Customer support specialist jobs in Elkhart, IN

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Category Customer Service Description SUMMARY As a Customer Success Representative, you serve as a primary point of contact for KMC Controls' customers, ensuring satisfaction through proactive communication, order management, and problem resolution. This role supports the Customer Success, Technical Support, Training, Sales, Production, and Shipping departments by managing inquiries, coordinating with internal departments, and maintaining a positive, professional customer experience from order placement through post-sale support. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned. The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements of personnel as classified. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Manage customer orders from entry through fulfillment, ensuring accuracy and timely delivery. * Respond promptly to customer inquiries via phone, email, or CRM system. * Provide product information, pricing, and order status updates. * Collaborate with production, shipping, and technical support teams to resolve customer issues. * Document and track customer interactions in the company's CRM system. * Monitor account activity and identify opportunities for improved customer experience or process efficiency. * Support sales initiatives by assisting with quotes, returns, and product availability checks. * Maintain an up-to-date understanding of KMC Controls products, systems, and services. Position Requirements QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE * A High School diploma or GED along with a minimum of 2-years' experience in either a Customer Service or Account Management field. * Associate degree in Business Administration, Communications, or related field; or equivalent experience. * Minimum of 2 years of experience in customer service, inside sales, or account support-preferably in a manufacturing or technology environment. * Experience using ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems preferred. LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and part aid prints. Ability to enter production using Epicor MES. Ability to effectively present information in one-on-one discussion with supervisor and Co-workers MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent. REASONING ABILITY Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. COMPUTER SKILLS Proficient in Microsoft Office Suite: Outlook, Word, Excel, PowerPoint. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to type, write, talk and hear. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Full-Time/Part-Time Full-Time Position 2025 Customer Success Representative Number of Openings 1 Exempt/Non-Exempt Exempt Location Kreuter Engineering Co Inc About the Organization For over 50 years, KMC Controls has helped facilities achieve higher levels of energy efficiency and indoor environmental quality by automating and controlling building systems. KMC Controls is an independent American manufacturer of building automation solutions for system integrators, system distributors, and OEM partners. KMC is dedicated to: * Building automation solutions that are easy to purchase, install, and use * Providing open, secure, and scalable systems * Facilitating reductions of energy consumption and operating costs * Increasing occupant comfort and productivity Our Mission Innovative and intuitive solutions; responsive and supportive people. Our Vision KMC Controls will provide innovative, easy-to-use building management and automation solutions. We will be known for our market focus, creativity, and dedicated, passionate employees. Made in the USA KMC Controls building automation devices are designed and manufactured in the U.S.A. under the ISO-9001: 2008 registered quality system. KMC partners enjoy a comprehensive 5-year product warranty and unparalleled post-sales support.

About the Role: As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed. Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists! The Impact You'll Make: Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan. Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients. Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken. May schedule client appointments and/or conference room for appointments. Assemble/generate materials including paperwork and reports for client meetings. Understand and ensure business adherence with firm and financial industry regulatory policies. May manage FA and Team's social media presence (website, LinkedIn, Twitter, etc.). Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models. May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact. Seek ways to enhance FA(s) business effectiveness and marketability. Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed. May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction. May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary. Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities. What You'll Bring to Baird: 2+ years of prior industry and/or administrative work experience. Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant. Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms. Excellent verbal and written communication skills; ability to adeptly exchange ideas and information. Detail oriented with an emphasis on accuracy. Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner. Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations. Good analytical and critical problem-solving skills. Bachelor's degree preferred, not required. #LI-PWM2 Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.

Job Description Answers phone calls/emails and provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports issues in Salesforce. May be involved in customer training. Provides support to customer/users where the product is highly technical or sophisticated in nature. This is an individual contributor role that requires the use of judgement in applying professional expertise and is expected to work independently with minimal supervision. Roles typically require an extensive amount of practical knowledge gained through experience. Job requires an understanding and application of procedures and concepts of own discipline. The job requires the ability to make judgements based on practice and previous experience.

Sailrite is a fabric and sewing supplies store specializing in fabric, sewing machines, notions, and hand tools for the do-it-yourself sewing community. At Sailrite, we're a passionate and enthusiastic crew who aim to be a helpful resource for DIYer's home, boat, patio, auto/RV and hobby projects. We encourage a can-do attitude, creativity, ingenuity, and exceptional quality in all that we do. Each team member is vital to a productive work environment, and we actively cultivate a friendly and inviting atmosphere and encourage helpful collaboration amongst our crew members. We foster an environment of respect, honesty, equality, and camaraderie Position Summary Are you passionate about creating exceptional customer experiences? Do you thrive on problem-solving, relationship building, and helping people find the perfect solutions? We're looking for a Customer Relations Specialist to join our team. In this role, you'll be the trusted point of contact for our customers, answering questions, resolving issues, and ensuring every interaction builds lasting loyalty. This is more than just a support role-it's a chance to shape customer success, promote our innovative products, and make a real impact on the growth of our business. Key Responsibilities Establish and maintain strong business and customer relationships Expedite the resolution of customer problems and complaints to maximize satisfaction. Continuously improve through feedback. Answer inquiries regarding company products using standard scripts and procedures. Monitor internal messaging systems (e.g., Slack) to assist with support issues. Respond to customer web inquiries regarding merchandise orders. Assist customers with product selection and suggest additional product options via phone, email and live chat. Document and escalate customer issues when necessary for resolution. Ensure prompt, accurate resolution of customer queries and escalating when needed. Provide accurate, timely information regarding order status and product knowledge requests. Communicate repeated service failures or customer concerns to management. Stay informed of new products, services and relevant company updates. Present, promote, quote and sell products/services to current and prospective customers. Actively upsell using solid arguments and product knowledge. Troubleshoot product-related issues as necessary. Process customer orders, changes, and returns according to policy. Partner with the sales team to meet and exceed customer expectations. Assist with planning and staffing sales exhibits and trade show events. Potential opportunity to represent Sailrite at trade shows and events. Job Qualifications High school diploma required; post-secondary education preferred. 3-5 years in customer service (call center experience is a plus). 1-3 years in sales or account support preferred. Marine industry knowledge a plus, but not required. Exceptional customer service skills with a solutions-focused mindset. Strong verbal/written communication, grammar, and attention to detail. Proficient with Microsoft Office Suite (or similar software). Quick thinker who can resolve customer inquiries effectively. Data entry speed and accuracy. What Makes You a Great Fit You're enthusiastic about the DIY lifestyle. You thrive in a fast-paced environment and approach challenges analytically. You're eager to master our products and tools to better serve customers. You can apply basic math for product recommendations and understand both imperial and metric systems. You're team-oriented, empathetic, and genuinely enjoy helping others succeed. Onsite position, remote work not available Onsite Monday - Friday 8am - 5pm

Beacon Health System is hiring a full-time day shift Care Coordinator for our Physiatry Department with our Beacon Medical Group in South Bend, IN. Be a Beacon. Make a Difference. At Beacon Health System, you're not just part of a team, you're part of something bigger. Every patient interaction is a chance to lead with compassion, build trust, and create lasting impact. Here, your expertise supports healing, and your heart connects us to the communities we serve. * Medical, Dental, & Vision Insurance through Cigna * Life Insurance * 403(b) Matching Retirement Fund * Competitive Paid Time Off (PTO) * Shift Differentials * Employee Assistance Program (EAP) * Tuition and Certification Reimbursement * Clinical Ladder Program * Local and National Discounts * Beacon Academy Educational Courses * Gym Membership Discount About Beacon Medical Group As a division of Beacon Health System, Beacon Medical Group is the largest, most comprehensive medical group in the region. Currently employing more than 250 physicians, 80 advanced practice clinicians, and representing over 35 different specialties, BMG is deeply rooted in the community it serves. Providing comprehensive treatment with a personal touch, we're dedicated to improving health and inspiring hope throughout the region. What You'll Do As a Physiatry Department Care Coordinator, you will be based in a Beacon Medical Group office with the potential for occasional hospital visits to support patient care coordination. You will focus on coordinating care for patients who are admitted to the hospital or emergency department, ensuring smooth transitions between various healthcare settings, and fostering communication among outpatient physicians, hospital teams, and family members. Care Coordinator Job Responsibilities * Patient & Family Support: Welcome patients and families upon hospital or emergency department admission, assist with communication, and support post-discharge planning. * Healthcare Team Collaboration: Coordinate with physicians, nurses, social workers, and specialists to ensure timely care and information sharing. Arrange specialty consults and follow-ups. * Care Coordination: Manage smooth transitions from hospital to outpatient care, including discharge planning, medication reconciliation, and communication with primary care providers. * Quality Improvement: Contribute feedback to enhance patient care and service efficiency. Prepare case summaries for review as needed. * Administrative Duties: Participate in meetings and training, maintain certifications (e.g., BCLS), and support departmental projects and tasks. What You Bring As a care coordinator, you bring a high level of knowledge and competency in performing care coordinator procedures and your advanced analytical skills are necessary to solve complex problems and make decisions related to patient care. You demonstrate the interpersonal skills necessary to establish and maintain effective working relationships with staff, patients, visitors, physicians, and others. You demonstrate the ability to communicate, both verbally and in writing, in a clear and concise manner. You have an understanding of the need to be responsive and reasonably adaptable for scheduling purposes, when necessary, due to extenuating circumstances in support of co-workers and department functions. Required Qualifications * Completion of BSN from an accredited nursing program and RN license in the state of Indiana * Minimum three years of related clinical experience The Beacon Way At Beacon Health System, our approach to care goes beyond clinical excellence because it's built on meaningful connections. Guided by our core values of Trust, Respect, Integrity, and Compassion, we strive to create an environment where patients feel heard, employees feel valued, and innovation thrives. We call this commitment The Beacon Way-a six-point operating system that empowers every team member to lead with purpose, communicate clearly, cultivate talent, embrace performance improvement, leverage innovation, and build greatness through accountability. Whether at the bedside or behind the scenes, everyone at Beacon plays a role in moving health forward.

The Custom Print Coordinator manages artwork for prospective jobs and produces them. The coordinator performs a variety of tasks in addition to artwork design and composition including but not limited to processing orders, production, customer service, department and computer operation, managing inventory. Responsibilities 50% Printing and Embroidery Machines Operation * Utilize printers and embroidery equipment for operations related to production for custom products. * Responsible for maintenance of printers and equipment. 20% Inventory Management * Manage inventory levels within department. * Move inventory accordingly to maintain and fulfill orders. * Unpack/Prepare product for production and repack product for shipment after production. * Sustain and distribute report of shipments, orders, and production schedule. 20% Graphic Design * Convert mockups/designs to production ready formats. * Create designs/mockups for custom print jobs. * Work with customers on design related and other customer service-oriented inquiries. 10% Other duties as assigned. Skills * Critical and creative thinking * Detail oriented and organized. * Ability to multi-task and work within a fast-paced environment * Flexible and agile Experience with the following software packages: * Adobe Creative Suite (Illustrator, Photoshop, InDesign, and Acrobat) * Microsoft Office * CorelDraw Preferred Experience: * Roland UV Printers * Epilog Laser Engravers * Commercial Embroidery Machinery * Ability to work in a standing position for extended periods of time. (Packing/Unpacking product and running the machines requires mobility * Strong written, telephone, and interpersonal contact skills Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Education and Experience: Associate degree in Graphic Design or Art preferred or relevant experience. 2+ years of graphic production/design experience or commercial embroidery production preferred. * Language Skills: Ability to read, write, and verbally communicate effectively and professionally with other business departments, customers, guests, and vendors. Ability to diplomatically deal with difficult situations, while exhibiting a consistent level of professionalism. * Physical Demands: While performing the duties of this job, the employee is regularly required to sit or stand for 2-4 hours at a time; type, reach, manipulate computer and phone systems, talk and hear. Employees might be required to lift heavy boxes or objects up to 50 lbs. (Please note management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands). ZAGG Brands is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business need-regardless of race, color, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic.

**Help at Home is hiring a Caregiver Service Specialist!** **This is a hybrid role. Must be able to commute to the office 4 days per week.** The Caregiver Service Specialist will be focused on ensuring our caregivers have everything they need to provide amazing service to our clients. They will be instrumental in helping Help at Home retain caregivers through engagement, support and issue resolution. The Specialist will also ensure compliance with state requirements as well as ongoing caregiver roster management. **_Essential Duties/Responsibilities:_** + Caregiver roster management - maintain preferences and desired hours and ensures information is accurate and up to date in all systems. + Monitors the performance of assigned caregivers who provide and support patients with personal care to ensure quality service. + Ensures ongoing Caregiver compliance according to state requirements that may include in-service trainings, additional background checks, etc. + Proactively reaches out to new caregivers to welcome and support them. + Communicates with caregivers through regular touchpoints and provides recognition and engagement opportunities. + Reviews caregiver satisfaction surveys and takes action where needed. + Appropriately handles caregiver questions and issues. + Performs other related duties as assigned. _This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above._ **_Education and Experience:_** + At least 18 years of age. + High school diploma or GED required. Bachelor's degree preferred. + One (1) to two (2) years of customer service or related experience required. + Other requirements pursuant to state or local rules as applicable. **_Required Skills and Abilities:_** + Excellent organizational skills; ability to multitask and manage multiple responsibilities. + Able to supervise staff and provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Basic computer literacy and typing skills. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. **_Travel Requirements:_** + Little to no travel required - ability to commute to the office is required **_Physical Requirements:_** + Ability to move or traverse about in offices, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. _Data Security and Privacy Statement:_ _At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties._ _We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us._ _Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information._

If you have a passion for serving and are looking for the right place to build your career, Family Health Center is the place for you! Join us at Kalamazoo Community's only Federally Qualified Health Center (FQHC) where we are proud to serve all members of the community with quality healthcare, dignity and respect. WE SERVE. WE GROW. WE ACHIEVE. The Family Health Center is currently seeking positive, dedicated, well-organized and detail oriented Dental Care Coordinator to join our Dental Team. This is an amazing opportunity to work at Michigan's largest dental facility with state of the art technology. POSITION JOB DUTIES Consults and communicates care objectives with dentists, specialists, dental laboratories and community resources to aid patient in achieving oral health goals. Assesses the healthcare, education and psychosocial needs of the patient/family. Identifies and maintains relationships with referral and community resources. Collaborates with dentists, patients, and the healthcare team, as well as community resources. Triages and resolves concerns for patients calling in. Provides resources and support related to referral process, including management of pre-authorizations from insurance companies. Works with dentist to determine an individualized plan of care with targeted interventions, monitors patient and family's response to plan of care and consults with clinical team if modifications may be needed. Manages communication related to incoming and outgoing referrals. Maintains required documentation for all case management activities. Reviews current literature regarding engagement strategies, communication strategies and incorporates best practices into clinical setting. Maintains records and enters information into database as required. Collaborates with local emergency departments to reduce return visits to the ED for dental related conditions. Works with and manages our most MINIMUM REQUIREMENT Minimum of five (5) years of experience in the dental field as a dental assistant. Experience working in a dental front office and with dental insurance plans. Positive attitude, highly adaptable, ability to work in a fast paced environment and ability to foster teamwork.

Keystone RV is seeking a Customer Care Specialist with strong customer service skills and a solid understanding of RV systems or technical troubleshooting. This role will assist customers and dealers with product support, troubleshooting, and general inquiries. Key Responsibilities: * Respond to customer and dealer inquiries via phone and email in a timely and professional manner * Provide technical assistance related to RV systems (electrical, plumbing, HVAC, etc.) * Troubleshoot product and system issues with clarity and patience * Document customer interactions and solutions in the CRM system * Guide customers through product features, warranties, and basic maintenance tips * Follow up on support cases to ensure satisfaction and resolution Qualifications: * 2+ years of customer service experience (phone/email) * Technical knowledge of RV systems OR strong technical aptitude with willingness to learn * Excellent communication and problem-solving skills * Detail-oriented with a commitment to high-quality support Preferred: * Experience using CRM or customer support platforms preferred * Experience in the RV, automotive, or outdoor recreation industries What We Offer: * Competitive pay * Benefits package (health, dental, etc.) * Supportive team environment * Opportunities for growth in a fast-moving industry * Training on RV systems and customer support tools Apply now and help customers hit the road with confidence by delivering top-tier support and expert guidance.

Job Description Cass Family Clinic, a Federally Qualified Health Center (FQHC) dedicated to providing accessible, high-quality healthcare to individuals and families in our community, is seeking a Front Office Lead to join our team. This role is ideal for a customer-focused professional with leadership experience in a healthcare or service environment who thrives in a fast-paced setting. As a Front Office Lead, you will support daily front-desk operations, mentor front-office team members, and ensure that every patient receives compassionate, efficient, and respectful service. You will help foster a patient-centered environment that reflects the mission and values of Cass Family Clinic. Key Responsibilities: Provide outstanding customer service to all patients and visitors, ensuring a welcoming experience Lead, train, and support front-office staff in reception workflows, patient check-in/out, and service excellence Promote a culture of integrity, confidentiality, and professionalism Assist team members with insurance verification, appointment scheduling, and EMR workflows Assign workstations, monitor phone and desk coverage, and coordinate staff breaks Address patient concerns promptly and professionally Ensure front-office tasks are completed according to clinic protocols and daily priorities Communicate effectively with management and team members regarding workflow needs and updates Provide constructive feedback and recognition to front-office staff Identify training needs and collaborate with management to enhance performance Support patient registration accuracy, documentation compliance, and HIPAA standards Participate in quality improvement, patient satisfaction initiatives, and clinic efficiency projects Promote clinic programs including sliding-fee scale, patient portal, and other services Help maintain a clean, organized, and safe front-office environment Perform other duties as assigned Qualifications: 1 year of customer service experience required 6+ months of leadership experience (healthcare or front-office leadership preferred) Strong verbal communication, problem-solving, and interpersonal skills Ability to multitask and adapt to changing needs in a fast-paced clinical environment Strong attention to detail and organizational skills Ability to guide, mentor, and train team members Proficient with computers, scheduling systems, and electronic records (EMR experience a plus) Ability to maintain confidentiality and uphold HIPAA regulations Availability to work a flexible schedule as needed (occasional evenings or Saturdays)

Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: • Assist customers by phone and in person at our facility • Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts • Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction • Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: • 6 months of customer service experience preferred • Desire to increase knowledge in industrial distribution products • Excellent telephone skills • Ability and desire to learn new systems and processes quickly • Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine • High school diploma or equivalent • Valid driver's license and clean driving record (MVR) • SAP / ERP experience, preferred but not required • Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: • Base salary and bonus opportunities • Health, vision, and dental coverage, 401(k) w/ company match • Paid vacation, sick time, and company holidays • Tuition reimbursement • Personalized training and development program • Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI-SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Sequel Wire and Cable is a growing manufacturer of wire and cable products located in Argos, IN. We are committed to providing high-quality jobs with competitive pay and benefits for our employees and their families. We take pride in empowering our employees to contribute to our success while enjoying a stable, rewarding career. We are seeking a Customer Success Specialist to join our team. This full-time role is responsible for supporting customer account management and ensuring excellent customer experience from order entry through delivery. Key Responsibilities Serve as the primary point of contact for customer inquiries via phone and email Accurately enter and manage customer orders in the system Monitor order status daily and provide timely updates to customers Maintain and update price sheets and product information Support customers with product details, specifications, and general verbiage related to wire and cable manufacturing Provide administrative support to Sequel staff as needed Collaborate with internal teams to resolve issues and improve customer satisfaction Ensure accuracy and attention to detail in all documentation and communications Why Join Us? At Sequel, we value entrepreneurial spirit, accountability, and continuous improvement. This role is an excellent opportunity to be part of a growing organization where your contributions directly impact customer satisfaction and company success. Sequel Wire and Cable provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws Requirements Qualifications High school diploma or equivalent required; additional education a plus 1+ years of professional experience, preferably in a manufacturing or related environment Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint); intermediate level or higher preferred Strong attention to detail and organizational skills Excellent communication and interpersonal skills with the ability to work across all levels of the organization Ability to take ownership of tasks and proactively solve problems Familiarity with manufacturing terminology or technical language preferred

We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Kalamazoo area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

Job Type: Regular Become a part-time HP Customer Sales Representative! Pay: $19.00 per hour based on location and candidate experience Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week) About the Position HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees. Day-in-the-Life Demonstrate HP products at a big box retail store Engage and build rapport with customers by creating a memorable experience Responsible for maintaining professional relationships with management and staff within assigned store Train retail store associates on HP products and services Maintain displays for cleanliness, functionality, and demo-readiness Responsible for reporting and competitive insights What's in it for you? Stable, weekly schedule Next day pay on-demand with DailyPay Friday, Saturday, or Sunday availability Paid training completed online $25 per month Technology Reimbursement Represent one of the most environmentally friendly companies worldwide I'm Interested! What Qualifications Do I Need? Be a problem-solving, tech-savvy enthusiast Have an outgoing personality and be eager to learn Be comfortable engaging with customers and demonstrating products with training Ability to engage in a selling process that overcomes objections and connects with customer needs Retail experience or customer service experience in electronics, tech or wireless a plus Training or product demonstration experience a plus 1-year job experience required About Company 2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems. #TAYNP Job Description: Sell products and services in a retail store, kiosk, and/or event environments Maintain professional interaction with both customers and fellow employees Meet or exceed personal sales goals on a monthly basis Courteously welcome customers and offer assistance Direct customers by escorting them to displays; assess needs and suggests products to fit those needs Advise customers by providing information on products and services Help customers make selections by building customer confidence Accurately document and report sales Contribute to team effort by accomplishing related results as needed Responsible for accurately tracking and communicating all activity to Retail Operations Ensure work station/kiosk is clean, well-organized, functional and presentable at all times Responsible for submitting all paperwork completely and accurately Performance Measurements: Regular and prompt attendance Meet established monthly/weekly sales quota/goals Customer/client satisfaction based on rejection percentage and substantiated complaints Qualifications: High school diploma or equivalent required Six (6) months prior sales, retail, telecom or marketing experience Demonstrated knowledge of products and services Excellent communications, presentation, interpersonal and problem-solving skills Impeccable integrity and commitment to customer satisfaction Ability to multi-task in a fast-paced, team environment Must be available to work evenings, weekends and holidays as needed Ability to maintain customer confidentiality What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

Reporting to the Customer Service Supervisor or General Manager, the Customer Service Administrator communicates directly with customers and performs all responsibilities necessary to ensure customer satisfaction. Prepares various computer reports for both customer and internal use. Completes various forms and logs and forwards to Corporate. Responsibilities * Communicates directly with customers and performs all responsibilities necessary to ensure customer satisfaction. * Prepares various computer reports for both customers and internal use. * Prepares customer invoices. * Creates purchase orders, obtains signatures, records for payment, and follows up if not paid. * Maintains various logs and reports (i.e., quarterly billings reports), and forwards to Corporate. * Orders office and production supplies. * Maintains customer records and files. * Assists with other tasks as assigned by Supervisor. Qualifications * High School Diploma or GED. * Six (6) months to one (1) year of general office experience. * Must be proficient using word processing and spreadsheet applications. * Previous Customer Service experience a plus. * Must be able to read, write and speak fluent English. * Must possess strong communication skills. * Must be accurate and detail oriented. * Must be able to lift a minimum of 30 pounds. Training Required * Must complete all required training for a "Customer Service Administrator" outlined in the training manual." Benefits Sotera Health offers a competitive benefits package that includes: * Medical, Rx, Dental, Vision, Disability, Life Insurance, Health Savings and Flexible Spending Accounts * 401(k) program with Company match that immediately vests * Paid holidays, vacation and sick time * Free financial planning assistance * Paid parental leave * Education assistance * Voluntary benefits including Critical Illness, Accident, Hospital Indemnity and Pet Insurance * Employee Assistance Program (EAP) All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Sterigenics U.S. LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. We strongly encourage those from underrepresented groups to apply. VEVRAA Federal Contractor

Reporting to the Customer Service Supervisor or General Manager, the Customer Service Administrator communicates directly with customers and performs all responsibilities necessary to ensure customer satisfaction. Prepares various computer reports for both customer and internal use. Completes various forms and logs and forwards to Corporate. Responsibilities Communicates directly with customers and performs all responsibilities necessary to ensure customer satisfaction. Prepares various computer reports for both customers and internal use. Prepares customer invoices. Creates purchase orders, obtains signatures, records for payment, and follows up if not paid. Maintains various logs and reports (i.e., quarterly billings reports), and forwards to Corporate. Orders office and production supplies. Maintains customer records and files. Assists with other tasks as assigned by Supervisor. Qualifications High School Diploma or GED. Six (6) months to one (1) year of general office experience. Must be proficient using word processing and spreadsheet applications. Previous Customer Service experience a plus. Must be able to read, write and speak fluent English. Must possess strong communication skills. Must be accurate and detail oriented. Must be able to lift a minimum of 30 pounds. Training Required Must complete all required training for a “Customer Service Administrator” outlined in the training manual." Benefits Sotera Health offers a competitive benefits package that includes: Medical, Rx, Dental, Vision, Disability, Life Insurance, Health Savings and Flexible Spending Accounts 401(k) program with Company match that immediately vests Paid holidays, vacation and sick time Free financial planning assistance Paid parental leave Education assistance Voluntary benefits including Critical Illness, Accident, Hospital Indemnity and Pet Insurance Employee Assistance Program (EAP) All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Sterigenics U.S. LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. We strongly encourage those from underrepresented groups to apply. VEVRAA Federal Contractor

Employment Type: Full-Time, Hybrid #LI-HYBRID Entry Salary Range: $15.53-$18.63 per hour with an incentive opportunity based on individual performance. Comprehensive Benefits Package We're committed to supporting your well-being and work-life balance through a robust benefits offering: Health & Wellness Medical, dental, and vision insurance to keep you and your family healthy. Financial Peace of Mind 401(k) with company match, life insurance, and disability coverage. Time Off Generous paid time off (PTO), paid holidays, and paid parental leave. Professional Growth Learning and development programs, plus tuition reimbursement to support your career journey. Additional Perks Free Telemedicine Employee Assistance Program (EAP) Wellness initiatives Paid Community Action Volunteer Hours *Parental Leave and Tuition Reimbursement are available after one year of service Advia offers a bilingual premium for this role. This premium acknowledges and compensates bilingual employees who regularly use their language skills to assist our members. Proficiency testing is required, with a specific need for Spanish language proficiency. What you'll do: You will get to provide outstanding service and support to our members and your fellow Advians. You will be the expert, to answer member's questions, service their accounts, and recommend products and services that will best fit their financial needs. You will receive incoming calls and offer solutions whether that be a product, service or resource that the caller requires (or could benefit from) while creating an exceptional experience. You will get to be the voice of Advia. What to know about Advia: Advia is a fast-growing Credit Union. We are in the top 3% of credit unions in the United States and serve almost 200,000 members with assets over $3 Billion. We are deeply rooted in the communities we serve and have a passion for placing our members needs above all else. Our culture can only be described as “work hard, play hard.” Why you should work for us: There are a lot of reasons why you should join the Advia team. As a team member of Advia, you can expect regular and constructive guidance, development opportunities, great benefits, dedicated co-workers, and engaged leaders. We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer. We would encourage you to come see the Advia life! Excited to hear more…here are the deets of the position: We are looking for people that are dedicated, driven and willing. Fostering relationships and building trust is what we do! Our members depend on us to display the highest level of service by maintaining accuracy/confidentiality/efficiency, knowing our products and services, and offering them the best solutions to fit their needs. Advia's Member Contact Specialists are always geared up and ready to provide quick responses and on the spot solutions. This position is very fast paced and fun! So, get your positive, outgoing, people helping people mentality ready and make sure you are verbally ready to rock and roll while you are here! What you'll need: A willingness to learn and desire to be coached. Strong communication skills. Ability to ask questions for clarification. Patience. Customer service experience is strongly preferred, but we can teach this too! A team centered mentality. A passion for helping people. Want to see more? Check us out on our social media for an inside look at what the #advialife is all about.

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BMH Bronson Methodist Hospital Title Regional Call Center Operator - PRN/10am-10pm The Regional Call Center Operator is responsible for day-to-day operations of Bronson Communication Services, which receives an average of 39,000 calls per month. These responsibilities encompass processing incoming calls for Bronson Methodist Hospital, Bronson Battle Creek Hospital and other Bronson entities, paging in-hospital personnel, physicians and orders for Kalamazoo and Battle Creek, executing code procedures for Kalamazoo and Battle Creek, processing changes to Smart Web on-call calendars for the Bronson system, and processing after hours calls for all Bronson practices system wide. Employees providing direct patient care must demonstrate competencies specific to the population served. High school diploma or general education degree (GED) required. 1-2 years related experience and/or training preferred. Previous computer/ call center experience preferred. * Previous working knowledge of basic medical terminology * Excellent communication skills in a high volume department, working with both the public and health care professionals. * Ability to prioritize and work efficiently in emergency or complicated situations where speed and accuracy matter and must have the ability to assure confidentiality of sensitive information. * Must have the ability to provide positive customer service, communicate in English and use good grammar. * Must be able to organize and prioritize workflow. Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. * Handles all incoming calls for Kalamazoo, Battle Creek and other Bronson entities, provides general information and transfers to the appropriate person or department. * Responds to hospital, county, state, and area wide communications through phone, text paging, overhead paging, and computer systems. * Pages all service areas when necessary. * Makes changes to computerized on-call schedules for physicians and departments system wide. * Responsible for emergency, fire, weather, and disaster plan activation for Kalamazoo and Battle Creek. * Monitors fire alarm and medical gas system for Kalamazoo. * Responds to all emergency situations; Code Blue, Yellow, Pink, Orange, Red, Black and Grey, trauma alerts, AMI and Stroke call downs, paging system failures, etc. for Kalamazoo and Battle Creek * Receives and logs answering service phone calls while ensuring doctors were properly paged for the Bronson system. Shift Variable Time Type Part time Scheduled Weekly Hours 10 Cost Center 1690 Bronson Communication Services (BHG) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!

As a Customer Success Representative, you serve as a primary point of contact for KMC Controls' customers, ensuring satisfaction through proactive communication, order management, and problem resolution. This role supports the Customer Success, Technical Support, Training, Sales, Production, and Shipping departments by managing inquiries, coordinating with internal departments, and maintaining a positive, professional customer experience from order placement through post-sale support. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned. The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements of personnel as classified. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manage customer orders from entry through fulfillment, ensuring accuracy and timely delivery. Respond promptly to customer inquiries via phone, email, or CRM system. Provide product information, pricing, and order status updates. Collaborate with production, shipping, and technical support teams to resolve customer issues. Document and track customer interactions in the company's CRM system. Monitor account activity and identify opportunities for improved customer experience or process efficiency. Support sales initiatives by assisting with quotes, returns, and product availability checks. Maintain an up-to-date understanding of KMC Controls products, systems, and services.