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Customer support specialist jobs in Syracuse, NY - 504 jobs

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  • Customer Service Professional

    Affinity Recruiting

    Customer support specialist job in Syracuse, NY

    Job Description Are you an experienced customer support professional or looking for an exciting career for the first time? Affinity recruiting is looking for a Sales Associate for an amazing client in the Syracuse, NY location! Ideal candidate will have: Minimum of 1 year of customer service / sales experience! Excellent written and verbal communication! Proficient with Microsoft Office Suite (Word, Excel, PowerPoint & Outlook)! Self-motivated, creative, persistent, flexible & innovative! Detail oriented! Duties and Responsibilities: Manage the relationships with new and existing customers! Be the primary contact for customers new and existing! Be the middle person between customers and internal production team, communicating the customers' requirements and requests! Able to troubleshoot customer issues! Assist the marketing and sales team with their initiatives! Will provide support to the sales and marketing team, as needed! Day to day: Interacting with customers - taking new orders, processing repeat orders. Working with the production scheduler to obtain ship dates. Troubleshooting issues with the sales and production team. If this sounds like you, we want to hear from you! Please reply to this posting with an updated resume and a recruiter will reach out to you as soon as possible!
    $43k-82k yearly est. 3d ago
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  • Airport Customer Service Agent

    GAT 3.8company rating

    Customer support specialist job in Syracuse, NY

    GAT Airline Ground Support is seeking dynamic, capable, and dependable individuals to join our team of aviation professionals. You are just one step away from beginning your new career. Don't miss this great opportunity. Compensation & Benefits: Competitive pay starting at 17.25 per hour Flight Benefits Company-provided uniforms Daily pay options Paid training 401(k) matching Opportunities for career advancement into leadership roles and other positions within the company Position Overview: As a Customer Service Agent, you will serve as the first point of contact for passengers, playing a vital role in creating a positive airport experience. This position requires a professional demeanor, excellent communication skills, and the ability to work efficiently in a fast-paced environment with strict time constraints. You will be responsible for ticketing, checking in passengers, escorting them to and from the aircraft, and addressing any customer concerns or complaints. Proficiency in using computer systems and providing outstanding customer service is essential. This position may require you to work with multiple carriers and perform additional duties as assigned. Key Responsibilities: Greet and assist customers promptly, courteously, and professionally both in person and over the phone. Announce incoming and outbound flights clearly and accurately. Accurately process credit card and personal check transactions, ensuring all collections are properly accounted for and airline close-out procedures are followed. Accept and process checked baggage weighing up to 100 lbs. and place it on the appropriate conveyor belts for further handling. Operate jetways to ensure they are in the proper position prior to aircraft arrival, and assist with the safe opening, closing, and securing of aircraft doors. Utilize airline computer systems to provide accurate flight information, process ticketing and boarding documents, record lost or damaged baggage, and manage cargo tracking. Escort unaccompanied minors and disabled passengers throughout the airport as needed, ensuring their safety and comfort. Work independently, manage tasks without direct supervision, and consistently meet service standards. Display a professional and positive image, adhering to company grooming and uniform standards at all times. Perform other duties as assigned, which may include assisting with other carriers or tasks in response to operational needs. Requirements: Must be at least 18 years of age. Must have a high school diploma or equivalent (GED) Strong attention to detail and accuracy in handling transactions, baggage, and flight information. Must be able to read, speak, and understand the English language fluently. Ability to stand for extended periods (up to 4 hours at a time) and work in a physically demanding environment. Must possess excellent communication skills, with the ability to engage with passengers in a professional, friendly, and courteous manner in person and over the phone. Proficiency with entry-level computer systems and technology to manage flight information and process transactions. Ability to lift and move items weighing between 50-70 lbs. occasionally. Flexibility to work nights, weekends, and holidays as required by operational needs. Must pass an extensive post-offer, pre-employment background check, including fingerprinting and a criminal history record check as mandated by federal law. Must successfully complete and pass a pre-employment drug test. Equal Opportunity Employer Statement: GAT Airline Ground Support is an equal opportunity employer that makes hiring decisions based on business needs and the best-qualified candidates available. We do not discriminate in our hiring practices based on any protected category. Employment with GAT Airline Ground Support is contingent upon the successful completion of a drug screen, a clean driving record, a 10-year criminal history check, and proof of high school or GED completion.
    $30k-37k yearly est. 46d ago
  • Customs Brokerage Coordinator

    Mohawk Global Logistics

    Customer support specialist job in Syracuse, NY

    Please note that the salary range referenced is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment. WORK SCHEDULE: MONDAY-FRIDAY (8:00am-5:00pm EST - start and end times may be somewhat flexible) Who We Are: Mohawk Global is a 300-person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here . We pride ourselves in being a highly employee-centric organization that truly puts our people (and clients) first! At Mohawk, these aren't just words, they are demonstrable values that we put into action by our behaviors each day. We have been certified as a “Great Place To Work” for the past twelve years…see what our greatest assets, our people, have to say about us here: Mohawk Global - A Great Place to Work! Position Summary: The Customs Brokerage Coordinator supports the customs brokerage team by playing a vital role in ensuring smooth import operations through the accurate and compliant processing of customs entries. This role requires regular interaction with clients, U.S. Customs and Border Protection (CBP), and internal departments to deliver efficient and reliable service. Success in this position is defined by maintaining accuracy, meeting performance KPIs, and continuously developing expertise in customs brokerage best practices. Essential Duties & Responsibilities: Prepare and process customs entries for inbound shipments, ensuring accuracy and compliance with U.S. Customs & Border Protection (CBP) and Partner Government Agency (PGA) regulations. Review and verify shipment documentation, including invoices, packing lists, and other required forms. Maintain communication with clients to provide release updates and address inquiries. Problem-solve and coordinate with importers, CBP, PGAs to address shipment holds, exams, and other clearance related issues. Collaborate with internal departments, including Compliance, Transportation and Operations, to ensure timely resolution of shipment issues and adherence to company standards. Finalize shipment files with billing details and prepare invoices for customs brokerage services. Meet established KPIs for accuracy, timeliness, and client satisfaction. Desired Skills/Experience: College degree (Associates or Bachelors) preferred; major/concentration in logistics, supply chain, business, accounting or related field of study Minimum 2 years of customs brokerage experience required Working knowledge of CargoWise logistics platform strongly preferred Comfortable working with large, complex entries subject to FDA and 232 Self-motivated, creative thinker with a high level of enthusiasm and desire to exceed customer expectations Excellent interpersonal and communication skills, verbal and written Strong attention to detail and accuracy Working knowledge of standard Microsoft Office programs (Excel, Word, and Outlook) Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Equal Employment Opportunity is The Law Employee Rights Under the FMLA Employee Rights - Employee Polygraph Protection Act
    $39k-58k yearly est. Auto-Apply 12d ago
  • Wound Care Coordinator

    Suny Upstate Medical University

    Customer support specialist job in Syracuse, NY

    The Wound Care Coordinator ensures excellent patient experience from scheduling, through authorization, referral processing, and completion of care in the wound care and hyperbaric department. The Wound Care Coordinator will ensure smooth patient flow, check in and check out procedures, registration, entering and/or verifying demographics, insurance and/or financial information; generates routine forms and other documentation. Will work with/advise patients on insurance carrier requirements including services not covered and obtain signatures on Advanced Beneficiary Notification Forms (ABN), Waiver of Liability Forms and any other required documentation. Will be responsible for the overall authorization process, manage denial process, schedule diagnostic procedures in a timely manner, and arrange transport for care. Assists in the preparation of monthly reports and daily charges. Prioritizes incoming mail, faxes and correspondence. Patient scheduling, coordination/revision of templates, telephone call entry, and workflows. Secures patient transportation arrangements for appointments. Completes support paperwork for MAS as needed. Completes administrative duties for both the wound care and hyperbaric patient needs, such as but not limited to, treatment logs, skin substitute ordering, placements, authorizations, and updates shared drive logs. Processes scripts, places orders for durable medical equipment (DME), and ensures follow through. The Wound Care Coordinator will work closely with the Nurse Manager and Team Leaders to ensure quality initiatives are met. Performs additional administrative support duties as assigned. Minimum Qualifications: Associates degree and three years of relevant experience in healthcare related setting or Bachelors degree and 1 year of relevant experience in healthcare related setting required. Working knowledge of medical terminology, medical billing/insurance requirements, familiarity with medical coding, and excellent written/oral communication skills necessary. Computer skills and keyboarding are necessary. Ability to maintain good public relations with patients, visitors, co-workers and other individuals required. Excellent customer service skills and the ability to work with diverse patient populations in a fast-paced environment required. Preferred Qualifications: Knowledge of insurance authorization, workque processing, reporting, and scheduling preferred. Working knowledge of computer systems such as Epic, Word, Excel, Groupwise, and Outlook preferred. Work Days: Days, Monday-Friday, varying hours between 7:00am-5:00pm Message to Applicants: Recruitment Office: Human Resources Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
    $39k-58k yearly est. 60d+ ago
  • Customs Brokerage Coordinator

    Mohawk Global

    Customer support specialist job in Syracuse, NY

    Please note that the salary range referenced is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment. WORK SCHEDULE: MONDAY-FRIDAY (8:00am-5:00pm EST - start and end times may be somewhat flexible) Who We Are: Mohawk Global is a 300-person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here. We pride ourselves in being a highly employee-centric organization that truly puts our people (and clients) first! At Mohawk, these aren't just words, they are demonstrable values that we put into action by our behaviors each day. We have been certified as a "Great Place To Work" for the past twelve years…see what our greatest assets, our people, have to say about us here: Mohawk Global - A Great Place to Work! Position Summary: The Customs Brokerage Coordinator supports the customs brokerage team by playing a vital role in ensuring smooth import operations through the accurate and compliant processing of customs entries. This role requires regular interaction with clients, U.S. Customs and Border Protection (CBP), and internal departments to deliver efficient and reliable service. Success in this position is defined by maintaining accuracy, meeting performance KPIs, and continuously developing expertise in customs brokerage best practices. Essential Duties & Responsibilities: * Prepare and process customs entries for inbound shipments, ensuring accuracy and compliance with U.S. Customs & Border Protection (CBP) and Partner Government Agency (PGA) regulations. * Review and verify shipment documentation, including invoices, packing lists, and other required forms. * Maintain communication with clients to provide release updates and address inquiries. * Problem-solve and coordinate with importers, CBP, PGAs to address shipment holds, exams, and other clearance related issues. * Collaborate with internal departments, including Compliance, Transportation and Operations, to ensure timely resolution of shipment issues and adherence to company standards. * Finalize shipment files with billing details and prepare invoices for customs brokerage services. * Meet established KPIs for accuracy, timeliness, and client satisfaction. Desired Skills/Experience: * College degree (Associates or Bachelors) preferred; major/concentration in logistics, supply chain, business, accounting or related field of study * Minimum 2 years of customs brokerage experience required * Working knowledge of CargoWise logistics platform strongly preferred * Comfortable working with large, complex entries subject to FDA and 232 * Self-motivated, creative thinker with a high level of enthusiasm and desire to exceed customer expectations * Excellent interpersonal and communication skills, verbal and written * Strong attention to detail and accuracy * Working knowledge of standard Microsoft Office programs (Excel, Word, and Outlook) Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Equal Employment Opportunity is The Law Employee Rights Under the FMLA Employee Rights - Employee Polygraph Protection Act
    $39k-58k yearly est. 10d ago
  • Customer Service Account Coordinator ($21/hour - 2nd Shift)

    Customer Service Account Coordinator 21Hour 2Nd Shift

    Customer support specialist job in Syracuse, NY

    Hours: Evening As a Customer Service Account Coordinator within our Data Entry Department at Rapid Response Monitoring, you will work alongside caring people while crafting custom solutions for the service providers we monitor for to help them protect their customer s property and their families. Rapid Response Monitoring is the industry leader because of our amazing customer service and our willingness to customize anything. That s where you come in! See the Responsibilities section below to learn more. The ideal candidate will have exceptional attention to detail, the ability to provide quality customer service, think on their feet, and be friendly but efficient on the phone. Starting Pay Rate: $21.00 Per Hour (not including shift differentials) Shift Differentials: Rapid Response acknowledges the sacrifices our Data Entry employees make when supporting our customers during all hours of the day and night as well as weekends. In recognition of that commitment, we are offering shift differentials for hours worked outside of standard business hours. For hours worked between Monday Friday 6:01am 4:59pm, $21 per hour (standard pay rate) For hours worked between 5:00pm and 9:00pm, +$0.50 per hour For hours worked between 9:01pm and 6:00am, +$1.00 per hour For hours worked Saturday & Sunday between midnight and 11:59pm, +$1.00 per hour Start dates Available: Start your 4-week training on one of the dates below: January 26, 2026 (8:00am - 4:30pm) February 23, 2026 (8:00am - 4:30pm) Responsibilities Include: Receive inquiries from clients via phone, email, and fax Triage and field questions from clients Input contract information in our database Implement client account transfers and verify changes Ensure all client account entries adhere to jurisdictional regulations Provide team members with proofreading, scanning, mailing, and other administrative support Summary: Each day, you ll report to your shift on-site at our Syracuse, NY location in Franklin Square. You will receive inbound calls from clients with inquiries, as well as faxes and emails from our queue system. You will triage those inquiries and help in any way you can. The request may be as simple as an address change, or it may be more complex like a change to a contract. At all times, you are working within our Data Entry Team to make sure the clients needs are met with accuracy and efficiency. Qualifications: High School diploma required, Associate s or equivalent military experience preferred Attention to detail, with an ability to stay focused on assigned tasks Basic computer and typing skills Good communication - written and verbal, particularly on the phone Many of our positions require an extra level of screening to obtain Department of Defense security clearance Successfully clear drug screen and background check to meet industry and security licensing requirements Data Entry experience is preferred. What awaits you at Rapid Response: Annual salary increases and performance bonuses Medical, Dental, Vision, and 401k Paid vacation and sick time Wellness program and wellness days off Internal advancement opportunities The opportunity to make an impact on communities across the country every day About Us: Founded in Syracuse, NY in 1992, we are a critical response center focused on saving lives and protecting homes and businesses. Whether it s a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our heroes are there to help every day. Supported by teams of experts in their respective fields, our highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country. Additional Information: Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at ****************************** Rapid Response is an Equal Opportunity Employer. INDRR2
    $21 hourly 15d ago
  • Student Engagement Specialist

    CCSI 4.2company rating

    Customer support specialist job in Syracuse, NY

    Promise Zone- School Based Initiatives On-Site FULL-TIME: Non-exempt: 40hours Put the CARE in your CAREER! At CCSI, our mission is to activate possibilities for our customers and employees through collaboration, compassion, equity, and imagination. For more than 30 years, CCSI has been a leading non-profit partner to local governments, schools, and community-based organizations, helping them improve their business processes so they can focus on their missions. If you're looking for a career with purpose that creates lasting change in the community, we encourage you to apply. In this role, you will: (In conjunction with school social worker(s), psychologist(s), counselor(s), and administration) Proactively identify students in need of social, behavioral, and mental health supports, and connect those students with opportunities for growth and development within a school's multi-tiered system of support. Implement intervention strategies as developed and shared with the school support teams. Link students with available school and community-based services. Monitor effectiveness of interventions and make adjustments as needed. Engage students and families to foster positive home-school connections. Collaborate with school administrators, social workers, and school team members to ensure service expectations are met. Implement other supports to meet student needs as directed by school social worker, psychologist, counselor, or administrator. Serve as a resource to faculty regarding social and behavioral concerns of youth. Support the implementation of a culturally inclusive and supportive school climate that centers the voices and needs of youth. Perform other related duties as assigned. Requirements EDUCATION AND EXPERIENCE: Graduation from regionally accredited or New York State registered college or university with Bachelors' Degree in Human Services, Education, or related field, and (2) years professional experience in working with school aged youth, OR equivalent education and work experience (see CCSI's equivalency chart ) Additional Requirements: Able to attend offsite meetings and trainings on time to meet requirements of position. Satisfactory completion of required background screenings: criminal, Statewide Central Register. Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI's Code of Conduct and CCSI's Privacy and Security Policies, New York State regulations and Federal regulations. At CCSI, you'll enjoy Market-competitive compensation An award-winning Wellness@Work and employee benefits program. An organization that is committed to racial equity and anti-racist practices. Continuous professional development opportunities A voice in shaping CCSI's ever-evolving diverse company culture. We Are CCSI! For more than 30 years, CCSI has been a leading non-profit partner to government agencies, schools, and community-based organizations in the mental and behavioral health space. We aim to maximize these organizations' potential to serve their communities by supporting their business operations and staffing needs. We dream of communities where everyone flourishes, and we are proud to help our customers move towards that goal. At CCSI, you are not just part of a team, you are part of a community. You do not just fit in, you belong. We are proud of our steadfast commitment to equity, working diligently to remedy the impact of systems of racism and other forms of oppression to ensure that everyone in our employee community can flourish. We encourage applicants from diverse backgrounds to consider joining us. CCSI offers a regular information session for job seekers. Click here to learn more. CCSI does not accept inquiries from third-party recruiters or search agencies. Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Salary Description $20.70 per hour
    $20.7 hourly 60d+ ago
  • Customer Rep

    Globalchannelmanagement

    Customer support specialist job in Syracuse, NY

    Customer Rep needs 2+ years experience Customer Rep requires: Onsite Monday-Friday § 10:30-7:00 EST § Two 10-minute breaks and a 30-minute lunch Outbound, inbound calling PC savvy MS Office savvy Call center Customer service Customer Rep duties: Inbound call representative taking calls from regarding lens orders, order status, order tracking, remakes, general customer service inquiries Outbound calls to follow up with, on pending jobs Average of 8 calls an hour
    $35k-55k yearly est. 42d ago
  • Client Specialist- Dewitt/Fayetteville

    Knitwell Group

    Customer support specialist job in Fayetteville, NY

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00129 Dewitt NY-Fayetteville,NY 13066Position Type:Regular/Part time Pay Range: $16.50 - $20.65 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $16.5-20.7 hourly Auto-Apply 41d ago
  • Tenant Services Specialist

    Syracuse Housing Authority

    Customer support specialist job in Syracuse, NY

    Tenant Services Specialist is an Open-Competitive Onondaga County Civil Service position and if hired, continued employment will be contingent on qualifying for, successfully passing, and reachability off the applicable Onondaga County Civil Service Exam. After a conditional offer of employment, a favorable background check, verification of education and work history, and illegal drug screening must be completed prior to starting employment. Proof of identity and legal work authorization will also be required. DISTINGUISHING FEATURES OF THE CLASS This work involves assisting the administration of the Syracuse Housing Authority in providing services to tenants and resolving the more serious or difficult tenant lease violations and other needs for supportive services. Under the direct supervision of an administrative superior, an employee in this class performs a variety of administrative, tenant problem resolution and tenant relations activities of a responsible nature. Works with tenants and staff to resolve tenant lease violations, to prevent or carry out tenant evictions, and other tenant related matters. This position is distinguished from Tenant Services Organizer by administrative duties and the higher level and wider scope of responsibility. Work is assigned and reviewed by an administrative superior through review of written work, review of case records and frequent meetings with supervisor. An employee in this class is expected to perform assigned tasks with independence and good judgment, consulting supervisor for guidance in unusual or serious matters. Supervision may be exercised over other staff assigned to resident retention work duties. Certain assignments made to employees in this class will require reasonable access to transportation to meet field work requirements made in the ordinary course of business in a timely and efficient manner. Does related work as required. Hiring Salary Range: $58,000 - $65,000 TYPICAL WORK ACTIVITIES Receives referrals from SHA administrative staff regarding tenant's problems with maintenance and housekeeping of their apartments, relations with other tenants, relations with Housing Authority administration, lease violations, such as non-payment of rent and counseling tenants on their housing rights and responsibilities. Refers complaints to appropriate person, Housing Authority department or outside agency and follows up on referral to insure resolution of referral. Evaluates cases involving tenant lease violations and determines appropriate steps to be taken, such as warning notice, meeting with tenant, or possible eviction letter. Meets with tenants regarding lease violations to try to resolve problems with tenants and to advise tenant of possible eviction if problem is not resolved. Acts as a liaison between tenant organization leaders and the Housing Authority administration by hearing concerns of the tenant leaders, scheduling meetings with housing Authority administrators and generally keeping communication channels open. Assists the administration in tenant grievance hearings by setting up hearing, contacting board members, providing eviction material and documentation to attorney, recording the hearing and similar administrative tasks. Acts as a liaison between the Housing Authority and agencies providing funding to the Authority by performing as central contact person for administrative details, preparing fiscal reports, budgets, program and data reports and submitting any required paperwork to the funding agency. May conduct training sessions on agency policies and procedures or create written materials to clarify or communicate policy issues with tenants. Provides tenant services such as drafting notices to tenants, answering questions and responding to requests for assistance. Network with a variety of human service organizations in order to refer tenants to appropriate community support services. Provides tenant services such as drafting notices to tenants, answering questions and responding to complaints and problems. FULL PERFORMANCE, KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS Good knowledge of the policies, organization, and operation of the Syracuse Housing Authority. Good knowledge of the needs, problems and interests of low-income people. Ability to establish and maintain effective working relationships with staff, tenants and community agencies and deal effectively with people in difficult situations. Ability to gather and organize pertinent data. Ability to prepare clear and concise written reports. Ability to communicate effectively with others on both an individual basis and in group meetings. MINIMUM QUALIFICATIONS A. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a Baccalaureate Degree in education, social work, human services or resources, social science, public administration or a field closely related to the aforementioned and one (1) year of professional level work experience in assisting in the administration of or providing a human services program; or, B. Five (5) years of paraprofessional or professional level work experience, in education, social work, *human services or resources, social science, public administration or a field closely related to the aforementioned, one (1) year of which must have been in a professional level capacity in assisting in the administration of or providing a human services program; or, C. An equivalent combination of training and experience as defined by the limits of (A) and (B) above. *note - Human Services comprise those career fields in which practitioners help others to solve their physical or emotional problems or to meet their physical, emotional or mental needs, or to enhance their cultural, social, spiritual or physical conditions. Practitioners in this class are typically characterized by working with people on an individual or group basis. Responsibility for the custody or detention of individuals or for determining program eligibility is not considered qualifying experience.
    $58k-65k yearly Auto-Apply 60d+ ago
  • Direct Hire Customer Sales Rep

    Staffworks CNY

    Customer support specialist job in Syracuse, NY

    Job DescriptionCustomer Sales Representative Direct Hire for the Yonkers, NY area Base Salary plus 3% gross profit commission! Unlimited Income! What's in it for you? Unlimited income Build Relationships Direct Hire Position Company is looking for someone with: Great communication skills Computer skills Willingness to learn about products Customer Sales Representative Details: No cold calling. You will be building existing accounts Must be comfortable talking to people Must be open to building excellent relationships with customers Prior sales experience is preferred Company Provides: Company Car Laptop Cell Phone Gas Card Apply now for consideration! www.staffworkscny.com315-455-9675
    $37k-53k yearly est. 11d ago
  • Winner's Circle - Customer Service

    Daveandbusters

    Customer support specialist job in Syracuse, NY

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $15 - $16.5 per hour Salary Range: 15 - 16.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $15-16.5 hourly Auto-Apply 60d+ ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Customer support specialist job in East Syracuse, NY

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $29k-37k yearly est. 18d ago
  • Customer Relations Specialist

    Suburban Propane 4.5company rating

    Customer support specialist job in Auburn, NY

    We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. Responsibilities • Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times • Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service • Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities • Present a professional, confident and enthusiastic image to develop trusting relationships with all customers • Effectively manage customer account data which includes setting up new accounts and maintaining related data Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including: Medical, dental, and vision (eligibility after just 30 days of employment) Paid time off that increases with tenure A 401(k) with company match and immediate vesting A new employee training program and many opportunities for continued learning and career development Disability and life insurance Employee recognition program Generous tuition assistance program Propane discounts For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: ****************************************** . $16.80 - $20.00 an hour (dependent on experience) Qualifications • Minimum of 3 years of experience in a customer service role • Minimum of a High School diploma or GED preferred • Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports • Ability to multi-task and prioritize assignments in a team environment Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************ It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: **************************************************** At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: ************************************************************* We can recommend jobs specifically for you! Click here to get started.
    $16.8-20 hourly Auto-Apply 7d ago
  • Integration Services Specialist

    Usherwood Office Technology, Inc. 3.8company rating

    Customer support specialist job in Syracuse, NY

    At Usherwood Office Technology, an Integration Services Specialist provides technical support for multifunction printers (MFPs), surveillance devices, audio visual displays, and phone systems through all phases of the device life cycle, from initial deployment to replacement. This role will work closely with our Logistics, Service, Sales, Projects, and Client Services teams to inquire and support clients' connectivity needs before, during, and after deployment. An Integration Specialist responds to incoming client support requests via our ticketing system, phone, email, and Microsoft Teams. A successful specialist will listen to a client's issue, diagnose the nature of the problem, and provide remote support to remedy. They assist with networking, document workflows, installing software/drivers, and maintaining printing related applications. The specialist will be required to travel to customer sites when necessary to resolve client issues. KEY RESPONSIBILITIES: Support the initial configuration, network connectivity, and applications associated with a new deployment (via onsite or remote). Support Managed print applications: Uniflow, Papercut, Goldfax. Support common connectivity, driver, and application requests. Install, maintain, and support print, surveillance, AV display, and phone applications. Send, receive, and coordinate client deployment surveys. Create and maintain process documentation. Interact with highly technical and non-technical customers equally, including end-users, project managers, engineers, sales, and senior staff members. EDUCATION: Associates degree in Computer Science, Information Technology, Business Technology, related field of study, or equivalent work experience Experience in IT helpdesk, customer service or support capacity is encouraged. A+ certification and Network+ certification or ability to attain within first six months SKILLS & QUAILIFICATIONS: Working knowledge of Microsoft Windows, Mac OS, and applications. Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams) Working knowledge of print related applications and utilities related to Canon, Xerox, HP and Fiery. Ability to prioritize and multitask assigned tasks in a fast-paced work environment. Strong written and verbal communication. Ability to appropriately communicate with customers of all temperaments effectively via phone, email or onsite. Ability to work both independently and in a team environment. Ability to learn and master specific applications. BENEFITS: Excellent benefit offerings including: medical, dental, vision, and supplemental insurance 20 days of paid time off Cellphone allowance Company paid life insurance and long-term disability insurance 401(k) plan with matching company contribution Paid training and certification opportunities Annual company store allowance “Our growth is mirrored by the quality of people we have invested in.” - Louis F. Usherwood, CEO Usherwood Office Technology is an Equal Opportunity Employer. Visit us at *****************
    $32k-37k yearly est. Auto-Apply 28d ago
  • Customer Experience Representative

    Gonetspeed

    Customer support specialist job in Phelps, NY

    Job DescriptionHere at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations. REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers. You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit.Benefits:401(k)401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.
    $35k-55k yearly est. 18d ago
  • Sales Support Specialist

    Riverhawk 4.0company rating

    Customer support specialist job in New Hartford, NY

    Riverhawk Company, a leading provider of custom engineered products and services, is seeking a Sales Support Specialist to join our dedicated team in New Hartford, NY. This role is perfect for a detail-oriented professional who enjoys working in a fast-paced environment, supporting sales operations, and ensuring customer satisfaction. What You'll Do: Assist in the preparation and submittal of commercial proposals to customers Prepare and submit quotations for standard price listed products to customers Review new purchase orders as they are received to ensure their compliance to Riverhawk terms and conditions Read and understand purchase orders, contracts, and terms and conditions Assure that all customers undergo "Denied Party Screening" per the Riverhawk Export Control Procedure Develop an understanding of Riverhawk Company's customers, products, and services Handle order entry for product lines as assigned Handle shipping logistics and work closely with the Shipping and Receiving Supervisor Navigate multiple customer portals and internal systems Follow up on work in progress and provides customers with status reports as requested Responsible for maintaining monthly booking reports Act as a liaison between customers and Riverhawk production to meet customer requirements Work closely with the Accounting Clerk to follow up with customers on overdue payments Assist with other administrative duties as assigned Abide by safety guidelines set forth by OSHA, DEC, and Riverhawk Company What We Need: The ideal candidate will have demonstrated experience in the following: Minimum two years' experience in a related role High school diploma or equivalent; Associate's Degree in Business or a related field preferred Desire to work with all employees of the organization Strong attention to detail Excellent verbal and written communication skills with the ability to convey information clearly Strong computer skills and experience using a variety of different platforms and portals Microsoft Office (Word, PowerPoint, Excel, and Outlook) skills required ERP skills preferred, Syteline experience highly preferred Comfortable talking with customers Highly organized with strong time management skills What You Get: Riverhawk Company offers a competitive pay and benefit package for their employees. Pay range - $19-22.50/hr (please note that this range will vary based upon factors including, but not limited to, prior experience, knowledge, skills, and education as they relate to the position's qualifications.) 96 hours of PTO and an additional 56 hours of paid sick leave annually for new hires, with additional PTO added after five years of service. Ten paid holidays Discretionary bonuses based on company performance Outstanding medical insurance with a company funded health reimbursement account (HRA) to cover medical bills Choice of two dental insurance options Vision insurance Immediate 100% vesting in Company 401(k) Plan with 3% Company Contribution Company paid short term disability insurance and a $25,000 life insurance policy with the option to purchase long term disability insurance and additional life insurance if interested Tuition assistance Company paid life insurance Riverhawk Company is an equal opportunity employer and considers qualified applicants for employment without regard to race, religion, national origin, gender, sexual orientation, age, disability, veteran status, or any other protected factors. Applicants who we wish to join our team will receive a conditional offer, pending the successful completion of a four panel drug test and a background screen.
    $19-22.5 hourly 60d+ ago
  • Customer Rep

    Globalchannelmanagement

    Customer support specialist job in Syracuse, NY

    Job Description Customer Rep needs 2+ years experience Customer Rep requires: Onsite Monday-Friday § 10:30-7:00 EST § Two 10-minute breaks and a 30-minute lunch Outbound, inbound calling PC savvy MS Office savvy Call center Customer service Customer Rep duties: Inbound call representative taking calls from regarding lens orders, order status, order tracking, remakes, general customer service inquiries Outbound calls to follow up with, on pending jobs Average of 8 calls an hour
    $35k-55k yearly est. 13d ago
  • Customer Relations Specialist

    Suburban Propane 4.5company rating

    Customer support specialist job in Auburn, NY

    We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. Responsibilities • Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times • Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service • Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities • Present a professional, confident and enthusiastic image to develop trusting relationships with all customers • Effectively manage customer account data which includes setting up new accounts and maintaining related data Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including: Medical, dental, and vision (eligibility after just 30 days of employment) Paid time off that increases with tenure A 401(k) with company match and immediate vesting A new employee training program and many opportunities for continued learning and career development Disability and life insurance Employee recognition program Generous tuition assistance program Propane discounts For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: ****************************************** . $16.80 - $20.00 an hour (dependent on experience) Qualifications • Minimum of 3 years of experience in a customer service role • Minimum of a High School diploma or GED preferred • Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports • Ability to multi-task and prioritize assignments in a team environment Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************ It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: **************************************************** At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: *************************************************************
    $16.8-20 hourly Auto-Apply 6d ago
  • Customer Experience Representative

    Gonetspeed

    Customer support specialist job in Phelps, NY

    Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations. REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers. You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit. GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.
    $35k-55k yearly est. Auto-Apply 57d ago

Learn more about customer support specialist jobs

How much does a customer support specialist earn in Syracuse, NY?

The average customer support specialist in Syracuse, NY earns between $32,000 and $77,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.

Average customer support specialist salary in Syracuse, NY

$50,000

What are the biggest employers of Customer Support Specialists in Syracuse, NY?

The biggest employers of Customer Support Specialists in Syracuse, NY are:
  1. Kinney Drugs
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