Customer support specialist jobs in Pensacola, FL - 338 jobs
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Care Coordinator
Gastro Health 4.5
Customer support specialist job in Pensacola, FL
Gastro Health is seeking a Full-Time Care Coordinator to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidity growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Handle all administrative tasks and duties for the physician/provider
Serve as the liaison or coordinator for the patients medical care
Streamline all patient-physician communications to ensure patient satisfaction
Provide medical literature and clinical preparation instructions to patients
Assist patients with questions and/or concerns regarding procedures
Schedule all procedures to be performed by the physician
Review the physicians schedule for maximum scheduling efficiency
Schedule all diagnostic tests, procedures and follow-up appointments
Obtains all authorizations for procedures and tests
Call patient to confirm procedures a week in advance
Schedule follow-up appointments including recalls
Check-out patients at the end of their visit and provide next step instructions
Request medical records from doctors and hospitals
Returns patient calls promptly and professionally
Call-in new prescriptions and refills and obtain authorization if necessary
Obtain lab results including stat requests
Complete tasks from Electronic Medical Record
Reviews open orders every three days and works accordingly
Contact patients with test results
Sends history and physical forms to outpatient facility
Other duties as assigned
Minimum Requirements
High school diploma or GED equivalent
2+ years experience as medical assistant required
Medical terminology knowledge
Experience preferred
Punctual
Dependable
We offer a comprehensive benefits package to our eligible employees:
401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
Discretionary profit-sharing contributions of up to 4%
Health insurance
Employer contributions to HSAs and HRAs
Dental insurance
Vision insurance
Flexible spending accounts
Voluntary life insurance
Voluntary disability insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Identity theft insurance
Legal insurance
Pet insurance
Paid time off
Discounts at local fitness clubs
Discounts at AT&T
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
$37k-46k yearly est. Auto-Apply 56d ago
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Airport Agent - Customer Service
Envoy Air Inc. 4.0
Customer support specialist job in Pensacola, FL
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Pay rate: $16.61/ hr
Responsibilities
How will you make an impact?
Responsibilities
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time
Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner
May work in the Baggage Service Office to track the location of baggage and handle passenger questions
Qualifications
Who are we looking for?
Requirements
Minimum age: 18
High school diploma, GED, or international equivalent
Possess a valid, unexpired and unsuspended driver's license; some license restrictions may prohibit a candidate from qualifying for this position
Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
Flexible to work additional hours with short notice when operationally necessary
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Must be customer focused, detail oriented, and interested about the airline industry
Able to communicate in a clear, polite, and friendly manner
Must be comfortable working with computers and ability to learn new computer programs
Must be able to read, write, fluently speak, and understand the English language
Authorized to work in the United States without sponsorship
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
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$16.6 hourly Auto-Apply 4d ago
Customer Service Advisor
Nine Mile Tune
Customer support specialist job in Pensacola, FL
Full or Part Time
Join the Precision Tune Auto Care Team!
What started as a small tune-up shop in 1976 has grown into a trusted name with more than 320 service centers across six countries. We're proud to be recognized as a world leader in the automotive service industry and a Franchise 500 top-rated company for over 30 years!
At our locally owned and operated Precision Tune Auto Care, you'll be part of a team that provides total car care - from oil changes and diagnostics to full engine replacements and scheduled maintenance. We're passionate about keeping our customers safe and their vehicles running smoothly.
If you're looking for a company that values integrity, vehicle safety, and outstanding customer service, we'd love to have you on our team. Join us and grow your career with a brand that's been keeping drivers on the road for nearly 50 years!
Customer Service Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customer service and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$26k-34k yearly est. Auto-Apply 60d+ ago
Customer Service Advisor
Precision Tune Auto Care
Customer support specialist job in Pensacola, FL
Full or Part Time
Join the Precision Tune Auto Care Team!
At our locally owned and operated Precision Tune Auto Care, you'll be part of a team that provides total car care - from oil changes and diagnostics to full engine replacements and scheduled maintenance. We're passionate about keeping our customers safe and their vehicles running smoothly.
If you're looking for a company that values integrity, vehicle safety, and outstanding customer service, we'd love to have you on our team. Join us and grow your career with a brand that's been keeping drivers on the road for nearly 50 years!
Customer Service Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customer service and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$26k-34k yearly est. Auto-Apply 60d+ ago
Customer Service Advisor (PTAC LLC)
Ninth Ave Tune
Customer support specialist job in Pensacola, FL
Customer Service Advisor
Full or Part Time
Join the Precision Tune Auto Care Team!
What started as a small tune-up shop in 1976 has grown into a trusted name with more than 320 service centers across six countries. We're proud to be recognized as a world leader in the automotive service industry and a Franchise 500 top-rated company for over 30 years!
At our locally owned and operated Precision Tune Auto Care, you'll be part of a team that provides total car care - from oil changes and diagnostics to full engine replacements and scheduled maintenance. We're passionate about keeping our customers safe and their vehicles running smoothly.
If you're looking for a company that values integrity, vehicle safety, and outstanding customer service, we'd love to have you on our team. Join us and grow your career with a brand that's been keeping drivers on the road for nearly 50 years!
Customer Service Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customer service and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$26k-34k yearly est. Auto-Apply 3d ago
Customer Service Advisor
Crest Tune
Customer support specialist job in Crestview, FL
Full or Part Time
Join the Precision Tune Auto Care Team!
What started as a small tune-up shop in 1976 has grown into a trusted name with more than 320 service centers across six countries. We're proud to be recognized as a world leader in the automotive service industry and a Franchise 500 top-rated company for over 30 years!
At our locally owned and operated Precision Tune Auto Care, you'll be part of a team that provides total car care - from oil changes and diagnostics to full engine replacements and scheduled maintenance. We're passionate about keeping our customers safe and their vehicles running smoothly.
If you're looking for a company that values integrity, vehicle safety, and outstanding customer service, we'd love to have you on our team. Join us and grow your career with a brand that's been keeping drivers on the road for nearly 50 years!
Customer Service Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customer service and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$26k-34k yearly est. Auto-Apply 60d+ ago
Automotive Customer Experience Specialist
Sweat Tire & Automotive
Customer support specialist job in Fairhope, AL
Job Description
Sweat Tire and Auto in Fairhope is seeking an Automotive Customer Experience Specialist.
At Sweat Tire and Auto, we are redefining the tire and automotive service experience through a technology-forward approach, prioritizing customer satisfaction and workforce engagement. We are committed to fostering a culture where our teammates drive the highest levels of customer satisfaction.
Opportunity:
Join a customer and workforce-centric company that is dedicated to excellence in automotive service. Your expertise, leadership, and commitment to excellence will drive our success and uphold our reputation as a leader in the automotive service industry.
Position Overview:
As a Customer Experience Specialist at Sweat Tire and Auto you will be instrumental in delivering top-notch service recommendations to our valued customers. Your role is crucial in ensuring that customers receive well-informed communications that guide their service decisions on their vehicles in a customer-first environment. Your expertise in writing detailed service recommendations will set the standard for excellence in the automotive service industry.
As the face of our commitment to automotive service excellence, we are looking for individuals with a positive and friendly attitude, paired with a proven track record in writing maintenance, repair, and preventative service recommendations that prioritize customer satisfaction.
Key Responsibilities:
Provide exceptional customer service by engaging with customers in a positive and friendly manner, effectively communicating maintenance, repair, and preventative service recommendations tailored to their vehicle's needs.
Coordinate between the front office service desk and the service department to streamline the service process, ensuring timely and accurate completion of all vehicle services to achieve customer satisfaction.
Collaborate with the service department to ensure that all vehicles receive necessary attention and are repaired correctly the first time, maintaining a high level of quality service delivery.
Benefits:
We Offer Weekly Payroll
Retirement Services of 401(k) or Roth
Medical, Dental and Vision insurance options
Employer Paid Life Insurance Plan up to $50,000
Employee, Dependent and Supplemental Insurance
Accrual of Paid Time Off in first year and Paid Holidays
Employee Assistance Program
Employment Eligibility:
Formal Application for Employment and Background Screening Authorization is required.
A current and valid driver's license is required.
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
$27k-53k yearly est. 7d ago
Automotive Customer Experience Specialist
Fastlap Group
Customer support specialist job in Fairhope, AL
Sweat Tire and Auto in Fairhope is seeking an Automotive Customer Experience Specialist.
At Sweat Tire and Auto, we are redefining the tire and automotive service experience through a technology-forward approach, prioritizing customer satisfaction and workforce engagement. We are committed to fostering a culture where our teammates drive the highest levels of customer satisfaction.
Opportunity:
Join a customer and workforce-centric company that is dedicated to excellence in automotive service. Your expertise, leadership, and commitment to excellence will drive our success and uphold our reputation as a leader in the automotive service industry.
