Customer Support Specialist Jobs in Painesville, OH

CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers and consumers alike. With operations in 47 countries employing over 33,000 people and net sales of over $11 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated and driven individuals. DIVISION: Crown's Food Division is the number one manufacturer of food cans in the world. Our complete array of food packaging serves a variety of markets, including fruit, vegetables, dairy, fish, meat, ready meals, pet food, infant milk powder and other dry food products. We offer a wide selection of food cans from round to bowl as well as shaped cans. We truly focus on excellence. Here is your chance to join the Crown Food Business Unit. LOCATION: Home Based with Travel - Midwest or Eastern Region of the US. POSITION OVERVIEW: (Traveling Maintenance Role) This position will provide technical support for the customers of our North American Food Division. They will ensure our customer's equipment and can filling processes are running effectively and help them to troubleshoot any issues that may develop when they are using our steel and aluminum cans to fill their products. DUTIES AND RESPONSIBILITIES: The key responsibilities for this role are as follows: • Ensure that customers are able to satisfactorily close food cans and ends by setting customer seaming (closing) equipment to achieve sound double seams. Diagnose and correct seam defects and seaming machine problems on increasingly sophisticated equipment. • Respond to customer requests for both general and emergency break down assistance in order to restore customers output to planned levels. • Arrange pro-active visits to customers to analyze customer seam results or carry out independent checks and provide advice as necessary. Commission new equipment and carry out repairs, inspections and subsequent on-site overhauls of closing equipment. • Maintain good internal/external communications and keep manager updated on field developments and competitor activity. Identify opportunities to provide training for customer's personnel where new equipment or technology is being installed or where several improvements are needed. • Submit customer service reports and time sheets in a timely manner; record all activities for the above accountabilities. Typical tasks performed by CES at customers: • Double seam tear down / evaluation • Double seam tear down documentation • Seamer set up • Seamer adjustments • Seamer troubleshooting • Seamer audits • Seamer repairs • Seamer rebuilds • Seamer installation (mechanical - no electrical) • Seamer removal • Assist with product trials / testing • Assist with product quality problems • Assist with Double Seam training • Gather and report information on tooling - equipment - product - processes etc. • Install tooling - equipment H.S. Diploma with technical training 5-10 years of experience in manufacturing or other machine maintenance Experience with can closing equipment preferred but not required Effective interpersonal skills and the ability to interact with employees at all levels Proven computer skills with a complete understanding of Word , Excel and Outlook Strong mechanical aptitude with technical training in equipment and machinery repair and maintenance Effective communication skills, both verbal and written Ability to travel up to 70-80%, both driving and flying Effective time management skills and the ability to balance multiple projects at one time Crown offers competitive pay, including a $500 sign-on bonus, paid OT, and comprehensive benefits including free company-paid health insurance for employees and company-matched 401(k). Crown will also provide a company car.

At Danbury, you don’t just clock in at a job. You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another. When our employees feel special, so do our residents. That’s the Danbury Difference Benefits for full time employees: · Company paid Short Term Disability, Long Term Disability, Life and AD&D · Medical, Dental, Vision, Additional Voluntary Life, Additional Voluntary AD&D · 401(k) · Paid Time Off · Paid Holidays · Tuition Reimbursement Danbury Employees are not mandated to have the COVID-19 vaccine. As a member of the community leadership team, this person must have business experience to direct and manage the overall administrative activities: reception and secretarial, recordkeeping, and human resources at the community level to assure that proper administrative procedures are maintained. The office manager interacts with residents and their sponsors in financial matters as well. Responsibilities include but are not limited to: · Plan and coordinate a therapeutic program which meets spiritual, social, emotional, physical, and intellectual needs of the resident · Asses resident characteristics (i. e. , stages, sex, ethnic background, prior lifestyles, cognitive and functional abilities) and, in conjunction with other departments, plans and organizes program content · Monitor daily functioning of the neighborhood to ensure continuity of, and appropriate changes in the program · Assist in developing, implementing, and conducting in service training and education of care to all staff regarding memory care programs/activities working alongside the Director of Nursing and Life Enrichment Director. · Establish and maintain a sense of teamwork through effective communications, interaction, and team meetings. Develop and maintain cooperative relationships; inform and consult with staff regarding program and integrate with other services · Participate in support groups at the direction of the Life Enrichment Director · Assess the educational needs of staff regarding program and dementia-specific knowledge and works with the Life Enrichment Director to ensure appropriate education is provided · Market the program through involvement in community organizations and participates in the local Alzheimer’s and like associations · Maintain accurate and timely documentation that complies with state regulations and community policy · Work with management to develop and maintain written program objectives and procedures for implementation; method of evaluation · Serve as a role model for staff regarding care of dementia resident · In coordination with the nursing department and Director of Life Enrichment, perform a pre-admission assessment for each potential resident · Assist with the resident’s admission to ensure a smooth transition · Assist with the adjustment of the resident and family to the community; contacts weekly for the first month post-admission · Keep abreast of current research, new programs, and community resources which may benefit residents and families and makes referrals as appropriate to facilitate the resident’s use of resources, and to promote the resident’s increase level of social functioning · Assist residents in the maintenance and adequate supply of personal clothing and other personal items · Refer the resident/resident’s sponsor internal and external services that are available to the Director of Life Enrichment · Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Executive Director Preferred Skills and Qualifications: · Must be an LPN · Experience with Alzheimer’s and other dementia individuals · Two years of previous experience in programming: including but not limited to: POC (plan of care programs, scheduling staff, coordinating meeting with POAs and families, planning activities and working with dementia residents in an assisted living environment · Background in nursing/ proving one on one care for seniors · Flexible schedule, including availability to work evenings, weekends and holidays as needed If you have a positive outlook and would like to work on a great team then we want to hear from you! Danbury Senior Living is an Equal Opportunity Employer and considers all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability. IND789

Role: Customer Service Representative-Funding (Tier II) Duration: 12 Months Pay Rate: $26.75/Hour Monday - Friday 8:30 AM - 5:00 PM Must Have: Accounting, reconciling, Microsoft Office, Excel, Applied critical thinking skills Nice to Have: Accounting Customer Service Representative Responsibilities Responsibilities: Data entry for invoiced purchased. Prepare weekly packets for invoices purchased, accounts receivable activity and reserve analysis. Track and analyze weekly invoice information, looking for any inconsistencies which might be a sign of potential risk. Prepare and distribute reports to senior management as required. Partner with customers and other team members to achieve customer satisfaction while maintaining advance's goals and mission. Timely transmission of accounting and payments reports such as wires, ACH, A/R aging and multiple subsidiary financial reports. Timely and professional response to customer enquirers. Other duties as assigned. Evaluation factors: Accuracy and timeliness of data entry, wire and ACH transfers and reports for weekly packets. Feedback to management regarding analysis of client business activity reflects solid understanding of sound business principles. Customer satisfaction. All duties are implemented in a manner to support company policies and procedures and enhance teamwork. Timely and accurate completion of tasks is maintained in organized, effective, and positive manner. Work Environment/Dynamics: Typical work will be conducted indoors. Occasional travel to complete required training may be required. Work day extends until all day's duties are completed. Work days and hours will be dictated by current needs. Advance will provide all necessary work tools to perform job. About US Tech Solutions US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Internal Id: 24-26594

$14.25/hour based on job responsibilities. This position is responsible for creating, modifying, and canceling guest reservations at various Company Resort Properties. Agents are required to send out confirmation emails, answer guest questions, resolve guest concerns, and access guest's requests. You'll also... Answer guest questions and transfer calls to specific departments as needed. Answer all inbound calls for reservations, park information, and/or general Cedar Point PBX in a courteous and professional manner. Make guest reservations, send out confirmation emails, and cancel reservations as requested. Enter and maintain sensitive guest information, including initiating guest interactions, answering questions, and giving accurate directions. Manage financial trasactions over the phone. Manage and resolve guest concerns in a composed manner. Maintain guest information, including credit card information, in a secure and confidential manner. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and other Company parks! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, you'll… Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point. Availability to include some weekdays, weekends, evenings, and holidays.

Summary: Customer-oriented service representative to provide customer support, quoting, order management support, claim management, sales support, customer supply chain & forecasting support, provide product/services information and resolve with accuracy and efficiency any emerging problems that our customers require assistance with. The goal is to ensure excellent service standards and maintain a high level of customer satisfaction. Essential Duties and Responsibilities Includes the following: Effectively manage various administrative tasks, including incoming calls, order processing, inquiries, issues, filling, and database information, writing credits, quoting as required, expediting orders, information and sales reporting Identify and assess customers' needs to achieve satisfaction Strong verbal, written communication and presentation skills Operate as the lead point of contact for all matters specific to your customers and outside Sales Reps and Manufacturing Reps Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Pricing administration activities to include but not limited to price book data entry, price monitoring, pricing updates, tiered level pricing by segment, reporting Work with Procurement and Engineering as needed on requotes Manage Customer Supply Chain Management, stocking requirements & forecasting reviews Assist Engineering to maintain current drawing specifications on file, item description management Keep records of customer interactions and quoting, outstanding issues, process customer accounts and file documents/save documents in CRM application as required Engage customers proactively, be knowledgeable of upcoming needs, forecasts, expected changes, expectations, etc. Actively reach out to customer base, setting goals for targeted contact schedules and outbound calling campaigns Manage specific account sales activities and customer concerns, engage as needed where Regional Sales Representative is not assigned Lead contact on designated C & D accounts Other tasks and special projects as required Qualification Requirements: Education and/or Experience: College education (Associates Degree, Bachelors preferred) recommended but not required 2-4 years in proven customer support and order management experience, preferably in the made-to-order steel or steel service center industries Supply Chain Management, forecasting, stocking program experience preferred Strong written and verbal communication skills Track record of over-achieving quota and excellent teamwork skills

Customer Support Specialist (CSR) Akron, Ohio $21 p/h - $24 p/h + 401(k) 3% + PTO + Vacation + Management Training + Career Progression + Great Company Package Are you a recent Graduate or Junior Customer Service Rep looking for a stable position with excellent benefits, industry leading training and outlined growth potential? On offer is a great opportunity to enter the world of customer service and work in a energetic environment with likeminded individuals. This company are increduibly succesful and are looking for a Customer Support Specialist in line with their continued expansion. This position will allow for further progression opportunities also to Supervisor and Manager within the Customer Suppport department. In this role you will be building strong, trust-based relationships with clients. As a key member of the Support team, you will be responding to inquiries, resolving issues, and providing solutions promptly and professionally. In addition, you will be collaborating with various teams to ensure seamless client experiences and maintaining accurate client records and information. You will receive on the job training on SAP and company products, ensuring your success! This role would suit an individual looking to progress their career into a dynamic, client facing position that will sharpen their customer service mindset with progression to Manager. The Role:Ensuring sales are being processed smoothly Collaborative and customer facing, working with sales and logistics Working with computer programs such as SAP and Microsoft excel Dynamic, fast paced role that allows for growth 9-6 Monday - Friday The Person:Sales minded individual Organized individual that can prioritize tasks efficiently Previous detailed experience in Excel is a must Great communication skills Key Words: Customer Service, Customer, Support, Specialist, Sales, Support, Specialist, Customer, Service, SAP, Excel, Microsoft, Order Entry, Represntative, Associate, Graduate, Business, Acumen, Microsoft, Skills To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ryan Hughes at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Job Description & Responsibilities : Data entry for invoiced purchased. Prepare weekly packets for invoices purchased, accounts receivable activity and reserve analysis. Track and analyze weekly invoice information, looking for any inconsistencies which might be a sign of potential risk. Prepare and distribute reports to senior management as required. Partner with customers and other team members to achieve customer satisfaction while maintaining advance's goals and mission. Timely transmission of accounting and payments reports such as wires, ACH, A/R aging and multiple subsidiary financial reports. Timely and professional response to customer enquirers. Other duties as assigned. Evaluation factors: Accuracy and timeliness of data entry, wire and ACH transfers and reports for weekly packets. Feedback to management regarding analysis of client business activity reflects solid understanding of sound business principles. Customer satisfaction. All duties are implemented in a manner to support company policies and procedures and enhance teamwork. Timely and accurate completion of tasks is maintained in organized, effective, and positive manner.

Company Introduction： BJT is a leading manufacturer of Protective Packaging machine and material. LockedAir is our well known brand of inflatable protective packaging machine/film system, and LockedPaper is our well know brand of void fill and cushion pad paper system. We have grown globally through continuous innovation with a strong focus on sustainable packaging. Address： Hangzhou China - Headquarter / Cleveland Ohio - US Office Website： ***************** Key responsibility: 1. Customer Support -Answer customer questions regarding products or services via phone, email, chat, or in - person. 2.Order Processing -Receive and process customer orders. This includes making a quotation, verifying order details,entering order information into the system, checking product availability, and coordinating with the warehouse for packing and shipping. -Provide order status updates to customers. Let customers know when their orders have been shipped, are out for delivery, or if there are any delays. 3.Sales back office affairs -Responsible for and handles administrative affairs of the US office&warehouse, this includes Warehouse invoice issuance, checking collection, mail sending and receiving etc Skills and Qualifications： -Bachelor's degree -1-3 years experience in foreign trade business order processing field as a merchandiser. -Valid work permit to work in Unite States. -Drive License. -Careful and good memory -Strong communication skills, both verbal and written, to interact clearly with customers. -Problem - solving skills to handle a wide range of customer issues. -Ability to work well under pressure and multitask, especially during peak customer service times. Job Types: Full-time, Permanent Schedule: 8 hours, Monday to Friday If you are interested in this position, welcome to contact me with your CV by below mail: ********************

Title: Order Management - Contract and Customer Service Administrator Salary: $50,000 -$55,0000 Hours: Monday through Friday; 8am - 5pm EST Must Haves: Experience with automated order entry systems Excellent customer service skills both external and internal Excellent data entry skills and attention to detail Oracle experience Positive attitude and excellent interpersonal skills Strong organizational skills and the ability to meet deadlines Handle multiple tasks and be able to prioritize tasks Ability to work overtime when required Ability to move forward with changes from existing processes to new solutions Identify potential process improvement opportunities Plusses: Bachelors degree Windows experience preferred including the Microsoft Suite of products (i.e. Excel, Word, Outlook) Day-to-Day: One of our clients in Richfield Ohio is looking for an Order Management Customer Service/Contract Administrator to sit onsite five days a week. In this role, this individual will be tasked to process service contracts accurately and timely using Oracle software. Additional responsibilities will include: Assisting with processing orders according to the set SLA's per order type using CPQ & Oracle Software. Provide support and assist internal and external customers. Serve as a liaison between departments with the common end goal of serving our customers. Contract and documentation review (for completeness), prior to data entry. Identify trends and problems and suggest solutions to problems with the process (RCI). Maintain Oracle Service Contracts which is used for monthly recurring invoicing, media shipments and customer support. Create documentation of processes within the department as required.

What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile. Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity. It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward. Main Responsibilities: • Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and associates • Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs • Completing other projects and tasks as assigned by supervisor Why Penske is for You: • We take pride in offering a competitive wage and great benefits. • This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work. • This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate. • Penske offers ongoing skills training for to our maintenance associates, so you can grow your career! General Requirements: • High school diploma, equivalent, or prior work experience preferred • Valid driver's license required • Excellent customer service and communication skills • The ability to work well as part of a team • The ability and willingness to work outside • Basic mechanical ability and tool usage (preferred) • Basic computer skills • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. • Regular, predictable, full attendance is an essential function of the job • As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review. • Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms. • The associate must be able to safely work in all weather conditions. • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer PJ500 About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job Category: Vehicle Maintenance/Mechanics/Technicians Job Family: Vehicle Maintenance Address: 1525 Blatt Blvd Primary Location: US-OH-Gahanna Employer: Penske Truck Leasing Co., L.P. Req ID: 2415705

Safety-Kleen in Brunswick OH is seeking a Sales and Service Route Driver Trainee (Driver Class B Trainee). This role will train to drive a Class B box truck to provide onsite service for parts washer machines, pick up containerized hazardous waste, and sell products/services in a defined route. Safety-Kleen will pay for you to obtain your CDL. Safety-Kleen, a subsidiary of Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us. Why work for Clean Harbors? Health and Safety is our #1 priority and we live it 3-6-5! Focus on maintaining sustainability and cleaning the Earth Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match Own part of the company with our Employee Stock Purchase Plan Opportunities for growth and development for all the stages of your career Company paid training and tuition reimbursement Key Responsibilities: Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner May visit 10-12 customer sites per day Switch out 15- & 30-gallon drums of solutions Service parts washer machines and clean out sediment from sinks Up-sell at customer locations and generate new leads in the field Service automotive repair, fleets, and manufacturing type businesses Complete daily scheduled services, deliveries, and pick-ups in a timely manner Follow all local, state (provincial) and federal compliance regulations and rules Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements Observe all company environmental health and safety operating guidelines Performs other duties as assigned Required Qualifications: Class B CDL Obtain Hazmat and Tanker endorsement within 90 days of employment Basic computer and math skills Good written and verbal communication skills Strong customer service skills Perform physical functions per job requirements Successfully complete a background check, drug test, and physical, by position Per OSHA's Respiratory Protection standard, 29 CFR 1910.134, employees in positions requiring respirators are required to meet facial hair standards. Preferred Qualifications: Strong customer service skills Commercial route driving experience (Class C or Non-CDL) Clean Harbors is an equal opportunity employer. We do not discriminate against applicants due to race, ancestry, color, sexual orientation, gender identity, national origin, religion, age, physical or mental disability, veteran status, or based on any other federal, state/provincial or local protected class. Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ******************** or **************. Clean Harbors is a Military & Veteran friendly company.*SK

The Customer Service Representative serves as a direct point of contact for Garland's customers and is responsible for promoting, increasing, developing, facilitating, and maintaining customer sales and customer satisfaction. The Customer Service Representative must troubleshoot, problem-solve, communicate, and coordinate with other departments at Garland to ensure customer satisfaction. CORE & ESSENTIAL TASKS: Handle all customer communication in an effective, efficient and positive manner through problem solving and analytical skills. Must be able to quickly and professionally react to the unique needs of Garland's customers. Must be able to interpret and implement policies and practices relating to satisfying customer's needs and issues. Effective communications and working with sales representatives to assist in tailoring proposals and solutions that meet the needs of the customer. The ability to work without any monitoring or supervision. Has authority to commit Garland on all customer-related issues, including making the appropriate resolutions when necessary. Coordinating with various Garland departments to ensure customer satisfaction and timely and efficient shipments. Controls costs by evaluating shipments, consolidating loads, troubleshooting and selecting most cost-efficient method of shipment. Ensures on-time delivery of goods to customers, by investigating and resolving detention/delay issues. Follow up on all aspects of order fulfillment and other issues relating to customers with the appropriate sales representative. Any other duties as assigned. QUALIFICATIONS: Must possess customer service experience. Possession of at least a high school diploma or equivalent is required, and a post-secondary degree is preferred. Demonstrated aptitude for problem-solving; ability to determine solutions for customers. Must be results-orientated and able to work both independently and within a team environment. Must possess excellent verbal and written communication skills. Proficiency in using Microsoft Office Suite applications. PHYSICAL REQUIREMENTS: Ability to communicate orally in a clear, concise and effective manner with the customers, account representatives, company representatives, management, staff, and the public in face-to-face, one-on-one and group settings. Ability to use a telephone for communication. Ability to maintain regular, predictable, and punctual attendance at the facility. Ability to establish and maintain effective working relationships with others. The ability to sit, stand, and/or walk for extended time periods. Use office equipment such as a personal computer, copier and facsimile machines. Ability to communicate in writing in a clear, concise and effective manner. Hearing and vision required to be within normal ranges. Read at, above, and below shoulder height. Occasionally stoop, kneel or crouch. Sufficient manual dexterity required to operate equipment. Tolerate inclement weather, including heat and cold. Normal range of tolerance to household and other types of typical industrial/ construction chemicals and solvents. EQUAL OPPORTUNITY EMPLOYER: The Garland Company, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, military status, veteran status, marital status, gender identity or expression, transgender status, citizenship, sexual orientation, age (40 and older), disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated) or any other legally protected characteristic under federal, state or local law.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Customer Service Representative is the primary liaison between the patients and Providers both outside and during regular business hours. Responsible resolving issues and managing any communication between hospitals, emergency rooms, and other Providers as needed. Care is recorded and managed within the scope of the Electronic Medical Record. This position is per diem. Shifts will be based on the specific department and may have a variable schedule that can include days, evenings, nights, or weekends supporting our 24/7 operations. Our office is located at Western Reserve Hospital:1900 23rd St., Cuyahoga Falls, OH 44223. Primary Responsibilities: Answers all calls by greeting patients appropriately and listening actively for patient issue. Follow protocols as written for correctly recording and delivering messages. Provide patients with information on expected outcome of call. Verify patient information and record all call information within the EMR as per written protocols. Schedule or cancel appointments as per patient request. Page individual Providers as needed per protocol. Perform other clerical duties as assigned. Must maintain confidentiality of patient, employee or financial records. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED Must be 18 years old or older 6+ months experience working in a call center environment Ability to operate the phone system, computer, and other related business equipment. Ability to work a variable schedule that can include days, evenings, nights, or weekends supporting our 24/7 operations Ability to work onsite at Western Reserve Hospital: 1900 23rd St., Cuyahoga Falls, OH 44223 Preferred Qualifications: Medical Assistant experience 1+ years medical receptionist experience Soft Skills: Excellent oral communication and interpersonal skills. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment . #RPO #RED

Insurance agency seeking full-time, personal lines CSR(Customer Service Representative). Strong communication (written, oral and computer) skills. Insurance license a plus but not required. Great career opportunity with room for advancement, educationally and professionally.

J&O Plastics is seeking a Customer Service Representative to ensure outstanding service to our customers. This position provides a great opportunity to grow professionally, to be an integral part of a team and put innovative processes into action. Our team shows up every day to serve our customers and vendors with focus, ingenuity, and a commitment to quality. Each and every one of our employees is an integral part of our operations, and part of what makes J&O Plastics leaders in precision injection molding. We strive to create an inclusive environment that celebrates our different lived experiences, with the hope of fostering a community atmosphere. Duties & Responsibilities: Communicate with the sales team and customers to build and maintain ongoing relationships Responsible for efficient and accurate order placement, order confirmation via phone, email or EDI and timely communication regarding order changes to the customer Review, process and follow up on orders and inquiries by telephone, fax, internet, and correspondence from customers and Technical Sales Representatives. Order processing through company ERP system Plex and to include for both domestic and international customers Enter and retrieve information from customer portals and related systems and when necessary, enter that information into J&O systems or vice versa Responsible for timely customer communications (via email, internet, phone calls and fax) including but not limited to pricing information, order confirmation, shipping status / details, warranties / terms of sale, returns, and general company information Ensure a high level of customer satisfaction through accuracy of information and minimum response time to inquiries Own, manage, maintain, and accurately update customer data and files. Obtain required approvals for changes to customer-specific information when needed Proactively review open order reports / information and previous days shipments to provide documentation as requested to customers and internally to Manufacturing, Shipping or Sales teams Input, update, and manage sales information in our ERP Plex/ Electronic Data Input (EDI) management of orders Handle customer returns on occasion Assist with billing and accounting responsibilities as needed Maintain accurate records of daily sales activities by inputting information into our systems Skills and Experience: College degree preferred but not required Five (5) or more years in proven customer support and order management experience, preferably in the manufacturing industry Excellent communication skills Strong problem-solving skills Ability to work with the latest technologies A passion for great customer service About Us: At J&O Plastics, we are experts in precision injection molding. We serve customers and vendors alike with top-tier services and abilities from our centrally located Ohio facility. We pride ourselves on our humble beginnings and commitment to innovation. What began as a small plastic products manufacturer inside a barn in Lodi, Ohio, has now grown to a company employing over 100 people and spanning two locations- Rittman and Wadsworth, Ohio. We are thankful for our widespread success and remain dedicated to the idea that no task gets done without teamwork. Why you will enjoy working at J&O Plastics: Inclusive team environment with people who support each other Healthcare benefits (medical, dental and vision, STD/LTD) starting on first day of employment Paid time off available at 90 days 401(k) plus company match Group Life Insurance (Company Paid) Voluntary Life Insurance Paid maternity/paternity leave Competitive wage that is paid weekly On the job training and career growth opportunities

Requistion Number: 24490 When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premiere propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States. Posting Your New Career, Delivered! Hot Job, Cool Benefits! AmeriGas, the nation's largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Representatives at a location near you! Are you looking for an exciting career with a nationally known company and industry leader? AmeriGas Propane, the largest distributor of propane in the United States, is searching for an energetic and customer service-oriented person to join us as a Delivery Representative. Responsibilities As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. Duties include, but are not limited to: Safely operate a propane delivery truck along provided delivery routes Filling residential and/or commercial bulk tanks with propane Delivering propane cylinders to commercial/industrial customers Perform all daily functions in a safe manner by adhering to all federal and state codes and regulations in addition to all AmeriGas Safety and Operations Policies and Procedures Consistent use of required Personal Protective Equipment Depending on fluctuating needs, work 8 to 12-hour shifts What's In It for You? Home every day 17 PTO days plus 7 paid holidays Ongoing safety incentives Career advancement opportunities and annual performance reviews Uniforms provided $2,500 employee referral program Year-round medical coverage available as well as: 401k with company match, propane discount year-round, paid holidays and paid vacation Requirements All Delivery Representatives should have a valid class A or B CDL with hazmat and tanker endorsements Acceptable driving record Satisfactory completion of a DOT physical, drug test and background check Willingness to work outdoors in all weather conditions Ability to lift up to 70 lbs AmeriGas is an Equal Opportunity and Affirmative Action Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

Full-time, in-person availability at our Cleveland office Anticipated deadline to submit application: December 1st, 2024 at 3pmEST. Position may close early if application limit is met. Apply promptly for full consideration. The Opportunity We're looking to hire a resilient and results-driven Retention Specialist for our local program who will keep our program participants fully engaged in the labor force for at least twelve months after they've secured full-time employment. Successful Retention Specialists understand customer relationship management and work to build strong and trusting relationships with participants; strategically manage their caseloads, balancing the needs of individual participants with organizational needs to achieve programmatic outcomes; and hold themselves accountable for capturing a running record of participant interactions and milestone achievements within CEO's case management system. As part of our mission, we strongly encourage individuals who have lived experience of incarceration or involvement in the justice system to apply for this role. Who We Are The Center for Employment Opportunities (CEO) provides employment services to people recently released from incarceration. Across the United States, 8,000-9,000 people participate in CEO each year, transitioning to employment that supports themselves, their families, and their communities. What began as a demonstration project of the Vera Institute of Justice in the 1970s to address employment barriers facing the formerly incarcerated following release in New York City has grown into the leading reentry employment organization in the country, where over 30,000 formerly incarcerated individuals have secured full-time employment since 1996. Who You Are You're deeply dedicated to social justice and perhaps are already working in the re-entry space You're experienced in providing feedback and guidance to clients to encourage their growth and continued development of their knowledge and skills You're passionate about making an impact on people's lives and interested in guiding them to achieving their career goals through a balance of accountability and empathy You are a people-person and love to inspire others to reach a goal and perform to the best of their ability You have strong customer service skills and take a human-centered approach when communicating with participants You have strong time management and prioritization skills You're able to anticipate problems, evaluate them, and determine and implement solutions You're computer savvy (demonstrated word processing skills, ability to use the Internet to research job opportunities, familiarity with Salesforce preferred) You come to CEO with 1-2+ years of related experience What You'll Be Responsible For Key Responsibilities of the Retention Specialist include but are not limited to: Maintaining frequent contact with participants Researching and connecting participants to educational and vocational opportunities as related to their short- and long-term goals; Providing participants with continued life skills education and relevant resources; Advocating for participant needs with parole officers and other constituencies; Distributing retention incentives to participants Using motivational interviewing techniques as appropriate to help guide participants to goal achievement Maintaining accurate client records in Salesforce; updating progress notes in Salesforce during and after each meeting with participants Compensation And Benefits The salary for this role is 44,100 or 24.23 per hour. In an effort to be both equitable and transparent, CEO's compensation philosophy considers a variety of factors, including, but not limited to, experience, internal equity, and home office location in making a final determination on our salary offer. We recognize that salary is a part of the overall compensation package and also provide a comprehensive benefits package, including medical and dental coverage, as well as professional development opportunities and training, including regular training opportunities in Motivational Interviewing (MI). MI is one evidence-based skill that reentry and human service professionals can utilize when supporting participants to achieve their goals. We also offer paid parental leave, participation in a retirement plan, sick and vacation leave, paid holidays and more. We are a workplace that promotes continual learning and teamwork, offering lunch and learns, team outings, holiday gatherings and more for our staff. More About Us The Center for Employment Opportunities believes that everyone deserves the chance to shape a stronger future for themselves, their families, and their communities. Our commitment to being an anti-racist organization that is inclusive across all identities and experiences drives us forward every day. We exist to create greater opportunities for people who face multiple barriers to personal and professional success, and we're passionate about being agents of change who promote diversity, equity, inclusion, and access to opportunities for all. People who are justice involved, people of color, people who identify as LGBTQ+ , and people with disabilities are highly encouraged to apply for vacant positions at all levels. CEO's commitment to DEI aligns with the CROWN Act, creating an open space where our employees can present as their true authentic selves. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law. Please note that due to the volume of resumes received, we are unable to contact each applicant regarding the status of each position or reply to candidates' inquiries via phone or email. IND 1

Waterway is now hiring Customer Service - Representatives at our Pepper Pike location! As a Customer Service Associate you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear path to promotion, as well as perks and bonuses. Be part of a work culture that values you. The Customer Service Representative offers and sells car wash services, memberships, and items inside or outside the store to meet customer needs and maximize satisfaction. Knowing our services and being able to make recommendations is a basic part of the job. If you are comfortable talking to customers, able to build relationships, and have a positive attitude - you would enjoy this job! Compensation: Average $19/hour ($14 base hourly rate during training, then $15 + sales bonus) Location: Waterway Carwash - Pepper Pike location - 30299 Chagrin Blvd. Pepper Pike, OH 44124 Why Waterway? Perks and Discounts Flexible scheduling - Evening and Weekend shifts available. Tuition Assistance Program - up to $4,000 a year! Free Car Washes and Gas Discounts. Referral Bonus program. Recognized as a Top Workplace multiple years running. Advancement, Promotion, & Cross-Training Opportunities. Qualifications: Experience 6 months work experience in customer service, retail, or sales strongly preferred Additional Requirements Current and valid drivers' license; Professional demeanor, behavior, and appearance in accordance with company policy; Ability to perform all essential functions safely without endangering oneself or others; Ability to comply with local/State health code requirements for soda fountain and food service/sales; and Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable). Ability to complete all required trainings/certifications required to perform any of the required functions. Responsibilities: Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the gas pumps, pay terminals, and convenience store - and be responsive to their needs. Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location. Car Washes - identify customer needs and present complimentary solutions. Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership. Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store. Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to: Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas. Outside areas: gas pumps, pay terminals, walkways, and customer waiting areas. Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management. Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology. Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Other Functions Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers. Perform various transactional functions to meet customer demand and store staffing needs. Various other functions as identified and directed by management. Physical Requirements: Work Environment/Physical Demands Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise. Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances. Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment). Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes. Cognitive - perform arithmetic calculations and operate data entry devices. Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays. EEO Statement: If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.

Client Service Associate Akron, OH BH Solutions Group is an Executive Recruiting and Consulting firm located in Akron, OH. Currently assisting a wealth advisory group in Akron in their search for a Client Service Associate who will act as a liaison between financial advisors, clients and vendors by performing routine administrative and operational procedures. Responsibilities for the Client Service Associate Provides office support including answering telephones, assisting visitors and resolving and/or referring problems or inquiries. Prepares reports by gathering and analyzing data. Transcribes and prepares processes and follows up on documents to assist with servicing clients and prospects. Ensures required client paperwork is current with firm and industry requirements, rules and regulations. Operates standard office equipment and uses required software applications. Communicates with outside business professionals upon client request with compliance approved documentation. Establishes, maintains and updates files, databases, records and/or other documents. Follows the companies Policies and Procedures per the Uniform Administrative Guide. Follows appropriate back up procedures as stated in the Uniform Administrative Guide to any associate that may be out of the office. Requirements for the Client Service Associate High School Diploma or GED 3-5 years of administrative experience. Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to management, public groups, and/or board of directors. Ability to interact clearly and effectively, in both written and oral communication, with supervisor, clients, staff, vendors, etc. Proficient in personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc. This role requires an above-average knowledge of Microsoft Office. Knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization. Knows the competition and is aware of how strategies and tactics work in the marketplace. Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Able to inform orally and in writing, with clarity and good effect. Is cool under pressure, settling influence in a crisis. Makes good decisions based upon a mixture of analysis, wisdom, experience and judgment.