Customer Success Specialist
Customer support specialist job in Somerset, NJ
Do you love developing and nurturing great relationships?
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
Location: Onsite from Somerset,NJ
Qualifications:
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with Life Sciences MSP clients.
Strong understanding of working with VMS and MSP based accounts.
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Key Responsibilities:
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Additional Requirements:
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Benefits of working at N2S:
Uncapped Commissions
100% Contribution to Health/Dental/Vision
Customer Service Representative
Customer support specialist job in Woodbridge, NJ
Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock!
We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism.
RESPONSIBILITIES
• Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy.
• Ensure first call resolution, making the customer experience as seamless as possible.
• Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella).
• Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment.
• Utilize your analytical and decision-making skills to address policy changes and corrections effectively.
• Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise.
• The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday.
QUALIFICATIONS
• Strong interpersonal, communication, and organizational skills.
• Analytical mindset with good decision-making abilities.
• Proficiency in computer skills and data entry.
• High motivation to take ownership and follow up on tasks.
• Flexibility to adapt to a fast-paced, changing environment.
• Ability to work weekdays and rotational Saturdays.
• High school diploma required, college degree is a plus!
• Spanish language proficiency is a plus!
SALARY RANGE
The pay range for this position is $45,000 to $49,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
PERKS & BENEFITS
• 4 weeks accrued paid time off + 9 paid national holidays per year
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Free onsite gym at our Woodbridge Location
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement
ABOUT THE COMPANY
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
#LI-DNI
Bilingual Customer Accounts Advisor
Customer support specialist job in Perth Amboy, NJ
The salary range for this role is $16.50 to $17.50 per hour/annually*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Child Support Call Center Associate I
Customer support specialist job in Trenton, NJ
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Child Support Call Center Associate I Full-Time, Onsite, Hamilton, NJ $17.50/Hr (Non-Bilingual) $18.50 (Bilingual Spanish and English). A Typing survey/assessment is required. (Please complete it after the application is submitted) Are you seeking an opportunity to make a real impact on a company that appreciates ideas and new ways of thinking? Training - is 7 weeks (8:30 am-5 pm M-F) after training the working hours M-F starting time 8 AM-4:30 PM or 8:30 PM- 5PM Join the Conduent Customer Service Team Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
$17.50 (Non-Bilingual) $18.50 (Bilingual) per hour pay rate (bi-weekly pay). After training, .50 increased- 6 months after training.
No weekends
Paid Training
Full-time schedule (40 hrs. a week)
Career Growth Opportunities
Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package (including PerkSpot), so you'll be able to thrive both personally and professionally.
About the Role The Customer Care Associate will handle inquiries for the New Jersey Department of Human Services Office of Child support and the services it provides via inbound calls. While speaking with the Customer on the phone, CSRs will address and research customer inquiries and provide appropriate and accurate information.
Inbound Call Center - The Agent is responsible for responding to telephone inquiries and concerns using approved procedures and guidelines while ensuring the quality and integrity of the call.
Answers questions on various issues such as child support payments history and account histories.
Resets Personal identification of callers unable to self-serve in the Interactive Voice Response system.
Gathers information, research/resolves inquiries, and appropriately documents customer calls.
Ability to read and interpret documents on file.
Understand and retain a large amount of information.
Associates should have the skills to answer and respond professionally to escalate calls, should they arise.
Communicate appropriate options for resolution promptly
Review the customer needs and inform customers of services and resources available to them.
Requirements
High School diploma or GED
Background and drug screening required
Typing WPM 30
Able to operate dual monitors, Navigate different software applications.
Advance in Computer keyboarding
2 years of Call center/Customer service experience.
Able to work onsite in Hamilton, NJ.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.50
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ...@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
Customer Service Associate
Customer support specialist job in Piscataway, NJ
Soar with us at Wawa.
We believe we can make life a little better every day - one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.
As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.
What you'll do:
Greet and engage with customers to ensure their needs are met both quickly and courteously.
Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well as keeping our coffee station clean and organized.
Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
Help keep our stores clean and safe by following all established policies, procedures, and guidelines.
Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.
Benefits:
We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to additional benefit and wellness programs.
Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
Great communication and customer service skills.
Ability to thrive in a fast-paced environment and multitask like a pro.
Must be 16+ years old with reliable transportation.
Enjoy working in a team environment.
The hourly range for this position is $16.00 - $20.00 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at ...@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
Customer Service
Customer support specialist job in Edison, NJ
A leading provider of luxury home textiles and bedding, Home City Inc is a family operated company that is rapidly expanding to meet our market demand. The nature of our work offers a huge array of versatility and opportunity in addition to the ability to grow with us as we explore new prospects. Our work environment is a place where you can learn from us, learn with us, and share your ideas.
We started our business in the late 1980's in, New York USA . Having over 25 years of experience, our production has grown from a small office in Brooklyn, NY to world-wide manufacturing and importing company.
Today, our fulfillment center is located in Edison, NJ USA, having three international offices located in China, Egypt and India. Our International offices control the Quality Assurance on all of our products. We have incredible inventory consisting of Bed Sheet Sets, Duvet Cover Sets, Towels, Alternative Comforters, Alternative Mattress Toppers, Alternative Pillows, Robes, etc.
