Customer support specialist jobs in Garland, TX

We've been featured on the INC 5000 for SIX consecutive years (2020-2025) and we're chasing #7 this year! At Aloha, we're revolutionizing how healthcare practices engage with their patients using AI. Our platform transforms outdated workflows into seamless, personalized, and efficient experiences, freeing up providers to do what they do best: care for patients. Check out our products HERE We're planning to keep the momentum going and are gearing up for our biggest growth spurt yet. Are you ready to join us? CLICK HERE to Meet our Team! About the Role We're looking for a detail-oriented and proactive Onboarding Data Entry Specialist to support our rapidly growing client base. You'll play a vital role in ensuring the smooth onboarding of new customers by partnering with our Launch team to prepare, update, and finalize client setups before and after launch calls. What You'll Do Create and edit client forms, ensuring timely updates and adherence to client needs Complete initial account setup tasks and ensure all required onboarding steps are finalized before launch Update and optimize campaigns to streamline activation during the client launch process Collect, upload, and maintain client-submitted forms, ensuring accuracy and proper configuration Configure after-hours call attendants, including AI-generated voicemail recordings and related settings Set up and activate webchat features for client websites and portals Build and implement custom referral schedulers, ensuring proper integration with referral settings - Work with launchers to update client scheduling settings and needs, ensuring proper integration with platforms Execute SEO setup, including configuration, review, and finalization for client visibility and performance Edit and manage client form submissions post-launch, ensuring timely updates and adherence to client needs Provide backup support for Launchers, stepping in to maintain continuity and client satisfaction as needed Assist with ad hoc tasks and one-off client projects to ensure smooth onboarding and exceptional service delivery What You Bring A proactive, solution-oriented mindset Ability to thrive in a fast-paced, ever-evolving environment Strong organizational skills and accountability Clear, empathetic communication style Passion for delivering client success and support SEO/web opitmization background would be ideal Why you'll love it here Free on-site chiropractor 4 company-provided lunches per week Regular team outings and bonding events (Our most recent company party included a private Snoop Dogg concert!) Employer-paid Medical, Dental, and Vision insurance 401(k) matching up to 4% Flexible vacation and paid time off Employer-issued stock 2.5% raise every 6 months Why this may not be the place for you: The term "Badass" offends you. We have a lot of badasses here at Aloha and are looking to add more. You need a 50-step 90-day onboarding plan. Failure will happen here, how will you grow from it? If you're looking for an "easy job." While working here can be both financially and physically rewarding (see above), it definitely isn't easy. We strive to be the best in the space, which requires the best version of yourself every day. ✨ Want to Stand Out? Email ************************ with 3 reasons why you're a great fit. Aloha is an Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Title: Customer Account Administrator Duration: 06 Months Contract (Temp role) Payrate: $26/hr. Shift: 1st Shift: 9-5pm (Mon-Fri) OBJECTIVES To provide timely and accurate administrative support to Customer Service department. To facilitate smooth communication and documentation flow between internal teams and external customers/vendors. To support quoting and purchase order activity with timely processing. CUSTOMER SERVICE SUPPORT Assist in handling inbound customer inquiries via phone, email, or chat, providing basic information or routing to appropriate personnel. Maintain and update customer records and databases ensuring accuracy and confidentiality. Prepare and distribute customer correspondence, reports, and service documentation as needed. Coordinate scheduling of customer meetings, follow-ups, and service appointments. Track and report on customer service metrics and escalate issues as required. DELIVERABLES Accurate and updated customer service records and reports on a weekly basis. Organized and complete contract documentation accessible to authorized personnel. Timely notifications and reminders regarding contract milestones. Daily logs of customer interactions and administrative activities performed. QUALIFICATIONS Proven experience in administrative roles, preferably supporting Customer Service. Proficient in MS Office Suite (Word, Excel, Outlook) and contract management software (if applicable). Strong organizational, communication, and multitasking skills. Detail-oriented. High school diploma or equivalent. 1-2 years of administrative experience

