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  • Service Specialist II

    Edward Jones 4.5company rating

    Customer support specialist job in Saint Louis, MO

    You could say we're at the center of the center. Here at Edward Jones the client is our single focus and our relationships with them are the measure of everything we do. And Service and Operations divisions are at the center of it all. We support our clients, branch teams and headquarter associates in providing the best possible experience. Advocate for our more than 7 million clients through regulation communication, fraud protection and managing their investment distributions. Protect their investments by mitigating risk. And innovate new ways of working. Using insights to create solutions for the future - in the here and now. Job Overview Position Schedule: Full-Time This job posting is anticipated to remain open for 30 days, from 22-Dec-2025. The posting may close early due to the volume of applicants. 1. Work closely with branch-office teams and/or clients in response to incoming telephone calls and written correspondence by solving problems and providing easy access to information, professional and courteous support, as well as reliable solutions. Associate will not provide solutions, guidance, and/or recommendations on the suitability of investments as it pertains to clients. 2. Complete necessary training and keep up to date on changes in process or information necessary to the do the job. Responsible for continually learning on the job through daily department emails, team/department meetings, and Continuing Education sessions. 3. Contribute to the overall success of the team/department by acting as a resource for others and by owning/supporting new initiatives, projects, or process changes. 4. Identify opportunities for improvements or enhancements within the team/department. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page. Hiring Minimum: $42100 Hiring Maximum: $65100 Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Edward Jones is prohibited from hiring individuals with certain specified criminal history as set forth in Section 3(a)(39) and 15(b)(4) and Rule 17a-3(a)(12) of the Securities and Exchange Act of 1934, and conducts background reviews consistent with FINRA Rule 3110(e). A copy of a notice regarding the provisions of the Los Angeles County Fair Chance Ordinance is available at: dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf. Read More About Job Overview Skills/Requirements Education/Certification Bachelor's degree is preferred. Experience 1-2 years of customer service, prior financial services industry, or Edward Jones experience recommended. Skills/Abilities • Excellent verbal/written communication skills -Must be able to respond and adapt to callers and peers with appropriate tone, organized thoughts, and confidence -Ability to respond to written correspondence in a clear, succinct manner using correct grammar, spelling and format • Organizational and time management skills • Must be able to multi-task and follow-up appropriately to take issues to resolution • Must be able to work in a fast paced, team oriented environment and quickly learn and apply new information • Strong computer skills are required, including effective use of Microsoft Office applications. Candidates that live within a commutable distance from our Tempe, AZ or St Louis, MO home office locations are expected to work within the office three days per week, with the preference for Tuesday, Wednesday, and Thursday. Read More About Skills/Requirements Awards & Accolades At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Read More About Awards & Accolades About Us Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report. ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. #LI-HO
    $42.1k-65.1k yearly 3d ago
  • Customer Service Representative

    Patient's Choice Medical

    Customer support specialist job in Saint Louis, MO

    Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package. We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service. Responsibilities Full-time Position - comes with full Benefits Package + Incentives Aptitude to multi task and have a highly self-disciplined work ethic Must be highly organized, focused, and motivated to work in our "St. Louis" office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs. Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant. Require individual to be an excellent communicator. Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow. Work in a collaborative environment where we learn and apply as a team. Qualifications and Compensation EXPERIENCE & EDUCATION Some College Preferred or Experience with Administrative Tasks COMPENSATION Salary is commensurate with experience Medical and Dental - (Full Time) 401K - Company Matching (Full Time) FSA - Flexible Spending Account (Full Time) Vacation and Holidays (Full Time) PC Gains - Profit Sharing We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position. Best regards, Patient's Choice Management
    $27k-35k yearly est. 5d ago
  • Customer Accounts Advisor

    Aarons 4.2company rating

    Customer support specialist job in Saint Louis, MO

    The hourly range for this position is $14.25 to $15.00. This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on full-time and part-time employment status.
    $14.3-15 hourly 5d ago
  • Customer Support Representative - Full Time

    Dohrn Transfer 4.4company rating

    Customer support specialist job in Saint Louis, MO

    Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry. Dohrn is currently seeking a Full Time Customer Support Representative at our St Louis, MO terminal. Monday - Friday, hours can vary between 7:00am - 5:00pm Pay is $18.00/Hour Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more. POSITION SUMMARY: To provide exceptional Customer Service and assist customers with inquiries and issues, acting as a liaison between the customer and the company. Responsibilities ESSENTIAL FUNCTIONS: Field inbound emails, chats and calls providing exceptional customer experience Respond to inquiries with excellent verbal & written communication skills Trace and monitor accounts to ensure on-time delivery Assist with scheduling pickups and completing deliveries Educate, when possible, self-service options available to Customers Act as a problem-solver to customer issues accurately & efficiently that arise throughout the day Conduct account research & document fulfillment request Perform other duties as needed Excellent communication and active listening skills. May require occasional travel Qualifications MINIMUM REQUIREMENTS High School education or equivalent Valid Driver License Excellent communication skills- verbal, written & active listening Excellent Mindset Detail-oriented Proficient in Microsoft applications along with proficient computer systems and data entry Excellent attendance Strong problem-solving and conflict-resolution abilities. Patience and empathy to handle stressful situations calmly. Ability to multitask, manage time, and stay organized. Ability to work both independently and as part of a team WORKING CONDITIONS/PHYSICAL REQUIREMENTS Primarily sedentary work, which involves sitting most of the time May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc; Visual Acuity including regular use of items including a computer screen or monitor Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers Talking and hearing required to communicate with and listen to others to share or receive information; Occasionally exposed to noise including telephone, office machinery, and conversations of others Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.
    $18 hourly Auto-Apply 16d ago
  • Customer Relations Specialist

    Compass Health Network 4.0company rating

    Customer support specialist job in Hillsboro, MO

    Job DescriptionDescriptionBe the welcoming face and first point of contact for our organization-and help create a positive experience for every visitor and caller. Schedule: Monday-Thursday 7:30am-6:00pm Are you a friendly, organized professional who thrives in a fast-paced environment? We're looking for a Customer Relations Specialist (CRS) to be the welcoming face of our clinic and a key part of our integrated care team. As a CRS, you'll greet patients, manage check-in and check-out for appointments (including primary care, dental, behavioral health, and specialists), verify insurance and demographic information, and collect co-pays. You'll also support day-to-day clinic operations to ensure things run smoothly and efficiently. This is a great opportunity for someone who enjoys helping others, working on a team, and making a difference in the patient experience from the very first interaction. Key Responsibilities Greet patients and provide excellent customer service at every visit Manage appointment check-in/check-out, including verifying insurance and demographics Collect co-pays and complete necessary paperwork Answer phones, direct messages, and assist with scheduling Keep the front office and waiting areas organized and welcoming Enter data accurately into electronic health records (EHR) Travel to nearby clinic locations as needed Maintain strict patient confidentiality and follow HIPAA guidelines Requirements, Skills, Knowledge and Expertise High School/GED preferred At least one year experience in customer service required A valid driver's license and agency established minimum automobile coverage required This Role Is a Great Match for Someone Who: Possesses strong communication and organizational skills Is comfortable in a high-traffic, patient-facing role Is detail-oriented with basic computer and data entry skills Willing to travel locally between clinic sites if needed
    $29k-38k yearly est. 15d ago
  • General Services Specialist

    St. Louis County (Mo 4.0company rating

    Customer support specialist job in Clayton, MO

    This position is responsible for receiving shipments at the Central Receiving Dock and delivering packages to an assigned route of County buildings. You will start and end your workday in Clayton, MO. The typical starting salary is$15.18 hourly. In addition, we offer a comprehensive benefits package and a generous Paid Time Off (PTO) policy.To learn more about these and other County benefits, please visit Competitive Benefits - St. Louis County Website Examples of Duties * Assist third-party delivery drivers with unloading shipments in a safe manner * Verify all shipments are complete and notes any shortages or damages on manifest * Record all shipments on the daily receiving log and deliver all shipments within established time frame * Assist departments with information needed regarding shipments and schedules * Retrieve surplus inventory within the Government Center * Operate motorized equipment associated with the delivery, loading and unloading of mail and supplies * Handle all phone calls in a prompt, professional responsive manner * Serve as back up for mail and courier services when necessary * Perform any additional duties as assigned Minimum Qualifications * Equivalent to six months' experience in an office, storeroom, or warehouse involving mail processing, stocking inventory, and loading and delivering supplies * Candidates must possess a current and valid driver's license Additional Information SELECTION AND APPOINTMENT: A selection committee will evaluate the qualifications of each applicant which will include recentness and appropriateness of the applicant's education and experience, answers to the supplemental questions, results of employment references investigated and any other appropriate information available. The selection committee will admit to the interview only those persons who possess the most job related qualifications and may establish admittance criteria beyond the minimum qualifications stated above. The interview will comprise 100% of the applicant's earned grade. A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment. After initial interviews with the selected candidates are conducted, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire. Candidates have 3 days to complete the required questionnaire. The five top ranking candidates, based on the final grade, will be certified to the Department Director/Appointing Authority who will make the final decision. All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment. Screening will be performed by a reputable clinical laboratory. The cost of screening will be covered by the County. HOW TO APPLY: Applicants interested in applying for this position should visit our website at*************************************** We only accept On-line applications. EQUAL EMPLOYMENT OPPORTUNITY POLICY: The policy of the Civil Service Commission of St. Louis County is to support fair and equitable employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veterans' status or political affiliation. Call the Division of Personnel at ************** for more information on this policy. St. Louis County Division of Personnel, 7th Floor Clayton, MO63105 ************* Relay MO 711 or ************ An Equal Opportunity Employer Fax: ************** ***********************
    $15.2 hourly 2d ago
  • Digital Customer Support Representative

    Adrenaline 4.2company rating

    Customer support specialist job in Saint Louis, MO

    The Digital Customer Support Representative at Adrenaline is responsible for monitoring, maintaining, and supporting Adrenaline Digital Signage systems. This role involves proactively identifying and troubleshooting player issues, responding to alerts, escalating incidents when necessary, and ensuring system uptime and performance. The Digital Customer Support Representative collaborates with Field Service teams and external vendors to resolve service disruptions and performs routine maintenance to ensure network reliability. Strong analytical skills, attention to detail, and the ability to work under pressure are essential in this position. Accountabilities Open initial service instances with a service ticket. Contact site for specific troubleshooting situations. Walk through on system reboots as required. Offer first line troubleshooting support. Answer and close routine inquiries. Responsibilities First responder for reports of system trouble received from client email or phone call. Setup and ship hardware for service and installation needs. Coordinate with Network Operations Manager on broader issues. Manage Field Support schedules and site visits with Tech labor partner. Assist Field Support team when required on field service visits. Qualifications 2+ years' professional, customer service experience with a technology company Excellent communication skills Ability to multi-task effectively Highly driven and self-motivated Ability to accurately report on field situations Attention to detail coupled with sense of urgency Function well within a team environment Attention to detail Adrenaline is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. All employment decisions at Adrenaline are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Adrenaline will not tolerate discrimination or harassment based on any of these characteristics.
    $28k-33k yearly est. 38d ago
  • Senior Business Support Specialist

    University of Missouri System 4.1company rating

    Customer support specialist job in Saint Louis, MO

    The Senior Business Support Specialist provides comprehensive support to the Department Chair(s), Director(s), Endowed Professors, Scheduling Teams, Advising Coordinators and Business Manager in the administration of business and fiscal operations for the departments within the MCPEC Center (Mathematics and Statistics, Criminology and Criminal Justice, Political Science and Public Policy Administration Program, Economics, and Computer Science). Position reports to the Business Manager for the college. This role involves managing complex data analysis, overseeing projections of monthly fiscal reports (Financial, Grants and Payroll) ensuring all departments within the Center are good stewards of university funds. Advising department chairs (when appropriate) on financial operations, hiring decisions, improvement to department operations, new approaches and policies. Ensures an overall smooth operational process for the Center and oversees budgets to ensure spending is within policy and procedures. The Specialist is also responsible for mentoring team members and overseeing fiscal and HR transactions. Job Description: * Assists Department Chair(s) and Business Manager in business and fiscal administration for the departments; researches and analyzes atypical/complex data and prepares reports (e.g., budget, revenue), noting key issues and patterns in the data. * Performs a variety of independent, specialized business support duties for the assigned departments; executes, documents and reports on business and fiscal operations. * Oversees scholarship utilization for the Center, consulting with Student Financial Aid and departments as needed, reports on utilization to Deans and Business Manager. * Oversees Non-credit Chancellor certificate programs for Public Policy during Fall and Spring semesters. * Oversees and/or performs a range of administrative activities and serves as a central liaison in the resolution of a variety of day-to-day matters concerning the departments. * Impacts the quality, timeliness, and effectiveness of the team and/or the Center's work through planning, organization, and coordination. * Mentors team members, plans and delivers training to team either in groups or one-on-one. * Functions as key resource within Center on budget related issues. Identifies risks and opportunities and develops strategies to reduce the impact of risks. Ensures deadlines are met and paycheck data is reviewed in a timely manner. * Guides purchasing for the departments, ensuring adherence to budget, spending guidelines and other policy and procedural considerations are met. * Independently solves routine and complex problems and identifies new, less obvious solutions, ensuring team integrates with others to accomplish area objectives and using discretion to modify work practices and processes to achieve results or improve efficiency. * Assists business manager in business and fiscal administration for departments providing insight on current needs and projections of future key issues. Researches and assists with questions related to faculty employment history. * Assists chairs when necessary, preparing documents for Adjunct, NTT, and TT job postings. Listed as interested party for all jobs within Center in eRecruit to monitor hiring process. * Liaison between departments within Center and Stripes Shared Services and IT. * Prepares and performs fiscal and HR transactions, CEs, turnarounds, JED changes, PCEs, and consults with business manager on BCMs. * Initiates payroll/personnel and transactions through Stripes team for part-time employees (students, direct hires, and adjuncts). * Assists chairs with running Cognos Reports and Survey Intelligence Reports. * Completes annual inventory for departments. * Supervises three team members (Office Support III, Business Support I, and Business Support II). * Possesses knowledge of UM Collected Rules and Regulations and investigates related questions * Assists Business Manager with complex special projects as needed. * Other duties as assigned. Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas. Shift 40 hours/week Monday-Friday Minimum Qualifications A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary Preferred Qualifications University Experience Anticipated Hiring Range Salary Range: $18.87 - $26.87 per hour Grade: GGS-008 University Title: Senior Business Support Specialist Internal applicants can determine their University title by accessing the Talent Profile tile in my HR. Application Materials * Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date. * Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Careers: **************************************************** * Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email *******************. If you are experiencing technical problems, please email **************************. Benefit Eligibility This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at *********************************************** Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please email the Office of Human Resources at ***************. Apply for Job * Explore Jobs * Sign In * New User
    $18.9-26.9 hourly Easy Apply 2d ago
  • Customer Excellence Representative

    HOYA Group 4.4company rating

    Customer support specialist job in Columbia, IL

    Join The HOYA Vision Care Team! For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals. We are currently hiring a Customer Service Representative! Wage: $18/hour Shift: Monday - Friday 9:00am - 5:30pm Location: Columbia, IL What's in it for you? Health/Dental/Vision/Disability Insurance Tuition Reimbursement 401K plans PTO and Paid Holidays And more! What you'll do: Answer incoming calls from customers in a professional manner. Receive new orders, input Rx order correctly into DVI. Address and resolve customer requests and issues related to lab, lenses, services, pricing, product. Direct complaints concerning billing and services rendered. Refer complaints of service failures to designated department managers for investigation. Locate an order's current or past position in the facility by checking in computer system. Tag trays when necessary for expediting. Give estimated order completion times, monitor own “promise jobs,” and notify customers of delays. Document phone conversations in account notes in DVI. • Keeps abreast of products and availability. Qualifications: High School Diploma or GED 2 years of telephone customer service experience a plus Optical experience recommended Insurance billing and reconciliation recommended (VSP, VBA, VCP, Superior, and Eye-Med)
    $18 hourly Auto-Apply 5d ago
  • Customer Service Account Coordinator - True Residential

    True Manufacturing 4.2company rating

    Customer support specialist job in OFallon, MO

    The Customer Service Account Coordinator plays a vital role in delivering exceptional service to our external customers and providing comprehensive support to our sales teams across the U.S., Canada, and the Caribbean. This position serves as a key liaison between customers, sales representatives, and internal departments to ensure a seamless order fulfillment process from start to finish. Key responsibilities include managing inbound and outbound communications via phone and email, providing accurate product and inventory information, quoting lead times, pricing customer orders, and entering them into the company's order management system. The role also involves coordinating custom equipment requests, processing returns and credits and maintaining up-to-date knowledge of products and procedures. Success in this fast-paced environment requires strong attention to detail, the ability to multitask across multiple territories, and proactive problem-solving skills. The ideal candidate will be customer-focused, collaborative, and committed to building positive relationships with both internal and external stakeholders. Responsibilities Essential Duties and Responsibilities include the following. Other duties may be assigned. Provide positive and professional customer experience through enthusiastic and solution-focused communication. Build and maintain strong relationships with dealers, consumers, and internal teams. Handle inbound and outbound calls from customers and partners regarding luxury residential appliances. Manage email communications with sales representatives, dealers, and product owners. Support the sales team to meet customer specifications, order accuracy, and satisfaction goals. Accurately and efficiently process and manage customer orders in a timely manner. Troubleshoot delivery and performance issues in collaboration with service and warranty departments. Ensure all follow-up actions are completed to guarantee timely order fulfillment and delivery. Provide accurate lead times and delivery estimates for orders. Maintain detailed and up-to-date customer records in the CRM system. Stay current on product offerings, services, and requirements through ongoing training. Ensure consistent attendance and reliability as a core requirement for this role. Qualifications High School Diploma or General Education Degree (GED) required. Associate's degree or Bachelor's degree with an emphasis in business, customer relations or similar field preferred. Four or more years of combined education and/or experience in a professional work environment required. Proven ability to manage multiple tasks and priorities in a fast-paced, high-demand environment. Highly self-motivated with the ability to work independently and with minimal supervision. Exceptional attention to detail and strong organizational skills to manage complex, multi-step processes. Strong customer care mindset with a professional, empathetic, and solution-oriented approach. Excellent written and verbal communication skills. Positive, energetic, and adaptable attitude with a collaborative, team-first mindset. Comfortable and enthusiastic when interacting with customers over the phone. Fluent in English (reading, writing, and speaking). Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.). Experience in a manufacturing or order fulfillment environment is preferred. Regular and reliable attendance is essential. The hours for this position are 8:30am - 5:00pm, Monday through Friday. We are proud to be an Equal Opportunity Employer. Company-paid background check required upon hire.
    $30k-37k yearly est. Auto-Apply 23d ago
  • The Shops at Clarkson Corner Client Specialist

    Knitwell Group

    Customer support specialist job in Chesterfield, MO

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00142 Chesterfield MO-Chesterfield,MO 63017Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $28k-46k yearly est. Auto-Apply 60d+ ago
  • Customer Service

    Goagilix

    Customer support specialist job in Saint Louis, MO

    Agilix Solutions is looking for a talented, customer service-oriented person to help us maintain the highest levels of customer satisfaction in every area of our business. We are a company that recognizes talent and provides the opportunity for development and career growth. This person will handle customer's backorders, customer returns and troubleshooting. In addition, this person will serve as a key contact and liaison to our inside and outside salespeople while working with accounting, our purchasing department, and our warehouse people. The ideal candidate will be able to learn multiple business systems and become the point of contact for all branches on business system changes. This role will report to the Customer Service Supervisor. Responsibilities Manage customer returns and use problem-solving skills to resolve account-related issues. Process billing and credit invoices to represent the customer in the resolution of all disputes and claims in dealing with Agilix's suppliers. Working with accounting, purchasing and our inside and outside salespeople reconciling payments. Managing customer orders after the point of sale. Understand the workflow from inventory, sales, accounting, and purchasing. Working within excel, updating price sheets, & customer billing. Qualifications Experience working for a distributor is preferred High degree of customer service abilities Ability to multi-task Strong organizational abilities and attention to detail Strong abstract reasoning abilities Knowledge of accounts receivable, accounts payable, purchasing, and inventory control Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 25 pounds at times. Company-Provided Benefits Medical Insurance Dental Insurance Vision Insurance Health Savings Account (Employer contributions for 1st year only) 401(k) (Company match contributions and discretionary annual profit-sharing plan) Company Sponsored Life Insurance Company Sponsored Short-Term Disability Company Sponsored Long-Term Disability Employee Assistance Program Monthly allocation of work-from-home days Voluntary Benefits Legal Services Critical Illness Life Insurance Dependent Care/FSA About Agilix Solutions With a robust history dating back nearly 130 years, Agilix Solutions delivers meaningful solutions to our customers in the industrial, commercial, and construction markets. We have longstanding partnerships with top manufacturers of automation, electrical, datacom, power transmission, safety, industrial supply, lighting, and solar solutions. Agilix Solutions Equal Opportunity / Diversity & Inclusion Statement Agilix Solutions values the unique contributions and perspectives of our team members. We are committed to a policy of providing equal employment opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status. Every effort is made to ensure that our hiring, salary administration, promotion and transfer are based solely on job requirements, job performance and job-related criteria. Our policies and practices relating to compensation, benefits, transfer, retention, termination, training, self-development opportunities, as well as social and recreational programs - are administered without discrimination on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, veteran status or other basis prohibited by law. Agilix Solutions is an Equal Opportunity Employer.
    $25k-34k yearly est. Auto-Apply 40d ago
  • Business Services and Employee Support Specialist I

    Berkley 4.3company rating

    Customer support specialist job in Chesterfield, MO

    Company Details Why MEC? At Midwest Employers Casualty (MEC), we combine the stability of a Fortune 500 company with the agility of an innovative team. We are passionate about improving the quality of life for employees severely injured on the job and helping companies understand and mitigate risk. Our culture values collaboration, curiosity, and continuous learning. If you want to make an impact, work on meaningful projects, and grow your career in a supportive environment, MEC is the place for you. Company URL: ************************** Responsibilities The Business Services Coordinator is responsible for a wide variety of critical office duties, providing administrative support and ensuring the smooth operation of the office. This position is also responsible for supporting a variety of employee initiatives and committees, as well as managing many day-to-day facilities responsibilities. This role is crucial in creating a productive and efficient work environment for the entire office staff. Key functions include but are not limited to: Office & Facilities Management Serve as the first point of contact for visitors, coordinating front desk coverage, signage, and hospitality. Oversee mailroom operations, including incoming/outgoing mail, courier services, and remote employee distribution. Process and approve invoices, manage memberships, and coordinate contracts and renewals for facilities services. Handle building maintenance issues, schedule cleanings, and track repair needs. Maintain kitchen and boardroom supplies, manage shredding services, and oversee vendor RFPs and relationships. Support safety initiatives, including drills and AED checks, and manage business continuity planning and emergency notification systems. Collaborate on monthly and annual budget reviews, and provide backup support to the Executive Assistant and other administrative staff. Employee Activities Coordinate new hire onboarding, orientations, and terminations, ensuring smooth transitions for employees. Manage temporary staffing logistics, career fair participation, and candidate scheduling support. Provide administrative assistance to Events, Diversity & Inclusion, and Charitable committees, including budget oversight. Organize employee recognition programs, gifts, and awards, ensuring timely distribution to both local and remote staff. Maintain intranet resources, employee calendars, and social media presence in partnership with HR and Marketing. Administer training programs, coordinate external vendor sessions, and assist managers with job postings and descriptions. Support quarterly employee meetings, communications, and HR systems such as Confluence and Teams. Qualifications High school diploma required. Some college or bachelor's degree, preferred. A minimum of 7 years of office administration experience Previous experience in handling multiple general office tasks and facilities Proficient in Microsoft Office products, including Outlook, Word, Excel, PowerPoint, and Teams Experience in planning employee events, such as picnics and recognition lunches preferred. Flexible and adaptable regarding learning and understanding new tasks. Strong written and oral communication sills Ability to influence others. Ability to prioritize tasks appropriately. Strong interpersonal skills and ability to interact appropriately with guests and visitors. Strong attention to detail and ability to be accurate. Proactive in nature Approachability - is warm, pleasant, gracious and can build a rapport. Informative - ensures people have the information they need from an office administration standpoint. Additional Company Details We do not accept any unsolicited resumes from external recruiting agencies or firms. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
    $66k-83k yearly est. Auto-Apply 9d ago
  • Client Experience Specialist

    Auffenberg-ADG

    Customer support specialist job in Shiloh, IL

    Client Experience Specialist Unlimited Earning Potential - $42K+ Commission 5-Day Work Week | Paid Training | Full Benefits | Career Growth Auffenberg Dealer Group in Shiloh, IL is seeking people-first professionals who know how to connect, communicate, and create an exceptional experience for every customer. Whether you've worked as a bank teller, bartender, retail associate, call center representative, door-to-door sales rep, or in any other customer-focused role - your ability to make people feel valued is exactly what we're looking for. We strongly encourage recent college graduates and those with prior military experience to apply. We value the discipline, teamwork, and communication skills these backgrounds bring. We don't just sell cars - we build relationships. Our customers trust us to listen, guide them through the process, and make their time with us enjoyable and productive. We also value our employees' time, offering a structured 5-day work week, ongoing training, and a clear path for advancement. Many of our leaders started in this very role! What You'll Do Build genuine relationships with customers through active listening and clear communication Learn and present vehicle features, benefits, and options in a way that's easy to understand Work closely with managers, teammates, and our business development team to ensure customers have a seamless experience Follow up with customers and maintain connections for future needs Help us maintain Auffenberg's reputation for integrity, service, and customer care What We're Looking For Motivated, professional, ready to learn and grow (recent grads and prior military encouraged to apply!) Friendly, engaging personality with strong people skills Previous experience in customer-facing roles (teller, bartender, retail, call center, service industry, etc.) a plus Excellent communication skills, both verbal and written Team-oriented with a strong work ethic and positive attitude Comfort using technology and CRM tools to stay organized What We Offer Income potential of $42K+ annually with commission and bonuses 5-day work week (we respect your time!) Paid training and ongoing professional development We promote from within - real career growth opportunities Full benefits: 401(k), health, dental, PTO, employee discounts A culture that values people first - both customers and employees. Family First Organization We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
    $42k yearly Auto-Apply 60d+ ago
  • PART-TIME HUMANE SERVICES REPRESENTATIVE - PET ADOPTION CENTER

    St. Charles County, Mo 4.3company rating

    Customer support specialist job in Saint Charles, MO

    Apply Now JOB OVERVIEW: The purpose of this position is to provide the public with a high volume of pet adoption services and provides general clerical assistance to department staff. RESPONSIBILITIES: * Verifies accuracy of Rabies Vaccination Certificates and enters data into the computer. * Receives and codes Rabies Vaccination forms. Verifies rabies vaccination tags. * Inputs information into the computer. * Answers, screens, and directs incoming telephone calls. * Accepts returned traps or equipment, verifies condition with kennel staff, returns trap deposits. * Prepares correspondence, reports, and other documents as directed. * Greets, directs, and collects fees from visitors. * Receives, releases, and processes adoptions of animals entering the facility. * Files vaccination documents, purchase orders, invoices, and other documents as directed. * Educates the public on responsible pet ownership. * Corresponds with animal control officers in the field using two-way radio and computer, dispatches calls. * Process adoptions and disseminates information at special and off-site events. * Accepts and approves adoption applications, researches information as needed. * Dispatches animal control officers as needed. * Assists with duties of Administrative Assistant in their absence. * Assists in the preparation and record keeping of invoices, purchase orders, and public notifications. * Assists in preparation and recording of payroll. * Maintains animal records and files. * Prepares bills for veterinarians and records information in ledger. * Opens and distributes mail. REQUIREMENTS: * Requires graduation from a general or technical high school or equivalent. * 3 years clerical experience involving customer service and record keeping required. * Cashiering, teller, or related skills required. An equivalent combination of education, training and experience will be considered. * Must be able to multitask efficiently. * Ability to be a team player and communicate effectively with co-workers, supervisors and the general public, including dissatisfied citizens, is mandatory. * Requires general computer skills and working skills in performing data entry and filing. TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed or print applications. This is a part-time clerical support position. Candidate should be available to work an estimated 18-20 hours per week. Typical hours would fall between 8:00 am and 6:30 pm, Monday - Saturday. Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied. St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.
    $27k-30k yearly est. 20d ago
  • Neuroscience Hospital Specialist - St. Louis E, MO

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Customer support specialist job in Saint Louis, MO

    Otsuka America Pharmaceutical Inc. is a global healthcare company with the corporate philosophy: "Otsuka-people creating new products for better health worldwide." Otsuka researches, develops, manufactures and markets innovative products, with a focus on pharmaceutical products to meet unmet medical needs and nutraceutical products for the maintenance of everyday health. In its evolved customer engagement model, a Hospital Specialist engages healthcare providers (HCPs) using in-person, virtual, and digital tools, offering expertise on products and their approved conditions. This model enhances patient, caregiver, and HCP experiences by focusing on local care delivery, aiming to improve patient care and provide a superior experience. The "ecosystem approach" unifies account management, medical, patient access, and market access teams to engage with local healthcare systems, identifying opportunities to enhance the patient experience. This matrix model ensures coordinated and seamless care, supported by digital tools to bridge care gaps. These ecosystems are led by Area Business Leads and are organized into regional areas. Area Business Leads have significant autonomy to assess unique market priorities and tailor decisions to meet local customer needs. In the future, Otsuka aims to enhance customer engagement quality, accountability, and cohesion between patients and healthcare providers, with a focus on customer-centricity. The Hospital Specialist will report directly to the respective Area Business Lead, coordinating with cross-functional colleagues in Medical, Market Access, and Patient Support under appropriate guidelines. This individual will serve as the primary point of contact for HCP customers and should possess a broad range of expertise, capable of addressing complex on-label information based on approved content. **Purpose** This position is designed to enhance customer engagement, thought leadership, and business planning within the organization. The role involves proactive outreach to healthcare professionals (HCPs), facilitating discussions, and elevating insights to inform strategic decisions. Below is a detailed overview of the key responsibilities and objectives associated with this position: **Key** **Responsibilities** + Conduct proactive outreach to HCPs on topics such as product access, on-label information, and established patient care guidance. + Engage customers through various virtual or digital tools and direct them to other colleagues (e.g., MSLs) as needed. + Facilitate speaker programs and organize local provider groups for discussions on experiences and outcomes with local/regional leaders. + Elevate opportunities and feedback to the Area Business Lead, including local market insights to inform local strategy and business goals. **Experience & Qualifications** + A minimum of 2 years of pharmaceutical or medical device sales experience. + Must reside within a commutable distance of 50 miles from the primary city in the sales territory. + Previous cross-functional industry experience in commercial life sciences or related industry. + 4 or more years of experience working in a sales role with HCPs, ideally representing multiple products. + Ability to work in an ambiguous environment undergoing transformation. + Proven track record in coaching, training, and mentoring peers or others. + Demonstrates a commitment to ethical business practices, an understanding of regulatory standards, and the ability to execute business activities in compliance with Company policies and guidance. + Ability to assimilate and communicate complex clinical and product information **Key Sales Capabilities** + **Territory Analysis / Business Planning** + Uses competitive data and business reports to track progress and uncover opportunities, including sales data and promotional budget + Displays knowledge of territory and business conditions that impact sales results to establish near term priorities for his/her territory business plan + Responds compliantly to competitive threats and opportunities + Educates office staff on payer guidelines and reimbursement procedures to increase pull through + Effectively utilizes promotional materials + **Selling Skills, Engagement & Account Pull Through** + Maintains ongoing awareness of internal support team resources available throughout the ecosystem and utilizes appropriately + Applies market and industry knowledge to overcome objections and influence prescribing habits during the total office call + Identifies territory professional groups to network and ensure access/exposure to potential key opinion leaders + Builds strong relationships with all key office/practice personnel and focuses on patient health in conversations with all staff members. Takes personal responsibility for follow-through and providing value to the accounts by providing accurate information in response to their needs + Delivers effective and balanced office calls and sales presentations utilizing the appropriate approved marketing materials and technical references (e.g. studies, package inserts, etc.) with clarity and confidence to help HCPs enhance patient outcomes; demonstrates competent product knowledge of own product and competition **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $112,800.00 - Maximum $162,150.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $33k-44k yearly est. 60d+ ago
  • Student Engagement Specialist (Grant-Funded)

    Southwestern Illinois College 3.8company rating

    Customer support specialist job in Belleville, IL

    In accordance with the Mission and Values of Southwestern Illinois College, the Student Engagement Specialist is a full-time, administrative position that operates as the point of contact to support students in exploring their academic interests and achieving successful completion of their degree or certificate programs via the Workforce Empowerment Initiative Grant. This position is responsible for helping students in the areas of academic advising, financial aid, registration, recruitment, career counseling, and other various student engagement services. The incumbent must have knowledge of student development, academic planning, and case management strategies. The Student Engagement Specialist will utilize the College's student information system to deliver direct services and coordinate with campus partners to promote student success. The Student Engagement Specialist is responsible for developing and monitoring individualized academic and career plans for students. The position will also assist students in navigating college processes, resources, and support services. The Student Engagement Specialist will serve at various locations across the district as needed. This role is contingent upon the continued receipt of external funding. QUALIFICATIONS 1. Bachelor's degree required. Master's degree desired. 2. One year experience in helping students in the areas of academic advising, financial aid, registration, recruitment, career counseling, or other various student engagement services preferred. 3. Experience in higher education preferred. 4. Excellent customer service, organizational and analytical skills, preferred. 5. Proficiency with Microsoft Office Suite required and PeopleSoft preferred. 6. A valid driver's license is required. 7. Must successfully pass a criminal background check prior to hire. PAY AND HOURS Salary Grade 1 on the Administrative Pay Scale, ranging from $37,550 to $46,950 annually. BENEFITS AND PERKS Benefit availability and eligibility may vary from the summary listed below. Please visit ************ for more information. * Eligibility for comprehensive medical, dental, vision, life, and disability insurance plans beginning date of hire * Retirement savings plan through State Universities Retirement System of Illinois and voluntary 403(b) and 457(b) savings plan * Eligibility for paid leave including holidays, sick, and vacation * Educational incentives including Reduced Tuition at Southwestern Illinois College and Tuition Reimbursement * Employee Assistance Program, employee discounts, gym access, additional voluntary benefits and more! WORK LOCATION Wyvetter H. Younge Campus with district-wide responsibilities. APPLICATION DEADLINE Job posting closes to applicants on January 20, 2026, with application review beginning on January 21, 2026. APPLICATION PROCEDURE Required application materials, such as resume, cover letter and references, should be attached to your application. Other required application materials i.e., unofficial transcripts, etc., should be attached after your application has been submitted (official college transcripts must be provided at the time of hire). Go to your My Job Applications page from the careers home page of your account. Southwestern Illinois College is proud to be an EEO/AA Employer/Educator Smoke/Tobacco/Vapor/Drug-Free Workplace
    $37.6k-47k yearly 1d ago
  • Service Center Representative

    St. Charles Community College 3.5company rating

    Customer support specialist job in Lake Saint Louis, MO

    Job Description St. Charles Community College (SCC) is located just west of St. Louis, in the heart of growing St. Charles County. At SCC, we have a passion for student success. We serve a growing diverse student population, and we are committed to increasing the diversity of our faculty and staff who will help prepare our students for a global society. Qualified candidates will have demonstrated success in serving diverse student populations. SCC is looking for a full-time Service Center Representative to join our Student Services Department. POSITION SUMMARY: The Service Center Representative is the first point of contact for incoming calls to St. Charles Community College. This position is responsible for answering the college's main phone number, providing accurate information, and directing calls to the appropriate departments. The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to handle a high volume of calls efficiently and courteously. ESSENTIAL DUTIES AND RESPONSIBILITIES: Answer the college's main phone number promptly and professionally. Provide general information about the college, including admissions, programs, events, and services. Direct calls to the appropriate departments or individuals based on the caller's needs. Maintain an up-to-date directory of college departments, services, and staff. Handle inquiries and resolve issues when possible, escalating complex issues to the appropriate department. Keep accurate records of calls, including the nature of the inquiry and any actions taken. Assist with other administrative tasks, such as managing the reception area and supporting other departments. Maintain a high level of confidentiality regarding student and staff information. Continuously improve knowledge of college programs, policies, and procedures to provide accurate and helpful information. MINIMUM EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Some college coursework preferred. Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multitask and manage time effectively. PREFERRED EXPERIENCE: Previous experience in a call center, customer service, or administrative role is desirable. Experience in an educational setting is a plus. St. Charles Community College is an Equal Opportunity Employer.
    $34k-40k yearly est. 5d ago
  • Customer Relations Specialist

    Compass Health Network 4.0company rating

    Customer support specialist job in Arnold, MO

    Job DescriptionDescriptionBe the welcoming face and first point of contact for our organization-and help create a positive experience for every visitor and caller. Schedule: Monday-Thursday 7:30-6:00 Are you a friendly, organized professional who thrives in a fast-paced environment? We're looking for a Customer Relations Specialist (CRS) to be the welcoming face of our clinic and a key part of our integrated care team. As a CRS, you'll greet patients, manage check-in and check-out for appointments (including primary care, dental, behavioral health, and specialists), verify insurance and demographic information, and collect co-pays. You'll also support day-to-day clinic operations to ensure things run smoothly and efficiently. This is a great opportunity for someone who enjoys helping others, working on a team, and making a difference in the patient experience from the very first interaction. Key Responsibilities Greet patients and provide excellent customer service at every visit Manage appointment check-in/check-out, including verifying insurance and demographics Collect co-pays and complete necessary paperwork Answer phones, direct messages, and assist with scheduling Keep the front office and waiting areas organized and welcoming Enter data accurately into electronic health records (EHR) Travel to nearby clinic locations as needed Maintain strict patient confidentiality and follow HIPAA guidelines Requirements, Skills, Knowledge and Expertise High School/GED preferred At least one year experience in customer service required A valid driver's license and agency established minimum automobile coverage required This Role Is a Great Match for Someone Who: Possesses strong communication and organizational skills Is comfortable in a high-traffic, patient-facing role Is detail-oriented with basic computer and data entry skills Willing to travel locally between clinic sites if needed IND2
    $29k-38k yearly est. 15d ago
  • Client Specialist Key at the shops of Clarkson corner

    Knitwell Group

    Customer support specialist job in Chesterfield, MO

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00142 Chesterfield MO-Chesterfield,MO 63017Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $28k-46k yearly est. Auto-Apply 60d+ ago

Learn more about customer support specialist jobs

How much does a customer support specialist earn in Saint Charles, MO?

The average customer support specialist in Saint Charles, MO earns between $26,000 and $51,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.

Average customer support specialist salary in Saint Charles, MO

$36,000

What are the biggest employers of Customer Support Specialists in Saint Charles, MO?

The biggest employers of Customer Support Specialists in Saint Charles, MO are:
  1. Balchem
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