Job Description
The ability to provide excellent Customer Service
Providing service and resolution to product problems by translating the customer's complaint, determining the cause of the issue at hand, selecting and explaining the best solution to solve it, prioritizing correction or adjustment, and following up to ensure resolution
Update internal database with every customer transaction
Maintain documentation regarding the outcome of all activities through data entry relating to calls, emails, faxes, and mail.
Answer Incoming telephone calls regarding all aspects of our business while maintaining a courteous and cooperative attitude with all customers.
Receive and process all phone and online orders
Follow up and make scheduled call backs to customers where necessary
Keyboard and Advanced PC Knowledge required
Identify and escalate priority issues
Maintain proficiency in programs, products, and/or platforms assigned
Accurately process transactions using a CRM software
Stay up to date with system and products information, changes and updates
Qualifications
2-3 years call center support and/or customer service experience
Able to type 40 words per minute
Enjoys working with customers and delivering exceptional customer service
Determination related to grow their own skills
Proficient computer skills, specifically working with Windows and Microsoft office
Self motivated (Willing to do what it takes to get the job done right)
Contributes to team effort by accomplishing related results as needed
Exemplary Attendance and Punctuality
Retains effectiveness when experiencing major changes in personal work tasks or work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures.
Maintain stable performance under pressure or opposition handling stress in a manner that is acceptable to others and to the organization.
Additional Information
Compensation
Home City Inc offers a competitive salary
Generous benefits package
Casual dress
Rapid learning and growth opportunities
Quarterly bonus eligibility
Health benefits package
Vacation, holiday and sick pay
Generous wholesale discounts
Quarterly bonus eligibility.
This is a great time to join our organization, well established home textiles leader.
We thank you for your interest in Home City Inc and invite you to visit our website.
*******************
Please provide the following
• Resume
• Cover letter including your compensation requirements
• Examples of work
All candidates must be within local commuting distance of our Edison, NJ office.
Sales and Customer Acquisition Representative
Customer support specialist job in Elizabeth, NJ
Ascension Management, a fast-growing Sales and Business Development firm in New Jersey, is seeking a driven individual to join as a Sales and Customer Acquisition Representative. This is a hands-on opportunity to lead local market expansion, gain experience in customer acquisition, and launch a rewarding career by connecting clients to essential internet, voice, and entertainment services.
As a Sales and Customer Acquisition Representative, you'll master direct sales strategies and telecom product expertise through intensive training. This Sales and Customer Acquisition Representative role focuses on driving business growth by generating leads, delivering persuasive presentations, and closing deals, ensuring seamless onboarding for new customers.
Role Requirements For A Sales and Customer Acquisition Representative:
Participate in advanced training covering direct sales strategies, customer acquisition tactics, and product expertise in telecommunications
Proactively connect with residential consumers through targeted sales outreach in assigned territories
Conduct personalized consultations to uncover customer needs and position tailored solutions that deliver value
Deliver compelling presentations, overcome objections, and close new accounts with confidence and professionalism
Manage the enrollment process end-to-end, ensuring accurate documentation and a seamless customer experience
Consistently meet or exceed acquisition goals while maintaining detailed CRM records of leads and new accounts
Join ongoing sales coaching, market briefings, and training to sharpen skills and stay ahead of industry trends
What's In It For Our Sales And Customer Acquisition Representative?
Drive customer growth and expand market share for essential telecom services with results you can see
Build expertise in direct sales, negotiation, lead generation, and acquisition strategies valued across industries
Access clear career pathways into advanced sales, business development, and leadership roles
Thrive in a competitive, goal-oriented culture that supports growth and celebrates success
Gain hands-on experience in customer acquisition and market development-essential for a thriving sales career
Receive personalized coaching from experienced sales leaders invested in your success
Qualities That Set You Apart As A Sales And Customer Acquisition Representative:
You possess an undeniable drive to win and excel in a direct sales environment
You're a natural hunter, always seeking new opportunities and challenges
You have exceptional persuasive communication skills and can influence decisions effectively
You thrive on exceeding targets and are motivated by aggressive goals
You're incredibly resilient, turning challenges into opportunities for growth
You're a strategic thinker who can identify and capitalize on new market segments
You maintain a high level of energy and enthusiasm in every direct interaction
Your earning potential is directly tied to your performance, with no limits placed on commissions. Compensation estimates are based on what typical annual commission compensation is earned in the role.
Auto-ApplyDirector of Customer Support, Service
Customer support specialist job in Somerset, NJ
BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!
Job Description
Role Purpose
We are seeking a highly experienced and strategic Director of Service to lead our aftermarket and service business across North America. This leadership role is responsible for defining and executing service strategies that drive operational excellence, revenue growth, and long-term customer partnerships within BEUMER Group's Customer Support Product Business Portfolio. The successful candidate will bring deep expertise in one or more of the following industries: minerals and mining, petrochemical, cement, or heavy industry, and will oversee all aspects of service delivery-including technical support, warranty management, and lifecycle services-across our portfolio of filling, packaging, and palletizing systems (including stretch hood solutions) as well as bulk material handling solutions (bucket elevators, hot-material feeders, and overland conveyors). Leading a team of technical field and office-based professionals, the Director will be accountable for performance, safety, and financial outcomes while continuously enhancing service capabilities and expanding the value of BEUMER's product business offerings.
Key Responsibilities
* Strategic Leadership & P&L Ownership
* Develop and execute service strategies that align with BEUMER's overall business objectives, ensuring continuous improvement and long-term growth in residential services.
* Lead the Service organization with full P&L responsibility, driving profitable growth through spare parts, upgrades, modernization, retrofits, and service contracts.
* Define and execute KPIs around equipment uptime, response time, MTTR, service contract attachment, and customer satisfaction.
* Drive customer-focused initiatives to expand service offerings, increase contract penetration, and enhance spare parts and warranty sales.
* Partner with Sales, Engineering, and Executive Leadership to develop proposals, service contracts, and lifecycle solutions that address customer needs and business opportunities.
* Ensure alignment with company goals related to safety, quality, sustainability, and innovation.
* Operational Excellence
* Provide full-circle management of service operations, including service contracts, warranty agreements, upgrades, preventive maintenance, and technical support.
* Standardize service processes across installation, commissioning, maintenance, and troubleshooting for conveyors, filling, and palletizing equipment.
* Ensure compliance with all safety standards (MSHA, OSHA, and petrochemical site regulations).
* Implement digital tools for predictive maintenance, remote diagnostics, and lifecycle planning.
* Monitor KPIs for service performance, customer satisfaction, and financial results; implement corrective actions where needed.
* Maintain oversight of hotline support, ensuring effective tiered escalation processes and swift issue resolution.
* Drive risk assessment and mitigation strategies to safeguard contract execution and customer relationships.
* Team Leadership
* Build, mentor, and retain a high-performing service team, including regional managers, field service engineers, and support staff.
* Foster a culture of safety, accountability, and continuous improvement.
* Develop and implement training programs to strengthen technical expertise, safety awareness, and customer service excellence.
* Ensure succession planning, workforce development, and talent retention to sustain organizational growth and resilience.
* Customer Engagement & Commercial Growth
* Serve as the primary executive sponsor for strategic customers, ensuring high-quality lifecycle support.
* Drive service sales including LTSA/SLAs, audits, modernization packages, and training programs.
* Proactively engage with customers to identify opportunities for service improvements, upgrades, and future contracts.
* Represent BEUMER Group in customer meetings, negotiations, and strategic reviews, ensuring a balance of customer satisfaction and business performance.
Annual compensation range: $140,000.00 - $150,000.00 annually
The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.
Qualifications
Key Requirements and Professional Attributes
* Bachelor's degree in Engineering, Business, or related field (Master's degree preferred).
* Industry Expertise: Minimum 10+ years' leadership experience in Service/Aftermarket roles within industrial equipment supporting minerals & mining, petrochemical, or heavy manufacturing environments.
* Technical Scope: Strong knowledge of conveying systems (overland conveyors, bucket elevators, feeders for hot materials) and/or end-of-line packaging systems (stretch hood, palletizers, filling solutions).
* Proven track record of growing service revenue through spare parts, modernization, and service contracts.
* Experience leading large, distributed service organizations with a mix of direct and indirect resources.
* Strong financial acumen (budgeting, forecasting, ROI analysis).
* Ability to engage credibly with senior-level customer stakeholders and negotiate service agreements.
* Exceptional leadership, communication, and influencing skills across all organizational levels.
* Ability to travel up to 50% of the time, based on business needs.
Additional Information
BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees:
* Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
* 401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
* Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!
* Ancillary Insurances: Including vision, accident, and critical illness insurance.
* Generous Paid Time Off: Achieve the optimal work-life balance.
* Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
* Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.
BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
On-Going Service Analyst
Customer support specialist job in Howell, NJ
Brookstone Management is a leader in residential and commercial property preservation and REO management solutions.
Brookstone Management is seeking entry-level candidates to join our Ongoing Services department. The ideal applicant will be a self-starter with strong attention to detail. Duties and responsibilities include, but are not limited to the following:
Review inspection surveys and photos provided by our vendors to ensure inspections are being completed at the correct property.
Review completed ongoing services orders such as grass cuts and snow removals provided by our vendors to ensure work has been completed.
Ensure property conditions are properly documented and photographed.
Communicate deficient work orders with the vendors.
Identify and communicate damages and escalated issues to the appropriate parties (e.g. investors, clients, management).
Provide written updates to client system of records.
Skills and Experience:
High School Diploma or equivalent required (Associate's or bachelor's degree preferred)
Computer proficiency required.
Prior data entry experience preferred.
Strong written and verbal communication skills required.
Experience in Microsoft Office is preferred.
Thorough attention to detail
Ability to work individually, or as part of a team.
Knowledge of Property Preservation, REO, Mortgage industry is plus.
Auto-ApplyCustomer Support Representative
Customer support specialist job in Marlboro, NJ
BNL School Pictures is a family owned photography business that offers high-quality products and services to its customers and strives to be on the forefront in technical innovation and personal service. BNL School Pictures is subsidiary of BNL Enterprises, Inc. Our products and services to include elementary & middle schools portraits, yearbook photography, undergraduates, sports teams, social functions and studio photography.
This position is on site in Marlboro, NJ. Working hours are either 8am-4pm or 9am-5pm.
The Customer Support Representative will provide administrative, product and customer service support to our schools, students, and company staff.
Responsibilities:
Answering of Customer Support department phone lines, in order to answer customer questions, and do problem research and resolution of customer concerns.
Perform data entry into company software programs, in order to assist customers in placing orders.
Complete filing tasks to assist in keeping track of customer orders.
Place customer orders that are called in over the phone.
Other duties as assigned.
Skills and Qualifications:
Strong attention to detail and service is a priority.
Experience with Windows-based software including Word and Excel.
Experience in handling a large call volume in a fast paced environment.
Must be well organized
Previous customer service experience a plus.
Position has full time hours while during the school year.
Customer Service Agent - 2nd Shift
Customer support specialist job in Carteret, NJ
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Dole Packaged Foods, LLC, Carteret
Division: Solutions
Job Posting Title: Customer Service Agent - 2nd Shift - 99574
Time Type: Full Time
The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site.
As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Customer Service
Process and input all customer orders.
Running and printing shipments from WMS.
Run stock reports to check for product availability.
Generate all related paperwork and necessary information required for customer work orders
Checking all orders for special requests
Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise.
Follow up with other departments to ensure the service standards are being met.
Assure proper invoicing of accounts by verifying customers as required.
Handles returned merchandise in an efficient manner and assure proper credit is given to the customer.
Customer Interfacing Activities
Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction.
Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.
Documentation
Ensure the accuracy of all receiving and shipping documents.
Gather and maintain all data and records relative to shipping and receiving activities.
Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents.
Prepare any reports concerning customer service as required by supervisors.
Assist in resolving any discrepancies.
Data Entry
Operate the computer terminal in a proficient manner.
Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion.
Clerical
Oversee all paperwork associated with orders and maintain the corresponding files.
Answer phone calls and operates various types of office machines and computers necessary to perform duties.
Greet customers and visitors to the office.
Effectively correspond with customers as required.
Communication
Answer incoming telephone calls in a cheerful, courteous, and timely manner.
Promptly route each call to the proper party, taking messages when necessary.
Assist callers with general information and inquires.
Direct visitors to appropriate department.
Assist drivers at check in window various times though out the day.
OTHER DUTIES (Site Specific)
CSR's may be expected to cross train in other administrative staff functions to support the site and contribute to associate development.
Work overtime as dictated by business whether mandatory or voluntary.
SUPERVISORY RESPONSIBILITIES
None
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
Must have a high school diploma or general education degree (GED).
1 year experience in Customer Service-related capacity
Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate
Certificates, Licenses, Registrations or Professional Designations
N/A
SKILLS, KNOWLEDGE AND ABILITIES
Computer Skills
Intermediate computer skills
Proficient with MS Office Applications
WMS functions
Language Skills
English (reading, writing, verbal)
Business writing proficiency
Mathematical Skills
Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
Other
Strong attention to detail accuracy and accomplish job task in a timely manner.
Ability to perform duties with minimal supervision or guidance.
Ability to multi-task
Effective communication skills
Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
PREFERRED QUALIFICATIONS
1-3 years warehouse/logistics support experience
2-3 years' experience in Customer Service-related capacity
PHYSICAL DEMANDS
Occasionally
Handling/Fingering, Sitting
Frequently
Bending
Constantly
Walking and Standing
Ability to Lift/Carry and Push/Pull
21-50 pounds
Reach above shoulder, reach outward, squat, or kneel.
Other Physical Requirements:
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Pay Range: $22 - $27
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
Easy ApplyTreasury Management Client Onboarding Specialist III
Customer support specialist job in Woodbridge, NJ
As a Treasury Management Client Onboarding Specialist III at Provident Bank, you will coordinate the implementation of treasury management services. Your primary responsibilities include, supporting the sales process, coordinating the implementation and set up of Treasury Management Products and Services and providing ongoing helpdesk support to cash management clients via phone and email requests. This position will provide direct assistance to the Department or Sector Manager and may be called upon to train staff, support sales officers and act in a supervisory capacity in the absence of the Department or Sector Manager.
KEY RESPONSIBILITIES:
Coordinates the implementation of treasury management services
Ensures all documentation and setup parameters, including testing are completed accurately and timely.
Reviews and archives of all client documentation in conjunction with all associated supporting documentation as necessary.
Completes client walk through and training process for product/service implementation.
Filters sales referrals fielded to Treasury Management Sales officers from telephone calls received and email inquiries. Acts as a liaison with Treasury Management Operations to finalize documentation and setup processes.
Handles phone inquiries in a helpdesk environment in conjunction with monitoring the queues and logging call activities.
Monitors incoming inquiries from clients and branches
Monitors existing ACH Guidance lines maturities, provides information needed for and completing annual reviews for borrowers and non-borrowers.
Monitors upcoming maturities along with facilitating the renewal with all parties to ensure timely processing.
Prepares ACH documentation for the recommendation of ACH Guidance line approvals or renewals as necessary. Maintains all records to comply with policies and procedures.
Completes ACH Annual reviews for borrowers and non-borrowers.
Examines and monitors RDC client activities and risk ratings and makes recommendations
Reviews RDC processing exceptions including deposit limits review.
Resolves Cash Management issues with Treasury Management Operations and third-party vendors to resolve customer issues relating to products/services.
MINIMUM QUALIFICATIONS:
High School Diploma or GED required.
Minimum of 5 years related experience.
Ability to work in a fast-paced environment,
Knowledge of applicable banking and privacy laws and regulations and policies.
Possess excellent oral and written communications skills.
Ability to prioritize multiple responsibilities and complete them on time.
Ability to work in a team environment to instruct peers and assume a leadership role.
Computer literacy with PC and windows programs.
Ability to perform detailed mathematic operations with the use of a calculator.
Ability to work a flexible schedule to accommodate support hours at the helpdesk.
Ability to define problems, collects data, establish facts and draw valid conclusions.
Ability to interpret a variety of instruction, communicate them to others and establish controls to monitor and evaluate the application of these instructions.
Ability to shift attention quickly and accurately from one matter to another.
PREFERRED QUALIFICATIONS:
Associate or bachelor's degree
Prior supervisory or team leader responsibilities.
WORKING CONDITIONS:
Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations.
Prolonged sitting
Lifting from 5 to 10 lbs. (printer paper, storage boxes)
Occasional bending or overhead lifting (storing files or boxes)
The hazards are mainly those present in a normal office setting
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:
$29.59 - $36.97 hourly
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
#LI-Hybrid
Employee Engagement Specialist
Customer support specialist job in Monmouth Junction, NJ
Hermann Services, Inc., headquartered in South Brunswick, NJ offers trucking transportation, brokerage, warehouse, and packaging services throughout the United States, specializing in the Northeast and Gulf Coast/Texas Regions. Our offices and facilities are located in New Jersey, Texas, Delaware, Pennsylvania, and Maryland. Launched in 1927 when the founder, Fred J. Hermann, purchased his first truck, the Hermann name has since stood for integrity, value, service and logistics expertise.
The Employee Engagement Specialist will serve as an employee advocate, focusing on the lifecycle of the Driver employees in the Transportation Department for engagement and retention and will report directly to the Senior Manager of Driver Recruitment & Engagement. This role will be responsible for interacting with the Driver employees across the organization, getting feedback from employees, working to resolve or escalate issues and organizing Driver events to make the work environment fun and have employees feel appreciated. This person will play a key role in understanding Driver employee issues and working with the managers and HR / Payroll to address these issues as needed. We are looking for an empathetic, friendly, energetic, fun, detail oriented and organized person to join our team.
Essential Responsibilities
Assist with recruiting for Driver positions; collect documents, follow up emails, coordinate orientation schedules, etc.
Assist in coordinating Driver Performance Review schedules.
Manage the Driver survey program to solicit feedback and follow up with survey responses.
Administer the Bonus program; present the results monthly / quarterly.
Coordinate Driver events & contests onsite / offsite.
Create special contests with prizes to improve Driver engagement.
Coordinate with HR the Driver anniversary recognition & Birthday Card program.
Lead weekly employee retention meetings with the employee retention committee.
Report weekly/monthly/quarterly/yearly metrics/KPIs on retention for the managers, retention committee and Board of Directors.
Work with the Marketing Department to spotlight Drivers on social media.
Assist in the Driver employee onboarding and deboarding process.
Other projects and duties as assigned.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice based on business needs.
Education & Skills
Must have a 4 Year degree in Human Resources, Business, Psychology, or related field; or combination of education and equivalent relevant experience 2-3 years of combined education and experience (Required).
Must have 2-3 years' experience in Human Resources, Recruiting, Training or similar role.
Must have proficient knowledge of HRIS and/or Applicant Tracking Systems (ATS) or other recruiting applications including advanced skills in Power Point, Excel, Outlook, Office 365, Word, Teams, Zoom (Required); ADP Workforce Now, Tenth Street (Preferred).
Ability to prioritize and coordinate multiple projects and competing work demands.
Excellent planning, organizational and project management skills with a strong attention to detail.
Able to be flexible and balance competing priorities effectively.
Able to remain calm under pressure and resolve issues efficiently and in a timely manner.
Ability to work independently and be self-motivated in a high-volume work environment.
Positive interpersonal skills, including the ability to work across all levels and departments.
Excellent communication, analytical and organizational skills are essential.
Ability to learn and maintain knowledge and understanding of Recruiting / HR standards, procedures and policies, employment-related regulations, best practices, retention, filing and compliance requirements.
Experience in Trucking, Warehousing, Logistics, or similar industry (Preferred).
Willingness and ability for occasional travel between various facilities in NJ, DE, MD, and TX (
Job Detail: Conduct
Be a positive representative of Hermann Services as a culture contributor and employee experience champion.
Acts in a professional manner always, acting as a representative and advocate of Hermann Services Inc.
Contributes to a positive work environment through actions and interactions with others.
Actively seeks job-related training and educational opportunities.
Adheres to Hermann Service's Core Values.
Maintains confidentiality of all Hermann Services businesses, processes, financials, etc.
Physical Requirements
Works in a standard office environment with some travel to other locations as needed (i.e. other facilities, staff events, training, etc.).
Must be able to lift up to 20 pounds, on occasion, such as office products and supplies.
Must be willing to wo2rk overtime when required as per business needs.
While performing the duties of this job, the employee frequently is required to communicate via phone and in person, stand, walk, use hands and fingers, reach with hands and arm, and to sit at a desk and use a computer for prolonged periods of time, with reasonable breaks. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Auto-ApplyCustomer Experience Rep
Customer support specialist job in Yardley, PA
Permanent About Heraeus Medical Restore mobility from severe osteoarthritis or bone disease? Improving surgical outcomes with bone cement? Heraeus Medical offers advanced solutions from orthopedics to infection management. Excellent quality drives us and brings joy back - into the lives of patients and into your work. What about you? Play in the top league of medical technology at Heraeus Medical.
Heraeus Medical, headquartered in Wehrheim (Germany), is an Operating Company of the Heraeus Group. The Technology Group delivers world-class quality in the areas of Metals & Recycling, Healthcare, Semiconductor & Electronics and Industrials. As one of the top 10 family-owned companies in Germany, Heraeus employs around 15,200 employees in 40 countries.
The following challenges await you:
* Become the subject matter expert in SAP, order-to-cash process, and order fulfillment.
* Provides exceptional service, making every customer interaction a priority.
* Responsible for answering phones and greeting callers and customers courteously and professionally, following defined processes and guidelines.
* Processes and monitors orders submitted by phone, fax, or email.
* Maintain highest standards for order accuracy, order fulfillment, and order confirmation.
* Responds with urgency, tact, and authenticity to customer calls, emails, and inquiries.
* Ensures coordination and continuity with warehouse, following up on all orders placed to ensure proper and timely fulfillment and delivery. Follows standard operations procedures/protocols.
* Responds to customer service requests such as pricing inquiries, product availability, inventory levels, order completion, tracking shipments, order history, or any other customer concern.
* Prepares and distributes customer invoices as required - email, print, etc.
* Serves as business partner and helps coordinate activities with other related functions to ensure urgency regarding customer setup and order readiness.
* Processes returns as necessary, including alignment of activities across multiple functions, and schedules pick up from customer and return to warehouse.
* Processes and tracks demo and sample orders for sales representatives.
* Facilitates inventory transfers and movements, between accounts or storage locations.
* Builds positive relationships and an arena of trust with sales leaders, sales agents, accounts receivable, and customer-facing business partners (i.e.. purchasing managers, accounts payable).
Your Profile:
* High School diploma; Certificate/degree from college/university or technical school a plus
* 3-5 years of Customer Service experience
* 3-5 years of Medical Device/Bio-Tech/Healthcare experience
* Excellent communication skills - oral, written, interpersonal
* SAP experience a must.
* Exhibit a high level of motivation and initiative, enthusiasm, and willingness to learn
* Ability to meet deadlines
* Strong Customer Service orientation
Curious? Apply now!
Heraeus is proud to be an employer that provides equal access to opportunities for all its employees. We provide fair and equal consideration to all qualified applicants, regardless of sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected veteran status, age, or any other legally protected characteristic. A diverse and inclusive culture is at the heart of our Vision, Mission, and Values. We are dedicated to cultivating a workforce that reflects a broad spectrum of cultures, backgrounds, and perspectives.
We participate in E-Verify to confirm employment eligibility after hire. Learn more at ****************
Any further questions?
If you need any assistance or have questions, please contact ***************************** or visit our website at jobs.heraeus.com.
ReqID: 58623
Client Success Specialist
Customer support specialist job in Englishtown, NJ
Job Description
Job Summary/Objective
Client Success Specialist play a crucial role in the maintenance and enhancement of client relationships. They act as the primary point of contact for clients, addressing inquiries, providing product or service information, and resolving any emerging problems with accuracy and efficiency. Their role is multilayered, requiring a balance of communication skills, product knowledge, and problem-solving abilities to ensure clients receive outstanding service and support. They work with users over the phone, email or a chat system and will help them with issues.
As a Client Success Specialist you will perform document triage, scan and upload documents, perform data verification and data entry functions, run reports, mitigate issues, and frequently review business rules. Client Success Specialist will communicate directly with clients, primarily through email and phone, and work closely with our internal teams around the globe. We focus on collaboration, ability to adapt to client needs, listen and provide awesome support external and internal.
Key Responsibilities
Adheres to clients' Business Rules, SOPs and PMDA requirements for assigned tasks
Maintains working knowledge of products and/or services
Answers incoming customer telephone calls in a courteous and professional manner
Researches and resolves customer inquiries
Effectively communicates customer issues and concerns to all applicable internal staff members
Acting as the first point of contact for client inquiries, concerns, and requests, ensuring a prompt and reliable response
Building and nurturing strong relationships with clients to understand their needs and ensure their satisfaction
Resolving client issues and complaints with a solutions-oriented approach, aiming to maintain and improve client trust
Collaborating with cross-functional teams to address client needs and coordinate service delivery
Tracking and managing client accounts, keeping accurate records of client interactions, transactions, and feedback
Examine documents submitted by field representatives and HCPs; verify data; prepare for scanning and upload
Monitor and keep client's inbox organized and tidy; respond to queries with appropriate client email address and email signature
Performing data entry functions that include but are not limited to hand entering or using an optical character recognition (OCR) program for business documents and forms requiring entry into the internal systems. They will be responsible for performing data entry, visual review of forms for errors and mitigation and maintaining accurate batch control records.