Position Overview:
As a Customer Experience Specialist at Sweat Tire and Auto you will be instrumental in delivering top-notch service recommendations to our valued customers. Your role is crucial in ensuring that customers receive well-informed communications that guide their service decisions on their vehicles in a customer-first environment. Your expertise in writing detailed service recommendations will set the standard for excellence in the automotive service industry.
As the face of our commitment to automotive service excellence, we are looking for individuals with a positive and friendly attitude, paired with a proven track record in writing maintenance, repair, and preventative service recommendations that prioritize customer satisfaction.
Key Responsibilities:
Provide exceptional customer service by engaging with customers in a positive and friendly manner, effectively communicating maintenance, repair, and preventative service recommendations tailored to their vehicle's needs.
Coordinate between the front office service desk and the service department to streamline the service process, ensuring timely and accurate completion of all vehicle services to achieve customer satisfaction.
Collaborate with the service department to ensure that all vehicles receive necessary attention and are repaired correctly the first time, maintaining a high level of quality service delivery.
Benefits:
We Offer Weekly Payroll
Retirement Services of 401(k) or Roth
Medical, Dental and Vision insurance options
Employer Paid Life Insurance Plan up to $50,000
Employee, Dependent and Supplemental Insurance
Accrual of Paid Time Off in first year and Paid Holidays
Employee Assistance Program
Employment Eligibility:
Formal Application for Employment and Background Screening Authorization is required.
A current and valid driver's license is required.
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
$27k-53k yearly est. 60d+ ago
Customer Service (Security)- 2026 Job Fair
Flora-Bama
Customer support specialist job in Pensacola, FL
Job DescriptionThank you for your interest in working with Flora-Bama. While this posting is part of our job fair outreach, we would love the opportunity to meet you in person. Please join us at our upcoming Job Fair on February 13th and 14th from 10:00 AM-4:00 PM, held under the tent at the main Flora-Bama location. Our team will be onsite to discuss opportunities across our businesses and answer any questions you may have.
Job Summary:
A Customer Service Representative plays a vital role in providing a positive experience for our guests through
maintaining awareness of their situational surroundings at all times. Below are the components that each Customer Service Representative must successfully perform on a daily basis to ensure the goals of the Customer Service department are met and exceeded.
Essential Job Functions:
● Engage in genuine interaction with guests
● Maintain constant visibility of your dedicated zone and be aware of all guests' well being and take
appropriate steps to avoid potential threats or problems
● Provide and maintain a clean environment at each bar, stairs, hallways, bathrooms, and other areas
throughout the Flora-Bama. This also includes trash pick-up throughout the grounds and in the parking lots
of the Flora-Bama and other entities
● Use a de-escalation method during a stressful event and have the ability to approach a situation with a
nonaggressive and calm attitude to prevent the issue from intensifying
● Alliance to the Flora-Bama Customer Service and the Management team to always support each other and
understand that the guest's safety is our number one goal
● Maintain Flora-Bama's reputation and tradition with professionalism and legal compliance
Essential Qualifications and Experience:
● Ability to effectively communicate with guests, peers, and management
● Ability to multitask, and take ownership of the different tasks that are assigned
● Ability to work as part of a team and take initiative independent of direct supervision
● Must be able to work in a fast-paced environment
● Enthusiastic, friendly, and energetic when talking to guests and coworkers
● Constant moving, talking, hearing, reaching, grabbing, and standing up to 8 consecutive hours and occasional
stooping, kneeling, crouching, and climbing ladders
● Must be able to lift 50+ pounds
● High School Diploma or equivalent
● Military/Law Enforcement/ First Responder experience is a plus
● Willingness to work peak hours including nights, weekends and holidays
● Ability to work in a warm/hot environment
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$21k-28k yearly est. 5d ago
Wound Care Coordinator (LPN)
Century Center for Rehabilitation and Healing
Customer support specialist job in Century, FL
Now Hiring: Wound Care Nurse at
Century Center for Rehabilitation and Healing
We're seeking a dedicated Wound Care Nurse to join our team! Shifts Available: Saturday & Sunday, 7:00 AM - 3:00 PM The purpose of the Wound Care Nurse position is to support the nursing department and facility wide directives through specialized focus on Wound Care Specialist (WCS) This job description is not an all- inclusive list of essential functions for the job described, but rather a general description of some of the responsibilities necessary to carry out the duties of this position
Major Duties and Critical Tasks:
Facilitates the operation of the facility Infection Prevention/Control Program and supports continuous quality improvement.
Supports the facility and medical staff, departments and teams including guidance, training, technical support, celebrating successes and continued learning related to infection prevention.
Chairs the infection Prevention/Control Committee and as a member of other committees as assigned.
Compiles and submits data related to Infection Prevention.
Supports facility Quality Improvement activities with data support, analysis, and internal consulting.
Monitors and maintains current knowledge of key facility accrediting and regulatory agencies indicators/standards.
Develops policies and procedures that support infection prevention and control.
Consults with CNO and LTC DON and non-clinical managers to ensure infection prevention and control measures are followed.
Identifies, investigates, and reports health care associated infections among patients and personnel through ongoing surveillance.
Maintains logs with infection surveillance data.
Maintains current knowledge of CDC guidelines and recommendations for infection prevention/control and definitions of health care associated infections.
Calculates infection rates using the CDC's recommended denominator data, prepares, and presents reports to Infection Control Committee.
Responsible for providing Infection Prevention orientation and other in-service programs related to infection prevention and control for the facility.
Collaborates with HR and provides direction regarding employee health issues such as exposures, vaccines, or vaccine preventable diseases, communicable diseases and other infection. prevention/control related issues involving facility employees.
Makes recommendations regarding real or potential problems/improvement opportunities, including desirable approaches for resolution.
Collaborates and reports to appropriate agencies/regulatory organizations
Follows the standards set by the Association for Professionals in Infection Control and Epidemiology (APIC).
Wound Care Specialist
The Wound Care Nurse coordinates treatment to provide comprehensive wound assessments and plan of care including goals, implementation of treatment, evaluation, and outcomes for patients throughout the facility. Provides patient, family and staff education regarding wound management, prevention of pressure ulcers, support surfaces, dressing selections and other therapies. Acts as the resource person for physicians and clinical staff for wound management. Additionally, is able to perform general nursing duties in all departments with adequate supervision. Participates in quality improvement plan for the facility.
Essential Responsibilities
Ability to perform wound assessment, reassessment, and management for all patients and per policy.
Knowledge of the anatomy, physiology, and disorders of the gastrointestinal, genitourinary, and dermal systems.
Utilizes current wound management theory when providing care to patients with acute and chronic wound. Follows the standards of the Organization of Wound Care Nurses (OWCN).
Demonstrates thorough knowledge of staging system of wounds.
Develops skin care programs to prevent skin breakdown.
knowledge and skill to develop and implement policies and procedures to manage patients with draining wounds, fistulae and/or tubes; wound prevention, wound care, ostomy care, and incontinence.
Ability to revise plan of care as indicated by the patient's response to treatment and evaluate overall plan for effectiveness.
Demonstrates ability to perform treatments and provide services with nursing scope of practice.
Formulates a teaching plan based upon identified learning needs and evaluates effectiveness of learning to include patient, family, and employees as appropriate.
Knowledgeable of medications and their correct administration based on the patient and clinical condition.
Acts as a resource person to physicians, nursing, and other facility staff. Provides in-services on wound prevention, wound care, ostomy care, and incontinence.
Documentation meets current standards and practices.
Integrates research findings to clinical practice.
Participates in professional societies. Stays current with changes, new advances/treatment in wound care.34
Serves as a liaison between physicians, patients, and manufacturers of clinical products.
Knowledgeable of clinical products currently available on the market.
Operates all equipment correctly and safely.
Coordinates and supervises patient care as necessary.
WOUND CARE NURSE QUALIFICATIONS:
Current Licensed Practical Nurse (LPN) License by the State
Wound Care Certification Desired
Skilled Nursing Experience Preferred
Must have good assessment skills, self motivated with good customer service skills. Able to work well with wound care consultant and organization is important.
Century Center for Rehabilitation and Healing is an 88-bed skilled nursing facility with private and semi-private rooms located in Century, Florida. Our focus is quality care in a supportive and friendly environment. Our facility offers a wide range of amenities, specializing in short-stay rehabilitation and long-term care. At Century Center, we believe in focusing on key initiatives to improve the quality of life, medical care, and outcomes for everyone. If you are looking to join a caring and supportive team, we would love to meet you!
Location:
6020 Industrial Boulevard
Century, FL 32535
Why Work For Us? Because We Offer Our Employees:
Daily Pay - Work today, get paid today!
Health Insurance - through Blue Cross Blue Shield
Dental & Vision Insurance
Paid Time Off & Holiday Pay
401(k) Retirement Plan
Flexible Scheduling
Direct Deposit
Opportunities for Overtime
Doctegrity- 24/7 telemedicine access for employees and families
Wonderschool - Support for child care and early education options
Panda Perks & Benefits - Financial wellness tools, employee discounts, and more
Comfortable Staffing Ratios
A Supportive Team Environment - where everyone is treated with respect, dignity, and compassion
Proud Partner of the Tampa Bay Buccaneers - join the spirited
KARE KREWE
of Century!
$32k-44k yearly est. 5d ago
Client Specialist
Knitwell Group
Customer support specialist job in Destin, FL
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 01063 Destin, FL-Destin,FL 32541Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$28k-49k yearly est. Auto-Apply 40d ago
Front Desk CSR
Foley 4.1
Customer support specialist job in Foley, AL
Work at the front desk and around the gym. Duties include answering the telephone, handling info calls, providing gym tours, explaining membership options and enrolling customers for membership, cleaning, cash register operation and retail sales. JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
$23k-31k yearly est. Auto-Apply 60d+ ago
Customer Support Specialists with Outstanding Communication Skills
ZT Auto
Customer support specialist job in Fort Walton Beach, FL
Job DescriptionDescription:
What We're Looking For:
We're looking for energetic, customer-focused individuals to join our team! In this role, you'll engage with customers via phone, text, and email, providing exceptional service and helping create a positive experience from start to finish.
What We Offer:
Full-time schedule: 40 hours per week, 5 day work weeks, 8 hour days, shifts between 8 am and 6pm. Occasional Sunday shift 10am to 5pm. Benefits after 60 days. Paid vacation. 401k.
Collaborative culture: Work closely with a supportive, team-oriented group
Growth opportunities: Dealership experience is a plus, but we're happy to train motivated candidates
Competitive compensation: $15/hr plus a monthly production bonus averaging $600-$3,000+.
Potential for future career on our Sales Team if desired.
Requirements:
Excellent verbal and written communication skills. Bilingual a plus!
Proficient computer skills with the ability to learn and retain information across multiple software applications.
Strong problem-solving abilities and the capacity to think quickly in changing situations.
Effective time-management skills, with the ability to prioritize tasks appropriately.
Reliable and dependable, with consistent attendance and follow-through.
Ability to work well with others, maintain professionalism, and resolve conflicts respectfully.
$15 hourly 29d ago
Customer Service at Rx Express Pharmacy
Rx Express Pharmacy
Customer support specialist job in Milton, FL
Job Description
Rx Express Pharmacy in Milton, FL is looking for one customer service/Cashier to join our 15 person strong team. We are located on 5987 Berry Hill Rd. Our ideal candidate is a self-starter, motivated, and reliable.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Able to process sales transactions at the register
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Answering telephone with proper phone etiquette
Multi-task in a fast-paced, dynamic environment
This is a high volume atmosphere that requires working on your feet to maintain quick , express service.
Qualifications
Friendly attitude even when dealing with disgruntled customers
Open availability required
Responsible and proven ability to maintain scheduling commitments. Must be reliable.
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
Must be trust-worthy and professional as this is a healthcare environment.
We are looking forward to reading your application.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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$21k-28k yearly est. 18d ago
Customer Service Advisor
Walton Tune
Customer support specialist job in Fort Walton Beach, FL
Full or Part Time
Join the Precision Tune Auto Care Team!
At our locally owned and operated Precision Tune Auto Care, you'll be part of a team that provides total car care - from oil changes and diagnostics to full engine replacements and scheduled maintenance. We're passionate about keeping our customers safe and their vehicles running smoothly.
If you're looking for a company that values integrity, vehicle safety, and outstanding customer service, we'd love to have you on our team. Join us and grow your career with a brand that's been keeping drivers on the road for nearly 50 years!
Customer Service Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customer service and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$26k-34k yearly est. Auto-Apply 3d ago
Credit Bureau Dispute Specialist
Teksystems 4.4
Customer support specialist job in Pensacola, FL
TEKsystems is currently searching for qualified candidates to fill openings for a Credit Bureau Dispute Specialist with a Fortune 100 Financial Institution. and requires all candidates to be local the Pensacola, FL area. Job Description:
To investigate and respond to difficult indirect and/or direct dispute investigations and manual updates. Accurately process mortgage and equity loan, consumer loan, checking line of credit, credit card and student loan fraud disputes including basic identity theft cases.
