Customer support specialist jobs in Elkhart, IN - 490 jobs
All
Customer Support Specialist
Customer Service Advisor
Customer Engagement Specialist
Service Representative
Customer Service Specialist
Customer Support Agent
Customer Care Coordinator
Customer Service Representative
Customer Associate
Customer Service Associate
Client Specialist
Call Center Operator
Order Entry Specialist
Customer Support Representative
Client Relations Specialist
Parts Customer Service Specialist
Spark Talent Acquisition, Inc. 3.8
Customer support specialist job in Elkhart, IN
Parts Customer Service Specialist
Direct Hire
Pay: $60,000 - $65,000
Shift: Monday-Thursday: 8:00 AM - 5:00 PM | Friday: 8:00 AM - 2:30 PM | Weekends: Not required
Industry: Manufacturing / Automotive / Transportation
Environment: Office-based with cross-functional interaction (Manufacturing & Supply Chain)
Position Summary:
Seeking a Parts Customer Service / Order Processing Specialist to join a global manufacturing organization inElkhart, Indiana. This full-time, on-site role is responsible for managing parts-related customer inquiries, processing orders accurately, and supporting timely fulfillment, billing, and delivery. This position serves as a key point of contact between customers and internal teams to ensure order accuracy and a positive customer experience.
Position Responsibilities:
Order Processing & Fulfillment
Review, process, and enter incoming parts orders accurately and on time using appropriate systems
Verify parts availability based on inventory and lead times
Send order confirmations to customers within 24 hours of order placement
Monitor open orders and proactively address delivery risks or delays
Escalate challenges that may impact customer delivery commitments
Billing & Financial Support
Bill orders using purchase orders, credit cards, and approved payment methods
Support collections efforts related to overdue or past-due invoices as needed
Maintain pricing accuracy and communicate pricing updates to customers to support profitability
Customer Service & Communication
Serve as a parts consultant for customers and distributors, supporting parts inquiries, pricing, and availability
Respond to customer inquiries, concerns, and requests with a same-day response standard
Resolve customer complaints professionally and efficiently
Participate in phone rotation and call tree responsibilities
Maintain strong, positive working relationships with customers and internal teams
Cross-Functional Collaboration
Support Sales with quotes, part numbers, and order-related inquiries
Partner with Procurement to maintain accurate lead times and stocking requirements
Work with Quality and Returns teams to resolve damaged or incorrect shipments
Support quality response activities and continuous improvement initiatives
Data Accuracy, Compliance & Safety
Price list management
Maintain accurate and timely data entry across all required systems
Follow established standards, work instructions, and security protocols
Ensure compliance with company conduct rules, safety procedures, and PPE requirements
Maintain a clean, safe, and organized work environment
Training & Support
Assist with cross-training and coverage within the customer service team
Support additional projects or tasks as assigned
You inspire us with that:
Strong customer service mindset with a focus on customer satisfaction
Excellent written and verbal communication skills, including professional phone etiquette
High attention to detail and ability to manage multiple orders simultaneously
Proactive problem-solving skills and ability to prioritize effectively
Ability to collaborate across departments in a fast-paced environment
Proficiency with order processing systems and standard office software
Understanding of billing processes, purchase orders, and credit card transactions
Ability to maintain confidentiality and comply with security standards
Position Requirements:
High school diploma or equivalent required; additional training or certifications a plus
Parts background required; experience in automotive, manufacturing, or a related field preferred
ERP experience preferred (SAP a plus, not required)
Strong Excel and Google Sheets experience (used frequently)
Comfortable working in Google-based tools (Sheets, Meet)
Strong customer service background
About Spark Talent Acquisition:
Spark Talent Acquisition is a Michigan-headquartered recruiting and staffing company that connects great talent with great employers. We understand that building the right team is vital to success. Listening to our clients and creating customized workforce strategies is at the core of what we do. We pride ourselves in team development as it matches our purpose as an organization to help people grow.
$60k-65k yearly 1d ago
Looking for a job?
Let Zippia find it for you.
Route Service Representative
Wildman 4.2
Customer support specialist job in South Bend, IN
Wildman is a family operated commercial laundry, headquartered in Warsaw with locations throughout the Midwest. We've been in the business over 70 years and pride ourselves on providing excellent service and custom solutions to area businesses to help them succeed, through items and services such as uniform and mat rental, first aid, apparel and promotional items, and many more.
Our passion is to wildly change lives by empowering people to realize their full potential and purpose - unlock yours today!
This position is a four-day Monday through Thursday average work week.
Essential Functions:
Execute delivery of new/clean products and pick up of used products on a daily basis in company truck
Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customers
Complete end of the day administrative tasks including unloading the truck and preparing for next day's route
Actively drive customer retention and increase route revenue by expanding customer relationships
Experience/Knowledge:
High school diploma or General Education Degree (GED) required
2-3 years driving/delivery, customer service, or sales experience preferred
Necessary Skills and Abilities:
This is a physical job. All ASRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk
Must be able to drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck
Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment
Must be able to use a computer, phone, calculator, printer, and copier
Work Requirements:
Requires a For-Hire Endorsement.
Must pass a DOT physical and a drug/alcohol screening prior to employment.
Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season.
Travel to outlying Wildman facilities as needed.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$28k-33k yearly est. 5d ago
Customer Service Enrollment Specialist - In Office
The Whittingham Agencies
Customer support specialist job in Vandalia, MI
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 7d ago
Representative, Customer Service - Skilled
Dexian
Customer support specialist job in Portage, MI
Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience.
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ********************
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
$27k-35k yearly est. 5d ago
Customer Service Associate
Raising Cane's 4.5
Customer support specialist job in Portage, MI
Starting hiring pay at: 15
As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.
Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
Qualities of awesome Canes Customer Service Associate:
Team player
Excellent communicator
Happy, Courteous and Enthusiastic
Hard working and attentive
Responsible and dependable
Authentic and genuine
Takes pride in doing a good job
Benefits available for hourly Crew:
Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
OnePass Gym Membership Program
401(k) With Safe Harbor Employer Match (age 21 & older)
Access to financial advisors for budget and retirement planning
Crewmember Assistance Program
Education assistance
Pet Insurance
Perks & Rewards for hourly Crew:
Paid Time Off
Closed for all major holidays
Early closure for company events
Casual Work Attire
Flexible Scheduling
Perkspot Employee Discount Program
Must satisfy hours requirement per year
Locations may vary
ESSENTIAL FUNCTIONS OF THE POSITION:
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lift and carry, push or pull heavy objects up to 50 pounds
Kneel, bend, twist or stoop
Ascend or descend stairs
Reach and grasp objects (including above head and below waistline)
Excellent verbal and written communication
Ability to show up to scheduled shifts on time
Cleaning tables, floors and other areas of the Restaurant
Taking orders from Customers and processing payments efficiently
Follow proper safety procedures when handling and/or preparing food
Ability to multitask
ADDITIONAL REQUIREMENTS:
Must be 16 years of age or older
Provide all Customers with quick and friendly service
Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
Work under pressure and at a fast pace
Align with Raising Cane's culture by balancing Working Hard and Having Fun
Take initiative
Comply with Company policies
Raising Cane's appreciates & values individuality. EOE
$15 hourly 20m ago
Order Entry Specialist
Creative Financial Staffing 4.6
Customer support specialist job in Elkhart, IN
Customer Service Data Entry / Order Entry Specialist
Pay Rate: $38,000-$41,000 Schedule: Monday-Friday | 7:00 AM - 4:00 PM
About the Opportunity
A growing manufacturing organization inElkhart is seeking a detail-oriented Order Entry Specialist to support its operations team. This is a temp-to-perm opportunity with long-term growth potential into a full Customer Service Representative (CSR) role.
This position is ideal for someone who thrives in a high-volume, accuracy-driven environment and enjoys behind-the-scenes operational support. You will not be answering phones or interacting directly with customers - your primary focus will be entering and reviewing sales orders with precision.
Key Responsibilities
Enter high volumes of sales orders into the company's ERP system
Review incoming orders from Customer Service Representatives for accuracy and completeness
Identify and flag discrepancies or issues that “don't look right” and ask questions as needed
Maintain and update Excel-based backorder reports and spreadsheet templates
Support order flow to ensure sales orders are processed within 24 hours
Collaborate with the on-site customer service team to manage workflow
Ask for additional work when tasks are completed and remain proactive insupporting the team
Systems & Tools
ERP system (Oracle Fusion or similar)
Microsoft Excel (basic data entry and reporting; no advanced formulas required)
Email (high-volume order intake)
Qualifications
Prior experience in data entry, order entry, or clerical/administrative support
Strong attention to detail and accuracy
Comfortable with repetitive, high-volume work
Basic Excel skills (data entry, spreadsheets)
Ability to ask questions and avoid assumptions
Reliable attendance and punctuality
Ability to work 100% on-site inElkhart
High school diploma or equivalent
Preferred
Manufacturing, modular housing, or RV industry experience
Customer service or order processing background
Experience working in an ERP system
Longevity in prior roles (2+ years preferred)
#INJAN2026
Click here to apply online
$38k-41k yearly 1d ago
Customer Service / Factory Service Advisor
Winnebago Industries Inc. 4.4
Customer support specialist job in Bristol, IN
The Factory Service Advisor role is the primary point of contact for our customers, guiding them through the service process from initial contact to final delivery. This involves understanding their needs, scheduling repairs, ordering parts, communicating updates, and ensuring customer satisfaction. You will play a crucial role in delivering a seamless and positive service experience that aligns with the Barletta brand's reputation for excellence.
Barletta's culture is what sets us apart and creates a great employee experience. In addition to a Barletta Safe culture where all employees work collaboratively to create a “zero harm” work environment, we actively promote and encourage behaviors that align to our Values: 1) Treat everyone like family, 2) Always do the right thing, and 3) Relentlessly pursue excellence and our Leadership Expectations: 1) Connect with Purpose, 2) Execute with Excellence and 3) Build the future.
JOB RESPONSIBILITIES:
Customer Communication: Serve as the main point of contact for customers, providing exceptional customer service via phone, email, and in person. Actively listen to customer concerns, diagnose problems, and clearly explain repair options and associated costs. Provide regular updates on repair progress and manage customer expectations throughout the service process. Handle customer inquiries and resolve any issues promptly and professionally, reflecting Barletta's commitment to an exceptional customer experience.
Service Scheduling: Efficiently schedule service appointments, considering technician availability, parts availability, and customer timelines. Maintain an organized service calendar and prioritize jobs based on urgency and complexity. Coordinate with the service manager and technicians to ensure smooth workflow and efficient turnaround times, minimizing customer downtime.
Parts Research and Ordering: Accurately identify and research necessary parts using online resources, catalogs, and vendor relationships. Obtain competitive quotes and place orders promptly, tracking shipments and ensuring timely delivery. Manage parts inventory and maintain accurate records of parts ordered and received.
Pre and Post Delivery Inspections: Conduct thorough pre-delivery inspections to document existing boat condition and identify any pre-existing issues. Perform post-delivery inspections to ensure all repairs have been completed to the customer's satisfaction and in accordance with Barletta's quality standards. Document all inspection findings and communicate them clearly to the customer.
Repair Order Management: Create detailed and accurate repair orders, including customer information, boat details, description of the problem, parts required, labor estimates, and any special instructions. Maintain accurate records of all service transactions, including work performed, parts used, and costs incurred.
Estimating and Invoicing: Prepare accurate and detailed repair estimates for customers, explaining the scope of work and associated costs. Generate invoices upon completion of repairs and ensure timely payment collection.
Collaboration: Work closely with service technicians, the service manager, and other team members to ensure efficient workflow and high-quality repairs. Communicate effectively with all stakeholders to ensure seamless service delivery.
Continuous Improvement: Stay up to date on marine industry trends, new technologies, and best practices in service writing. Identify opportunities for process improvement and contribute to a positive and productive work environment.
QUALIFICATIONS:
Proven experience as a Marine Service Advisor or in a similar customer service role within the marine industry is highly preferred.
Strong knowledge of boat systems, repair procedures, and marine parts is essential.
Excellent communication, interpersonal, and customer service skills.
Ability to multitask, prioritize, and manage multiple projects simultaneously.
Strong organizational skills and attention to detail.
Proficiency with computer software and marine industry-specific software (e.g., dealer management systems).
Ability to work independently and as part of a team.
A passion for boating and the marine industry is a plus. Experience with pontoon boats, especially Barletta boats, would be advantageous.
COMPENSATION AND BENEFITS:
Compensation is based on past job history, knowledge and experience.
Medical/Rx
HSA/FSA
Dental & Vision
Short and Long-Term Disability
Company Paid Life Insurance and AD&D
Voluntary Life, Accident, Critical Illness, Hospital, Legal, Identity Theft
401k with match
Employee Stock Purchase Program
Tuition Reimbursement
$37k-43k yearly est. Auto-Apply 6d ago
Customer Support Representative (CSR) - Aerospace
Masterbiltorporated
Customer support specialist job in South Bend, IN
Full-time Description
Masterbilt Inc. is a leader in precision manufacturing, renowned for our innovative approach and unwavering commitment to excellence. Since our founding, we have continuously pushed the boundaries of CNC machining, providing cutting-edge solutions to a wide range of industries. Our world-class facilities and dedicated team ensure that each project meets the highest standards of quality, precision, and customer satisfaction.
Position Overview:
As a CustomerSupport Representative (CSR) at Masterbilt Inc., you will play a pivotal role in managing customer relationships, overseeing order processing, and ensuring that contracts are administered with exceptional service. You will be the primary point of contact for assigned external customers, handling complex issues, and contributing to long-term strategic planning for customer accounts and products. This role involves working closely with internal teams and customers to ensure seamless operations, from order entry to fulfillment.
Requirements
Key Responsibilities:
Process customer orders and manage contracts, delivering superior service and addressing customer needs.
Handle complex issues, participate in long-term planning, and contribute to sales strategies for assigned products and customer accounts.
Serve as the primary interface for assigned external customers, ensuring objectives are met and maintaining strong, positive relationships.
Collaborate with Materials Managers, Operations Managers, and Production Managers to manage the order process, resolve issues, and align customer portals as necessary.
Oversee the entire fulfillment process, including financial, contractual, export, and legal aspects, ensuring compliance with company and customer requirements.
Conduct regular provisioning and program reviews with customers, ensuring alignment on goals and performance.
Respond promptly to all customer inquiries, including order processing, purchase order amendments, and contract modifications.
Identify and communicate customer concerns, working to resolve issues effectively and maintain satisfaction.
