Customer support specialist jobs in Fort Wayne, IN

About Us The DeHayes Group was founded in 1982 as a commercial property and casualty insurance agency with three employees. Organic growth, acquisitions and development of new product lines enabled The DeHayes Group to become the largest locally owned insurance agency in Northeast Indiana. We are pleased to offer commercial property and casualty, group benefits, personal lines, senior benefits, wellness and financial services. The DeHayes Group represents more than 40 insurance carriers, insures over 1,300 business and 1,800 households and is responsible for the health insurance needs of more than 19,000 lives. Our mission is exceeding expectations beyond insurance. The DeHayes Group proactively delivers the outstanding service and expertise that our clients have come to expect and appreciate for over 30 years. We do this by developing a deep relationship with our clients. This is what guides us to provide you with a tailored solution for your business and personal needs, whether it be property and casualty insurance, employee benefits, personal insurance or financial services. Personal Lines Customer Service Agent (CSA) Position Summary: The primary function of this role is to provide day-to-day maintenance and servicing of Personal Lines accounts. This includes marketing and placing renewal business, partnering with Producers to quote and secure new Personal Lines accounts, and ensuring consistently high levels of client service and satisfaction. Duties: Review all applications, renewal requests, and endorsements to ensure compliance with underwriting authority and guidelines. Prepare and/or authorize auto ID cards as needed. Prepare and/or authorize binders and Evidence of Property Insurance when required. Initiate, review, prepare, and process renewals, endorsements, cancellations, and related transactions. Handle mortgagee and lienholder requests and inquiries via phone and written correspondence. Assist the Producer and Office Manager with collections and process additional or return premiums. Process additional or return premiums for agency-billed transactions. Take claim reports, maintain claim files, mail claim cards to insureds, complete SR21 forms when required, and order police reports as needed. Review company-issued policies and endorsements for accuracy. Enter all non-downloaded policy data into the agency management system in accordance with agency procedures. Participate in training seminars and classes to enhance professional skills and knowledge. Scan and upload all relevant documents into the agency system. Maintain the Expiration List and ensure all policies are renewed or rewritten prior to expiration. Run carrier downloads and process them appropriately. Enter endorsement requests and new business applications directly into carrier systems. Obtain underwriting information for carriers as requested. Run reports and prepare quotations as needed. Monitor cancellation and late-payment notices; mail annual late-pay/EFT letters to insureds, including retrieving billing notifications from the Allied system. Set up and maintain customer information in the agency system, including profiling customers and ensuring accurate contact information. Perform other duties as assigned. Qualifications: Active Indiana Property & Casualty License. Minimum of 1 year of insurance agency experience. Extensive knowledge of all personal insurance lines, especially those products offered through the agency. Comprehensive understanding of agency operations, including claims handling, procedures, personal lines rating, agency management systems, and relevant insurance laws and codes. Proficiency in electronic workflow environments; experience with Applied Epic preferred but not required. Proficiency with Outlook, Word, Excel, document management tools, carrier proprietary systems, and phone systems. Familiarity with risk assessment and risk management techniques. Excellent time management, organizational and verbal and written communication skills. High degree of self-motivation and self-direction. Hours: Monday - Friday, 8:00am to 4:30pm Office Location: 11118 Coldwater Road, Fort Wayne, IN 46845 Benefits: Competitive Compensation Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Category Customer Service Description SUMMARY As a Customer Success Representative, you serve as a primary point of contact for KMC Controls' customers, ensuring satisfaction through proactive communication, order management, and problem resolution. This role supports the Customer Success, Technical Support, Training, Sales, Production, and Shipping departments by managing inquiries, coordinating with internal departments, and maintaining a positive, professional customer experience from order placement through post-sale support. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned. The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements of personnel as classified. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Manage customer orders from entry through fulfillment, ensuring accuracy and timely delivery. * Respond promptly to customer inquiries via phone, email, or CRM system. * Provide product information, pricing, and order status updates. * Collaborate with production, shipping, and technical support teams to resolve customer issues. * Document and track customer interactions in the company's CRM system. * Monitor account activity and identify opportunities for improved customer experience or process efficiency. * Support sales initiatives by assisting with quotes, returns, and product availability checks. * Maintain an up-to-date understanding of KMC Controls products, systems, and services. Position Requirements QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE * A High School diploma or GED along with a minimum of 2-years' experience in either a Customer Service or Account Management field. * Associate degree in Business Administration, Communications, or related field; or equivalent experience. * Minimum of 2 years of experience in customer service, inside sales, or account support-preferably in a manufacturing or technology environment. * Experience using ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems preferred. LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and part aid prints. Ability to enter production using Epicor MES. Ability to effectively present information in one-on-one discussion with supervisor and Co-workers MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent. REASONING ABILITY Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. COMPUTER SKILLS Proficient in Microsoft Office Suite: Outlook, Word, Excel, PowerPoint. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to type, write, talk and hear. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Full-Time/Part-Time Full-Time Position 2025 Customer Success Representative Number of Openings 1 Exempt/Non-Exempt Exempt Location Kreuter Engineering Co Inc About the Organization For over 50 years, KMC Controls has helped facilities achieve higher levels of energy efficiency and indoor environmental quality by automating and controlling building systems. KMC Controls is an independent American manufacturer of building automation solutions for system integrators, system distributors, and OEM partners. KMC is dedicated to: * Building automation solutions that are easy to purchase, install, and use * Providing open, secure, and scalable systems * Facilitating reductions of energy consumption and operating costs * Increasing occupant comfort and productivity Our Mission Innovative and intuitive solutions; responsive and supportive people. Our Vision KMC Controls will provide innovative, easy-to-use building management and automation solutions. We will be known for our market focus, creativity, and dedicated, passionate employees. Made in the USA KMC Controls building automation devices are designed and manufactured in the U.S.A. under the ISO-9001: 2008 registered quality system. KMC partners enjoy a comprehensive 5-year product warranty and unparalleled post-sales support.

Job Description Bard Manufacturing Company, Inc., a leader in the HVAC industry, has an opening for a Customer Service Specialist at our Corporate office in Bryan, OH. The hours for this position are 10:00am-7:00pm. For over 110 years, Bard Manufacturing Company has been a family owned and operated company, leading the HVAC industry in the modular, classroom, equipment shelter, and other light commercial markets. With production facilities in Ohio, Georgia, and Mexico, we service our customers both nationwide and internationally by designing and manufacturing cutting-edge engineered products. Role Overview: The Customer Service Specialist is responsible for supporting personnel in the Customer Service Department and providing coverage for Customer Service Representatives during absences and peak business periods. The role involves performing a variety of administrative tasks with professionalism and efficiency. Key Responsibilities: Act as a backup Customer Service Representative as needed, including entering and releasing orders to ensure continuity of service. Manage the full return goods process, including initiating return requests, resolving issues, finalizing returns, and generating credit memos. Provide timely pricing and product availability information to support customer inquiries and internal stakeholders. Process and issue daily shipment invoices accurately and on time. Organize, attach, and scan shipping documents to ensure proper recordkeeping and accessibility. Provide front desk support and perform receptionist duties as required. Liaise with customers and internal teams to support post-sales service activities and address inquiries. Investigate and resolve freight billing discrepancies to maintain accurate invoicing and customer satisfaction. Prepare and process credit memos related to customer service activities. Handle all billing for training sessions and commissioning services. Maintain and update the Daily Shipping Report to track outgoing shipments and support logistics operations. Assign LTL freight charges to daily shipments in coordination with the shipping department. Record and address shipping discrepancies to ensure proper documentation and resolution. Perform additional duties and projects as assigned to support department goals and business operations. High School diploma required; Associate's degree in Business, Logistics, or related field preferred; or 2-5 years customer service experience; or an equivalent combination of education and experience. Familiar with administrative and clerical processes, including file and record management, form creation, and standard office procedures and terminology. Proficient in Microsoft Word, Excel, Outlook, and experience with ERP systems such as Epicor preferred. Superior written and verbal communication skills, with a strong customer service orientation. Ability to read, comprehend, and interpret written information and instructions. Strong attention to detail and commitment to accuracy in task completion. Demonstrated ability to maintain a positive and cooperative attitude in team settings. Comfortable working in a fast-paced, dynamic environment. Benefits: Join our team and enjoy a comprehensive benefits package designed to support your well-being and future: Competitive salary Complete healthcare coverage (medical, dental, and vision) Life insurance 401(k) retirement plan Generous paid time off and holidays Gym membership reimbursement Tuition reimbursement Free access to Marathon Health Clinic for employees and covered family members Bard Manufacturing Company is an Equal Opportunity Employer

Allen County Job Descriptions COURT SERVICES REPRESENTATIVE Department: Superior Court - Family Relations Division FLSA Status: Nonexempt Classification/Level: B4 Date Last Reviewed: 5/2023 Under the direction of the Administrator of CHINS, the Court Services Representative is responsible for facilitating, scheduling, and executing essential functions of the Family Relations Division, in particular the intake and resolution of domestic relations, adoption and Children in Need of Services (CHINS) abuse/neglect cases. This position is covered under the Superior Court Employee Handbook. This is an employee-at-will position. ESSENTIAL FUNCTIONS: Responsible for receiving pleadings and issuing court orders as authorized by the Judge on domestic relations and adoption cases. Reviews adoption cases for accuracy and completeness of paperwork to ensure that files are ready for final hearing. Enters orders related to cases filed in the Family Relations Division, including findings, notices, letters and related correspondence into statewide software applications. Responsible for conducting abuse and neglect case facilitations in compliance with local trial rules and in coordination with initial and dispositional hearing schedules. Coordinates Alternative Dispute Resolution services in Domestic Relations cases, including the development and maintenance of the court's civil arbitration program. Coordinates self-represented litigant services in Domestic Relations cases, including operational coordination of the court's self-represented litigant clinic. Assists in scheduling dependency/domestic relations and adoption cases for three judicial officers. Prepares memos, letters, statistical reports and other department correspondence. Responsible for assisting the public, answering telephones and returning calls, performing scheduling tasks, and accessing court case files. Coordinates the court's Mental Health Track, Family Court Project and other court improvement programs. Participates in special events that contribute toward public awareness of and utilization of Court services, including Adoption Day, pro se days, mediation days, CLE training and Conference on Youth. Performs all other duties as assigned, including overtime as required. REQUIREMENTS: High School Diploma or GED with specialized training beyond High School in Paralegal or Criminal Justice Fields and more than one year of court related experience Ability to pass applicable Indiana Supreme Court and case management certifications in order to use INCite, Odyssey, and Quest Case Management Systems Familiarity with intake of pleadings and issuance of notices, pleading and certain court orders in order to assist litigants and attorneys with the filing and processing of accurate pleadings Familiarity with Indiana Code Title 31/CHINS, adoption, paternity, dissolution and child support, as well as court policies and procedures governing domestic relations filings REQUIREMENTS: (continued) Understanding of federal, state, and local trial rules and statutes governing CHINS and domestic relations case processing and scheduling Strong computer skills with the ability to use Microsoft Office and other job related software Ability to use computer, court recording equipment, copier, scanner, fax and other job related equipment Familiarity with electronic document production and filing techniques Ability to type at least 40 WPM DIFFICULTY OF WORK: The Court Services Representative performs work that is moderately complex when receiving pleadings and issuing court orders as authorized by the judge. Understanding of court policies, procedures and federal and state statutes related to CHINS, domestic relations and adoption cases in order to review cases for accuracy and completeness of paperwork. RESPONSIBILITY: The Court Services Representative performs work that requires some analysis and judgment when conducting abuse and neglect case facilitations and reviewing domestic relations cases. Errors in work are not immediately apparent, but are revealed through adverse effects on subsequent operations. PERSONAL WORK RELATIONSHIPS: The Court Services Representative maintains frequent contact with other County employees, personnel from related government and social agencies, and members of the general public when facilitating, scheduling and executing essential functions of the Family Relations Division. WORKING CONDITIONS: The Court Services Representative works in and out of an office setting with frequent sitting and the ability to move about freely. Frequent lifting of up to forty pounds and some bending, pushing/pulling loads, reaching overhead and kneeling is required. Frequent mental/visual effort and detailed inspection exist and very frequent typing, attention to detail, monitoring of equipment and proofreading is to be expected. SUPERVISION: None LICENSING: None IMMEDIATE SUPERVISOR: Administrator of CHINS HOURS: 8:00 am - 4:30 pm; 37.5 hours/week; overtime as required EEO CATEGORY: 0106 WORKERS'S COMP CODE: 8820

