Customer support specialist jobs in Fort Myers, FL - 532 jobs
All
Customer Support Specialist
Customer Representative
Account Services Representative
Customer Service Representative
Customer Service Expert
Service Specialist
Service Advisor
Client Service Specialist
Client Specialist
Reservations Agent
Director, Customer Support Services
Customer Support Agent
Service Center Representative
Call Center Specialist
Customer Service Advisor
Client Service Specialist (Teller)
Bank of The Ozarks 4.8
Customer support specialist job in Fort Myers, FL
Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and processing financial transactions. Promote a positive, help Client Service, Teller, Specialist, Customer Service, Banking, Retail
$29k-35k yearly est. 8d ago
Looking for a job?
Let Zippia find it for you.
SERVICE ADVISOR
Acmgmt LLC
Customer support specialist job in Cape Coral, FL
Experience required Chrysler experience preferred but not required CDK experience a plus We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.
"Florida Drug-Free Workplace: Pre-employment Drug Testing"
$37k-65k yearly est. 8d ago
Customer Service Representative
Benecard Services, Inc.
Customer support specialist job in Bonita Springs, FL
Under the direction of Call Center leadership, a Customer Service Representative is primarily responsible for handling incoming telephone calls and making outbound calls as needed. A Customer Service Representative may also be required to handle e-PA, e-mail and facsimile inquiries as needed and will have to meet established productivity and quality objectives.
Initial training is 10 - 12 weeks in duration, Monday - Friday from 8:30 AM - 5:00 PM, work schedule change will be required after completing training.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Respond promptly to all incoming inquiries/issues from pharmacy providers, members, and authorized client representatives.
Make outbound calls as needed.
Navigate multiple systems across dual screens and clearly document each call.
Stay current with new policies and procedures.
Maintain strong working relationships with co-workers and managers in support of a cohesive team environment.
Maintain required quality and productivity metrics.
Be proactive by reporting any repeat complications that may be occurring because of systems, policies, or technological deficiencies.
Gain timely supervisory assistance in the event the situation requires intervention or investigation beyond normal capacity.
Treat others with dignity and respect and demonstrate empathy on a regular basis, especially during difficult situations.
Other duties as assigned.
QUALIFICATIONS
Three years' experience in a call center environment, (Must have high school diploma) or equivalent.
Process oriented, ability to work in a team environment,
Knowledge of Microsoft Outlook, Excel and Word is preferred,
Excellent written and oral communication skills are required,
Demonstrated ability to work and make decisions in a fast-paced environment,
Demonstrated ability to multi-task,
Flexible work schedule as needed
Proven track record of reliability
Will need to support weekend and possible second shift work.
We are an equal opportunity employer.
$23k-31k yearly est. 8d ago
Surgical Services Specialist PACU (Charge RN)
Lee Health 3.1
Customer support specialist job in Fort Myers, FL
Department: Peri-Anesthesia Care Unit Work Type: Full Time Shift: Shift 1/2:30 PM to 11:00 PM Minimum to Midpoint Pay Rate:$35.04 - $47.30 / hour Responsible for the delivery and documentation of patient care through the nursing process of assessment// diagnosing// planning// implementation// and evaluation. Performs responsibilities in five areas of nursing practice: clinician// teacher// researcher// leadership and professional development. Responsible for directing and coordinating nursing care for patients based on established clinical nursing practice standards subscribed to by American Nursing Association and in accordance with the Florida Nurse Practice Act. Collaborates with other professional disciplines to ensure effective and efficient patient care delivery and the achievement of desired patient outcomes. Supports the organization vision and mission. Uses knowledge of patient's age and cultural diversity into the provision of patient care. Contributes to the provision of quality nursing care through excellence in customer service and performance improvement techniques that demonstrate positive outcomes in patient care. Clinically competent RN vested with the responsibility and control of all tasks associated with equitable// on time delivery of the surgery schedule. Collaborates// integrates and communicates to all team members providing optimal efficiency of daily operations.
Requirements
Educational Requirements
Degree/Diploma ObtainedProgram of StudyRequired/
Preferredand/or
Additional Requirements
Graduate of an accredited school of practical nursing
Experience Requirements
Minimum Years RequiredArea of ExperienceRequired/
Preferredand/or2 YearsSurgical ServicesRequired
State of Florida Licensure Requirements
LicensesRequired/
Preferredand/or Registered Nurse LicenseRequired
Certifications/Registration Requirements
Certificates/RegistrationsRequired/
Preferredand/or
US:FL:Fort Myers
$35-47.3 hourly 2d ago
Customer Service Agent
Sixt 4.3
Customer support specialist job in Fort Myers, FL
Back to results Customer Service Agent Branches & Operations Full-time Fort Myers, United States Apply now Apply now Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $19.
YOUR ROLE AT SIXT
* You welcome all customers upon arrival and gather feedback to improve their future rental experience
* You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels
* You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process
* You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location
* You work in various weather conditions and are willing to take on additional tasks to support business needs
YOUR SKILLS MATTER
* Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience
* Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship
* Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications
* Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane
* Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus
WHAT WE OFFER
* Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future
* Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays
* Bonus Plan Take advantage of a bonus plan based on performance
* Employee Assistance Program Access support whenever needed through our Employee Assistance Program
* Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
* Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
Postet on 14.01.2026
# REF26234X
* LinkedIn
* Instagram
* Whatsapp
* Copy link
Share this job offer
$19 hourly 14d ago
Fruit Expert- Customer Service
Palmko Enterprises
Customer support specialist job in Estero, FL
The Fruit ExpertTM - Customer Service Associate ensures that the Edible service standard is met and surpassed by providing customers with prompt service, delivering a WOW experience.
Essential Job Functions and Responsibilities:
• Demonstrates a strong understanding of product knowledge and quality standards
• Welcomes and connects with every customer to provide excellent customer service
• Discovers customer needs and appropriately suggests products with every customer to enhance service and meet sales goals
• Assists customers in the selection and purchase of Edible products
• Uses effective sales approaches and displays strong knowledge of product line
• Effectively converts customer inquiries into sales
• Builds long-term relationships and builds the trust and loyalty of customers
• Responds to customer needs
• Maintains customer service area and equipment in a clean and appealing manner
• Manages difficult customer situations in a calm and professional manner
Maintains Quality Store Operations
• As needed, prepares a variety of fruit arrangements, dipped fruit, and ETG products to Edible standards
• Follows store policies and procedures for operational flow at each station
• Performs cleaning tasks in accordance with the cleaning standards and works as a storeteam player
• Presents oneself professionally and demonstrates clear communication with all customers and co-workers
• Follows standards for merchandising, stocking, rotating and storing all products
Financial Contribution
• Follows cash handling and register policies
• Follows inventory stocking and recording guidelines
• Takes responsibility to learn all aspects of the position
• Learns and demonstrates creating the Edible Experience
• Learns and performs duties of customer Service, production, and/or delivery driver as needed
• Learns and demonstrates all performance standards by completing in-store training and utilizing digital training portal on an ongoing basis
$39k-86k yearly est. 60d+ ago
Operations/Dispatch and Customer Service Support
Good Greek Moving & Storage
Customer support specialist job in Fort Myers, FL
Are you looking for an innovative, fast paced and rewarding opportunity to expand your career?
If so, LOOK no further! Good Greek Moving & Storage is expanding its team of professionals. Known in the marketplace as an industry leader in the moving community, Good Greek is a total relocation expert offering, storage, trash removal, auto transport, realty services and premier concierge services. The Operations/Dispatch and Customer Service Support position is an essential and multifaceted role in our organization's operations. They will work with our professional moving crews, compliance personnel and customers. Become a key member of the Good Greek thriving team of professionals.
We are seeking innovative, forward thinking, and tenacious individual to work with our leadership team, existing and prospective clients, and our partners. To be successful in this role you will need to be highly organized, socially confident, exude excellent customer service skills and must be able to multitask. An outstanding candidate should be able to keep all facets of an office running smoothly and ensure all operational responsibilities are being fulfilled. While ensuring compliance with regulations.
Good Greek is a Leader in the industry offering extremely competitive compensation and benefits! APPLY TO LEARN MORE
Key Skills/Qualifications
Detailed orientated
Skilled in documenting Important Data
Precise data entry
Strong Phone Skills
Listening and verbal communications
Astute, high energy and dependable
Proficient in reporting
Strong ability to multitask
Ability to work effectively under pressure
Must have 1-3 years Operations/Dispatch experience
Bilingual a plus!!!