+ Process, resolve and respond to basic consumer disputes related to credit bureau reporting using appropriate Credit Bureau Dispute databases
+ Ensure accurate reporting to credit bureaus
+ Perform servicing functions related to disputes managed through vendors (e.g. E-Oscar/CBC Innovis, Atlas and Lend Key)
+ Research member credit history using servicing systems, as well as correspondence and member records regarding account activity and history
+ Review and interpret account information and, within defined circumstances and authority, update/correct records, and system displays
+ Minimize financial risk to Credit Union by appropriately applying and ensuring compliance with applicable federal and state laws, rules and regulations, and Policies and Procedures
+ Remain alert to situational patterns of activity which indicate possible account fraud or abuse and advise Dispute and Fraud Section of suspicious activity
Day to Day: Member will go to the credit bureau to initiate a dispute and then the dispute will go to a vendor system (E-Oscar) then the dispute goes into Credit Union's queue. The dispute specialist will then use Credit Union's inhouse system to validate the account being disputed. Contractors will work with disputes from a loan or a credit card with Credit Union.
Skills & Qualifications:
- Experience in member/customer service, preferably in a financial services organization
- Ability to work independently and in a team environment
- Effective research, analytical, and problem-solving skills
- Effective skill maintaining accuracy with attention to detail and meeting deadlines
- Effective verbal, interpersonal and written communication skills
- Experience working in a clerical, technical, or administrative position responsible for researching and analyzing account data to process and solve problems
- Ability to adapt to a rapidly changing environment
- Self-motivated with the ability to complete multiple tasks with minimal supervision
- Experience in processing credit bureau disputes
- Prior experience working with eOscar
- Familiarity with Fair Credit Reporting Act and Metro 2 guidelines.
- Familiarity with applicable federal and state laws, rules and regulations that govern lending (e.g., Fair Credit Reporting Act, Metro 2 format requirements, NACHA regulations, Reg Z, etc.)
Regular Shift Hours: Monday-Friday, 9:00am-5:30pm CST
Training Schedule (4 weeks): Monday-Friday, 8:00am-4:30pm CST
Job Type & Location
This is a Contract position based out of Pensacola, FL.
Pay and Benefits
The pay range for this position is $16.07 - $16.07/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Pensacola,FL.
Application Deadline
This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$16.1-16.1 hourly 1d ago
Reservationist/Hut Staff at Destiny Water Adventures
Destiny Water Adventures
Customer support specialist job in Fort Walton Beach, FL
Job Description
Reservationist Wanted at Destiny Water Adventures!
Are you ready for a summer job that's as exciting as it is rewarding? Join the team at Destiny Water Adventures as a Reservationist and spend your days in a vibrant beachside environment and make friends to last a lifetime.
What You'll Do:
Greet guests with a warm smile and friendly attitude.
Handle reservations for boat, jet ski and jeep rentals, both in person and over the phone.
Assist customers in our retail store, helping them find merchandise or gear.
Answer inquiries and provide details about our services and packages.
Process payments and maintain accurate paperwork records.
Ensure smooth scheduling and coordination for all rentals.
All other duties as assigned by management.
Why You'll Love It:
Work in a fun, dynamic beachside environment.
Enjoy a mix of responsibilities in both retail and rental coordination.
Meet amazing people and make lasting friendships.
Gain valuable customer service and sales experience.
Full training provided-no prior experience needed!
What We're Looking For:
Outgoing and friendly personality with a passion for customer service.
Dependable, punctual, and highly organized.
Strong communication skills and ability to multitask.
Comfortable handling phone calls and working with basic reservation systems (training provided).
Ability to thrive in a fast-paced, team-oriented setting.
Extra compensation available if able to speak fluent spanish.
Pay is based on experience, plus daily cash tips and commissions.
Ready to Join the Fun?
Don't wait-apply now and be part of the adventure!
We are looking forward to reading your application.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
$24k-32k yearly est. 4d ago
Message Center Operator - Flexible Schedule
West Florida Medical Center Clinic Pa 4.2
Customer support specialist job in Pensacola, FL
Doctors Call Center (DCC) is responsible for routing calls through the tower and satellites 12 hours per day, 7 days per week. This department is also an answering service that answers for MCC Physicians as well as out-sourced clients.
WORK SCHEDULE
This position requires a flexible schedule. Hours will vary weekly between 7:00 AM and 7:00 PM and may include weekdays, weekends, evenings, and holidays as needed. Flexibility is required to meet operational and business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Answer incoming calls accurately and efficiently; this includes transferring to Physicians offices and specified departments, paging Physicians and/or staff members, giving directions and limited information, and answering general questions (office hours, clinic locations and phone numbers).
Placing outgoing calls for Physicians and staff members; this includes calling outside physicians, hospitals and facilities, pharmacies and patients.
Responsible for contacting Physicians for hospital floors, patient calls and emergency situations. Responsible for utilizing all avenues to reach Physicians and staff; this includes calling offices, paging through in-house paging system and/or outside paging services, calling residential and/or cell phones.
Triaging and dispatching emergency calls regarding Codes (MRT's, Code 3, Code Pink and Elevators) according to established policies and procedures.
Prioritizing calls and verifying the proper calls (traumas, codes, ER and stats)
Properly keeping and filing documentation (which is stored for 10 years); this includes AM sheets, tickets, etc.
Filing Meditech (consults, admits, discharges, courtesy notifications), notifying Physicians of consults after hours, printing Physicians rounds reports, attach all Meditech info to Physicians rounds reports in the AM
Knowledge of Physicians specialties and their department's rules and procedures regarding such issues as call and consult rules.
Monitoring all alarms for main building, ASC, and Satellites; this includes security cameras, fire panel, chiller light, elevator panel and calls from Panhandle.
Responsible for maintaining Physician, employee and patient confidentiality.
Must have working knowledge of equipment used on daily basis (computers, multi-line phone, copier and fax machine)
Assist with updating and maintaining of contact information, demographics and department procedure as needed.
Responsible for completing the AM sheets daily for use by the Call Center Team.
CORPORATE CULTURE RESPONSIBILITIES
Follow established corporate and department-specific policies and procedures.
Attend all corporate and department-specific required training.
Uphold MCC's Purpose, Values, and Vision.
Abide by MCC's Corporate Culture Responsibilities.
Perform other duties as may be assigned cheerfully and willingly.
Requirements
EDUCATION/EXPERIENCE REQUIREMENTS
Minimum education requirement is high school diploma or GED.
Minimum of 1 years' experience working in a call center environment.
KNOWLEDGE, SKILLS AND ABILITIES
Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills.
Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers.
Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner.
Displays computer proficiency and ability to quickly learn new applications.
Proficient in use of English language both in written and verbal communication.
Must be able to communicate with individuals of varying socio-economic backgrounds.
Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Professional demeanor and recognition of privacy considerations for patients and families.
Must be responsible, dependable and have good organizational skills
Must be able to efficiently communicate with co-workers, Physicians, employees and patients over the phone and in person.
Be willing to learn new equipment and processes quickly
Be a self-motivated team player
Desired ability to effectively multi-task and have strong analytical skills.
Ability to generate ideas to make existing processes more efficient
Ability to make complex decisions with minimal supervision
Must be able to easily adapt to change
Ability to remain calm and make critical decisions during stressful situations.
PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS
Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally)
Standing/Walking: Occasionally; activity exists up to 1/4 of the time
Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time
Ability to look at a computer screen for extended periods.
Ability to perform constant repetitive hands and finger motions.
Ability to work in various positions (sitting, bending, and reaching) for extended periods of time.
Talking (Must be able to effectively communicate verbally): Yes
Seeing: Yes
Hearing: Yes
EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS
Must exhibit stable work behaviors daily.
Must possess adequate individual coping skills.
Ability to remain calm and professional regardless of workload or time constraints.
Must be able to work under stress and remain calm and professional.
WORK ENVIRONMENT
Call Center/Dispatch office environment
Exposed to frequent and constant interruptions in daily functions/schedule.
Must be available to customers and staff throughout the day.
May be required to work extended hours to meet department needs.
$22k-26k yearly est. 60d+ ago
Reservationist
Brett/Robinson Openings
Customer support specialist job in Gulf Shores, AL
Serves as a representative of Brett/Robinson, displaying courtesy, tact, consideration, and discretion in all interactions with other employees of Brett/Robinson, owners, guests, and other members of the community
Provides customer care to others
Receives contact from customers by telephone and offers them guest accommodations
Explains pricing and Brett/Robinson policies
Provides information to owners and guests regarding area points of interest and guest services via the telephone
Enters reservations for guests into First Resort computer program
Takes payment of deposit by credit card
Cancels reservations and refunds deposits
Performs daily audits of work
Observes and evaluates the outcomes of a problem situation to identify lessons learned
Attends departmental meetings
Performs other duties as assigned
$24k-31k yearly est. 60d+ ago
Hospitality Live AV Professionals
Scott Brown Media Group
Customer support specialist job in Gulf Shores, AL
Who We Are:
SBMG is built around a simple philosophy: HEALTHY. What does that mean? Simply, it is a group of talented individuals, specifically selected who not only have a passion for what they do, but are well rounded in their professional and personal pursuits.
If this sounds like you then apply!
_________________________________________________________________________
SBMG Core Values:
Diligence: Also known as resilience, work ethic, commitment, drive, passion, sense of urgency, effort, or resourcefulness. This strategy aims to keep your end of commitments by any means required and keep your word. Customer service, a desire to deliver a high-quality product, and customer experience in the face of challenges should all go hand in hand with diligence.
Teamwork or Partnership: The state of working together to accomplish the goal. Being supportive of others creates trust and understanding of each other to work more effectively and better. The determination to shape a better future for self and others.
Integrity: Having strong values, morals, or principles and following them consistently, and acting with honesty, honor, and truthfulness.
Quality: Pride in providing high-value products and services that SBMG stands behind, which ensures customer satisfaction, profitability, and the future of our employees and our growth.
Passion: We take pride in delivering excellent service because we have faith in what we do. Our drive and energy are contagious, inspiring those around us. We push ourselves outside our comfort zones as we take on our issues with inventiveness and positivity. Passion is a testimony of our engagement and dedication in what we are doing. We are service-minded and committed.
Personal Growth: The act of developing as an individual, in several areas including mental, physical, professional, and emotional health.
Perks:
Health Insurance (Medical, Dental, Vision, Life Insurance)
Three Weeks upfront of Paid Time Off
Upward Mobility Opportunities
401k benefit
Monthly Commissions
Requirements
Area of Responsibilities:
The responsibilities of a Live AV professional include working with clients to create project proposals with accurate quotes and installing video and computer equipment. In this career, you also provide lighting setup, troubleshoot issues, and repair equipment, ensuring that you provide a quality service that meets all customer expectations. You oversee AV project delivery, operate AV equipment as needed, and ensure on-time completion. You are also responsible for coordinating resources and the budget. You prepare room audits to verify that equipment runs at the optimum level and provide operation reports and project updates as requested. Other duties include completing software upgrades, developing methods to improve provided services or products, assisting with employee recruitment and training, answering client questions, and managing their expectations.
Qualifications and Skills:
Meticulous attention to detail
Hospitality
Ability to perform well under pressure
Good knowledge of all basic AV equipment, including; lighting, sound, and projection
Basic computer knowledge
Ability to accept changing work demands
Professional conduct and appearance
Ability to adjust work schedule as needed
Ability to lift 50lbs
Enthusiasm, energy, and a "Can do" attitude
Teamwork
Coordination
Organization
Planning
Time Management
Requirements
ESSENTIAL DUTIES & RESPONSIBILITIES
• Represent SBMG in a high level professional manner
• Treat all guests, clients, employees and staff with kindness and respect at all times.
• Perform all duties as an SBMG AVT.
• Support the property and all existing properties as necessary.
• Support the client and all existing clients as necessary.
• Support sales at the property and area.
• Proactively ensure high quality service delivery while striving for continuous improvement.
• Set/Operate/Strike of all Audio, Video, Lighting and any services SBMG offers.
• Use time wisely to learn and train on correct equipment operation.
• Teach others the correct SBMG processes when necessary.
• Take part in pre-conference meetings with clients prior to events when necessary.
• Participate in all property EO meetings as necessary.
• Create event estimates for clients, including correct pricing on products/services
• Be the on-site contact for property for all events on the premises when necessary.
• Responsible for following protocols for AV products and services.
• Responsible for completing assigned AV event setup and teardown for events.
• Responsible for ensuring property inventories ship and return to correct locations.
• Plan and implement event set ups, operations and strikes of audio, video, lighting, and other meeting and event hardware for all types of events when necessary.
• Record event inventory usages with event software.
• Provide professional and courteous technical support to all customers.
• Provide solutions for presentation needs occasionally under high-pressure circumstances.
• Provide immediate response to requests for assistance to events in progress.
• Provide setup, calibration and technical support for display devices, mounting systems. projectors and video walls.
• Provide setup and operation of audio systems including music programing and speech reinforcement.
• Secure signed work orders and approval on any added equipment.
• Manage property storerooms by organizing and tracking inventory counts.
• Deliver the expected SBMG level of service.
• All other duties as assigned.
How much does a customer support specialist earn in Pensacola, FL?
The average customer support specialist in Pensacola, FL earns between $26,000 and $53,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.
Average customer support specialist salary in Pensacola, FL
$37,000
What are the biggest employers of Customer Support Specialists in Pensacola, FL?
The biggest employers of Customer Support Specialists in Pensacola, FL are: