Antifreeze Sales & Service Rep - AFSR
Customer support specialist job in Saint Paul, MN
Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement.
Purpose:
The Antifreeze Sales and Service Rep (AFSR) will be responsible for applying sales strategies in an effort to grow CC's antifreeze business at new and existing customer sites. The AFSR will also be responsible for performing HCC services at customer facilities. Service responsibilities will include, but are not limited to: handling of pump hoses, pumping of antifreeze containers, and operating a Commercial Motor Vehicle on a daily basis. This position may also require the picking up of waste drums of varying sizes and weights using CC-approved material handling equipment.
Specific Duties:
Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all CC safety guidelines
Responsible for customer service and new business development in a certain geographic area as assigned by the Company
Aligns work orders to minimize mileage and travel time
Inspects vehicle and equipment for safe operation
Services existing customers by delivering varying types of new antifreeze, recycled, collecting used antifreeze, and related tasks
Pursues additional services with existing accounts
Assesses potential customer needs, presents CC products and services to customers, and develops new customers
Develops sales leads for Data-Marketing
Complete all required paperwork accurately and neatly
Maintains compliance with all applicable Department of Transportation (DOT) requirements
Achieve sales quotas for total revenue and new customer development
Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance
Performs other related duties as assigned
Position Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Core Competencies and Specific Skills
Strong communication skills and attention to detail
Ability to interact with customers, sales branch employees, and other corporate departments
Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc.
Work Experience:
Route sales experience highly preferred
Education, Certificates, Licenses, or Designations:
High School diploma or equivalent required
Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake and HAZMAT
Motor vehicle record (MVR) that meets or exceeds CC's published standards including, but not limited to the following;
Seat belt and cell phone violations
Excessive speeding
DUI, suspension and/or multiple vehicle collisions
Personal Protective Equipment:
Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats
Physical Requirements:
Frequent lifting of standard hose from the ground to the tank weighing up to 40lbs.
Occasionally climbing company approved step stool to access Anti-Freeze containers
Occasionally pulling/dragging hoses out of truck up to 100ft at a time (10-40lbs)
Pushing/pulling hand trucks or jacks to move product in and out of trucks
Administrative duties as assigned
All applicants must pass the pre-employment physical including drug & alcohol screening
Work Environment:
While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.
Average Annual Earnings : $55,000-$75,000
The compensation for this role is comprised of a weekly base salary plus uncapped commission. Actual total earnings will vary based on performance and location and may fall outside of the range shown.
Join Crystal Clean as an Antifreeze Sales & Service Representative!
Are you a motivated, customer-focused individual looking to make a splash in a growing industry? Crystal Clean (CC) is calling on energetic professionals to join our dynamic team as an Antifreeze Sales & Service Representative (AFSR). With us, you'll not only get to work with a leader in environmental services but also enjoy a rewarding career with competitive pay, comprehensive benefits, and plenty of room for growth. Plus, we offer complete training to set you up for success!
Why Choose CC?
At Crystal Clean, we're more than just an environmental services company-we're a team dedicated to innovation, sustainability, and excellence. As a publicly traded leader in our field, we provide an environment where your skills and ambition can truly shine.
What You'll Do:
Drive Sales Growth: Use your sales skills to boost our antifreeze business with both new and existing customers.
Deliver Exceptional Service: Handle antifreeze containers, operate commercial vehicles, and manage waste drums using top-notch equipment.
Promote Safety: Follow all safety guidelines, conduct vehicle inspections, and align work orders to maximize efficiency.
Build Relationships: Develop strong customer connections, pursue additional services, and generate new business leads.
Achieve Goals: Meet sales targets and contribute to revenue growth while maintaining compliance with DOT requirements.
What We're Looking For:
Effective Communicator: Strong communication skills with an eye for detail.
Customer-Oriented: Ability to engage with customers, sales teams, and corporate departments effectively.
Tech-Savvy: Comfortable with electronic devices, computers, and truck equipment.
Experienced: Route sales experience is highly preferred, but not required.
Certified: High School diploma or equivalent, with or the ability to obtain a Class B CDL, Med Card, Airbrake, and HAZMAT certifications.
Physical Requirements:
Lift hoses weighing up to 40lbs and occasionally climb to access containers.
Pull hoses up to 100ft, push/pull hand trucks or jacks, and handle other physical tasks.
Must pass a pre-employment physical and drug screening.
Work Environment:
Work in varied environments with a range of noise levels.
Frequent physical activity, including bending, lifting, and climbing.
Why You'll Love Working with Us:
Competitive Salary: Attractive pay with performance incentives.
Excellent Benefits: Comprehensive health, dental, vision, and more.
Career Advancement: Opportunities for growth and professional development.
Inclusive Culture: We value diversity and encourage individuals from all backgrounds to apply.
Ready to Make a Difference?
If you're ready to jumpstart your career and be part of a team that's shaping the future of environmental services, apply now to become an Antifreeze Sales & Service Representative at Crystal Clean. Let's work
Adult Residential Support Professional - Part-Time 2nd Shift
Customer support specialist job in Saint Paul Park, MN
Adult Residential Support Professional (Part-Time)
📍 Hudson, WI | Exodus House | Lutheran Social Services of WI & Upper MI
Make a difference in the lives of young men transitioning back into the community. Lutheran Social Services (LSS) is seeking dedicated Adult Residential Support Professionals to join our Exodus House Team. Exodus House is a 12‑bed transitional residential facility serving adult males referred by the Department of Corrections, with an average stay of 90-120 days.
This is a part-time role (24 hours/week), scheduled Tuesday-Thursday, 4 PM-10 PM, with opportunities to pick up additional shifts.
