Customer support specialist jobs in Toledo, OH - 863 jobs
All
Customer Support Specialist
Customer Representative
Customer Relations Specialist
Customer Service Specialist
Customer Associate
Customer Service Expert
Customer Support Representative
Customer Service Administrator
Service Specialist
Support Representative
Client Specialist
Call Center Operator
Call Center Specialist
Customer Specialist
Customer Care Technician
Access Support Representative
Cornerstone Technology Talent Services 3.2
Customer support specialist job in Saline, MI
We are seeking Site Access & Compliance Support Representative to provide on-site workforce support at a mission-critical data center construction project in Saline, MI. This is a Level 1 field role focused on daily site operations, access management, compliance checks, and first-line technical troubleshooting.
Technicians will assist workers and subcontractors with site entry, credentialing, and onboarding while ensuring compliance requirements are met. This role requires a strong customer service mindset, attention to detail, and the ability to follow structured procedures in a fast-paced environment.
Key Responsibilities
Access Control & Compliance
Monitor gates, turnstiles, and access points to ensure only authorized personnel enter.
Verify worker credentials, badges, and compliance documentation.
Issue and manage temporary badges and visitor passes.
Report irregularities or noncompliance to site supervisors.
Worker Onboarding & Assistance
Guide workers and subcontractors through the digital onboarding process.
Assist with account setup, documentation upload, and system login.
Provide clear instructions on mobile check-ins, digital badges, and QR codes.
Support multilingual onboarding as needed (tools/resources provided).
First-Line Technical Support
Serve as the first point of contact for access or credentialing issues.
Troubleshoot basic technical problems (e.g., badge not scanning, login errors).
Escalate more complex issues to centralized support following standard procedures.
Maintain accurate records of support requests and resolutions.
Customer Service & Communication
Deliver professional, courteous assistance to workers and site staff.
Communicate clearly and calmly when resolving issues.
Relay feedback to supervisors to support process improvements.
Performance Expectations
Ensure smooth and timely worker access.
Minimize delays by resolving issues efficiently.
Maintain accuracy in compliance and credential checks.
Provide a consistently positive support experience on site.
Key Qualifications
High school diploma or equivalent (some college or technical training preferred).
Prior experience in field support, help desk, IT support, or site operations is a plus.
Basic technical troubleshooting skills (hardware/software).
Strong attention to detail and ability to follow structured protocols.
Excellent communication and interpersonal skills.
Ability to stand/walk for extended periods and work outdoors at site access points.
$25k-29k yearly est. 2d ago
Looking for a job?
Let Zippia find it for you.
Customer Service Enrollment Specialist - In Office
The Whittingham Agencies
Customer support specialist job in Findlay, OH
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 7d ago
Customer Support Representative
Apidel Technologies 4.1
Customer support specialist job in Toledo, OH
Hybrid Schedule. Onsite Tuesday, Wednesday and Thursday. Remote Monday and Friday. Must be open to work M-F: 9am-6pm 8am-5pm or 7am-4pm Interview: In person interview Ideal candidate (Manager comments): Able to multitask Professional on the phone
Able to limit distractions
Previous customer service experience (phone or in person)
Good computer skills
PURPOSE OF THE JOB
The Customer Associate is the first point of contact to address our customer needs and creates solutions in the best interest of our customers and Corning. This position engages and collaborates with external customers and internal partners to make Corning the supplier of choice. The Customer Associate is a team player, adaptable to change, and is an active learner who seeks out and learns market trends and behaviors. This role is part of Customer Operations within the Supply Chain Team.
JOB RESPONSIBILITIES
Service our Customers
Deliver consistent service to our customers
Maximize every opportunity to sell to the customer
Take proactive actions to meet customer needs and concerns creating win/win solutions
Enter orders accurately
Develop close relationships with our customers and understand what it takes to ensure their success
Develop customer trust by consistently following through on actions and operating with integrity
Leverage relationships to obtain outside-in market insights
Leverage product training opportunities
Operate in a Waste Free Environment
Effectively use Lean Sigma methodology and tools (standard work) to support a waste free environment
Identify and take action to eliminate non-value added activities within day to day operations
Identify opportunities for, develop, maintain and execute Standard Work
Understand and promote the use of customer tools and technology
Live the Safety stand, adhere to the safety responsibilities
Implement a personal safety action plan and review with leader
Adhere to the Corning safety policies at all times
JOB REQUIREMENTS
MINIMUM QUALIFICATIONS:
High school degree, Associates or Bachelors degree preferred
EXPERIENCE:
SAP experience desired
Previous experience in an ever-changing, fast-paced customer service environment
Previous experience creating solutions in the best interest of the company and the customer
KNOWLEDGE, SKILLS & ABILITIES:
Fluency in Microsoft Applications (Word, Excel, Outlook)
Knowledge of building materials industry preferred
Supply Chain knowledge
Strong oral & written communication and listening skills
Supportive and adaptive to a change management initiatives
$30k-37k yearly est. 19d ago
Entry Level - Customer Serivce
Horizon Specialized Marketing
Customer support specialist job in Bowling Green, OH
Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service, while fostering our team's growth through a rewarding and progressive environment.
At Horizon Specialized Marketing we have developed many successful marketing campaigns that can reach your ideal customers where it matters most. Horizon Specialized Marketing works hand in hand with some of the biggest retailers in the world to offer their customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and can dramatically increase sales for our clients products or services.
***********************************
Job Description
Horizon Specialized Marketing
is one of the fastest growing marketing firms in
Findlay, Ohio.
We are looking for someone ambitious, great with people and someone who wants to have an uncapped earning potential.
An entry level marketing representative presents our client products via
in-store presentations. Our ideal candidate should be great with people,
ambitious to grow and be able to thrive in a fast-paced, team-oriented
culture.
What does an Entry Level Marketing Rep do?
Collaborates each morning in strategy and meetings
Has direct communication face to face with customers
Lead and build a marketing team
Conducts face to face presentations (full paid training provided)
Trains and develops others in leadership
Has opportunity to manage a territory
Contributes to growth planning and market expansion
Why work with Indy Marketing?
We represent Fortune 100 clients in some of the largest retailers in the world
Our culture is energetic and positive, the ideal team environment
Travel opportunities
Bonuses for top marketing representatives
Networking and mentor-ship from top representative and managers
Quick advancement with no seniority into leadership roles
Clear promotion structure from entry level into management
Qualifications
What are we looking for?
We have a Top Marketing team and are looking for like-minded people.
An awesome positive attitude and strong work ethic
Desire to lead and mentor a team
Ability to communicate effectively
Have a great student mentality within training process
Seek rapid growth (both personally and professionally)
Solution-oriented attitude and desire to exceed daily goals
Most of all, a team player
We are looking to select candidates and set up interviews immediately
Additional Information
All your information will be kept confidential according to EEO guidelines.
***********************************
$53k-120k yearly est. 1d ago
Office & Customer Service Administrator
Fastsigns 4.1
Customer support specialist job in Toledo, OH
Responsive recruiter Replies within 24 hours Benefits:
Bonus based on performance
Opportunity for advancement
Paid time off
401(k)
Toledo We're not your average sign shop, we're in the top 20% of all FASTSIGNS franchises with a mission to light up skylines and help brands shine. We're looking for a proactive, resourceful Office & Customer Service Administrator to be the face (and heartbeat) of our front office.
If you thrive in a fast-paced, creative environment where no two days are alike, and you're ready to make an impact from day one, we'd love to meet you.
What You'll Do
You'll be the first person customers see and hear and the one who keeps communication flowing and operations running smoothly.
Key responsibilities include:
Customer & Sales Support
Greet and assist walk-in customers with professionalism and warmth
Answer and route inbound calls and inquiries to the appropriate sales team
Qualify new leads using our process and ensure smooth hand-offs to Business Development
Confirm installation appointments and coordinate details with clients and installers
Administrative & Financial Support
Enter vendor invoices into QuickBooks Online accurately and on schedule
Handle accounts receivable: make outbound calls, send statements, and escalate overdue accounts as needed
Assist with daily deposits, collections tracking, and reporting
Maintain organized files (digital and physical) for jobs, vendors, and accounting records
Office Operations
Manage supplies, mail, and vendor coordination
Keep reception area and conference space organized and client-ready
Support the Leadership Team with administrative projects
Participate in weekly team meetings and contribute to process improvement
What We're Looking For
3-5 years of administrative or customer service experience (ideally at the same company - we value stability)
Strong working knowledge of Google Workspace (Docs, Sheets, Calendar, Drive)
Proficient with QuickBooks Online or similar accounting software
Comfortable qualifying leads, managing multiple priorities, and working across departments
Excellent communication and organizational skills
A proactive problem solver who takes initiative and doesn't wait to be told what's next
Professional, friendly, and confident on the phone and in person
Compensation & Benefits
Base pay: $47,000-$55,000 annually (≈ $23-$27/hr), depending on experience
Bonus eligibility: Monthly team bonus opportunity based on company sales performance
PTO: Available after 90 days
Simple IRA: Eligible after 1 year with 3% employer match
Career growth: Room to grow as we scale
Culture: Collaborative, creative, and fast-moving , where our core values of teamwork, creativity, impact, challenge and growth drive everything we do
You'll Love Working Here If You...
Enjoy being a go-to problem solver who keeps things moving
Like variety, from customer interaction to financial admin
Take pride in organization, communication, and a job well done
Want to be part of a growing business that values your ideas and initiative
Compensation: $47,000.00 - $55,000.00 per year
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$47k-55k yearly Auto-Apply 60d+ ago
Customer Desk Specialist
Garrett 4.0
Customer support specialist job in Plymouth, MI
Garrett Advancing Motion is the true pioneer of automotive powertrain technologies dating back more than 60 years. It continues today as the world's leader in technology solutions for passenger cars, commercial vehicles, and off-highway equipment. Garrett supplies technology to nearly all major automakers in addition to the global aftermarket under the Garrett brand name. As a result, unlike many other OEM or supplier organizations, Garrett Advancing Motion has visibility across a broad range of OEM's and Tier 1 suppliers.
Regional Customer Desk Specialist will be responsible for providing excellent customer experience by managing Customer demand/orders, preparing and executing the shipments plans in an efficient way, to best satisfy the Customer demand. They will work with Regional Demand Planning Manager, Statistical Analyst, Reporting, Product Life Cycle Planner & Customer Management Team for aligning the demand volumes and secure a robust short term rolling period (current month + 3 months) forecast, improve forecast accuracy and ensure adherence to the weekly forecast submission deadlines. Regional Customer Desk Specialist will collaborate with customer to clarify demand variation and try do drive volumes normalization for short term period, and in parallel will work with Garrett Supply Chain Organization for demand variation impact mitigation action plan. They will lead and coordinate cross-functionally for shipment planning, past due reduction, ASN - Invoicing - GR - Payment Receipt from customers.
Responsibilities include:
Customer Demand Management
Responsible for customer demand integration/update in SAP (EDI, e-mail orders/forecast, POs, including INTERCO demand);
Apply work instructions and troubleshooting guide to integrate EDI/demand following Customer data refresh cadence.
Timely solve EDI integration errors by addressing root cause;
Follow standard demand planning process, check weekly demand vs sold capacity, demand variation vs tolerance agreed with the Customer and escalate deviations (work with Customer Management Team to properly communicate to the Customer and reject EDI/demand as necessary);
Analyze demand, ask questions, investigate, challenge demand forecast variation (check and confirm with the Customer and Sales Manager);
Responsible for demand arbitration & shipment planning on weekly basis, validates weekly Customer Desk Forecast with the Regional Demand Planning Manager
Provides daily logistics interface between plant and customers;
Ensures compliance with daily and weekly delivery plan for its own portfolio of clients;
Follow-up on delayed deliveries to customers and optimize special shipments to customers;
Follow-up on logistic complaints, implement improvement actions and secure closure for logistics claims (provide 8D reports and 5Whys in customer portals).
Monitor and report delivery performance (OTTR - On Time To Request) in client-specific portals and internal tools and define and implement actions to improve performance for assigned portfolio of Customers;
PD management (daily/weekly verification and follow-up on recovery plan); * Manage customer relationship, handle communication and follow Customer specific requirements and MOS;
Interacts with regional logistics processes - (SIOP, operations strategy)
Provides support for production transfers and the introduction of new products in manufacturing (PIPO) and take the necessary actions to avoid E&O (excess and obsolete) in line with PIPO process.
Optimizes the FGI (finished goods inventory) level and makes sure it is in line with the goal established in the SIOP process
Ensure operating in o9, SAP, MHS and other tools according to the existing procedures
Participates in all meetings for which its function is necessary (daily meetings level 2,3 or 4, as the case may be, weekly / monthly meetings, etc.)
Performs other duties from the superior hierarchical levels as assigned
Functional KPIs
Weekly check MAPE and BIAS at PN level;
Customer OTTR and Past Due with customers for OEM, OES, IAM market;
Delivery performance analysis (Customer Portal Analysis and Customer OTTR Analysis)
Measures the level of customer satisfaction (CDI, NPS) and defines the action plan for its improvement;
One Team: Discuss and align assumptions with Customer Management at required & meaningful level.
Continuous Improvements: Follow defined standards and guidelines. Propose and implement improvements.
Check and address with improvement top offenders
Internal Alignment and Collaboration
Collaborate with Supply Chain functions, Sales Team and Plant warehouse/logistic teams to align on demand forecast & shipment plan
Ensure adherence to Global processes (Demand planning, PIPO, NPI process, etc.) to meet assigned functional KPIs (Customer OTTR, Past Due, Inventory, E&O, Premium Freight)
Operate and perform daily activities following standard processes, GEM requirements and according to IATF 16949:2016 and ISO 9001:2015
Actively participates in weekly demand planning, SIOP meetings with ensuring successful completion of assigned deliverables
Support statistical analysis reporting on demand forecast and related KPIs
Follow-up and adjust arbitrated demand in case change of references (dash change; phase in/phase out) to avoid excess and obsolete.
Performs other duties from the superior hierarchical levels as assigned
Observes work rules and internal HS&E guidelines
Basic Qualifications:
Bachelor's degree on Business Administration, Engineering or related areas required
Minimum 5~8 years of relevant experience in demand planning or customer service, sales and supply chain
Previous experience in the automotive industry preferred (OEM, Tier-I)
Additional Desired Qualifications:
Key Skills and Knowledge:
English proficiency level; Spanish, Portuguese proficiency added advantage
Proficiency in customer service methods, methodology & tools with an understanding of their financial and operational impacts
Strong analytical & statistical skills
ERP tools viz o9, SAP skills required and other software related to demand planning preferred
Experienced with MS Office (Excel advanced, PowerPoint, PowerBi etc.)
