Customer support specialist jobs in Erie, PA

Company DescriptionJobs for Humanity is partnering with Aarons to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Aarons Job DescriptionWe are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career with purpose. This is a non-exempt role, paid an hourly wage. The average pay reflected includes base wages for average hours scheduled and average incentive compensation for this role over a twelve month time period. All average pay/compensation amounts are estimates and are not guarantees of any specific hourly wage or incentive compensation amount, nor of future performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes: Sundays off Employee assistance program Employee purchase program with exclusive discounts Physical and financial well-being programs Tuition reimbursement Employee Business Resource Groups 401(k) plan with contribution matching Paid time off, including vacation days, sick days, and holidays Life and disability insurance Medical, dental and vision insurance Paid paternal leave Stock purchase plans Pay on Demand **Benefits vary based on full- and part-time employment status. About Aaron's At Aaron's we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career - our ability to positively influence people's lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today. Aaron's is committed to creating a diverse and inclusive work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregna

National Fuel is currently seeking a Service Specialist for an outstanding career opportunity in our Operations department located at our Erie Service Center located in Erie, PA. National Fuel is proud to have an inclusive workplace where diversity is valued, hard work is rewarded and promotion from within is supported. We offer exciting career opportunities for talented and ambitious job seekers and encourage you to apply today. The ideal candidate will be self-motivated, have a proven track record of good attendance, and committed to workplace safety. The typical work schedule for this position is Wednesday - Sunday 330pm - 12am and could include overtime. Candidates must possess a valid driver's license with a clean driving record and the ability to drive a small company truck or van. Applicants must live within a 20 - mile radius of the Erie Service Center, located at 255 Wayne Street, Erie PA, or be willing to relocate. PRIMARY RESPONSIBILITIES: * Installing and changing meters, reading meters, and performing collection work * Turn gas on and off and investigate leak complaints * Perform routine maintenance on the pipeline system * Perform routine line locates * Keeps all necessary operating records MINIMUM QUALIFICATIONS: * High school diploma or equivalent * Demonstrated mechanical ability * Excellent customer service/communication skills * Basic literacy is required. Ability to read, accurately interpret and analyze written information as well as legibly prepare written documentation * Basic computer skills needed * The physical capability to walk long distances, work outdoors in all types of weather and the ability to work in and around hazardous and difficult to reach areas PREFERRED QUALIFICATIONS: * Experience in plumbing, heating, and/or air conditioning * Experience operating an excavator * Knowledge of gas appliance operation * Basic computer knowledge for work order documentation ABOUT NATIONAL FUEL: National Fuel is a diversified energy company headquartered near Buffalo, NY. Our employees continue to be the most important part of our Company and have made us who we are today. We are dedicated to the communities in which we live and work and have nearly 2,000 employees in Western NY and Northwest PA. COMPENSATION AND BENEFITS: This is a position within the Company's collective bargaining unit with an hourly rate of pay starting at $32.69, after 6 months $33.69, and after 1 year $37.12. National Fuel offers a comprehensive benefits package including the following: * Medical and Prescription Drug Coverage · Paid Sick Time · Dental Coverage · Parental Leave for Mothers and Fathers · 401(k) with Company Match · Tuition Reimbursement · Company Funded Retirement Savings Account · Life Insurance · Paid Vacation · Flexible Spending Account · Paid Company Holidays · Charitable Giving Programs HOW TO APPLY: The successful candidate will be required to pass a DOT mandated drug test, as well as participate in random drug testing. The DOT maintains a list of banned substances which includes medicinal or recreational marijuana. For confidential consideration, please submit your resume and cover letter (preferably in PDF format) to **************** by December 26, 2025. Attachments with a .docm extension will not be accepted. Please reference position 25-056PA- Service Specialist in the subject line of your email.

Job DescriptionSolutions Specialist Level 2 Job Summary/Objective/Role: The Solutions Specialist Level 2 will be responsible for analyzing the needs of users and assisting project managers in the development of high-level custom programs. The Solutions Specialist Level 2 serves as a member of a cross-functional team and has responsibility to independently execute tasks on projects. This includes system architecture, system configuration, programming, design, development, testing, deployment, and maintenance of programs. Responsibilities: This position is responsible for the design, integration, programming, and troubleshooting of SCADA systems, industrial and MES networks, and custom software-based automation applications to support productivity and/or quality improvements for our clients. Additional responsibilities include training Level 1 Solutions Specialists, project management, advising PMs/others on technical requirements. Requirements Four-year bachelor's degree in an accredited engineering discipline or have at least have 4 years of equivalent experience. Minimum 2 years of experience as a Solutions Specialist Level 1 or equivalent experience Completed required training and mentorship Travel required. Essential Functions: Evaluate, analyze, and troubleshoot existing Manufacturing Execution Systems: hardware, software, networking. System Design: Research, understand, and specify/apply commercially available hardware and software. System Design: Ability to evaluate and select system strategies to meet clients' needs. Interpret detailed specifications for client MES applications. Coordinate with other team members, client stakeholders, and vendors to ensure design intent and cost effectiveness of delivery are achieved. Develop detailed system documentation with minimal direction. Create project documentation (RAILs, FATs/SATs, SOWs, FDS, Server Configuration, etc.) Write operations manuals at the direction of Project Managers. Hardware and software, specify and implement with minimal guidance Appropriate hardware for system (server, PC, UPS, switch, NAS, redundancy, etc.) Software including OS, communications software, drivers, other software packages, etc. Update device firmware, Install, license, and patch software, update drivers Networking: Efficiently design, implement, and document networks for new and existing systems. Backend Development & Support Database development within SSMS or similar, Installation and configuration of the software, design appropriate database for client's application, query data from databases, and maintain live database servers. Integration between software applications via APIs/payloads (ERP, WMS, MES, Printing Applications, etc.) and develop a thorough understanding of integration to PLCs and other automation devices Develop efficient and robust custom scripting/programming to meet client needs Become highly proficient in the configuration of third-party software applications Frontend Development and support User Interface & SCADA/HMI Screen Development Creation of automated reports within SSRS and SCADA reporting tools Knowledgeable of recipe management systems Awareness and understanding of current cyber security threat landscape and follow Cyber Security best practices Upgrade and service software on live client applications Ability to breakdown and estimate work to support sales efforts. On-site support of for design reviews, consultancy, installation, start-up, and troubleshooting. Provide remote assistance for client with technical support to meet lead time and quality of client‘s requests. Executes functional tests after system development is completed to ensure quality. Startup Verifications (FAT/SAT documentation). Provide training to Solutions Specialist Level 1 individuals Knowledge, Skills and Abilities Firm commitment to efficiently delivering solutions. Effective written and oral communication skills. Work efficiently with minimal supervision. Ability to work effectively in a team environment or independently with minimal support. Demonstrate proficiency with PCs, operating systems, and MS Office applications (Outlook, Word, Excel, PowerPoint, Office 365, Teams, MS Project). Demonstrate client focused attitude. Full understanding of project scope, budget, and schedules. Full understanding of company standards and full complies with them. Ability to manage multiple concurrent projects, breakdown, and delegate work tasks Passionate about sharing knowledge and motivating professional staff Ability to effectively prioritize and execute tasks in a high-pressure environment. Ability to communicate technical concepts to technical and non-technical audiences Aptitude for learning new technologies Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations. Broad knowledge of data processing systems, concepts, and methodologies Demonstrate knowledge in the following processes: Packaging Line Control Packaging Equipment Water/Waste Water processes Batching CIP Holds Certification(s) and/or expert status to show knowledge in their field Competencies: Decision Making Communication Conflict Management Problem Solving/Analysis Execution Planning & Adaptability Mentoring Physical Demands: Must possess ability to work in a standard office setting and use standard office equipment, including a computer, and to visit various client and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Finger dexterity needed to access, enter, and retrieve data using a computer keyboard and to operate standard office equipment. This is primarily a sedentary office classification although prolonged standing and walking and the ability to climb ramps, stairs, and ladders may be required when traveling or on client site. May occasionally require the ability to lift, carry, push, and pull materials and objects up to 40 pounds or heavier weights with assistance and/or the use of proper equipment.

Job Description Join Our Team as a Customer Service Specialist! Are you passionate about pets and love connecting with people? At Paws 'n Claws PlayCare & Styling S'paw, located in Erie, PA, we're more than just a pet care business-we're a community dedicated to providing top-notch care and a welcoming experience for pets and their owners. If you're looking for a role that combines your love for animals with your knack for customer service, we'd love to meet you! About the Role: Customer Service Specialist As a Customer Service Specialist, you'll be the friendly face and helpful voice that ensures every customer-whether they have two legs or four-feels valued and cared for. From answering questions to assisting with purchases, you'll play a key role in creating a positive experience for our clients. What You'll Do: Key Responsibilities Greet customers warmly and assist with inquiries about our services and products. Provide knowledgeable recommendations on pet care items, food, and treats. Process transactions accurately and efficiently. Schedule services (Styling, PlayCare & Lodging) accurately Maintain a clean and organized boutique to create a welcoming environment. Support the team with additional tasks to ensure smooth day-to-day operations. What We're Looking For: Skills & Qualifications Experience: At least 1 year of experience in customer service or a related field. Communication: Strong interpersonal and communication skills to engage with customers and team members alike. Pet Passion: A genuine love for animals and a desire to help pet owners find the best solutions for their furry friends. Reliability: A dependable team player who thrives in a fast-paced environment. Friendly and Bubbly Personality: We get to know our customers well and our customers get to know us well. Recognizing and matching that customer's energy is a must. Some love to joke - being able to banter back-and-forth with them is both fun and encouraged! Why You'll Love Working Here: Benefits & Perks We believe in taking care of our team as much as we care for our customers and their pets. Here's what we offer: - Free tee-shirts to keep you comfortable and part of the team. - Group dental and vision plans to support your health. - A retirement plan with 3% matching to help you plan for the future. - 20% off food and treats for your own furry friends. - 30% off all other boutique items (excluding flea medication) to spoil your pets and yourself. Our Culture & Values At Paws 'n Claws PlayCare & Styling S'paw, we're all about creating a fun, friendly, and supportive environment-for both our team and our customers. We take pride in our work, value collaboration, and share a deep love for pets. If you're looking for a workplace where you can make a difference and feel like part of a family, this is the place for you. Ready to Join the Pack? If this sounds like the perfect fit for you, we'd love to hear from you! Apply today and take the first step toward a rewarding career with Paws 'n Claws PlayCare & Styling S'paw. Let's make every tail wag and every customer smile-together! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Agility is continuing to expand and serve as a major force in the contact center industry. Our unique culture of innovation creates an environment where you will continually learn and be challenged to develop your career. Job Description We have immediate openings for Customer Service Agents, Management Trainees and Inside Sales Reps. Apply now at ************************* or stop in at 2323 West 38th Street Monday through Friday 10 to 4. No Phone Calls Please! Additional Information Start a successful career - We're offering paid training, forward-looking opportunities, flexible hours, and a full complement of benefits including 401(k). Apply online at ************************* call our employment hotline at 866-1900, or stop in for a tour and apply on-site at 2323 West 38th Street, Erie, Pa. 16506

Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI - SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $31,500.00 - $85,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. **Responsibilities** - Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times - Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service - Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities - Present a professional, confident and enthusiastic image to develop trusting relationships with all customers - Effectively manage customer account data which includes setting up new accounts and maintaining related data **Why join the Suburban Propane team?** Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including: + Medical, dental, and vision (eligibility after just 30 days of employment) + Paid time off that increases with tenure + A 401(k) with company match and immediate vesting + A new employee training program and many opportunities for continued learning and career development + Disability and life insurance + Employee recognition program + Generous tuition assistance program + Propane discounts, and more! For eligibility and a full list of our benefit offerings please visit: ****************************************** . **Qualifications** - Minimum of 3 years of experience in a customer service role - Minimum of a High School diploma or GED preferred - Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports - Ability to multi-task and prioritize assignments in a team environment Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) **_Suburban Commitment_** - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) **_SuburbanCares_** - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) **_Go Green with Suburban Propane_** - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit *********************** . _It's an amazing time to become a part of our team as we expand our national footprint and_ _make strides toward a sustainable, clean energy future!_ **Applications will be accepted until the position is filled.** **As part of our pre-employment hiring process, background checks and drug screens are performed.** **For more information about our hiring process, please visit:** ******************************************************** _At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance._ _In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here:_ ************************************************************* (************************************************************* ) Email to a friend **Need help finding the right job?** We can recommend jobs specifically for you! **Job Location** _US-PA-Meadville_ **Posted Date** _6 months ago_ _(6/25/2025 10:57 AM)_ **_Job ID_** _2025-15704_ **_Category_** _Customer Service_ **_Position Type_** _Full-time Regular_

Call Center Operator - Switchboard Operator - Onsite, No Remote Work Full benefits including healthcare, 401K, Rewards program and Paid time off Multi-year contract Multiple shifts are available including daytime, swing shift and overnight shift Magellan Solutions USA is a veteran-owned Call Center and BPO company with a track record of performance. Magellan is actively recruiting for a part-time Call Center Representative opportunity for a Federal client in Erie, PA Essential Duties and Responsibilities Answers incoming calls and communicate with clients with respect, courtesy, empathy, tact, and professionalism. Transfer to the appropriate extension or individual accurately. Troubleshoots situations accurately, quickly, and efficiently for customers on the phone. Be comfortable handling calls from a variety of callers under complex and stressful circumstances. Maintain an above average attendance record. Qualifications/Requirements High school diploma required Must have a Real ID Outstanding verbal communication skills (phone etiquette). Detail oriented, ability to multi-task, and highly organized. Prior customer service or call center experience preferred. Strong Microsoft Office skills. Able to work without direct supervision. Previous Military encouraged to apply Must be able to pass an extensive background check

Offering $16.5 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

Offering $16.5 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

At INEOS Pigments, we value our people's contribution in making us one of the largest producers of titanium dioxide in North America. Providing numerous products and services to industries around the globe, from coatings to plastics to paper and other end-uses, we invest in employee development and offer a wide range of career opportunities, offering everyone the chance to broaden their experience and build a professionally rewarding career. About the Role In this role, you will manage all the facets of customer relationships to ensure that defined and agreed to customer needs are met. Direct relations between external customers and Commercial, Credit, and Transportation/Warehousing personnel. Manages more complex accounts, which may include export, import, and consignment accounts. Provide guidance to less experienced customer service representatives for complex items. Assures that all activities comply with customs and transportation guidelines aligned with the country of destination. . About You: Relevant BS or BA degree desired or equivalent experience Minimum 2 to 5 years of experience in export customer service function, manufacturing-oriented preferred, with knowledge of customs and shipping documentation requirements. Proficiency in SAP or comparable software system desired Demonstrated ability in detail-oriented functions, with communication and export documentation Demonstrated leadership skills and ability to interact clearly and efficiently with customers, freight forwarders, shippers, and internal business functions. Demonstrated dedication to meeting internal and external customers' expectations while maintaining effective relationships with customers Strong written and verbal communication compete Computer literacy- basic knowledge of MS Office (Word, Excel, and PowerPoint) Ability to work with multi-disciplinary teams and across different locations Specific Job Responsibilities: Processes the most complex customer orders, inquiries, and complaints covering items or products ordered with deep expertise Maintains ongoing relationships with key customers and commercial staff Utilizes knowledge of products, product availability, sales territories, and individual customers to provide a communication link to customers Records and processes orders and inquiries received by fax, telephone, and electronic mail. Provide pricing, availability, and schedule information within established guidelines. Work with freight forwarders to schedule shipments by ocean vessel to meet customer requirements Provides accurate and timely export fillings LC's and customer documentation Provides pricing, availability, and schedule information within the established guidelines. Researches and obtain a resolution of customer issues. Serves as the communications link between customers and sales staff to assure responsiveness Provides guidance and assistance to new and less experienced staff Our Ashtabula, Ohio Complex, consisting of two plants just south of Lake Erie, is a state of the art manufacturing complex with leading technology and more than 45 years of manufacturing excellence. INEOS Pigments offers a competitive salary with an annual bonus and a comprehensive benefits package, including paid time off, medical, dental, vision, short-term disability, long-term disability with the buy-up option, basic life & AD&D insurance with a buy-up option for self and dependents, 401(k) with company match. EOE M/F/Vet/Disabled Read about "EEO is the Law"

