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Customer support specialist jobs in Kennewick, WA - 164 jobs

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  • Customer Services Specialist

    Cottonwood Springs

    Customer support specialist job in Pasco, WA

    Occupational Health Job Type: Full-Time ! Wage scale: $17.34 - $24.06/per hour Your experience matters at Lourdes Health At Lourdes Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. Job Summary This position is responsible for a multitude of activities in a busy clinic office setting including, but not limited to, reception, scheduling, phone calls, referrals, and registration. The critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and reverence for our guests; patients, families, customers, and colleagues. A critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and respect for our guests, patients, families, customers and colleagues Essential Functions Register daily patients/clients. Schedule patient appointments. Perform medical records functions. Process daily referrals. Provide exceptional customer service for guests; patients, families, customers, and colleagues. Exhibit organizational and time management skills. Maintain current knowledge of the needs, functions and operations of office equipment and other systems. Demonstrate willingness to cover for other staff when necessary. Willingly perform other related duties as assigned or requested Minimum Qualifications: Post High School education and/or training preferred Two (2) years Hospital or Clinic experience preferred.
    $17.3-24.1 hourly Auto-Apply 2d ago
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  • Customer Service Representative

    Alleima

    Customer support specialist job in Kennewick, WA

    Customer Service Representative 🚀 Are you ready to take your career to new heights with Alleima - Business Unit Specialized? We are proud to be a global actor in producing and supplying high-quality tubular products for cutting-edge industries like High Pressure, Aerospace, Medical, and Hydrogen. Our innovative solutions, crafted from corrosion-resistant alloys such as stainless steel, nickel, and titanium, are setting new standards in these exciting markets and are trusted by the aerospace and space industries for excellent, precision and reliability! We are seeking a dedicated and detail-oriented Customer Service Representative to join our team in Kennewick (WA), supporting our growing Americas market. This role is uniquely positioned - directly reporting to the Regional Sales Organization of our Business Unit Specialized while being closely integrated into our on-site production unit of Kennewick - Alleima Special Metall LLC. You'll play a key role in bridging customers, operations, and sales to ensure outstanding service and smooth order execution Your Role Safety Culture: Promote a safe work environment and foster open, respectful communication and teamwork. Customer Focus & Communication: Act as the main contact for assigned customers, addressing order status, delivery timelines, and product availability. Order Management: Handle order entry, confirmations, documentation, and coordination to ensure timely and accurate delivery. Sales Support: Assist Sales Representatives and Key Account Managers with administrative tasks to support account execution. Problem Solving: Resolve customer complaints, claims, and return issues effectively, escalating where needed. Logistics Coordination: Liaise with production, logistics, and sales to align customer needs with operational capabilities. Documentation Handling: Manage export documents, invoices, shipping confirmations, and certificates. Contract Compliance: Ensure pricing and terms align with contractual agreements. Data Accuracy: Maintain and update customer records, contracts, and account information in ERP/CRM systems. About you The ideal candidate brings at least two years of experience in customer service or order management, preferably within a manufacturing or industrial sales environment. A high school diploma or equivalent vocational education is required. You should be comfortable working in a fast-paced setting and demonstrate strong problem-solving and multitasking abilities. To succeed in this role, you must have excellent communication skills, both written and spoken, with a good command of the English language to effectively interact with global customers and internal teams. Strong proficiency in IT systems, particularly Office 365 and experience working with CRM and ERP systems, is essential. What You Can Expect From Us The anticipated Hourly rate for this position is $22.88 to $28.60. (Weekly Working hours is 40) with a 5-10% annual bonus opportunity and annual merit eligibility. This position will be non-exempt and will be eligible for overtime. Additional elements of the compensation package include medical, dental, vision insurance as well as company paid disability and life insurance. We offer paid time off, 11 paid holidays a year and a 401(K)-retirement savings plan that has a 5% company contribution with company match of 50% for the first 6% you invest. We offer a generous Tuition Reimbursement Program, and provide opportunities for professional competence development and training, as well as opportunities for career advancement within the company. Additional Information At Alleima, our mission is much more than delivering high-quality products, technology, and processes - working together to develop solutions based on our customers' needs and thus achieving our business goals is a better way to describe our daily work. With curious employees and safety as our priority, we create a work environment where you can develop both personally and professionally. With a clear direction for our journey ahead, utilizing our position as a technology leader, progressive customer partner, and sustainability driver, we aim to become an even stronger company in our industry. Are you ready to take on this challenge together with us? Join us on our journey! ***************
    $22.9-28.6 hourly Auto-Apply 1d ago
  • Customer Service Representative

