Customer support specialist jobs in Terre Haute, IN - 137 jobs
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Route Service Representative (4-Day Workweek)
Cintas 4.4
Customer support specialist job in Terre Haute, IN
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products.
Our Route Service Sales Representatives enjoy:
- Comprehensive 10-week training program
- Solid base salary and commission potential after being assigned a route
- Majority work a 4-Day workweek
- Majority work no nights or weekends
- Monthly/Quarterly performance bonuses & incentives
Key Responsibilities Include:
- You are the face of Cintas to our customers and must work to build rapport with key decision makers
- Ensure quality standards, and proactively solve customer concerns.
- Grow our existing customer base by upselling and cross-selling additional products and services
- Negotiating service agreement renewals and control inventory while working professionally and safely
- Comply with driving and vehicle regulations.
**Skills/Qualifications**
Required
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
+ Have an active driver's license
+ Be at least 21 years of age
+ Obtain a DOT medical certification
+ Provide documentation regarding their previous employment
All successful candidates will also possess:
+ The ability to meet the physical requirements of the position
+ A High School diploma, GED or Military Service
+ The ability to demonstrate a strong customer service orientation
+ Self-motivation and the drive to work in an environment that relies on teamwork to meet goals
+ A positive attitude, along with ambition, organization and service spirit
This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** SSR
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
$30k-34k yearly est. 5d ago
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Technical Service Representative - Packaging Coatings
Ppg Architectural Finishes 4.4
Customer support specialist job in Brazil, IN
As a Technical Service Representative (TSR), you will support the Packaging Coatings segment focusing on Mid- West accounts. You will manage technical service activities used at packaging manufacturing customer's plants! The TSSR will work directly with internal and external teams to improve the performance of PPG products and work on mutually valuable projects with our customers. You will help advise overall scheduling of TSSR resources for US and Canadian (USCA) including contractors and lead major customer product Secure Launches. You will report to the USCA Technical Sales and Service Representative Manager.
Key Responsibilities
Manage multiple customer sites while collaborating with customers at various levels to ensure quality and expectations is meeting customer requirements.
Delegate PPG coating technologies to operate successfully in and sometimes outside the established customer operating window.
Handle pre-sales and/or post-sales technical support including commissioning, installation, testing and maintenance service to customers.
May be asked to lead projects, assist with process improvements, and look for cost savings for the customer.
Coordinate, investigate, and recommend new business tools for users as requested.
Qualifications
High School Diploma with a technical background in Chemistry and/or Engineering with 5+ years of proven experience in the can making industry.
Experience with customer quality systems and processes.
May travel extensively insupport of key customer programs.
#LI-REMOTE
About us:
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD™
Through leadership in innovation, sustainability and color, PPG helps customersin industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit *********** and follow @ PPG on Twitter.
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are "One PPG" to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email ******************.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process. These include PTO, Dental, Health, Vision, 401k matching and Holiday time off.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
$31k-36k yearly est. Auto-Apply 14d ago
FLUIDCARE Technician I
Quaker Houghton 4.6
Customer support specialist job in Crawfordsville, IN
Job Description
At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants, and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy.
FLUIDCARE is Quaker Houghton's fluid management program designed to enhance the efficiency of operations at customer facilities. The dedicated teams focus on providing critical insights through reporting and data management, helping clients optimize their fluid usage. This program not only supports fluid optimization but also empowers customers to make informed, data-driven decisions regarding their chemical needs.
Shift Time: 7a-7p (4 days on; 4 days off schedule)
Position Summary:
Perform first level of on-site technical, data recording and assessment within the manufacturing environment of Quaker Houghton customers. Follows standard procedures and has readily available supervision or management where necessary to provide a high standard of Fluidcare support.
Job Accountabilities:
Participate in addition of chemicals; including coolants, greases, oils, lubricants, and cleaners as directed by site staff.
Assist in the maintenance of coolant filters, washers, paint systems, pumps, air handling systems, etc. for sump changes and cleaning, as required to keep fluids within proper limits.
Measure and record coolant parameters and maintain lubrication schedules to ensure parameters are met to maintain the highest coolant conditions. This may involve the dropping and cleaning of tanks when required.
Liaise directly with the customer so that changes in coolant parameters are highlighted and can then be acted upon and enter results in appropriate databases. Prepare detailed shift reports.
Assist in routine maintenance on customer's equipment and fluid systems including product additions, filter changes, etc. as directed.
Assist in disposal of contaminated articles (i.e. pails, gloves, samples, etc.) in accordance with prescribed measures, including waste management and recycling initiatives
Assist in maintaining and calibrating all laboratory equipment; such as scales, pH meters, glassware, incubators, etc. in accordance with site control plan.
Assist in properly maintaining tools and utility equipment such as pumps, sump suckers, coolant dispensers, etc. in a safe and efficient manner.
Where appropriate: Cut-up, mount and prepare parts for metallurgical testing. Surface etching of parts for analysis. Measurement and metallurgical determinations consisting of hardness and microstructure analysis
Supports site staff general organization initiatives (inventory, storage rooms, labeling, etc.)
May work in manufacturing environment with union associates.
Interact with customer's production and technical personnel and other suppliers.
May be required to operate hand tools, shop tools and equipment.
May require working flexible hours.
Carries out other duties as directed. May have tasks specifically related to quality control, metalogical heat treat and the steel industry. Provide other specifically agreed Fluidcare services as and when required by the Site Manager and/or Lead Technician - this may include operating a fork truck, recycling equipment, etc.
Must be able to safely work in a variety of potentially hazardous situations while adhering to Quaker Houghton's Life Saving Rules.
Work Environment:
Work in a manufacturing environment; may be exposed to fumes or airborne particles and toxic or caustic chemicals. May occasionally be exposed to moving mechanical parts, risk of electrical shock and trip and slip hazards. The noise level in the manufacturing environment is loud.
Ensure a safety mindset throughout designated area of responsibility.
Maintain the highest EHS standards while at customer's site.
Education, Experience, Skills & Competencies:
Education
High school diploma or GED required. May be required to obtain certifications/licenses.
Experience
Minimal to no experience in manufacturing environment required.
Skills and Competencies
Effective written and verbal communication skills. Demonstrate intermediate reading skills. Ability to effectively present information. Demonstrate basic mathematical skills.
Sufficient skills for data entry (MS excel and word) and reporting activities.
Must have basic working knowledge of: Internet software, e-mail, word processing, spreadsheets and project tracking.
The employee will be required to perform these functions:
· May be required to lift up to 50 pounds
· May be required to stand for long periods and walk great distances daily
· Routinely required to use hands to finger, handle or feel and reach with hands and arms.
· May be required to sit, climb, balance, stoop, kneel, crouch or crawl and talk or hear
· May be required to work in small spaces and high locations
EEO STATEMENT: It is Quaker Houghton's policy to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Quaker Houghton will also provide reasonable accommodations for qualified individuals with disabilities. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:***************************************
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
CUSTOMER ACCOUNT REPRESENTATIVES FOR BIG BRAND NAMES - Weekly Pay
Monumental Management Solutions
Customer support specialist job in Terre Haute, IN
Monumental Management Solutions is a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. Our main goal is to provide superb client acquisition services for our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us to do it for them. Our clients provide us with their different promotions and services and we are responsible for representing them in some of the world's largest chain retailers.
Job Description
Customer Account Representatives
( Full Time / Part Time )
Monumental West has an exciting new opportunity on our Representatives
Team. This team is responsible for engaging customers inside of a retail
environment on a daily basis regarding client's products, promotions,
and brand awareness.
We're looking for someone that is confident, has great
communication skills, enjoys working in a team environment and looking
for a full time entry level career versus a job.
Monumental West prides itself on its flexibility and its willingness to go
the extra mile to help its customers and clients. We want you to be MORE
than a crucial element to our client; we want you to be part of our
entry level team full time.
Job Details
Development of marketing campaigns and strategies
Customer service and client acquisition
Implementation of our client's product launches
Rigorous leadership training
In-store promotional advertising
Compensation
We offer hourly pay plus commissions on all new client
acquisitions. Our commission plan is aggressive. The most successful
employees earn well above their guaranteed weekly salary.
Qualifications
Requirements - Our ideal candidate
At least 2 years of experience in either customer service, marketing, advertising, sales, retail or telemarketing
If NO experience, Entry Level positions are available
Must be able to start working immediately if needed
Must be able to work in a fast paced environment
Strong personality
Experience developing positive relationships and/or solving customer problems
Partners effectively with others to ensure coordinated, efficient account management
Why is our company so awesome to work for? BECAUSE WE OFFER:
Advancement opportunities from Entry Level into Human Resources, Management and Consulting Competitive compensation
Fun & exciting team environment
PAID PRODUCT TRAINING
Paid Vacation
Gas reimbursement
Comprehensive and continued training including (but not limited
to) Business Building Blocks, Financial training, shadowing, campaign
knowledge and more
Our full time entry level Management team has won such awards as
Promoting Manager of the Year, Most Improved Manager and Rookie Manager
of the Year
Free parking for all of our staff
Fun company events such as National Award Conference, R&R
Weekend, Keys to Success,Team Nights, Community Service Events and more
Beautiful location
Join our Growing Management Team!
Apply TODAY set up an interview!!!
NEXT DAY INTERVIEWS AVAILABLE!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-38k yearly est. 23h ago
HRIS Client Success Specialist I
Creative Planning Inc. 4.6
Customer support specialist job in Kansas, IL
For more information. Visit: ************************* com/wp-content/uploads/2026/01/HRIS-Client-Success-Specialist-I.
pdf
$74k-129k yearly est. 4d ago
Customer Service Rep(02530) - 955 Wabash Ave
Domino's Franchise
Customer support specialist job in Terre Haute, IN
Job DescriptionABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
· Sudden changes in temperature in work area and while outside.
· Fumes from food odors.
· Exposure to cornmeal dust.
· Cramped quarters including walk-in cooler.
· Hot surfaces/tools from oven up to 500 degrees or higher.
· Sharp edges and moving mechanical parts.
SENSING
· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
· Depth perception.
· Ability to differentiate between hot and cold surfaces
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Job Details PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 4.
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
· Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
· To move trays which are placed on dollies.
· of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
· Trays may also be pulled on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Additional Information
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station.
· Toe room is present, but workers are unable to flex their knees while standing at this station.
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
· Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
· Reaching is performed continuously; up, down and forward.
· Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
· Eye-hand coordination is essential. Use of hands is continuous during the day.
· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$27k-35k yearly est. 1d ago
Help Desk Customer Service Technician I
Time-O-Matic, Inc.
Customer support specialist job in Danville, IL
Responsibilities * Provide world-class customer tech support promptly, with a focus on quality and on first call resolution to our customers, dealers, and end-users. * Assist in continual improvement/expansion of the Watchfire knowledgebase - a key web-based collection of both internal and customer-facing troubleshooting, how-to and resolution documentation.
* Maintain detailed customer records inCustomer Service database regarding each service/support call, email, and chat.
* Perform other various special software and engineering assignments or duties as required.
* Occasional weekend duties, such as providing on-call or remote weekend helpdesk support.
* Occasional interaction with design/engineering team, with possibility to grow into R&D assignments, depending upon level of education and technical training.
Qualifications/Skills:
* Solid understanding of basics of networking (not simply computer operation) is required.
* Basic understanding of electronics - including college coursework
* NETWORKING: Previous hands-on network installation/maintenance coursework or experience (network setup, network technician, cabling, PC setup, telecommunications, etc.)
* Previous customer service work experience is strongly recommended; 1+ years prior helpdesk / phone support experience, ideally IT/software/computer phone support
* Exceptional and demonstrated verbal communication skills required, with demonstrated customer service skills
Education and Licensing
* HS Diploma/GED combined with relevant work experience OR
* AA/AAS/AS degree in technical field (or military equivalent) OR
* BS in EE, EET, CE, ECE, MIS or IT or similar technical field
Benefits
* Medical
* Dental
* Vision
* Company Paid Life/ADD
* Voluntary Life/ADD
* Dependent Life/ADD
* 401k with Employer Match
* Vacation
* Personal Time
* Watchfire is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
* Legal authorization to work in the US required. We will not consider candidates who need sponsorship, now or in the future, to be legally employed in the US. No H1B, OPT, CPT or other "temporary work authorization" candidates will be considered.
$32k-44k yearly est. 60d+ ago
Customer Service Representative
Trustpilot 3.9
Customer support specialist job in Danville, IL
We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!
CSR
At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career incustomer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed.
This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you!
In the Role
Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
Receive and process payments incustomer accounts.
Market to current, former, and potential customers to drive loan production.
Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
Process loan applications and collect payments due.
Perform all other duties as assigned.
Required
High School Diploma or GED
Must have a valid driver's license and reliable vehicle
Preferred
Cash Handling, Sales, or Customer Service experience
Location: On-Site
The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.
Who We Are
Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers!
Other team member benefits include:
Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
Up to 3% 401(k) Match
Paid Time Off (16 days per year after one full year, cash back for unused time)
Paid Holidays
Annual Raises and Performance Bonuses
Monthly Incentive and Employee Referral Bonuses
Participation in Charitable Campaigns
Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures.
With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy.
At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us!
Discover more about our company and culture!
Read what our customers are saying about us!
$29k-37k yearly est. Auto-Apply 43d ago
Customer Service Representative
Utilities District of Western Indiana 3.3
Customer support specialist job in Bloomfield, IN
Job DescriptionSalary: $20
JOB SUMMARY/DESCRIPTION:
Under minimal supervision, provides prompt and courteous service to members, employees, and management. To provide accurate and timely data entry required for processing and computer operations; to perform analysis, interpretation, and collection of consumer accounts, to effectively communicate the results to members of UDWI REMC. Must possess considerable skill in multi-tasking, exercising independent judgement, and working in emergency situations with speed and accuracy. Must have the ability to understand/interpret verbal and written instructions.
ESSENTIAL JOB FUNCTIONS:
Provide prompt, efficient, and courteous customer service
Possess thorough knowledge of UDWIs rates, policies, and procedures
Ability to interpret and explain UDWIs rates to members
Possess high degree of accuracy and attention to detail
Ability to multi-task
Maintain confidential information
Answer correspondence from members in a timely and courteous manner
Setting up payment arrangements with members and entering arrangements in CIS
Working with community agencies and entering pledges for payments in CIS
Answer incoming telephone calls in a prompt, courteous, and efficient manner and/or direct calls to the appropriate person or department
Greet and direct visitors and/or members to the appropriate person or department
Process new accounts and maintain existing accounts. This includes but is not limited to: (1) provide necessary forms for new service applications or account updates when needed (2) Prepare service orders for transfer requests (3) Process credit checks (4) File completed paperwork for accounts
Create service orders and service maintenance requests
Handle all cash register payments daily, balance cash drawer and facilitate deposits
Assist members when buying products sold by the Cooperative
Assist during power outages by answering telephones
At the close of the day, ensure all monies are placed in cash bags
Assist Collections, Operations, Marketing, and Billing Departments as needed
Troubleshoot, respond and/or route billing concerns
Process undeliverable mail returned from the Post Office
Process rebate applications and/or assist members with energy efficiency inquiries
Process non-pay disconnects/reconnects as required
Participate in annual meeting, safety training, and civic events sponsored by the Cooperative
Other duties may be assignedaccording by the needs of the Cooperative
JOB REQUIREMENTS, SKILLS AND KNOWLEDGE REQUIRED:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Extensive experience incustomer service and highly proficient in multi-tasking; utility background preferred
Ability to acquire adequate knowledge of UDWIs rates, policies, and procedures
Carry out variety of activities with high degree of accuracy and attention to detail
Utilize office equipment (e.g., scanners, copiers, fax machine, 10-key calculator)
Ability to learn current software programs and any upcoming new programs
Possess good typing/keyboarding skills accurately and proficiently
Possess excellent oral and written communication skills
Possess good conflict resolution and critical thinking skills
Possess excellent interpersonal skills including the ability to maintain a harmonious working relationship with all Cooperative employees
Assure the confidentiality and integrity of information, reports, and data processed by the Cooperative.
Ability to conduct oneself in a professional manner in the workplace and while representing the cooperative away from the office.
Observe all safety rules and regulations adopted by REMC.
MINIMUM QUALIFICATIONS, TRAINING, AND EXPERIENCE:
A High School diploma or general education degree (GED) required.
WORKING ENVIRONMENT:
This position is primarily sedentary work; requires exertion of up to 10 pounds of force occasionally and/or an amount of force frequently; light lifting of generally 10 pounds or less; and sitting most of the time with repetitive motions with hands, and fingers such as dialing and keyboarding. Employee must be able to read, write, and communicate to individuals; must be able to use office equipment such as a copier, computer, printer, and telephone. This is an inside position with usual office conditions with some overtime and driving to and from meetings as required by Management.
$20 hourly 1d ago
Member Engagement Specialist
Mattoon Area Young Mens Christian
Customer support specialist job in Toledo, IL
Part time position delivers excellent service to all members, guests, and program participants by greeting every person as they enter the facility, registering participants for membership and programs, accurately handling payment transactions, and promoting and providing information about programs and membership. Hours availalble day time and evenings.
Employee Benefits
YMCA Usage - Facility usage is free for all employees. Immediate family members may use the YMCA at a discounted monthly price. Immediate family members are as follows: spouse, domestic partner, dependent children and other dependents living within the same household.
Program Fees-Except for certain exceptions, program fees will be reduced by 25% for all employees and their immediate family.* While not working, an employee of the Y can use the child watch service for free up to a 2 hour daily limit. While working, child watch is free and unlimited.
Retirement Options available
Essential Functions:
Greet every member throughout the facility, preferably by name.
Provides excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention.
Interviews and/or tours prospective members; sells memberships.
Builds relationships with members; helps members connect with one another and to the YMCA.
Registers members for programs and membership and accurately enters transactions using DAXKO computer system.
Handles and resolves membership concerns using positive can do attitude and exercising good judgment-making skills.
Informs supervisor of unusual situations or unresolved issues.
Prepares incident/accident reports per established Y risk management procedures.
Applies all YMCA policies dealing with member services.
Attends staff meetings and stays up to date on all programs and events at or associated with the Y.
Distributes locker keys, towels, and sports equipment.
Conducts Aquatic/Locker Room checks.
Keeps lobby and Welcome Desk area clean and performs light housekeeping duties as needed.
Other duties as assigned.
YMCA Competencies (Leader):
Mission Advancement: Accepts and demonstrates the Y's values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.
Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
Requirements
Qualifications:
Certifications required within 30 days of hire: CPR/AED, and First Aid.
Excellent interpersonal and problem solving skills.
Ability to connect with people of diverse backgrounds.
Previous customer service, sales or related experience.
Maintains a professional appearance and communication skills.
Basic knowledge of computers.
Display ability to learn and understand DAXKO computer system.
Completion of all required safety trainings.
Physical Demands:
Frequent sitting, standing, and walking for extended periods of time.
Occasional push/pull/carry/lift up to 25 lbs.
Ability to respond to emergency situations.
The Mattoon Area Family YMCA is an Equal Opportunity Employer and complies with all applicable federal, state, and local fair employment practices laws.
Salary Description $15.00 per hour
$15 hourly 60d+ ago
Personal Lines CSR
Superior Insurance Partners LLC
Customer support specialist job in Rockville, IN
Superior Insurance Partners is a rapidly growing insurance brokerage platform, focused primarily on providing commercial lines, personal lines, and employee benefit solutions to companies and individuals. Superior acquires and partners with leading independent insurance agencies primarily in the Midwest and Eastern US. The company's mission is to improve the lives of its agency partners. Superior does this by creating a highly tailored plan for each of its agency partners to help them achieve their goals, and providing customized resources including accounting/finance, recruiting, HR, AMS/IT, marketing, and M&A support. Agency partners are aligned through long-term economic incentives while leveraging the benefits of best practices, scale, and resources across Superior's shared platform.
Superior is backed by Tyree & D'Angelo Partners (“TDP”), a leading Chicago-based private equity firm that makes control ownership investments in, and partners with, lower middle market businesses with the goal of creating meaningful value for all involved. TDP is currently investing out of its third fund and has managed and created over $3 billion of capital and company enterprise value. TDP has significant experience investing in service businesses and has completed over 1000 investment partnerships in its history.
We are seeking a Personal Lines Client CSR/Account Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex?
Our agency partner is located in Rockville, IN is growing and looking to hire a Personal Lines Account Manager to provide excellent customer service to an established book of business. Come join our friendly, competitive work environment today!
We are looking for people who are enthusiastic about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement, and will demonstrate the value Superior Insurance Partners can provide.
How will you affect the business?
Effectively manage high volume of incoming calls.
Identify and assess client needs to achieve satisfaction.
Quoting, endorsements, certificates and will own the renewal process.
Build sustainable relationships of trust through open and interactive communication.
Provide accurate, valid, and complete information by using the right methods/tools.
Handle complaints, provide appropriate solutions/alternatives within the time limits and follow-up to ensure a resolution.
Keep records of customer interactions, process customer accounts and file documents.
What skills will make me successful in this role?
Ability and desire to provide results.
Develop professional relationships with your internal and external partners.
Effective communication.
Utilize your resilient and adaptable mindset in the face of shifting priorities.
Eagerness to collaborate with all teams and employees.
Preferred:
Minimum 2+ years client service experience working personal lines insurance.
Property and Casualty Insurance License
Experience with agency management systems
Proficiency in Microsoft Office
Job Type: Full-time
$27k-35k yearly est. Auto-Apply 14d ago
Customer Service Representative - State Farm Agent Team Member
Mike Kirk-State Farm Agent
Customer support specialist job in Casey, IL
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Paid time off
Training & development
ROLE DESCRIPTION: As a Customer Service Representative with Mike Kirk Insurance and Financial Services, Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
cross-sell policies the customer may need.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
IL Insurance Producers License is required.
$28k-37k yearly est. 26d ago
Route Service Representative (4-Day Workweek)
Cintas Corporation 4.4
Customer support specialist job in Terre Haute, IN
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$30k-34k yearly est. 5d ago
FLUIDCARE Technician I
Quaker Chemical Corporation 4.6
Customer support specialist job in Crawfordsville, IN
At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants, and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy.
FLUIDCARE is Quaker Houghton's fluid management program designed to enhance the efficiency of operations at customer facilities. The dedicated teams focus on providing critical insights through reporting and data management, helping clients optimize their fluid usage. This program not only supports fluid optimization but also empowers customers to make informed, data-driven decisions regarding their chemical needs.
Shift Time: 7a-7p (4 days on; 4 days off schedule)
Position Summary:
Perform first level of on-site technical, data recording and assessment within the manufacturing environment of Quaker Houghton customers. Follows standard procedures and has readily available supervision or management where necessary to provide a high standard of Fluidcare support.
Job Accountabilities:
* Participate in addition of chemicals; including coolants, greases, oils, lubricants, and cleaners as directed by site staff.
* Assist in the maintenance of coolant filters, washers, paint systems, pumps, air handling systems, etc. for sump changes and cleaning, as required to keep fluids within proper limits.
* Measure and record coolant parameters and maintain lubrication schedules to ensure parameters are met to maintain the highest coolant conditions. This may involve the dropping and cleaning of tanks when required.
* Liaise directly with the customer so that changes in coolant parameters are highlighted and can then be acted upon and enter results in appropriate databases. Prepare detailed shift reports.
* Assist in routine maintenance on customer's equipment and fluid systems including product additions, filter changes, etc. as directed.
* Assist in disposal of contaminated articles (i.e. pails, gloves, samples, etc.) in accordance with prescribed measures, including waste management and recycling initiatives
* Assist in maintaining and calibrating all laboratory equipment; such as scales, pH meters, glassware, incubators, etc. in accordance with site control plan.
* Assist in properly maintaining tools and utility equipment such as pumps, sump suckers, coolant dispensers, etc. in a safe and efficient manner.
* Where appropriate: Cut-up, mount and prepare parts for metallurgical testing. Surface etching of parts for analysis. Measurement and metallurgical determinations consisting of hardness and microstructure analysis
* Supports site staff general organization initiatives (inventory, storage rooms, labeling, etc.)
* May work in manufacturing environment with union associates.
* Interact with customer's production and technical personnel and other suppliers.
* May be required to operate hand tools, shop tools and equipment.
* May require working flexible hours.
* Carries out other duties as directed. May have tasks specifically related to quality control, metalogical heat treat and the steel industry. Provide other specifically agreed Fluidcare services as and when required by the Site Manager and/or Lead Technician - this may include operating a fork truck, recycling equipment, etc.
* Must be able to safely work in a variety of potentially hazardous situations while adhering to Quaker Houghton's Life Saving Rules.
Work Environment:
* Work in a manufacturing environment; may be exposed to fumes or airborne particles and toxic or caustic chemicals. May occasionally be exposed to moving mechanical parts, risk of electrical shock and trip and slip hazards. The noise level in the manufacturing environment is loud.
* Ensure a safety mindset throughout designated area of responsibility.
* Maintain the highest EHS standards while at customer's site.
Education, Experience, Skills & Competencies:
Education
High school diploma or GED required. May be required to obtain certifications/licenses.
Experience
Minimal to no experience in manufacturing environment required.
Skills and Competencies
* Effective written and verbal communication skills. Demonstrate intermediate reading skills. Ability to effectively present information. Demonstrate basic mathematical skills.
* Sufficient skills for data entry (MS excel and word) and reporting activities.
* Must have basic working knowledge of: Internet software, e-mail, word processing, spreadsheets and project tracking.
The employee will be required to perform these functions:
* · May be required to lift up to 50 pounds
* · May be required to stand for long periods and walk great distances daily
* · Routinely required to use hands to finger, handle or feel and reach with hands and arms.
* · May be required to sit, climb, balance, stoop, kneel, crouch or crawl and talk or hear
* · May be required to work in small spaces and high locations
EEO STATEMENT: It is Quaker Houghton's policy to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Quaker Houghton will also provide reasonable accommodations for qualified individuals with disabilities. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:***************************************
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
$26k-35k yearly est. 18d ago
CUSTOMER ACCOUNT REPRESENTATIVES FOR BIG BRAND NAMES - Weekly Pay
Monumental Management Solutions
Customer support specialist job in Terre Haute, IN
Monumental Management Solutions is a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. Our main goal is to provide superb client acquisition services for our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us to do it for them. Our clients provide us with their different promotions and services and we are responsible for representing them in some of the world's largest chain retailers.
Job Description
Customer Account Representatives ( Full Time / Part Time )
Monumental West has an exciting new opportunity on our Representatives
Team. This team is responsible for engaging customers inside of a retail
environment on a daily basis regarding client's products, promotions,
and brand awareness.
We're looking for someone that is confident, has great
communication skills, enjoys working in a team environment and looking
for a full time entry level career versus a job.
Monumental West prides itself on its flexibility and its willingness to go
the extra mile to help its customers and clients. We want you to be MORE
than a crucial element to our client; we want you to be part of our
entry level team full time.
Job Details
Development of marketing campaigns and strategies
Customer service and client acquisition
Implementation of our client's product launches
Rigorous leadership training
In-store promotional advertising
Compensation
We offer hourly pay plus commissions on all new client
acquisitions. Our commission plan is aggressive. The most successful
employees earn well above their guaranteed weekly salary.
Qualifications
Requirements - Our ideal candidate
At least 2 years of experience in either customer service, marketing, advertising, sales, retail or telemarketing
If NO experience, Entry Level positions are available
Must be able to start working immediately if needed
Must be able to work in a fast paced environment
Strong personality
Experience developing positive relationships and/or solving customer problems
Partners effectively with others to ensure coordinated, efficient account management
Why is our company so awesome to work for? BECAUSE WE OFFER:
Advancement opportunities from Entry Level into Human Resources, Management and Consulting Competitive compensation
Fun & exciting team environment
PAID PRODUCT TRAINING
Paid Vacation
Gas reimbursement
Comprehensive and continued training including (but not limited
to) Business Building Blocks, Financial training, shadowing, campaign
knowledge and more
Our full time entry level Management team has won such awards as
Promoting Manager of the Year, Most Improved Manager and Rookie Manager
of the Year
Free parking for all of our staff
Fun company events such as National Award Conference, R&R
Weekend, Keys to Success,Team Nights, Community Service Events and more
Beautiful location
Join our Growing Management Team!
Apply TODAY set up an interview!!!
NEXT DAY INTERVIEWS AVAILABLE!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-38k yearly est. 60d+ ago
Client Success Specialist I (Payroll)
Creative Planning Inc. 4.6
Customer support specialist job in Kansas, IL
For more information. Visit: ************************* com/wp-content/uploads/2025/12/Client-Success-Specialist-I.
pdf
$74k-129k yearly est. 4d ago
Customer Service Rep(02940) - 714 N GILBERT ST
Domino's Franchise
Customer support specialist job in Danville, IL
Join our team as a Customer Service Representative at our Danville, United States location! We're looking for a friendly and efficient individual to provide exceptional service to our valued customers.
Answer incoming phone calls and take customer orders accurately
Prepare and make pizzas according to company standards and recipes
Process cash and credit card transactions efficiently
Deliver outstanding customer service, ensuring customer satisfaction
Maintain a clean and organized work environment
Assist with various cleaning tasks as needed
Handle and lift items weighing up to 25 lbs.
Collaborate with team members to ensure smooth operations during busy periods
Address customer inquiries, concerns, and special requests promptly and professionally
Qualifications
Excellent communication skills, both verbal and written
Strong customer service orientation with a friendly and positive attitude
Ability to multitask and work efficiently in a fast-paced environment
Basic computer proficiency for order entry and processing
Flexibility to work weekends, holidays, and various shifts as needed
Detail-oriented with a focus on accuracy in order-taking and food preparation
Problem-solving skills to address customer concerns effectively
Patience and ability to maintain composure under pressure
Physical ability to stand for extended periods and lift up to 25 lbs.
Team player with a willingness to assist colleagues as needed
Prior experience in food service or customer-facing roles is a plus
Knowledge of pizza preparation and the food service industry is beneficial but not required
$28k-37k yearly est. 10d ago
Personal Lines CSR
Superior Insurance Partners LLC
Customer support specialist job in Rockville, IN
Job Description
Superior Insurance Partners is a rapidly growing insurance brokerage platform, focused primarily on providing commercial lines, personal lines, and employee benefit solutions to companies and individuals. Superior acquires and partners with leading independent insurance agencies primarily in the Midwest and Eastern US. The company's mission is to improve the lives of its agency partners. Superior does this by creating a highly tailored plan for each of its agency partners to help them achieve their goals, and providing customized resources including accounting/finance, recruiting, HR, AMS/IT, marketing, and M&A support. Agency partners are aligned through long-term economic incentives while leveraging the benefits of best practices, scale, and resources across Superior's shared platform.
Superior is backed by Tyree & D'Angelo Partners ("TDP"), a leading Chicago-based private equity firm that makes control ownership investments in, and partners with, lower middle market businesses with the goal of creating meaningful value for all involved. TDP is currently investing out of its third fund and has managed and created over $3 billion of capital and company enterprise value. TDP has significant experience investing in service businesses and has completed over 1000 investment partnerships in its history.
We are seeking a Personal Lines Client CSR/Account Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex?
Our agency partner is located in Rockville, IN is growing and looking to hire a Personal Lines Account Manager to provide excellent customer service to an established book of business. Come join our friendly, competitive work environment today!
We are looking for people who are enthusiastic about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement, and will demonstrate the value Superior Insurance Partners can provide.
How will you affect the business?
Effectively manage high volume of incoming calls.
Identify and assess client needs to achieve satisfaction.
Quoting, endorsements, certificates and will own the renewal process.
Build sustainable relationships of trust through open and interactive communication.
Provide accurate, valid, and complete information by using the right methods/tools.
Handle complaints, provide appropriate solutions/alternatives within the time limits and follow-up to ensure a resolution.
Keep records of customer interactions, process customer accounts and file documents.
What skills will make me successful in this role?
Ability and desire to provide results.
Develop professional relationships with your internal and external partners.
Effective communication.
Utilize your resilient and adaptable mindset in the face of shifting priorities.
Eagerness to collaborate with all teams and employees.
Preferred:
Minimum 2+ years client service experience working personal lines insurance.
Property and Casualty Insurance License
Experience with agency management systems
Proficiency in Microsoft Office
Job Type: Full-time
$27k-35k yearly est. 13d ago
Client Solutions Specialist
Creative Planning Inc. 4.6
Customer support specialist job in Kansas, IL
For more information. Visit: ************************* com/wp-content/uploads/2026/01/Client-Solutions-Specialist-UKG-Ready.
pdf
How much does a customer support specialist earn in Terre Haute, IN?
The average customer support specialist in Terre Haute, IN earns between $25,000 and $53,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.
Average customer support specialist salary in Terre Haute, IN