What You'll Do
Provide positive role modeling and daily support to residents
Monitor and document resident behavior and progress
Assist with life skills, meal preparation, and facility upkeep
Support residents in achieving treatment goals
Administer medications, breathalyzer tests, and urinalysis as needed
Respond to emergencies and crisis situations appropriately
Transport residents to appointments and activities
Participate in staff meetings and ongoing training
What We Offer
💲 Mileage reimbursement
🌱 Paid Time Off & annual raises
🏆 Service awards & recognition
💼 403B contribution option
🧘 Calm Wellness App - Premium Access
💳 Early earned wage access with UKG Wallet
🤝 Employee Assistance Program
What We're Looking For
High School Diploma or GED required; coursework or experience in social work, psychology, or human services preferred
Previous experience in residential care or similar services is a plus
Strong communication, problem-solving, and teamwork skills
Valid driver's license preferred
Ability to work independently with patience, flexibility, and professionalism
Willingness to complete DHS 83 training after hire (required)
Physical & Work Environment
Active role requiring standing, walking, bending, and occasional outdoor tasks (snow shoveling, yard care)
Community-based residential setting with moderate noise level
Day travel may be required up to 25-50%
Join Us
At LSS, you'll be part of a mission-driven team committed to restorative justice and addiction recovery services. Your work will directly impact lives and help residents build a path toward independence.
Apply today and be the positive change at Exodus House.
LSS is an Equal Opportunity Employer (EOE).
Service Support Specialist
Customer support specialist job in Saint Paul, MN
Guide customers through the appliance repair process with empathy and efficiency, making it as smooth and stress-free as possible. You'll coordinate timely repairs that restore comfort and confidence. If you're a skilled communicator who enjoys helping others and solving problems, join our team and make a meaningful difference every day.
As a Service Support Specialist/ Repair Coordinator, you will:
Assist customers with appliance repair requests via a variety of communication channels - phone, email, and text.
Coordinate service for our customers with our in-home repair technicians or appropriate external service providers.
Provide accurate and complete information regarding service options and terms of service, for both in and out-of-warranty products
Document every customer interaction, including service requests, troubleshooting steps, and customer communications.
Leverage your critical thinking skills to resolve technical issues, providing practical solutions to complex problems.
To succeed as a Repair Coordinator, you'll:
Demonstrate outstanding verbal and written communication skills, active listening, empathy, professionalism, and problem-solving skills
Be a part of a team that is committed to meeting and exceeding customers' expectations.
Be punctual and committed to excellent attendance
Requirements:
High school diploma or GED
Previous call center or customer service-related experience is preferred
Ability to work as a member of a cross-functional team
Proficiency with technology, including Microsoft Office
Strong typing skills, a minimum of 40 WPM
Successful completion of pre-employment criminal background check and drug screening
Hours and Location:
Full-time, 8:30 am-5:00 pm, Monday through Friday
Training hours are 7:30 am - 4:00 pm for the first two weeks
On-site at our St Paul Corporate Office, near Dale Street and I-94 East
Pay: $20.00 - $23.00 per hour + incentive plan of up to $140.00 bi-weekly, after 90 days. Plus $1500 hiring bonus!
What's in it for you:
Monthly training sessions on appliances and processes
Career growth and employee personal/professional development
Medical, Dental, and Vision Insurance
Company-paid Short-term Disability
401k and Profit Sharing
PTO and Paid Holidays
Appliance discounts
Company Overview:
Warners' Stellian is the Midwest's retail appliance specialist. Family-owned and operated for more than 70 years. We provide an unmatched shopping experience with exceptional service at 14 great store locations.
Core values: Customer Focus, Passion, Integrity, Inspiration, Loyalty, Family.
Warners' Stellian is committed to equal employment opportunities and to fostering an inclusive, equitable, and accessible environment where all associates feel valued, respected, and supported. If you need assistance or an accommodation during the application or interview process, you may call us at ************.
Customer Service Delivery Advocate
Customer support specialist job in Eden Prairie, MN
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $20/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
Pay Range: $20-$22 hourly
Starting Pay: $20/hr
At 3 Months: $20.50/hr
At 6 Months: $21/hr
In your first year, you can progress from $20/hr to $22/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks:
We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
Professional Development: Extensive internal growth and professional development opportunities
And more!
About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements .
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
*California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
ERP Support Specialist
Customer support specialist job in Plymouth, MN
We are seeking an ERP Support Specialist to provide technical support for ERP and connected systems, ensuring smooth operation, resolving issues, and optimizing system usage. In this role, you will collaborate with business users to manage tickets, implement updates, and improve workflows.
Responsibilities
Manage ERP support tickets from receipt to resolution.
Participate in software selection, planning, implementation, and upgrades.
Develop test plans, perform QA, and manage change processes.
Maintain ERP documentation and train end-users.
Ensure data integrity, security, and monitor system performance.
Act as Subject Matter Expert for ERP applications and best practices.
Coordinate with vendors for fixes and patches.
Analyze workflows and recommend improvements.
Requirements
Associate Degree in Computer Science or related field.
2+ years of ERP support experience (Sage X3 V12 preferred).
Strong SQL and database management skills.
Ability to explain technical issues to non-technical users.
Excellent communication, problem-solving, and organizational skills.
Knowledge of data integrity, security best practices, and agile concepts.
This is a 6-month Contract-for-Hire with the potential to be a permanent opportunity with our Minneapolis-based client. 100% Paid employee Medical/Dental Benefits, Paid time off, Paid Holidays, and 401(k) (with immediately vested company match) available. H1-B Visa sponsorship is available for this position. No third-parties, please.
Customer Service Coordinator - Owatonna, MN
Customer support specialist job in Owatonna, MN
Who is Federated Insurance?
At Federated Insurance, we do life-changing work, focused on our clients' success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we're looking for employees who want to make a difference in others' lives, all while enhancing their own.
Federated's culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect. We strive to create a work environment that embodies our values and commitment to diversity and inclusion. We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities. Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values.
What Will You Do?
We are looking to add new teammates to join our growing Customer Service Coordinator team! As a Customer Service Coordinator you will work with a select group of sales representatives supporting and servicing Federated customers and prospects. By phone, you will answer questions, fulfill service requests, and identify, collect and research information to ensure a quality product is provided. We are looking for someone with exceptional customer service skills, polished and energetic phone skills, problem solving and prioritizing skills combined with a genuine desire to create an exceptional customer service experience for our clients. No prior insurance experience is necessary - we provide excellent training.
Additional Qualifications Needed:
Two-year degree or equivalent experience
Prefer a minimum of three years' customer service experience; prefer one year in a call center or inside sales environment
Strong computer skills with proficiency in Office programs and an ability to work in multiple applications
Ability to successfully complete the training program; including learning about Property & Casualty and Life/Disability insurance concepts and coverages
Self-motivated with a high degree of personal responsibility. Juggles multiple competing priorities and tasks.
Demonstrated problem-solving skills with attention to detail
You will go through a 10-week classroom training program that begins on Monday, January 26th, 2026. Training will take place in our Owatonna office. The hours during training are 7:30 am - 4:00 pm. Hours after training are 8:30am - 5:00 pm.
Customer Service Coordinator pay range is $25.20-$34.20. Starting salary will be $25.20.
What We Offer
We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You.
Employment Practices
All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.
If California Resident, please review Federated's enhanced Privacy Policy.
Auto-ApplyCustomer Support Representative - Full Time
Customer support specialist job in Centerville, MN
Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry.
Dohrn is currently seeking a Full Time Customer Support Representative at our Centerville, MN terminal.
Monday - Friday, hours can vary between 7:00am - 5:00pm
Pay is $18.00/Hour
Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more.
POSITION SUMMARY:
To provide exceptional Customer Service and assist customers with inquiries and issues, acting as a liaison between the customer and the company.
Responsibilities
ESSENTIAL FUNCTIONS:
Field inbound emails, chats and calls providing exceptional customer experience
Respond to inquiries with excellent verbal & written communication skills
Trace and monitor accounts to ensure on-time delivery
Assist with scheduling pickups and completing deliveries
Educate, when possible, self-service options available to Customers
Act as a problem-solver to customer issues accurately & efficiently that arise throughout the day
Conduct account research & document fulfillment request
Perform other duties as needed
Excellent communication and active listening skills.
May require occasional travel
Qualifications
MINIMUM REQUIREMENTS
High School education or equivalent
Valid Driver License
Excellent communication skills- verbal, written & active listening
Excellent Mindset
Detail-oriented
Proficient in Microsoft applications along with proficient computer systems and data entry
Excellent attendance
Strong problem-solving and conflict-resolution abilities.
Patience and empathy to handle stressful situations calmly.
Ability to multitask, manage time, and stay organized.
Ability to work both independently and as part of a team
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
Primarily sedentary work, which involves sitting most of the time
May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc;
Visual Acuity including regular use of items including a computer screen or monitor
Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers
Talking and hearing required to communicate with and listen to others to share or receive information; Occasionally exposed to noise including telephone, office machinery, and conversations of others
Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.
Auto-ApplyCustomer Support Representative - MN
Customer support specialist job in Lakeville, MN
We're hiring a Customer Support Representative in Lakeville, MN-help clients with insurance benefits, provide top-tier support, and grow your career with a Fortune 500 company. Full-Time Entry-Level Position - Customer Service Experience Wanted!
Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team!
Whether working from our local office or remotely, you'll play a key role in supporting clients and guiding them through the process of protecting what matters most - their families.
Qualifications:
You'll love this job if you're:
🗣️ An advocate - You care deeply about the customer experience and stop at nothing to deliver value.
🧠 A creative problem solver - You can think outside the box and find the best solution using available tools.
✍️ A wordsmith - You're clear, concise, and approachable in both written and verbal communication.
🤝 A helper - You're patient and understanding, committed to creating positive interactions.
📋 An organized multitasker - You juggle tasks with ease and maintain high productivity.
👥 A team player - You're collaborative, supportive, and enjoy helping your colleagues succeed.
Responsibilities:
Serve as the first point of contact for customer support (primarily via email, phone, and live chat).
Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
Update and maintain accurate support documentation and FAQs.
Collect and route customer feedback for internal improvement.
Demonstrate perseverance and empathy in resolving client concerns.
Learn continuously and share your knowledge with teammates.
What We're Looking For:
Excellent written and verbal communication skills.
Commitment to working hard to grow.
A customer-first mindset with a strong desire to assist others.
Previous customer service or soft sales experience is a plus.
Comfort with live chat, email communication, and CRM platforms.
Ability to learn quickly, stay organized, and handle multiple priorities.
A positive attitude and a growth mindset - we value coach ability over perfection!
🎯
Don't meet every qualification? Tell us in your application how your unique skills make you a great fit.
What We Offer:
💵 Weekly pay plus performance-based bonuses
🩺 Health, life, and retirement benefits
🚀 Merit-based promotions and opportunities for advancement into leadership roles
🤝 A supportive, team-oriented culture that values your growth
Ready to make a real impact while building a long-term career?
Apply today to join a team that values passion, purpose, and people.
Customer Support Representative jobs in Lakeville, MN - Apply today for remote-friendly insurance roles with career growth, training, and competitive pay.
Auto-ApplyEngagement Terms Coordinator/Specialist
Customer support specialist job in Minneapolis, MN
Fish & Richardson, the premier global intellectual property law firm, is trusted by the world's most innovative and influential companies. Fish was established in 1878, and now has more than 400 attorneys and technology specialists in the U.S., Europe, and China. Our success is rooted in our creative and inclusive culture, which values the diversity of people, experiences, and perspectives. Join Fish's
Minneapolis
team in our fast-paced
Risk Management
Department
as
an
Engagement Terms Coordinator/Specialist.
How Will You Make a Difference?
Coordinate intake by entering the required information into the Firm's new business intake system and monitoring the intake process with the goal of minimizing workflow delays.
Support attorney and staff expectations by communicating project status and issues and escalating as appropriate.
Act as a point of contact for procedural guidance related to new matter intake and engagement terms document reviews.
Prepare Engagement Letters using established templates and guidelines, ensuring alignment with Firm policies and legal requirements.
Assist with the review of Engagement Letters and OCGs by coordinating with internal departments to identify relevant issues and help draft responses for internal and external stakeholders.
Maintain centralized documentation and serve as liaison for client engagement terms and information requests, ensuring timely and accurate communication.
Support client analysis projects by organizing data, coordinating with management and stakeholders, and contributing to cross-departmental efforts to meet Firm objectives.
What Will You Bring to the Table?
Bachelor's degree in business administration or the equivalent experience.
At least 1 year related professional experience, preferably in the professional services industry.
Knowledge of drafting and reviewing Engagement Letters and responding to client and internal questions regarding such documents is preferred.
Demonstrated understanding of law firm operations, including general awareness of client relationship dynamics is preferred.
Ability to recognize potential issues in requests and appropriately escalate to supervisors or subject matter experts.
Ability to summarize and organize information clearly and concisely for internal use or communication.
Proficient in standard Firm software tools (e.g. Outlook, Word, Excel, PowerPoint), with a willingness to learn and navigate new systems (e.g. billing/accounting, relational databases).
Working knowledge of Adobe and Word are required.
Strong organizational skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
Ability to work independently with moderate supervision, while adhering to established timelines and procedures.
Demonstrated professionalism and effective communication, with a commitment to providing high-quality service.
Ability to be flexible and responsive to business needs, including adjusting work hours when necessary.
Ability to change and adapt to current and future responsibilities, circumstances, systems, team dynamics, and adherence to the firm's policies and procedures.
This is a hybrid position required to work in the Minneapolis on Wednesdays. The hours for this role are 11am-7:30pm.
Why Fish?
When you join our team, we offer:
Competitive pay and discretionary bonus opportunities along with a rich benefits package, including comprehensive medical and dental coverage, generous paid time off, and tuition reimbursement
Award-winning retirement and profit sharing plans with employer contribution
A family-friendly atmosphere with back-up child care, as well as health and wellness initiatives
A positive culture awarded an Outstanding Workplace designation in 2023 and 2024 by People Insight based on our high levels of employee engagement
The pay range for this position varies by geographic market. In Minneapolis, the estimated starting pay is $25.45 - $37.71 per hour (based on a 37.5-hour workweek), which is equivalent to $49,619 - $73,532 annually. Final compensation will be based on a variety of factors, including education, experience, skills, professional background, overall qualifications, and location.
Our Commitment to Diversity
As a firm that serves the world's greatest visionaries, we know that creativity and innovation are the result of seeing the world from multiple different perspectives. Having a diverse team enhances the quality of legal services we provide to our clients, sustains our standing as a premier IP law firm, and strengthens the fabric of our firm.
#LI-Hybrid
#LI-DM1
Service Center Representative - Orthopedic Call Center
Customer support specialist job in Bloomington, MN
TRIA is looking to hire a Service Center Representative to join our orthopedic team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
The primary work of the Service Center Representative will be dedicated to managing and responding to a high volume of incoming calls. Calls are a mixture of scheduling, messaging as well as assuring the patient is prepared for the next interaction with the care team.
The employee will follow processes and procedures that support standard work including defined specific scripts that assure all calls and requests are handled in a timely, accurate and professional manner. The major focus of the Service Center is to provide the best service that supports the goal of Everyone Caring Every Day while building relationships.
In addition, employees will support areas within a medical setting with strong interpersonal skills and flexibility. Employees will maintain patient confidentiality to protect patient rights. Furthermore, employees will provide excellent customer service (i.e. providing a pleasant greeting and a “I'm here to help you attitude”), complete defined work in a timely and professional manner, support on-going process improvement and organizational/department changes, identify self and department in all phone interactions, accept additional related tasks and maintain a clean and orderly work area.
Work Schedule:
M-F 8:30a-5:00p
Minimum Qualifications:
Knowledge, Skills, and Abilities:
Critical thinking to manage the complexity of using multiple processes and applications while supporting patient safety needs and experience.
Ability to handle and implement frequent changes in processes and protocols.
Strong verbal and written communication, human relations sensitivity and strong customer service skills, listening and telephone etiquette skills, medical terminology knowledge desirable, accurate computer/keyboarding skills required, comfort in asking patients for copays and payments, ability to promote and maintain good patient relations and patient confidentiality, demonstrates knowledge of age related growth and development principles necessary to provide appropriate service and assure safety of patients.
Preferred Qualifications:
Education, Experience or Equivalent Combination:
Some post-secondary education preferred.
Licensure/ Registration/ Certification:
NA
Knowledge, Skills, and Abilities:
Computer skills required including using dual monitors.
Call Center experience a plus.
Some medical background preferred.
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
Auto-ApplyHospitality Guest Experience Specialist
Customer support specialist job in Saint Paul, MN
Job DescriptionBenefits:
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Join the Spa Team Everyone's Talking About
Woodhouse Spa Woodbury Lakes
Voted
Americas Best Day Spa
by American Spa + Woodbury Magazine
Looking for a place where your vibe, voice, and attention to detail actually matter? Where you get to make someones dayevery day?
Were hiring Full-Time and Part-Time Spa Concierge team members who are all about great energy, amazing service, and a little everyday magic.
What Youll Be Doing:
As our Spa Concierge, youre the first smile guests see and the calm energy they feel. Youll help create a one-of-a-kind experience thats thoughtful, seamless, and totally relaxing.
Heres what your days might look like:
Welcoming guests with warmth and style
Making check-ins smooth and special
Setting the vibelighting, music, scent, and smiles
Answering calls like a pro (always with a great attitude)
Remembering the little thingslike their favorite drink or birthday
Supporting the team and keeping everything running like clockwork
What Makes Woodhouse Different?
We train you in The Woodhouse Wayour signature approach to luxury + careso you feel confident and supported from day one. This is more than a front desk jobits a front-row seat to a feel-good, people-first culture.
Perks & Benefits:
Competitive pay + incentives
Paid vacation + healthcare (for full-time)
Discounts on spa services + products (yes, please)
Paid training
Gorgeous, state-of-the-art workspace
Team that feels like family
If youre someone who brings the good energy, pays attention to the details, and loves being part of a team that uplifts each otherwed love to meet you.
Apply today and step into something special.
Woodhouse Spa is proud to be an Equal Opportunity Employer. Were a smoke-free, drug-free workplace.
Senior Client Portfolio Specialist
Customer support specialist job in Minneapolis, MN
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
Salary Range
The salary range for this position is $62,300 - $153,00 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.
We are currently seeking a Client Portfolio Specialist that will act as a subject matter expert for the Centralized Management Team (CMT) and is responsible for servicing Portfolio Managers, Wealth Advisors, and Trust Administrators with the conversion and implementation of their clients' portfolios to the centralized modeled platform. The incumbent will also work closely with Portfolio Construction, Middle Office, and Operations teams. The Client Portfolio Specialist is responsible for assisting the Senior Manager Central Management with oversight of changes made to the portfolio including strategy updates, model changes, and raising cash. The incumbent will also assist in the planning and implementation of changes to the portfolio accounting system and related systems/technology utilized by the Central Management Team. The Client Portfolio Specialist will take direction from the Portfolio Manager, Wealth Advisor, or Trust Administrator on the implementation of the models or changes to the portfolio.
Key Accountabilities
Management of Investment Portfolios:
Provide ongoing oversight of assigned Old National Wealth Management accounts.
Model and implement changes to holdings and asset allocation to maintain compliance with strategies and policies including proper asset allocation, portfolio rebalancing, investment strategy changes, and raising cash.
Manage account liquidity for ongoing cash demands and distributions.
Perform annual Reg. 9 Investment reviews for assigned accounts and ensure full compliance with regulations.
Subject Matter Expertise:
Comprehensive understanding of different strategy types.
Technical knowledge of the systems to operationalize the processes required to centrally manage accounts.
Expand knowledge base by attending and participating in industry and corporate seminars, classes, and professional development sessions.
Effective Communication
Efficient communication with portfolio managers, wealth advisors, trust administrators, and administrative assistants regarding the central management of accounts
Operational Efficiency:
Take on various projects needed to support portfolio managers and increase the efficiency of the Central Management Team.
Liaison with peers in technology, solutions, and operations to build and test new software and operational processes.
Key Competencies for Position
Technical Knowledge - Demonstrate mastery of Charles River and Microsoft Excel and ensuring accuracy of data models.
Critical Thinking and Decision Making - Maintain an in-depth knowledge of current economic and financial market conditions.
Communicating with Impact - Demonstrate excellent verbal and presentation skills and be comfortable explaining complex processes in simple to understand terms to internal partners.
Team Member - Demonstrate ability to build a collaborative working environment among internal partners and develop associate client portfolio specialists.
Qualifications and Education Requirements
BS/BA degree in accounting, finance, business or related field, and the equivalent in education and work experience.
Minimum 4 years of related industry/work experience.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team.
We can recommend jobs specifically for you! Click here to get started.
If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)
Auto-ApplyClient Specialist - St. Paul
Customer support specialist job in Saint Paul, MN
We are seeking an enthusiastic and customer-focused Client Specialist to join our Deposit Services team at our Corporate location in St. Paul. In this role, you will serve as the face of the bank as the initial welcoming contact for clients and provides superior customer service while processing client requests in person, by phone or email in a positive professional environment.
Hours: 8:15 AM to 4:45 PM *No weekends*
RESPONSIBILITIES:
* Accurately process routine financial transactions including check cashing, deposits, withdrawals, transfers, and loan payments through Integrated Teller processing system
* Greet all clients, answer phone calls, monitor client services inbox promptly and access client information as requested to ensure a positive client experience
* Ensure client identity verification procedure is followed with each client request
* Balance assigned Integrated Teller role, cash recycler, and vault inventory in accordance with procedures
* Ensure all required documentation is completed for all transactions
* Complete suspicious activity incidents and process client fraud requests timely in conjunction with the Deposit Operations department
* Sort, distribute, and process returned mail
* Assist with scanning of documentation into internal systems such as Accu
* Positively represent the bank in all interactions with clients, coworkers, and vendors
* Maintain conference rooms, kitchen and front desk and ensure adequate supplies are available
* Adhere to the bank's policies, procedures, security requirements and government regulations including (but not limited to) BSA
* Participate in on-going training to enhance knowledge of banking and keep abreast of new and/or changes in regulations
QUALIFICATIONS:
* Outstanding interpersonal and communication skills
* Prior retail or customer service experience
* Professional, friendly demeanor
* Proficient with Microsoft Word, Excel, Outlook, and PowerPoint
* Knowledge of ITI and Integrated Teller a plus
* College degree preferred
ABOUT BRIDGEWATER BANK:
Picture yourself at one of the Twin Cities' best places to work, surrounded by people who challenge you, support you, and inspire you to be your best. Welcome to Bridgewater Bank.
We're on a mission to be the finest entrepreneurial bank in the Twin Cities. Like true entrepreneurs, we run fast and lean. We are in constant evolution and the runway for personal and professional growth is long. People are our strength, and that's why we've created and sustained an award-winning culture that promotes growth and celebrates the big and little wins along the way.
At the end of the day, we believe competitive salaries, top-tier benefits, a hybrid work model, and transparency into the business is a given. Working together toward something meaningful with people you enjoy, is just a bonus! Will you join us?
COMPENSATION & BENEFITS:
The typical hourly base pay for this role is $20/hr. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance.
Bridgewater Bank provides a broad offering of competitive benefits including (but not limited to):
* Healthcare (medical, dental, vision)
* Basic term and optional term life insurance
* Short-term and long-term disability
* Parental leave
* 401(k) with employer match
* Paid vacation & paid holidays
PLEASE NOTE:
The above is intended to describe the general content of and requirements for this position. It is not to be construed as an exhaustive list of duties, responsibilities, or requirements. It is Bridgewater Bank's policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law.
STATUS: Non-Exempt
School District Call Center Specialist
Customer support specialist job in Minneapolis, MN
Temp
Indrotec seeking Call Center Specialists for a local school district transportation office. As a District Call Center Specialist, you will provide essential frontline support by managing both emergency and non-emergency calls. This role plays a vital part in ensuring safe, efficient, and timely transportation services while delivering exceptional customer service to our community.
Key Responsibilities:
Answer, assess, and triage incoming calls in a prompt and professional manner
Maintain clear, continuous communication with drivers and staff
Accurately report safety concerns, incidents, and unusual activity
Support a positive and professional work environment while upholding confidentiality standards
Qualifications:
High School Diploma or GED required
Minimum of 2 years' experience in customer service or administrative support
Excellent communication, data entry, and problem-solving skills
Familiarity with safety procedures, proper recordkeeping, and communication protocols
Why Join Us?
You'll be part of a dedicated team that prioritizes safety, collaboration, and service excellence. If you thrive in a fast-paced environment and enjoy helping others, we'd love to hear from you.
Dispatcher / Call Center Specialist - Multiple Day Shift Openings
Customer support specialist job in Rockford, MN
Wright-Hennepin International Response Center (WHIRC) is a 24-hour alarm monitoring center. The Dispatch/Call Center Specialist is responsible for quickly and accurately answering customer calls in a fast-paced high-volume call center environment. This position acts as the initial service call contact for customer with service problems and ensures the means for resolution of the problem. Other duties include maintaining alarm activity and performing data entry of new account information and database changes.
The Dispatch/Call Center Specialist works a 10-hour rotating shift.
Available Day Shift Schedules:
4:00am - 2:00pm
6:00am - 4:00pm
8:00am - 6:00pm
The successful candidate must be able to work the shift schedule, including working weekends and holidays, and be open to helping with shift coverage to accomplish daily requirements and activity as needed. The team atmosphere is fun, engaging and makes time for additional training and career development.
Location
The position is located at our company headquarters in Rockford, Minn. Rockford is located 15 miles west of Plymouth on Hwy 55.
Responsibilities
Answer incoming telephone and alarm traffic in a timely and professional manner. Provide quick, accurate, courteous and professional service, abiding by the customer service standards, policies and procedures. Provide the customer with the best possible service and a positive experience.
Obtain account information from technicians and customers and enter information accurately and in a timely manner to the automation system.
Perform system checks on equipment, recognize and correct minor equipment problems, and accurately report concerns and problems with equipment and customers.
Train and participate in monthly training, emergency generator and back-up power testing, complete Central Station Alarm Association training and certification.
Working Conditions
The Call Center Rep works primarily in a climate-controlled office environment. Must have the ability to perform finger and hand manipulation and perform repetitive motions in order to use office equipment. Ability to exert up to 10 lbs. of force when moving items such as computer printouts, notebook ledgers, office equipment, etc. The ability to make verbal and written presentations relating to the business.
Pay
Starting pay is $20.00 plus shift differential for evening/overnight hours.
WH offers a comprehensive health insurance plan including medical, dental, and vision coverage. WH also offers a generous company 401K match and contributions to a Health Savings Account. Employees have the potential to receive an annual bonus. Paid time off and paid holidays are provided. Other benefits include tuition reimbursement programs, flexible spending account access, dependent care FSA, and more.
Requirements
High school education or equivalent
1+ year of customer service experience, preferably in a high call volume environment
Successful completion of WHIRC dispatcher training and probation
Must obtain and maintain all initial and ongoing licensures by meeting all state and federal requirements
Must adhere to WH's core values of Teamwork, Dependability, Performance, Integrity, Safety and Member/Customer Focused.
Adult Residential Support Professional - Full Time 1st Shift
Customer support specialist job in Hastings, MN
Lutheran Social S
vices of Wisconsin and Upper Michigan is seeking an Adult Residential Support Professionals to join our Exodus House Team!
Exodus House provides transitional residential services to adult males referred by the Department of Corrections. This is a 12 bed facility for young adult men with an average stay of 90-120 days. Lutheran Social Services (LSS) - Exodus House is located in Hudson, Wisconsin.
With support from our counselors and supervisor, our Adult Residential Support Professionals perform work involving the care, services, and treatment of clients seeking services in Addictions and Restorative Justice (ARJ) facilities (Substance Use Disorder and/or criminogenic risk/needs/responsivity factors).
This is a continuous posting in anticipation of future full-time (40 hours/week), benefit eligible opportunities on 1st shift.
Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling
Records observations relating to actions and behavior of residents and maintains records and reports as required
Performs general housekeeping and cleaning duties as needed
May organize and distribute clothing, bedding and other supplies
Provides medication monitoring or medication administration as outlined in specific program policies
Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program
Identifies emergencies or crisis situations and responds appropriately
Maintains awareness of clinical treatment plan and supports residents in achieving goals
Ability to work independently and problem solve efficiently
Attends staff meetings and participates in training activities as required
Maintains confidential client information and record
May assist with meal preparation and other life skills for residents
May assist with grocery shopping for the facility
May transport residents to meetings, services, appointments and other activities
May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests
May provide educational group activities for clients within program specified parameters.
May administer basic first aid as needed
Other duties as required
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements
.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred.
Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire).
LANGUAGE SKILLS:
Ability to communicate both in verbal and written format, effectively and efficiently in job.
COMPUTER SKILLS/TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk.
The incumbent of this position works in a community based residential environment. The incumbent will also be exposed to outdoor conditions when monitoring outdoor activities with residents, assisting with shoveling snow in the winter on sidewalks to assure safety, and potentially assisting with yard care spring-fall.
The noise level in the work environment is usually moderate.
TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role.
LSS is an Equal Opportunity Employer (EOE).
Senior Client Portfolio Specialist
Customer support specialist job in Minneapolis, MN
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
Salary Range
The salary range for this position is $62,300 - $153,00 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.
We are currently seeking a Client Portfolio Specialist that will act as a subject matter expert for the Centralized Management Team (CMT) and is responsible for servicing Portfolio Managers, Wealth Advisors, and Trust Administrators with the conversion and implementation of their clients' portfolios to the centralized modeled platform. The incumbent will also work closely with Portfolio Construction, Middle Office, and Operations teams. The Client Portfolio Specialist is responsible for assisting the Senior Manager Central Management with oversight of changes made to the portfolio including strategy updates, model changes, and raising cash. The incumbent will also assist in the planning and implementation of changes to the portfolio accounting system and related systems/technology utilized by the Central Management Team. The Client Portfolio Specialist will take direction from the Portfolio Manager, Wealth Advisor, or Trust Administrator on the implementation of the models or changes to the portfolio.
Key Accountabilities
Management of Investment Portfolios:
Provide ongoing oversight of assigned Old National Wealth Management accounts.
Model and implement changes to holdings and asset allocation to maintain compliance with strategies and policies including proper asset allocation, portfolio rebalancing, investment strategy changes, and raising cash.
Manage account liquidity for ongoing cash demands and distributions.
Perform annual Reg. 9 Investment reviews for assigned accounts and ensure full compliance with regulations.
Subject Matter Expertise:
Comprehensive understanding of different strategy types.
Technical knowledge of the systems to operationalize the processes required to centrally manage accounts.
Expand knowledge base by attending and participating in industry and corporate seminars, classes, and professional development sessions.
Effective Communication
Efficient communication with portfolio managers, wealth advisors, trust administrators, and administrative assistants regarding the central management of accounts
Operational Efficiency:
Take on various projects needed to support portfolio managers and increase the efficiency of the Central Management Team.
Liaison with peers in technology, solutions, and operations to build and test new software and operational processes.
Key Competencies for Position
Technical Knowledge - Demonstrate mastery of Charles River and Microsoft Excel and ensuring accuracy of data models.
Critical Thinking and Decision Making - Maintain an in-depth knowledge of current economic and financial market conditions.
Communicating with Impact - Demonstrate excellent verbal and presentation skills and be comfortable explaining complex processes in simple to understand terms to internal partners.
Team Member - Demonstrate ability to build a collaborative working environment among internal partners and develop associate client portfolio specialists.
Qualifications and Education Requirements
BS/BA degree in accounting, finance, business or related field, and the equivalent in education and work experience.
Minimum 4 years of related industry/work experience.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team.
Auto-ApplyClient Specialist - St. Louis Park
Customer support specialist job in Saint Louis Park, MN
We are seeking an enthusiastic and customer-focused Client Specialist to join our Deposit Services team at our Corporate location in St. Louis Park. In this role, you will serve as the face of the bank as the initial welcoming contact for clients and provides superior customer service while processing client requests in person, by phone or email in a positive professional environment.
Hours: 8:15 AM to 4:45 PM *No weekends*
RESPONSIBILITIES:
* Accurately process routine financial transactions including check cashing, deposits, withdrawals, transfers, and loan payments through Integrated Teller processing system
* Greet all clients, answer phone calls, monitor client services inbox promptly and access client information as requested to ensure a positive client experience
* Ensure client identity verification procedure is followed with each client request
* Balance assigned Integrated Teller role, cash recycler, and vault inventory in accordance with procedures
* Ensure all required documentation is completed for all transactions
* Complete suspicious activity incidents and process client fraud requests timely in conjunction with the Deposit Operations department
* Sort, distribute, and process returned mail
* Assist with scanning of documentation into internal systems such as Accu
* Positively represent the bank in all interactions with clients, coworkers, and vendors
* Maintain conference rooms, kitchen and front desk and ensure adequate supplies are available
* Adhere to the bank's policies, procedures, security requirements and government regulations including (but not limited to) BSA
* Participate in on-going training to enhance knowledge of banking and keep abreast of new and/or changes in regulations
QUALIFICATIONS:
* Outstanding interpersonal and communication skills
* Prior retail or customer service experience
* Professional, friendly demeanor
* Proficient with Microsoft Word, Excel, Outlook, and PowerPoint
* Knowledge of ITI and Integrated Teller a plus
* College degree preferred
ABOUT BRIDGEWATER BANK:
Picture yourself at one of the Twin Cities' best places to work, surrounded by people who challenge you, support you, and inspire you to be your best. Welcome to Bridgewater Bank.
We're on a mission to be the finest entrepreneurial bank in the Twin Cities. Like true entrepreneurs, we run fast and lean. We are in constant evolution and the runway for personal and professional growth is long. People are our strength, and that's why we've created and sustained an award-winning culture that promotes growth and celebrates the big and little wins along the way.
At the end of the day, we believe competitive salaries, top-tier benefits, a hybrid work model, and transparency into the business is a given. Working together toward something meaningful with people you enjoy, is just a bonus! Will you join us?
COMPENSATION & BENEFITS:
The typical hourly base pay for this role is $20/hr. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance.
Bridgewater Bank provides a broad offering of competitive benefits including (but not limited to):
* Healthcare (medical, dental, vision)
* Basic term and optional term life insurance
* Short-term and long-term disability
* Parental leave
* 401(k) with employer match
* Paid vacation & paid holidays
PLEASE NOTE:
The above is intended to describe the general content of and requirements for this position. It is not to be construed as an exhaustive list of duties, responsibilities, or requirements. It is Bridgewater Bank's policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law.
STATUS: Non-Exempt
Hospitality Guest Experience Specialist
Customer support specialist job in Woodbury, MN
Responsive recruiter Benefits:
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
✨ Join the Spa Team Everyone's Talking About ✨
Woodhouse Spa - Woodbury Lakes
Voted
America's Best Day Spa
by American Spa + Woodbury Magazine
Looking for a place where your vibe, voice, and attention to detail actually matter? Where you get to make someone's day-every day?
We're hiring Full-Time and Part-Time Spa Concierge team members who are all about great energy, amazing service, and a little everyday magic.
What You'll Be Doing:
As our Spa Concierge, you're the first smile guests see and the calm energy they feel. You'll help create a one-of-a-kind experience that's thoughtful, seamless, and totally relaxing.
Here's what your days might look like:
💫 Welcoming guests with warmth and style
💫 Making check-ins smooth and special
💫 Setting the vibe-lighting, music, scent, and smiles
💫 Answering calls like a pro (always with a great attitude)
💫 Remembering the little things-like their favorite drink or birthday
💫 Supporting the team and keeping everything running like clockwork
What Makes Woodhouse Different?
We train you in The Woodhouse Way-our signature approach to luxury + care-so you feel confident and supported from day one. This is more than a front desk job-it's a front-row seat to a feel-good, people-first culture.
Perks & Benefits:
🌿 Competitive pay + incentives
🌿 Paid vacation + healthcare (for full-time)
🌿 Discounts on spa services + products (yes, please)
🌿 Paid training
🌿 Gorgeous, state-of-the-art workspace
🌿 Team that feels like family
If you're someone who brings the good energy, pays attention to the details, and loves being part of a team that uplifts each other-we'd love to meet you.
Apply today and step into something special.
Woodhouse Spa is proud to be an Equal Opportunity Employer. We're a smoke-free, drug-free workplace.
Compensation: $15.00 - $18.00 per hour
Passion Meets Purpose at Woodhouse
At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
Auto-ApplyAdult Residential Support Professional - Full Time 1st Shift
Customer support specialist job in Prescott, WI
Lutheran Social S
vices of Wisconsin and Upper Michigan is seeking an Adult Residential Support Professionals to join our Exodus House Team!
Exodus House provides transitional residential services to adult males referred by the Department of Corrections. This is a 12 bed facility for young adult men with an average stay of 90-120 days. Lutheran Social Services (LSS) - Exodus House is located in Hudson, Wisconsin.
With support from our counselors and supervisor, our Adult Residential Support Professionals perform work involving the care, services, and treatment of clients seeking services in Addictions and Restorative Justice (ARJ) facilities (Substance Use Disorder and/or criminogenic risk/needs/responsivity factors).
This is a continuous posting in anticipation of future full-time (40 hours/week), benefit eligible opportunities on 1st shift.
Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling
Records observations relating to actions and behavior of residents and maintains records and reports as required
Performs general housekeeping and cleaning duties as needed
May organize and distribute clothing, bedding and other supplies
Provides medication monitoring or medication administration as outlined in specific program policies
Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program
Identifies emergencies or crisis situations and responds appropriately
Maintains awareness of clinical treatment plan and supports residents in achieving goals
Ability to work independently and problem solve efficiently
Attends staff meetings and participates in training activities as required
Maintains confidential client information and record
May assist with meal preparation and other life skills for residents
May assist with grocery shopping for the facility
May transport residents to meetings, services, appointments and other activities
May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests
May provide educational group activities for clients within program specified parameters.
May administer basic first aid as needed
Other duties as required
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements
.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred.
Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire).
LANGUAGE SKILLS:
Ability to communicate both in verbal and written format, effectively and efficiently in job.
COMPUTER SKILLS/TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk.
The incumbent of this position works in a community based residential environment. The incumbent will also be exposed to outdoor conditions when monitoring outdoor activities with residents, assisting with shoveling snow in the winter on sidewalks to assure safety, and potentially assisting with yard care spring-fall.
The noise level in the work environment is usually moderate.
TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role.
LSS is an Equal Opportunity Employer (EOE).