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Customer support specialist jobs in San Antonio, TX

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  • Service Planning Agent

    The United States Secret Service 4.4company rating

    Customer support specialist job in San Antonio, TX

    Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service. During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States. * Planning and implementing security designs for National Special Security Events. This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory. Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process. You must obtain a Top Secret Clearance and retain it during your career. Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye. Submit to a drug test prior to your appointment and random drug testing while you occupy the position. Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD. Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas. Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959. By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs. See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
    $26k-35k yearly est. 1d ago
  • Customer Service Representative

    Tata Consultancy Services 4.3company rating

    Customer support specialist job in San Antonio, TX

    The Customer Service Representative plays a key role in supporting the life insurance application process. This position is responsible for contacting applicants to schedule medical examinations and ensuring smooth workflow handoff to Case Associates and Underwriters once appointments are confirmed. The representative will provide exceptional customer service while maintaining accuracy, efficiency, and compliance throughout the process. Key Responsibilities Applicant Engagement & Welcome Calls Make professional, courteous welcome calls to life insurance applicants. Provide clear guidance on next steps in the application process and respond to initial questions. Application & Case Review Review applications and case notes regularly to ensure adherence to medical, financial, and regulatory requirements. Identify missing information or requirements and take appropriate action to support timely case progression. Outbound Communication & Scheduling Support Conduct proactive outbound calls to assist applicants in scheduling their medical examinations with approved vendors. Offer support and resources to help applicants complete outstanding requirements. Underwriting & Workflow Support Work closely with Underwriters and Case Associates to expedite case closures. Communicate updates effectively and ensure smooth handoff of scheduled cases to the appropriate teams. Qualifications & Skills Strong telephone communication skills with a professional and friendly demeanor. Excellent interpersonal, verbal, and written communication abilities. Ability to follow conversation flows and document interactions accurately and thoroughly. Strong organizational and time-management skills; able to multitask effectively in a fast-paced environment. Familiarity with life insurance processes preferred. Salary Range:: $38,000 - $43,000 per year
    $38k-43k yearly 4d ago
  • Bilingual Customer Accounts Advisor

    Aarons 4.2company rating

    Customer support specialist job in San Antonio, TX

    The salary range for this role is $14.25 to $15.00 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $14.3-15 hourly 1d ago
  • Ambulatory Service Representative - Alamo Heights Surgery Center

    Christus Health 4.6company rating

    Customer support specialist job in San Antonio, TX

    All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs. Responsibilities: Receives and directs phone calls from patients and physician offices Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns Schedules urgent care appointments as needed and directed by physician Greets patients for scheduled and/or urgent care appointments and procedures Confirms and verifies patient demographic and insurance information Collect co-payments from patients upon arrival when applicable Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information Collaborates with insurers to obtain patients' prior-authorizations for procedures and tests as needed Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for xevrcyc treatment are obtained prior to patient visits Reviews and audits billing discrepancy reports and researches errors for resolution Verifies eligibility for procedures or tests from various health care institutions Maintains accurate and timely records, logs, charges, files, and other related information as required Requirements: High School Diploma Work Schedule: 6:30AM - 3PM Work Type: Part Time
    $32k-35k yearly est. 1d ago
  • Customer Service Expert

    Palm Beach Tan-LST Austin I, Ltd.

    Customer support specialist job in San Antonio, TX

    Job DescriptionBenefits: Employee discounts Flexible schedule Training & development At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
    $57k-130k yearly est. 9d ago
  • Associate Customer Service Representative Spanish Bilingual Everyday Banking

    W.F. Young 3.5company rating

    Customer support specialist job in San Antonio, TX

    Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. In this role you will: Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems Regularly receive direction from supervisor and escalate questions and issues to more senior employees Interact with team on basic information, plus internal or external customers Required Qualifications: 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Bilingual reading, speaking, and listening proficiency in Spanish/English Desired Qualifications: Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues Ability to execute in a fast paced, high demand, metric driven call center environment Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: Must be able to attend full duration of required training period This position is not eligible for Visa sponsorship Ability to work additional hours as needed Schedule may be eligible for a shift differential under the terms of the shift differential policy Must work on-site at the location posted Must complete and pass required language assessment Training and Work Schedule: You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. Training class starts on 2/9/26 for 7 weeks. Training hours are 8:00 a.m. - 4:30 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. We're open 24 hours a day. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Compensation: Starting rate $20.00 per hour Posting Location: 4101 Wiseman Blvd Bldg. 201 San Antonio, TX 78251 @RWF22 Posting End Date: 29 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $20 hourly Auto-Apply 3d ago
  • Luxury Retail Client Specialist

    Hollywood Park Eye Studio 3.8company rating

    Customer support specialist job in San Antonio, TX

    Job DescriptionAbout the Role We are seeking an experienced, polished and service-driven Luxury Retail Client Specialist to join our high-end, boutique team. This role is ideal for a natural people person with a background in luxury retail who is passionate about personalized service, aesthetic detail, and helping clients find products that perfectly match their lifestyle and preferences. As part of a privately owned practice focused on long-term relationships and individualized care, you will play a key role in creating an elevated, welcoming experience for every client and their family. Key Responsibilities Deliver a warm, concierge-level client experience from the moment guests enter the practice. Build trusted, long-term relationships that encourage repeat visits and client loyalty. Represent the brand with professionalism, elegance, and impeccable communication skills. Guide clients through product selection with a consultative, confidence-building approach. Maintain deep product knowledge and confidently educate clients on product features, benefits, and how they enhance a client's lifestyle. Manage adjustments, minor repairs, measurements, and fittings with precision and care. Maintain an immaculate, visually appealing gallery with luxury merchandising standards. Support front-of-house tasks such as scheduling, check-out, or communication when needed. Contribute to a positive, collaborative team environment focused on service excellence. Qualifications 23+ years of experience in high-end retail or luxury hospitality. Exceptional interpersonal and communication skills with a naturally warm, professional demeanor. Strong sense of style, design, and attention to detail. Ability to multitask in a boutique practice environment while maintaining exceptional service standards. Proven success in relationship-based sales. Organized, proactive, and committed to creating a memorable client journey. What We Offer Competitive compensation. A supportive, relationship-driven work culture. A beautiful boutique practice where individualized carenot volumeis the priority. Opportunity to develop long-term client relationships and grow with our practice. How to Apply Please drop off your hard-copy resume and a brief statement about why you feel you'd be an excellent fit for a boutique private practice to be considered for the position: 16793 San Pedro Ave San Antonio, TX 78232
    $24k-33k yearly est. 9d ago
  • Client Relationship Specialist

    American Bank Na 3.3company rating

    Customer support specialist job in Universal City, TX

    At American Bank, we're focused on building personal and meaningful relationships with our clients, delighting them with our service, and providing a full range of forward-thinking products and solutions built around their specific goals. We're growing and we need talented, smart, and dedicated professionals to help us continue expanding. If you're interested in forming lasting client relationships and working with the best bankers in the Lone Star State, let's talk. As the Client Relationship Specialist, you will be supporting our commercial lending officers by coordinating and managing all facets of the lending process. Essential Duties & Responsibilities Delivers the highest level of service and support to internal partners and external clients Help gather financial and legal information necessary to underwrite loan requests prepare and review loan reports and internal documentation Help prepare loan memos for circulation to bank officers Gather, organize and help maintain the financial and legal documentation necessary to ensure the bank is in strict compliance with bank regulations. Coordinate with law offices, title companies, appraisers and surveyors to gather and organize the documents needed to close loan transactions. Properly authenticate customer identity and authorization to act on behalf of the account Review work for accuracy and completeness, assist others in resolving issues, approve transactions within authority levels, and trains others in department operations Provide support to all assigned areas of the department where service or assistance is needed; act as backup for loan department positions and functions Assist loan officers in managing loan pipeline by requesting/gathering information and clearing loan exceptions Coordinate the signing of documents with clients, funding of loan, or any other assistance Manage and set up forms and agreements for loan payments Ensure accuracy and proper use of tracking for key information such as Flood Insurance, Property Tax Insurance, UCCs, etc. Maintain an active knowledge base of the bank's loan products and an understanding of the qualifications required Performs official notary services as required Follows policies and procedures; completes administrative tasks correctly and on time; supports the bank's goals and values Performs other duties and special projects as assigned Qualifications Superior service skills Strong attention to detail Excellent written, verbal, and interpersonal communication skills Ability to manage multiple files or tasks at a time and in different stages Experience with loan banking systems including CRM (customer relationship management tool) Ability to meet deadlines and follow directions in a timely, accurate and confidential manner Ability to work independently and collaboratively as needed Proficient typing and PC skills with word processing and spreadsheet applications Knowledge of loan documentation Intermediate knowledge of related state and federal banking compliance regulations, and other bank operational policies Intermediate experience, knowledge and training in branch operation activities, terminology and products and services relating to retail and commercial accounts Experience Required Three years of experience working in the banking environment with two years of experience working with loan documentation Pay Grade 8: 1-5 years' experience Pay Grade 9: 5+ experience with at expectation or above performance Education High school graduate or equivalent required College level business or related banking courses preferred. Bachelor's degree preferred but not required.
    $45k-91k yearly est. Auto-Apply 58d ago
  • * Welcome Center Rep

    Description This

    Customer support specialist job in San Antonio, TX

    As a Welcome Center Representative you would be responsible for: When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. RSALMK.1820.683.20 * Check in guests, Qualify Guest, NQ Guest, assigning tour times, modifying tour times, Rescheduling mini-vacation packages, cancelling mini-packages and creating mini-vacation packages. * Must reconcile tickets and bank inventory daily. * Thorough knowledge of local area and major attractions is a must. * Agents must perform confirmation calls for all pre-arrivals. * Verify all late arrivals checked-in their assigned hotel and confirm their assigned tour date and time. * Answer phones professionally and with-in 3 rings. * And other assignments as requested by management.
    $28k-37k yearly est. Auto-Apply 60d+ ago
  • Call Specialist, Full-Time

    United Way of San Antonio & Bexar County 3.8company rating

    Customer support specialist job in San Antonio, TX

    Full-time Description ABOUT US United Way of San Antonio and Bexar County unites the community to identify and solve our most critical issues. We are dedicated to improving people's lives and creating community-level change. Our work includes leading cross-sector collaborations, advocating for public policy changes and investing in programs that prevent problems from happening in the first place for those in need. Improving quality of life and advancing the greater good involves focusing in four impact areas: preparing children for kindergarten; empowering students to graduate and reach their full potential; helping individuals and families become self-sufficient; providing a safety net of services for those in crisis. BENEFITS Employer-subsidized healthcare plan with employer-funded HRA offered. Group dental, vision, life insurance and other insurance products available. Paid holidays, personal and sick leave time. 403(b) retirement plan with employer matching available. JOB SUMMARY The 2-1-1 Call Specialist provides high-quality, compassionate assistance to individuals and families seeking help with essential needs such as food, housing, healthcare, financial assistance, and other community resources. This role is responsible for answering incoming calls, conducting thorough assessments, identifying the caller's underlying needs, and providing accurate referrals using the 2-1-1 resource database. This position supports a 24/7 operation, and applicants must be available to work evenings, weekends, and holidays as needed. PRIMARY DUTIES AND RESPONSIBILITES Direct Information & Referral (I&R) Service Provision Deliver exceptional customer service as the first point of contact for United Way of San Antonio & Bexar County's 2-1-1, providing comprehensive Information & Referral (I&R) and crisis intervention services as needed. Offer accurate, thorough, and appropriate referrals, information, and intervention services that effectively address each caller's identified needs. Establish clear, respectful, and empathetic communication using active listening and trauma-informed techniques in a non-judgmental manner. Conduct accurate assessments to identify underlying needs and engage in collaborative problem-solving with callers to develop realistic action plans without offering personal opinions or advice. Provide follow-up and advocacy services when necessary to ensure continuity of care and support for community members. Protect client confidentiality at all times and adhere to all agency, program, and 2-1-1 network privacy guidelines. Demonstrate professionalism, patience, and skill while handling difficult or emotionally charged calls, using approved de-escalation and engagement techniques. Use technology platforms-including Cisco, VOIP systems, and live chat tools-to interact with clients and deliver services effectively. Uphold and model the UWSA mission, values, and Code of Ethics in all interactions with callers, colleagues, and community partners. Crisis Intervention Services Provide crisis intervention by helping callers move from a heightened emotional state to a more cognitive, solution-focused state, and create safety plans as appropriate. Deliver crisis intervention services by phone, in person, and at community outreach events as required. Service Utilization Documentation Conduct accurate and complete interviews and enter all required data into I&R software systems, maintaining a minimum accuracy/completion rate of 95%. Ensure records reflect a clear assessment, actions taken, referrals provided, and follow-up as appropriate, supporting consistency, accuracy, and data integrity. Requirements EDUCATION AND EXPERIENCE Bachelor's Degree Preferred, however, in lieu of a degree. A minimum of four (4) years' work experience in a related field and a High School Diploma or GED Certificate; OR A minimum of two (2) years if call center experience delivering social services and a High School Diploma or GED Certificate. Ability to work effectively under stress while maintaining productivity, professionalism, and composure. Comfortable working in a fast-paced, high-volume environment. Demonstrates flexibility and the ability to adapt quickly to changing situations, priorities, and call demands. Strong judgment, problem-solving skills, and assessment techniques used to evaluate caller needs and determine appropriate referrals. KNOWLEDGE, SKILLS & ABILITIES INFORMATION Maintains a professional, courteous, and service-oriented demeanor in all interactions. Self-motivated, resourceful, and able to generate creative solutions to challenges. Works effectively under stress while maintaining productivity, accuracy, and composure. Comfortable operating in a fast-paced, high-volume environment. Demonstrates flexibility and readily adapts to shifting priorities, processes, and caller needs. Exercises strong judgment, assessment skills, and sound decision-making. Proven ability to independently analyze situations, solve problems, and make decisions within established guidelines. Excellent verbal and written communication skills, with the ability to convey information clearly and professionally. Strong attention to detail and the ability to multitask without compromising accuracy or service quality. Proficient in the Microsoft Office Suite (Word, Excel, Outlook, Teams). Experience with Adobe Creative Cloud products preferred. UNITED WAY COMPETENCIES Core Competencies (all United Way Professionals): Mission Focused, Relationship Oriented, Collaborator, Results Driven, Brand Steward WORK ENVIRONMENT Normal nonprofit office environment with little exposure to dust, noise and extreme temperatures. Extended work on personal computing equipment, telephone, multi-functioning printer and calculator. Reliable transportation required, with the ability to travel to and from meetings, training sessions or other business-related events locally, routinely and around the state and nationally, occasionally. Monday-Friday, 8:15 am to 4:45 pm work week with occasional evening and weekend hours. PHYSICAL DEMANDS Sedentary work on a PC; sitting for extended periods of time, routinely. Movement within the office and during external meetings and events, regularly. Bends, stoops and twists, occasionally. Exerts up to 25 lbs. of force, occasionally. Facilitates, presents and collaboratively interacts with others, routinely. Perform repetitive tasks, i.e., typing and texting, routinely. The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The contents of this job description may change as deemed necessary by United Way of San Antonio and Bexar County. APPLY To submit your application visit ********************************************************************************************************************************* Applications WILL NOT be accepted via email. Contact ************************ should you experience problems submitting your application. United Way of San Antonio and Bexar County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. United Way of San Antonio and Bexar County is committed to the full inclusion of all qualified individuals. As part of this commitment, UWSA will ensure that persons with disabilities are provided reasonable accommodations if reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, and/or to receive other benefits and privileges of employment. United Way of San Antonio and Bexar County | 700 South Alamo St., San Antonio TX, 78205 | *************** Salary Description $16.00 per hour
    $16 hourly Easy Apply 20d ago
  • Care Coordinator

    University Health 4.6company rating

    Customer support specialist job in Seguin, TX

    /RESPONSIBILITIES The Care Coordinator is responsible for coordinating and streamlining the care of patients referred to the Interventional Cardiology Clinic. In this role, you will work closely with multidisciplinary teams, triage referred patients, facilitate timely and appropriate provider scheduling, and ensure continuity of care across outpatient and inpatient settings. The coordinator also serves as a liaison between referring providers, the interventional team, and patients, while supporting program growth through outreach and data management. EDUCATION/EXPERIENCE Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. Three years recent, full-time hospital experience preferred. Work experience in cardiovascular or interventional cardiology nursing preferred. Strong knowledge of cardiac procedures, terminology, and clinical workflow. Familiarity with catheterization lab operations, cardiovascular imaging, and post-procedure. Prior experience with patient navigation or care coordination in a cardiology setting preferred. Proficiency in Epic or other major EHR systems preferred. LICENSURE/CERTIFICATION Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is preferred. Case Manager Certification (CCM or ANCC) is highly desirable.
    $33k-40k yearly est. 4d ago
  • Associate Customer Service Representative Spanish Bilingual Everyday Banking

    Wells Fargo 4.6company rating

    Customer support specialist job in San Antonio, TX

    Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. In this role you will: * Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment * Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems * Regularly receive direction from supervisor and escalate questions and issues to more senior employees * Interact with team on basic information, plus internal or external customers Required Qualifications: * 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * Bilingual reading, speaking, and listening proficiency in Spanish/English Desired Qualifications: * Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues * Ability to execute in a fast paced, high demand, metric driven call center environment * Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy * Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers * Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information * Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: * Must be able to attend full duration of required training period * This position is not eligible for Visa sponsorship * Ability to work additional hours as needed * Schedule may be eligible for a shift differential under the terms of the shift differential policy * Must work on-site at the location posted * Must complete and pass required language assessment Training and Work Schedule: * You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. * Training class starts on 2/9/26 for 7 weeks. Training hours are 8:00 a.m. - 4:30 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. * We're open 24 hours a day. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Compensation: * Starting rate $20.00 per hour Posting Location: * 4101 Wiseman Blvd Bldg. 201 San Antonio, TX 78251 @RWF22 Posting End Date: 29 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $20 hourly 1d ago
  • Customer support

    Amer Technology

    Customer support specialist job in San Antonio, TX

    Training Support Services (TSS) / Customer Service Duration: Long term contract NOTE: Hourly rate $10/hr, although after 90 days you get a 20% or 30% raise depending if you are doing CSR work or Support. They then have incentive programs where you can get another $1.50 after training, another $1.50 after SME Training….PLUS Yearly profit sharing bonus, and more depending on performance. TIMINGS: Training is typically 3-5 weeks and their schedule would be Mon - Fri 10am to 7pm. After training they will be placed on either 11am to 8pm or 12pm to 9pm both Mon - Fri, based on business needs. Desired qualities of future TSS • Professional, friendly and positive attitude. • Time management skills to meet expectations and deadlines. • Ability to learn and retain a vast amount of information in an limited time frame. • Dependable with strong work ethics that includes the ability to arrive to work on time and for scheduled days. • Honesty and Integrity is a must at all times with Office Ally. • Does not participate in “office drama” or negativity. • Committed to team work while being able to work independently. • The highest quality of customer service skills placing the customer needs first. • The desire to excel in the technical support environment by self-motivated assertiveness. • Ability to sit in one place for up to 8 hours. • This position requires an individual with a high level of multitasking skills. • Minimum typing speeds of 35-40 WPM, higher speeds preferred. • Quality grammar and punctuation skills for written communications. • Ability to be on the phone working with customers for entire shift and taking back to back calls when necessary. • This position requires the skill to control the call in a timely manner without conflict or causing escalation. Qualifications any degree or high school or diploma Additional Information All your information will be kept confidential according to EEO guidelines.
    $10 hourly 10h ago
  • Call Center Operator/Receptionist

    Red McCombs Ford 3.9company rating

    Customer support specialist job in San Antonio, TX

    Full-time Description Red McCombs Ford is looking for a friendly, organized and professional Customer Service Representatives to be the first point of contact for our customers - both in person and over the phone. Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities. Serves visitors by greeting, welcoming, and directing them appropriately Notifies company personnel of visitor arrival Directs visitors by maintaining employee and department directories Keeps a safe and clean reception area by complying with procedures, rules, and regulations Contributes to team effort by accomplishing related results as needed Answering phone calls in a swift, professional manner Transferring customers to the appropriate personnel Scheduling customers for service reservations Requirements Telephone Skills Verbal Communication Listening Professionalism Customer Focus Organization Handles Pressure Familiarity with phone systems Previous experience with Microsoft Office software preferred
    $25k-28k yearly est. 60d+ ago
  • Ambulatory Service Representative - Cardiovascular Surgery

    Christus Health 4.6company rating

    Customer support specialist job in New Braunfels, TX

    Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs. Responsibilities: Receives and directs phone calls from patients and physician offices Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns Schedules urgent care appointments as needed and directed by physician Greets patients for scheduled and/or urgent care appointments and procedures Confirms and verifies patient demographic and insurance information Collect co-payments from patients upon arrival when applicable Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information Collaborates with insurers to obtain patients' prior-authorizations for procedures and tests as needed Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. xevrcyc Verifies eligibility for procedures or tests from various health care institutions Reviews and audits billing discrepancy reports and researches errors for resolution Maintains accurate and timely records, logs, charges, files, and other related information as required Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff Prepares special reports or spreadsheets for physicians as requested Complies with established departmental policies, procedures and objectives Complies with all health and safety regulations and requirements Contributes in maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors Performs other duties as required. Requirements: High School Diploma or GED Proficient in software and computer systems Knowledgeable of business office terminology / procedures Ability to multi task and work under stressful situation Effective written and verbal communication skills 1+ year of customer service experience required Experience with medical office terminology preferred Work Schedule: 5 Days - 8 Hours Work Type: Full Time
    $31k-35k yearly est. 1d ago
  • Customer Service Expert

    Palm Beach Tan-LST Austin I, Ltd.

    Customer support specialist job in Schertz, TX

    Job DescriptionBenefits: Employee discounts Flexible schedule Training & development At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
    $57k-130k yearly est. 9d ago
  • Care Coordinator

    University Health 4.6company rating

    Customer support specialist job in Universal City, TX

    /RESPONSIBILITIES Care Coordinator will be instrumental in assisting the department and clinicians in the Ambulatory setting by gathering information, coordinating utilization efforts, and reviewing HCC quality indicators, and RAF scores to eligible Medicare Advantage beneficiary. Will monitor opportunities within the Medicare managed group to enhance financial outcomes. Will coordinate the transition of care and the interdisciplinary treatment for Medicare managed patients across the healthcare continuum. Facilitates the delivery of services, evaluates effectiveness, tracks outcomes and functions as the patient advocate to identify and communicate health care needs. Works collaboratively with clinical staff, clinic leadership, and outside agencies in an effort to improve patient outcomes, compliance, and decrease complications. EDUCATION/EXPERIENCE Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. Three years recent, full time hospital experience preferred. Work experience in case management, utilization review, or hospital quality assurance experience is preferred. LICENSURE/CERTIFICATION Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is desirable. Case Manager Certification (CCM, CPHQ, or ANCC) or Certified Diabetes Nurse Educator certification is highly desirable. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.
    $33k-40k yearly est. 4d ago
  • Receptionist/Call Center Operator

    Red McCombs Ford 3.9company rating

    Customer support specialist job in San Antonio, TX

    Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities. Red McCombs Ford is looking for a friendly, organized and professional Receptionist to be the first point of contact for our customers - both in person and over the phone. Duties include but not limited to: Greet customers with a professional and friendly demeanor Handle inbound phone calls Schedule service reservations Work with our customer database (phone calls/emails/text) Work with Sales and Service staff Data entry and more Benefits include: Dental/Vision/Medical Christmas Bonus 401K Tenure Bonus We would love for you to join our team!
    $25k-28k yearly est. Auto-Apply 60d+ ago
  • Ambulatory Service Representative - Scheduling

    Christus Health 4.6company rating

    Customer support specialist job in Randolph Air Force Base, TX

    Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs. Responsibilities: Receives and directs phone calls from patients and physician offices Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns Schedules urgent care appointments as needed and directed by physician Greets patients for scheduled and/or urgent care appointments and procedures Confirms and verifies patient demographic and insurance information Collect co-payments from patients upon arrival when applicable Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information Collaborates with insurers to obtain patients' prior-authorizations for procedures and tests as needed Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. xevrcyc Verifies eligibility for procedures or tests from various health care institutions Reviews and audits billing discrepancy reports and researches errors for resolution Maintains accurate and timely records, logs, charges, files, and other related information as required Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff Prepares special reports or spreadsheets for physicians as requested Complies with established departmental policies, procedures and objectives Complies with all health and safety regulations and requirements Contributes in maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors Performs other duties as required. Requirements: High School Diploma or GED required Proficient in software and computer systems Knowledgeable of business office terminology / procedures Ability to multi task and work under stressful situation Effective written and verbal communication skills 1+ year of customer service experience required Experience with medical office terminology preferred Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
    $31k-35k yearly est. 1d ago
  • Receptionist/Call Center Operator

    Red McCombs Ford 3.9company rating

    Customer support specialist job in San Antonio, TX

    Job Description Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities. Red McCombs Ford is looking for a friendly, organized and professional Receptionist to be the first point of contact for our customers - both in person and over the phone. Duties include but not limited to: Greet customers with a professional and friendly demeanor Handle inbound phone calls Schedule service reservations Work with our customer database (phone calls/emails/text) Work with Sales and Service staff Data entry and more Benefits include: Dental/Vision/Medical Christmas Bonus 401K Tenure Bonus We would love for you to join our team!
    $25k-28k yearly est. 8d ago

Learn more about customer support specialist jobs

How much does a customer support specialist earn in San Antonio, TX?

The average customer support specialist in San Antonio, TX earns between $27,000 and $55,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.

Average customer support specialist salary in San Antonio, TX

$39,000

What are the biggest employers of Customer Support Specialists in San Antonio, TX?

The biggest employers of Customer Support Specialists in San Antonio, TX are:
  1. BCforward
  2. Safelite AutoGlass
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