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Customs Specialist
AA Metals 3.9
Customer support specialist job in Orlando, FL
AA Metals, Inc. is one of the largest and fastest growing distributors of quality aluminum and stainless products with four operational centers globally. We source from mills around the world and stock metals in our strategically located warehouses in North America. We have twice been recognized by Inc. Magazine as one of the fastest growing U.S. companies. With a strong focus on excellence, innovation, and customer satisfaction, we are dedicated to sourcing and delivering metal solutions that meet the diverse needs of our clients.
CustomsSpecialist Job Summary:
The ideal candidate will play a pivotal role in the customs clearance of our imports worldwide, ensuring a seamless and efficient supply chain.
CustomsSpecialist Job Duties/Responsibilities:
Ensure compliance with all customs regulations, laws, and procedures related to the import and export of metals.
Stay updated on changes in customs regulations and communicate updates to relevant stakeholders.
Prepare and review shipping documents, including customs declarations, invoices, and other required paperwork.
Maintain accurate and organized records of all import and export transactions.
Classify products according to harmonized tariff schedules and determine appropriate duty rates.
Provide guidance on tariff classifications for new products and changes in regulations.
Collaborate with internal teams, freight forwarders, and customs brokers to ensure smooth customs clearance.
Communicate effectively with customs authorities and resolve any issues or discrepancies in a timely manner.
Identify and mitigate potential risks related to customs compliance and trade regulations.
Implement and maintain effective internal controls to ensure compliance.
CustomsSpecialist Qualifications:
Bachelor's degree in International Business, Supply Chain Management, or a related field.
Excellent communication and interpersonal skills.
Detail-oriented with strong analytical and problem-solving abilities.
Excellent interpersonal abilities, including the ability to model professional interactions.
Proficient in Microsoft Office Suite and other relevant software.
Strong problem-solving skills and attention to detail.
Ability to work independently, prioritizing deadlines.
Exceptional organizational skills with a keen attention to detail.
Dedication to professionalism and maintaining positive relationships.
Ability to adapt to changing priorities and handle a fast-paced environment with poise.
Note: This job description is intended to provide a general overview of the position and should not be interpreted as a comprehensive list of all responsibilities, duties, and skills required. Additional tasks may be assigned based on business needs.
$29k-48k yearly est. 5d ago
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Customer Experience Specialist - FT
Avis Budget Group, Inc. 4.1
Customer support specialist job in Orlando, FL
You will act as the front-line customer experience specialist for our valued customers, ensuring a seamless, personalized experience from rental to return. Youll be responsible for clear communication, smooth logistics, and delivering premium customCustomer Experience, Specialist, Experience, Customer, Retail, Automotive
$25k-30k yearly est. 4d ago
Customer Assistance Representative Full Time (Orlando, FL, US)
American Airlines 4.5
Customer support specialist job in Orlando, FL
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly and professional manner. Startig pay is $16.10 per hour.
What you'll do
These are the essential functions of the job
This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.
Greeting customers when they enter the airport or arrive in the ticket area
Monitor the ticket counter area to ensure it is in compliance with safety policies and procedures
Assisting customers with self-service kiosk check-in and kiosk baggage processing (e.g., printing boarding passes and receipts)
Servicing and maintaining kiosk machines (e.g., load paper, clean surfaces)
Troubleshooting kiosk technology issues to identify the source of issues or errors
Communicating with IT about kiosk technology issues that require additional servicing
Verifying that customers' carry-on baggage complies with FAA/American Airlines polices (e.g., size, quantity)
Verifying and clearing travel documents (e.g., passports, visas) for customers traveling internationally (e.g., using the Timatic database available in the kiosk)
Assisting customers with checked baggage processing (e.g., completing credit card transaction, self-tagging, verifying weight)
Queuing lines in ticket counter areas based on departure times or type of assistance needed (e.g., special assistance, to reduce volume of lines or wait time)
Accepting and activating customers' self-tagged baggage at the activation station
Physically moving baggage throughout the ticket counter area (e.g., move checked baggage to belt, move oversized bags to designated oversized baggage location)
Assisting customers with checking their assistive devices, sporting equipment, and other oversized items (e.g., verify adherence to appropriate policies)
Refer customers to customer service agents when appropriate
Performing clearance and verification of documents at kiosks
Assisting with the physical movement of non-ambulatory customers as they board, deplane, or otherwise move throughout the gate and larger terminal area
Assisting unaccompanied minors with boarding, deplaning, or other transportation
Providing customers with gate information and directions
Performing paging activities (e.g., to announce forgotten items, to ask customers to return to locked bags) (at some airports)
Possibly performing additional related duties as deemed operationally necessary by management consistent with the collective bargaining agreement
Reporting to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings
Adhere to government regulations (e.g., DOT, FAA, TSA)
Adhere to company policies, procedures, and performance standards
Wear uniforms as required by company policy
Provide quality customer service in a professional manner in accordance with American's guidelines
Use multiple internal resources/systems, including during customer interactions
* Reasonable accommodations may be made for qualifying individuals with disabilities.
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
High School diploma or GED or international equivalent
Must be 18 years of age or older
Read, write, fluently speak and understand the English language.
Bilingual language skills may be required in some locations
Applicable valid driver's license as required by local authorities
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
Must be authorized to work in the U.S.
Preferred Qualifications- Education & Prior Job Experience
Working knowledge of Sabre or any other Passenger Service System
Previous face to face Customer Service experience
Working in a fast pace environment
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$16.1 hourly 2d ago
Customer Success Specialist
Align Strategic
Customer support specialist job in Orlando, FL
AlignStrategic.com, a leader in lower-mid-market business growth products and solutions in North America, is looking for a customer success specialist. You'll be part of a distributed team working with customers on a suite of products that help our business owner clients and their teams grow and operate their businesses more profitably and easily.
You will actively manage a group of customers on their journey from implementation onward and support the sales team's efforts to win new and renewal customers.
AlignStrategic.com's Customer Success Specialists wield proven technical expertise, building deep relationships and translating significant, complicated customer needs into straightforward, measurable solutions.
In this role, you should expect these responsibilities to be part of your day-to-day schedule:
Drive expansion and adoption of our software and services.
Manage the onboarding process for each new customer from technical evaluation onward.
Assist the sales team in driving and managing new and renewal business.
Provide critical insights to the product team as a means to improve our offerings.
Maintain customer health and introduce new, valuable features as they become relevant on the customer journey.
Educate champions and their teams on the value of our products, and help uncover use cases before they become emergencies.
Build relationships with executive decision-makers.
Generate trust and credibility at multiple levels in existing accounts after purchase and through the sales cycle.
Guide new customers through a systematic onboarding process to facilitate making decisions around their needs and goals.
Contribute to initiatives outside of customer conversations that better the customer experience, both low-touch and high-touch.
Work cross-functionally with product, sales, and support team members to foster a strong sense of community and information sharing.
Our ideal Customer Success Specialist must possess:
Minimum 3 years in sales/customer experience management.
Scrappy mentality - we wear many hats and are willing to get our hands dirty.
Technical curiosity or experience - we're a specialized product for technical teams.
Proven ability to educate executive decision-makers, building and maintaining relationships with them.
Proven track record of expansion and product adoption within your book of business.
Excellent creative and critical thinking skills - we have to be preemptive.
Strong communication and presentation skills-Much of our day-to-day work involves selling and presenting solutions to customers.
Adaptable nature and the willingness and ability to shift strategies on a dime to meet the needs of our customers.
Proven ability to manage multiple complex customer journeys at once.
Nice to haves:
Lead generation knowledge and experience.
Experience managing accounts for a product that solves complex problems across several business units.
Experience working with SaaS products.
Enterprise account management experience.
You must be a highly motivated self-starter, a goal-oriented high performer, and work well without supervision and as part of a team.
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$27k-54k yearly est. 7d ago
Customer Experience Rep - Westcor Land Title Insurance Company
Ardan
Customer support specialist job in Maitland, FL
******************************************************************************** As the Customer Experience Representative, you will be the liaison between all of our departments to ensure our clients are receiving a seamless experience across touchpoints. The ideal candidate will have general title industry knowledge and oversee a team of people who respond to inquiries. The qualified candidate will be an encouraging team player, patient, caring, and communicate effectively with team members within the various departments; is able to problem solve daily.
Essential Functions
Answer questions via phone calls and emails from homeowners, lenders, title companies, and attorney offices
Assist with inquiries about software issues, endorsements, policy corrections, and claim submission process to obtain final title policies, retype policies
Represents the business with a positive attitude and professional appearance
Direct point-of-contact for team member inquiries, or concerns; respond to and resolve escalated or complex issues
Manage the performance of team members through active motivation, assessing performance, consistent communication, and effective feedback
Monitor daily workflows to ensure that team members are meeting performance goals, following standard policies and procedures, and remain within compliance guidelines
Assist with covering the receptionist desk including answering phone calls through a switchboard, routing calls to the appropriate parties and departments
Perform routine clerical tasks including mailing, faxing, filing, and scanning
Assist with Federal Express user logins and passwords
Oversee the coordination of meeting meals for Executive team
Schedule, prepare agenda and lead monthly team meetings
Schedule, prepare and conduct monthly team training sessions
Assist with the interview processes for new candidates and new team member training
Additional duties as assigned by the Director of Customer Experience
Skills & Qualifications
3+ years of customer experience manager experience or related
Excellent listening, written and verbal communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills
Strong supervisory and leadership skills
Self-Starter
Ability to thrive in a fast-paced working environment and be a multitasker
Must have poise and patience when dealing with customers
Bilingual in English and Spanish, or other languages desired
Strong Microsoft Office Suite experience (i.e. Excel, Word, etc.)
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand; walk; use hands to handle, or feel; and reach with hands and arms.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Ardán offers some great perks:
Health, dental, and vision benefits
Employer-paid disability and life insurance
Flexible spending accounts
401K with company match
Paid time off and company-paid holidays
Wellness resources
Note: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$30k-49k yearly est. 2d ago
Customer Support Agent - Orlando, FL
Acorn Stairlifts, Inc. 4.4
Customer support specialist job in Orlando, FL
CustomerSupport Agent - Full-Time (On-Site) ***To be successful in this position requires proper phone skills of a traditional customer service role but also it is helpful to have mechanical aptitude.*** Join Our Growing Team at Acorn Stairlifts! Acorn Stairlifts is seeking a CustomerSupport Agent to provide outstanding customer service and technical support to our customers. If you excel in fast-paced environments, enjoy problem-solving, and have strong communication skills, this is a great opportunity to grow your career with a leading industry company.
What You'll Do
Serve as the primary point of contact for customer and dealer inquiries
Resolve customer concerns with professionalism and empathy
Provide basic technical assistance and escalate complex issues
Document customer interactions and complete incident reports
Confirm service appointments and coordinate daily scheduling
Assist customers with parts orders and service call scheduling
Determine warranty coverage and support accurate invoicing or collections
Identify recurring service issues and escalate when necessary
Process RMAs and respond to voicemail and email support requests
Follow all safety, security, and company procedures
What We're Looking For
Proficient in Microsoft Windows; strong typing skills
Excellent verbal and written communication
Customer-focused mindset with strong listening skills
Ability to handle difficult situations with professionalism
Strong analytical and troubleshooting abilities
Team-oriented, adaptable, and able to work in a changing environment
Reliable with strong work ethic and schedule adherence
Education & Experience
Associate's degree (preferred), OR
2-4 years of customersupport or related experience, OR
Equivalent combination of education and experience
Physical & Work Requirements
Ability to occasionally lift up to 10 lbs
Primarily a desk-based role with regular sitting, speaking, and listening
Moderate office noise level
Reasonable accommodations available
What We Offer
Comprehensive benefits package: Medical, Dental, Vision
Enrollment in company 401(k) program, with company match
Company-paid Life Insurance + Short- and Long-Term Disability
7 paid holidays + 10 days paid time off annually; paid time off increases to 15 days annually after 2 years
A supportive, energetic workplace where success is celebrated
About Acorn Stairlifts
Employing more than 1,700 people worldwide, Acorn Stairlifts is the world's largest independent manufacturer and supplier of stairlifts, with operations in over 84 countries. We are committed to improving customer mobility and independence-one lift at a time.
$26k-34k yearly est. 7d ago
Customer Service Representative - State Farm Agent Team Member
Amanda Chase Koenig-State Farm Agent
Customer support specialist job in Winter Park, FL
Benefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
Winter Park, FL | Full-Time | In-Office
Join a top nationally ranked insurance agency and build your career alongside one of the best in the business. Our high-performing Winter Park office is looking for a Customer Service Representative who's ready to deliver elite service, learn from the best, and grow fast in the insurance industry.
What You'll Do
Advise existing clients on coverage gaps and recommend smart solutions.
Review and update policies during renewals or life changes.
Handle policy changes, billing questions, and everyday service needs.
Build strong, long-term client relationships in the Winter Park community.
What We're Looking For
Florida 4-40 or 2-20 license (or ability to obtain quickly).
Strong communicator with a service-first mindset.
Highly motivated, organized, and ready to excel in a fast-paced, top-tier office.
Bilingual English/Spanish preferred.
What You'll Get
Competitive base pay + uncapped commission on additional coverage.
Bonuses tied to personal and team success in a high-performance environment.
Paid time off, licensing support, and continuing education.
401 (k) with match
Health Insurance
Stipend for Disability Insurance
Direct mentorship from a nationally recognized agent and real growth opportunities.
Schedule: Monday-Friday, business hours.
$24k-32k yearly est. 7d ago
Customer Service Representative - State Farm Agent Team Member
Brandon Quarterman-State Farm Agent
Customer support specialist job in Orlando, FL
Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Paid time off
Training & development
Vision insurance
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401k
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$24k-32k yearly est. 2d ago
CS - Customer Service Representative (ORL)
Atlantic Aviation FBO, Inc.
Customer support specialist job in Orlando, FL
We are seeking self-motivated, safe, positive, enthusiastic, goal oriented individuals for immediate openings as a Customer Service Representative (CSR) at ORL. Corporate aviation continues to be a viable means of travel for many who do not like the Customer Service Representative, Customer Service, Representative, Retail, Airline, Aviation
$24k-32k yearly est. 6d ago
Environmental Service Representative (Waste)
The Planet Group 4.1
Customer support specialist job in Orlando, FL
Title: Environmental Service Representative (Waste)
Starting Pay: Up to $28/hr + OT @ 1.5
Work Schedule: 7a - 4p OR 8a-5p Mon - Friday + OT
WFH: hybrid options after fully trained
Contract to Hire - 6 month contract and then direct hire
Qualifications:
Environmental background with hazardous and non-hazardous waste
Experience with Shipping and Receiving / DOT regulations
Computer skills
Good customer service and comfortable on the phone
Knowledge of RCRA and DOT
Manager notes
This person will be working in an office fielding calls and emails from both customers and internal employees
MUST have a waste background - degree is preferred but not a must
They will help schedule, coordinate, and follow up on waste tracking, shipping, characterizing and profiling
Will need to be very organized and details
Computer skills are a must
Good with being on the phone A LOT
This could be someone who is a Service Rep right now, Field Chemist that doesn't want to be in the field any longer, or anyone with haz waste background that would enjoy being on the phone
Our client, one of the largest environmental services firms in North America, is seeking an analytical, detail-oriented Technical Services Representative for their Technical Services Team.
This person will be responsible for job creation, data entry, scheduling, and supporting our customers.
They provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management.
Responsibilities:
Provide high level service by responding promptly to customer requests, ensuring efficient job completion, conducting routine site visits and developing customer intimacy by serving as the main point of contact for all prospective and existing customers.
Effectively manage an extensive book of clients by providing technical support to EH&S staff and onsite personnel in all aspects of Hazardous Waste Management. Assist with regulatory compliance and characterization of chemical, biological and radioactive waste.
Prepare documentation for transportation of chemicals to appropriate disposal facilities.
Assist Account Managers with the coordination of bids, proposals, and quotations for services such as lab packs and drum disposal, lab moves, onsite support services and field service-related projects.
Maintain and grow existing customer base by providing quality control and following up with requests.
Collaborate with Finance and Operations to process job folders, including appropriate job costing and invoicing by the set timelines.
Work with Project Managers and Account Managers to understand financials and assist with the preparation of forecasts and various financial models.
Perform monthly COGS reviews of certain service areas to ensure accuracy and completeness of financial results while finding ways to maximize gross profit.
Basic Requirements:
Proven organizational and time management skills
Strong communication skills, both written and verbal
Attention to detail with the ability to keep the big picture in mind
Excellent soft skills; ability to work well with clients and co-workers
Computer skills: MS Word, excel and ability to learn internal computer software
Knowledge of RCRA and DOT
Valid US Driver's License
Must be eligible to work in the United States without sponsorship
Must have a reliable form of transportation
$28 hourly 4d ago
Logistics and Customer Service Coordinator- Onsite!
Adecco Permanent Recruitment 4.3
Customer support specialist job in Orlando, FL
Adecco Permanent Recruitment is seeking a Logistics and Customer Service Coordinator in Orlando, Florida. Qualified candidates for this role will have a 3-5 year track record of Logistics and Customer Service experience, in addition to creating bills of lading (BOL) and basic hazmat knowledge.
Our client is offering a competitive starting salary, in addition to full benefits (health, dental, vision, and 401k with company match), in addition to 15 PTO days to start. Please see additional duties and responsibilities below:
Key Responsibilities: CustomerSupport and Service:
Assist customers with order inquiries, updates, and follow-ups, ensuring clear and professional communication.
Collaborate with the sales and operations teams to resolve customer issues efficiently.
Support the order process by addressing customer requests via phone, email, or online platforms.
Document customer feedback and escalate recurring issues to the appropriate departments.
Office Supply and Vendor Coordination:
Manage inventory of office supplies, ensuring availability of items from cleaning products to office materials.
Develop and maintain relationships with vendors for supply replenishment.
Monitor office supply budget and maintain expense records.
Order Management and Data Entry:
Accurately enter and process customer orders in the system.
Assist with data entry in accounting or CRM software, ensuring all information is up-to-date and precise.
Shipping and Logistics:
Prepare and coordinate outbound shipments, including FedEx packages and customer orders.
Track shipments to ensure on-time delivery and resolve any logistical issues.
Document Management and Archiving:
Scan, archive, and organize company records following established protocols.
Maintain both physical and digital filing systems for easy access.
Customer Onboarding Support:
Assist with onboarding new customers by ensuring their profiles are correctly set up in the system.
Provide introductory support to familiarize new customers with company processes and systems.
General Administrative Support:
Support office operations by assisting with clerical tasks such as scheduling meetings, photocopying, and responding to general inquiries.
Act as a point of contact for both internal and external stakeholders for day-to-day matters.
Growth Opportunities in Customer Service:
Proactively identify ways to improve the customer experience and internal processes.
Take on additional customer service responsibilities, such as managing a small portfolio of key accounts, after demonstrating efficiency and reliability.
Qualifications:High school diploma or equivalent; additional education or certifications in customer service or administration are a plus.
Strong interpersonal and communication skills with a customer-first mindset.
Experience with customer service, CRM, or data entry software is preferred.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks and prioritize effectively.
Proficiency with Microsoft Office Suite and willingness to learn new systems.
Equal Opportunity Employer/Veterans/Disabled
Read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** T
Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
*The California Fair Chance Act
*Los Angeles City Fair Chance Ordinance
*Los Angeles County Fair Chance Ordinance for Employers
*San Francisco Fair Chance Ordinance
$25k-33k yearly est. 1d ago
Customer Service Representative
Circle Logistics, Inc.
Customer support specialist job in Orlando, FL
Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES, then we want you on our Circle Logistics Team!
Why Join Circle:
We believe in working hard and playing hard here at Circle. Therefore, we provide a pay package & benefits to our team members. All so you can perform at the highest level, prosper, and enjoy life. Every day you come into work, you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.
What We Are Looking For:
As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN!
As a Customer Service Representative, you will work in a fast-paced environment, coordinating our day-to-day shipments, supporting the efforts of our office by providing visibility, and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and to proactively monitor the movement of freight to ensure customer satisfaction.
Responsibilities:
Enter new load orders into our proprietary web-based software
Initiate “check calls” to track and trace drivers on all pickups and deliveries
Communicate correspondence with drivers to ensure accurate documentation
Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
Maintain and collect proper paperwork for each shipment
Work cooperatively with Sales and Dispatch to provide solutions for customers' needs and resolve issues
Maintain an outbound call volume of 100 calls per day
Skills/Abilities:
1-3 years of work experience in customer service, operations, data entry, call center, dispatch, or logistics
Must have strong attention to detail
Ability to prioritize, balance, and organize information while completing multiple tasks.
Above-average proficiency in Google Drive and Microsoft Suite
Excellent written and verbal communication skills
Excellent teamwork skills
Education and Experience:
High school diploma or equivalent required
Associate's degree preferred
Call center experience is a bonus
Benefits:
$17-$18 an hour
Full-time: 40 hours per week
Weekday and Weekend schedules available
On-site training and career development
Paid holidays and paid time off
Insurance benefits, including but not limited to: Health, vision, dental, life, and disability
401(k) Plan
Check out our Orlando Office HERE
Who We Are:
Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers:
No Fail Service, Personalized Communication, and Innovative Solutions.
We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.
$17-18 hourly 4d ago
Client Service Associate - Dec '25/May '26 Grads
ADP 4.7
Customer support specialist job in Maitland, FL
ADP is hiring a Client Service Associate.
Thanks for clicking! Let us tell you a little more...
Are you a customer service superhero who gets a thrill from leaping tall client questions in a single bound? Can you focus on key priorities with your laser vision? (FYI - We only wear capes on Fridays.)
Are you great at follow-up and follow-through with your clients to help them work smarter, embrace new challenges, and find solutions?
Most importantly, do you love people and thrive in a fast-paced, collaborative environment? (Oh yes, we used the L word and it's that serious.)
Well, then you might be just the person we're looking for!
As Client Service Associate, you'll leverage our top-ranked training programs and world-class service guidelines to solve clients' challenges and fuel their business success.
Does this sound like you?
Connector and Problem Solver. You're comfortable working in the heart of your personal command center, communicating on the phone, and multi-tasking to solve problems quickly with satisfying resolutions.
People First. You're a relationship builder who wants to help others, grow friendships, and support
Agile Solution Seeker. You can always find the right answer by anticipation, looking forward, and taking action.
Insatiable Appetite to Learn. You're always learning, growing, questioning, and challenging what's been done before.
WHAT YOU'LL DO: Responsibilities
Be the Go-To Person and Trusted Advisor
Serve as a consultant in servicing ADP's products/technologies.
Use a breadth of expertise to help ADP's clients. Solve client problems taking a broad perspective to identify solutions.
Work to resolve issues and provide solutions.
Be a Networker and Relationship Builder
* Build relationships with clients over the phone and leverage your knowledge of ADP's products and services to provide solutions to issues and questions and help build clients' understanding of our products' value, exceeding clients' expectations in all of your interactions.
* Provide recommendations to ADP leadership around potential best practices and training on ADP solutions, based on client input or experience.
Experience you'll need: Required Qualifications
At least one year in a customer service environment.
Bachelor's Degree or equivalent in education and experience.
A strong focus on client satisfaction in a relevant industry or as an HR/HRIS practitioner with systems experience.
Bonus points for these: Preferred Qualifications
Proven ability to produce positive results.
Up to one year of professional consulting experience or equivalent experience as a practitioner in a systems-related organization.
Strong client relationship-building skills.
Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards.
Ability to demonstrate learning agility and critical thinking skills, including sophisticated Human Capital Management areas (HR, Payroll, Tax, etc.) and software-related information in both a classroom and in a hands-on environment.
The ability to learn and apply basic concepts in new situations.
Initiative to seek out answers, solutions, and positive outcomes for both the client and ADP.
Demonstrated organizational skills like the ability to multi-task, set priorities, and follow up promptly.
Proficiency in the latest web technologies and working knowledge of various operating systems.
The ability to work in a team environment as well as work independently while making sound decisions.
Good knowledge of industry tools.
Excellent analytical and time management skills.
Excellent communication skills both verbal and written.
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
Make your mark. We want you to challenge things and are open to fresh ideas.
Bring your passion and fun. Be yourself in a culture of highly diverse perspectives and insights.
Stay ahead of the curve. An agile, fast-paced environment means plenty of opportunities to progress.
Become a certified smarty pants. Ongoing training and development opportunities for even the most insatiable learner.
Be your healthiest. Best-in-class benefits that start on Day 1, because healthy associates are happy ones.
Get paid to pay it forward. Company paid time off for volunteering for causes you care about.
If you've made it down this far, we have to ask: What are you waiting for? Apply now!
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
$36k-53k yearly est. 7d ago
Service Associate, Part Time - Orlando
Bloomingdale's, Inc. 4.2
Customer support specialist job in Orlando, FL
The B-Helpful Professional is highly energetic and engaged, serving as a go to resource for our customers and associates throughout the store. To deliver our mission statement to be like no other store in the world, our B-Helpful Professional posse Associate, Part Time, Service, Retail
$27k-32k yearly est. 6d ago
Associate, Core Clearing Client Processing Representative I
BNY Mellon 4.4
Customer support specialist job in Lake Mary, FL
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Associate, Core Clearing Client Processing Representative I to join our Global Clearing Operations team. This role is located in Lake Mary, FL.
In this role, you'll make an impact in the following ways:
Provide complex analytics and reporting services, working to improve and automate Core Clearing systems
Handle complex external client issues including servicing various programs, resolving operational issues, and product implementations
Responsible for the cashiering of securities and the processing of new issues, wire transfers, and security exchanges
Review and approve transactions through various workflows
Solve complex problems based on an understanding and knowledge of the intricacies of the system
Participate in innovative product development, product enhancement, and system testing to ensure that Global Clearing products continue to accurately and efficiently process high value transactions
To be successful in this role, we're seeking the following:
High school/secondary school diploma or the equivalent combination of education and experience is required; Bachelor's degree preferred.
5-7 years of total work experience preferred.
Series 7 and Series 24 FINRA licenses preferred
Experience in DTC, Fed, or Non-US Market clearance and settlements operations preferred
Prior hands-on experience with AI prompting and automation projects highly preferred.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
"Most Just Companies", Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
$50k-73k yearly est. 7d ago
Reservation Concierge Specialist
Vaco By Highspring
Customer support specialist job in Orlando, FL
Vaco is hiring! We have an exciting opportunity for a full time Reservation Concierge in the office of a valued client of ours in Orlando, FL. This is an immediate need for their luxury transportation service team, so if interested please apply today for consideration!
Hourly Pay Rate: $18/hr
Weekly Schedule: 1pm to 10pm with Wednesdays and Thursdays off.
Role Summary
The Reservation Concierge is the first impression of their brand-owning the full client journey from inquiry to confirmed itinerary. This concierge specialist will qualify needs, recommend the right service tier (KCS vs. RKR), craft accurate quotes, secure payments, and manage updates with white-glove communication. Success = 5-star client satisfaction, problem-solving, zero-error reservations, and strong conversion.
Key Responsibilities
1. Client Discovery & Sales
- Qualify purpose, party size, luggage, schedule sensitivity, VIP needs, budget/priority.
- Position service tier (KCS business-class luxury vs. RKR reliable value) based on perceived value.
- Build trust quickly; overcome price objections using benefits, social proof, and risk-reversal.
- Generate accurate quotes; secure deposits/payments; upsell meet-and-greet, child seats, multi-stop itineraries, on-site desk, and VIP errand vehicle.
2. Reservation Excellence
- Enter flawless reservations into databases with all metadata (flight numbers, FBOs, tail numbers, ADA notes, gate/terminal, bags, car seats, meet-and-greet signage text, PO/reference).
- Apply pricing rules, fees, gratuity, wait time, after-hours, tolls, surcharges, and discounts per policy.
- Proactively verify flights and monitor changes; communicate updates to clients and dispatch.
3. Client Communication
- Maintain a luxurious tone via phone, email, and SMS; write grammatically clean, concise messages.
- Send confirmations, receipts, pre-trip reminders, chauffeur/vehicle details, and post-trip thank-you/review requests.
- De-escalate issues professionally; document notes for transparent handoffs.
4. Cross-Team Coordination
- Partner with Dispatch/Chauffeurs on special instructions, signage, timing, and contingencies.
- Coordinate affiliates for out-of-market trips; validate COIs, pricing, and SLAs.
5. Independent Work & Ownership
- Manage your pipeline, prioritize high-value leads, and hit daily activity targets without hand-holding.
- Maintain spotless records, follow SOPs, and suggest improvements to templates and workflows.
Required Skills & Competencies
- Customer Service Mastery: Empathy, patience, solution-orientation, and hospitality mindset.
- Sales Skills: Discovery, needs-based recommendations, objection handling, assumptive close.
- Communication & Grammar: Flawless written English, professional tone, active listening, summarizing.
- Executive presence, confidence, warmth, calm under pressure.
- Extreme accuracy with names, times, numbers, and addresses.
- Self-managed, organized, meets deadlines without constant oversight.
- Tech Fluency: Moovs or Limo Anywhere, Zoho/CRM, Google Workspace, flight-tracking tools, Microsoft excel and Microsoft word
- Bonus: Orlando market knowledge; corporate/event travel experience; bilingual.
Required Education & Experience
- Associate's Degree
- 2 years of prior work experience in a fast-paced customer service workplace
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
$18 hourly 1d ago
Bilingual Customer Retention Rep.
Parks Toyota of Deland
Customer support specialist job in DeLand, FL
Job Description
About Us
What are we looking for?
We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team.
No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees.
SUMMARY
The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated.
What We Offer
Opportunity for internal promotion and career growth with company
Competitive pay plan
401(k) retirement plan options
Full benefits including voluntary short and long term disability, dental, health, vision, medical
Responsibilities
Greet customers in service drive. Make sure they are happy and being helped
Plant seed with customers in person concerning upgrading to a newer vehicle
Enhance the sales process by demonstrating the vehicles features on the lot
Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle
Call next day's service appointments to plant seed for upgrading
Qualifications
Must have a clean & valid driver's license
Must be willing to submit to a drug screen prior to employment
Enthusiastic with high energy throughout the workday
Outgoing and friendly, especially while handling objections
Quality customer service skills
Strong interpersonal and communications, in-person and over the phone
Persuasive and able to overcome customer objections
Proficient in basic business math including percentages
Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs
Persistent, competitive and good work ethic
Focuses on the customer's needs to enhance dealership and personal sales
Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
$29k-62k yearly est. 8d ago
Customer Support Consultant
Epos Now Group
Customer support specialist job in Orlando, FL
About the job:
As a customersupport consultant, you will be helping new customers with post-set up care. You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly attitude, ready to hit their revenue and customer satisfaction targets. To ensure staff coverage to help all our customers across different various regions
What will you do?
Handle customer queries via telephone calls, email and web chat.
Achieve your targets for revenue and customer satisfaction.
Nurture meaningful customer relationships.
Accurately record all information in the CRM.
Deliver exceptional customer service!
What do you get in return?
Earn uncapped commission pay on top of your salary.
Career progression opportunities - our philosophy is to promote internally.
Company bonus scheme.
24/7 access to a health and well-being online centre, with private medical and dental schemes.
Exclusive retail, restaurants and travel discounts.
Collaborative company culture with regular team building events.
Company pension.
20 days annual leave (increasing a day each year), plus bank holidays.
Free onsite parking at Norwich office.
What do you need to apply?
Be proactive - you must be driven to succeed and hit your targets! (Essential)
Great organisation and attention to detail to manage your phone, diary and data systems. (Essential)
Excellent communication skills across all mediums. (Essential)
Resilience to bounce back from unhappy customers. (Essential)
Empathy for customers and the ability to remain calm and professional. (Essential)
What would make your application stand out:
Have a good understanding of tech (Android, iOS, Windows) and experience using Google Suite. (Desirable)
At least 1 year's experience in hospitality, retail or contact centre work. (Desirable)
Why EposNow…
Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone.We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Australia.Every Epos Now employee is supported with a personalised progression plan, and we are quickly expanding our customer service teams to support future growth - it's an exciting time to join us!
What are the next steps?
Interviews for this role are starting immediately.Successful candidates will have a short screening call with our recruitment partner, RecruitmentJunky, before being invited for a face-to-face interview with a hiring manager at our Norwich office.
Ready to begin your career with us? Apply now and submit your application online.We care deeply about being inclusive. We encourage applications from people with diverse backgrounds and experiences.
$62k-98k yearly est. 56d ago
Bilingual Customer Retention Rep.
Parks Motor Sales 3.6
Customer support specialist job in DeLand, FL
About Us
What are we looking for?
We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team.
No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees.
SUMMARY
The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated.
What We Offer
Opportunity for internal promotion and career growth with company
Competitive pay plan
401(k) retirement plan options
Full benefits including voluntary short and long term disability, dental, health, vision, medical
Responsibilities
Greet customers in service drive. Make sure they are happy and being helped
Plant seed with customers in person concerning upgrading to a newer vehicle
Enhance the sales process by demonstrating the vehicles features on the lot
Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle
Call next day's service appointments to plant seed for upgrading
Qualifications
Must have a clean & valid driver's license
Must be willing to submit to a drug screen prior to employment
Enthusiastic with high energy throughout the workday
Outgoing and friendly, especially while handling objections
Quality customer service skills
Strong interpersonal and communications, in-person and over the phone
Persuasive and able to overcome customer objections
Proficient in basic business math including percentages
Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs
Persistent, competitive and good work ethic
Focuses on the customer's needs to enhance dealership and personal sales
Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
$44k-56k yearly est. Auto-Apply 60d+ ago
Customer Relations Specialist
Service Pros Auto Glass
Customer support specialist job in DeLand, FL
Job Description
Customer Relations Specialist - Deland
Join the Service Pros Auto Glass team inside our partnered dealerships! You'll engage customers, spot glass-replacement opportunities, and coordinate quick, professional service - all while building strong relationships and developing a personal team. This role is perfect for a teachable person who loves being part of a supportive, winning team.
What You'll Do:
Engage customers in the service drive and identify windshield replacement needs.
Educate and guide customers through their options and next steps.
Build strong relationships with service advisors, managers, and technicians.
Encourage dealership referrals and hit daily/weekly sales goals.
Schedule and coordinate on-site glass services.
Keep accurate records of leads, interactions, and completed jobs.
Represent the company with a professional, positive attitude.
What Makes You a Great Fit:
Experience in customer service or sales is a plus, but not required.
Strong communication and people skills.
A self-motivated, proactive approach - you enjoy taking the lead.
Team-oriented mindset with a friendly, professional appearance.
Valid driver's license and reliable transportation.
What We Offer:
A fun, energetic, team-first culture
Ability to earn $1000 - $2500 per week
You are
paid on a weekly basis
Promotion from within and clear growth paths
Ongoing training and development
Team events, company outings, and a culture that celebrates wins
How much does a customer support specialist earn in Port Orange, FL?
The average customer support specialist in Port Orange, FL earns between $26,000 and $53,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.
Average customer support specialist salary in Port Orange, FL