Customer support specialist jobs in Illinois

Do you want to be part of the development, growth, and expansion of the one the largest Community Based Mental Health Programs in Illinois? If you enjoy being challenged, doing community-based work, and supporting the behavioral health needs of youth and their families, we may just be the place for you! Pathways to Success is a program for Medicaid-enrolled youth in Illinois who have complex behavioral health needs requiring intensive services. Pathways to Success is an evidenced-informed model of intensive care coordination to support youth through family engagement; individualized care planning; and the utilization of strengths and natural supports. DuPage County Health Department serves as a Care Coordination and Support Organization and operates as a hub for care coordination for Pathways-enrolled individuals within DuPage County. An individual in the Care Coordinator position will be responsible for providing care coordination and support services to clients enrolled in the Pathways to Success program. The position involves working collaboratively with youth, their families, and community providers to achieve client goals. This full-time position works Monday through Friday, 8:00 am - 4:30 pm, with availability to work at least two evenings a week, 10:30 am - 7:00 pm. The hiring range for this position is $44,400 to $52,000 depending on experience. Benefits Galore! Full DuPage County benefit package, including: - 12 paid holidays - 3 weeks of paid leave (Vacation and Personal Days) - 12 weeks of Paid Parental Leave - Paid sick time - Health insurance - Pension-eligible position for a secure retirement - Eligibility for Federal Student Loan Forgiveness Program - Tuition reimbursement and certification reimbursement #DuPageCountyHealthDepartment1 Responsibilities Provides care coordination and support services to Pathways-enrolled youth and their families Manages a caseload of clients as defined by the Pathways to Success Program Maintains weekly contact with clients/families Develops child and family teams for clients enrolled in the program and facilitates regular team meetings Provides homebased and community-based services to engage at risk clients and support client self-management of their illness Develops and maintains client treatment plans Participates in all required HFS planning, training, and reporting activities. Works collaboratively with community providers Use of an Electronic Client Record Demonstrates independent judgment and discretion in making position related decisions Participates in emergency response activities as assigned Requirements Completion of a bachelor's degree in Psychology, Social Work, or a related field and one year of behavioral health experience; or an equivalent combination of training and experience. A valid Illinois Driver's License is required as this position will work within the community. Spanish speaking candidate highly preferred. Equal Opportunity Employer DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Salary $44,400.00 - $52,000.00 Annually Job Type Full Time (37.5 hours per week) Service Unit Behavioral Health Services Department Outpatient Services-Youth and Family

Seeking a dynamic professional for our sales development position eager to contribute to our company's expansion. Essential skills include effective persuasion to transform potential customer leads into qualified prospects. The ideal candidate will excel in prospecting on social platforms and initiating meaningful connections. Previous customer service or sales experience is preferred, along with strong negotiation abilities and a penchant for engaging with individuals both over the phone and in face-to-face interactions. If you are enthusiastic about launching a career in sales, we encourage you to apply today! Responsibilities Attend Meetings and Events: Attend online and in-person meetings, trainings, trade shows, and sales events Monitor Competition: Keep an eye on what the competition is doing, and come up with a strategy to market to potential customers Prospect Leads: Prospect leads by doing a variety of actions, such as calling, texting, or emailing individuals, and chatting with them at events Communicate with Leadership: Communicate with sales leadership to reach team goals and improve operations Utilize Social Media: Strategize how to use social media like Facebook, LinkedIn, and other social media outlets Qualifications Customer Service Experience: Previous customer service experience is highly desired Communication and Interpersonal Skills: Stellar communication, presentation, persuasion, interpersonal, and negotiating skills Educational Background: High school diploma required, bachelor's degree preferred Sales Process Knowledge: Understanding the sales process and how to enter information into client databases desired Organizational Skills: You are an organized, detail-oriented self-starter who loves contributing your team's goals Compensation $60,000 - $120,000 (Annually) About Clae Goldman Team Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. Additionally, you will provide support to management as needed. We're especially looking for team members who are available to work weekends, when customer engagement is at its peak! In this position, you'll: Drive sales by engaging customers and bringing brands to life through live events and product sampling. Work on weekends (Friday, Saturday, Sunday), when stores are busiest and your impact is greatest. What we offer: Competitive wages: $ 16.50 per hour Growth opportunities - We promote from within No experience needed - we provide full training and team support Weekend shifts on Friday, Saturday, Sunday Customizable benefits including medical, dental, vision, life insurance, wellness programs, and discounts through Associate Perks Now, about you: Are friendly, enthusiastic, and comfortable interacting with customers and store management Are 18 years or older Available to work 2+ shifts per weekend, Friday through Sunday. Available to work minimum 3 weekends per month. Can lift up to 50 lbs. and stand for up to 6 hours Are comfortable preparing, cooking, and cleaning work areas and equipment Have reliable transportation Demonstrate excellent customer service and teamwork Are a motivated self-starter who works well independently and with others Always put safety first in a retail environment If you're ready to make weekends work for you, we can't wait to meet you. Apply now and start making a difference where it matters most!

Technical Service Representative - Commercial Equipment | Confidential Client | Lake Zurich, IL Schedule: Monday-Friday, 8:00 AM - 5:00 PM (flexible start times available) Compensation: $58,000-$60,000 annually Employment Type: Full-time, Direct Hire Department: Technical Services About the Opportunity A well-established manufacturer of commercial beverage equipment is seeking a Technical Service Representative to join its growing technical support team. For over three decades, this company has built a strong reputation for designing and producing innovative brewing and dispensing equipment used in restaurants, cafes, and major foodservice operations worldwide. This is an excellent opportunity for a hands-on field technician or service engineer who's ready to step off the road and move into an office-based role. You'll troubleshoot and support a range of advanced electrical and mechanical systems from a modern, well-lit facility equipped with simulators and test stations for hands-on diagnostics. The environment is collaborative, fast-paced, and focused on continuous improvement - ideal for someone who enjoys solving technical problems, communicating with customers, and contributing to process development and documentation. Key Responsibilities Provide phone and email support to field technicians, service partners, and end users on commercial brewing and beverage equipment. Troubleshoot complex electrical and mechanical issues (up to 480V, single and three phase) using schematics, diagrams, and multimeters. Document service cases, solutions, and parts usage in the ERP system (Microsoft Dynamics). Assist with creating or updating service documentation, wiring diagrams, and process improvements. Collaborate with R&D, testing, and assembly teams to understand product functionality and resolve recurring field issues. Participate in initial product training by shadowing technicians across R&D, testing, and assembly to gain full product knowledge. Ideal Background 3-5+ years of experience troubleshooting commercial or industrial equipment (field or in-house). Strong electrical background, including experience working with 120V, 240V, and 480V circuits. Proficient in reading schematics, using multimeters, and identifying single vs. three-phase power. Mechanically inclined, comfortable diagnosing both electrical and mechanical systems. Strong communication skills - able to explain complex technical information clearly to non-technical users. Basic proficiency with computers, Microsoft Excel, and ERP systems. Associate degree in Mechatronics, Industrial Technology, or Electrical Engineering is a plus, but not required. Experience with foodservice, coffee, beverage, or water-based equipment is a strong plus. What's Offered Full medical coverage - 100% employer-paid individual health insurance (Blue Cross Blue Shield). Comprehensive benefits including dental, vision, life insurance, and 401(k) with employer contribution. Flexible start times and a comfortable, bright, and modern workspace. Growth potential into technical writing, documentation, or process improvement roles. Opportunity to get off the road while still applying your hands-on troubleshooting expertise. Who Thrives Here This role is ideal for a technically strong communicator - someone who loves solving problems, explaining solutions, and taking ownership of technical support issues. You'll work directly with end users, technicians, and distributors to keep critical beverage systems running smoothly. If you're ready to use your technical knowledge in a stable, team-oriented environment with room to grow, this is an excellent opportunity to make that transition.

Job Details: Job Title: Title: Customer Service Associate Duration: 12 Months Contract - Possible to go to 2 years. Possible to convert to FTE Additional Details: ·Training will be in person. Hybrid schedule after that. 2 days in office every other week (subject to change) ·Shift will be Training- 8am - 4:30pm, Work shifts anytime between 7am - 7:15 pm M-F. Could work holidays. ·No days off during class ·Overtime is required: Can be mandated if no one volunteers Job Description: Responsibilities: ·Must be able to use good business judgment when handling non-standard situations as defined in training materials. ·Will participate in on-going training activities as necessary to learn customer service policies and become proficient in operating processes and procedures. ·Will influence others with a positive attitude with a focus on teamwork and cooperation. ·Receive and schedule customer requests such as service initiations and terminations, meter installations/removals, gas leaks, electric outages, etc. ·Secure necessary information/documentation from customers such as medical equipment registry, medical certificates, proper identification, conversations with customers about bills and energy usage, budget billing/autopay etc. ·Explain company policies and procedures to customers and respond to customer inquiries concerning billing rates, payment plans, etc., and take appropriate action. ·Arrange satisfactory payment transactions such as payment agreements, payment extensions, etc. ·Advise customers of company programs such as budget billing, preferred due date, automatic bill payment, etc. ·Respond promptly to emergency situations and document pertinent information. ·Actively contribute to team and contact center assignments including various overtime assignments. ·Must be able to use multiple systems. ·High School diploma or equivalent required, bachelor's or associate degree preferred. ·Excellent math and computer skills required. ·Customer service experience in banking, telephone, collections, or other related area preferred. Experience/Qualification: ·Excellent math and computer skills required. ·Customer service experience in banking, telephone, collections, or other related area strongly preferred. Education: High School diploma or equivalent required, bachelor's or associate degree preferred. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Jayant Bhutda Email: ***************************** Internal Id: 25-52080

Job Title: Key Account Specialist Reports to: Customer Service Manager Job Purpose Amphenol Fiber Optic Products is looking for a Key Account Specialist to act as the primary contact for post-sales activities for some of our key accounts. They will manage all aspects of customer service account management, including: PO processing and order management, expediting and escalating, credit issues, pricing management, reporting, and assisting with demand planning activities with operations (Mexico, Vietnam & China). Duties and Responsibilities Coordinates all aspects of the customer account related to order fulfillment Guardian of Customer Experience: Proactively assesses, clarifies, and validates customer needs on an ongoing basis. Regularly monitors customer reports and works with appropriate internal teams to support Acting as liaison between the customer and all company departments, driving escalation, solution development and continuous improvement in processes. Communicates business relevant information and provides structured feedback to Management Provides superior day-to-day customer service from order entry thru expediting, backlog monitoring, delivery coordination to complaint resolution Responsible for maintaining Customer Service Excellence, including high responsiveness to inquiries and basic technical support via email or phone, and accuracy and comprehensive responses and proactive communication to ensure customer is well informed Accountable for material delivery performance, gathering lead time expectations and forecast information for review by planning, analyzing potential recurring delivery delays, and initiating safety stock discussions with Sales, Management, Supply Chain and Product Management Tracks sales activities and projects and develops relationships within the customer account to drive revenue, collaborate with the Sales team and Industry Segment Monitor and oversee activities related to pricing, forecasting, operational support and delivery and inventory levels; identifying trends to improve service quality, and drive corrective actions as needed Identify risk regarding ability to meet forecast growth and customer demand; take appropriate steps to a resolution and escalate situation Independently generates reports for daily transactions, service level monitoring and sales tracking. Offers custom reports to customers based on account needs. Qualifications and Requirements BA Degree (preferred) and 5+ years experience managing accounts in a customer service capacity with key and strategic accounts. Preferably for a global manufacturing business. Fiber Optic cable experience a big plus! Able to handle a fast-paced, dynamic environment. Excellent verbal and written communication skills focusing on proactive and timely communication Able to provide positive professional customer service at all times, including in challenging situations and escalations Strong customer focus and relationship-building skills. Structured, organized, and detail-oriented with the ability to multitask on large projects. Independent and self-driven, while working in a team environment. Able to take ownership of strategic accounts and take initiative to drive improvements Ability to identify problems that need resolution, propose solutions, and escalate. Computer proficient with Excel (pivot, charts, formulas) Word, Outlook, and PowerPoint (MS Office) Ability to work outside or normal work hours, as needed.

Mettawa, IL 6 month contract (Target PR: 34-44/hr Hybrid - 3 days onsite / 2 remote Support for short term project - based on performance and business needs 1. Strong attention to detail 2. Knowledge of basic project management concepts and practices 3. Strong organizational and communication skills 4. Understanding or familiarity with operating systems or management of large sets of data 5. Basic knowledge of health care/pharma industry Job Summary: The international pricing excellence team is responsible for maintaining systems and tools in compliance with the current pricing policy as well as being a central hub for pricing and reimbursement data to help drive decision making. This role is responsible for supporting our pricing systems through issue resolution, data verification, enhancement testing, and collaborating with cross-functional stakeholders. Key Responsibilities: 1. Track systems help desk tickets submitted and resolutions 2. High level trouble shooting and issue investigation 3. Collaborate with Business Technology System (BTS) function regarding issue resolution 4. Provide status updates to the business team on issues & enhancements 5. Verify/test system fixes 6. Provide system operations support to keep business decisions workflows active 7. Conduct system verification to ensure accuracy of prices and monitor general health of the systems including but not limited to: a. Running price validation reports comparing internal and external data sources b. Verify pricing information is flowing through adequately with other internal systems and platforms. c. Consolidate and report back observations back to relevant internal stakeholders to assess need for further actions or improvements. Qualifications: • Knowledge of basic project management concepts and practices. • Strong organizational and communication skills • Ability to work independently and as part of a team • Strong troubleshooting and customer service skills • Ability to prioritize tasks and manage time effectively • Understanding or familiarity with operating systems or management of large sets of data

Customer Service Specialist - Full-Time | Deer Park, IL Compensation: pays $18 - $20 per hour, depending on experience and qualifications. Bonus eligibility and amount are based upon company and/or individual performance. Benefits Offered: Benefit offerings for full-time employment include: Medical, dental, and vision insurance 401(k) plan with employer match or a non-qualified deferred compensation plan Work Arrangements: This is an on-site role located in Deer Park, IL. Flexible work arrangements are not available for this position. Position Summary: The Customer Service Specialist will serve as a key liaison between clients, sales staff, and senior management. This role is responsible for managing customer relationships, fulfilling orders, and ensuring smooth communication across teams. Key Responsibilities: Manage client relationships and provide responsive customer service Fulfill daily orders accurately and efficiently Communicate product and service information to agents and customers Resolve product and service issues with professionalism Act as a liaison between the sales team and customers Develop, implement, and maintain internal processes Qualifications: Minimum 3 years of related experience College degree preferred Strong communication and customer service skills High attention to detail and organizational ability Professional phone presence Proficiency in Microsoft Word and Excel; QuickBooks experience is a plus Legal Disclaimers: Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

Job Title: Bilingual Customer Service Representative Industry: Manufacturing Compensation: $45,000 - $55,000 / Year Work Schedule: Monday - Friday, 9:00 AM - 6:00 PM or 10:00 AM - 7:00 PM Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is hiring for our client, a rapidly growing wholesale and distribution company that recently expanded its Chicago facility. They pride themselves on their fast-paced, team-oriented culture and offer opportunities for growth into account management and sales roles. Job Description: We are seeking a motivated Customer Service Representative to join a dynamic, expanding team. This individual will serve as the main point of contact for customers, providing exceptional service through order management, product inquiries, and problem resolution. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Process and manage customer orders, including quotes, confirmations, and shipment updates. Resolve customer issues, ensuring a positive experience and maintaining long-term relationships. Collaborate with internal departments to address product availability, customization, or logistics needs. Share information about new products, services, and promotions to enhance the customer experience. Maintain accurate records and ensure consistent follow-up on outstanding matters. Qualifications: 1-2 years of customer service experience in an office, wholesale, or related environment. Bilingual in English and Spanish preferred. Excellent verbal and written communication skills. Strong attention to detail and ability to manage multiple tasks simultaneously. Team-oriented with a customer-first mindset. Proficient with Microsoft Office 365 and general computer applications. Additional Details: Direct Hire opportunity. Business casual environment. On-site role located in Chicago's West Side area. Perks: Opportunities for professional growth into Account Management or Sales. Supportive and energetic team culture. Rapidly growing organization with potential for long-term advancement. Bonus and commission potential. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Title: Customer Service/Arbitration Specialist Duration: 5 months contract (potential to extend) Schedule: Monday-Friday, 8:30 AM - 5:00 PM (40 hours/week) Work Type: On-site Travel: None required Position Summary: The Arbitration Specialist is responsible for reviewing customer complaints related to vehicle sales, investigating issues, mediating disputes between buyers and sellers, and ensuring compliance with national arbitration policies and state/federal regulations. The goal is to resolve issues efficiently while maintaining customer satisfaction and auction integrity. Key Responsibilities: Review and investigate vehicle condition complaints and inspection reports. Determine validity of claims and authorize additional inspections as needed. Mediate disputes and negotiate repairs or price adjustments to resolve conflicts. Ensure compliance with auction policies and legal regulations (title, mileage, frame damage, etc.). Maintain detailed case files for each arbitration. Liaise with state/federal authorities for issues like odometer fraud or salvage titles. Promote post-sale inspection services to customers. Communicate clearly with all involved departments (sales, inspection, etc.). Ensure workplace safety and follow company safety protocols. Qualifications: High School Diploma or GED required; postsecondary education a plus. 3-5 years of automotive, mechanical, or body shop experience (especially involving complaint resolution). Strong verbal/written communication and organization skills. Knowledge of vehicle arbitration laws and regulations. Valid driver's license with a clean record. Ability to stand, walk, and perform light physical tasks regularly.

this is not an IT tech support role. We are a manufacturing company. The Customer Solution Specialist is responsible for managing accounts through reactive and proactive telephone contact and email to maintain and grow sales as well as provide technical support to customers. Perform, execute and coordinate all work including technical matters related to customer service activities. Primary Responsibilities and Duties Service customer requests for quotes and orders received through multiple channels of communication. Convert quotes to orders. Consult with sales on commercial and technical issues as required. Assist customers with accurate transactions and industry specific product information. Provide conveyor recommendations and technical assistance for conveyor belting solutions. Utilize telephone sales and support skills to create interest and offer value-added products and services to customers. Build and expand customer relationships and help ensure replacement and increased business. Meet or exceed departmental KPI requirements. Handle RGAs credits and complaints as needed. Other projects and duties as assigned. Knowledge and Skill Requirements: 2 to 5 years of previous business to business customer service experience or college degree. Excellent verbal and written communication skills. Strong mathematical and technical aptitude. Self-managed, team player, who can work independently. Experience with a CRM, MRP/ERP System, order management and a call center environment. Experience in a manufacturing environment desirable. Working knowledge of Windows-based software. Understanding part numbers, policies and products. Compliance in price policies, discount structures and fees. Must be able to work in the US Competencies Drives results and deadline driven Detail oriented Planning and organizing Communicates effectively Influence, negotiate and impact results Key Behaviors Are accountable to others Have the courage to challenge the status quo Are honest with co-workers and customers Able to be innovative problem solvers Are engaged team members Add value to the Company Expects excellence of self and others Overserves top customers Understands, simplifies and acts to improve processes Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

The ideal candidate loves talking to people and proactively solving issues. The candidate will be responsible for maintaining customer accounts. Coordinate between the customer, vendors, and sales to ensure proper delivery to customer. Responsibilities include but are not limited to order entry, record keeping of purchase orders and MRA processing. This position requires employee to be in the office 3 days a week. This IS NOT a fully remote opportunity. POSITION SUMMARY Maintain customer accounts. Coordinate between the customer, vendors, and sales to ensure proper delivery to customer. Responsibilities include but are not limited to heavy order entry, record keeping, PO and MRA processing. ESSENTIAL FUNCTIONS Order Processing. 20.0 Process/fill orders and/or verify pricing and terms. Correspondence Reading. 10.0 Read correspondence from both internal and external sources. Delivery Follow-up. 5.0 Monitor and/or report Company fill rate performance to delivery schedules. Order Monitoring. 5.0 Monitor and verify the status of customer orders. Order Reporting. 20.0 Prepare and/or deliver orders coverage, shipments, invoicing and other reports related to order processing. Vendor Scheduling. 15.0 Arrange scheduling for vendors' production facility to meet delivery requirements. Customer Relationships 10.0 Maintain customer relationships by interfacing with customer staff (engineering, purchasing, etc.) Inventory Planning. 5.0 Plan and document future inventory needs, policies and procedures. Plan levels of inventory required and ensure that replenishment techniques are executed properly. Customer Inquiries. 5.0 Respond to customer or potential customer requests for information and/or problem solving. Non-Moving Inventory. 5.0 Identify non-moving inventory items and arrange for disposal. POSITION QUALIFICATIONS • Accountability - Ability to accept responsibility and account for his/her actions. • Accuracy - Ability to perform work accurately and thoroughly. • Communication, Oral - Ability to communicate effectively with others using the spoken word. • Communication, Written - Ability to communicate in writing clearly and concisely. • Customer Oriented - Ability to take care of the customers' needs while following company procedures. • Detail Oriented - Ability to pay attention to the minute details of a project or task. • Friendly - Ability to exhibit a cheerful demeanor toward others. • Interpersonal - Ability to get along well with a variety of personalities and individuals. • Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous. • Relationship Building - Ability to effectively build relationships with customers and co-workers. • Responsible - Ability to be held accountable or answerable for one's conduct. • Tactful - Ability to show consideration for and maintain good relations with others. • Tolerance - Ability to work successfully with a variety of people without making judgments. • Working Under Pressure - Ability to complete assigned tasks under stressful situations. SKILLS & ABILITIES Education: Bachelor's degree (or equivalent experience) Experience: 4+ plus year of experience with logistics background. Computer Skills: SAP, strong MS Excel skills, MS Word Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. The actual salary offered will be based on several factors including but not limited to the qualifications of the applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. As a leader in the electronics industry, TDK Corporation of America offers everything from electronic components, materials and power supplies to factory automation systems, anechoic chambers, test systems and more. TDK is committed to technical excellence, steady growth and personal development. We value quality, customer service, positive attitudes, continuous improvement, and initiative! We provide competitive salaries and an excellent benefits package that includes medical, dental, life and disability insurance. We also offer a 401K plan with company match, a pension plan, paid time off, and more. TDK Corporation of America is an Equal Opportunity Employer.

Our client, a rapidly growing digital marketing agency is looking to bring on a fulltime CRM & Integrations Specialist in Chicago or Scottsdale. This person should specialize heavily in Service Titan, as well as have knowledge of other CRMs like Hubspot, Salesforce, etc. Location: Lisle, IL or Scottsdale (5X/week onsite) Type: Full-Time, Salaried Salary Range: $60-70K Overview: We're seeking a Marketing CRM, Technology & Integrations Specialist to join our operations. This is a hands-on, full-time role where you'll be responsible for connecting, automating, and maintaining the tech stack that powers both our internal operations and client campaigns. You will ensure data flows smoothly between platforms, build automations that reduce manual effort, and provide reliable technical support for integrations. Your work enables our strategists, account teams, and analysts to do more-faster and with fewer errors. Responsibilities: Architect, build, and maintain integrations across CRMs, marketing tools, analytics, ad platforms, and internal systems Create, manage, and optimize automation workflows (Zapier, Make/Integromat, or similar) Set up, configure, and maintain CRM systems (e.g. HubSpot, Salesforce, ServiceTitan, Zoho, GoHighLevel) for clients and internal use Map data flows and ensure correct syncing between platforms (ads ? CRM ? email ? reporting) Monitor system health, troubleshoot issues, and respond to integration errors or failures Document integration workflows, API setups, and system architectures Collaborate with account strategists, developers, and analysts to identify automation opportunities Stay up to date on new tools, APIs, and best practices; propose improvements or new tech integrations Qualifications: 2+ years of experience in marketing operations, systems integration, CRM setup, or similar Strong hands-on experience with Zapier or comparable automation tools (Make, Tray.io, etc.) Experience implementing and managing CRMs (HubSpot, Salesforce, Zoho, GoHighLevel, etc.) Working knowledge of APIs, webhooks, JSON, data mapping, and integration design Excellent analytical and problem-solving skills Strong communication skills and ability to explain technical concepts to non-technical colleagues Meticulous attention to detail, with a process-driven mindset Agency experience is a plus If interested in and qualified for this role, please forward your resume today!

Office Hospitality Specialist On-site, Chicago, IL (Lakeshore East) Temporary Role We are searching for an individual to assist with various office hospitality services. The role is working at a professional office in the Lakeshore East area. Duties: Pantry Support: Assisting with ordering and distributing kitchen and pantry items, as well as maintaining coffee machines. Friday Lunch Operations: Supporting the setup and operations of our weekly Friday lunch alongside other team members. Catering Support: Receiving catering orders, setting up and breaking down, and assisting with other meeting/event management tasks. Mailroom Support: Handling shipping, receiving, and scanning packages, as well as notifying colleagues of package arrivals. This team member will sit in our mailroom. Supply Management: Ordering and distributing office supplies. Meeting Room Support: Setting up, breaking down, and organizing conference rooms. Space Management: Ensuring the organization of our office space and open seating areas. Other Duties as Assigned: Providing additional support as needed. Skills: Organizational Skills: For managing inventory, supplies, meeting rooms, and office spaces efficiently. Attention to Detail: To ensure accuracy in tasks like ordering, setup, and package handling. Time Management: To prioritize and complete tasks promptly without delays. Teamwork and Collaboration: To work effectively with colleagues during events and daily operations. Adaptability and Flexibility: To handle unexpected changes or additional duties as needed. Customer Service Skills: To provide a positive experience for colleagues and vendors. Physical Stamina: For tasks involving setup, breakdown, and movement of supplies. Basic Technical Skills: To operate equipment like coffee machines, mailroom tools, office services tools, MS Office (Outlook, Excel, Word). Problem-Solving Skills: To address challenges and find efficient solutions. Education: High school diploma or equivalent required. Some college or college degree preferred

Join America's most trusted brand with over 100 years of service. Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more A DAY IN THE LIFE of a Field Insurance Service Representative The Auto Club Group is seeking a Field Insurance Service Representative who will provide a high level of support to the Insurance Agency and members by servicing existing insurance accounts. Perform retention calls, process applications, renewals, amendments, resolve customer problems, as well as selling membership and financial products (credit cards) Provide price quotes on all insurance products and factor in all applicable rules (underwriting, business, etc.) and discounts to complete the sale Take insurance payments (initial, installment, lapse, or reinstatement) Respond to customers' insurance inquiries and explains product features and Auto Club Group service advantages to potential customers for the purpose of promoting and selling various insurance, membership, and financial products Refer to agent when appropriate Recognize and promote cross-sale opportunities within the context of servicing a change to an existing member's policy and provide efficient processing of customer policies, endorsements, and status and coverage changes in accordance with state rules and corporate policies and procedures Provide customer assistance through the performance of sales processing activities and assists management and agents when applicable Conduct outbound promotional and retention call activities per management request and provides general promotion of Auto Club Group products and services following established guidelines Participate in a team environment to promote customer satisfaction and consistent service following the customer service model Receive and resolve member/customer complaints and seeks assistance from management in complaint resolution as necessary Participate in office events developed to generate insurance revenue, improve member awareness of products, and support local community activities Fulfill, maintain and service insurance policies Respond to inquiries regarding insurance availability, eligibility, coverage. Prepare insurance proposals, policy changes, transfers, and billing clarification Contact members or insureds regarding the renewal of delinquent memberships, late premium payments and to solicit reinstatements in the event of policy cancellations Verify new business applications Refer relevant members/insureds to other lines of business (i.e. Travel and Life) Process insurance and membership payments Update electronic member information Maintain filing systems and provide other general Agency support HOW WE REWARD OUR EMPLOYEES Starting hourly wage of $23.00 - $25.50 per hour, based on experience WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: A Current Property & Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused service Service insurance policies and processing applications, renewals, and amendments Respond to billing and coverage questions Process monetary transactions; Taking payments Promote the sales of insurance products and services using established guidelines Present complex information in a clear and concise manner Knowledge and Skills: Analyze member/potential customer insurance needs and determine appropriate levels of coverage Prepare appropriate rate quotations Organize, plan and promote the sale of ACG insurance and membership products and services Perform outbound service calls Maintain accurate records Insurance terminology General insurance regulations Underwriting procedures Sales regulatory and compliance guidelines Insurance Systems and/or membership systems (e.g., PPS, POS, IMS, IPM) Work effectively in a team environment Work independently, with minimal supervision Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility Proficient in using Microsoft Office products Read, comprehend, and communicate clearly and concisely in the work environment and with the public (e.g., explain instructions, rules and procedures) Perform mathematical calculations to accurately perform monetary transactions Work under pressure in a high volume, fast paced customer service environment Successfully complete appropriate training relative to all Auto Club Group (ACG) products and services Work Environment Work in a temperature-controlled office environment. Willingness and ability to work irregular hours to include weekends, holidays, and community events. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Siding & Windows Group LTD is a leader in exterior remodeling services with over 30 years of experience and a strong presence in Chicagoland and the Northshore areas. We offer a variety of products and services including new siding, windows, and decorative trim, ensuring exceptional customer satisfaction. Known for our originality, innovation, and architectural integrity, we have received multiple awards over the years. Our focus is on providing exceptional customer service, high-quality products, and superior installation to exceed your expectations. Role Description This is a full-time on-site role for a Production Manager located in the Greater Chicago Area. The Production Manager will be responsible for overseeing the day-to-day production operations, ensuring that projects are completed on time, within budget, and to the highest quality standards. Tasks include coordinating with suppliers, managing production schedules, supervising production staff, and ensuring compliance with safety regulations. The Production Manager will also be responsible for continuous improvement initiatives and resolving any issues that arise during production. Qualifications Experience in overseeing production operations, scheduling, and coordinating with suppliers Strong leadership and supervisory skills, with the ability to manage production staff Knowledge of safety regulations and compliance requirements Excellent problem-solving and decision-making abilities Strong written and verbal communication skills Ability to work independently and collaboratively in a team environment Education in Business Management, Operations Management, or a related field is a plus Experience in the construction or remodeling industry is an advantage

Do you want to be part of the development, growth, and expansion of the one the largest Community Based Mental Health Programs in Illinois? If you enjoy being challenged, doing community-based work, and supporting the behavioral health needs of youth and their families, we may just be the place for you! Pathways to Success is a program for Medicaid-enrolled youth in Illinois who have complex behavioral health needs requiring intensive services. Pathways to Success is an evidenced-informed model of intensive care coordination to support youth through family engagement; individualized care planning; and the utilization of strengths and natural supports. DuPage County Health Department serves as a Care Coordination and Support Organization and operates as a hub for care coordination for Pathways-enrolled individuals within DuPage County. An individual in the Care Coordinator position will be responsible for providing care coordination and support services to clients enrolled in the Pathways to Success program. The position involves working collaboratively with youth, their families, and community providers to achieve client goals. This full-time position works Monday through Friday, 8:00 am - 4:30 pm, with availability to work at least two evenings a week, 10:30 am - 7:00 pm. The hiring range for this position is $44,400 to $52,000 depending on experience. Benefits Galore! Full DuPage County benefit package, including: - 12 paid holidays - 3 weeks of paid leave (Vacation and Personal Days) - 12 weeks of Paid Parental Leave - Paid sick time - Health insurance - Pension-eligible position for a secure retirement - Eligibility for Federal Student Loan Forgiveness Program - Tuition reimbursement and certification reimbursement #DuPageCountyHealthDepartment1 Responsibilities Provides care coordination and support services to Pathways-enrolled youth and their families Manages a caseload of clients as defined by the Pathways to Success Program Maintains weekly contact with clients/families Develops child and family teams for clients enrolled in the program and facilitates regular team meetings Provides homebased and community-based services to engage at risk clients and support client self-management of their illness Develops and maintains client treatment plans Participates in all required HFS planning, training, and reporting activities. Works collaboratively with community providers Use of an Electronic Client Record Demonstrates independent judgment and discretion in making position related decisions Participates in emergency response activities as assigned Requirements Completion of a bachelor's degree in Psychology, Social Work, or a related field and one year of behavioral health experience; or an equivalent combination of training and experience. A valid Illinois Driver's License is required as this position will work within the community. Spanish speaking candidate highly preferred. Equal Opportunity Employer DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Salary $44,400.00 - $52,000.00 Annually Job Type Full Time (37.5 hours per week) Service Unit Behavioral Health Services Department Outpatient Services-Youth and Family

Seeking a dynamic professional for our sales development position eager to contribute to our company's expansion. Essential skills include effective persuasion to transform potential customer leads into qualified prospects. The ideal candidate will excel in prospecting on social platforms and initiating meaningful connections. Previous customer service or sales experience is preferred, along with strong negotiation abilities and a penchant for engaging with individuals both over the phone and in face-to-face interactions. If you are enthusiastic about launching a career in sales, we encourage you to apply today! Responsibilities Attend Meetings and Events: Attend online and in-person meetings, trainings, trade shows, and sales events Monitor Competition: Keep an eye on what the competition is doing, and come up with a strategy to market to potential customers Prospect Leads: Prospect leads by doing a variety of actions, such as calling, texting, or emailing individuals, and chatting with them at events Communicate with Leadership: Communicate with sales leadership to reach team goals and improve operations Utilize Social Media: Strategize how to use social media like Facebook, LinkedIn, and other social media outlets Qualifications Customer Service Experience: Previous customer service experience is highly desired Communication and Interpersonal Skills: Stellar communication, presentation, persuasion, interpersonal, and negotiating skills Educational Background: High school diploma required, bachelor's degree preferred Sales Process Knowledge: Understanding the sales process and how to enter information into client databases desired Organizational Skills: You are an organized, detail-oriented self-starter who loves contributing your team's goals Compensation $60,000 - $120,000 (Annually) About Clae Goldman Team Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.

Job Title: Customer Service Representative Industry: Food & Consumer Goods Pay: $20/hr is eligible for medical, dental, vision, and 401(k). About Our Client: Our client is a global leader in food solutions, providing innovative products and services to customers across the food, beverage, and wellness industries. Job Description: We're hiring an experienced Customer Service Representative to join our client's busy operations team. This role supports end-to-end order management, ensuring accuracy, timeliness, and exceptional service from order entry through delivery confirmation. Key Responsibilities: Enter and manage customer purchase orders from receipt through shipment and delivery. Handle incoming calls and emails related to order status, pricing, shipping, and documentation. Track and resolve inquiries regarding credits, cancellations, scheduling, or adjustments. Coordinate freight and shipment logistics using the client's transportation system. Maintain and update customer contracts and product release schedules. Prepare and review open order reports with customers and sales reps. Support sales with new customer onboarding and order follow-up. Assist with general administrative or warehouse tasks as needed. Qualifications: Experience: 2+ years of customer service experience in a product-based environment (order entry, logistics, or manufacturing preferred). Education: High school diploma required Technical: Proficient in Microsoft Word and Excel; prior experience with an ERP system required. Skills: Strong attention to detail, ability to multitask, and effective problem-solving in a fast-paced setting. Math: Able to perform basic calculations involving addition, subtraction, multiplication, and division. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.