Customer support specialist jobs in Johnson City, TN

Job Details Job Location Johnson City Toyota - Johnson City, TN Salary Range $80000.00 - $100000.00 Commission/month Job Shift Open to Closing Description $80k-$100k Yearly Earning Potential for Top Performers Yearly Accrued PTO Flexible Schedule Internal Advancement Opportunities  Johnson City Toyota , a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.  Hudson Automotive Group , founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.  Why choose Johnson City Toyota  and Hudson Automotive Group?  Competitive Compensation ($80k-$100k Yearly Potential for Top Performers) Additional Manufacture Incentives/Bonuses Company Provided Training and Career Development Internal Advancement Opportunities  Flexible Work Schedule (5-day Work Week, Alternating Saturdays)  Previous Customer Service Experience Required Previous Service/Sales Experience Preferred  Other Benefits we offer: Medical, Dental, Vision Insurance Life Insurance 401k with match Paid Vacation/Holidays Accrued PTO Employee development through training and advancement opportunities Employee discounts on products & services Balanced work schedule Qualifications: Proven experience delivering a strong customer experience. Ability to successfully guide customers throughout the service process. Customer Relationship Management (CRM) Software Experience. Excellent communication skills. Strong amount of emotional intelligence.  Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. T1 d24ad0b8-823f-4e68-a892-2986ccdf7392

Job Description Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities A&B Distributors is a local wholesale food distributor. We are seeking a highly motivated and energetic Outside Sales Representative to join our team. In this role, you will generate leads, attract new clients, and close deals. Your responsibilities will include creating and submitting customer bids, building rapport with new and existing customers within your territory, evaluating their needs, and negotiating successful deals for continuous business. The ideal candidate has an outgoing personality, exceptional customer service and negotiation skills, and a strong desire to close deals. Responsibilities Develop rapport and build relationships with existing and potential customers Travel to appointments and meetings with potential and existing customers within your territory Meet or exceed designated sales targets Create and implement an effective sales strategy Document all leads, sales, and customer interactions in customer relationship management (CRM) program Use best practices in negotiation and sales techniques to close sales Qualifications High school diploma/GED required, Bachelors degree preferred Previous experience in outside sales to restaurants Excellent negotiation and customer service skills Strong written and verbal communication skills A positive attitude and ability to be persistent

Summary/Objectives Be the Hands-On Expert Keeping Office Technology Running Are you mechanically inclined and enjoy working with your hands? Do you like solving real-world problems and being out in the field? We're looking for a Technical Service Representative (TSR) who thrives on hardware repair and customer support-not behind a desk, but in the real world, making things work. This is not an IT or help desk role. This is a field-based, hands-on hardware technician position focused on the physical repair and maintenance of multifunctional office equipment like copiers, printers, scanners, and fax machines. You'll also handle some basic network connectivity setup (print/scan), but your main job is keeping the machines running-and customers happy. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Role Is All About Hardware-You'll: Diagnose and repair mechanical and electrical issues on copiers, printers, scanners, and fax machines Perform preventative maintenance and part replacements Set up devices to print and scan on basic networks (connectivity knowledge helpful, but this is not an IT role) Provide basic training to end users on hardware functions Work independently in the field, while staying connected with your service team Keep detailed service records and submit mileage, payroll, and call reports Maintain a clean and professional appearance (yourself and your company vehicle) Why You'll Love It: You're not stuck at a desk-you're out solving real problems hands-on Every day is different, with new challenges and new customers You'll get training and support to keep learning and advancing You're part of a team that values craftsmanship, service, and reliability Work Environment This role primarily operates in a professional office setting, where you'll regularly use standard office equipment such as computers, phones, printers, copiers, and fax machines. However, as a field-based technician, you'll also spend time at customer locations, which may include distribution centers, manufacturing floors, or warehouse environments. These settings can vary in noise level, temperature, and layout, so flexibility and adaptability are key. Physical Demands Must be able to drive long distances to service a device. Must be able to carry a tool bag weighing up to 30lbs. Must be able to lift to 100lbs to assemble some device components. Must be able to move equipment (machines typically have casters) to access components. Position Type/Expected Hours of Work Full Time, Monday thru Friday 8am to 5pm, or 7am to 4pm. Special circumstances may require the need to work late or on a weekend. Occasional travel on weekends for manufacturer training. Travel Daily travel between customer locations. Occasional travel to attend training or team meetings. Required Education and Experience High school diploma or equivalent. Preferred Education and Experience Two-year technical degree. Prior electrical/mechanical/computer experience. AAP/EEO Statement RJ Young provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Other Duties Please note that the job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description Motorcycle Customization Sales Specialist Well established local dealership is currently looking for a full-time Motorcycle Customization Sales Specialist to join our team. We are seeking motorcycle enthusiasts who are: Honest Motivated Outgoing High-energy self-starters Candidates must be willing to provide the highest level of customer service in helping others become a part of the dealership team. Sales experience is preferred, but not required. We will train the right people and provide all the tools to be successful. This position involves working with riders every day to build and customize their Harley-Davidson Dream bike. Building relationships with riders is the key to success in this role. Being a part of our exciting, fun and dynamic culture is not just about working for a dealership, it's about embracing a lifestyle of freedom, passion, team members you can call friends, good times and great rides! An Equal Opportunity Employer Benefits: 401K Paid Vacation & Holidays Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance Health Flexible Spending Account ZayZoon Instant Earned Wages Access Company Discounts Opportunities for growth and professional development ESSENTIAL DUTIES: Provide “Raving Fan” service to all of the dealership's customers. Greet customers immediately, in a courteous and friendly manner. Make all customers feel welcome regardless of race, sex, or creed. Possess the ability to work with several customers at one time while maintaining individual customer satisfaction. Handle telephone transactions quickly, and courteously. Point out any sales, specials, or new merchandise to customers. Assist customers with their selection of merchandise and offer additional product that compliments the purchase. When accepting check & credit card payments for merchandise purchases, confirm customers' identification, obtain proper approvals and record them as required. Keep cash register accurate. Notify customers immediately when special orders or back-ordered items are received Handle customer concerns reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service. Are you ready to take your career to the next level? Do you want to be a part of the winning team? Looking for a change of scenery? Whether it's a majestic view from a mountain oasis or the fresh breeze of ocean waters, our dealership locations offer the ideal place for you.

Compensation: $700-$950/week + Weekly Bonus Opportunities Schedule: Monday-Friday, Full-Time Travel: Optional (Up to 50% for events & training) ???? Are you hungry to win and ready to grow? Innovation Technologies is looking for sharp communicators who want to turn people skills into a profitable, future-focused career. No prior experience? No problem. We provide training, mentorship, and a roadmap to success. This is more than a job-it's your next step forward. What You'll Do: Greet and connect with customers in a friendly, helpful way Recommend tech-forward products based on customer needs Learn to break down and communicate solutions clearly Stay curious and become an expert on our products and processes Join team-based projects and contribute to group wins What's In It for You: Weekly bonuses + performance incentives Career development path with internal promotions Access to skill-building tools in sales, marketing, and leadership High-energy, team-first culture that rewards hustle Work that makes a difference in your community What You Bring: Strong communication + positive attitude Desire to win, learn, and grow Comfortable standing/moving during the workday Retail or customer service experience is a bonus (but not required)

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contribution and ideas are encouraged and welcomed. We are hiring a full-time creative, resourceful customer service representative (CSR) in Kingsport, TN. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. Why join us? Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service! In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country Professional development and training Great work / life balance Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice Join a local team with company backing What you'll do: In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships. Process customer inquiries, quotes, order processing, expediting / returns Sourcing parts Assist in generating sales Help in the stockroom as needed Driving and Delivering Material to Customers Requirements: 1+ year customer service or inside sales experience Strong attention to detail High school diploma or equivalent Must be able to lift up to 50 lbs. Valid driver's license & clean driving record (MVR) This position is not eligible for relocation benefits and is expected to be performed on site. Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position. Come for the job. Stay for the career. Apply for immediate consideration! #LI-RB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

The Call Center Triage Specialist provides coordination and linkages between callers and various community stakeholders in Virginia and Tennessee. As a 988 Call Center, staff are responsible to promote the health, safety and wellbeing of callers and community members. The goal of the call center is to prevent suicide of callers to its service, by taking necessary actions intended to secure the safety of callers determined to be attempting suicide or at risk of suicide. EDUCATION AND EXPERIENCE: Education: Bachelor's degree in mental health related field or applicants identifying as a peer are preferred. Certification: Must possess or obtain highest level of certification appropriate to degree. Experience: Experience in emergency psychiatric and crisis intervention services preferred. Knowledge/Skills: Verbal/written communication skills. Ability to maintain composure in difficult situations. Excellent computer and Organizational skills. EQUIPMENT: Computer, fax, copier and any other equipment required to perform the functions of the position. MAJOR DUTIES AND RESPONSIBILITIES: Active engagement with NSPL/ 988 callers, establishing sufficient rapport so as to promote the caller's cooperation in securing his/her own safety. Using the least invasive intervention with all callers to resolve over the phone if possible. Dispatch mobile crisis services as appropriate. Secure involuntary emergency interventions as a last resort, except for in circumstances as described below; Initiate life-saving services for attempts in progress - in accordance with guidelines that do not require the individual's consent to initiate medically necessary rescue services; Initiate active rescue to secure the immediate safety of the individual at risk if the caller remains unwilling and/or unable to take action to prevent his/her suicide and remains at imminent risk. Provide active engagement with persons calling on behalf of someone else ("third-party callers") towards determining the least invasive, most collaborative actions to best ensure the safety of the person at risk. Secure regular consultation with supervisory staff, available during all hours of operations for timely consultation in determining the most appropriate intervention for any individual who may be at imminent risk of suicide. Facilitate warm transfers to local CSB's to initiate services as needed or requested. Enter demographic/clinical data into appropriate data base and provide needed data to appropriate mobile crisis team as needed. Conduct follow-ups as assigned. Responsible for coordination of requests and keeping coworkers informed of crisis situations per shift transfer. Coordinate calls for transportation needed as requested. Conduct pre-certs and reviews with managed care organization to secure authorization for services. Attend and participate in regularly scheduled staff meetings and in-services and individual program planning staffing as needed. All other duties as assigned. Comply with all TDMHSAS and DBHDS trainings, requirements, procedures, and regulations. PERFORMANCE RESPONSIBILITIES: Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to: Support the organization's mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership. Exercise necessary cost control measures. Maintain positive internal and external customer service relationships. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed. Plan and organize work effectively and ensure its completion. Demonstrate reliability by arriving to work on time and utilizing effective time management. Meet all productivity requirements. Demonstrate team behavior and must be willing to promote a team-oriented environment. Represent the organization professionally at all times. Demonstrate initiative and strive to continually improve processes and relationships. Follow all Frontier Health rules, policies and procedures as well as applicable laws and standards. This is to acknowledge receipt of my job description as referenced above. I understand that this description does not constitute an employment contract and is subject to change at any time at the sole and absolute discretion of Frontier Health.

Who is VetEvolve? VetEvolve is a people-first organization that provides industry know-how and reliable support to veterinary teams, enabling them to deliver exceptional patient care. We focus on creating a genuine, supportive, people-focused environment that prioritizes each individual to ensure they are achieving their career goals and are fulfilled personally, professionally, and financially. Our culture is driven by the core values Serve, Evolve, and Trust, and every day our mission is to make things better for veterinary professionals. Hear why our veterinarians are "Happy Here" on our videos page! 🐶 About Us: At Ferguson Animal Hospital, we provide compassionate, high-quality veterinary care for pets and peace of mind for their owners. Our team is dedicated, friendly, and passionate about what we do. If you thrive in a fast-paced environment and enjoy working with both animals and people, we'd love to meet you! ✨ Responsibilities: Greet clients and patients with a smile and positive attitude Answer phone calls, schedule appointments, and manage calendars Check in/out clients, process payments, and handle paperwork Maintain a clean and welcoming front lobby Assist with client communications and follow-ups Coordinate with veterinary staff to ensure smooth patient flow ✅ Requirements: Prior experience in a receptionist or customer service role (veterinary or medical experience a plus) Excellent communication and interpersonal skills Strong organizational and multitasking abilities Comfort with computers and scheduling software A love for animals and a calm, compassionate demeanor 💚 What We Offer: Competitive pay based on experience Paid time off and holidays Veterinary service discounts Opportunities for growth and training A supportive, team-oriented environment Ready to Learn More? We look forward to learning about your unique priorities and goals and working together with our local hospital teams to support you.

Ferguson Animal Hospital is a well-respected small animal general practice located in Bristol, Tennessee. Our experienced and highly collaborative doctor team is passionate about providing excellent mentorship, maintaining high standards of care, and showing how deeply we value nurturing the human animal bond. Our technician and client services teams are highly skilled and compassionate, with tenure ranges from 3 years to over 15 years. We incorporate low-stress handling techniques to create a calmer, safer environment and improve patient outcomes, and our average doctor to technician ratio is 1:3. At FAH we welcome both experienced and new veterinary professionals alike! 🐶 About Us: At Ferguson Animal Hospital, we provide compassionate, high-quality veterinary care for pets and peace of mind for their owners. Our team is dedicated, friendly, and passionate about what we do. If you thrive in a fast-paced environment and enjoy working with both animals and people, we'd love to meet you! ✨ Responsibilities: Greet clients and patients with a smile and positive attitude Answer phone calls, schedule appointments, and manage calendars Check in/out clients, process payments, and handle paperwork Maintain a clean and welcoming front lobby Assist with client communications and follow-ups Coordinate with veterinary staff to ensure smooth patient flow ✅ Requirements: Prior experience in a receptionist or customer service role (veterinary or medical experience a plus) Excellent communication and interpersonal skills Strong organizational and multitasking abilities Comfort with computers and scheduling software A love for animals and a calm, compassionate demeanor 💚 What We Offer: Competitive pay based on experience Paid time off and holidays Veterinary service discounts Opportunities for growth and training A supportive, team-oriented environment

Job Details Entry Hancock County Operations Center - Sneedville, TN Full-Time/Part-Time High School $11.00 - $15.00 Hourly Any Customer ServiceDescription TrxNow (Allied Dispatch Solutions, LLC) is North America's fastest growing roadside assistance company and dispatch technology platform! We operate multiple 24x7x365 call centers, including Canada, with headquarters located in downtown Johnson City, TN. TrxNow's business objective is to provide best-in-class roadside assistance to all our members. Check us out at **************** We're seeking dedicated customer-oriented candidates to join our team of Customer Solutions Specialists (CSSs). This team takes in-bound calls from members in need of roadside assistance (tire change, jump start, tow) via phone, arranges the needed service by selecting and dispatching a service provider, and provides customer care and follow up. Our revolutionary technology takes the guesswork out of the job and provides you with all the tools you need to be successful. If you're looking for a career where you can utilize modern technology to perform basic tasks such as address location, research, and basic typing, we could be a great fit for you! We also provide opportunities for career advancement with proven skills. A great candidate for this position: Maintains a positive attitude and ability to work well with others. Exhibits excellent communication skills professional, articulate voice; ability to listen and communicate effectively. Demonstrates the ability to multi-task in several computer applications while typing quickly and accurately and holding a conversation with a member. Enjoys working in a fast-paced environment while maintaining a professional attitude. Holds a minimum of 1 year of call center or customer service experience, resulting in enhanced empathy skills and ability to assist members with grace. Takes pleasure in helping people when their day is unexpectedly disrupted. Possesses emotional resilience and the ability to handle upset members in a calm, professional manner. Essential Functions Answer inbound member calls. Ask essential questions to understand each member's unique situation. Navigate computer program, input information to locate each member, and identify nearby service providers. Accurately collect and perform data entry of all required member/provider information. Use professional communication etiquette and active listening skills to assist members/providers with their needs dispatching the correct service. Demonstrate efficient call control with ability to follow a script for various partners/scenarios and deescalate situations when necessary to achieve member assistance and support. Consistently meet company standards and specified goals as assigned by management on a regular basis. Maintain confidentiality of account information. Escalate any issues that may arise to management. Adhere to the prescribed policies and procedures as outlined in the Employee Handbook. Benefits You can wear a hat, T-shirt, jeans, etc. Dress casually every day! Inbound Calls Only - No Cold Calls, No Sales, No Collections! Paid training no experience required! Performance-based incentives Flexible work environment with work from home opportunities available Paid Holidays & Paid Time Off Benefits including Health, Dental, and Vision plans We are a great place to work and have a fun and friendly work environment!

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment Performing maintenance and repair on outside plant facilities Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables Observing all safety rules and regulations Assisting other technical personnel in the performance of their duties when requested Actively supporting sales and marketing related activities Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE: High School diploma or equivalent experience Ability to distinguish colors on facilities Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) Basic computer skills including MS Office applications Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) Ability to work aloft (e.g. ladder) Ability to work outside in all weather conditions and at various hours of the day/night A valid driver's license and satisfactory driving record Positive and professional appearance and demeanor when communicating the company's products and services to our customers Accountability/dependability (on time and on load when scheduled and serve on call as needed) Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions Active Learning (curious seeker of added information and actively works to improve skills and knowledge) BONUS POINTS FOR: Prior experience as a customer facing telecom operations technician Basic electricity training/certification or documented equivalent work experience ADSL installation/repair experience (self/full installs) A+/Net + Certified Required Soft Skills This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues #LI-GF1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice

Do you enjoy assisting others and are able to multitask? Luttrell Staffing Group is currently hiring Customer Service Representative positions in Bristol, TN. $16.50 / Hour Monday-Friday | 8:30am-5:30pm Full-Time | Temp-to-Hire Zero Fees - you'll never be charged for any screening service Weekly Pay Insurance Options Job Duties for Customer Service Representative: Provide outstanding customer service and manage phone inquiries Process payments and credit applications for approval Close loans and handle loan documentation Open and close the office as required Collect overdue accounts and conduct customer outreach and referral calls Follow all policies and procedures in place Completes any other related tasks as needed Qualifications and Desired Skills for Customer Service Representative: High school diploma or equivalent Minimum 1 year of experience in loans and customer service Experience with loan operating systems such as GoldPoint is a plus Ability to work independently with strong problem-solving skills and attention to detail Ability to sit for duration of shift If you have the experience and skills we're looking for, apply to Luttrell Staffing today! Call or text (423) 283-0360. We are an equal-opportunity employer. #HMGDNS

The goal of the Customer Service Representative (CSR) is to enhance the ECRS Customer experience by reducing the amount of time and effort it takes the customer to reach a resolution. To do so in an effective manner, the CSR must be able to navigate across various departments and ensure that they have collected all necessary details so that a resolution can be expedited. RESPONSIBILITIES * Assist Lead CSR to manage all incoming calls and email inquiries (Solutions, Customer Care and Support email) for ECRS. * Review and update new incoming support tickets with the appropriate labels and components, collect any details that were unintentionally left out by the customer, adjust ticket summaries to reflect the root issue, adjust priorities to reflect the Service Level Agreement (SLA) when necessary, and announce showstoppers. * Assist support technicians with getting remote sessions to customer sites in a timely manner. * Address tickets that are not tech focused, such as tickets where a customer is looking for information and/or needs changes made to their account. * Report on ticket trends so the ECRS Core Support team can stay on top of emerging issues that are affecting large groups of customers. * Build relationships and trust with customers through open and active communication and exceptional customer service. * Keep record of customer interactions and escalate customer complaints/needs via ticket updates in the ECRS ticketing system and Customer Relationship Management (CRM) system. * Accurately process orders (webstore orders and other order requests assigned) * Assist Customer Care Administrator and Lead CSR to complete outreach campaigns * Performs other related duties as assigned by the Director of Customer Care. QUALIFICATIONS * Associate's Degree in Business Administration or related field. * At least 1 year of customer service or sales experience (for example: call center, retail, insurance, upselling, etc.) using multiple sales techniques. * Solid understanding of computer basics (Microsoft Office Suite, Operating Systems, CRMs, and the Internet). Experience using an Enterprise Resource Planning (ERP) system is a plus. * Ability to quickly gather and retain knowledge of the ECRS Product offerings. * Ability to prioritize and multitask in a fast-paced and high-pressure environment. * Possess a high level of business professionalism with exceptional attention to detail. * Friendly demeanor with ability to understand and empathize with customers' business needs. * Act as a team player and foster collaboration. * Proven oral and written communication skills. * Logical problem-solving skills. ALL APPLICANTS MUST BE AUTHORIZED TO WORK IN THE UNITED STATES. ABOUT ECRS: ECRS is a fast-paced, progressive technology company with a wide range of opportunities for quality-oriented, career-minded individuals. Geographically situated in the heart of the Blue Ridge Mountains, ECRS offers the unique opportunity high-tech career in a resort college town setting. The ECRS family is made up of energetic, outgoing professionals who love what they do for a living. They are courteous, knowledgeable people who strive for excellence in everything they do. ECRS employees work together in dynamic teams to create, sell, install, and support our best-in-class retail automation solutions. We believe that acceptance of diversity is a key reason as to why we're successful. All qualified applicants who can demonstrate integrity and competence will receive consideration for employment and advancement without regard to race, color, religion, gender, sexual orientation, disability, age, political affiliation, or national origin.

Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10

Benefits: On-the-job training Life insurance Short and long-term disability insurance AD&D insurance 401(k) matching Dental insurance Health insurance Paid time off Vision insurance General Statement of Duties: Responsible for front desk operations in a busy medical office, including patient check-in and check-out, answering phones, scheduling appointments, and supporting administrative needs to ensure an efficient and professional patient experience. Education: High school diploma or equivalent required. Completion of a medical office assistant or administrative program preferred. Experience: At least one year of experience in a medical office setting preferred. Experience with electronic medical records (EMR), scheduling systems, and multi-line phone systems is a plus. Job Relations Works in a supportive manner with clinical staff, providers, and office leadership. Reports directly to Support Services Supervisor. Working Conditions: Works in a fast-paced, well-lit, climate-controlled medical office. Work can be repetitive and may be subject to frequent interruptions. Physical Demands: Frequent sitting, computer use, and telephone interaction. Some walking and standing required. Must be able to lift up to 20 pounds occasionally (e.g., office supplies or patient files). Performance Requirements: Excellent interpersonal and customer service skills. Ability to communicate clearly and professionally in person and over the phone. Proficient with EMR systems, scheduling software, and general computer use. Ability to multitask and remain calm under pressure. Strong attention to detail and time management skills. Professional appearance and demeanor. Ability to maintain confidentiality and comply with HIPAA regulations. Knowledge of insurance basics, co-pays, and billing procedures is helpful. Ability to work both independently and collaboratively. Essential Functions: 1. Greet patients warmly and professionally at check-in. 2. Verify and update patient demographics and insurance information. 3. Collect co-pays and outstanding balances. 4. Provide necessary intake forms and ensure completion. 5. Notify clinical staff of patient arrival and status. 6. Schedule follow-up appointments and provide visit summaries at check-out. 7. Handle appointment scheduling, rescheduling, and cancellations by phone. 8. Answer and direct phone calls appropriately; take and relay messages. 9. Monitor and respond to voicemails and inbox messages promptly. 10. Maintain a clean and organized reception and waiting area. 11. Scan and upload patient documents into EMR. 12. Process incoming and outgoing faxes and mail. 13. Support administrative tasks and collaborate with staff as needed. 14. Uphold patient confidentiality and privacy at all times. Marginal Functions: 1. Attend staff meetings and participate in training sessions. 2. Assist with insurance verification or prior authorizations if trained. 3. Maintain stock of front desk supplies and forms. 4. Support front desk coverage at other locations as needed. 5. Monitor waiting room activity and alert staff to patient needs. 6. Provide support to new or temporary front desk staff. 7. Stay updated on office policies and procedural changes. 8. Ensure compliance with HIPAA, OSHA, and internal protocols. 9. Perform other duties as assigned by management. The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Tusculum University invites applications for the position of Enrollment Representative (Traditional). Tusculum is seeking a dynamic professional to support recruitment and enrollment efforts for traditional undergraduate students, including both athletes and non-athletes. The Enrollment Representative is responsible for organizing and implementing recruitment strategies that generate prospective student interest and lead to enrollment. This includes working with high school students, dual enrollment students, and transfer populations. Recruitment activities will occur through a variety of outreach efforts such as high school visits, community college visits, college fairs, corporate and community partnerships, and other events designed to promote Tusculum University. The position requires the ability to represent the institution professionally, develop positive relationships, and effectively communicate admission processes, procedures, and requirements. Extensive local and regional travel is required, including overnight stays, particularly during peak recruitment periods in the fall and spring. The Enrollment Representative will also participate in orientations and recruitment events, perform unofficial transcript evaluations, and maintain accurate travel logs, expense reports, and contact history in the university's customer relationship management (CRM) system. Evening and weekend hours are required to support recruitment activities and events. Mission Statement Building on a rich Presbyterian heritage and a pioneering spirit, Tusculum University provides an active and experiential education within a caring Christian environment to inspire civic engagement, to enrich personal lives, and to prepare career ready professionals. Education/Experience * Bachelor's degree required. * Prior recruitment and/or marketing experience preferred QUALIFICATIONS & REQUIREMENTS: Tusculum participates in E-Verify and observes the guidelines as a Tennessee Drug Free Workplace. Applicants will be required to submit to and complete (1) substance abuse testing at a laboratory chosen by Tusculum University and (2) an employment background check, which includes a criminal background check, employment verification, license verification (if applicable), and credit history (if applicable). If hired, the candidate will be required to submit proof of eligibility to work in the United States. How to Apply: Only online applications will be accepted. Send cover letter, current resume, copies of transcripts, three letters of professional references, and Tusculum University Application (found here: ******************************************************************************************* by email to ********************* ATTN: Enrollment Representative

Technical Customer Support Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within the commuting range and be able to work 50 MILES OF 10431 PINNACLE DR, WISE, VA 24293 Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications. What We're Looking For: Ability to multitask in and navigate between screens efficiently while assisting customers Comfortable in a fast-paced environment Must be 18+ years of age High school diploma (or GED equivalent) Must pass a criminal background Key Skills & Responsibilities: Handle inbound customer service calls Drive customer satisfaction through voice, chat and email communication Navigate multiple systems and tools Recommend product solutions for unique customer needs Why You Should Join Us: Pay: $17/hour base rate + growth opportunities up to $19/hour 100% paid training Dedicated time for skill development Benefits including medical, dental, life, and vision insurance Employee Assistance Program (EAP) 401k retirement plan with company match Employee discounts Referral bonuses Internal Mobility (84% of our managers are promoted within) About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

Motorcycle Customization Sales Specialist Well established local dealership is currently looking for a full-time Motorcycle Customization Sales Specialist to join our team. We are seeking motorcycle enthusiasts who are: Honest Motivated Outgoing High-energy self-starters Candidates must be willing to provide the highest level of customer service in helping others become a part of the dealership team. Sales experience is preferred, but not required. We will train the right people and provide all the tools to be successful. This position involves working with riders every day to build and customize their Harley-Davidson Dream bike. Building relationships with riders is the key to success in this role. Being a part of our exciting, fun and dynamic culture is not just about working for a dealership, it's about embracing a lifestyle of freedom, passion, team members you can call friends, good times and great rides! An Equal Opportunity Employer Benefits: 401K Paid Vacation & Holidays Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance Health Flexible Spending Account ZayZoon Instant Earned Wages Access Company Discounts Opportunities for growth and professional development ESSENTIAL DUTIES: Provide “Raving Fan” service to all of the dealership's customers. Greet customers immediately, in a courteous and friendly manner. Make all customers feel welcome regardless of race, sex, or creed. Possess the ability to work with several customers at one time while maintaining individual customer satisfaction. Handle telephone transactions quickly, and courteously. Point out any sales, specials, or new merchandise to customers. Assist customers with their selection of merchandise and offer additional product that compliments the purchase. When accepting check & credit card payments for merchandise purchases, confirm customers' identification, obtain proper approvals and record them as required. Keep cash register accurate. Notify customers immediately when special orders or back-ordered items are received Handle customer concerns reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service. Are you ready to take your career to the next level? Do you want to be a part of the winning team? Looking for a change of scenery? Whether it's a majestic view from a mountain oasis or the fresh breeze of ocean waters, our dealership locations offer the ideal place for you.

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: * Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment * Performing maintenance and repair on outside plant facilities * Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables * Observing all safety rules and regulations * Assisting other technical personnel in the performance of their duties when requested * Actively supporting sales and marketing related activities * Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE: * High School diploma or equivalent experience * Ability to distinguish colors on facilities * Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) * Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) * Basic computer skills including MS Office applications * Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) * Ability to work aloft (e.g. ladder) * Ability to work outside in all weather conditions and at various hours of the day/night * A valid driver's license and satisfactory driving record * Positive and professional appearance and demeanor when communicating the company's products and services to our customers * Accountability/dependability (on time and on load when scheduled and serve on call as needed) * Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) * Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) * Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions * Active Learning (curious seeker of added information and actively works to improve skills and knowledge) BONUS POINTS FOR: * Prior experience as a customer facing telecom operations technician * Basic electricity training/certification or documented equivalent work experience * ADSL installation/repair experience (self/full installs) * A+/Net + Certified Required Soft Skills This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues #LI-GF1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: * Brightspeed's Privacy Notice for California Residents * Brightspeed's Privacy Notice