Stay updated on product knowledge and anticipate future customer needs to provide proactive support.
Monitor special programs and work with customers to coordinate both internal and external resources to ensure successful outcomes.
Analyze customer order practices, identifying trends and unusual behaviors, while reducing constraints to prioritize operational efficiency.
Qualifications:
Bachelor's degree from an accredited university or college, or a high school diploma/GED with at least 4 years of experience in fulfillment operations or customer service.
At least 3 years of customer service experience, preferably within a manufacturing environment.
Familiarity with aerospace industry practices, including process data, data exchange, and closed-loop systems, is highly desirable.
Experience in an industrial setting with demonstrated ability to work well with people and utilize advanced computer skills.
$32k-41k yearly est. 60d+ ago
Client Specialist
Knitwell Group
Customer support specialist job in South Bend, IN
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00346 South Bend, IN-Granger,IN 46530Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$31k-52k yearly est. Auto-Apply 43d ago
Client Relations Specialist
The Shyft Group, Inc.
Customer support specialist job in Bristol, IN
Client Relations Specialist | Fleet Vehicles & Services | Bristol, IN (Main) Regular Employee | Salary Exempt What you'll do: As the Client Relations Specialist for Utilimaster (A Shyft Brand) based at our facility in Bristol, IN, you will enjoy supporting our outside sales staff by quoting and managing orders while building and maintaining strong relationships with customers. You will focus on providing outstanding service by ensuring accurate specifications, monitoring orders from placement to completion, and effectively communicating with customers and the Production team.
You will play a critical role in identifying sales opportunities, responding to customer inquiries, and contributing to the overall success of the team by achieving sales goals. Additionally, you will have the opportunity to work independently and as part of a team, ensuring that all customer interactions are handled with efficiency and professionalism.
You will also:
* Provide tailored solutions to customers
* Address customer inquiries and identify sales opportunities
* Prepare and submit accurate quotes and sales orders
* Ensure appropriate specifications and options based on the truck chassis
* Monitor current sales orders from placement to completion
* Partner with Production and maintain clear communication with customers
* Engage with customers through inbound/outbound calls and email
* Upsell products and services by understanding customer needs and offering recommendations
* Stay updated on product and service offerings and competing solutions to provide knowledgeable support
* Answer potential customers' questions, provide additional information as requested, and ensure satisfaction throughout the sales process
* Partner with Sales to close business and achieve individual and departmental sales goals
* Continually look for ways to improve efficiency and daily operations
What you need to be successful:
* High School Diploma or GED
* Associate's or Bachelor's degree in business, marketing, or related field (Preferred)
* 1+ years of proven sales or customer service experience
* Expertise in closing sales deals, preferred
* Highly career-motivated
* Detail-oriented and a reputation for having great follow up skills
* Enthusiasm about closing new deals, meeting or exceeding goals, growing the business
* A history of developing and growing relationships
* Proficiency in Microsoft 365 and CRM tools such as Dynamics 365
* Excellent verbal and written communication skills
* Exceptional customer service and organizational skills
Why The Shyft Group?
Our people are our greatest asset, and your success is our success! That's why we provide comprehensive benefits that support your health, financial security, and work-life balance-so you can thrive both personally and professionally.
* Health & Wellness: Medical, Dental, Vision, HSA/FSA, Wellness Plan
* Financial Security: 401(k) with match, Disability, Life Insurance
* Work/Life & Growth: Educational Reimbursement, EAP, Dependent Care
At The Shyft Group, we don't just offer benefits-we invest in your well-being. Join us and experience the difference!
Who we are:
The Shyft Group is the North American leader in specialty vehicles, including last-mile delivery vans, work trucks, and motorhome chassis. Our 10 brands- Utilimaster, Blue Arc, Royal Truck Body, DuraMag, Magnum, Strobes-R-Us, Spartan RV Chassis, Red Diamond, Builtmore, and Independent Truck Upfitters- are powered by 3,000+ team members across the U.S. and Canada.
Backed by 50 years of innovation and a supportive, entrepreneurial culture, we're leading the way in electrification and proudly ranked among Fortune's 100 Fastest Growing Companies.
Equal Employment Opportunity (EEO)
The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable federal, state, or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at *************************.
The Shyft Group is an E-Verify Employer
Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers. Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies. See posters for more details. E-Verify Notice U.S. Right to Work Notice.
$28k-44k yearly est. 19d ago
Custom Print Coordinator
Zagg 4.8
Customer support specialist job in Kalamazoo, MI
The Custom Print Coordinator manages artwork for prospective jobs and produces them. The coordinator performs a variety of tasks in addition to artwork design and composition including but not limited to processing orders, production, customer service, department and computer operation, managing inventory.
Responsibilities
50% Printing and Embroidery Machines Operation
* Utilize printers and embroidery equipment for operations related to production for custom products.
* Responsible for maintenance of printers and equipment.
20% Inventory Management
* Manage inventory levels within department.
* Move inventory accordingly to maintain and fulfill orders.
* Unpack/Prepare product for production and repack product for shipment after production.
* Sustain and distribute report of shipments, orders, and production schedule.
20% Graphic Design
* Convert mockups/designs to production ready formats.
* Create designs/mockups for custom print jobs.
* Work with customers on design related and other customer service-oriented inquiries.
10% Other duties as assigned.
Skills
* Critical and creative thinking
* Detail oriented and organized.
* Ability to multi-task and work within a fast-paced environment
* Flexible and agile
Experience with the following software packages:
* Adobe Creative Suite (Illustrator, Photoshop, InDesign, and Acrobat)
* Microsoft Office
* CorelDraw
Preferred Experience:
* Roland UV Printers
* Epilog Laser Engravers
* Commercial Embroidery Machinery
* Ability to work in a standing position for extended periods of time. (Packing/Unpacking product and running the machines requires mobility
* Strong written, telephone, and interpersonal contact skills
Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Education and Experience: Associate degree in Graphic Design or Art preferred or relevant experience. 2+ years of graphic production/design experience or commercial embroidery production preferred.
* Language Skills: Ability to read, write, and verbally communicate effectively and professionally with other business departments, customers, guests, and vendors. Ability to diplomatically deal with difficult situations, while exhibiting a consistent level of professionalism.
* Physical Demands: While performing the duties of this job, the employee is regularly required to sit or stand for 2-4 hours at a time; type, reach, manipulate computer and phone systems, talk and hear. Employees might be required to lift heavy boxes or objects up to 50 lbs. (Please note management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).
ZAGG Brands is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business need-regardless of race, color, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic.
$27k-34k yearly est. 60d+ ago
Customer Engagement Specialist
Pro Resources Staffing Services 3.9
Customer support specialist job in South Bend, IN
The Customer Engagement Coordinator serves as the first point of contact at the WorkOne center, providing welcoming, professional, and efficient front-desk support to customers of all ages. Employed through the youth program, this role supports both youth and adult customers by offering accurate information, facilitating referrals to appropriate services, and ensuring a positive customer experience. The coordinator promotes WorkOne programs, maintains confidentiality, supports daily office operations, and contributes to a customer-focused environment that aligns with workforce development goals.
Shift and Compensation
Mon-Fri
8am to 4:30pm
$38,000 a year
Job Duties
• Ensure consistent delivery of the Regional Customer Flow Policy and support the achievement of individual performance standards while maintaining compliance with all applicable federal, state, and agency regulations.• Serve as a primary coordinator for customer engagement services, working closely with the welcome team, WIOA staff, and other office personnel to ensure customers are connected to appropriate services.• Conduct initial eligibility screenings and objective assessments to identify customer needs, strengths, and appropriate program referrals.• Provide accurate program information to customers and staff, including basic program definitions and service options, and respond to routine inquiries as needed.• Maintain accurate, timely, and compliant documentation in the case management system (e.g., ICC), including eligibility records, case notes, services delivered, outcomes, and follow-up activities.• Coordinate communication and documentation with WIOA staff to ensure required forms, case notes, and supporting documents are completed and maintained according to program guidelines.• Organize, oversee, and maintain physical and electronic files to ensure documentation supports eligibility determinations, gateway activities, service delivery, reporting, and audit requirements.• Assist management and administrative staff with program implementation by supporting office workflows, customer flow processes, and continuous improvement of systems and procedures.• Compile and utilize basic occupational, educational, and labor market information to assist in directing customers to appropriate staff, training opportunities, or employment services.• Facilitate or support job readiness and life skills workshops, including résumé development, interviewing skills, financial literacy, professionalism, and workplace readiness.• Conduct follow-up with participants after program exit in accordance with WIOA timelines to document outcomes and provide continued support or referrals as appropriate.• Serve as a positive role model, mentor, and advocate for youth participants, supporting confidence-building, engagement, and persistence.• Support reporting, evaluation, and data quality efforts by accurately tracking services, outcomes, and performance metrics and assisting with audit readiness.
Background Profile
Required Skills and Abilities: • Associate Degree in Education, Marketing, Business, or related field and/or equivalent combination of training and experience. Baccalaureate Degree preferred. • Bi-Lingual (Spanish) Preferred.• Experience working with youth or young adults, especially those facing barriers to success. • Understanding of WIOA youth services and performance metrics preferred. • Self-starter with ability to work independently and collaboratively in a team environment. • Proficiency in Microsoft Office and electronic case management systems. • Commitment to maintaining confidentiality and delivering services with integrity and compassion. • Basic proficiency in planning and delivering public presentations related to WorkOne programs.• Ability to file, post, and mail materials while maintaining accurate, organized records.• Deliver services with a commitment to equity, inclusivity, and cultural responsiveness, ensuring all customers are treated with dignity and respect.
Equipment Used
This position requires regular use of a computer, internet, and database systems for documentation and reporting. Communication is conducted via email, phone, and virtual meeting platforms. Additional equipment includes a printer, scanner, and copier for administrative tasks and participant support.
Work Environment and Travel Expectations:
This position is primarily based in an office setting involving sitting and walking at will, sitting/standing/walking for long periods, keyboarding, close and far vision, hearing sounds/communication, and speaking clearly. Requires consistent travel within offices and community-based environments as well as possible schedule changes.
#workone
$38k yearly 36d ago
Customer Support Agent
Sturgis Bank & Trust 4.0
Customer support specialist job in Sturgis, MI
Under general supervision but acting according to established policies and procedures.
Provides high quality customer service to clients via telephone, responding to both internal and external customers, and assist incustomer needs and problem resolution. To actively listen to, troubleshoot and resolve customer problems and concerns. Representatives are also responsible for identifying and escalating customer issues to the appropriate bank department, as well as executing banking transactions and cross-selling products or special promotions.
Essential Duties and Responsibilities
Receive inbound calls from both internal and external customers.
Represents the bank to the customerin a courteous, professional manner, and providing the customer prompt, efficient and accurate service.
Ensure that all callers' needs are met and handled appropriately during initial contact.
Answer questions about our products, services and the company.
Assist customers with any technical issue experienced with online banking, bank website and bank application.
Answer customer questions and solves problems for customers and branch staff.
Listen to problems, collecting data, securing answers and reporting results to interested individuals.
Learns and maintains a vast amount of knowledge pertaining to products, procedures, and policies.
Uses knowledge to make effective recommendations to customers to resolve initial and additional needs.
Explain products and services to new and existing customers and the potential value added.
Perform account maintenance activities.
Effectively works individually and in a team
Develops customer rapport and discovers customer needs.
Completes compliance training monthly
Understands all laws and regulations that apply and complies with the requirements.
Keep records of all conversations in our call center database in a comprehensible way.
Performs all other related duties as assigned.
Knowledge, Skills, and Abilities
Solid phone and verbal communication skills
Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections.
Must possess a professional and friendly attitude and be able to quickly develop a rapport with the customer over the phone.
Ability to learn and navigate new software quickly.
Must have the ability to understand oral and written instructions.
Should have the knowledge and ability to use office equipment such as telephone, computer, calculator, and fax.
Strong problem solving skills
Strong organizational and time management skills to perform multiple tasks within a limited time frame.
Experiences
Prior sales or call center back ground a plus
One or more years of previous banking experienced preferred
Excellent communication skills, within a phone-based environment
Bilingual speaking a plus
$29k-36k yearly est. Auto-Apply 6d ago
Account Service Representative, P&C
Unison Risk Advisors
Customer support specialist job in South Bend, IN
JOIN THE GIBSON TEAM AND FIND YOUR EDGE!
As a majority employee-owned organization, our incredible team is committed to providing exceptional service, incorporating best practices, and providing access to tools and resources that keep our colleagues and employees educated, informed, and on a path that helps them find and own their edge.
Our Core Values are lived in our business and our culture is fueled by them.
Create a Great Experience
Do the Right Thing
Play for Each Other
Pursue Growth
Own Your Future
The Account Service Representative is an integral part of Gibson's Commercial Risk Management (CRM) Practice. This individual is responsible for creating an excellent internal experience and supporting the client experience by performing maintaining the agency management database and handling administrative tasks as directed.
In this role, you will contribute to the team by:
· Providing quality service through completion of account-related tasks.
· Following-up on outstanding policy and policy-related documents. Ensuring all contingencies are cleared in order to receive documents and working with client service team to clear open contingencies.
· Issuing certificates and proofs of insurance as requested. Confirming coverage needs or coverage gaps with client service team. Communicating as appropriate with client, service team, and carrier.
· Assisting service team in processing questions related to policy and endorsement processing.
· Ensuring accuracy of carrier documents
· Conducting research within file documentation
· Thoroughly documenting tasks and relevant interactions in our agency management system
· Informing client service team of developments or roadblocks in completion of duties.
· Performing other duties and special projects as assigned.
· Acting as a backup to team personnel as needed.
· Maintaining positive attitude; responding promptly; and ensuring high-quality Gibson Experience.
· Maintaining confidential information.
You might be a great fit for this role if you:
· Love marking tasks off a to-do list
· Excel at prioritizing competing demands and proactively managing your workload
· Are driven to meet deadlines
· Have a knack for thorough documentation
· Enjoy working in a fast-paced, team environment
· Enjoy working "behind the scenes" to support the client service team
· Exhibit patience, determination, and persistence in troubleshooting client issues
Required:
· High school diploma or equivalent
· Current Property & Casualty license, or the ability to attain within the first 60 days of employment
· 1+ year working in a client service role with an agency setting or formal education within the insurance, employee benefits, or financial services industry is preferred
About Gibson:
We exist to pursue the best interests of our clients. And we do it together, sharing what we learn from client to client, moment to moment, and digging deeper to see things others can't - or don't bother to. That's how we get to the proactive side of insurance, where our clients really gain their edge.
Here are some noteworthy facts about Gibson:
Founded in 1933
Majority Employee-Owned
Business Insurance Top 100 U.S. Broker
Designated as one of the Best Places to Work
Locations in South Bend, IN, Fort Wayne, IN, Indianapolis, IN, Chicago, IL, Kalamazoo, MI, Phoenix, AZ, Tucson, AZ, Salt Lake City, UT
A member of the Unison Risk Advisors platform of companies
Comprehensive benefit offering available to chose from
$28k-35k yearly est. 20d ago
Dental Care Coordinator
Family Health Care Center of Kalamazoo 3.3
Customer support specialist job in Kalamazoo, MI
If you have a passion for serving and are looking for the right place to build your career, Family Health Center is the place for you! Join us at Kalamazoo Community's only Federally Qualified Health Center (FQHC) where we are proud to serve all members of the community with quality healthcare, dignity and respect. WE SERVE. WE GROW. WE ACHIEVE. The Family Health Center is currently seeking positive, dedicated, well-organized and detail oriented Dental Care Coordinator to join our Dental Team. This is an amazing opportunity to work at Michigan's largest dental facility with state of the art technology. POSITION JOB DUTIES
Consults and communicates care objectives with dentists, specialists, dental laboratories and community resources to aid patient in achieving oral health goals.
Assesses the healthcare, education and psychosocial needs of the patient/family.
Identifies and maintains relationships with referral and community resources.
Collaborates with dentists, patients, and the healthcare team, as well as community resources.
Triages and resolves concerns for patients calling in.
Provides resources and support related to referral process, including management of pre-authorizations from insurance companies.
Works with dentist to determine an individualized plan of care with targeted interventions, monitors patient and family's response to plan of care and consults with clinical team if modifications may be needed.
Manages communication related to incoming and outgoing referrals.
Maintains required documentation for all case management activities.
Reviews current literature regarding engagement strategies, communication strategies and incorporates best practices into clinical setting.
Maintains records and enters information into database as required.
Collaborates with local emergency departments to reduce return visits to the ED for dental related conditions. Works with and manages our most
MINIMUM REQUIREMENT
Minimum of five (5) years of experience in the dental field as a dental assistant.
Experience working in a dental front office and with dental insurance plans.
Positive attitude, highly adaptable, ability to work in a fast paced environment and ability to foster teamwork.
$40k-48k yearly est. Auto-Apply 58d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Customer support specialist job in Portage, MI
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$27k-34k yearly est. 4d ago
Member Engagement Specialist - MC
La Porte County Family YMCA 3.3
Customer support specialist job in Michigan City, IN
Job Description
Why You'll Love Being Part of Our Team:
Complimentary Family YMCA Membership: Enjoy unlimited access to the YMCA's exceptional facilities-fitness centers, classes, pools, and more-at absolutely no cost to you or your family!
Exclusive Discounts on Programs: Take advantage of special discounts on exciting programs, classes, and activities, all at a fraction of the cost.
Retirement Plans: Build your future with access to a 403(b) Savings Plan and 401(a) Retirement Plan (after meeting service requirements).
Flexible Hours: Enjoy the freedom to create a schedule that works best for you and your life.
Join us for more than just a job-this is your opportunity to live well, stay active, and plan for a secure tomorrow! Apply today!
POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes and sells memberships and programs, and maintains cleanliness and organization of the lobby area.
ESSENTIAL FUNCTIONS:
Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention.
Welcomes and scans in each member in a pleasant and friendly manner (i.e., greet, smile & make eye contact).
Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships.
Builds relationships with members; helps members connect with one another and the YMCA.
Be able to actively listen to questions, concerns and feelings of members and staff. Be able to deal with members and staff in a honest, respectful and positive manner.
Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
Applies all YMCA policies dealing with member services.
Performs other duties as assigned.
QUALIFICATIONS:
The successful candidate must have a high school diploma or a GED and be at least 18 years old.
Certifications required within 30 days of hire: CPR/AED, and First Aid
Customer service or relationship building experience, excellent interpersonal and problem-solving skills, sales experience is preferred.
Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
Strong attention to detail required as well as excellent oral and written communication skills.
Must be proficient in use of PC and demonstrate ability to use specific Membership software programs and software after completing training.
Some business experience in an office setting is highly desirable.
Ability to work with many interruptions, handling multiple tasks in a calm and responsible way always affirming the member (e.g., scan and smile, nod, wave while answering the phone, if alone)
$27k-34k yearly est. 25d ago
Regional Call Center Operator - PRN 10am-10pm Every Other Weekend
Bronson Battle Creek 4.9
Customer support specialist job in Kalamazoo, MI
CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.
If you're ready for a rewarding new career, join Team Bronson and be part of the experience.
Location
BMH Bronson Methodist Hospital
Title
Regional Call Center Operator - PRN 10am-10pm Every Other Weekend
The Regional Call Center Operator is responsible for day-to-day operations of Bronson Communication Services, which receives an average of 39,000 calls per month. These responsibilities encompass processing incoming calls for Bronson Methodist Hospital, Bronson Battle Creek Hospital and other Bronson entities, paging in-hospital personnel, physicians and orders for Kalamazoo and Battle Creek, executing code procedures for Kalamazoo and Battle Creek, processing changes to Smart Web on-call calendars for the Bronson system, and processing after hours calls for all Bronson practices system wide. Employees providing direct patient care must demonstrate competencies specific to the population served.
High school diploma or general education degree (GED) required.
1-2 years related experience and/or training preferred.
Previous computer/ call center experience preferred.
1-2 years of previous working knowledge of basic medical terminology
* A typing test is required.
* Excellent communication skills in a high-volume department, working with both the public and health care professionals.
* Ability to prioritize and work efficiently in emergency or complicated situations where speed and accuracy matter and must have the ability to assure confidentiality of sensitive information.
Must have the ability to assure confidentiality of sensitive information.
* Must have the ability to provide positive customer service, read, write, speak and spell in English and speak with proper and professional grammar
* Must be able to organize and prioritize workflow. Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 80 and 100 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.
* Handles all incoming calls for Kalamazoo, Battle Creek and other Bronson entities, provides general information and transfers to the appropriate person or department.
* Responds to hospital, county, state, and area wide communications through phone, text paging, overhead paging, and computer systems.
* Pages all service areas when necessary.
* Makes changes to computerized on-call schedules for physicians and departments system wide.
* Responsible for multiple step emergency, fire, weather, and disaster plan activation for Kalamazoo and Battle Creek.
* Monitors fire alarm and medical gas systems for Kalamazoo.
* Responds to all emergency situations, Code Blue, Yellow, Pink, Orange, Red, Black and Grey, trauma alerts, AMI and Stroke call downs, paging system failures, etc. for Kalamazoo and Battle Creek
* Receives and logs answering service phone calls while ensuring doctors were properly paged for the Bronson system.
Shift
Variable
Time Type
Part time
Scheduled Weekly Hours
10
Cost Center
1690 Bronson Communication Services (BHG)
Agency Use Policy and Agency Submittal Disclaimer
Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.
Please take a moment to watch a brief video highlighting employment with Bronson!
$24k-29k yearly est. Auto-Apply 28d ago
Route Service Representative - First Aid and Safety Division
Wildman 4.2
Customer support specialist job in Warsaw, IN
Wildman is a family operated commercial laundry, headquartered in Warsaw with locations throughout the Midwest. We've been in the business over 70 years and pride ourselves on providing excellent service and custom solutions to area businesses to help them succeed, through items and services such as uniform and mat rental, first aid, apparel and promotional items, and many more.
Our passion is to wildly change lives by empowering people to realize their full potential and purpose - unlock yours today!
Duties and responsibilities include:
Delivers products to customers.
Loads truck with product for next delivery day.
Verifies daily invoicing with a handheld computer.
Tracks customer inventory of product for correct delivery and billing quantities.
Takes care of or assists incustomer service issues concerning routes and aides in retaining customers.
Completes all daily paperwork as needed.
Increases dollar volume on route by soliciting additional sales.
Assists with installs, eyewash services, Clean Team, warehouse functions, local deliveries and any special runs as
needed.
Keep truck clean and notify Fleet Manager of any truck issues.
Responsible for DOT logs, pre & post trip inspections of vehicles, and keeping truck plugged in during very cold weather.
Other duties as assigned.
Monday through Friday work week
Requirements and qualifications:
Requires high school diploma or equivalent.
Requires a valid driver's license with a For-hire endorsement.
Must pass a DOT physical prior to employment.
Must pass drug/alcohol screening.
Is generally guided by established policy and procedures but receives daily/weekly guidance from superior for all projects,
customer service issues and miscellaneous items.
Attention to detail is a must as errors may involve loss of customers.
Requires ability to use handheld pc, keyboard, monitor, phone, calculator, printer, and copier.
Requires ability to communicate verbally with others.
Ability to handle multiple projects at once and maintain organization.
Physical Requirements:
Requires maximum physical effort.
Required to sit for extended periods,
Must be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk.
Must be able to drive a truck/step van.
Maximum unassisted lift = 50 lbs.
Ability to read, enter and use efficiently a handheld computer
Ability to use telephone to communicate with customers and internal support personnel.
Gloves are recommended.
Environmental Requirements:
Outside air temperatures during all seasons.
Including extreme heat/humidity during summer and cold during winter season.
At times, extreme odors or unclean product
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$28k-33k yearly est. 5d ago
Customer Enrollment Associate In Office
The Whittingham Agencies
Customer support specialist job in Walkerton, IN
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
How much does a customer support specialist earn in Elkhart, IN?
The average customer support specialist in Elkhart, IN earns between $26,000 and $60,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.
Average customer support specialist salary in Elkhart, IN