Customer support specialist jobs in Edmond, OK

Must Haves: Basic computer skills - Understanding of Microsoft Office Suite 2+ years of Customer Service experience and/or Sales experience Organized, reliable, & meet deadlines Strong written and verbal communication skills Plusses: Retail experience Microsoft Excel Logistics experience/supply chain experience Experience with FedEx, UPS, USPS, etc. Day to Day: This is a great opportunity to work for an international Logistics any Supply Chain company. As the Customer Service & Sales Associate, you will have the potential opportunity to grow within Operations as well. You will be opening and closing the store each day, helping customers with shipment rate quotes, logging data, and much more! You will be servicing customers in the store, with some over-the-phone support as well. You will also be able to reach out to other team members for any questions that need to be escalated.

Role: Reservations Agent/ Call Center Agent / Customer Service Representative (Reservation / Travel) Shift Timings: Between 8 AM to 8 PM EST Rotational shifts (9 hours including 1-hour lunch break) Working Mode: 5 days a week with 2 days off shifts will include weekends About company: IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries. Established in 1998, with a 100% focus on customer experience, IGT employs more than 25,000 customer experience and technology specialists providing services to 85 marquee customers globally. IGT's global footprint consists of 30 delivery centers Job Summary: We are seeking a motivated and customer-focused Call Center Agent/ Customer Service Representative/ Travel Agent to join our team. The ideal candidate will have a passion for travel and a knack for providing excellent customer service. As a Travel Flights Specialist, you will assist customers with flight bookings, answer inquiries, and resolve any issues related to their travel plans. Qualifications Min. 1 year of experience as an Call Center Representative or Customer Service required. Or 6 months of Hotel front desk, Receptionist or travel industry experience required. High school diploma or equivalent; Additional education preferred but not necessary Must be at least 18 years of age Must be able to pass background check Key Responsibilities Handle inbound and outbound customer calls related to travel bookings, itinerary changes, cancellations, and general inquiries. Provide exceptional customer service by actively listening, empathizing, and resolving issues efficiently. Maintain up-to-date knowledge of travel products, services, policies, and promotions. Accurately document customer interactions and follow up as needed. Collaborate with team members and leadership to meet performance goals and service standards. Training Pay Structure Training Period: $16.00/hr Post-Training: Increase to $17.00/hr After 90 Days of Employment: Increase to $17.50/hr It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to a role and a firm that will champion your growth in the financial services industry. You'll play a critical role in the operational success of this local Schwab branch, under the guidance of your Client Relationship Manager and Branch Manager, both of whom you will assist to help deliver an unparalleled client experience. Development and growth are at the core of this role. In the Branch Network at Schwab, you have both a clear growth path as well as endless opportunities to challenge yourself and deepen your expertise. Although licensing isn't required for the role, Schwab will support you to become licensed in the Series 7 and 63/66 if that is in line with your career goals. If you are looking for a step into the financial services industry that allows you to work with clients, expand your knowledge, and build a life-long career, this may be the opportunity for you. To read more about our client offerings visit: Charles Schwab - Investor Services What you have Required Qualifications: 1+ years of Client/Customer Service experience Preferred Qualifications: Previous experience in Financial Services/Wealth Management and/or closely related industry. While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses Ability to handle client needs with tact and diplomacy Outstanding written and oral communication skills Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously Ability to build and maintain good cross-enterprise working relationships Basic understanding of brokerage regulations and rules that govern client accounts May be asked to become a Notary What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

Job DescriptionDescription: We are seeking a friendly, customer-focused Showroom Consultant to join our team. This entry-level position is perfect for someone with a passion for helping customers, a keen eye for design, and excellent communication skills. As a Showroom Consultant, you will assist customers in selecting bathtubs, process orders, and provide outstanding service both in person and through phone and email correspondence. Key Responsibilities: Greet and assist customers upon arrival at the showroom. Help customers select bathtubs and bathroom fixtures based on their needs and preferences. Provide product knowledge and recommendations to enhance customer experience. Process orders accurately and efficiently. Answer incoming calls from our national phone queue and assist customers with inquiries, product information, and order support. Monitor and respond to customer inquiries from our national email queue, providing timely and helpful responses. Provide professional and consistent service whether interacting in person, over the phone, or online. Maintain a clean, organized, and welcoming showroom environment. Work collaboratively with the sales and operations teams to ensure seamless service. Handle any additional customer service or administrative duties as needed. Requirements: Qualifications & Skills: Customer-focused, friendly, and confident demeanor. Strong communication skills (both written and verbal). Ability to engage customers and guide them through product selections. Strong attention to detail and organizational skills. Basic computer proficiency and comfort using email and phone systems. Prior customer-facing experience preferred. Ability to manage multiple priorities and provide excellent service across different channels. Professional presence and positive attitude.

