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  • Healthcare Customer Service Representative - Remote in Washington - Part Time and Full Time

    You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. Bringing smiles is what we do at TTEC for you and the customer. This position is also available to work on-site located in 3309 N. Cherry St., Spokane Valley, WA 99216. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. As a Customer Service Representative working remotely in Washington (except in Seattle), you'll be a part of creating and delivering amazing customer experiences while you also #experience TTEC, an award-winning employment experience and company culture.
    $30k-35k yearly est.13d ago

  • Customer Service Representative - Insurance Agent - Hybrid Remote

    All state licensing exam fees covered by company and yearly renewal of license provided by TTEC as your employer In this role, you'll grow your career by connecting your customer service aptitude to become a Licensed Claims Adjuster or Personal Lines Insurance Agent with TTEC. Our TTEC community is here for you as one dynamic, global family. This position requires that you reside within 100 miles of Oklahoma City, OK. TTEC is paying you to train, study, and take your state insurance exam. Customer Service Representative - Insurance Agent - Hybrid RemoteBringing smiles is what we do at TTEC As a Customer Service Representative - Insurance Agent working hybrid in Oklahoma City, OK you'll be a part of creating and delivering amazing customer experiences while you also #experience TTEC, an award-winning employment experience and company culture. It's time to take your career to the next level with TTEC.
    $17-18 hourly19d ago

  • Customer Service Representative

    At Afni, you are not simply an employee, you're part of our family. Did you know that Afni has one of the most lucrative employee referral programs around? *What Will I Do as a Customer Service Representative? BKYHGen *Afni Employee Referral Program:* *As a Customer Service Representative, you get:* You will also receive a $500 bonus when your referral has been in Afni for six months. You will represent one of the nation's largest brands as a Customer Service Representative, interact and build meaningful connections with customers via inbound calls as you assist with their needs. Stop by our location at 2625 Scottsville Rd, Bowling Green, KY 42104 and interview on the spot you could even get a job offer before you leave! *What are the qualifications to be a Customer Service Representative at Afni? As a Customer Service Representative, you have the opportunity to make someone's day and that's what you'll do when you work for us!
    $15.5 hourly8d ago

  • Customer Service Rep Work From Home

    American Income Life (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing clients with the best products and services available. This is an opportunity to get a foot in the door with a company unlike any other, with career mobility to mid and upper level management. A Benefit Representative helps families establish what company programs are the best fit for them. All of this is done while working from home over the phone and using tools like zoom video chats. This is a virtual position, and depending on your location there may be local offices open if you want to go in. Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about. Responsibilities: Develop customer success metrics and execute account strategies _Build trust with customer accounts through open and interactive communication _Schedule and attend virtual meetings using Zoom and other platforms _Monitor, identify and mitigate account-level risks and up-sell opportunities, align product and customer roadmaps, and deliver customer renewals _Present to families different benefits programs, enroll new clients, and open new accounts. _Oversee and prioritize each customer in your portfolio Qualifications: Must have a passion for helping others _** MUST BE A US OR CANADIAN CITIZEN ** Proven ability to work as a productive team member _Excellent communication and interpersonal skills _Self-motivated team player, proficient in multi-tasking Proficient with computers and Zoom preferred but not required _Ability to form and grow solid relationships with your client accounts Managers are actively reviewing all incoming applications. Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers.
    $29k-37k yearly est.3d ago

  • Customer Service Representative - Dulles

    Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. We are now seeking responsible and energetic people, like you, to join our growing Avis Budget Group enterprise. This position may be with any affiliate of Avis Budget Group.
    $16.2 hourly9d ago

  • Bilingual Customer Relations Associate I - Product Support

    Job ID: 2023-2287 # of Openings: 1 Category: Customer Operations and Support About The Role: It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world's largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry. ARC is searching for a Customer Service Representative to join our team. In this position, you will provide high quality, professional customer service in an informative and personable manner to customers seeking assistance with ARC products and services. You will be responsible for effectively deciphering the customer's needs, coming up with the best solution, and clearly communicating that solution to the customer. In this position, you will work a rotating shift schedule between the hours of 8:45am - 9:00pm (Monday - Friday). This position may have the opportunity for telework/remote work. If you thrive in a fast-paced environment and pride yourself on providing exemplary customer service, then join us! What You'll Get to Do: Provide exceptional customer service based on the quality assurance call monitoring standards. Meet, or exceed Key Performance Indicators (KPIs) on a monthly basis. Multitask efficiently, i.e., working on multiple computer applications while responding accurately to customer's telephone inquiries and/or emails. Enter all customer inquiries into the call/problem tracking system (CRM) in a timely, detailed manner, while demonstrating strong business writing skills. Resolve complex and difficult problems and issues with customers. Provide ideas and feedback to management and coworkers about front-line situations during team meetings. You'll Bring These Qualifications: High school diploma or equivalent 1+ years of previous call center experience Fluent in English and Spanish (oral and written) preferred Experience with Microsoft Office Strong typing skills What We Can Offer You: Joining ARC means joining a team that is motivated, diverse, creative, collaborative and solutions-oriented. We think big, embrace challenges, and explore new ideas to lead the way for the travel industry. Our employees value the hands-on learning and professional development opportunities that allow them to expand their skills and grow their career in new, dynamic ways. ARC offers WorkFlex . WorkFlex is ARC's new work model, allowing employees in eligible roles to work virtually without set days in the office. ARC employees can work from the office, at home, or any combination of the two. There will be times when it is important to gather in-person and WorkFlex employees will be expected to come into the office or another location, when needed. We offer a highly competitive, comprehensive benefits package so you can worry less and focus on what truly matters. By joining ARC, you will partner with top minds in the industry as we use data and technology to innovate how the world travels. EOE M/F/D/V Females and Minorities Encouraged to Apply PM21 PI219269438
    $32k-40k yearly est.20h ago

  • Customer Service Representative - Insurance Agent - Hybrid Remote

    About TTEC Our business is about making customers happy. Our TTEC community is here for you as one dynamic, global family. This position requires you to reside within 100 miles of Duluth, GA. Customer Service Representative - Insurance Agent - Hybrid RemoteBringing smiles is what we do at TTEC for you and the customer. In this role, you'll grow your career by connecting your customer service aptitude to become a Personal Lines Insurance Agent with TTEC. As a Customer Service Representative - Insurance Agent working hybrid in Duluth, GA, you'll be a part of creating and delivering amazing customer experiences while you also #experience TTEC, an award-winning employment experience and company culture. TTEC is paying you to train, study, and take your state insurance exam. It's time to take your career to the next level with TTEC.
    $18-19 hourly19d ago

  • Customer Service Associate

    Holiday Barn Pet Resorts is looking for a part-time Customer Service Associate for our Glen Allen and Midlothian locations who is looking for a career with pets.
    $13 hourly51d ago

  • Client Relationship Specialist - Washington DC (K Street)

    While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses To read more about our client offerings visit: Charles Schwab - Investor Services If you want to be a part of a firm that truly values your contributions, consider a career at Charles Schwab. Our Client Relationship Specialists will pursue this mission through:
    $53k-68k yearly est.12h ago

  • Customer Service Advisor

    1 year of customer service, financial services member contact, or military experience required. Works under limited direct supervision to identify and recommend smart trade-offs for the member and USAA. Maintains high levels of member satisfaction consistent with USAA's core values. We are currently seeking dedicated professionals to work in our Phoenix office for future bank sales acquisition opportunities in In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services.
    $43.8k-63.8k yearly8d ago

  • Healthcare Customer Service Representative

    Credit Solutions of Lexington, KY is seeking to hire a full-time Customer Service Representative to assist patients in resolving their medical balances so they can focus on the healing process. Founded in 2003, Credit Solutions provides tailored Extended Business Office (EBO) Solutions as well as a full range of Bad Debt Recovery and Account Resolution service throughout the United States. "What I've enjoyed most in working at Credit Solutions, aside from the wonderful team I work with, is I am learning to help someone else change or reevaluate their mindset to overcome their own personal and financial obstacles that otherwise may have remained in their way." At Credit Solutions, we believe that our employees are our most valuable asset. What employees say about Credit Solutions: As a Healthcare Customer Service Representative, you are the cornerstone of our organization and the first point of contact for our patients.
    $24k-32k yearly est.7d ago

  • Customer Support Specialist

    Financial Customer Associate - Omaha, NE Area only who live within 60 miles of the Greater Omaha metro area. Fidelity Investments is a privately held company with a mission
    $35k-47k yearly est.18h ago

  • Client Service Representative (Leesburg)

    Must have prior experience working in a veterinary practice/ clinic Prior experience with using Avimark or other veterinary practice management software is a plus Assisting veterinary practitioners and assistants as needed Veterinary Surgical Centers Rehabilitation (VSCR)
    $27k-44k yearly est.3d ago

  • Customer Service Representative - $500 Sign-On Bonus!

    Morrie's offers a competitive sign-on bonus of $500 for newly hired customer service representatives!
    $31k-40k yearly est.5d ago

  • Customer Service Representative

    Bobcat of Northern Virginia a division of Winchester Equipment Co., a growing area company selling, renting and servicing top-of-the-line construction equipment has an immediate full-time opening for a
    $26k-34k yearly est.5d ago

  • Remote Bilingual Customer Service Representative

    We are hiring bilingual customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions.
    $17 hourly6d ago

  • SMA Part-Time Customer Service Representative - Las Vegas, NV

    *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
    $16-27.3 hourly1d ago

  • Customer Service Representative- Tethered- Within 100 miles of Richmond, VA

    Our customer service representatives are a very important part of our family. Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction.
    $23k-29k yearly est.5d ago

  • Customer Service Representative

    If you have a Customer Service mindset this may be the role for you! : Sparks Group has partnered with an organization supporting a long term Government contract supporting a call center. Are you a customer service agent looking for a remote opportunity?
    $26k-34k yearly est.17d ago

  • Customer Service Representative

    The Customer Service Representative must have strong PC skills using multiple windows. Our client is seeking a Customer Service Representative who will be responsible for preparing, compiling, and sorting documents for data entry into multiple systems for internal and external order requests and submissions.
    $27k-32k yearly est.12d ago

Learn More About Customer Support Specialist Jobs

Average Salary For a Customer Support Specialist

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Customer Support Specialist is $39,470 per year or $19 per hour. The highest paying Customer Support Specialist jobs have a salary over $55,000 per year while the lowest paying Customer Support Specialist jobs pay $28,000 per year

Updated June 5, 2023
Average Customer Support Specialist Salary
$46,873 yearly
$19 hourly

5 Common Career Paths For a Customer Support Specialist

Technical Support Specialist

A technical support specialist is responsible for assisting customer's and businesses' concerns and system issues by performing troubleshooting and remote solutions. These specialists must have extensive knowledge of system applications, including software and hardware database to handle complex processes that might affect the end user's experience or the business' daily operations. Technical support specialists should maintain excellent communication skills to guide the client and business on solving network problems. They must also document concerns and progress promptly for reference and quality checks.

Specialist

Specialists are employees who are responsible for specific tasks or activities in the department they are assigned to. The actions or tasks they work on are related to their educational background or work experiences. They are usually highly skilled in specializations related to the work they are assigned to. Specialists are also highly trained on the competencies that are required of their specialty. As such, they are focused on the skills and competencies that are needed to enhance their experience in their specific field further.

Support Specialist

A support specialist is responsible for assisting technical and administrative support, depending on the business need. Support specialists must have extensive knowledge of the services of the organization they work for to assist customers with their inquiries and resolve complaints efficiently. A support specialist maintains documents of issue resolution, providing recommendations to improve business strategies and procedures. Support specialists must be well-versed on technology systems, perform basic troubleshooting, and secure databases. They should also have impeccable customer service and communication skills to attend with customers' needs and requests.

Technical Support Technician

Technical support technicians are skilled professionals who resolve computer or information technology-related concerns. They may do installations, repairs, or maintenance activities of various applications or computer hardware. They are sometimes assigned specific issues or concerns to resolve so that they will not be bombarded with various issues. This means that they can now specialize in a specific family of concerns. Technical support technicians may provide on-site support, going directly to the person who needs help and doing what needs to be done or troubleshoot the problem in person. They may also be offsite and would usually be manning helpdesk hotlines. Offsite technical support technicians walk the caller through the steps they should do to fix the issues. As such, when a technical support technician is offsite, they are expected to be good communicators and will be able to provide clear instructions.

Certified Nursing Assistant

A certified nursing assistant generally assists patients in their healthcare needs and medical procedures. They support patients in their daily activities by monitoring patients' temperature and food intake, ensuring the cleanliness of the patient's room, and keeping documentation of patients' conditions for reference of nurses and doctors. A certified nursing assistant should also communicate with patients' families and provide updates as often as needed. It is also important that a nursing assistant is patient and compassionate enough to attend to direct patient needs, which could get demanding or challenging at times.

Illustrated Career Paths For a Customer Support Specialist

Customer Support Specialist

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Updated June 5, 2023