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Best states for a customer support specialist
Quoted expert
Lindsey Lee Ph.D.
- Rank 1 - 10
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We decided to bring you a list of the best states for jobs for customer support specialists in the United States. Customer support specialist positions are available in every state, but not all states are the same. Some states do not offer the same wages, benefits, time off, etc for customer support specialists.In order to help you decide which state is the best for customer support specialists, we ranked all 50 states and the District of Columbia from best to worst for customer support specialist jobs.
New Hampshire is the best state for jobs for customer support specialists, and Utah is the worst. The most common pay in New Hampshire is $56,581, while the median pay in Utah is $32,444.We found that the West is best for customer support specialists, and the Northeast is the worst. Washington, DC is the best city in the country for customer support specialist jobs, where as New Hampshire is the best state in the country.
10 best states for customer support specialists in 2025
1. New Hampshire
Total customer support specialist jobs: 642 Average annual salary: $56,581 Lowest 10 percent earn: $37,000 Highest 10 percent earn: $84,000 Location Quotient: 1
2. Rhode Island
Total customer support specialist jobs: 397 Average annual salary: $57,370 Lowest 10 percent earn: $37,000 Highest 10 percent earn: $87,000 Location Quotient: 0.89
3. Michigan
Total customer support specialist jobs: 4,004 Average annual salary: $44,716 Lowest 10 percent earn: $29,000 Highest 10 percent earn: $68,000 Location Quotient: 1.41
4. Connecticut
Total customer support specialist jobs: 1,040 Average annual salary: $57,230 Lowest 10 percent earn: $37,000 Highest 10 percent earn: $88,000 Location Quotient: 0.86
5. Maine
Total customer support specialist jobs: 745 Average annual salary: $44,335 Lowest 10 percent earn: $30,000 Highest 10 percent earn: $64,000 Location Quotient: 1.53
6. Delaware
Total customer support specialist jobs: 408 Average annual salary: $54,940 Lowest 10 percent earn: $34,000 Highest 10 percent earn: $86,000 Location Quotient: 0.89
7. Massachusetts
Total customer support specialist jobs: 2,975 Average annual salary: $55,030 Lowest 10 percent earn: $36,000 Highest 10 percent earn: $82,000 Location Quotient: 0.88
8. Pennsylvania
Total customer support specialist jobs: 4,029 Average annual salary: $50,596 Lowest 10 percent earn: $32,000 Highest 10 percent earn: $79,000 Location Quotient: 0.95
9. District of Columbia
Total customer support specialist jobs: 412 Average annual salary: $63,596 Lowest 10 percent earn: $40,000 Highest 10 percent earn: $99,000 Location Quotient: 0.67
10. New Jersey
Total customer support specialist jobs: 2,295 Average annual salary: $56,644 Lowest 10 percent earn: $36,000 Highest 10 percent earn: $88,000 Location Quotient: 0.79
Customer support specialist jobsNear Columbus, OH
How Zippia determines the best states to be a customer support specialist
You can read about how the best state rankings are calculated here.
Detailed list of the best states for a customer support specialist
| Rank | State | Average salary | Lowest 10% earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | New Hampshire | $56,581 | $37,000 | 1,342,795 | 642 |
| 2 | Rhode Island | $57,370 | $37,000 | 1,059,639 | 397 |
| 3 | Michigan | $44,716 | $29,000 | 9,962,311 | 4,004 |
| 4 | Connecticut | $57,230 | $37,000 | 3,588,184 | 1,040 |
| 5 | Maine | $44,335 | $30,000 | 1,335,907 | 745 |
| 6 | Delaware | $54,940 | $34,000 | 961,939 | 408 |
| 7 | Massachusetts | $55,030 | $36,000 | 6,859,819 | 2,975 |
| 8 | Pennsylvania | $50,596 | $32,000 | 12,805,537 | 4,029 |
| 9 | District of Columbia | $63,596 | $40,000 | 693,972 | 412 |
| 10 | New Jersey | $56,644 | $36,000 | 9,005,644 | 2,295 |
| 11 | Vermont | $46,833 | $31,000 | 623,657 | 271 |
| 12 | New York | $52,908 | $34,000 | 19,849,399 | 3,961 |
| 13 | Maryland | $54,099 | $34,000 | 6,052,177 | 1,870 |
| 14 | Wisconsin | $43,867 | $29,000 | 5,795,483 | 2,089 |
| 15 | Ohio | $42,799 | $27,000 | 11,658,609 | 3,917 |
| 16 | Minnesota | $42,517 | $29,000 | 5,576,606 | 2,686 |
| 17 | Nevada | $40,495 | $29,000 | 2,998,039 | 1,018 |
| 18 | North Dakota | $46,016 | $33,000 | 755,393 | 277 |
| 19 | South Dakota | $41,584 | $30,000 | 869,666 | 374 |
| 20 | California | $48,177 | $34,000 | 39,536,653 | 9,767 |
| 21 | Washington | $44,568 | $33,000 | 7,405,743 | 2,480 |
| 22 | Tennessee | $38,430 | $27,000 | 6,715,984 | 2,370 |
| 23 | North Carolina | $40,052 | $27,000 | 10,273,419 | 3,462 |
| 24 | Indiana | $38,640 | $26,000 | 6,666,818 | 2,534 |
| 25 | Illinois | $40,064 | $27,000 | 12,802,023 | 4,745 |
| 26 | Virginia | $44,664 | $28,000 | 8,470,020 | 2,998 |
| 27 | Hawaii | $46,482 | $38,000 | 1,427,538 | 281 |
| 28 | Arizona | $38,186 | $27,000 | 7,016,270 | 2,742 |
| 29 | Nebraska | $40,922 | $29,000 | 1,920,076 | 630 |
| 30 | Kansas | $40,872 | $29,000 | 2,913,123 | 853 |
| 31 | Wyoming | $40,954 | $30,000 | 579,315 | 169 |
| 32 | Florida | $37,940 | $26,000 | 20,984,400 | 6,395 |
| 33 | Alabama | $36,744 | $26,000 | 4,874,747 | 1,804 |
| 34 | Iowa | $37,621 | $26,000 | 3,145,711 | 1,344 |
| 35 | Texas | $38,452 | $27,000 | 28,304,596 | 7,353 |
| 36 | Alaska | $42,666 | $34,000 | 739,795 | 212 |
| 37 | Oregon | $41,752 | $30,000 | 4,142,776 | 1,211 |
| 38 | Louisiana | $36,722 | $26,000 | 4,684,333 | 1,359 |
| 39 | Missouri | $36,562 | $26,000 | 6,113,532 | 2,907 |
| 40 | South Carolina | $35,761 | $24,000 | 5,024,369 | 2,008 |
| 41 | West Virginia | $37,793 | $24,000 | 1,815,857 | 449 |
| 42 | Oklahoma | $34,416 | $25,000 | 3,930,864 | 1,472 |
| 43 | Arkansas | $34,815 | $25,000 | 3,004,279 | 1,045 |
| 44 | Kentucky | $36,479 | $25,000 | 4,454,189 | 1,283 |
| 45 | Mississippi | $33,713 | $24,000 | 2,984,100 | 1,134 |
| 46 | New Mexico | $33,597 | $24,000 | 2,088,070 | 967 |
| 47 | Colorado | $38,657 | $28,000 | 5,607,154 | 1,757 |
| 48 | Georgia | $36,390 | $25,000 | 10,429,379 | 3,344 |
| 49 | Idaho | $33,939 | $25,000 | 1,716,943 | 597 |
| 50 | Montana | $35,150 | $26,000 | 1,050,493 | 345 |
| 51 | Utah | $32,444 | $24,000 | 3,101,833 | 1,121 |
Highest paying states for customer support specialists
| Rank | State | Avg. Customer Support Specialist Salary |
|---|---|---|
| 1 | New Hampshire | $56,581 |
| 2 | Rhode Island | $57,370 |
| 3 | Michigan | $44,716 |
| 4 | Connecticut | $57,230 |
| 5 | Maine | $44,335 |
| 6 | Delaware | $54,940 |
| 7 | Massachusetts | $55,030 |
| 8 | Pennsylvania | $50,596 |
| 9 | District of Columbia | $63,596 |
| 10 | New Jersey | $56,644 |
| 11 | Vermont | $46,833 |
| 12 | New York | $52,908 |
| 13 | Maryland | $54,099 |
| 14 | Wisconsin | $43,867 |
| 15 | Ohio | $42,799 |
| 16 | Minnesota | $42,517 |
| 17 | Nevada | $40,495 |
| 18 | North Dakota | $46,016 |
| 19 | South Dakota | $41,584 |
| 20 | California | $48,177 |
| 21 | Washington | $44,568 |
| 22 | Tennessee | $38,430 |
| 23 | North Carolina | $40,052 |
| 24 | Indiana | $38,640 |
| 25 | Illinois | $40,064 |
| 26 | Virginia | $44,664 |
| 27 | Hawaii | $46,482 |
| 28 | Arizona | $38,186 |
| 29 | Nebraska | $40,922 |
| 30 | Kansas | $40,872 |
| 31 | Wyoming | $40,954 |
| 32 | Florida | $37,940 |
| 33 | Alabama | $36,744 |
| 34 | Iowa | $37,621 |
| 35 | Texas | $38,452 |
| 36 | Alaska | $42,666 |
| 37 | Oregon | $41,752 |
| 38 | Louisiana | $36,722 |
| 39 | Missouri | $36,562 |
| 40 | South Carolina | $35,761 |
| 41 | West Virginia | $37,793 |
| 42 | Oklahoma | $34,416 |
| 43 | Arkansas | $34,815 |
| 44 | Kentucky | $36,479 |
| 45 | Mississippi | $33,713 |
| 46 | New Mexico | $33,597 |
| 47 | Colorado | $38,657 |
| 48 | Georgia | $36,390 |
| 49 | Idaho | $33,939 |
| 50 | Montana | $35,150 |
| 51 | Utah | $32,444 |
Expert opinions on the best states for customer support specialists
Are there any particularly good places in the United States for customer support specialists to find work opportunities?
Lindsey Lee Ph.D.
Assistant Professor, Temple University
While local, state, and government regulations are still changing and updating on a daily basis, in my opinion, graduates should not limit themselves to one place in the United States. The hospitality and tourism industry has an ebb and flow, and the best part of the industry is the freedom and flexibility to work in a variety of locations. Although certain locations seem to be further along in the re-opening process and this may be an advantage for the job market, there is always a need for great employees to provide quality customer service for our guests regardless of location.
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Updated January 8, 2025