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Customer support specialist jobs in Huntsville, AL

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  • Customer Service Representative

    Bocar Us

    Customer support specialist job in Huntsville, AL

    Bocar US is seeking an experienced Customer Service Representative to join our dynamic team in Huntsville, AL. The Customer Service Specialist will provide exceptional customer service by ensuring timely and accurate movement of product and providing superior support and solutions to our customers. Key Responsibilities Act as a first point of contact: create and reply to emails and answer phone calls. Directly communicate with customers Provide support to customers for product related inquiries Review and process work orders troubleshoot orders and resolve discrepancies received from customers. Coordinate workload allocation among warehouse workers, material handlers and drivers Actively engage in continuous improvement programs Process and respond to customer inquiries, deductions, requirements, complaints and other needs in the most expeditious and courteous manner. Manage workflow by assisting with the coordination of warehouse duties, including managing inventory, creating packaging slips and reports and fulfilling customers orders. Perform any other responsibilities as assigned. Qualifications Must have a High School Diploma or equivalent Must have 2 years of customer service experience in a warehouse setting Proficiency with Microsoft Office Ability to communicate effectively Must be able to multitask and prioritize workload in a fast-paced environment. Must be well organized and thorough with a strong attention to detail Desired Skills Preference may be given to Preference may be given to candidates with SAP experience What We Offer At Bocar US, we recognize that our employees are the foundation of our success. We offer a comprehensive and competitive benefits package for you and your family, including: Medical(with 100% employer paid option), dental, vision, and prescription coverage Flexible Spending Account (FSA) Short- & long-term disability insurance 100% company-paid basic life and AD&D insurance (with optional critical illness coverage) 401(k) plan with company match Paid time off, vacation, and holidays About Bocar US Bocar US is part of the Bocar Group, a global leader in precision manufacturing for the automotive industry. We specialize in high-quality aluminum components that support some of the world's top automotive brands. Our Huntsville, AL facility represents our commitment to advanced manufacturing, innovation, and sustainable growth in the U.S. market. At Bocar, we take pride in building strong teams and offering long-term career opportunities where your skills and contributions are valued.
    $25k-33k yearly est. 1d ago
  • Customer Service-Full Time/ Immediate Hire

    Ascend Marketing Events

    Customer support specialist job in Huntsville, AL

    WHAT YOU'D DO: • Face to face sales and marketing with our customers to uphold solid relationships to meet the needs of our clients • You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals. • Developing strong leadership skills to build a high performance, cross-functional team environment • Work with a close-knit team of talented sales experts who will support you in your professional growth • Training in business management for customer service, marketing, and sales • Apply knowledge of the sales process and customer knowledge to improve sales outcomes. Qualifications WHO YOU ARE: You are outgoing, competitive, and driven by success and the opportunity for advancement. The possibility of a long-term career excites you, where the sky's the limit in sales, entrepreneurship, and business leadership; and you thrive to work in a fun, dynamic, energetic, forward-thinking organization that invests in you. QUALIFICATIONS: One to two years of prior experience in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry. Because of our desire to hire quickly, applicants must be LOCAL and have a reliable means of transportation to our office and partner stores. We also work IN PERSON with our customers so you must be a people-person! Additional Information All your information will be kept confidential according to EEO guidelines.
    $33k-66k yearly est. 9h ago
  • Customer service

    2Nds In Building Materials

    Customer support specialist job in Huntsville, AL

    Job DescriptionRetail sales associate Candidate will assist customers in a retail environment, driving sales, and ensuring a positive shopping experience. This includes greeting customers, understanding their needs, providing product information, processing transactions, and maintaining the sales floor. Associate also plays key role in merchandising, restocking, and maintaining store appearance. Key responsibilities include but not limited to: Customer interaction: Greeting customers, understanding their needs, and providing helpful friendly service. Product knowledge: Maintaining strong understanding of products and services offered, including features, benefits, and pricing, to effectively assist customers. Sales generation: Engaging customers, suggesting products, handling transactions, and processing sales and returns. Store maintenance: Restocking shelves, organizing displays, and maintaining a clean and presentable sales floor. Problem solving: Addressing customer inquiries, resolving complaints, and escalating issues to management when neccessary. Teamwork: Collaborating with other team members to acheive sales goals, share product knowledge, and ensure a positive customer experience. Loss prevention: Being vigilant for theft or fraudulant activities and reporting any suspicious behavior. Inventory management: Involved in the process of taking inventory, receiving new merchandise, and ensuring acurate pricing The Ideal candidate will possess the following skils. Customer service Product knowledge Sales acumen Communication Active listening Problem-solving Time management Adaptabilty Teamwork Inventory management Multitasking Attention to detail Powered by ExactHire:181313
    $29k-55k yearly est. 14d ago
  • Customer Service Enrollment Specialist - In Office

    Reed McLain Agency

    Customer support specialist job in Hartselle, AL

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 1d ago
  • Customer Service Representative

    Greenpoint Ag 4.3company rating

    Customer support specialist job in Decatur, AL

    GreenPoint Ag is a farmer-owned, American-owned company. We're committed to farmers' success, because that's the only way we succeed. It's a responsibility we don't take lightly, and we look for employees who share this same commitment. As a leading Southeastern U.S. agricultural inputs company, we source our strength from high-quality employees who allow us to build long-term relationships with our customers. We operate in over 100 communities across ten states. If you share a passion for rural America and the farmers who are so vital to its health, then we'd like to talk with you. We are an Equal Opportunity Employer committed to creating an inclusive and dynamic workplace with the opportunity to challenge yourself in one of today's most vital industries. If you are a hardworking, passionate team player we would love to consider adding you to the GreenPoint Ag team. Our Opportunity We are looking for someone to fill a role for our location facility at Decatur, AL. The position is regular full-time. The job role is primarily Customer Service Representative. Our culture fosters a connected work environment, employee engagement, and career development. Resume is required for this position Summary/Objective Serves as the customer liaison to bridge customers with account managers, supply, and logistics. Responsible for the successful execution and management through the entire life cycle of contracts and orders. Works directly with account managers and ensures the highest level of support for GreenPoint Ag's customers and vendors. Essential Functions * Builds strong customer relationships through providing excellent service * Performs contract management (i.e. contract entry, maintenance of orders, contract closure, reconciliation, etc.) * Addresses customer requests via phone or email (internal & external customers) * Performs customer invoicing * Collaborates with teammates * Performs inventory management within ERP system * Works closely with sales, supply, logistics and other GreenPoint Ag teams * Ensures consistent adherence to approved credit policy * Assists Warehouse Manager with merchandising, inventory management and housekeeping * Deliver products when necessary * Assist with loading/unloading products Supervisor * This job has no supervisory responsibilities. Required Qualifications * One year certificate from college or technical school; or 2+ years of experience and/or training in operations, customer support, or a related role; or equivalent combination of education and experience * Experience with agriculture preferred * Valid driver's license; must be able to meet a Motor Vehicle Review in accordance with Company policy Knowledge, Skills & Abilities * Excellent interpersonal skills necessary for customer relations * Strong written and verbal communication skills * Dedication to building strong relationships with external and internal customers * Creative problem-solving abilities * Courageous decision-making abilities * Aptitude to effectively prioritize and execute tasks to full completion * Ability to meet challenging deadlines while still producing high-quality work * Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) * Must be innovative and self-motivated; needs to have a passion for the business and a willingness to learn * Ability to work varied hours/days, including nights, weekends, and holidays as needed * Ability to communicate with associates and customers * Ability to read, count, and write to accurately complete all documentation Work Environment While performing the duties of this job, the employee regularly works in an office setting, but may occasionally visit agricultural/warehouse sites that include exposure to extreme temperatures, dust, moisture, noise, and industrial hazards that require the use of PPE. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods and the use of hands to finger is common. No heavy lifting is expected. Exertion of up to 10 lbs. of force may occasionally be required. While performing the duties of this job, good manual dexterity for the use of common office equipment such as computer terminals, calculator, and copiers is needed. While performing the duties of this job, the employee is frequently required to walk and talk or hear. Specific vision abilities required by this job include distance vision and ability to adjust focus. Vision requirements relate to ability reading/using computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel Approximately 3% Other Duties Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. GreenPoint Ag reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice. EEO Commitment: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law.
    $27k-34k yearly est. 21d ago
  • Technical Service Representative

    External

    Customer support specialist job in Madison, AL

    Summary/Objectives Be the Hands-On Expert Keeping Office Technology Running Are you mechanically inclined and enjoy working with your hands? Do you like solving real-world problems and being out in the field? We're looking for a Technical Service Representative (TSR) who thrives on hardware repair and customer support-not behind a desk, but in the real world, making things work. This is not an IT or help desk role. This is a field-based, hands-on hardware technician position focused on the physical repair and maintenance of multifunctional office equipment like copiers, printers, scanners, and fax machines. You'll also handle some basic network connectivity setup (print/scan), but your main job is keeping the machines running-and customers happy. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Role Is All About Hardware-You'll: Diagnose and repair mechanical and electrical issues on copiers, printers, scanners, and fax machines Perform preventative maintenance and part replacements Set up devices to print and scan on basic networks (connectivity knowledge helpful, but this is not an IT role) Provide basic training to end users on hardware functions Work independently in the field, while staying connected with your service team Keep detailed service records and submit mileage, payroll, and call reports Maintain a clean and professional appearance (yourself and your company vehicle) Why You'll Love It: You're not stuck at a desk-you're out solving real problems hands-on Every day is different, with new challenges and new customers You'll get training and support to keep learning and advancing You're part of a team that values craftsmanship, service, and reliability Work Environment This role primarily operates in a professional office setting, where you'll regularly use standard office equipment such as computers, phones, printers, copiers, and fax machines. However, as a field-based technician, you'll also spend time at customer locations, which may include distribution centers, manufacturing floors, or warehouse environments. These settings can vary in noise level, temperature, and layout, so flexibility and adaptability are key. Physical Demands Must be able to drive long distances to service a device. Must be able to carry a tool bag weighing up to 30lbs. Must be able to lift to 100lbs to assemble some device components. Must be able to move equipment (machines typically have casters) to access components. Position Type/Expected Hours of Work Full Time, Monday thru Friday 8am to 5pm, or 7am to 4pm. Special circumstances may require the need to work late or on a weekend. Occasional travel on weekends for manufacturer training. Travel Daily travel between customer locations. Occasional travel to attend training or team meetings. Required Education and Experience High school diploma or equivalent. Preferred Education and Experience Two-year technical degree. Prior electrical/mechanical/computer experience. AAP/EEO Statement RJ Young provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Other Duties Please note that the job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $31k-54k yearly est. 60d+ ago
  • Engagement Specialist

    Alabama Baptist Children's Homes & Family Ministries 3.6company rating

    Customer support specialist job in Huntsville, AL

    Job Details Huntsville - Huntsville, ALDescription The Engagement Specialist will provide comprehensive advancement in support of the ministry's vision, mission, values, strategic plan, goals, and overall engagement philosophy. Through relationships and presentation, the Engagement Specialist will secure partnerships with donors and churches throughout an assigned area. Qualifications Applicants must have a Bachelor's degree and a minimum of two years' work experience in fund development, sales, financial services, marketing, or related fields. Valid driver's license and a safe driving record are required. Professional certifications and/or advanced degrees are appreciated.
    $27k-34k yearly est. 60d+ ago
  • Partner Services Specialist - Legacy of Hope - Huntsville

    Uahsf

    Customer support specialist job in Huntsville, AL

    Schedule: Shifts Varies Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally. The Partner Services Specialist manages elements of hospital development, clinical, and family care as the primary resource for their assigned donor hospital(s). The Partner Services Specialist is primarily responsible for developing and implementing hospital strategic plans, responding to donor referrals, authorizing donation and clinical management of donors to enhance eye, organ, and tissue donation within the assigned hospital(s). This role will also collaborate, as necessary, with other departments within Legacy of Hope and with external tissue banks to perform these functions. **Flexibility in schedule is required to include evenings, nights and weekends. Significant daily presence in assigned hospital is required. Position Requirements: EDUCATION AND EXPERIENCE • Bachelor in Nursing, Physician Assistant, Respiratory Therapy or prior previous experience at an Organ Procurement Organization. Critical Care Experience Preferred • 2 - 3 years' experience within a hospital system. Experience in collaboration, education, and negotiation with governmental regulatory bodies and key regulatory personnel. • Experience in presenting information, data, trends, and strategies to executive leadership, health care leaders, public groups, and other professionals. LICENSE, CERTIFICATION AND/OR REGISTRATION: Required: Valid driver's license and ability to be insured. If licensed, must maintain current license. Must maintain BLS or ACLS TRAITS & SKILLS: • Demonstrated ability to work autonomously in dynamic and demanding environments. • Ability to communicate and present information effectively and concisely within a team environment. • Compassionate, conscientious, and ethical, and must possess strong interpersonal skills to deal effectively with conflict resolution, donor families in crisis, individuals or groups and a variety of medical professionals. • Strong conflict management skills as well as written and verbal communication skill; and an ability to work productively both independently, and as a team participant with accountability to all other team members for meeting agreed upon objectives. • Possess strong strategic skills, understand the hospital and community education needs of the organization and effectively formulate a plan of response. Able to clearly communicate this plan to organizational staff, as well as internal/external stakeholders.• Extensive knowledge of public speaking, hospital/business development, family care, and clinical management. • Possess strong organizational skills and can assess changing environments, establishes appropriate priorities, handles highly stressful situations in a calm, professional manner, using sufficient judgment and discretion at all times. UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.
    $32k-54k yearly est. 60d+ ago
  • Pest Control Service Specialist

    Cleardefensepest

    Customer support specialist job in Huntsville, AL

    Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL***
    $18-24 hourly 60d+ ago
  • Pest Control Service Specialist

    Cleardefense Pest Control

    Customer support specialist job in Huntsville, AL

    Job DescriptionDescription: Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL*** Requirements:
    $18-24 hourly 16d ago
  • Deskside Support Representative

    Artech Information System 4.8company rating

    Customer support specialist job in Decatur, AL

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Deskside Support Representative Distributed Client Services Location: DECATUR,AL Duration: 12 months with possible extension SUMMARY: · Deskside support skills, IMAC, must be able to troubleshoot complex issues · Remote take-over skills a plus. · Must have good verbal and written skills, as well as ability to interact positively with clients. Additional Information For more information, Please contact Shubham ************
    $27k-32k yearly est. 9h ago
  • Seasonal, Customer Service Representative (CSR) - Huntsville, AL

    Ergon 4.5company rating

    Customer support specialist job in Huntsville, AL

    Looking for a rewarding seasonal opportunity with a company that values trust, reliability, and customer service? Allgas, Inc. in Huntsville, AL is hiring a Seasonal Customer Service Representative to support our team during our busy season. We're seeking a dependable and customer-focused individual who enjoys helping others and thrives in a fast-paced environment. Who We Are: Allgas, Inc. is a family-owned propane company with over 70 years of experience serving homes and businesses across the Southeast. As part of the Ergon family of companies, we operate more than 30 locations across 5 states, and we take pride in offering exceptional service-both to our customers and our employees. We're not just a workplace-we're a place to build your future. Job Requirements: * Answer incoming phone calls in a courteous and professional manner * Respond to customer questions, concerns, and requests accurately and efficiently * Maintain a calm and helpful attitude, even in challenging situations * Perform general office duties such as filing, scanning, and data entry * Create propane deliveries after obtaining information from customers * Accept cash, check, and credit card payments from customers Job Requirements: * High school diploma or equivalent required * Strong verbal and written communication skills * Friendly, patient, and professional demeanor * Ability to handle multiple tasks at once * Basic computer and typing skills * Prior customer service experience is a plus Come join the team! Must be able to pass a pre-employment drug screen and background check. A clean MVR is required. We are an EEO/AAP employer. Job Role: Customer Service Representative Location: Huntsville, AL Allgas Inc. - Huntsville, AL 3600 Meridian Street N Employment offer contingent upon pre-employment drug test, background check, and MVR.
    $30k-36k yearly est. 8d ago
  • Automotive Customer Experience Specialist

    Fastlap Group, LLC

    Customer support specialist job in Athens, AL

    Job Description McClary Tire in Athens is seeking an Automotive Customer Experience Specialist At McClary Tire we are redefining the tire and automotive service experience through a technology-forward approach, prioritizing customer satisfaction and workforce engagement. We are committed to fostering a culture where our teammates drive the highest levels of customer satisfaction. Opportunity: Join a customer and workforce-centric company that is dedicated to excellence in automotive service. Your expertise, leadership, and commitment to excellence will drive our success and uphold our reputation as a leader in the automotive service industry. Position Overview: As an Customer Experience Specialist at McClary Tire, you will be instrumental in delivering top-notch service recommendations to our valued customers. Your role is crucial in ensuring that customers receive well-informed communications that guide their service decisions on their vehicles in a customer-first environment. Your expertise in writing detailed service recommendations will set the standard for excellence in the automotive service industry. As the face of our commitment to automotive service excellence, we are looking for individuals with a positive and friendly attitude, paired with a proven track record in writing maintenance, repair, and preventative service recommendations that prioritize customer satisfaction. Key Responsibilities: Provide exceptional customer service by engaging with customers in a positive and friendly manner, effectively communicating maintenance, repair, and preventative service recommendations tailored to their vehicle's needs. Coordinate between the front office service desk and the service department to streamline the service process, ensuring timely and accurate completion of all vehicle services to achieve customer satisfaction. Collaborate with the service department to ensure that all vehicles receive necessary attention and are repaired correctly the first time, maintaining a high level of quality service delivery. Benefits: We Offer Weekly Payroll Retirement Services of 401(k) or Roth Medical, Dental and Vision insurance options Employer Paid Life Insurance Plan up to $50,000 Employee, Dependent and Supplemental Insurance Accrual of Paid Time Off in first year and Paid Holidays Assistance Program Employment Eligibility A formal Application for Employment and Background Screening Authorization is required If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment
    $26k-49k yearly est. 2d ago
  • Decatur Hyundai - Customer Referral Bonus - Service

    Greenway Automotive

    Customer support specialist job in Decatur, AL

    Job Details Entry Decatur Hyundai - Decatur, AL Full Time High School Service TechnicianDescription Service Career Opportunities! $500 FOR EACH REFERRAL WE HIRE AT ANY OF OUR NORTH ALABAMA DEALERSHIPS! We are one of the largest privately-owned automotive groups with 44 stores across the country. Greenway Auto Group is currently looking for talented technicians across the nation to join our team. We are hiring all levels of experience, from apprentice to experienced technicians to service advisors and lot attendants! We are now offering customers a referral bonus of $500 for referring applicants to us that we hire!
    $26k-37k yearly est. 60d+ ago
  • Virtual Customer Service Professional( work frrom home)

    Re-Krut Services

    Customer support specialist job in Hillsboro, AL

    Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. Skill Set Overview: • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
    $9-14 hourly 60d+ ago
  • Communications Representative - Communication Center - FT - 2nd Shift

    HH Health System 4.4company rating

    Customer support specialist job in Huntsville, AL

    Overview Answers telephones, greeting all callers in a professional manner. Responsible for facilitating referral to area physicians, hospitals and community services. Listens to requests from patients or customers and accurately dispatches requests and information to the appropriate persons. Accurately communicates and dispatches Emergency Codes utilizing the Aionex Focus system. Promptly and accurately initiates offline procedures when indicated. Responsibilities include maintaining equipment, activity logs and checklists. Answers multiple incoming telephone lines to the hospital switchboard. Obtains necessary information and transfers calls to correct department or patient room extension. Provides information to callers as appropriate Qualifications Minimum Knowledge, Skills and Experience required: Education: High School/GED required. Experience: Previous experience in customer service, receptionist or a dispatch role preferred. Additional Skills/Abilities: Must possess Keyboard/PC/Windows skills. Must be able to type 25 WPM, automated telephone equipment operation skills desired. Excellent communication skills necessary. Familiarity with medical terminology desired. About Us Highlights of our hospitals Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. We are a partner to the U.S. Army's Partnership for Your Success (PaYS) program. Ask us about incentives and additional opportunities. Huntsville Hospital Benefits: We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more! Learn more about Huntsville Hospital Health System: Careers: ************************************** Benefits: **************************************** Education & Professional Development: ******************************************** Life In Huntsville: ******************************************************
    $28k-33k yearly est. Auto-Apply 60d+ ago
  • Customer Relations Professional - Offroad Recreation

    Champion Auto Group

    Customer support specialist job in Athens, AL

    Customer Relations Professional - Off-road Recreation We are seeking a dynamic professional to join our Team of off-road enthusiasts! The ideal candidate will have a passion for providing excellent customer service in a retail environment. If you're ready to kick your career into overdrive, now is the perfect time to join our Team of professionals. This is an opportunity for you to turn your sales skills, excellent customer service and industry expertise into major profits. The sky is the limit for highly motivated, results-driven Team players who want to not only close the sale, but to turn new buyers into lifetime customers. Job Responsibilities Learn and utilize our proven process to engage with customers and understand their needs and preferences Demonstrate vehicles and products Recommend products based on customer requirements Assist with floor and lot set up Complete required paperwork and documentation Develop understanding of all products offered Own every aspect of the sales process (from new client prospecting to vehicle delivery) Create and execute strategies for increasing market share Prepare and review monthly plans with sales leadership Remain up-to-date on products, market trends and certification Skills Strong customer service skills Ability to effectively communicate with customers and Team members Professional appearance and work ethic Positive attitude and high-energy personality Excellent phone etiquette Education and/or Experience Experience, education and prior sales training are a PLUS. Benefits In addition to career-long personal development, our associates enjoy a number of benefits, including: Health Insurance Dental Insurance Paid Vacation Paid Holidays Employee Discount Pricing on vehicles Vision Insurance Life Insurance 5 day work week (closed on Sunday) About Us Champion Auto Group is proud to serve North Alabama, South Tennessee and the East Mississippi area for 36 years. We are a family owned business since 1983 so we put Family Values first in everything we do. We appreciate our customers and aim to make them customers for life! We also value community and support local business, vendors, suppliers and charitable organizations. We are proud of our Top rating from the Better Business Bureau and realize our employees are key to our success and if you share the same values, we welcome you to apply!
    $26k-34k yearly est. 60d+ ago
  • Care Coordinator

    Wellstone

    Customer support specialist job in Cullman, AL

    Job Details Experienced Cullman, AL Full Time Human Services Related B.S/ B.A LVL Deg. Up to 80% Nonprofit - Social ServicesDescription Job Description: The focus of care coordination is to address the critical domains of functioning for youth/young adults, to include working, learning, living, belonging and healing through a strengths-based individualized team process. This position is for Monday- Friday ,3rd Shift ,11:00 pm to 7:00AM. Duties and Responsibilities: Assist with meeting the needs of youth/young adults served by DHR by facilitating their ability to live independently, obtaining employment, achieve their educational goals, and/or function in the community more effectively Complete strength-based needs assessments, including the CANS, and effectively implement written service plans based on the assessments to meet individualized goals and objectives. Promote the involvement of youth/young adults, parents and other natural/community allies. Arrange, broker and provide necessary supports and services. Work collaboratively with team members to ensure that all goals are being achieved. To ensure that services provided are meaningful, respectful and promote self-determination. Participate in the development of crisis and backup support plans for each youth/young adult. Serve as liaison between the youth/young adult, their family members and various service providers to ensure community of care, including information for the electronic medical record, such as Releases of Information, demographic data, initial paperwork, financial information, etc. To work alongside families/care givers in providing information and supporting them emotionally and practically, provide psycho-education and co-lead Multi-family groups Develop and maintain adequately detailed and accurate documentation of services provided by the care coordinator and record these services in the electronic medical record. Provide transportation when necessary. Provide accurate information, both orally and written, for daily, weekly and monthly reports/meetings as stipulated by program demands. Perform other duties as a NOVA team member as assigned by supervisor Qualifications Qualifications: Bachelor of Arts/Science, preferably in a human service field. Enjoy working with youth/young adults. Valid Alabama driver's license and a suitable automobile to permit the required travel. Must show car insurance equal to or more than the State of Alabama standards for automobile insurance coverage. Must become certified as a Care Coordinator (adults and children) by completing DMH-approved trainings. Must understand and endorse a recovery-oriented approach to providing services. Benefits What we offer: Competitive medical, dental, and vision premiums State Retirement participation through RSA plus an optional 457b plan with a company match Nine (9) paid holidays throughout the year Ability to continually accrue up to 15 days of PTO a year (unused rolls over) Company-paid Group Life and AD&D insurance and Long-Term Disability Licensure reimbursement Tuition discounts through learning partnerships with Athens State University and Capella University We are compassionate towards those impacted by behavioral health disorders. We are dedicated to one another through collaboration and teamwork. We are optimistic problem-solvers who do what it takes to get the job done.
    $31k-42k yearly est. 60d+ ago
  • Sales Support Specialist

    Birmingham Fastener & Supply

    Customer support specialist job in Huntsville, AL

    Sales Support Specialist Classification: Non-Exempt Reports to: Sales Manager Direct Reports: N/A This on-site position will involve assisting in the day-to-day sales activities with a focus on data entry and support functions for the sales team. This role's responsibilities include assisting the sales department in gaining and keeping customers by supporting order entry, coordination of quotes, and providing customer service. The ideal candidate will have the ability to work independently or in a team environment, employ critical thinking and use good judgment in decision-making. Essential Functions/Duties Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction. Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports. Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems. Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system. Reporting any out of the ordinary activity to supervision for further review and troubleshooting. Competencies Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly demonstrate excellent attention to detail and employ time management techniques that ensure that deadlines are met or exceeded. Proven teamworking and motivational aptitude. Proficiency in Microsoft Word, Excel, and Outlook applications as well as solid operational level computer and typing skills. Ability to quickly learn and adapt to the use of new or previously unused software is critical. Strong verbal and written communication skills Solid customer service and interpersonal skills with the ability to build relationships is required. An understanding of sales principles and customer service practices Physical/Cognitive Demands This is largely a sedentary role; however, walking long distances (over uneven surfaces) to/within our production facility is required. Position also requires the ability to lift boxes, open filing cabinets and bend or stand as necessary. Cognitive abilities required include deductive reasoning, information ordering, oral comprehension, oral expression, problem sensitivity, written comprehension, and written expression. Position Type/Expected Hours of Work This is a full-time position. Hours are Monday through Friday, 7:30 a.m. to 4:30 p.m. Required Education and Experience High School Diploma, GED or equivalent required Preferred Education and Experience 1-2 years' experience in a similar role preferred Experience in administration and high-volume office work may be advantageous. Manufacturing and Sales organization experience a plus Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.
    $29k-48k yearly est. Auto-Apply 60d+ ago
  • Veterinary Service Specialist

    Aviagen 4.7company rating

    Customer support specialist job in Elkmont, AL

    The Veterinary Service Specialist assists with multiple procedures, providing care for poultry that includes physical examinations, immunizations, euthanasia, as well as associate education and inventory maintenance. This is an overview of the position and the job responsibilities listed do not encompass the entire position. The Veterinary service specialist is under the direct guidance and supervision of the Director of Veterinary Services, who in communication with the veterinary team, will indicate general assignments, limitations, and priorities. Job Description: The ideal candidate will possess the following skills and attributes: High school diploma or equivalent is required 3 year's Poultry experience, Licensed veterinary technician or B.S. in Poultry/Animal Science preferred Experience in Microsoft software is required Manage multiple tasks in a fast-paced environment Must be self-motivated and detail-oriented with ability to perform tasks with accuracy and efficiency Strong verbal and written communication skills Ability to organize and prioritize Team-oriented Current, valid driver's license The following duties will vary according to the needs of the department. Normal duties will include: Scheduling, coordination, and communication between Vet Services and Production, Quality Assurance, and Laboratory teams Data entry Data compilation Assist with farm visits Necropsy and sample collection Assist with health investigations Complete proper sample preparation and paperwork for reference lab tests Report diagnostic testing to veterinarians May perform other tasks as deemed necessary by the Supervisor
    $33k-40k yearly est. Auto-Apply 43d ago

Learn more about customer support specialist jobs

How much does a customer support specialist earn in Huntsville, AL?

The average customer support specialist in Huntsville, AL earns between $25,000 and $51,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.

Average customer support specialist salary in Huntsville, AL

$36,000

What are the biggest employers of Customer Support Specialists in Huntsville, AL?

The biggest employers of Customer Support Specialists in Huntsville, AL are:
  1. LG Electronics
  2. SSP Innovations
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