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Customer support specialist jobs in San Antonio, TX - 796 jobs

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  • Park Services Associate

    Six Flags Fiesta Texas 4.1company rating

    Customer support specialist job in San Antonio, TX

    Park Services Associate (Restrooms) Job Type: Seasonal Pay Rate: $13/hr. This is a seasonal position at Six Flags Fiesta Texas, in San Antonio, TX. This position offers a payrate of $13.00 per hour and also comes with perks such as: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, discount of merchandise for all employees, flexible scheduling and daily and weekly pay available. Responsibilities: As a Park Services Associates, you help the park facilities sparkle! You are constantly on the move, leaving your shine behind as you bounce from place to place. Every day is a fresh experience as you interact with our guests, team members and keep everything looking great. From sweeping the streets to refreshing active restrooms/facilities and greeting the guests, you'll be right in the center of the action and help keep everything in immaculate shape. HOW YOU WILL DO IT: Clean and sanitize active restrooms and other areas regularly throughout day Restock restroom supplies such as toilet paper, soap, and paper towels Monitor and report any maintenance issues or safety concerns Provide exceptional customer service to park guests Ensure compliance with health and safety regulations Qualifications: Must be 16 years or older Friendly, outgoing personality interacting with large groups of people Ability to work in an environment as fast-paced as our coasters, cleaning active restrooms and other areas Demonstrate a strong work ethic and commitment to cleanliness Must be able to read chemical labels and MSDS of cleaning substances Enjoy cleaning and organizing Strong attention to detail Must be able to stand, walk, stoop, bend, lift, and reach throughout your shift Excellent verbal communication skills Be flexible and adaptable to change, as well as the ability and willingness to assist in other aspects of Park Services operations (including but not limited to the ability to be cross-trained and or learn other aspects as required) OTHER NOTES: May perform other duties beyond scope of above as necessary to support the park as a whole Reports to Park Services Leadership
    $13 hourly Auto-Apply 2d ago
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  • P&C Licensed CSR

    Tata Consultancy Services 4.3company rating

    Customer support specialist job in San Antonio, TX

    Process policies applications, changes to policies, reinstatement of policies, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to confirm to insured party's specifications, canceling insurance policies as requested by customers, and verifying the accuracy of insurance company records. Make outbound calls to confirm policy-level / coverage-level changes to the customer Provide responses to insurance policy-related questions from the customer Issue or renew or cancel the policies based on the information provided by the customer Set up a reminder and follow up with customer on timely manner Customer service skills with good written, verbal communication skills and comprehension Ability to handle Inbound/Outbound calls as part of daily production. To have good data entry skills Ability to review and make decisions that are in line with business provided standard operating procedures. Qualifications: High School diploma Active Property & Casualty Producers Lines license for Ohio & Texas is a MUST. Any other state license is added advantage. Analytical and problem-solving skills Good with Analytical skills Should have decent understanding on how to perform Risk assessment & Investigative skills Requires organizational and time management skills to balance workload and meet deadlines. TCS Employee Benefits Summary: • Discretionary Annual Incentive. • Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. • Family Support: Maternal & Parental Leaves. • Insurance Options: Auto & Home Insurance, Identity Theft Protection. • Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. • Time Off: Vacation, Time Off, Sick Leave & Holidays. • Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $43,000 - $50,000 per year
    $43k-50k yearly 2d ago
  • Customer Enrollment Associate In Office

    The Briggs Agencies 4.4company rating

    Customer support specialist job in Comfort, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 7d ago
  • Environmental Service Representative (Waste)

    The Planet Group 4.1company rating

    Customer support specialist job in New Braunfels, TX

    Title: Environmental Service Representative (Waste) Starting Pay: Up to $28/hr + OT @ 1.5 Work Schedule: 7a - 4p OR 8a-5p Mon - Friday + OT WFH: hybrid options after fully trained Contract to Hire - 6 month contract and then direct hire Qualifications: Environmental background with hazardous and non-hazardous waste Experience with Shipping and Receiving / DOT regulations Computer skills Good customer service and comfortable on the phone Knowledge of RCRA and DOT Manager notes This person will be working in an office fielding calls and emails from both customers and internal employees MUST have a waste background - degree is preferred but not a must They will help schedule, coordinate, and follow up on waste tracking, shipping, characterizing and profiling Will need to be very organized and details Computer skills are a must Good with being on the phone A LOT This could be someone who is a Service Rep right now, Field Chemist that doesn't want to be in the field any longer, or anyone with haz waste background that would enjoy being on the phone Our client, one of the largest environmental services firms in North America, is seeking an analytical, detail-oriented Technical Services Representative for their Technical Services Team. This person will be responsible for job creation, data entry, scheduling, and supporting our customers. They provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management. Responsibilities: Provide high level service by responding promptly to customer requests, ensuring efficient job completion, conducting routine site visits and developing customer intimacy by serving as the main point of contact for all prospective and existing customers. Effectively manage an extensive book of clients by providing technical support to EH&S staff and onsite personnel in all aspects of Hazardous Waste Management. Assist with regulatory compliance and characterization of chemical, biological and radioactive waste. Prepare documentation for transportation of chemicals to appropriate disposal facilities. Assist Account Managers with the coordination of bids, proposals, and quotations for services such as lab packs and drum disposal, lab moves, onsite support services and field service-related projects. Maintain and grow existing customer base by providing quality control and following up with requests. Collaborate with Finance and Operations to process job folders, including appropriate job costing and invoicing by the set timelines. Work with Project Managers and Account Managers to understand financials and assist with the preparation of forecasts and various financial models. Perform monthly COGS reviews of certain service areas to ensure accuracy and completeness of financial results while finding ways to maximize gross profit. Basic Requirements: Proven organizational and time management skills Strong communication skills, both written and verbal Attention to detail with the ability to keep the big picture in mind Excellent soft skills; ability to work well with clients and co-workers Computer skills: MS Word, excel and ability to learn internal computer software Knowledge of RCRA and DOT Valid US Driver's License Must be eligible to work in the United States without sponsorship Must have a reliable form of transportation
    $28 hourly 2d ago
  • Customer Service Expert

    Palm Beach Tan-LST Austin I, Ltd.

    Customer support specialist job in Schertz, TX

    Job DescriptionBenefits: Employee discounts Flexible schedule Training & development At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
    $57k-130k yearly est. 26d ago
  • Customer Retention Specialist - State Farm Agent Team Member

    Trey Solis-State Farm Agent

    Customer support specialist job in San Antonio, TX

    Job DescriptionBenefits: Commission based on performance Paid time off Training & development You May Be a Great Fit as a Customer Retention Specialist at Trey Solis - State Farm Agent if: Youre the person people call first when life goes sideways - calm, steady, and ready to help. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. Youre a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while confidently recommending solutions. Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy. Location Address: San Antonio, TX 78213 At Trey Solis - State Farm Agent, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance. Responsibilities Communicate with existing customers regarding renewals and coverage options. Review accounts and assist with updates or changes as needed. Identify opportunities to enhance customer satisfaction and engagement. Maintain accurate records and documentation of interactions. Collaborate with team members to meet retention and outreach objectives. Qualifications Strong interpersonal and problem-solving abilities. Effective communication and listening skills. Detail-oriented with a focus on customer experience. Previous experience in customer service or account management preferred. Must be able to obtain applicable state insurance licenses.
    $29k-38k yearly est. 7d ago
  • Virtual Customer Relations Specialist

    Team Green Marketing

    Customer support specialist job in San Antonio, TX

    Are you ready to get to work and make an impact? If you have strong leadership skills and can work in a team environment, you might just be who we're looking for. We're looking for individuals who would be willing to be trained to work in our virtual offices. Some customer service is preferred but not necessary. Computer, high speed internet and phone with 3 way calling and knowledge of use are necessary. Excellent written and verbal communications skills and better than basic computer knowledge are a must. Job responsibilities include, appointment-scheduling, assisting with customer accounts, answering customer questions about company products and services. Must have friendly, professional phone demeanor, the ability to multitask and work unsupervised. Work is done through our virtual offices making this is a telecommute position. 85% of the work is done online with the other 15% done by phone. Complete comprehensive training provided. You will have access to our team of seasoned professionals and your own personal mentor. We have the latest in Virtual Office technology so that you may telecommute from your remote location. We offer part time and full time schedules, with the option of making your own hours. Attractive compensation comprised of residual income, commissions, bonuses and changing incentives. Advancement opportunities for those who qualify.
    $33k-49k yearly est. 60d+ ago
  • TRICARE Support Executive

    International Sos 4.6company rating

    Customer support specialist job in San Antonio, TX

    Join our Talent Network and be the first to know about our next hiring class! Please Note: This position is part of our talent network, and we are currently gathering interest for future opportunities. While we do not have a confirmed start date for the next class at this time, we encourage you to add yourself to our network to be considered once dates are finalized. Official Title: TRICARE Support Executive (“TSE”) in the Beneficiary Support Center (“BSC”) where our Enrollments and Claims teams are. Location: 654 Richland Hills Drive, San Antonio, TX 78245 Salary: base pay will be $21 per hour to be paid on a bi-weekly schedule.A shift differential will be available Schedule:Training will be for the first 6 weeks (5 days a week/ 9 hours per day w/ 1 hr unpaid lunch) and will consists of 4 weeks classroom training + 2 weeks on-the-job training.After you graduate from training, Agents will be scheduled any day of the week Sun-Sat (may not be consecutive work days). This position is fully office based, responding to inbound calls or contact from our beneficiaries based around the world, either current or former members of the US military and their families, who want to access medical services What you'll do • Answer all incoming calls promptly using the prescribes protocols and ensuring complete resolution. • Make outbound calls to follow up with beneficiaries and providers on queries, when appropriate. • To work with International SOS teams and designated Government points of contact to ensure TRICARE processes and benefits rules are understood and communicated accurately to beneficiaries. • Actively promote Electronic Claims Submission and Payment solutions and other self-servicing products. • Demonstrating professional, positive, caring and empathetic approach when assisting callers. • Maintains confidentiality of all beneficiary information. • Maintains specific quality and quantity standards. • Adheres to company policies and procedures at all times. • Assists with the training of new staff by mentoring them during their training program period, upon request. • Comply with established Service Recovery Protocol. • Attends and participates in International SOS Staff meetings and Education offerings. • Other duties as assigned. What you bring Required Work Experience • Worked in a call center environment. - Call handling, transfers, inbound and outbound • Understand call and email etiquette. • Worked in a health insurance, medical or any related business. • Exposed to administrative work like claims processing, enrollments, billing etc. • Experience with SAP or Salesforce is a plus • Or equivalent military experience Required Qualifications • Must be able to work a shift-based position with fixed schedules • This position does require someone who can obtain and maintain the appropriate level of tiered investigation access for a position of Trust after being offered a position. International SOS will facilitate. • Proficient at typing • Proficient at basic computer applications (MS Suite, Web browsing) • Preferably educated to High School level or equivalent • College Graduate Preferred Required Languages • English language skills (oral and written) • Ability to speak, read and write in Spanish preferred. • Bilingual in any other language is preferred International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
    $21 hourly 60d+ ago
  • Reservations Agent- CRO

    Valencia Group 3.8company rating

    Customer support specialist job in San Antonio, TX

    Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD-WINNING TEAM. Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels are created for today's passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond. The Central Reservations Office is based in downtown San Antonio. This is an in-office position with a business casual dress code. Parking is available for employees. JOB SUMMARY The Reservations Agent serves as a key point of contact for guests seeking room accommodations across all Valencia Hotel Group properties. This role is responsible for handling inbound and outbound reservation calls, entering and maintaining accurate booking information, reviewing availability and reports, and delivering a high level of service that supports revenue optimization and guest satisfaction. The position plays a critical role in the overall guest experience and supports hotel operations through accurate data entry, communication, and collaboration with internal teams. The role also provides cross functional support to the Collaborative Revenue Optimization Team, assisting with projects, promotions, and office based operational needs as business demands evolve. ESSENTIAL DUTIES & FUNCTIONS Guest Services Provide courteous, professional, and knowledgeable service to all guests Respond to guest inquiries regarding accommodations, rates, and policies Assist guests with special requests and ensure accurate documentation Address guest concerns professionally and escalate issues as appropriate Team Support and Training Work collaboratively within the Collaborative Revenue Optimization Team Support team goals related to service quality, accuracy, and productivity Participate in required meetings and training sessions Adapt to shifting priorities in a collaborative, team-oriented environment Ability to manage shifting priorities and support multiple projects simultaneously Communication and Reporting Communicate effectively with supervisors and team members regarding guest needs and operational updates Document guest interactions and reservation details clearly and accurately Safety & Compliance Follow all Valencia Hotel Group policies and procedures Report unsafe conditions or concerns to a supervisor immediately Maintain compliance with company standards and operational guidelines Operational Responsibilities Handle inbound and outbound reservation calls for multiple hotel properties Accurately enter, modify, and cancel reservations in the reservations system Review daily and weekly reports related to reservations and availability Maintain up-to-date knowledge of hotel offerings, loyalty program, rates, promotions, and policies Assist with inventory management and availability review as assigned Support Collaborative Revenue Optimization (CRO) initiatives by assisting with special projects as assigned Support with daily/weekly/monthly reader board updates Consistently meet established call center performance metrics/revenues Successfully complete required monthly quality assurance and test calls BASICS Maintain cleanliness and organization in all work areas Display courteous behavior with guests and team members Report any unsafe conditions immediately Ensure office equipment is in proper working condition Perform any additional duties as assigned by leadership Physical Requirements Sitting: Constantly, up to 8 hours per shift with appropriate breaks, using an adjustable office chair Standing/Walking: Occasionally Lifting/Carrying: Occasionally, up to 20 pounds Other Physical Requirements: Handling/Grasping: Frequently, including use of a computer keyboard, mouse, telephone, headset, and written documentation Reaching: Occasionally, including arm's-length extension to operate office equipment Working Environment Interior: Climate-controlled office and call center environment; Shared Office Space Exterior: Minimal; may include limited exposure when entering or exiting the building Qualifications CANDIDATE PROFILE Education and Experience High school diploma or equivalent required Previous customer service or call center experience preferred Hospitality or reservations experience strongly preferred ESSENTIAL SKILLS AND QUALIFICATIONS Strong verbal and written communication skills Excellent customer service and interpersonal abilities Effective time management and problem-solving skills Strong attention to detail and accuracy; Excellent organizational skills Proficiency in reservations systems, computer software, and telephone systems Ability to work in a fast-paced, call center environment Ability to work well independently and as part of a team Demonstrated reliability, punctuality, and consistent attendance BENEFITS: Medical, Dental, Life insurance Paid Time Off Paid Community Service Days Click here to learn more Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force. Valencia Hotel Group has been named in Newsweek's list of America's Greatest Workplaces in these categories: America's Greatest Workplaces for Women 2024 America's Greatest Workplaces for Job Starters 2024
    $28k-34k yearly est. 16d ago
  • Client Specialist Key North Star Mall

    Knitwell Group

    Customer support specialist job in San Antonio, TX

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00104 North Star TX-San Antonio,TX 78216Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $33k-58k yearly est. Auto-Apply 60d+ ago
  • Associate Customer Service Representative - Credit Cards

    Wells Fargo 4.6company rating

    Customer support specialist job in San Antonio, TX

    About this role: Wells Fargo is seeking an Associate Customer Service Representative in Consumer Lending. Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. Find out why we're the #1 financial services company to grow YOUR career. Apply today. In this role, you will: * Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment * Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems * Regularly receive direction from supervisor and escalate questions and issues to more senior employees * Interact with team on basic information, plus internal or external customers Required Qualifications: * 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues. * Ability to execute in a fast paced, high demand, metric driven call center environment. * Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy. * Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers. * Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information. * Knowledge, understanding and experience of internet, mobile, and social media technology. Job Expectations: * Must be able to attend full duration of required training period * Ability to work additional hours as needed * Must work on-site at the location posted * This position is not eligible for Visa sponsorship Training Schedule: * Training class will be for 8 weeks. Training hours are 8:00 am - 4:30 pm, Monday - Friday. Work schedule after training will be provided prior to start date. * We're open 24 hours, 7 days a week. * Your regular work schedule will be based on business need and will include working a weekend day and some holidays. Job Location: * 4101 Wiseman Blvd., Building 205, San Antonio, TX 78251 Posting End Date: 27 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $31k-39k yearly est. 5d ago
  • Customer support

    Amer Technology

    Customer support specialist job in San Antonio, TX

    Training Support Services (TSS) / Customer Service Duration: Long term contract NOTE: Hourly rate $10/hr, although after 90 days you get a 20% or 30% raise depending if you are doing CSR work or Support. They then have incentive programs where you can get another $1.50 after training, another $1.50 after SME Training….PLUS Yearly profit sharing bonus, and more depending on performance. TIMINGS: Training is typically 3-5 weeks and their schedule would be Mon - Fri 10am to 7pm. After training they will be placed on either 11am to 8pm or 12pm to 9pm both Mon - Fri, based on business needs. Desired qualities of future TSS • Professional, friendly and positive attitude. • Time management skills to meet expectations and deadlines. • Ability to learn and retain a vast amount of information in an limited time frame. • Dependable with strong work ethics that includes the ability to arrive to work on time and for scheduled days. • Honesty and Integrity is a must at all times with Office Ally. • Does not participate in “office drama” or negativity. • Committed to team work while being able to work independently. • The highest quality of customer service skills placing the customer needs first. • The desire to excel in the technical support environment by self-motivated assertiveness. • Ability to sit in one place for up to 8 hours. • This position requires an individual with a high level of multitasking skills. • Minimum typing speeds of 35-40 WPM, higher speeds preferred. • Quality grammar and punctuation skills for written communications. • Ability to be on the phone working with customers for entire shift and taking back to back calls when necessary. • This position requires the skill to control the call in a timely manner without conflict or causing escalation. Qualifications any degree or high school or diploma Additional Information All your information will be kept confidential according to EEO guidelines.
    $10 hourly 1d ago
  • Customer Service Teammate

    Go Car Wash

    Customer support specialist job in Schertz, TX

    TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $11-13 hourly 60d+ ago
  • Receptionist/Call Center Operator

    Red McCombs Ford 3.9company rating

    Customer support specialist job in San Antonio, TX

    Job Description Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities. Red McCombs Ford is looking for a friendly, organized and professional Receptionist to be the first point of contact for our customers - both in person and over the phone. Duties include but not limited to: Greet customers with a professional and friendly demeanor Handle inbound phone calls Schedule service reservations Work with our customer database (phone calls/emails/text) Work with Sales and Service staff Data entry and more Benefits include: Dental/Vision/Medical Christmas Bonus 401K Tenure Bonus We would love for you to join our team!
    $25k-28k yearly est. 25d ago
  • Customer Service Enrollment Specialist - In Office

    The Briggs Agencies 4.4company rating

    Customer support specialist job in Helotes, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 7d ago
  • Customer Service Expert

    Palm Beach Tan-LST Austin I, Ltd.

    Customer support specialist job in New Braunfels, TX

    Job DescriptionBenefits: Employee discounts Flexible schedule Training & development At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
    $57k-129k yearly est. 26d ago
  • TRICARE Global First Call Desk Customer Service Executive

    International Sos 4.6company rating

    Customer support specialist job in San Antonio, TX

    Overall purpose of the role The TRICARE Customer Service Executive (CSE) would be the first point of contact for the client, providing a full range of operational support to those seeking access to the TRICARE Overseas Program (TOP). Responding to inbound calls or contact from our beneficiaries based around the world, either current or former members of the US military and their families, who want to access medical services. Start Date: Monday, November 10th Location: 654 Richland Hills Drive, San Antonio, TX 78245 Salary: base pay will be $20 per hour to be paid on a bi-weekly schedule. Note: Candidates must be available to work shifts scheduled between 8:00 AM and 8:00 PM. Schedule: Training will be for the first 6 weeks (5 days a week/ 9 hours per day w/ 1 hr unpaid lunch) and will consists of 4 weeks classroom training + 2 weeks on-the-job training. After you graduate from training, Agents could be scheduled for Sun-Thurs, Sat - Wed, or the entire weekend, between the hours of 8A-8P (5 days a week/9 hours per day w/ 1 hr unpaid lunch). Agents are scheduled based on business needs. Weekends are rotating based on our work optimization report and all employees are required to work 3 holidays per year. This position is fully office based. Key Responsibilities Answering telephone calls and inquiries from US military personnel and their families to facilitate healthcare access. Redirecting calls to appropriate teams to resolve callers' needs. Using Salesforce CRM to manage and record cases, allocate tasks, send authorization letters, and follow up on actions. Escalating cases as needed and providing timely updates to stakeholders. Demonstrating professionalism, positivity, and empathy when assisting callers. Helping customers with healthcare inquiries, enrollment, and claims requests. Ensuring medical service requests comply with TRICARE policy. Coordinating treatment authorizations by liaising with global third-party providers (e.g., hospitals and clinics). Booking and modifying medical appointments for clients. Following up with customers when necessary. Logging customer feedback for quality improvement and handling service recovery. Researching relevant information for customers using available resources. Strictly adhering to HIPAA policies. Consistently embodying company values and promoting International SOS policies and procedures. Completing annual mandatory training as directed. Submitting weekly timesheets through the government timekeeping system. Performing other reasonable duties as assigned by the manager. Meeting and maintaining performance standards. Required Qualifications Required Work Experience • Worked in a call center environment. - Call handling, transfers, inbound and outbound • Understand call and email etiquette. • Worked in a health insurance, medical or any related business. • Exposed to administrative work like claims processing, enrollments, billing etc. • Experience with SAP or Salesforce is a plus • Or equivalent military experience Required Qualifications • Must be able to work a shift-based position with fixed schedules • This position does require someone who can obtain and maintain the appropriate level of tiered investigation access for a position of Trust after being offered a position. International SOS will facilitate. • Proficient at typing • Proficient at basic computer applications (MS Suite, Web browsing) • Preferably educated to High School level or equivalent • College Graduate Preferred Required Languages • English language skills (oral and written) • Ability to speak, read and write in Spanish preferred. • Bilingual in any other language is preferred International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
    $20 hourly 60d+ ago
  • Call Center Operator/Receptionist

    Red McCombs Ford 3.9company rating

    Customer support specialist job in San Antonio, TX

    Full-time Description Red McCombs Ford is looking for a friendly, organized and professional Customer Service Representatives to be the first point of contact for our customers - both in person and over the phone. Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities. Serves visitors by greeting, welcoming, and directing them appropriately Notifies company personnel of visitor arrival Directs visitors by maintaining employee and department directories Keeps a safe and clean reception area by complying with procedures, rules, and regulations Contributes to team effort by accomplishing related results as needed Answering phone calls in a swift, professional manner Transferring customers to the appropriate personnel Scheduling customers for service reservations Requirements Telephone Skills Verbal Communication Listening Professionalism Customer Focus Organization Handles Pressure Familiarity with phone systems Previous experience with Microsoft Office software preferred
    $25k-28k yearly est. 60d+ ago
  • Customer Service Enrollment Specialist - In Office

    The Briggs Agencies 4.4company rating

    Customer support specialist job in Geronimo, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 7d ago
  • Receptionist/Call Center Operator

    Red McCombs Ford 3.9company rating

    Customer support specialist job in San Antonio, TX

    Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities. Red McCombs Ford is looking for a friendly, organized and professional Receptionist to be the first point of contact for our customers - both in person and over the phone. Duties include but not limited to: Greet customers with a professional and friendly demeanor Handle inbound phone calls Schedule service reservations Work with our customer database (phone calls/emails/text) Work with Sales and Service staff Data entry and more Benefits include: Dental/Vision/Medical Christmas Bonus 401K Tenure Bonus We would love for you to join our team!
    $25k-28k yearly est. Auto-Apply 60d+ ago

Learn more about customer support specialist jobs

How much does a customer support specialist earn in San Antonio, TX?

The average customer support specialist in San Antonio, TX earns between $27,000 and $55,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.

Average customer support specialist salary in San Antonio, TX

$39,000

What are the biggest employers of Customer Support Specialists in San Antonio, TX?

The biggest employers of Customer Support Specialists in San Antonio, TX are:
  1. Catch Vibe Voice
  2. FBD Partnership
  3. BCforward
  4. Frozen Beverage Dispensers
  5. Optech Gente
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