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Customer Support Specialist Jobs in Lumberton, NJ

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  • Onsite Customer Service Representative- Temporary

    Navient 4.1company rating

    Customer Support Specialist Job 7 miles from Lumberton

    and is located onsite in our Moorestown, NJ office. Pioneer Credit Recovery, Inc. (Pioneer), a subsidiary of Navient, is a national leader in the collection industry. With offices in New Jersey and New York, Pioneer provides federal and state clients with quality results, experience, leadership, and technology, including state-of-the art infrastructure, telecommunications, and collections systems, ensuring the best the industry has to offer. Our Customer Service Representative will effectively communicate with taxpayers on behalf of the State of New Jersey, on qualifications and guidelines related to the Property Tax Relief programs. Start Date: January 21 Pay Rate: $17/ hr Standard Schedule: Monday-Friday 8:30 AM - 5:30 PM This is a temporary assignment with the potential for a permanent role. This temporary position is not eligible for benefits. Areas of Responsibility: Answering calls for the State of New Jersey Hotline related to Property Tax Relief Answer questions from taxpayers related to filing deadlines and eligibility for Property Tax Relief. Answer questions, and assist callers, on how to file applications. Learn and maintain an acute understanding of all Property Tax Relief programs. Insure taxpayers' non-public information is kept secure and confidential. Communicate approved responses to taxpayers within state guidelines/ability to read from a script. Communicate dollar amounts of calculated benefits/reimbursements. Advise taxpayers of dates in which their reimbursements/benefits are scheduled for credit or to be mailed out. Communicate to taxpayers what address their checks are mailed to. Provide verbal support to frustrated or angry taxpayers to deescalate call and move to solution. Correcting errors on application filed with the State of New Jersey Gather correct info from taxpayers and fill out referrals or make corrections to accounts. Review and analysis of taxpayer's applications for completion and accuracy. Tactfully problem solve to achieve desired results using decision-making skills. Adjusting State's records and simplifying filing process for taxpayers Communicate basic process information to taxpayers filing tax applications with the State. Assist taxpayers with calculating taxable and non-taxable income. Adjust taxpayers' addresses in the State's system to reflect current data. Order paper applications for taxpayers who request them. MINIMUM REQUIREMENTS High School Diploma/ GED/ equivalent Passing marks on all New Jersey Department of Revenue testing PC experience in a windows environment Basic keyboarding skills Previous sales or Customer service experience All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability. EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America. Navient is a drug free workplace.
    $17 hourly 1d ago
  • Bilingual Customer Service Representative

    SQRL

    Customer Support Specialist Job 26 miles from Lumberton

    We are seeking a highly motivated and organized Bilingual Customer Support Representative to join our team in the Clinical Research industry. The ideal candidate will be fluent in both English and Spanish, with excellent communication skills in both languages. As a Bilingual Customer Support Representative, you will be responsible for providing exceptional customer service and support to our patients in the Clinical Research industry. This will include answering phone calls, responding to emails, and assisting patients with any inquiries or issues they may have. In addition, you will be responsible for accurately documenting patient interactions, updating client information, and escalating any issues to the appropriate departments as needed. You will also be responsible for providing support to our sales team by assisting with order processing and providing product information to clients. The successful candidate will have a background in customer service, and exceptional communication skills. Experience working in a fast-paced environment and the ability to multitask will be essential for this role. If you are a team player with a passion for providing outstanding customer support, we would love to hear from you.
    $29k-36k yearly est. 7d ago
  • Customer Solutions Specialist

    J & J Staffing Resources 4.2company rating

    Customer Support Specialist Job 8 miles from Lumberton

    Our Client is seeking a Customer Solutions Coordinator to join their office in Burlington, NJ. This is a full-time, Temp to Hire position paying $20.00-$25.00 an hour based on experience and the schedule will be Monday through Friday, 8:00AM-5:00PM. Those interested will be required to register with J & J Staffing Resources. To begin your application, please visit: https://www.jjstaff.com/apply-now/ Your responsibilities would include, but are not limited to: Sales support: Assist the sales staff in preparing and submitting bids and proposals to prospective customers. Collaborate with the sales team to gather information and create accurate and comprehensive bid documents. Enter bid opportunities into the company's ERP system and maintain up-to-date records. Coordinate with the sales team to ensure timely follow-up on bids and proposals. Provide administrative support to the sales team, including scheduling meetings, preparing presentations, and maintaining sales materials. Bid opportunity creation: Research and identify new bid opportunities in the landscaping industry. Utilize the company's ERP system and other resources to create new bid opportunities. Enter and maintain bid opportunities in the ERP system, ensuring accuracy and completeness of information. Collaborate with the sales team to prioritize and pursue bid opportunities based on company goals and capabilities. Bid follow-up: Communicate with prospective customers to follow up on submitted bids and proposals. Provide timely and accurate information to customers regarding the status of their bids. Address any questions or concerns raised by prospective customers regarding the bidding process or the company's services. Collaborate with the sales team to develop strategies for improving bid success rates. Job packet creation: Prepare comprehensive job packets for awarded projects, including all necessary documentation and information. Coordinate with the operations team to ensure a smooth handoff of awarded projects. Ensure that all required documents, permits, and approvals are included in the job packets. Maintain accurate and up-to-date records of job packets for reference and audit purposes. Sales pipeline management: Maintain the company's sales pipeline information in the ERP system. Update the status of leads, opportunities, and bids in the sales pipeline on a regular basis. Generate reports and provide analysis of the sales pipeline to the sales team and management. Collaborate with the sales team to identify and address any bottlenecks or issues in the sales pipeline. Submittal assistance: Assist the sales team in preparing submittals for awarded projects. Coordinate with the operations team to gather the necessary information and documentation for submittals. Ensure that submittals are accurate, complete, and submitted in a timely manner. Follow up with customers to address any questions or concerns related to submittals. Requirements: Bachelor's Degree in Business Administration, Sales, or a related field Must have 2 years' experience in landscaping or construction Must have 2 years' experience using ERP systems and bid management software Excellent communication and interpersonal skills Proficiency in MS Office Suite J & J pays WEEKLY and we offer Direct Deposit, Medical, Dental and Vision Benefits, Paid Time Off, and a $$$ Referral Bonus $$$ !!! If you have previously registered with us, please call your local office and we can update your status over the phone. You can find a list of J & J locations on our website: https://www.jjstaff.com/locations Since 1972 J & J Staffing Resources has specialized in finding great jobs for great people. Every year we place thousands of candidates with thriving local companies. Put your trust in J & J. We look forward to working with you!
    $20-25 hourly 2d ago
  • Customer Experience Analyst

    Edmund Optics 4.0company rating

    Customer Support Specialist Job 11 miles from Lumberton

    Customer Experience AnalystJob LocationsUS-NJ-Cherry HillTypeFull TimeOverview The Edmund Optics' Customer Experience team's mission is to enable data driven decision-making that results in improvements to the overall customer experience in key performance areas like conversion rate, customer satisfaction and retention, and operational efficiency that meet the needs of the customer's journey. This individual will be working directly with leaders of the Advanced Manufacturing Sales team with support from the Global Analytics team, to aid leadership with better tools and reports to evaluate the direction in strategy and operations of the global sales organization. This individual will be responsible for compiling and analyzing sales and customer data to help aid in strategic decisions for the global sales organization. This position primarily involves the development and maintenance of standardized global and localized reports for all sales-related areas of the business. This involves connecting to a wide range of data sources, building transformation pipelines, data modelling, and creating intuitive and insightful reports in Power BI for consumption by business users. These reports allow employees at all levels of the company to monitor key metrics, understand trends and improve performance. This individual will work closely with Power BI Developers and other analysts to build and maintain datasets in the Power BI service and CRM Platform and contribute to overall analytics strategy specific to Advanced Manufacturing Sales. Responsibilities Creates new professional reports in Power BI that provide insight on interactions between Edmund Optics and its customers using data from ERP and CRM systems to track KPIs Create new professional reports in CRM systems for opportunity pipeline evaluation and customer profile awareness for proactive and reactive engagement by our sales team members Completes checks and tests on all work to ensure data provided is as accurate as possible. Maintains existing reports and data models, adding new functionality and fixing bugs. Connects to a variety of different data sources and builds transformation pipelines in Power Query. Provides basic training and walkthroughs on Power BI to help promote the usage of the platform throughout the organization. Works with other analysts from around the company to gather requirements and develop new report ideas. Able to carry out ad-hoc analysis to answer urgent questions when necessary as it relates to sales performance Keep up to date with the latest developments and techniques in Power BI and business analytics. Qualifications To perform this position successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Skills & Abilities: Proficient at writing and debugging DAX measures and using Power Query to build transformation pipelines. Familiar with standard data modelling techniques such as dimension and fact tables and star schema. Experience with common external tools for Power BI development such as DAX Studio and Tabular Editor. Solid understanding of relational databases and proficient in SQL, more experience in this area a plus. Ability to create reports in CRM Platform using customer and sales data Familiar with Microsoft SharePoint functionality to aid process improvement Ability to clearly communicate and present results to stakeholders with appropriate visualizations. Strong numerical and analytical skills. Able to work independently and manage multiple projects. Education/Experience: Bachelor's Degree with a minimum of two (2) years work experience in a relevant field. At least 2 years experience developing high quality Power BI reports for business users. Physical Requirements: Ability to operate office equipment such as a copier; ability to sit at desk or PC for long periods of time; work in office setting. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Think you meet some of the requirements but not all? Studies have shown that women and people of color are less likely to apply to jobs for which they do not meet every qualification. If you see a role that interests you, we encourage you to apply, regardless of whether or not your experience is completely aligned with the job description. Edmund Optics is committed to becoming the most diverse, equitable, and inclusive workplace within the Optics and Photonics Industry and beyond. You may be a great candidate for this role or others within Edmund Optics. RequiredPreferredJob Industries Other
    $68k-107k yearly est. 1d ago
  • Customer Relations Associate

    Taylor Farms 4.5company rating

    Customer Support Specialist Job 31 miles from Lumberton

    Taylor Fresh Foods, Inc. is dedicated to being North America's favorite maker of salads and healthy fresh foods. Our "Taylor Family" includes over 20,000 team members who are passionate about making high quality, great tasting products for North America. As we continue to rapidly grow, we have a career opportunity available for a talented and motivated individual to join our Taylor Farms New Jersey team as a Customer Relations Associate. Summary: In this role, you will be responsible for assisting customers with processing orders, resolving complaints, and maintaining strong relationships with partners. As the first point of contact for valued partners, the ideal candidate will possess excellent communication skills, strong attention to detail, and demonstrate the ability to organize customer information and solve or escalate problems quickly and efficiently. Duties and Responsibilities: Respond to incoming calls and emails from customers in a timely and courteous manner. Assist with identifying customer needs and forwarding resolution opportunities to appropriate team members. Collaborate with other departments to ensure purchase order fulfillment. Develop and maintain positive relationships with partners by providing exceptional customer service. Process orders and appointments accurately and in a timely manner to ensure on time and in full delivery. Ensure all information is entered accurately in the company database. Maintain accurate and up-to-date records of customer interactions in supplemental files and our customer relationship management tool. Continuously learn and stay up to date on our customer products, facility standards, and policies / procedures Assist senior team members with client inquiries and requests. Work with management on assigned ad-hoc projects, research, and tasks. Skills/Abilities and Experience Requirements: Minimum of a high school diploma or equivalent certificate. 1-2 years of work experience, preferably in the food manufacturing industry. Excellent telephone, email, and interpersonal skills Strong attention to detail and organizational skills Proficiency with Microsoft Suite Positive attitude and strong team player Schedule: Monday - Friday - 9am - 5pm 2-3 weekends are required. 1-2 holidays in a year are required. No Travel
    $21k-28k yearly est. 6d ago
  • Customer Service Associate

    24 Seven Talent 4.5company rating

    Customer Support Specialist Job 28 miles from Lumberton

    My luxury client is seeking a Customer Service associate to join their team in Cranberry NJ. Job Type: full-time, on-site with potential to go hybrid after 6 months. Salary: $60k-$65k + bonus Requirements 2+ years of Customer Service/ Warehouse experience organized, trainable, and able to work in a fast-paced environment. Responsibilities handling returns online orders inventory Salesforce Excel. Preferably bilingual but not required.
    $29k-35k yearly est. 2d ago
  • Customer Service Representative

    Bet365

    Customer Support Specialist Job 8 miles from Lumberton

    Who we are looking for: Embark on an exciting journey as a Customer Service Representative, where your enthusiasm for delivering outstanding service will shine through every interaction. You'll be at the heart of our mission, using various channels to solve problems and elevate the customer experience in a fast-moving, customer-first environment. What sets us apart is our commitment to nurturing your career. Our immersive training program is more than just an introduction-it's designed to spark your growth and prepare you for an exciting career. At bet365, we invest in your development; you'll be welcomed into a supportive network of mentors and peers committed to your success. Together, we'll challenge conventions and set new standards for customer service excellence. Join bet365 and step into a career that's Never Ordinary. Starting at $22.40 per hour, with an increase to $23.24 post-training, our benefits package includes Company funded healthcare, a 401(k) with Company match, 32 paid days' off annually, bonus, and more. This position is to be filled with a start date of January 13th. Preferred Skills and Experience: Strong individual and team collaboration skills. Exceptional verbal and written communication abilities. Keen listening skills. A passion for delivering outstanding customer service. Eagerness to expand personal knowledge and skills. Meticulous attention to detail. Proficiency in multitasking within a fast-paced environment. Innovative problem-solving capabilities. Efficient typing, literacy, and numeracy skills. Ability to obtain licensing in applicable states that bet365 operates. Main Responsibilities: Ensuring a positive experience for our customers. Utilizing internal tools to investigate customer inquiries, coordinating with various departments, and escalating within the Customer Service team as needed. Communicating with customers via live chat, telephone, and email effectively and efficiently. Resolving customer requests and complaints in a timely and polite manner. Conducting internal tasks to improve customer perception of our platform. Demonstrating a thorough understanding of policies, procedures, and licensing requirements. Advocating for responsible gaming. By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - **********************************************
    $22.4 hourly 6d ago
  • Wealth Advisory Customer Support Specialist

    Coda Search│Staffing

    Customer Support Specialist Job 28 miles from Lumberton

    As a Client Specialist, you will: Support Financial Advisors as they provide advice, strategies, and solutions to high-net worth individuals. Work with advisors and analysts to prioritize and execute all client related tasks and requests. Initiate and execute all money movements for investments and client liquidity needs. Populate and process documentation for client onboarding, investments, and other account maintenance. Interact with third party service providers (i.e. outside custodians, reporting providers, and other advisors). Interface with money managers regarding investment activity and administration for KYC and AML requests. Track, enter, and reconcile investment activity across our proprietary database, various custodians, and our reporting provider through monitoring daily activity reports. Maintain client confidentiality and assist in identifying potentially fraudulent activity. Researching client inquiries/problems and bring about resolution Administrative support: answer telephones, prepare correspondence, maintain files Integral support for client service teams and special projects as assigned/requested Handle family office services processing as required Requirements Bachelor's degree and 2+ years' experience in trust and/or investments Internship in Wealth Management is a plus Strong client service orientation Proficient with Microsoft Word, Outlook, Excel and Power Point Excellent organizational and analytical skills with an attention to detail Flexibility with the ability to multi-task and meet deadlines Strong work ethic Proactive; ability to work independently and in the team environment, with minimal direction
    $40k-65k yearly est. 5d ago
  • Business Services Specialist

    Gforce Life Sciences 4.0company rating

    Customer Support Specialist Job 28 miles from Lumberton

    Our growing, mid-sized pharmaceutical client has engaged GForce Life Sciences to provide a Business Services Specialist to assist the sales department in managing the communication and operations of various projects and event tasks Job Responsibilities: Manage conflicting priorities and be comfortable in a fast-paced environment Manage and complete all required contracts, purchase orders, and SOPs. Analyze processes and controls within the department to ensure efficiency. Provide data, reports, and analyses Manage, track, organize, and maintain company/operational databases. Responsible for all document management for the department, including SOP maintenance. Maintain confidential records and files. Act as the liaison with vendors. Managing and coordinating all requests for information. Interacts with business leaders and their teams to provide administrative services relating to business strategy, products, processes, and systems and to support relevant day-to-day operations in the allotted timeframe Assist leaders as needed with moderately complex project coordination as well as departmental initiatives, including operational and project-level support for Corporate Meetings Strategy Assist with agendas, presentations, handouts, budgeting information, and other written materials for distribution at meetings Manage meetings with internal and external customers (scheduling, meeting invites, preparing agendas and collecting and distributing materials for meetings, assisting in writing meeting minutes, etc.) Working daily in Ariba to support SOW/MSA/PO creation, approvals, and tracking, Supplier registration/management and data entry, as well as financial tracking and invoice management, End-to-end management of HCP contracts within the in-house system (HIP) Maintain offline Excel trackers Identify opportunities to streamline workflows, prioritize key business activities, and develop solutions Manage all operational details and issues independently-take ownership for completion Prepare reports to document invoices if needed selecting relevant information from a variety of sources Onboarding/Offboarding administrative support Oversight of operational activities (i.e., CDAs, purchase orders, contracts, invoice management, etc.) to ensure they occur efficiently and effectively Daily/Weekly/Monthly reporting Qualifications Bachelor's degree required 5+ years of similar work experience Must have experience with Ariba- specifically supporting MSA/SOW/PO and invoicing tasks Must have experience with Concur System Proficiency with the Microsoft Office suite, including navigating through Excel spreadsheets Project management experience a must Term & Start Hyrbid (1 day/week) onsite in Princeton, NJ 12-month contract, open to extension 2 Video Interviews - Start 2-3 weeks from an offer Benefits available (Medical, Dental, Vision, 401k)
    $47k-81k yearly est. 5d ago
  • Customer Service Representative

    Jack Bradley & Co

    Customer Support Specialist Job 27 miles from Lumberton

    Job Title: Entry-Level Customer Service Representative About Us: At Jack Bradley & Co., we are committed to delivering exceptional service and fostering long-term relationships with our clients. We are seeking a motivated and ambitious Entry-Level Customer Service Representative to join our dynamic team at our headquarters in West Conshohocken, PA. This is an excellent opportunity for recent graduates or young professionals looking to build a career in customer service and sales. Key Responsibilities: Handle new customer acquisition, driving brand recognition and customer loyalty. Engage daily with decision-makers to develop and maintain strong relationships. Work closely with internal teams to troubleshoot and resolve customer issues quickly and efficiently. Negotiate rates and terms with customers to ensure satisfaction and retention. Manage a high volume of client accounts, ensuring timely follow-ups and resolutions. Identify customers' needs, clarify information, and provide tailored solutions or alternatives. Participate in educational training seminars to improve industry knowledge and personal performance. Meet both personal and team performance targets, contributing to company growth. Ideal Candidate: Recent college or high school graduates with an eagerness to learn and grow. Competitive, ambitious, and results-oriented individuals with excellent communication skills. Able to multi-task, set priorities, and manage time effectively in a fast-paced environment. Detail-oriented and goal-driven, with a strong desire to achieve and exceed performance targets. Comfortable with face-to-face interactions with customers and able to foster trust and rapport. Basic familiarity with computers, CRM systems, and Microsoft Excel is a plus. What We Offer: Competitive pay structure, with weekly and quarterly performance-based bonuses. Health insurance reimbursement after 90 days of employment. Travel and gas reimbursement for business-related needs. Company trips and retreats to foster team bonding and reward hard work. If you're a driven and enthusiastic individual with a passion for customer service, we want to hear from you! Apply today to join the Jack Bradley & Co. team and take the first step toward a rewarding career.
    $27k-36k yearly est. 4d ago
  • Customer Service Representative

    Dustin Agency

    Customer Support Specialist Job 25 miles from Lumberton

    We are a fast growing Independent Insurance Agency located on the border of Monmouth and Ocean Counties. We view our Customer Service Representatives as a crucial part of our agency mission to deliver the best customer experience possible. The ideal candidate will be social, task driven, organized, and a problem solver. Normal duties of this role include and are not limited to: -Answering agency phones. -Processing client requests. -Answering clients questions in regards to their policies. -Being able to work and notate within our Agency Management System. Skills Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree Must carry a NJ Property & Casualty insurance producer license Job Type: Full-time Pay: Starts at $45,000.00 per year base with commission paid upon accepted timeframe. Benefits: 401(k) matching Paid time off Shift: Day shift Morning shift Experience: Insurance: 1 year (Preferred) License/Certification: Property & Casualty License (Required) Work Location: In person
    $45k yearly 5d ago
  • Client Services Consultant in Camden, NJ - Up to $20/hr!

    Beacon Hill 3.9company rating

    Customer Support Specialist Job 17 miles from Lumberton

    Our client in Camden, NJ, is seeking an entry-level contracted Client Services Consultant to join their team on a long-term assignment. This role requires a high level of attention to detail and strong communication skills, both written and verbal, for effective interaction with internal and external clients. It is an excellent opportunity to gain valuable experience while developing organizational proficiency and industry knowledge. About You: Strong attention to detail and ability to transcribe information from client conversations accurately and without alterations. Experience in a professional services, administrative, clerical, or customer service role, including internships or co-ops. Proficient in Microsoft Excel or similar spreadsheet tools, with a focus on data accuracy and reporting proficiency. Excellent communication skills for managing correspondence with vendors and industry professionals. Ability to handle high volume and prioritize effectively within a team-driven environment. About the Job: Support the Owner Solutions Team by preparing cases for Lemon Law review and buyback assessments, ensuring documentation accuracy. Verify all documented specifications by obtaining vendor information through both written and verbal correspondence. Accurately transcribe information into spreadsheets without abbreviations or paraphrasing, maintaining verbatim records. Handle 10-12 cases daily, reviewing data against system records to ensure alignment and completeness. Pull and manage case details from a centralized team database for streamlined processing and review. Our client is seeking a diligent and detail-oriented individual for an on-site position in their Camden, NJ office, offering up to $20 per hour based on experience. If interested, please submit an MS Word version of your resume today! Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* We look forward to working with you! Beacon Hill. Employing the Future (TM)
    $20 hourly 2d ago
  • Environmental Services Specialist

    Nj Department of Environmental Protection

    Customer Support Specialist Job 18 miles from Lumberton

    Open to: General Public Work Week: NE (35-hour) Work Week Salary: (P95) $51,987.70 (Non-Negotiable) Existing Vacancies: TBD Program/Location Department of Environmental Protection Air, Energy, and Materials Sustainability The majority of positions are located in Trenton, while others may be located throughout the state. Scope of Eligibility Open to applicants who meet the requirements below. Description Under the close supervision of a supervisory official, in an Environmental Services Program, learns to conduct routine surveys, studies, inspections, and/or investigations relating to the improvement and/or monitoring of environmental conditions, and/or the enforcement of environmental laws/regulations; does other related duties. Specific to the Position Division of Air Quality and Radiation Protection The duties for the Air Quality Element may include environmental planning and evaluation of air pollutants and air quality impacts. The duties for the Radiation Protection Element may include the inspection of radiological sources and may also include the performance of environmental sampling and the use of radiation detection instruments. The Trainee will coordinate with other programs in the Department and State/Federal Government including the U.S. Environmental Protection Agency, Nuclear Regulatory Commission, and the Federal Emergency Management Agency. Division of Climate Change Mitigation and Monitoring Under close supervision of a supervisory official in DCCMM, performs technical or scientific work including: field and office studies, surveys, inspections or investigations associated with the measurement of air quality; the mitigation of climate change; the reduction of emissions from motor vehicles; the creation of opportunities to promote and implement sustainability; studies and evaluates environmental impact of specific projects; participates in contract, grant and/or loan processing; does other related duties. Division of Sustainable Waste Management The Trainee will oversee solid waste management plans, Recycling Enhancement Act grants, recycling education and certification, new/pending legislation as well as rulemaking, and conduct permit application reviews for solid waste, hazardous waste, and recycling facilities. Division of Air Enforcement Responsible for performing field inspection activities which may include stack test observation, vehicle or stationary source inspections. Written evaluations are completed based on report reviews or inspection findings using the Department's Environmental Management System. Case management activities resulting from violations observed and/or disclosed are performed to include drafting enforcement documents, meeting with external customers, and negotiating settlements. Division on Waste & UST Compliance and Enforcement Performs inspections and investigations of facilities and regulated entities engaged in waste generation/waste management (solid, hazardous, medical) and recycling activities and facilities managing underground storage tanks containing petroleum and other hazardous substances. Enforces environmental laws, rules, and regulations. Prepares reports, orders, penalty actions and settlements and acts as State's witness in court. Responds to incidents as necessary that may occur at any of the regulated entities. Requirements Education: Graduation from an accredited college or university with a Bachelor's degree in one of the Physical Sciences, Environmental Sciences/Studies, Chemical Sciences, Biological Sciences, Environmental Planning, Physical Geography or in Civil Engineering, Sanitary Engineering, Chemical Engineering, Environmental Engineering, Mechanical Engineering, Agricultural Engineering, Mining Engineering, Industrial Engineering, or Bio-resource Engineering. NOTE: All U.S. degrees and transcripts must be from an accredited college or university. All foreign degrees and transcripts must be evaluated for accreditation by a recognized evaluation service by the closing date of this posting. Failure to provide documentation may result in ineligibility. License Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position. Advancement Appointees who successfully complete the twelve (12) month training period will be eligible for advancement to the Environmental Specialist 1 title in accordance with New Jersey Civil Service Commission procedures. The inability of an employee in this trainee title to attain a level of performance warranting advancement to the above-listed titles shall be considered as cause for separation. SAME Applicants If you are applying under the NJ SAME program, your supporting documents (Schedule A or B letter) must be submitted along with your resume by the closing date indicated above. For more information on the SAME program, please visit SAME Program, email ***************, or call CSC at ************** and select Option #3. Veteran's Preference To qualify for New Jersey Veteran's Preference/status, you must establish Veteran's Preference through the Department of Military and Veteran's Affairs. Please submit proof of your Veteran's Preference along with your resume as indicated. For more information, please visit *********************************************************************** Residency All persons newly hired on or after September 1, 2011, have one year from the date of employment to establish, and then maintain principal residence in the State of New Jersey subject to the provisions of N.J.S.A. 52:14-7 (L.2011, Chapter 70), also known as the “New Jersey First Act”. Authorization to Work Selected candidates must be authorized to work in the United States per the Department of Homeland Security, United States Citizenship, and Immigration Services regulations. NOTE: The State of New Jersey does not provide sponsorship for citizenship to the United States. Equal Opportunity Employment The State of New Jersey seeks to increase the richness and diversity of its workforce, and in doing so, become the employer of choice for all people seeking to work in State Government. To evaluate the effectiveness of our efforts to attract and employ a diverse workforce, applicants are asked to voluntarily answer a few brief questions on the NJ Affirmative Action Information Form. All information is considered confidential and will be filed separately with the agency's affirmative action officer. This information will not be part of your application for employment and will not be considered in any hiring decision. The New Jersey Department of Environmental Protection is an Equal Opportunity Employer and is committed to inclusive hiring and a diverse workforce. We strongly encourage people from all backgrounds to apply. Accommodations under ADA will be provided upon request.
    $52k yearly 6d ago
  • Pharmacovigilance Specialist

    SDI International Corp 4.3company rating

    Customer Support Specialist Job 32 miles from Lumberton

    Title: PV Safety Officer (Pharmacovigilance Specialist) Consult, under the supervision of the US Local Safety Officer (US LSO), is nominated as the US Deputy Safety Officer (US DSO), providing back-up to the US LSO when OOO, and is responsible for the specific tasks (described below) to ensure compliance with relevant Pharmacovigilance (PV) regulations and with Global Safety & Pharmacovigilance (GSPV) policies. Organized Data Collection System (ODCS): • Liaises with multiple people within the US Commercial and/or Global Commercial teams who are to inform the Safety Officer about any new ODCS programs. • Responsible for maintenance and of the global ODCS entries of the programs involving USA via HaloPV to ensure compliance with the PSMF (Pharmacovigilance System Master File) obligations. • Reviews and comments on questionnaires/surveys/discussion guides for any potential questions that would elicit safety information (i.e. adverse events) which will be used in an ODCS program. • Provides insights for process improvement and management of HaloPV and handling procedural documents. Pharmacovigilance Agreements: • Supports the implementation of Pharmacovigilance Agreements (PVAs) in close cooperation with the responsible Global PV Agreements & Alliance (GPAA) and relevant local functions (such as US Commercial). • Reviews and provides input/comments to the PVAs in close cooperation with the GPAA. • Negotiates the terms of the PVA with the 3rd Party Service Providers. If needed, brings Legal into the PVA negotiations with the Service Providers. • Notifies GPAA with confirmation & reason to terminate a PVA. Training of 3rd Party Service Providers: • Defines third-party PV training requirements in his/her territory and ensure that this training is completed by the third parties in a timely manner. Inspection/Audit Readiness: • Assists the US LSO in maintaining the Inspection Contact List and the Roles & Responsibility List. • Manages findings assigned to US LSO/DSO. • Assists 3rd Party Service Provider(s) with audit responses when requested. Minimum Required Qualifications: • Bachelor's degree (e.g. in the biological, nursing, healthcare or pharmaceutical sciences, quality or equivalent • 3+ years in the pharma industry, and knowledge in pharmacovigilance • Knowledge of US FDA regulations pertaining to Pharmacovigilance • Familiarity with international standards and regulatory requirements/regulations related to Pharmacovigilance and Good Clinical Practices • High level of computer literacy (e.g. Microsoft Office, SharePoint, training systems, document management systems, CAPA System) • Ability to establish and maintain good working relationships with internal and external stakeholders • Good verbal and written communication skills in English • Ability to work independently and as a team player, working in a cross functional environment • Ability to manage, resolve or escalate issues as appropriate • Self-motivated, able to prioritize, plan effectively • Demonstrates initiative with a proactive approach to work
    $37k-66k yearly est. 3d ago
  • Sales Service Representative

    Weber Display & Packaging 3.9company rating

    Customer Support Specialist Job 18 miles from Lumberton

    We're searching for an awesome Sales Service Representative for our fast-paced, growing manufacturing plant in Philadelphia. The Sales Service Representative's primary role is to support our sales team by handling the in-house responsibilities of sales and customer support. This role is responsible for acting as the “quarterback” for all new sales opportunities and ensuring success for our customers and their orders as they flow through the fast-paced world of corrugated manufacturing. Who We Are Weber Display & Packaging is manufacturer of corrugated products and displays. We have more than a century of experience in the corrugated packaging and display field. We meet the demands of today's tight budgeting, short lead times, and sophisticated, up-scale graphics for retail and industrial packaging by investing in state-of-the-art machinery, processes, and key personnel. For more information, please visit us at ************************* Duties include: Develop and maintain relationships with internal and external customers and vendors. Develop estimates and pricing to support the acquisition of new business and support of existing business. Manage up front activities from design through the pre-production process. Ensure timely and accurate order entries. Purchase various corrugated and non-corrugated components in a cost effective and efficient manner. Investigate and support customer issues and complaints to ensure they are addressed and rectified. Support the sales people by coordinating and communicating accurate information flow throughout all departments within the organization. Work efficiently to achieve customer satisfaction in all aspects of the process. Control a clean and concise inventory balance. Skills & Experience We Want: Bachelor degree preferred; prior related experience a plus. Strong organizational skills and the ability to service numerous accounts and personalities. Team player with great problem-solving abilities. Ability to think on your feet and adapt to a fast-changing environment with high customer demands. Must be strong with numbers and financials. Must have good computer skills and experience with Microsoft Office (Word, Excel). Prior experience in corrugated a plus, but not required. What We Offer Competitive salary commensurate with experience. Great benefits including medical, dental, paid time off, and 401(k) with match and profit sharing, among others. *** An Equal Opportunity Employer ***
    $32k-48k yearly est. 2d ago
  • Construction Loan Accounting Support Specialist

    Rehab Financial Group, LP 4.2company rating

    Customer Support Specialist Job 27 miles from Lumberton

    Rehab Financial Group, LP is a leading private lender focused on the short-term fix and flip market headquartered in Rosemont, PA with operations in 18 states across the nation. The secret to our ongoing success is our unique 100% financing renovation product. In an industry that primarily lends to customers with 10-30% down payment requirements RFG offers lending terms offering 100% of the purchase and rehab up to 65%, 70% and even 75% of the ARV. That means no down payment, no income verification and no experience required. This role reports directly to the Senior Accountant and will work closely with other members of RFG. The ideal candidate has significant experience with construction draw management, accounting and servicing systems, basic accounting knowledge, collections, customer service and has great attention to detail. · Maintain an up-to-date working knowledge of all programs offered by RFG. · Process all payments and data maintenance in a timely manner in the loan servicing system. · Monitor loan accounts to ensure proper payment history and status. · Process, post and maintain files on draw requests per RFG policies and procedures. · Responsible for reviewing construction draw inspection reports for accuracy and completeness. · Overall ownership of construction draws process. · Input initial budgets into loan servicing system ensuring the final approved scope of work ties to the loan funding. · Maintain relationship with third party inspection companies. Provide reports to management as needed. · Provide customer service and be the main point of contact with RFG borrowers, ensuring quick response times via phone, email or text. · Assist with daily and monthly reporting to both internal and external constituents. · Ability to work well with other departments to meet company goals. · Ensure proper insurance coverages are met and kept with all portfolio loans, and work with third party vendors to monitor insurance status. · Other responsibilities as assigned. Preferred Qualifications include: · Bachelor's Degree or equivalent work experience. · Construction draw experience and/or asset management experience required. · Advanced computer skills, including proficiency in MS Office. QuickBooks Online experience is helpful. · Excellent Communication Skills. · Results-Oriented, Strategic Thinker. Requirements: · This is a hybrid role - required to be onsite in our Rosemont, PA office 1-2 times per week. Comprehensive benefits package offered. Apply through LinkedIn or email: *************************** Rehab Financial Group, LP is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
    $34k-59k yearly est. 5d ago
  • Patient Support Specialist

    Kellyconnect | Contact Center Solutions

    Customer Support Specialist Job 25 miles from Lumberton

    As a part of the customer service team, you will support eligible cancer patients and their caregivers through their journey. We are deeply committed to providing patients/caregivers with an exceptional service experience, so they are well-positioned for treatment and to receive care. We are looking for someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This role represents a unique opportunity to directly assist patients/caregivers in close partnership with internal and external supplier partners. The Patient Support Specialist will play a critical role in managing the day-to-day operations of the patient support program by assisting with patient/caregiver eligibility, enrollment, travel logistics and reimbursement where appropriate. To best support patients and their caregivers, the team will be set up as contact center with operating hours of 7:30AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours. The team operates on a hybrid/remote schedule, working 3 days in-office, 2 days remote. MUST RESIDE IN OR NEAR HORSHAM, PENNSYLVANIA This team operates on 4-week rotation schedule; all candidates must be comfortable with rotating shifts. Example of shifts: -- 1 Week: 7:30 AM - 4:00 PM -- 2 Weeks: 9:00 AM - 5:30 PM -- 1 Week: 11:30 AM - 8:00 PM You must welcome the challenge of working in a highly visible role where you can meaningfully impact the health and well-being of others. You should be a motivated self-starter and quick study who approaches assignments with urgency and diligence. Responsibilities: Serve as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system Respond to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource Perform administrative functions of requesting and responding to travel and logistics, sometimes urgently since last minutes change is highly probable while staying calm and offering support to the patient/caregiver Validate patient travel expenditures in compliance with SOPs and provide reimbursement through third-party supplier partner Enter and maintain accurate data and records into the patient management tool in compliance with the program requirements Follow all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program Capture all required elements for enrolled patients to process reimbursement and ensure compliance with the program requirements Proactively work with patients/caregivers showing empathy and compassion throughout their treatment plan Work to monitor performance and help find operational improvements in the end-to-end patient experience so that we can continue to improve our service offerings over time in support patients Other duties as assigned Qualifications: Associate Degree required; B.S. or B.A. degree preferred A minimum of 3 years of relevant experience is required, pharmaceutical/medical call center experience preferred Excellent oral and written communication skills with the ability to demonstrate patient empathy and support is required, bilingual capabilities are a plus Ability to learn and work within IT platforms to document patient cases Effectively collaborate in a team environment that will require you to coordinate activities and build partnerships across internal/external organizations Skilled in problem-solving and using personal knowledge and any other valuable resources to work through ambiguous situations and ensure a positive customer experience Demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards Eager to take ownership, be proactive, and see patients/caregivers through their entire CAR-T journey This position will be in Horsham, PA at the CAR-T contact center and may require limited travel to other locations for business meetings (temporarily remote) Willingness to flex in a dynamic fast-paced environment with changing patient/caregiver needs Demonstrated excellence in communication skills in speaking with patients/caregivers in caring manner so they feel supported throughout their treatment journey Demonstrates ability to complete tasks with sense of urgency while adhering to SOPs and established program business rules Strong understanding of the importance of adhering to SOPs to ensure compliance throughout the process Strong financial management skills to reconcile receipts for patient reimbursement Self-starter skilled in problem-solving and using personal knowledge and any other available resources to work through ambiguous situations to resolve issues for patients/caregivers and ensure their complete satisfaction Exhibits excellent organizational skills with the ability to prioritize activities to address patient travel, logistics and reimbursement support needs Effectively work in a team environment that will require you to coordinate activities, build partnerships across multiple stakeholders, both internally and externally Agile learner who is comfortable operating in complex environments and shielding patients/caregivers from the complexity Passionate about supporting cancer patients with multiple myeloma, with the ability to translate their needs and serve as a resource for our services Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly: Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
    $33k-57k yearly est. 4d ago
  • MSAT Specialist

    Planet Pharma 4.1company rating

    Customer Support Specialist Job 18 miles from Lumberton

    Open to level I/Sr. MSAT Specialist candidate. The MSAT Specialist is a Manufacturing Operations cell therapy subject matter expert. The MSAT Specialist reports to the Senior Manager, MSAT and EM and is responsible for manufacturing data analysis, contributing to deviation root cause analysis, and owning steps of the manufacturing process tech transfer. The MSAT Specialist is also responsible for protocol and report authoring, oversight of manufacturing operations, and execution of MSAT laboratory activities. Essential Functions and Responsibilities Serve as a manufacturing processes technical SME representing MSAT during cross functional meetings. Serve as MSAT POC for clinical manufacturing execution escalations for cell and gene therapy GMP Processes. Perform Person-In-Plant (PIP) responsibilities at CMOs observing production and providing real time feedback and support during execution cell therapy batches. Observe and provide feedback of manufacturing operations, ensure alignment of manufacturing practices across multiple manufacturing facilities. Provide MSAT oversight, training, and support within the manufacturing cleanroom environment. Execute Technology Transfer responsibilities related to new product introduction or process improvements to internal and external manufacturing facilities. Provide hands-on manufacturing process training to manufacturing personnel as part of process tech transfer, as needed. The MSAT Specialists may be responsible for the authoring and the ownership/management of the following documentation: Quality Systems (minor to complex) - Change Controls, Deviations, CAPAs, Action Items Minor Study or investigational protocols and corresponding reports Process Characterization, Validation, Qualification protocols and report amendments Product Impact and Risk Assessments, Failure Modes Risk Analysis SOPs, COPs, MSAT MBRs MSAT Specialists will be involved in execution of investigation activities which may include execution of studies, GEMBA, Kaizen, Risk Analysis etc. Translate process development reports into manufacturing batch records and SOPs as part of process tech transfer. Will assist manufacturing and quality when authoring Master Batch Records and implementing process improvements. Analyze and interpret manufacturing process data. Emphasize operational excellence and continuously identify process improvements, i.e. efficiencies, within the manufacturing operations environment. Execute hands on experiments in the MSAT lab (as applicable). Must adhere to Iovance Biotherapeutics' core values, policies, procedures, and business ethics. Comply with Safety SOPs, SDS sheets, and laboratory procedures per company policy and OSHA regulations. Perform miscellaneous duties as assigned. Required Education, Skills, and Knowledge B.S degree in a relevant discipline or equivalent industry experience. A minimum of 1 year of relevant hands-on operations experience for clinical or commercial production and/or process development experience in the life sciences industry. Expertise in cell culture and aseptic technique. Knowledge and understanding of GMP systems within a manufacturing facility. Ability to organize and analyze manufacturing process data. Knowledge of manufacturing process tech transfer. Excellent oral and written communication skills. Strong technical writing ability required. Ability to work cross functionally within the organization as part of a project team. Self-motivated and willing to accept temporary responsibilities outside of initial job description. Must be comfortable in a fast-paced small company environment and able to adjust workload based upon changing priorities. Preferred Education, Skills, and Knowledge Prior cell therapy experience is highly preferred. Involvement in prior manufacturing process tech transfer is preferred.
    $40k-76k yearly est. 7d ago
  • Client Relationship Specialist

    Wealthpilotfinancial

    Customer Support Specialist Job 11 miles from Lumberton

    Jessica M. Smith **Client Relationship Specialist** ** *************************** Jessica is a Client Relationship Specialist with WealthPilot Financial (WPF). In her role with the firm, she is responsible for delivering world-class support services to our clients. Her activities also include providing support to our team of financial planners in the areas of client services, administration, investments and insurance. Jessica's responsibilities include meticulous contact with both current and prospective clients of the firm, as well as managing the practice's insurance and investment operations. Jessica has worked in the financial services industry since 2017, and has been affiliated with WPF since 2020. She is currently studying for the Life & Health Insurance License and Series 7. In addition to her work in the financial services industry, Jessica also has over 10 years of professional experience in client services and management. Jessica is from the suburbs of Philadelphia and is now a resident of New Jersey with her dog Dexter.
    $40k-71k yearly est. Easy Apply 5d ago
  • Private Client Specialist I-Marlton, NJ

    TD Bank 4.5company rating

    Customer Support Specialist Job 8 miles from Lumberton

    Nous utilisons des témoins pour fournir et améliorer nos services de sorte à vous offrir une expérience plus personnalisée, et les services de suivi sont désactivés. Pour en savoir plus sur les témoins utilisés et pour consulter vos préférences, veuillez vérifier les paramètres de votre navigateur ou sélectionner Accepter pour consentir à l'utilisation des témoins. Avertissement : Pour les visiteurs de l'Union européenne et du Royaume-Uni, seuls les témoins strictement nécessaires sont utilisés sur ce site. Ces témoins sont nécessaires au bon fonctionnement du site Web et ne peuvent pas être désactivés. Ils sont généralement mis en place uniquement en réponse à des actions que vous effectuez et qui équivalent à une demande de services, comme configurer vos préférences en matière de confidentialité, ouvrir une session ou remplir des formulaires. Vous pouvez configurer votre navigateur pour qu'il bloque ces témoins; toutefois, certaines sections du site ne fonctionneront pas. Ces témoins n'enregistrent pas de renseignements personnels permettant l'identification. **Work Location:** Marlton, New Jersey**Hours:** 40**Pay Details:** $25.00 - $37.25 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Gestion de patrimoine TD**Job Description:** The Private Client Specialist will act as a high-touch point of client contact accountable to serve the unique and complex needs of clients in the high net worth segment. They will serve as the central point of contact for HNW clients across banking, lending and High Net Worth Investing with expertise in banking and lending. Partner with Relationship Managers, Investment Advisors and Trust Advisors to provide proactive client service to achieve greater share of wallet. The Private Client Service Associate will support other team members (Relationship Managers, Trust Advisors or Investment Advisors) and provide consistent and accurate administrative, analytical and service support. **Depth & Scope:** * Demonstrates a commitment to being customer-centric by ensuring a legendary service is provided during every customer interaction to maximize retention and growth * Ensures all NEW clients receive the complete onboarding experience, which includes; A thorough client discovery leading to a truly exceptional Private Client Experience, An introduction to the IA and TA as per client need, and the completion of all requisite client profiling documents * Incumbents in this role will actively be working on technical skills with an eye toward advancing to a more senior role within TD Wealth * Will handle complex financial transactions where products and services are highly competitive * May act as a subject matter expert to Client Associate team * Ensures those existing clients, where it would add value, are provided with a Private Client Planning Experience * Assists in maximizing client profitability for all customers and in ensuring the minimum required threshold is met/exceeded with each client/household * Develops and maintains an understanding of pricing models/concepts and applies them effectively * Supports the Private Banking team in identifying business opportunities amongst existing customers * Monitors and controls the portfolio, and provides feedback to the team on any accounts that are outside guidelines and/or assigned limits and conditions * Serves as the primary point of contact for TD Wealth client relationships; manages all aspects of the clients relationships with TD Bank * Executes a differentiated service model/experience for HNW clients * Deepen wallet share by anticipating client needs and suggesting the most appropriate banking, lending and/or investment solutions * Maximizes profitability, while ensuring the client receives an exceptional client experience * Leverages and coordinates specialists (Trust and Estate) to provide interdisciplinary expertise for our most complex clients * Identifies opportunities within your portfolio and network to refer business to Retail, Commercial and Wealth Partners * Executes in a manner that is compliant with regulations, policies and procedures * Adheres to all federal, state, SRO regulations and Firm policies related to all business activities. (e.g. OCC, SEC, FINRA etc.) * Ensures all Continuing Education requirements are attained * Responsible for understanding and adhering to TD Wealth AML/ATF Policies and Procedures * Responsible for implementing TDs Customer Identification Program (CIP) by collecting and verifying required customer identification information, and performing other Customer Due Diligence and Enhanced Due Diligence Requirements as outlined in the Business Unit AML procedures * Transitions lower threshold clients to appropriate Wealth Partners, as needed, to ensure capacity for target market clients * Contributes to a positive and constructive work environment with a focus on supporting the overall Wealth team * Contributes individually and as a team member, to ensure strong performance, collaboration and enthusiasm that sets TD Wealth apart from our competitors * Represents TD Wealth to the general public in a professional manner * Be involved in your community and support TDBG charity and community initiatives * Ensures service to external clients and/or internal clients reflects TDBG standards and guiding principles * Through proactive communication (verbal/written), supports the assigned team members in meeting service commitments to clients * Provides consistent and accurate administrative support to assigned team member including filing, report generation, presentation material, written proposals and spreadsheet reporting * May act as secondary contact for client relationships with regards to account maintenance, portfolio information and cash transfers * Efficiently manages and promptly responds to all incoming enquiries/requests for information independently/or directs to appropriate person or area * Delivers operational excellence * Completes all applicable specialized training * Works independently with minimal supervision * Performs necessary duties to assist assigned team members with all aspects of account administration, retention, specialized services and other responsibilities in accordance within wealth management area of specialization * Maintains various databases and computer systems by entering transactional and other data, updating information as necessary and ensuring data accuracy; creates reports summarizing information as required * Coordinates information flow among internal departments, Clients and others as necessary, communicating procedural and administrative information; forwards and obtains required documents and information as required * May resolve more difficult Client issues, problems, and requests * Guides and directs others as necessary; acts as a specialist resource to support all wealth management areas * Keeps others on the team informed about status of account administration, retention and projects * Completes assigned administrative/Client service tasks within policy and operating procedures * Identifies opportunities to make referrals to internal business partners * Identifies and recommends technological/process improvements which may imp
    4d ago

Learn More About Customer Support Specialist Jobs

How much does a Customer Support Specialist earn in Lumberton, NJ?

The average customer support specialist in Lumberton, NJ earns between $35,000 and $89,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.

Average Customer Support Specialist Salary In Lumberton, NJ

$56,000

What are the biggest employers of Customer Support Specialists in Lumberton, NJ?

The biggest employers of Customer Support Specialists in Lumberton, NJ are:
  1. Freedom Mortgage
  2. Imagefirst
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