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Additional Information All your information will be kept confidential according to EEO guidelines.

We are looking to hire an enthusiastic Customer Contact Specialist to recover payments due on accounts delinquent 1-90 days, as well as ensuring the customers have a positive experience with inbound inquiries. The Customer Contact Specialist will review accounts for recent activity and changes, ask probing questions to establish the customer's ability to pay the debt, and take steps to resolve the matter. The Customer Contact Specialist will need to apply their communications skills to multitask by typing notes simultaneously while speaking to customers. To ensure success, the Customer Contact Specialist will need to be up to date with laws, regulations, policies, and procedures related to debt collection in the Mortgage industry. Required position training and certifications are provided to the employee. Must be able to work Monday through Friday 12pm-9pm EST WHAT YOU WILL DO: * Customer Communication -Making outbound collections calls in a professional manner while maintaining and improving customer relations. * Customer Communication -Handling inbound customer service calls in a professional manner while maintaining and improving customer relations. * Discuss account details, answer customer inquiries, verify contact information while providing excellent customer service (account balance, escrow changes, etc.) * Collecting payments- efficiently provide all payment options to customers- (Pay by Phone, Web payments, ACH, etc.) * Identify financial hardships attributing to account delinquency and take proper action to aid the borrower. * Negotiate payment plans as needed. * Provide prompt follow-up on payment arrangements. * E-Mail correspondence to encourage payment of delinquent accounts. * Make monthly outbound skip trace calls. * Maintain record of contacts and attempted contacts as well as details of conversations and arrangements in the required systems. * Achieve daily goals and availability. * Responsible for meeting legal requirements and following internal policies. * Respond to E-Mails in a sensible professional manner. * Adhere to federal and state debt collection laws and regulations. WHAT WERE LOOKING FOR: * Customer/Client Focus- must have excellent Active Listening skills * Problem Solving/Critical thinking skills * Time Management-Capability to multitask in fast paced environment * Clear and Concise professional communication- Written and Verbal * Effectively handling irate customers * Outstanding phone etiquette * Teamwork Orientation- but with ability to work successfully on own initiative. * Proficient Computer skills * Strong typing skills * Strong organizational skills * Negotiating skills * Patience and stress management * Adaptable to change * Strong Work Ethic * Familiar with the Fair Debt Collection Practices Act (FDCPA) and other laws governing debt collection practices. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanner, printer, and photocopiers. Ability to sit for extended periods of time is essential. Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday 12pm-9pm EST, in addition to one Saturday per month 8:00 am- 12:00 pm. Overtime may be required for business needs. Education and Experience * High school diploma or equivalent required * Knowledge of Microsoft Office and Google applications required * Customer service experience, preferred * Prior experience in debt collection preferred * Mortgage banking experience, preferred * Telecommunication experience, preferred Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Whats in it for you? * Competitive compensation and full benefits package include medical, dental, and vision. * 100% company-paid life insurance and disability coverage! * 401K with company matching! * 17 days PTO (increases with tenure) and 9 company paid holidays! * Professional but fun, casual work environment and great team culture! About BSI Financial Founded in 1986, we provide financial services that support our vision of enabling sustainable home ownership by practicing core values that embody doing what is right; emphasizing problem solving; delivering on expectations and winning with humility. Our clients include lenders and investors who make home financing possible. BSI Financial was ranked multiple times in the SMU Dallas 100 list of the fastest growing companies in North Texas and was twice named to the Inc. 5000 list of the fastest growing U.S EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Who We Are Since 1958 ErieTec has been a leading family owned regional supplier of mission critical power transmission equipment, material handling/conveyance equipment, electrical controls and other components that are used to keep key industries operating. These industries include food processing, energy, plastics, recycling, metals, wood and paper products and aggregates to name just a few. Do you quickly connect to others and enjoy discovering solutions that benefit your customers? Is it important for you to understand how something “works?” Do you thrive on selling the benefits of products to customers to ensure the best solution for them? Job Description This is a great opportunity for a candidate who thrives in a fast-paced environment and enjoys the proactive sales process. If you are a self-disciplined, results-driven individual with mechanical, electrical and mathematical aptitude then this is the perfect position for you. The ideal candidate will possess strong analytical skills & technical abilities; enabling the person to sell products that provide successful solutions to customer application problems. We provide an extensive training program for employees at all levels. Our goal is to promote from within when suitable positions become available. Qualifications Sales experience required Strong computer skills. Willingness and ability to learn mechanical/electrical product. Experience with industrial distribution desirable but not required. Excellent interpersonal communications. Team player REQUIREMENTS Apply expert knowledge of sales administration, sales techniques, technical processes, and application of products and services involved. Effective written and verbal communication. Read, differentiate, analyze information to achieve required information/product/results for customer application. Appreciable planning, medium complex decision-making skills. Interact with technical personnel and management decision makers. PHYSICAL Considerable amount of multitasking in fast-paced environment, moderate physical requirements involving standing, sitting, stooping, bending, lifting up to 50 lbs. (70 lbs+ with assistance) infrequently. Drive. Occasional eye strain. Hearing acuity. Communicate verbal and written in clear, concise and logical format Additional Information All your information will be kept confidential according to EEO guidelines. $1,000 in your first paycheck and $1,000 upon successful completion of 6 months.

We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. Responsibilities * Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times * Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service * Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities * Present a professional, confident and enthusiastic image to develop trusting relationships with all customers * Effectively manage customer account data which includes setting up new accounts and maintaining related data Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including: * Medical, dental, and vision (eligibility after just 30 days of employment) * Paid time off that increases with tenure * A 401(k) with company match and immediate vesting * A new employee training program and many opportunities for continued learning and career development * Disability and life insurance * Employee recognition program * Generous tuition assistance program * Propane discounts, and more! For eligibility and a full list of our benefit offerings please visit: ****************************************** . Qualifications * Minimum of 3 years of experience in a customer service role * Minimum of a High School diploma or GED preferred * Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports * Ability to multi-task and prioritize assignments in a team environment Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************ It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: **************************************************** At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: *************************************************************

Job Description Call Center Operator - Switchboard Operator - Onsite, No Remote Work Full benefits including healthcare, 401K, Rewards program and Paid time off Multi-year contract Multiple shifts are available including daytime, swing shift and overnight shift Magellan Solutions USA is a veteran-owned Call Center and BPO company with a track record of performance. Magellan is actively recruiting for a part-time Call Center Representative opportunity for a Federal client in Erie, PA Essential Duties and Responsibilities Answers incoming calls and communicate with clients with respect, courtesy, empathy, tact, and professionalism. Transfer to the appropriate extension or individual accurately. Troubleshoots situations accurately, quickly, and efficiently for customers on the phone. Be comfortable handling calls from a variety of callers under complex and stressful circumstances. Maintain an above average attendance record. Qualifications/Requirements High school diploma required Must have a Real ID Outstanding verbal communication skills (phone etiquette). Detail oriented, ability to multi-task, and highly organized. Prior customer service or call center experience preferred. Strong Microsoft Office skills. Able to work without direct supervision. Previous Military encouraged to apply Must be able to pass an extensive background check

Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning duties Taking orders over phone and in person Dealing with customer concerns Greeting customers within 10 seconds Up selling Cash handling Keeping the customer area clean Assisting Pizza Makers with toppings and dough

We are looking to hire an enthusiastic Customer Contact Specialist to recover payments due on accounts delinquent 1-90 days, as well as ensuring the customers have a positive experience with inbound inquiries. The Customer Contact Specialist will review accounts for recent activity and changes, ask probing questions to establish the customer's ability to pay the debt, and take steps to resolve the matter. The Customer Contact Specialist will need to apply their communications skills to multitask by typing notes simultaneously while speaking to customers. To ensure success, the Customer Contact Specialist will need to be up to date with laws, regulations, policies, and procedures related to debt collection in the Mortgage industry. Required position training and certifications are provided to the employee. Must be able to work Monday through Friday 12pm-9pm EST WHAT YOU WILL DO: Customer Communication -Making outbound collections calls in a professional manner while maintaining and improving customer relations. Customer Communication -Handling inbound customer service calls in a professional manner while maintaining and improving customer relations. Discuss account details, answer customer inquiries, verify contact information while providing excellent customer service (account balance, escrow changes, etc.) Collecting payments- efficiently provide all payment options to customers- (Pay by Phone, Web payments, ACH, etc.) Identify financial hardships attributing to account delinquency and take proper action to aid the borrower. Negotiate payment plans as needed. Provide prompt follow-up on payment arrangements. E-Mail correspondence to encourage payment of delinquent accounts. Make monthly outbound skip trace calls. Maintain record of contacts and attempted contacts as well as details of conversations and arrangements in the required systems. Achieve daily goals and availability. Responsible for meeting legal requirements and following internal policies. Respond to E-Mails in a sensible professional manner. Adhere to federal and state debt collection laws and regulations. WHAT WE'RE LOOKING FOR: Customer/Client Focus- must have excellent Active Listening skills Problem Solving/Critical thinking skills Time Management-Capability to multitask in fast paced environment Clear and Concise professional communication- Written and Verbal Effectively handling irate customers Outstanding phone etiquette Teamwork Orientation- but with ability to work successfully on own initiative. Proficient Computer skills Strong typing skills Strong organizational skills Negotiating skills Patience and stress management Adaptable to change Strong Work Ethic Familiar with the Fair Debt Collection Practices Act (FDCPA) and other laws governing debt collection practices. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanner, printer, and photocopiers. Ability to sit for extended periods of time is essential. Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday 12pm-9pm EST, in addition to one Saturday per month 8:00 am- 12:00 pm. Overtime may be required for business needs. Education and Experience High school diploma or equivalent required Knowledge of Microsoft Office and Google applications required Customer service experience, preferred Prior experience in debt collection preferred Mortgage banking experience, preferred Telecommunication experience, preferred Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. What's in it for you? Competitive compensation and full benefits package include medical, dental, and vision. 100% company-paid life insurance and disability coverage! 401K with company matching! 17 days PTO (increases with tenure) and 9 company paid holidays! Professional but fun, casual work environment and great team culture! About BSI Financial Founded in 1986, we provide financial services that support our vision of enabling sustainable home ownership by practicing core values that embody doing what is right; emphasizing problem solving; delivering on expectations and winning with humility. Our clients include lenders and investors who make home financing possible. BSI Financial was ranked multiple times in the SMU Dallas 100 list of the fastest growing companies in North Texas and was twice named to the Inc. 5000 list of the fastest growing U.S EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.