Core Responsibilities
Planning and coordinating jobs
Setting schedules
Maintaining driver\helper relationships
Ensuring adequate capacity for job coverage
Answering the telephone and making follow-up calls.
CRM data entry/software data management
Fielding Customer Service Inquires
Provide ETA updates in company software and make relevant notes in shipment notes
Monitor drivers and ensure that they are following DOT regulations-and document/report violations of regulations
Communicate with customer and with customer service on driver s schedule
Log and track driver locations and activities
Job Type:
Full Time
Salaried Position
Salary and Benefits:
Competitive Benefit Package Available
Paid Training
*Good Greek and our affiliates are equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$28k-44k yearly est. Auto-Apply 41d ago
Service Professional (Seasonal)
Proforce Pest Control
Customer support specialist job in Fort Myers, FL
Temporary Description
Join the Buzz at ProForce! Seasonal Service Pro - Pest Control Hero!
Job Type: Full-Time, Seasonal
Pay: $19.00-$21.00/hr
Schedule: Monday-Friday (with some Saturdays) - Seasonal hours vary!
Make Homes Safer. Be a Pest-Fighting Pro.
At ProForce Pest Control, we're not just bug-busters - we're home protectors.
Our mission? Provide eco-friendly, people-first pest control with top-tier service that makes customers feel like VIPs.
Now Hiring for the Upcoming Season
As we prepare for our peak season, ProForce Pest Control is adding several Seasonal Service Professionals to our team. This role is ideal for individuals who enjoy hands-on work, customer interaction, and being part of a fast-moving, growth-oriented environment.
Now we're looking for seasonal warriors to join the front lines as Service Professionals - no experience required. If you're hardworking, customer-focused, and ready to build a stable career with real growth potential, we'll train you every step of the way.
What You'll Be Doing:
Forget everything you think you know about pest control. This isn't just spraying and walking away - this is hands-on problem-solving and five-star customer service. You'll be:
Inspecting homes and businesses for unwanted invaders (think ants, roaches, spiders - you name it).
Crafting smart, safe treatment plans to keep pests out and peace of mind in.
Delivering the kind of friendly, knowledgeable service that turns first-time customers into lifetime fans.
Sharing expert tips with clients to help keep their spaces pest-free year-round.
What Makes This Role Exciting:
We train you - no experience needed. Bring a great attitude and a willingness to learn; we'll teach you the rest.
No two days are the same. You'll be out in the field, solving real problems, meeting new people, and always learning.
You'll be part of a great team. We're fun, focused, and all about growth - yours and ours.
This could lead to more. While this role is seasonal, many of our top team members started just like this.
Equal Employment Opportunity:
ProForce Pest Control is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We also accommodate disabilities and pregnancy-related needs as required by law.
Requirements
What You Bring:
(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions).
A knack for working outdoors, staying active, and solving problems.
Great people skills - you know how to make customers feel heard and helped.
A valid driver's license and clean driving record.
Experience in pest control is a plus, but not a must. We'll train the right person!
Your Success = Our Success
We track performance with tools like:
Route Efficiency & Completion Rates
Customer Reviews & Net Promoter Scores (NPS)
Safety First: We reward safe driving and smart handling of equipment
What's In It For You:
Competitive pay + performance incentives
Hands-on training and certification opportunities
A chance to turn seasonal into permanent
A supportive, people-first culture
Ready to Join the Hive?
If you're someone who thrives on challenge, loves being out in the field, and believes every customer deserves VIP treatment - we want to hear from you.
Apply now and help us make homes safer, one visit at a time.
Salary Description $19 - $22 / hour
$19-21 hourly 7d ago
Customer Service Insurance Advisor
Happy Halloween
Customer support specialist job in Estero, FL
Responsive recruiter Benefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Parental leave
Training & development
Tuition assistance
Vision insurance
Wellness resources
About Us
At Ted Todd Insurance, we believe exceptional service begins with people who genuinely care. Our Customer Service team is the heart of our agency supporting clients, solving problems, and ensuring every person who contacts us feels heard, protected, and valued.
We are an ethical, compliance-focused, team-centered organization where doing what's right for the customer always comes first. If you thrive in a positive environment where teamwork, professionalism, and client relationships matter, you will enjoy being part of our culture.
