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Customer support specialist jobs in Corvallis, OR

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  • Ramp & Customer Service Agent

    Horizon Air 4.1company rating

    Customer support specialist job in Eugene, OR

    Company: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary: The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. Key Duties: Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment. Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing). Performs aircraft grooming and security searches. Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests). Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage. Loads and offloads luggage and cargo with the use of conveyor belts. At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. Performs other duties as assigned. Day in the Life: To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA Job-Specific Experience, Education & Skills: Required Strong written and verbal communication skills. Ability to juggle multiple tasks in a fast-paced environment. Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. Ability to learn and operate a computerized reservation system. Typing speed of at least 25 WPM. Ability to consistently lift 50 pounds. Must be able to stand for long periods of time. Must be able to bend, stoop, squat, reach and grasp. Ability to perform basic mathematics. Ability to work a flexible schedule including nights, weekends and holidays. Ability to participate in paid training that may require overnight travel. Depending on work location, ability to obtain USPS Mail Handling Certification. Ability to obtain airport security clearance. Ability to communicate in English. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Preferred: A minimum of 1 year of customer service or community service experience. Job-Specific Leadership Expectations: Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate: USD $16.24/Hr. Total Rewards: Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements: Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information: Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. FLSA Status: Non-Exempt Employment Type: Part-Time Regular/Temporary: Regular Requisition Type: Frontline Location: Eugene, OR - Airport Featured Job: 0 A:: Y - T3 L:: #LI-B
    $16.2 hourly 3d ago
  • Customer Support Specialist (Part Time or Full Time)

    Hennessey Agency, LLC

    Customer support specialist job in Corvallis, OR

    Job Description We're not your average insurance agency and thats exactly the point. At Hennessey Agency, were redefining what it means to work in insurance: stylish, tech-savvy, community-minded, and proudly women-owned. Here, your ideas matter. Your growth matters. And together, were building something that truly supports peoples lives. What We Value Empowerment: We give our clients and team the tools to thrive. Innovation: We embrace new ideas and tech that make insurance easier and smarter. Trustworthiness: Integrity and transparency are non-negotiable. Collaboration: We work as a team and build as a team, feedback and ideas always welcome. For this position, the base salary will start at $17 -20 based on experience, with total compensation estimates between $50-70k/year including base, commission, bonuses. Benefits Hourly Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Responsibilities Provide exceptional service to clients (by phone, email, or in person) Help clients set up online accounts, paperless billing, or automatic payments Support policy updates and assist with renewals Schedule client reviews and help organize the agencys daily flow Handle light administrative tasks and office coordination Learn and grow with opportunities to advance Requirements Customer service or sales experience A positive, entrepreneurial mindset Strong communication skills Interest in pursuing your insurance license (we'll help you get there!)
    $50k-70k yearly 9d ago
  • Customer Support Agent/ Utility Dispatcher

    Peak Internet

    Customer support specialist job in Philomath, OR

    Salary: $21.00-24.50 hourly DOE Customer Support Agent/Utility Dispatcher PEAK Internet, the Willamette Valleys premier fiber Internet Services Provider, is looking for an amazing team member to join our Customer Support/Utility Dispatch team. This is a full-time, 40-hour-per-week position. The regular schedule is Friday through Monday, from 9:00 a.m. to 8:00 p.m., consisting of four 10-hour shifts and working out of both the Lebanon and Philomath offices. We offer competitive compensation, a comprehensive benefits package, a four-day workweek, and opportunities for career advancement Working independently and collaboratively with others, the Customer Support/Dispatch Agent is our first point of contact for all new and existing customers. PEAK empowers our Customer Support Agents to handle all calls. From technical questions and troubleshooting to new services and billing inquiries; our Customer Support Agents handle it all! All employees are expected to maintain an elevated level of trust, integrity, and ethical standards. ESSENTIAL FUNCTIONS OF THE POSITION: The essential functions of this position require prioritizing and completing all assigned tasks in a timely and efficient manner, adjusting for changing priorities and availability of resources, and demonstrating initiative in identifying additional job-related tasks to be completed when time permits. Contribute to a successful work group through positive interactions, active listening, meaningful collaborations, and the constructive exchange of ideas designed to meet or exceed the organizations strategic goals. Communicate in a professional, respectful, and courteous manner with all employees, and customers, via phone, email, social media platforms and other communications methods. Complete special projects and other duties as assigned to meet team, department and organizational goals while actively demonstrating accountability and responsibility for achieving desired outcomes and measurable results. Ability to work in a high stress environment and dispatch for emergency and electric utility related issues for our parent company. Ability to work independently and apply sound judgment and reasoning skills to a variety of situations. Must be willing to work a flexible schedule, including evenings, holidays, and weekends. Must have reliable transportation. Track and monitor crews in the field by 2-way radio or telephone. Maintain, edit, and update a log of calls and messages received and transmitted. Understand and promote PEAK Internet products and services. Ability to take complex information and explain it in simple terms. Represents PEAK in a manner conducive to good public relations. POSITION REQUIREMENTS: Required Education and Experience High school diploma or GED. Minimum one year's experience in sales, customer service or technical support. Preferred Education and Experience Experience dispatching crews PC and Mac support experience Knowledge of iOS, Android, and mobile devices Knowledge of Windows and Microsoft Office environment. Proficient in social media platforms including Facebook and Instagram. Knowledge, Skills & Abilities Ability to explain complex technical solutions in a clear and straightforward way to non-technical consumers. Excellent oral and written communication skills necessary to communicate clearly and effectively with internal and external customers, vendors, contractors, and other diverse audiences while providing exceptional customer service. Strong technical, troubleshooting, problem solving, and analytical skills, combined with the ability to prioritize tasks. The ability to multitask is also essential while remaining flexible with changing priorities. Working Knowledge of residential gateways and wireless subscriber technologies AVAILABILITY, PHYSICAL DEMANDS, AND OTHER REQUIREMENTS: Availability and Accessibility Due to the nature and scope of the essential functions, the importance of personal interactions with coworkers and members of the public, and the availability of job-related tools, equipment and resources at work, performance of the essential functions requires regular, consistent availability, accessibility, and presence on-site. Approximately 40 hours / week may be required to efficiently perform the job duties of this position, including presence at designated internal and external meetings. This position may also require availability and accessibility to respond to and address emergencies and critical situations outside of normal business operating hours in the evenings and/or during weekends. Physical Demands The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Receive, understand, evaluate, and appropriately respond to communications from employees, and members of the public using available technology, in person and in a public setting when necessary. Maintain a professional and respectful communication style to ensure reactions and responses to both emergency and non-emergency situations serve as an example to others of appropriate workplace communications. Provide intellectually sound and well-reasoned answers, recommendations, and solutions to identified business problems, issues and/or questions. Efficiently and quickly analyze, process, manipulate, and accurately record extensive amounts of data (some of which is technical in nature) and other information that serves as the basis for this position. Occasionally lift, transport and/or move up to approximately 15 lbs. in the performance of regular duties and occasionally up to 50 lbs. Must be able to sit for extended periods and perform regular keyboarding and office activities for your entire shift. Occasional bending, stooping, kneeling, climbing, and descending a stepladder may also be required. ENVIRONMENTAL CONDITIONS: The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this position. This position primarily works in a temperature-controlled office environment. Our office space includes traditional office lighting and office furniture, consistent and frequent noise, interruptions, and other similar distractions. DISCLOSURES: This job description is not an employment agreement or contract. It is intended as a general guide to the job duties and tasks the person in this position may be asked to perform as part of our PEAK team. It is not an exhaustive list of all the job duties or responsibilities that may be assigned to this position. Position descriptions may occasionally be updated, as necessary, to reflect evolving business needs, and such changes may not be reflected immediately in written form. Refusal or unwillingness to perform duties and tasks assigned in a positive, professional, and productive manner, even if seeming to fall outside of this description, may be considered insubordination and a violation of PEAK policies and expectations. PEAK is an equal opportunity employer.
    $21-24.5 hourly 18d ago
  • Customer Experience Specialist I

    Solomonedwards 4.5company rating

    Customer support specialist job in Salem, OR

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. - Perform routine data entry and validation tasks. - Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties. - Interact with multiple departments to expedite processing and/or issue resolution. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a plus. - General understanding of applicable Federal, State, and Local Mortgage Regulations a plus. Skills and Job-Specific Competencies: - Capable communicator (written and oral). - Strong negotiation skills with the ability to effectively resolve problems. - Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.). Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141855 ### Place of Work On-site ### Requisition ID 141855 ### Application Email ****************************
    $20-24 hourly Easy Apply 60d+ ago
  • Part-Time Ramp and Customer Service Airport Agent

    Envoy Air Inc. 4.0company rating

    Customer support specialist job in Eugene, OR

    Come and work for Envoy Air, an American Airlines Group Company, at Eugene (EUG) Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $16.33 / hr Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyHubL We can recommend jobs specifically for you! Click here to get started.
    $16.3 hourly Auto-Apply 2d ago
  • Bilingual Customer Service Analyst/Customer Service Analyst

    Eugene Water and Electric Board

    Customer support specialist job in Eugene, OR

    This posting opens Friday September 12, 2025, and will remain open until receipt of 130 applications. We recommend getting your application materials in as soon as possible. The Eugene Water & Electric Board (EWEB) is looking for highly motivated and reliable Bilingual Customer Service Analysts and Customer Service Analysts to serve as the initial contact for customer inquiries and account transactions in our call center. Customer Service Analysts communicate with a high volume of customers to maintain utility account records in EWEB's customer information system and investigate and resolve customer inquiries in an efficient and confidential manner. As a Customer Service Analyst (CSA), you'll assist customers with a wide range of EWEB services, initiatives, and billing needs primarily over the phone in a contact center environment. You'll be part of a 30+ person team empowered to analyze problems, offer solutions, and deliver exceptional service. We provide classroom training and hands-on mentoring to support your success. Our ideal candidates are empathetic, attentive, eager to learn, and committed to helping customers in challenging situations. An ability to professionally handle angry or upset customers while navigating highly complex situations is a must. Reliable and consistent attendance is essential to supporting both our customers and team. While most interactions are phone-based, you may occasionally assist customers in person. In-person duties may include cash handling, accurate payment posting, and managing complex payment arrangements with a high level of detail. Key Responsibilities: Serve as the initial contact for external customer inquiries and transactions. Identify, investigate and resolve a variety of customer concerns within EWEB Policies and Procedures. Communicate and follow up with other Customer Services staff, EWEB departments and outside entities to assist customers with a variety of inquiries. Perform constant and high-volume data entry using a variety of computer applications. Process service orders as appropriate. Provides support to customers utilizing online systems. Availability to assist customers in outage and emergency situations both during normal work hours as well as nights, weekends and holidays. Market promote and support existing and future EWEB products and services. Administer simple contracts and notarizations. Assist in the training or mentoring of new staff. Assist in departmental presentations and procedure documentation. What You'll Bring: Bilingual skills are highly valued to better serve our diverse community. Maintain confidentiality of customer and company information and comply with legislation and policies regarding consumer privacy. A passion for providing exceptional customer service. Strong communication skills and the ability to actively listen, empathize, and respond with professionalism to customers. Confidence in making real-time decisions and applying policies consistently during customer interactions. Interest in learning about EWEB's initiatives, products, and services to better support our customer-owners. Ability to adapt between phone-based and occasional in-person customer service settings. Please note: This posting includes supplemental questions. Your responses will be scored and used to determine if you will proceed to the next step of the selection process. Provide detailed answers to each question. Please do not reference your resume' or application in your responses. Compensation & Benefits The starting annual salary range for this position is $25.63 - $30.88 per hour commensurate with knowledge, skills, and education as they relate to the position is. EWEB values total worker health both at work and at home, and provides a robust compensation & benefits package - Read more about our benefits. Minimum Training and Experience Required Minimum Experience: Two years of customer service experience with primary job functions involving management of customer accounts, high volume of customer interaction either over the phone or face to face to resolve a customer's inquiries Regular use of a customer information system (example: SAP, SalesForce, Oracle, NetSuite, MS Dynamics, etc). a wide variety of complex decision making while processing a high volume of customer interactions, and high-volume data entry. Education: High school diploma or GED. Equivalency: Candidates who do not meet all of the minimum qualifications but whose application materials demonstrate equivalent relevant experience, skills, and ability to excel in similar roles are encouraged to apply. We understand that valuable experience can be gained through various avenues, and we value diverse experiences and unique perspectives. EWEB will consider a combination of relevant education and experience that demonstrates the necessary knowledge, skills, and abilities for the position. Desirable education, experience, training, and certifications: 1 year of contact center experience, bilingual skills (Spanish), utility customer service, collections, and/or banking industry experience, experience with account reconciliation and payment arrangements preferred. Professional license or registration: None Oregon driver's license required : No Post-offer background check required: Yes Post-offer drug test required: No Post-offer physical/functional test required: No Please Note: Applicants must be authorized to work for any employer in the United States. EWEB is unable to sponsor or take over sponsorship of an employment Visa at this time. Equal Employment Opportunity EWEB takes pride in our commitment to diversity and inclusion among our employees. We embrace and value differences of culture, education, experience, physical ability and unique perspectives in our workplace. We invite applications from qualified candidates who share our commitment to diversity. Attracting, retaining, and advancing talent from all sources strengthens our bond with the multifaceted community we serve. Tobacco, Smoke, and Vapor - Free Campus Policy EWEB fosters an environment promoting good health for both employees and the public. We want to enhance the quality of air, appearance, and employee health in and around EWEB facilities and equipment. Employees, contractors, volunteers, and visitors may not use, distribute, or sell tobacco while participating in EWEB functions, on EWEB property, or while performing right-of-way tasks. Note: This Job Posting is intended to represent key areas of responsibility. It is not meant to be all inclusive and does not prescribe or restrict the work that may be assigned. Nothing in this description restricts EWEB's right to assign or reassign duties and responsibilities to this job at any time. Job descriptions may occasionally be updated, as necessary, to reflect evolving business needs WHY EWEB? EWEB offers employees a progressive work culture devoted to providing excellent public service. Our employees work in a fast-paced environment where creativity, innovation, involvement, teamwork, and professional development are supported and encouraged. We are committed to providing a work environment conducive to the safety, health, and well-being of our workforce, and offer great benefits, including but not limited to health care, vacation and sick leave, pension, holidays, and an employee credit union. We consistently rank as one of the healthiest employers in Oregon! EWEB is Oregon's largest customer-owned utility. We provide water and electricity to the Eugene community, as well as parts of east Springfield and the McKenzie River valley area. As a public utility, we do not operate to earn a profit or to serve the investment needs of stockholders. Instead, EWEB is chartered by the City of Eugene to serve the interests of its citizens. We are owned by the people of Eugene and it's our job to provide reliable, affordable water and electricity for our customers. Our core values: SAFE RELIABLE AFFORDABLE ENVIRONMENTAL COMMUNITY/CULTURE
    $25.6-30.9 hourly 60d+ ago
  • Community Engagement Specialist

    Yamhill Community Care

    Customer support specialist job in McMinnville, OR

    Location: Local Hybrid: Local to the McMinnville, OR area, with flexibility to work both remotely and/or in-person at YCCO's office in McMinnville. Department: Health Plan Operations FLSA Status: Exempt Division: Community Health Physical Strength: Light (L) Reports To: Community Health Systems & Tribal Relations Manager Location: Local Hybrid Supervisory Occasional Weekend Role: No Work: Yes About Us: Yamhill Community Care is a nonprofit coordinated care organization dedicated to managing the healthcare for Medicaid members, covered under the Oregon Health Plan, in Yamhill County, as well as parts of Washington and Polk Counties. Our mission is to improve the quality of life of the communities we serve by coordinating effective care. Beyond healthcare, we also provide an Early Learning Hub, supporting families and children with essential resources and programs for early childhood development. Together, we're building a unified healthy community that celebrates physical, mental, emotional, spiritual, and social well-being. Learn more about Yamhill Community Care: click here Summary The Community Engagement Specialist is responsible for developing and implementing contractually aligned community engagement strategies, including ensuring the collection of feedback from and sharing of information with the Yamhill Community Care (YCCO) service area community; overseeing a feedback loop between community input, YCCO staff and leadership, and the Board of Directors; and developing pathways for relationship development within the community. Essential Duties Serves as Administrator for the Community Advisory Council (CAC), ensuring compliance with all OHA contract-required activities and deliverables related to the CAC. Conducts a Community Health Assessment and continued assessment work throughout the community at least every five years in compliance with the YCCO contract and other accreditation opportunities. Leads in the development, execution, and maintenance of community engagement strategy for YCCO. Support and engage with federally recognized Tribes, sharing resources and promoting awareness of Tribal sovereignty. Job Duties Member & Community Member Engagement Interprets YCCO contract, state rules and regulations, incentive metric requirements, Health Equity Plan, and other plan-related documents to determine member and community engagement strategy. Performs community outreach and engagement activities to connect with Yamhill Community Care members and community members at large, including those who may experience health disparities. Engages Spanish-speaking community members and Hispanic / Latinx culturally specific organizations as part of strategic outreach. Ensures linguistically appropriate activities and materials are prioritized. Provides leadership, direction, and technical expertise to team, external partners, providers, and vendors as well as internal staff regarding member communication and engagement. Conducts surveys, listening sessions, interviews, and other methods of soliciting input; analyzes and creates reports based on this feedback. Collaborates with other departments to align and compile member outreach efforts. Coordinates or supports community events to offer services, education, and connections. Shares member feedback reports from sources like state member surveys, satisfaction surveys, and community engagement efforts with staff, committees, community partners, and community members. Promotes trust-building and credibility with YCCO members as a whole and the community at large, including Tribes, rural populations, and communities from all different backgrounds and demographics. Provides direct navigation services to members when appropriate as part of outreach and engagement activities, including but not limited to checking eligibility, providing screening and referral, conducting surveys, and offering resources. Develops and maintains policies and procedures related to member and community member engagement strategy and best practices. Completes assignments, monthly statistics, and all reports per Department guidelines. Participates in the preparation and submission of regulatory and contract-required deliverables. Oversees culturally adaptive, data-informed engagement methods. Creates and informs internal initiatives informed by member input; completes feedback loop to ensure the community receives ongoing updates on input-informed initiatives. Designs the member engagement social media strategy and engages with the community as appropriate on social media and other digital platforms. Facilitates internal committees related to member and community member engagement. Champions health equity and YCCO efforts to redistribute power and resources; recognizes, reconciles, and rectifies historical and contemporary injustices within the YCCO healthcare and social service systems. Community Advisory Council & Health Assessment Supports the Community Advisory Council, including material development, meeting planning tasks, ensuring language access needs are met, and coordinating technology. Ensures meeting activities and materials are culturally and linguistically appropriate according to the CLAS Standards. Ensures Community Advisory Council-led member education initiatives around preventative care. Leads CAC, Oregon Health Plan (OHP) member recruitment activities in line with the CCO (Coordinated Care Organization) contract, state, and other regulatory requirements. Supports required CAC-related contractually required reporting to OHA. Participates in local, state, and national workgroups, collaboratives, and learning sessions as appropriate. Develops strategies and plans to improve preventive care practices, population health, and address social determinant of health in the community. Supports the development of collaborative Community Health Needs Assessment and Community Health Improvement Plan (CHIP). Provides leadership in Community Health Assessment process development, maintenance, and reporting. Supports maintenance and implementation of CHIP strategies related to member and community health. Essential Department & Organizational Functions Works to cultivate and develop inclusive and equitable services, and working relationships with diverse groups of employees, community partners, and community members. Participates in the preparation and submission of regulatory and contract required deliverables. Works closely with other YCCO departments, including Compliance to assist with audits, including the External Quality Review (EQR), as needed. Proposes and implements process improvements. Meets deadlines for completion of assigned responsibilities and projects. Maintains agreed upon work schedule with punctual, regular, and predictable attendance. Attends in person Annual Company Conference in Oregon; typically held in the fourth week of September. Demonstrates cooperation and teamwork using a professional and respectful demeanor. Provides cross-training on specific job responsibilities. Meets identified goals that contribute to departmental goals. Respectfully takes direction from Supervisor. Performs other duties as assigned. Knowledge, Skills, & Abilities Knowledge of community engagement best practices. Strong public speaking and presentation skills. Timely and accurate production of stakeholder communications and presentations. Knowledge of social determinants of health and their relationship to a person's overall health and well-being. Excellent written composition skills. Excellent organizational skills including the ability to handle multiple priorities and demands simultaneously in a dynamic work environment while maintaining high attention to detail and accuracy. Ability to work independently, use sound judgment, anticipate next steps and be proactive as part of a diverse team within a Matrix (cross-department) or shared resources across departments work model with a spirit of cooperation. Excellent computer skills, including Microsoft Windows, Word, Excel, and Outlook. Ability to communicate both professionally and effectively in all forms of communication in a responsive, timely manner. Ability to work in an environment with diverse individuals and groups. Ability to remain flexible, positive, and adaptable. Ability to work across the YCCO region and to work remotely, as needed. Supervisory Responsibilities This position has no supervisory responsibilities. Qualifications Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential duties Education & Experience Required: Minimum three (3) years of related personal and/or professional experience with community engagement, organizing, surveying, or advocacy. Bilingual Skills (English / Spanish, Skills Pay available). Familiarity with Yamhill County and surrounding areas. Program experience working with the Medicaid or low-income population. OR: Any combination of education and experience that would qualify candidate for the position. Preferred: Bachelor's degree in Community Health, Communications, Public Health, Social Work, Public Administration, or related field. Familiarity with Tribal history in Oregon, working with federally recognized Tribes, and/or background with Tribal or American Indian / Alaska Native culture and practices. Certificates, Licenses and/or Registrations This position does not require any certificates, licenses, or registrations. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this position. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel, and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch or crawl. The employee may occasionally need to lift and/or move up to 25 pounds. This position operates in a professional office environment and requires frequent use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually moderate. This position may include occasional required or optional travel outside of the workplace, in which the employee's personal vehicle, local transit, or other means of transportation may be used.
    $36k-58k yearly est. 60d+ ago
  • EMA Member Relationship Specialist or Officer

    Marion & Polk Schools Credit Union 3.8company rating

    Customer support specialist job in Salem, OR

    Full-time Description Maps Credit Union seeks a detail-oriented and organized EMA Member Relationship Specialist or Officer to join our dedicated team that provides exemplary service to our business banking members who have unique account requirements. This position serves as the main contact to open new business accounts and services and maintain existing accounts. As the face of the department, this position primarily provides excellent communication and customer service over the phone, with occasional in-person appointments. The ideal person for this position enjoys developing relationships with business banking members over the phone and possesses attention to detail to ensure accurate account maintenance with an eye for compliance. Key responsibilities of the EMA Member Relationship Specialist are listed below. Please note that Officer-level duties include an increased scope of knowledge and responsibility. Provide service to EMA business members by opening, setting up or performing maintenance on the following types of business accounts or services: savings, checking, online banking, debit cards, direct deposit, and automatic transfers. Answer questions in person and/or over the phone. Thoroughly review and process EMA application packets to ensure applicants meet all Credit Union standards with respect to membership eligibility, corporate status, license status, criminal history, and reputation. Resolve questions and issues regarding application information. Enhance member relationships by assessing member needs and recommending additional products and services. Explain the features and advantages of accounts or services to promote sales. Perform thorough audits of new account and maintenance documents. Provide training to EMA staff for department processes and cannabis industry-related knowledge. Provide training to Credit Union staff related to EMA operations. Follow regulatory and policy compliance requirements, which include those efforts in compliance with the Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC) and Anti-Money Laundering (AML) Regulations, Identity Theft Red Flags, and other compliance-related policies. Requirements EMA Member Relationship Specialist Requirements (Officer requirements require increased years of relevant experience): High School diploma or equivalent. Ability to read, analyze, and interpret operational documents, policies, and regulations. Minimum of two years of experience in customer service, including direct and indirect selling roles, or the equivalent combination of training and experience. Minimum of two years in the financial industry, with BSA compliance-related experience preferred. Must be bondable. Must be at least 21 years of age. Starting non-exempt pay range: $25.00 - $30.63 per hour, depending on relevant experience. Schedule: Monday - Friday, 8:30 AM - 5:30 PM. Onsite position. To show our appreciation to employees, we offer: Medical, Dental, and Vision Insurance Health Savings Account (HSA) Flexible Spending Accounts (FSA) Employer-paid Life Insurance Employer-paid Short-Term and Long-Term Disability Insurance 401(k) retirement plan with employer matching Generous paid time off, starting at 12 hours per month 10 paid holidays per year Employee Assistance Program Student loan paydown program Employee loan discount program Wellness incentives Why employees are proud to work here: We offer paid volunteer time We provide financial education for youth and adults We provide grants to teachers in the valley We offer scholarships for local high school seniors headed to college About us: The Enhanced Monitoring Accounts (EMA) department mitigates risk to the Credit Union by actively monitoring high-risk financial accounts for fraudulent activity. EMA is an innovative banking program that specializes in financial transaction investigation, reporting, and compliance with State and Federal regulations. Located in the heart of the beautiful Willamette Valley, Oregon, Maps Credit Union offers a wide variety of services to over 80,000 members at 10 branch locations and supports over 300 employees. More than anything else, we believe in lifelong learning-not only about money and finances but in all areas of life. Our focus on lifelong learning is a result of our proud history as an educators' credit union, dating back to our start in 1935. We passionately believe that the best way to navigate life's great adventure is to do it together. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
    $25-30.6 hourly 60d+ ago
  • Executive Customer Specialist

    The Hertz Corporation 4.3company rating

    Customer support specialist job in Salem, OR

    _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution customer service. The specialist will be responsible for efficient, professional communication with customers contacting any Senior Management Team member, inclusive of the CEO's office. Inquiries may be highly complex and/or sensitive in nature. Customer base consists of leisure, corporate, insurance replacement, small business, high profile Hertz accounts, VIP customers, and/or all levels of Hertz personnel. Communication may be handled via phone, email, postal mail, or through Social Media platforms._ _This is an entry level position with high visibility and various levels of core business knowledge, which provide a solid foundation for future growth within the organization._ .The minimum hourly salary for this role is $19.23. **What You'll Do:** + Utilize all resources materials to document and resolve customer inquiries + Communicate and follow up with customers to full resolution + Maintain documentation of all contacts, research, resolution, and follow up when necessary, with all inquiries + Follow up in timely manner to ensure resolution was met and customer has been notified + Maintain complete professionalism in all communication with anyone contacting a Senior Management Team member/Executive Office in Estero, FL + Must be capable of multi-tasking + Must be a demonstrated self-starter + Cooperate with Management in maintaining goals and objectives + Criminal background check due to access of Personal Identifiable Data (PID) + For internal employees, all employees' files will be reviewed and approved by management for acceptable performance and attendance before final acceptance of their application **What We're Looking For:** + High School Diploma or GED Required + Must have previous Call Center or Customer Relations experience (applicable to internal candidates) + Prior call center and customer service experience + Knowledge of GAR, Carrent, PC Excalibur, Salesforce, Intranet, and Global systems (applicable to internal candidates) + Well versed in both verbal and written communication skills; emphasis on written communication (test required) + Typing 30 wpm (test required) + Strong decision-making skills + Strong verbal communication skills + Must be able to work productively with minimal supervision + Must work well with others + Must be a demonstrated self-starter, quick learner, and capable of handling multiple tasks The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $19.2 hourly 60d+ ago
  • Access Services Specialist

    UO HR Website

    Customer support specialist job in Eugene, OR

    Department: Libraries Classification: Library Technician 3 Appointment Type and Duration: Regular, Ongoing Salary: $19.68 - $29.67 per hour FTE: 1.0 Review of Applications Begins closes March 30, 2025 (updated). Special Instructions to Applicants To ensure consideration, a complete application must include: 1. A current resume/CV. 2. A cover letter demonstrating your skills and experience working in libraries. Department Summary About the University The University of Oregon is one of only two Pacific Northwest members of the Association of American Universities and holds the distinction of a “very high research activity” ranking in the Carnegie Classification of Institutions of Higher Education. The UO enrolls more than 20,000 undergraduate and 3,600 graduate students representing all 50 states and nearly 100 countries. The University of Oregon is guided by a diversity framework that involves a commitment to diversity, equity, and inclusion for all students, faculty, staff, alumni, and community members. In recent years, the university has increased the diversity of its student body, as well as campus-wide efforts to build a welcoming, inclusive community. The UO's 295-acre campus features state-of-the-art facilities in an arboretum-like setting within the traditional homelands of the Kalapuya people. The UO is located in Eugene, a vibrant city of 157,000 with a wide range of cultural and culinary offerings, a pleasant year-round climate, and a community engaged in environmental and social concerns. The campus is within easy driving distance of the Pacific Coast, the Cascade Mountains, and Portland. About the UO Libraries: The University of Oregon Libraries is an essential partner in the University of Oregon's educational, research, and public service mission. With five locations on the Eugene campus and branches at UO Portland and the Oregon Institute of Marine Biology, the UO Libraries offers many flexible service- and technology-rich environments for our users' research, learning, and publishing needs. The UO Libraries' mission is informing research and learning breakthroughs for Oregon. We strive to realize our vision of being a model for the enduring, positive impact that research libraries can have on their academic and civic communities. We do that with an unwavering commitment to our values. Learn more about the UO Libraries' strategic design, our values, and our goals at library.uoregon.edu/strategy. The University of Oregon Libraries is the only Association of Research Libraries (ARL) member in Oregon. We are also members of the Orbis Cascade Alliance, SPARC, Center for Research Libraries, DuraSpace, the Council on Library and Information Resources, the Coalition for Networked Information, EDUCAUSE, and other major organizations. About Data, Access, Research, and Teaching Services: Data, Access, Research, & Teaching Services (DARTS) is responsible for an array of services and programs to meet the research, teaching, and learning needs of the University of Oregon community. DARTS encompasses four major areas: Teaching & Liaison Services, Access and Delivery Services, Research & Learning Paces, and the Department of Open Research (DOOR). Services provided include the circulation of collections, collection development and maintenance, information literacy instruction, data services, digital publishing, and public scholarship support. The division also oversees five branch library facilities: the Design Library, the NE Portland Library and Learning Commons, Price Science Commons & Research Library (PSC), the Mathematics Library, and the Loyd and Dorothy Rippey Library at the Oregon Institute of Marine Biology. The mission of DARTS is to enhance student success, faculty research, and teaching by facilitating access to information resources and specialized research spaces, building collections, providing innovative engagement activities, delivering information, data, and digital literacy teaching and consultation, implementing programs that support the adoption of Open Education Resources (OER) and provision of affordable course materials. About Access and Delivery Services: Access and Delivery Services is a department within the DARTS division that works across the Knight, Design, Mathematics, and Oregon Institute of Marine Biology Libraries and Price Science Commons. The mission of Access and Delivery Services is enhancing access to UO Libraries' resources, facilities, and services, and employees in our department are responsible for opening and closing the libraries, public service, circulation, course reserves, interlibrary loan, physical resource and maintenance, study room stewardship, and public computing. Position Summary The UO Libraries seeks a self-motivated, customer-focused, and technology adept individual to join the Data, Access, Research, and Teaching Services division. Reporting to the Head, Knight Library Access Services, this Library Technician 3 assists departmental management in overseeing Knight Library's facilities and operations during evening and weekend opening/closing shifts. The person in this position provides public service at the Knight Library Checkout & Reserves Desk, communicates with patrons and colleagues from within and outside the work unit via e-mail, Microsoft Teams, telephone, and in-person, and assists departmental management in the training and oversight of Library Technician 1s & 2s, and Library Student Assistants. The person in this position also performs various specialized tasks that require a high level of non-routine decision-making, judgment, expertise, and independence. They may be a subject expert or help to coordinate one of the many services that Access Services provides, such as student employee development and training, course reserves, research help, and physical inventory maintenance. Schedule: Fall, Winter, and Spring Academic Terms Monday: 1:00 pm - 10:00 pm Tuesday: 1:00 pm - 10:00 pm Friday: 11:15 am - 8:15 pm Saturday: 9:15 am - 6:15 pm Sunday: 9:15 am - 6:15 pm Intersessions and Summer Academic Terms: Monday - Friday 10:15 am - 7:15 pm Knight Library building hours and employee schedules are subject to change. Minimum Requirements • Bachelor's degree plus two years of library experience within the last five (5) years; OR, • Four (4) years of library experience within the last five (5) years; • AND, advanced proficiency in multiple library-specific computer applications, (e.g., integrated library systems, database applications, institutional repository; content management systems). Professional Competencies • Ability to consistently provide professional and user-focused customer service. • Ability to communicate effectively in writing and in person with library patrons, colleagues, and business partners. • Ability to manage time appropriately to complete assignments with a high quality of work. • Ability to collaborate effectively with others to balance workloads and meet deadlines. • Ability to think critically and problem-solve. • Ability to adapt to new situations, technologies, and processes. • Ability to work within and foster a diverse work environment. Preferred Qualifications • Experience using the Ex Libris Alma/Primo integrated library system. • Experience supervising, overseeing, or leading the work of colleagues or volunteers. • Demonstrated computer literacy, including creating spreadsheets, proficient use of email and calendars, use of networked resources and shared files (SharePoint and Teams), and web content development. • Experience explaining and enforcing compliance with policies and regulations. FLSA Exempt: No All offers of employment are contingent upon successful completion of a background check. This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit ************************************** The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************. UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here. In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************
    $19.7-29.7 hourly 60d+ ago
  • Customer Service Representative

    Copart 4.8company rating

    Customer support specialist job in Woodburn, OR

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay $18.00 - $20.29 per hour Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work
    $18-20.3 hourly Auto-Apply 6d ago
  • Ramp & Customer Service Agent

    Alaskaair

    Customer support specialist job in Eugene, OR

    Company Horizon Air The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. Key Duties Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment. Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing). Performs aircraft grooming and security searches. Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests). Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage. Loads and offloads luggage and cargo with the use of conveyor belts. At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. Performs other duties as assigned. Day in the Life To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA Job-Specific Experience, Education & Skills Required Strong written and verbal communication skills. Ability to juggle multiple tasks in a fast-paced environment. Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. Ability to learn and operate a computerized reservation system. Typing speed of at least 25 WPM. Ability to consistently lift 50 pounds. Must be able to stand for long periods of time. Must be able to bend, stoop, squat, reach and grasp. Ability to perform basic mathematics. Ability to work a flexible schedule including nights, weekends and holidays. Ability to participate in paid training that may require overnight travel. Depending on work location, ability to obtain USPS Mail Handling Certification. Ability to obtain airport security clearance. Ability to communicate in English. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Preferred: A minimum of 1 year of customer service or community service experience. Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate USD $16.24/Hr. Total Rewards Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. Apply by 7:00 PM Pacific Time on 12/16/2025 FLSA Status Non-Exempt Employment Type Part-Time Regular/Temporary Regular Requisition Type Frontline Location Eugene, OR - Airport A: Y - T3 L: #LI-B We can recommend jobs specifically for you! Click here to get started.
    $16.2 hourly Auto-Apply 4d ago
  • Peer Support Specialist - Community Support Services (CSS)

    Mac's List

    Customer support specialist job in Albany, OR

    Description Salary: $3,988.00 - $5,088.00 Monthly Job Type: Full Time- SEIU Department: Mental Health Program: CSS FLSA: Non-Exempt Bargaining Unit: SEIU Description Peer Support Specialist - Community Support Services Mental Health Department (Classification 773) SEIU Represented Full Time (37.5 hours/week) position This position is open until filled. First review of applications will be on December 1, 2025. Any applications received after December 1 will be reviewed and considered as needed, and this posting may close at any time after that date. Linn County requires on-site work. Remote work is not available. Job Summary Linn County Mental Health is looking for a Peer Support Specialist to work full time with individuals being served with the Community Support Services (CSS) and Assertive Community Treatment (ACT) teams. The Peer Support Specialist will engage with mental health consumers through helping them learn skills and establish resources to maintain successful independent living, help individuals integrate into the community and to advocate on their behalf within the community, and support the individual's plan for success. The individuals served have a serious/severe mental illness; they are ready to be discharged from the State Hospital, licensed residential care or are homeless or at risk of homelessness. As members of the treatment team, Peer Support Specialists provide a unique understanding of the consumer that will promote respect and integrity. Minimum Qualifications Minimum Qualifications: High School Diploma or GED with a demonstrated proficiency in reading and writing. Have completed and passed a Peer Support Specialist certification program approved by the State of Oregon. Knowledge of community resources specific to housing. Must have lived experience in mental health and/or substance use recovery. Required: * Certified Peer Support Specialist * Must be able to pass a criminal history/background check * Have a current driver's license and clean driving record * Knowledge of community resources specific to housing Preferred: * Knowledge of Person-Centered Planning * Knowledge of Illness Management and Recovery * Experience working with Electronic Record Systems Must be able to pass a criminal history check. Possession of, or ability to obtain a valid Oregon driver's license with an acceptable driving record that meets the County's requirements is required. This is a non-supervisory position. Lead work and coordination of work of others is not a typical function assigned to this position. Incumbents in this position may provide training and orientation to newly assigned personnel. Special Requirements VISA SPONSORSHIPLinn County does not offer VISA sponsorship. Within three days of hire, applicants will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards. Linn County is an Equal Opportunity/Affirmative Action Employer Linn County employees say their benefits play a large role in what makes the County such a great place to work. We offer competive benefit plans. * Medical, Dental, and Vision Benefits * Family plans are less than $15 per month * Vacation and Floating Days * Paid Holiday Time * 10.5 paid holidays * Sick & Bereavement Time * Employee Assistance Program (EAP) * County Paid Life and Long Term Disability Benefits * Longevity Incentive * Public Service Loan Forgiveness * Public Employee Retirement System (PERS) * Fully Paid by County For a full list of our benefits, please visit our Benefits webpage: 01 Do you have a Peer Support Specialist certification? * Yes * No 02 How many years of experience do you have in skills training or teaching individuals daily tasks? * 5 years of more * 3 to 5 years * 1 to 3 years * Less than 1 year * No Experience 03 How many years of experience do you have with utilizing assessments and service plans? * 5 years or more * 3 to 5 years * 1 to 3 years * Less than 1 year * No Experience 04 Do you have experience with a Electronic Health Record System? * Basic * Intermediate * Expert Required Question Salary3,988.00 - 5,088.00 Month Listing Type Jobs Position Type Full Time Salary Min 3988.00 Salary Max 5088.00 Salary Type /mo.
    $4k-5.1k monthly 25d ago
  • Distribution Center - Specialist

    Coastal Farm & Home Supply 4.1company rating

    Customer support specialist job in Albany, OR

    Full-time Description Primary Purpose Pull, validate, prepare, and audit orders for curbside pick-up, in-store pick-up, and/or shipping. Keep frequent and consistent communication to the store management team on inventory discrepancies as it pertains to operations. Provide consistent and quality customer service ensuring a successful shopping experience for all customers. Responsible for managing the centers ‘negative on hand' and collaborating with store management to resolve inventory count discrepancies. Responsible for department ‘outs' lists. Use the POS system to complete phone orders, in-store orders, and returns. Assist with other areas of the distribution center to ensure productivity. Essential Duties and Responsibilities Inventory control and management Help in other departments when needed. Other duties assigned as needed. Other Duties and Responsibilities Basic knowledge of operating touch screen devices and Microsoft Word and Excel. Proven written and verbal communication skills. Strong interpersonal skills. Ability to adapt to rapidly changing work environments and to shift priorities accordingly. Familiar with how to operate a computer system and email. Familiar with standard retail concepts and practices.
    $27k-33k yearly est. 60d+ ago
  • Customer Service

    Andrew Core Insurance Agency LLC Farmers Insurance

    Customer support specialist job in Eugene, OR

    Job Description Dont wait, take the next step in your career today. Andrew Core Insurance Agency LLC Farmers Insurance in Eugene, Oregon, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success. Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Mon-Fri Schedule Career Growth Opportunities Hands on Training Responsibilities Meet new business production goals and objectives as established. Process customer policy change requests. Handle all incoming claim calls from customers and follow-up. Complete Evidence of Insurance requests. Document each customer contact in eAgent. Immediately greet all customers, entering the office, in a friendly and helpful manner. Take premium payments from customers. Treat each customer contact as a cross and up-sell opportunity including financial products. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Answer incoming phone calls on the first ring. Return all phone messages promptly. Share training and education knowledge and expertise with team members. Maintain knowledge of new products and services. Generating insurance quotes. Provide exceptional customer service and support. Be outstanding at relationship building. Develop and maintain client relationships. Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems. Schedule appointments for sales staff to meet prospective customers. Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe. Stay up-to-date on industry market trends and best practices. Assess and identify the wants and needs of your customer(s) over the phone. Attend training and continuing education courses. Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Be a great self-starter with a sense of urgency. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. Must have ability to multi-task. Must be highly self-motivated. Professional phone etiquette. Great Customer Service Skills. Problem-Solving Capabilities. Works well with other employees and is a team player with a positive attitude. A Property & Casualty insurance license is required. Driven and goal-oriented individual. Enthusiasm, optimism, and a willingness to see the good in every situation. Commitment to excellence, willingness to work hard, and willingness to go the extra mile.
    $32k-42k yearly est. 10d ago
  • Representative II, Customer Service Operations

    Cardinal Health 4.4company rating

    Customer support specialist job in Salem, OR

    **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.00 to $22.57 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/31/2025 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15-22.6 hourly 44d ago
  • Clinic Services Specialist 2 - Medical Receptionist

    Legacy Health 4.6company rating

    Customer support specialist job in Silverton, OR

    Join Our Team as a Clinic Services Specialist! (Clinic receptionist / Patient Access Specialist) Your Impact Starts Here - Patients walk through our doors with questions, concerns, and sometimes a little hesitation. That is where you come in! As the welcoming face of our clinic, you will put patients at ease with your commitment to exceptional patient care. Our physicians and staff count on you to create a positive first impression - making you an essential part of the Legacy Health team. This is an opportunity to make a difference every day. What You will Do - As a Clinic Services Specialist, you will be at the heart of our daily operations. Your responsibilities will include: Scheduling patient appointments with accuracy and care Verifying insurance and handling patient registration Managing co-pay collections and balancing daily/weekly deposits Supporting front-office operations and serving as a resource for colleagues Assisting with limited coding and charge entry as needed Is This the Right Role for You? We are looking for individuals who: Thrive in a demanding environment Possess strong communication and problem-solving skills Self-directed and take initiative to support both patients and colleagues Have a passion for healthcare and a commitment to patient-centered service What You Need to Succeed Responsibilities Incumbents in this job perform a wide variety of complex tasks, requiring prioritization and discretion. Performs complex activities such as scheduling, insurance verification, registration, balancing of co-pay money and balancing of daily or weekly deposits. Position serves as a resource for other staff, problem solves independently, mentors others and is self-directed. Position also interfaces with physicians and other staff on a regular basis and may do limited amount of coding and charge entry. Qualifications Education High School diploma or equivalent required. Experience: A minimum of one year of health care experience or equivalent education in at least one of the following areas preferred: Admitting Medical Records/Health Information Applicable clerical support experience Familiarity with Medical Terminology Skills: Communications skills. Keyboard skills and ability to navigate electronic systems applicable to job functions. Licensure BLS certification, preferred What We Offer You - At Legacy Health, we take care of our team just as much as we care for our patients. Here is what makes working with us special: Growth & Career Pathways: Gain valuable experience in insurance and billing-steppingstones for future revenue cycle roles Leadership opportunities in front-office functions Access to a large network of career advancement possibilities Exposure to multidisciplinary teams, opening doors to new interests A Supportive & Inclusive Work Environment: Friendly, collaborative team members who genuinely care about you Work-life balance and resources to support your well-being Leadership that listens and values your input for process improvements Diversity and inclusion through Employee Resource Groups (ERGs) Perks & Benefits: Competitive health benefits starting on day one Free parking at multiple clinic locations Convenient locations throughout Portland Metro, Southern Washington, and the Willamette region Employee discounts on entertainment, tickets, and more Fun employee engagement activities throughout the year Join Us and Make a Difference! Ready to be the friendly face that brightens a patient's day? Looking for a rewarding role where you can grow and thrive? Apply today and take the next step in your healthcare career with Legacy Health! Pay Range USD $20.83 - USD $29.79 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************
    $20.8-29.8 hourly Auto-Apply 60d+ ago
  • Customer Service Representative- Banking

    First Federal 4.2company rating

    Customer support specialist job in McMinnville, OR

    Job Description Why Join First Federal? At First Federal, we're committed to fostering a supportive environment where your expertise can shine. We celebrate our team's success, set ambitious goals, and prioritize community involvement. As part of our team, you'll contribute to a culture rooted in excellence and community impact. First Federal is looking for a Customer Care Specialist (CCS) to join our team. If you have strong communication skills, enjoy helping customers, and thrive in a fast-paced environment, this role is for you. As a CCS, you will provide exceptional customer service over the phone, assisting with deposit accounts, online banking, debit cards, and more. This is a full-time onsite position in our McMinnville Home Office location. Responsibilities Answer a multi-line phone system in a tactful, professional and timely manner Utilize active listening skills to identify caller needs. Refer customer if needed through consultation with receiving party to ensure a soft handoff Handle escalated customer service situations effectively by demonstrating empathy Maintain an understanding of First Federal products and services and participate actively in ongoing training to ensure competency. Provide product/service information to customers Provide telephone support to mobile, online banking and bill pay customers Provide telephone support to ATM and Debit card customers, including trouble shooting denials, activation, limits and disputes Field, research and resolve basic complaints in a friendly and courteous manner Perform related clerical and computer support work to properly document customer interactions such as call logs and activities Proactively engage customers via detection tools to identify and reduce debit card fraud Be able to field general questions and concerns regarding garnishments and levies Identify and escalate issues to supervisor when necessary and appropriate Process service charge reversals Process verbal stop payments for customers Qualifications One or more years of direct customer service experience required. Prior experience in a telephone customer service environment preferred. Strong verbal and written communication skills Excellent problem-solving abilities with a customer-first approach Proficiency in Microsoft Office (Word, Excel) and the ability to learn new systems quickly Ability to work independently in a fast-paced environment High school diploma or equivalent required What We Offer: Competitive compensation and benefits package Training and ongoing professional development Opportunities for career advancement within First Federal A supportive, team-oriented work environment where your contributions are valued Pre-Employment Requirements: This position will have access to cash, financial instruments, financial transactions or confidential customer financial information. As a result, the following pre-employment screens are required: Pre-employment drug screen - excluding Marijuana Criminal background screen Consumer credit report DMV record search
    $32k-36k yearly est. 6d ago
  • Support Services Specialist for the Homeless, Full-Time

    Equitable Social Solutions

    Customer support specialist job in Eugene, OR

    Our goal is to place individuals and families in permanent, stable housing and provide the needed tools and support to develop self-sufficiency. Equitable Social Solutions impacts lives by creating tailored solutions for each person we serve in order to break the cycles of generational poverty and chronic homelessness. Job Description - Coordinate resources and care for persons enrolled in program - Manages the provision of individual client services, ensuring client's needs are met - Intervenes and problem solves issues if outcomes/goals and service delivery are not being met according to program goals and established timelines - Develops client's initial intake, progress and discharge reports; tracking and documenting status of person served - Schedules/facilitates interdisciplinary case conferences with all community partners, funders and family members - Arranges for provision of necessary equipment to enable achievement of agreed upon functional goals - Participates in Program Evaluation, Quality Assurance - Maintains the highest standard of professional conduct in relation to information that is confidential in nature. - Shares information only when the recipient's right to access is clearly established and the sharing of such information is clearly in the best interest of the person served - Adheres to and participates in Company's mandatory Health Insurance Portability Accountability Act (HIPAA) privacy program/practices and Business Ethics and Compliance programs/practices - Attends, participates in and/or conducts internal staff development programs, obtain continuing education as required by Company policy and regulations. - Performs other duties assigned Qualifications - Prior experience in a 24-hour care facility preferred - Bachelor's degree or equivalent experience preferred - Demonstrated crisis management ability - Demonstrates effective and professional interpersonal, verbal, and written communications skills - Strong computer software (Microsoft Office) and data entry skills - Able to work independently and part of a team - Organized and able to function under minimal supervision - Has reliable transportation and is able to travel to/from multiple assignments/locations on a daily basis. Additional Information All your information will be kept confidential according to EEO guidelines. At Equitable Social Solutions , we empower individuals and families through supports that inspire long-term stability and success . We work with our partners to uplift individuals, families and communities impacting lives by creating tailored solutions for each person we serve in order to break the cycles of generational poverty and chronic homelessness. When you join Equitable Social Solutions, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. At Equitable Social Solutions, we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equitable Social Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.
    $29k-47k yearly est. 60d ago
  • Support Services Specialist (Corrections)

    Yamhill County, or

    Customer support specialist job in McMinnville, OR

    Support Services Specialist Yamhill County Sheriff's Office is actively recruiting to create a pool of diverse candidates eligible for current and future regular, full-time, non-certified Support Services Specialist vacancies in our Corrections (Jail) division. Support Services Specialists independently perform a variety of criminal justice records functions including entering records data, responding to requests for criminal justice records in accordance with federal, state, and local policies and procedures, and compiling statistics. Additionally, this position serves as reception for the Yamhill County Correctional Facility. This position is expected to work a 4x10 schedule (4 days a week, 10 hours a day) but may be required to work with varying shift schedules including working day, swing, and night shifts, weekends, holidays, and overtime as required. Support Service Specialist are subject to being held over or called back to work additional hours depending on the staffing needs of the office. These positions are represented through Teamsters Local 223. Incentive pay is available for education and bilingual speakers. These positions carry an 18-month probationary period. The Candidate Successful candidates possess good moral character, demonstrate strong customer service and communication skills, and put forth a professional image. They are skilled, highly motivated, self-directed individuals with strong decision-making and problem-solving skills, as well as skill in communicating effectively with individuals during difficult and often stressful situations. More information on preference, qualifications, and disqualifiers, including our reapplication timelines, can be found at ************************************************ The Application Process PLEASE READ ALL INSTRUCTIONS CAREFULLY BEFORE SUBMITTING AN APPLICATION. There are specific instructions for applying with Yamhill County Sheriff's Office and you could be disqualified from consideration if you do not follow these instructions. A complete application consists of: * a completed employment application through GovernmentJobs.com and * a letter of interest (no more than two pages) that addresses the responsibilities and requirements described in the position description, submitted as an attachment to the application. Veterans who meet the minimum qualifications for a position may be eligible for hiring preference; please follow instructions in the relevant section below for form and documentation submission. ______________________________________________ NEXT STEPS Select qualified applicants will be invited to participate in Oral Board Interviews and Written Skills and Typing tests on Friday, January 9, 2026, between the hours of 9:00 am and 5:00 pm. Passing test scores are 70% or greater on the Written Skills and 40 words per minute with a minimum 95% accuracy on the Typing. ______________________________________________ YAMHILL COUNTY COMMUNITY Yamhill County has approximately 109,000 residents and is a very desirable place to live in the heart of the Willamette Valley wine country. Yamhill County is home to Linfield University and Chemeketa Community College in McMinnville and George Fox University and Portland Community College in Newberg. Yamhill County is centrally located in the Willamette Valley, within close proximity to the Oregon Coast, the Portland and Salem metropolitan areas, and the Oregon Cascade Mountains. Wide varieties of indoor and outdoor recreation opportunities are available. We have the benefits, appeal, and superior quality of life found in a small-town community, while enjoying active social and cultural lifestyles found in larger metropolitan areas. ESSENTIAL JOB DUTIES Please refer to the Support Services Specialist classification specifications for the official and list of essential job duties. KNOWLEDGE, SKILLS AND ABILITIES Please refer to the Support Services Specialist classification specifications for the official and required knowledge, skills, and abilities. The Qualifications The position requires a high school diploma or GED certificate and at least one (1) year of full-time general office experience, including public/customer service. Any satisfactory equivalent combination of training and/or experience which provides the required knowledge, skills, and abilities to perform the functions of the position is qualifying. Must be able to be obtain Criminal Justice Information System clearance and Law Enforcement Data System certification within 30 days of hire (clearance must be maintained throughout employment). Preferred Qualifications: Preference will be given to candidates who provide evidence in their application of relevant experience in law enforcement or similar field, are LEDS certified, and/or are bilingual (Spanish/English). All candidates must be able to pass a personal background check including, but not limited to, criminal, civil, driving, military, educational, and employment history. ADDITIONAL LICENSES, CERTIFICATES, AND SPECIALTY REQUIREMENTS: Please refer to the Support Services Specialist classification specifications for the official and additional licenses, certifications, and specialty requirements.WORK ENVIRONMENT/PHYSICAL DEMANDS: The incumbent typically works in an institutional environment. Uses a two-way radio, computer, telephone, and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an institution and includes exposure to alarms, sirens, and voice conversations. Incumbent will encounter frequent interruptions throughout the workday. Please refer to the Support Services Specialist classification specifications for the complete job description and full information regarding work environment and physical abilities. ______________________________________________ REQUIRED INFORMATION Under the provisions of the Immigration Reform and Control Act of 1986, any person hired or rehired is required to provide evidence of identity and eligibility for employment. Yamhill County does not offer VISA sponsorships. The County verifies the valid work authorization of each employee using Form I-9 and the E-Verify Program. Yamhill County is an Equal Employment Opportunity Employer and values diversity. All qualified applicants are encouraged to apply. Applicants are considered for employment based on their qualifications without regard to race, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other factor prohibited by law or regulation. Veterans are encouraged to apply. Please do not include information or photos that would identify those personal traits. Documents included with this identifying information will be removed from the application packet. Some positions require a criminal history check and a review of driving record. All County positions require regular, prompt, and consistent attendance. ACCOMMODATION UNDER THE AMERICANS WITH DISABILITIES ACT: Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance, please contact Human Resources at ************ or via email at human_***************************. VETERANS' PREFERENCE: Under Oregon law ORS 408.225-408.238, veterans who meet the minimum qualifications for a position may be eligible for hiring preference. If you think you may qualify, a Veteran's Hiring Preference Form MUST be completed and submitted with application along with other supporting documentation. For the form and information for this process please click here. (Download PDF reader) If you need assistance with completing an application for employment or with obtaining a Veteran's Hiring Preference Form, please contact Human Resources at ************ or via email at human_***************************. ______________________________________________ STATUS OF YOUR APPLICATION: You will be advised by e-mail of your status at each step in the application process, from initial application to final employment disposition. Please note that Yamhill County communicates with all candidates via e-mail. If you "opt out" or "unsubscribe" from e-mail notifications from NEOGOV, it will impact our ability to communicate with you about job postings. ELIGIBILITY LIST: If your name is placed on the Eligible List, you will be notified and informed of the dates the list will be in effect, which will be no more than six (6) months from the list date. Questions regarding this recruitment should be addressed to Nicole Heidt, Support Services Manager, via email at ************************.
    $28k-45k yearly est. 3d ago

Learn more about customer support specialist jobs

How much does a customer support specialist earn in Corvallis, OR?

The average customer support specialist in Corvallis, OR earns between $30,000 and $57,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.

Average customer support specialist salary in Corvallis, OR

$42,000

What are the biggest employers of Customer Support Specialists in Corvallis, OR?

The biggest employers of Customer Support Specialists in Corvallis, OR are:
  1. Hennessey Agency, LLC
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