Customer support specialist jobs in Springfield, MO - 245 jobs
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AAA-The Automobile Club 4.5
Customer support specialist job in Springfield, MO
Customer Service Specialist. Well-known AAA Brand Products and Service. Excellent Earning Potential. Paid Training. If you are a career-minded, service-driven professional looking to join a fast-paced organization, then you have come to the right pla Customer Service Specialist, Customer Service, Specialist, Retail, Insurance
$26k-32k yearly est. 7d ago
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Customer Service Attendant (FT)
Blue Iguana Car Wash
Customer support specialist job in Springfield, MO
Job Title: Car Wash Customer Service /Attendant Advisor Who you are: You are an initiative-taking, assertive take-charge person who loves to meet and talk to new people every day. Being face-to-face with a new customer every minute is your happy place. You like a challenge and are excited by other ways to make money other than just your base pay.
The opportunity: You will greet all new non-wash club members at one of our state-of-the-art locations in and around the Springfield, MO area. You'll be provided with Customer Service, Product Knowledge and Sales training. We'd love for you to become the new top Service Advisor in our company and earn handsomely while doing so!
Who we are: We are the largest locally owned Express Car Wash chain in the area. We want to serve our local community with a smile, while cleaning up the area cars, one-at-a-time!
What you'll do:
You are the front lines and the first smile a customer will see from our company!
You will greet all our soon-to-be-raving fans at a location around Springfield.
You will convert them to "Raving Fans" and turn them into loyal Unlimited Wash Club customers.
Must haves for candidates:
A smile and attitude that lights up the room when you walk in.
A passion for serving the customer with a smile.
Amazing verbal skills that put people at ease when you speak.
Nice to have in a candidate:
Previous sales experience.
Knowledge of and experience in world class customer service.
Details:
PT and FT hours are available.
Hourly pay plus bonus $ for every new "raving fan" aka new Wash Club member, you convert!
To apply:
Record a 1-minute video introducing yourself and explain why you're a good fit. Email to
Complete the application and attach your resume and any relevant information at BlueIguana.jobs.
Powered by JazzHR
$21k-28k yearly est. 7d ago
Technical Service Representative - Packaging Coatings
Ppg Architectural Finishes 4.4
Customer support specialist job in Springfield, MO
As a Technical Service Representative (TSR), you will support the Packaging Coatings segment focusing on Mid- West accounts. You will manage technical service activities used at packaging manufacturing customer's plants! The TSSR will work directly with internal and external teams to improve the performance of PPG products and work on mutually valuable projects with our customers. You will help advise overall scheduling of TSSR resources for US and Canadian (USCA) including contractors and lead major customer product Secure Launches. You will report to the USCA Technical Sales and Service Representative Manager.
Key Responsibilities
Manage multiple customer sites while collaborating with customers at various levels to ensure quality and expectations is meeting customer requirements.
Delegate PPG coating technologies to operate successfully in and sometimes outside the established customer operating window.
Handle pre-sales and/or post-sales technical support including commissioning, installation, testing and maintenance service to customers.
May be asked to lead projects, assist with process improvements, and look for cost savings for the customer.
Coordinate, investigate, and recommend new business tools for users as requested.
Qualifications
High School Diploma with a technical background in Chemistry and/or Engineering with 5+ years of proven experience in the can making industry.
Experience with customer quality systems and processes.
May travel extensively in support of key customer programs.
#LI-REMOTE
About us:
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD™
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit *********** and follow @ PPG on Twitter.
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are "One PPG" to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email ******************.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process. These include PTO, Dental, Health, Vision, 401k matching and Holiday time off.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
$30k-34k yearly est. Auto-Apply 14d ago
Relationship Specialist - Springfield, MO
AFC 4.2
Customer support specialist job in Springfield, MO
Who We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here: ****************************
AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit ********************************
AFC's Core Values:
Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other's efforts. We stand committed to the success of our customers.
We're Looking For:
We are seeking a Relationship Specialist who enjoys and is energized by building relationships through meaningful interactions with current and prospective customers. You will be part of a local team responsible for providing financing (floorplanning) for independent auto dealers. You will be involved in elevating customer relationships, attracting new business, and growing AFC revenue while balancing risk. The ideal candidate will have three years of experience in customer-facing, sales, or sales support roles.
Where You'll Work:
The ideal candidate will reside within the Springfield, MO market and travel within their assigned territory.
You Are:
Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your peers, celebrating their wins, and supporting them through their struggles.
Powered by Passion. you are obsessed with customer service and helping our customers realize their unlimited potential. You understand our dealer's success is built upon the commitment and perseverance of your efforts.
Vision-Driven. you focus on understanding your customers' future needs and are dedicated to continuous improvement; making it easier for customers to do business while preparing for what's to come.
Dedicated. you have an unwavering “people-first” commitment to ensure success and provide support to your customers and team.