Presentation and communication skills
Preferred - Six Sigma Green Belt Certification / equivalent certification
Behaviors
Customer focus - understand and follow customer specific requirements
Analyse and challenge forecast data, investigate variations
Spot risks of forecast deviations and communicate internally, share information, collaborate and validate findings
Self-learning, seek for continuous improvement
Well organized to manage multiple competing priorities in parallel
Work accurate and follow the weekly MOS
Team player
Garrett is an Equal Opportunity Employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
$30k-37k yearly est. Auto-Apply 60d+ ago
Client Experience Specialist
RBI Insurance Agency
Customer support specialist job in Toledo, OH
Job Description
Enthusiastic and dedicated professional with primary focus on providing potential and existing customers with exceptional services that enhance our customer experience including identifying customer needs, respond to customer queries, and collaborate with internal departments.
Responsibilities include, but are not limited to: • Meet or exceed individual sales activity & production goals.
• Tracking customer experience across online and offline channels, devices and touchpoints. • Continue our consultative sales process & client experience initiatives throughout the entire client lifecycle. • Identifying customer needs and taking proactive steps to maintain positive experiences and outcomes. • Responding to customer queries in a timely and effective manner via phone, email, social media or chat applications. • Keeping informed of industry trends. Essential Functions: • Regularly required to reach with hands and arms, talk or hear, stand, walk and sit for long periods of
time. • Working conditions are normal for an office environment and include operating a motor vehicle in a safe manner while attending meetings and events as required. • Ability to communicate professionally at all levels and work independently as needed. • Able to read, comprehend information and ideas and convey information effectively. • Requires skills that encompass basic, social, complex problem-solving, and proficient with desktop computer applications including internet, presentations and word processing. • Pass pre-employment screening and background checks.
Requirements include: Associates degree or at least 2 years' experience in a customer service support role. • Extensive experience in gathering and interpreting customer experience information. • Solid knowledge of online customer engagement platform channels. • Exceptional interpersonal skills and a client-centered approach. • Great organizational and time management abilities including a healthy work/life balance. • Superb communication, collaboration and forward looking perspective and attitude. • Adaptability and ability to embrace change as company processes, strategies and technologies evolve. • Advanced task management and organizational skills with primary focus on exceeding customer expectations.
$32k-55k yearly est. 17d ago
Patient Support Call Center - Part-Time
Bridgeview Eye Partners 4.6
Customer support specialist job in Maumee, OH
The Scheduling Coordinator is responsible for providing exceptional customer service through patient communication management and patient education and sales. This individual is responsible for practice success through schedule management and optimization.
NO LATE NIGHTS OR WEEKENDS!!!! PAID HOLIDAYS OFF (after 60 days)!!!!
ESSENTIAL RESPONSIBILITES:
Ensures Quality of Care and Exceptional Customer Service through:
Patient Communication Management
Greet patients in a friendly, professional manner using proper telephone etiquette
Follow up on missed and cancelled appointments
Triage patient's needs to schedule appropriately
Patient Education
Provide patient education on the purpose and expectations and expectations of their appointment
Make patients aware of insurance eligibility
Ensures Practice Success throughout each patient encounter through:
Appointment capture
Effective schedule management and optimization
Data Collection and Accuracy:
Collecting and entering thorough demographic data and verify its accuracy.
This is a call center - medical environment
EDUCATION AND/OR EXPERIENCE:
High school graduate, or equivalent
Previous medical office experience is preferred
COMPETENCIES:
Polite, professional, and courteous.
A focus on the provision of quality care and service excellence.
Proficient in EHR, including proven competency in accuracy of data entry.
Proficient with optometric medical terminology.
Recognition of the exam process and the ability to record exam details.
Ability to effectively communicate in person, by phone, and in writing.
Superior organizational skills and attention to detail.
Dependable and self-motivated.
Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment
ENVIRONMENT AND PHYSICAL DEMANDS:
Physical Activity: Talking, Hearing.
Physical requirements: Sedentary work. Involves sitting most of the time.
The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
PERSONAL DEVELOPMENT:
Staff members are required to meet training expectations within the initial 90-day probationary period.
Obtaining certification through in optometric certification program is encouraged. BVEP will aid all employees eligible for the Employee Career Development Program.
$34k-41k yearly est. 26d ago
Manufacturing Services Specialist - SDKY
U S Tsubaki Power Transmission 4.2
Customer support specialist job in Sandusky, OH
The TSUBAKI name is synonymous with excellence in quality, dependability and customer service. U.S. Tsubaki is a leading manufacturer and supplier of power transmission and motion control products. As a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the “Best Value” supplier in the industry.
Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed.
Assures production processes have the necessary tooling and machine coding to execute production efficiently
Creates and/or modifies programs for CNC based equipment
Selects and procures perishable and durable tools for processes as assigned by supervisor
Designs, recommends, and implements new tooling and machine modifications as needed to achieve customer specifications, equipment capacity, product design requirements, and productivity improvements
Studies specifications, engineering drawings, tool orders, and shop data and confers with engineering and shop personnel to resolve design problems related to material characteristics, dimensional tolerances, service requirements, manufacturing procedures, cost effectiveness and quality standards
Knowledgeable of all departmental processes: CAD, Solid Edge, Gibbs-CAM, Esprit, Mechanical Press Tool design, Tool Room equipment, methods; assists or advises personnel; analyzes, troubleshoots
Applies algebraic and geometric formulas and standard tool engineering data to develop tool configuration.
Assists design engineering and others with manufacturing techniques or limitations or improvements
Assists maintenance in diagnosing machinery
Inspects products to design prints to verify conformance
Provides training to production personnel as necessary, creates supporting documentation
Assists in set-ups as needed to gain accurate and stable process
Assists/directs personnel to aid in methods or achievement of design tolerances
Recognizes poor performing tools, makes recommendations, corrections
Creates memos, drawings, reports, or other correspondence to communicate technical information, etc.
Analyzes, troubleshoots; makes decisions to achieve best possible outcome
Communicates and involves personnel internal or external to department for training, quality issues, etc.
Champions continuous improvement plans and projects
Works with corrective action process through proper investigation and follow up
Investigates and recommends capital equipment as needed
Implements capital projects as assigned
Other tasks, functions and projects as assigned
Requirements
Associates degree in Engineering or related field or equivalent work experience preferred
5 years or more of tooling design and machining experience
Exhibits required in-depth job knowledge and skills
Able to solve problems and determine a course of action
Troubleshoots and anticipates problems
Able to influence others outside the work group and at various levels of the corporation
Can prioritize the work and coordinate with others
Fosters a team environment
Supports complex internal and external customers' needs/requests
Demonstrates initiative and exhibits a sense of urgency to get the job done
Understands, responds and supports fostering good customer/supplier relationships
Proficiency in CAD, Solid Edge, Gibbs-CAM, Esprit, QAD, Solid Edge, QEMS program such as IQS/Trubox, as well as general computer software such as Word, Excel, Teams, Power Point and file management.
U.S. Tsubaki offers a competitive compensation package, including health benefits effective on date of hire, generous 401(k) match and profit sharing, education reimbursement, and annual bonus potential.
Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability
PM21
$45k-75k yearly est. 21d ago
Part-time Customer Relations Specialist
Suburban Propane 4.5
Customer support specialist job in Findlay, OH
We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records.
Responsibilities
• Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times
• Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
• Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
• Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
• Effectively manage customer account data which includes setting up new accounts and maintaining related data
**This is a part-time position offering approximately 29 hours per week.**
Why join the Suburban Propane team? We value you as a part-time team member and will provide you with competitive pay and annual incentive potential, 401(k) Retirement Savings & Investment Plan with Company Match, paid time off including holidays, and generous employee discounts on products and services.
For eligibility and a full list of our benefit offerings please visit ****************************************** .
Qualifications
• Minimum of 3 years of experience in a customer service role
• Minimum of a High School diploma or GED preferred
• Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
• Ability to multi-task and prioritize assignments in a team environment
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1)
Suburban Commitment
- showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2)
SuburbanCares
- highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3)
Go Green with Suburban Propane
- promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************
It's an amazing time to become a part of our team as we expand our national footprint and
make strides toward a sustainable, clean energy future!
Applications will be accepted until the position is filled.
As part of our pre-employment hiring process, background checks and drug screens are performed.
For more information about our hiring process, please visit: ****************************************************
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.
In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here:
*************************************************************
$28k-35k yearly est. Auto-Apply 60d+ ago
Customer Support Sales Representative
Fraza/Vitan Equipment
Customer support specialist job in Canton, MI
About the Role We are seeking a CustomerSupport Sales Representative “CSR” to drive sales growth and deliver exceptional service. This role is ideal for a results-driven professional with a passion for building strong customer relationships, identifying sales opportunities, and providing tailored solutions in the material handling industry.
As a key member of our sales team, you will be responsible for driving new business, managing existing accounts and ensuring customer satisfaction through consultative selling.
What You'll Do:
Serve as the primary point of contact for existing customers, ensuring satisfaction and repeat business.
Conduct regular check-ins, follow-ups, and business reviews to identify new sales opportunities.
Provide support and product recommendations based on customer requirements.
Meet or exceed monthly and quarterly sales targets for both product and service sales.
Identify new business opportunities within assigned territory.
Generate quotes, proposals, and contracts in our company CRM
Process sales orders and coordinate delivery, service scheduling, and follow-up.
Work closely with Territory Managers, Service Teams, and Parts Departments to ensure seamless customer experiences.
Utilize CRM tools to track customer interactions, sales pipeline, and performance metrics.
Provide market awareness and competitor feedback to improve sales strategies.
What We're Looking For:
Strong ability to build relationships and understand customer needs.
Proven ability to meet or exceed sales targets in a fast-paced environment.
Excellent communication, problem-solving, and negotiation skills.
Proficiency with CRM systems, Microsoft Office, and OEM quoting software.
Ability to multi-task and manage multiple accounts effectively.
A self-motivated and results-driven mindset with strong attention to detail.
About Us:
Fraza and Vitan Equipment is a full-service material handling business with over 300 skilled employees across Michigan and New Jersey. Partnering with Matthai Material Handling, we now also service Pennsylvania and Maryland. Our team uses innovative equipment and processes to push your business forward and increase efficiency. We're always on the lookout for talented individuals to join our team and grow their careers in a challenging but positive environment. Apply now to become part of our dynamic team!
Joining the Metallus team means becoming part of a legacy that dates back over a century. We are an industry leader, manufacturing the cleanest steel in the world for companies in the industrial, aerospace and defense, automotive, and energy markets.
This position is eligible for a hybrid work schedule.
This position is not eligible for relocation.
Purpose and Scope
This position exists to provide customer service and support to customers regarding their orders.
Responsibilities
* Order Management
* Process PO changes initiated by the customer with high-level of data integrity.
* Perform contract validation
* Manage sales activities and overall business relationships for a variety of complex customer accounts with heavy service requirement. (Support outside sales)
* Create and maintain in a positive relationship with our customers
* Customer and Contact Data management
* Customer contract, forecast and product line awareness
* New opportunity processing / process inquiries along with inquiry assessment
* Communicate re-promises, dispo, shortages and overages to customer
* Provide accurate sales forecasts
* Enter short term (this week & next) customer ship schedules into SAP
* Shipment availability & release
* Customer Service Interface - portal training, leads, call reports
* Initiate continuous improvement
* Participate in SOX audits as appropriate
* May be required to provide data to management and provide information for KPIs as needed.
* Communicate customer volume requirements timely and bring deviations to attention of DP
* Lead continuous improvement efforts
* Resource on IT projects that impact to our area
* Train the team on changes that impact our area
* Update training documents as appropriate
Technical Skills
* Problem solving skills that lead to continuous improvement of processes and procedures.
* Use of tools such as D365, CORE, ICE, Excel, PowerPoint, SharePoint, Cognos, Order Source, Microsoft Teams, etc.
* Strong communication skills.
* SAP experience preferred
Minimum Qualifications
* High School Diploma or GED with at least 2 years of customer service experience or related
Preferred Qualifications
* High School Diploma or GED with at least 4 years of customer service experience or related
* Associate Degree in Business, Marketing, or related with at least 1 year of customer service experience or related
The company prohibits harassment or discrimination against any employee on the basis of any status protected by law, including, but not limited to, race, religion, color, national origin, ancestry, age, disability, genetic information, gender, sex or veteran status.
$33k-51k yearly est. 60d+ ago
Customer Outreach Representatives - Westland
Weed Man Lawn Care Wixom
Customer support specialist job in Westland, MI
Marketing Team Representatives
Great part-time job for students or anyone needing a flexible schedule. Full time positions are available.
Working from 4:30 PM - 8:30 PM Monday - Thursday
Saturday 9 AM - 2 PM
Why Weed Man?
Earn up to $15.00 per hour
Comprehensive paid training
Working outdoors with friends
Referral of up to $200 for referring friend or family member
Working in a team environment - always with a supervisor
Valuable work experience
Customer Outreach Representative Job Duties
Offer free, no obligation quotes to homeowners in the southeast Michigan area
Meeting performance expectations in the field
Providing accurate information to homeowner
Knowledge, Experience, and Other Requirements
Must be 16 years or older
Ability to be trained on a basic understanding of standard fertilization practices
Good communication skills
Ability to be on feet for 3 to 5 hours daily
$15 hourly Auto-Apply 21d ago
Commercial Services Specialist II
Cox Enterprises 4.4
Customer support specialist job in Carleton, MI
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
* Perform data entry of required information in the AS 400 system of vehicle identification number (VIN), and other descriptive information.
* Manage account relationships, maintaining effective communications and ensuring customer requirements are met.
* Maintain vehicle files; verify title information; log in titles when received; create and file in folders. Work with title department to ensure that a negotiable title is obtained for each vehicle assigned to the account.
* Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the AS400 system.
* Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems.
* Mail out sale packages the day after sale.
* Pull and update consignment inventory information of vehicles transmitted by customer. Investigate transmission errors. Verify vehicle eligibility for the sale and provide customer with inventory reconciliation report.
* Communicate with Transportation department in order to arrange required transportation or obtain information including transportation condition reports, bills, etc. Pull transmitted transportation charges as needed.
* Establish customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded.
* Seek floor price information from account representative and enter it into computer system.
* Review, enter, and update vehicle condition report information in the computer system. Pull and print electronic condition reports. Provide customer with copies as necessary.
* In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc.
* Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representative when the information is missing, or problems occur.
* Communicate with accounting department in order to balance the sale and perform post-sale invoicing for accounts receivable as needed.
* Maintain and update physical vehicle inventory files that document all activities relative to each customer vehicle, assuring accurate sale processing/closing records.
* Communicate with Online Operations department in order to prepare assigned vehicles for online programs.
* Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Wear multiple hats as well as perform other duties as assigned by management.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$20.1-30.1 hourly Auto-Apply 4d ago
Swine Care Technician
Genus 3.8
Customer support specialist job in Adrian, MI
PIC North America, a Genus Company, invites you to be part of something bigger. We are looking for passionate individuals to join us as Swine Care Technician at our location in Adrian, Michigan. If you're excited about contributing to the future of agriculture, working with animals, and being part of a global leader in swine genetics, this role is perfect for you. Help us transform the way the world nourishes itself by ensuring the health and care of our top-performing animals.
The Swine Care Technician is at the heart of PIC's operations, with a hands-on role in maintaining the highest standards of animal health and welfare on our farms.
You Will
* Entry-level position with limited prior training or relevant work experience
* Work as a team player by accomplishing daily department work requirements and farm goals
* Daily animal husbandry tasks
* Maintain accurate and timely production information and records as required
* Assist in moving animals and maintaining efficient animal flows
* Treat sick animals with a variety of pharmaceuticals by injection, oral application, and/or other methods as required
* Assist with maintaining barn, including sanitizing and washing multiple areas on the farm using high pressure equipment, as well as office cleanliness and laundry duties
* Flexibility with a willingness to change plans according to the direction of farm leadership
* Adhere to the Company's animal care policies and procedures including: providing a physical environment that meets the animal's needs, providing access to adequate water and high quality feed, providing humane treatment of the animals, providing identification and appropriate treatment of animals in need of health care and following the guidelines for euthanasia
* Read and understand the company's emergency notification process and how it applies to their specific worksite
* Abide by all company policies, procedures and guidelines as directed by farm leadership, including but not limited to:
* The Company's Safety Program, understanding all safety requirements of the job and performing the job in compliance with those safety requirements
* The Company's bio-security protocols
* All environmental laws and procedures as well as report all environmental issues immediately to supervisor
Requirements
* Previous livestock handling, preferred
* Ability to work both autonomously and within a team environment
* Ability to follow instructions and deal with standardized situations
* Ability to work in and maintain performance expectations in a fast-paced environment
* Work requires attention to detail and ability to meet deadlines
* Minimal, if any travel
Business Overview
Genus strives to provide beef, dairy and pork producers with superior breeding stock to enable the production of affordable and nutritious animal protein for consumers. PIC is the swine division with a mission to pioneer animal genetic improvement to help nourish the world.
PIC currently supplies over 70% of the world's top pork producers. We directly employ people in 18 countries worldwide and our products are available in more than 50 countries across the globe. We are a diverse team, ranging from scientists to sales teams, production personnel to customer service, and are all united by a passion for producing nutritious, affordable pork and a commitment to continuous improvement.
Benefits Overview
At Genus we offer a competitive salary. Benefits include health, dental, vision, FSA/HSA, long and short-term disability, 401K, tuition reimbursement, paid holidays and ETO (employee time off). This position will have opportunity for growth.
Equal Employment Opportunities
Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations.
Recruitment Fraud Warning
Genus plc will never ask you to provide fees or payment for computer, software, or other equipment or supplies during the recruitment and/or onboarding process. If you have any questions about your individual application, please contact the Genus Talent Acquisition team at ***********************.
$26k-33k yearly est. Auto-Apply 43d ago
Customer Service Enrollment Specialist - In Office
The Whittingham Agencies
Customer support specialist job in Pettisville, OH
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 7d ago
Entry Level - Customer Serivce
Horizon Specialized Marketing
Customer support specialist job in Bowling Green, OH
Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service, while fostering our team's growth through a rewarding and progressive environment.
At Horizon Specialized Marketing we have developed many successful marketing campaigns that can reach your ideal customers where it matters most. Horizon Specialized Marketing works hand in hand with some of the biggest retailers in the world to offer their customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and can dramatically increase sales for our clients products or services.
***********************************
Job Description
Horizon Specialized Marketing is one of the fastest growing marketing firms in Findlay, Ohio. We are looking for someone ambitious, great with people and someone who wants to have an uncapped earning potential.
An entry level marketing representative presents our client products via
in-store presentations. Our ideal candidate should be great with people,
ambitious to grow and be able to thrive in a fast-paced, team-oriented
culture.
What does an Entry Level Marketing Rep do?
Collaborates each morning in strategy and meetings
Has direct communication face to face with customers
Lead and build a marketing team
Conducts face to face presentations (full paid training provided)
Trains and develops others in leadership
Has opportunity to manage a territory
Contributes to growth planning and market expansion
Why work with Indy Marketing?
We represent Fortune 100 clients in some of the largest retailers in the world
Our culture is energetic and positive, the ideal team environment
Travel opportunities
Bonuses for top marketing representatives
Networking and mentor-ship from top representative and managers
Quick advancement with no seniority into leadership roles
Clear promotion structure from entry level into management
Qualifications
What are we looking for?
We have a Top Marketing team and are looking for like-minded people.
An awesome positive attitude and strong work ethic
Desire to lead and mentor a team
Ability to communicate effectively
Have a great student mentality within training process
Seek rapid growth (both personally and professionally)
Solution-oriented attitude and desire to exceed daily goals
Most of all, a team player
We are looking to select candidates and set up interviews immediately
Additional Information
All your information will be kept confidential according to EEO guidelines.
***********************************
$53k-120k yearly est. 60d+ ago
Part-time Customer Relations Specialist
Suburban Propane 4.5
Customer support specialist job in Findlay, OH
We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records.
Responsibilities
* Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times
* Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
* Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
* Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
* Effectively manage customer account data which includes setting up new accounts and maintaining related data
This is a part-time position offering approximately 29 hours per week.
Why join the Suburban Propane team? We value you as a part-time team member and will provide you with competitive pay and annual incentive potential, 401(k) Retirement Savings & Investment Plan with Company Match, paid time off including holidays, and generous employee discounts on products and services.
For eligibility and a full list of our benefit offerings please visit ****************************************** .
Qualifications
* Minimum of 3 years of experience in a customer service role
* Minimum of a High School diploma or GED preferred
* Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
* Ability to multi-task and prioritize assignments in a team environment
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************
It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!
Applications will be accepted until the position is filled.
As part of our pre-employment hiring process, background checks and drug screens are performed.
For more information about our hiring process, please visit: ****************************************************
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.
In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: *************************************************************
$28k-35k yearly est. Auto-Apply 60d+ ago
Patient Support Call Center - Full-time
Bridgeview Eye Partners 4.6
Customer support specialist job in Maumee, OH
ESSENTIAL RESPONSIBILITES:
Ensures Quality of Care and Exceptional Customer Service through:
Patient Communication Management
Greet patients in a friendly, professional manner using proper telephone etiquette
Follow up on missed and cancelled appointments
Triage patient's needs to schedule appropriately
Patient Education
Provide patient education on the purpose and expectations and expectations of their appointment
Make patients aware of insurance eligibility
Ensures Practice Success throughout each patient encounter through:
Appointment capture
Effective schedule management and optimization
Data Collection and Accuracy:
Collecting and entering thorough demographic data and verify its accuracy.
This is a call center - medical environment
EDUCATION AND/OR EXPERIENCE:
High school graduate, or equivalent
Previous medical office experience is preferred
COMPETENCIES:
Polite, professional, and courteous.
A focus on the provision of quality care and service excellence.
Proficient in EHR, including proven competency in accuracy of data entry.
Proficient with optometric medical terminology.
Recognition of the exam process and the ability to record exam details.
Ability to effectively communicate in person, by phone, and in writing.
Superior organizational skills and attention to detail.
Dependable and self-motivated.
Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment
ENVIRONMENT AND PHYSICAL DEMANDS:
Physical Activity: Talking, Hearing.
Physical requirements: Sedentary work. Involves sitting most of the time.
The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
PERSONAL DEVELOPMENT:
Staff members are required to meet training expectations within the initial 90-day probationary period.
Obtaining certification through in optometric certification program is encouraged. BVEP will aid all employees eligible for the Employee Career Development Program.
$27k-34k yearly est. 26d ago
Customer Outreach Representatives - Westland
Weed Man Lawn Care Wixom
Customer support specialist job in Westland, MI
Job Description
Marketing Team Representatives
Great part-time job for students or anyone needing a flexible schedule. Full time positions are available.
Working from 4:30 PM - 8:30 PM Monday - Thursday
Saturday 9 AM - 2 PM
Why Weed Man?
Earn up to $15.00 per hour
Comprehensive paid training
Working outdoors with friends
Referral of up to $200 for referring friend or family member
Working in a team environment - always with a supervisor
Valuable work experience
Customer Outreach Representative Job Duties
Offer free, no obligation quotes to homeowners in the southeast Michigan area
Meeting performance expectations in the field
Providing accurate information to homeowner
Knowledge, Experience, and Other Requirements
Must be 16 years or older
Ability to be trained on a basic understanding of standard fertilization practices
Good communication skills
Ability to be on feet for 3 to 5 hours daily
How much does a customer support specialist earn in Toledo, OH?
The average customer support specialist in Toledo, OH earns between $28,000 and $66,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.
Average customer support specialist salary in Toledo, OH