TVC Pro-Driver is a member of the Love's Family of Companies and is a commercial driver's license (CDL) protection subscription service with more than thirty-five years of experience assisting individual drivers and fleets in reducing or dismissing fines, preventing downtime for court and protecting compliance, safety and accountability (CSA) scores. Benefits: * Fuel Your Growth with Love's - company funded tuition assistance * Paid Time Off * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Welcome to TVC Pro Driver: The CSA Representative will be responsible for opening Data Q challenge cases and monitoring the progress of those cases. Representative will also be responsible for contacting courts for final dispositions to help aid in the challenges. The representative will also be responsible for creating Data Reviews for large and small fleets to help maintain their safety score. Job Functions: Provide the best possible customer service for members, attorneys, and associates by processing documents correctly Obtain specific information from legal documentation and input it into the computer system Properly complete various forms of paperwork Precisely note member files in the computer system Perform DataQ challenges Create closing letters Create Data Reviews Clearly communicate with Fleet Safety Directors and other personnel Communicate with courts, officers, and investigators as necessary Maintain proper records of attendance by correctly using the Paycom system All other duties as assigned and required Experience and Qualifications: High School Diploma (or GED) required 2 years office environment preferred Must be able to type at least 35 WPM Must be able to operate a computer, use the internet and be familiar with 10-key Familiarity with Microsoft Office Excellent verbal and written (both typed and handwritten) communication Highly self-motivated and results oriented Ability to perform in a high-energy, dynamic and team-oriented environment Required to sit for extended periods of time at a desk Location: In office: 14313 N. May Avenue, Oklahoma City, Ok, 73134 Work Schedule: Monday- Friday 8-5. Schedule is flexible. Remote with one in-office day each month Our Culture: Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture. Love's is an Equal Opportunity Employer. Veterans encouraged to apply. Job Category: Corporate

Job DescriptionBenefits/Perks Flexible Schedules Competitive Compensation Careers Growth Opportunities For more than 40 years, Spring-Green has been beautifying Americas neighborhood lawns and landscapes, and we are proud to stand behind our work. We encourage personal and professional growth, which supports our standards of quality, service, professionalism, and value. Join our culture with core values of Customer Focus, Pursuing Common Goals, Family, Integrity, Innovation, and Perseverance. Job Summary Under the direction of the Office Manager, performs inbound call center functions; answering service questions, communicating with branch personnel to assist in resolving service issues, selling lawn care services over the telephone, and qualifying leads. Other duties include; performing collection calls, completing property measurements, following up on sales leads. Responsibilities Answer inbound sales calls, thoroughly explaining available and recommended services in response to marketing efforts, customer inquiries, and property evaluations. Explain lawn care services, quote prices, and use selling techniques to encourage customers to buy. Develop the knowledge and ability to communicate the selling points of all Spring-Green services and how each service could benefit the customer Perform data entry maintenance activities associated with maintaining customer demographic information, processing of credit card payment information, documenting customer conversations, and cancelation detail. Qualifications A high school diploma or general education degree (GED) required Some college coursework in Business, Sales, Marketing, Communications or related subject matter preferred Minimum two to three years of sales and customer service/call center experience; or equivalent combination of education and experience Minimum typing skills 45 WPM.

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. - Perform routine data entry and validation tasks. - Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties. - Interact with multiple departments to expedite processing and/or issue resolution. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a plus. - General understanding of applicable Federal, State, and Local Mortgage Regulations a plus. Skills and Job-Specific Competencies: - Capable communicator (written and oral). - Strong negotiation skills with the ability to effectively resolve problems. - Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.). Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141855 ### Place of Work On-site ### Requisition ID 141855 ### Application Email ****************************

Looking for a rewarding career in customer service? We just increased our hourly minimum rate! We're also offering a $1,000 sign-on bonus with a 1-year retention agreement. We'll provide you with the training needed to be successful! Schedule: 12:00pm - 9:00pm Mon, Tues, Wed, Thur 8:00am - 5pm Saturdays SUMMARY The Customer Resolution Specialist (CRS) provides exceptional service in the Bank's Contact Center by interacting with clients over the telephone and through online chat methods. Develops and maintains strong client relationships by recognizing client needs through effective listening skills, asking need-defining questions, using critical thinking skills, and recommending appropriate products or services. The successful CRS demonstrates a strong desire to build client respect and trust through credibility, friendliness, sincerity, empathy, and patience. Excellent communication skills over the telephone and live chats and the ability to handle a large volume of contacts are essential. The CRS role is challenging, and the environment is fast paced, yet rewarding. Our colleagues take the time to truly listen to our clients and take ownership so they can effectively resolve all inquiries and concerns. PRIMARY DUTIES/RESPONSIBILITIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. * Provides prompt, courteous, and accurate service to clients, via the telephone, mobile app and live chat. Responds to client inquiries, requests, and concerns. Identifies, researches, and resolves issues using systems and resources available, taking ownership of each client interaction. * Maintains a friendly and outgoing personality to deal calmly with client problems and questions. Effectively de-escalates client issues using empathy and conflict resolutions skills. * Processes requests from both internal and external clients. * Quickly learns about Bank products, services, systems, policies and procedures through ongoing training, self-study and career development. Makes efficient use of time despite frequent interruptions and utilizes downtime to learn more about Bank. * Utilizes effective listening and discernment skills, asks need-defining questions, recognizes client needs and matches them with appropriate products through sales or referrals and applies appropriate taglines when offering bank products and services. * Utilizes effective time management and prioritization skills in order to handle a high volume of multiple communication methods in a fast-paced environment. * Works well in a group setting and maintains a courteous and professional demeanor. * Demonstrates effective teambuilding skills and contributes ideas and suggestions that benefit the team and clients. * Provides technical support for online banking and other bank-wide products. * Assists clients with loan and new account applications, including scheduling closings at a branch location. * Input disputes for clients via the telephone and internet. * Makes outbound calls to clients concerning suspected fraudulent transactions. * Maintains the highly confidential nature of client information and records. * Consistently supports the Bank and its Mission, Vision and Core Values. * Serves as support for the Virtual Bank, Banno and Chat services, Treasury service clients, and other duties as needed to meet department needs. * Performs other relevant duties as assigned by the Customer Service Managers or Director. * Arrives at work and is available to take calls at the start of scheduled shift. The contact center can only achieve our goals and properly serve clients if every colleague adheres to his or her schedule. Therefore, regular and reliable attendance and punctuality is essential.

The Leadership Team at Cooper Auto Group seeks driven and diverse candidates who thrive in a culture of empowerment and continuous improvement. Cooper Auto Group is a family owned business (since 1946), and as a family, we are committed to caring for each other. We're a customer and employee focused company that strives for excellence through our uncompromising integrity, ethics, loyalty, and commitment. If you're ready to be a part of an exciting team that's committed to your success, then we encourage you to continue with this job application. You'll find our recruiting process exceptionally streamlined, and you can expect an efficient hiring process from offer to start date. We look forward to hearing from you! Job Description 2024 USA Today Top Workplace! The BMW Genius is a post-sale customer engagement specialist and technical product expert. The purpose is to provide value added service by informing and providing ongoing technical support in order to delight our customers throughout their ownership experience. Responsibilities include but not limited to: Enhance sales process by providing extraordinary ownership experience during and after delivery helping clients better understand the operation and benefits of BMW technology. Demonstrate features of the vehicle and customize settings to customer preferences and needs. Acquire and maintain complete product knowledge on all models while understanding competitor features. Follow up with clients as necessary focusing on customer retention and schedule follow up appointments as needed. Test drive vehicles for better product understanding and/or to demonstrate vehicle features relevant to client wants and needs. Stay current on BMW certification and training by participating in educational and development programs on and off site. Establish ongoing consultative relationship with clients by being available during business hours to answer questions. May require driving to client location during business hours. Qualifications Focused on customer experience and retention. Excellent verbal and written communication skills. Proficient with email and texting. Affinity for technology. Comfortable in interacting with clients via phone and in-person. High school diploma or equivalent required. Previous experience as a BMW Genius, Product Specialist, Delivery Coordinator preferred. Hospitality, technical customer support and/or consumer electronics experience is a plus. Knowledge of appropriate CRM software. Valid driver license required. Must maintain insurability status by Company's insurance provider. Additional Information Benefits for full time employees include but are not limited to: Medical, Dental, Vision, Life and AD&D, Disability, EAP, 401(k), PTO, Paid Vacation, Paid Holidays, Employee Discounts Cooper Auto Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Beyond Acquisitions is a leading marketing and sales company within the Oklahoma City Metro Area! Each member of our company's ultimate goal is to manage the account that they are working alongside. Therefore, we provide our clientele with the very best personnel. Each of our team members are highly motivated to deliver a personal representation explicitly catered to meet the needs of that account. We aim to provide our prestigious clientele the very best in marketing, sales and promotions. At Beyond Acquisitions, we bridge the gap between traditional marketing and training methods for clients with a modern corporate landscape. Due to our success over the past few years with our Telecommunications clients, we have officially surpassed sales and expansion expectations. In addition, with our innovative strategies of bringing our client's brand stories to life, we have seen a significant increase in revenue and customer satisfaction. Job Description We are looking for driven, career-oriented individuals to fill the role of our Entry-Level Customer Relations Specialist. The Entry-Level Customer Relations Specialist is a critical component of our Sales Team here at Beyond and will receive individualized training from the ground up. This individual will report directly to the Sales Manager regarding new customer sales, lead generation, and sales goals. We are looking for someone who can step in at the initial Entry-Level position, master the basics, and then receive continued development to grow towards more leadership roles in the future with us. Entry-Level Customer Relations Specialist Responsibilities: Learn and master all client product knowledge and be able to answer consumer questions effectively. Present product and service packages to consumers representing our client's brand in a professional and curious manner Qualify consumers for sales promotions and close every sale with confidence Manage provided sales territory efficiently by maximizing each warm lead provided and following up with potential new clients regularly Work with experienced Sales Team leaders to pick up on best sales practices and implement them into daily operations. Work daily with other Sales Assistants to establish sales goals and identify areas to increase customer satisfaction. Qualifications Requirements of the Entry-Level Customer Relations Specialist: Impeccable communication and public speaking abilities Must possess a competitive nature and drive to excel Ability to work in a team-based environment and individually with little or no supervision Ability to overturn objections and utilize negotiation tactics Proven ability to persuade consumers and close sales 6 months-3 years of experience in a customer-facing, sales, or customer service environment Additional Information Growth Opportunity & Benefits We Offer Every Sales Assistant: Individualized training for those with little or no experience Competitive compensation, bonuses, and incentives Virtual networking events Yearly company-paid retreats We're not looking for someone to stay stagnant in the Entry-Level role. Instead, we are looking to provide that continuous training opportunity, so our Customer Relations Specialist can grow at their own pace, without any restrictions.

TempToFT Client Specialist Reports To: Team Manager Purpose: To provide client service support to the Account Management teams. Collect medical documentation and information in order to setup new clients. Contact clients to set up medical supply orders Handle incoming phone calls from clients regarding orders & customer service issues Request Medicare documentation on Medicare clients Contacts medical facilities to obtain cultures and UAs on potential clients Make entries as appropriate in Medtrack an internal Microsoft Access database Place orders in Medtrack Change orders in Medtrack Support Team Leader on miscellaneous projects Scanning and faxing all types of documentation to medical facilities Verifying insurance for existing customer insurance changes Performs follow up phone calls to clients after initial shipment Verifies that client files are complete and all necessary documentation is in place All other duties as assigned. Qualifications and Requirements: Must have a high school diploma, college degree preferred, not required. Six months to one year related experience and/or training; or equivalent combination of education and experience. Typing: 35-40 wpm with 40 (adjusted) highly recommended Possess medical administrative skills Good communication skills with professionals in clinics and hospitals Sales experience preferred Ability to reason, problem solve, and think outside the box Multi-task a variety of issues Good organization skills and can prioritize tasks Proficient in Microsoft Office programs Good attention to detail Reliable/dependable Flexible and adaptable to changes in environment and industry Team Player; work well with others Physical Demands: Regularly required to sit, stand, walk, and occasionally bend and move about the facility. Infrequent light physical effort required. Occasional lifting up to 10 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Company Cox Communications, Inc. Job Family Group Sales Job Profile Inside Relationship Rep - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % Yes, 5% of the time Work Shift Day Compensation Hourly pay rate is $17.02 - $25.48/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $28,340.00. Job Description Client Solutions Retention Representative (Cox Business) Great relationships don't just happen - they're built with trust, authenticity and a spark of curiosity. If you've got the talent to turn connections into meaningful partnerships, we want to hear from you. At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies. We're on the hunt for an Client Solutions Retention Representative who loves connecting with people and making an impact. This is your chance to build relationships, create lasting solutions and help businesses succeed - all while driving revenue and advancing your own career. Ready to work with a team that's as invested in your success as you are? Let's talk! What's in It for You? Here's a sneak peek of the benefits you could experience as a Cox employee: * A competitive salary and top-notch bonus/incentive plans. * A pro-sales culture that honors what salespeople (like you!) contribute to our success. * Exceptional work-life balance, flexible time-off policies and accommodating work schedules. * A true team environment, with 3 days of real-life collaboration in the office. * Comprehensive healthcare benefits, with multiple options for individuals and families. * Generous 401(k) retirement plans with company match. * Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. * Professional development and continuing education opportunities. * Access to financial wellness/planning resources. Check out all our benefits. What You'll Do You'll be the hero who keeps our small-to-medium business customers happy, loyal and thriving. Your mission? Reduce controllable churn by solving problems, offering tailored incentives and uncovering upsell opportunities that truly meet customers' needs while also assisting with billing related inquiries Here's a look at what you'll be doing: * Answering customer disconnect calls and resolving issues, saving the day with creative solutions and attractive offers. * Answering customer billing calls creating a best in class experience while assisting with billing related needs. * Driving additional revenue with a focus on customer needs and exploring upsell opportunities. * Making outbound calls to inform customers about referral programs, new products, enhanced packages or simply to renew, save or upgrade their services. * Reaching out to customers nearing contract expiration (3-6 months out) to secure renewals and identify opportunities to upsell. * Negotiating pricing, products, promotions and terms with clients while performing calculations for fees, time periods, pro-rations and competitive comparisons. * Troubleshooting and resolving service, pricing or technical issues, ensuring customers feel heard and supported. * Working with sales support to find the best solutions and resolve installation or service challenges. * Educating customers on how to maximize their Cox Business products and services, including features, billing and charges. * Managing sales orders with the sales support team and provide valuable customer insights to the marketing team to help shape future strategies. Who You Are You're an empathetic listener with a knack for solving problems. Here's what sets you apart: Minimum: * 5+ years of relevant experience, or a high school diploma/GED with 3 years of experience, or an associate/bachelor's degree in a related field. * Proficiency with computers and common business software. Preferred: * An associate degree or technical certification in a related discipline. * B2B sales experience with a proven track record of meeting quotas. * Background in revenue generation or customer retention roles. * Experience in the communications industry or with a major communications equipment vendor. Your next big opportunity starts here. Apply to Cox today! Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Credit Balance & Refund Specialist We're partnering with a leading healthcare organization in Edmond, OK, to bring on a Credit Balance & Refund Specialist who takes pride in accuracy, compliance, and communication. You'll play a vital role in resolving credit balances and ensuring patients and payers are billed correctly, all while being part of a supportive, collaborative team that values attention to detail and teamwork. Reports to: Billing Services Manager Location: Edmond, Oklahoma (onsite) Schedule: Monday-Thursday, 8:00 a.m.5:00 p.m. Friday, 8:00 a.m.1:00 p.m. What You'll Do Review and resolve credit balances, insurance and patient overpayments, and refund requests. Research accounts for benefits coordination, claim processing, and payer rules. Communicate with patients, payers, and internal teams to resolve discrepancies. Initiate and process refunds according to policies, contracts, and regulations. Partner with the Payment Posting team to correct or reapply payments. Validate account adjustments and maintain up-to-date insurance and demographic details. Respond to payer recoupment notices and ensure compliance with payer and federal guidelines. Requirements High School Diploma or GED required 612 months of experience in medical billing, refunds, or credit balance resolution preferred Strong understanding of billing processes, third-party payer practices, and basic coding Excellent communication and computer skills with high attention to detail Work Environment This role is based in a fast-paced, team-oriented clinic setting. It requires focus, accuracy, and consistent communication with both internal and external partners to ensure timely account resolution. Why Join Our Partner? This organization is dedicated to delivering exceptional patient care while maintaining the highest standards in billing and administrative operations. They foster a supportive environment where your contributions truly make a difference. If you're a billing professional who enjoys bringing clarity, consistency, and compassion to your work, this is the place for you. About ImpactKare: ImpactKare is a boutique staffing partner specializing in mental health, allied health, and clinical placements. Founded by a nurse turned recruiter, we know firsthand what it's like to work on the front lines of healthcare. That's why we make hiring (and job hunting) more personal. We believe in transparency, long-term partnerships, and always doing the right thing even when no one's watching. Recruitment should feel like someone actually cares, because we do. Follow us on LinkedIn at: ******************************************* ' OR - Visit impactkare.com to stay in the loop on new opportunities, trends, and insights in the health and wellness space. Required Skills: Balance Credit

Professional Services Veterinarian As a Professional Services Veterinarian you will consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing; and promote customer satisfaction and loyalty. Represent IDEXX to customers and academia. Partner with Sales Force and collaborate with internal teams, providing technical support to sales and marketing, technical training, market trials and other applicable technical activities. This position can be based in Tulsa or Oklahoma City, OK In this role you will: Consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing. Represent IDEXX to customers and academia which may include hosting seminars and continuing education sessions on company products to key influencers at Veterinary Hospitals, University and Veterinary Schools, etc. Partner with the Sales organization and other IDEXX areas as needed to collaborate, providing medical support to sales and marketing, technical medical training, market trials, and other applicable activities. Proactively support the company's products through assisting with, creating and reviewing technical materials and presenting technical medical subjects to a variety of audiences. May assist and write technical medical documents and/or provide input and approval oversight on marketing and field selling materials. Provide support to IDEXX Training Department, creating written materials, presentations, and conducting training sessions as appropriate. Assure compliance with all lDEXX SOP's and procedures relative to product questions/concerns, client records and administrative responsibilities. Handle customer (veterinary and end-user) questions providing technical medical advice and following through on product complaints. Adhere to and model the IDEXX Purpose & Guiding Principles. Perform other duties as assigned. What you will need to succeed: DVM degree or equivalent. Advanced degree or board certification preferred. Typically, 5-8 years of experience in the Veterinary Industry and/or in Veterinary Practice Licensed to practice in at least one state a plus. Solid knowledge of current topics and issues in clinical veterinary medicine. Strong business acumen, including specific knowledge of products and services sold. Seasoned business and medical professional. Excellent communication and interpersonal skills with the ability to influence others effectively and appropriately. Strong facilitator, able to resolve conflict through mutual understanding and respect. Excellent customer service and business relationship-building skills required. Professional maturity, adaptability and responsiveness to employee, customer and peer needs or concerns. Strong problem-solving and decision-making skills with the willingness and ability to work collaboratively with others in a matrix environment. High integrity and honesty to keep commitments to Employees, Customers, and the Company. Goal oriented, with drive, initiative and passion for business and team excellence. Ability to organize and prioritize. Have a service-oriented attitude. Computer proficiency in Microsoft PowerPoint, Excel, and Word Able to accommodate extensive travel up to 75% (four days in the field, one day work from home) Company vehicle provided Hold a valid driver's license Extended hours may be required. This position can be based in Tulsa or Oklahoma City, OK What you can expect from us: Annual Salary $140,000-160,000 based on experience Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. No unsolicited Employment Agency resumes are accepted. #LI-CFO #LI-REMOTE

START YOUR CAREER WHILE SAVING LIVES Pay: $14.00-$17.00 an hour based on education and/or experience and $500 bonus after 6 months and $1,000 bonus after 1 year! Benefits: Health, dental, vision, life insurance, long term disability, 401(k), paid-time off, $5,000 annual tuition reimbursement, holiday pay, etc. Days: Monday through Friday Hours: 9:00 a.m. to 6:00 p.m. Position: The Custodial Services Specialist is responsible for the performance of Environmental services required in the care of Our Blood Institute facilities. Qualifications: Several years of hands-on housekeeping experience, preferably in a medical setting Excellent customer service skills Must be dependable, responsible, honest, fair and be able to perform under stress Good communication skills; both oral and written Primary Responsibilities: Maintain the cleanliness of assigned OBI facilities Perform Environmental Services, to including but not limited to, cleaning restrooms, Cleaning common areas, dusting offices, and cleaning break rooms Perform tasks associated with the work order requests as assigned by the supervisor Emptying waste containers (including bio-hazardous waste) Operate Housekeeping Equipment (Buffers, Hard Floor & Carpet Machines) Shampoo carpets and maintain all other floors Perform all other duties as assigned Click the link below to learn fun facts about working for Our Blood Institute! *********************************************************

