Post job

Customer support specialist jobs in Palm Desert, CA

- 253 jobs
All
Customer Support Specialist
Customer Service Representative
Customer Service And Billing
Customer Service Specialist
Customer Service Technician
Customer Retention Specialist
Customer Services Coordinator
Customer Service Analyst
Customer Care Coordinator
Customer Service Agent
Customer Care Specialist
Customer Service Administrator
Customer Care Professional
Enrollment Representative
  • Customer Service & Bike Tech

    Retrospec

    Customer support specialist job in Perris, CA

    First 90 days: fully in office After 90 days: 3 days in office, 2 days hybrid Based throughout Southern California, Retrospec is committed to a no-barrier, inclusive entry to nature and honest conversation about the industry. Over the past 16 years, Retrospec has grown exponentially to serve consumers of all ages, ignite their passion for fresh air, and fuel their love of nature through all seasons. Everything we create is designed and tested in beautiful California to ensure it's ready for your next journey. Choosing the road less traveled is rarely easy, but always worth it. About the Role We're seeking an experienced, empathetic, and technically skilled Customer Service & Bike Tech to join our growing team. This hybrid role combines technical bike expertise with exceptional customer care, supporting both our direct-to-consumer (D2C) and dealer (B2B) channels. You'll be the go-to expert for customer and dealer inquiries, troubleshooting bike and e-bike issues, managing warranty claims, and ensuring every interaction reflects the Retrospec brand's commitment to quality, integrity, and outdoor adventure. If you thrive in fast-paced environments, love helping people, and enjoy problem-solving with a hands-on approach, we'd love to hear from you. Responsibilities Receive, research, and respond to customer and dealer inquiries via phone, email, chat, and social media with empathy and professionalism. Provide expert-level knowledge and troubleshooting support for bikes and e-bikes, including assembly, repair, maintenance, and general technical questions. Manage consumer and dealer warranty claims, acting as a liaison between customers, sales, product, and warehouse teams. Walk customers through assembly and troubleshooting steps clearly and confidently via phone or email. Process returns, exchanges, and replacement parts with attention to accuracy and customer satisfaction. Collaborate with the warranty, sales, and warehouse teams to ensure timely resolutions and a seamless experience for both consumers and dealers. Build and inspect new and returned bikes for troubleshooting and quality control, as needed. Respond to and monitor social media inquiries and reviews, escalating trends or product feedback to the appropriate teams. Track and flag recurring issues, inefficiencies, or product concerns to improve customer experience and operational processes. Maintain accurate communication records in Gorgias using automations and workflows to manage volume efficiently. Communicate customer insights and product feedback constructively to product development, sales, and marketing teams. Quickly become familiar with the Retrospec brand voice, customer service protocols, and software platforms to provide high-quality support. Assist with additional customer service and clerical tasks as assigned. Qualifications 2-3 years of ecommerce customer service experience; bike industry experience highly preferred. Strong understanding of bike and e-bike mechanics, assembly, repair, and maintenance. Exceptional written and verbal communication skills with a friendly, professional demeanor. Experience with customer service tools such as Gorgias or Zendesk. Proven ability to manage a high volume of tickets, calls, and multi-channel inquiries efficiently. Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment. Proficient computer literacy and quick adaptability to new systems. AA degree preferred; high school diploma or equivalent required. Experience managing warranty processes and dealer accounts is a plus. Familiarity with social media or online community communication is a bonus. Passion for outdoor recreation, cycling, and the Retrospec mission. Physical Requirements: Must be able to lift and move items weighing up to 75 lbs as needed.
    $36k-50k yearly est. 4d ago
  • Customer Service Specialist

    Milan Institute 3.4company rating

    Customer support specialist job in Palm Desert, CA

    Job DescriptionDescription: We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor. As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing client appointments, providing excellent service, and supporting our students' learning and development. This position offers a unique opportunity to work in a dynamic and creative environment while assisting in shaping the next generation of beauty professionals. Responsibilities: Greet and welcome salon clients in a friendly and professional manner, creating a positive first impression. Assist clients in scheduling appointments, managing their preferences, and addressing any inquiries or concerns. Collaborate with salon instructors and students to coordinate and manage client bookings, ensuring efficient scheduling and smooth salon operations. Provide exceptional customer service, attending to clients' needs and preferences throughout their salon experience. Maintain a clean and organized salon floor, including workstations, tools, and common areas, to ensure a professional and inviting atmosphere. Handle client complaints or issues professionally and on time, working towards resolutions and maintaining client satisfaction. Process payments and manage cash register transactions. Promote salon services and special promotions to clients, encouraging repeat business and generating referrals. Stay updated with industry trends, techniques, and product knowledge to provide knowledgeable recommendations to clients and students. Assist with other administrative tasks and salon projects as needed. Requirements: Requirements: High school diploma or equivalent is preferred. Additional education or training in customer service or hospitality is preferred. Previous experience in a customer service role, preferably in the beauty or salon industry. Strong interpersonal skills with the ability to communicate effectively and professionally with clients, students, and staff. Excellent organizational skills and attention to detail in managing appointments and salon operations. Enthusiasm for working with students and supporting their learning and development. Ability to multitask, work in a fast-paced environment, and adapt to changing priorities. Proficiency in using salon management software or booking systems is a plus. Basic knowledge of cosmetology services, terminology, and beauty product brands. Professional appearance and grooming standards to represent the institution and maintain a positive salon environment. Flexibility to work evenings and weekends based on salon hours and client demands. Company Benefits include a 401(k) retirement plan and Employee Stock Ownership Plan. Career advancement opportunities! An Equal Opportunity Employer. If you're interested, Apply Now! Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics.
    $32k-39k yearly est. 10d ago
  • Customer Retention Specialist

    Prosites Corporate 4.6company rating

    Customer support specialist job in Murrieta, CA

    Full-time Description The Retention Specialist loves to drive results and promote the highest level of client satisfaction by turning a client into a true partner and developing real, authentic relationships. Client success is a top priority at ProSites and as such, we empower our employees to drive that message home with our clients. You constantly are looking to identify & cultivate business growth opportunities while ensuring a high level of continuous client satisfaction. Our clients must be real relationships you value, and you would do anything to maintain a high level of trust with them. Responsibilities: Analyze customer feedback and ensure customer retention. Develop and maintain knowledge of the company's products, services, policies and procedures. Report accurately on calls inbound and outbound, and call details on CRM (Salesforce). Develop valuable rapport with clients, provide analysis and suggestions of services they have and what they would benefit from. Demonstrate outstanding customer service through phone, email and chat support. Exhibit exceptional organizational skills and maintain up-to-date documentation of all client activities throughout the agency Have an extremely high level of ownership and responsibility; represent the client internally Collaborate and offer insight to customer retention campaigns by recognizing triggers based on customer behavior Regular and reliable attendance is required as this is a full-time position Other duties as assigned by management Requirements: 2+ years of customer retention experience at a SaaS company 3+ years of customer service experience in a fast paced, customer focused environment Proficiency in Microsoft Office (including Word, Excel, PowerPoint, etc.) Familiarity with CRM, preferably Salesforce.com, or similar systems required Strong time management and project management skills Comfortable learning, using and discussing very granular elements of website technology and integrations Physical/Mental Requirements for the Job: Prolonged periods of sedentary movement May be requested to work overtime and weekends if deemed necessary Must be able to lift at least 20 pounds Certain management positions might be required to occasional travel This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job- related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Salary Description $19.22 - $28/hour
    $19.2-28 hourly 60d+ ago
  • Customer Service

    So-Cal Builders

    Customer support specialist job in Thousand Palms, CA

    Join Our Team as a Customer Service Representative! Are you someone who enjoys helping others and thrives in a dynamic environment? At So-Cal Builders, located in Thousand Palms, CA, we're looking for a friendly and professional Customer Service Representative to join our team. If you're passionate about providing excellent customer experiences and have at least 1 year of experience, we'd love to hear from you! What You'll Do As a Customer Service Representative at So-Cal Builders, you'll be the first point of contact for our customers, ensuring they feel valued and supported. Your day-to-day responsibilities will include: - Assisting customers with inquiries and providing accurate information about our products and services. - Resolving customer concerns in a timely and professional manner. - Collaborating with team members to ensure seamless communication and service delivery. - Maintaining a positive and welcoming attitude to create a great experience for every customer. What We're Looking For To succeed in this role, you'll need: - 1+ year of experience in a customer service role. - Strong communication and interpersonal skills. - A problem-solving mindset and the ability to stay calm under pressure. - A team-oriented attitude with a commitment to delivering top-notch service. Why Join So-Cal Builders? At So-Cal Builders, we take pride in creating a supportive and collaborative work environment. As a company rooted in the Thousand Palms community, we value integrity, hard work, and building strong relationships-both with our customers and our team members. Ready to Apply? If you're looking for a role where you can make a difference and grow your skills, we'd love to hear from you! Apply today and take the first step toward joining the So-Cal Builders family. We can't wait to meet you!
    $32k-41k yearly est. 59d ago
  • Customer Service (remote work , no vaccination required)

    Path Arc

    Customer support specialist job in Hemet, CA

    The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home)
    $39k-69k yearly est. Auto-Apply 60d+ ago
  • Customer Service Rep(08695) - 82-900 Avenue 42, Suite F101

    Domino's Franchise

    Customer support specialist job in Indio, CA

    JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. TRAINING: Orientation and training provided on the job. COMMUNICATION SKILLS: Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.. ESSENTIAL FUNCTIONS/SKILLS: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between wywe and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. . CLI. MACHINE.
    $31k-41k yearly est. 60d+ ago
  • Customer Service Billing and House Cleaning Crew Coordinator

    Molly Maid

    Customer support specialist job in Rancho Mirage, CA

    As our Billing and House Cleaning Crew Coordinator, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling billing and processing requests and assisting in the management of the Home Service Professional (HSP's). Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities: Billing Processing Deposit entry and set up for banking Take billing calls, processing payments database updates such as credit cards, addresses, e-mail and phone changes Track & Follow Up on balances owed. Call/Collect customers who fall behind on payments. Track and charge lockout fees, cancellation fees etc Bring to Managements attention any upcoming appointments who owe high balances Print out report & add updates on reasons and any 30 - 60 day outstanding reports status Customer database quality control of entries and coding for better management of schedules Receive incoming calls in professional and courteous manner Schedule estimates & cleans Perform marketing functions to sell additional work and earn business Perform administrative functions including data entry, payment processing, and supply inventory Perform other duties as needed which may include cross-training in related positions HSP coordination Assisting Quality Control and HSP Manager with the HSP crew Preparing route schedules the day before and morning paperwork and keys for the Teams Advising teams of any changes, making sure they understand notes, cleaning needs, directions Preparing and making sure supplies needed are provided to HSP's along with QC Manager day prior and any last minute item changes or requests in the morning. Inventory Control and Management 3 rd or 4 th in line to answer phones when other line of order is not present or as necessary Help QC Manager with HSP's communications, meetings, translation, requests, maintenance and forward any bonus tracking info for proper credit Sending Welcome Letters, Policy Letters to new Clients and updates of Calendars Assist QC Manager with inventory needs and control Move cars to advertising locations. In charge of and securing car and home keys in boxes Job Requirements: Minimum two years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently as well as within a team We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Compensation: 12.00 Plus bonus scheme When you put on a Molly Maid uniform, you become part of a family-a team of people committed to excellent customer service and passionate about giving families the joy of a cleaned home and the relief from needing to do it themselves. Working for our franchise owners means they'll take care of you the way they take care of their own family and friends. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it's a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
    $32k-41k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Bliss Car Wash 4.4company rating

    Customer support specialist job in Moreno Valley, CA

    Job Description BLISS Car Wash Customer Service Representative - $500 Sign on Bonus Base $16.50 - $20.00 hourly base pay, plus commission and incentives. Benefits: $500 Sign on Bonus Hourly plus commission and incentives Flexible working hours Medical, Dental, Vision, Critical Illness & Accident Insurance Plans 401k with Employer Matching FREE weekly car washes We offer the opportunity for growth within the Bliss family and value each one of our team members Bliss Car Wash is rapidly growing and looking for energetic, smiling team members. At Bliss we make a difference one car at a time. It's not only about what we do, it's about who we are. We are passionate and contagiously positive. We love to make people smile and we'll do whatever it takes to make our guests happy. We are water warriors. We believe water is life so we fight to conserve it at every turn. We are united. We're all part of life on this planet and together we can make it better. If this sounds like you, then Bliss wants to invest in you and your future. Duties include, but are not limited to: Greet guests and create an exceptional first impression for all guests. Educate all guests on wash, upgrade, and membership packages. Be able to process payments. Ensure all vehicles are loaded safely and correctly onto the conveyor. Prep the vehicle within company guidelines. Quality Control area, verifying all vehicles are BLISS clean and wiping down vehicle within company guidelines. Provide excellent service to ensure all guests have a great experience. Maintain a safe and clean work area. Perform after hours site cleaning by following schedule (Cleaning site includes but not limited to: Tunnel equipment, tunnel floor, tunnel walls, tunnel pit, vacuum area, walk ways, queuing area, etc.) Maintain high standards of personal appearance and grooming, which include wearing proper uniform/appearance policy. Ability to follow direction as well as to exercise good judgement and make decisions consistent to the job functions. Follow company safety protocol. Be a team player. Job Qualifications Experience: Combination of experience such as car wash, retail and guest service industries preferred BUT NOT NEEDED. Knowledge: Must always maintain the highest level of service. Ability to adapt to the ever-changing high-volume retail while working in a team environment. Flexibility to adapt in a variety of situations. Ability to work varied hours/days as business dictates. Demonstrates ability to improve through training. Skills: Build great relationships with guest and co-workers through great communication and follow through. Work Schedule: Full time & Part time employees that have the ability to work varied hours/days as business dictates. Reporting Relationships: Reports to the Site Manager. Working and Environmental Conditions: Works mainly outdoors and at times indoors. Constant exposure to fumes from equipment, and cleaning solvents (ex. dust, fumes, and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity). Some noise and vibration exposure. Physical Demands: Must have the ability to lift up to 15 lbs. Ability to stand or walk for long periods of time. Ability to operate all related equipment. BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic. We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable “Fair Chance” ordinances. We offer Flexible Working hours, Holiday Pay, Medical, Dental, Vision, Critical Illness & Accident Insurance Plans, and 401k with Employer Matching. Sign-on bonus is paid after 90 days of continuous employment.
    $16.5-20 hourly 4d ago
  • Customer Care Specialist (WFH)

    Seal Rock Inn

    Customer support specialist job in Temecula, CA

    Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where you can make a meaningful impact? If so, we have an exciting opportunity for you to join our team as a Customer Care Specialist. As a Customer Care Specialist, you will be the primary point of contact for our valued customers. You will be responsible for addressing inquiries, resolving issues, and ensuring a positive customer experience through various communication channels such as phone, email, and chat. Key Responsibilities: - Engage with customers courteously and professionally to address their needs and concerns. - Provide accurate and timely responses to customer inquiries via phone, email, and chat. - Effectively troubleshoot and resolve customer issues to ensure satisfaction and retention. - Collaborate with internal teams to escalate complex issues and facilitate resolutions. - Maintain detailed records of customer interactions and transactions in our CRM system. - Identify trends and opportunities for process improvement to enhance the overall customer experience. - Uphold company policies and procedures while adhering to quality and performance standards. Requirements: - Excellent communication skills, both verbal and written. - Strong interpersonal skills and the ability to build rapport with customers. - Problem-solving abilities with a proactive approach to finding solutions. - Ability to multitask and prioritize in a fast-paced environment. - Proficiency in computer skills and experience with CRM software is preferred. - Previous customer service experience is a plus. Why Join Us: - Competitive compensation package with opportunities for advancement. - Comprehensive training program to equip you with the skills needed for success. - Supportive and collaborative work environment where your contributions are valued. - Opportunities for professional growth and development. - Employee benefits such as healthcare, retirement plans, and more. - Flexible scheduling options to accommodate work-life balance. - Company culture focused on diversity, inclusion, and employee well-being. How to Apply: If you're passionate about delivering exceptional customer service and have the skills to excel as a Customer Care Specialist, we want to hear from you! Please submit your updated resume along with a brief cover letter outlining your relevant experience and explaining why you're interested in joining Seal Rock Inn as a Customer Care Specialist Seal Rock Inn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
    $33k-41k yearly est. 60d+ ago
  • Customer Service

    Morphius Corp

    Customer support specialist job in Banning, CA

    MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS - Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members
    $34k-45k yearly est. Auto-Apply 60d+ ago
  • Customer Experience Coordinator Supervisor

    Tjmaxx of Ca

    Customer support specialist job in Temecula, CA

    TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 26427 Ynez Rd Location: USA TJ Maxx Store 0702 Temecula CAThis position has a starting pay range of $17.50 to $18.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $17.5-18 hourly 54d ago
  • Sales Enrollment Representative

    Sunshine Concepts

    Customer support specialist job in Palm Desert, CA

    Comeback Investments, Inc is a premier business consulting firm partnering with accessible telecommunications initiatives to execute sales and customer service solutions within our local communities. We champion the delivery of high-quality, nationally accredited products, guiding each customer through every step of the sales enrollment journey with clear, personalized support. We're seeking passionate, detail-oriented Sales Enrollment Representatives to support a government-funded telecommunications initiative that delivers accessible communication devices to eligible participants. In this role, you will guide individuals through the enrollment process-verifying eligibility, explaining program benefits, and assisting with the selection and activation of devices and service plans that best meet their needs. As the primary point of contact, you'll answer questions, troubleshoot issues, and ensure a seamless onboarding experience, all while building trusting, long-term relationships to confirm customer satisfaction. If you care deeply about expanding access to vital communication tools and thrive on making a positive impact, apply now to join us in bridging the digital divide in our community! What You'll Do: Forge strong relationships with eligible customers by offering hands-on customer service and sales support through the enrollment process at local in-person events Connect with customers through the execution of field sales solutions and promotional events Qualify customers to determine their eligibility for available telecommunications services and devices Answer questions with a high degree of professionalism, honesty, and integrity, and troubleshoot issues with ease and efficiency Stay up to date on all sales and customer service techniques to ensure the company stays ahead of the curve in implementing best practices Facilitate communication between customers, the company, and client technical support to ensure a smooth and satisfactory activation process Work closely with sales and customer service departments to ensure company targets are met on a daily, quarterly, and yearly basis Abide by all compliance policies and procedures set forth by the company when handling sensitive customer information, ensuring legal and privacy requirements are met What We're Looking For: Previous experience in customer service or sales is a plus Highly motivated candidates with an interest in long-term company growth Ability to take initiative independently when needed Personable, able to communicate effectively with customers and fellow employees Empathetic individuals who are able to understand customer concerns and offer effective solutions through quality customer service This is a performance-based role with unlimited earning potential-your income is driven by your results, with commission-only pay cited based on average compensation in the role.
    $32k-41k yearly est. Auto-Apply 2d ago
  • Customer Service Representative

    Liberty Military Housing

    Customer support specialist job in Twentynine Palms, CA

    Liberty Military Housing - Own your passion for service! At Liberty Military Housing we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another. Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families. We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing. Responsibilities A Day in the Life of a Customer Service Representative: As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents within a multi-family residential community. Your role includes answering phones as well as taking and following up on service requests of our residents. Your role is instrumental in the resident move-in process, which includes showing new homes, completing new leases and ensuring residents needs are met. Your role requires effective customer service skills and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards. Your Responsibilities include, but not limited to: Assists prospective residents with information regarding their lease, the community, and the move-in process. Prepares lease documents for residents as part of the move-in process (pets, allotments, etc.). Ensures all lease paperwork is completed and entered into the system. Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns. Supports residents during the move-out process, which may include notice to vacate and resident transfers. Manages resident lease process including finalizing leases with the residents and providing information regarding the community and resident services. May perform post-turn unit inspections and complete move-in inventory inspections with new residents. Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community. Responsible for lease renewal notification and timely resident notice to renew or vacate. Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner. Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident's satisfaction. Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction. Participates in outreach marketing activities (i.e. market surveys, shop competitors, etc.) on a regular basis to obtain prospective residents. Performs other general office duties (i.e. phones, filing, special projects and assignments as needed). Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems). Composing and distributing of correspondence/notices (3 day, move-out charges, renewals, and other important resident notices that pertain to maintenance services, etc.). May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards. Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events. Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, Fair Housing and LMH Standard Operating Procedures and Policies. Operate a company or personal vehicle to travel to various locations for work purposes. Qualifications What You Need for Success: Position requires 6 months+ of residential property management or customer service role preferred. Proficiency in personal computer skills, keyboard, Internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan). Effective communication and interaction with customers, vendors, management, co-workers; sufficient to exchange or convey information and to give and receive work direction. Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved. Must possess a positive and professional demeanor in all interactions, under all circumstances. Must possess a valid driver's license. Ability to operate a company or personal vehicle or electrical cart. Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required. What We Provide You: Liberty Military Housing takes into consideration everything from career development to family matters, and health & wellness. We are committed to offering our team members a wide range of benefits, including the following: Medical/Dental/Vision Insurance* Life and AD&D Insurance 401k Retirement Plan w/company match Employee Stock Ownership plan Incentive Bonus Program 10 Paid Holidays per year 40 hours Paid Sick Leave per year** 80 hours Paid Vacation per year** * Medical/Dental/Vision insurance eligible after 30 days of full-time employment. **Vacation and sick time are based on the employee's hire date. Pay Range: $19.00 - $21.00 Hourly
    $19-21 hourly Auto-Apply 4d ago
  • Licensed Insurance Customer Service

    Daniel Covarrubias-Farmers Insurance

    Customer support specialist job in Moreno Valley, CA

    Job Description Our office is expanding, and we are looking to hire the right individual to join our outstanding team. We are currently seeking to fulfill a full-time position. Our Insurance Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have. Preferred candidate will have an active Property and Casualty insurance license. Insurance industry experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position. Responsibilities: Meet new business production goals and objectives as established. Solicits for new business via telephone, networking, and other lead sources. Develop insurance quotes, makes sales presentations, and closes sales. Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc. Treat each customer contact as a cross and up-sell opportunity including financial products. Prospects for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases. Educate clients on the insurance policies that best suit their needs Requirements: Strong work ethic and leadership skills. Driven and goal-oriented individual. Ability to tactfully handle stressful and difficult situations. Interested in a sales career, sales experience preferred No insurance experience required but must be willing to learn Benefits: Base Salary with Commissions Bonus Opportunities Weekends Off Holidays Off Hands On Training Professional Work Environment
    $33k-44k yearly est. 5d ago
  • Customer Service Representative

    Planet Fitness-PF Baseline Fitness

    Customer support specialist job in Moreno Valley, CA

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Training & development Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
    $31k-41k yearly est. 28d ago
  • Professional Expert- Respiratory Care Clinical

    San Bernardino Community College District 4.0company rating

    Customer support specialist job in Yucaipa, CA

    This posting is to establish a pool of qualified applicants. The department may not be actively recruiting. Applications submitted will remain active for up to one (1) year. Should the department be interested in interviewing you, you will be contacted by the department with the information provided in your application. Summary: Work with respiratory students in the clinical setting and orient them to the facility. Observe and sign off on skill performance, monitor and assist students during clinical rotations. Examples of Duties: Orient students to the clinical facility; monitor student attendance during clinical rotations; observe, assist and supervise the student in receiving the greatest educational benefit from each specialty area; Observe student performing clinical skills and sign-off on each student's completion of skills, practices and final performance; counsel and evaluate each student during scheduled clinical rotations. Minimum Requirements: Registered Respiratory Therapist with a minimum of 24 months experience in the field of respiratory care; and hold a current license to practice respiratory care in California. Current CPR certification for Health Care Providers. DESIRED QUALIFICATIONS: Bachelor's degree and two (2) years of experience in the field of respiratory therapy, OR an associate's degree and six (6) years of experience in the field or respiratory therapy The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to occasionally lift, carry, push, and/or pull light to moderate amounts of weight up to 25 pounds; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. The person selected for hire will be required to complete the following pre-employment requirements: * Submit to and successfully pass DOJ live scan/fingerprinting. Cost of live-scan services to be borne by candidate. * Sealed official transcript(s) in envelope from institution or electronic copies emailed directly from institution (for positions with higher education requirement) * Tuberculosis (TB) risk assessment * Other pre-employment requirements may be required depending on the position (i.e. certifications or licenses; see job posting qualifications section for details). Successful completion of all pre-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the San Bernardino Community College District's Administrative Procedures and Board Policies.
    $31k-37k yearly est. 4d ago
  • Customer Service Specialist

    Milan Institute 3.4company rating

    Customer support specialist job in Palm Desert, CA

    Part-time Description We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor. As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing client appointments, providing excellent service, and supporting our students' learning and development. This position offers a unique opportunity to work in a dynamic and creative environment while assisting in shaping the next generation of beauty professionals. Responsibilities: Greet and welcome salon clients in a friendly and professional manner, creating a positive first impression. Assist clients in scheduling appointments, managing their preferences, and addressing any inquiries or concerns. Collaborate with salon instructors and students to coordinate and manage client bookings, ensuring efficient scheduling and smooth salon operations. Provide exceptional customer service, attending to clients' needs and preferences throughout their salon experience. Maintain a clean and organized salon floor, including workstations, tools, and common areas, to ensure a professional and inviting atmosphere. Handle client complaints or issues professionally and on time, working towards resolutions and maintaining client satisfaction. Process payments and manage cash register transactions. Promote salon services and special promotions to clients, encouraging repeat business and generating referrals. Stay updated with industry trends, techniques, and product knowledge to provide knowledgeable recommendations to clients and students. Assist with other administrative tasks and salon projects as needed. Requirements Requirements: High school diploma or equivalent is preferred. Additional education or training in customer service or hospitality is preferred. Previous experience in a customer service role, preferably in the beauty or salon industry. Strong interpersonal skills with the ability to communicate effectively and professionally with clients, students, and staff. Excellent organizational skills and attention to detail in managing appointments and salon operations. Enthusiasm for working with students and supporting their learning and development. Ability to multitask, work in a fast-paced environment, and adapt to changing priorities. Proficiency in using salon management software or booking systems is a plus. Basic knowledge of cosmetology services, terminology, and beauty product brands. Professional appearance and grooming standards to represent the institution and maintain a positive salon environment. Flexibility to work evenings and weekends based on salon hours and client demands. Company Benefits include a 401(k) retirement plan and Employee Stock Ownership Plan. Career advancement opportunities! An Equal Opportunity Employer. If you're interested, Apply Now! Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics. Salary Description $17 - $18 per hour
    $17-18 hourly 60d+ ago
  • Customer Service (remote work , no vaccination required)

    Path Arc

    Customer support specialist job in San Jacinto, CA

    The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home)
    $27k-36k yearly est. Auto-Apply 60d+ ago
  • Customer Experience Coordinator

    Tjmaxx of Ca

    Customer support specialist job in Menifee, CA

    TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 30164 Haun Road Location: USA TJ Maxx Store 1142 Menifee CAThis position has a starting pay range of $17.50 to $18.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $17.5-18 hourly 54d ago
  • Customer Service Representative

    Planet Fitness-PF Baseline Fitness

    Customer support specialist job in Coachella, CA

    The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to members accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. Other Employee Recognition Program Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
    $31k-41k yearly est. 29d ago

Learn more about customer support specialist jobs

How much does a customer support specialist earn in Palm Desert, CA?

The average customer support specialist in Palm Desert, CA earns between $34,000 and $64,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.

Average customer support specialist salary in Palm Desert, CA

$47,000
Job type you want
Full Time
Part Time
Internship
Temporary