About the RoleAs a
Customer Service Insurance Advisor
, you are the voice of TTI for existing clients. You'll provide guidance, answer questions, resolve concerns, make policy updates, and identify coverage gaps always with integrity and clarity.
Your mission is to create a
WOW experience
at every interaction by being knowledgeable, patient, solution-focused, and genuinely committed to helping people understand their insurance.
This is not a sales role with quotas. It is a client relationship role focused on service excellence, accuracy, and consultative support.
What You'll Do
Handle 30+ inbound service calls per day with professionalism and empathy.
Provide clients with a warm, educational, and exceptional experience every time.
Communicate through phone, email, text, and chat with equal clarity and professionalism.
Listen carefully to understand each client's needs and concerns.
Set clear expectations and ensure timely follow-up on all service tasks.
Review coverage and help identify potential gaps or exposures so clients can make informed decisions.
Complete data entry and documentation across multiple platforms accurately and promptly.
Work collaboratively with Sales, Retention, and other internal teams to solve problems and support clients.
Uphold all compliance, documentation, and communication standards.
This Role Is a Great Fit If You…
Are a strong communicator who can explain information simply and clearly.
Enjoy helping people and solving problems.
Take pride in providing exceptional service not just “answering questions.”
Thrive in a structured, supportive, in-office environment with a team mindset.
Stay calm under pressure and handle multiple inquiries with professionalism.
Have strong attention to detail and accuracy in documentation.
Believe that doing what is right for the customer is non-negotiable.
Qualities of a Successful Customer Service Advisor
Communicates confidently across phone, email, text, and chat.
Creates a WOW experience through friendliness, clear explanations, and reliability.
Works collaboratively with teammates to meet client needs.
Handles data entry with ease and accuracy.
Brings a positive, unifying work ethic that supports a culture of teamwork.
Is motivated by helping clients feel protected and supported.
Qualifications
Customer service or administrative experience preferred (insurance experience is a plus).
Strong verbal and written communication skills.
Ability to navigate multiple systems while assisting customers.
High attention to detail and accuracy.
18+ and legally eligible to work in the U.S.
High school diploma or equivalent.
This is an in-office role.
If you enjoy helping people and want to be part of a trustworthy, mission-driven team, we'd love to meet you. Compensation: $42,500.00 - $52,500.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Join the Ted Todd Insurance Team
Ted Todd Insurance (TTI), an Allstate agency with a longstanding history since 1986, is the largest Allstate agency operating out of Florida. We have a passion for growth and are actively seeking top talent from across the nation to join our dynamic team. With four offices spread throughout Florida, our mission is to leave both our customers and employees better than we found them. We operate with a foundation built on integrity, accountability, continuous development, and open communication.
Why TTI?
At TTI, we are proud of the inclusive and friendly culture we have built. Our insurance professionals are driven, exceeding their goals daily while making a significant impact in the insurance world. We prioritize a work environment where diversity is championed, and every individual's voice is heard.
Our Commitment to Diversity and Inclusion
We strive to be an organization free from discrimination, ensuring no one is treated differently based on race, religion, ethnicity, gender, gender identity, age, marital status, sexual orientation, veteran status, or disability status. We believe in the strength that comes from diversity and inclusivity.
Professional Growth and Rewards
At TTI, you will find a team dedicated to your professional and personal growth. We reward those who work hard, show compassion, and contribute to our mission of transforming the insurance industry.
If our mission and values resonate with you, we believe you will thrive here at TTI. Join us and make a difference in the insurance world.
The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. 2021 Allstate Insurance Co.
$42.5k-52.5k yearly Auto-Apply 60d+ ago
Account Service Rep
The Hertz Corporation 4.3
Customer support specialist job in Estero, FL
**Account Service Representative - Corporate Contracts:** The primary focus of the Account Service Representative is to provide contract support to Account Managers and Sales Leadership. This position will report to the Manager, Sales Support. Expected salary is $50,000
**What You'll Do:**
+ Manage contracting process from pricing request form (PRF) through contract execution, including generating contract proposals, drafts, amending existing agreements, redlining process, approvals, and final agreements checking for accuracy and completeness.
+ Ensuring all contracts, exhibits, and amendments templates are up to date and accurate.
+ Track contract status, approvals, and signatures to ensure timely execution
+ Work with Legal department to discuss and work through contract language.
+ Data input and management: Accurately enter, update, and maintain data in the Compliance tool.
+ Support training for Account Management and is the subject matter expert for Salesforce contract process to ensure approvals are set up and are accurately reflected.
+ Drive optimization and process improvement while applying best practice methodologies.
+ Aid in conflict resolution.
+ Additional duties and projects as assigned.
**What We're Looking For:**
+ Bachelor's Degree.
+ Knowledge of contracting policies, legal requirements, and best practices.
+ Excellent communication (written and verbal) and interpersonal skills.
+ A well-organized individual, able to adapt and adjust to different daily tasks, detail oriented, and ability to prioritize multiple projects.
+ The ability to learn new programs, software and reports quickly, must have a working knowledge with Microsoft Office, specifically with Word, Excel & Outlook.
+ The ability to collaborate with others as well as work independently.
+ The ability to adapt quickly to changes in business climate.
+ Excellent problem-solving skills, research/investigate to find resolution.
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$50k yearly 60d+ ago
CSR
Seacoast Service Partners Na LLC 3.4
Customer support specialist job in Fort Myers, FL
We are seeking a highly motivated and organized Customer Service Representative (CSR) to join our plumbing team. The CSR is the first point of contact for customers and plays a vital role in providing exceptional customer service, scheduling appointments, and supporting daily operations
Key Responsibilities
· Answer inbound calls and respond to customer inquiries in a professional and courteous manner
· Schedule and confirm plumbing service appointments
· Dispatch technicians and coordinate daily job assignments
· Maintain accurate customer records in the system
· Handle billing questions and process payments as needed
· Resolve customer complaints or escalate to appropriate team members
· Follow up with customers post-service to ensure satisfaction
Qualifications
· High school diploma or equivalent
· 1+ years of experience in a customer service or administrative role (experience in a plumbing/HVAC or home services company a plus)
· Excellent verbal and written communication skills
· Strong organizational and multitasking abilities
· Proficient in Microsoft Office and service dispatch software (e.g., ServiceTitan, Housecall Pro, or similar)
· Ability to remain calm under pressure and manage high call volumes
Work Environment
Office-based with standard business hours (occasional weekends or evenings may be required)
Fast-paced and team-oriented
Benefits
· Competitive pay
· Health, dental, and vision insurance
· Paid time off and holidays
· Opportunities for growth and advancement
PI8b3eeb13ff88-31181-39540003
$18k-30k yearly est. 7d ago
Client Specialist
Knitwell Group
Customer support specialist job in Estero, FL
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 01109 Coconut Point FL-Estero,FL 33928Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$27k-50k yearly est. Auto-Apply 59d ago
Italian Content Moderator or Customer Support Agent
Velenosi&Meredith
Customer support specialist job in Naples, FL
Job Opportunity: Italian-Speaking CustomerSupport and Content Moderation Roles Portugal (Office) or Greece (Full Remote)
Full Remote anywhere in Greece
Contract Type: Permanent
Are you a native or fluent Italian speaker (C1-C2) with good English skills (B1 or higher)? Ready to boost your career while living in beautiful Southern Europe? We are hiring Italian-speaking talents for customersupport and content moderation roles, offering full relocation support and permanent contracts.
About the Role
Work for a top international company and choose your path:
Assist customers via phone, email, and chat with professionalism and empathy
Monitor and moderate content across online platforms, ensuring compliance with guidelines
Requirements
Italian (C1-C2 level) and English (B1+ minimum)
EU citizenship or valid working visa
Strong communication and problem-solving skills
Customer-oriented attitude
Previous experience is a plus but not required
What We Offer
Full-time permanent contract
Competitive salary and performance bonuses
Full relocation support (flight + accommodation assistance)
Paid training and continuous career development
International and dynamic work environment
Ready to start your adventure in Portugal or Greece?
Apply now: ****************************
WhatsApp: +39 ************
If you speak other languages too, let us know more roles are available!
$28k-40k yearly est. Easy Apply 60d+ ago
Call Center Specialist- PRN
Shellpoint 4.0
Customer support specialist job in Fort Myers, FL
What We're Looking For…
Currently, we are seeking an individual to work on-call/PRN within our Call Center. This person will be the point of contact for all incoming calls or email requests from residents and internal departments for Maintenance, Housekeeping, or Property/Landscape issues. This person will also handle resident questions, complaints, and inquiries with the highest degree of courtesy and professionalism to resolve resident issues with one call resolution. In addition, this person will also monitor the emergency call system, schedules Special Services, issues resident bar codes, golf cart and bicycle stickers. A strong customer service background is required.
$25k-28k yearly est. 6d ago
Tier 1 - Customer Experience Representative
Edist
Customer support specialist job in Bonita Springs, FL
Starting Salary: $46,550 Schedule: Monday to Friday, 8:30 a.m.- 5:30 p.m. (EST) eDist is a profitable, self-funded, and well-established AI Speech Automation technology company offering stable, non-seasonal roles and rapid advancement.
Overview of Responsibilities:
* Respond to inbound customer inquiries.
* Provide navigation and usage support for Dictation.Cloud.
* Perform initial troubleshooting using SOPs.
* Document interactions accurately in HubSpot.
* Maintain service levels and quality standards. Participate in paid on-call rotation.
Core Competencies:
* Customer Focus
* Technical Aptitude
* Communication
* Problem Solving
* Attention to Detail
* Time Management
* Adaptability
* Teamwork
Qualifications: Drive to learn about technology and grow your knowledge.
* Strong communication and customer-service skills.
* Ability to troubleshoot basic technical issues.
* Familiarity with Windows and Microsoft Office.
* Ability to work full-time in office.
* Ability to assess Clients' support needs as they arise and provide solutions or direct to the proper channels.
* Comfortable communicating verbally with Clients to explain company and product values to ensure satisfaction.
* Ability to utilize, and supplement self-service resources (internal guides, manuals, SOPs, etc.).
* Ability to thrive on change and a sense of urgency to get things done.
* High energy with the ability to multitask and prioritize efficiently.
* Desire to learn our solutions, help others, and rapidly advance.
* Have excellent time management skills and can make decisions quickly.
* Maintain composure and Client focus while resolving issues.
* Superb ability to focus on detail as well as the overall view.
Optional Qualifications:
* English/Spanish bilingual (preferred).
* Bachelor's Degree in computer science or similar industry experience.
* Comp TIA or equivalent experience
* Experience in HubSpot
* Healthcare IT experience is desirable
* Knowledge of Dragon Voice Recognition Software.
* Knowledge of Philips Dictation software and hardware products.
* Knowledge of Dictation & Transcription Hardware or Software.
* Any IT certifications in Networking, Citrix, VM Ware, Microsoft, or mac OS.
* Sales or hospitality experience.
* Work in Medical EHR or similar experience in vertical-specific software platforms.
$46.6k yearly 60d+ ago
Branch Customer Representative
Suncoast Schools Federal Credit Union 4.2
Customer support specialist job in Cape Coral, FL
Compensation: $20.00 Hourly - Incentive raises earned for learning key skills! Service Center Hours of Operation: Monday through Thursday 8:30 AM - 5:00 PM and Friday 8:30 AM - 6:00 PM Shifts are based around the hours of operation Position Type: Full Time
The Branch Customer Representative (Member Advocate) plays a key role in customer service throughout the branch locations. Suncoast Credit Union advocates positively impact member experience and build lasting relationships. This position conducts a wide range of teller financial transactions providing professional, prompt, courteous, and accurate service while also holding high respect for the confidentiality of members. Additionally, this individual proactively seeks competency skill progression, fostering growth within the position.
Responsibilities
* Greet and welcome members to the credit union branch providing excellent member service throughout interactions
* Identify ways to improve members' financial life
* Present and advise members, or prospective members, about Suncoast Credit Union financial products and services to meet their financial needs
* Provide answers to members' questions
* Solve problems regarding members' financial needs by listening to details, collecting data, securing answers, and reporting results to the inquiring party
* Conduct teller transactions such as processing deposits, withdrawals, check cashing, loan payments, transfers between accounts, gift cards, traveler's checks, and money orders
* Assess membership eligibility by interviewing prospective members
* Maintain knowledge of Suncoast Credit Union products and services, including features and benefits
* Open deposit account
* Perform account changes, reconciliations, and error resolution
* Implement credit union policies and procedures regarding teller transactions
* Verify deposits, withdrawals, loan payments, and account balance amounts
* Obtain proper identification and endorsements
* Verify signatures, maintain proper check approval and cash drawer limits
* Balance cash drawer at the end of day
* Maintain an accurate teller balancing record
* Secure negotiable items and confidential records
* Assist with servicing ATM, night drop vault, coin machine, and CDM
Qualifications
* High school diploma or equivalent
* 1+ year of experience with a financial institution or similar customer service role (Attainment of a bachelor's degree may be substituted for previous work experience)
* General math proficiency to balance cash drawer, audit own work, and reconcile accounts
* Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff
* Must be able to maintain a high level of confidentiality
Skills
* Customer Service
* Data Science
* Sales
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Must be able to lift and carry up to 25 pounds. Vision requirements include close and classroom vision. Occasionally required to travel by automobile. Occasionally required to work other than normal business hours.
Safe Act Statement
This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures.
Benefits
* Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
* Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
* Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
* Community Involvement: Paid Volunteer Hours
* Growth: Degree Assistance up to $5,000 per year
For more information, including additional benefits, please visit our benefits website at ************************************************
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at ****************************************
Responsibilities
* Greet and welcome members to the credit union branch providing excellent member service throughout interactions
* Identify ways to improve members' financial life
* Present and advise members, or prospective members, about Suncoast Credit Union financial products and services to meet their financial needs
* Provide answers to members' questions
* Solve problems regarding members' financial needs by listening to details, collecting data, securing answers, and reporting results to the inquiring party
* Conduct teller transactions such as processing deposits, withdrawals, check cashing, loan payments, transfers between accounts, gift cards, traveler's checks, and money orders
* Assess membership eligibility by interviewing prospective members
* Maintain knowledge of Suncoast Credit Union products and services, including features and benefits
* Open deposit account
* Perform account changes, reconciliations, and error resolution
* Implement credit union policies and procedures regarding teller transactions
* Verify deposits, withdrawals, loan payments, and account balance amounts
* Obtain proper identification and endorsements
* Verify signatures, maintain proper check approval and cash drawer limits
* Balance cash drawer at the end of day
* Maintain an accurate teller balancing record
* Secure negotiable items and confidential records
* Assist with servicing ATM, night drop vault, coin machine, and CDM
Qualifications
* High school diploma or equivalent
* 1+ year of experience with a financial institution or similar customer service role (Attainment of a bachelor's degree may be substituted for previous work experience)
* General math proficiency to balance cash drawer, audit own work, and reconcile accounts
* Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff
* Must be able to maintain a high level of confidentiality
Skills
* Customer Service
* Data Science
* Sales
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Must be able to lift and carry up to 25 pounds. Vision requirements include close and classroom vision. Occasionally required to travel by automobile. Occasionally required to work other than normal business hours.
Safe Act Statement
This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures.
Benefits
* Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
* Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
* Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
* Community Involvement: Paid Volunteer Hours
* Growth: Degree Assistance up to $5,000 per year
For more information, including additional benefits, please visit our benefits website at ************************************************
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at ****************************************
$20 hourly Auto-Apply 6d ago
Customer Service & Billing Representative
Optivate
Customer support specialist job in Bonita Springs, FL
Optivate is a leading provider of healthcare technology software solutions purpose-built for ophthalmologists and eye care specialists. The company's solutions, which include EMR, practice management, patient engagement, image management, and RCM and billing services are designed to streamline clinical documentation workflows and improve daily practice efficiencies for eye care professionals.
Position Summary:
We are seeking a long-term, tech saavy, and organized Customer Service & Billing Representative to join our team. The Customer Service & Billing Representative is on the front lines handling phone calls, scheduling, billing, and seeing clients through their software implementations and full customer life cycle. Customer Service & Billing Representatives consistently deliver professional and engaging interactions with clients, their staff, and company partners while working to uphold the ideals and standards of Optivate.
Job Duties:
Provide customersupport and troubleshooting via phone and email, maintaining thorough documentation of every customer interaction in the CRM system
Maintain up to date payment authorizations and billing info for subscription-based products purchased by customers
Serve as the first point of contact for customers as they begin their EMR setup, guiding them through onboarding and providing support throughout the full customer lifecycle
Appropriately escalate customer issues to respective teams including technical support, training, and development teams while maintaining ownership of resolution follow-up
Manage and oversee the initial customer setup process, ensuring proper legal compliance, systems configuration, and HIPAA compliance requirements are met
Process account modifications including user additions/removals, license adjustments, and subscription changes
Qualifications:
High School Diploma or equivalent
Two (2) to five (5) years of experience in technical support, customer service, billing, or software implementation roles
Ability to work from our Bonita Springs, FL office
Outstanding communication skills, both oral and written, with ability to explain technical concepts clearly to diverse audiences
Attention to detail and comfort with numbers, bookkeeping and subscription billing programs
Proficiency in remote troubleshooting and guiding clients through complex resolution steps
Experience with ticketing systems and customer relationship management
Nice to Have:
Experience with EMR/EHR systems, particularly in healthcare technology implementations
Background working in Ophthalmology, Optometry, or Ambulatory Surgery Center environments
Experience with optical software systems and patient engagement platforms
Knowledge of healthcare workflows and industry-specific requirements
Experience with QuickBooks, subscription management software such as Recurly
What We Offer:
Competitive salary
Hybrid work model with flexibility and work-life balance
Comprehensive benefits including medical, dental, vision, and 401(k)
Generous paid time off and holiday schedule
Opportunity to grow within a mission-driven and innovative healthcare tech company
$23k-30k yearly est. 17d ago
Leisure Reservations Agent
Sitio de Experiencia de Candidatos
Customer support specialist job in Naples, FL
Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$24k-32k yearly est. Auto-Apply 16d ago
Coastland Center FL221
Auntie Anne's Pretzels
Customer support specialist job in Naples, FL
Coastland Center Naples, FL Chestnut Land Company franchisee of Auntie Anne's and Cinnabon. Chestnut Land Company started in 1994 and has grown to be the largest domestic franchise partner of Auntie Anne's Soft Pretzels. We are headquartered in Boardman, Ohio with over 100 locations in 14 states, including occupying some of the country's most prestigious indoor and outdoor malls, shopping venues, and outlet centers. We are recognized industry leaders who pride ourselves on providing memorable experiences for our customers and employees. We're proud to say this is a great place to start a career, grow professionally, and make a difference. Here, everyone's voice is heard and fun is the rule rather than the exception, plus you are recognized for your efforts and achievements.
If you are ready to be part of a vibrant team, please submit your application today. We look forward to welcoming you aboard!
$24k-33k yearly est. 60d+ ago
Fruit Expert- Customer Service
Palmko Enterprises
Customer support specialist job in Estero, FL
The Fruit ExpertTM - Customer Service Associate ensures that the Edible service standard is met and surpassed by providing customers with prompt service, delivering a WOW experience.
Essential Job Functions and Responsibilities:
• Demonstrates a strong understanding of product knowledge and quality standards
• Welcomes and connects with every customer to provide excellent customer service
• Discovers customer needs and appropriately suggests products with every customer to enhance service and meet sales goals
• Assists customers in the selection and purchase of Edible products
• Uses effective sales approaches and displays strong knowledge of product line
• Effectively converts customer inquiries into sales
• Builds long-term relationships and builds the trust and loyalty of customers
• Responds to customer needs
• Maintains customer service area and equipment in a clean and appealing manner
• Manages difficult customer situations in a calm and professional manner
Maintains Quality Store Operations
• As needed, prepares a variety of fruit arrangements, dipped fruit, and ETG products to Edible standards
• Follows store policies and procedures for operational flow at each station
• Performs cleaning tasks in accordance with the cleaning standards and works as a storeteam player
• Presents oneself professionally and demonstrates clear communication with all customers and co-workers
• Follows standards for merchandising, stocking, rotating and storing all products
Financial Contribution
• Follows cash handling and register policies
• Follows inventory stocking and recording guidelines
• Takes responsibility to learn all aspects of the position
• Learns and demonstrates creating the Edible Experience
• Learns and performs duties of customer Service, production, and/or delivery driver as needed
• Learns and demonstrates all performance standards by completing in-store training and utilizing digital training portal on an ongoing basis
How much does a customer support specialist earn in Fort Myers, FL?
The average customer support specialist in Fort Myers, FL earns between $26,000 and $55,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.
Average customer support specialist salary in Fort Myers, FL
$38,000
What are the biggest employers of Customer Support Specialists in Fort Myers, FL?
The biggest employers of Customer Support Specialists in Fort Myers, FL are: