CUSTOMER SUPPORT SPECIALIST SALARY

Average Yearly Salary
$51,000
$29,000
Min 10%
$51,000
Median 50%
$91,000
Max 90%
Highest Paying City
Charlotte, NC
Highest Paying State
North Carolina
Average Experience Level
2.4 years
How much does a customer support specialist make?
Customer Support Specialists in the US make on average $51,614 annually or $24.81 hourly. The top 10 percent of earners make over $91,000 annually, whereas the bottom 10 percent of earners make under $29,000 per year. Real Estate companies and Internet companies are the best when it comes to the number of employment opportunities. North Carolina, Virginia, District of Columbia, New Jersey, and Rhode Island have the highest paying Customer Support Specialist jobs. The typical tenure for a Customer Support Specialist is 2.4 years.

Average Customer Support Specialist Salary By Company

If you are a Customer Support Specialist, you can expect good job security. However, keep in mind that some industries pay better than others. Real Estate companies and Internet companies tend to have the highest concentration of employment in this field. Companies like Graphic Packaging International or Tyler Technologies will get you the highest pay packages. Companies like Central Bank and Atlassian, Inc. also pay high salaries to their Customer Support Specialists.

Average Customer Support Specialist Salary By Location

The national average salary for a Customer Support Specialist in the USA is $51,614 annually or $24.81 hourly. Customer Support Specialists make the most in Charlotte, NC at about $63,365 per year. The Charlotte, NC average entry-level salary for Customer Support Specialists is $27,000. North Carolina, Virginia, District of Columbia, New Jersey, and Rhode Island are the top 5 highest earning states for Customer Support Specialists. The lowest earning states are Montana, South Dakota, Wyoming, Colorado, and Minnesota.
RankCityAverage Salary
1
Charlotte, NC
$63,365
2
Lynchburg, VA
$63,098
3
New York, NY
$61,384
4
Washington, DC
$61,290
5
Philadelphia, PA
$60,958

Average Customer Support Specialist Salary By Industry

Wages for Customer Support Specialists can differ based on the industry they work in. By looking at our data, we can see that Insurance companies, Finance companies, and Retail companies pay their Customer Support Specialists well. Insurance companies pay their Customer Support Specialists the highest wages, averaging $58,582 per year. Finance companies and Retail companies pay well too, at $54,976 and $54,488, respectively. The average salary for Customer Support Specialists in the Telecommunication industry is lower than the rest, coming in at $43,323.
RankIndustryAverage Salary
1
Insurance
$58,582
2
Finance
$54,976
3
Retail
$54,488
4
Manufacturing
$54,205
5
Health Care
$52,837

RECENTLY ADDED Customer Support Specialist SALARIES

Company
Job
Location
Date Added
Salary
Stevens County Minnesota
Customer Support Specialist
10/31/2019
$35,000
Terrafirma
Customer Support Specialist
10/31/2019
$50,000
Spherion
Customer Support Specialist
10/30/2019
$27,131
Volusion
Customer Support Specialist
10/30/2019
$31,305
Terrafirma
Customer Support Specialist
10/29/2019
$50,000
Alorica Inc.
Customer Support Specialist
10/29/2019
$26,088
Manpower Group
Customer Support Specialist
10/28/2019
$27,131
Robert Half
Customer Support Specialist
10/28/2019
$33,392
CE Broker
Customer Support Specialist
10/28/2019
$29,218
Vivid Seats
Customer Support Specialist
10/26/2019
$29,218
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