Post job

Customer support specialist jobs in Odessa, TX - 166 jobs

All
Customer Support Specialist
Customer Service Representative
Customer Representative
Service Representative
Service Specialist
Customer Services Coordinator
Customer Sales Specialist
Technical Service Representative
  • OIB Service Specialist (Odessa/Midland)

    State of Texas 4.1company rating

    Customer support specialist job in Odessa, TX

    For Texas to be GREAT, we need the best and brightest talent like you! The public vocational rehabilitation (VR) program administered through the Texas Workforce Commission helps people with disabilities to prepare for, obtain, retain, and advance in employment. MAKE A DIFFERENCE AND HELP PEOPLE WITH VR According to the Department of Labor, the unemployment rate for people with disabilities was 12.6% in 2020. This jobless rate continues to be much higher than the rate for those without disabilities. PUBLIC SERVICE IN VR IS FOR YOU… * If you want to find meaningful work and contribute to a powerful mission. For more than 100 years VR has been helping individuals with disabilities achieve their employment goals! * If you are looking for career and advancement opportunities. 38% of employees in VR have 15 years of seniority. There are various positions with career ladders and opportunities to specialize in areas of interest: Autism, Blind & Visual Impairments, Deaf & Hard of Hearing, Brain Injury, Foster Youth, Transition Students, Veterans. * If you need a comprehensive benefits package that offers competitive pay & benefits from health plans, life insurance, retirement programs, paid leave and holidays, and longevity pay. * If you have direct VR Counseling work experience, receive higher starting salary. * If you want to advance your education with our tuition assistance program. * FREE CEUs to maintain CRC credentials and reimbursement for CRC & LPC renewals. The Texas Workforce Commission (TWC), a Family Friendly Certified Workplace, is seeking an Older Individuals who are Blind (OIB) Service Specialist III-IV to join the Vocational Rehabilitation Division in the Department of Blind Services, Older Individuals who are Blind (OIB) Program. This position will be located in or around the Odessa/Midland area. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. Benefits to working for TWC include: * Competitive starting salary: $4,083.33 - $7,503.29/month. * Salary and position level will be based on experience and demonstrated skills. * This is a career ladder position which means each level is required to meet the established career ladder requirements in order to be promoted to the next level. * Additional benefits for active employees: *********************************************************** The Older Individuals who are Blind (OIB) Service Specialist III-VI is hired by and reports to the OIB Manager. Performs complex (journey-level) to highly advanced and/or supervisory (senior-level) social service or case management work. Work involves collecting, preparing, and reviewing cases to facilitate access to medical, educational, social, and other services; and providing intervention and frequent contact with individuals, facilities, and service providers. Works under general to minimal supervision, with limited to extensive latitude for the use of initiative. GENERAL DUTIES: * Oversees, teaches and assists other OIB Service Specialists in teaching customers core skills in areas of adjustment to blindness, independent living skills, communication skills, basic travel skills, use of support systems, and quality of living. * Independently assesses customers' level of functioning for the purpose of determining eligibility, develops the individuals' independent living plan, and coordinates other services necessary to achievement of goals. * Establishes and coordinate business relationships with Center(s) for Independent Living (CILs) and other community resource contacts to ensure customers continue to receive service delivery for goods/services not available through the OIB program. * Participates in unit administration and program development and develops internal policies and procedures. * Serves as back-up to Manager for representation on workgroups and other OIB activities. * Completes, maintains and monitors documentation of case service delivery. * Provides training and mentoring to other OIB Service Specialists. * Independently interacts with individuals and community agencies to explain OIB services. * Participates in planning or leads planning for group skills activities in the region and provide instructions during group skills training for customers. * Performs related work as directed. MINIMUM QUALIFICATIONS: * OIB Service Specialist III: Graduation from an accredited four-year college or university with major coursework in human services, social science, business, or a related field plus two years of full-time qualifying experience in social and rehabilitative services work; teaching and counseling persons with disabilities; social services; medical eligibility, or entitlement programs. * OIB Service Specialist IV: Graduation from an accredited four-year college or university with major coursework in human services, social science, business, or a related field plus two years and six months of full-time qualifying experience in social and rehabilitative services work; teaching and counseling persons with disabilities; social services; medical eligibility, or entitlement programs. * OIB Service Specialist V: Graduation from an accredited four-year college or university with major coursework in human services, social science, business, or a related field plus three years and six months of full-time qualifying experience in social and rehabilitative services work; teaching and counseling persons with disabilities; social services; medical eligibility, or entitlement programs. * OIB Service Specialist VI: Graduation from an accredited four-year college or university with major coursework in human services, social science, business, or a related field plus four years of full-time qualifying experience in social and rehabilitative services work; teaching and counseling persons with disabilities; social services; medical eligibility, or entitlement programs. May require two years of full-time qualifying experience to be in a supervisory or administrative management capacity. For all levels, Twelve semester hours of graduate study from an accredited college or university may be substituted for each year of the required qualifying experience; One additional year of full-time qualifying experience may be substituted for each year (30 semester hours) of the required college. This position involves up to 75% travel in order to provide services to customers in their homes and communities. Method of transportation is the responsibility of employee. Duty may also require the ability to lift/carry 10 pounds. VETERANS: Use your military skills to qualify for this position or other jobs! Go to ************************* to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: *********************************************************************************** HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at ******************* or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
    $4.1k-7.5k monthly 3d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Customer Success Specialist / Sales

    Leif Johnson Ford II

    Customer support specialist job in Monahans, TX

    About Leif Johnson Automotive: Leif Johnson Automotive is a leading automotive retail group in the region, representing some of the most popular and prestigious brands such as Chrysler, Dodge, Jeep, Ram, Chevrolet, Buick, and GMC. With multiple dealerships within our network, we offer unparalleled inventory access and an exceptional customer experience. We are now looking for motivated and customer-oriented individuals to join our sales team at our Monahan's location. Job Description: As an Automotive Sales Consultant at Leif Johnson Automotive, you will be responsible for guiding customers through the vehicle purchase process. You will provide a high level of customer service, build lasting relationships, and contribute to the overall success of our dealership. You will also be responsible for maintaining up-to-date product knowledge and staying informed about current promotions and incentives. Responsibilities: Greet and assist customers in a welcoming and professional manner Understand customer needs and preferences to provide personalized recommendations Present and demonstrate vehicle features, options, and benefits Maintain up-to-date knowledge of current inventory, pricing, promotions, and incentives Provide accurate and timely information to customers on financing and leasing options Collaborate with the sales team to meet or exceed monthly sales targets Maintain strong relationships with customers through regular follow-up and post-sale support Attend and participate in regular sales meetings and training sessions Qualifications High school diploma or equivalent required; post-secondary education in sales or a related field is an asset Previous experience in automotive sales or a customer-facing role is preferred but not required Excellent communication, interpersonal, and negotiation skills Ability to work in a fast-paced environment and adapt to changing priorities Strong problem-solving skills and attention to detail A valid driver's license and a clean driving record Availability to work flexible hours, including evenings, weekends, and holidays What We Offer: Competitive compensation package with an attractive commission structure Comprehensive training program and ongoing support for professional growth Excellent opportunities for advancement within the company Friendly and supportive work environment Employee discounts on vehicle purchases, service, and parts Join our growing team and take advantage of the exciting opportunities available at Leif Johnson Automotive. If you are passionate about helping people find their perfect vehicle and providing an exceptional customer experience, we want to hear from you!
    $38k-50k yearly est. 17d ago
  • AMTEX INSURANCE BILINGUAL CUSTOMER REPRESENTATIVE

    Constitution General Agency LLC

    Customer support specialist job in Odessa, TX

    At Amtex Insurance , we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team! Team Member Responsibilities: Building effective relationships with clients Selling policies to effectively meet the needs of our clients and explaining policy coverages Strong and effective phone communication with customers and sales representative Providing consistent, accurate and timely communication with clients in person, over the phone, etc. Qualifications: Ability to communicate with team members and clients Ability to analyze, negotiate and compile customer renewals Must be bilingual
    $32k-52k yearly est. 19d ago
  • OIB Service Specialist (Odessa/Midland)

    Aa270

    Customer support specialist job in Odessa, TX

    OIB Service Specialist (Odessa/Midland) - (826668) Description For Texas to be GREAT, we need the best and brightest talent like you! The public vocational rehabilitation (VR) program administered through the Texas Workforce Commission helps people with disabilities to prepare for, obtain, retain, and advance in employment. MAKE A DIFFERENCE AND HELP PEOPLE WITH VRAccording to the Department of Labor, the unemployment rate for people with disabilities was 12. 6% in 2020. This jobless rate continues to be much higher than the rate for those without disabilities. PUBLIC SERVICE IN VR IS FOR YOU…-If you want to find meaningful work and contribute to a powerful mission. For more than 100 years VR has been helping individuals with disabilities achieve their employment goals!-If you are looking for career and advancement opportunities. 38% of employees in VR have 15+ years of seniority. There are various positions with career ladders and opportunities to specialize in areas of interest: Autism, Blind & Visual Impairments, Deaf & Hard of Hearing, Brain Injury, Foster Youth, Transition Students, Veterans. -If you need a comprehensive benefits package that offers competitive pay & benefits from health plans, life insurance, retirement programs, paid leave and holidays, and longevity pay. -If you have direct VR Counseling work experience, receive higher starting salary. -If you want to advance your education with our tuition assistance program. -FREE CEUs to maintain CRC credentials and reimbursement for CRC & LPC renewals. The Texas Workforce Commission (TWC), a Family Friendly Certified Workplace, is seeking an Older Individuals who are Blind (OIB) Service Specialist III-IV to join the Vocational Rehabilitation Division in the Department of Blind Services, Older Individuals who are Blind (OIB) Program. This position will be located in or around the Odessa/Midland area. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. Benefits to working for TWC include:- Competitive starting salary: $4,083. 33 - $7,503. 29/month. - Salary and position level will be based on experience and demonstrated skills. - This is a career ladder position which means each level is required to meet the established career ladder requirements in order to be promoted to the next level. - Additional benefits for active employees: ************ ers. texas. gov/Active-Employees/Health-Benefits. The Older Individuals who are Blind (OIB) Service Specialist III-VI is hired by and reports to the OIB Manager. Performs complex (journey-level) to highly advanced and/or supervisory (senior-level) social service or case management work. Work involves collecting, preparing, and reviewing cases to facilitate access to medical, educational, social, and other services; and providing intervention and frequent contact with individuals, facilities, and service providers. Works under general to minimal supervision, with limited to extensive latitude for the use of initiative. GENERAL DUTIES:- Oversees, teaches and assists other OIB Service Specialists in teaching customers core skills in areas of adjustment to blindness, independent living skills, communication skills, basic travel skills, use of support systems, and quality of living. - Independently assesses customers' level of functioning for the purpose of determining eligibility, develops the individuals' independent living plan, and coordinates other services necessary to achievement of goals. - Establishes and coordinate business relationships with Center(s) for Independent Living (CILs) and other community resource contacts to ensure customers continue to receive service delivery for goods/services not available through the OIB program. - Participates in unit administration and program development and develops internal policies and procedures. - Serves as back-up to Manager for representation on workgroups and other OIB activities. - Completes, maintains and monitors documentation of case service delivery. - Provides training and mentoring to other OIB Service Specialists. - Independently interacts with individuals and community agencies to explain OIB services. - Participates in planning or leads planning for group skills activities in the region and provide instructions during group skills training for customers. - Performs related work as directed. MINIMUM QUALIFICATIONS:- OIB Service Specialist III: Graduation from an accredited four-year college or university with major coursework in human services, social science, business, or a related field plus two years of full-time qualifying experience in social and rehabilitative services work; teaching and counseling persons with disabilities; social services; medical eligibility, or entitlement programs. - OIB Service Specialist IV: Graduation from an accredited four-year college or university with major coursework in human services, social science, business, or a related field plus two years and six months of full-time qualifying experience in social and rehabilitative services work; teaching and counseling persons with disabilities; social services; medical eligibility, or entitlement programs. - OIB Service Specialist V: Graduation from an accredited four-year college or university with major coursework in human services, social science, business, or a related field plus three years and six months of full-time qualifying experience in social and rehabilitative services work; teaching and counseling persons with disabilities; social services; medical eligibility, or entitlement programs. - OIB Service Specialist VI: Graduation from an accredited four-year college or university with major coursework in human services, social science, business, or a related field plus four years of full-time qualifying experience in social and rehabilitative services work; teaching and counseling persons with disabilities; social services; medical eligibility, or entitlement programs. May require two years of full-time qualifying experience to be in a supervisory or administrative management capacity. For all levels, Twelve semester hours of graduate study from an accredited college or university may be substituted for each year of the required qualifying experience; One additional year of full-time qualifying experience may be substituted for each year (30 semester hours) of the required college. This position involves up to 75% travel in order to provide services to customers in their homes and communities. Method of transportation is the responsibility of employee. Duty may also require the ability to lift/carry 10 pounds. VETERANS:Use your military skills to qualify for this position or other jobs! Go to www. texasskillstowork. com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: *********** hr. sao. texas. gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices. pdf. HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www. workintexas. com or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301. 042. Primary Location: United States-Texas-OdessaWork Locations: Odessa:2626 JBS Pkwy 2626 JBS Pkwy Bldg D Odessa 79761-1957Job: Eligibility InterviewersOrganization: TWC Business UnitSchedule: Full-time Employee Status: RegularJob Type: StandardJob Level: Non-ManagementTravel: Yes, 75 % of the TimeJob Posting: Jan 25, 2026, 12:00:00 AMWork From Home: No
    $4.1k monthly Auto-Apply 1d ago
  • Technical Service Representative

    Championx

    Customer support specialist job in Midland, TX

    ChampionX has an immediate need for a Technical Representative II located in Midland, TX. If you are a strong operation professional with a proven track record of success working in oilfield, we invite you to apply. This is your opportunity to join a large growing company offering a competitive base salary and benefits. What's in it For You: Access to best-in-class resources, tools, and technology Opportunity for a long term, advanced career path A culture that values safety first, including training and personal protection You will join a growing company offering competitive pay and comprehensive benefits package that includes medical, dental, vision, matching 401(k) with company matching and more! What Will You Do: Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans. Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts. Provide technical support to customers; identifying and resolving customer pain points, escalating as required. Execute required chemistry tests, log, and report data, and maintain product inventories at assigned customer accounts. Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at assigned customer accounts. Possible travel within assigned sales territory 10% Minimum Qualifications: High school diploma or equivalent Must have a valid Driver's License and acceptable Motor Vehicle Record Must be 21 years of age or older to operate a company vehicle. No immigration sponsorship offered Preferred Qualifications: Associate's Degree or Trade School Certification 2 years of successful technical service or field sales support experience Must have a strong mechanical aptitude Water treatment or specialty chemical industry experience Working knowledge of boilers, cooling towers, and wastewater treatment systems. Practical computer application literacy (including Microsoft Office Suite and ability to learn internal business systems) History of working in a field that required autonomy and self-motivation Prior experience that demonstrates a strong work ethic and ability to multi-task Physical Demands: Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high. Role is deemed safety-sensitive and may be subject to employer or customer drug testing. About ChampionX: ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations. Our Commitment to Diversity and Inclusion At ChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
    $35k-61k yearly est. Auto-Apply 60d+ ago
  • Customer Solutions Representative (CSR-WF)

    Workforce Solutions Permian Basin

    Customer support specialist job in Midland, TX

    Job Description: Customer Solutions Representative (CSR) Job Type: Flexible (Full-Time/Part-Time) Business Hours: Monday to Friday / 8am to 5pm Job Summary: The Customer Solutions Representative (CSR) plays a key role in supporting job seekers by building strong relationships, providing guidance, and connecting them with workforce services. This role requires effective communication, problem-solving, and the ability to navigate the local job market while offering resources and support to help individuals transition into new employment opportunities. Essential Functions: Communicate with customers by phone or in-person to assess their goals and provide information on workforce services and resources. Advise job seekers on the local job market, resume development, application completion, interview techniques, and proper dress attire. Identify job opportunities and refer qualified candidates to employers or community partners. Guide customers on educational opportunities, training programs, and other available resources. Qualifications: High school diploma or GED required. Bilingual (English/Spanish) strongly preferred. Strong communication skills, both verbal and written. Customer service-oriented with the ability to build rapport and empathy with diverse clientele. Ability to multitask, prioritize, and maintain detailed customer records. Ability to maintain confidentiality and handle sensitive customer information. Attire: Business Casual: Tops: Collared shirts (polo shirts, button-up shirts), blouses, sweaters, or casual blazers. Ties are generally not required, and dresses or skirts that are knee-length or longer are acceptable for women. Bottoms: Dress pants, chinos, or well-tailored pants. Dark jeans may be acceptable on Friday only, but they should be clean and free of rips or fraying. Shoes: Loafers or dress shoes. Avoid sandals, flip-flops, or athletic shoes.
    $32k-52k yearly est. Auto-Apply 60d+ ago
  • Customer Success Representative

