Customer support specialist jobs in Hawaii - 542 jobs

Performance Meet established marketing plan goals, and achieve annual sales revenue and membership growth objectives by effectively promoting and closing prospective sales opportunities. Perform quick and efficient transaction fulfillment of telephone calls or email from prospective or current HMSA employer groups and members. Proactively promote HMSA and USAble product options and meet established HMSA and USAble sales goals. Protect HMSA's market share through the successful renewal and retention of assigned accounts. Document all prospect inquiries, outcomes, and follow up on sales enrollment opportunities via the telephone or in writing. Prepare proposals for new small group, new individual plans, Medicare plans, plan upgrades, and additions and modifications to existing plans. Support phone inquiries for senior plan sales during annual enrollment period. Meet goals, sales and retention quotas, and minimum activity standards. Relationships Serve as the "face of HMSA" to provide HMSA products and servicing to our small business, individual plan, and Medicare plan customers. Coordinate problem solving associated with group and member inquiries. Manage internal and external customer relationships to ensure that employer/member product and servicing needs are identified and addressed. Expand relationships with groups through the sale of new products. All employees are assigned to health, and product fairs and public service events throughout the year, to represent HMSA at public events. Administrative Maintain accurate records of all account activity and provide management with a weekly report on sales opportunities, proposals, jeopardy/lost accounts, sales activities, and servicing issues. Performs all other miscellaneous responsibilities and duties as assigned or directed. #LI-Hybrid

Job Functions: At sites where no other ATI support exists be prepared to conduct/oversee the overhaul, maintenance, and repair of airframe components, powerplants, aircraft communication equipment and associated components in accordance with Company manuals, manufacturer's manuals, including policies, Procedures Bulletins and Orders in order to return the aircraft to service and continue the mission. Maintenance Representatives will be required to sign for work accomplished and must be prepared to oversee other non-ATI individuals/contractors working on ATI aircraft at remote locations and to "buy-back" the work of these individuals if required. Maintenance Representatives are directly responsible for the safety of the aircraft while at the remote sites and must insure that all work is accomplished in accordance with FAA and Company procedures in order to insure the safety of Company property, personnel and customers. The mechanic in performing his/her duties is required to be constantly alert for defective, worn or failed parts as well as Unsafe working conditions and to bring these immediately to the attention of the flight crew to which he/she is assigned. Additionally, the Maintenance Representative is required to insure that the aircraft's assigned Spares Parts Kit (SPK) is fully stocked and that the required materials and parts are available to support the scheduled mission to the fullest extent possible. During the course of normal operations, the Maintenance Representative must be prepared to work with various Company hired agents at sites throughout the world to procure maintenance services and support, as needed to repair/fix the aircraft. Should no Company agent be available, the Maintenance Representative working in conjunction with the flight crew must be prepared to act as Company agent and procure the support/equipment necessary to facilitate the repair/servicing of the aircraft as required. As part of normal remote location operations, the Maintenance Representative is specifically charged and responsible to keep Maintenance Control fully apprized of the status of the aircraft and to provide copies of all completed log pages directly to Maintenance Control. Additionally, the Maintenance Representative must be fully capable of working with minimal supervision during the normal course of events, but should the need arise to solicit and follow directions from Maintenance Control and higher management despite the thousands of miles separating him/her from senior leadership. The Maintenance Representative is also specifically responsible and required to conduct such housekeeping duties as required to keep his/her assigned aircraft clean and presentable. This may require the use of third parties, but the responsibility to insure the cleanliness and appearance/upkeep of the assigned aircraft rests specifically with the Maintenance Representative flying on that aircraft during the course of the currently on-going mission. At any location where mechanics are utilized, assume the duties, responsibilities, and authority of the Maintenance Supervisor, and work for the Line Maintenance Supervisor responsible for that station. When the Maintenance Representative is exercising his/her authority under the RII provisions of this manual, he/she will be directly responsible to the Director of Quality Control. Attend all Company training classes as assigned by the Director of Maintenance. What you will need: Minimum of three (3) years, proven line maintenance experience on 767/757 aircraft High School Diploma or equivalent Must successfully complete a DOT/FAA pre-employment drug screen and a DOT/FAA compliant background check. Ability to clearly communicate with customers and co-workers; stand, bend, and reach in order to maintain files; sit for extended periods of time; and comply with ATI attendance requirements. Shall hold a valid Airframe and Powerplant license (FAR 121.378a) Shall have a valid passport, and Driver's License. Ability to travel as the needs of the airline dictates. (may require travel up to 3 weeks per month) Preferred: * B 757/767 aircraft; Parts 121, 125, 145; Heavy transport category aircraft experience Physical Requirements: Must be able to lift up to 50 lbs., climb up to 3 flights of stairs. Must be able to work at heights up to 80 feet and from ladders up to 10 feet. This job will require the following abilities: Hearing/Speaking Near/Far Sight Acuity Depth perception/Field of vision Hand/Eye Coordination Color Vision Effective Oral/Written communication Air Transport International is an equal employment/affirmative action employer. It is the Company's policy not to discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status and prohibits discharging or in any other manner discriminating against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. The Company further does not discriminate on any other basis protected by applicable federal, state or local laws.

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications: Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required) Location: 338 Kamokila Boulevard Suite 106, Kapolei, Hawaii 96707 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Wet'n'Wild Hawaii is Oahu's top 10 most visited family attraction on the island and recently voted Best of Honolulu Magazine's “Best Family Attraction”. We pride ourselves on having FUN! We are currently seeking a Tour Reservationist who can speak, read and understand the Japanese language fluently. The ideal candidate has expert communication skills and is able to maintain an upbeat attitude and work efficiently under high-stress environments. Responsibilities include but not limited to: Answer telephones and enter guest reservations using PonoRez (web-based central reservation system). Change and cancel reservations as guest requests. Process accurate records for coding and tracking reservations and advanced deposits. Maintain good relations with all guests and implement procedures for giving special attention to VIPs. Enter guest reservations into the computer system while assigning reservations to the appropriate rates. Qualifications are but not limited to the following: 1 - 2 years tour reservations experience. Familiar using PonoRez (web-based central reservation system). Valid Driver's License and own transportation is required. Must be self-driven, motivated and possess excellent relationship-building skills. Excellent verbal and written communication skills. Able to work on weekend, holidays and some evenings. Strong computer proficiency including MS Office Suite.

Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i's only all-suite and villa luxury resort. Nestled on the pristine white sands of Wailea's Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences. From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love! What is in it for you: Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees 401(k) retirement savings plan and matching program One complimentary duty meal for all employees that work more than 6 hours per shift Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary) Wellness Offerings Exclusive employee benefits program offering discounted rates in Accor worldwide and discounts with brand partners Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world Ability to make a difference through our Corporate Social Responsibility activities Job Description Job Title: Reservations Agent (Full-time) All guest service has the potential to create a lasting memory when it is delivered with warmth and sincerity. Be an ambassador for our brand as a Reservations Agent, where the engaging and anticipative service you provide over the telephone will make our guests feel valued and reflect the exceptional hotel experience to come. Hourly Rate: $29.21 What you will be doing: Book and enter room reservation requests using the Property Management System (Opera) Assist with Group Reservation and Wholesale Reservation areas where needed, including but not limited to accurately entering group rooming lists and wholesale manifest Ensure calls and emails are managed in the most efficient manner possible, administrative duties are completed and productivity is maximized Take ownership of guest's requests and inquiries, ensuring follow up according to the hotel's standards in a timely manner Review daily arrivals and audit duplicate reservations, special requests (such as connecting, nearby, etc.). Communicate with Front Office/Guest Services team to ensure requests are followed through Update reservations ensuring a flawless check-in and check-out process Ensure revenue is maximized by up-selling guest rooms, recommending hotel facilities, and actively participating in monthly departmental sales promotions Liaise with Sales and other departments to complete necessary tasks Assist Reservations Manager to monitor the day-to-day operation Be knowledgeable of the island, our resort and its offerings in order to be our guests' trusted guide Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests. Promote and enforce health and safety awareness as well as have a complete understanding of the emergency procedures Follow hotel and departmental policies, procedures and service standards Schedule: Due to the nature of the hospitality industry, employees are required to work varying schedules, including overnight, weekends and holidays, to accommodate the business and demands of the hotel. Qualifications Your experience and skills include: 1 year customer related experience required Previous Property Manager System experience preferred Must be able to speak, read, write and understand the English language Requires good communication skills, both verbal and written Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally Must possess basic computational ability Must possess computer skills, including, but not limited to, Microsoft Office applications Experience with Property Manager System (Opera) and Central Reservation System (Opera) is highly preferred Must be able to multi-task and be detail-oriented in a fast paced, high volume environment Strong interpersonal and problem solving abilities Must possess a problem-solving mindset: be able to anticipate, prevent, and identify area of opportunities and resolve them as necessary Must have ability to work independently and to prioritize or seek clarification in prioritizing work assignments Must possess outstanding Sales and guest service skills Education High School diploma (or equivalent) and/or vocational training Additional Information All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Join our ‘ohana today: Visit our website to learn more about living and working for Fairmont Hawai'i. ************************** Why work for Accor? So you can discover a world where life pulses with passion! Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you. With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality. Hospitality is a work of heart! #fairmontcareers #alwayskealani

As part of the Reservations team, the Reservations Agent is the first connection guests have when reaching out to Blue Hawaiian Helicopters. This position will interact over the phone and email with guests from around the world taking reservations, resolving any booking issues, assisting with the flight schedule and group bookings for state-wide operations on all islands. The Reservations Agent will handle general inquiries, direct external calls to designated departments or individuals to support operations. The classification of this position is broad and assigned specific functional areas; duties and assignments may overlap depending on the operational needs of the department. Essential Functions and Responsibilities include the following: Answer incoming and make outbound phone calls quickly and efficiently. Screen and forward calls in a professional and courteous manner to internal departments or individuals as needed. Demonstrate a friendly and positive tone of voice. Speak with others using clear and professional language; answer telephones using appropriate etiquette Develop a comprehensive understanding of tour offerings, booking policies, rates structures and upgrade options Create and maintain reservations that are accurate and contain correct names, weights, payment and contact information Monitor multiple email inboxes, responding to inquires in a timely manner while continuing to answer calls in a queue Assist in maintaining efficient flight schedule, reviewing and action unconfirmed tours, consolidate tours and promote tour upgrades that achieves a profitable margin Must have a can-do attitude and be able to solve problems efficiently and effectively Review the next day's reservations, resolve booking errors, and communicate changes to Reservations Management Attend scheduled team meetings and 1:1 development meetings Other duties as assigned Additional Job Requirements Regular scheduled attendance Indicate the percentage of time spent traveling - 2% Subject to applicable laws and Blue Hawaiian Helicopters policies, regular attendance is an essential function of the position. All employees must follow Blue Hawaiian Helicopters employment practices and policies. Supervisory Responsibilities This position has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Blue Hawaiian Helicopters will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position. Education & Experience High school diploma or general education degree (GED) and one to three years' related experience and/or training; or equivalent combination of education and experience. 1-2 years of experience in working in a customer service environment. 1-2 years of Sales experience. Skills Comfortable working on computers and answering multiple phone lines. Excellent verbal and written communication skills. Ability to persuade and encourage favorable business outcomes. Must be able to work a flexible schedule including weekends and holidays. Must be able to successful meet deadlines on a daily basis. Ability to multitask and work as part of a team. Computer Skills Advanced with Microsoft Office Suite, including Word, Excel, and Outlook. Knowledge of the Alpro or FareHarbor Software is preferred. Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Minimum pay USD $33,375.00/Yr. Maximum Pay USD $48,400.00/Yr. Benefits For more information on our industry-leading benefits, please visit our benefits page here. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This position will be open and posted until filled, with a minimum posting period of three days.

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments, including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches. All correspondence will come directly from Imperial Dade and not a personal email address. Imperial Dade, a leading North American distributor, has a Customer Service Representative role available! Join a strong and continuously evolving team that helps our business grow. If you're looking for your next opportunity, Imperial Dade is a great place to take that next step. The Customer Service Representative will interact with customers, process orders, and provide information in response to customers' inquiries, concerns, and requests about our products and services. The schedule for this position is Monday through Friday from 8:00 am until 4:30 pm and pays an hourly rate of $20.00 - $20.50 per hour. You will: * Answer customers' calls in a prompt, friendly, and professional manner. * Interface with customers by telephone, electronically, or face-to-face * Assist in increasing sales and profitability for each account by suggesting new and complementary products and by participating in sales promotions. * Optimize fill rates by providing substitutions for out-of-stock or discontinued items * When necessary, escalate customer information, problems/needs, and requests to the customer service manager. You have: * High school diploma, GED, or equivalent * 2 years of customer service experience * Proficiency in MS Office and familiarity with using other software * 2 years of data entry experience * Excellent communication skills * An outgoing personality, eager attitude to help others

is eligible for a $1,000 sign-on bonus. Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Duties: Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various general banking needs in a professional manner and follow through with appropriate action. Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required. Document and/or escalate issues to ensure customers' concerns are addressed promptly and appropriately. Provide customers with general information on CPB products/services and other general information: Branch/ATM location and hours, Rates and fees, Deposit and loan accounts, Convenience and monetary products/services. Fulfill customers' special requests by utilizing support systems/tools or refer to appropriate personnel/departments. Prepare update forms for deposit and loan accounts, such as address and phone number changes. Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc. Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc Convert inquiries into account openings by referring customers to appropriate business units. Minimum Qualifications: Education: High School diploma or equivalent Experience: 1+ year of customer service experience Competencies: Achieving Results - Perseverance Achieving Results - Decisiveness Communication & Influencing - Approachability Operating Skills - Time Management Self-Management - Adaptability Knowledge, Skills & Abilities: Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

is eligible for a $600 sign-on bonus. Position Function: Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Duties: Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various general banking needs in a professional manner and follow through with appropriate action. Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required. Document and/or escalate issues to ensure customers' concerns are addressed promptly and appropriately. Provide customers with general information on CPB products/services and other general information: Branch/ATM location and hours, Rates and fees, Deposit and loan accounts, Convenience and monetary products/services. Fulfill customers' special requests by utilizing support systems/tools or refer to appropriate personnel/departments. Prepare update forms for deposit and loan accounts, such as address and phone number changes. Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc. Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc Convert inquiries into account openings by referring customers to appropriate business units. Minimum Qualifications: Education: High School diploma or equivalent Experience: 1+ year of customer service experience Competencies: Achieving Results - Perseverance Achieving Results - Decisiveness Communication & Influencing - Approachability Operating Skills - Time Management Self-Management - Adaptability Knowledge, Skills & Abilities: Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

As part of the Reservations team, the Reservations Agent is the first connection guests have when reaching out to Blue Hawaiian Helicopters. This position will interact over the phone and email with guests from around the world taking reservations, resolving any booking issues, assisting with the flight schedule and group bookings for state-wide operations on all islands. The Reservations Agent will handle general inquiries, direct external calls to designated departments or individuals to support operations. The classification of this position is broad and assigned specific functional areas; duties and assignments may overlap depending on the operational needs of the department. Essential Functions and Responsibilities include the following: Answer incoming and make outbound phone calls quickly and efficiently. Screen and forward calls in a professional and courteous manner to internal departments or individuals as needed. Demonstrate a friendly and positive tone of voice. Speak with others using clear and professional language; answer telephones using appropriate etiquette Develop a comprehensive understanding of tour offerings, booking policies, rates structures and upgrade options Create and maintain reservations that are accurate and contain correct names, weights, payment and contact information Monitor multiple email inboxes, responding to inquires in a timely manner while continuing to answer calls in a queue Assist in maintaining efficient flight schedule, reviewing and action unconfirmed tours, consolidate tours and promote tour upgrades that achieves a profitable margin Must have a can-do attitude and be able to solve problems efficiently and effectively Review the next day's reservations, resolve booking errors, and communicate changes to Reservations Management Attend scheduled team meetings and 1:1 development meetings Other duties as assigned Additional Job Requirements Regular scheduled attendance Indicate the percentage of time spent traveling - 2% Subject to applicable laws and Blue Hawaiian Helicopters policies, regular attendance is an essential function of the position. All employees must follow Blue Hawaiian Helicopters employment practices and policies. Supervisory Responsibilities This position has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Blue Hawaiian Helicopters will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position. Education & Experience High school diploma or general education degree (GED) and one to three years' related experience and/or training; or equivalent combination of education and experience. 1-2 years of experience in working in a customer service environment. 1-2 years of Sales experience. Skills Comfortable working on computers and answering multiple phone lines. Excellent verbal and written communication skills. Ability to persuade and encourage favorable business outcomes. Must be able to work a flexible schedule including weekends and holidays. Must be able to successful meet deadlines on a daily basis. Ability to multitask and work as part of a team. Computer Skills Advanced with Microsoft Office Suite, including Word, Excel, and Outlook. Knowledge of the Alpro or FareHarbor Software is preferred. Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Minimum pay USD $33,375.00/Yr. Maximum Pay USD $48,400.00/Yr. Benefits For more information on our industry-leading benefits, please visit our benefits page here. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This position will be open and posted until filled, with a minimum posting period of three days.

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

PAY RANGE: $18 - $20 per hour The Service Center Representative handles inbound and outbound customer service inquiries as well as sales transactions, support collections (AR), and customer registrations. All while maintaining positive client relationships through proactive outreach. ESSENTIAL FUNCTIONS/JOB DUTIES: Handles inbound and outbound calls, emails, or chat interactions with professionalism and empathy. Addresses customer inquiries, complaints, and support issues in a timely and accurate manner. Documents customer interactions in CRM systems and escalates complex issues when necessary. Guides customers through product/service offerings and supports their purchasing journey. Upsells or cross-sells relevant products or services during interactions when appropriate. Accurately processes orders and transactions in the system, ensuring compliance with internal policies. Makes outbound calls to follow up on outstanding invoices or overdue accounts. Negotiates payment arrangements within established guidelines. Maintains accurate records of collection efforts and coordinates with finance teams as needed. Contacts leads generated from marketing campaigns, referrals, or web inquiries. Qualifies leads based on criteria such as interest, budget, and purchasing timeline. Schedules follow-ups and pass warm leads to the appropriate sales team members. Conducts periodic relationship-building calls with existing clients to ensure satisfaction. Identifies opportunities to enhance service delivery or offer additional solutions. Gathers client feedback and relay insights to relevant departments for improvement Assists customers in completing registration processes over the phone. Troubleshoots registration issues and provides step-by-step guidance. Verifies and updates customer data to ensure completeness and accuracy. QUALIFICATIONS: Skills/Knowledge: Proven experience in a call center, customer service, or sales support role is a plus. Strong verbal and written communication skills. Proficient in using CRM platforms and call center software. Ability to multitask, prioritize, and manage time effectively. Basic knowledge of sales and collections practices is a plus. Able to relate effectively to diverse groups of people from all social and economic segments of the community. Education/Training: High school diploma or equivalent; college degree preferred. WHY THE Y?: Free Y membership with employment Referral bonuses - Y employees can earn cash or Y credit bonuses for referring a new hire* Up to 60% discounts for yourself, family, and even your siblings on Y programs, camps, preschool, childcare, and more. Child Protection Commitment The YMCA requires all staff to share responsibility for preventing child abuse by upholding professional boundaries, completing mandatory Praesidium training, and reporting concerns. All candidates must successfully complete a comprehensive background screening, including criminal and sex offender checks. *See job opportunities page for full details

Join Our Team as a Call Center Operator! Are you passionate about providing excellent customer service and making a difference in your community? Hawaii Island Community Health Center is looking for a dedicated Call Center Operator to join our team! Position Summary: As a Call Center Operator, you will play a crucial role in ensuring smooth communication within our clinic. Under the general direction of the Director of Patient Services and direct supervision of the Call Center Manager, you will manage a multi-line switchboard, greet callers, answer questions, route calls, and provide professional and courteous customer service. Key Responsibilities: Answer a high volume of inbound calls promptly and courteously. Screen calls and connect callers to the appropriate departments or individuals. Provide general information about our programs, functions, and services. Assist with scheduling, rescheduling, canceling, and confirming clinic appointments. Forward calls requesting referrals, medication refills, lab test orders, and results to the appropriate departments. Maintain daily records of patient calls and encounters. Ensure customer satisfaction by maintaining a positive, empathetic, and professional attitude. Communicate effectively with callers/patients, actively listening and facilitating access to services or resolution of complaints. Register new patients and update registration information for existing patients. Collect and update personal, demographic, health, and insurance information accurately in the patient's chart. Follow department protocols in handling difficult, angry, or disruptive callers. Participate in ongoing customer service, telephone, and software skills training. Requirements: High School graduate or GED certificate with six months to one year of related experience and/or training; OR any equivalent combination of experience, training, and/or education. Basic knowledge of general office procedures including filing, copying, and faxing. Ability to use a computer to enter patient data and retrieve information. Ability to work on multiple tasks within established deadlines. Ability to work under the direction of a Manager and follow instructions. Initiative to resolve patient concerns and problems. Strong communication skills to interact effectively with diverse groups of people, including staff, providers, and patients. Sensitivity to the multicultural nature of the service area population; may be required to communicate in another language. Why Join Us? At Hawaii Island Community Health Center, we are committed to providing high-quality healthcare services to our community. Join our team and be part of a supportive and dynamic environment where you can grow professionally and make a meaningful impact. Apply Today! If you are ready to take on this rewarding role, please submit your application and resume. We look forward to welcoming you to our team!

$19.50/hour Monthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You'll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You'll Get: * Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) * On the job training * Paid time off * Medical, dental and other insurance * Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses * Retirement benefits (401k) * Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: * Valid Driver's License * Basic computer skills (typing, data entry) * Effective verbal communication skills * Willingness to work outdoors * Flexibility to work all shifts * Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles * Must be 18 years of age and legally authorized to work in the United States * This position requires regular, on-site presence and cannot be performed remotely * 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Kahului Hawaii United States of America

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications: Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 25 Kaneohe Bay Dr Ste 220, Kailua, Hawaii 96734 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

is eligible for a $600 sign-on bonus. Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Duties: Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various general banking needs in a professional manner and follow through with appropriate action. Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required. Document and/or escalate issues to ensure customers' concerns are addressed promptly and appropriately. Provide customers with general information on CPB products/services and other general information: Branch/ATM location and hours, Rates and fees, Deposit and loan accounts, Convenience and monetary products/services. Fulfill customers' special requests by utilizing support systems/tools or refer to appropriate personnel/departments. Prepare update forms for deposit and loan accounts, such as address and phone number changes. Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc. Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc Convert inquiries into account openings by referring customers to appropriate business units. Minimum Qualifications: Education: High School diploma or equivalent Experience: 1+ year of customer service experience Competencies: Achieving Results - Perseverance Achieving Results - Decisiveness Communication & Influencing - Approachability Operating Skills - Time Management Self-Management - Adaptability Knowledge, Skills & Abilities: Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Description Join Our Team as a Call Center Operator! Are you passionate about providing excellent customer service and making a difference in your community? Hawaii Island Community Health Center is looking for a dedicated Call Center Operator to join our team! Position Summary: As a Call Center Operator, you will play a crucial role in ensuring smooth communication within our clinic. Under the general direction of the Director of Patient Services and direct supervision of the Call Center Manager, you will manage a multi-line switchboard, greet callers, answer questions, route calls, and provide professional and courteous customer service. Key Responsibilities: Answer a high volume of inbound calls promptly and courteously. Screen calls and connect callers to the appropriate departments or individuals. Provide general information about our programs, functions, and services. Assist with scheduling, rescheduling, canceling, and confirming clinic appointments. Forward calls requesting referrals, medication refills, lab test orders, and results to the appropriate departments. Maintain daily records of patient calls and encounters. Ensure customer satisfaction by maintaining a positive, empathetic, and professional attitude. Communicate effectively with callers/patients, actively listening and facilitating access to services or resolution of complaints. Register new patients and update registration information for existing patients. Collect and update personal, demographic, health, and insurance information accurately in the patient's chart. Follow department protocols in handling difficult, angry, or disruptive callers. Participate in ongoing customer service, telephone, and software skills training. Requirements: High School graduate or GED certificate with six months to one year of related experience and/or training; OR any equivalent combination of experience, training, and/or education. Basic knowledge of general office procedures including filing, copying, and faxing. Ability to use a computer to enter patient data and retrieve information. Ability to work on multiple tasks within established deadlines. Ability to work under the direction of a Manager and follow instructions. Initiative to resolve patient concerns and problems. Strong communication skills to interact effectively with diverse groups of people, including staff, providers, and patients. Sensitivity to the multicultural nature of the service area population; may be required to communicate in another language. Why Join Us? At Hawaii Island Community Health Center, we are committed to providing high-quality healthcare services to our community. Join our team and be part of a supportive and dynamic environment where you can grow professionally and make a meaningful impact. Apply Today! If you are ready to take on this rewarding role, please submit your application and resume. We look forward to welcoming you to our team!

This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing Customer Service Representative, Customer Service, Representative, Retail, Automotive, Rental

Job Description Join Our Team as a Call Center Operator! Are you passionate about providing excellent customer service and making a difference in your community? Hawaii Island Community Health Center is looking for a dedicated Call Center Operator to join our team! Position Summary: As a Call Center Operator, you will play a crucial role in ensuring smooth communication within our clinic. Under the general direction of the Director of Patient Services and direct supervision of the Call Center Manager, you will manage a multi-line switchboard, greet callers, answer questions, route calls, and provide professional and courteous customer service. Key Responsibilities: Answer a high volume of inbound calls promptly and courteously. Screen calls and connect callers to the appropriate departments or individuals. Provide general information about our programs, functions, and services. Assist with scheduling, rescheduling, canceling, and confirming clinic appointments. Forward calls requesting referrals, medication refills, lab test orders, and results to the appropriate departments. Maintain daily records of patient calls and encounters. Ensure customer satisfaction by maintaining a positive, empathetic, and professional attitude. Communicate effectively with callers/patients, actively listening and facilitating access to services or resolution of complaints. Register new patients and update registration information for existing patients. Collect and update personal, demographic, health, and insurance information accurately in the patient's chart. Follow department protocols in handling difficult, angry, or disruptive callers. Participate in ongoing customer service, telephone, and software skills training. Requirements: High School graduate or GED certificate with six months to one year of related experience and/or training; OR any equivalent combination of experience, training, and/or education. Basic knowledge of general office procedures including filing, copying, and faxing. Ability to use a computer to enter patient data and retrieve information. Ability to work on multiple tasks within established deadlines. Ability to work under the direction of a Manager and follow instructions. Initiative to resolve patient concerns and problems. Strong communication skills to interact effectively with diverse groups of people, including staff, providers, and patients. Sensitivity to the multicultural nature of the service area population; may be required to communicate in another language. Why Join Us? At Hawaii Island Community Health Center, we are committed to providing high-quality healthcare services to our community. Join our team and be part of a supportive and dynamic environment where you can grow professionally and make a meaningful impact. Apply Today! If you are ready to take on this rewarding role, please submit your application and resume. We look forward to welcoming you to our team!