Customer support specialist jobs in Springfield, OH - 1,377 jobs

Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Vision insurance CUSTOMER RELATION SPECIALIST Retail Furniture Bedding Appliances Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Customer Care Specialist II (Remote) Description: GENERAL DESCRIPTION The Customer Care Specialist II will work directly with clients via Phone, E-mail, Chat and / or other electronic methods of communication to resolve their application and product issues. In addition, the Technical Customer Care Specialist will also be responsible for routine customer questions relating to product usage within the company. This role is responsible for leveraging technical knowledge to deliver excellent care to clients while adhering to quality assurance standards. SPECIFIC RESPONSIBILITIES Handle routine customer questions relating to product usage. Provide technical support on issues through to resolution. Maintains expert-level knowledge of business processes and procedures. Accurately log all customer information in the CRM tool. Facilitate communication to other departments as needed to resolve client concerns. Communicate with key stakeholders to identify and resolve inquiries. Provide proper follow- up to ensure customer is kept apprised of the issue status. Job Requirements:Customer Care Specialist II Candidates should be within 50 miles of Sacramento, CA or Wilmington, OH. High School Diploma/GED and 3 years' experience OR Any level degree or certification beyond High School Diploma/GED and up to 1 year experience OR 5 years' experience. Strong technical skills (Microsoft Office, Salesforce.com, or similar CRM, contact center software). Serves as a customer care agent for an assigned customer base or product area. Responds to customer inquiries received via telephone or online. Documents and reports on customer inquiries, status, and resolution. Follow up with customers on issue status and resolution to ensure ongoing high satisfaction levels. Determines problem source (i.e., hardware, software, user access). Resolves issues where possible. Refers difficult and complex issues to internal technical experts and/or. Refers issues to management. Documents issues for future reference, internally and externally. Builds working relationships with customer representatives and with cross-functional teams. Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI-SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

REAL ADDED VALUE: A CONTENTED CUSTOMER. WE ALWAYS GO THE EXTRA SMILE. USE NUMBERS. CREATE JOY. BMW FINANCIAL SERVICES. It takes a team with exceptional interpersonal skills and a can-do attitude to deliver great customer service. People who are alway Customer Service, Advocate, Customer Experience, Service, Retail, Automotive

Bobb Automotive- Bobbsaysyes.com has been doing business in Columbus since 1924, a well established and respected Auto Company. We are expanding our A-Team, which is our Call Center. Are you bored by your current job or frustrated with not being able to find work? Are you a POSITIVE person with a FRIENDLY VOICE? Want something challenging, exciting and rewarding? Want to help people grow and do something with purpose? Do you want to be part of an organization that will help you reach your full potential? Do you want a career with a company that cares about your growth, success and fulfillment in life? Bobb Automotive is: • Well known for its charitable support throughout the area • An exciting, vibrant, creative place to grow and excel • Dedicated to maintaining a positive, success-minded culture Culture and employee satisfaction is a primary focus here! Be part of a team that makes a difference. Because we are a fast growing company, we have many opportunities for growth and often promote from within. Here's an exciting opportunity to join a growing, fun and market-leading organization as a Customer Care Representative. Our Customer Care Reps are the face and voice of our company and are responsible for the first impression our organization makes with new customers. This is our "A-Team". The Bobb Automotive A-Team is made up of positive professionals who are dedicated to helping others own a nicer, newer car. • A-Team members make beginning the process of buying a nicer, newer car easy and fun. • A-Teamers help people make good decisions about their next vehicle and find the solutions they need. • A-Teamers believe that everyone deserves to drive a nicer, newer car and that nobody should have to drive a car they hate. • A-Team members know that every introduction to Bobb Automotive--bobb says yes has the power to change somebody's life. You will make relationships and offer free advice to potential customers OVER the TELEPHONE. You do not have to close sales. You are just responsible for beginning a relationship and opening a dialogue in a positive way by being a friendly voice on the phone to people who have already reached out to us and asked for our help. You will be answering questions and scheduling appointments. We are looking for people with a friendly voice and a positive attitude that have a passion for making new relationships and enjoy the art of conversation. If you like building relationships and the challenge of making new connections, then we want to help you grow and build a lucrative career with us. Our A-Team Members Enjoy: Competitive Compensation hourly + weekly bonus Additional spiffs and contests to earn rewards and cash Health, Dental, Vision after 30 days 1 week paid vacation after 1 year Position Qualifications: This energetic, positive and self-motivated star will possess the following background, experience, skills and attributes: Experience in Customer Service, hospitality, restaurant or retail Confidence to speak to new people on the phone The ability to ask questions Excellent verbal communication skills Positive, upbeat and savvy communicator Career oriented Must be comfortable using a computer Ability to meet and exceed productivity and performance goals A passion for creating and building business relationships Strong work ethic, professional manner and positive attitude We believe that work and life should be Enjoyable, Simple & Prosperous. If you believe in this too, we want to hear from you.

Account Coordinator / Order Entry Schedule: Monday-Friday, 9:00 AM - 6:00 PM About the Role We are looking for a detail-oriented Account Coordinator to join our team! In this role, you will serve as a key point of contact for customers and internal departments, ensuring smooth order processing and exceptional service. You'll manage a high volume of orders, maintain strong relationships with warehouse and freight partners, and contribute to a collaborative team environment. Responsibilities + Communicate effectively with customers and internal teams (Purchasing, Sales, Operations, Logistics, Accounting). + Maintain close relationships with warehouse and freight carriers regarding customer orders. + Provide backup support for other Customer Service Representatives as needed. + Process a high volume of incoming orders via phone, email, and fax; accurately enter details into SAP. + Respond to inquiries on product availability, shipping, invoices, returns, and other customer needs. + Reconcile purchase order and order discrepancies promptly. + Run and review daily and ad-hoc reports. + Assist with special projects and process improvements. + Collaborate with Account Managers on customer updates and inquiries. + Manage a consistent book of business (200-250 customers). Qualifications + Experience: 1-2 years in order entry or customer service. + Education: High school diploma or equivalent. + Technical Skills: Proficiency in Microsoft Word and Excel; SAP experience preferred. + Ability to perform basic Excel formulas (SUM, AVG, etc.). + Strong attention to detail and accuracy. + Excellent organizational and multitasking skills. + Ability to thrive in a fast-paced environment. + Strong communication skills (verbal and written). + Team-oriented mindset. Additional Skills + Familiarity with data entry and order entry processes. + Experience building long-term customer relationships. Job Type & Location This is a Contract to Hire position based out of Dublin, OH. Pay and Benefits The pay range for this position is $23.08 - $23.08/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Dublin,OH. Application Deadline This position is anticipated to close on Jan 26, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations. Some of the functions the Customer Service Associate will perform: Embodies our values: Adventure Guides, Serve Others and Own It Assists in fostering an energetic and positive working environment Frequently communicates with customers via phone Partners with all team members to create an easy transaction and great in home delivery service Develops strong relationships with customers who shop with us in-store and online Listens to the customers' needs and presents possible options Requirements The Ideal Candidate will have, among other skills and abilities: High school diploma or general education degree (GED); or equivalent combination of education and experience Ability to read, write and comprehend simple instructions, short correspondence, and memos Ability to effectively present information in one-on-one and small group situations to customers and team members Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Demonstrated ability to handle customer calls displaying good phone skills Track record of serving others and putting team goals first Owners mindset; takes ownership over everything within scope of responsibility Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job Proactive approach; identifies and solves problems Adaptability; flexible to shifting priorities and a changing environment Desire to continuously improve If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.

At UniFirst, we Always Deliver-for our customers and our people. As a Route Service Representative (RSR), you'll be the face of UniFirst to our customers, building strong relationships and ensuring their needs are met with reliability, professionalism, and care. This is a dynamic role for someone who enjoys being on the move, engaging with customers, and taking ownership of their route. You'll manage deliveries and pickups, grow your customer accounts, and work independently while representing a company with a strong culture and a nationwide presence. If you're customer-focused, motivated, and ready to thrive in a field-based service role, this could be your next great opportunity. What Your Role Entails: Manage an Assigned Route: Serve as the primary point of contact for customers, delivering and picking garments and products daily. Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency. Deliver Consistent, Reliable Service: Ensure on-time, accurate deliveries and returns while maintaining strong customer satisfaction. Grow Customer Relationships: Build rapport with customers, address service needs, and introduce new garments and products to enhance their experience. Drive Sales Growth: Identify upselling opportunities and grow your route, increasing your earning potential. Represent UniFirst on the Road: Operate a company walk-in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships. Engage in a Physically Active Role: Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety. Contribute to Service Excellence: Troubleshoot service issues, manage inventory, and ensure compliance with safety standards. Maintain a Predictable Schedule: Monday-Friday daytime hours with no nights, weekends - servicing the same route and customers each week to build consistency and trust. Core Competencies Customer-Centric Mindset & Relationship Building: You consistently deliver outstanding service that exceeds expectations, building lasting trust with every customer on your route. You understand that each interaction is an opportunity to strengthen relationships and grow business. Time Management, Route Efficiency & Safety Awareness: You manage your route with precision, balancing timely deliveries and pickups with safe driving practices. You maintain a consistent schedule, handle unexpected challenges with ease, and ensure each stop receives the same level of quality service and care. Dependability, Problem-Solving & Professional Communication: You take ownership of your responsibilities, showing up prepared, following through on commitments, and representing UniFirst with professionalism. You communicate effectively with customers and internal teams, quickly addressing needs or concerns, and finding solutions that support both service excellence and business growth. Sales & Upselling Mindset: You identify opportunities to introduce new garments, products and services that benefit the customer, driving additional revenue while enhancing the value you provide. You approach upselling as a way to strengthen customer relationships, ensuring their needs are met with the right solutions at the right time. Why You'll Enjoy This Role Consistent Customer Connections: Service the same set of customers on your dedicated route, building trust and strong, long-term relationships. Earning from Day One: This is a commissioned role from your first day in the field, with your income growing as you expand and upsell your route. Make a Direct Impact: Be the face of UniFirst for your customers-delivering great service, resolving issues, and helping their businesses succeed. Qualifications What You Bring to UniFirst Driver's License & Safe Driving Record: Must be at least 21 years old with a valid driver's license, a clean driving record, and reliable transportation. DOT Compliance: Meet all Department of Transportation (DOT) requirements, including a physical exam. Educational Requirements: High school diploma, GED, or military service required. Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service. Relevant Experience: Prior experience in customer service, route sales, or delivery, roles is a plus! Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience. Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods. You Will Benefit From: Competitive Compensation: Competitive wages, 401(k) with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more. Training & Development: Formal training through our SCP program to set you up for success as an RSR Career Development: Continuous training and growth opportunities Company Culture: A supportive and inclusive workplace rooted in a strong sense of community Stability & Work-Life Balance: Monday-Friday daytime schedule, no nights or weekends Inclusive Culture: A diverse and inclusive work environment that values a variety of backgrounds and perspectives. Join UniFirst for a Rewarding Career At UniFirst, you'll find opportunities for advancement in a supportive and diverse environment. If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we'd love to hear from you! The estimated weekly base compensation for this position is $800 weekly guaranteed pay with additional earned commissions. Additionally, geographic differentials may apply based on the location where the position is ultimately filled, which could affect the final compensation. Please note that there is no application deadline for this role, and the recruitment process will continue until the position is filled. About UniFirst UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

Benefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Growing up in a State Farm family, I was inspired by the impact an agent can have on people's lives, and that's what led me to this career. Today, what I enjoy most about being an agent is making a difference-not just for our customers and their families but for my team as well. One of the milestones I'm most proud of is being recognized as a Top Agency in the State of Ohio, which reflects the strong conversations we're having with clients to ensure they're properly protected. Our team thrives on collaboration, constantly driving one another to grow and improve every day. I lead with a servant's heart, providing the tools, training, and support needed to help my team reach their goals. We're deeply involved in the community through organizations like Kiwanis, local school donations, wildlife habitat support, and scholarships for local districts. We also make time to have fun together with casual Fridays, quarterly outings like Top Golf or dinner, and a year-end retreat. Our agency offers travel opportunities when goals are met, team retreats, and flex time for top performers. We're looking for someone who is motivated, upbeat, personable, and a true self-starter. Success is celebrated through dinners, awards, trips, cash incentives, and public recognition. What excites me most about bringing on a new team member is helping them build a balanced, rewarding career with limitless potential. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Andy McMahon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Benefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: We're excited to be approaching our 10-year anniversary this December! Our close-knit team is made up of 5 full-time and 1 part-time team members, and we treat each other like family. With a strong team spirit, we work toward shared goals while keeping things light and fun-mixing professionalism with plenty of camaraderie along the way. We offer a retirement plan with match, paid time off, a benefits allotment, and ongoing promotions with rewards like cash, extra time off, or items from a team member's wish list. I bring 20 years of State Farm experience (including time as a team member myself) and a Bachelor's in Business Administration from Elon University, with a focus on Management. Our office is laid back but driven-we push hard for results while keeping a positive, supportive vibe. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Beau Burton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Performs responsible work providing administrative support in the Mobility Services Department, which includes pass sales for COTA Mainstream and supporting Mobility Coordinator as needed. Performs other duties in alignment with the COTA Strategic Plan and in support of the organization's vision to Move Every Life Forward. ESSENTIAL JOB FUNCTIONS: Provides administrative support to the Mobility Services Department; Interacts with Mainstream customers and potential applicants, relatives of Mainstream customers and applicants, human service providers, and advocacy groups for individuals with disabilities to provide general information on paratransit services, policies and procedures; Supports the paratransit service operation by performing routine duties; opens and distributes departmental mail; staffs the paratransit information telephone line; answers and screens incoming telephone calls, answering general questions when applicable or referring them to the appropriate staff member. If information gathering is necessary, compiles and returns responses to customer requests and inquiries; Counts, maintains and distributes Mainstream pass, ticket inventory and merchandise sales for the organization; Promotes a positive customer experience by offering support and guidance to individuals requiring assistance with Mainstream service information, including purchasing tickets, the eligibility process, and Mainstream Lost and Found; Assess Customer needs; exercise good oral and written communication skills, whilst articulating relevant information and directions in an organized and concise manner; takes proactive steps to maintain positive experiences; Informs customers about new product/service features and functionalities; collaborates with various team members across departments to problem solve and exceed customer expectations; Operates Cisco/Finesse phone system, multi-display computer, copier and other office equipment. Uses COTA email and other software to handle general inquiries. Handles customer contacts and ensures accuracy when relaying information to Customer Care personnel; exhibits empathy and understanding when interacting with customers regarding contacts. OTHER JOB FUNCTIONS: Performs other duties as assigned. Regular, predictable and punctual attendance required. MINIMUM EDUCATION & EXPERIENCE REQUIRED: Requires a High School Diploma or GED, and three (3) years of experience in a professional or office environment. LICENSES & CERTIFICATIONS: None KNOWLEDGE, SKILLS & ABILITIES: Knowledge of Trapeze and Microsoft Office, including Excel, Word, Outlook, and PowerPoint; Knowledge of standard office practices and procedures, current office technologies and keyboarding; Skills in verbal and written communication; Skills in human relations; Ability to communicate effectively orally and in writing using all available mediums (i.e., E-mail, voice mail, correspondence); and Ability to lift heavy/bulky packages and endure long periods of walking and driving. PHYSICAL REQUIREMENTS: This position requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects, and the following additional physical abilities: Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. Hearing 1: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound. Mental Acuity: Ability to make rational decisions through sound logic and deductive processes. Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers. Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely. Talking 1: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Visual Acuity 1: Have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading. COTA has the right to revise this position description at any time. This position description does not represent in any way a contract of employment. The duties of the position include: Answering and screening incoming calls, answering general questions, strong customer service skills Complete oversight of the Mainstream Pass Sales Process Counting, maintaining, and distributing ticket/passes requests over the phone and in-person

We're Hiring: Call Center Customer Service Representative 📅 Contract: 6-12 months (Contract-to-Hire) 💲 Pay: $19.00-$19.16/hour Are you an experienced call center or customer service professional who enjoys helping customers and resolving issues in a fast-paced environment? This is an opportunity to support clients at a leading financial services organization, delivering high-quality account support and building long-term career stability. ✅ What We're Looking For: 1+ year of call center or customer service experience Experience handling high-volume inbound calls Strong communication, active listening, and problem-solving skills Comfort working with account information and following procedures Banking, financial services, or regulated industry experience is a plus Associate's or Bachelor's degree in Business, Finance, or a related field preferred, not required 💼 What You'll Do: Handle inbound calls to support customers with account-related inquiries Provide accurate, professional, and timely service Research, troubleshoot, and resolve customer issues Document all interactions clearly and accurately Meet individual and team performance metrics 🌟 Why Join Us? Work with a well-known financial institution Structured training and ongoing support Fast-paced, team-oriented call center environment Opportunity for contract-to-hire conversion based on performance Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. 👉 Apply now to take the next step in your customer service career!

Agregado al sistema: 09/10/25 10:47 "Join the Acme Brick Family" CUSTOMER SERVICE REPRESENTATIVE FLSA Status: Non-exempt Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry. We manufacture brick and distribute our own brick as well as brick and associated products manufactured by others. We operate in 13 states with a philosophy that we are much more than a brick manufacturer and distributor. Summary We are currently seeking a "best in class" Customer Service Representativewith excellent organization skills and a personable disposition to provide product/service information to customers and sales reps. You will assist in resolving product and service issues as they arise and enter customer orders into the sales system. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You will be a strong and reliable support to company operations, maintaining procedures, communication and customer service. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love. Essential Duties and Responsibilities (other duties may be assigned). This is a safety sensitive position* Communicate with custo mers by phone, email or in person on various concerns. Work with vendors and manufacturers on various concerns. Work with Acme production coordinators on product inquiries. Place purchase orders for tile, wood, stone and other masonry products with various manufacturers and vendors. Serves as a back up to other CSRs. Receive tile, wood, stone and other masonry materials into inventory through the operating system. As needed, assist warehouse and other associates with sample orders and verifying material from vendors. Order entry of sales orders and sales transfers. Skills and Experience Required for Success 2+ years of related experience Must have excellent verbal and written communication skills Must be proficient in Microsoft Office and Excel (JDE experience preferred) Competencies Required for Success Integrity Initiative Teamwork Customer Service Orientation Relationship Building Quality Focused Education High school diploma or equivalent required; some college is preferred. We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing. *Application may vary based on relevant state laws Todos los solicitantes serán evaluados a través del program de Verificación Electrónica (E-Verify en Inglés) y también deben de completar una prueba de detección de medicamentos y/ó sustancias controladas previa al empleo antes de ser contratados. Además, es política de la compañía administrar una prueba aleatoria trimestral de detección de medicamentos y/ó sustancias controladas en toda la compañía. La Compañía Acme Brick se compromete a brindar igualdad de oportunidades de empleo de acuerdo con las leyes federales, estatales y locales.

The Regional CSR serves as a trusted point of contact for assigned regional customers, providing comprehensive order management and relationship support. This role ensures timely resolution of customer issues, proactive communication, and collaborati Customer Service Representative, Customer Service, Continuous Improvement, Regional, Representative, Business, Manufacturing, Retail

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. As a Route Sales Driver here at Krispy Kreme, you are responsible for the delivery of our iconic doughnuts from our shops to our A-Glazing customers. Our drivers are one of the most important parts of our organization! Route Sales Drivers should have a commitment to safety, teamwork, customer-focused behaviors, and a high energy level. A TASTE OF WHAT YOU WILL BE DOING: Safely operate a box truck within the designated local area to provide products and services to our customers and fresh shop locations. Load and unload products; merchandise products correctly and maintain a neat display. Follow the established route map to ensure the timely delivery of the product. Adhere to safety, food safety, and Good Manufacturing Practices regulations. Verify daily preventative maintenance of vehicle and maintain proper operator documentation while also maintaining cleanliness of truck. YOUR RECIPE FOR SUCCESS: At least 2 years of box truck or light freight driving experience. Must be 21 years of age or over. Valid driver's license. Ability to work all necessary work schedules, including holidays/weekends. Effective communication skills, both written and verbal Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality. MUST have a clean driving record (minimum of 3 years) Able to meet DOT Medical Examiner Card eligibility requirements. Travel Requirements: 0-10% Must be authorized to work in the US without sponsorship. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Exposure to internal and external environmental conditions Shop - fluctuating temperatures and noise levels Exposure to known allergens including but not limited to nuts. Adherence to dress code policy applicable to role Noise of a production and/or processing area The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official for the position. The official job description will be provided during the application/interview process. BENEFITS: Weekly Pay Career opportunities- we are growing! Comprehensive benefits (medical, vision, and dental insurance) Employee discount program 401K plan PTO Company events Education Reimbursement Adoption Assistance Life Insurance FSA/HSA Plans Pet Insurance Learn more at ****************** WHY KRISPY KREME? At Krispy Kreme, we focus on: Loving People: * Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here. * Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive. Loving Communities: At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives. In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services. In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million. Loving Planet: * We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions. * We are working on reducing food waste through donation efforts, animal feed, and composting programs. Krispy Kreme is an Equal Opportunity Employer: At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. About Krispy Kreme Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at ******************** or on one of its many social media channels, including **************************** and **************************** Route Service Representative wage is $18.00 per hour.

Here at Bridge Credit Union, we strive to serve our communities with excellence at every opportunity by expanding our borders and creating new and improved ways to serve. Without our dedicated staff, we would not be able to reach our goal of great service! If you are looking to expand your knowledge, develop in your career and grow within a rapidly growing company, this opportunity may be for you! We offer: Affordable health and vision insurance Free dental insurance 401K plan with up to a 5% match, Accrued vacation and injury/illness leave Short-term and Long-term Disability Life insurance And more! Must be willing to travel. Qualifications: High school graduate or equivalent. Required knowledge: Cash handling.. Good communication skills. Professional appearance, dress, and attitude. The ability to operate related computer applications and business equipment including adding machine, copy machine, coin and money counting machines, and telephone. Data entry skills. Work Schedule Full time position Monday - Friday 9 a.m. - 5 p.m. Saturday 9 a.m. - 1 p.m. Job Description: Responsible for providing a variety of paying and receiving functions for members in person, via phone, electronically, and through the mail, including but not limited to processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, and assisting members with account inquiries and problems. Answers members' questions regarding Credit Union services provided and performs a variety of account maintenance duties. Actively cross-sells Credit Union services. Performs specific assigned duties and assists other Member Services Representatives/Specialist with duties as required. Serves members promptly and professionally. Acts as a daily vault teller, when needed. Job Posted by ApplicantPro

The Customer Service Representative supports Thermoid's customers by providing accurate product and service information, processing orders, resolving delivery and service issues, and coordinating closely with internal teams. This role requires strong verbal communication skills, confident phone interaction, and excellent time management to ensure daily tasks are completed accurately and on schedule. The ideal candidate is proactive, motivated, and eager to take on additional responsibilities to support team success. Principal Duties and Responsibilities: Customer Support & Order Processing • Answer customer questions by phone and email, requiring clear, confident verbal communication and a professional demeanor. • Process customer orders and respond promptly to sales and service inquiries. • Provide accurate quotes and lead times for new and existing products. • Maintain customer records with up-to-date account information. • Assist in resolving customer credit issues and documentation needs. Customer Outreach Responsibilities • Conduct proactive outreach, with an emphasis on phone-based communication, to follow up on open orders, quotes, delivery timing, backorders, and general service needs. This outreach is essential to driving excellence in customer service, strengthening customer relationships, and ensuring customers receive clear, timely, and accurate communication throughout the order lifecycle. • Document all outreach interactions accurately in D365 per established company standards. • Support Thermoid's Customer Outreach Program by completing required weekly outreach activities. Issue Identification & Resolution • Clarify customer complaints or delivery issues, determine root cause, and recommend the best solution. • Coordinate internally to expedite corrections, adjustments, or order updates, ensuring timely follow-up. • Initiate paperwork including credits, complaints, RMAs, and internal requests on behalf of customers. Administrative Responsibilities • Perform clerical tasks such as filing, data entry, correspondence, and document preparation for the sales and service departments. • Ensure accurate and consistent communication across Manufacturing Operations, Scheduling/Planning, Quality, Engineering, Finance, Sales, and Marketing. Performance & Team Responsibilities • Demonstrate strong time management and ensure daily tasks are completed consistently and accurately. • Work with a high degree of motivation and ownership; proactively seek opportunities to take on additional responsibilities that support the team. • Participate in improving workflow, customer experience, and cross-departmental communication as business needs evolve. Experience and Education: • Associate's Degree preferred; equivalent experience considered. • Minimum of two years of customer service experience preferred, ideally in a manufacturing or industrial setting. • Friendly, helpful, customer-focused approach with strong problem-solving skills. • Proven attention to detail, accuracy, and consistency in following procedures. • Strong time-management, task prioritization, and organizational abilities. Technical Skills: • Proficiency with Microsoft Office, especially Outlook and Excel. • Strong verbal and written communication skills; high comfort level handling phone-based customer interaction. • Ability to perform basic math and geometry calculations. • Experience with ERP or order-entry systems; ability to learn new systems quickly (D365 preferred but not required). • Solid administrative and documentation skills. Organizational Relationships: • Reports to: Customer Service Manager • Internal communication with: Manufacturing Operations, Quality, Planning/Scheduling, Engineering, Finance, Sales, and Marketing. • External communication with: Customers and distributors to maintain strong partnerships and support coordination. HBD Industries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. HBD NOTICE OF COLLECTION - CALIFORNIA - December 2022 Please click on this link to view the notice.

Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.