You Will:
Use critical thinking to assess business and risk situations and make decisions with little oversight.
Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues.
Grow the portfolio organically and assist in promotional efforts to new and existing accounts for product campaigns and cross-platform partnerships.
Manage, service, and balance risk on customer accounts
Manage existing accounts and drive new growth opportunities.
Embrace our culture of supporting others' success as they grow in their role.
Must Have's:
A minimum of three to five years of experience in customer-facing, sales, or sales support roles.
A valid driver's license with reliable and dedicated transportation.
Ability and desire to frequently travel (50-75%) within your market to support our current and prospective customer base.
Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity, and the ability to adapt.
Proficiently apply sales expertise, adapt to audiences, maintain curiosity, and effectively resolve core dealer issues.
A strong understanding of portfolio management, risk, and new business development.
Ability to work independently and autonomously when needed as well as part of a team.
Ability to use and understand technology required for your position such as mobile applications and software.
High level of accountability towards local goals and business targets.
Nice to Have's:
Previous auto industry or financial services experience
Experience with Google Workspace, Salesforce, Tableau
What We Offer:
Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Sound like a match? Apply Now - We can't wait to hear from you!
$27k-38k yearly est. 22h ago
Personal Lines Customer Service Representative
Insurance Partners 3.9
Customer support specialist job in Springfield, MO
Benefits:
Company parties
Competitive salary
Free food & snacks
Opportunity for advancement
Paid time off
Training & development
Join a team that cares about our customers and you! Insurance Partners Inc in SPRINGFIELD, Illinois, is looking for an experienced and committed individual to join our team as a Full-Time Customer Service Rep and Account Manager. In this role, you will manage insurance accounts to maintain strong business relationships and ensure customer satisfaction. You will play a vital role in managing and growing our customer base.
Apply now
to join our team and begin a role with excellent career growth and earning potential. Compensation: $38,000.00 - $44,000.00 per year
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you're looking for a career that offers flexibility, job stability, competitive compensation, and more, then you've come to the right place! Working with an independent agency is a great career choice.
Independent insurance agents protect our customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price.
The demand for insurance professionals is growing every day! Is this career right for you?
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to Big I of Illinois Association.
$38k-44k yearly Auto-Apply 60d+ ago
Relationship Specialist - Springfield, MO
Openlane
Customer support specialist job in Springfield, MO
Who We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here: ****************************
AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit ********************************
AFC's Core Values:
Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other's efforts. We stand committed to the success of our customers.
We're Looking For:
We are seeking a Relationship Specialist who enjoys and is energized by building relationships through meaningful interactions with current and prospective customers. You will be part of a local team responsible for providing financing (floorplanning) for independent auto dealers. You will be involved in elevating customer relationships, attracting new business, and growing AFC revenue while balancing risk. The ideal candidate will have three years of experience in customer-facing, sales, or sales support roles.
Where You'll Work:
The ideal candidate will reside within the Springfield, MO market and travel within their assigned territory.
You Are:
Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your peers, celebrating their wins, and supporting them through their struggles.
Powered by Passion. you are obsessed with customer service and helping our customers realize their unlimited potential. You understand our dealer's success is built upon the commitment and perseverance of your efforts.
Vision-Driven. you focus on understanding your customers' future needs and are dedicated to continuous improvement; making it easier for customers to do business while preparing for what's to come.
Dedicated. you have an unwavering “people-first” commitment to ensure success and provide support to your customers and team.
You Will:
Use critical thinking to assess business and risk situations and make decisions with little oversight.
Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues.
Grow the portfolio organically and assist in promotional efforts to new and existing accounts for product campaigns and cross-platform partnerships.
Manage, service, and balance risk on customer accounts
Manage existing accounts and drive new growth opportunities.
Embrace our culture of supporting others' success as they grow in their role.
Must Have's:
A minimum of three to five years of experience in customer-facing, sales, or sales support roles.
A valid driver's license with reliable and dedicated transportation.
Ability and desire to frequently travel (50-75%) within your market to support our current and prospective customer base.
Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity, and the ability to adapt.
Proficiently apply sales expertise, adapt to audiences, maintain curiosity, and effectively resolve core dealer issues.
A strong understanding of portfolio management, risk, and new business development.
Ability to work independently and autonomously when needed as well as part of a team.
Ability to use and understand technology required for your position such as mobile applications and software.
High level of accountability towards local goals and business targets.
Nice to Have's:
Previous auto industry or financial services experience
Experience with Google Workspace, Salesforce, Tableau
What We Offer:
Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Sound like a match? Apply Now - We can't wait to hear from you!
$34k-62k yearly est. Auto-Apply 60d+ ago
Customer Service Enrollment Specialist - In Office
The Nuckolls Agency
Customer support specialist job in Ozark, MO
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 8d ago
Customer Service Representative, with sign design and production training
Fastsigns 4.1
Customer support specialist job in Springfield, MO
Do your friends and co-workers refer to you as a people person? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. Assisting with marketing and social media will also be part of your daily routine. A good driving record is a must.
Other aspects of this position is cross training into the actual production of the signs themselves and possibly training to use the digital printers and engravers. The ability to learn and use power tools, measuring tools, and to work independently as well as together with a helper. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $16.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$16 hourly Auto-Apply 60d+ ago
Customer Service Advisor
Radius Recycling
Customer support specialist job in Springfield, MO
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
Promote the Pick-n-Pull Safety Culture.
Be a team player. Work as a member of the team to help the team achieve its goals.
Maintain a high level of integrity.
Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
Follow all company policies and procedures.
Identify when customer interaction requires assistance from management.
Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
Additional duties as assigned.
Qualifications:
Must work safely at all times.
Must have good people skills with an outgoing friendly positive attitude.
Able to work retail hours including overtime, weekends and holidays.
Must have reliable means of transportation.
Must be able to read, write, and speak in the English language.
Bilingual in Spanish a plus, but not required.
Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
Vision must be sufficient to perform job functions safely as described above.
Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
Exposure on a regular basis to outdoor weather conditions.
Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
$26k-34k yearly est. 60d+ ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer support specialist job in Springfield, MO
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialistsupport, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$27k-32k yearly est. 9d ago
Customer Care Specialist / Seasonal
Mosquito Joe
Customer support specialist job in Springfield, MO
Mosquito Joe of Springfield is Hiring! Mosquitos suck, but your job doesn't have to! At Mosquito Joe of Springfield, our mission is to make outside fun again. We provide mosquito control services to residential and commercial customers and we are looking for a Customer Care Specialist to join our team!
About the job:
The Customer Care Specialist answers the phone and provides delightful service to our customers by assisting with scheduling, answering questions, solving problems, and signing up new customers.
They know all Mosquito Joe services and policies, and communicate to customers the expectations, procedures and tips applicable to the service being provided. They're our "Joe's In The Know.
The Customer Care Specialist is a seasonal job, early spring through late fall, with possibility for extension through the winter.
Business hours are M-F, 8am-5pm. . .give or take. Some days we start earlier, some days we end later depending on weather and customer needs.
What we offer: We'll provide the training that will make you an expert in mosquito and the systems we use to deliver services to customers, along with a fun team and generous referral bonuses. Our owners are passionate about creating a work environment where employees can thrive.
What you bring to the table:
Our Customer Care specialist must be friendly, professional, honest, and enjoy delivering excellent service to our customers.
We look for people who can work independently, make decisions on the fly and who are detail-oriented.
Our ideal candidate has 2-3 years of experience in delighting customers over the phone, strong computer skills (Email, DropBox, MS Office, etc), and excellent administrative skills.
Flexible and adaptable work schedule is a plus.
Basic pest control knowledge is a bonus.
Diversity commitment
Mosquito Joe of Springfield is committed to creating and maintaining a workplace where all employees have an opportunity to participate and contribute to the success of the business, and are valued for their skills, experience, and results. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your culture, ethnicity, race, sex, gender, nation of origin, age, veteran's status, color, religion disability, sexual orientation and beliefs.
Think you've got the mojo for this job?
If you've read this far, maybe you should give us a buzz (pun intended). We look forward to hearing from you!
When you put on a Mosquito Joe uniform, you become part of the family-a group of people committed to excellent customer service and passionate about making the outdoors a place that's fun for everyone. Working for our franchises means they'll take care of you the way they take care of their own family and friends. Because Mosquito Joe is not just a company that focuses on getting rid of pesky bugs, we're a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers.
*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
$28k-34k yearly est. Auto-Apply 60d+ ago
Account Service Representative
Wil Fischer Companies
Customer support specialist job in Springfield, MO
Account Service Representative
Department: Sales
Reports to: Department Team Leader
Hours: Monday - Friday
Pay: $18/hour
Mileage: Personal vehicle is used and paid mileage
Job Description:
Account Service Representatives are responsible for producing maximum sales and distribution of draft and/or package products and providing quality service to all customers on an assigned route. The Account Service Representative's primary duties include implementation of approved Company programs and policies that will result in the achievement of sales volume and merchandising goals while effectively presenting the Company's brands to the retailer and the consumer.
The Account Service Representative is expected to monitor and control inventory levels for each account by conducting a physical inventory and restocking all coolers and in-store space and displays to provide maximum availability of products while maintaining quality control and freshness standards. The Account Service Representative is responsible for maintaining and updating all Point-of-Sale materials at each retailer's location. The Account Service Representative is responsible for maintaining current knowledge of all supplier brands and packages, pricing information, and promotional/marketing activities. The Account Service Representative is responsible for maintaining strong, productive relationships with all customers to facilitate sales and complete required surveys
Servicing includes, but is not limited to moving and lifting of 25 - 35lbs during rotation, merchandising, and storing our products.
The following factors, among others, will be considered when selecting the successful candidate(s) for this position.
Market Knowledge
Marketing Program Execution
Product Sales/Results
Merchandising Skills
Communication
Relationships with Customers
Quality Assurance
Qualifications:
High school education required
Computer knowledge
21+ years of age
Safe driving record
Class E License
Vehicle Insurance
Highly self-motivated with a positive attitude
Ability to work with little supervision
Ability to repetitively pull, push, bend, squat, twist, crawl, climb, walk, and reach above head height.
Experience:
Customer service experience preferred
Benefits Included!
Affordable Health Insurance
Dental Insurance
Vision Insurance
5 Paid Holidays
Vacation Time
401K Matching
Gym Reimbursement Program
Free Wellness Program
Note: Duties of all positions may be adjusted as needed to meet business objectives.
$18 hourly 60d+ ago
Account Service Representative - Mileage Paid!
Wil Fischer Distributing Companies
Customer support specialist job in Springfield, MO
Schedule: Monday-Friday
Pay: Starting at $37,440/year salary + Monthly Commission + Annual Incentives
Mileage Reimbursement
Are you a people-person who enjoys working independently and being on the move?
Start your career with a growing beverage distributor offering guaranteed base pay , uncapped commission , annual incentives , and some of the lowest-cost health insurance in the industry. If you're 21+, ready to build relationships with local retailers, and want a job where no two days are the same , we want to hear from you!
What You'll Do:
Visit local retail accounts on a set route each day (home every night!)
Build relationships with store managers and staff
Take product inventory and restock shelves, coolers, and displays
Maximize visibility of our top beverage brands
Maintain fresh product rotation and clean, attractive merchandising
Stay informed on pricing, promotions, and brand updates
Lift/move cases of product (25-35 lbs) and work hands-on in the field
What Makes You a Great Fit:
21+ with a valid driver's license
Safe driving record and current auto insurance
Strong self-motivation and time management
Friendly, professional, and customer-service driven
Able to bend, twist, lift, squat, and climb as needed
Bonus if You Have:
Customer service or route sales experience
Familiarity with the beverage industry or merchandising
Why Join Us?
Our team members have a great total rewards package :
Bi-weekly Commission + Year-Round Incentives
Extremely Affordable Health Insurance
Dental & Vision Insurance
Disability & Accident Insurance
6 Paid Holidays + Vacation Time
Gym Reimbursement Program
Free Wellness Program
401(k) with Company Match
📋 Quick Apply Requirements:
Pass drug screen, physical, and background check
Provide your own vehicle and auto insurance (we reimburse mileage that covers additional insurance coverage, gas, and maintenance!)
Must be able to perform physical tasks required in merchandising
Apply now to start your route toward a rewarding and steady career!
$37.4k yearly Auto-Apply 15d ago
Customer Service Specialist
Crete Professionals Alliance
Customer support specialist job in Springfield, MO
Abacus!, is hiring! Abacus! is an independent, full-service accounting and advisory firm specializing in accounting and consulting services for businesses and individuals. Join a rapidly growing organization with a strategic vision and dynamic plan
We are seeking a Customer Service Specialist to join our team.
We are committed to fostering a supportive and inclusive workplace where every
team member can thrive. Apply today to be part of a company that values its
people and their contributions!
Objective:
The Customer Service Specialist is responsible for resolving IRS and state tax notices, supporting clients through audit processes, and ensuring full tax compliance. This role serves as a liaison between clients and tax authorities, provides strategic advice on penalty relief and compliance issues, and ensures timely, accurate resolution of all tax-related correspondence. The ideal candidate is detail-oriented, experienced in audit defense, and skilled in delivering proactive, compliant solutions to reduce clients' tax burdens and improve their overall financial stability.
Essential Functions:
Analyze IRS and state tax notices, prepare accurate responses, and determine required actions for resolution.
Represent clients in correspondence and negotiations with the IRS and state authorities to resolve penalties, notices, and audits.
Prepare audit defense files, collect documentation, and provide guidance on audit expectations and strategies.
Conduct technical research to develop compliant responses and identify resolution opportunities.
Identify and apply for penalty abatements, tax relief programs, and settlement options.
Maintain accurate records of tax notice responses, resolutions, and client communications.
Collaborate with internal departments to support integrated tax resolution strategies.
Recommend and implement process improvements for handling tax notices and audit cases.
Educate clients on notice triggers and compliance practices to prevent recurring issues.
Utilize tax software and digital tools to manage client cases efficiently and compliantly.
Competencies:
Notice Review & Response: Analyze and respond to federal and state tax notices with precision and in compliance with current regulations.
Client Advocacy: Serve as the primary contact with tax authorities, representing client interests in audits, correspondence, and negotiations.
Audit Preparation: Prepare supporting documentation and coach clients through audit-related processes and expectations.
Tax Research & Strategy: Use authoritative tax research tools to develop defensible strategies and support responses.
Penalty Abatement: Identify opportunities for penalty relief and manage the preparation and filing of abatement requests.
Documentation & Compliance: Maintain detailed records of all correspondence, filings, and outcomes to meet compliance requirements.
Cross-Functional Collaboration: Partner with tax, legal, and financial departments to provide a holistic, client-focused resolution experience.
Supervisory Responsibility
This position has no supervision responsibilities. He or she will have the Senior Tax Resolution Specialist as a supervisor.
Position Expectations & Work Environment
This is a full-time hourly non-exempt position. While performing the duties of this job, the employee works normal office hours (with guilt-free flexibility). Some weeks over 40 hours will be required.
Location & Travel
Based in Springfield, MO, but also serve employees in all Abacus! physical locations and those working remotely.
Required Education & Experience
Preferred Bachelor's degree in Accounting, Finance, or a related field. Enrolled Agent preferred.
Physical Demands
The physical demands described are representative of those necessary for an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This does not list all the duties of the job. You may be asked to perform other assignments and duties. You will be evaluated in part based on your performance of the tasks listed in this job description.
Abacus!, one of the fastest growing firms in the regional area, is wholly dedicated to helping our clients achieve their financial objectives while also allowing our employees to reach their greatest potential. Our team of Abacus Professionals provide a distinctive level of service in tax, audit, accounting, and business consulting. Our passion for our clients and employees is the driving force behind all our work and the reason we are recognized as an entrepreneurial leader.
Your Abacus Experience: You'll find that things are distinctively different here at Abacus, and we're proud of it. We center on one key component: people. We foster an environment of growth, trust, and confidence and you'll see it in daily interactions, hear it regular conversations, and live it as part of our Abacus Culture.
Our Award-Winning Firm: We're proud to be recognized by local, regional, and national organizations for our distinctive culture, great work environment, and our focus on ethics, quality and economic impact. Abacus' distinctions include:
Inside Public Accounting's Top 300 Firm in the U.S. #280 - 2024, 2025
An Inside Public Accounting's Fastest Growing Firm in the U.S. - 2024
Accounting Today's No. 16 Fastest-Growing Firm in the U.S. - 2024
An Accounting Today's Top Regional Leader in the Midwest - 2023, 2024
Inside Public Accounting's Best of the Best Firms - 2023
A Biz 417's Best Place to Work - 2021, 2022, 2023, 2024, 2025
An Accounting Today's Top 100 Best Firms to Work For - 2009, 2010, 2020
2021 Better Business Bureau Torch Award Recipient - highlighting ethics and quality
Finalist for Springfield Business Journal's Economic Impact Awards - 2021, 2023
Website: AbacusPro.com
“Abacus!”, an independent member of the Crete Professionals Alliance, is the brand name under which Abacus CPAs, LLC and Abacus Business Consulting, LLC provide professional services. Abacus CPAs, LLC and Abacus Business Consulting, LLC practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations, and professional standards. Abacus CPAs, LLC is a licensed independent CPA firm that provides attest services to its clients, and Abacus Business Consulting, LLC provide tax and business consulting services to their clients. Abacus Business Consulting, LLC is not licensed as a CPA firm. The entities falling under the Abacus! brand are independently owned and are not liable for the services provided by any other entity providing the services under the Abacus! brand. Our use of the terms "our firm" and "we" and "us" and terms of similar import, denote the alternative practice structure conducted by Abacus CPAs, LLC and Abacus Business Consulting, LLC.
Crete Professionals Alliance is an equal opportunity employer, considering all
applicants for employment regardless of race, color, religion, sex, gender identity,
pregnancy, national origin, ancestry, citizenship, age, marital status, physical
disability, sexual orientation, genetic information, or any other characteristic
protected by state of federal law.
#LI-JL1
Customer support specialist job in Springfield, MO
Job Title: Certified Peer SupportSpecialist
Department: Adult Recovery Services
Employment Type: Full-time
Are you a recovering individual who wants to make a positive impact on others' lives? As a Certified Peer SupportSpecialist, you will have the unique opportunity to leverage your personal journey to inspire and support individuals navigating behavioral health and substance use disorders. Join our compassionate team dedicated to helping others find their path to recovery. Your ability to connect with clients due to your shared experiences, along with strong communication skills and a compassionate demeanor, will be instrumental in guiding individuals towards achieving their recovery goals. If you're passionate about making a difference and supporting others on their journeys, we want you on our team.
In this role, you will work alongside other mental health professionals, providing vital support and guidance throughout the recovery process. Your contributions will ensure comprehensive care and support for our clients, enhancing their lives and promoting a healthier future.
This position offers…
• Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement - Company paid for work functions requiring travel
• Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to the bottom of this post to learn more
Key Responsibilities:
• Share your personal recovery story to inspire and motivate clients.
• Provide emotional support and validation to clients.
• Help clients identify their strengths and personal resources to aid in their recovery.
• Collaborate with the treatment team to develop individualized treatment plans.
• Assist clients in setting goals and imagining future possibilities.
• Provide information about community resources and services.
• Attend community activities with clients and/or accompany them to appointments.
• Maintain accurate records and reports of client progress and activities.
Education, Experience, and/or Credential Qualifications:
• High School Diploma/GED
• Must have a valid driver's license and a favorable recent driving record.
• Certified Missouri Peer Specialist (must have completed the certification program).
• Personal experience with recovery from behavioral health and/or substance use disorder.
• Strong communication and interpersonal skills.
• Ability to relate to individuals from diverse backgrounds and cultures.
• Knowledge of community resources and services.
• Compassionate and non-judgmental attitude.
Additional Qualifications:
• Successful completion of background checks, including criminal record, driving record, abuse/neglect, and fingerprint check.
• Current driver's license, acceptable driving record, and current auto insurance.
Physical Requirements:
• ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, including moving objects. Repetitive movements of hands, fingers, and arms for typing during the work shift.
• Jobs are sedentary if walking and standing are only occasionally, and all other sedentary criteria are met.
Keywords: Certified Peer SupportSpecialist, Peer Support, Behavioral Health, Substance Use Disorder, Recovery Support, Mental Health, Community Resources, Interpersonal Skills.
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.
$30k-48k yearly est. Auto-Apply 60d+ ago
Customer Experience Specialist
Oakstar Bank 4.2
Customer support specialist job in Nixa, MO
The Customer Experience Specialist serves as the first point of contact for customers and consumers contacting the bank via phone, email, or secure message. This role is responsible for delivering exceptional customer service by resolving inquiries, providing account information, assisting with digital banking support, and escalating complex issues appropriately. The Customer Experience Specialist ensures a positive customer experience while adhering to all regulatory and security protocols.
ESSENTIAL DUTIES
• Answer incoming calls in a prompt, courteous, and professional manner.
• Verify customer identity in accordance with bank security procedures before providing account information.
• Assist customers with account inquiries including balances, transactions, statements, deposits, and withdrawals.
• Handle a variety of customer requests such as password resets, debit card activation, stop payments, and address changes.
• Educate customers on bank products, services, and digital banking tools (e.g., online banking, mobile app, bill pay).
• Investigate and resolve routine issues related to account access, unauthorized transactions, and technical errors.
• Escalate complex or unresolved issues to appropriate internal departments (e.g., fraud, IT, operations) following escalation protocols.
• Follow up with customers to ensure satisfaction and resolution when necessary.
• Guide customers through the use of online and mobile banking platforms and functions.
• Adhere to all applicable banking regulations and internal privacy/security standards.
• Report suspicious activity or potential fraud according to established protocols.
• Identify customer needs and make appropriate referrals to sales or product teams for services such as loans, credit cards, or financial planning.
• Promote customer loyalty by providing a positive, empathetic, and knowledgeable experience.
• Accurately document all customer interactions in the CRM or case management system.
• Stay current on product updates, policy changes, and procedural enhancements.
• Participate in team meetings, training sessions, and performance coaching.
SECONDARY DUTIES
The Customer Experience Specialist performs duties specific to the position and other functions as assigned.
RESPONSIBILITIES
• Ensure compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations.
• Treat people with respect, keep commitments, inspire the trust of others, work ethically and with integrity, uphold the bank's values, and accept responsibility for one's own actions.
• Demonstrate knowledge of and adherence to EEO policy, show respect and sensitivity for cultural differences, educate others on the value of diversity, promote a working environment free of harassment of any type, and value a diverse workforce.
• Follow policies and procedures, complete tasks accurately and on time, support the bank's goals and values, and benefit the bank through outside activities.
• Perform the position safely, without endangering the health or safety of yourself or others, and report potentially unsafe conditions to management. Comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSHA Act of 1970 that are applicable to one's position at the bank.
• Possess and maintain a current driver's license and a vehicle with appropriate insurance coverage. Both are required to drive while performing assigned duties and responsibilities.
• Possess and maintain adequate skills in computer operation, including email, word processing, spreadsheet, and specialty software programs.
• Possess and maintain adequate typing skills to meet the needs of the position.
• Possess and maintain adequate math skills to meet the needs of the position. This may include the ability to count currency and coin, calculate interest, balance accounts, add, subtract, multiply, and locate routine mathematical errors.
• Practice effective and efficient organizational and time management skills.
• Be able to work with general supervision while performing duties.
• Use effective oral, written, and interpersonal communication skills. This includes the ability to apply common sense when carrying out instructions, interpreting documents, understanding procedures, writing reports and correspondence, and speaking clearly to customers and employees.
• Be able to deal with routine problems involving multiple facets and variables in standardized situations.
SUPERVISOR RESPONSIBILITY
The Customer Experience Specialist is not responsible for the supervision of any employee(s).
ENVIRONMENT, PHYSICAL & MENTAL DEMANDS
The environment for this position is primarily a non-confined office-type setting in which employees are free to move about at will. This environment may include some minor annoyances, such as noise, odors, drafts, temperatures, etc.
Physical demands include writing, typing, speaking, listening, lifting (up to 25 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception, and adjusted focus), sitting, walking, standing, squatting, kneeling, and reaching.
Mental demands include analytical reasoning, reading and understanding documents or instruments, performing detailed work, following directions, problem solving, providing effective customer or employee communication, performing accurate math calculations, understanding language, engaging in effective verbal and written communication, enduring stress, conducting multiple concurrent tasks, and withstanding constant interruptions.
Physical and mental demands also include correct usage of the following equipment: telephones, cellular phones, copy and fax machines, adding machines or calculators, encoders, money counters, credit card terminals, postage machines, cash recyclers, vaults, computers, and related printers.
Work environment characteristics, physical demands, and mental demands are representative of those an employee encounters while performing the essential functions of this job and represent the knowledge, skill, and/or ability required to perform the job in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Qualifications
These qualifications are general guidelines normally considered essential to the satisfactory performance of this position. The specifications listed below are representative of the knowledge, skill, and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviations from these qualifications.
• Associate's degree or Bachelor's degree preferred.
• 1-3 years of experience in a customer service or call center environment, preferably in banking or financial services.
• Bilingual (English/Spanish or other languages) is a plus.
• Excellent communication and interpersonal skills.
• Strong problem-solving ability with keen attention to detail.
• Strong knowledge of banking terminology, products, services, and regulatory requirements.
• Patience and professionalism when working with upset or confused customers.
• Ability to learn and use multiple systems simultaneously.
• Ability to handle sensitive customer information with discretion and confidentiality.
• Dependable, punctual, and able to work a flexible schedule if needed.
• Proficient computer skills, including proficiency in the Microsoft Office Suite and banking software.
• Experience with call center software, CRM systems, and banking platforms preferred.
• Ability to work a full-time schedule with rotating shifts, including some evenings and Saturdays.
• Ability to work overtime during peak periods or to meet deadlines.
Management reserves the right to change this position description at any time according to business needs.
$26k-32k yearly est. 13d ago
Travel Reservationist and Administrator
Discover Branson
Customer support specialist job in Branson, MO
Branson, MO Travel Reservationist and Administrator
Full Job Description Purpose of Position: Assist the Operations Manager in overseeing Guest Services and customer reservations. This position includes answering phone calls, assisting customers, selling tickets, data entering vacation details, reserving shows, hotels and other vacation items.
Customer service is our #1 priority - experience the difference working with an A+ rated and BBB Accredited company that began in 1982. Enjoy an extremely experienced leadership team that provides freedom and flexibility to anyone willing to work hard and excel in all aspects of the position.
This position offers an hourly wage with aggressive commissions and has potential for salary and incentives. Full benefits available after 60 days - including Major Medical, Dental, Vision, Life, Matching 401k (12 months), special considerations at local attractions, shows and activities.
Job Summary for Branson Travel Reservationist and Administrator position:
The Quick Job Pitch - This position requires a strong knowledge of Branson, Shows, Atttractions, Things to Do and general sales and booking concepts, as they related to Branson, Missouri. We work hard and thus multi-tasking and ability to be versatile as it relates to Branson vacation booking, timeshare & travel club booking, as well as general understanding of the Branson travel industry. Sky is the limit on the position.
Duties & Responsibilities
Responsible for assisting the Director of Operations by providing cooperative leadership and managing processes to ensure and maintain all company expectations are met regarding quality, service, profit, and teamwork.
Assist in promoting, developing and maintaining a work environment that provides an exceptional
Guest service experience for both team members and Guests.
Assist with operating Reservations and admin with organization and commitment to excellence.
Assists in ensuring all updates and policies are consistently communicated and followed.
Maintains a high standard of integrity, service, and hospitality at all times with team members, customers and co-workers.
Develops strong customer relations through frequent communication, professional, courteous and ethical interpersonal interactions. Develops customer profiles and maintains an effective trace system, including dates and references, in order to best meet client needs, resulting in superior account services and increased revenues.
Assists in ensuring that customers are 100% satisfied with their vacation experience.
Experience, Skills, and Education
Requires a knowledge of business leadership etiquette, principles and practices.
Requires the ability to speak English and communicate clearly and effectively, both orally and in writing.
Effective communication includes the ability to handle team member and guests' issues with finesse and professionalism.
Requires ability to relate and interact with people in a warm, friendly and professional manner.
Requires solid proficiency in computer skills, composition of letters and reports, and a keen attention to detail.
Requires the ability to handle multiple tasks simultaneously and efficiently.
Ability to work on at least 1 weekend day
Ability to be "on-call".
A Desire and Drive to succeed and win the day.
Apply in person at the following location:
Discover Branson Visitor's Center
1105 W. 76 Country Blvd
Branson, MO 65616
Job Posted by ApplicantPro
$19k-25k yearly est. 14d ago
Customer Service Advisor
Radius Recycling
Customer support specialist job in Springfield, MO
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
* Promote the Pick-n-Pull Safety Culture.
* Be a team player. Work as a member of the team to help the team achieve its goals.
* Maintain a high level of integrity.
* Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
* Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
* Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
* Follow all company policies and procedures.
* Identify when customer interaction requires assistance from management.
* Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
* Additional duties as assigned.
Qualifications:
* Must work safely at all times.
* Must have good people skills with an outgoing friendly positive attitude.
* Able to work retail hours including overtime, weekends and holidays.
* Must have reliable means of transportation.
* Must be able to read, write, and speak in the English language.
* Bilingual in Spanish a plus, but not required.
* Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
* Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
* Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
* Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
* Vision must be sufficient to perform job functions safely as described above.
* Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
* Exposure on a regular basis to outdoor weather conditions.
* Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
$26k-34k yearly est. 22d ago
Customer Service Representative, with sign design and production training
Fastsigns 4.1
Customer support specialist job in Springfield, MO
Do your friends and co-workers refer to you as a people person? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. Assisting with marketing and social media will also be part of your daily routine. A good driving record is a must.
Other aspects of this position is cross training into the actual production of the signs themselves and possibly training to use the digital printers and engravers. The ability to learn and use power tools, measuring tools, and to work independently as well as together with a helper.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
$27k-33k yearly est. 60d+ ago
Peer Support Specialist - Military Services
Brightli
Customer support specialist job in Springfield, MO
Job Title: Peer SupportSpecialist - Military Services
Department: Adult Community Services
Employment Type: Full-time
Are you a passionate individual looking to make a significant impact in the lives of military personnel? As a Peer SupportSpecialist in Military Services, you will play a crucial role in helping individuals cultivate recovery skills and fully engage in their personal journey towards healing. By leveraging your lived experience, you will inspire hope and motivation in those you serve, ensuring they find the necessary tools and support to succeed in their recovery. Join our dedicated team, where compassionate collaboration and understanding are at the heart of what we do. Your unique insights will drive the success of our community-focused initiatives, providing invaluable assistance to our clients as they work towards healthier, more fulfilling lives.
In this role, you will collaborate closely with clients, families, and multidisciplinary teams to foster connections with essential resources, guiding clients through the various stages of recovery and helping them achieve their goals.
This position offers…
• Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement - Company paid for work functions requiring travel
• Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to the bottom of this post to learn more
Key Responsibilities:
• Collaborate with individuals to develop personalized treatment plans that address their specific needs.
• Maintain regular communication with referral sources and guardians to discuss progress, transition planning, and relevant clinical matters.
• Participate in meetings to ensure continuity of care for individuals.
• Assist in researching and referring individuals to outside resources when necessary.
• Schedule treatment appointments and provide transportation to and from Recovery Support Services and community-based services.
• Support clients in accessing medical services and document all services in accordance with state and CARF standards.
• Offer crisis intervention and facilitate group education sessions as scheduled.
• Foster recovery and resilience in individuals with mental health and substance use disorders through peer support.
• Help individuals identify their strengths and resources for recovery.
• Encourage clients to live a healthy, productive, and sober lifestyle during and after their time in the facility.
Education, Experience, and/or Credential Qualifications:
• Must be willing to self-identify as a present or former client of mental health and/or substance use services or self-identify as a person in recovery from mental health and/or substance use disorder.
• Requires one year of direct and personal experience with the mental health system as a primary consumer of services.
• Able to complete a state-approved Certified Peer Support training program and other required trainings within six months of employment.
• High School Diploma or equivalent is required.
• Certification as a Recovery SupportSpecialist (CRSS) is preferred but not required.
Additional Qualifications:
• Successful completion of background checks, including criminal record, driving record, abuse/neglect, and fingerprint check.
• Current driver's license, acceptable driving record, and current auto insurance.
• Must be 21 years of age or older.
• Minimum one (1) year of recovery.
Physical Requirements:
• ADA Consideration - Light work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently to move objects.
• Requires walking or standing to a significant degree, or entails working at a production pace that involves the constant pushing and/or pulling of materials, even though the weight of those materials may be negligible.
Keywords: Peer SupportSpecialist, Military Services, Recovery Support, Mental Health, Community Support, Substance Use Disorder, Resilience, Crisis Intervention, Treatment Plans, Behavioral Health.
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.
How much does a customer support specialist earn in Springfield, MO?
The average customer support specialist in Springfield, MO earns between $26,000 and $50,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.
Average customer support specialist salary in Springfield, MO
$36,000
What are the biggest employers of Customer Support Specialists in Springfield, MO?
The biggest employers of Customer Support Specialists in Springfield, MO are: