Customer support specialist jobs in Toledo, OH

Hybrid Schedule. Onsite Tuesday, Wednesday and Thursday. Remote Monday and Friday. Must be open to work M-F: 9am-6pm 8am-5pm or 7am-4pm Interview: In person interview Ideal candidate (Manager comments): Able to multitask Professional on the phone Able to limit distractions Previous customer service experience (phone or in person) Good computer skills PURPOSE OF THE JOB The Customer Associate is the first point of contact to address our customer needs and creates solutions in the best interest of our customers and Corning. This position engages and collaborates with external customers and internal partners to make Corning the supplier of choice. The Customer Associate is a team player, adaptable to change, and is an active learner who seeks out and learns market trends and behaviors. This role is part of Customer Operations within the Supply Chain Team. JOB RESPONSIBILITIES Service our Customers Deliver consistent service to our customers Maximize every opportunity to sell to the customer Take proactive actions to meet customer needs and concerns creating win/win solutions Enter orders accurately Develop close relationships with our customers and understand what it takes to ensure their success Develop customer trust by consistently following through on actions and operating with integrity Leverage relationships to obtain outside-in market insights Leverage product training opportunities Operate in a Waste Free Environment Effectively use Lean Sigma methodology and tools (standard work) to support a waste free environment Identify and take action to eliminate non-value added activities within day to day operations Identify opportunities for, develop, maintain and execute Standard Work Understand and promote the use of customer tools and technology Live the Safety stand, adhere to the safety responsibilities Implement a personal safety action plan and review with leader Adhere to the Corning safety policies at all times JOB REQUIREMENTS MINIMUM QUALIFICATIONS: High school degree, Associates or Bachelors degree preferred EXPERIENCE: SAP experience desired Previous experience in an ever-changing, fast-paced customer service environment Previous experience creating solutions in the best interest of the company and the customer KNOWLEDGE, SKILLS & ABILITIES: Fluency in Microsoft Applications (Word, Excel, Outlook) Knowledge of building materials industry preferred Supply Chain knowledge Strong oral & written communication and listening skills Supportive and adaptive to a change management initiatives

About Evans Distribution Systems Evans Distribution Systems is a privately-owned third-party logistics company based out of Melvindale, Mich. Our company is run by a fourth-generation leadership and has operated 3 million square feet of warehousing space in Southeast Michigan for more than 90 years. Evans provides warehousing, fulfillment, value-added, transportation, and staffing services for a variety of customers in automotive, food/beverage, consumer goods, hazmat, paper/raw materials and government service sectors. Why We're Unique At Evans we care about our employees. We provide full benefits after 90 days and we invest heavily in professional development, cross-training, certifications and safety. We have a robust quality systems program that focuses on continuous improvement, lean operations and ISO:9001 2015 certification. We believe in a workplace that celebrates integrity, innovation and technology across all divisions. We embrace a diverse workforce with associates from many backgrounds, education, and professional disciplines. Discover for yourself why the Evans family continues to grow and how our customers have come to know, it's easier with Evans. Position Summary Customer Service Support (CSSs) work in our fast-paced warehousing department. CSSs are the frontline communication with our customers and are responsible for responding to inquiries, processing orders, and handling complaints, in a prompt, courteous, and effective manner. CSSs are critical of ensuring the product is handled correctly based on the customer's requirements. Associates gain valuable experience in quality, productivity, and communications. Job Description * Working knowledge of SAP. * Process and input all customer orders. * Run various inventory reports to check for product availability. * Review and enter all inbound tally documents in system and verify discrepancies. * Generate all related paperwork and other necessary information required for customer work orders and bill customers accordingly. * Awareness and understanding of billing/rating structure. * Coordinate special rush order requests with transportation and operations. * Notify customers of any activity concerning their product, provide shipping/receiving information to customers enabling them to trace shipments as required. * Follow-up with other departments to ensure service standards are being met. * Overall knowledge of computer systems and related programs. * Assure proper invoices; verification of computer-generated invoices; issue credits when appropriate; review, mail and file all month-end billing in a timely manner. * Maintain damage records and back-order logs; handle returned product efficiently. * Reconcile physical inventories when requested. * Maintain all hazardous material information on system and MSDS maintenance. * Prepare and provide special reports as requested to customers, operations, or management. * Assist warehousemen with inquiries. * Effectively communicate to management all pertinent information received by customer. * Prepare and send out invoices to the customer. * Maintain a good working relationship with customers by responding to all inquiries and complaints concerning shipments, receipts, inventory counts, work-orders, invoices, etc., in a courteous and efficient manner. * Report on customer feedback to management, particularly any signs of customer dissatisfaction. Advise supervisors, operations and sales when scope or parameters of the customer accounts change. * Act as a liaison between the customer and the warehouse, and between the customer and management. * Assist accounting in all A/R functions such as past due invoices. * Effectively correspond with customers as required (written or verbal). * Maintain current and accurate procedures which detail the processing requirements for each account. (ISO 9001:2015 audit materials.) * Oversee all routine and special paperwork associated with inbounds, outbound, OS&D, etc. * Complete a daily time sheet with accurate allocation of time per account. Experience/Requirements * High school education required. Some college beneficial. * Three (3) years' experience in a similar position required. * Annual seminar or training session on customer service or related topics. * Pass pre-employment background screening. Details & Location * Position located in Melvindale * Shift 7am to 4pm * Starting wage $17.00 * Position will start in December 2025. How to Apply * Online: ******************************************

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants, and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. FLUIDCARE is Quaker Houghton's fluid management program designed to enhance the efficiency of operations at customer facilities. The dedicated teams focus on providing critical insights through reporting and data management, helping clients optimize their fluid usage. This program not only supports fluid optimization but also empowers customers to make informed, data-driven decisions regarding their chemical needs. Position Summary: Perform first level of on-site technical, data recording and assessment within the manufacturing environment of Quaker Houghton customers. Follows standard procedures and has readily available supervision or management where necessary to provide a high standard of Fluidcare support. Job Accountabilities: * Participate in addition of chemicals, including coolants, greases, oils, lubricants, cleaners and biocides as directed by site staff. Perform bio-stick dip tests of all machine sumps and central systems. * Assist in the maintenance of coolant filters, washers, paint systems, pumps, air handling systems, etc. for sump changes and cleaning, as required to keep fluids within proper limits. * Measure and record coolant parameters and maintain lubrication schedules to ensure parameters are met to maintain the highest coolant conditions. This may involve the dropping and cleaning of tanks when required. * Liaise directly with the customer so that changes in coolant parameters are highlighted and can then be acted upon and enter results in appropriate databases. Prepare detailed shift reports. * Assist in routine maintenance on customer's equipment and fluid systems including product additions, filter changes, emptying gondolas, sump cleaning, etc. as directed. * Assist in disposal of contaminated articles (i.e. pails, gloves, samples, etc.) in accordance with prescribed measures, including waste management and recycling initiatives * Assist in maintaining and calibrating all laboratory equipment, such as scales, pH meters, glassware, incubators, etc. in accordance with site control plan. * Assist in properly maintaining tools and utility equipment such as pumps, sump suckers, coolant dispensers, etc. in a safe and efficient manner. * Where appropriate: Cut-up, mount and prepare parts for metallurgical testing. Surface etching of parts for analysis. Measurement and metallurgical determinations consisting of hardness and microstructure analysis * Supports site staff general organization initiatives (inventory, storage rooms, labeling, etc.) * May work in manufacturing environment with union associates. * Interact with customer's production and technical personnel and other suppliers. * May be required to operate hand tools, shop tools and equipment. May be required to operate industrial equipment, such as fork trucks, sump suckers, power washers, tuggers, etc. * May require working flexible hours. * Carries out other duties as directed. Will have tasks specifically related to quality control, such as engine part cleanliness testing. Provide other specifically agreed Fluidcare services as and when required by the Site Manager and/or Lead Technician - this may include operating a fork truck, recycling equipment, etc. * Must be able to safely work in a variety of potentially hazardous situations while adhering to Quaker Houghton's Life Saving Rules. Work Environment: * Work in a manufacturing environment; may be exposed to fumes or airborne particles and toxic or caustic chemicals. May occasionally be exposed to moving mechanical parts, risk of electrical shock and trip and slip hazards. The noise level in the manufacturing environment is loud. * Ensure a safety mindset throughout designated area of responsibility. * Maintain the highest EHS standards while at customer's site. Education, Experience, Skills & Competencies: Education High school diploma or GED required. May be required to obtain certifications/licenses. Experience Minimal to no experience in manufacturing environment required. Skills and Competencies * Effective written and verbal communication skills. Demonstrate intermediate reading skills. Ability to effectively present information. Demonstrate basic mathematical skills. * Sufficient skills for data entry (MS excel and word) and reporting activities. * Forklift truck Drivers license or ability to undertake training where appropriate * Must have basic working knowledge of: Internet software, e-mail, word processing, spreadsheets and project tracking. The employee will be required to perform these functions: * May be required to lift up to 50 pounds * May be required to stand for long periods and walk great distances daily * Routinely required to use hands to finger, handle or feel and reach with hands and arms. * May be required to sit, climb, balance, stoop, kneel, crouch or crawl and talk or hear * May be required to work in small spaces and high locations EEO STATEMENT: It is Quaker Houghton's policy to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Houghton International will also provide reasonable accommodations for qualified individuals with disabilities. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: Employee Rights and Responsibilities | E-Verify DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service, while fostering our team's growth through a rewarding and progressive environment. At Horizon Specialized Marketing we have developed many successful marketing campaigns that can reach your ideal customers where it matters most. Horizon Specialized Marketing works hand in hand with some of the biggest retailers in the world to offer their customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and can dramatically increase sales for our clients products or services. *********************************** Job Description Horizon Specialized Marketing is one of the fastest growing marketing firms in Findlay, Ohio. We are looking for someone ambitious, great with people and someone who wants to have an uncapped earning potential. An entry level marketing representative presents our client products via in-store presentations. Our ideal candidate should be great with people, ambitious to grow and be able to thrive in a fast-paced, team-oriented culture. What does an Entry Level Marketing Rep do? Collaborates each morning in strategy and meetings Has direct communication face to face with customers Lead and build a marketing team Conducts face to face presentations (full paid training provided) Trains and develops others in leadership Has opportunity to manage a territory Contributes to growth planning and market expansion Why work with Indy Marketing? We represent Fortune 100 clients in some of the largest retailers in the world Our culture is energetic and positive, the ideal team environment Travel opportunities Bonuses for top marketing representatives Networking and mentor-ship from top representative and managers Quick advancement with no seniority into leadership roles Clear promotion structure from entry level into management Qualifications What are we looking for? We have a Top Marketing team and are looking for like-minded people. An awesome positive attitude and strong work ethic Desire to lead and mentor a team Ability to communicate effectively Have a great student mentality within training process Seek rapid growth (both personally and professionally) Solution-oriented attitude and desire to exceed daily goals Most of all, a team player We are looking to select candidates and set up interviews immediately Additional Information All your information will be kept confidential according to EEO guidelines. ***********************************

Garrett Advancing Motion is the true pioneer of automotive powertrain technologies dating back more than 60 years. It continues today as the world's leader in technology solutions for passenger cars, commercial vehicles, and off-highway equipment. Garrett supplies technology to nearly all major automakers in addition to the global aftermarket under the Garrett brand name. As a result, unlike many other OEM or supplier organizations, Garrett Advancing Motion has visibility across a broad range of OEM's and Tier 1 suppliers. Regional Customer Desk Specialist will be responsible for providing excellent customer experience by managing Customer demand/orders, preparing and executing the shipments plans in an efficient way, to best satisfy the Customer demand. They will work with Regional Demand Planning Manager, Statistical Analyst, Reporting, Product Life Cycle Planner & Customer Management Team for aligning the demand volumes and secure a robust short term rolling period (current month + 3 months) forecast, improve forecast accuracy and ensure adherence to the weekly forecast submission deadlines. Regional Customer Desk Specialist will collaborate with customer to clarify demand variation and try do drive volumes normalization for short term period, and in parallel will work with Garrett Supply Chain Organization for demand variation impact mitigation action plan. They will lead and coordinate cross-functionally for shipment planning, past due reduction, ASN - Invoicing - GR - Payment Receipt from customers. Responsibilities include: * Customer Demand Management * Responsible for customer demand integration/update in SAP (EDI, e-mail orders/forecast, POs, including INTERCO demand); * Apply work instructions and troubleshooting guide to integrate EDI/demand following Customer data refresh cadence. * Timely solve EDI integration errors by addressing root cause; * Follow standard demand planning process, check weekly demand vs sold capacity, demand variation vs tolerance agreed with the Customer and escalate deviations (work with Customer Management Team to properly communicate to the Customer and reject EDI/demand as necessary); * Analyze demand, ask questions, investigate, challenge demand forecast variation (check and confirm with the Customer and Sales Manager); * Responsible for demand arbitration & shipment planning on weekly basis, validates weekly Customer Desk Forecast with the Regional Demand Planning Manager * Provides daily logistics interface between plant and customers; * Ensures compliance with daily and weekly delivery plan for its own portfolio of clients; * Follow-up on delayed deliveries to customers and optimize special shipments to customers; * Follow-up on logistic complaints, implement improvement actions and secure closure for logistics claims (provide 8D reports and 5Whys in customer portals). * Monitor and report delivery performance (OTTR - On Time To Request) in client-specific portals and internal tools and define and implement actions to improve performance for assigned portfolio of Customers; * PD management (daily/weekly verification and follow-up on recovery plan); * Manage customer relationship, handle communication and follow Customer specific requirements and MOS; * Interacts with regional logistics processes - (SIOP, operations strategy) * Provides support for production transfers and the introduction of new products in manufacturing (PIPO) and take the necessary actions to avoid E&O (excess and obsolete) in line with PIPO process. * Optimizes the FGI (finished goods inventory) level and makes sure it is in line with the goal established in the SIOP process * Ensure operating in o9, SAP, MHS and other tools according to the existing procedures * Participates in all meetings for which its function is necessary (daily meetings level 2,3 or 4, as the case may be, weekly / monthly meetings, etc.) * Performs other duties from the superior hierarchical levels as assigned * Functional KPIs * Weekly check MAPE and BIAS at PN level; * Customer OTTR and Past Due with customers for OEM, OES, IAM market; * Delivery performance analysis (Customer Portal Analysis and Customer OTTR Analysis) * Measures the level of customer satisfaction (CDI, NPS) and defines the action plan for its improvement; * One Team: Discuss and align assumptions with Customer Management at required & meaningful level. * Continuous Improvements: Follow defined standards and guidelines. Propose and implement improvements. * Check and address with improvement top offenders * Internal Alignment and Collaboration * Collaborate with Supply Chain functions, Sales Team and Plant warehouse/logistic teams to align on demand forecast & shipment plan * Ensure adherence to Global processes (Demand planning, PIPO, NPI process, etc.) to meet assigned functional KPIs (Customer OTTR, Past Due, Inventory, E&O, Premium Freight) * Operate and perform daily activities following standard processes, GEM requirements and according to IATF 16949:2016 and ISO 9001:2015 * Actively participates in weekly demand planning, SIOP meetings with ensuring successful completion of assigned deliverables * Support statistical analysis reporting on demand forecast and related KPIs * Follow-up and adjust arbitrated demand in case change of references (dash change; phase in/phase out) to avoid excess and obsolete. * Performs other duties from the superior hierarchical levels as assigned * Observes work rules and internal HS&E guidelines Basic Qualifications: * Bachelor's degree on Business Administration, Engineering or related areas required * Minimum 5~8 years of relevant experience in demand planning or customer service, sales and supply chain * Previous experience in the automotive industry preferred (OEM, Tier-I) Additional Desired Qualifications: * Key Skills and Knowledge: * English proficiency level; Spanish, Portuguese proficiency added advantage * Proficiency in customer service methods, methodology & tools with an understanding of their financial and operational impacts * Strong analytical & statistical skills * ERP tools viz o9, SAP skills required and other software related to demand planning preferred * Experienced with MS Office (Excel advanced, PowerPoint, PowerBi etc.) * Presentation and communication skills * Preferred - Six Sigma Green Belt Certification / equivalent certification * Behaviors * Customer focus - understand and follow customer specific requirements * Analyse and challenge forecast data, investigate variations * Spot risks of forecast deviations and communicate internally, share information, collaborate and validate findings * Self-learning, seek for continuous improvement * Well organized to manage multiple competing priorities in parallel * Work accurate and follow the weekly MOS * Team player Garrett is an Equal Opportunity Employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Job Description Enthusiastic and dedicated professional with primary focus on providing potential and existing customers with exceptional services that enhance our customer experience including identifying customer needs, respond to customer queries, and collaborate with internal departments. Responsibilities include, but are not limited to: • Meet or exceed individual sales activity & production goals. • Tracking customer experience across online and offline channels, devices and touchpoints. • Continue our consultative sales process & client experience initiatives throughout the entire client lifecycle. • Identifying customer needs and taking proactive steps to maintain positive experiences and outcomes. • Responding to customer queries in a timely and effective manner via phone, email, social media or chat applications. • Keeping informed of industry trends. Essential Functions: • Regularly required to reach with hands and arms, talk or hear, stand, walk and sit for long periods of time. • Working conditions are normal for an office environment and include operating a motor vehicle in a safe manner while attending meetings and events as required. • Ability to communicate professionally at all levels and work independently as needed. • Able to read, comprehend information and ideas and convey information effectively. • Requires skills that encompass basic, social, complex problem-solving, and proficient with desktop computer applications including internet, presentations and word processing. • Pass pre-employment screening and background checks. Requirements include: Associates degree or at least 2 years' experience in a customer service support role. • Extensive experience in gathering and interpreting customer experience information. • Solid knowledge of online customer engagement platform channels. • Exceptional interpersonal skills and a client-centered approach. • Great organizational and time management abilities including a healthy work/life balance. • Superb communication, collaboration and forward looking perspective and attitude. • Adaptability and ability to embrace change as company processes, strategies and technologies evolve. • Advanced task management and organizational skills with primary focus on exceeding customer expectations.

About Team Recovery: Team Recovery is an addiction treatment center dedicated to supporting individuals affected by substance use and mental health disorders. We offer a full continuum of care, including inpatient detox, residential treatment, outpatient services, and recovery housing, designed to meet people where they are in their recovery journey. Our team is made up of professionals, many with lived experience, who understand the challenges of addiction and the power of connection. With a mission to improve lives and a vision to redefine treatment, we're committed to creating lasting change in the communities we serve. Team Recovery is more than a treatment center. We're a new approach to an old problem. Job Summary: The Engagement Specialist plays a vital role in supporting client engagement, retention, and success in outpatient substance use disorder (SUD) treatment. This position serves as a consistent point of contact for clients, helping them navigate early recovery, overcome barriers to participation, and connect with essential services that support long-term wellness. Core Responsibilities: Build trusting, supportive relationships with clients to promote consistent engagement/participation in treatment Identify and address barriers to engagement Coordinate appointments and follow up with care to ensure continuity of care. Collaboration with therapists, medical providers, peer support, group facilitators, and external agencies to ensure integrated, wraparound support. Conduct assessments to determine the needs of clients seeking behavioral health and addiction recovery services. Develop individualized treatment plans in collaboration with clients, healthcare providers, and other stakeholders. Coordinate care and services provided to clients, including therapy, medication management, and group therapy. Monitor and evaluate clients' progress towards treatment goals and make adjustments to the treatment plan as needed. Maintain accurate and up-to-date documentation of client interactions, treatment plans, and progress reports. Collaborate with a multidisciplinary team of healthcare professionals, including clinical and medical teams. Stay informed about current trends and best practices in behavioral health and addiction recovery services. Maintain productivity requirement assigned by clinical leadership. Other duties as assigned by clinical leadership. Education Requirements: High School Diploma or GED License Requirements: CDCA license and QMHS III required. CPR certification required, will train upon hire. Must have a valid driver's license, acceptable driving record, be 21 years or older, and be deemed insurable through Team Recovery's insurance carrier. Experience Requirements: 3+ years of experience in addiction recovery or behavioral health settings, with a strong understanding of case management and community resource connections preferred. Why You'll Love Working with Us: We believe in taking care of our team, both in and out of the workplace. Full-time employees (30+ hours/week) enjoy a comprehensive benefits offering, including: Competitive Pay + 401(k) with Employer Match - Plan for your future with confidence. Generous Paid Time Off - We value work-life balance and encourage time to recharge. Tuition Reimbursement - Invest in your growth with support for ongoing education. Comprehensive Medical, Dental & Vision Insurance - Your health and well-being matter. Employee Assistance Program - Get confidential support when you need it most. **Ability to pass a pre-employment background check and drug screen (required).

Job Description Our Opportunity: The Cards & Payment Services Specialist is responsible for day-to-day card service operational tasks including monitoring, analyzing, reporting and making recommendations on all card portfolios and inventories. This position will work with members and team members to understand and resolve all card- related issues. Additionally, this position will support other CCF payment service platforms including, but not limited to, Bill Pay, Zelle, Remote Deposit Capture, and Loan Payment Platform(s). What You'll Do in This Role: Research member situations and issues relating to cards and/or payment services, and collaborate with internal departments as necessary, to resolve concerns, while uncovering root causes and methods for mitigating future issues. Perform operational activities pertaining to the VISA credit and/or debit card programs, including the review, analysis and reporting of card inventory, production reports, and services hosted by the credit union's card processor. Provides regular status updates for projects and tasks assigned. Responsible for investigating, researching, and processing Debit/ATM disputes meeting required time frames. Partner with the Risk Management team to process cases pertaining to card services including Compromised Account Management System (CAMS) alerts, cardholder disputes, chargebacks, and arbitration processes. Additionally, partner to recommend and coordinate fraud and card service training for Team Members. Perform the daily processing of payment services, including Zelle, RDC, Bill Pay, and wallet tokenization. Provide outstanding service to all members by performing within CCF's vision, mission, goals, and living our service promises through inbound calls, outbound calls, and all digital platforms. Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. What You'll Bring To CCF: Six months to two years of similar or related experience, including time spent in preparatory positions. A high school degree or GED is required. A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with members, team members, and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Excellent organizational, prioritization, and attention to detail skills. Proficient in the Microsoft suite of products including Word, Excel, and Outlook. Working knowledge of credit policies. Strong communication skills must be demonstrated through oral and written means. Possesses basic mathematical skills and is proficient in the use of calculators. Must be able to multi-task effectively between multiple systems to assist members with their inquiries. Demonstrated strong customer service skills that include proven ability to handle difficult member interactions. The Perks of Being Part of CCF: When you join CCF you're not just taking a job-you're joining a community. From milestone anniversaries to our legendary chili cook-off, we believe in recognizing achievements and building connections through fun, shared experiences. We offer a comprehensive benefits package designed to support the well-being of our employees: Competitive Base Compensation: Competitive salary with eligibility for performance-based incentives. Paid Time Off: PTO available to support work-life balance, in addition to 13 paid company holidays per year. Wellness & Volunteer Time: Additional time off to support employee wellness and community involvement. Health Insurance Coverage: Multiple low or no deductible medical plan options, as well as dental and vision coverage. Employer-Paid Coverage: Company-paid life insurance and short- and long-term disability coverage. Flexible Spending Accounts (FSA): Options for both medical and dependent care FSAs. Education Assistance: Tuition reimbursement and student loan repayment support to help advance your education and career. Retirement Benefits: 401(k) plan with up to 4% company match, plus an additional 4% profit-sharing contribution. Employee Assistance Program (EAP): Confidential support services for personal and professional challenges Work Location: This position can be based in Troy, Michigan or Toledo, Ohio. Hybrid working arrangements are available following 4-6 months of successful employment. EOE: CCF is committed to equal opportunity and complies with EEOC rules and regulations.

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction. Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. The target is to ensure excellent service standards and maintain high customer satisfaction. Job functions: Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Maintain financial accounts by processing customer adjustments Recommend potential products or services to management by collecting customer information and analyzing customer needs Prepare product or service reports by collecting and analyzing customer information Contribute to team effort by accomplishing related results as needed Manage large amounts of incoming calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/team sales targets and call handling quotas Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Go the extra mile to engage customers Resolve customer complaints via phone, email, mail or social media Use telephones to reach out to customers and verify account information Greet customers warmly and ascertain problem or reason for calling Cancel or upgrade accounts Assist with placement of orders, refunds, or exchanges Advise on company information Take payment information and other pertinent information such as addresses and phone numbers Place or cancel orders Answer questions about warranties or terms of sale Act as the company gatekeeper Suggest solutions when a product malfunctions Handle product recalls Attempt to persuade customer to reconsider cancellation Inform customer of deals and promotions Sell products and services Utilize computer technology to handle high call volumes Work with customer service manager to ensure proper customer service is being delivered Close out or open call records Compile reports on overall customer satisfaction Read from scripts Handle changes in policies or renewals Resolve customer complaints via phone, email, mail or social media

We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. Responsibilities * Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times * Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service * Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities * Present a professional, confident and enthusiastic image to develop trusting relationships with all customers * Effectively manage customer account data which includes setting up new accounts and maintaining related data This is a part-time position offering approximately 29 hours per week. Why join the Suburban Propane team? We value you as a part-time team member and will provide you with competitive pay and annual incentive potential, 401(k) Retirement Savings & Investment Plan with Company Match, paid time off including holidays, and generous employee discounts on products and services. For eligibility and a full list of our benefit offerings please visit ****************************************** . Qualifications * Minimum of 3 years of experience in a customer service role * Minimum of a High School diploma or GED preferred * Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports * Ability to multi-task and prioritize assignments in a team environment Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************ It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: **************************************************** At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: *************************************************************

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Belleville, 42211 Van Born Rd. Suite 1100 Division: Air & Sea Job Posting Title: Customer Service Agent, Warehouse Time Type: Full Time Summary As a Warehouse Customer Service Agent at DSV, you'll play a pivotal role in ensuring customer satisfaction by effectively addressing inquiries, resolving issues, and providing support related to warehouse operations. Your primary responsibility will be to serve as the main point of contact for customers, providing exceptional service and fostering positive relationships. Duties and Responsibilities * Respond promptly and professionally to customer inquiries via phone, email, or in-person visits. * Provide accurate information regarding order status, inventory availability, and shipping schedules. * Investigate and resolve customer complaints, concerns, and discrepancies in a timely manner. * Collaborate with internal teams to address customer issues effectively. * Assist customers with placing orders, tracking shipments, and processing returns or exchanges. * Ensure orders are accurately entered into the system and fulfilled according to customer specifications. * Maintain accurate records of customer interactions, transactions, and inquiries. * Generate reports and summaries as needed to track customer service metrics and performance. * Identify root causes of customer issues and implement solutions to prevent recurrence. * Proactively address potential problems to ensure a seamless customer experience. * Develop a deep understanding of DSV's warehouse services, capabilities, and offerings. * Educate customers on product features, benefits, and value propositions. * Collaborate with warehouse operations, logistics, and sales teams to coordinate customer orders and requests. * Communicate customer feedback and insights to relevant stakeholders for continuous improvement. * Strive to exceed customer expectations by delivering exceptional service and building strong relationships. * Solicit feedback from customers and implement enhancements to improve overall satisfaction. Educational background / Work experience * Some college coursework or a degree in business administration, logistics, or a related field is preferred. * 2-3 years of experience in customer service roles, preferably in the transportation, logistics, or warehousing industry. * Experience with warehouse management systems (WMS) or customer relationship management (CRM) software is advantageous. Skills & Competencies * Strong interpersonal and communication skills, both verbal and written. * Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment. * Problem-solving and conflict resolution skills. * Attention to detail and accuracy in data entry and record-keeping. * Familiarity with Microsoft Office suite (Word, Excel, Outlook). Preferred Qualifications * Experience in warehouse or logistics operations. * Knowledge of transportation and supply chain management concepts. * Certification or training in customer service or related areas. Language skills * Fluent in English (oral and written) Computer Literacy * Proficient in using computer systems, including warehouse management systems (WMS) and customer relationship management (CRM) software. * Familiarity with Microsoft Office suite and other business software applications. At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. For this position, the expected base pay is: $17.00 - $22.75 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations. DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email

🚨 Now Hiring: Hospital Liaison 📍 Location: U of M Hospital - 1500 E Medical Center Dr, Ann Arbor, MI 48109🕗 Schedule: Wednesday-Sunday| 9:00 AM - 5:00 PM At Binson's, we believe in three things: Better Products, Better Services, Better Lives-and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you're looking to make a real impact in people's lives, you're in the right place. 🚀 The Role: Hospital Liaison This role focuses on coordinating Durable Medical Equipment (DME) orders by working closely with hospital staff, patients, and insurance providers to ensure timely and accurate delivery. It combines patient education, administrative tasks, and hands-on support to provide a seamless experience from hospital discharge to home care. 🔍 What We're Looking For A high school diploma or equivalent Excellent communication skills The physical ability to sit, stand, and move comfortably throughout your shift 🛠 What You'll Be Doing Work alongside physicians, nurses, and case managers to coordinate Durable Medical Equipment (DME) orders and ensure timely delivery Assess patient needs - Recommend the right DME solutions to support patient care Verify insurance coverage - Confirm eligibility and obtain required authorizations before dispensing equipment Process and fulfill orders - Ensure DME orders are entered and handled accurately from start to finish Coordinate equipment delivery - Arrange delivery and setup at the hospital or patient's home Educate patients and caregivers - Provide easy-to-understand guidance on how to use and maintain their equipment Resolve issues - Address any concerns related to equipment, delivery, or insurance with empathy and efficient 💡 Perks & Benefits Competitive pay 💰 Full benefits: Medical, Dental, Vision & Life Insurance 🏥 Paid time off + floating holiday 🌴 401(k) Retirement Savings Plan 💸 Training and growth opportunities 🚀

Joining the Metallus team means becoming part of a legacy that dates back over a century. We are an industry leader, manufacturing the cleanest steel in the world for companies in the industrial, aerospace and defense, automotive, and energy markets. This position is eligible for a hybrid work schedule. This position is not eligible for relocation. Purpose and Scope This position exists to provide customer service and support to customers regarding their orders. Responsibilities * Order Management * Process PO changes initiated by the customer with high-level of data integrity. * Perform contract validation * Manage sales activities and overall business relationships for a variety of complex customer accounts with heavy service requirement. (Support outside sales) * Create and maintain in a positive relationship with our customers * Customer and Contact Data management * Customer contract, forecast and product line awareness * New opportunity processing / process inquiries along with inquiry assessment * Communicate re-promises, dispo, shortages and overages to customer * Provide accurate sales forecasts * Enter short term (this week & next) customer ship schedules into SAP * Shipment availability & release * Customer Service Interface - portal training, leads, call reports * Initiate continuous improvement * Participate in SOX audits as appropriate * May be required to provide data to management and provide information for KPIs as needed. * Communicate customer volume requirements timely and bring deviations to attention of DP * Lead continuous improvement efforts * Resource on IT projects that impact to our area * Train the team on changes that impact our area * Update training documents as appropriate Technical Skills * Problem solving skills that lead to continuous improvement of processes and procedures. * Use of tools such as D365, CORE, ICE, Excel, PowerPoint, SharePoint, Cognos, Order Source, Microsoft Teams, etc. * Strong communication skills. * SAP experience preferred Minimum Qualifications * High School Diploma or GED with at least 2 years of customer service experience or related Preferred Qualifications * High School Diploma or GED with at least 4 years of customer service experience or related * Associate Degree in Business, Marketing, or related with at least 1 year of customer service experience or related The company prohibits harassment or discrimination against any employee on the basis of any status protected by law, including, but not limited to, race, religion, color, national origin, ancestry, age, disability, genetic information, gender, sex or veteran status.

Company Cox Automotive - USA Job Family Group Business Operations Job Profile Business Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $17.79 - $26.63/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Business Service Specialist II If you like hats, this is the job for you, because in the course of a day, our Business Service Specialist II wear a lot of them, from administrative and investigator, to customer liaison and internal business partner. All these stylin' hats are a fashionable match for the shoes you'll walk in as you develop and maintain relationships with our customers and external business partners. Manheim, part of the Cox Automotive family of businesses, is looking for an Business Service Specialist II, a powerful admin advocate that will use their powers for good - organizing, managing, and supporting the daily operations of the world's largest wholesale auto marketplace. What You'll Do So, about those hats. There are a lot of them, but they're fun to wear, and you look great in them. Here's a peek at what you'll get to do when you suit up as a Manheim Account Administrator: * You'll develop and manage relationships with internal and external business partners, and you'll assist with retail operations from start to finish, from communicating with suppliers and sublet vendors for quotes and status updates right up to notifying customers of the latest news on their vehicles. * You'll assist with coordination and execution of mechanic activities and keeping up daily customer vehicle trackers. * You'll input vital vehicle info into the Application System AS400 and RPP.. * You'll team up with our partners to get accurate prices for retail reconditioning and create estimates for our retail customers. * You'll use your eagle eye for details to manage vehicle inventory reports, investigate errors, and verify vehicle completion eligibility. * You'll partner with departments to prepare and notify of customers' requests. * You'll follow up on retail vehicle prep, contact appropriate partners for missing info and issues to ensure smooth retail operations. * You'll communicate with our accounting team to balance recon completion. * You'll provide administrative/clerical support, and assist with special projects, admin support, and graphics requests. What's In It For You? Hey, look, if you're going to wear that many hats here, you need a home to hang them in, and we want you to feel at home with us. So, we offer a competitive salary, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars! At Cox, we truly value people. That means you'll work within a culture and with a team that values your leadership, experience, and contributions. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so. We also offer opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, or even earn an advanced degree. Who You Are Whether it's planning a family vacation or a project for a valued client, you're a passionate point person. Details can't sneak past you. Your organizational and time management skills are impressive; your ambidextrous brain means you are as creative as you are analytical. And when it comes to getting the job done, you always do - on time and on budget, the first time. When chaos swirls, you're a calming influence, commanding order and respect. You're perfectly at ease working on your own, but you're also an ace at anticipating what the broader team needs…both in the moment and down the road. Qualifications: * High school diploma or GED Required. * 2+ years of administrative or general office experience. * Ability to multitask and thrive in a fast-paced environment. * Excellent organizational, time management, and communication skills. * Ability to work with all management levels. * Strong computer skills, including familiarity with Microsoft Office. Physical requirements: * Ability to stand for long periods of time, view and read computer screens, perform repetitive data entry, and have manual dexterity. * See close, distance, color variance, and depth perception. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Eclipse Marketing is an organization developed on the belief that an approach to business sales and marketing based on personal communication will always be more effective and meaningful than the latest technology craze. We are a business focused on the understanding that our people are our future & therefore we want to coach them into a management position. We strive to provide an entrepreneurial environment dedicated to developing successful business leaders. Job Description Our company is now hiring on location Customer Service Liaisons to provide client representation and information on the clients we represent to the public at local events Responsibilities: Act as a representative of the brands we work with Perform a range of administrative and support duties related to the daily operations Maintain current knowledge of organizational and department policies and procedures Contribute to ongoing process improvements Attend staff meetings Support promotional team activities Qualifications Qualifications: Attention to detail and a high level of organization is imperative Must have the ability to prioritize, organize and handle multiple tasks Must be proactive in nature and at times, work with minimal supervision Excellent oral and written communication skills Effective and courteous communicator with all Resourceful and highly adaptive personality A proactive problem-solver who can make independent decisions is a must Perks: Competitive compensation, bonus incentives, and optional travel opportunity if desired Additional Information Eclipse Marketing is a private Brand Marketing & Management Firm, we are partnered with some of the most well known national clients within the technology, entertainment, and mobility industries. All positions are full time opportunities, and offer a base hourly + bonuses and incentives based on a 40 hour work week.

We're seeking a dynamic Customer Service Representative who thrives on creating positive experiences and delivering exceptional customer support. In this role, you'll have the opportunity to connect with customers, resolve their challenges, and make a meaningful difference in their lives. Essential Duties & Responsibilities: Customer Support: Provide prompt and courteous assistance to customers via inbound and outbound calls, emails, and live chat, addressing their inquiries, concerns, complaints, and issues effectively and efficiently. Relationship Building: Establish and maintain strong relationships with customers, demonstrating empathy, active listening, and a genuine interest in their needs, to foster long-term loyalty. Product Knowledge: Develop a basic understanding of our products and services, staying up to date with their features, benefits, and applications to effectively address customer inquiries and provide accurate information. Process credit card payments, resolve failed transactions, and monitor for potentially fraudulent activities. Customer Success Metrics: Meet or exceed key performance indicators (KPIs) and service level agreements (SLAs). For example: customer satisfaction ratings, response time, resolution time, and first call resolution rate. Provide information on Shar Music Loyalty Points program and set up customer accounts. Documentation and Reporting: Maintain accurate and detailed customer interaction records, documenting inquiries, issues, and resolutions in our CRM system. Assist with collections for Rentals and SharWay programs. Cross selling relevant products and services. Follow pricing and margin control to ensure profitability. Understand the shipping process to provide client accurate shipping times and expectations. Provide exceptional customer service, assist customers, support inventory management, handle administrative duties, and maintain a clean and organized environment in the Showroom. Knows the process and guidelines lines outside of policy to be able to give discounts and refunds. Is proficient at professionally de-escalating minor customer complaints and/or situations. When working in the Showroom, acts as the responsible party for opening and closing showroom policies and procedures. Schools Customer Support: sending & paying invoices, entering purchase orders, generating schools pricing and quotes, enter tax exemption certifications, performs returns and exchanges, and accounting resolutions. Regular and routine onsite attendance. Assists with sales and rental events. Other duties as assigned. Desired Qualifications: Highschool diploma or equivalent required. Some college education preferred. Passion for music and some experience with musical instruments preferred. Basic computer literacy, including proficiency in using CRM systems, email, and other relevant software applications. Strong time management skills, with the ability to multitask and prioritize tasks effectively. Team player with a positive attitude, adaptability, and willingness to collaborate and learn from others. Benefits Available for Full-time Team Members: 401(k) 401(k) Matching Medical Dental Vision Life Short & Long Term Disability Generous PTO Employee Discount Program Pet Insurance To learn more about Shar Music and our Company Culture check out our socials: Our Website: ****************************** Facebook: ********************************** Instagram: ************************************* TikTok: ********************************** Twitter: ****************************** YouTube: ************************************* Shar Music is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation.

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service, while fostering our team's growth through a rewarding and progressive environment. At Horizon Specialized Marketing we have developed many successful marketing campaigns that can reach your ideal customers where it matters most. Horizon Specialized Marketing works hand in hand with some of the biggest retailers in the world to offer their customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and can dramatically increase sales for our clients products or services. *********************************** Job Description Horizon Specialized Marketing is one of the fastest growing marketing firms in Findlay, Ohio. We are looking for someone ambitious, great with people and someone who wants to have an uncapped earning potential. An entry level marketing representative presents our client products via in-store presentations. Our ideal candidate should be great with people, ambitious to grow and be able to thrive in a fast-paced, team-oriented culture. What does an Entry Level Marketing Rep do? Collaborates each morning in strategy and meetings Has direct communication face to face with customers Lead and build a marketing team Conducts face to face presentations (full paid training provided) Trains and develops others in leadership Has opportunity to manage a territory Contributes to growth planning and market expansion Why work with Indy Marketing? We represent Fortune 100 clients in some of the largest retailers in the world Our culture is energetic and positive, the ideal team environment Travel opportunities Bonuses for top marketing representatives Networking and mentor-ship from top representative and managers Quick advancement with no seniority into leadership roles Clear promotion structure from entry level into management Qualifications What are we looking for? We have a Top Marketing team and are looking for like-minded people. An awesome positive attitude and strong work ethic Desire to lead and mentor a team Ability to communicate effectively Have a great student mentality within training process Seek rapid growth (both personally and professionally) Solution-oriented attitude and desire to exceed daily goals Most of all, a team player We are looking to select candidates and set up interviews immediately Additional Information All your information will be kept confidential according to EEO guidelines. ***********************************

We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. Responsibilities • Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times • Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service • Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities • Present a professional, confident and enthusiastic image to develop trusting relationships with all customers • Effectively manage customer account data which includes setting up new accounts and maintaining related data **This is a part-time position offering approximately 29 hours per week.** Why join the Suburban Propane team? We value you as a part-time team member and will provide you with competitive pay and annual incentive potential, 401(k) Retirement Savings & Investment Plan with Company Match, paid time off including holidays, and generous employee discounts on products and services. For eligibility and a full list of our benefit offerings please visit ****************************************** . Qualifications • Minimum of 3 years of experience in a customer service role • Minimum of a High School diploma or GED preferred • Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports • Ability to multi-task and prioritize assignments in a team environment Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************ It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: **************************************************** At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: *************************************************************