Customer support specialist jobs in Spring, TX - 1,617 jobs

The salary range for this role is $14.25 to $15.00 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

A well-established industrial company is seeking a proactive and skilled Customer Service Representative to join their team. This role plays a key part in supporting customers and internal teams through exceptional communication, organization, and project management skills. The ideal candidate thrives in a fast-paced environment, is proactive, and can effectively manage multiple priorities. Location: Houston, TX Salary: $70,000-$80,000 Position Type: Direct Hire Responsibilities: Manage the full order process from receipt through fulfillment, ensuring accuracy and timeliness. Coordinate with internal departments - including sales, operations, and logistics - to ensure smooth order execution. Track and follow up on pending information or documentation to keep projects and orders moving forward. Prioritize workload and respond quickly to changing demands or urgent requests. Provide excellent customer service and maintain strong relationships with clients. Maintain detailed records and ensure all systems are updated accurately. Collaborate cross-functionally within the warehouse and office to resolve issues efficiently. Requirements: Minimum of 5 years of customer service or order management experience, ideally in a manufacturing, distribution, or industrial environment. Proven ability to prioritize tasks, manage time effectively, and stay organized in a fast-paced setting. Strong communication and problem-solving skills; able to think quickly and adapt. Experience with project management or coordinating multiple moving parts preferred. Industry experience in chemicals or chemical sales support is a plus but not required. Proficient in Microsoft Office and ERP/order management systems. Must be able to work fully on site and collaborate closely with team members across departments.

We are looking for a dynamic and motivated Customer Service Representative who is passionate about delivering outstanding customer experiences. The Customer Service Representative is responsible for providing excellent customer support, ensuring a positive and efficient experience for our customers. This role involves interacting with customers through multiple communication channels (phone, email, chat), resolving inquiries, troubleshooting issues, and guiding customers through solutions. Responsibilities Provide timely and effective customer service through phone, email, and online chat channels. Resolve customer inquiries related to products, billing, services, and technical support. Accurately log and track customer interactions using the internal system. Troubleshoot and resolve customer issues, escalating complex cases as necessary. Offer product and service information, helping customers make informed decisions. Assist with onboarding new customers and explaining company policies and procedures. Collaborate with team members to improve customer experience and operational processes. Follow up with customers to ensure issues have been resolved to their satisfaction. Stay updated on company products, services, promotions, and any changes in procedures. Qualifications High school diploma or equivalent (Bachelor's degree preferred). Proven experience in a customer service role, preferably in the telecommunications or technology industry. Strong communication skills, both verbal and written. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in customer service software, CRM systems, and Microsoft Office Suite. Problem-solving skills and attention to detail. Positive attitude and a passion for helping people. Ability to work independently and as part of a team. If you're interested in this position, please apply with your updated resume.

This leadership role oversees a frontline customer support team responsible for managing inbound customer interactions, order processing, and service-related requests. The Customer Service Team Lead ensures consistent service quality, operational discipline, and team performance while partnering closely with internal departments to support revenue, fulfillment, and customer retention objectives. The position blends people leadership, operational oversight, and customer advocacy in a fast-moving, metrics-driven environment. Core Duties Lead daily workflow and activity management for a team of customer-facing representatives. Coach, develop, and hold team members accountable to service expectations, quality standards, and response-time goals. Oversee incoming communication channels, ensuring prompt and professional handling of customer inquiries and requests. Maintain accurate records of customer interactions, transactions, and follow-ups within internal systems. Coordinate with cross-functional partners to ensure smooth execution of orders, timely quotations, and issue resolution. Review performance data and service metrics to identify trends, gaps, and improvement opportunities. Address escalated customer concerns and support resolution efforts to maintain strong client relationships. Facilitate onboarding and ongoing training for new and existing team members. Identify and implement process enhancements that improve efficiency and customer experience. Ensure adherence to all workplace safety standards and operational policies. Support sales-related administrative activities, including order entry and quote support. Manage corrective actions related to customer feedback or service discrepancies. Perform additional responsibilities as assigned. Leadership & Professional Competencies Strong ability to lead, motivate, and influence teams toward measurable results. Customer-focused mindset with sound judgment in problem-solving and decision-making. Ability to balance independent decision-making with collaboration across departments. Effective communicator with a professional, confident presence in written and verbal interactions. Comfortable managing priorities in a high-volume, deadline-driven environment. Demonstrated capability to navigate challenging customer situations calmly and professionally. Technical curiosity and aptitude to understand product specifications, documentation, and usage. Proven experience managing people and driving accountability. Required Background Several years of experience in a customer-facing support or service role within a business-to-business setting. Prior experience in a supervisory, lead, or team management capacity. Hands-on experience working with customer management and enterprise systems. Track record of managing multiple priorities in fast-paced operational environments. Proficiency with common business software tools. Flexibility to support varying schedules and operational needs. Dependable transportation. Preferred Experience Exposure to operational, manufacturing, or distribution-based environments.