SNI Companies has partnered with a tenured Manufacturing company in Lewisville, TX that is looking to add a Customer Care Associate to their team. This role will serve as the internal point person for assigned accounts and is responsible for managing the accounts from the time a purchase order is received until the order is successfully concluded from the customer's standpoint. Duties and Responsibilities: Serve as liaison between customers, salespersons and various Company departments and manufacturing sites. Respond immediately to customer inquiries, complaints, and requests. Serve as liaison between sales and production control to determine pre-order lead-times. Review all incoming customer orders and verify with manufacturing that the requested due dates are attainable or adjust expectations accordingly. Validate and execute inbound and outbound EDI and spreadsheet sales order bookings. Verify that all order bookings for assigned customers, electronic and manual, are accurate once entered into the computer system. Verify that orders have been correctly entered into the computer system. Review inventory levels and manage item availability for electronic ordering. Track progress of orders and monitor status of shipping orders. Maintain inventory information for assigned customers, both Company levels and customer owned goods. Coordinate shipping on some accounts with customer's logistics department and our shipping department. Provide tracking numbers for customer shipments as required. Assist project manager with fielding quality calls, filing claims and resolution to customer. Assist sales manager with customer reporting requirements. Position Qualifications: Education: High School or or equivalent experience Experience: Minimum: One year of customer service experience, including account management. Preferred: Two years of account management and / or project management experience in a manufacturing environment with a custom production shop. Some Engineering/technical background would be helpful including ability to read and understand engineering drawings. Experience with Global Shop Solutions ERP software. Special Skills Required: Demonstrable competency in Word and Excel. Excellent telephone and written communication skills, applicable to internal and external company personnel, vendors, and customers. Ability to self-prioritize, multi-task, and appropriately handle potentially stressful situations - a sense of urgency and self-motivation important. Must be positive and solutions oriented.

Clinical Solutions Specialist Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals because we know that health requires care for the whole person. Its no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Clinical Solution Specialist, SDoH and Care Coordination is acutely focused on improving clinical, quality, and safety outcomes for patient populations with Social Determinants of Health and Care Coordination barriers. This role will work alongside a team of doctors, pharmacists, nurses, social workers, nurse practitioners, and clinical services leaders to develop evidence-based clinical Solutions, quality improvement strategies, assist in the design of patient care models, assess health risk outcomes, and facilitate team communication on clinical Solution(s) strategies. The Clinical Solution Specialist will have advanced knowledge and expertise in clinical Solution development and broad knowledge in the field of social determinants of health, behavioral health, and overall patient care management that supports the development of clinical strategy and processes, education of clinical operations teams, while also acting as a subject matter expert for the wider healthcare team. Skills/Requirements: Healthcare related bachelors degree Project Management certification, lean six sigma, and/or other related certifications preferred Previously worked as a Community Health Worker, Peer Support Specialist, Licensed Clinical Social Work, Addiction Counselor, or other related clinical experience related to social determinants of health, mental health, substance use, and/or primary care Social Determinants of Health and/or Care Coordination/Care Management solution development experience (i.e., workflows, system usage, staffing) Practical experience working within primary care, population health, mental health, substance use, and social determinants of health Clinical and non-clinical team education and training experience Knowledge in z-coding Experience in Medicare and Medicaid reimbursement structures Proficiency in Electronic Medical Record (EMR) software Ability to travel to various Upward Health markets as needed Proficient with current office technologies Experience using project management tools and methodology Experience using process improvement tools such as Visio Key Behaviors: Collaboration & Teamwork: Works effectively with an interdisciplinary healthcare team, leveraging diverse expertise to improve patient outcomes. Actively listens to team members and stakeholders, and integrates their feedback into Solution development. Problem Solving & Decision Making: Uses data analysis and clinical insights to inform decisions and develop effective solutions for improving Solution outcomes. Demonstrates the ability to identify issues, assess risks, and implement corrective actions. Communication & Influence: Communicates complex clinical concepts clearly to both internal and external stakeholders. Demonstrates active listening and empathy, particularly in engaging with patients or healthcare professionals regarding behavioral health and substance use issues. Effectively presents training materials and Solution updates to a variety of audiences, including patients, providers, and interdisciplinary teams. Adaptability & Flexibility: Adapts to changes in clinical solution needs, evolving best practices, regulatory or contractual requirements, or stakeholder expectations. Willingness to adjust to changing schedules and demands, including the flexibility to work occasional nights and weekends. Attention to Detail: Reviews medical records and clinical data with high attention to accuracy and compliance with regulations and standards (e.g., HEDIS measures, HIPAA). Ensures thorough documentation and synthesis of patient and solution data for reporting. Leadership & Accountability: Takes ownership of the development and ongoing refinement of clinical solutions. Responsible for meeting quality improvement metrics and patient outcomes associated with their solutions. Demonstrates leadership in clinical Solution training, ensuring all involved parties are educated on key aspects of the solution. Patient-Centered Care: Prioritizes the needs and outcomes of patients, particularly in the context of mental health, substance use, and social determinants of health (SDoH). Ensures that patient feedback and real-life outcomes are incorporated into the clinical solutions evolution. Efficiency & Time Management: Manages competing priorities and multiple stakeholder demands, ensuring deadlines are met and outcomes are achieved efficiently. Organizes workflows and schedules for solution implementation, training, and assessment in an effective manner. Competencies: Clinical Solution Development: Expertise in designing and implementing evidence-based clinical solutions, especially in behavioral health and substance use disorders. Ability to analyze patient data to identify opportunities for solution enhancements. Primary Care Knowledge: Detailed understanding of Provider / patient experience building and effective visit methods. Knowledge of problem identification and diagnosis code capture. Strong understanding of clinical care team collaboration to effectively provide whole-person care. Develop and implemented standardized workflows for developing primary and specialty care directories for more efficient patient resource support and navigation. Community Based Organization Experience: Experience in establishing care coordination workflows between primary care teams and community-based organizations (CBOs) to streamline referrals, track referral outcomes, close social detemrinant of health (SDoH) gaps, and improve patient outcomes through integrated pathways. Develop and implemented standardized workflows for developing community-based and social service directories for more efficient patient resource support and navigation. Social Determinants of Health (SDoH): Strong understanding of the impact of social factors such as socioeconomic status, environment, and community on patient health outcomes. Ability to integrate SDoH considerations into solution design and patient care. Regulatory Compliance & Accreditation: Proficiency in understanding and applying HEDIS measures, accreditation standards, and regulatory requirements related to healthcare Solutions. Ability to prepare and maintain documentation for audits, compliance, and quality assurance processes. Data Analysis & Reporting: Skilled in collecting, analyzing, and synthesizing clinical data, including health outcomes, patient satisfaction, and quality metrics. Proficient in creating actionable reports and presenting findings to leadership. Training & Education: Experience in creating training content and delivering educational Solutions for both clinical and non-clinical team members. Ability to assess learning needs and deliver customized training solutions to diverse audiences. Project Management: Familiar with project management tools and methodologies to plan, execute, and monitor the progress of clinical solution initiatives. Experience in coordinating timelines, resources, and stakeholder engagement to ensure the successful rollout of solutions. Technology Proficiency: Competence with Electronic Medical Records (EMR) systems and familiarity with healthcare-related software to enhance Solution delivery and data tracking. Experience with Salesforce or similar CRM systems a plus. Ability to utilize technology to improve solution outcomes and operational efficiency. Quality Improvement (QI): Knowledge implementing quality improvement initiatives. Familiar with measuring and reporting on quality metrics, including those related to patient safety, clinical outcomes, and solution effectiveness. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Upward Health Benefits Upward Health Core Values Upward Health YouTube Channel PIe7c7bdaa642d-37***********0

Direct Hire Opportunity with a great organization! Onsite opportunity in Dallas with hybrid remote potential in the future based on performance Opportunity to earn bonuses on a monthly basis based on performance after training Shift - Monday to Friday, start time between 7am to 11am, 8 hour shifts Start date - November 24th Responsibilities: Handle full care coordination for members and maintain close communication to educate members on how their benefits work Assist members with finding a provider in network for surgeries Assist with scheduling procedures Handle inbound and outbound calls Send referrals Confirm appointments with patients and provider offices Taking information from members and logging this correctly into the CRM system Assist with booking travel Coordinate follow up appointments Call provider offices to request medical records Qualifications: Bachelor's or Associate's Degree required Exceptional customer service skills Ability to commute to and work in the Dallas office daily Ability to work in a fast paced environment Empathetic Preferred Qualifications: Healthcare experience

Summary: The Intersect Group is seeking an experience Customer Support agent for our direct healthcare client, where you will join an award-winning team. The Call Center Specialist is the primary point of customer-facing contact to receive and respond to general telephone/email/live chat inquiries from all stakeholders regarding the 340B Drug Pricing Program products and services. The individual must be a self-learner that has a firm understanding and commitment to providing exceptional customer service to both internal and external customers. Responsibilities: Provide issue resolution around compliance and federal regulated policies on the 340B Drug Pricing Program. Provide accurate product and service information for customers by researching multiple databases for resolution, and demonstrating attention to detail. Proficient in translating healthcare-related jargon and complex processes into simple, step-by-step instructions customers can understand and act upon. Log and document all calls/emails/voicemail and live chat data in CRM application (Salesforce). Other Responsibilities may include but are not limited to supporting both incoming calls as normally received, but supporting out-going calls associated with a specific campaign or customer facing activity. Constantly meet established productivity, and quality standards Process “after-call” work including callbacks, and routing of calls for more complex inquiries. Communicate and coordinate with internal staff, business/government partners, healthcare entities and other stakeholders, and resolve issues in a timely manner. Accuracy and Quality will be measured on an individual and team basis. Each Specialist is expected to meet and maintain the Quality Assurance (QA) threshold goal that will be established annually. Requirements: Two years or more of inbound call center customer service experience. Knowledge of healthcare products/service, including the 340B Program, and pharmacy background preferred but not required Post-secondary education preferred Ability to communicate effectively to groups both verbally and written Strong ability to retain information and instructions, including the ability to apply the information and instructions to new tasks that may be assigned

We're working with our client on a 12+ month contract Customer Service Representative opportunity in the automotive industry. The role involves supporting customers through phone, email, and fax with account updates, billing inquiries, and document requests. Position: CSR (12+ Month Contract) Location: Fort Worth, TX 76177 Schedule: ONSITE | Mon-Fri | 10am-7pm Compensation: $18+/hr (depending on experience) Responsibilities: Maintain and update customer records with current contact information and accurate notes regarding interactions and assistance provided. Handle payment collections on active and closed accounts through various channels, including phone transactions and mailed correspondence. Outstanding balances may result from missed payments, end-of-lease costs (such as mileage, condition, or taxes), repossession deficiencies, or insurance settlements. Work with customers to establish and confirm repayment arrangements, ensuring timely follow-up when additional action or renewal of arrangements is needed. Deliver high-quality service by managing inbound calls from clients and internal partners while maintaining professionalism and phone etiquette. Oversee a portfolio of accounts, ensuring all follow-up actions, documentation, and updates are accurately maintained. Utilize investigative tools to locate customers or assets when contact attempts are unsuccessful and coordinate repossession actions as necessary. Partner with other departments and third parties to resolve escalated issues and ensure customer concerns are addressed promptly. Contribute suggestions for improving procedures, training materials, and workflow efficiency. Uphold organizational policies, compliance regulations, and confidentiality standards. Qualifications: High school diploma or GED required; bachelor's degree preferred. 1-2 years of experience in customer service or collections preferred. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Temp Customer Service rep/ Admin needed til 12/31/2025 $19/hr Dallas, TX 75220 100% on site 7am-4pm We are seeking a dedicated and personable Customer Service Representative to join our team. This role is responsible for delivering exceptional service to our customers by addressing inquiries, resolving issues, and ensuring a positive experience with our products and services. Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, chat, or in-person. Resolve customer complaints and issues with empathy and efficiency. Maintain detailed records of customer interactions, transactions, comments, and complaints. Provide accurate information about products, services, and policies. Collaborate with other departments to ensure customer satisfaction. Identify and escalate priority issues when necessary. Follow up with customers to ensure resolution and satisfaction. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Type: Full-time Pay: From $17.00 per hour Benefits: 401(k) matching Dental insurance Health insurance Vision insurance As a Customer Service Representative, you will be the friendly, professional voice helping customers via phone and email, managing questions, orders, and requests, and assisting customers with website navigation. You will help ensure every interaction leaves customers feeling valued. This is a service-focused role, not a sales position. What You Will Do Provide outstanding customer service via phone and email, answering questions, requests, and order inquiries. Assist customers with website navigation, helping them find products. Solve problems and deliver solutions that leave customers satisfied. Manage customer information accurately and efficiently. Collaborate with team members and leadership to improve processes and the overall customer experience. Contribute to a positive, innovative, and respectful workplace culture. Who We Are Looking For At least 2 year of experience in retail, restaurant, or another customer-facing role. A positive, proactive, and solutions-oriented attitude. Strong communication, multitasking, and problem-solving skills. Comfortable conducting business via phone, email, and website support. Professionalism and sound judgment. Why You Will Love This Role Be part of a fast growing, innovative company where your contributions matter. Turn your customer-facing experience into a career, not just a paycheck. Work in a supportive team environment that values effort, collaboration, and growth. If interested, please submit resume or call ************** for immediate assistance.

E.S. Kluft & Company The Standard of Luxury and Comfort Grand Prairie, Texas We're seeking highly qualified, collaborative, professional, knowledgeable, and results-driven Customer Service Representative to support our growing mattress manufacturing company. Future employees will have the opportunity to join Health, Vision, Dental, and Life Insurance on the first of the month following date of hire. We offer 10 holidays, vacation, sick pay, and 401k employer match. E.S. Kluft & Company is known for a long story of building only the best mattress in the U.S.! We are the company of choice for luxurious high-quality mattresses and want to be the employer of choice for your next career employment opportunity. JOB SUMMARY: The Customer Service Representative is responsible for providing effective customer service for all customers and assist in processing orders, RGA's, warranty claims and respond to product related questions. Works with Production, Sales and Accounting personnel to provide excellent customer service and resolve customer issues. MAIN DUTIES & RESPONSIBILITIES Provides excellent quality service that meets or exceeds the needs of our customers by timely responding to customer questions and resolving issues that may develop. Responds to customer inquiries in a positive manner. Researches customer issues and interfaces with Production, Sales and Accounting personnel to resolve any and all problems that may occur. Tracks all issue, errors and returns and ensures all issues, errors, and returns are completely closed or resolved. Processes Electronic Data Interchange (EDI) orders from customers. Assists with Returns and Warranty processes as required. Assists with answering incoming calls within the company as may be required. Assists Customer Service Manager with special projects as required. KPIs Maintain excellent customer relations and timely resolve issues. DIRECT REPORTS None QUALIFICATIONS At least 3 years Customer Service experience preferably within an order entry or order fulfillment role in the manufacturing industry. Experience with Customer Returns and Warranty Professional and effective communication skills (verbal and written). Ability to organize work and achieve daily tasks High school graduate Computer literate (Microsoft Office: Word, Excel, Email, etc.) Ability to perform general math calculations Self-motivated and able to work with little supervision. WORK PLACE & TRAVEL Travel not required.

Start your career with us, where growth, teamwork, and opportunity meet. As an Entry Level Customer Service Representative, you'll gain valuable hands-on experience while helping clients have positive, memorable interactions every day. Responsibilities: Welcome and assist customers with professionalism and enthusiasm. Provide clear information and guidance to ensure an excellent experience. Support the team in maintaining a friendly and organized environment. Collaborate with peers to deliver consistent, high-quality service. Represent the company's values and commitment to customer satisfaction. What We Offer: Comprehensive, hands-on training to develop communication and service skills. A supportive, youthful team atmosphere that values growth and initiative. Opportunities for advancement within a growing organization. Incentives and recognition for dedication and outstanding performance. Desired Profile: Friendly, approachable, and confident in face-to-face interactions. Reliable, adaptable, and eager to learn new skills. Strong communication and teamwork abilities. Positive attitude and desire to grow within a people-oriented role. If you're ready to begin your professional journey in a dynamic environment, apply today and join us!

: Gunder Associates, established in 1980, is a trusted manufacturer's representative serving the HVAC and Refrigeration industry. The company partners with top manufacturers to deliver high-quality components, accessories, and equipment to businesses that design, build and sell indoor air comfort systems. Known for its expertise in the markets it serves, Gunder is committed to excellence and strong relationships with its distributor network. The company's reputation is built on reliability and industry knowledge, making it a valued partner for leading manufacturers. Role Description: This is a full-time, on-site role located in Carrollton, TX, for a Warehouse Admin/Customer Support Specialist. In this role, the specialist will handle day-to-day office tasks, ensuring accurate customer order and invoicing processes, and maintaining effective communication with customers, warehouse team, and outside sales teams. Additional responsibilities include providing exceptional customer service and supporting warehouse operations to ensure smooth workflow and timely task completion. Required Skills: · Proficiency in Microsoft Suite, including Excel, Outlook and Sharepoint · Experience with warehouse inventory processes · Excellent communication and customer service skills to engage effectively with clients and team members · Ability to discretely handle sensitive customer pricing · Attention to detail, organizational skills, and proficiency in warehouse management systems & invoicing · Friendly and professional demeanor · A high school diploma or equivalent is required · Additional experience in accounts receivable is a plus Duties Include: • Quickly & efficiently handle customer requests and inquiries • Act as customer liaison to the warehouse team • Process orders & verify price discrepancies for customers • Accurately process customer invoices • Receive and apply customer payments in accounting software • Work with warehouse team to resolve shipping discrepancies • Provide administrative support to outside sales team • Answer incoming calls & promptly respond to emails • Maintain an organized filing system of paper and electronic documents • Develop and sustain a level of friendly professionalism with staff and customers Job Type: Full-time, on-site Salary: $55k-$60k per year Benefits: 401(k) 401(k) matching Medical Dental & Vision Paid holidays PTO Hours: • Monday to Friday 7:30-4:30 Education: • High school or equivalent (Required) Experience: • Warehouse Admin: 2 years • Customer Service: 5 years Work Location: Warehouse offices, Carrollton TX

Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package. We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service. Responsibilities Full-time Position - comes with full Benefits Package + Incentives Aptitude to multi task and have a highly self-disciplined work ethic Must be highly organized, focused, and motivated to work in our "San Antonio, TX" office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs. Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant. Require individual to be an excellent communicator. Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow. Work in a collaborative environment where we learn and apply as a team. Qualifications and Compensation EXPERIENCE & EDUCATION Some College Preferred or Experience with Administrative Tasks COMPENSATION Salary is commensurate with experience Medical and Dental - (Full Time) 401K - Company Matching (Full Time) FSA - Flexible Spending Account (Full Time) Vacation and Holidays (Full Time) PC Gains - Profit Sharing We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position. Best regards, Patient's Choice Management

IT Service Desk Analyst CornerStone Technology Talent Services is seeking adaptable and service-oriented individuals for long-term contract-to-hire opportunities as IT Service Desk Analysts. These roles are ideal for candidates who bring a strong technical foundation, thrive in a fast-paced support environment, and are looking to grow within a forward-thinking technology team. As a member of the Desktop Engineering team, you'll be exposed to multiple areas of enterprise IT support. You'll handle real-time troubleshooting, user support, and infrastructure triage across a wide range of technologies used by enterprise environments. Key Responsibilities: Respond to and resolve incoming support requests related to Windows desktop/laptop systems Perform hardware diagnostics, application support, and incident triage across Microsoft Office, Exchange, and other enterprise platforms Troubleshoot Active Directory issues, including group policies and user permissions Use enterprise tools to support endpoint management, system imaging, and deployments Provide first-tier support for network and telecommunications issues Collaborate with internal IT teams to escalate and resolve more complex technical challenges Maintain detailed documentation and follow standard operating procedures Requirements: Minimum of 6 months of experience working in a 24/7 IT service desk or IT support call center environment Strong communication skills with a customer-first approach to technical support Solid foundational understanding of Windows operating systems, Office 365, and networking basics Ability to work flexible shifts including evenings, overnights, weekends, and holidays Experience with EPIC software is preferred but not required Reliability and independence, especially during overnight shifts where self-direction is essential Why Work with CornerStone TTS: At CornerStone TTS, we focus on more than filling roles-we deliver alignment between skilled professionals and the technical environments where they can thrive. Our team understands the nuances of technology staffing and works closely with both talent and clients to ensure successful long-term placements. If you're looking to expand your career in IT support and want to be part of a team that values capability, consistency, and growth, we'd like to connect.

Rowley Company is a leading manufacturer and international distributor of home décor products, offering value-added services and solutions to our professional trade and retail partners. Since 1962, Rowley has supported drapery and upholstery workrooms, installers, and designers with the tools, supplies, education, and technical expertise needed to grow their businesses. Our vast portfolio includes over 15,000 products available for same-day delivery, utilized worldwide in window covering design, fabrication, installation, quilting, and upholstery. We serve a diverse range of industries, including residential, retail, hospitality, healthcare, education, and marine. The Customer Experience Representative (CER) is responsible for establishing and maintaining profitable relationships with customers on behalf of the company by answering incoming calls from customers placing product orders. They would also assist with fax/email orders, answer product inquiries and questions, handle complaints, troubleshoot problems and provide account information to customers. Responsibilities: Provide excellent customer service in an outgoing, courteous, friendly and professional manner Process product sales orders for customers via phone, fax or email Assist customers in locating items in the sales catalog and/or website Assist customers with product knowledge or technical assistance Assist customers in tracking sales order shipments Assist customers with account information and process credit card payments Requierments: Must be able to clearly speak and write in English AND Spanish Must be polite, friendly and outgoing Must have excellent phone etiquette and people skills Must be able to work together, as a team, as well as independently Ability to follow through with questions from customers Ability to fax/email instructions and/or other document requests to customers Must possess strong computer and typing skills Education/Experience Required: Prior customer service experience is a must Prior sales experience is helpful Prior knowledge of Sage MAS 500, Netsuite and Microsoft Office is helpful

In this role you will provide support to customers while delivering excellent Customer Service to promote long-term customer retention. The Customer Service Representative will answer customer questions, explain product and service options, and assist customers with any existing problems. You will also maintain accurate customer records, notating any incidents or upgrades as needed, and provide customer solutions. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. Tasks and Responsibilities: ● Support the Customer Service Center by performing tasks assigned by the Customer Success Manager ● Provide first level support to customers ● Resolve issues effectively, escalating as needed ● Greet customers with a professional and welcoming manner ● Speak to as many customers as possible daily ● Monitor and track recurring customer issues ● Update customer accounts ● Offer upgrade paths or new services to new and existing customers ● Support the Customer Success Manager as needed Requirements: ● Demonstrate experience utilizing computers ● Ability to troubleshoot and effectively ● Clear communication with peers ● Must think independently with an attention to detail ● Track and monitor tasks to completion ● Must be team oriented and maintain a professional demeanor at all times ● Enjoy helping and speaking with customers ● Excellent customer service and communication skills ● Must have a collaborative approach and positive attitude Please submit your to apply!

Contact lists of prospective customers from sales leads Travels throughout assigned territory to call on regular and prospective customers to develop and close sales. Consult with clients and determine the best solution Quotes prices and credit terms and prepares contracts for orders obtained. Prepares and delivers daily sales statistics as directed by the manager. Develops and maintains strong customer business relationships throughout the entire buy cycle. One-on-one sales based interaction with customers. Responsibilities Develop positive relationship with clients Resolve order placement and provide solutions to clients in a timely manner Benefits Bonus Incentives Receive thorough training on our clients products as well as successful sales techniques unique to our industry We provide you with the resources you will need to be successful, including technologies and constant support We are committed to our teams and actively promote from within current managers have been promoted from within from sales rep positions

Customer Service Representative - Building Products. Sales Order Entry. NextStep Recruiting is working with a large, national distributor of building products in the Waxahachie, TX area, who needs some experienced Customer Service Representatives for a contract/possibly contract-to-hire assignment starting November 17. Candidates must have the following experience: 2+ years of high-volume call center experience, preferably in a transactional environment, doing some sales order entry, and having to do some research for customers SAP or SAP S/4 Hana software experience Any experience with building products, customer service, or order entry is a plus These roles are 100% onsite, Monday through Friday, in Waxahachie, TX. Our client is going through a system conversion, which is why they need multiple contract/temporary employees to start on Nov. 17. Please apply today if you have 2+ years of high-volume call center experience and have used SAP software. Thank you! NextStep Recruiting provides equal employment opportunities (EEO) to all employees and applicants regardless of race, color, or applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities.

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. Additionally, you will provide support to management as needed. We're especially looking for team members who are available to work weekends, when customer engagement is at its peak! In this position, you'll: Drive sales by engaging customers and bringing brands to life through live events and product sampling. Work on weekends (Friday, Saturday, Sunday), when stores are busiest and your impact is greatest. What we offer: Competitive wages: $ 15.00 per hour Growth opportunities - We promote from within No experience needed - we provide full training and team support Weekend shifts on Friday, Saturday, Sunday Customizable benefits including medical, dental, vision, life insurance, wellness programs, and discounts through Associate Perks Now, about you: Are friendly, enthusiastic, and comfortable interacting with customers and store management Are 18 years or older Available to work 2+ shifts per weekend, Friday through Sunday. Available to work minimum 3 weekends per month. Can lift up to 50 lbs. and stand for up to 6 hours Are comfortable preparing, cooking, and cleaning work areas and equipment Have reliable transportation Demonstrate excellent customer service and teamwork Are a motivated self-starter who works well independently and with others Always put safety first in a retail environment If you're ready to make weekends work for you, we can't wait to meet you. Apply now and start making a difference where it matters most!