Full-time Description Answer inbound crisis and social service referral contacts via phone, text, chat and email in a 24/7 call center setting. Provide individuals with crisis de-escalation, problem solving, brief assessment and appropriate social service referrals. All client and resource information will be recorded accurately in the appropriate contact center database. JOB RESPONSIBILITIES: Answer phone calls with an appropriate tone of voice, providing a caring and supportive voice. Answer chats, and texts using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections. Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds. Identify and reflect the feelings of all contacts. Identify line of business and log accordingly. Assess contact's needs or situation using pertinent questions and follow protocol. Provide appropriate screenings for specialized programs or appointment setting. Advocate for clients when appropriate. Complete assessments for clients in high-risk situations. Access 2-1-1 database for resources and appropriately refer contacts. Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment. Maintain accurate data collection on all contacts in the appropriate database. Maintain acceptable level of contact handling and customer service performance as described by 2-1-1 training standards including handling multiple chats, texts and emails simultaneously. Complete all training for new programs and services related to 2-1-1 and providing feedback as needed. Actively participate with the team as needed. Ability to work alternative schedules. Perform other duties as assigned including, but not limited to, working alternative shifts and/or schedules. Ability to handle and manage stress due to scope and type of calls/texts that may be received. Requirements High school diploma/GED required Bachelor's degree in social work, sociology or related field preferred. One-year experience in contact center, crisis hotline or information and referral service preferred. Equivalent combination of education and experience will be considered Bilingual in English and Spanish preferred. REQUIRED SKILLS AND ABILITIES: Ability to effectively assess client needs and show sensitivity to issues presented by contacts. Excellent communication skills Excellent computer literacy Self-starter Effective time management Ability to work in a high paced contact center. Ability to work in multiple client management databases. Proficiency in Microsoft Office products such as Outlook, required. Access or other relational database experience, helpful. Demonstrated knowledge of health and human services desired. AIRS or AAS certification preferred. Must achieve AIRS or CRS certification within 3 years of becoming eligible. Physically able to lift 20 pounds, bend/stoop Sit for long periods of time and talk on the telephone Salary Description $13.00 to $14.00 per hour depending on experience

ABOUT US: Oklahoma's Credit Union has been happy to help Oklahomans for over 60 years. From the beginning, OKCU has sought to keep people economically independent by helping them learn to save and borrow responsibly. We have over half of a billion dollars in assets and employ over 135 people. OKCU offers branch access at over 91 locations across Oklahoma and over 5,000 locations nationwide. We serve over 46,000 people who enjoy benefits such as low or no fees on services, higher rates on deposits, and low rates on home or auto loans. At OKCU, we are happy to guide you through a comprehensive training program to find a career path that works for you. Experience a robust benefits package and have a little fun along the way. ABOUT YOU: You really care about helping people in your community. You are always thinking of ways to make your job or life easier. You are the kind of person who likes to be held accountable, you don't want to leave anyone hanging! You love helping people do more with their money. You enjoy a happy place to work. Join a community that puts people first, not profits. Want to learn more about who we are and what we're about? Take a look at what's important to us and hopefully it's important to you, too. VISIT: * okcu.org * facebook.com/OklahomasCU * instagram.com/oklahomascreditunion * linkedin.com/company/oklahomascu * twitter.com/OklahomasCU * youtube.com/user/MyOECU This position is located in our phone center at our Capitol Branch, 3001 N Lincoln Blvd, OKC 73105. ESSENTIAL FUNCTIONS: * Provide outstanding member service and contribute to overall team effort. * Fully understand and actively assist members in using credit union products and services. * Contact delinquent accounts to request payment, record promises on accounts and schedule follow-up contact. * Notify co-signers of delinquent accounts according to due dates. * Initiate appropriate follow-up action on mail retuned as undeliverable. * Prepare correspondence on delinquent accounts that require special handling. * Skip-trace accounts according to established practices. * Research disputed delinquent account balances; correct any errors, including misapplied payments, reversed late charges, direct deposit errors, and overpayments from insurance errors. * Refer additional products and services as appropriate. * Ensure confidentiality regarding member transactions and information. * Ensure compliance with all credit union policies and procedures. EDUCATION AND EXPERIENCE: * High school diploma or equivalent. * Customer service experience. * Six months of related experience and/or training; or equivalent combination of education and experience. * Multi-lingual capabilities to include Spanish preferred. BENEFITS FOR FULL-TIME EMPLOYEES: * Employee medical coverage 90% paid by OKCU * Employee dental, vision and life insurance paid by OKCU * Tuition reimbursement program BENEFITS FOR ALL ELIGIBLE EMPLOYEES: * 401(k) contribution match of up to 3%, plus additional profit-sharing match of 3% * Volunteer opportunities to serve the community * Gym membership reimbursement * Comprehensive training opportunities * And much more Oklahoma's Credit Union is an EEO/AAP employer.

This is a great opportunity to work for an international Logistics any Supply Chain company. As the Customer Service & Sales Associate, you will have the potential opportunity to grow within Operations as well. You will be opening and closing the store each day, helping customers with shipment rate quotes, logging data, and much more! You will be servicing customers in the store, with some over-the-phone support as well. You will also be able to reach out to other team members for any questions that need to be escalated. Pay anywhere from $19-20/hr depending on experience. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Basic computer skills - Understanding of Microsoft Office Suite - 3-5+ years of Customer Service experience and/or Sales experience - Organized, reliable, & meet deadlines - Strong written and verbal communication skills - Retail experience - Bilingual (English/Spanish) - Microsoft Excel - Logistics experience/supply chain experience - Experience with FedEx, UPS, USPS, etc.

Beyond Acquisitions is a leading marketing and sales company within the Oklahoma City Metro Area! Each member of our company's ultimate goal is to manage the account that they are working alongside. Therefore, we provide our clientele with the very best personnel. Each of our team members are highly motivated to deliver a personal representation explicitly catered to meet the needs of that account. We aim to provide our prestigious clientele the very best in marketing, sales and promotions. At Beyond Acquisitions, we bridge the gap between traditional marketing and training methods for clients with a modern corporate landscape. Due to our success over the past few years with our Telecommunications clients, we have officially surpassed sales and expansion expectations. In addition, with our innovative strategies of bringing our client's brand stories to life, we have seen a significant increase in revenue and customer satisfaction. Job Description We are looking for driven, career-oriented individuals to fill the role of our Entry-Level Customer Relations Specialist. The Entry-Level Customer Relations Specialist is a critical component of our Sales Team here at Beyond and will receive individualized training from the ground up. This individual will report directly to the Sales Manager regarding new customer sales, lead generation, and sales goals. We are looking for someone who can step in at the initial Entry-Level position, master the basics, and then receive continued development to grow towards more leadership roles in the future with us. Entry-Level Customer Relations Specialist Responsibilities: Learn and master all client product knowledge and be able to answer consumer questions effectively. Present product and service packages to consumers representing our client's brand in a professional and curious manner Qualify consumers for sales promotions and close every sale with confidence Manage provided sales territory efficiently by maximizing each warm lead provided and following up with potential new clients regularly Work with experienced Sales Team leaders to pick up on best sales practices and implement them into daily operations. Work daily with other Sales Assistants to establish sales goals and identify areas to increase customer satisfaction. Qualifications Requirements of the Entry-Level Customer Relations Specialist: Impeccable communication and public speaking abilities Must possess a competitive nature and drive to excel Ability to work in a team-based environment and individually with little or no supervision Ability to overturn objections and utilize negotiation tactics Proven ability to persuade consumers and close sales 6 months-3 years of experience in a customer-facing, sales, or customer service environment Additional Information Growth Opportunity & Benefits We Offer Every Sales Assistant: Individualized training for those with little or no experience Competitive compensation, bonuses, and incentives Virtual networking events Yearly company-paid retreats We're not looking for someone to stay stagnant in the Entry-Level role. Instead, we are looking to provide that continuous training opportunity, so our Customer Relations Specialist can grow at their own pace, without any restrictions.