Ensure data entry accuracy of sample request forms, packing slips, follow-up letters and signature audits
Must maintain an acceptable keying speed and accuracy for data entry
Must be cross trained on all clients and be willing to perform back-up responsibilities
Must have the ability to toggle between applications simultaneously
Strong ability to multitask; manage multiple projects effectively, handle distractions well, adaptable to new responsibilities
Employs effective oral and written communication skills to ensure appropriate error mitigation communication
Utilizes organizational skills to prioritize deliverables to accomplish work in established timeframes.
Demonstrates strong teamwork skills to ensure that processes, procedures, and best practices are consistent with company culture
Proactively identifying innovative ways to accomplish tasks and driving toward process efficiencies.
Collaborate with Client Success Analyst
Communicate with Operations Manager to avoid workflow issues
Serve as the primary point of contact for patients navigating prescription fulfillment.
Track and follow up on pending prescriptions to reduce drop-off rates.
Maintain accurate records in CRM and patient management systems.
Identify and escalate barriers to conversion (e.g., prior authorizations, cost concerns).
Proactively reach out to patients with new prescriptions to initiate the conversion process.
Monitor conversion metrics and identify opportunities for improvement.
Support inbound inquiries related to prescription status and treatment onboarding.
Qualifications /Skills
High School diploma or equivalent is preferred.
Two to three years of clerical experience in a business environment.
Two to three years of customer-facing role experience, preferably handling customer service.
Pharmaceutical industry experience preferred.
Proficiency in using Microsoft Office, particularly Word, Excel and Outlook.
Experience with web-based applications.
Professional verbal and written communication skills including grammar, spelling, punctuation, etc.
Friendly and empathetic demeanor.
Strong interpersonal skills and professional presentation.
Strong organizational and prioritization skills.
Ability to adapt to changing situations.
Strong follow-through on projects and duties.
Aptitude to prioritize and plan work activities and use time efficiently.
Ability to deal with frequent change, delays or unexpected events and capability to adapt to changes in the work environment and manage competing demands.
Strong observation skills with the ability to pay close attention to details.
Reliable attendance and punctuality a must.
Salary Range: $35,000 - $45,000 annually, depending on experience and qualifications.
Benefits Overview:
Medical, dental, and vision insurance
401(k) retirement plan with employer match
Paid time off (vacation, sick leave, holidays)
Parental leave
Medvantx is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related conditions), sexual orientation, gender identity, gender expression, age, veteran or disability status, or other protected characteristics.
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HxVSRIezTZ
Tilebar - Specialist, Client Exp
Customer support specialist job in Burlington, NJ
Who We Are Soho Studio/TileBar, founded in 2006, is not your traditional tile company. We're a modern, tech-savvy, and design-forward brand that's reshaping the tile and home décor industry in the U.S. By combining cutting-edge technology with distinctive product design, we're making it easier than ever for homeowners, designers, and contractors to shop for tiles online.
As we continue our rapid growth, we're looking for a passionate and highly motivated Client Experience Specialist to join our team and play a key role in delivering the outstanding service that sets TileBar apart.
What You'll Do
As a Client Experience Specialist, you'll be the voice of TileBar - the first point of contact and support for our clients across multiple channels, including phone, email, live chat, messaging, and social media. You'll be part of a collaborative team that resolves client issues with care, empathy, and precision.
Your Day-to-Day Responsibilities:
Deliver exceptional client support via phone, email, chat, and social media
Troubleshoot and resolve client issues quickly and effectively
Act as a subject matter expert on our products and services
Build rapport and establish trust with every interaction
Collaborate with peers and escalate concerns when needed to ensure client satisfaction
Maintain professionalism and integrity, even in challenging situations
Adapt to fast-changing environments and technologies
Contribute to a positive team culture by showing initiative, accountability, and dependability
✅ What You Bring
High School Diploma or equivalent (required)
1-3 years of customer service or contact center experience
Bonus if you've worked in tile, building materials, furniture, textiles, interior design, or e-commerce
Familiarity with Microsoft Office Suite; experience with SalesPad, Magento, or Zendesk is a plus
Strong communication, active listening, and problem-solving skills
Ability to balance client satisfaction with company priorities
A positive attitude and a passion for helping people
Why You'll Love It Here
We don't just care about your work-we care about you . Here's what we offer:
$20-$24/hour based on experience and location
Medical, Dental, and Vision Insurance
401(k) with 4% Company Match
Telehealth & Disability Insurance
Life Insurance
Flexible Spending Account (FSA)
Paid Time Off and Personal Days
Free Daily Lunch
Employee Assistance Program
We're Better Together
At Soho Studio LLC/TileBar, we're committed to building a diverse, inclusive, and supportive workplace. We believe that great ideas come from everywhere, and we welcome applicants from all walks of life. We're proud to be an Equal Opportunity Employer.
Ready to Join the TileBar Team?
If you're a proactive problem-solver who thrives in a fast-paced, customer-focused environment, we'd love to hear from you. Apply today and help us build the future of tile, one client at a time.
Customer Service Rental Agent
Customer support specialist job in Langhorne, PA
Join Fred Beans Automotive Group, voted Best Places to Work 7 years running! Auto Rent of Langhorne is looking to hire a Customer Service Rental Agent! The Rental Agent is Responsible for oversight of rental operations in the absence of rental manager.
What You'll Do:
* Properly Complete Rental Agreements
* Answering the phone and taking reservations
* Run and review all daily reports
* Assures proper utilization of the fleet.
* Assures that vehicles are properly maintained.
* Rental reservation procedure.
* Daily Repats.
* Month end reports
* Utilize Rental Software
What We Offer
* Company funded training and leadership programs to help you further your career.
* Company funded health benefits.
* Life, Disability, and Cancer Insurance
* Pet Insurance
* Company-matched 401(k)
* Paid Vacation and Personal time off
* Convenient and reasonable work hours Monday through Saturday, NO Sundays
* Employee and Community discounts at over 150 vendors
* Healthy Living Wellness Program
What You'll Need
* Excellent customer service and communication skills
* Good organizational and time management skills
* A valid driver's license
* Reliable transportation
* Attention to detail
* Previous Rental Experience preferred but not required
* Fred Beans Automotive is an equal opportunity employer. Hiring is contingent on passing a complete background check, motor vehicle history, and drug screening*
PT Welcome Center Representative For Mid-Day Shift And Floater
Customer support specialist job in Toms River, NJ
Job Details Entry Ocean County YMCA - TOMS RIVER, NJ Part Time $16.00 - $16.00 Hourly None Day Customer ServiceDescription
WELCOME CENTER ASSOCIATE
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Welcome Center Staff at The Ocean County YMCA intentionally fosters a cause-centered culture that is welcoming, genuine, hopeful, nurturing, and determined. Under the supervision of the Director of Membership Engagement, the Welcome Center Staff will be welcoming, friendly, courteous and attentive to members/guests. Must be able to work in a team-oriented setting.
Requirements
We are looking to hire specifically for part time mid-day shift and floater. Specific schedule will vary based upon the needs of the organization.
Demonstrate YMCA core character values of caring, honesty, inclusion, respect, and responsibility in all interactions with employees, members, staff and guests.
Embrace and adhere to service excellence standards; staying current on YMCA services, programs and events, in order to provide outstanding service to our members and guests.
Able to adapt to change and handle a fast paced environment.
Answer phones in a professional and timely manner.
Provide Cause-Driven Facility Tours to prospective members, following established tour guidelines and working towards making the sale at the conclusion of the tour.
Use the Daxko system to process membership transactions, including membership sales and program registrations.
Assist with additional tasks as needed, such as filing and making return phone calls.
Responsible for maintaining a work area that is neat and organized.
Must be at least 18 years of age.
Excellent interpersonal and organizational skills. Previous customer service, sales or related experience preferred.
Should posses general computer skills.
Benefits:
- Bi-weekly paycheck and direct deposit.
- Free membership at the OCYMCA if working 5+ hours a week.
- Free or discounted fitness classes and programs.
- Voluntary AFLAC insurance
- 403(B) Savings Plan
- Product/service discount program
- And more!
Customer Service Coordinator $18 hourly
Customer support specialist job in Monmouth Junction, NJ
At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!
Expectations:
* Schedule & confirm customer repair service calls.
* Coordinate & communicate with repair technician.
* Work independently to resolve customer service issues.
* Adhere to proper Warranty and protection guidelines.
* Serve as liaison between customers and the repair technician.
* Complete reports and other tasks/assignments as required.
* You must have excellent listening skills and the ability to work independently and with a team.
* Perform additional functions that may be assigned at the discretion of management.
Qualifications:
* Excellent phone etiquette
* Interpersonal skills
* Strong computer skills
* Excellent time Management
* Ability to work independently
* Ability to multi-task
* Customer service skills
* Experience in a fast-paced environment
* Prior call center experience and prior dispatcher experience is preferable.
* High School Diploma or equivalent
* Able to work day, night and weekend hours
Raymour & Flanigan proudly supports a drug and smoke free work environment.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
Reservation Agent
Customer support specialist job in Middletown, PA
Job Description
For 20 years, Premiere #1 Limousine Service has provided luxury transportation services in the Harrisburg, Hershey, York, Lancaster, Gettysburg and Carlisle areas. If you're looking for luxury, comfort, and worry-free transportation, this is the limo service for you!
It is the primary responsibility of the Reservations Agent to provide exceptional customer service to our clients as you facilitate the reservation process. All duties are to be performed in accordance with company policies, practices and procedures.
DUTIES
Phone Call Management
Quick and Accurate Reservations Entry
Providing Excellent Customer Service to all Clients
Providing Dispatch Support
Upselling Packages and VIP Services
Trip Management and Administration
QUALIFICATIONS
Knowledge of local area and routes strongly preferred
Excellent attention to detail required
Excellent customer service skills required
40 WPM typing skills required
Education: High School Diploma or equivalent required
Experience: 1-3 years related experience preferred
Certification/Licensure: N/A
Software/Hardware: An understanding of MS Office Applications
Job Posted by ApplicantPro