Customer Service at Groveland Pizza Factory
Customer support specialist job in Groveland, CA
Job Description
Are you awesome? Do you like pizza? Want to make decent money with a fun crew while getting the job done? APPLY NOW!
18583 Main St, Groveland, CA 95321
Staff / Customer Service
About the Job
Pizza Factory in Groveland is looking for an energetic, friendly team member to join our crew! You'll take orders, prep food, interact with customers, and help us deliver great experiences to everyone who walks through our doors.
If you've got a good attitude, work hard, and love pizza (and people), you'll fit right in!
What You'll Be Doing
Greet and serve guests, take orders, and handle phone-in orders
Use our POS system to enter orders and process payments
Prepare menu items: pizza, meats, veggies, sauces, dough, and more
Follow portion guidelines and food safety standards
Maintain a clean kitchen and service area
Help with opening and closing duties
Make sure guests are happy and jump in wherever needed to support the team
Qualifications & Requirements
No previous restaurant experience required-we'll train you!
Basic math skills and ability to handle money and POS systems
Good communication skills and a team-focused mindset
Must follow safety and sanitation procedures
Strong hygiene and professional appearance
Physical Requirements
Stand for 2-6 hours per shift
Lift up to 50 lbs
Frequent bending, kneeling, turning, lifting, and moving
Work around common kitchen allergens (fruits, nuts, raw meats, shellfish, etc.)
Why Work With Us?
Fun, team-oriented work environment
Supportive coworkers and local vibes
On-the-job training and growth opportunities
Employee discounts on pizza and more
Flexible scheduling and a fast-paced workplace where no two days are the same
Ready to roll dough and make some dough? Apply now and join the Groveland Pizza Factory crew!
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Customer Service Technician
Customer support specialist job in Morgan Hill, CA
Anritsu is a provider of innovative communications test and measurement solutions. Anritsu engages customers as true partners to help develop wireless, optical, microwave/RF, and digital solutions for R&D, manufacturing, installation, and maintenance applications, as well as multidimensional service assurance solutions for network monitoring and optimization. Anritsu also provides precision microwave/RF components, optical devices, and high-speed electrical devices for communication products and systems. The company develops advanced solutions for emerging and legacy wireline and wireless technologies used in commercial, private, military/aerospace, government, and other markets. To learn more visit *************** and follow Anritsu on Facebook, LinkedIn, Twitter, and YouTube.
Anritsu is committed to providing a comprehensive and competitive benefits package to all employees. We offer standard benefits such as major medical, vision and dental coverage, life insurance, Employee Assistance Plan, Flexible Spending Accounts, a generous 401(k) Matching Plan, Tuition Reimbursement, and profit sharing. Our benefit package is designed to positively impact all aspects of your life; to help you and your family succeed; and to maintain our status as a "perfect job." Come find out what Anritsu has to offer you!
As a Customer Service Technician based in Morgan Hill, CA you will have responsibility for performing in-house repair and calibration of RF/Microwave test equipment and sub-assemblies.
Key Responsibilities include:
* Calibrate, troubleshoot and repair a wide variety of RF/Microwave electronic assemblies and products such as VNAs, Spectrum Analyzer and Synthesizers, including benchtop and handheld test equipment.
* Repair is sometimes done at the component level
* Use a variety of test equipment and interpret technical information.
* Ensure that appropriate quality standards are met at the workstation.
* Participate in ongoing efforts of process and product improvements.
* Review and implement product specific service notes.
* Use verbal and written communication skills to report technical information as required.
* Perform other duties and assume responsibilities as required.
* This position will be reporting to the Customer Service Manager based in Morgan Hill, CA
Requirements:
* Associate's Degree in Electronic Technology or equivalent
* Typically requires a minimum of three years electronic technician experience, including troubleshooting at the component and/or systems level.
* Knowledge of ISO-9000, ISO-17025 and ANSI Z540 standards.
* SMT rework skills are a plus
In order to be successful in this role, the following competencies and behavior skills are required:
* Strong initiative and the ability to work well in a team environment
* Demonstrates a strong sense of urgency
* Good verbal and written communication skills
* Capability and willingness to handle multiple task required
* Taking initiative to seek out most critical assignments and has the ability to perform at the highest level
* Complete task and assignments in a timely manner
The annual base salary range for this position is $28/hr - $40/hr. Please note that the salary information is a general guideline only. Anritsu Company considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Why work at Anritsu? Please visit us on Comparably to see what our employees love about working here!
Customer Solutions Specialist II
Customer support specialist job in Stockton, CA
Job DescriptionDescription:
Customer Solutions Specialist II
On-site
Full-Time / Permanent
Salary $86,450-$98,500
About Us: Vantedge Medical is the premier metals-based med-tech solutions partner from concept to full-scale manufacturing. We are at the forefront of precision engineering and innovation, specializing in the development and manufacturing of vital components for medical markets such as Robotic Assisted Surgery, Orthopedics, Surgical Instruments, Dental, and more. Our teams work in unison, collaborating and problem-solving to serve the manufacturing needs of the top Medical Original Equipment Manufacturers (OEMs) around the globe. Making a difference in the lives of patients and their families drives us to go above and beyond every day. With a steadfast commitment to advancing medical technology, we take immense pride in the work we do - and have a lot of fun doing it.
About the Role:
The Customer Solutions Specialist II plays a pivotal role in delivering a customer experience by serving as the primary liaison between Vantedge Medical and its customers. This role requires an experienced, customer-focused professional who can build and maintain strong internal and external relationships, resolve escalations efficiently, and provide data-driven insights to enhance customer engagement. The ideal candidate will have a deep understanding of customer needs, possess strong problem-solving abilities, and collaborate effectively with cross-functional teams to drive strategic initiatives and process improvements. Success in this role requires excellent communication skills, a sense of urgency, a passion for continuous learning, innovation, and transformation.