Benefits: U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law. Summary of Position: As a Senior Customer Success Specialist, you will take on a lead role in supporting and enhancing the post-sale customer engagement teams. This position involves a strategic mix of data analysis, reporting, logistics management, and direct customer interaction. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple complex tasks while collaborating with various internal and external stakeholders. The primary focus will be to build and maintain strong relationships with the company's customers, understand their unique needs, and proactively address any challenges they may encounter. This role is responsible for mentoring junior Customer Success Specialists, driving customer satisfaction, and contributing to program development. Essential Functions: Develop and maintain a deep understanding of each customer's goals and objectives to drive the adoption and usage of Denali's products and services Act as a primary point of contact for key customers, addressing inquiries, resolving issues and provide timely assistance Proactively engage with customer stakeholders to identify opportunities for account growth and identify potential risks Collaborate with sales, warehousing and operations, and technical teams to align on customer success strategies and deliver a seamless customer experience Help define and analyze customer health and engagement metrics, identifying trends and opportunities to enhance customer value Prepare and present detailed reports on program effectiveness to senior management and key customer stakeholders Provide guidance, support, and serve as an escalation point to the Customer Success Specialists, fostering a collaborative and high performing team environment Conduct training sessions and workshops to share best practices and improve team capabilities Lead customer meetings, providing updates and addressing concerns to improve service delivery Oversee the consolidation and reporting of data for various customer initiatives, relaying that data back to the customer in a way that drives business value Coordinate logistics and shipment support, resolving any issues promptly and efficiently Collect customer feedback and relay back to Customer Success leadership for distribution to internal stakeholders Continuously evaluate and improve customer success processes and workflow to enhance efficiency and customer satisfaction Competencies: Ensures Accountability Tech Savvy Communicates Effectively Values Differences Customer Focus Resourcefulness Drives Results Plans and Prioritizes Decision Quality Self-Development Work Environment: This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee in this position frequently communicates with other coworkers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs. Required Education and Experience: 3-5 years of experience in a customer facing role, ideally within the B2B technology or services space Qualifications: Bachelor's degree in Business, Communications or a related field preferred 3-5 years of experience in a customer facing role, ideally within the B2B technology or services space Proven track record of managing customer relationships and driving customer success Excellent communication skills (verbal and written) Familiarity with Salesforce, Jira, and Microsoft's suite of products Strong organizational skills and attention to detail Ability to work independently and as part of a team AAP/EEO Statement: 3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Your mission is to deliver world-class customer success and support to Byrna's dealer network, working alongside our sales team, to be a point of contact for product knowledge, order fulfillment, technical troubleshooting, and relationship management. You are the voice of Byrna to our dealers-ensuring they feel confident, equipped, and valued so they can successfully sell and support Byrna products to end users. Only those passionate about dealer enablement and proactive partnership need apply. Key Job Functions * Serve as the dedicated success and support contact for assigned dealers via phone, email, dealer portal, online chat, and occasional in-person or virtual meetings * Onboard new dealers with product training, marketing assets, order processes, warranty policies, and best-practice selling guidance * Resolve dealer inquiries or concerns regarding product issues, shipping, credits, and returns-escalating to supervisor or cross-functional teams when needed * Troubleshoot Byrna products with dealers and their customers, providing technical guidance, replacement parts coordination, or RMA processing * Process credit authorizations, refunds, and warranty claims in partnership with accounting and manufacturing * Collaborate onsite with Byrna's manufacturing and logistics teams to verify order accuracy, expedite shipments, and resolve fulfillment discrepancies * Track and document all dealer interactions in CRM for auditing, reporting, and continuous improvement * Deliver feedback reports on recurring dealer pain points, training gaps, or product issues to inform internal improvements * Host quarterly dealer success check-ins and contribute to dealer newsletter content * Proactively audit dealer webpages, social media and other advertising outlets for MAP violations. Experience / Education Qualified candidates must have experience in a high-functioning customer service-related environment. Other requirements include: * Stellar relationship-building skills with an overwhelming desire to empower dealers and grow their business * Highly organized with strong project management and follow-through * Proficiency in CRM systems (e.g., Salesforce, Zendesk), ERP Systems (NetSuite), and Microsoft Office * Excellent oral and written communication skills; ability to train and present virtually or in person * Strong listening, comprehension, and de-escalation skills under pressure * Conversational, patient, confident, and positive-even during high-stakes situations * Technical aptitude to troubleshoot mechanical and electronic products * Bachelor's degree or equivalent work experience Byrna Technologies embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We hire based on merit without regard to color, religion, ethnicity, national origin, age, gender, sexual orientation, marital status, medical condition, military or veteran status, and any other characteristic protected by law.

Join our team at Terex Advance and embark on an exciting opportunity as we seek a skilled and dedicated Parts Sales & Solutions Customer Service Representative to contribute to the Advance Team. At Terex we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team. Parts Sales & Solutions CSR Responsibilities: Collect customer contact information/inquiry and enter into CRM (customer relationship management database) Ensure that all order entry, credits, returns, and other sales transactions are completed under established compliancy guidelines, resulting in auditable documentation Provides feedback and technical assistance to various customer inquiries and issues such as order changes, cancellations, status, estimated shipping date and tracking information. Coordination with intercompany departments to resolve customer inquiries (Logistics, Finance) Respond to sales inquiries and requests for quotation in an accurate and timely manner. Identify, address and escalate issues Performs other duties as assigned that support the overall objective of the position Basic Qualifications High School Diploma / GED Two years customer service or sales experience Preferred Qualifications Call Center experience Excellent verbal and written communication skills Ability to handle stressful situations in positive, tactful manner. Ability to relate to a wide variety of people in a professional and diplomatic manner Oracle ERP & Salesforce CRM experience helpful Heavy Truck knowledge helpful Order Entry IFS System College diploma or parts sales experience Computer proficiency with Microsoft Windows 7 and Microsoft Office 2010 - proficiency in Excel an asset. Hourly Wage Range: $23-27/hour Why Join Us • We are a global company, and our culture is defined by our Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Check out this video! The Terex purpose • Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm. • Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued. • We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way. • We are committed to helping team members reach their full potential. • Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations. • We offer competitive salaries, Team Member bonus programs, private healthcare, life assurance, LinkedIn Learning, 401k match up to 5% and many more additional benefits. • For more information on why Terex is a great place to work click on the link! Careers | Terex Corporate This above description is non-exhaustive and there may be additional duties in accordance with the role. If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply. How to Apply To apply for this role and view all available positions within Terex, please visit our careers page: ********************* Terex is an equal opportunity employer and appointments are based on merit. We value diversity and welcome applications from all sections of our community. [Please amend this to suit your location] If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply. About Terex: Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide. Additional Information: We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) at ********************************** . The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.

Sailrite is a fabric and sewing supplies store specializing in fabric, sewing machines, notions, and hand tools for the do-it-yourself sewing community. At Sailrite, we're a passionate and enthusiastic crew who aim to be a helpful resource for DIYer's home, boat, patio, auto/RV and hobby projects. We encourage a can-do attitude, creativity, ingenuity, and exceptional quality in all that we do. Each team member is vital to a productive work environment, and we actively cultivate a friendly and inviting atmosphere and encourage helpful collaboration amongst our crew members. We foster an environment of respect, honesty, equality, and camaraderie Position Summary Are you passionate about creating exceptional customer experiences? Do you thrive on problem-solving, relationship building, and helping people find the perfect solutions? We're looking for a Customer Relations Specialist to join our team. In this role, you'll be the trusted point of contact for our customers, answering questions, resolving issues, and ensuring every interaction builds lasting loyalty. This is more than just a support role-it's a chance to shape customer success, promote our innovative products, and make a real impact on the growth of our business. Key Responsibilities Establish and maintain strong business and customer relationships Expedite the resolution of customer problems and complaints to maximize satisfaction. Continuously improve through feedback. Answer inquiries regarding company products using standard scripts and procedures. Monitor internal messaging systems (e.g., Slack) to assist with support issues. Respond to customer web inquiries regarding merchandise orders. Assist customers with product selection and suggest additional product options via phone, email and live chat. Document and escalate customer issues when necessary for resolution. Ensure prompt, accurate resolution of customer queries and escalating when needed. Provide accurate, timely information regarding order status and product knowledge requests. Communicate repeated service failures or customer concerns to management. Stay informed of new products, services and relevant company updates. Present, promote, quote and sell products/services to current and prospective customers. Actively upsell using solid arguments and product knowledge. Troubleshoot product-related issues as necessary. Process customer orders, changes, and returns according to policy. Partner with the sales team to meet and exceed customer expectations. Assist with planning and staffing sales exhibits and trade show events. Potential opportunity to represent Sailrite at trade shows and events. Job Qualifications High school diploma required; post-secondary education preferred. 3-5 years in customer service (call center experience is a plus). 1-3 years in sales or account support preferred. Marine industry knowledge a plus, but not required. Exceptional customer service skills with a solutions-focused mindset. Strong verbal/written communication, grammar, and attention to detail. Proficient with Microsoft Office Suite (or similar software). Quick thinker who can resolve customer inquiries effectively. Data entry speed and accuracy. What Makes You a Great Fit You're enthusiastic about the DIY lifestyle. You thrive in a fast-paced environment and approach challenges analytically. You're eager to master our products and tools to better serve customers. You can apply basic math for product recommendations and understand both imperial and metric systems. You're team-oriented, empathetic, and genuinely enjoy helping others succeed. Onsite position, remote work not available Onsite Monday - Friday 8am - 5pm

As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof: 2025 Great Places to Work Certified Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation) Company paid parental leave Generous time off package Multiple benefit plans, eligibility begins on day one of employment Culturally focused on work/life balance, mental health, and the overall wellness of our employees This is a hybrid position with an expectation to be in our Fort Wayne, IN office a minimum of two days per week. This position does not qualify for relocation assistance. Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. This position does not qualify for employment-based sponsorship. Position Summary The Associate Sharepoint Solutions Specialist will work under the guidance of senior developers and collaborate with business stakeholders and fellow IT team members, to support our SharePoint Online environment and assist in developing solutions that enhance collaboration and productivity. This entry-level role is ideal for someone with foundational technical skills and a passion for learning Microsoft 365 technologies. You'll work closely with senior team members to support users, maintain sites, and contribute to small development projects. Essential Duties and Responsibilities Support and Maintenance Assist with day-to-day SharePoint support requests and troubleshooting. Help maintain site structures, permissions, and content organization. Monitor usage and report issues or improvement opportunities. Development Assistance Contribute to building and updating SharePoint pages, lists, and libraries. Support basic workflows and forms using Power Automate and Power Apps. Participate in testing and documentation of new features or enhancements. User Engagement Provide guidance to users on SharePoint best practices and usage. Help create training materials and self-service documentation. Gather feedback from users to improve site usability and functionality. Learning and Growth Stay current with Microsoft 365 updates and SharePoint capabilities. Participate in team meetings, training sessions, and mentorship opportunities. Collaborate with senior developers and administrators on projects. Non-Essential Duties and Responsibilities Assist with the development of user documentation and user training Perform other duties as assigned Education and Qualifications Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). Familiarity with SharePoint Online and Microsoft 365 tools. Basic understanding of web technologies (HTML, CSS, JavaScript) is a plus. Strong communication and organizational skills. Eagerness to learn and grow in a collaborative IT environment. Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. This position does not qualify for employment-based sponsorship. #LI-JS1 #LI-HYBRID The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment. It is DMA's policy to make reasonable accommodations for qualified individuals with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please contact our Human Resources team at *********************** or ************ and choosing selection 6.

We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Fort Wayne area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

The Scheduling Coordinator is responsible for providing exceptional customer service through patient communication management and patient education and sales. This individual is responsible for practice success through schedule management and optimization. NO LATE NIGHTS OR WEEKENDS!!!! PAID HOLIDAYS OFF (after 60 days)!!!! ESSENTIAL RESPONSIBILITES: Ensures Quality of Care and Exceptional Customer Service through: Patient Communication Management Greet patients in a friendly, professional manner using proper telephone etiquette Follow up on missed and cancelled appointments Triage patient's needs to schedule appropriately Patient Education Provide patient education on the purpose and expectations and expectations of their appointment Make patients aware of insurance eligibility Ensures Practice Success throughout each patient encounter through: Appointment capture Effective schedule management and optimization Data Collection and Accuracy: Collecting and entering thorough demographic data and verify its accuracy. This is a call center - medical environment EDUCATION AND/OR EXPERIENCE: High school graduate, or equivalent Previous medical office experience is preferred COMPETENCIES: Polite, professional, and courteous. A focus on the provision of quality care and service excellence. Proficient in EHR, including proven competency in accuracy of data entry. Proficient with optometric medical terminology. Recognition of the exam process and the ability to record exam details. Ability to effectively communicate in person, by phone, and in writing. Superior organizational skills and attention to detail. Dependable and self-motivated. Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment ENVIRONMENT AND PHYSICAL DEMANDS: Physical Activity: Talking, Hearing. Physical requirements: Sedentary work. Involves sitting most of the time. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. PERSONAL DEVELOPMENT: Staff members are required to meet training expectations within the initial 90-day probationary period. Obtaining certification through in optometric certification program is encouraged. BVEP will aid all employees eligible for the Employee Career Development Program.

Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Employee discounts Flexible schedule Free uniforms Training & development As a Door-to-Door Canvasser, you will be the face of Rhino Roofing, engaging with homeowners in designated neighborhoods to promote our services. Your main goal will be to generate leads and schedule free roof inspections. This role is ideal for confident, self-motivated individuals who thrive on meeting new people and achieving results. Responsibilities: Visit assigned neighborhoods to speak with homeowners about their roofing needs. Educate potential customers about Rhino Roofings services and benefits. Identify and qualify leads, collecting necessary contact information. Schedule free roofing estimates for interested homeowners. Provide excellent customer service and represent Rhino Roofing professionally. Track interactions and maintain organized records of leads and appointments. Qualifications: Strong communication and interpersonal skills. Outgoing, energetic, and self-motivated personality. Ability to handle objections and turn conversations into opportunities. No prior experience necessary training will be provided. Comfortable walking and working outdoors for extended periods. Must be at least 18 years old and legally authorized to work. What We Offer: Competitive pay structure with commission and bonuses. Flexible scheduling options. Comprehensive training and support to ensure your success. Opportunities for growth within the company. A fun and rewarding work environment.

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Fort Wayne, 5801 Adams Center Rd Division: Solutions Job Posting Title: Customer Service Representative (A Shift, M-F, 7:00AM-3:30PM) - 102848 Time Type: Full Time Position Description Summary: Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and warehouse personnel to establish service criteria and meet customer requirements. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): * Assist customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, POD information, rate quotes, and special handling * Interact with management and warehouse personnel to establish service criteria and meet customer requirements * Follow up with customers and other departments to resolve invoice problems and discrepancies * Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handling * Accurately input into and retrieve information from the system * Audit air bills for completeness and accuracy. Research and maintain filings of air bills * Reconcile driver pickup and delivery manifests * Read, decode, and decipher freight coding in order to expedite freight movement and tracking process * Record damaged shipments and misrouted freight on applicable reports The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Working Environment: Assignment Complexity - Work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Accountability - Use ability as a skilled specialist in accordance with corporate policies and procedures to complete complex tasks in creative and effective ways. Impact of Decisions - Errors detectable upon supervisory review. Identifiable impact on corporate operations and fiscal health. Working Relationships - Regularly interact with peers and management concerning matters of complex scope and discretion. Scope - Work on problems complex in scope. May determine methods and procedures on new assignments and may provide guidance to other nonexempt personnel. Essential Functions: Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a senior level position. Proficient with Windows OS, Word, and Excel. Must be able to type 45 WPM. Good interpersonal skills required. High school diploma or equivalent required. Generally prefer 3-6 years of experience. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email

Hendrickson is a supplier of truck suspension systems and components as well as an aftermarket supplier for various truck components to the heavy-duty vehicle market. Hendrickson has a fantastic opportunity for a Technical Service Warranty Representative in our facility just North of Fort Wayne, IN located in Kendallville, Indiana. Position Purpose: Lead the administration, reporting and interpretation of warranty claim data. Interface directly with the OEM customers to review & resolve any warranty claims or trends. Support warranty, vendor recovery, and service programs to enhance our products in the field. Essential Functions: * Process warranty claims in a timely manner (30 days from receipt). Ensure timely payment of warranty claims to OEM's. Provide warranty coverage support to external (and internal) customers via various communications. * Maintain a data base warranty program to track, update, and gather detailed information regarding accuracy for our product performance, with special emphasis on the Hendrickson Truck product line. Prepare reports to track product performance with regards to volume and budget. * Analyze warranty data and identify, document, and communicate warranty trends and provide information to appropriate departments. Facilitate coordination of communications among various departments such as Engineering, Purchasing, Production, and Sales to resolve warrantable issues and to facilitate continuous improvement of product quality and reduce warranty expense. * Conduct failure analysis on returned warranty parts to validate warrantable claims. Provide suppliers with failed components and initiate failure analysis dialog with suppliers to facilitate vendor recovery. * Build customer relations with OEM warranty personnel including periodic warranty reviews, phone contact and trips to OEM's to further establish and maintain communication in the warranty department. * Facilitate the 8D process with respect to product failures occurring in the warranty time frame as necessary to resolve product problems. * Travel and investigate claims as needed to diagnose and resolve warranty related issues by providing product support via appropriate cross-functional departments to incorporate corrections into production. Education/Training and Qualifications: * Bachelor's degree preferred, associate's degree or equivalent experience required. * Excellent oral and written communication skills. Background in verbal and a heavy emphasis on written communication with customers and sales personnel. * Experience in warranty programs and vendor recovery. * Experience in failure analysis. * Experience in Excel and Statistics. * Experience in training of customers and company personnel concerning warranty and vendor recovery. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.

Reporting to the Customer Service Supervisor or General Manager, the Customer Service Administrator communicates directly with customers and performs all responsibilities necessary to ensure customer satisfaction. Prepares various computer reports for both customer and internal use. Completes various forms and logs and forwards to Corporate. Responsibilities Communicates directly with customers and performs all responsibilities necessary to ensure customer satisfaction. Prepares various computer reports for both customers and internal use. Prepares customer invoices. Creates purchase orders, obtains signatures, records for payment, and follows up if not paid. Maintains various logs and reports (i.e., quarterly billings reports), and forwards to Corporate. Orders office and production supplies. Maintains customer records and files. Assists with other tasks as assigned by Supervisor. Qualifications High School Diploma or GED. Six (6) months to one (1) year of general office experience. Must be proficient using word processing and spreadsheet applications. Previous Customer Service experience a plus. Must be able to read, write and speak fluent English. Must possess strong communication skills. Must be accurate and detail oriented. Must be able to lift a minimum of 30 pounds. Training Required Must complete all required training for a “Customer Service Administrator” outlined in the training manual." Benefits Sotera Health offers a competitive benefits package that includes: Medical, Rx, Dental, Vision, Disability, Life Insurance, Health Savings and Flexible Spending Accounts 401(k) program with Company match that immediately vests Paid holidays, vacation and sick time Free financial planning assistance Paid parental leave Education assistance Voluntary benefits including Critical Illness, Accident, Hospital Indemnity and Pet Insurance Employee Assistance Program (EAP) All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Sterigenics U.S. LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. We strongly encourage those from underrepresented groups to apply. VEVRAA Federal Contractor

Join Our Team as a Junior Agent Support Representative! Are you detail-oriented, organized, and ready to support a dynamic team of professionals? We're seeking a Junior Agent Support Representative to provide essential support that helps our agents succeed. If you're ready to jump into a role where you'll be the backbone of operations, ensuring efficiency and smooth communication, this is the job for you! Your Impact: Review and submit completed applications, production reports, and acreage reports. Respond to work-related correspondence (email, phone calls) within business hours. Gain working knowledge of Sales Tools, including inputting client information, building units and databases, and updating production records. Collect and provide critical information to help agents perform efficiently. Audit all applications, production reports, and schedules of insurance for accuracy. Assist agents by submitting claims and managing client trackers. Keep agents informed of paperwork deadlines and ensure timely submissions. Successful Candidates Will Have: Education: High school diploma required. Experience: Previous crop insurance experience preferred. Certification: P&C License within the first year of hire. Tech Savvy: Proficiency with PC programs like Word, Excel, and Outlook. Risk Strategies is the 9th largest privately held US brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 100 offices and over 5,000 employees across the US and Canada. For more information, please visit Risk-Strategies.com. If you have any questions about this posting, please contact ******************************* Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: *******************************. Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.

931 W. 7th Street, Auburn, IN 46706 Auto DetailerExcellent Training, Benefits & Career Growth!Medical Insurance Almost Fully Employer Subsidized! Ben Davis Chevrolet is family-owned and a GREAT place to have a rewarding career! We are seeking full-time Detailers to thoroughly wash, clean, and detail the inside and outside of new and used vehicles including upholstery, carpet, windows, tires, and more. Excellent training is provided.We appreciate our employees and invest in their success! Apply now and join our team! Full-time Benefits: Weekly pay based on experience Excellent training Medical, vision, dental, & life insurance 401(k) plan with company match Paid vacation and holidays Employee discounts on vehicles, parts and service Career growth and advancement opportunities Stable employment A positive and professional team environment Responsibilities - Auto Detailer: Wash, clean and detail the exterior and interior of vehicles including vacuum and shampoo upholstery and carpet, clean windows, floor mats, wheels, tires, and more. Qualifications - Auto Detailer: Auto detailer experience is preferred but not required. We train for success! Energetic with a positive attitude, good work ethic, and pays attention to details Able to bend and be physically active for extended periods of time Driver's license and a good driving record Must pass pre-employment background check, MVR, and drug screen RequiredPreferredJob Industries Customer Service

Join Our Team as a Junior Agent Support Representative! Are you detail-oriented, organized, and ready to support a dynamic team of professionals? We're seeking a Junior Agent Support Representative to provide essential support that helps our agents succeed. If you're ready to jump into a role where you'll be the backbone of operations, ensuring efficiency and smooth communication, this is the job for you! Your Impact: * Review and submit completed applications, production reports, and acreage reports. * Respond to work-related correspondence (email, phone calls) within business hours. * Gain working knowledge of Sales Tools, including inputting client information, building units and databases, and updating production records. * Collect and provide critical information to help agents perform efficiently. * Audit all applications, production reports, and schedules of insurance for accuracy. * Assist agents by submitting claims and managing client trackers. * Keep agents informed of paperwork deadlines and ensure timely submissions. Successful Candidates Will Have: * Education: High school diploma required. * Experience: Previous crop insurance experience preferred. * Certification: P&C License within the first year of hire. * Tech Savvy: Proficiency with PC programs like Word, Excel, and Outlook. Risk Strategies is the 9th largest privately held US brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 100 offices and over 5,000 employees across the US and Canada. For more information, please visit Risk-Strategies.com. If you have any questions about this posting, please contact ******************************* Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: *******************************. Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.

State Bank has an immediate opening for a Full Time Deposit Services Specialist to join our team at our Defiance Corporate Office. This position will be responsible for a variety of duties related to the servicing of deposit accounts (non-posts, overdrafts, ACH activity, etc.) as well as servicing debit cards, ATM cards and credit cards. A minimum of two (2) years of retail banking experience, with specific experience in Deposit Services, is normally required. State Bank offers a comprehensive benefits package which includes: competitive wages, quarterly bonuses, paid time off, paid holidays, company-paid Short Term, Long-Term and AD&D insurance, 401(k) plan with company match, ESOP, voluntary life insurance, Aflac supplemental plans, pet insurance and more! Apply today and see what State Bank is a great place to work! Equal Opportunity Employer