Customer support specialist jobs in Summerville, SC - 432 jobs
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Customer Engagement Representative
SKF Inc. 4.6
Customer support specialist job in Ladson, SC
Salary Range: $ 59,000.00 to $ 70,000.00 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos.
Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030.
We're guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet.
We're a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment.
Learn about SKF at ************
Company
SKF Aerospace is the world's leading supplier of a wide assortment of aerospace solutions encompassing bearings, seals, rods, struts, precision elastomeric devices and aero-engine, and gear boxes. SKF Aero Bearing Service Center, located in Ladson SC, is an FAA Repair Station providing world-class inspection / repair services to bearings fitted to the most advanced commercial and military engine programs.
Customer Service Responsibilities
* Process customer orders/changes in system according to established department policies and procedures and provide customer with order acknowledgements.
* Review customer contracts particularly Customer Purchase / Repair Orders compliance and repair requirements.
* Review, process, and record orders and/or inquiries received by mail, telephone, and/or through customer personal contact.
* Work in conjunction Sales to process Request for Quotes (RFQ)
* Interface with customers daily regarding bearing status, order placement/expedite, and/or issues.
* Assist Account Receivables especially in addressing past due invoices.
* Validates orders entered in the system are correct prior to repair and shipping to customer.
* Perform billing and invoicing to customer for daily shipment activity.
* Issues credits for short payments, customer rebate programs.
* Update and distribute weekly status reports to customers.
* Update customer mandated portals / interface.
* Alert appropriate departments of any potential delivery problems,
* Coordinate with internal teams to resolve issues impacting the business.
* Perform other related duties as assigned by management.
* Facilitate the transfer of product through the repair process from receiving through inspection, repair, and shipment.
* Serve as point-of-contact for shipping broker for international customers.
* Additional duties - This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Experience Requirements:
* Minimum of 2 years' experience preferred in customer service in aerospace or other custom manufacturing environment. Experience in Aerospace - Maintenance, Repair & Overhaul (MRO) is a plus.
* Applicant to hold at least an Associate Degree. Additional education or related training is a plus. SKF will consider a combination of education and relevant experience.
* Track record of effectively resolving customer related issues, improving processes, and helping in efficiency
* Proficient in Microsoft Office with concentration in Excel, Word and PowerPoint.
* General comprehension of contracts and terms and conditions
* Ability to work in a team environment and independently.
* Courteous, clear, and professional manner
* Outstanding communication and relationship-building skills
* Excellent computer skills with proficiency in MS office
* Exceptional attention to detail with an error-free work product
* Demonstrate strong analytical and problem-solving skills.
* Must be able to prioritize multiple tasks and manage time efficiently.
* Must be able to work well with internal customers and all levels of management.
* Experience placing and reviewing purchase orders.
* Must be a US citizen or green card holder.
* Must be competent to read, write and communicate in English language.
What You'll Love About SKF: Rest and Relaxation. Enjoy a generous PTO policy and 13 paid holidays.
Work/Life Integration. SKF supports work/life integration, home, family, community, personal well-being and health. Flexible work options available, depending on role.
Diversity in the Workplace.?At SKF, we strive to embed Diversity, Equity and Inclusion in everything we do. By developing a culture of belonging, our people can flourish; leading to an inclusive, equitable environment that promotes leadership, engagement and innovation.
Best in Class Benefits. SKF cares about the wellbeing of our employees. Comprehensive healthcare options to fit your needs and opt out payment. Added benefits include company paid life insurance, STD, LTD. Supplemental benefits include critical illness coverage, tuition reimbursement, employee discount programs, and much more!
Bonus. SKF offers STVS (Short Term Variable Salary) or Sales Incentive based on company performance and at the discretion of management.
Invest in your Future. Participate in our 401K program that boasts a 10% employer contribution: 100% match up to 5% of your elected contribution (100% Vested) plus an additional 5% company contribution.
Reports to: Senior Director of Sales
Location: Ladson, Sc
Job ID: 23658
SKF provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
By applying to this job you acknowledge how SKF treats candidate data. Click HERE to review the SKF Data Privacy Consent Statement.
$59k-70k yearly 3d ago
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Customer Service Coordinator Full Time
American Airlines 4.5
Customer support specialist job in Charleston, SC
American Airlines is seeking Full Time Customer Service Coordinator at the Charleston International Airport.
The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement.
If you are a member of CWA-IBT union workgroup, you must submit a transfer request and not apply to this job posting. Please go to *********************** and submit a transfer request.
This job will continue to be posted until at least 08-29-25. If interested please apply prior to this date.
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
The Customer Service Coordinator interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $22.07 per hour.
What you'll do
Promotes and sells air travel to the traveling public or freight forwarders
Provides assistance with passenger check-in and cargo acceptance
Interprets government rules and requirements for domestic and international travel or cargo shipments
Meets and dispatches aircraft within established times
Provides assistance to distressed passengers and customers
Protects company property and revenue
Provides for safe travel
Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks
Uses organizational skills to perform multiple tasks within a limited time period
Is self-motivated and requires minimal supervision
Responds and assists during security and emergency situations
Follows internal/external policies and procedures
May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers
Responsible for the overall performance within work area and may be required to lead and direct the work of other employees
May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
High school diploma or GED
Read, write, fluently speak and understand the English language
Bilingual language skills required in some locations
Applicable valid driver's license as required by local authorities
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
Ability to work irregular and/or extended hours, including weekends and holidays
Must report to work on a regular and timely basis
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
*Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.