    The Overhead Door 3.8company rating

    Customer support specialist job in Kennewick, WA

    Skills/Education Qualifications High School Diploma or GED. One to three years related experience or training; or equivalent combination of education and experience. Mathematical, Reasoning, and Language skills are required. Proficiency in Microsoft Office including Word and Excel. The Office Clerk supports the service and installation departments in the Texas Access Controls Houston, TX location. Answers telephone and directs calls to appropriate department. Processing incoming and outgoing parts. Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen. Compares data entered with source documents to detect errors. Processes purchase orders. Take orders for residential install/service customers. Assist in scheduling and dispatching. Provides backup support for office staff.
    $39k-45k yearly est. Auto-Apply 7d ago
  • Customer Sales & Service Representative

    DTS Fluid Power 3.6company rating

    Customer support specialist job in Pasco, WA

    Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed. We are hiring a full-time creative, resourceful customer service representative (CSR) in Pasco, WA. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. Why join us? Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service! In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country Professional development and training Great work / life balance Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice Join a local team with company backing What you'll do: In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships. Customer inquiries, quotes, order processing, expediting / returns Sourcing parts Assist in generating sales Help in the stockroom as needed Qualifications: 1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred Attention to detail Written and verbal communication skills, including English grammar High school diploma or equivalent Must be able to lift up to 50 lbs. Valid driver's license & clean driving record (MVR) In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $20-$23/hr depending on experience, including potential bonus opportunities. Bonus amounts can be tied to company, location and/or individual performance, but no specific amount is guaranteed. All full-time associates are eligible for typical employment benefits expected from an industry leader (including Medical, Dental, Vision, 401K, life insurance, time off, employee assistance, etc.). Come for the job. Stay for the career. Apply for immediate consideration! Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $20-23 hourly Auto-Apply 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Adela Valencia-State Farm Agent

    Customer support specialist job in Kennewick, WA

    Job DescriptionBenefits: Bonus based on performance Company parties Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Rep with Adela Valencia State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Assist the sales team with their service work QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bi-lingual Spanish is a must
    $33k-42k yearly est. 4d ago
  • Customer Service Representative - State Farm Agent Team Member

    Scott Smith-State Farm Agent

    Customer support specialist job in Kennewick, WA

    Job DescriptionBenefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development Dental insurance Vision insurance ABOUT OUR AGENCY: I opened my agency in 2011, and today weve grown into a strong, successful team of 21. Before becoming an agent, I served as a Corporate Vice President, and I brought that foundation in leadership and business into building the agency I run today. I earned my B.A. from the University of Utah and my M.B.A. from Western Governors University. Im also a proud dad of six and grandfather to seven, and I love cars, traveling, and creating memorable experiences with my family. Im deeply committed to my community, especially through mental health and suicide awareness initiativesan area I care about greatly. That commitment shows up in our office culture as well. Were fun, energetic, mission-driven, and focused on helping people every day. We enjoy a business-casual work environment, lots of office parties and celebrations, and a few fun traditionslike our signature red Birkenstocks. I offer a rotational day off plan, 26 additional days off, a 401k, health benefits, and I cover licensing costs for my team. When it comes to hiring, I look for people who will embrace our culture, work hard, care deeply about what they do, and are always eager to learn and grow. Were a high-achieving, supportive, and truly winning team, and we take pride in succeeding together. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Scott Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $33k-42k yearly est. 28d ago
  • Customer Service Representative - Patient Registration

    R1 Revenue Cycle Management

    Customer support specialist job in Pasco, WA

    Shift Hours: PRN- part time, work as needed. Open availability required for as needed shifts. R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire. Here's what you can expect working in Patient Registration (Customer Service): * Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care. * Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time. * Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job. * A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. Requirements: * High School Diploma or GED * Excellent customer service experience For this US-based position, the base pay range is $15.50 - $23.21 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook
    $15.5-23.2 hourly Auto-Apply 1d ago
  • Financial Operational And Administrative Business Support Specialist I (PR0005)

    Prosidian Consulting

    Customer support specialist job in Richland, WA

    ProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value. ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information. Job Description ProSidian Seeks a Financial Operational And Administrative Business Support Specialist I located in located in The Hanford Tri-Cities Area (Kennewick | Pasco | Richland) to support an engagement for the US Dept. of Energy (DOE) Hanford in Eastern Washington (Tri-Cities - Kennewick | Pasco | Richland) Area. The ProSidian Engagement Team Members work to provide General Support Services Contractor (GSSC) assistance to support DOE Hanford [which consists of Richland Operations Office (RL), and Office of River Protection (ORP)] in support of the Govt's operations, personnel management, and general administration of regional operations at the Hanford Site in Richland, Washington. ProSidian Consulting's work includes supporting DOE requirements for consulting support, acquisition support, program/project management support, operational/administrative business support, and environmental consulting support. It is also ProSidian's duty to protect all classified information, special nuclear material, and other DOE property and work in accordance with DOE security regulations and requirements to maintain responsibility for protecting all classified information and all classified matter (including documents, material and special nuclear material) which are in every Engagement Team Member's possession and in connection with the performance of work under this contract against sabotage, espionage, loss or theft. AMB FIN O&A B Support Candidates shall work to support requirements as a Financial Operational And Administrative Business Support Specialist I and provide general support services to The U.S. Department of Energy (DOE), Richland Operations Office (RL), Assistant Manager For Business (AMB) and Financial Operations General Support Services. Work products shall be through, accurate, appropriately documented, and comply with established criteria. The Contractor shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined below. High level job overview duties will include, but are not limited to: Weekly Report. This report will address work accomplished, and deliverable progress to be provided to the technical point of contact. Monthly Report. This report will be a combination of the weekly status reports, and shall be submitted with the monthly invoice. The report shall also include: Deliverable progress, and date(s) submitted if applicable, submitted within this invoice period. Work schedule for Contractor employees, to include any leave taken. Assist with accounting related to the Federal Agency Travel System Administration for the Concur Government Edition (CGE) Travel system. Assist with Government Travel Charge Card statement reconciliation. Assist with financial database reconciliation and clean up, including but not limited to: CGE to the Standardized Accounting and Reporting System (STARS). Budget Execution Reporting Tool (BERT). Assist in the data retrieval and analysis required for financial statement preparation (i.e. Undelivered Orders (UDO) balance reviews, Comprehensive Field Financial Review and Certification (CFFR) support documents). Assist with weekly, end of month (EOM), end of quarter (EOQ), and end of year (EOY) contractor invoice/cost, zero cost/pay adjustments, payment alignment for DOEPAC entries, property file postings, EDITS report, Accrual report, Abnormal Balances report, and other related reports. Support various FIN and Budget systems, such as STARS, BERT, CGE, and Financial Accounting Support Tool (FAST). Assist with internal control testing in accordance with Office of Management and Budget (OMB) Circular A-123. Assist with contractor invoice review. Communicate effectively with all levels of contractor and government staff. Keep FIN management advised of work progress, new issues, concerns, and other areas of significance. Provide support for updates to supplier records, banking, new purchase orders, and employee records in STARS. Provide STARS reconciliation analysis and outcomes for a variety of financial activities as required. Assist with executing reservation/obligation of funds for all contracts. Assist with resolution of payment inquiries. Qualifications The Financial Operational And Administrative Business Support Specialist I shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. REQUIRED QUALIFICATIONS: Contractor personnel shall possess the following minimum qualifications: 4 years of relevant experience or Bachelor's degree in a relevant field. Ability to quickly learn Hanford financial systems such as STARS, BERT, CGE, and FAST. Experience in applying analysis techniques, performing various types of review, developing process improvements, and using automation tools. Knowledge of Federal Acquisition Regulations (FAR), the Department of Energy Acquisition Regulations (DEAR), and Federal Travel Regulations (FTR). Knowledge of Federal Government and DOE accounting policies and procedures. Ability to problem solve and formulate strategies. Knowledge of Hanford Site mission, activities and priorities, preferred. Effective communication skills and customer service skills. Ability to independently perform multiple tasks with varying and dynamic priorities. U.S. citizenship. TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at the Department of Energy - Richland Operations Office, The Hanford Site, and Richland, WA. Additional Information ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. All your information will be kept confidential according to EEO guidelines. FOR EASY APPLICATION USE OUR CAREERS SITE LOCATED ON http://*****************/ - ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATIONS RATES, VIA ***********************. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
    $42k-77k yearly est. Easy Apply 60d+ ago
  • Consumer Servicing Specialist I

    Gesa Credit Union

    Customer support specialist job in Richland, WA

    Take a leap and join our team! At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together. Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority. Get to know us: About - Gesa Credit Union Role Summary: Under the general supervision of the Consumer Loan Servicing Manager/Team Leader, or their designee, the Consumer Servicing Specialist I provides superior service, assists members with inquiries, requests, and/or problems in a friendly, respectful, courteous, and professional manner. This position will be responsible to ensure compliance with applicable federal and state laws, regulations, and guidelines. What You Will Be Doing: Process and approve loan extensions, modifications, and requests for due date changes in a timely manner. Administer the release of perfected documents on paid-in-full loans within timeframe assigned. Follow up on outstanding titles to ensure perfection of lien in timely manner, according to the guidelines under the federal and state laws. Process all member requests for changes to perfected titles on file. Prepare and process Home Equity LOC/HEIR loan payoff quotes and process the transactions and reconveyances that follow. Facilitate the filing of all claims and all claim proceeds related to a total loss situation on all titled collateral. Process all debt protection claims, life, disability, and involuntary unemployment per guidelines. Research and respond to all Consumer Loan related credit disputes both electronic and Service Desk requests. Maintain any Automated DNA applications related to consumer loan maintenance, such as CPI, SKIP and Paid Ahead loans, and work the accompanying exception reports. Research, verify and correct (as needed) any erroneous or inaccurate loan information in the core operating system. Maintain consumer loan accounts in our core system by reviewing daily, weekly and monthly core reports as assigned. Making any necessary corrections when issues are found. Process and respond to Service Desk Requests in adherence to the Service Standard. Participate in system software testing as it relates to Consumer Loan Servicing functionality as scheduled by the Consumer Loan Servicing Manager/Team Leader. Support all internal and external members' requests for assistance in a courteous, respectful and professional manner. Maintain current knowledge of Credit Union philosophy, products and services. Comply with all Credit Union policies and procedures regarding assignments and responsibilities. Must understand and perform Bank Secrecy Act (BSA) functions as applicable to job responsibilities. Demonstrate compliance with all State and Federal banking regulations, including the BSA. Attend credit union training sessions, conferences, or seminars as approved by supervisor. Speaks clearly and persuasively in positive or negative situations. Listens, probes for understanding and seeks clarification. Responds well to questions. Must demonstrate use of excellent written and oral communication skills. Ability to effectively present information to members and other employees of the Credit Union. Display flexibility and responsiveness while providing the highest quality of service to internal and external members. Continuously keep supervisor informed of member and work concerns, as well as assignment timeframes. Completes task on time or notifies appropriate person with an alternate plan. Proficiently operate standard office equipment, computer programs, lending programs, MS Office, Excel, Outlook and all other related software programs. Display leadership values such as mutual respect, trust and dignity, and act in the best interest of the Credit Union. Lead by example by displaying solid ethics and integrity at all times. Control risk in all assigned areas and perform duties in a safe and sound manner. Maintain and protect all sensitive data utilizing the highest standard of confidentiality and professionalism. Maintain a dependable record of attendance and timeliness. About You: Ability to organize, prioritize and respond simultaneously to multiple tasks and requests. Ability to promote and participate in a cohesive team environment. Ability to effectively communicate ideas and information, both orally and in writing. Ability to professionally interact with members and coworkers at all times. Qualifications What You Will Need: Must have a minimum of a high school diploma. One (1) to five (5) year business work experience or secondary education degree or certification. Support all internal members and co-workers, requests for assistance courteously, respectfully and professionally. Assume all are working in the best interest of the organization. Some travel is required to complete credit union training and/or fulfill duties. Display and maintain courtesy, tact, and diplomacy with current and potential members, peers, and staff. Our Team Member Value Proposition: In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer: Competitive Pay Medical, Dental, Vision, and Life Insurance 20 days/year of Paid Time Off - Plus 10 Paid Holidays! 401(k) Match Incentive Program Tuition Assistance and Student Loan Repayment Commuter Benefits Paid Time Off to Volunteer in the Community Product discounts Engaging Work Environment Rewards and Recognition Programs Full Salary Range: $17.13-$25.99 *While the full earning scale is listed above, Gesa starts our team members at $19.50/hour for this position. Get wise to what's possible with a career at Gesa. Join us! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at ************** or *************** to request an accommodation. Gesa Credit Union reserves the right to revise or change the as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment. Selected candidate(s) must be able to pass a pre-employment credit/background check. Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran. Equal Employment Opportunity (gesa.com)
    $17.1-26 hourly 17d ago
  • Customer Service Rep

    Duravant 4.4company rating

    Customer support specialist job in Walla Walla, WA

    This position description identifies the major responsibilities of this job. It does not include all aspects of the position such as the potential additional duties assigned by supervisors and the requirement for flexibility in helping others for the company's overall benefit. Different levels and pay structure are dependent on experience, skillset, and education. Position Summary The Customer Service Specialist (CSR) is an integral member of the Lifecycle Services team, working collaboratively with Customer Service staff and cross-functional teams, including Manufacturing Operations, Engineering, Finance, HR, and Inside Sales, to execute company strategies in support of customers. The CSR is responsible for managing the customer service and parts sales aspects of the business, ensuring an exceptional customer experience. In this role, CSR listens to and discerns customer needs, provides effective follow-up, and takes appropriate action to address those needs. This may involve resolving issues directly or coordinating with other departments to ensure the customer's concerns are handled by the most suitable team member. Essential Responsibilities Prepare accurate and timely quotations for part orders. Manage and maintain order records and related documentation efficiently and effectively. Address customer inquiries about service requests, parts orders, pricing, and delivery timelines. Provide technical assistance by researching drawings and manuals to identify and recommend appropriate components. Follow up on parts quotes to secure orders, maintain customer satisfaction, and ensure timely communication. Monitor and manage shipping dates for parts orders using shipping reports, coordinating with purchasing and scheduling teams to align delivery schedules. Coordinate and resolve customer issues or concerns, escalating them to the appropriate departments when necessary. Process service purchase orders (POs), including finalizing quotes, creating job folders, assigning new part numbers, routing orders, completing order entry, creating work orders (WOs), sending confirmations, and providing work order details. Assist customers and technicians by providing necessary documentation such as drawings, manuals, and related paperwork. Position Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High School Diploma or GED and 1-3 years of related work experience; or combination of education/experience. Communication Skills: Strong oral and written communication skills, including the ability to respond to customer inquiries and complaints effectively. Proficiency in writing professional content, such as speeches and formal email communication. Technical and Analytical Skills: Proficient in using MS Office applications, including Word, Excel, and Outlook. Experience with ERP systems, including developing quotes and entering orders; knowledge of Microsoft Dynamics. Ability to read, analyze, and interpret technical journals, financial reports, and legal documents. Strong mathematical skills, including the ability to calculate discounts; familiarity with basic algebra and geometry concepts is required. Industry Knowledge: Knowledge of food processing or related product lines and general familiarity with a custom machinery environment is highly desirable. Teamwork and Independence: Ability to work collaboratively within a team while also making independent decisions when needed. Problem-Solving and Initiative: Demonstrated resourcefulness in identifying and implementing solutions to overcome challenges. Strong initiative, organization, and follow-through to manage responsibilities effectively. Work Environment The position is an office-based position with visits to the manufacturing area. In the manufacturing area, employees may be exposed to moving mechanical parts and may occasionally be exposed to fumes and/or airborne particles. The noise level in the work environment is usually moderate but at times loud. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
    $34k-42k yearly est. 17d ago
  • Customer Service Rep(07165) - 4707 W Clearwater

    Domino's Franchise

    Customer support specialist job in Kennewick, WA

    Hiring for customer service which includes , Answering phone calls, handling cash, great customer service, pizza making, cutting and boxing pizzas, and cleaning. MUST BE OVER 18. STARTING WAGE $16.66 HOURLY Qualifications Must be 18 years old or older Must be able to move at a fast pace. Must be able to read and understand written instruction. Must take verbal instruction well. Must be able to multitask. Must be able to obtain Food workers card within 2 weeks of hire. Additional Information This job requires lifting, bending, cleaning, and standing for long periods of time. All your information will be kept confidential according to EEO guidelines.
    $16.7 hourly 12d ago
  • Controls Service Specialist

    Controlsjobs

    Customer support specialist job in Richland, WA

    Controls Service Specialist - Tri-Cities Area, WA - $34-$56/hr. + Company Vehicle + 100% Paid Benefits About the Opportunity: A leading mechanical contractor is seeking an experienced Controls Service Specialist to support its building automation service group in the Tri-Cities region of Eastern Washington. This role focuses on servicing, troubleshooting, and commissioning BAS systems for mission-critical environments, including data centers. Candidates with strong Tridium Niagara and Distech experience who are comfortable traveling between sites in the Tri-Cities and Northeastern Oregon will thrive in this position. Position Details: Title: Controls Service Specialist Location: Based in Richland/Kennewick, WA - Territory includes Umatilla, Hermiston, and Boardman (OR) Status: Full-Time | Field-Based | Limited On-Call Requirements Ideal Candidate: Background as a BAS Technician or Controls Service Specialist Strong hands-on expertise with building automation and energy management systems Proficient with Tridium Niagara and Distech system platforms Capable of writing BAS programs from scratch and working with prebuilt libraries Experienced in startup, point-to-point checkout, and functional testing Comfortable configuring graphical user interfaces and tuning system performance Skilled in troubleshooting, repairs, maintenance, and retrofit work Willing to travel regularly to sites across Eastern WA and Northeastern OR Must be a U.S. Citizen or permanent resident Key Responsibilities: Commission, start up, and service BAS systems used in critical facilities and data centers Develop, test, and verify control programs based on complex sequences of operation Perform corrective actions, upgrades, and service improvements on existing systems Diagnose system issues through testing, monitoring, and advanced troubleshooting Partner with technicians, engineers, and clients to support system performance and reliability Compensation & Benefits: Hourly Rate: $34.00-$56.00/hr. (DOE) Company Vehicle: Provided + Fuel Card Health Benefits: Medical, Dental, Vision - 100% Employer-Paid for Employee & Family Retirement: 401k with Company Match Time Off: 2 Weeks Vacation + Holiday Pay On-Call: Minimal - Additional $150/week when assigned If you're a controls professional seeking strong compensation, minimal overtime, and industry-leading benefits, this role offers the opportunity to work on advanced systems within high-priority, mission-critical environments.
    $32k-43k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Jesse Torres-State Farm Agent

    Customer support specialist job in Hermiston, OR

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Paid time off Training & development Signing bonus ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jesse Torres - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish speaking is preferred
    $29k-38k yearly est. 4d ago
  • Customer Service Representative - State Farm Agent Team Member

    Bryan Robison-State Farm Agent

    Customer support specialist job in Sunnyside, WA

    Job DescriptionBenefits: 4 day work week, closed Fridays License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Bryan Robison - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $33k-42k yearly est. 28d ago
  • Customer Service Representative - State Farm Agent Team Member

    Scott Smith-State Farm Agent

    Customer support specialist job in Kennewick, WA

    Job DescriptionBenefits: Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance 401(k) Bonus based on performance Training & development ROLE DESCRIPTION: Join the #1 agency team in Eastern Washington as a bi-lingual (Spanish/English) full-time Customer Service Representative - State Farm Agent Team Member with Scott Smith - State Farm Agent. You will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Fluent in Spanish and English. Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $33k-42k yearly est. 24d ago
  • Procurement System Operational/Administrative Business Support Specialist

    Prosidian Consulting

    Customer support specialist job in Richland, WA

    ProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value. ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information. Job Description ProSidian Seeks a Procurement System Operational/Administrative Business Support Specialist located in The Hanford Tri-Cities Area (Kennewick | Pasco | Richland) to support an engagement for the US Dept. of Energy (DOE) Hanford in Eastern Washington (Tri-Cities - Kennewick | Pasco | Richland) Area. The ProSidian Engagement Team Members work to provide General Support Services Contractor (GSSC) assistance to support DOE Hanford [which consists of Richland Operations Office (RL), and Office of River Protection (ORP)] in support of the Govt's operations, personnel management, and general administration of regional operations at the Hanford Site in Richland, Washington. ProSidian Consulting's work includes supporting DOE requirements for consulting support, acquisition support, program/project management support, operational/administrative business support, and environmental consulting support. It is also ProSidian's duty to protect all classified information, special nuclear material, and other DOE property and work in accordance with DOE security regulations and requirements to maintain responsibility for protecting all classified information and all classified matter (including documents, material and special nuclear material) which are in every Engagement Team Member's possession and in connection with the performance of work under this contract against sabotage, espionage, loss or theft. AMB PRO Op & Admin Business Support Candidates shall work to support requirements as a Procurement System Operational/Administrative Business Support Specialist and provide a broad spectrum of support to the Procurement Division of the U.S. Department of Energy (DOE), Richland Operations Office (RL), Assistant Manager for Business and Financial Operations (AMB) General Support Services Group. Serve as the Richland Operations Office “Super User”/Local System Administrator for the Strategic Integrated Procurement Enterprise System (STRIPES) and attend STRIPES trainings. Provide system support to staff for the Federal Procurement Data System Next Generation (FPDS-NG), Strategic Integrated Procurement Enterprise System (STRIPES), and Contractor Performance Assessment Reporting System (CPARS) systems. Provide assistance/training to STRIPES users in creation/completion of STRIPES Procurement actions. Resolve system interface and data collection issues between the Procurements Systems (STRIPES, FPDS-NG, Standardized Accounting and Reporting System (STARS), etc.). Provide support to the Balance Scorecard Critical Few Review/Report. Prepare for review and subsequent submission to Headquarters (HQs), quarterly data quality reports from the Procurements Systems (STRIPES, FPDS-NG, CPARS, etc.). Prepare reports for RL organizations on contract status (funding, fee, options, CPARS, etc.). Prepare and provide ad hoc reports to staff from the Procurements Systems (STRIPES, FPDS-NG, CPARS, etc.). Ad hoc reports/data queries to support data calls from DOE-HQ or other DOE-RL customers. Provide system support on a daily basis and conduct continuous data quality checks to ensure users are inputting required data accurately. Support requests for information from off-site data calls and information requests (HQ, Government Accountability Office, Inspector General, etc.). Prepare contract closeout files. Assist with preliminary review of invoices and purchase card statements. Scan contract records from paper and electronic format and enter into the STRIPES contract file. Assist with market research. Perform requisition assignments to Contract Specialists or Contracting Officers. Assist with general contract administration support. Communicate effectively with all levels of contractor and federal personnel, locally and at the HQ's level. Keep procurement management advised of work progress, new issues, concerns, and other areas of significance relating to the Procurement systems. Qualifications The Procurement System Operational/Administrative Business Support Specialist shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. REQUIRED QUALIFICATIONS: 2 years' relevant experience. Bachelor's degree in a relevant field of study. Excellent verbal and written communications skills. Ability to independently perform multiple tasks with dynamic priorities. Proficient in the use of computer applications, to include Microsoft Office, internet search engines. Department of Energy data systems experience, preferred. U.S. Citizenship. TRAVEL: Travel may be required LOCATION: Work shall be conducted at the Department of Energy - Richland Operations Office, The Hanford Site, and Richland, WA. Additional Information ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. All your information will be kept confidential according to EEO guidelines. FOR EASY APPLICATION USE OUR CAREERS SITE LOCATED ON http://*****************/ - ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATIONS RATES, VIA ***********************. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
    $42k-77k yearly est. Easy Apply 60d+ ago
  • Consumer Servicing Specialist I

    Gesa Credit Union

    Customer support specialist job in Richland, WA

    Take a leap and join our team! At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together. Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority. Get to know us: About - Gesa Credit Union Role Summary: Under the general supervision of the Consumer Loan Servicing Manager/Team Leader, or their designee, the Consumer Servicing Specialist I provides superior service, assists members with inquiries, requests, and/or problems in a friendly, respectful, courteous, and professional manner. This position will be responsible to ensure compliance with applicable federal and state laws, regulations, and guidelines. What You Will Be Doing: * Process and approve loan extensions, modifications, and requests for due date changes in a timely manner. * Administer the release of perfected documents on paid-in-full loans within timeframe assigned. * Follow up on outstanding titles to ensure perfection of lien in timely manner, according to the guidelines under the federal and state laws. * Process all member requests for changes to perfected titles on file. * Prepare and process Home Equity LOC/HEIR loan payoff quotes and process the transactions and reconveyances that follow. * Facilitate the filing of all claims and all claim proceeds related to a total loss situation on all titled collateral. * Process all debt protection claims, life, disability, and involuntary unemployment per guidelines. * Research and respond to all Consumer Loan related credit disputes both electronic and Service Desk requests. * Maintain any Automated DNA applications related to consumer loan maintenance, such as CPI, SKIP and Paid Ahead loans, and work the accompanying exception reports. * Research, verify and correct (as needed) any erroneous or inaccurate loan information in the core operating system. * Maintain consumer loan accounts in our core system by reviewing daily, weekly and monthly core reports as assigned. Making any necessary corrections when issues are found. * Process and respond to Service Desk Requests in adherence to the Service Standard. * Participate in system software testing as it relates to Consumer Loan Servicing functionality as scheduled by the Consumer Loan Servicing Manager/Team Leader. * Support all internal and external members' requests for assistance in a courteous, respectful and professional manner. * Maintain current knowledge of Credit Union philosophy, products and services. Comply with all Credit Union policies and procedures regarding assignments and responsibilities. * Must understand and perform Bank Secrecy Act (BSA) functions as applicable to job responsibilities. Demonstrate compliance with all State and Federal banking regulations, including the BSA. * Attend credit union training sessions, conferences, or seminars as approved by supervisor. * Speaks clearly and persuasively in positive or negative situations. Listens, probes for understanding and seeks clarification. Responds well to questions. * Must demonstrate use of excellent written and oral communication skills. Ability to effectively present information to members and other employees of the Credit Union. * Display flexibility and responsiveness while providing the highest quality of service to internal and external members. * Continuously keep supervisor informed of member and work concerns, as well as assignment timeframes. Completes task on time or notifies appropriate person with an alternate plan. * Proficiently operate standard office equipment, computer programs, lending programs, MS Office, Excel, Outlook and all other related software programs. * Display leadership values such as mutual respect, trust and dignity, and act in the best interest of the Credit Union. Lead by example by displaying solid ethics and integrity at all times. * Control risk in all assigned areas and perform duties in a safe and sound manner. * Maintain and protect all sensitive data utilizing the highest standard of confidentiality and professionalism. * Maintain a dependable record of attendance and timeliness. About You: * Ability to organize, prioritize and respond simultaneously to multiple tasks and requests. * Ability to promote and participate in a cohesive team environment. * Ability to effectively communicate ideas and information, both orally and in writing. * Ability to professionally interact with members and coworkers at all times.
    $32k-43k yearly est. 20d ago
  • Customer Service Rep(07185) - 517 S. 9th Avenue

    Domino's Franchise

    Customer support specialist job in Walla Walla, WA

    Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional InformationPHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $32k-42k yearly est. 15d ago
  • EEOICPA Operational and Administrative Business Support Specialist

    Prosidian Consulting

    Customer support specialist job in Richland, WA

    ProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value. ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information. Job Description ProSidian Seeks a EEOICPA Ops. Adm. Business Support Specialist located in The Hanford Tri-Cities Area (Kennewick | Pasco | Richland) to support an engagement for the US Dept. of Energy (DOE) Hanford in Eastern Washington (Tri-Cities - Kennewick | Pasco | Richland) Area. The ProSidian Team works to provide General Support Services Contractor (GSSC) assistance to support DOE Hanford [which consists of Richland Operations Office (RL), and Office of River Protection (ORP)] in support of the Govt's operations, personnel management, and general administration of regional operations at the Hanford Site in Richland, Washington. EEOICPA OP AB Support Candidates shall work to support requirements as a EEOICPA Ops. Adm. Business Support Specialist and support to the Energy Employees Occupational Illness Compensation Program (EEOICPA) Program Mgr. across the U.S. Dept. of Energy (DOE), Richland Operations Office (RL), Assistant Mgr. for Mission Support (AMMS), Site Stewardship Division (SSD). The EEOICPA Ops. Adm. Business Support Specialist shall provide staff to effectively support the EEOICPA Program Mgr. in all phases of program implementation, including but not limited to managing all incoming and outgoing EEOICPA claims, preparing verifications of employment, and providing support for data capture requests from the National Institute of Occupational Safety and Health (NIOSH), Dept. of Labor (DOL) and other involved parties. Other direct support by definitive work category shall include: Have the ability to review and analyze personnel records for relevant information, as well as skills at preparing summary documents, as requested. After receipt of the information from others on site, ,EEOICPA Ops. Adm. Business Support Specialist shall compile the entire package including the employment verification prepared, evaluate it for completeness and process the claim to the requesting agents. Ensure that these duties are performed in a competent, professional manner that meets established milestones and delivery schedules. Work products are expected to be thorough, accurate, appropriately documented, and comply with mandated schedules. Contacts with claimants or other EEOICPA related staff are expected to be of the highest competence and professionalism, recognizing the personal dynamics and issues of the claimants and other impacted personnel. CLAIMS PROCESSING Provide support on the day-to-day administration, management and tracking of all aspects of the EEOICPA claim process applicable to the Hanford and PNNL facilities and Hanford and PNNL employees. Process all requests in a timely manner, as is within their scope of work and control. Prepare reports, correspondence, copying, computer input, documentation as requested. Communicate effectively with all Federal and contractor staff, as well as with all claimants that are in contact with the office. Keep DOE-RL Program Mgr. informed of work progress, new issues, concerns, or other items as appropriate. Shipments and electronic downloads/uploads of claim related information shall be in accordance with the DOE-RL EEOICPA Program Mgr. ' s and DOE-HQ direction, policies and procedures Provide routine monthly status reports and other reports as requested by the DOE-RL Program Mgr. . . Conduct research to respond to inquiries from DOL and NIOSH relating to Hanford past practices or history to support claim development. These requests for research will be sporadic but require some specialized knowledge of Hanford's past contractor history. Compile finding aids, as available, that document unusual sources of employment information, including historical lists of Hanford's contractors. Manage that information collection in a secure and appropriate manner. VERIFICATION OF EMPLOYMENT SUPPORT Provide verification of employment reports on employees for former contractors, based on review and analysis of personnel records available. These verifications should include a narrative of the job title and work location, as well completion of the EE-5 forms required by Dept. of Labor. TECHNICIAN SUPPORT Assist in logging documents/boxes into an established tracking system. Move records boxes from one location in a work area to another to ensure the boxes are accurately staged for various work processes. The ProSidian Engagement Team employee will scan personnel, medical or claim records from paper and electronic format and merge and consolidate the scanned files e-claim files. The .contractor employee will provide typing, scanning, or records management support to EEOICPA claim and other EEOICPA related functions. Create documents, lists or indices from various sources. Qualifications The EEOICPA Ops. Adm. Business Support Specialist shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. QUALIFICATIONS REQUIREMENTS Depending on specific task assignments, certain permanent employees must have the ability to obtain a “Q” Clearance. High school diploma required; 6 years of relevant experience; and, Contractor must be a U.S. citizen. TRAVEL: Travel, both offsite and local onsite travel on the Hanford Site as coordinated with the EEOICPA Program Mgr. and Contracting Officer is allowed, in accordance with the Federal Travel Regulations, on an as needed basis. Local travel on the Hanford Site is expected to facilitate the transfer of claim related or data capture related information. LOCATION: Work shall be conducted at the Dept. of Energy - Richland Operations Office located in Richland, WA. Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits:ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ----------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://*****************/ OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
    $42k-77k yearly est. Easy Apply 60d+ ago
  • Customer Service Rep(07185) - 517 S. 9th Avenue

    Domino's Franchise

    Customer support specialist job in Walla Walla, WA

    Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $32k-42k yearly est. 3d ago

Learn more about customer support specialist jobs

How much does a customer support specialist earn in Kennewick, WA?

The average customer support specialist in Kennewick, WA earns between $33,000 and $58,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.

Average customer support specialist salary in Kennewick, WA

$44,000
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