Support customers at critical moments while building a career with long-term potential. Contribute to a positive, people-focused culture within a globally scaled energy organization. This role offers meaningful work, professional development, and clear pathways for growth. Primary Services is looking for a Customer Service Representative to support a large, well-established organization in the energy sector. This role sits within a high-volume customer operations environment where service quality and accuracy directly impact customer experience and business performance. As a Customer Service Representative, you will serve as a key point of contact for customers, supporting both inbound and outbound interactions while partnering with internal teams to resolve issues efficiently. Responsibilities Answer inbound customer calls related to billing, account updates, and online portal access. Make outbound calls to follow up on customer requests and assist with issue resolution. Process payments, refunds, and service-related tickets accurately and in a timely manner. Route new and renewal sales inquiries to the appropriate internal teams. Provide professional, accurate, and customer-focused support across all interactions. Collaborate with Care, Billing, and Sales teams to resolve customer issues efficiently. Meet defined performance metrics, including quality standards, average handle time, and service levels. Share customer feedback and insights to support process improvement and retention initiatives. Manage customer communications through email and chat channels in addition to phone support. Qualifications 1-3 years of call center or customer service experience required. Experience within the retail energy industry or regulated utility markets preferred. Ability to type at least 40 words per minute while navigating multiple systems. Proficiency with Microsoft Outlook, Word, Excel, and CRM platforms. Experience handling billing inquiries, payments, or account servicing preferred. Ability to manage a high-volume workload with consistent accuracy. Availability for occasional overtime based on business needs. Authorization to work in the United States without sponsorship.

W.W. Rowland Trucking Company, LLC has an immediate opening for an Intermodal Customer Service Representative to join our team in our Dallas, Texas location - open to consider candidates in the Houston metroplex . The position communicates with customers on service capabilities, work order input, coordination with dispatch, and provides information on shipment status for the terminal operation. Job Responsibilities and Duties: Provides information to customers on service capabilities and capacity availability Enters order information directly into the computer system (Intermodal) accurately and on a timely basis (immediate as received) Resolve service issues Schedule appointment times as required, meeting designated delivery windows set by the customer Communicates with customers (shippers, consignees, and third parties as required) to provide information on shipment status to communicate anticipated service issues, new pick-up and delivery times, and alternative solutions where possible Must be available one (1) Saturday per month to provide service support as part of the weekend team (will receive alternative weekday off during that week) Perform other duties as requested Abilities and Skills: Excellent organizational, interpersonal communication, and computer skills Detail-oriented and works effectively under pressure while meeting all applicable deadlines Must be able to work independently and productively with minimum supervision Recognize problems, identify possible causes and resolve routine problems Ability to establish and maintain a professional atmosphere for co-workers and customers Qualifications: Two (2) years of intermodal customer service preferred Strong attention to detail and excellent local geographical knowledge Bring energy, enthusiasm, and a positive attitude to the job Excellent verbal/written communication skills Computer Literate - (MS Word, Excel, and Outlook) required Bilingual is a plus W.W. Rowland Trucking Co., LLC is a leading transportation company based in Texas. We offer a variety of services including local, regional, and OT trucking, secure drop lots, container yard storage, repair, and custom modifications services. Our terminal in Dallas, Texas is hiring a Customer Service Representative to join the team. The Customer Service Representative communicates with customers on service capabilities, performs work order input and coordinates with the dispatch team.

Baskin Robbins Spring in Spring, TX is looking for one customer service to join our 8 person strong team. We are located on 3784 Rayford Road. Our ideal candidate is a self-starter, punctual, and hard-working. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Follow Brand standards, recipes and systems Follow safety, food safety and sanitation guidelines; comply with all applicable laws Maintain clean and neat work environment Team Environment Work well and interacts with others respectfully Respond positively to coaching and feedback Communicate with team members Able to learn and execute multiple tasks Qualifications Execute restaurant standards and marketing initiatives Handle POS transactions and payments with accuracy Prepare and deliver all products according to Brand standards Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers Basic computer skills Capable of counting money and making change Able to operate restaurant equipment (minimum age requirements may apply) We are looking forward to reading your application.

Job Responsibilities: Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Job Skills: Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases BSc in Information Technology or relevant diploma

We're searching for a part-time Ambulatory Services Representative II with our Outpatient Infusion Center at the Woodlands location, someone who's ready to be part of the best ranked children's hospital in Texas, and among the best in the nation. In this position, you will provide excellent customer service as the first contact for patients, providers and staff accessing virtual and/or non-virtual ambulatory clinics. May orient the patient to the virtual visit process to ensure patient success, if applicable. As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. Think you've got what it takes? Qualifications: Required H.S. Diploma or GED Required 2 years' experience in customer service or 2 years clerical, medical office, or business experience preferably in a Healthcare environment Job Duties & Responsibilities Admission- Check-In/Welcome desk, PAR's, Registration, Past Pending. Performs patient registration procedures per department process. May ensure patient is oriented to the virtual visit process and has all technology set up to successfully complete their visit. Ensures that all necessary patient forms are provided and filled out for the clinic visit Communicates with patients, staff and providers regarding patient arrivals, delays, and clinic processes. Alerts clinic staff and providers of any changes or discrepancies in patient's scheduled appointment Refers all patients with inadequate funding to the financial counselor with zero reported complaints. Changes status of all appointments daily to reflect arrived, cancelled, no-show, or rescheduled status. Maintains an organized filing system of current referrals in progress and already appointed, communicates all missed appointments to PCP and destroys missed referrals after one month. Reviews new referrals with provider of the day regarding appropriate appointment status. Reviews provider schedule for open slots to appoint patients. Coordinates scheduling. Assists, as needed, licensed staff with the non-financial aspects of the inpatient admission process, e.g., calls escort, helps with paperwork as needed. May perform closing procedures (i.e.- reconciling fee receipts, completing deposit notification forms, reconciling petty cash, balancing the credit card machines, completing batch reports in accordance with department processes Insurance Authorization/Collecting cash & deposits Charge Entry, Billing and Reconciliation Customer Service and communication

Specializing in creative solutions & bespoke brand awareness strategies, Continuity Marketing Inc. endeavors to go above and beyond all expectations. We are business leaders in the marketing industry, and we are looking to add a Public Relations Associate to the team. Job Description In the client services department, you will team up with other representatives and managers to set productivity goals and work diligently towards meeting them. To perform this job, you must be comfortable with speaking for extended periods of time and working with others. We are a company that is fully committed to helping you succeed, and we offer exceptional training and advancement opportunities to all of our employees; if you believe you have what it takes to keep our clients happy, we would be interested in making you a part of our team. Job Responsibilities Take incoming calls from clients and listen to concerns, complaints, and questions carefully. Maintain a professional demeanor at all times and take notes on customer remarks and issues. Fill out digital forms for new customers and actively promote additional services and products. Connect customers and vendors to the appropriate department if you are unable to assist them adequately with their needs. Meet with customer service managers and supervisors quarterly to discuss performance and set new goals; review recordings of calls and identify key areas that can use improvement. Respond to client email inquiries in a timely and courteous manner and send company emails to customers who have expressed interest in services. Attend regular training sessions in order to update skill set and knowledge of corporate procedures. Contact clients about unpaid or overdue accounts, and attempt to collect or make the appropriate payment arrangements; update account information if a payment is made. Qualifications Strong communication and problem-solving skills Ability to multitask High school diploma or equivalent Conflict resolution and de-escalation skills Additional Information All your information will be kept confidential according to EEO guidelines. Send us your resume for consideration!

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00362 The Woodlands, TX-The Woodland,TX 77380Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

Job Title:Customer Engagement Representative Reporting to:Branch Manager or Customer Service Manager StatusNon-Exempt Comprehensive Benefits Package At Pine Environmental Services, we believe our employees are our greatest asset. We are proud to offer a competitive and comprehensive benefits package that supports your health, well-being, and future, including: 3 Weeks of Paid Time Off (PTO) Bi-weekly accrued 401(k) with Company Match Medical, Dental, and Vision Insurance 8 Paid Company Holidays Additional voluntary benefits and professional development opportunities Purpose The Customer Engagement Representative's primary responsibility is to support Pine customers by responding to inquiries about rental equipment, as well as sales of our products and services. These efforts result in the growth of the Branch. In addition, this role will support our operations and outside sales team, as well as other offices and departments. Primary Responsibilities Intake customer inquiries for equipment rental, order status, and general questions. Develop and issue quotes for our products and services. Follow up on quotes, record in Pine's database the outcome. Review customer orders to confirm that equipment, accessories, consumables, quantities, price, and any special contract instructions are understood. Assist in branch sales and marketing efforts through outgoing phone calls and emails. Communicate customer Order Confirmations and follow up upon delivery. Update Pine's database with details and Call-Off information. Assist in scheduling delivery and pick-up of orders. Assist in locating equipment and shipping logistics. Help provide solutions when customers have issues. Enter repair orders when needed. Setup product replacement when needed. Maintaining contract files and customer correspondence. Record & investigate customer inquiries. PO processing when necessary. Billing/Invoicing customers. Credit card processing when needed. Promote a positive Health and Safety attitude / workplace. Have a basic understanding of our equipment and how it's used. Keep a clean, organized well-maintained office. Other duties as assigned. Knowledge, Skills, Core Competencies Excellent Communication Skills- Written, Verbal, Interpersonal, and Phone. Ability to think analytically, with focus on problem troubleshooting. A flexible and strong team player that can work in a fast-paced environment. Microsoft Office proficient. Education/Experience High School Diploma/GED or Higher 2 years of Customer Service Experience, preferably in the environmental/safety or rental field Environment This is a non-safety sensitive position. Employee will be in an office environment. Employee will bend, walk, stand and may sit for long periods of time. This position is 70% sedentary and 30% active and may include activities such as walking, standing, bending, stretching, climbing (ladder). Must be able to lift up to 25 lbs assisted or unassisted. Pine Environmental Services reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment #PineHP

Job Description Customer Success Representative Employment Type: Full-Time About the Role We are looking for a friendly, proactive, and customer-focused Customer Success Representative to support our clients throughout their entire experience with our company. In this role, you will act as the primary point of contact for customers, helping them onboard, answering questions, resolving issues, and ensuring they get the most value from our products or services. This is an excellent opportunity for someone who enjoys building relationships, providing support, and helping customers succeed. Key Responsibilities Serve as the main point of contact for customer questions, requests, and ongoing support Assist customers with onboarding, setup, or service activation Understand customer needs and guide them through best practices or solutions Follow up with customers to ensure satisfaction and successful use of services Troubleshoot issues and escalate to internal teams when necessary Maintain accurate records of customer interactions, updates, and progress Provide personalized service by understanding customer goals and challenges Monitor customer accounts to identify opportunities for improvement or additional support Collaborate with team members to enhance the customer experience and streamline processes Qualifications Strong communication and interpersonal skills Friendly, patient, and comfortable supporting customers of all backgrounds Ability to problem-solve and manage multiple requests at once Basic computer literacy, including navigating systems or CRMs Experience in customer success, customer service, sales support, or account management is helpful but not required Highly organized, reliable, and detail-oriented Ability to maintain a positive attitude in busy or challenging situations What We Offer Competitive pay with performance bonuses Hands-on training and ongoing coaching Opportunities to grow into senior customer success or account manager roles Supportive and collaborative team environment Ideal Candidate The ideal candidate is someone who genuinely enjoys helping people and wants to build strong, long-term relationships with customers. You'll thrive here if you're proactive, resourceful, patient, and committed to delivering an excellent customer experience from start to finish

Job Title: Customer Analyst/Representative - Freight Forwarding Job Type: Full-Time Salary: $40k to $50k Excellent Benefits Opportunities for professional development and career advancement. This client is a leading provider of freight forwarding and logistics solutions, dedicated to delivering exceptional service to our clients globally. We pride ourselves on our innovative approach and commitment to excellence in customer service. We are currently seeking a motivated and detail-oriented Customer Analyst/Representative/Graduate to join the team and make this position their own, which in turn will give you career progression as they grow into the role. Job Summary: The Customer Analyst/Representative will play a pivotal role in enhancing our customer service experience by analyzing customer data, handling inquiries, and supporting the logistics operations within the freight forwarding industry. The ideal candidate will have at least one year of relevant experience, showcasing their ability to work collaboratively in a fast-paced environment while providing outstanding service to our clients and Key Responsibilities: Customer Support: Serve as the primary point of contact for clients, addressing inquiries related to shipments, quotes, and service issues with professionalism and a customer-centric approach. Data Analysis: Analyze customer feedback and shipment data to identify trends, inconsistencies, and areas for improvement in service delivery. Reporting: Generate and maintain reports on customer satisfaction, service performance, and operational metrics to provide insights to management and support continuous improvement initiatives. Documentation: Assist in preparing and managing shipping documentation, ensuring compliance with industry regulations and company policies. Qualifications: Minimum of one year of experience in a customer-facing role within the freight forwarding or logistics industry. Strong understanding of freight forwarding processes, terminology, and documentation requirements. Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues. Proficient in data analysis tools and Microsoft Office Suite (Excel, Word, PowerPoint). Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team in a fast-paced environment. Customer service orientation with a passion for exceeding customer expectations. Preferred Qualifications: Familiarity with customer relationship management (CRM) systems. Experience with logistics software and tools. Knowledge of international trade regulations and customs procedures.

This position is responsible for scheduling Covery wellness services, as well as greeting and assisting every guest that enters the facility in the manner trained by Covery. Direct all efforts toward guest satisfaction, the achievement and maintenance of Covery at The Houstonian standards and profit maximization. The Covery Client Specialist should have previous experience working in an upscale or luxury service or retail environment. This person should have a professional and friendly demeanor and have a passion for providing caring hospitality. The Covery Client Specialist has exceptional written and verbal communication skills in English. Being bilingual is a plus, but not a requirement. This employee has an impeccable work ethic and a commitment to exercising integrity in every interaction. They will comply with company policies and standards and will take extra care to protect the privacy of our Covery clients. Having some knowledge of medical terminology is desired. This role is critical to maintaining the luxury standard and reputation of The Houstonian Hotel, Club & Spa while upholding the highest levels of discretion and professionalism. ESSENTIAL JOB FUNCTIONS • Adhere to all Houstonian policies and procedures. • Perform all guest activities in cordial, efficient and professional manner, at all times maintaining a commitment to guest satisfaction. • Work collaboratively within Covery and with other departments of The Houstonian Hotel, Club & Spa. • Report to work on time, in a clean and pressed uniform. Good personal hygiene and grooming should be evident. Employees should look professional and have no noticeable odor of smoke, body odor, perfume, food, etc. • Adhere to a professional relationship with clients of Covery. Discussion of internal matters of any sort with clients is not permitted. • Answer Covery phone calls and assist with questions and requests for assistance. Respond to emails and voicemails within one business day, sooner if possible. • Schedule all Covery wellness services (via telephone and in person) in a friendly and efficient manner. • Promote and sell additional services by listening to the needs of each guest and making suggestions that are appropriate to their situation. • Promote and sell all retail items via telephone and in person. • Ensure that Covery clients have properly completed all required paperwork prior to receiving any services or treatments. • Comply with all HIPAA standards and maintain absolute confidentiality for every client. • Maintain work areas in a neat and clean manner at all times, including all public areas and individual workstations. • Participate in maintaining and on-going organization of the retail areas of the Front Lobby. • Meet and greet each guest as they enter The Spa. Verify the guest's schedule and orient the guest to the Covery facilities and other amenities, obtain payment method upon exit. • Have expert-level knowledge of all Covery services, prices, apparatus, and facilities. Be familiar with the rest of The Houstonian Campus offerings, particularly those of The Club. • Confirm all guest appointments via phone, e-mail, or in person within allocated time given. • Assist Covery guests throughout their visit. Specific tasks may include giving tours of Covery, answering questions, explaining wellness treatments and their benefits, and escorting the guest to the specific areas. • Inform managers of any issues or concerns that are brought to your attention by a guest. Make notes in the client's file of any previous issues or other information that will be beneficial to providers on future visits. • Assist and support other team members / departments as needed. • Perform administrative duties including filing, ordering and restocking supplies, assisting with marketing promotions, and other duties as directed by management. • Participant in applicable training sessions, learning new techniques to be used in the performance of the job. • Attend staff meetings. • Consistently clock in and out for shifts and breaks. • Report any maintenance problems to Engineering and to Covery management. • Works in a safe and hygienic manner at all times. • Any other tasks as required by management. Qualifications KNOWLEDGE AND SKILLS • At least one year working in an upscale or luxury service or retail environment. • Computer proficiency including Microsoft Office Suite including Outlook, Word, and Excel and the ability to learn appointment booking and lead generation software. • Ability to communicate and collaborate within The Houstonian's culture of diversity, inclusion and respect. This manager will treat others with dignity and respect and exhibit conduct that reflects inclusion all times • Hands on, Team-Oriented work ethic. • Exceptional verbal and written communication skills in English • High ethics and integrity • Able to provide luxury-level service to members and guests at all times • Hours required: Scheduled days and hours vary based on departmental needs. Must be able to work evening or weekends occasionally LICENSES AND/OR CERTIFICATIONS • CPR/AED Certified PHYSICAL JOB REQUIREMENTSMust be able to meet the following minimum physical requirements for at least an eight-hour shift: • Physical Stamina: Sit for extended periods of time, see and read a computer screen and printed matter with or without vision aids, enter data into computer, operate standard office equipment, use a telephone, hear and understand at normal levels and on the telephone, speak so that others may understand at normal levels and on the telephone, stoop, reach overhead, grasp, push, pull, move or lift up to 30 lbs. on an occasional basis. • Hearing / Speech: Must be able to effectively engage in one-on-one communication with guests, members, and customers and use a 2-way radio to communicate clearly and accurately with co-workers. • Vision: Must be able to accurately read instructions, reports, and log sheets. Must be able to work with computers and PDAs in varying light conditions. • Literacy: Must be able to produce, read and understand reports, including security, incident and police reports. Must be able to analyze and process written information from a variety of sources and effectively communicate content of reports. • Chemicals/Agents: Must be able to work safely with chemicals according to SDS sheets and all applicable laws, codes and regulatory requirements.

About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time Assist clients, building individual connections, and providing direction with any questions or concerns Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner Deliver first class client experience at all times Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed Guide clients with regards to the latest studio promotions, membership discounts and/or special events Maintain product knowledge for all studio retail operations Participate in all relevant training and development programs and meetings as directed by Operations leaders Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: Deliver quality protein smoothies and customer service in the Fuel Bar Handle pre-orders and orders on the spot, custom to each client's needs Assist clients with questions and product selection Complete client's orders in a timely manner utilizing a POS transaction Maintain fuel bar department areas clean and sanitized Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy Prepare various fuel bar goods following company recipes Facility Maintenance: Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors Support in cleaning and maintaining of locker rooms to brand standard as directed Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas Conduct small studio repairs when appropriate Laundry services, including collecting, washing, and folding towels Adhere to daily and weekly cleaning and maintenance checklists Customer Service: Ensure all existing and new clients are provided with the highest level of hospitality Maintain client database and utilize information to increase client contact Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications Strong hospitality skills and alignment with Barry's Mission, Vision and Values. Ability to work either a full-time or part-time schedule Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. Friendly, outgoing personality and enjoy social interaction Exhibits enthusiasm for the studio and for the job Must be a patient, courteous listener, able to show empathy Responding to clients request with a can-do attitude Cooperative manner with a focus on team culture. Ability to prioritize and work within a fast-paced environment Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment Have an eye for detail and care for the studio's appearance and cleanliness Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness Maintain a professional appearance and behavior Demonstrate excellent communication skills Candidates must be at least 18 years or older to apply

Currently only offering part-time hours. Monday & Wednesday evenings and weekends required. Busy Midtown fine dining restaurant seeking motivated and focused individual to contribute to a team that is driven by achieving excellence in every aspect of their work. It is crucial that you be able to represent the restaurant with professionalism, confidence & kindness. Qualifications · Positive attitude and stays calm under pressure · Detail oriented and organized with a great work ethic · Excellent phone and communication skills · Ability to think critically · Effectively manage reservations · Proficient at multi-tasking · Must be available Thursdays - Sundays Duties · Effectively book the restaurant in a way to maximize space and guest experience · Maintain company standards during times of high volume · Explain menu items and other restaurant information as requested · Maintain knowledge of current dining options, menu items, VIP guests and their preference, and general restaurant/company information · Maintain high level of detail and professionalism · Ability to work independently for periods of time · Complete daily administration tasks · Must be able to charm the most high maintenance guests · Holidays required We offer a tight knit family, a professional environment, and the opportunity to help create truly incredible experiences for our guests. Potential for future full time employment and benefits. Work schedule Other Benefits Employee discount

To work with parents, campuses, and transportation personnel on day to day operations. This will include responding to telephone calls, looking up student information, and reading electronic maps. DUTIES and RESPONSIBILITIES: * Answer incoming calls and provide assistance as needed. * Handle questions and requests that fall within level of responsibility. * Access automated Transportation routes and reports to provide route information as appropriate. * Assist in checking routes for various reasons such as time schedules, mileage, road conditions, new addresses, etc. * Assist in radio dispatching to bus drivers. * Efficiently and effectively maintain a call log for each call received. * Maintain excellent attendance. * Maintain confidentiality of information. * Other duties as assigned. EXPERIENCE: QUALIFICATIONS: Education/Certification: * High School Diploma or GED Special Knowledge/Skills: * Ability to communicate effectively with others in a patient and cooperative manner * Ability to communicate professionally on radio * Working knowledge of Microsoft Windows * Able to communicate and work with bus drivers/monitors on routing needs * Ability to learn CISD programs (Routing Software, GPS, View It, Zonar, etc) * Must have excellent phone etiquette * Must have a positive attitude with the ability to work as a team player CONTACT INFORMATION: Maintain emotional control under stress. Occasional prolonged and irregular hours. Ability to read, communicate verbally, understand verbal and written directions, and work with minimal supervision. Frequent sitting, phone use, and working in crowded spaces. APPLY TO: To apply for this position, click "login" above. Additionally, once you've logged into your WinOcular application, upload your current resume and letter of interest and ensure your application is updated. Current employees must apply using the internal system. Directors have requested no telephone calls, please. SALARY: Minimum hourly rate - $13.70 DAYS: 236 START DATE: 2025-2026 School Year