    Hulk

    Customer support specialist job in Midland, TX

    The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manner. As a Customer Success Representative, you will be pivotal in ensuring customer satisfaction and fostering long-term relationships. This role involves effective communication, problem-solving, and a proactive approach to customer engagement. Responsibilities Respond to customer inquiries, provide accurate quotes, and process orders efficiently. Responsible for the entire order process, including order creation through delivery paperwork and maintaining organized records Collaborate with the outside sales team to provide essential support and information Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting the customer's promised delivery date Develop a deep understanding of the company's product offerings and value propositions Support the sales team in administrative tasks Utilize CRM software to track leads and sales activities Coordinate with field services and operations teams to meet customer requirements Contributes to the development and improvement of customer success processes and tools Efficiently track invoice submission, approval, and payment status and assist with signature collection Maintain relationships with customers and field personnel, including face-to-face interaction Work with Sales Team/ Sales Manager to develop creative sales strategies and hit quarterly targets Performs other duties as assigned by direct supervisor Qualifications 1-3 years of experience in an oilfield supply, customer service, or a sales support position required Excellent verbal and written communication skills Proficiency in Microsoft Office and CRM software Strong sales, education, customer service, communication and organizational skills Professional attitude and ability to be flexible and handle change in a positive manner Strong interpersonal and communication skills to interact effectively with external and internal customers Experience working in a performance-driven culture is a plus Highly organized; able to prioritize, multi-task, and manage time effectively Must have excellent attention to detail Ability to think critically through order issues Experience with Oracle (NetSuite) a plus Positive, assertive attitude, outgoing, service-oriented, self-motivated, and willing to receive direction Ability to build and maintain positive relationships with both customers and coworkers Ability to take action and solve a range of problems that may be difficult but are not typically complex Ability to work independently with general supervision Physical Demands and Work Environment Physical Demands: This job is a mostly sedentary role; however, moderate physical activity is occasionally required to stand, walk, sit, reach, carry, pull, lift, or otherwise move objects up to 50 pounds. Employees are required to have specific vision abilities which include close and distant vision, peripheral vision, color vision, depth perception, and the ability to adjust focus. Employees are also required to talk and listen. Work Environment: This job operates in a professional office/field/shop environment. The noise level is moderate and in a well-lit area. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets, and fax machines.
    $32k-52k yearly est. 60d+ ago
  • Sales & Service Representative

    MRC Services Co 4.6company rating

    Customer support specialist job in Odessa, TX

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates and/or enter quotes, process customer orders, and resolve customer issues. The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance. Key Duties & Responsibilities Individual must be able to perform the essential duties with or without reasonable accommodation. Respond to customer requests for quotes by sourcing products from existing Company inventory or buying them externally. Build quotes that simultaneously create value for the customer and profitability for MRC Global. Identify and actively pursue sales opportunities to contribute to overall sale growth. Ability to proactively engage with customers and utilize product knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth. Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers' orders, create vendor purchase orders (PO), and perform other tasks related to customer needs. Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs. Verify the on-time shipping/delivery status of pending inbound and outbound shipments. Communicate status proactively with the customer and adjust product sourcing efforts if needed. Proactively respond to customers' needs and concerns with options by using a problem-solving approach. Validate that products specified in customers' quote requests are permitted per their respective approved manufacturer's list (AML) or other customer-provided specifications. Reference customer processing guides and other tools/resources to maintain familiarity with customer preferences/processes. Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs. Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process. Required Experience One (1) or more years' experience in a dedicated customer-facing role, inside sales, and/or warehouse services. OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial or sales. Skills & Abilities Competent in the use of computers and software applications. Ability to communicate and promote ideas and transfer detailed knowledge to others. Ability to effectively present information in one-on-one and small group situations. Attention to detail; works with a sense of urgency. Working Conditions Frequent driving/traveling. Able to interact with others frequently. Most work is performed at a desk or in front of a computer. Able to sit/stand for long periods of time. For additional position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice
    $30k-37k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Lara Sandlin-State Farm Agent

    Customer support specialist job in Odessa, TX

    Job DescriptionBenefits: License reimbursement Group life insurance Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Ive been licensed in insurance since 2002 and joined State Farm in 2012. Today, I operate two offices: my Legacy office in Midland with six team members, and my second location in Andrews with three team members. Across both offices, we pride ourselves on creating a supportive and rewarding environment where our team can thrive. We like to keep things enjoyable day-to-day with Nespresso machines in both offices, surprise breakfasts (think donuts or burritos), and team lunches. Beyond the office, team members can look forward to incentive tripsprevious destinations have included Florida, Las Vegas, and Mexico! We also offer health insurance after 90 days, along with a group life policy, ensuring our team is cared for both personally and professionally. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Lara Sandlin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-35k yearly est. 15d ago
  • Customer Service Representative - Ford Lincoln

    Team Sewell

    Customer support specialist job in Odessa, TX

    The Sewell team is searching for a friendly, interactive, and outgoing individual who can excel in assisting our guests in the sales department. Our Customer Service Representative is the front line of guest relations, as they greet customers on the lot, assist them in browsing inventory, test driving, and providing valuable product knowledge. This role is not a 'sales' role but is a great fit for a client-oriented, friendly person that enjoys automotive and working with a fast-paced team. The CSR bridges the gap between the guest and the sales team. Roles & Responsibilities: * Greet & interact with guests coming onto the property * Use product knowledge to match customers wants and needs into options to showcase * Create lasting relationships to ensure customer/brand loyalty * Understand and implement dealership sales processes * Facilitate gathering key contact information from guests to assist in sales process * Present and demonstrate vehicle features * When needed, assist team with tracking and moving inventory, maintaining cleanliness of property & vehicles * When needed, assist in delivering vehicles to guests * Remain up to date on products, market trends and certifications through Ford & Lincoln * Maintain records via Client Relationship Management (CRM) software Schedule: Part Time- & Full-Time availability Monday - Saturday 7:30am-5:00pm Skills & Requirements: * Must be able to be outside in the weather * Must be able to be on your feet for long periods of time and remain active throughout the workday * Must be able to actively start friendly conversations with guests * Must have a valid Driver's license with good driving record
    $26k-35k yearly est. 25d ago
  • Customer Service Representative

    Dexter Axledexter Axle Company, Inc.

    Customer support specialist job in Odessa, TX

    Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets has an opportunity for a Customer Service Representative at our manufacturing facility located in Odessa, TX. Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service. For more information about our company, access Dexter's web site at ******************** JOB DESCRIPTION The Customer Service Representative is responsible for answering customer inquiries, processing orders, resolving complaints and requests for refunds, exchanges, and adjustments; as well as provides customers with product, pricing, and shipping information. Specific duties include: * Responding to customer inquiries both in person and over the phone. * Maintain system information including product pricing and availability. * Enter customer orders, suggesting the purchase of additional products and providing technical assistance to customers when needed. * Contact truck run customers for orders and ensuring that orders are placed on a timely basis. * Make same-day follow-up calls to customers regarding backorders and delivery dates. * Actively participate in company-defined sales initiatives to solicit potential customers, and existing customers whose sales have declined. * Research customer service complaints and answer customer questions; consult with management for direction to resolve complaints. * Research all customer warranty and/or return requests, completing the appropriate forms and documentation pertinent to the problem. * Track shipments as necessary. * Other duties as assigned. Minimum Qualifications QUALIFICATIONS: * The ideal candidate will have excellent communication and interpersonal skills. * High school diploma or equivalent. * One or more years of customer service experience. * Excellent computer and phone skills. * Strong customer service skills and the ability to develop product knowledge to specify and recommend appropriate products to our customers. * Dexter provides on-the-job training including technical product training, business system training, and company policy and procedure training. Dexter is driven by our core values committed to Safety, Quality and Integrity: * Execute with Determination - Be curious, work together, break new ground, find solutions, fulfill our commitments, surpass expectations! * Connect with People - Empower employees to grow, engage and collaborate; build lasting customer partnerships; care for our communities. * Do the Right Thing - For our people, for our customers, and for the business. We care for our people. Here are some of our great, comprehensive Benefits: * Dexter offers a competitive wage * Full benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA * 3% profit sharing in our Safe Harbor program * 401(k) Plan with company contributions * Opportunities for internal career development and growth Apply now to join an industry leader and make a difference in what we do for the customers we serve! Equal Opportunity Employer Offers of employment are contingent upon successfully passing a background check and drug screen. Dexter Axle Company is an equal opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, creed, religion, national origin, gender, age, disability, veteran status, citizenship status or any other characteristic protected by federal, state or local law.
    $26k-35k yearly est. 20d ago
  • Customer Service Representative - State Farm Agent Team Member

    Jason Yeley-State Farm Agent

    Customer support specialist job in Odessa, TX

    Job DescriptionBenefits: Training & development Bonus based on performance Paid time off ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jason Yeley - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS: Dedicated to customer service Able to effectively relate to a customer, answer their questions, and anticipate their needs. Excellent communication skills to assist customers and coordinate with other agency team members Proactive in problem-solving BENEFITS: Hourly pay plus commission/bonus Growth potential/Opportunity for advancement within my office Paid time off (vacation and personal/sick days) Supplemental Health benefits Valuable career-building experience
    $26k-35k yearly est. 8d ago
  • Customer Service Coordinator

    Marmaxx Operating Corp 4.2company rating

    Customer support specialist job in Midland, TX

    TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 3001 W Loop 250 N Location: USA TJ Maxx Store 1302 Midland TXThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $13-13.5 hourly 20d ago
  • Customer Service Representative

    Molly Maid, LLC

    Customer support specialist job in Midland, TX

    Illinois Avenue, Suite 202, MIDLAND, TX, 79703 Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your schedule? As a Customer Service Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism. With a career at Molly Maid, you will bring customers joy and relief, and reward yourself in the process. Ready to join a company and a team that will support you? Apply today - we're ready for you!Prior customer service, office or cleaning experience preferred but not required!This job is right for you if you are self-motivated, thrive in fast moving environments, and can manage time to effectively to meet deadlines. We'll teach you everything you need to know about what makes Molly Maid unique including our proven cleaning process, commercial grade equipment and supplies, and our unique culture. Full-time. No nights. No weekends. No holidays. Receive a guaranteed minimum wage of $18. 00 per hour with the ability to make up to and more than $800. 00 per week, paid weekly. Use our proven sales process to reach weekly and monthly targets, EARN EVEN MORE with our attractive incentives!We provide:Paid training on our proven systems that delight customers. Come grow with us!A stable and consistent work scheduleA fun culture where success is celebrated as a team Access to ongoing training Branded and comfortable clothing Advancement opportunities - we promote from within!If you like working with friends, working as a team, and growing in a career, APPLY NOW! Benefits & PayThe pay range for this position is $18-$20 and is dependent on your experience. [insert pay and benefits details here] • Earn paid time off weekly, up to 15 days per year• Earn one day of sick time off for every 13 weeks worked• Earn a 2% company match for your 401k contributions As a Customer Service Representative, you will be responsible for:• Grow and retain customers - Answer phone calls with a smile and book estimates and cleans for our valued customers. Do this, and we'll celebrate milestones as a team and have fun in the process! • Communicate with customers and leads in a friendly, positive, and professional manner - Our team members love our customers, and you will too. Show them you care about their home; make a connection and you'll win. • Promote our culture and team - Embrace our culture of teamwork and let your positive attitude energize the team. • Customer Satisfaction - Identify and assess customer needs through managing phone, email and other communication channels. Cheerfully resolve customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution. This job will be a great fit for you if… You feel energized when talking with customers over the phone. You can 'work with anyone' and get along well with different types of people. You'll be spending a lot of time as a team working together. You can meet customer expectations to deliver an experience that they will recommend to their friends and family. You take pride in your attention to detail and a job well done. You are comfortable with a computer and technology, especially Microsoft office. You have strong interpersonal, oral and written communication skills. You can multi-task, prioritize, and manage time effectively. Job RequirementsMinimum requirements to be considered for this position. • Legally authorized to work in the United States• Complete a background check • You are available to work Monday through Friday during the day, 8am to 5pm. Bilingual English/Spanish is very helpful but not required Ready for a fresh start where you can be your best?If that's you, APPLY TODAY!If you meet the requirements for this position, our system will schedule you for an interview immediately. "You are applying to work for a franchise owner of Molly Maid, not BRAND SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed. "
    $18-20 hourly 40d ago
  • Customer Service / Sales Representative

    RNR Tire Express and Custom Wheels

    Customer support specialist job in Midland, TX

    Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $26k-34k yearly est. 60d+ ago
  • Customer Service Representative - Sewell BMW of the Permian Basin

    Sewell Family of Companies

    Customer support specialist job in Midland, TX

    Job Description Customer Service Representative Sewell BMW of the Permian Basin The Sewell team is searching for a friendly, interactive, and outgoing individual who can excel in assisting our guests in the sales department. Our Customer Service Representative is the front line of guest relations, as they greet customers on the lot, assist them in browsing inventory, test driving, and providing valuable product knowledge. This role is not a 'sales' role but is a great fit for a client-oriented, friendly person that enjoys automotive and working with a fast-paced team. The CSR bridges the gap between the guest and the sales team. Benefits Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Hands on Training Tuition Reimbursement Career Growth Opportunities Retirement Plan Responsibilities Roles & Responsibilities: Greet & interact with guests coming onto the property Use product knowledge to match customers wants and needs into options to showcase Create lasting relationships to ensure customer/brand loyalty Understand and implement dealership sales processes Facilitate gathering key contact information from guests to assist in sales process Present and demonstrate vehicle features When needed, assist team with tracking and moving inventory, maintaining cleanliness of property & vehicles When needed, assist in delivering vehicles to guests Remain up to date on products, market trends and certifications through Ford & Lincoln Maintain records via?Client Relationship Management (CRM) software Schedule: Monday - Saturday 7:30am-5:00pm Requirements Skills & Requirements: Must be able to be outside in the weather Must be able to be on your feet for long periods of time and remain active throughout the workday Must be able to actively start friendly conversations with guests Must have a valid Drivers license with good driving record
    $26k-34k yearly est. 22d ago
  • Customer Service Representative

    Eddy Ohlenburg State Farm Agency

    Customer support specialist job in Midland, TX

    Job Description Eddy Ohlenburg - State Farm Agency, located in Midland, TX has an immediate opening for a full-time Sales Representative. Insurance experience is not required as we will train the right person. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential! Please submit your resume and we will follow up with the next steps. Responsibilities include, but not limited to: Develop insurance quotes, makes sales presentations, and close sales Establish client relationships and follow up with clients, as needed Develop ongoing networking relationships Provide prompt, accurate, and friendly client support Maintain a strong work ethic with a total commitment to success each and every day Develop new service opportunities with both existing and new clients Benefits: Base Salary plus a very competitive commission program Great bonus potential if you are a top performer Paid Time Off - for personal time and vacation Outstanding preparation if you aspire to be a State Farm agent in the future Requirements: Property & Casualty license (must be able to obtain) Life & Health license (must be able to obtain) 1-2 Years of Sales Experience (preferred) Demonstrated successful track record of meeting sales goals and quotas required Enthusiasm and belief about the role insurance and financial products play in people's lives Proven track record of trustworthiness, dependability and ethical behavior Excellent communication skills: written, verbal and listening Must be awesome at opening doors and getting appointments from a cold start If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $26k-34k yearly est. 19d ago
  • Customer Service Rep

    Select Mgmt

    Customer support specialist job in Midland, TX

    Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. LoanStar Title Loans offers their employees: Competitive Salaries Paid Holiday Vacations Paid on the Job Training Full Time Positions Best of all Never Work on Sundays! Job Requirements General: Must be Able to Work Full Time Great attitude Excellent Communication Skill Detail Oriented Bilingual Preferred Education: Must have a High School Diploma Work Experience: Previous Customer Service Experience Computer and Data Entry Experience Personal: We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity . About Us: LoanStar Title Loans is one of America's most respected title loan companies. LoanStar Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide. Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect. Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent. Must be able to pass a company background screening, including a credit, criminal and background check.
    $26k-34k yearly est. Auto-Apply 4d ago
  • Customer Service Representative - State Farm Agent Team Member

    Abraham Gutierrez-State Farm Agent

    Customer support specialist job in Midland, TX

    Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Abraham Gutierrez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-34k yearly est. 24d ago
  • Sales & Service Representative

    MRC Services Co 4.6company rating

    Customer support specialist job in Midland, TX

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates and/or enters quotes, processes customer orders, and resolves customer issues. The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance. Key Duties & Responsibilities Individual must be able to perform the essential duties with or without reasonable accommodation. Respond to customer requests for quotes by sourcing products from the Company's existing inventory or purchasing them externally. Build quotes that simultaneously create value for the customer and profitability for MRC Global. Identify and actively pursue sales opportunities to contribute to overall sales growth. Ability to proactively engage with customers and utilize product knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth. Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers' orders, create vendor purchase orders (PO), and perform other tasks related to customer needs. Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs. Verify the on-time shipping/delivery status of pending inbound and outbound shipments. Communicate status proactively with the customer and adjust product sourcing efforts if needed. Proactively respond to customers' needs and concerns with options by using a problem-solving approach. Validate that products specified in customers' quote requests are permitted per their respective approved manufacturer's list (AML) or other customer-provided specifications. Reference customer processing guides and other tools/resources to maintain familiarity with customer preferences/processes. Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs. Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process. Required Experience One (1) or more years' experience in a dedicated customer-facing role, inside sales, and/or warehouse services. OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial or sales. Skills & Abilities Competent in the use of computers and software applications. Ability to communicate and promote ideas and transfer detailed knowledge to others. Ability to effectively present information in one-on-one and small group situations. Attention to detail and work with a sense of urgency. Working Conditions Frequent driving/traveling. Able to interact with others frequently. Most work is performed at a desk or in front of a computer. Able to sit/stand for long periods of time. For additional position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice
    $30k-37k yearly est. Auto-Apply 29d ago

Learn more about customer support specialist jobs

How much does a customer support specialist earn in Odessa, TX?

The average customer support specialist in Odessa, TX earns between $27,000 and $53,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.

Average customer support specialist salary in Odessa, TX

$38,000
Job type you want
Full Time
Part Time
Internship
Temporary