Customer Accounts Advisor
Customer support specialist job in Washington, NC
The salary range for this role is $12.25 to $13.00 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Evening Customer Service/Sales Associate
Customer support specialist job in Greenville, NC
Benefits:
401(k) matching
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Training & development
At Nothing Bundt Cakes, this position will "BRING THE JOY" WITH OUR CAKES while being the face of the brand.
The Greenville, NC location is open Monday to Friday 9:00am to 7:00pm, Saturday 10:00 am to 7:00pm, and Sunday 12:00pm to 5:00pm. Located at 518 Greenville Blvd SE Suite K Greenville, NC in the La Promenade Shopping Center.
This full time position is for a person who can do EVENINGS (between 12:00pm - 7:30pm).
Easy, Fun, and Great Smells!
Locally owned and operated Bakery
At Nothing Bundt Cakes, we refer to our customer service representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcome, and you'll create an environment of generosity, happiness, and joy in our community.
But it gets even better:
We close early so you can enjoy your evenings.
We offer flexible work schedules. We are seeking team members who are available for closing shifts 12:00-7:30pm - Holiday and Weekend availability is required and schedule must coincide with the hours listed.
High energy and an outgoing personality are a must! We want talkative and sociable team members!
We're keeping it casual. T-shirts and sneakers are where it's at!
Cake discounts. Yummm!
This job is fun. It's literally a piece of cake!
This is a great place to make new friends!
You'll get trained. Not only on crafting cake, but on growing your career and making a difference.
We love to celebrate and bring joy to the community.
Work Availability: Flexibility in availability is a plus. Must be able to work minimum of 35 hours per week. Year round availability is needed. Holiday and weekend availability is required and schedule must coordinate with hours listed. Compensation: $10.00 - $13.00 per hour
Join Our Growing Family
From โHappy Birthdayโ to โJust Because,โ Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
Auto-ApplyClient Specialist
Customer support specialist job in Greenville, NC
About the Role: As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed.
Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!
The Impact You'll Make:
* Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
* Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
* Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
* May schedule client appointments and/or conference room for appointments.
* Assemble/generate materials including paperwork and reports for client meetings.
* Understand and ensure business adherence with firm and financial industry regulatory policies.
* May manage FA and Team's social media presence (website, LinkedIn, X, etc.).
* Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
* May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
* Seek ways to enhance FA(s) business effectiveness and marketability.
* Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed.
* May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
* May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
* Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
* 2+ years of prior industry and/or administrative work experience.
* Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant.
* Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms.
* Excellent verbal and written communication skills; ability to adeptly exchange ideas and information.
* Detail oriented with an emphasis on accuracy.
* Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner.
* Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations.
* Good analytical and critical problem-solving skills.
* Bachelor's degree preferred, not required.
#LI-PWM5
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
Division Customer Service Specialist
Customer support specialist job in Greenville, NC
Position: Customer Service Specialist Location: Greenville, NC (ONSITE) Schedule: Monday - Friday 7:45AM - 4:30 PM Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Purpose of Position:
The Division Customer Service Specialist will support all Customer Service-related functions in the assigned branch. This position will be accountable for providing a 5-star experience to customers regarding post-installation services by using best judgement calls and knowledge of all products to diagnose and schedule service visits.
Key Role Accountabilities:
Accountable for providing 5-star customer service to West Shore Home's customers regarding post-installation services.
Responds to customer requests (that arrive via phone, email, text, website, or through other Company employees) for support due to issues relating to post-installation services.
Reaches out to customers whose installation appointments have resulted as Service Required to verify scope of service needed and arrange for service appointment.
Additional responsibilities may be assigned by the General Manager, Operations Manager, and Division Director of Operations.
Must-Have/Preferred Requirements:
High School Diploma or equivalent required.
Experience with Salesforce preferred.
Must have a valid smart phone or smart device to log in to Company required systems using two-factor authentication.
Benefits:
Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
401(k) plans with company match
HSA plan with company match
Paid holidays and paid time off (PTO)
Employee Referral Program
Employee Discount Program
Paid training and unlimited professional growth potential
Compensation:The hourly pay for this position is $20.00-$22.00 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position.
Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************
Customer Experience Specialist
Customer support specialist job in New Bern, NC
Join the Winning Team at New Bern Auto Group! Experience Consultant (Sales) Employment Type: Full-Time
New Bern Auto Group is one of the most dynamic, customer-driven dealerships in Eastern North Carolina. We're growing fast, we love what we do, and we're looking for energetic people who want to build a rewarding career-not just another job. If you're passionate about helping customers and want to be part of a high-performance team, this is the place for you.
What You'll Do
As an Experience Consultant, you'll be the first point of contact for our shoppers, helping them discover the perfect vehicle while creating an unforgettable customer experience. This is a sales position-but without the pressure and fear of commission-only pay. We set you up to succeed with a supportive environment, steady income, and the tools you need to win every day.
Your Responsibilities
Engage customers in person, online, and by phone with enthusiasm and professionalism
Set high-quality sales appointments and follow up with confidence
Present and demonstrate vehicle features, technology, and benefits
Create a friction-free, customer-first buying experience
Maintain detailed notes in the CRM and stay on top of follow-ups
Work closely with sales leadership to meet and exceed customer satisfaction goals
Stay informed about inventory, new models, and automotive trends
Bring positive energy to the showroom every single day
What Makes This Role Different
A sales career without the fear-you get
stable pay PLUS bonuses
, not commission-only stress
Clear expectations, strong support, and continuous training
A fun, competitive, team-focused environment that celebrates your wins
Real opportunities for advancement within New Bern Auto Group
Who We're Looking For
High-energy communicators who love working with people
Motivated individuals who want to grow their income and career
Confident appointment-setters with strong phone and interpersonal skills
Customer-focused candidates who thrive in a fast-paced sales environment
Automotive experience is great, but not required-we'll train the right person
Comfortable using computers, tablets, and CRM systems
What We Offer
Competitive hourly pay + achievable bonuses
Comprehensive professional training
Clear career paths across sales, management, and more
Employee discounts on vehicles and service
Full benefits package (health, dental, vision, PTO, 401k)*
A fun, upbeat culture where your effort truly pays off
Ready to Join the New Bern Auto Group Family?
Apply today with your resume and a short note about why you'd be a great fit. We can't wait to help you build a career where you grow, earn, and love what you do!
Auto-ApplyAutomotive Customer Service Advisor - 2682
Customer support specialist job in New Bern, NC
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Customer Care Coordinator-Order Experience I
Customer support specialist job in Greenville, NC
By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions.
JOB PURPOSE:
Receives and implements new equipment requests, determines reimbursement eligibility and coordinates the timely provision of services. Facilitates timely order movement through Numotion's order processing system.
KEY RESPONSIBILITIES:
ยง Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion.
ยง Verifies insurance/funding eligibility and benefits, communicates to customers their financial responsibility, obtains prescriptions and any other medical documentation necessary to obtain funding.
ยง Enters orders into order processing system assuring that efforts are made to accurately and completely perform intake steps.
ยง Responds to customer inquiries, requests, and complaints in a timely manner working with other staff members to increase customer satisfaction and turnaround times.
ยง Takes responsibility to completely resolve issues without additional transfers and/or de-escalate customers whenever possible.
ยง Coordinates scheduling of ATP's and seating technicians for evaluations and adjustments requests.
ยง Meets all set productivity and performance standards
ยง Participates in New Equipment department initiatives to continually improve department results.
ยง Other duties as assigned by manager
ยง Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion's mission.
ยง Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations.
ยง Provide excellent customer service for all internal and external customers at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
ยง The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.
REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:
ยง High school diploma or general education degree (GED) or equivalent combination of experience and education.
ยง Minimum one year of customer service experience.
PREFERRED COMPETENCIES AND QUALIFICATIONS:
ยง Strong communication skills, both written and verbal
ยง Strong listening, organization and priority setting skills.
ยง Ability to work in a fast-paced environment and juggle multiple priorities.
ยง Ability to think quickly, assess a situation and make a sound decision.
ยง Ability to provide best-in-class customer service
ยง Working knowledge of service order processing experience
ยง Knowledge of complex rehab equipment and products
ยง Prior experience working in durable medical equipment industry
ยง Demonstration of exceptional interpersonal and problem-solving skills both internally and externally with customers.
