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  • Ramp & Customer Service Agent

    Horizon Air 4.1company rating

    Customer support specialist job in Medford, OR

    **Company** Horizon Air **The Team** Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. **Role Summary** The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. **Key Duties** + Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment. + Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing). + Performs aircraft grooming and security searches. + Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests). + Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage. + Loads and offloads luggage and cargo with the use of conveyor belts. + At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. + Performs other duties as assigned. **Day in the Life** To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA **Job-Specific Experience, Education & Skills** **Required** + Strong written and verbal communication skills. + Ability to juggle multiple tasks in a fast-paced environment. + Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. + Ability to learn and operate a computerized reservation system. + Typing speed of at least 25 WPM. + Ability to consistently lift 50 pounds. + Must be able to stand for long periods of time. + Must be able to bend, stoop, squat, reach and grasp. + Ability to perform basic mathematics. + Ability to work a flexible schedule including nights, weekends and holidays. + Ability to participate in paid training that may require overnight travel. + Depending on work location, ability to obtain USPS Mail Handling Certification. + Ability to obtain airport security clearance. + Ability to communicate in English. + High school diploma or equivalent. + Minimum age of 18. + Must be authorized to work in the U.S. **Preferred:** + A minimum of 1 year of customer service or community service experience. **Job-Specific Leadership Expectations** Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. **Starting Rate** USD $16.24/Hr. **Total Rewards** _Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status._ + Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air + Comprehensive well-being programs including medical, dental and vision benefits + Generous 401k match program + Quarterly and annual bonus plans + Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. **Airport SIDA Badge Requirements** Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirementsdocument for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. **Regulatory Information** **Equal Employment Opportunity Policy Statement** It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. **Government Contractor & Department of Transportation (DOT) Regulations** Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. **Apply by 7:00 PM Pacific Time on** 1/29/2026 **FLSA Status** Non-Exempt **Employment Type** Part-Time **Regular/Temporary** Regular **Location** Medford, OR - Airport **A:** Y - T3 **L:** \#LI-B **Job Locations** _USA-OR-Medford_ **Requisition ID** _2026-18058_ **Category** _Airports & Warehouse_
    $16.2 hourly 6d ago
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  • Customer Service Center Representative

    First Community Credit Union of Oregon 3.8company rating

    Customer support specialist job in Grants Pass, OR

    Salary Range: $19.00 - $25.00 (USD) Hourly Schedule: Full-Time, Monday through Friday, occasional Saturdays If you excel at customer service, have a passion for helping people and the ability to make sound decisions, we have a position for you! As the first point of contact in our Customer Service Center, you will provide the warmth of the human experience and the convenience of the latest digital interfaces. You will assist our members over the phone and through online chat with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional service. As a First Community employee, you will enjoy: 100% Employer Paid Medical & Dental Annual Bonus & Incentive Plan Generous Personal, Vacation & Sick Days Tuition Reimbursement Wellness & Fitness Incentive Paid Volunteer Leave As an ideal candidate, you will have: Customer Service Experience (call center experience preferred) Capability to assist members through multiple channels including, but not limited to phone, email, and chat. Meticulous attention to details, outstanding problem-solving skills and the ability to manage multiple projects and tasks simultaneously. Company's website: ****************** ** First Community Credit Union is an equal opportunity employer. We are committed to diversity, equity and inclusion. All qualified individuals are encouraged to apply and will be given full consideration for employment regardless of race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state or local law. Applicants may request reasonable accommodation to participate in the application process. Equal opportunity employer, including protected Veterans and individuals with disabilities.
    $19-25 hourly Auto-Apply 13d ago
  • Customer Service Teammate

    Go Car Wash Management Corp

    Customer support specialist job in Medford, OR

    Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $17.05/hour, which includes a base pay of $15.05/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $15.1-17.1 hourly 16d ago
  • Ramp & Customer Service Agent

    Alaskaair

    Customer support specialist job in Medford, OR

    Company Horizon Air The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. Key Duties Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment. Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing). Performs aircraft grooming and security searches. Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests). Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage. Loads and offloads luggage and cargo with the use of conveyor belts. At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. Performs other duties as assigned. Day in the Life To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA Job-Specific Experience, Education & Skills Required Strong written and verbal communication skills. Ability to juggle multiple tasks in a fast-paced environment. Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. Ability to learn and operate a computerized reservation system. Typing speed of at least 25 WPM. Ability to consistently lift 50 pounds. Must be able to stand for long periods of time. Must be able to bend, stoop, squat, reach and grasp. Ability to perform basic mathematics. Ability to work a flexible schedule including nights, weekends and holidays. Ability to participate in paid training that may require overnight travel. Depending on work location, ability to obtain USPS Mail Handling Certification. Ability to obtain airport security clearance. Ability to communicate in English. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Preferred: A minimum of 1 year of customer service or community service experience. Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate USD $16.24/Hr. Total Rewards Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. Apply by 7:00 PM Pacific Time on 1/29/2026 FLSA Status Non-Exempt Employment Type Part-Time Regular/Temporary Regular Requisition Type Frontline Location Medford, OR - Airport A: Y - T3 L: #LI-B We can recommend jobs specifically for you! Click here to get started.
    $16.2 hourly Auto-Apply 21h ago
  • Customer Care Receptionist

    Allcare Management Services 4.0company rating

    Customer support specialist job in Grants Pass, OR

    Customer Care Receptionist at AllCare Health with the Customer Care department in Grants Pass, Oregon We Are Seeking Qualified Candidates to Join Our Team! AllCare Health offers competitive wages, an excellent benefits package including affordable healthcare, 401k retirement, wellness programs, and flexible schedule options. Summary This position is responsible for being the first point of contact for AllCare Health, managing front office reception and administration tasks by performing the following duties Essential Duties Welcomes guests positively as soon as they arrive at the office. Answers, screens and forwards phone calls to specific departments and staff. Receive, sort and distribute daily mail/deliveries. Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges). Ensures reception area is tidy and presentable Being bilingual in another language, including American Sign Language (ASL), is an invaluable skill that enhances our ability to deliver culturally responsive care. We strongly encourage you to apply if you are bilingual. All relevant experience can be listed in your resume to perform essential duties of the position including the following: lived, volunteer, professional, or a combination of experience and education. Education & Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The noise level in the work environment is usually moderate. The employee must be able to work onsite for all scheduled shifts. Company Overview AllCare Health Website: ****************************** AllCare Health is incorporated as an Oregon Benefit Corporation and has earned the coveted Certified B Corp status since 2017. As such, AllCare Health considers its impact on community, society, and the environment in all business decisions. We have long recognized the value in social, economic, and environmental concerns of our employees, customers, and community members. (Learn more about B Corps at *************************************** AllCare Health headquarters are located in Grants Pass in Southern Oregon on the Rogue River, surrounded by mountains, forests, small farms, and breathtaking views. This thriving and energetic community is ideal for families and outdoor enthusiasts, with a temperate Pacific Northwest climate. We enjoy easy access to outdoor sports and recreation, river rafting, fishing, hiking, biking, wineries, outdoor concerts, the world-famous Ashland Shakespeare Festival, the stunning Oregon coast, magnificent redwood forests, pristine beaches, and much more. The AllCare Health family of businesses is guided by our corporate principles: Purpose | Working together with our communities to improve the health and well-being of everyone. Values | Trust, Innovation, Relationships, and Voice. Vision | Thriving, Inclusive, and Equitable communities. Brand Promise | Changing Healthcare to Work for You. AllCare Health is dedicated to building a diverse and authentic workplace centered in belonging and serving our growing community. If you are excited about this open position but your experience does not align perfectly with every qualification in this post, we encourage you to apply anyway or reach out to our human resources department. You may just be the right candidate for this role or others. If you need accommodations, help in the application process, or wish to receive this job announcement in an alternative format, please call ************ and ask for Human Resources. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
    $33k-40k yearly est. Auto-Apply 16d ago
  • Customer Service Specialist

    Global Channel Management

    Customer support specialist job in Grants Pass, OR

    Customer Service Specialist needs 1+ years customer service or call center exeprience Customer Service Specialist requires: Type min of 35 wpm 10 key by touch Able to communicate via email or chat in professional manner Able to multi task 6-3pm or 7-4pm PT Onsite Customer Service Specialist duties: Answer calls in timely manner Give excellent Customer Service to our accounts Process orders from phone calls or emails Complete reports as assigned. Demonstrate 100% follow through in every commitment in an effort to provide one call resolution. Effectively communicate additional promotions and services we offer. Process customer orders in a courteous, efficient, timely manner with minimal errors.
    $31k-41k yearly est. 60d+ ago
  • Customer service Specialist

    Globalchannelmanagement

    Customer support specialist job in Grants Pass, OR

    Customer service needs 2+ years experience Customer service requires: Type min of 35 wpm 10 key by touch Able to communicate via email or chat in professional manner Able to multi task. Follow established processes and systems to ensure that Customer Care Standards are met or exceeded for every customer contact. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Develop a strong knowledge of our product portfolio and procedures Demonstrate 100% follow through in every commitment in an effort to provide one call resolution. Effectively communicate additional promotions and services we offer. Process customer orders in a courteous, efficient, timely manner with minimal errors. Properly document customer complaints and concerns immediately and facilitate satisfactory resolution
    $31k-41k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Russ Wimmer-State Farm Agent

    Customer support specialist job in Medford, OR

    Job DescriptionROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Russ Wimmer - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. BENEFITS: Simple IRA Salary plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus How to Apply: Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! ****************** Russ Wimmer - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
    $31k-39k yearly est. 6d ago
  • Customer Service Representative

    People's Bank of Commerce 3.8company rating

    Customer support specialist job in Grants Pass, OR

    Full-time Description Established in 1998 in Medford, Oregon, People's Bank of Commerce was formed to provide a community business bank for the southern Oregon area. Since its inception, People's Bank has been providing its customers with superior, responsive and flexible service with a friendly approach. Through conservative solid banking fundamentals and doing right by its customers, employees and community, People's Bank has earned the esteemed reputation as one of the top community banks in Oregon. We strive to provide a better experience to our customers and a better career experience for our employees. We recognize that our employees are the messenger of our vision and values and are key to our success. We offer a competitive benefits package including salary commensurate with experience, 401k, 401k employer contributions, as well as health, dental, vision and life insurance coverage. Perform a variety of customer service activities for new and existing customers. Contribute to the efficient and effective operations of the Branch while upholding the bank's core values, core competencies and service standards. Provide exceptional customer service and support to expand and retain customer relationships and promote all bank products by cross selling financial services to customers. Reports to: Branch Service Officer Supervises: None Requirements Customer Service Representative (CSR) Promptly greets customers in person or by telephone in a friendly and professional manner. Process all monetary transactions for customers, (i.e., deposits, withdrawals, loan payments, check cashing, misc.) within standards for accuracy of no more than 6 occurrences per month (each out of balance condition or proof error is considered 1 occurrence). Maintain proper security of cash drawer, assigned keys and all negotiable items and work areas are clean at the end of the business day. Complete balancing teller cash drawer within a 15-minute time period. Sell cashier's checks, money orders, traveler's checks, government bonds; redemption of government bonds; accept loan payments; wire transfer requests; process mail. Adhere to Tel-4 limits plus bank policy and procedures to assure accurate cash handling in the service to our customers and minimize time and effort to locate outages. Maintain balancing standard of no more than a maximum of $400.00 in annual rolling cash outages. Ability to exercise independent judgment while working with established check cashing guidelines. Provide products and services education, assistance, research, support, and problem resolution in a timely manner to customers and employees. Understands and adheres to the compliance of all federal and state laws and regulations and bank policies, procedures, and standards in your area of responsibility. Adhere to the Bank's CIP, BSA and related security procedures to ensure bank compliance in your area of responsibility. Accurately completes CTR and monetary instrument reporting when necessary and in a timely manner. Uses active listening skills to determine customer needs to sell and cross-sell bank services in the branch and local community. Consistently make productive use of time to complete all primary daily duties as assigned; asks for additional assignments to assist others. Develops a rapport with customer while completing their transactions or assisting their needs. Actively participates in making customer referrals to new accounts and loans. Consistently arrive to work and return from breaks at scheduled time. Attend meetings as requested. Perform special projects or other duties as assigned. SKILLS AND ABILITIES REQUIRED: Familiarity with Deposit Products and Bank services. Satisfactory communication (written and oral) and organizational skills. Satisfactory interpersonal skills and ability to develop rapport with people. Ability to work within and foster a team environment. Ability to look and project a professional image. EDUCATION, TRAINING, AND EXPERIENCE: Computer knowledge and familiarity with Microsoft Word, Excel, Outlook, and experience using ten-key by touch. Successful completion of a high school diploma or GED. Minimum of 1 year experience with cash handling with a good balancing record (previous bank experience preferred). The above statements are intended to describe the general nature and level or work to be performed. They are not intended to be an all-inclusive listing of all responsibilities, duties and skills required for this position. These job requirements are subject to change to reasonably accommodate qualified disabled individuals. Those selected must be able to provide proof of legal right to work in this country. Hiring will be subject to criminal history background check, credit check, drug screen and references. People's Bank of Commerce is an Equal Opportunity Employer of minorities, women, protected veterans, and individuals with disabilities. If you are an individual with a disability and require reasonable accommodation to complete all or part of the application process, please call ************ or email *******************.
    $33k-38k yearly est. 60d+ ago
  • Customer Service Representative 7263

    Domino's Franchise

    Customer support specialist job in Medford, OR

    The main requirement for Domino's Customer Service Representatives (CSRs) is to have a positive personality, a clear and highly energetic voice, and he or she must also be customer service oriented. CSRs need to speak with customers all throughout his or her shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product details, services, charges and other related important information which will be relayed to customers whenever it is needed. While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. This job can be physically demanding: the team member may be required to use hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop or kneel. Some specific duties of Domino's CSRs include: Attracting potential customers by answering product and service questions and advertising/"wobble boarding" Opening and maintaining customer customer accounts by recording and updating account information Preparing and packaging food products Collecting payment and handing out orders to customers Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution Maintaining financial accounts by processes customer adjustments Contributing to team effort by accomplishing related requests as needed Qualifications We will ensure you are trained and have a positive learning experience when you join our team. Wage for all CSRs is minimum wage, with the option for raises based on performance evaluations conducted by Regional Supervisors on a regular basis in $.25 increments to a max of $1.00 over Minimum wage before being eligible for a management position. CSRs also frequently receive tips on a daily or bi-weekly basis via an in-store tip pool. CSRs must: Be 15 years or older Be attentive to detail Be customer oriented, friendly and energetic Have cash management skills Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed Additional Information All your information will be kept confidential according to EEO guidelines. Pay is $14.95- $15.20. hourly with additional tips and mileage compensation when applicable.
    $15-15.2 hourly 60d+ ago
  • Client Services Liaison

    Southern Oregon Veterinary Specialty Center

    Customer support specialist job in Central Point, OR

    Southern Oregon Veterinary Specialty Center (SOVSC), located in Central Point, Oregon, is the premier 24/7 Specialty + Emergency veterinary hospital serving a 250-mile radius. Our team includes board-certified specialists in Surgery, Emergency and Critical Care, Internal Medicine, and more. With advanced capabilities like blood transfusions, chemotherapy, and complex surgical procedures, we offer comprehensive, compassionate care to pets and their families. Our mission is to support the special bond between pets and their humans by providing expert care and guidance during every step of their journey with us. We are seeking individuals with strong communication skills, critical thinking abilities, and a genuine passion for helping others to join our Client Services Liaison team. If you thrive in a fast-paced environment and enjoy making a difference, we want to hear from you! Job Summary: The Client Services Liaison plays a pivotal role in facilitating clear and effective communication between clients, veterinarians, and hospital staff. This role is primarily responsible for facilitating financial conversations, responding to client inquiries, and providing vital administrative support to the veterinary team. In close collaboration with the Veterinarian team, the Client Services Liaison proactively anticipates both team and client needs, ensuring smooth day-to-day operations while maintaining a clean and organized environment. In addition to client communication and administrative duties, this position also supports occasional patient care tasks as needed and directed. Key Responsibilities: As a Client Services Liaison, you will act as a vital connection between clients and our veterinary team, ensuring seamless communication and support. Key duties include: Understanding and engaging in all Client Services department roles, including Client Services Liaison and Client Services Representative roles. Providing proactive team support by anticipating needs, preparing paperwork, and coordinating scheduled appointments. Communicating directly with clients (in-person, over the phone, and via email/text) to provide updates, answer inquiries, and coordinate visitation scheduling. Assisting veterinarians with exam room management, client movement, and updates on pet status, medical, and financial information. Collaborating with DVM and Pharmacy teams to ensure discharged medications and paperwork are ready for client review. Presenting treatment plans and supporting payment processing activities, including deposits, payments, and refunds. Monitoring and maintaining the hospital's communication board and ensuring prompt responses to messages. Ensuring clients receive accurate financial updates at least once per shift and updating deposit requirements or payment agreements accordingly. Document management and distribution, such as care authorizations, condition-specific forms, discharge information, and clinical summaries. Assisting in pharmacy preparation and verification of medications under DVM supervision. Communicating lab results, radiology updates, and patient information to clients as directed by the DVM. Maintaining a clean and organized environment, following hospital cleaning protocols for workspaces, equipment, and patient areas. Additional Responsibilities: Assisting with patient handling, restraint, passing equipment, and gathering tools as needed during procedures. Supporting the veterinary team in taking radiographs, ensuring compliance with hospital safety protocols and using proper protective equipment. Ensuring proper handling of contagious cases, following isolation and sanitation protocols to prevent exposure. Assisting with patient comfort, including cleaning bedding, walking stable dogs, and feeding patients as directed. Completing send-out lab requisitions accurately and ensuring they are properly communicated to the lab team. The Ideal Candidate: We are looking for someone who: Excels in interpersonal communication and thrives in a team-oriented environment. Is empathetic and capable of handling sensitive situations with professionalism. Demonstrates the ability to multi-task in a busy, fast-paced setting. Has at least one year of customer service experience; veterinary office experience is a plus but not required. Has a general understanding of veterinary terminology and medications. Is open to learning, adaptable, and eager to contribute. Can work weekends and holidays (with generous differentials and holiday pay). Takes full ownership of all job responsibilities, including administrative functions, skill requirements, and working conditions. Willing to Train: At SOVSC, we value potential and are willing to train the right candidate who demonstrates enthusiasm, a strong work ethic, and a willingness to learn. If you are missing some of the listed skills or qualifications but are eager to grow in this role, we encourage you to apply. We are committed to providing the training and support needed to help you succeed in this position. Skills and Qualifications: Proficiency in veterinary software systems such as EzyVet and SmartFlow for managing scheduling, documentation, and invoicing is preferred but not required. Strong customer service skills, including greeting clients, assisting with medical services, and answering calls with care and empathy. Completion of State and Federally required Radiation Safety Training provided by the facility. Ability to communicate effectively with clients, veterinarians, and technicians, knowing when to escalate issues or involve other team members. Competence in safely handling and restraining animals, especially large or difficult patients. The ability to maintain a clean and organized work environment by following cleaning protocols. Education & Experience A minimum of one year of customer service experience is required, with experience in a veterinary or medical office preferred. Experience with cash handling, accounting, or financial management is preferred but not required. A high school diploma or equivalent is required, and additional training or certification in veterinary assistance or client services is a plus. Benefits: Uniform Reimbursement Generous Shift Differentials for weekends and overnight shifts (up to $5.00/hour additional pay) Paid Time Off (PTO) and Sick Leave Accrual Significant Employee Pet Discount (up to 75% off services + free vaccines) 100% Tuition Reimbursement for Penn Foster Veterinary Technology program after one year of service 401(k) with Employer Match Comprehensive Medical, Dental, and Vision Insurance Disability and Life Insurance Ancillary Benefits and More! Working and Physical Conditions Working conditions are normal for a veterinary hospital. The noise level is moderate to high and includes business machines, medical equipment and patient barking/howling. Work involves frequent lifting of patients and inventory up to 40 pounds. Work involves frequent squatting, bending, pushing and pulling. Equipment operations may require the use of personal protective equipment (PPE) to include but not limited to nitrile gloves. Join Our Team: This position is open to both internal and external applicants. ALL APPLICANTS MUST BE 18 OR OLDER TO QUALIFY Southern Oregon Veterinary Specialty Center is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We comply with all federal, state, and local laws prohibiting discrimination and harassment. Applicants with disabilities may request reasonable accommodation during the application process as needed. Please contact our Human Resources representative for assistance. Your application will remain active for 90 days. If you are not selected within this time frame and wish to remain under consideration, you must submit a new application. Thank you for considering a career with Southern Oregon Veterinary Specialty Center. We look forward to welcoming you to our compassionate and dedicated team!
    $33k-54k yearly est. 60d+ ago
  • Customer Service Representative - OR

    Hassan & Sons Inc.

    Customer support specialist job in Grants Pass, OR

    Under the general supervision of the Store Manager and Area Manager, the Customer Service Representative (CSR) supports daily store operations while upholding the company's commitment to exceptional customer service. This role is responsible for cashiering, maintaining store presentation, ensuring food and beverage quality, and fostering a safe and welcoming environment for all customers. The CSR serves as the face of H&S Energy, creating a positive experience for every guest through friendly interactions, product knowledge, and efficient service. Responsibilities and Duties: Customer Service Excellence Greet all customers with enthusiasm and professionalism, creating a welcoming environment (“Welcome to H&S” / “Welcome to Chevron”) Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude Follow the company's Four Steps of Customer Service with every interaction to achieve outstanding customer satisfaction and Mystery Shop performance Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement Represent the company with professionalism in appearance, communication, and conduct Cash Handling & Register Operations Operate the Point of Sale (POS) system accurately for all cash, credit, and debit transactions Ensure correct change is given, receipts are issued, and refunds or exchanges are processed per company policy Perform safe drops, cash counts, and drawer balancing at shift end following standard procedures Verify identification for age-restricted items (alcohol, tobacco, lottery) and credit transactions Store Presentation & Merchandising Stock shelves, coolers, and displays to ensure products are organized, priced correctly, and visually appealing Maintain signage, promotional materials, and pricing accuracy Remove expired, damaged, or recalled items and report discrepancies to the Station Manager Keep the sales floor, counters, and displays neat, clean, and clutter-free Food & Beverage Handling Prepare and maintain all self-serve and ready-to-eat food and beverage stations (coffee, fountain, roller grill, etc.) Follow all food safety, sanitation, and temperature guidelines Clean and sanitize equipment regularly to ensure quality and compliance Maintenance, Cleanliness & Safety Maintain cleanliness of the entire facility, including restrooms, fueling area, and trash disposal Refill windshield washer stations, paper towels, and squeegees at the pumps Follow all safety procedures and emergency response protocols, including knowledge of shutoff systems Report equipment malfunctions or safety hazards immediately to management Additional Duties Adhere to the station's shift duties checklist for assigned shifts Understand and assist with car wash operations (if applicable) Perform other job-related duties as assigned by management Education and Work Experience High school diploma or equivalent preferred Previous experience in retail, food service, or customer-facing roles preferred Basic knowledge of POS systems and cash-handling procedures CPR and First Aid training a plus Strong communication skills and the ability to work effectively in a team environment Skill Set Strong customer service and communication skills Ability to multitask and stay organized in a fast-paced setting Self-motivated and dependable, with strong follow-through and attention to detail Able to follow direction, take initiative, and maintain professionalism under pressure Comfortable using computers and POS systems; basic Microsoft Office skills a plus Flexible availability, including nights, weekends, and holidays Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent standing, walking, bending, and lifting up to 50 lbs Requires use of hands, arms, and vision to operate POS systems and restock merchandise Must be able to work both indoors and outdoors in various weather conditions Exposure to cleaning chemicals, fuel fumes, and noise typical of a retail fuel environment Must be able to communicate clearly and effectively in person and over the phone Reasonable accommodations will be provided as required by law swing shift cashier/attendant with some graveyard shifts as well. Must be able to work a flexible schedule including weekends. Sing shifts 2:00pm-10:00pm, graveyard shifts 10:00pm-6:00am.
    $31k-40k yearly est. Auto-Apply 2d ago
  • Call Center Appointment Coordinator- Grants Pass Automotive

    Grants Pass Automotive

    Customer support specialist job in Grants Pass, OR

    Grants Pass Automotive is seeking an individual with outstanding customer service skills to join our Team in our Service call center as an Inbound Service Agent! Grants Pass Automotive is a different type of dealership. We strive to make every customer a customer for life and happy employees make happy customers. Every employee at Grants Pass Automotive is critical to the overall success of the dealership. The Inbound Agent serves as the first point of contact for customers and vendors in the dealership by handling calls, setting inbound appointments for guest and routing customer to the correct department and person. The mission of the Inbound Agent is to maximize Customer Satisfaction, improve Customer Retention and increase hours in the Service Department. A genuine desire to offer the best customer service is a necessity for this position! Benefits Compensation $18/ hr + bonus Company sponsored health insurance Voluntary Dental/ Vision Life Insurance 401k Paid Training Paid Vacation Paid Sick Time Employee discounts on products and services Fun and friendly work environment Responsibilities Properly represent the dealership to its customers and vendors in a friendly manner. Handle incoming phone calls from customers and vendors and route to the appropriate department and employees. Set appointments for inbound calls from customers and vendors. File all documents as required and consistent with established filing procedures. Work with service advisor to fill the schedule and answer any questions they may have. On occasion, assist Service Advisors with customer concerns. Other duties assigned. Qualifications High School diploma or equivalency. College training or a degree in marketing, customer relations, business administration or related field, preferred. Ability to read and comprehend instructions and information. Excellent oral and written skills. Three or more years in a dealership position. General knowledge of vehicle operations, features, parts and systems. Proficient in PC software programs and computer use. Honesty and Integrity. Grants Pass Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $18 hourly Auto-Apply 14d ago
  • Customer Service Representative

    Southern Oregon Sanitation 4.2company rating

    Customer support specialist job in Grants Pass, OR

    Putting our customer's needs first and endeavoring to find solutions which make our customers feel heard, taken care of and above all valued, is the mission of our Customer Service Representatives. The Customer Service Representative is primarily responsible for providing excellent service to all internal and external customers by using in-depth knowledge of industry rules and regulations and company practices, as well as communicating effectively with team members within the company. Essential Functions Greet counter and call-in customers in a positive, friendly, and professional manner Answer inbound calls with urgency and within service level Communicate clearly with customers and employees in person, over the phone, and through radio communications Assist customer with questions and concerns regarding services and billing through resolution. Deescalate calls when necessary. Data entry of new accounts, transfers, discontinuation of services, route changes, billing adjustments, etc. Accurate processing of daily route notes Proper cash handling and completion of customer receipts Balance cash drawer when necessary Maintain a neat work area at all times to include front desk and lobby Adhere to franchise agreements, company policies and procedures Other duties as assigned Reporting Relationships This position reports to the Office Manager and has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and postage machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employees is frequently required to sit; stand; walk through the facility; use hands to handle items; reach with hands, arms; talk; hear; and view a computer screen. This position may expose the employee to hazardous noise levels, chemicals, fumes, and machinery. Position Type and Expected Hours of Work This is a non-exempt, full time, entry level position. This position is Monday through Friday, 8:00am-5:00pm with the possibility of over-time, holiday and weekend hours. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements Competencies Ability to stay focused in a busy office Customer driven Active listening and Communication skills Time Management Analytical & Problem solving skills Teamwork Orientation Strong computer skills including Microsoft Office Competent typing and 10 Key Skills Basic mathematical knowledge Cash handling experience Learn and Retain information quickly Must be able to operate a motor vehicle and be insurable by Company insurance policy (Requires clean driving record) Education, Experience, and Eligibility Qualifications Customer service experience is a must Computer Experience Knowledge of Jackson, Josephine and Douglas Counties a plus High School Diploma or equivalent Acceptable driving record Ability to pass a background check and drug screening
    $31k-35k yearly est. 10d ago
  • Customer Service Center Representative

    First Community Credit Union of Oregon 3.8company rating

    Customer support specialist job in Grants Pass, OR

    Job Description Salary Range: $19.00 - $25.00 (USD) Hourly Schedule: Full-Time, Monday through Friday, occasional Saturdays If you excel at customer service, have a passion for helping people and the ability to make sound decisions, we have a position for you! As the first point of contact in our Customer Service Center, you will provide the warmth of the human experience and the convenience of the latest digital interfaces. You will assist our members over the phone and through online chat with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional service. As a First Community employee, you will enjoy: 100% Employer Paid Medical & Dental Annual Bonus & Incentive Plan Generous Personal, Vacation & Sick Days Tuition Reimbursement Wellness & Fitness Incentive Paid Volunteer Leave As an ideal candidate, you will have: Customer Service Experience (call center experience preferred) Capability to assist members through multiple channels including, but not limited to phone, email, and chat. Meticulous attention to details, outstanding problem-solving skills and the ability to manage multiple projects and tasks simultaneously. Company's website: ****************** ** First Community Credit Union is an equal opportunity employer. We are committed to diversity, equity and inclusion. All qualified individuals are encouraged to apply and will be given full consideration for employment regardless of race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state or local law. Applicants may request reasonable accommodation to participate in the application process. Equal opportunity employer, including protected Veterans and individuals with disabilities.
    $19-25 hourly 14d ago
  • Customer Care Receptionist

    Allcare Management Services 4.0company rating

    Customer support specialist job in Grants Pass, OR

    Customer Care Receptionist at AllCare Health with the Customer Care department in Grants Pass, Oregon We Are Seeking Qualified Candidates to Join Our Team! AllCare Health offers competitive wages, an excellent benefits package including affordable healthcare, 401k retirement, wellness programs, and flexible schedule options. Summary This position is responsible for being the first point of contact for AllCare Health, managing front office reception and administration tasks by performing the following duties Essential Duties Welcomes guests positively as soon as they arrive at the office. Answers, screens and forwards phone calls to specific departments and staff. Receive, sort and distribute daily mail/deliveries. Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges). Ensures reception area is tidy and presentable Being bilingual in another language, including American Sign Language (ASL), is an invaluable skill that enhances our ability to deliver culturally responsive care. We strongly encourage you to apply if you are bilingual. All relevant experience can be listed in your resume to perform essential duties of the position including the following: lived, volunteer, professional, or a combination of experience and education . Education & Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The noise level in the work environment is usually moderate. The employee must be able to work onsite for all scheduled shifts. Company Overview AllCare Health Website: ****************************** AllCare Health is incorporated as an Oregon Benefit Corporation and has earned the coveted Certified B Corp status since 2017. As such, AllCare Health considers its impact on community, society, and the environment in all business decisions. We have long recognized the value in social, economic, and environmental concerns of our employees, customers, and community members. (Learn more about B Corps at *************************************** AllCare Health headquarters are located in Grants Pass in Southern Oregon on the Rogue River, surrounded by mountains, forests, small farms, and breathtaking views. This thriving and energetic community is ideal for families and outdoor enthusiasts, with a temperate Pacific Northwest climate. We enjoy easy access to outdoor sports and recreation, river rafting, fishing, hiking, biking, wineries, outdoor concerts, the world-famous Ashland Shakespeare Festival, the stunning Oregon coast, magnificent redwood forests, pristine beaches, and much more. The AllCare Health family of businesses is guided by our corporate principles: Purpose | Working together with our communities to improve the health and well-being of everyone. Values | Trust, Innovation, Relationships, and Voice. Vision | Thriving, Inclusive, and Equitable communities. Brand Promise | Changing Healthcare to Work for You. AllCare Health is dedicated to building a diverse and authentic workplace centered in belonging and serving our growing community. If you are excited about this open position but your experience does not align perfectly with every qualification in this post, we encourage you to apply anyway or reach out to our human resources department. You may just be the right candidate for this role or others. If you need accommodations, help in the application process, or wish to receive this job announcement in an alternative format, please call ************ and ask for Human Resources. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information. Monday - Friday, 8:00am-5:00pm with a 1 hour unpaid lunch and two 15 minute paid breaks 40 hours per week
    $33k-39k yearly est. Auto-Apply 15d ago
  • Customer Service Specialist

    Global Channel Management

    Customer support specialist job in Grants Pass, OR

    Customer Service Specialist needs 2+ years experience Customer Service Specialist requires: 35 WPM 10 key Phones Customer service Follow established processes and systems to ensure that Customer Care Standards are met or exceeded for every customer contact. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Develop a strong knowledge of our product portfolio and procedures Demonstrate 100% follow through in every commitment in an effort to provide one call resolution.
    $31k-41k yearly est. 60d+ ago
  • Customer Service Representative 7297

    Domino's Franchise

    Customer support specialist job in Medford, OR

    The main requirement for Domino's Customer Service Representatives (CSRs) is to have a positive personality, a clear and highly energetic voice, and he or she must also be customer service oriented. CSRs need to speak with customers all throughout his or her shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product details, services, charges and other related important information which will be relayed to customers whenever it is needed. While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. This job can be physically demanding: the team member may be required to use hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop or kneel. Some specific duties of Domino's CSRs include: Attracting potential customers by answering product and service questions and advertising/"wobble boarding" Opening and maintaining customer customer accounts by recording and updating account information Preparing and packaging food products Collecting payment and handing out orders to customers Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution Maintaining financial accounts by processes customer adjustments Contributing to team effort by accomplishing related requests as needed Qualifications We will ensure you are trained and have a positive learning experience when you join our team. Wage for all CSRs is minimum wage, with the option for raises based on performance evaluations conducted by Regional Supervisors on a regular basis in $.25 increments to a max of $1.00 over Minimum wage before being eligible for a management position. CSRs also frequently receive tips on a daily or bi-weekly basis via an in-store tip pool. CSRs must: Be 15 years or older Be attentive to detail Be customer oriented, friendly and energetic Have cash management skills Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed Additional Information All your information will be kept confidential according to EEO guidelines. Pay rate $14.70 to $14.95 hourly.
    $14.7-15 hourly 60d+ ago
  • Client Services Liaison

    Southern Oregon Veterinary Specialty Center

    Customer support specialist job in Central Point, OR

    Job DescriptionSalary: $20.00 + DOE Client Services Liaison Southern Oregon Veterinary Specialty Center (SOVSC), located in Central Point, Oregon, is the premier 24/7 Specialty + Emergency veterinary hospital serving a 250-mile radius. Our team includes board-certified specialists in Surgery, Emergency and Critical Care, Internal Medicine, and more. With advanced capabilities like blood transfusions, chemotherapy, and complex surgical procedures, we offer comprehensive, compassionate care to pets and their families. Our mission is to support the special bond between pets and their humans by providing expert care and guidance during every step of their journey with us. We are seeking individuals with strong communication skills, critical thinking abilities, and a genuine passion for helping others to join our Client Services Liaison team. If you thrive in a fast-paced environment and enjoy making a difference, we want to hear from you! Job Summary: The Client Services Liaison plays a pivotal role in facilitating clear and effective communication between clients, veterinarians, and hospital staff. This role is primarily responsible for facilitating financial conversations, responding to client inquiries, and providing vital administrative support to the veterinary team. In close collaboration with the Veterinarian team, the Client Services Liaison proactively anticipates both team and client needs, ensuring smooth day-to-day operations while maintaining a clean and organized environment. In addition to client communication and administrative duties, this position also supports occasional patient care tasks as needed and directed. Key Responsibilities: As a Client Services Liaison, you will act as a vital connection between clients and our veterinary team, ensuring seamless communication and support. Key duties include: Understanding and engaging in all Client Services department roles, including Client Services Liaison and Client Services Representative roles. Providing proactive team support by anticipating needs, preparing paperwork, and coordinating scheduled appointments. Communicating directly with clients (in-person, over the phone, and via email/text) to provide updates, answer inquiries, and coordinate visitation scheduling. Assisting veterinarians with exam room management, client movement, and updates on pet status, medical, and financial information. Collaborating with DVM and Pharmacy teams to ensure discharged medications and paperwork are ready for client review. Presenting treatment plans and supporting payment processing activities, including deposits, payments, and refunds. Monitoring and maintaining the hospitals communication board and ensuring prompt responses to messages. Ensuring clients receive accurate financial updates at least once per shift and updating deposit requirements or payment agreements accordingly. Document management and distribution, such as care authorizations, condition-specific forms, discharge information, and clinical summaries. Assisting in pharmacy preparation and verification of medications under DVM supervision. Communicating lab results, radiology updates, and patient information to clients as directed by the DVM. Maintaining a clean and organized environment, following hospital cleaning protocols for workspaces, equipment, and patient areas. Additional Responsibilities: Assisting with patient handling, restraint, passing equipment, and gathering tools as needed during procedures. Supporting the veterinary team in taking radiographs, ensuring compliance with hospital safety protocols and using proper protective equipment. Ensuring proper handling of contagious cases, following isolation and sanitation protocols to prevent exposure. Assisting with patient comfort, including cleaning bedding, walking stable dogs, and feeding patients as directed. Completing send-out lab requisitions accurately and ensuring they are properly communicated to the lab team. The Ideal Candidate: We are looking for someone who: Excels in interpersonal communication and thrives in a team-oriented environment. Is empathetic and capable of handling sensitive situations with professionalism. Demonstrates the ability to multi-task in a busy, fast-paced setting. Has at least one year of customer service experience; veterinary office experience is a plus but not required. Has a general understanding of veterinary terminology and medications. Is open to learning, adaptable, and eager to contribute. Can work weekends and holidays (with generous differentials and holiday pay). Takes full ownership of all job responsibilities, including administrative functions, skill requirements, and working conditions. Willing to Train: At SOVSC, we value potential and are willing to train the right candidate who demonstrates enthusiasm, a strong work ethic, and a willingness to learn. If you are missing some of the listed skills or qualifications but are eager to grow in this role, we encourage you to apply. We are committed to providing the training and support needed to help you succeed in this position. Skills and Qualifications: Proficiency in veterinary software systems such as EzyVet and SmartFlow for managing scheduling, documentation, and invoicing is preferred but not required. Strong customer service skills, including greeting clients, assisting with medical services, and answering calls with care and empathy. Completion of State and Federally required Radiation Safety Training provided by the facility. Ability to communicate effectively with clients, veterinarians, and technicians, knowing when to escalate issues or involve other team members. Competence in safely handling and restraining animals, especially large or difficult patients. The ability to maintain a clean and organized work environment by following cleaning protocols. Education & Experience A minimum of one year of customer service experience is required, with experience in a veterinary or medical office preferred. Experience with cash handling, accounting, or financial management is preferred but not required. A high school diploma or equivalent is required, and additional training or certification in veterinary assistance or client services is a plus. Benefits: Uniform Reimbursement Generous Shift Differentials for weekends and overnight shifts (up to $5.00/hour additional pay) Paid Time Off (PTO) and Sick Leave Accrual Significant Employee Pet Discount (up to 75% off services + free vaccines) 100% Tuition Reimbursement for Penn Foster Veterinary Technology program after one year of service 401(k) with Employer Match Comprehensive Medical, Dental, and Vision Insurance Disability and Life Insurance Ancillary Benefits and More! Working and Physical Conditions Working conditions are normal for a veterinary hospital. The noise level is moderate to high and includes business machines, medical equipment and patient barking/howling. Work involves frequent lifting of patients and inventory up to 40 pounds. Work involves frequent squatting, bending, pushing and pulling. Equipment operations may require the use of personal protective equipment (PPE) to include but not limited to nitrile gloves. Join Our Team: This position is open to both internal and external applicants. ALL APPLICANTS MUST BE 18 OR OLDER TO QUALIFY Southern Oregon Veterinary Specialty Center is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We comply with all federal, state, and local laws prohibiting discrimination and harassment. Applicants with disabilities may request reasonable accommodation during the application process as needed. Please contact our Human Resources representative for assistance. Your application will remain active for 90 days. If you are not selected within this time frame and wish to remain under consideration, you must submit a new application. Thank you for considering a career with Southern Oregon Veterinary Specialty Center. We look forward to welcoming you to our compassionate and dedicated team!
    $20 hourly 16d ago
  • Fuel Attendant/Customer Service Rep.

    Hassan & Sons Inc.

    Customer support specialist job in Shady Cove, OR

    The Fuel Attendant & Customer Service Representative supports the day-to-day operations of the store and fueling station. This position ensures the safe and efficient operation of fuel dispensing, assists customers both inside and outside the store, and maintains a clean, safe, and welcoming environment. The role combines excellent customer service, fueling assistance, and adherence to company safety and operational standards. Responsibilities and Duties: Customer Service & Sales Greet all customers promptly and professionally, providing a welcoming and positive experience (“Welcome to H&S” / “Welcome to Chevron”) Deliver efficient, friendly, and accurate service at checkout and during fueling interactions Communicate promotions, loyalty programs, and product recommendations to customers Provide assistance with fueling, propane dispensing, and other customer needs Handle customer inquiries or concerns and escalate to management as needed Fueling Operations & Safety Safely operate fuel pumps and propane dispensers in compliance with all company, state, and federal safety regulations Verify proper fuel types and pump markings to ensure accuracy and prevent contamination Monitor fueling area for leaks, spills, or hazards; respond promptly and report any incidents to management Follow all safety protocols, including emergency fuel shutoff procedures Maintain required training and certifications related to fuel and propane handling Cash Handling & Register Operations Accurately process cash, credit, and debit transactions through the Point of Sale (POS) system Perform cash counts, safe drops, and drawer balancing per company policy Verify identification for restricted sales (alcohol, tobacco, lottery, or credit purchases) Ensure compliance with cash-handling and loss-prevention procedures Store & Fueling Area Maintenance Keep both the interior and exterior areas of the station clean and well-maintained Maintain fuel island supplies including squeegees, paper towels, and windshield cleaner Clean and restock self-serve beverage and food stations, ensuring freshness and quality Empty trash receptacles, sweep pump areas, and maintain restrooms and entryways Report maintenance issues, pump malfunctions, or safety hazards immediately Teamwork & Operational Support Collaborate with team members to achieve store goals and maintain smooth operations Assist with deliveries, stocking, and merchandise rotation Support special projects or promotions as assigned by management Follow all company policies, procedures, and operational standards Education and Work Experience High school diploma or equivalent preferred Previous experience in retail, fuel service, or customer service environment preferred Basic understanding of fuel safety and compliance procedures preferred Ability to complete propane training (as required by state/local regulation) Skill Set Strong customer service and communication skills Safety-focused mindset with attention to detail Ability to multitask and maintain organization in a fast-paced environment Dependable, self-motivated, and able to follow direction Basic computer and POS system proficiency Ability to learn and apply fueling and safety procedures Team-oriented attitude with flexibility for various duties Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent standing, walking, bending, and reaching throughout the shift Ability to lift, carry, and move items up to 50 pounds Exposure to outdoor weather conditions, including heat, cold, and rain Regular exposure to fuel fumes and cleaning chemicals (PPE provided) Must be able to work flexible hours, including evenings, weekends, and holidays Must be able to communicate clearly in person and over the phone Shift Hours: 2pm-10pm Shift Days: Monday and Tuesday
    $30k-39k yearly est. Auto-Apply 19d ago

Learn more about customer support specialist jobs

How much does a customer support specialist earn in Medford, OR?

The average customer support specialist in Medford, OR earns between $31,000 and $59,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.

Average customer support specialist salary in Medford, OR

$43,000
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