Responsibilities
Serve as the primary liaison between Vantedge Medical and our customers, delivering best-in-class experience, and creating superior value for our customers.
Develop a deep understanding of assigned customers' businesses and end products, acting as a trusted advisor and primary resource for our customers as well as gathering customer insights, identifying and enabling mutually beneficial outcomes for Vantedge and our customers.
Efficiently field customer interactions, process and acknowledge orders and open order reporting with accuracy.
Represent Vantedge Medical in the most favorable manner, supporting business initiatives and processes such as complaint handling, expedites and de-expedites.
Track and analyze key account metrics, leverage available data, and provide data-driven insights to support strategic decision-making.
Facilitate customer issue resolution through identifying and drawing in the correct stakeholders and leaders in a professional manner to collectively resolve issues and complaints through designated processes.
Partner closely with Strategic Account Directors and Account Management to execute account strategies, perform business reviews, identify growth opportunities and key initiatives to drive long-term success.
Proactively solicit, process, and communicate customer forecasts to internal stakeholders and provide customer with insights that will enable improved supply/demand planning.
Facilitate quote requests through designated estimating process, both repeat and new, and deliver as needed and/or in partnership with Commercial Team.
Build and maintain strong relationships across internal/external customer business units, and proactively address customer needs.
Collaborate with cross-functional teams to optimize processes, improve service delivery, and identify new value-adding opportunities.
Drive continuous improvement initiatives by identifying process enhancements that contribute to a superior customer experience.
Stay informed about Vantedge Medical's global capabilities, recognizing and leveraging opportunities to enhance customer engagement and growth.
Additional responsibilities as assigned to support business objectives.
Requirements:
Minimum of 2-year degree focused in Business, Customer Experience, Project Management or other related field.
Or, a minimum of 5 years experience in Customer Service oriented role in a medical contract manufacturing environment or equivalent manufacturing environment experience.
Demonstrated alignment with Vantedge Medical's core values: customer focus, integrity, accountability, collaboration, agility, and innovation.
Accountability, autonomy, drive, and ownership of responsibilities and expectations in a fast-paced environment.
Proactive, customer-focused mindset with a strong sense of ownership, and urgency.
Excellent communication skills (written and verbal), strong business acumen, and the ability to build trust and positively influence stakeholders at all levels.
Strong problem-solving abilities with a creative, solutions-oriented approach.
Highly organized and adaptable.
Passion for learning, growth, and continuous improvement.
Strong proficiency in Microsoft Teams, Excel, PowerPoint, and Outlook.
ERP experience (including sales order entry and management).
Excellent presentation and active listening abilities.
May require long periods of sitting and close visual acuity to perform activities such as: preparing and analyzing data/figures, viewing a computer screen and extensive reading.
Up to 5% travel based upon business need.
Weekend Customer Service At Bellevue Bowl
Customer support specialist job in Atwater, CA
Job Description
Are you good at home making others feel at home? Can you keep things running smoothly under pressure? Are you a rockstar at creating a great guest experience - one that will keep customers coming back? Are you a hands-on, all-in, above-and-beyond kind of person? We're looking for someone like you. A great employee at Bellevue Bowl - is tasked with keeping their area clean, keeping their guests smiling and making sure everything is running smoothly. Your job will be to help customers have a great time by helping them find the best solution for what they're looking for, running all transactions, helping with food preparation, making beverages & drinks, setting up bowling, darts & pool games and more. It's fast paced, fun and customer focused.
Duties and responsibilities
● Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
● Interact with customers, take orders and serve food and drinks ● Assess customers' needs and preferences and make recommendations
● Handle all game transactions such as - assigning people to lanes, distributing shoes, assigning darts, pool equipment, golf equipment, starting lasertag games and more.
● Comply with all food and beverage regulations
● Help in the kitchen preparing food as assigned or as needed
● Foster and maintain a positive work environment
● May be assigned to parties as needed
● May be assigned to the arcade and attraction areas as needed
● Be able and willing to work as a team and demonstrate a positive team environment - remember on our team there is no such thing as “that's not my job”
● Stay guest focused and nurture an excellent guest experience
● Ensure health and safety standards are followed
● Use all daily, weekly & monthly checklists as assigned and/or needed
Qualifications & Requirements
● Computer literacy / willingness to learn a must
● Must be 21 years old
● Ability to keep your area organized, stocked and clean
● Must have or be willing to obtain California Food Handlers Card
● Responsible Beverage Service (RBS) certificate a huge plus
● Willing and able to work weekends
● Positive attitude and excellent communication skills
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Customer Experience Coordinator
Customer support specialist job in Atwater, CA
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
1200 Commerce Ave
Location:
USA Marshalls Store 1058 Atwater CAThis position has a starting pay range of $17.50 to $18.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Peer Navigator/ Peer Support Specialist (ICS)
Customer support specialist job in Modesto, CA
Job Description
Apply Here: ******************************************************************************
Peer Navigators work with individuals, groups, and communities to improve mental health as a part of a treatment team. They provide lived experience and expertise that professional training cannot provide. This person is a role model to peers who exhibits competency and knowledge from the lived experience.
Qualifications:
High School diploma or GED required.
Personal knowledge gained through firsthand lived experience in mental health.
Peer Support Specialist - Current Peer Support Specialist certification required. California certifications must remain active and valid with their governing entity.
Proficient in Microsoft suite (Word, Excel, PowerPoint).
Knowledge of community resources preferred.
Bilingual preferred.
A valid California driver's license is required of staff who have regular driving duties, and the driving record must meet the requirements of their position and be approved by the agency's insurance company
Essential Job Functions:
Ability to communicate ideas in oral and written form.
Protect and honor individual integrity through confidentiality.
Ability to work in a harmonious manner with subordinates, supervisors, and others.
Ability to instruct in group and individual settings.
Ability to work effectively with cultural/ethnic diversity.
Maintain confidential information according to legal and ethical standards. Ability to work at various locations, including client homes, schools and community settings.
Physical, mental, and emotional health adequate to perform duties.
Responsibilities:
Provide the perspective of experience to clients.
Assist clients with accessing and linking to community resources.
Help clients and family members with problem solving.
Provide encouragement and hope.
Provide group, individual, and family services for clients.
Provide services to families when needed, including non-traditional hours.
Maintain documentation, record and tracking systems that meet standards of the agency, The Joint Commission and contract.
Collaborate with the treatment team, referring agency or other community agencies working with the client to coordinate treatment.
Collect outcome data, including consumer satisfaction surveys, as required by the agency and contract.
Participate in community outreach and presentations.
Must implement program goals and objectives to meet and maintain contractual requirements.
Participate in scheduled peer review.
Responsible for preventing and controlling infection.
Responsible for maintaining a culture of quality and safety.
Effectively use de-escalation skills and techniques for crisis prevention.
Properly administer the C-SSRS to help prevent suicide.
Other:
Attend all required meetings and trainings.
Report any suspected child or dependent adult/elder abuse or neglect immediately to direct supervisor or utilize the chain of command if supervisor is unavailable.
Report any client imminent danger to self or to others or gravely disabled immediately to direct supervisor or utilize the chain of command if supervisor is unavailable.
Other duties as assigned.
Pleasanton - Relationship Specialist 1 - Onsite (No.CA)
Customer support specialist job in Pleasanton, CA
Sign-on bonus available for eligible external applicants! Contact us today to learn more!
The RS I position exists in branches having a cash operation. Under general supervision, the RS I performs a wide variety of duties relating to handling member transactions including but not limited to; receiving and disbursing funds, posting deposits and loan / VISA payments, making account transfers, issuing money orders, making cash advances, recommending other products and services, performing all types of withdrawals, account maintenance, and opening savings, checking, money market and certificate of deposit accounts (excluding trust and IRA accounts). The RS I is comprehensively cross-trained to provide plastic card services such as; issuing temporary cards, re-pinning existing cards, and ordering new cards. An RS I maintains records of various sale transactions such as; money orders, cash advances, and balances a daily cash drawer. RS I ensures member transactions are processed in an accurate and timely manner to make sure that Credit Union member service objectives are achieved. The RS I may also be called upon to assist with daily balancing. Cross-sells all other products and services to include Investment Services, First Mortgages, and Autoland (auto loans). The value the RS I position adds to the organization is it allows for in-person, personalized service and provides opportunities to conduct needs-based sales using referrals for other Credit Union products and services that support various production goals.
Responsibilities:
Performs various RS I duties including; receiving and disbursing funds, posting deposits and loan payments, transfers, money orders, cash advances, and all types of withdrawals (cash and checks).
Opens savings, checking, issue temporary checks, money market, and certificate of deposit accounts, as needed.
Processes plastic card services such as issuing temporary cards, repining existing cards and ordering new cards.
Performs a wide variety of account maintenance; change of address and name change.
Recommends other products and services appropriately with each member transaction.
Required to complete compliance training and all other training offered to RS I.
Balances cash drawer.
Supports and participates in continuous improvement activities.
Represents the Credit Union in a positive and professional manner.
Other related duties as assigned.
Maintains member and other sensitive information with confidentiality.
Treats all co-workers and members with respect.
Qualifications:
1-yr related branch operations experience.
Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations.
Comprehensive knowledge of all deposit account products and all services.
Basic knowledge of all applicable Federal, State and NCUA regulations.
Demonstrated ability to follow written and verbal instructions.
Basic math skills (adding cash) to be able to compute interest on savings, loans, and certificates.
Demonstrated ability to operate office machines to include; copier, 10-key and PC.
Proficient in the operations of a PC and Microsoft applications including Outlook, Word and Excel.
Knowledge of Internet / Intranet
Knowledge of SharePoint
Good verbal / written communication, problem solving, member service, and organizational skills.
Attention to detail.
Must present a professional demeanor.
Capable of working under pressure and with frequent interruptions.
Successful completion of all compliance related coursework
NMLS Registered
Education: High School or Equivalent
Website: nuvisionfederal.com/careers
Pay scale by applicable geographic location:
Northern California: Min $20.00 - Mid $24.94 - Max $29.93
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of applicable experience within the job, the type of years and experience within the industry, job related training/education, etc.
Applicants must be legally authorized to work in the U.S. without the need for current or future sponsorship.
California Employee Privacy Notice:
*********************************************
Benefits:
Medical
Dental
Vision
Life Insurance
Flexible Spending Account
401(k) Matching
Paid Time Off
Training Provided
Tuition Reimbursement
Native American Services Specialist
Customer support specialist job in Sonora, CA
Since 1969, MACT Health Board's mission has been to improve the health status of the American Indian and Alaskan Native population. Our goal is to continue to provide high quality care to our patients throughout a variety of services, including Medical, Behavioral Health, Chiropractic, Dental, Optometry, Massage Therapy, Women's Health, and more.
Why MACT Health Care Inc?
Are you searching for a career that offers more than just a paycheck? A career where your professional skills directly empower the health and well-being of our local communities? At MACT Health Board, that's not just an idea-it's our daily mission and we invite you to explore our Career Opportunities. You won't be just another employee; you'll be a valued member of a team committed to making a difference and we know that taking care of our community starts with taking care of our own. We reward our employees with competitive compensation, benefit options and provide training and advancement opportunities to provide you with the skills to succeed in your future! Our careers offer a unique balance of philanthropic opportunities, cultural preservation and individual value! When you join MACT, you'll enjoy:
Medical, Dental, Vision, and life insurance benefits at no-cost to the employee
403(b) retirement plan, PTO including vacation, sick time, paid holidays and more
Balanced working hours; Monday-Friday 8-5pm.
Student Loan Repayment Program
Direct Student Loan Contributions: Our BenefitED program allows us to make direct quarterly contributions to your student loans to help you pay them off faster
Continuing Education credits: We empower our providers to stay at the top of their field. We offer reimbursement for continuing education and licensure fees.
Competitive Salary of $25.56-$28.88 hourly
Who you are:
We are seeking a passionate Native American Services Specialist for a Full Time role working in a clinical setting. As a member of the Native American Services team, the NAS Specialist serves as a trusted liaison between our Tribal communities, Native American patients and MACT's health services. The NAS Specialist will:
Work as part of an interdisciplinary team of professionals, engaging and providing case management services to Native Americans who qualify for Direct Care or Purchased & Referred Care (PRC) benefits
Verify eligibility of Native American patients for Direct Care or Purchased & Referred Care benefits
Advise eligible patients and staff about PRC benefits
Coordinate and schedule patient visits between MACT's Medical, Dental, Behavioral Health, and Optometry services as well as external specialty services
Follow each PRC Patients' treatment plan from scheduling visits and making reminder calls to contacting specialty offices and retrieving consult/referral reports
Document patient communications and outreach efforts as well as other communications and efforts related to PRC patients' care in the electronic health record system
Work with external partners, e.g. social services, ICWA advocates, adoption agencies, etc. to ensure appropriate documentation is received and timely access to care is provided
What you need:
High School Diploma/GED Certificate
Knowledge of medical/dental terminology
Experience with Advance Beneficiary notices and Medicare Medical Necessity
Must be a qualified American Indian
Current BLS/ALS certificate
Must pass Occupational Health Screening.
Must possess a valid form of identification as listed on the U.S. Department of Justice I-9 form, verified using the E Verify system.
Clean DMV driving record and MACT auto insurance driving eligibility (determined by auto insurance carrier).
The position requires an awareness and keen appreciation of American Indian traditions, customs, and socioeconomic needs and the ability at all times to meet and deal effectively in contacts with Indian health organizations which requires tact, courtesy, discretion, resourcefulness and good judgment in handling functions of a sensitive nature.
AMERICAN INDIAN PREFERENCE:
Preference in filling of a vacancy will be given to qualified American Indian applicants in accordance with the Preference Act (Title 25, U.S. Code, Sections 472 & 473) and Public Law 93-638, provided the applicant has submitted appropriate verification of Indian preference for employment. Other than the aforementioned requirement, the MACT Health Board, Inc. is an Equal Opportunity Employer.
NOTICE OF DRUG-FREE WORKPLACE ACT REQUIREMENT:
MACT Health Board, Inc. is required to implement the Drug-Free Workplace Act of 1988, 45 CFR Part 79, Subpart F. As such it is unlawful for employees to manufacture, distribute, dispense, possess, or use a controlled substance on the job site. Employees who are reasonably suspected of violating this act may be subject to drug testing as a condition of employment. Employer required fitness examinations shall include drug testing as evidence of employee and employer compliance with the Drug-Free Workplace Act.
Auto-ApplyCustomer Service Specialist
Customer support specialist job in Merced, CA
Part-time Description
We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor.
As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing client appointments, providing excellent service, and supporting our students' learning and development. This position offers a unique opportunity to work in a dynamic and creative environment while assisting in shaping the next generation of beauty professionals.
Responsibilities:
Greet and welcome salon clients in a friendly and professional manner, creating a positive first impression.
Assist clients in scheduling appointments, managing their preferences, and addressing any inquiries or concerns.
Collaborate with salon instructors and students to coordinate and manage client bookings, ensuring efficient scheduling and smooth salon operations.
Provide exceptional customer service, attending to clients' needs and preferences throughout their salon experience.
Maintain a clean and organized salon floor, including workstations, tools, and common areas, to ensure a professional and inviting atmosphere.
Handle client complaints or issues professionally and on time, working towards resolutions and maintaining client satisfaction.
Process payments and manage cash register transactions.
Promote salon services and special promotions to clients, encouraging repeat business and generating referrals.
Stay updated with industry trends, techniques, and product knowledge to provide knowledgeable recommendations to clients and students.
Assist with other administrative tasks and salon projects as needed.
Requirements
Requirements:
High school diploma or equivalent is preferred. Additional education or training in customer service or hospitality is preferred.
Previous experience in a customer service role, preferably in the beauty or salon industry.
Strong interpersonal skills with the ability to communicate effectively and professionally with clients, students, and staff.
Excellent organizational skills and attention to detail in managing appointments and salon operations.
Enthusiasm for working with students and supporting their learning and development.
Ability to multitask, work in a fast-paced environment, and adapt to changing priorities.
Proficiency in using salon management software or booking systems is a plus.
Basic knowledge of cosmetology services, terminology, and beauty product brands.
Professional appearance and grooming standards to represent the institution and maintain a positive salon environment.
Flexibility to work evenings and weekends based on salon hours and client demands.
Company Benefits include a 401(k) retirement plan and Employee Stock Ownership Plan. Career advancement opportunities! An Equal Opportunity Employer.
If you're interested, Apply Now!
Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics.
Salary Description $16.50 - $17.00 per hour
Customer Sales & Service Representative
Customer support specialist job in Merced, CA
Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.
We are hiring a full-time creative, resourceful customer service representative (CSR) in Merced, CA. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.
Why join us?
Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!
In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:
A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country
Professional development and training
Great work / life balance
Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice
Join a local team with company backing
What you'll do:
In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.
Customer inquiries, quotes, order processing, expediting / returns
Sourcing parts
Assist in generating sales
Help in the stockroom as needed
Qualifications:
1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred
Attention to detail
Written and verbal communication skills, including English grammar
High school diploma or equivalent
Must be able to lift up to 50 lbs.
Valid driver's license & clean driving record (MVR)
Come for the job. Stay for the career. Apply for immediate consideration!
In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $19-$22/hr depending on experience, including potential bonus opportunities. Bonus amounts can be tied to company, location and/or individual performance, but no specific amount is guaranteed. All full-time associates are eligible for typical employment benefits expected from an industry leader (including Medical, Dental, Vision, 401K, life insurance, time off, employee assistance, etc.).
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyData Entry/Customer Service
Customer support specialist job in Livermore, CA
It is exciting times within our company as we are currently experiencing
a period of rapid growth and expansion. We are looking for an
experienced data entry clerk with a focus on on- time delivery, heavy
has room for growth within
the company.
Must be comfortable with electric instrumentation and calibration
This is a fantastic opportunity for the candidate who is very motivated,
hardworking, articulate, and organized. This position will be highly
visible in the organization and will partner directly with company
principles, and work closely with various team members throughout the
company on a daily basis.
Qualifications include:
Must be vaccinated
Must be proficient with Microsoft Office Suite, ability to work independently, strong computer skills, flexible and reliable.
Must have experience working in a small office environment.
Clean driving record.
Must pay close attention to detail
Ability to read purchase orders, invoices and sales orders
Able to pass a drug screen and criminal background check
Documentation of eligibility to work legally in the US required
Full Time Position With benefits
Email Resumes Only...
LSD Customer Care Specialist I (Temp)
Customer support specialist job in Livermore, CA
Job Title: LSD Customer Care Specialist I (Temp) Hiring Salary Range: $23.00 - $25.00 per hour Fremont Bank - one of the Bay Area's most respected and long-standing financial institutions - is seeking a strategic, hands-on professional to join and help advance our LSD - Call Center team. This is a high-impact opportunity to contribute to the success of a mission-driven organization committed to excellence, community service, and strong client relationships.
If you're energized by purpose-driven work, collaboration, and delivering meaningful results, we'd love to connect.
Why Fremont Bank?
Founded in 1964, Fremont Bank is one of the oldest independently owned banks in the Bay Area and has been consistently recognized as a Top Workplace for the past 15 consecutive years. Our foundation is built on relationships - with our clients, our associates, and our communities.
We offer:
* A people-first culture grounded in inclusion and excellence
* Deep community involvement and local reinvestment
* A mission-driven workplace where values and performance go hand in hand
The Fremont Bank Way
* Full-Service Banking with comprehensive financial solutions, advanced technology, and exceptional service
* No-Compromise Approach - we help clients get to "yes"
* Core Values:
o Go above and beyond for clients
o Foster a supportive and empowering environment for associates
o Deeply invest in the well-being of our local community
Position Overview
The Loan Servicing Customer Care Specialist I performs a variety of duties related to all phases of call center operations and loan servicing including, but not limited to taking inbound client telephone calls related to loan and mortgage products, identifying referral opportunities, cross-selling additional products and services, outbound calls, follow up, research and problem solving, email and administrative tasks and attending meetings, trainings and coaching sessions.
Role and Responsibilities
* Assist clients with their mortgage needs via phone and email, high volume call center
* Maintain call volume standards and procedures in a timely manner
* Verify loan documents, draft loan transactions and online technical support
* Assist clients using automated online payments
* Assist in the setup of customers' escrow account payments, update customer profiles
* Validating Living Trusts and Power of Attorney documents
Minimum Qualifications
* High School Diploma or equivalent work-related experience
* 1-year previous Call Center/Customer Service Experience (Call Center experience not required but preferred)
* 1-year previous banking experience preferred
* Professional written and verbal communication skills
* Problem solving skills
* Ability to work accurately in a fast-paced environment
* Maintain flexibility in schedule with business needs, proven excellent attendance
* Excellent interpersonal skills and positive attitude
* Experience working with a Windows-based computer environment, working knowledge of Microsoft Office
* Prefer bilingual candidate (Spanish)
* Working knowledge of MSP loan servicing system preferred
* Knowledge of Call Center technology desired
* Previous mortgage servicing or origination experience with a financial institution preferred
* Working knowledge of MSP loan servicing system
* Knowledge of Call Center technology
* Mortgage servicing or origination experience with a financial institution
* Flexible weekend and holidays work schedule required
What Makes Fremont Bank Associates Thrive?
* Team Players who go above and beyond to support their colleagues
* Action-Oriented professionals who challenge the status quo and seek improvement
* Purpose-Driven individuals who understand and champion the bank's community impact
Benefits Snapshot
Health & Wellness
* Medical, dental, and vision insurance
* Flexible Spending Accounts (FSA, Dependent Care, Health Savings)
Financial & Retirement
* Employee Stock Ownership Plan (ESOP)
* 401(k) with employer match
* Performance-based bonuses or incentives
Work-Life & Perks
* Paid holidays, vacation, and sick time
* Free personal checking and savings accounts
* Home loan rate discounts
* Tuition reimbursement and professional development resources
* On-site gym and discounted health club memberships
* Employee Assistance Program (EAP)
Equal Opportunity Employer
Fremont Bank is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected classification.
Salary Range
The hiring salary range for this position is $23.00 - $25.00 per hour, based on factors such as experience, skills, education, and internal equity. Compensation decisions are made in consideration of these factors and in alignment with Fremont Bank's compensation philosophy.
Employee Stock Ownership Plan (ESOP)
The Employee Stock Ownership Plan (ESOP) is a way for Fremont Bank to contribute to the financial well-being of associates by making a contribution to their retirement account. In addition, the ESOP provides associates an opportunity to share in the growth and prosperity of Fremont Bank.
Note to Search Firms:
Fremont Bank does not accept unsolicited resumes from search firms or agencies without a signed service agreement. Unsolicited resumes will be considered the property of Fremont Bank, and no fees will be paid.
Customer Service Specialist
Customer support specialist job in Ripon, CA
Temp to Hire Comp: $19-$22 Join a dynamic team as an Customer Service Specialist, where you'll play a pivotal role in ensuring exceptional customer experiences. Your primary responsibilities will include processing customer orders, coordinating product deliveries, quoting pricing and billing, and providing top-notch customer service. You'll be a key point of contact for both internal teams and external clients, handling inquiries via phone and email with efficiency and professionalism.
Responsibilities:
Efficiently process customer orders and input relevant information into our computer system.
Coordinate product delivery logistics to ensure timely and accurate shipments.
Assist in sales efforts, resolve billing issues, and collaborate closely with various departments to optimize customer satisfaction
Utilize your understanding of pricing formulation to support pricing coordination efforts.
Deliver outstanding customer service experiences by promptly addressing client inquiries and concerns.
Act as a liaison between our company and customers, facilitating communication and resolving issues as needed.
Proactively identify opportunities to upsell or cross-sell products to customers.
Administer standard ad allowances in accordance with established guidelines.
Collaborate with internal teams to fulfill customer requests for special arrangements or products.
Investigate and address billing complaints, authorizing adjustments within established parameters.
Keep sales teams informed of any changes in customer ordering patterns.
Ensure accuracy of invoices, issuing credits and corrections as necessary.
Maintain organized records of orders, invoices, deliveries, and related documentation.
Assist colleagues and other departments with order processing and customer inquiries as needed.
Verify and confirm vendor orders through client web portals.
Support weekly reporting and closing processes for sister companies.
Participate in rotational on-call duties and handle weekend customer service functions as required.
Verify and update information on web portals based on signed invoices.
Contribute to the preparation and distribution of the Weekly Sales Volume Report.
Qualifications:
1+ years of administrative/office experience
High school diploma
Demonstrated flexibility with work schedule.
Strong multitasking abilities, capable of managing routine tasks alongside incoming customer orders.
Proficiency in Excel and intermediate to advanced 10-key skills.
Customer Care Specialist
Customer support specialist job in Newman, CA
The Customer Care Specialist serves as the point of contact for handling customer requests and turning them into accurate, timely orders. Collaborating closely with internal teams, they ensure a smooth quote-to-order process that builds trust and nurtures long-term customer relationships.
This role functions within an account-based model, enabling a deeper understanding of customer needs and delivering a more seamless customer experience. It is designed to flexibly respond to varying customer engagement requirements through one of the following responsibilities:
* Key Account: Dedicated to high-value or strategic accounts, working closely with Sales Account Owners, Key Account Managers, and Business Development Managers.
* On-Demand: Owns the interactions and orders from a shared pool of customers, ensuring responsive service for all accounts.
* On-Site: Based on-site to deliver responsive customer care including site specific warehouse operations such as forklift operations, goods handling, and safety practices to help ensure accurate and timely supply of parts and consumables.
As processes and systems continue to evolve, Customer Care Specialists will play a pivotal role as power users of essential platforms, including E-Commerce, Customer Relationship Management (CRM), and Enterprise Resource Planning (ERP) systems.
Order Processing & Management
* Prepare quotes or validate customer purchase orders (POs) for completeness, compliance, and accuracy prior to order entry.
* Execute manual and Electronic Data Interchange (EDI) order entry for parts and capital equipment.
Pre-Shipment Operations
* Confirm order details with customers, ensuring acknowledgment and clarity.
* Manage order changes or cancellations prior to shipment in coordination with internal teams.
* Review and verify estimated delivery schedules to mitigate risks of delays.
Stock Returns & Credits
* Initiate stock return requests, coordinating with Supply Chain for approval and execution.
* Accurately process financial credit requests for orders, from initiation, approval to issuance with attention to details and efficiency
Customer Engagement
* Maintain positive and professional interactions with customers through phone, email, and online channels.
* Address inquiries and concerns, providing timely and effective resolutions.
Cross-Functional Coordination
* Collaborate with Sales, Product Line Management, Supply Chain and Finance teams to ensure smooth order flow and seamless customer experience.
* Aligning customer requirements with internal processes, ensuring effective coordination and resolution of escalations across cross-functional teams.
Customer Service
* Deliver timely and professional verbal and written responses to price and availability inquiries from both internal and external customers, ensuring prompt follow-up.
* Manage communication and coordinate customer back orders, proactively expediting overdue parts to meet service expectations.
* Participate in the after-hours on-call roster as needed to support continuous customer service coverage.
Stakeholder Engagement
* Liaise with internal teams on any issues relating to parts sales, inventory holdings or customer feedback.
* Provide information on local competitor activity, and assist with C4S sales reporting
Team Work
* Ability to work across regional divides and assist wherever help is needed across the country, with the ability to travel to other branch locations to provide coverage when required.
Safety
* Understand and comply with Epiroc OH&S Policies
* Perform any SHEQ duties as required
It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.
All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at **************
Customer Service at Hungry Bear Cafe
Customer support specialist job in Groveland, CA
Job Description
Join the Hungry Bear Café Team - Front of House Rockstar Wanted!
Are you friendly, reliable, and love working in a fast-paced, people-focused environment? Hungry Bear Café in Groveland is looking for an awesome person to join our Front of House team!
We're a fun, hardworking crew that serves up great food, delicious coffee, and sweet treats-and we're searching for someone just as enthusiastic to keep things running smoothly. If you're energetic, motivated, and ready to jump in, we'd love to meet you!
️ Position: Customer Service / Front of House Staff
Reports to: FOH Team Leader & Assistant Team Leader
Status: Part-Time or Full-Time
Wage: Based on experience
☕ About the Role
As a Front of House team member, you'll be the face of the café-greeting guests, taking orders, preparing drinks and milkshakes, and ensuring every customer leaves with a smile. You'll also assist with keeping the café tidy, running food, bussing tables, and helping wherever needed. This is a team-first role where everyone contributes-and yes, you'll get hands-on with coffee-making, milkshake blending, food running, and even dishes.
✅ What You'll Do
Greet guests warmly and explain our menu and ordering process
Take and serve orders accurately, including menu items, coffees, specialty drinks, and milkshakes
Clear, clean, and reset tables quickly and efficiently
Support the kitchen with order coordination and presentation
Keep the café neat and clean at all times
Answer customer questions and offer product suggestions
Use checklists for daily, weekly, and monthly tasks
Help resolve customer concerns in a positive and professional way (with help from a manager when needed)
Run food, restock items, and assist teammates across all roles
Requirements
Prior restaurant or café experience is a plus (but not required)
Great attitude, teamwork, and strong communication skills
Friendly, customer-first approach
Trustworthy, dependable, and detail-oriented
Comfortable using POS systems and handling cash
Exceptional grooming and hygiene habits
Must be 18+ to obtain RBS (Responsible Beverage Service) certification if serving beverages
Must obtain or be willing to obtain (after hire):
FHC - Food Handler Card
SHPT - Sexual Harassment Prevention Training
RBS - Responsible Beverage Service (if over 18)
Working Conditions
Must be able to work in hot conditions (80-100°ree;F) and cold storage (10-40°ree;F)
Safe use of cleaning products and kitchen equipment required
️ Physical Requirements
Must be able to stand for 2-6 hours at a time
Lift up to 50 lbs as needed
Frequent bending, lifting, kneeling, walking, and shifting during shifts
Must be able to work around all common food allergens (fruits, nuts, raw meats, shellfish, etc.)
Why Join the Hungry Bear Team?
Fun, fast-paced, community-loved environment
Supportive team culture where everyone pitches in
Flexible scheduling and on-the-job training
Employee discounts on food and drinks
Opportunity to grow within the company
Ready to serve up smiles with great food, great coffee, milkshakes, and hospitality?
Apply today and become part of the Hungry Bear Café family!
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Virtual Customer Service Professional( work frrom home)
Customer support specialist job in Westley, CA
Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written)
• Answer general customer inquiries.
• Resolve concerns or complaints related to your client.
• Communicate client policies.
• No Cold Calling, No Telemarketing, inbound calls only.
Qualifications
Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You'll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customer service , retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic Computer skills including email and documents.
• Would like to work PT or FT as a
1099 contractor
from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.
Technical Requirements:
• Computer (PC, or Mac)
• Windows Vista is not accepted at this time
• Computer USB Headset, Microphone or PC speakers
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A noise canceling phone headset.
• A computer with the basic following specs:
o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD
ROM Drive - 32 Bit Sound Card -speakers
Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
Engagement Specialist
Customer support specialist job in Brentwood, CA
Job Posting The Event Specialist is responsible for engaging customers and demonstrating products, particularly launchers and launching accessories. You will be working in a Sportsman's Warehouse demonstrating products manufactured by Byrna while being employed by Product Connections. This role involves greeting and assisting customers, handling merchandise with care, and providing detailed product information and recommendations.
Position Details:
* Multiple 4-hour shifts throughout the week.
* There will be two 4-hour shifts available on Friday, Saturday, and Sunday.
* Part-time flexible hours.
* Fun retail work environment, ideal for outdoor enthusiasts.
Essential Functions:
* Deliver exceptional customer service and ensure a pleasant shopping experience.
* Engage customers by identifying their needs and demonstrating products.
* Educate audiences on the proper handling, functionality, and benefits of non-lethal use-of-force tools.
* Provide detailed product information and recommendations.
* Stay knowledgeable about advertised sales, pricing, and signing.
* Knowledge of all safety protocols in handling the product.
* Must maintain and use all protective equipment and gear.
* Keep the work area clean, neat, and well-stocked.
Experience/Qualifications:
* High School Diploma or equivalent.
* 0-2 years of retail experience.
* Must be 18 years of age or older.
Skills and Abilities:
* Willing to learn about Byrna launchers and ammunition and showcase key features and benefits to shoppers.
* Strong customer service and sales skills.
* Must possess strong public speaking skills and the ability to explain complex equipment in clear, simple terms.
* Additional beneficial skills include knowledge of firearm safety, experience in firearm handling, and firearm ownership, though these are not required.
* Able to use personal protective equipment (PPE), such as goggles, etc., and follow all safety processes.
We are an equal employment opportunity employer.
Salary Starting at
$16.50 / hr
Partner Solutions Specialist (Dublin, CA or USA Remote)
Customer support specialist job in Dublin, CA
Job DescriptionSalary:
Partner Solutions Specialist (Dublin, CA or USA Remote)
**This can be work from our corporate offices in Dublin, CA or a 100% Work Remote from your home office position depending upon where you live.
About SavvyMoney:
SavvyMoney is a leading fintech company based in the San Francisco East Bay. We provide integrated credit score and personal finance solutions to over 1,500+ banks, credit unions, and fintech partners nationally. Our solutions are integrated with more than 40 digital banking platforms.
SavvyMoney is recognized by the San Francisco Business Times and the Silicon Valley Journal as one of the "Top 25 Places to Work in the San Francisco Bay Area" and is an Inc. 5000 Fastest Growing Company.
We are expanding and looking for a dedicated Partner Solutions Specialist to lead the implementation and ongoing success of our add-on solutions for existing financial institution partners.
Roles and Responsibilities:
Lead the implementation of add-on solutions for partners.
On going success management of Add-On Solutions.
Advise partners on best practices to maximize the value of add-on solutions.
Serve as the internal and external SME for add-on solutions.
Collaborate with partner managers to deliver the value of SavvyMoneys add-on solutions.
Conduct market research and review, working closely with product teams to communicate market trends and partner requests.
Communicate product enhancements and impacts of add-on solutions to partners.
To be successful in this Role
Demonstrate self-starting initiative, capable of working autonomously with minimal supervision.
Proactively anticipate partner needs and promptly address them in a professional manner.
Prioritize the partner experience and uphold high service standards.
Excel in managing multiple projects and tasks concurrently.
Possess strong organizational skills and meticulous attention to detail, adept at managing competing priorities.
Exhibit a genuine passion for ensuring partners receive outstanding support for both themselves and their end-users.
Embrace a collaborative mindset, always ready to contribute as a team player in a dynamic organization.
Skills and Qualifications
3+ years experience in marketing or partnership management roles, preferably in financial services.
Experience managing clients/partners, and working with external agency resources.
Excellent communication and presentation skills.
Proficient in data analysis and interpretation.
Proficient with Excel, PowerPoint, Word, and SalesForce.
Experience creating and using email campaign management tools.
Knowledge in web analytics tools such as Tableau.
Bachelors degree required.
Base Salary
The annual base salary for this position is between $80,000.00 - $95,000.00 depending upon experience and geography.
Additionally we provide
Quarterly Bonus potential
Equity compensation package
Flexible Time Off Policy (Take time as you need it)
401(k) with Employer contribution
Medical, Dental, Vision 100% premium paid for employee
Opportunity for career growth and challenge
Beautiful California East Bay offices in Dublin, CA
SavvyMoneys EEO Statement
SavvyMoney relies on the diversity of culture and thought to deliver on our goal of Creative People and Practical solutions serving our clients needs, and ensures nondiscrimination in all programs and activities. We continuously seek talented, qualified employees in our operations regardless of race, color, sex/gender, including gender identity and expression, sexual orientation, pregnancy, national origin, religion, disability, age, marital status, citizen status, protected veteran status, or any other protected classification under country or local law. SavvyMoney is proud to be an Equal Employment Opportunity/ Affirmative Action Employer
We are committed to protecting your data. To learn more, please review the SavvyMoney Employee Privacy Policy Notice here
Sales Support Specialist
Customer support specialist job in Morgan Hill, CA
Full-time Description
The Sales Support Specialist works with sales management, engineering, and operations to provide analysis on pricing strategy, optimize sales processes, maintain CRM system data and generate marketing and sales performance reports.
Responding to customer pricing requests, supplier surveys and compliance information.
Performing account maintenance in Salesforce CRM, ensuring accuracy of customer data.
Managing the price book, including updates as new products are introduced and verifying accuracy.
Custom product bottom-up pricing calculations
Customer pricing and margin analysis
Creating reports for tracking sales and marketing performance.
Creating and setting up new or potential customers in Salesforce.
Other duties as assigned.
Requirements
Work Experience:
At least one year of experience in a customer service role. Three to five years' tech industry experience preferred.
Technical Skills:
Experience with ERP management software, experience with SAP and Salesforce is required. Proficiency with Microsoft Office, experience working with large datasets in MS Excel is required. Excellent phone skills and etiquette. Attention to detail is extremely important.
Qualifications (Education, Degrees, Certifications):
High School Diploma required, AA or higher degree preferred. Training in the use of Salesforce CRM and SAP or direct experience required.
WORK CONDITIONS:
Work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Variations in conditions may occur under certain circumstances.
ENVIRONMENT:
Approximately 80% of the time performing job duties is spent indoors, within a standard engineering or office environment.
Approximately 80% of the time is spent on the computer.
Approximately 60% of the time is spent interacting with staff and colleagues.
Noise level in the work environment is usually moderate.
The temperature of the work environment is moderate and ranges from 65 - 80 degrees.
PHYSICAL DEMANDS:
Occasionally (20%): reach above shoulders, lift 25 lbs.
Frequently (30-40%): bend, twist, push, pull, climb, squat, crawl, kneel, sit, reach with hands and arms; stand and walk; grasp with hands and fingers
Continuously (50-70%): use hands to finger, handle or feel objects, tools, or controls; see (including close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus), hear and speak; computer, calculator, telephone; and lift (up to 10 lbs.).
TRAVEL:
This job requires negligible travel (5%).
Salary Description $30 - $36 per hour
Virtual Customer Service Professional( work frrom home)
Customer support specialist job in Westley, CA
Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour
depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available.
Skill Set Overview:
• Excellent listening skills, strong English communication skills (verbal and written)
• Answer general customer inquiries.
• Resolve concerns or complaints related to your client.
• Communicate client policies.
• No Cold Calling, No Telemarketing, inbound calls only.
Qualifications
Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You'll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customer service , retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic Computer skills including email and documents.
• Would like to work PT or FT as a 1099 contractor from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.
Technical Requirements:
• Computer (PC, or Mac)
• Windows Vista is not accepted at this time
• Computer USB Headset, Microphone or PC speakers
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A noise canceling phone headset.
• A computer with the basic following specs:
o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD
ROM Drive - 32 Bit Sound Card -speakers
Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10