ยง Knowledge of MS Word, Excel, PowerPoint, and Outlook
PHYSICAL WORK REQUIREMENTS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ยง Frequent use of hands, wrists, fingers associate with computer equipment.
ยง Prolonged periods of time working at a desk and/or on a computer.
ยง Occasionally move and reach with arms and hands.
ยง Ability to communicate effectively.
ยง Ability to work overtime as needed.
At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Customer Insight Representative - 100% Commission | Rocky Mount, NC (SG-979839)
Customer support specialist job in Rocky Mount, NC
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do โข Contact warm leads (no cold calling) โข Help families find the best protection plans โข Develop leadership skills โข Build a business with unlimited earning potential What We Look For โข Coachable individuals hungry for growth โข People who want time, freedom, and purpose โข Strong communicators โข No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
Customer Field Operations Locator - New Bern, NC
Customer support specialist job in New Bern, NC
Important Application Submission Information
In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Thursday, October 30, 2025More than a career - a chance to make a difference in people's lives.
Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.
NOTE:
- The selected candidate must live 30- 45 minutes from the Ops Center.
Position Purpose:
Assist in preventing damage to company property through the identification of pipelines and other equipment. Mark lines and stations clearly with flags and/or paint in an effort to prevent work crews from damaging unseen equipment.
Principal Accountabilities:
Physically locate and mark areas where company equipment is located. Must be accomplished within 48 hours of notification by internal and external work crews of their intentions to excavate sites.
Investigate aerial patrol identified incursions on right of ways.
Coordinate โRight of Wayโ issues with outside firms and DOT. Initiate encroachment documents as necessary. Collect contact information from timber, electric, phone and water companies in order to ensure full communication and cooperation.
Perform safety audits by observing and inspecting contract crew's operations near company facilities and equipment. Has authority to halt crews from working when company property is damaged.
Report any damages to company property in order to facilitate the scheduling of repairs. If situation includes a line break, secure the area and alert crews the district office immediately.
Coordinate and communicate with Draftsman on changes to district maps.
Responsible for the upkeep, maintenance and cleanliness of assigned company vehicle.
Perform other duties and assignments as required.
Basic/Required Qualifications:
High School Diploma or GED
Desired Requirements:
2-5 years' experience locating underground utilities using equipment like Radio Detection (RD), Heath (SureLock), Pipehorn, MetroTech (Vivax) or Subsite (Utiliguard), etc.
Underground utility construction experience
Valid driver's license
Working knowledge of natural gas operations
Mechanical and mathematical aptitude
Map reading ability
Physical Requirements:
Field Mobility Classification - Work will be performed in various field locations, as needed, after the onboarding period. However, field employees are required to live within a reasonable daily commute to their assigned work location.
This position contains a weight restriction of 275 pounds as an essential function of the job. The purpose of this restriction is to ensure that all weight-rated equipment is used in an appropriate and safe manner within maximum allowed weight loading.
Must be able to work under adverse weather conditions, walk long distances over uneven terrain, stoop and bend for periods of time, stand for long periods, drive long distances, lift up to 5o lbs., dig holes, and deal with animals, insects and overgrown vegetation.
#LI-AB2
Travel Requirements
5-15%Relocation Assistance Provided (as applicable) NoRepresented/Union PositionNoVisa Sponsored PositionNoPlease note that in order to be considered for this position, you must possess all of the basic/required qualifications.
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Auto-ApplyCustomer Service Rep.
Customer support specialist job in Greenville, NC
Adams Publishing Group (APG) is building an exceptional Customer Care team throughout our major markets. Don't live near this city? You may be able to work in any of our 100+ locations. For a complete list of APG offices log onto adamspg.com/markets/.
APG provides complete news and multimedia products to more than 34 million people within the local communities being served.
APG is seeking Customer Care Associates to provide superior service and an overall positive customer experience for subscribers of all 100+ APG locations.
APG offers a competitive hourly wage, plus bonus, for local candidates working on-site.
This is a part-time position that looks to employ a person for 25-28 hours a week.
Primary Responsibilities
ยท Provide the highest level of customer service and satisfaction
ยท Listen to customer concerns and handle complaints in a professional and timely manner
ยท Review and update customer accounts and transactions while resolving issues
Requirements
ยท High school diploma, GED or suitable equivalent
ยท 1+ years of customer service experience
ยท Excellent phone etiquette
ยท Proficient computer skills, including the ability to type at least 40 WPM
ยท Reliable, self-starter with a positive and collaborative attitude
ยท Outstanding communication skills, both verbal and written
ยท Proven organizational skills
ยท Ability to sit at a desk for extended periods
ยท Hours may vary to cover different time zones and the ability to work weekends, holidays, evenings, a rotating schedule
Interested and qualified candidates can email resumes to the Customer Care Manager : ***************************
No phone calls please.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Auto-ApplyTreasury Services Specialist II
Customer support specialist job in Mount Olive, NC
Treasury Services Specialist II
Reports To: Treasury Services Sales Team Leader
None
FLSA Status: Exempt
Responsible for direct sales of new treasury services products that are moderate to complex in nature. Act as single point of contact for assigned business customers, expansion of existing business relationships, and the retention of customers. The Treasury Services Specialist will be responsible for selling the products and services related to treasury services; developing an understanding of the core processing system and the various modules attached to that system. This associate will ensure the treasury services products are implemented and working efficiently and effectively for their customers; working closely with IT, Bank Operations, Electronic Delivery, Commercial Lending and Retail Sales to meet all customer needs. Associate will coordinate between the departments, as well as with customers; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. May also provide/refer other banking services as needed by customers.
Specific Job Functions (Duties/Responsibilities):
Solicit and call on prospects and clients for Southern Bank Treasury Services.
Analyze client needs and make proposals for new and enhanced treasury services offerings to clients.
Recommend products, procedures or services that may streamline the customer's interactions
Operate efficiently, execute with precision on complex client requests and request support as necessary to build and strong client relationships
Insure all treasury services offerings comply with Bank policy and all applicable laws and regulations with appropriate risk management oversight
Support Bank business development efforts
Make joint calls on large or unusual customers in support of calling officer efforts
Actively seek, sale and onboard new commercial customers with treasury services; cross-refer to other lines of business calling officers for relevant product assistance
Maintain current knowledge of all Bank services and products.
Proactively manage and service assigned market areas.
Meet or exceed assigned sales and service goals
For assigned markets, serve as product expert for all treasury services front end systems, products, services
Participate in treasury services product training for customers as required
Ensure timely and effective escalation and remediation of issues
Ensure sound risk decisions commensurate with the business unit risk appetite is applied
Perform other duties as assigned
JOB REQUIREMENTS:
Knowledge/Skills/Abilities Required:
The ability to effectively manage established business development process - schedule, prepare for and conduct professional business development calls on customers and prospects
Current knowledge of the Treasury Services industry, services and process - ability to analyze commercial and small business liquidity/cash control needs and requests
Knowledge of applicable lending and depository laws and regulations and related industry policies
Ability to work with limited supervision, and seek assistance as needed
Personal credibility and the ability to sell Bank products and services
Excellent oral and written communications skills; strong sales presentation experience
Education/Experience Requirements:
Bachelor's degree in business or a related field preferred
2-5 years of treasury services sales and service experience
3-5 years banking or private banking experience required
1-4 years achieving personal business development targets met or exceeded
Certified Treasury Professional (CTP) credential preferred
Superior analytical skills; ability to analyze new and existing relationships
Excellent verbal and written communication skills and excellent presentation skills
Ability to effectively manage time and to manage multiple priorities with minimal direct supervision
Ability to work as an individual contributor while maintaining partnership with other team members
Superior customer relations skills. Must be able to establish and maintain a high level of credibility with all levels of internal staff and external customers.
Auto-ApplyCustomer Service Representative
Customer support specialist job in New Bern, NC
Job DescriptionBenefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
Receive a high volume of inbound calls and emails
Identify the reason for the customers call, collect relevant information, and provide solutions
Refer to premade scripts for a variety of customer service topics
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Meet personal and team quotas
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
High school diploma/GED
Previous experience as a Customer Service Representative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
Customer Relations Specialist
Customer support specialist job in Bayboro, NC
We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records.
Responsibilities
โข Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times
โข Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
โข Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
โข Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
โข Effectively manage customer account data which includes setting up new accounts and maintaining related data
Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
Medical, dental, and vision (eligibility after just 30 days of employment)
Paid time off that increases with tenure
A 401(k) with company match and immediate vesting
A new employee training program and many opportunities for continued learning and career development
Disability and life insurance
Employee recognition program
Generous tuition assistance program
Propane discounts
For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: ****************************************** .
Qualifications
โข Minimum of 3 years of experience in a customer service role
โข Minimum of a High School diploma or GED preferred
โข Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
โข Ability to multi-task and prioritize assignments in a team environment
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1)
Suburban Commitment
- showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2)
SuburbanCares
- highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3)
Go Green with Suburban Propane
- promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************
It's an amazing time to become a part of our team as we expand our national footprint and
make strides toward a sustainable, clean energy future!
Applications will be accepted until the position is filled.
As part of our pre-employment hiring process, background checks and drug screens are performed.
For more information about our hiring process, please visit: ****************************************************
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.
In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here:
*************************************************************
Auto-ApplyCustomer Service Specialist
Customer support specialist job in Wilson, NC
Requirements
Minimum Job Qualifications:
High School Diploma or equivalent
One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.
Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.
Exact job experience is considered any of the above tasks in a Medicare certified.
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
CUSTOMER SERVICE REPRESENTATIVE (CSR)
Customer support specialist job in Wilson, NC
Job Description
CUSTOMER SERVICE REPRESENTATIVE (CSR) Prostar Services - Wilson, NC Hourly + Performance Bonuses | Fast-Paced | A-Team Culture Prostar Services is growing fast and we're looking for an energetic, detail-oriented, customer-focused CSR to help our homeowners get fast, professional HVAC + Plumbing service. This is NOT a boring call center job - this is a high-impact, fast-moving, customer-experience role inside one of the top service companies in Eastern NC.
If you're positive, organized, love talking to people, and thrive in a busy environment, this is the perfect job for you.
WHAT YOU GET
Competitive hourly pay + performance bonuses
Full-time, year-round work
Paid holidays & vacation
Growth path: CSR โ Dispatcher โ Call-By-Call โ Office Lead
In-house training
Supportive, drama-free team
A company that actually appreciates you
WHAT YOU'LL DO
Your job is simple:
Turn inbound calls into booked appointments - fast, friendly, and accurately.
Day-to-day responsibilities:
Answer inbound calls with energy & professionalism
Book jobs using our proven call-flow scripts
Enter customer info accurately into ServiceTitan
Follow up with customers to confirm appointments
Provide 5-star communication on every interaction
Support techs, dispatch, and the operations team
Keep the schedule tight, full, and organized
You're the first impression of our company - and we treat the role with respect.
WHO WE'RE LOOKING FOR
We want a CSR who brings energy, accuracy, and personality.
Must be:
Friendly & positive
Organized & detail-oriented
Fast on the computer
Great on the phone
Able to multitask under pressure
Coachable and eager to learn
Team-first mindset
Reliable and dependable
Experience in HVAC/plumbing/dispatch/call center is a plus, but not required - we will train the right person.
ABOUT PROSTAR SERVICES
Our culture is simple:
A-Team only
No drama
No laziness
Everyone grows
Everyone wins
We invest heavily in our people because employees are the heart of our company.
Job Posted by ApplicantPro
ADA Reader/Scribe
Customer support specialist job in New Bern, NC
This position supports the delivery of ADA accommodations by assisting students with disabilities in the classroom completing academic assignments by writing down, typing verbatim what is dictated and by reading textbooks or assignments. Assistance mainly occurs outside of the classroom in the Academic Support Center, Library, or Testing Center. The position will work on average 16 to 20 hours per week and requires a flexible schedule.
Essential Duties & Responsibilities
* Assist students with disabilities in completing academic assignments in or outside the classroom
* Transcribing essays and homework assignments
* Transcribing instructor in-class lectures or presentations
* Reading textbooks, class notes, and homework assignments
* Provide services to students with limited acuity and/or legally blind
* Describe pictures in words
* Provide verbal cues for guiding, as needed
* Provide hands-on interpretation of course content in lab
Minimum Qualifications
High school diploma or equivalent.
Preferred:
Associate's degree from a regionally accredited institution of higher learning.
Proficiency with reader, scribe and lab assistant skills.
One year of related work experience.
Knowledge, Skills and Abilities
Knowledge
* Knowledge of disabilities
* Knowledge of learning strategies for students with disabilities
* Knowledge of disability assistive technology
Skills
* Good reading and writing skills
* Basic computer skills
* Intermediate knowledge of Microsoft Word
* Good communication and interpersonal skills
* Organization and attention to detail
* Multi-tasking and problem solving
Abilities
* Ability to write legibly
* Ability to perform repetitive tasks with patience
* Ability to work independently as well as with others and be self-motivated
* Ability to make sound decisions
* Ability to exhibit accountability, adaptability and collaboration
* Ability to read aloud clearly and softly, at a normal pace and with good pronunciation
* Establish and maintain effective working relationships with those contacted in the course of work
* Handle confidential information with absolute discretion
* Commitment to diversity, equity and inclusion; demonstrated ability to work effectively with a culturally diverse workforce, including those with different levels of academic preparation and varying physical and learning abilities, and socioeconomic levels
Customer Experience Coordinator
Customer support specialist job in Wilson, NC
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
3401 Raleigh Rd Parkway
Location:
USA Marshalls Store 0439 Wilson NCThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Registered Client Associate
Customer support specialist job in Greenville, NC
About this role:
Wells Fargo is seeking a Registered Client Associate in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role you will:
Assist Financial Advisor(s) with sales, service and operational related activities such as providing service to clients via telephone, direct interaction and/or written correspondence
Facilitate Financial Advisor and client requests for account related information and/or quotes, scheduling and preparing for appointments with new or prospective clients
Establish and service client accounts, prepare forms, research account inquiries and/or issues
May also perform various administrative functions for the Financial Advisor(s) and Branch Management including, but not limited to, tracking referrals, coordinating and executing marketing campaigns, establishing and maintaining files to meet the firm's regulatory requirements, and establishing and maintaining filing and record keeping necessary to support efforts to service and grow client relationships
When applicable, acts as the liaison for all referral sources by reviewing paperwork for completeness and forwarding to management for review
Required Qualifications:
2+ years of Brokerage and Client Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
US Only: Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration
Desired Qualifications:
Brokerage client support experience
Administrative support experience in financial services
Experience interacting directly with customers
Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
Client service focus with the ability to listen to customer needs and recommend solutions
Ability to prioritize work, meet deadlines, achieve goals, and work in a dynamic and complex environment
Job Expectations:
US Only: Obtaining and/or maintaining appropriate FINRA license(s) is required for ongoing employment in this position. Compliance with state law registration and licensing requirements is mandatory. In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite is required.
Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.
This position is not eligible for Visa sponsorship.
Posting location:
820 Red Banks Rd
Greenville, NC 27858
Posting End Date:
14 Dec 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Sales Support Specialist
Customer support specialist job in Pinetops, NC
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
Order Management Supervisor
Your role and responsibilities
In this role, you will have the opportunity to provide technical, order, and payment-related assistance/support to the internal and external customers. Each day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by improving customer satisfaction.
The work model for the role is: Onsite
This role is contributing to the ELDS Pinetops in Pinetops North Carolina. Main stakeholders are both internal and external customers.
You will be mainly accountable for:
Ensuring the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.
Recommending appropriate solution for customer requests and coordinating with the related teams to ensure end-to-end handling of the request (e.g., production capability and scheduling, resourcing, quotes, price lists, invoice, etc.) is in place.
Keeping the customers proactively informed on the issue status based on the inputs received and clarifying their doubts.
Qualifications for the role
High School diploma and 3 to 5 years of experience or a special combination of education and experience and/or demonstrated accomplishments.
Demonstrated skills in working effectively with people with diverse backgrounds; both inside the plant environment and with external contacts.
Strong knowledge of Microsoft programs, Excel, Word, Power Point, Microsoft outlook. ยท Interfaces with and influences management both within and outside the company.
Operates in a fast-paced environment where critical decisions must be made quickly, and teamwork is essential.
Strong communication skills are necessary to work effectively with the management group, hourly employees, vendors and with end customers.
Candidates must already have work authorization that would permit them to work for ABB in the US.
Why ABB?
What's in it for you
We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: ********************************************************************************************
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner.
We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.
Auto-ApplyPT Automotive Customer Service Advisor - 2740
Customer support specialist job in Goldsboro, NC
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.