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4.5

Customer Support & Billing Specialist

Tri State Restorations, LLC
Customer Support Specialist Job in Clarksburg, MD
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Tri State Restorations, LLC is a family owned and established firm in the DMV metro area.
Full Time
Entry Level
Offers Benefits
15d ago
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NIST: E2 Solutions Customer Support Specialist

Falcon It & Staffing Solutions
Customer Support Specialist Job in Gaithersburg, MD
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We are searching for a E2 Solutions Customer Support Specialist to join our team and support our client based in Gaithersburg, Maryland.
Mid Level
Bachelors Required
New
4d ago
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4.8

Customer Support Specialist

Fidelity Investments
Customer Support Specialist Job, Remote or Cedar Crest, NM
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At Fidelity Investments, collaboration is not about working together in our small teams; it's about improving lives together.
Full Time
Junior Level
Bachelors Required
New
1d ago
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4.1

Customer Support Specialist

Miles
Customer Support Specialist Job, Remote or Redwood City, CA
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As a customer support specialist, you will be responsible for handling customer inquiries, and addressing questions about our product with an exceeding level of empathy and professionalism.
Junior Level
Offers Benefits
Bachelors Required
28d ago
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Customer Support Specialist

Floatme
Customer Support Specialist Job, Remote or San Antonio, TX
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We are looking for a Customer Support Specialist to assist our customers with problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. Requirements Experience as a Customer Support Specialist or similar CS role
Entry Level
20d ago
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4.2

Customer Support Specialist

CE Broker
Customer Support Specialist Job, Remote or Jacksonville, FL
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Why you want to work as a Customer Support Specialist?
Junior Level
Offers Benefits
31d ago
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Customer Support Specialist

Workable
Customer Support Specialist Job, Remote or Boston, MA
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We are looking for a talented Customer Support Specialist to join the team.
Junior Level
30d ago
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Customer Support Specialist

Infotrack Us
Customer Support Specialist Job, Remote or Petaluma, CA
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This position reports to the Director of Customer Support.
Part Time
Junior Level
Offers Benefits
30d ago
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Customer Support Specialist

YAPI Inc.
Customer Support Specialist Job, Remote or Austin, TX
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As a Customer Support Specialist, you ll play an active role in shaping our customers experience daily. The ideal Customer Support Specialist is a motivated self-starter, with a passion for technical support and great written and phone communication skills!
Junior Level
Bachelors Preferred
32d ago
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Customer Support Specialist

Intiva Health
Customer Support Specialist Job, Remote or Austin, TX
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Delivering accurate, valid and complete information on Intiva Health systems
Junior Level
Offers Benefits
Bachelors Required
21d ago
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4.8

Customer Support Specialist

Fidelity Investments
Customer Support Specialist Job, Remote or Los Lunas, NM
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At Fidelity Investments, collaboration is not about working together in our small teams; it's about improving lives together.
Full Time
Junior Level
Bachelors Required
New
1d ago
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4.8

Customer Support Specialist

Fidelity Investments
Customer Support Specialist Job, Remote or Bellevue, NE
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Fidelity Investments is a privately held company with a mission
Full Time
Entry Level
New
1d ago
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4.8

Customer Support Specialist

Fidelity Investments
Customer Support Specialist Job, Remote or Murray, NE
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Fidelity Investments is a privately held company with a mission
Full Time
Entry Level
New
1d ago
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4.8

Customer Support Specialist

Fidelity Investments
Customer Support Specialist Job, Remote or Underwood, IA
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Fidelity Investments is a privately held company with a mission
Full Time
Entry Level
New
1d ago
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4.8

Customer Support Specialist

Fidelity Investments
Customer Support Specialist Job, Remote or Papillion, NE
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Fidelity Investments is a privately held company with a mission
Full Time
Entry Level
New
1d ago
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4.8

Customer Support Specialist

Fidelity Investments
Customer Support Specialist Job, Remote or Albuquerque, NM
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At Fidelity Investments, collaboration is not about working together in our small teams; it's about improving lives together.
Full Time
Junior Level
Bachelors Required
New
1d ago
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4.8

Customer Support Specialist

Fidelity Investments
Customer Support Specialist Job, Remote or Indian Hills, CO
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Representing Fidelity's Voice to Our Customers
Full Time
Junior Level
New
1d ago
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4.8

Customer Support Specialist

Fidelity Investments
Customer Support Specialist Job, Remote or Weeping Water, NE
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Fidelity Investments is a privately held company with a mission
Full Time
Entry Level
New
1d ago
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4.8

Customer Support Specialist

Fidelity Investments
Customer Support Specialist Job, Remote or Omaha, NE
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Financial Customer Associate - Omaha, NE Area only We're hiring great people with a passion for helping others, who live in the Greater Omaha metro area.
Full Time
Entry Level
New
1d ago
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4.8

Customer Support Specialist

Fidelity Investments
Customer Support Specialist Job, Remote or Peralta, NM
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At Fidelity Investments, collaboration is not about working together in our small teams; it's about improving lives together.
Full Time
Junior Level
Bachelors Required
New
1d ago
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4.8

Customer Support Specialist

Fidelity Investments
Customer Support Specialist Job, Remote or Kirtland, NM
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At Fidelity Investments, collaboration is not about working together in our small teams; it's about improving lives together.
Full Time
Junior Level
Bachelors Required
New
1d ago
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4.8

Customer Support Specialist

Fidelity Investments
Customer Support Specialist Job, Remote or Morrison, CO
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Representing Fidelity's Voice to Our Customers
Full Time
Junior Level
New
1d ago
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4.8

Customer Support Specialist

Fidelity Investments
Customer Support Specialist Job, Remote or Aurora, CO
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Representing Fidelity's Voice to Our Customers
Full Time
Junior Level
New
1d ago
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4.8

Customer Support Specialist

Fidelity Investments
Customer Support Specialist Job, Remote or Evergreen, CO
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Representing Fidelity's Voice to Our Customers
Full Time
Junior Level
New
1d ago
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4.8

Customer Support Specialist

Fidelity Investments
Customer Support Specialist Job, Remote or Louisville, CO
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Representing Fidelity's Voice to Our Customers
Full Time
Junior Level
New
1d ago
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4.8

Customer Support Specialist

Fidelity Investments
Customer Support Specialist Job, Remote or Boys Town, NE
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Fidelity Investments is a privately held company with a mission
Full Time
Entry Level
New
1d ago
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4.8

Customer Support Specialist

Fidelity Investments
Customer Support Specialist Job, Remote or Sandia Park, NM
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At Fidelity Investments, collaboration is not about working together in our small teams; it's about improving lives together.
Full Time
Junior Level
Bachelors Required
New
1d ago
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4.8

Customer Support Specialist

Fidelity Investments
Customer Support Specialist Job, Remote or Rio Rancho, NM
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At Fidelity Investments, collaboration is not about working together in our small teams; it's about improving lives together.
Full Time
Junior Level
Bachelors Required
New
1d ago
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4.8

Customer Support Specialist

Fidelity Investments
Customer Support Specialist Job, Remote or Colorado
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Representing Fidelity's Voice to Our Customers
Full Time
Junior Level
New
1d ago
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Average Salary For a Customer Support Specialist

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Customer Support Specialist is $38,044 per year or $18 per hour. The highest paying Customer Support Specialist jobs have a salary over $53,000 per year while the lowest paying Customer Support Specialist jobs pay $26,000 per year

Average Customer Support Specialist Salary
$38,000 yearly
$18 hourly
Updated June 27, 2022
$26,000
10 %
$38,000
Median
$53,000
90 %

5 Common Career Paths For a Customer Support Specialist

Technical Support Specialist

A technical support specialist is responsible for assisting customer's and businesses' concerns and system issues by performing troubleshooting and remote solutions. These specialists must have extensive knowledge of system applications, including software and hardware database to handle complex processes that might affect the end user's experience or the business' daily operations. Technical support specialists should maintain excellent communication skills to guide the client and business on solving network problems. They must also document concerns and progress promptly for reference and quality checks.

Specialist

Specialists are employees who are responsible for specific tasks or activities in the department they are assigned to. The actions or tasks they work on are related to their educational background or work experiences. They are usually highly skilled in specializations related to the work they are assigned to. Specialists are also highly trained on the competencies that are required of their specialty. As such, they are focused on the skills and competencies that are needed to enhance their experience in their specific field further.

Support Specialist

A support specialist is responsible for assisting technical and administrative support, depending on the business need. Support specialists must have extensive knowledge of the services of the organization they work for to assist customers with their inquiries and resolve complaints efficiently. A support specialist maintains documents of issue resolution, providing recommendations to improve business strategies and procedures. Support specialists must be well-versed on technology systems, perform basic troubleshooting, and secure databases. They should also have impeccable customer service and communication skills to attend with customers' needs and requests.

Technical Support Technician

Technical support technicians are skilled professionals who resolve computer or information technology-related concerns. They may do installations, repairs, or maintenance activities of various applications or computer hardware. They are sometimes assigned specific issues or concerns to resolve so that they will not be bombarded with various issues. This means that they can now specialize in a specific family of concerns. Technical support technicians may provide on-site support, going directly to the person who needs help and doing what needs to be done or troubleshoot the problem in person. They may also be offsite and would usually be manning helpdesk hotlines. Offsite technical support technicians walk the caller through the steps they should do to fix the issues. As such, when a technical support technician is offsite, they are expected to be good communicators and will be able to provide clear instructions.

Certified Nursing Assistant

A certified nursing assistant generally assists patients in their healthcare needs and medical procedures. They support patients in their daily activities by monitoring patients' temperature and food intake, ensuring the cleanliness of the patient's room, and keeping documentation of patients' conditions for reference of nurses and doctors. A certified nursing assistant should also communicate with patients' families and provide updates as often as needed. It is also important that a nursing assistant is patient and compassionate enough to attend to direct patient needs, which could get demanding or challenging at times.

Illustrated Career Paths For a Customer Support Specialist