Customer support specialist jobs in Poway, CA

Title: Customer Service Representative 6 month contract to hire Pay $24/hr REQUIRED SKILLS AND EXPERIENCE 1+ years of Customer Service experience Experience from a product-based company and comfortable with shipping and logistics coordination (ex. med device, warehousing) Microsoft Office Suite and Excel experience Strong attention to detail Strong written communication skills High school Diploma or GED JOB DESCRIPTION We are seeking an experienced customer service professional to sit onsite in a hybrid working environment for a large electronics manufacturing company in Carlsbad, CA. This person will be a part of a customer-oriented team that is attentive to all customer needs. The team thrives on delivering on customer needs and works in a timely manner in a solutions-oriented environment. Job duties include but are not limited to: Key accounts point of contact for customer service. Support role for trade compliance processes. Consistently viewed as an “owner” of process and transactional challenges that arise. Coordinate customer inquiry and manage spares and system order processing steps between sales, factory, and logistics teams where standard order content can't be established due to high complexity. Attempt to resolve or advance customer escalations. Skills and abilities this person should possess: Profound understanding of customer related transactions, from quoting to invoicing. Strong problem-solving skills. Proven and effective relationship building skills. Ability to multitask. Excellent written and oral communication skills. Detail oriented. Benefits packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law

Blue Tees Golf is a dynamic, fast-growing consumer electronics golf equipment company that is revolutionizing the golfing experience. We specialize in the design, development, and distribution of innovative products that enhance the performance and enjoyment of golfers worldwide. We aspire to be more than another golf technology brand. We champion the progression of the game and motivate golfers to Play Different. That's why at Blue Tees Golf our mission is to make high-quality equipment accessible to all golfers. Job Summary We're seeking a highly organized, motivated, and detail-oriented Customer Service Representative (B2B & Refurb Support) to join our San Diego office. This hire will work in-person, supporting both B2B wholesale partners and the refurbishment operations team, while also assisting with e-commerce customer inquiries as needed . This is a well-rounded CS role that will work closely with and report to the Customer Service & Refurbishment Operations Coordinator. You'll learn directly from Alex and collaborate daily with the Product, Operations, and CX teams - an ideal growth opportunity for someone who wants to become a senior CS team member or future CS leader. Responsibilities B2B Customer Service (Primary Focus) Serve as the main point of contact for wholesale (B2B) accounts, ensuring timely, accurate, and professional communication. Manage B2B warranty claims, returns, and credit memos. Enter, update, and track wholesale orders and partner shipments. Maintain clean and accurate partner data in NetSuite, HubSpot, and 3PL systems. Monitor open B2B cases, ensuring prompt follow-up and resolution. Support partner onboarding, product questions, and ongoing account communication. Identify recurring partner issues and share insights with Sales and Customer Success. Refurbishment Program Support Work closely with the Customer Service & Refurbishment Operations Coordinator to support daily refurb workflows. Assist with refurb intake, order documentation, labeling, and communication between refurb, inventory, and CS. Ensure clear communication between the refurb program and the B2B side when partners request replacements or upgrades. Help maintain accuracy between returns, refurb status, and B2B partner expectations. Process returns through the refurb process following established SOP's and reporting processes Support shipping and receiving processes for returns, refurbs, and general SD office E-Commerce Customer Support (Secondary / As Needed) Assist with complex or escalated DTC tickets in partnership with Alex Henry. Provide coverage for e-commerce support during peak season, launches, or staffing gaps. Become cross-trained in e-commerce systems and communication channels. Skills and Requirements 1-2 years of customer service experience (B2B, wholesale, or retail distribution preferred). Strong written and verbal communication skills; professional, calm, and solutions-oriented. Highly organized with strong attention to detail, accuracy, and follow-through. Experience with CRM or order management tools (NetSuite, Shopify, HubSpot, SPS Commerce, or similar). Ability to multitask and stay organized in a fast-paced environment. Ability to follow warehouse and refurbishment safety procedures, including safe handling of products, equipment, and packaging materials. Willingness to learn refurb processes and collaborate in an operational setting. Positive attitude, collaborative mindset, and a strong customer-first approach. Interest in golf, technology, consumer electronics, or sporting goods is a strong plus. Education & Experience Bachelor's degree preferred, or equivalent combination of education and experience. Experience supporting wholesale accounts, consumer electronics, or sporting goods is a plus.

```html About the Company - Established State Farm Agent in Rancho Bernardo area looking for a licensed and experienced Part-Time Customer Service Representative to provide outstanding service to our customers. This is an in-office position. Preferred Skills: Property and Casualty Licensed Experienced in the insurance industry Strong communication skills Friendly, reliable and smart Detail oriented Ability to work well in an office environment Pay range and compensation package - Based on experience. Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices. ```

Responsible for the timely and accurate data entry and input of customer orders into our Enterprise Resource Planning (ERP) system. Enter and accurately process a high volume of daily orders (150 - 200 daily). Initiate customer contact via phone and or email communication on an as needed basis to verify order information. Provide exceptional service to inbound customers over the phone and via email to place new orders and provide availability and delivery information. Responsible for the electronic processing and exception handling of electronic orders in system. Consistently meet or exceed productivity and quality expectations to support legendary service targets and surpass customer satisfaction; Identify and solve any potential roadblocks that could affect those goals. Confidently navigate multiple system applications to deliver legendary service in every interaction throughout the order life cycle. Run reports generating order entry snapshots to keep team informed on daily progress and trending versus goals. Be an agent of change - listen to ideas, share thoughts, and work together to implement process improvements. Escalates customer issues to management. Provides ongoing data entry support to the Customer Care Department on an as needed basis. Assist Associate Customer Service Representatives with addressing customer expectations. Identify any discrepancies or potential obstacles that could impact on-time delivery to effectively communicate with the customer for a timely resolution. Be the subject matter expert on the intricacies and fulfillment criteria of multiple ordering platforms. Be familiar with the specific customer needs for various public and private research institutions. Properly route or address non-technical customer inquiries regarding delivery information of current and previous shipments, the status of their orders, and invoices. Maintain a professional level of privacy regarding confidential customer information. Actively participate in our daily department meetings, owning metrics and providing thoughtful insight and solutions to challenges. Become eligible to serve as a Qualified Trainer for the team. Other projects or responsibilities as may be required. Skills: 2-3 years of applicable Customer Service experience 2-3 years of experience entering high volume of data or orders (150-200 daily) 2 years of experience with Enterprise Resources Planning (ERP) systems 2 years of experience with Customer Relationship Management (CRM) systems Education: Bachelor's Degree or equivalent combination of education and experience Proficient knowledge of Enterprise Resources Planning (ERP) systems Proficient knowledge of Customer Relationship (CRM) systems Proficient experience with EDI order processing Experience with multiple order source platforms A desire to enact change and strive for innovation Proficiency with 10-key Strong computer skills, minimum intermediate proficiency with MS Office programs Ability to work in a dynamic, fast-paced environment Independent self-started who strives to meet and exceed goals Strong attention to detail - accuracy is essential Proven excellent verbal/written communication Proven track record of de-escalating customer issues with sympathy and empathy

Independent contractor position available for skilled psychic readers working for an upscale psychic network. No hold times, yearly increases, and opportunity for growth. All applicants will be tested. Serious inquiries only. Render services from home by phone.

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Executive. The ideal candidate will have experience in the insurance industry and a strong track record of providing excellent customer service. Responsibilities: Manage a portfolio of commercial insurance clients Respond to customer inquiries and resolve issues in a timely and professional manner Review and process client policy renewals and endorsements Maintain and update client information in our database Work closely with underwriters and carriers to provide clients with the best coverage options Build and maintain strong relationships with clients through regular communication and follow-up Qualifications: Minimum of 3 years of experience in client service in the insurance industry Strong communication and interpersonal skills Ability to multitask and prioritize effectively Proficient in Microsoft Office and insurance industry software Active insurance license required College degree preferred We offer a competitive salary, benefits package, and opportunities for growth and professional development. If you are passionate about providing excellent customer service and are looking for a challenging and rewarding opportunity, please apply today! Purmul Insurance Agency is an equal-opportunity employer and welcomes applications from all qualified individuals.

Essential Duties and Responsibilities Be the first point of contact for customers wanting to cancel services. Engage with customers to identify cancellation reasons and offer tailored solutions. Communicate the value of services to reinforce customer commitment. Use negotiation and de-escalation techniques to maintain customer relationships and reduce churn. Track retention metrics, including save rates and customer feedback. Keep detailed records of all interactions in CRM systems. Collaborate with internal departments to resolve customer issues efficiently. Follow up with customers to ensure satisfaction post-resolution. Demonstrate thorough knowledge of service offerings and pricing to advise customers confidently. Handle all interactions with empathy and professionalism. Meet or exceed monthly retention KPIs, such as customer saves and call quality. Participate in ongoing training to stay updated on company services and policies. Utilize Microsoft Teams, Outlook, and other relevant tools. Perform additional duties as assigned. Customer Engagement Connect with customers proactively through phone and email. Build strong relationships by understanding their needs and preferences. Issue Resolution Address customer inquiries and concerns with professionalism and urgency. Work with internal teams to resolve issues efficiently. Upselling & Cross-Selling Identify opportunities to recommend additional services or products. Educate customers on the benefits of enhanced offerings. Customer Feedback Collect and share customer insights to support service improvements.

Be a part of our team! Dogtopia, the industry leader in dog daycare, boarding, and spa services has immediate openings for energetic, organized, business-minded individuals that will be the first point of contact as Canine Concierge. We are looking to make 2 hires (PT). Candidates should LOVE dogs and be proactive in their development towards becoming better canine citizens - and, upon successful completion of training, can even bring their dog to work! What we offer: Let's look at what Dogtopia does for you. It's always bring your dog to work day! Education in basic dog obedience and training Fun, dynamic team culture Career progression based on performance Additional certification programs available Competitive wages with flexibility in scheduling Learn key skills related to customer service, teamwork, or even sales Benefits for Full-Time team members Now that we have the fun out of the way, let's get into the what you can offer us. Day to Day Duties Selling daycare enrollments Leading tours of our facility Booking Meet & Greet appointments on the phone Making phone calls to leads Following-up with Pet Parents and Dogs via phone and text Posting to Instagram and Facebook Using computer software including MS Office, iOS and more Multi-tasking--delivering customer service while balancing needs of Canine Coaches in playrooms Cleaning Managing a POS system Greeting EVERYONE that walks into Dogtopia! Understanding Dogtopia's Noble Cause Understanding our Dogtopia-isms The Rules by which we, as DOGTOPIANS live by are: We LOVE life unconditionally like a dog. We STAY loyal to our pack. We CHASE the absolute highest standards of safety. We PLAY to our fullest potential. We TREAT every day like It's the Most Exciting Day Ever! Clean and Safe Environment -to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia's safety and cleaning standards. Inventory management of office supplies. Communicates behavior modification plans to pet parents and any behavior challenges. Customer Service & Presentation Maintains a neat and organized Front Desk team and area at all times. A self-starting individual with VERY STRONG organizational skills Sets the example for the team on the 3 S's (smile, story and satisfaction) and hold accountable to internal and external customer service standards. Answering Phones, emails and questions from Pet Parents Strive for high customer review ratings! ENJOY your team! GROW your team! And PLAY to your fullest potential As the Canine Concierge you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: ******************************************* Qualifications: Must love dogs Ability to spend up to 100% of work time standing Ability to work flexible days and hours, including holidays and weekends Ability to work cohesively with others in a fun, fast paced environment Strong customer service skills, along with customer tolerant Ability to make/take phone calls while still assisting lobby Must be comfortable with upselling Job Type: Part-time Benefits: Employee discount Flexible schedule Work Location: In person Salary Description 16.50

Scripps Health Administrative Services supports our five hospital campuses, 31 outpatient centers, clinics, emergency rooms, urgent care sites, along with our 17,000 employees, more than 3,000 affiliated physicians and 2,000 volunteers. This is a Full Time (80 hours every pay period) benefited position, Monday-Friday for day shift. Over time additional hours when needed. Join the Scripps Health team and work alongside passionate caregivers and provide patient-centered healthcare. Receive endless appreciation while you build a rewarding career with one of the most respected healthcare organizations nationwide. As a Patient Account Specialist, you will be supporting the Billing Services department at our 4S Ranch Business Services location. This role is essential in managing a high volume of hospital Government Insurance/Billing documents, while also performing follow up actions to gather accurate information needed from patients, payers and providers. The ideal candidate is one who thrives in a fast-paced environment and has a passion for insurance and medical claims. As a Patient Account Specialist, you will be responsible for the following: * Responsible for working aged reports and credit balances on a regular basis set by department guidelines. * Follows-up with insurance carriers timely on unpaid claims until claims are paid or only self-pay balance remains. Does not have claims written off for timely filing. * Processes rejections by either making accounts self-pay and generating a letter of rejection to patient or correct any billing error and resubmitting claims to insurance carriers. * Keeps updated on all billing requirements and changes for all insurance types. * Responsible for responding to all inquiries, billing denials, other correspondence and phone requests in an efficient, timely, and effective manner. Secures needed medical documentation required or requested by insurances. * Works with HIM staff to ensure that complete diagnosis/procedure codes and modifiers are reported to insurance carriers as required. * Working directly with the insurance company, healthcare provider, liable third parties, and patient to get a claim processed and paid * Works to help maintain Accounts Receivable (AR) days at or near target level set by the Hospital Senior Team. * Supporting continuous improvement of organization processes and personal knowledge and skills, and maintaining and protecting confidential information * Providing excellent customer service through cooperative working relationships, and meeting productivity and quality standards. #LI-JS1 Required Education/Experience/Specialized Skills: * Strong working knowledge of managed care plans, insurance carriers, government Payers and payer requirements. * Knowledge of Medical Terminology and Medicare Compliance. * Familiarity with HIPAA privacy requirements for patient information. * Basic understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes. * Ability to multitask and stay organized. * Good verbal and written communication skills. * Detail oriented and ability to prioritize work. * Requires a moderate level of interpersonal, problem solving, and analytic skills. * Knowledgeable on insurance and reimbursement process. * Ability to establish/maintain cooperative working relationships with staff, Medical Staff and providers. Preferred Education/Experience/Specialized Skills: * Two years of patient accounts experience in a healthcare setting. * Working knowledge of healthcare EPIC software preferred. * Minimum two year experience billing Medicare, Medicaid, Blue Cross and Commercial insurance preferred, three or more years desired. * Knowledge in Excel, Word and basic computer functions such as saving documents, sharing documents * Demonstrate strong computer skills required. (Education may be substituted for experience in some areas.) * Demonstrate knowledge of accounts receivable practices, payer billing and reimbursement procedures and practices. * Working knowledge of hospital UB04, CPT-4, HCPCS, ICD-10 and Revenue codes. * Proficient in institutional insurance billing guidelines using 837I X12 Version 005010X279A1 transactions. At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential. Position Pay Range: $26.45-$34.33/hour

Argen Corporation currently has an exciting opportunity for an exceptional client-focused Customer Success Representative to join a growing, technology-focused and service-oriented team. Are you passionate about providing top level customer service while proactively resolving problems? Do you enjoy collaborating, sharing ideas and delivering the best results in a fast- paced dynamic environment? If you would like to be a part of an organization with an unwavering commitment to quality dental solutions, then explore our career opportunities and get to know Argen. About Us Argen is a family-owned and privately held company based in San Diego, CA with a state-of-the-art manufacturing center that provides high quality dental solutions to dental labs of all sizes. Founded as a precious metals company in South Africa, Argen has evolved into a dynamic, technology-based manufacturing organization focused on three key business segments, including dental alloys, zirconia, and digital dentistry solutions. Argen continues to invest in innovative product improvement initiatives through its Quality Management System to provide our global customers with affordable, high-performance products and industry-leading excellent service. Argen's products are FDA regulated and ISO certified. About the Opportunity As a Customer Success Representative, you will be working in a high performing organization that values and exhibits accountability, passion and attention to detail. In this role, you will work in unison with the sales team to support customer needs throughout the sales and fulfillment processes to deliver superior customer service. In this role, the successful candidate will: Manage customer retention through incoming and outgoing calls. Upsell existing accounts on digital products. Ensure all accounts are actively purchasing Argen Digital products. Log and triage inbound account inquiries and follows processes to ensure all issues are resolved. Document all account interactions within Argen's CRM and ERP systems. Participate in quarterly sales initiatives to maintain KPIs. Communicate effectively with the outside sales team to keep them apprised of all interactions with their accounts. Communicate with other departments to ensure account order timelines, customer inquiries, and overall satisfaction exceeds expectations. Provide feedback to business development on additional products that may be beneficial to add to the digital product suite. Provide feedback on the Argen Digital website to improve usability and customer adoption and retention. Develop and evolve existing processes to improve the digital onboarding process and general purchasing procedures. Other duties as assigned. What does it take to be a qualified candidate? Excellent interpersonal skills. Able to communicate with ease with all levels of staff, management and customers. Fast learner with technical aptitude and high attention to detail. Able to Multi-task effectively and efficiently. Able to meet tight deadlines in a fast-paced team environment. Ability to prioritize, stay organized and focused. Can deliver a customer focused service to internal and external customers. Able to work collaboratively on a team, but can also work autonomously. Outgoing, friendly, enthusiastic, professional, self-motivated and positive. Ability to work under pressure & demonstrate a can do attitude. Experience interacting with customers. Bachelor's degree from an accredited four-year college or university preferred. Strong written and verbal communication skills, face to face and over the phone. Extensive experience with online e-commerce platforms Delivery and solution focused attitude. Technical aptitude and analytical propensity. Experience working with CRMs (Salesforce) and ERPs (QAD). Our Awesome Benefits! Working for a growing, innovative company like Argen means exciting opportunities for training and learning, career development and advancement from only the best in the dental industry. With all that hard work, Argen is committed to ensuring the welfare of its employees and provides an amazing benefit package that includes: Health, Dental and Vision Plans 401k with Employer Match Paid Vacation, Holiday and Sick Time Employee Events Wellness Programs Discounts for home, travel, entertainment, and relaxation that include mobile phone service, technology, airline and hotel, theater/theme park tickets, restaurants and so much more! EOE/M/F/Vet/Disabled VEVRAA Federal Contractor

Argen Corporation currently has an exciting opportunity for an exceptional client-focused Customer Success Representative to join a growing, technology-focused and service-oriented team. Are you passionate about providing top level customer service while proactively resolving problems? Do you enjoy collaborating, sharing ideas and delivering the best results in a fast- paced dynamic environment? If you would like to be a part of an organization with an unwavering commitment to quality dental solutions, then explore our career opportunities and get to know Argen. About Us Argen is a family-owned and privately held company based in San Diego, CA with a state-of-the-art manufacturing center that provides high quality dental solutions to dental labs of all sizes. Founded as a precious metals company in South Africa, Argen has evolved into a dynamic, technology-based manufacturing organization focused on three key business segments, including dental alloys, zirconia, and digital dentistry solutions. Argen continues to invest in innovative product improvement initiatives through its Quality Management System to provide our global customers with affordable, high-performance products and industry-leading excellent service. Argen's products are FDA regulated and ISO certified. About the Opportunity As a Customer Success Representative, you will be working in a high performing organization that values and exhibits accountability, passion and attention to detail. In this role, you will work in unison with the sales team to support customer needs throughout the sales and fulfillment processes to deliver superior customer service. In this role, the successful candidate will: * Manage customer retention through incoming and outgoing calls. * Upsell existing accounts on digital products. * Ensure all accounts are actively purchasing Argen Digital products. * Log and triage inbound account inquiries and follows processes to ensure all issues are resolved. * Document all account interactions within Argen's CRM and ERP systems. * Participate in quarterly sales initiatives to maintain KPIs. * Communicate effectively with the outside sales team to keep them apprised of all interactions with their accounts. * Communicate with other departments to ensure account order timelines, customer inquiries, and overall satisfaction exceeds expectations. * Provide feedback to business development on additional products that may be beneficial to add to the digital product suite. * Provide feedback on the Argen Digital website to improve usability and customer adoption and retention. * Develop and evolve existing processes to improve the digital onboarding process and general purchasing procedures. * Other duties as assigned. What does it take to be a qualified candidate? * Excellent interpersonal skills. Able to communicate with ease with all levels of staff, management and customers. * Fast learner with technical aptitude and high attention to detail. * Able to Multi-task effectively and efficiently. * Able to meet tight deadlines in a fast-paced team environment. * Ability to prioritize, stay organized and focused. * Can deliver a customer focused service to internal and external customers. * Able to work collaboratively on a team, but can also work autonomously. * Outgoing, friendly, enthusiastic, professional, self-motivated and positive. * Ability to work under pressure & demonstrate a can do attitude. * Experience interacting with customers. * Bachelor's degree from an accredited four-year college or university preferred. * Strong written and verbal communication skills, face to face and over the phone. * Extensive experience with online e-commerce platforms * Delivery and solution focused attitude. * Technical aptitude and analytical propensity. * Experience working with CRMs (Salesforce) and ERPs (QAD). Our Awesome Benefits! Working for a growing, innovative company like Argen means exciting opportunities for training and learning, career development and advancement from only the best in the dental industry. With all that hard work, Argen is committed to ensuring the welfare of its employees and provides an amazing benefit package that includes: * Health, Dental and Vision Plans * 401k with Employer Match * Paid Vacation, Holiday and Sick Time * Employee Events * Wellness Programs * Discounts for home, travel, entertainment, and relaxation that include mobile phone service, technology, airline and hotel, theater/theme park tickets, restaurants and so much more! EOE/M/F/Vet/Disabled VEVRAA Federal Contractor

About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time Assist clients, building individual connections, and providing direction with any questions or concerns Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner Deliver first class client experience at all times Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed Guide clients with regards to the latest studio promotions, membership discounts and/or special events Maintain product knowledge for all studio retail operations Participate in all relevant training and development programs and meetings as directed by Operations leaders Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: Deliver quality protein smoothies and customer service in the Fuel Bar Handle pre-orders and orders on the spot, custom to each client's needs Assist clients with questions and product selection Complete client's orders in a timely manner utilizing a POS transaction Maintain fuel bar department areas clean and sanitized Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy Prepare various fuel bar goods following company recipes Facility Maintenance: Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors Support in cleaning and maintaining of locker rooms to brand standard as directed Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas Conduct small studio repairs when appropriate Laundry services, including collecting, washing, and folding towels Adhere to daily and weekly cleaning and maintenance checklists Customer Service: Ensure all existing and new clients are provided with the highest level of hospitality Maintain client database and utilize information to increase client contact Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications Strong hospitality skills and alignment with Barry's Mission, Vision and Values. Ability to work either a full-time or part-time schedule Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. Friendly, outgoing personality and enjoy social interaction Exhibits enthusiasm for the studio and for the job Must be a patient, courteous listener, able to show empathy Responding to clients request with a can-do attitude Cooperative manner with a focus on team culture. Ability to prioritize and work within a fast-paced environment Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment Have an eye for detail and care for the studio's appearance and cleanliness Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness Maintain a professional appearance and behavior Demonstrate excellent communication skills Candidates must be at least 18 years or older to apply

You like interacting with people, fixing things and understand what it means to be a champion of a brand. You are the voice of the company for customers, you understand what it is like to be a customer and appreciate going above and beyond to delight people and solve their problems. This role is key to enhancing our customer-focused product and supporting its users. Responsibilities Deliver above-and-beyond customer service and experiences through phone, email and social media channels. Explain complex investment principles clearly, helping prospects and customers see the benefits of our products. Troubleshoot customer issues and concerns, investigating why they happened, and communicate to find rapid resolutions. Act as the internal voice of the customer, offering insights to help build a better product. Suggest improvements to company processes. (website, frequently asked questions, etc.) Requirements 2-3 years of relevant work experience. Expertise with customer service, financial services or retail banking. Technical savvy, specifically the ability to navigate multiple systems simultaneously to respond to customer inquiries. Exceptional written communication skills and ability to built rapport - you will speak with our customers through both email and over the phone. Bonus Points Customer service or related experience working with CRM systems (Salesforce, ZenDesk, ZoHo)

About the Company As a life science company and a leading supplier to global research markets, we offer a comprehensive product portfolio along with outstanding hands-on customer service to ensure every laboratory has the tools and support they need. Our markets include pharmaceutical and biotechnology businesses, research institutions, hospitals, reference labs, and more. Be part of making a difference At Genesee, we believe we can help improve our communities and transform the world through science. Our shared desire to make a difference is what drives and inspires us. We are a fast-growing, dynamic team that listens to each other and embraces collaboration. We foster an open, friendly work environment and show up for one another every day. Role: Customer Development Representative (CDR) Reports to: Regional Director of Sales FLSA: Non-Exempt Location: El Cajon, CA Why is this role important at Genesee Scientific? The Customer Development Representative (CDR) plays a critical role in developing and expanding relationships with existing customers and re-engaging inactive accounts. This role focuses on account growth, retention, and long-term customer success, working closely with Account Managers and Sales Leadership to drive sustained revenue. What will you do: Own and manage an assigned book of existing and inactive customer accounts Proactively engage customers to understand purchasing behavior, challenges, and future needs Re-engage dormant accounts and identify opportunities to restore and grow spend Educate customers on Genesee's products, services, promotions, and value proposition Drive incremental revenue by engaging in discovery conversations and gaining customer commitment to participate in a future meeting with their Account Manager Use Salesforce and sales tools to track customer interactions, pipeline, and opportunities Collaborate with Customer Service and Marketing to deliver a seamless customer experience Continue developing advanced sales skills and life science market knowledge through coaching and training What you will bring: Bachelor's degree in business, science, or equivalent experience 1-3 years of experience in sales, account support, customer development, or customer-facing roles Strong communication skills with the ability to build and maintain customer relationships Proven ability to manage multiple accounts and priorities Results orientated, strong work ethic and an ability to excel within a rapidly changing and growing organization Proficient in Microsoft Office Suite applications; experience with CRM/Salesforce is a plus Ability to thrive in a fast-paced, collaborative environment and effectively manage multiple priorities You'll Be a Great Fit If You Enjoy owning relationships and driving account growth Are proactive, organized, and comfortable managing a book of business Can navigate customer conversations and objections Are curious, analytical, and solution-oriented Are comfortable using technology and data to guide decisions Are interested in building a long-term sales career in life sciences Physical Requirements: Perform the following tasks, with or without reasonable accommodation: Primarily sedentary work on a computer in a climate-controlled office environment Regularly sit for extended periods, with occasional standing, walking, and lifting of up to 25 pounds The role may have limited and periodic overnight travel, i.e. trade shows, sales meetings, etc. At Genesee Scientific, you can have a good job that can grow into a great career. We offer: Training and professional growth initiatives, including comprehensive onboarding programs for new team members We provide financial well-being with competitive compensation packages and 401 (k) retirement savings plans Health care and well-being programs including medical, dental, vision, life, short- and long-term disability and employee assistance programs Paid time off including vacation, sick and 12 holidays Candidates must be legally authorized to work in the United States without the need for current or future employer sponsorship. Employment offers are subject to successful completion of a background check and pre-employment drug test. Genesee Scientific is proud to be an Equal Employment Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. Salary Description Starting base salary $52,000.00 + commission

Provides general facilities administration support which may include data entry, system updates, and weekly payroll submission. Confirms customer appointments. Creates and updates schedules with new customer information and provide team members with daily appointments/routes. May assistant with new hire paperwork, orientation, and training. Provides support for teams in office and field if needed. Responsibilities: Completes daily close out process in the system inputting data for time spent at customers home, mileage, update customer information, weekly submission of payroll, and updating accounts payable system with current invoices. Creates and updates schedules with new customer information and provide team members with daily appointments/routes. Schedules sales bids and generates ancillary revenue through additional services such as, refrigerator, ovens, and window cleanings and disinfection services. Assists with new hire paperwork, orientation, and training. Assists HR compliance of the branch to include, associate files, I-9s, bulletin board postings, payroll, and annual safety training. Answers phones and directs calls to appropriate party. Confirms customer appointments. Prepares laundry for the following day. Maintains cleaning supplies and equipment As needed may deliver supplies to teams Perform quality control checks and/or calls with customers Education and Experience Requirements High school diploma/general education degree (GED) plus 2 years of customer service required Knowledge, Skills and Abilities Personal time management and organizational skills Verbal and written communication skills Dependable and adaptable to operate within a fast-paced work environment Ability to drive to customer homes as needed Ability to read and understand cleaning instructions indicated on customized service reports Microsoft© Office applications (Word, Outlook, PowerPoint, Excel) Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Compensation: $16.00 - $18.00 per hour Looking for a fun place to work, with a flexible schedule and competitive pay? Then come live the Merry Maids™ life! As a Merry Maids team member, you would belong to an award-winning company and be a part of our close-knit team - a team that works together to provide the best cleaning solutions and customer service to our clients. We offer paid training, excellent work/life balance and real opportunities for advancement. You may start off as a team member, but you are then able to tailor a career path that matches your interests and goals - including becoming a team captain, trainer, quality assurance supervisor or manager. We take pleasure in improving our clients' lives by allowing them to spend more time with family or doing activities they enjoy. As trusted in-home professionals, we form strong relationships with our clients and are often considered part of their extended families. Ready to create brighter days for you and our customers? Apply today! This franchise is independently owned and operated by a Merry Maids franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning. Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Daily Training Available Travel Agent Certification

We are seeking a dedicated and empathetic A chat support agent Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers receive the best possible experience, resolving their issues promptly and efficiently. The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving Qualifications: Love for customers and their experience with a product Analytical skills and ability to leverage data to drive decision-making Excellent communication and interpersonal skills Demonstrated ability to build and maintain strong relationships with customers and internal stakeholders Experience with customer support ticketing systems and CRM platforms Knowledge of customer support metrics and industry best practices Able to integrate technology-based solutions that improve the customer experience (AI, Chat, Self-serve portals) Able to help customers on weekends if needed Key Responsibilities: They're responsible for answering customer questions that come in via the website(s) Live chat agents need to be able to provide concise information to customers. Chat is all about quick responses and accessibility so agents need to be able to answer questions effectively and efficiently. Customers commonly use live chat to reach out with a problem. This could be to do with a faulty product, shipping issues, service complaints all sorts. And its the job of the live chat agent to fix the issue. You might think that soft skills are less important for a web-based role than they are for other, face-to-face customer service jobs. But its not enough to Acrobatically answer questions in live chat. So, another of the live chat agent responsibilities is to make the conversations they have with customers meaningful. And that requires soft skills. As such, another of the live chat agent responsibilities is to identify such major pain points. Then, they need to flag them to a liaison who will convey the information to other departments. In this way, live chat agents are part of developing and improving the products and services the business offers. Complete training Beyond cross-training on other channels, broader customer service training is another key part of a chat agents job. Live chat agents commonly undergo on-the-job training. Typically, this includes technical training, policy training, soft skills training, and the like. While the company should provide this training, its the responsibility of the agent to engage with the opportunity to touch up and improve their skills. Work Location: Remote USA Only

Do you love helping customers and have great phone skills? Would you want to work in a position with serious potential for growth in your career? Look no further! Lexus Escondido is seeking an experience Customer Service Professional to help with booking Service appointments over the phone! Join our culture of excellence and reap our generous benefits! What we offer: Excellent company culture Advancement opportunities Medical, Dental, and Vision plans Company-paid Life Insurance 401(k) savings plan with company match Paid vacation Tuition reimbursement Major Essential Duties: Promptly and professionally answer multiple inbound calls with the number one goal being to provide an exceptional guest experience and to schedule a solid and specific service reservation with the service team. Provide clients with information pertaining to current service offerings. Proactively contacting clients to remind them of scheduled reservations, rescheduling missed reservations, and politely reminding clients of due & overdue services. Keep current with service specials, all direct mail pieces, and recall notices from the manufacturer. Other duties as assigned. Qualifications Values that align with our core principles: Integrity, Teamwork, Innovation, Respect, and Excellence 2-3 years of customer service experience or equivalent combination of education and training Strong customer relations skills with the ability to understand and respond to customer inquiries Clear and professional verbal and written communication skills Professional appearance and demeanor We are an EOE/M/F/D/V Employer and support a drug free workplace.

Job Description JOB TITLE: Outbound Call Center REPORTS TO: Call Center Supervisor STATUS: Full-Time (6-month Contract) THE ORGANIZATION Operation Samahan (OpSam Health) is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health related services to the uninsured, underinsured, and underserved families of all income levels regardless of their ability to pay. JOB PURPOSE: The Call Center Representative is responsible for making outbound calls to assigned lists of patients to facilitate patient engagement and service utilization. The representative will provide information, assist patients in selecting primary care providers, and ensure the accuracy of patient records. The role also includes educating patients on the services available through the clinic and guiding them on eligibility and registration. Additionally, the representative assists with special projects as needed or when workload permits. ESSENTIAL DUTIES AND RESPONSIBILITIES: Make outbound calls to Health Plan assigned Medi-Cal patients to Opsam Health who have not yet established primary care and schedule their appointments. Make outbound calls to list of established patients that have lost to follow-up Make outbound calls to patients as assigned Perform patient registration and appointment scheduling Engage patients by providing detailed information about clinic services and guiding them through the registration process. Confirm and update patient information in the electronic health records system (ECW) to ensure accuracy. Determine the patient's insurance status and assist with documentation for billing purposes. Explain payment options, including the sliding fee scale, and arrange for payments as needed. Recognize and respond to patients' needs for immediate or urgent care services. Assist patients in navigating the healthcare system and understanding their benefits and eligibility. Accurately enter data related to program eligibility, registration, and service documentation. Assist with special projects as assigned, when workload permits, to support overall clinic operations. QUALIFICATIONS: Familiarity with Medi-Cal, contracted insurance plans, and third-party payer requirements preferred. Proficient in Windows and Microsoft applications, including Word, Excel, PowerPoint, and Outlook. Strong organizational skills and the ability to prioritize tasks effectively. Excellent verbal and written communication skills, with a focus on customer service and patient interaction. Ability to build and maintain positive interpersonal relationships with diverse groups of people. Flexibility to handle multiple tasks efficiently and maintain composure under pressure. Demonstrated ability to follow instructions and exercise sound judgment. Strong analytical skills and attention to detail. Bilingual (English/Spanish or English/Tagalog) preferred. EDUCATION AND EXPERIENCE: High school diploma or GED required. At least one year of experience in a customer service role, preferably within a healthcare setting. Experience working in a community health center is preferred. PHYSICAL DEMANDS: Frequent use of a computer, telephone, fax, and copier. Ability to sit or stand for long periods, bend, climb, and lift up to 25 lbs. SALARY RANGE: $21.00 - $24.00 per hour