$22.1 hourly 40d ago
Customer Support Specialist
Trigo Global Quality Solutions
Customer support specialist job in Summerville, SC
Job Description
TRIGO Global Quality Solutions is seeking a CustomerSupportSpecialist in Summerville, SC. The pay is $20-21 and a 1st shift position.
Over-all Purpose
The CustomerSupportSpecialist acts as a liaison between suppliers and end customers with services and offerings throughout the supply chain. The CustomerSupportSpecialist also helps build and foster the relationship between the supplier, end customer, and TRIGO HT with high quality customer service, while maintaining the highest performance standards.
Reports to
Direct : Site Manager Indirect : Area Manager/ Director of Operations
Responsibilities
Build, manage, and foster strong positive relationships with customers (supplier and OEM) by providing the support they need related to warehousing, logistics, inspection, and other services.
Maintain the customer's account while preserving customer confidentially.
Handle general inquiries, address complaints, provide solutions to resolve issues as they arise.
Provide support by tracking, receiving, inventorying, and shipping customer inventory in WMS.
Maintain supplier customer inventory and records accurately.
Systematically segregate, coordinate, and manage disposition non-shippable material.
Create customer specific documents relating to unique projects and requirements.
Build and send customer specific reports.
Prepare and send Advance Ship Notices (ASN) and/or invoices to end customer, both manual and EDI.
Conduct, investigate, and reconcile cycle counts and annual physical inventory.
Monitor and communicate supplier inventory levels and supplier delivery performance indicators.
Other duties and/or responsibilities as assigned
Job Skills & Competencies
Energetic, friendly, and professional attitude
Strong interpersonal skills; written, verbal, and in a group setting.
Work well under stress and deadlines; understand how to prioritize and multitask.
General understanding of warehousing methods and shipping procedures.
Proficiency using computerized inventory control systems and Microsoft Office Suite
Exceptional organizational skills and ability to discern which methods and systems to use per customer requirements.
Proven record of job diligence and attendance
Managerial or Supervisory experience preferred.
Knowledge, skills, abilities
Hard skills
Values & attitudes
· Must be able to speak and read in English language
· Good communications skills
· Must be able to multi-task
· Ability to work in a fast-paced environment
· Ability to handle sensitive and confidential material
· Must have reliable transportation
Global team spirit
· Team player
· Caring for people
· Open-minded
Excellence
· Reactive
· Resilient to pressure
· Rigorous
Customer focus
· Client oriented
· Reliable & trustworthy
· Flexible
Initiative
· Autonomous
· Innovative
· Daring
Work experience
Overall recommendations
· Detailed Oriented - Ability to pay attention to the details of a project or task.
· Self-motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
· Analytical Skills - Ability to use thinking and reasoning to solve a problem.
· Energetic, friendly, and professional attitude
Education background
Overall recommendations
· High school diploma or GED required
· Supply chain experience preferred
· Customer service experience is required.
Job Posted by ApplicantPro
$20-21 hourly 33d ago
Customer Support Specialist
Trigo Group
Customer support specialist job in Summerville, SC
TRIGO Global Quality Solutions is seeking a CustomerSupportSpecialist in Summerville, SC. The pay is $20-21 and a 1st shift position. Over-all Purpose The CustomerSupportSpecialist acts as a liaison between suppliers and end customers with services and offerings throughout the supply chain. The CustomerSupportSpecialist also helps build and foster the relationship between the supplier, end customer, and TRIGO HT with high quality customer service, while maintaining the highest performance standards.
Reports to
Direct : Site Manager Indirect : Area Manager/ Director of Operations
Responsibilities
* Build, manage, and foster strong positive relationships with customers (supplier and OEM) by providing the support they need related to warehousing, logistics, inspection, and other services.
* Maintain the customer's account while preserving customer confidentially.
* Handle general inquiries, address complaints, provide solutions to resolve issues as they arise.
* Provide support by tracking, receiving, inventorying, and shipping customer inventory in WMS.
* Maintain supplier customer inventory and records accurately.
* Systematically segregate, coordinate, and manage disposition non-shippable material.
* Create customer specific documents relating to unique projects and requirements.
* Build and send customer specific reports.
* Prepare and send Advance Ship Notices (ASN) and/or invoices to end customer, both manual and EDI.
* Conduct, investigate, and reconcile cycle counts and annual physical inventory.
* Monitor and communicate supplier inventory levels and supplier delivery performance indicators.
* Other duties and/or responsibilities as assigned
Job Skills & Competencies
* Energetic, friendly, and professional attitude
* Strong interpersonal skills; written, verbal, and in a group setting.
* Work well under stress and deadlines; understand how to prioritize and multitask.
* General understanding of warehousing methods and shipping procedures.
* Proficiency using computerized inventory control systems and Microsoft Office Suite
* Exceptional organizational skills and ability to discern which methods and systems to use per customer requirements.
* Proven record of job diligence and attendance
* Managerial or Supervisory experience preferred.
Knowledge, skills, abilities
Hard skills
Values & attitudes
* Must be able to speak and read in English language
* Good communications skills
* Must be able to multi-task
* Ability to work in a fast-paced environment
* Ability to handle sensitive and confidential material
* Must have reliable transportation
Global team spirit
* Team player
* Caring for people
* Open-minded
Excellence
* Reactive
* Resilient to pressure
* Rigorous
Customer focus
* Client oriented
* Reliable & trustworthy
* Flexible
Initiative
* Autonomous
* Innovative
* Daring
Work experience
Overall recommendations
* Detailed Oriented - Ability to pay attention to the details of a project or task.
* Self-motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
* Analytical Skills - Ability to use thinking and reasoning to solve a problem.
* Energetic, friendly, and professional attitude
Education background
Overall recommendations
* High school diploma or GED required
* Supply chain experience preferred
* Customer service experience is required.
$20-21 hourly 60d+ ago
Automation & CRM Specialist
Sage Event Management, Inc.
Customer support specialist job in Charleston, SC
We're looking for a tech-savvy problem solver who loves making systems talk to each other. If you thrive on turning chaos into order through automation and smart workflows, keep reading.
About Us
At SAGE Event Management, we help speakers, coaches, and thought leaders turn their message into movements through high-impact virtual live events.
From our Charleston-based studios, we produce events for world-class clients like Tony Robbins, Lisa Nichols, and Jack Canfield, as well as hundreds of entrepreneurs building businesses that change lives.
We believe simplicity scales and smart automation is at the heart of how we deliver powerful client experiences while keeping operations lean and efficient.
The Role
You'll be the go-to expert responsible for managing and optimizing our marketing tech stack, including Keap, ClickFunnels, Zapier, and n8n.
Your mission: streamline our operations, automate the repetitive, and make data flow seamlessly across platforms.
This is a hands-on role where you'll build, test, and deploy real solutions that help our team move faster and our clients have better experiences.
What You'll Do
Design and maintain automation using a combination of Keap, Zapier, n8n, and other tools.
Manage and optimize our Keap CRM, including campaigns, tagging, segmentation, and reporting
Support funnel builds, integration, and data flows in ClickFunnels
Troubleshoot and resolve automation errors quickly
Map, document, and improve workflows across departments
Collaborate with marketing, operations, and leadership to design smarter systems
Monitor data accuracy and system health across all tools
Who You Are
You get a kick out of clean systems and efficient processes
You've worked with Keap, ClickFunnels, and Zapier (n8n experience is a plus)
You're comfortable with AI, APIs
(not programming, though that is a plus)
, webhooks, and integrations
You communicate clearly and collaborate well with both technical and non-technical teammates
You don't just fix problems, you prevent them with better design
You're excited about being the automation brain inside a fast-moving, impact-driven company
Requirements
2+ years of hands-on CRM or automation experience
Strong working knowledge of Keap and Zapier (ClickFunnels + n8n preferred)
Basic understanding of HTML or low-code solutions
Excellent attention to detail and documentation habits
Located in or willing to relocate to Charleston, SC
Compensation & Perks
Salary: $65,000-$85,000+, depending on experience
Health insurance, paid vacation, and holidays
A fun, fast-paced environment where innovation is encouraged and rewarded
$65k-85k yearly Auto-Apply 60d+ ago
Client Specialist
Barry's 3.7
Customer support specialist job in Charleston, SC
About the Role
Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar.
What You'll Do
Front Desk Responsibilities:
Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience
Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service
Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand
Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time
Assist clients, building individual connections, and providing direction with any questions or concerns
Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner
Deliver first class client experience at all times
Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed
Guide clients with regards to the latest studio promotions, membership discounts and/or special events
Maintain product knowledge for all studio retail operations
Participate in all relevant training and development programs and meetings as directed by Operations leaders
Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements
Fuel Bar Responsibilities:
Deliver quality protein smoothies and customer service in the Fuel Bar
Handle pre-orders and orders on the spot, custom to each client's needs
Assist clients with questions and product selection
Complete client's orders in a timely manner utilizing a POS transaction
Maintain fuel bar department areas clean and sanitized
Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations
Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy
Prepare various fuel bar goods following company recipes
Facility Maintenance:
Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors
Support in cleaning and maintaining of locker rooms to brand standard as directed
Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas
Conduct small studio repairs when appropriate
Laundry services, including collecting, washing, and folding towels
Adhere to daily and weekly cleaning and maintenance checklists
Customer Service:
Ensure all existing and new clients are provided with the highest level of hospitality
Maintain client database and utilize information to increase client contact
Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools
Qualifications
Strong hospitality skills and alignment with Barry's Mission, Vision and Values.
Ability to work either a full-time or part-time schedule
Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
Friendly, outgoing personality and enjoy social interaction
Exhibits enthusiasm for the studio and for the job
Must be a patient, courteous listener, able to show empathy
Responding to clients request with a can-do attitude
Cooperative manner with a focus on team culture.
Ability to prioritize and work within a fast-paced environment
Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment
Have an eye for detail and care for the studio's appearance and cleanliness
Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness
Maintain a professional appearance and behavior
Demonstrate excellent communication skills
Candidates must be at least 18 years or older to apply
$40k-77k yearly est. 60d+ ago
Community Engagement Specialist
Sc On-Site
Customer support specialist job in Charleston, SC
Job DescriptionWe were founded to provide growing and deserving charities with the promotional reach they need via in person interactions with the community to increase exposure and fundraising. We are looking for assistance in generating donations, managing clients' customer acquisition, market research and targeting their key demographics.
Community Engagement Specialist Job Duties:
Engage and qualify potential donors at local events while carefully explaining how funds are allotted
Provide hands-on support with the potential donor(s) throughout duration of the event
Promote and raise awareness for charitable causes with your team
Attend training to learn basic client information and our specific processes
Effectively communicate with cross-departmental teams
After initial training, assist in managing team members to achieve promotional event goals
Shadow management staff and gain comprehensive knowledge on how to manage team members and motivate them to create a positive donor experience at events
Our Company Offers:
A positive fun environment where learning and growing are encouraged
Outstanding growth potential while still staying congruent to intrinsic values by impacting the community positively
Regular meetings with the president of the company, training, and education based on clear goal-setting
Workshops designed to improve public speaking and the ability to develop and coach a team
Skills We Love:
Proven customersupport experience or experience as a client service representative
Philanthropy experience, charity experience or any form of helping others!
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively
Powered by JazzHR
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$28k-46k yearly est. 25d ago
Reservation / Dispatch Agent
GCT 4.2
Customer support specialist job in North Charleston, SC
MISSION STATEMENT
Going Coastal Transportation provides professional ground transportation. Building on the fundamentals of hospitality and privacy, we provide the ideal transportation experience for travelers, vacationers, and executives. The primary focus of each Going Coastal employee is taking the stress of travel away from our clients and providing them with safety and security as we pay attention to every detail, no matter how large or small the job is.
POSITION SUMMARY
It is the primary responsibility of the reservationist and dispatcher to provide excellent customer service to our clients and chauffeurs as they facilitate the reservations and dispatch processes. All duties are to be performed in accordance with company policies, practices and procedures.
KEY RESPONSIBILITIES
Efficient scheduling of trips and effective communication to ensure flawless execution of client's needs and optimal use of company vehicles and chauffeurs
Actively observe dispatch grid to ensure chauffeurs updates and routes will allow them to continue onto the next job in a timely manner
Courteously and energetically answer phones, respond to client questions and concerns, book reservations and respond to emails
Manage affiliate portals to include emails and calls; loading, updating, and confirming pending and active jobs
Add value to, and assist with, reaching company goals by taking ownership in your position, and assisting with other responsibilities as needed
REQUIRED KNOWLEDGE & SKILLS
Excellent customer service and ability to work under pressure required
Ability to sit for extended periods required
Attention to detail required
Geographical knowledge of the Charleston area, attractions, and history
Solid proficiency in English
EDUCATION/EXPERIENCE/CERTIFICATION/LICENSURE
Education: High School Diploma or equivalent preferred
Experience: 1-3 years related experience preferred
Certification/Licensure: N/A
$26k-32k yearly est. 60d+ ago
Part Time Upscale Hospitality Professional
The Woodhouse Spa 3.7
Customer support specialist job in Charleston, SC
Benefits:
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Wellness resources
Woodhouse Spa | Wentworth Mansion
Woodhouse Spa is opening its newest luxury location on the property of the historic Wentworth Mansion and we're building our founding hospitality team. This part-time role is perfect for someone who values elevated service, meaningful guest connections, and polished professionalism.
As a Hospitality Professional, you are the first impression and final farewell, setting the tone for every guest experience with warmth, grace, and attention to detail.
Who This Is Perfect For
Professionals from luxury hotels, fine dining, upscale retail, or boutique fitness
Individuals who naturally lead with kindness, integrity, and professionalism
Someone who enjoys creating calm, welcoming environments
A team-player who takes pride in consistency and high standards
Anyone seeking part-time hours in a refined, people-centered workplace
What You'll Do
Deliver a hospitable, polished guest experience from arrival to departure
Support spa reservations, check-in/out, and guest communication
Uphold Woodhouse standards with ethical, professional decision-making
Work collaboratively to ensure smooth daily operations
Why You'll Love Working Here
Competitive pay + sales commissions
Guaranteed hours & flexible scheduling
Paid training in a luxury spa environment
Medical health plan eligibility
Paid time off (vacation, holidays, sick time-even for part-time)
Employee discounts on spa services and retail
Growth opportunities within a nationally respected luxury spa brand
At Woodhouse Spa, we believe how we serve matters just as much as what we do. If you value warmth, integrity, professionalism, and teamwork, we would love to meet you.
👉 Apply here: ********************************************
Woodhouse Spa is an equal opportunity employer and a smoke-free workplace.
Compensation: $17.00 - $20.00 per hour
Passion Meets Purpose at Woodhouse
At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
$17-20 hourly Auto-Apply 60d+ ago
HP Customer Sales Representative
2020Companies
Customer support specialist job in Mount Pleasant, SC
Job Type:
Regular
Become a part-time HP Customer Sales Representative!
Pay: $19.00 per hour based on location and candidate experience
Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week)
About the Position
HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees.
Day-in-the-Life
Demonstrate HP products at a big box retail store
Engage and build rapport with customers by creating a memorable experience
Responsible for maintaining professional relationships with management and staff within assigned store
Train retail store associates on HP products and services
Maintain displays for cleanliness, functionality, and demo-readiness
Responsible for reporting and competitive insights
What's in it for you?
Stable, weekly schedule
Next day pay on-demand with DailyPay
Friday, Saturday, or Sunday availability
Paid training completed online
$25 per month Technology Reimbursement
Represent one of the most environmentally friendly companies worldwide
I'm Interested! What Qualifications Do I Need?
Be a problem-solving, tech-savvy enthusiast
Have an outgoing personality and be eager to learn
Be comfortable engaging with customers and demonstrating products with training
Ability to engage in a selling process that overcomes objections and connects with customer needs
Retail experience or customer service experience in electronics, tech or wireless a plus
Training or product demonstration experience a plus
1-year job experience required
About Company
2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
#TAYNP
Job Description:
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately
Performance Measurements:
Regular and prompt attendance
Meet established monthly/weekly sales quota/goals
Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications:
High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends and holidays as needed
Ability to maintain customer confidentiality
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
$19 hourly Auto-Apply 6d ago
24 Hour/ Live-In Care Professional Needed
Dawson & Dawson Home Care LLC
Customer support specialist job in Beaufort, SC
24 Hour/ Live-In Care Professional Needed for Male Client
Join our team as a compassionate Care Professional providing non-medical assistance to clients. As a Dawson and Dawson Care Professional, you will play a crucial role in enhancing the quality of life for our client by assisting with various daily tasks and offering companionship. We are currently seeking to grow our current staff of care professionals for a 24 hour case located in Callawassie, South Carolina.
Qualifications:
Previous experience in care giving is required
CNA preferred but NOT REQUIRED
Individual must be 100% Reliable and punctual.
Strong communication and interpersonal skills is also a must.
Ability to handle emergency situations calmly and efficiently.
Compassionate and dedicated to providing excellent care to clients.
Responsibilities:
Provide personalized care and support to client, including grooming, dressing, bathing, meal preparation, and assistance with activities of daily living (ADLs).
Assist with errands and light household tasks to ensure a comfortable living environment.
Offer specialized care for individuals with conditions such as dementia, Alzheimer's, Parkinson's disease, and physical disabilities.
Administer medication reminders according to prescribed schedules.
Maintain accurate records of services provided, including care notes, ADL's, incident documentation, etc.
Promptly report any client concerns or changes in their condition to the supervisor.
Respond swiftly and effectively in case of emergency situations.
Attend monthly staff meetings to stay updated on company policies and procedures.
Complete required in-service training and ongoing education modules to meet state-mandated guidelines.
Join our team and make a meaningful difference in the lives of those we serve. Apply today to become a valued member of our home care family.
$27k-35k yearly est. Auto-Apply 60d+ ago
Costumer Service Specialist
One Direct Health Network
Customer support specialist job in Mount Pleasant, SC
One Direct Health Network manufactures the T-REX, the first home based robotic assisted Tele-Rehab system designed to replicate the stretching and strengthening techniques manually applied by Physical Therapists. T-REX platform brings a virtual therapist into patients' homes allowing for reduced costs, improved patient outcomes, and increased practice revenues.
Job Description
Position requires great organizational skills, exceptional verbal and written skills and working knowledge of word, excel, office 365 and ability to learn new programs. Attention to detail is a must.
This position will work closely with our billing team and sales force.
Duties will include but are not limited to:
- Work with billing team manager
- Communicate with internal and external sales force
- Build patient profiles
- Monitor patient status
- Coordinate deliveries, extensions, and pick ups for patients
- Manage weekly touchpoints with patients
(This is administrative not clinical. No medical background is needed.)
Qualifications
- Proficient communication skills
- Excellent attention to detail
Additional Information
Position(s) available: Part-time and full-time
$26k-46k yearly est. 60d+ ago
Customer Service Agent - BDC Rep
Baker Motor Company 3.9
Customer support specialist job in Charleston, SC
Job DescriptionDescription:
Summary: Business Development Center Representatives are responsible for lead generation activities in support of the company's sales and service goals. Experience in either a Call Center, Customer Service or an Automobile Business Development Center environment is preferred. You'll be responsible for answering inbound service calls setting appointments ~ and other service related activates in support of the business.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Answer ALL incoming phone calls according to a proven, pre-set script, and schedule sales or service appointments.
Log ALL customer comments into CRM system.
Re-schedule “no-show" customer appointments.
Follow-up with appropriate departments to determine if the appointment was kept and what the outcome was. Schedule future contact as needed.
Purify and update customer changes in database.
Contact current customer base on current marketing incentives.
Respond to customer website request (internet inquiries).
Contact internet clients via e-mail and phone to schedule an appointment.
Notify necessary departments to inform of appointments set.
Forward ANY customers concerns to the correct department Manager and follow-up.
Job Requirements
Pleasant and engaging phone person
Dealership experience preferred
Call Center experience a plus
Strong phone and written customer communication skills
Proven track record
Strong record of positive Customer Satisfaction results
Team-oriented
Submit to and successfully complete background check and pre-employment drug test
Valid driver's license with good driving record
Competitive Salary / Commission, Health, Vision, Dental, 401 K match, Employee discounts.
Job Types: Full-time, Part-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Shift:
Day shift
Education:
High school or equivalent (Preferred)
Experience:
BDC / Call Center: 1 year (Preferred)
License/Certification:
Driver's License (Required)
Work Location: In person
Requirements:
Pleasant and engaging phone person
Dealership experience preferred
Call Center experience a plus
Strong phone and written customer communication skills
Proven track record
Strong record of positive Customer Satisfaction results
Team-oriented
Submit to and successfully complete background check and pre-employment drug test
Valid driver's license with good driving record
$22k-26k yearly est. 23d ago
Commercial Client Specialist
First Horizon Bank 3.9
Customer support specialist job in Mount Pleasant, SC
The Client Specialist role supports the line of business by providing exceptional service and operational support to associates and clients. This role is responsible for managing client requests, facilitating account operations, and ensuring the accuracy and completion of documentation and transactions. The Client Specialist acts as a liaison between clients, associates, and internal partners to deliver a seamless client experience and support growth initiatives. This role places emphasis on relationship management and serving needs for teams and their portfolio of clients.
**Essential Duties and Responsibilities**
+ Open new accounts and ensure complete, accurate documentation is obtained from clients
+ Collect and review entity due diligence, Know Your Customer (KYC), and beneficial ownership information to satisfy compliance requirements
+ Image and index all deposit and client documentation to ensure proper recordkeeping
+ Perform account maintenance, including adding/removing signers and updating client records
+ Respond to client inquiries regarding bank products, services, account details, and policies, conduct account research, file and process fraud claims
+ Proactively identify cross-selling opportunities, recommending additional bank products and services that align with clients' operational needs
+ Demonstrate comprehensive knowledge of banking systems, internal processes, tools and resources available to associates, and controls designed to protect the bank and our clients
+ Research and resolve exceptions in required documentation; loan, collateral and deposit exceptions, assist with past dues
+ Provide loan support to relationship teams, collection of payments and fees, processing advances on lines of credit
+ Demonstrate knowledge of the loan documentation process, including the ability to identify and differentiate internal loan documents, as well as an understanding of attorney-prepared documentation
+ Collaborate with Loan Operations, Treasury Management and Deposit Operations to ensure ongoing, satisfactory monitoring of lending, depository and Treasury Management services for clients
+ Perform other duties and responsibilities as assigned
**Supervisory Responsibilities**
No supervisory responsibilities
**Qualifications**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
High school diploma or equivalent and 2-4 years of experience or equivalent combination of education and experience.
**Computer and Office Equipment Skills**
Microsoft Office suite
**Certificates, Licenses, Registration (Ex: CPA, Series 6 or 7 licenses etc)**
None required
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
Facebook (******************************************
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LinkedIn (***************************************************
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YouTube (**********************************************************
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$31k-37k yearly est. 19d ago
Part Time Upscale Hospitality Professional
The Woodhouse Spa-Wentworth Mansion
Customer support specialist job in Charleston, SC
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Wellness resources
Woodhouse Spa | Wentworth Mansion
Woodhouse Spa is opening its newest luxury location on the property of the historic Wentworth Mansion and were building our founding hospitality team. This part-time role is perfect for someone who values elevated service, meaningful guest connections, and polished professionalism.
As a Hospitality Professional, you are the first impression and final farewell, setting the tone for every guest experience with warmth, grace, and attention to detail.
Who This Is Perfect For
Professionals from luxury hotels, fine dining, upscale retail, or boutique fitness
Individuals who naturally lead with kindness, integrity, and professionalism
Someone who enjoys creating calm, welcoming environments
A team-player who takes pride in consistency and high standards
Anyone seeking part-time hours in a refined, people-centered workplace
What Youll Do
Deliver a hospitable, polished guest experience from arrival to departure
Support spa reservations, check-in/out, and guest communication
Uphold Woodhouse standards with ethical, professional decision-making
Work collaboratively to ensure smooth daily operations
Why Youll Love Working Here
Competitive pay + sales commissions
Guaranteed hours & flexible scheduling
Paid training in a luxury spa environment
Medical health plan eligibility
Paid time off (vacation, holidays, sick timeeven for part-time)
Employee discounts on spa services and retail
Growth opportunities within a nationally respected luxury spa brand
At Woodhouse Spa, we believe how we serve matters just as much as what we do. If you value warmth, integrity, professionalism, and teamwork, we would love to meet you.
Apply here: ********************************************
Woodhouse Spa is an equal opportunity employer and a smoke-free workplace.
$25k-35k yearly est. 19d ago
Registered Wealth Management Client Associate
Bank of America 4.7
Customer support specialist job in Mount Pleasant, SC
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.
At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas, and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.
Position Overview:
The Registered Wealth Management Client Associate role is a sales support position, typically providing dedicated operational and sales support to multiple Financial Advisors (FAs). Incumbents may also on a regular basis, support office initiatives, in addition to the businesses of a particular Financial Advisor. For established clients, the Client Associate will often serve as the most frequent point of contact with Merrill. Fully registered (Series 7, 63, 65, & 66). Partial registration may be considered.
Specific responsibilities include, but are not limited to:
Work with highly affluent clients
Lead end-to-end onboarding and maintenance activities for new and existing clients.
Provide products and services to each client, working with cross line of business partners
Use creativity to tackle complex problems; Manage client servicing requests and account maintenance; Use multiple communication methods to ensure a consistent and exceptional client service experience.
Act as a key team member leading our clients' digital experience with the firm
Create ease of access and interaction, while protecting their privacy and security
Find opportunities to innovate every day
Key Qualifications for the role:
Candidates are required to currently hold Series 7 & 66 or 63/65
2+ years post high school education and/or 4+ years of professional or relevant internship experience; Undergraduate degree a plus
Product Knowledge: Foundational knowledge of investment and banking products
Energetic individual that is self-motivated, coachable, and flexible in thought
Enjoys a fast-paced environment with changing and evolving responsibility
Detail oriented
Invested in personal development
Consistently pursues client experience excellence
Works quickly to fulfill client needs delivering complex solutions
Frequent communication, and an abundance of discretion with sensitive information
Microsoft Word, Excel, and PowerPoint experience with Salesforce a plus
Professional verbal and written communication
Shift:
1st shift (United States of America)
Hours Per Week:
37.5
$35k-44k yearly est. Auto-Apply 60d+ ago
Customer Support Specialist
Trigo Global Quality Solutions
Customer support specialist job in Summerville, SC
TRIGO Global Quality Solutions is seeking a CustomerSupportSpecialist in Summerville, SC. The pay is $20-21 and a 1st shift position.
Over-all Purpose
The CustomerSupportSpecialist acts as a liaison between suppliers and end customers with services and offerings throughout the supply chain. The CustomerSupportSpecialist also helps build and foster the relationship between the supplier, end customer, and TRIGO HT with high quality customer service, while maintaining the highest performance standards.
Direct : Site Manager Indirect : Area Manager/ Director of Operations
Responsibilities
Build, manage, and foster strong positive relationships with customers (supplier and OEM) by providing the support they need related to warehousing, logistics, inspection, and other services.
Maintain the customer's account while preserving customer confidentially.
Handle general inquiries, address complaints, provide solutions to resolve issues as they arise.
Provide support by tracking, receiving, inventorying, and shipping customer inventory in WMS.
Maintain supplier customer inventory and records accurately.
Systematically segregate, coordinate, and manage disposition non-shippable material.
Create customer specific documents relating to unique projects and requirements.
Build and send customer specific reports.
Prepare and send Advance Ship Notices (ASN) and/or invoices to end customer, both manual and EDI.
Conduct, investigate, and reconcile cycle counts and annual physical inventory.
Monitor and communicate supplier inventory levels and supplier delivery performance indicators.
Other duties and/or responsibilities as assigned
Job Skills & Competencies
Energetic, friendly, and professional attitude
Strong interpersonal skills; written, verbal, and in a group setting.
Work well under stress and deadlines; understand how to prioritize and multitask.
General understanding of warehousing methods and shipping procedures.
Proficiency using computerized inventory control systems and Microsoft Office Suite
Exceptional organizational skills and ability to discern which methods and systems to use per customer requirements.
Proven record of job diligence and attendance
Managerial or Supervisory experience preferred.
Knowledge, skills, abilities
Hard skills
Values & attitudes
· Must be able to speak and read in English language
· Good communications skills
· Must be able to multi-task
· Ability to work in a fast-paced environment
· Ability to handle sensitive and confidential material
· Must have reliable transportation
Global team spirit
· Team player
· Caring for people
· Open-minded
Excellence
· Reactive
· Resilient to pressure
· Rigorous
Customer focus
· Client oriented
· Reliable & trustworthy
· Flexible
Initiative
· Autonomous
· Innovative
· Daring
Work experience
Overall recommendations
· Detailed Oriented - Ability to pay attention to the details of a project or task.
· Self-motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
· Analytical Skills - Ability to use thinking and reasoning to solve a problem.
· Energetic, friendly, and professional attitude
Education background
Overall recommendations
· High school diploma or GED required
· Supply chain experience preferred
· Customer service experience is required.
$20-21 hourly 60d+ ago
Community Engagement Specialist
Sc On-Site
Customer support specialist job in Charleston, SC
We were founded to provide growing and deserving charities with the promotional reach they need via in person interactions with the community to increase exposure and fundraising. We are looking for assistance in generating donations, managing clients' customer acquisition, market research and targeting their key demographics.
Community Engagement Specialist Job Duties:
Engage and qualify potential donors at local events while carefully explaining how funds are allotted
Provide hands-on support with the potential donor(s) throughout duration of the event
Promote and raise awareness for charitable causes with your team
Attend training to learn basic client information and our specific processes
Effectively communicate with cross-departmental teams
After initial training, assist in managing team members to achieve promotional event goals
Shadow management staff and gain comprehensive knowledge on how to manage team members and motivate them to create a positive donor experience at events
Our Company Offers:
A positive fun environment where learning and growing are encouraged
Outstanding growth potential while still staying congruent to intrinsic values by impacting the community positively
Regular meetings with the president of the company, training, and education based on clear goal-setting
Workshops designed to improve public speaking and the ability to develop and coach a team
Skills We Love:
Proven customersupport experience or experience as a client service representative
Philanthropy experience, charity experience or any form of helping others!
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively
$28k-46k yearly est. Auto-Apply 24d ago
Reservation / Dispatch Agent
GCT 4.2
Customer support specialist job in North Charleston, SC
Job DescriptionSalary:
MISSION STATEMENT
Going Coastal Transportation provides professional ground transportation. Building on the fundamentals of hospitality and privacy, we provide the ideal transportation experience for travelers, vacationers, and executives. The primary focus of each Going Coastal employee is taking the stress of travel away from our clients and providing them with safety and security as we pay attention to every detail, no matter how large or small the job is.
POSITION SUMMARY
It is the primary responsibility of the reservationist and dispatcher to provide excellent customer service to our clients and chauffeurs as they facilitate the reservations and dispatch processes. All duties are to be performed in accordance with company policies, practices and procedures.
KEY RESPONSIBILITIES
Efficient scheduling of trips and effective communication to ensure flawless execution of client's needs and optimal use of company vehicles and chauffeurs
Actively observe dispatch grid to ensure chauffeurs updates and routes will allow them to continue onto the next job in a timely manner
Courteously and energetically answer phones, respond to client questions and concerns, book reservations and respond to emails
Manage affiliate portals to include emails and calls; loading, updating, and confirming pending and active jobs
Add value to, and assist with, reaching company goals by taking ownership in your position, and assisting with other responsibilities as needed
REQUIRED KNOWLEDGE & SKILLS
Excellent customer service and ability to work under pressure required
Ability to sit for extended periods required
Attention to detail required
Geographical knowledge of the Charleston area, attractions, and history
Solid proficiency in English
EDUCATION/EXPERIENCE/CERTIFICATION/LICENSURE
Education: High School Diploma or equivalent preferred
Experience: 1-3 years related experience preferred
Certification/Licensure: N/A
$26k-32k yearly est. 6d ago
Commercial Client Specialist
First Horizon Corp 3.9
Customer support specialist job in Mount Pleasant, SC
The Client Specialist role supports the line of business by providing exceptional service and operational support to associates and clients. This role is responsible for managing client requests, facilitating account operations, and ensuring the accuracy and completion of documentation and transactions. The Client Specialist acts as a liaison between clients, associates, and internal partners to deliver a seamless client experience and support growth initiatives. This role places emphasis on relationship management and serving needs for teams and their portfolio of clients.
Essential Duties and Responsibilities
* Open new accounts and ensure complete, accurate documentation is obtained from clients
* Collect and review entity due diligence, Know Your Customer (KYC), and beneficial ownership information to satisfy compliance requirements
* Image and index all deposit and client documentation to ensure proper recordkeeping
* Perform account maintenance, including adding/removing signers and updating client records
* Respond to client inquiries regarding bank products, services, account details, and policies, conduct account research, file and process fraud claims
* Proactively identify cross-selling opportunities, recommending additional bank products and services that align with clients' operational needs
* Demonstrate comprehensive knowledge of banking systems, internal processes, tools and resources available to associates, and controls designed to protect the bank and our clients
* Research and resolve exceptions in required documentation; loan, collateral and deposit exceptions, assist with past dues
* Provide loan support to relationship teams, collection of payments and fees, processing advances on lines of credit
* Demonstrate knowledge of the loan documentation process, including the ability to identify and differentiate internal loan documents, as well as an understanding of attorney-prepared documentation
* Collaborate with Loan Operations, Treasury Management and Deposit Operations to ensure ongoing, satisfactory monitoring of lending, depository and Treasury Management services for clients
* Perform other duties and responsibilities as assigned
Supervisory Responsibilities
No supervisory responsibilities
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
High school diploma or equivalent and 2-4 years of experience or equivalent combination of education and experience.
Computer and Office Equipment Skills
Microsoft Office suite
Certificates, Licenses, Registration (Ex: CPA, Series 6 or 7 licenses etc)
None required
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
Facebook
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LinkedIn
Instagram
YouTube
How much does a customer support specialist earn in Summerville, SC?
The average customer support specialist in Summerville, SC earns between $24,000 and $51,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.
Average customer support specialist salary in Summerville, SC
$35,000
What are the biggest employers of Customer Support Specialists in Summerville, SC?
The biggest employers of Customer Support Specialists in Summerville, SC are: