Customer support specialist jobs in Rio Rancho, NM - 303 jobs

BCforward is currently seeking a highly motivated Customer Service Rep - Onsite Job in Rio Rancho, NM 87144. Customer Service Rep Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 24+months strong possibility for extension Job Type: (40+ HOURS WEEKLY], [CONTRACT], [ONSITE] Pay Range: $14.97/hr to $19.59/hr Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). BCforward is currently seeking a highly motivated Senior Business Analyst in Texas, TX . Job Description: Applies basic foundation of a function's principles, theories, and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters. Education and Experience Required: Typically, a bachelor's degree or equivalent experience and/or 1-2 years related experience or Master's degree. Knowledge and Skills: Basic knowledge in the field of Customer Relations. Demonstrated verbal communication and customer service skills. Knowledge of microcomputer hardware, basic- level knowledge of operating systems software. Demonstrated writing/correspondence skills. Benefits: BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work. BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process. This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration. Interested candidates please send resume in Word format to Rio Rancho, NM 87144 Please reference job code 249183 when responding to this ad.

Are you ready to be part of a team that values safety, continuous improvement, quality, and employee well-being? CHEP is looking for a motivated Asset Recovery Rep. to join our team in Albuquerque, NM / West Texas. CHEP is seeking a motivated Asset Recovery Representative to manage all locations within an assigned territory that do not have a commercial agreement with CHEP. Our Asset Recovery teams hold a critical role in ensuring the recovery of CHEP assets and maintaining strong relationships with distributors, recyclers, and new locations. Job Summary Serve as the primary point of contact within the assigned territory for known and new locations interacting with CHEP assets, building and managing relationships to ensure successful asset recovery. Develop and maintain relationships with pallet recyclers and non-participating distributors (NPD), ensuring compliance with CHEP's asset ownership and recovery processes. Collaborate with internal teams to coordinate third-party collections and resolve issues related to asset recovery and compliance. Key Responsibilities May Include: Visit, engage, and build relationships with non-participating distributors, unknown locations, and pallet recyclers to recover CHEP assets that have left the network. Monitor and track asset flow within the assigned territory, negotiating and facilitating the return of CHEP pallets to the network. Take full responsibility for the tracking and recovery of all CHEP pallets within the designated territory, ensuring assets are accounted for and returned promptly. Build and foster relationships with potential customers, encouraging them to participate in the CHEP program and aligning them with the company's asset recovery goals. Maintain continuous contact with the local pallet recycler community to ensure strong relationships and open lines of communication regarding asset recovery. Identify and report potential cases of illegal buying or selling of CHEP assets, escalating these issues to the appropriate teams for resolution. Clearly communicate CHEP's ownership rights to locations and recyclers, educating them on asset return processes and securing agreement for collection. Partner with internal teams, including Logistics Coordinators, Low Volume Recovery fleets, and the Asset Protection team, to maximize physical collections and address any asset recovery challenges. Requirements: Candidate must be willing and able to lift 65lbs regularly Candidate must have a clean motor vehicle driving record Candidate must be able to obtain a DOT Medical card with no restrictions Bilingual (English/Spanish) Minimum 2 years route sales and or customer service Prior workplace field experience in Operations, Sales, or Customer Service Excellent selling and interpersonal skills Personal computer skills with an emphasis on Microsoft Excel and Word Capable of maintaining and organizing a home office Ability to manage funds pertaining to business expenses Possess time management skills Decipher data to proactively determine recoveries, transactional errors, and new opportunities What we Offer: Competitive Pay w/ Shift Differential Benefits Day 1! 401K w/ company match (up to 4%) FREE company-paid vision, short-term disability, and life insurance!! FREE company-provided PPE and safety equipment Tuition reimbursement, parental leave, childcare assistance, profit sharing, and MORE!

Applies **_developed knowledge_** of the job skills, company policies and procedures to complete a wide variety of difficult assignments/tasks. Thorough understanding of the general/technical aspects of the job. Works on assignments that are moderately complex in nature and require ordinary problem resolution and independent judgment. Works under limited supervision and normally receives no instruction on routine work and general instructions given for new assignments. **_Responsibilities:_** + Gathers and assesses SMB customers' hardware, software, and technical needs. + Generates leads to specific departments based on customers' needs and segments. + Identifies related future needs for lead generation and opportunity expansion. + Identifies customer-specific parameters and constraints that impact the solution. + Investigates and optimizes a solution's fit to the requirements of the customer. + Identifies probable competition. + Solicits inputs from team members as required. + Anticipates some of the potential challenges for the proposed solution. + Assists peers in the area of expertise as needed. + Manages multiple tasks or cases simultaneously with minimal supervision. **_Education and Experience Required:_** High school education or equivalent. Typically requires 1- 3 years general experience or an equivalent combination of experience and college-level education. **_Knowledge and Skills:_** + Superior communication skills both written and verbal + Experience in customer-facing role either remote or face to face + Understands internal processes and tools + Computer proficiency + Problem-solving skills + Accuracy in data entry + Excellent fluency in language to be supported. + Familiarity with computer technology + Time management skills + Oversee compliance with operating procedures and standards + Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems + Understands internal processes and tools The pay range for this position is **$22** to **$28** USD per hour (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. **Benefits:** HP offers a comprehensive benefits package for this position, including: + Health insurance + Dental insurance + Vision insurance + Long term/short term disability insurance + Employee assistance program + Flexible spending account + Life insurance + Generous time off policies, including; + 4-12 weeks fully paid parental leave based on tenure + 13 paid holidays + 15 days paid time off (US benefits overview (********************************** ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign is looking for a Customer Care Representative. This exciting new role would be part of a culture that is helping to improve lives every day through digital dentistry. The Customer Care Representative should interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions for Align products. Receive customer requests through phone, email, chat and SMS, validates customer account, support, and document interactions in the CRM database. Ensure appropriate resolution and/or escalation to the correct team in case needed. Handle requests such as but not limited to general inquiries, orders / product status, order processing, update of account and systems management, initial product diagnostic and / or equipment replacement, return process and credits requests. Comply with the established Quality guidelines for the business. Accountable to review and complete all courses required in the Quality Management System (QMS). Adhere to Company Quality Policy. This role will be part of Align Technology goal to deliver the next generation of clear aligners (Invisalign) to our customers. We would love for you to join a fun and cutting-edge technology company that has helped create millions of smiles. Role expectations * Adapt to Customer Advocacy culture and responsibilities defined on the WIs and SOPs. * Be responsible to handle all customer interactions with professionalism and within the defined response timeframe. * Follow up on their cases until proper resolution. * Document all interactions including all details required in the correspondent CRM. * Report complaints and product safety. * Achieve a consistent performance considering all KPIs requirements. * Comply on deadlines on LMS courses.

Full-time Description Job Title: Customer Engagement Specialist Department: Customer Engagement Department Reports to: Customer Engagement Manager The Customer Engagement Specialist (CES) is responsible for providing engaging, positive, and professional service excellence for internal and external customers. Leveraging innovative methods to enhance the customer service experience through proactive solutions, the CES is a knowledgeable resource in essential account maintenance and general issue resolution. This role actively participates in building a strong values-based culture within the department and across the organization. Essential Functions: Perform customer-focused service by researching, resolving and responding to general operational and billing inquiries from producers, policyholders and other departments. Leverage innovative technology to engage with customers and provide services for essential policy and billing account maintenance. Continually seek to gain knowledge from internal support departments to enhance service for external customers and resolve any issues promptly. Collaborate with agents, policyholders and supporting departments to actively listen and understand the needs of the customers to maintain proficient policy and billing records. Advocate for enhancing the customer experience by making suggestions to leadership that improve workflows, processes, and interactions with customers. Maintain positive and professional client relationships while handling concerns that arise, such as, difficult policy service inquiries, collection of past due balances, preparing accounts for collection, and handling of deductible disputes. Accurately complete account reconciliations, to provide information to internal and external stakeholders. Analyze and resolve systematic errors in disbursements of audited premium and billing distributions. Actively participate in building and maintaining a strong values-based culture for the department and across the organization. Job Qualifications Education: High School Diploma or equivalency required. Associate's degree from an accredited college or university in a related field preferred. Experience: 1-3 years of experience in customer service or general office support. Experience in billing and collections setting strongly preferred. Required Skills/Abilities: Excellent verbal and written communication skills with strong background in customer service a must. Good organizational, time management and multitasking abilities. Strong attention to detail with accuracy. Must be flexible, self-directed and have the ability to handle changing priorities and manage time efficiently. Ability to work independently as well as with a team. Ability to identify problems and recommend solutions. Specialized Knowledge, Licenses, etc.: MS Office (Word, Excel, PowerPoint, Outlook) Guidewire experience preferred Values and Mission: Adheres to New Mexico Mutual's values and mission by demonstrating Service Excellence, Trust, Ownership, One Team and Boldness in thought and action. Positive Attitude: Develops and maintains positive working relationships with team members, customers, co-workers and management by demonstrating effective communication and collaborative skills. Working Conditions: NEW MEXICO MUTUAL maintains general office conditions with light physical demands. Employees of NEW MEXICO MUTUAL adhere to all safety rules and regulations including building security. Employees participate in ensuring safe and efficient operating conditions that safeguard employees and facilities. NEW MEXICO MUTUAL maintains a drug free environment; drug testing prior to employment as well as upon a work-related accident. Exposure to VDT screens.

For 60 years, Kelly Services has provided outstanding employment opportunities to the most talented individuals in the marketplace. Today, we are proud to offer a temporary assignment Customer Advocate/ Health Insurance position for a large insurance company in Albuquerque, NM. Job Description This position involves working in a call center environment. Customer Advocates are responsible for handling questions regarding member benefits and claim status. Must be able to provide prompt, reliable, and accurate information to customers while maintaining effective communications during conversations. Must be able to perform call resolution in a timely manner, while maintaining the highest level of quality support in every customer interaction. Must accurately document all interactions. Must be able to achieve specific and measurable call center metrics (i.e. customer satisfaction and average handle time). Ability to communicate positively with team members, membership, and/or providers. Qualifications HS Diploma or equivalent. 1 or more year(s) experience in customer service role. Strong written, verbal and organizational skills. Medical Terminology and insurance experience is helpful but not required. Experience meeting goals and deadlines. Must be comfortable navigating multiple computer applications. Additional Information Additional Details: Must be available from 7am -7pm. Start Date: April 25, 2016. Monday through Friday hours. No nights or weekends required. 8 weeks of training is provided (cannot miss one day of class). Must be dependable and flexible. This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position at JINE044@KELLYSERVICES. COM ; however your resume must be received via the “submit” resume button included within.

Job Type: Part-Time Pay: $15.00-$35.00/hour (starting base + bonuses) _____ About Us Autocartel is the largest privately-owned lot service company in Texas, Colorado, and New Mexico, specializing in high-quality automotive photography and videography. We help dealerships manage their online inventory by capturing professional, eye-catching images and videos of vehicles for sale. We're passionate about cars, photography, and customer service - and we're looking for energetic, detail-driven individuals to join our team! _____ Position Overview We're hiring a Dealer Lot Services Specialist to support our clients with their photography and videography needs. In this role, you'll travel to dealerships in the Albuquerque area, photograph and video inventory and upload media into our internal database. This is a fast-paced, physically demanding and hands-on role ideal for self-starters who thrive in autonomy, enjoy being around new cars, and take pride in producing high-quality work. _____ What You'll Do Travel to assigned dealerships throughout the assigned area Stage and photograph vehicles following AutoCartel standards Capture walkaround videos for online platforms Upload photos/videos to our internal system Input accurate vehicle data in an efficient manner Provide consistent and professional communication with dealerships and managers Perform physical work outdoors up to 8 hours daily Drive a variety of vehicles, including manual and automatic transmissions Provide consistent visits, maintain timeliness, and accuracy to ensure a continued business relationship with clients Apply productive thinking and self-discipline to maximize time efficiency (i.e., travel time and routes) Provide a high level of attention to detail _____ Requirements Must have: Reliable transportation Clean driving and criminal record High-speed internet and home printer High School diploma or equivalent Comfortable outdoors, in active, fast-paced environments Strong communication and interpersonal skills Attention to detail and self-motivation Willingness to adapt to changing routes/schedules Car Photography experience or the interest and ability to learn One year of experience in a customer service position Able to lift 25 (twenty-five) pounds License/Certification: Driver's License (Required) Ability to Relocate: Albuquerque, NM: Must reside in the area _____ Preferred Skills/Experience: Previous lot, porter, valet, or outdoor work Familiarity with car makes/models/features Automotive or photography background Photography knowledge (or interest in learning) _____ Benefits Perks & Benefits Starting Pay: $15.00 per hour. After your first 30 days: base increased to $17.00 per hour + bonuses based on production . Most employees average $25-$35 per hour when factoring in bonus money. Profit Sharing: 50% shared with all employees Work/Life Balance: Monday-Friday schedule Flexible Hours (full time employees have the ability to work 30-35 hours/week) Paid Time Off Company Equipment & Uniforms Provided One-on-One Paid Training Career Path Opportunities - ask us about advancement Drive a variety of vehicle make and models daily Health, Dental & Vision Insurance Options* _____ Ready to Join Us? If you're dependable, driven, and excited by cars and photography, we'd love to meet you. Come grow with us and be part of a team that values quality, service, and opportunity. Apply today and let's get you on the road!

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00316 Albuquerque, NM-Albuquerque,NM 87110Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at NMDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Specifically, people with expertise in communicating in difficult situations and building relationships with patients and their families similar to counseling or patient relations. This position, Family Care Coordinator, will work with organ donor families, hospital personnel, physicians, and other team members from NMDS to work through the donation process for saving lives through organ and tissue donation. Primary work environment is in the hospital setting in Albuquerque and throughout New Mexico hospitals. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must.

Full-time Description WORK, PLAY, & ENJOY LIFE WITH HERITAGE Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico! Full-time Hourly Position starting at $16.00 DOE plus benefits. Located in Albuquerque, NM. Working out of our Corporate Office. Job Overview: A Reservation Agent at the Central Reservations Office is responsible for ensuring guest satisfaction through booking guest requests to secure rooms within the property while being courteous and accurate to maximize hotel revenues. Supervisory Responsibilities: None Essential Duties and Functions/Responsibilities/Tasks: Works under the direction of the Reservations Manager. Maintain positivity and professionalism with guests, team members, and external partners. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Books guest reservations for individuals and/or groups that are requested either by phone or from within the hotel using the reservations system. Upsells rooms where possible according to established procedures to maximize hotel average room rate; utilizes yield management strategies to ensure a full house whenever possible. Processes cancellations, revisions and information updates on changes; processes guest reservation requests for other hotels within the hotel system. Ensures proper verbiage is used when answering the phones and selling hotel rooms. Provides accurate information about the city and the surrounding attractions when asked by guests; mails hotel-specific information sheets and brochures to guests as requested. Stays informed of current rates, rate changes, and all promotions. Completes daily logs to record the number of calls, bookings and cancellations. Collaborate with staff development and provide required feedback and assist to answer all incoming calls and manage all online inquiries. Process all incoming reservations received via rooming list, email, in house correspondence and any other source. Other duties as assigned consistent with the functions of this position as needed. Environment: Indoor office setting with a desk, file cabinets, computers, telephones and with brightly lit fluorescent overhead lights. Great work environment with a wonderful view of the city Benefits: Part-time employees receive: Dental, Vision and 401k! Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k! Requirements High school graduate or equivalent. Pleasant speaking voice. Excellent written and verbal skills. Must be able to type accurately (30 words per minute). Experience in hospitality reservations sales or front desk is preferred. Strong communication skills and excellent customer service practices. Detailed and sales oriented. Ability to work in a fast-paced environment for 8 hours or more, including sitting, walking, and standing. Ability to work a flexible schedule, including long hours, nights, weekends, and holidays. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Salary Description $16 Hourly DOE

The Utilities Service Specialist-I initiates, processes and communicates utility customer requests for water and wastewater service and information; resolves customer complaints, analyzes billing records, accepts payment for water and sewer services, records transactions, and updates utility data. Education / higher education: High School Graduate or equivalent Minimum number of years of related experience: One year of customer service experience in an office, call center, or retail setting. Education and/or experience preferences: None Driver's License requirement: Infrequent Driver -- Regular Driver's License Required Endorsements: None Note -- For any driver, driving record must always meet City driving and insurability standards. Required certifications, licenses or registrations: None Preferred certifications, licenses or registrations: None Knowledge: Cash accounting, coding, billing, clerical and collection techniques. Business English, spelling and elementary algebraic concepts. Intermediate computer applications such as Word, Excel, e-mail systems and calendar management systems; ability to learn computer applications and systems as needed. Typical office practices and procedures. Knowledge of filing, indexing, cross-referencing, and records management. Telephone etiquette and customer service techniques. Skills: Must be able to type rapidly and accurately enough to successfully produce documents/spreadsheets, communicate via e-mail, or perform data entry as necessary to accomplish the essential functions of the position (must type at or above 30 net words per minute). Use of technology, equipment and software typically used in the office environment. Accurate handling monetary transactions, data entry, and operation of standard office equipment, which includes computer, calculator, fax, and/or copier/scanner. Make arithmetic and mathematical calculations quickly and accurately; accurately proofread numerical and text data; Understand and follow oral and written instructions. Organize, coordinate and complete tasks to meet scheduled deadlines. Perform necessary procedural matters without immediate supervision. Working with customers, especially those who are irate in an escalated situation. Abilities: Learn water and wastewater ordinances. Communicate in a clear, concise, tactful and prompt manner both in oral and written communications. Interpret oral and written instructions. Multi-task: navigate multiple programs at one time. Keep records and prepare reports. Use sound judgment and problem solving techniques. Acquire in-depth knowledge of department programs, policies, procedures and processes; Acquire in-depth knowledge of the mainframe computer systems utilized by the City; Maintain complex records efficiently and accurately and to prepare clear and concise reports; Maintain confidentiality of information processes or prepared; Conduct research and basic analysis of special projects; Establish and maintain effective, professional working relationships with other City employees, elected officials and the public; Demonstrate sound judgment in resolving problems that do not need the supervisor's immediate attention within the department's policies and procedures and City ordinances on a daily basis. Interaction with Groups/Agencies/Entities: Internal: Works with other Division Managers, Utility Billing Specialist, Utilities Service Specialists and other Utility staff. External: Works with staff in other departments and division, developers, builders, banks, courts and utility customers. The following functions are typical for this position. The omission of specific functions does not exclude them if the work is similar, related or a logical assignment for this position. Other duties may be required and assigned. * Provide high-level customer service and assist customers while adhering to Privacy Act Law. * Talk with customers by phone in a call center environment or in person, receive and process orders for new accounts, water service activations, discontinuance, or change in service. Review status and/or findings of service orders requested by customers. * Analyze account information, answer inquiries and resolve complaints from the public. Addresses customers' billing concerns or service rendered, adjusts customer accounts when warranted, and refers complaints of service failure to designated divisions for investigation. * Navigate multiple computer programs while interacting with customers. * Maintain electronic records specific to the area of assignment and utilize these records to perform a variety of research activities. * Input all necessary customer data and maintains all reports and registers. * Analyze or reviews and tracks delinquent accounts, notify Utilities Service Specialist-II if payment arrangements are not kept, recommends turn off due to non-payment. * Work with delinquent customers to establish special payment plans and/or refer customer to charitable organization for financial assistance. * Flags customer account; works with customer on establishment of new account; brief Customer Service Manager on customer's payment status. * Analyze customer accounts to determine the Winter Quarter Average rates to calculate wastewater charges for upcoming year. Makes adjustments if necessary. * Perform cash receiving and cash accounting processes. * Process refunds of deposits, final bill credits, and transfer final credit or debit balances to active accounts. * Determine charges for service requested, prepares change of address records, and issue discontinuance service orders. * Collect utility payments for water and sewer services, initial service payments, deposits for new service. * Sort, open, distribute and process mail and night box payments. * Accept and review Water Conservation Rebate Applications, submit to Conservation unit for final approval, then process rebate monies to customer accounts. * Notify Contract Operator by phone and email of all leaks and/or main breaks reported to the Customer Service operations. * Produce service orders for field inspection and resolution. Relay findings to customer or requesting department.

The Internal Salesforce Specialist is responsible for the ongoing development, customization, and support of Optomec's Salesforce ecosystem, including Pardot and the Service Desk module. The ideal candidate will work closely with internal stakeholders across Sales, Marketing, and Customer Support to ensure that the platforms are aligned with business needs and operating at maximum efficiency. Key Responsibilities Salesforce CRM: · - Administer and maintain Salesforce including user setup, profiles, roles, permissions, and security settings. · - Customize objects, fields, page layouts, workflows, process builders, flows, and validation rules to meet evolving business needs. · - Create and manage reports and dashboards to provide actionable insights to Sales, Marketing, and Executive teams. · - Collaborate with users to gather requirements and translate them into scalable solutions. · - Ensure data integrity and manage deduplication and cleansing efforts. Pardot (Marketing Automation): · - Manage and optimize Pardot campaigns, engagement studio programs, and automation rules. · - Implement lead scoring, grading, and nurturing processes. · - Support marketing team with campaign tracking, reporting, and segmentation. · - Monitor sync between Pardot and Salesforce, resolving issues as needed. · - Train marketing users on best practices for email and campaign management. Service Desk (Customer Support): · - Configure and maintain Service Desk functionalities within Salesforce (e.g., Cases, Knowledge Base, Email-to-Case). · - Customize workflows and automation for support processes including SLAs, case routing, and escalations. · - Develop self-service portals and integrate customer support data for streamlined case management. · - Work closely with the Customer Support team to identify pain points and implement system-based solutions. Requirements Required Skills & Qualifications · - 3+ years of hands-on experience with Salesforce administration and configuration. · - Experience with Pardot and service desk tools (Salesforce Service Cloud preferred). · - Salesforce Administrator Certification required; Pardot Specialist and/or Service Cloud certification a plus. · - Strong understanding of CRM data structures and best practices. · - Proficient in creating Flows, Reports, Dashboards, and Automation Tools. · - Experience with user training and documentation. · - Excellent problem-solving, communication, and project management skills. · - Ability to work independently and collaboratively across departments. Preferred Qualifications · - Experience in a B2B manufacturing or technology environment. · - Familiarity with API integrations, custom Apex development, or AppExchange tools. · - Knowledge of GDPR/CCPA and data compliance best practices.

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare organization offering a full continuum of care, including variety of programs throughout Arizona, Oklahoma and District of Columbia. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. Job Summary The Community Bridges, Inc. (CBI) Client Care Coordinator is a shelter or temporary lodging site-based position with a primary role of managing a housing caseload responsible for coordinating care for individuals and families who are experiencing homelessness. The position will provide coordination of care and support services to assist the individual or family with ending their current episode of homelessness. These individuals(s) may present with complex substance use, mental health, housing, medical care needs and this position will ensure coordination of care with existing providers or ensuring connection to new providers. The Client Care Coordinator serves as the bridge for the individual(s) who are residing in shelter or temporary lodging by coordinating and monitoring community-based services and facilitates delivery of these services. The Client Care Coordinator works with individuals and families with the highest acuities and greatest vulnerabilities. The Client Care Coordinator will coordinate care through the CBI Continuum of Care (or other community agency as identified by client choice) on identified social determinants of health that can be addressed through housing and community integration programs.The CBI Client Care Coordinator is responsible for completing data entry into established data system which assists with program outputs and outcomes. This position requires Client Care Coordinators to assist higher level personnel and leadership with ongoing reports. The CBI Client Care Coordinator will also be responsible for an end of shift report documenting the coordination of care they've completed for each individual. Skills/Requirements Highschool diploma or GED is required. Associate degree (or higher) in a field related to Behavioral Health is preferred. Minimum of six months of recovery from substance use and/or mental health disorders preferred. Minimum of six (6) months of paid related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is required. 1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred. Certified Peer Support Worker or Recovery Coach certification required to be obtained within 90-days of hire. Valid identification required. Ability to pass a criminal background check required. CBI Offers an excellent benefits package! Generous PTO accrual (5 weeks!), Medical, Dental, Vision, Disability, Life, Supplemental plans Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more! Very Competitive pay rates CBI is growing and expanding our services! We are experiencing tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field. *For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! * CBI Values your Career and have lots of growth opportunities! Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve. About our Culture, commitment to employees! We are looking for driven and compassionate individual's that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure. We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits! Our Facilities. Our 26 locations are all state-of-the-art facility that provides top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care. CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is Possible! #INDHP

The Opportunity: Rio Grande is seeking a detail-oriented and organized Sales Admin to support our sales operations, customer service functions, and event coordination. This role is crucial in maintaining accurate CRM data, processing sales orders, managing inbox and processing customer service intakes. If you thrive in a fast-paced environment and have strong administrative and customer service skills, we encourage you to apply. What You'll Need: Administrative Support Process sales purchase orders (POs) and ensure accurate data entry and tracking. Manage and monitor RioPro inbox and maintain 1 day SLA Resolving non-sales-related customer service issues, including: Package delays and estimated arrival times (ETAs) Returns (non-replacement) Special order statuses and repairs (when agents are unavailable) Manage the RioPro calendar, ensuring optimal scheduling for time off, tradeshow attendance, and training sessions. Maintain accurate customer records, and other agreements in HubSpot for the RioPro Group. Distribute and manage lead accounts for tracking and follow-up. Build relationships with RioPro agents and customers to understand their business needs. Assist on phones when needed What You'll Do: Education & Experience: 2-5 years of experience in sales administration, customer service, or related fields. Experience with CRM systems (HubSpot, Salesforce, or similar). Key Competencies: Administrative & Organizational Skills: Strong ability to manage scheduling, sales data, and documentation. Sales Support & Operations: Experience in order processing, proposal assistance, and sales tracking. Customer Service & Communication: Excellent verbal and written communication skills to handle customer inquiries and internal coordination. Analytical & Problem-Solving: Ability to analyze sales data and improve processes. Technology Proficiency: Working knowledge of Microsoft Office, SAP, and HubSpot CRM. Customization Service Knowledge: Familiarity with Rio Grande's customization service processes and order entry. Performance Metrics & Success Measures: Accuracy in CRM data entry and document storage. Effective coordination of customer visits and tours. Proper scheduling to avoid conflicts in RioPro calendar operations. Timeliness in responding to customer inquiries and processing orders. Efficient management of customization services with minimal service roadblocks. Work Environment & Benefits: Work Hours: Monday-Friday, 8 AM - 5 PM. Training: 2-3 weeks of paid training covering system processes, product knowledge, and company culture. Compensation & Incentives: Performance-based merits and bonuses, particularly for tradeshow participation. Rio Grande has a metal-free policy in it's operations areas. The successful candidate will enjoy a rewarding, challenging, and principled work environment. Diversity, Equity, Inclusion and Belonging: Guided by our core values, Rio Grande is committed to treating all people with dignity and respect. We are an equal-opportunity employer with a zero-tolerance policy for harassment or discrimination of any kind. As an advocate for equity and equality, we hire, train, and promote qualified people of all backgrounds. We consider employment candidates without regard to race, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other underrepresented class. We value our associates and have won the yearly Healthiest Places to Work and Family Friendly Business awards on multiple occasions. The Reward: Rio Grande provides a generous benefit package for full-time (30+ hours a week) associates that includes: Medical plan with low premium rates and no high deductible (includes dental and vision) and telemedicine 401(k) matching program Paid time-off benefits, plus an additional seven paid holidays Paid life insurance and optional additional life insurance Long-term and short-term disability Flexible spending account Pet insurance Tuition reimbursement On-site gym and company wellness program Bereavement leave Employee discounts at Rio Grande Local and national discounts on various travel and entertainment Competitive compensation, including an opportunity to share in the profits Our associates strive for joint accountability. We work together for the success of our stakeholders, and we provide a thoughtful, fun, and creative environment to support them. We encourage professional and personal development through a variety of training opportunities and a focus on promoting from within. The Company: Established in 1944, Rio Grande, a Berkshire-Hathaway manufacturer/distributor, has thousands of valued customers around the world. We are a principle-based company with a highly evolved team-based environment. We can show you how a profoundly effective organization lives these values every day. You can find our guiding principles, The 3 R's, Respect, Responsibility and Results, on our website as well as information about our community support and how we protect the environment. Within our 186,000 sq. ft., solar-powered facility, with covered parking, Rio Grande has sales, marketing, supply chain, IT and administrative offices, a climate-controlled distribution center with more than 40,000 items, and a comprehensive, well-equipped manufacturing operation. Manufactured products include jewelry-making equipment (from basic tools to highly sophisticated induction casting machines) and jewelry components-both die-struck and cast. Capabilities include CAD/CAM, casting, stamp and form, metal finishing, CNC machining, manual milling, tool & die and electronics/mechanical assembly.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $12 - $13.5 per hour Salary Range: 12 - 13.5 We are an equal opportunity employer and participate in E-Verify in states where required.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dealer Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Buckle Up, Albuquerque - Your Next Career Move Is Here! Love cars? Love people? You might just love this job. We're on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses. This isn't your average desk job. You'll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day - keeping everything running like a well-oiled machine. Perks? You bet: * Competitive pay * Referral bonuses once you're on board * 30+ days of paid vacation and company holidays per year (from day 1) * Great healthcare benefits from day 1 * 10 days of free child or senior care through Care.com * Generous 401(k) with up to 8% company match * Employee discounts on hundreds of items * Great coworkers who love being part of a team At Cox, we believe in being transparent - [click here for our benefits overview]. Here's what you'll be doing: * Representing the dealer sales lane on sale days * Promoting Manheim's awesome products and services * Helping dealers get vehicles ready for auction * Negotiating bids, consulting on pricing, and offering reconditioning advice * * Solving problems and being the friendly face our clients count on * Who You Are: Quick thinker, problem solver, relationship builder - and ready to make every auction day a success. Minimum: * A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification in a related discipline or 5 years of experience in a related field. * A valid driver's license. * Strong communication and interpersonal skills. * The ability to perform at a high level and adapt within a fast-paced team environment. * The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds. * Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus Preferred: * 1 to 3 years of auction experience or 2 to 4 years of dealership experience. * Previous experience in sales support role. * Bilingual English/Spanish Cruise into the fast lane with us. Join Cox today! RSCOX Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Adecco is assisting a local client recruiting Customer Service Representative opportunities Rio Rancho, NM 87144. This is an excellent opportunity to join a winning culture and get your foot in the door with a Company that is a global tech company that designs and sells personal computers, printers, and related supplies. If Customer Service Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now! Responsibilities for Customer Service Representative include but are not limited to: Responsibilities for Customer Service Representative include but are not limited to: · Applies foundation of a function's principles, theories and concepts to assignments of limited scope. · Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. · Develops expertise and practical knowledge of applications within business environment. Acts as team members by providing information, analysis and recommendations in support of team efforts. · Exercises independent judgment within defined parameters. · Uses ability as a skilled specialist to contribute to the development of new concepts/techniques and to complete assignments/tasks in innovative and effective ways. · Expert knowledge of the general/technical aspects of the job. · Works on assignments that are highly complex in nature where a strong degree of independent judgment, initiative and technical knowledge are required to resolve problems. · Work is completed independently and has ability to handle most unique situations. · Frequently determines methods and procedures for new assignments. Candidates for Customer Service Representative must meet the following requirements to be considered: · Working independently while using standard protocol to respond to more complex customer issues. · Successfully resolve more difficult technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems. · Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission- critical). · Proactively assist customers to avoid or reduce problem occurrence. · Participates in projects and provides resolution and feedback based on analysis What's in this Customer Service Representative position for you? · Pay: $14.00 to $ 19.00/HR. · Shift: 8:00 AM - 5:00 PM Mon to Fri · Weekly paycheck · Dedicated Onboarding Specialist & Recruiter. · Access to Adecco's Aspire Academy with thousands of free upskilling courses This Customer Service Representative being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Customer Service Representative position and other opportunities with Adecco, apply today! **Pay Details:** $14.00 to $19.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

BCforward is currently seeking a highly motivated Customer Service Representative in Rio Rancho, NM Customer Service Representative Anticipated Start Date: 9th-February-2026 Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 24 Months contract with possiblity of extension Job Type: [FULL TIME (>=40 HRS WEEKLY), [CONTRACT], [Hybrid] Pay Range: 14.97/hr - $19.59/hr Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Job Description: • Resources would handle 13 to 15 calls per day which average call time about 16 min. • These are customer service individuals that has some tech familiarity. For example, knowing what a hard drive is but the client is not looking for technical gurus. • Manager wants the resources to accomplish the following: Based on the training provided increased diagnostic accuracy in taking care of customers and report problem statements. Benefits: BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work. BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process. This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.