Customer support specialist jobs in Davenport, IA

LogFret seeks an experienced General Clerk to join us. The Clerk must have extensive knowledge on the job. You maintain the office activities. Ready for a lifestyle that keeps you closer to home? This is the role for you. The Clerk is required to create, maintain, and organize branch activity records. Assist in a high-volume call center. Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects. Job Responsibilities: Maintain cleanliness of the office. Maintains workflow by studying methods; implementing cost reductions; and developing reporting procedures. Resolves administrative problems by coordinating the preparation of reports, analyzing data, and identifying solutions. Maintain accurate files of inbound/outbound paperwork. Order Office and sales supplies. Inputs waste information from drivers into the Logfret computer program. Completes operational requirements by scheduling and assigning administrative projects; expediting work results. Adhere to all corporate policies and standards including, but not limited to: environmental and regulatory, human resources, facility, equipment, operations and maintenance. Contributes to team effort by accomplishing related results as needed. Performs other related duties as assigned. Physical Demands: Must be able to lift up to 25 pounds. Must be able to stand and walk for prolonged amounts of time. Must be able to twist, bend and squat periodically. Education & Experience: High school diploma preferred. Ability to successfully multi-task, works efficiently, and meets deadlines. Ability to work independently and in a team environment. Must have experience with Microsoft Office: Word and Excel. Requirements: Must have two years of proven administrative work experience. Drug Screening. Customer service skills and the ability to communicate professionally required. High school diploma or GED. Pre-employment background check required. Benefits: Life Insurance. $30.50 per hour. Paid Time Off (PTO). 401(k) Medical, dental, and vision insurance programs. Monthly Bonus. About Logfret: Logfret is an international freight forwarding company comprising over 70 owned offices and a network of over 120 offices. Our commitment is to solve logistics problem and raise expectation through our industrys best digital freight solution, taking businesses to the next level.

Department: Customer Service & Development Reports To: Training Team Leader Wage Range: $16.80 - $25.20, plus bonus opportunity As a Customer Service Representative, you will embark in a 12- week training program, including formal classroom and job shadowing. After successful completion of the Customer Service training program, you would be responsible for covering a variety of territories in the absence of the Customer Service Rep. This position is a path to a traditional Customer Service territory, when a vacancy becomes available, typically within 6-12 months of hire. WHAT YOU'LL DO Manage customer questions and requests by providing appropriate solutions, ensuring timely and accurate response and resolution. Act as the liaison between the customer and multiple internal departments, including Replenishment, Pricing, Accounts Receivable, and Transportation Process customer orders to ensure internal order deadlines are completed on time Go above and beyond to meet customer needs, including appropriate use of empathy Work closely with a team to include, outside sales, regional teammates, and internal customers. Applies lean thinking and tools to identify and eliminate waste in all areas of the position. YOU MUST HAVE High School Diploma Excellent verbal and written communication skills Proficient in Microsoft programs such as Office, Word, and Excel Ability to process a high volume of request (email/phone) at a fast, accurate pace. YOU MAY ALSO HAVE Bachelor's Degree Two years in a professional, Customer Service environment Appetite and proven ability to build customer relationships Ability to effectively manage multiple tasks simultaneously ROLE SPECIFICS Full-time: Monday - Friday Travel - Occasional overnight travel for outside trainings and meetings. Must have ability to travel independently as needed, without restriction by all modes of transportation, including car, plane, or train WHO WE ARE Dot Foods makes products more accessible and affordable to the food industry. We streamline the supply chain and build valuable partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here. WHAT DOT CAN OFFER YOU As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with: Significant advancement opportunities Potential to work from home after 1 year Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety. EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.

Collabera is an industry leading IT recruitment & staffing services agency. Top 10 in the U.S. Ranked 'Best Staffing Firms to Work For' 6 years in a row. Job Description Provides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex policies, issues and concerns to optimize customer satisfaction and retention. Provides responses and/or solutions to customer, dealers, and/or Company personnel inquiries concerning problems and concerns of a moderately complex level. Effectively documents customer, dealer, and/or company personnel interactions and issues relating to area of responsibility Distributes additional product/service/policy information to customers, dealers Develops common solutions to problems with team members to maintain required service levels. Additional Information All your information will be kept confidential according to EEO guidelines.

Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry. Dohrn is currently seeking a Full Time Customer Service Representative at our Corporate office in Rock Island, IL. Hours can vary between 7:00am - 5:00pm Pay is $18.00/Hour Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more. POSITION SUMMARY: To provide exceptional Customer Service. Responsibilities ESSENTIAL FUNCTIONS: Field inbound calls, emails and chats providing exceptional Customer Service Monitor the call queues to ensure that department is meeting goal times Respond to inquiries with excellent verbal & written communication skills Trace and monitor accounts to ensure on-time delivery Assist with scheduling pickup request Educate, when possible, self-service options available to Customers Problem-solve customer issues that arise throughout the day Backfill Receptionist Answer all phone calls coming into the Corporate Office by operating the switchboard Greet Visitors and applicants as they enter and assist them with their needs Stuff and mail all paper invoices to customers Prepare weekly timecards and various outgoing mailings Perform other duties as needed Qualifications MINIMUM REQUIREMENTS High School education or equivalent Valid Driver License Excellent Customer Service & Telephone Etiquette Excellent communication skills- verbal and written Excellent Mindset Detail-oriented 45-50 WPM typing skills Proficient in Microsoft Excel Ability to work in a team as well as independently Excellent attendance WORKING CONDITIONS/PHYSICAL REQUIREMENTS Primarily sedentary work, which involves sitting most of the time May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc; Visual Acuity including regular use of items including a computer screen or monitor Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers Talking and hearing required to communicate with and listen to others to share or receive information; Occasionally exposed to noise including telephone, office machinery, and conversations of others Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.

Rock Island Auction Company (RIAC), the #1 firearms auction house in the world, is searching for full-time Customer Support Representative at Rock Island, Illinois! Deliver world-class customer service as the first point-of-contact for buyers, collectors, and gun enthusiasts across the globe! Be the communication champion with prompt follow-up, meticulous attention to detail, analytical thinking, and sound decision-making. This non-exempt, full-time position is 100% on-site with an hourly gross base rate of $20.00 and eligibility for insurance benefits after meeting the required waiting period. Pay days are every Thursday! RIAC standard hours of operations are Monday through Friday, 8:00 a.m. - 5:00 p.m. CST with overtime and weekend hours, as needed. Click here to check out RIAC's hiring video! What does world-class customer service look like? It's all about relationships! Build and maintain long-lasting relationships with buyers and collectors. Keep meticulous records of all customer interactions to meet (or EXCEED!) company standards for confidentiality, quality, compliance, productivity, efficiency, and client expectations. Unite as a team while empowering co-workers to meet targets and goals. Engage in active listening and problem solving with customers to answer questions, resolve issues, address concerns, and if necessary, escalate to the next level. Why work for RIAC? Weekly pay! Paid time off and holidays! A la carte insurance benefits package, including FSA or HSA, company-paid life insurance and AD&D! 401(k) with company match! See some of the most rare and unusual firearms, military and historic collectibles! Complimentary fountain soda, fruit, oatmeal and treats! Monthly employee engagement events! Opportunities for upward mobility! Qualified candidates meet the following requirements: High school diploma, GED, or equivalent required; Two years' previous customer support experience, or similar experience required; Intermediate proficiency using Microsoft Office (Outlook, Word, Excel); Strong data entry skills and attention to detail; Ability to work six (6) auction weekends per year; and Ability to obtain and maintain active FOID card status (Illinois residents only). Physical Requirements Constant sedentary work for prolonged periods up to 100% of the time with occasional moving and transporting up to 10 pounds. Must be able to constantly communicate and exchange accurate information. Must be able to detect, identify, inspect, observe, perceive and assess customer service operations. Constantly operates and uses telephone, computer and other relevant equipment and office machinery. Constantly works around firearms, bladed weaponry, historic relics, and valuable collectibles. Rock Island Auction Company has been the #1 firearms auction house in the world every year since 2003. Today, RIAC employs a growing team of about 150 people and continues to set industry standards and expectations year over year. Between our 6 public auctions and 8+ online auctions each year, we sell tens of thousands of firearms, bladed weapons, military artifacts, and firearms accessories annually. We have a habit of excellence, regularly breaking and re-breaking our own records and redefining success in our industry, as more and more customers admire our results and trust our reputation. The employer and its subsidiaries are Equal Employment Opportunity (EEO) employers. To learn more about EEO, please review "EEO is the Law" poster in English (including a screen-readable electronic version), Spanish, Arabic, and Chinese.

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking motivated people. Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services and background checks. Job Skills / Requirements Do you enjoy working in a fast-paced environment? Are you customer-service oriented with a strong emphasis in technical support? We are looking for a detail-oriented, friendly and helpful person to join our Technical Services team! This position is responsible for providing internal electronic technical support, which includes field technicians, customer care, data entry, monitoring center and sales employees for all branches. Electronic security systems include burglar and fire alarms, CCTV, Access Control systems and all related electronic security equipment in residential, commercial, and industrial environments. This position is NOT remote- it is in office but can be in any part of our footprint. Here's why you want to work here: * Competitive Pay with increases available based on performance * Competitive benefits including education assistance, paid time off, paid holidays, medical and dental insurance with no wait time for coverage! * Stable company with over 60 years of experience providing security to our communities and continued growth * Career Advancement opportunities Here's what you'll be doing: * Take calls from branch offices, field technicians, Customer Care, Data Entry and the Monitoring Center to assist as needed. * Provide remote programming services for all supported alarm panels in the field. * Write alarm panel programs for new installations to be downloaded. * Review all new work orders for accuracy and proper configuration. * Support the branch sales departments and technicians in designing systems and answering technical questions. * Process service tickets requiring downloading such as security code changes, test timers, zoning, etc. * Final test all new installations and make them active in the system. * Manage the radio systems in the field. * Putting system in/out of test on request from authorized individuals. * Provide Hosted Access Control and CCTV services. * Provide CAD drawings for sales presentations and post-operative projects. * Design and print ID badges for employees and customers. * Assist in maintaining minimal inventory levels. Here's what you'll need: * High level of accuracy and attention to detail. * Problem-solving Skills * Excellent written and verbal communication skills. * Above average mathematical skills * Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. * Must have general knowledge and experience with computers including Excel, Word and Access. Auto CAD experience is a plus. Manitou and Sedona knowledge is a plus. * Knowledge of Monitoring Center operations a plus. Education Requirements (All) High School Diploma/GEDAdditional Information / BenefitsBenefits: Medical Insurance, Dental Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan, Educational AssistanceScreening Requirements: Drug Screen, Criminal Background Check

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 7.25 - 11.75 We are an equal opportunity employer and participate in E-Verify in states where required.

Job DescriptionJoin our team as a Bilingual Call Center Agent at IHMVCU! We are member-focused and dedicated to providing exceptional service and fostering financial well-being for our community. This role is located at our beautiful headquarters on River Drive in Moline, IL. This facility includes a comfortable office environment with an on-site gym facility. Summary of Position: The Bilingual Call Center Agent will provide outstanding support to our members in both English and Spanish through phone communications, be a problem solver, manages multiple tasks and adheres to policies and procedures to enhance member satisfaction. The successful candidate will need the following skills/qualifications: Strong ability to assess member needs with understanding, patience and compassion. Proficient in relevant computer applications. Ability to handle multiple tasks efficiently, such as taking calls while updating records. Educate members on financial tools; accurately and efficiently apply policies and procedures. Reliable and Motivated to help others. Professional Bilingual skills in Spanish and English. Key Responsibilities: Build deep, long term relationships to help our members along their financial journey. In a high energy, empowered atmosphere we provide exceptional service through phone, email and chat functions. Each day the goal is to listen, understand and take quick action to exceed the member's expectations. Hours of Call Center operations are 8am-6pm Monday-Friday, with rotating Saturdays 8am-12pm. Anticipated start date of the position is January 5, 2026. Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. Check out our careers page for more information including benefits ********************** Final compensation will be determined by various factors such as experience, specific skills and internal pay equity. Move Up your career at IHMVCU with this great opportunity! Physical Requirements: Sitting: Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Lifting Demands: Up to 10 lbs. Visual Demands: Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.

Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years! * Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. * All major Holidays & Birthday off * Advanced Leadership Training Programs: build the skills to grow your career * Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more! * Internal recognition programs that support an engaged workplace * Profit Sharing * 401(K) with company match Compensation * Saturday & Sunday weekend premium pay $2.50/hr * Base pay up to $15.00/hr with annual performance-based merit raises The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information. Job Duties The Customer Care Desk Associate would run the store phone/switchboard and assist customers with returns, questions, complaints, and directions around the store, along with other assigned duties that would ensure that the customer has an efficient, pleasant shopping experience. This can include, but is not limited to: * Scan returned goods and place into bins/shopping carts to return the goods to the department * Route mail/file paperwork * Issue Hunting and Fishing licenses * Cashier * Manage the incoming E-commerce customer orders and In-Store Pick Ups * Keep the Customer Service Desk clean and presentable to the customers * Help in other departments as assigned * Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures Qualifications * Great communication skills * Prior Retail experience preferred * Able to work evenings when needed and at least every other weekend * Able to pass a background check EEO Statement Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. *This position requires in-office support 5 days a week* Responsibilities: Printing and assembling tax returns utilizing firm software tools and Route Sheet instructions in the workflow tool to ensure all required client deliverables are included in documents saved to document management system and for delivery to external clients. New client setup, tax organizers, scanning of client workpapers, if applicable, tax return delivery, workflow reporting and due date tracking as well as for meeting expectations for timeliness, responsiveness, accuracy, and service quality. Preparation of tax client documents such as engagement letters, statements of work, and other requested deliverables. Using deep understanding of the overall tax return process, takes ownership of the e-file process including monitoring and releasing external client tax returns to the taxing authorities, ensuring correct returns are released and all filing deadlines are timely met. Track for acceptance, transmission errors and rejections and resolve as appropriate. Required Qualifications: High school diploma or GED Strong technical aptitude, able to quickly master a variety of tax software and company tools Role will require specialized training for both tools and process Ability to problem solve in a fast-paced deadline driven environment Ability to communicate effectively both verbally and in writing Basic to intermediate Microsoft Office Skills Strong attention to detail, ability to work independently Problem solving skills allowing for independent decision making Demonstrates a working knowledge of the technology tools within assigned responsibilities Effective organization and time management skills Ability to manage multiple tasks At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $46,100 - $73,700

Job Details Davenport, IA Full Time 1st shift (mainly Monday - Friday) SalesDescription Job Vision: Ensure that 7G Distributing will drive profitable volume growth, market share, and maintain its position among Suppliers as a leading distributor through implementing effective sales and merchandising strategies. This will in part be accomplished by: Focusing on areas and factors where 7G Distributing must improve in order to win long-term, sustainable market share while the sales team is focused on detailed, tactical execution. Ensuring “best-in-market” DSD service to all accounts through “best-in-class” execution and maintaining superior “partner” relationships with retailers and Suppliers. Serve as a role model for 7G Distributing by establishing mutual respect with management and co-workers. Lead by example to promote teamwork, cooperation and enhanced morale. Operate with candor, integrity and professionalism is all 7G Distributing interfaces. Essential Job Functions: Ability to perform all functions of pre-sales, merchandising and special events, Ability to adjust daily schedules to be relief for pre-sales, merchandising, draft or special events, Increase volume and distribution by supplier/brand/sku for assigned accounts as established by 7G, Maintain and/or grow market share for assigned accounts as set forth by 7G as measured in competitive sales reports, Sell new package placements and tap handles as prioritized and directed by monthly sales goal (All 7G brands), Dominate merchandising in all assigned accounts, Prepare and transmit orders consistent with retail needs and 7G goals before the stated order cut-off time, Utilize the handheld order entry and account management computer as a selling tool, ensuring all products are reviewed in order to prevent out of stocks and hot shots, Advise and train retailers and their employees in the proper methods of selling, merchandising and pricing products, always putting the needs of the retailer first, Be aware of competitive trends in the market, adjust selling strategies accordingly to ensure 7G is winning in the marketplace. Communicate competitive trends and intelligence to the Team Leader, Maintain control of retailer inventories to ensure adequate product is available for sale while, minimizing out of stocks, Achieve point of service (POS) execution dominance versus competition, Improve sales of all 7G products by building displays and placing POS materials according to 7G Distributing, Supplier and retailer guidelines, Utilize POS effectively by gaining the #1 position and matching available POS with account type, Ensure that product is rotated per the 7G Distributing rotation policies and procedures, Provide Bulk delivery assistance as required, Maintain a “Fresh” look to POS ensuring all POS is current, clean and in working order, Complete daily merchandising worksheets, examining and disclosing all out-of-stocks, shelf-outs and time spent merchandising accounts, Demonstrate initiative in gaining placement, displays, and reduced prices on promoted brands/packages, Adhere to the Rotation policy, eliminating out of code product, Work as a team with Sales and Delivery personnel, Qualifications Required Qualifications: 6 months sales/related on the job experience, Computer knowledge that includes Microsoft Windows, Office Suite and Web Based Applications, Driver's license and meet insurability requirements, Ability to stand for long periods of time and lift up to 50 pounds at times regularly.

Job Details Home Office - Bettendorf, IA Full Time 2 Year Degree $19.97 - $25.71 Hourly None Day Business LendingDescription JOB TITLE: BUSINESS SERVICES SPECIALIST FLSA STATUS: NON-EXEMPT REPORTS TO: VICE PRESIDENT OF MEMBER BUSINESS SERVICES PRIMARY FUNCTION This position exists to assist with all member business lending sales & service, processing, portfolio maintenance and member business account openings and subject expertise. This position is responsible for assisting with all aspects of member business services operations to ensure quality member service is provided and promoting a professional image of the credit union within the community. PRINCIPAL DUTIES/RESPONSIBILITIES: 1. Open and maintain member business accounts. 2. Assist account opening personnel with necessary product and corporate knowledge and to be a resource for all staff regarding member business accounts and business-related products. 3. Assist with member issues, questions, and concerns. 4. Keep updated on business account opening requirements. 5. Advise members on both business depository and business lending options. 6. Setup, maintain, and support business members digital banking access. 7. Assist in the loan production to create and maintain efficiencies in the department. 8. Process all loan documentation and loan packages. 9. Assist with maintaining the business files, pipeline, applications and denials. 10. Process and maintain the Home Mortgage Disclosure Act (HMDA) reporting for the business department. 11. Assist in the processing, reporting and on-going monitoring of all Small Business Administration (SBA) loans. 12. Complete portfolio maintenance and assist in preparation of annual reviews including participation files. 13. Collaborate with appropriate third-party vendors to successfully maintain relations. 14. Assist in the preparation for any Federal or State audits. 15. Actively and thoughtfully communicating with their supervisor, planning their goals and development, taking accountability for their actions and striving for excellence. GENERAL DUTIES/RESPONSIBILITIES: 16. Promote products and services. 17. Attend all meetings as required. 18. Maintain clean and professional work area and appearance. 19. Maintain positive public relations and promote credit union within the community. 20. Complete educational programs as required. 21. Perform the following commitments of service to each and every member at all times: a. Make a good first impression, be dressed professionally and greet people with a smile and a firm handshake. b. Keep a smile in my voice as well as on my face. c. Answer the telephone by the third ring. d. Call people by name and thank them. e. Give people my full and undivided attention; focus on the person face to face and on the telephone. f. Take responsibility for solving the individual's problem instead of referring it to someone else. g. Deliver on commitments of action(s) to be taken, so excuses won't be necessary. h. Follow through on necessary action(s) to be sure the problem is solved. i. Know that what's important is not only who or what created the problem but how the problem can be corrected. j. Protect confidential information. 22. Other duties as assigned. Qualifications REQUIREMENTS OF THE POSITION: • Associate's degree or related experience in business, accounting or financial industry. • One to three years' experience in member business loans. • Good analytical skills. • Excellent verbal and written communication skills. • Knowledge of lending policies and procedures. • Ability to perform duties under pressure. • Ability to sell. • Excellent organizational skills. • Excellent decision-making skills. • Knowledge of all laws and regulations regarding this position. • Knowledge of credit union operations. • Professional, pleasant, and outgoing personality. • Team player. • Self-motivator. PHYSICAL REQUIREMENTS: Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. PHYSICAL ACTIVITES: The following physical activities will be required on a day-to-day basis: climbing, stooping, crouching, reaching, walking, pulling, fingering, feeling, hearing, balancing, kneeling, crawling, standing, pushing, lifting, grasping, talking, repetitive motions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions if they are otherwise qualified. VISUAL/PERCEPTION ACTIVITY: Administrative, Clerical, Data Entry operations, Inspection, (work at distances close to eyes). WORKING CONDITIONS: None. The worker is not substantially exposed to adverse environmental conditions. HUMAN RELATION SKILLS NEEDED: Ability to communicate effectively with members, staff, outside sources, the CEO and the Board of Directors in a timely, accurate and efficient manner. INTERNAL TRAINING REQUIREMENTS: Please refer to the credit union intranet for the internal training requirements for this position. EXTERNAL TRAINING: Appraisal Review Title Review and Knowledge SBA Training UCC Article 9 Training Commercial Loan Documentation Business Deposits MBL Lending ANNUAL TRAINING REQUIREMENTS: Compliance and Regulatory (BSA, OFAC, etc.) Security Awareness Training Diversity, Ethics, Sexual Harassment, and Sensitivity Any applicable MBL Courses

Shift: 7:00AM-3:30PM Schedule: Monday-Friday Pay: $19.00/hr. Advance Services is looking to recruit a Customer Service Representative to work for a local, family-owned, and operated 3PL company located in the heart of the Midwest. Duties/Responsibilities: · Work with customers to coordinate shipments to and from warehouse to meet key customer delivery requirements. · Generate associated documents for customer shipments including warehouse pick sheets, packing lists and bills of lading. · Communicate with customers and carriers for transporting customer orders and receipts. · Enter inventory transactions into the warehouse management system (WMS) · Effectively communicate with warehouse operations to ensure proper scheduling Requirements: - High School Diploma or GED - General office experience - Experience working in Microsoft Word, Excel, and Outlook - Zebra Printer, printers, copy machines, 2-way radio, and multi-line phone system - Some prior customer service and/or warehouse experience desired. - Must be able to stand and sit for prolonged periods of time. -Must be able to walk, stoop, hear and talk on a regular basis. -Must be able to lift-up to 50 pounds on occasion. Why work for Advance Services, Inc. · Advance Services is for and about people; we are your employment specialists. · Enjoy our easy application process. · You NEVER pay a fee! · Weekly pay. · Fun Safety and attendance incentives. · Health Benefits to keep you and your family healthy. · PTO so you have time for you. · Great Referral Incentives. · Advance Services partners with the top companies in the area! Apply for this job by clicking the apply button. You will be directed to our website. Please select a branch near you or call our office at **************. Advance Services is an equal opportunity employer. #449

Provides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex policies, issues and concerns to optimize customer satisfaction and retention. Provides responses and/or solutions to customer, dealers, and/or Company personnel inquiries concerning problems and concerns of a moderately complex level. Effectively documents customer, dealer, and/or company personnel interactions and issues relating to area of responsibility Distributes additional product/service/policy information to customers, dealers Develops common solutions to problems with team members to maintain required service levels. Additional Information All your information will be kept confidential according to EEO guidelines.

Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking motivated people. Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services and background checks. Job Skills / Requirements Do you enjoy working in a fast-paced environment? Are you customer-service oriented with a strong emphasis in technical support? We are looking for a detail-oriented, friendly and helpful person to join our Technical Services team! This position is responsible for providing internal electronic technical support, which includes field technicians, customer care, data entry, monitoring center and sales employees for all branches. Electronic security systems include burglar and fire alarms, CCTV, Access Control systems and all related electronic security equipment in residential, commercial, and industrial environments. This position is NOT remote- it is in office but can be in any part of our footprint. Here's why you want to work here: Competitive Pay with increases available based on performance Competitive benefits including education assistance, paid time off, paid holidays, medical and dental insurance with no wait time for coverage! Stable company with over 60 years of experience providing security to our communities and continued growth Career Advancement opportunities Here's what you'll be doing: Take calls from branch offices, field technicians, Customer Care, Data Entry and the Monitoring Center to assist as needed. Provide remote programming services for all supported alarm panels in the field. Write alarm panel programs for new installations to be downloaded. Review all new work orders for accuracy and proper configuration. Support the branch sales departments and technicians in designing systems and answering technical questions. Process service tickets requiring downloading such as security code changes, test timers, zoning, etc. Final test all new installations and make them active in the system. Manage the radio systems in the field. Putting system in/out of test on request from authorized individuals. Provide Hosted Access Control and CCTV services. Provide CAD drawings for sales presentations and post-operative projects. Design and print ID badges for employees and customers. Assist in maintaining minimal inventory levels. Here's what you'll need: High level of accuracy and attention to detail. Problem-solving Skills Excellent written and verbal communication skills. Above average mathematical skills Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Must have general knowledge and experience with computers including Excel, Word and Access. Auto CAD experience is a plus. Manitou and Sedona knowledge is a plus. Knowledge of Monitoring Center operations a plus. Education Requirements (All) High School Diploma/GED Additional Information / Benefits Benefits: Medical Insurance, Dental Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan, Educational Assistance This job reports to the Technical Services Manager This is a Full-Time position 1st Shift. Number of Openings for this position: 1

Job Description Join our team as a member-focused Contact Center Agent at IHMVCU! We're committed to creating a collaborative and supportive workplace where everyone has the opportunity to succeed. We value strong interpersonal skills, if you enjoy building connections and delivering excellent service, your skills will be a great match. This role is located at our beautiful headquarters on River Drive in Moline, IL. This facility includes a comfortable office environment with an on-site gym facility. Summary of the Position: The Contact Center Agent is a first point of contact for our members, handling inbound calls and supporting a variety of inquiries and transactions. This role requires strong communication skills, a member-first mindset, and a solid understanding of Credit Union operations. Contact Center Agents actively promote products and services that meet members' needs while delivering exceptional service and building lasting relationships. The successful candidate should have the following skills/qualifications: High School diploma or equivalent. Strong ability to assess member needs with understanding, patience and compassion. Proficient in relevant computer applications. Ability to handle multiple tasks efficiently, such as taking calls while updating records. Educate members on financial tools; accurately and efficiently apply policies and procedures. Reliable and Motivated to help others. What are some of the responsibilities of a Contact Center Agent? Assist members with account inquiries, information on loans, online banking, and other financial needs. Resolve member issues efficiently, aiming for first-contact resolution. Build relationships and identify opportunities to match members with products and services that support their financial wellness. Accurately document member interactions and follow compliance procedures. Participate in meetings, training, and organizational initiatives. Stay current on policies, technology, and remote delivery options. Take initiative for personal development and skill-building. Hours of Call Center operations are 8am-6pm Monday-Friday, with rotating Saturdays 8am-12pm. Anticipated start date of the position is January 5, 2026. Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. Check out our careers page for more information including benefits *********************** Final compensation will be determined by various factors such as experience, specific skills and internal pay equity. Outstanding training; We are committed to learning new skills and growing personally & professionally Competitive compensation 401(k) with company match and profit sharing Paid time off with paid holidays Life Insurance Paid Community Volunteering Education reimbursement Fitness reimbursement Health insurance including dental and vision Flexible Spending Accounts & Health Savings Accounts Employee Assistance Program (EAP) Access to fitness center Move Up your career at IHMVCU with this great opportunity! Physical Requirements: Sitting: Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound. Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm. Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. Lifting Demands: Up to 10 lbs. Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Join our team as a member-focused Contact Center Agent at IHMVCU! We're committed to creating a collaborative and supportive workplace where everyone has the opportunity to succeed. We value strong interpersonal skills, if you enjoy building connections and delivering excellent service, your skills will be a great match. This role is located at our beautiful headquarters on River Drive in Moline, IL. This facility includes a comfortable office environment with an on-site gym facility. Summary of the Position: The Contact Center Agent is a first point of contact for our members, handling inbound calls and supporting a variety of inquiries and transactions. This role requires strong communication skills, a member-first mindset, and a solid understanding of Credit Union operations. Contact Center Agents actively promote products and services that meet members' needs while delivering exceptional service and building lasting relationships. The successful candidate should have the following skills/qualifications: High School diploma or equivalent. Strong ability to assess customer needs with understanding, patience and compassion. Proficient in relevant computer applications. Reliable and motivated to help others. Excellent communication, problem-solving, and member service skills. What are some of the responsibilities of a Contact Center Agent? Assist members with account inquiries, information on loans, online banking, and other financial needs. Resolve member issues efficiently, aiming for first-contact resolution. Build relationships and identify opportunities to match members with products and services that support their financial wellness. Accurately document member interactions and follow compliance procedures. Participate in meetings, training, and organizational initiatives. Stay current on policies, technology, and remote delivery options. Take initiative for personal development and skill-building. Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. Check out our careers page for more information including benefits *********************** Final compensation will be determined by various factors such as experience, specific skills and internal pay equity. Outstanding training; We are committed to learning new skills and growing personally & professionally Competitive compensation 401(k) with company match and profit sharing Paid time off with paid holidays Life Insurance Paid Community Volunteering Education reimbursement Fitness reimbursement Health insurance including dental and vision Flexible Spending Accounts & Health Savings Accounts Employee Assistance Program (EAP) Access to fitness center Move Up your career at IHMVCU with this great opportunity! Physical Requirements: Sitting: Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound. Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm. Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. Lifting Demands: Up to 10 lbs. Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Position Details: Industry Manufacturing Work Location East Milan IL 61264 Job Title Customer Service Representative Duration 3 Years (Strong possibility of extension) Job Description • This person will be working in a call center environment taking 40-50 calls per day from dealers. • Responsible for tracking and tracing orders, missing freight from a shipment, etc. • There will also be daily responsibilities that are rotated through the team, such as investigations and a shared email box. Qualifications • Some Excel reporting will be required, so the candidate is required to be proficient with Excel and MS Outlook (must be reflected on the resume). • High school diploma/equivalent with 2+ years of customer service experience is required, but call center experience would be extremely beneficial and is strongly preferred. • Must have the ability to handle a large volume of workload on a daily basis, work in a team environment and be self-directed. • Schedule will most likely be 8am-4:30pm, but this person MUST have the flexibility to work OT, including holidays and during shutdowns. Additional Information To know more about this position please contact; Monaliza Santiago ************