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Customer support specialist jobs in Huntsville, AL - 276 jobs

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  • Customer Service-Full Time/ Immediate Hire

    Ascend Marketing Events

    Customer support specialist job in Huntsville, AL

    WHAT YOU'D DO: • Face to face sales and marketing with our customers to uphold solid relationships to meet the needs of our clients • You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals. • Developing strong leadership skills to build a high performance, cross-functional team environment • Work with a close-knit team of talented sales experts who will support you in your professional growth • Training in business management for customer service, marketing, and sales • Apply knowledge of the sales process and customer knowledge to improve sales outcomes. Qualifications WHO YOU ARE: You are outgoing, competitive, and driven by success and the opportunity for advancement. The possibility of a long-term career excites you, where the sky's the limit in sales, entrepreneurship, and business leadership; and you thrive to work in a fun, dynamic, energetic, forward-thinking organization that invests in you. QUALIFICATIONS: One to two years of prior experience in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry. Because of our desire to hire quickly, applicants must be LOCAL and have a reliable means of transportation to our office and partner stores. We also work IN PERSON with our customers so you must be a people-person! Additional Information All your information will be kept confidential according to EEO guidelines.
    $33k-66k yearly est. 3h ago
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  • Customer Service Specialist

    West Shore Home 4.4company rating

    Customer support specialist job in Huntsville, AL

    Position: Customer Service SpecialistLocation: Huntsville, AL (ONSITE) Schedule: Monday-Friday, 7:30am-4:00pm (Full-Time) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As a Customer Service Specialist at West Shore Home, you will ensure that each interaction with our customers exceeds expectations. You will report directly to the General Manager and work closely with the Regional Operations Department. Key Role Accountabilities: Handle both inbound and make outbound calls each day, establishing long-term relationships with our customer base Respond to customer requests (phone, email, website, other company employees) for support due to issues relating to products previously installed. Report customer escalations/emergencies directly to the General Manager and Customer Service Manager. Order necessary parts through manufacturers and schedule service visits when needed. Keep customers aware of any service-related schedule changes. Must-Have Requirements: A passion for building relationships A desire to work independently, efficiently, and with high accountability A proven track record of success in customer service that exceeds expectations Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) plans with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $20-$22 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ***********************************
    $20-22 hourly 16d ago
  • Customer Service Consultant

    Jobsultant Solutions

    Customer support specialist job in Huntsville, AL

    We are the only 100% union label extra perks company on the planet. With a customer base that features over 40,000 alliances as well as organizations globally, our experts've focused on offering both supplementary and long-lasting benefits to tireless loved ones for over 60 years. Daily activities include Inbound and outbound calling, establishing appointments, conducting presentations to members of associations that request our benefits, general pc understanding, finishing the required paperwork, quality assurance, and also management advancement. Certifications: Excellent verbal communication skills Possess excellent customer relationship as well as interaction abilities Upbeat & beneficial mindset with terrific power Interacts properly with people and groups Maintains excellent customer relationships Client Service and/or Customer Sales experience favored Interacts properly with all degrees of management and staff members Team player Lawfully licensed to function in the USA/Canada/United Kingdom Benefits: Complete Benefits 100% distant job Flexible job schedule along with alternative to work coming from property Weekly salary and also performance-based month-to-month benefits Opportunity to earn a free of cost trip for you as well as an attendee to the Bahamas, Cancun, Sin City, as well as various other fantastic places for a yearly firm event
    $24k-50k yearly est. 60d+ ago
  • Technical Service Representative Alabama

    Henkel 4.7company rating

    Customer support specialist job in Huntsville, AL

    Adhesive TechnologiesSalesVarious locations Full TimeRegular **_About_** **_this_** **_Position_** At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil , 'all , Loctite , Snuggle , and Schwarzkopf and our cutting-edge technologies, you'll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit - where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. **Dare to learn new skills, advance in your career and make an impact at Henkel. ** **What you´ll do** + The Technical Service Representative is based remotely, responsible for managing and servicing surface treatment customers in Coil and General Industry. + Manages assigned customers as a first line of support with routine service reports, product deliveries, technical troubleshooting and customer service. + Provides input to Manager on customer needs, business trends, competitive situations in territory. + Executes pricing actions Coordinates with application engineering to conduct line trials / (re)solve customer requests and complaints. + Manages assigned customer accounts in CRM Tool. + Builds and maintains relationships with customers and distributors. **What makes you a good fit** + BS/BA in Business, Chemistry, Engineering or related area or equivalent combination of education and experience is preferred. At a minimum an Associates degree is required. + 5 + years of relevant technical service or sales, strategic account responsibility, laboratory or manufacturing experience (preferably in metal finishing) and a progressive record of self-starting results. + Ability to travel regionally, up to 50%, depending on location of home-based office. Most of the travel will be in and around Mussel Shoals Alabama with occasional travel to Birmingham required. + Excellent communication, collaboration and relationship building skills. + Strong disciplined self-starter willing to continue learning while developing the pipeline in the territory and maintaining existing customers. **Some benefits of joining Henkel** + Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1 + Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program + Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement + Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships + Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement The salary for this role is **$70,000.00 - $95,000.00** . This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future. Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. **JOB ID:** 26090876 **Job Locations:** United States, AL, Florence | United States, AL, Huntsville **Contact information for application-related questions:** ***************************** Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted. **Application Deadline:** As long as the vacancy is listed on our Career Site, we are happy to receive your application **Job-Center:** If you have an application already, you can create or log in to your accounthere (******************************************************************************************************************************************************** to check the status of your application. In case of new account creation, please use your email address that you applied with.
    $29k-36k yearly est. Easy Apply 1d ago
  • Engagement Specialist

    Alabama Baptist Children's Homes & Family Ministries 3.6company rating

    Customer support specialist job in Huntsville, AL

    The Engagement Specialist will provide comprehensive advancement in support of the ministry's vision, mission, values, strategic plan, goals, and overall engagement philosophy. Through relationships and presentation, the Engagement Specialist will secure partnerships with donors and churches throughout an assigned area. Qualifications Applicants must have a Bachelor's degree and a minimum of two years' work experience in fund development, sales, financial services, marketing, or related fields. Valid driver's license and a safe driving record are required. Professional certifications and/or advanced degrees are appreciated.
    $27k-34k yearly est. 17d ago
  • Customer Service Liaison

    Foundation Title and Escrow Series 4.2company rating

    Customer support specialist job in Huntsville, AL

    JOB SUMMARY Our customer service liaison provides services by implementing administrative systems, procedures, and policies. S/He is also responsible for monitoring administrative projects. DUTIES & RESPONSIBILITIES Responds quickly to a multi-line telephone system; answers and routes calls Greets customers, vendors, job applicants, and other visitors in a courteous, friendly, and timely manner Provides entry level administrative support including but not limited to data entry, filing, scanning, copying, and coordinating calendars Sorts and routes mail, correspondence, packages, and messages for timely delivery to appropriate parties Gives pulled file requests to the appropriate personnel as requested Processes incoming searches/inquiries via email Coordinates meetings and organizes catering Maintains reception area(s) and conference room(s); keeps areas tidy Coordinates and implements office services (e.g., purchasing of office supplies) Communicates operating policies to customers and clients Responsible for presenting and obtaining results from customer surveys Obtain pictures, testimonials, etc to be used for marketing Assists with special events Performs other duties as assigned by supervisor Adheres to company policies and guidelines QUALIFICATIONS EXPERIENCE No prior experience required. EDUCATION A high school diploma is required. CERTIFICATIONS, LICENSES, INSURANCE No certifications, licenses, or insurance are required. KNOWLEDGE No prerequisite knowledge is required for this position. SKILLS Adaptable: displays the capability to adapt to new, different, or changing requirements Attentive to details Business fundamentals: recognizes the importance of maintaining privacy and confidentiality of company information, as well as that of customers and co-workers, and complies with intellectual property laws Critical thinking: uses logical thought processes to analyze and draw conclusions Customer focused: is pleasant, courteous, and professional when dealing with internal and external customers or clients Dependable and reliable: displays responsible behaviors at work Initiative: demonstrates a willingness to work and seeks out new work challenges Integrity: treats others with honesty, fairness, and respect Planning and organizing: plans and prioritizes work to manage time effectively and accomplishes assigned tasks Problem solver: demonstrates the ability to apply critical thinking skills to solve problems by generating, evaluating, and implementing solutions Professional: maintains a professional demeanor at work Reading: understands written sentences and paragraphs in work-related documents; can apply what is learned from written material to work situations Respectful: works effectively with those who have diverse backgrounds Team player: demonstrates the ability to work effectively with others Technology: uses information technology and related applications to convey and retrieve information; demonstrates strong computer/typing skills in Microsoft Office, email programs, and internet browsers Telephone skills, including a pleasant phone voice and etiquette Verbal communication: maintains open lines of communication with others Writing: uses standard English to clearly communicate thoughts, ideas, and information in written for ESSENTIAL JOB FUNCTIONS (including physical requirements) This position requires repetitive use of a keyboard, bending, sitting, squatting, and simple grasping.
    $24k-32k yearly est. 60d+ ago
  • Customer Service

    Arnold Family of Restaurants, LLC

    Customer support specialist job in Cullman, AL

    Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
    $24k-50k yearly est. 14d ago
  • Customer Success Specialist (Asia)

    Securityscorecard 4.3company rating

    Customer support specialist job in Winchester, TN

    * Please Note* This role requires bi-lingual fluency in English + Mandarin (Japanese a plus) SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard's patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace," by Crain's NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company's annual list of the World's Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing "forward-thinking employers for their unwavering commitment to employee engagement." SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody's, Sequoia Capital, GV and Riverwood Capital. About the Role We are seeking a Customer Success Specialist to join our growing Customer Success organization on our Velocity team. This role is focused on driving impact across a large customer segment by leveraging Gainsight and other tools to deliver a consistent, and value-driven customer experience. You'll play a critical role in driving renewals, leveraging customer insights and automation to ensure customers realize ongoing value and continue their partnership with us. This is an exciting opportunity to be a foundational member of the team, shaping the future of how we deliver Customer Success at scale. What you'll achieve * Drive customer outcomes and value via digital, 1:M and 1:1 engagements * Own renewal outcomes across a large customer portfolio, managing forecasting, engagement strategy, contract negotiation and retention goals. * Empower customers to become self-sufficient SecurityScorecard champions, solving for their immediate needs while focusing on their long term success, value realization, and retention * Monitor customer health, usage, and lifecycle signals to trigger proactive interventions and prevent risk. * Design and execute scaled engagement programs (emails, webinars) that drive adoption and product value. * Partner with Support, Sales, Marketing, and Product teams to route customer needs, share insights, and collaborate on lifecycle improvements. * Track and analyze the effectiveness of programs, iterating to improve outcomes for both customers and the business. * Contribute to the evolution of the Scale CS motion, experimenting with new approaches to improve reach, efficiency, and impact. About you * 2-3+ year demonstrated success in a Customer Success role with direct renewal ownership * Customer-obsessed: Devoted to ensuring our customers' success and committed to advocating for our customers whenever possible * Solid communicator: Able to communicate confidently & concisely through SecurityScorecard, via email, over the phone, or in person, with all audiences (from cross-functional team to customer Executives) * Self-motivated and curious: Bias for action and work effectively in a highly ambiguous, ever-changing environment * Driven, process-oriented person: Able to effectively balance competing priorities and make decisions that best support SecurityScorecard, the team, and the customer * Experience with SalesForce, Gainsight, Google Suite, Zendesk, Tableau is a plus * Cyber/TPRM experience preferred (not required) * Fluency in Japanese required (Mandarin a plus) Benefits: Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more! The estimated total compensation range for this position is $35,000 - $60,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits. SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact ************************************************. Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company's privacy policy and applicable law. SecurityScorecard does not accept unsolicited resumes from employment agencies. Please note that we do not provide immigration sponsorship for this position. #LI-DNI
    $35k-60k yearly Auto-Apply 60d+ ago
  • Pest Control Service Specialist

    Cleardefensepest

    Customer support specialist job in Huntsville, AL

    Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL***
    $18-24 hourly 7d ago
  • Pest Control Service Specialist

    Cleardefense Pest Control

    Customer support specialist job in Huntsville, AL

    Job DescriptionDescription: Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL*** Requirements:
    $18-24 hourly 3d ago
  • Deskside Support Representative

    Artech Information System 4.8company rating

    Customer support specialist job in Decatur, AL

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Deskside Support Representative Distributed Client Services Location: DECATUR,AL Duration: 12 months with possible extension SUMMARY: · Deskside support skills, IMAC, must be able to troubleshoot complex issues · Remote take-over skills a plus. · Must have good verbal and written skills, as well as ability to interact positively with clients. Additional Information For more information, Please contact Shubham ************
    $27k-32k yearly est. 4h ago
  • Automotive Customer Experience Specialist

    Fastlap Group, LLC

    Customer support specialist job in Athens, AL

    Job Description McClary Tire in Athens, AL is seeking an Automotive Customer Experience Specialist. At McClary Tire we are redefining the tire and automotive service experience through a technology-forward approach, prioritizing customer satisfaction and workforce engagement. We are committed to fostering a culture where our teammates drive the highest levels of customer satisfaction. Opportunity: Join a customer and workforce-centric company that is dedicated to excellence in automotive service. Your expertise, leadership, and commitment to excellence will drive our success and uphold our reputation as a leader in the automotive service industry. Position Overview: As an Automotive Customer Experience Specialist at McClary Tire you will be instrumental in delivering top-notch service recommendations to our valued customers. Your role is crucial in ensuring that customers receive well-informed communications that guide their service decisions on their vehicles in a customer-first environment. Your expertise in writing detailed service recommendations will set the standard for excellence in the automotive service industry. As the face of our commitment to automotive service excellence, we are looking for individuals with a positive and friendly attitude, paired with a proven track record in writing maintenance, repair, and preventative service recommendations that prioritize customer satisfaction. Key Responsibilities: Provide exceptional customer service by engaging with customers in a positive and friendly manner, effectively communicating maintenance, repair, and preventative service recommendations tailored to their vehicle's needs. Coordinate between the front office service desk and the service department to streamline the service process, ensuring timely and accurate completion of all vehicle services to achieve customer satisfaction. Collaborate with the service department to ensure that all vehicles receive necessary attention and are repaired correctly the first time, maintaining a high level of quality service delivery. Benefits: We Offer Weekly Payroll Retirement Services of 401(k) or Roth Medical, Dental and Vision insurance options Employer Paid Life Insurance Plan up to $50,000 Employee, Dependent and Supplemental Insurance Accrual of Paid Time Off in first year and Paid Holidays Employee Assistance Program Employment Eligibility: Formal Application for Employment and Background Screening Authorization is required. A current and valid driver's license is required. If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment
    $26k-49k yearly est. 23d ago
  • Customer Service Advisor

    Randy Scott

    Customer support specialist job in Decatur, AL

    Full or Part Time Pay: $12 - $20 per hour Join the Precision Tune Auto Care Team! We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft. Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry. Customer Service Advisor - Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back. What We Offer: Competitive pay Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date Retirement plan enrollment available Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do: Greet and engage customers in-store and over the phone. Schedule appointments, explain services, and sell parts and automotive services. Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections. Support shop productivity through work order and register transactions. Ensure safety procedures are followed and maintain a clean, organized work area. Help resolve customer concerns and provide exceptional service. What We're Looking For: High School Diploma or GED. Valid driver's license. 1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customer service and communication skills. Comfortable with basic math and calculating discounts/commissions. Ability to work days, nights, weekends, and holidays. Physical Requirements: Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching. Climb ladders and safely operate a vehicle. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $12-20 hourly Auto-Apply 23d ago
  • Customer Service Advisor

    Precision Tune Auto Care-Decatur 56-05

    Customer support specialist job in Decatur, AL

    Job Description Customer Service Advisor Full or Part Time Pay: $12 - $20 per hour Join the Precision Tune Auto Care Team! We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft. Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry. Customer Service Advisor - Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back. What We Offer: Competitive pay Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date Retirement plan enrollment available Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do: Greet and engage customers in-store and over the phone. Schedule appointments, explain services, and sell parts and automotive services. Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections. Support shop productivity through work order and register transactions. Ensure safety procedures are followed and maintain a clean, organized work area. Help resolve customer concerns and provide exceptional service. What We're Looking For: High School Diploma or GED. Valid driver's license. 1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customer service and communication skills. Comfortable with basic math and calculating discounts/commissions. Ability to work days, nights, weekends, and holidays. Physical Requirements: Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching. Climb ladders and safely operate a vehicle. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $12-20 hourly 23d ago
  • Virtual Customer Service Professional( work frrom home)

    Re-Krut Services

    Customer support specialist job in Hillsboro, AL

    Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. Skill Set Overview: • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
    $9-14 hourly 60d+ ago
  • CSR Desk Position

    Griffin Recruiters 4.4company rating

    Customer support specialist job in Huntsville, AL

    Previous CSR Experience Required Good Communication Skills are Essential Proficient Computer Skills and Softwares Excellent Documentation & Verbal Skills Must be able to Work Alone & as a Team Player Must be able to Meet Company Goals, Policies & Regulations Office Hours: 8am to 5pm Requires: High School Diploma or GED Requires: Background Check *SEND Resume Today!
    $24k-31k yearly est. 60d+ ago
  • Communications Representative - Communications Center - FT - 2nd Shift

    HH Health System 4.4company rating

    Customer support specialist job in Huntsville, AL

    Overview Answers telephones, greeting all callers in a professional manner. Responsible for facilitating referral to area physicians, hospitals and community services. Listens to requests from patients or customers and accurately dispatches requests and information to the appropriate persons. Accurately communicates and dispatches Emergency Codes utilizing the Aionex Focus system. Promptly and accurately initiates offline procedures when indicated. Responsibilities include maintaining equipment, activity logs and checklists. Answers multiple incoming telephone lines to the hospital switchboard. Obtains necessary information and transfers calls to correct department or patient room extension. Provides information to callers as appropriate Qualifications Minimum Knowledge, Skills and Experience required: Education: High School/GED required. Experience: Previous experience in customer service, receptionist or a dispatch role preferred. Additional Skills/Abilities: Must possess Keyboard/PC/Windows skills. Must be able to type 25 WPM, automated telephone equipment operation skills desired. Excellent communication skills necessary. Familiarity with medical terminology desired. About Us Highlights of our hospitals Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. We are a partner to the U.S. Army's Partnership for Your Success (PaYS) program. Ask us about incentives and additional opportunities. Huntsville Hospital Benefits: We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more! Learn more about Huntsville Hospital Health System: Careers: ************************************** Benefits: **************************************** Education & Professional Development: ******************************************** Life In Huntsville: ******************************************************
    $28k-33k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Lyons HR, LLC 3.9company rating

    Customer support specialist job in Albertville, AL

    Job DescriptionPosition Title: Customer Service Representative Reports to: Customer Service Manager Mission Statement: Our mission is to protect the assets of our clients through thoughtful risk analysis and informed coverage recommendations. We provide accurate and immediate service to build trustworthy and long-lasting relationships with clients, carriers, and coworkers. Protection is our purpose. Aligned Insurance is a leading multiline, multi-carrier insurance agency specializing in comprehensive business and commercial coverage. Our mission is to provide tailored insurance solutions that meet the unique needs of our clients while delivering exceptional service and expertise. We are committed to fostering a dynamic and supportive work environment where our team members can thrive and grow. Position Overview: We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. In this role, you will be the primary point of contact for our clients, providing exceptional service and support throughout their insurance experience. You will handle inquiries, resolve issues, and ensure that our clients receive timely and accurate information regarding their insurance policies. Key Responsibilities: Client Interaction: Serve as the primary contact for client inquiries via phone, email, and other communication channels. Address and resolve client questions and concerns related to their insurance policies, coverage options, and billing. Provide clear and accurate information about policy details, claims procedures, and account status. Policy Management: Assist clients with policy changes, including updates to coverage, personal information, and billing details. Process policy endorsements, renewals, and cancellations in a timely and accurate manner. Coordinate with insurance carriers to ensure that client requests are handled efficiently. Claims Support: Guide clients through the claims process, including filing claims and providing necessary documentation. Follow up on claims status and provide clients with updates and resolutions. Work with claims adjusters and underwriters to facilitate prompt resolution of claims issues. Administrative Duties: Maintain accurate and up-to-date records of client interactions and transactions. Prepare and process correspondence, documentation, and reports as needed. Ensure compliance with company policies and regulatory requirements in all client interactions. Customer Service Excellence: Demonstrate a high level of professionalism and empathy in all client interactions. Resolve client complaints and issues in a constructive manner, aiming for positive outcomes. Continuously seek opportunities to improve the customer service experience and contribute to team success. Team Collaboration: Collaborate with other team members and departments to ensure a seamless client experience. Participate in team meetings and training sessions to stay informed about company updates and industry changes. Provide feedback and suggestions for improving processes and customer service practices. Qualifications: Previous experience in a customer service role, preferably within the insurance industry. Strong understanding of insurance products, policies, and terminology is a plus. Excellent communication skills, both verbal and written, with the ability to convey information clearly and professionally. Strong problem-solving skills and the ability to handle complex inquiries with patience and empathy. Proficiency in Microsoft Office Suite and experience with CRM software. High level of attention to detail and accuracy in handling client information and transactions. Ability to work effectively both independently and as part of a team in a fast-paced environment. Education and Certifications: High school diploma or equivalent required; Associate's or Bachelor's degree in Business, Communications, or related field preferred. Insurance licenses or certifications are a plus but not required; training will be provided. A successful candidate will be required to obtain licensure to remain employed. What We Offer: Competitive salary and performance-based incentives. Comprehensive benefits package, including health, dental, and retirement plans. Opportunities for professional development and career advancement. A supportive and collaborative work environment with a focus on employee well-being and success. How to Apply: Interested candidates should submit their resume and a cover letter outlining their relevant experience and qualifications to Tripp Asbridge, Customer Service Manager, at ************************************. Please include "Customer Service Representative Application - [Your Name]" in the subject line. Candidates selected for an interview will be required to complete an aptitude assessment prior to an interview being scheduled. Aligned Insurance is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Powered by JazzHR xaw9Q0UYRe
    $25k-32k yearly est. Easy Apply 9d ago
  • PULASKI TN INSIDER Phones / CUSTOMER SERVICE start pay $10 to $14

    Domino's Franchise

    Customer support specialist job in Pulaski, TN

    Valley Pizza Inc. is a Domino's Pizza Franchise. We are locally owned and operated and have been doing business in the area for nearly 40 years. We believe in honesty, integrity, excellent customer service and taking great care of our amazing team! JOIN US TODAY! OUR HIRING MGT WILL OFFER HIGHER START PAY BASED ON - experience past work history availability ( must have options FRIDAY, SATURDAY, AND SUNDAY) Greater availability MIGHT = higher pay ASK STORE GM MORE experience might = higher start PAY! Bring proof experience. Job Description Customer Service Representatives responsibilities include: Can lift 10 to 20 pounds / help stock / help prep Can lift 10 to 20 pounds lift trash to dumpster Prepare and cook pizzas according to company recipes and standards Operate pizza-making equipment safely and efficiently Manage incoming phone orders with accuracy and politeness Provide excellent face-to-face customer service at the counter Handle cash and credit card transactions accurately Maintain a clean and organized work area Follow food safety and hygiene protocols Collaborate with team members to ensure smooth operations during busy periods Assist in inventory management and stock rotation Participate in upselling and promoting special offers to customers Address customer complaints or concerns professionally and efficiently Adhere to company policies and procedures at all times Assist in training new team members as needed Contribute to a positive work environment through teamwork and communication Perform opening and closing duties as assigned Always arrive on time and ready to work Smile and provide friendly service to all customers Clearly communicate with customers and team members Be a team player and support colleagues as needed Understand and demonstrate the importance of professionalism in the workplace Qualifications Customer Service Representative qualifications include: Great attitude Ability to work well in a team environment Understands the importance of punctuality and attendance Good work ethic Quick learner Eager to excel Understands the importance of professionalism Basic math skills for handling cash transactions Physical ability to stand for extended periods and lift 10-20 pounds Flexibility to work evenings, weekends, and holidays Strong multitasking abilities Basic computer skills for operating point-of-sale systems Excellent verbal communication skills in English Food handler's certification (preferred) High school diploma or equivalent (preferred) Previous experience in food service or customer service (preferred) Must be at least {AGE} of age (or as per local labor laws) Must 16 / 17 years of age to start Additional Information We are seeking applicants that have open availability. WEEKENDS ARE A MUST! MUST BE ON-TIME All your information will be kept confidential according to EEO guidelines
    $25k-32k yearly est. 5d ago
  • CB Customer Service Representative - Decatur, AL

    South State Bank

    Customer support specialist job in Decatur, AL

    The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! The Corporate Billing Customer Service Representative is responsible for contacting customers to obtain payment statuses on past-due invoices, research past due invoices if needed, document obtained statuses in the cb Central system, provide customers requested copies of invoice documents to support past due statuses, enter customer reported disputes and requests for account adjustments into the cb Central system, work and resolve cb Central assigned tasks , solicit customer enrollment for e-mail statements and answer and resolve in-bound calls placed to the Corporate Billing Customer Service Queue. ESSENTIAL JOB DUTIES * Make an average of 65 calls a day . Articulate and Demonstrate Excellent Customer Service * Work buyout schedules if assigned * Perform research on past-due invoices * Work email and statement exceptions if assigned * Work return mail if assigned * Document status updates in cb Central in a clear and concise manner * Provide excellent customer service by answering inbound and outbound customer service requests in a timely and professional manner * Solicit customer enrollment for e-mail statements * Work and resolve assigned tasks in cb Central in a timely and accurate manner * Escalate payment status issues to Collections Management * Train new collectors on collection policies/procedures and system use * May assist with dispute resolution process REQUIRED SKILLS AND COMPETENICES * High school graduate or equivalent is required * Excellent verbal and written communication skills are required as well as excellent customer relations skills * Must be able to function effectively as part of a team and must possess the ability to deal effectively and tactfully with employees, management and external customers * General computer skills including e-mail usage; proficiency in Microsoft Office Suite preferred * Must effectively manage workflow and assignments-appropriately prioritizing work. Attention to detail and accuracy is required. WORKING CONDITIONS Office environment; secure, comfortable working conditions. Work Location: 239 Johnston St SE Decatur, Alabama 35601 Equal Opportunity Employer, including disabled/veterans.
    $25k-32k yearly est. 6d ago

Learn more about customer support specialist jobs

How much does a customer support specialist earn in Huntsville, AL?

The average customer support specialist in Huntsville, AL earns between $25,000 and $51,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.

Average customer support specialist salary in Huntsville, AL

$36,000
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