Customer support specialist jobs in Tyler, TX - 285 jobs
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Customer Service Representative - Sales
Acme Brick Company 4.2
Customer support specialist job in Longview, TX
Agregado al sistema: 06/01/26 08:14 "Join the Acme Brick Family" CUSTOMER SERVICE REPRESENTATIVE FLSA Status: Non-exempt Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry. We manufacture brick and distribute our own brick as well as brick and associated products manufactured by others. We operate in 13 states with a philosophy that we are much more than a brick manufacturer and distributor.
Summary
We are currently seeking a "best in class" Customer Service Representativewith excellent organization skills and a personable disposition to provide product/service information to customers and sales reps. You will assist in resolving product and service issues as they arise and enter customer orders into the sales system. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You will be a strong and reliable support to company operations, maintaining procedures, communication and customer service. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love.
Essential Duties and Responsibilities (other duties may be assigned). This is a safety sensitive position*
Communicate with custo mers by phone, email or in person on various concerns.
Work with vendors and manufacturers on various concerns.
Work with Acme production coordinators on product inquiries.
Place purchase orders for tile, wood, stone and other masonry products with various manufacturers and vendors.
Serves as a back up to other CSRs.
Receive tile, wood, stone and other masonry materials into inventory through the operating system.
As needed, assist warehouse and other associates with sample orders and verifying material from vendors.
Order entry of sales orders and sales transfers.
Skills and Experience Required for Success
2+ years of related experience
Must have excellent verbal and written communication skills
Must be proficient in Microsoft Office and Excel (JDE experience preferred)
Competencies Required for Success
Integrity
Initiative
Teamwork
Customer Service Orientation
Relationship Building
Quality Focused
Education
High school diploma or equivalent required; some college is preferred.
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
*Application may vary based on relevant state laws
Todos los solicitantes serán evaluados a través del program de Verificación Electrónica (E-Verify en Inglés) y también deben de completar una prueba de detección de medicamentos y/ó sustancias controladas previa al empleo antes de ser contratados. Además, es política de la compañía administrar una prueba aleatoria trimestral de detección de medicamentos y/ó sustancias controladas en toda la compañía. La Compañía Acme Brick se compromete a brindar igualdad de oportunidades de empleo de acuerdo con las leyes federales, estatales y locales.
$28k-34k yearly est. 5d ago
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Medical Customer Service - Part Time
Biolife 4.0
Customer support specialist job in Tyler, TX
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
Now offering daily pay to our hourly team members! Don't Wait For Payday. Get Your Pay Today.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
* You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
* You will screen new and repeat donors and take and record donor vital signs and finger stick results.
* You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
* You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
* You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
* High school diploma or equivalent
* Ability to walk and/or stand for the entire work shift
* Will work evenings, weekends, and holidays
* Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
* Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
* Fine motor coordination, depth perception, and ability to hear equipment from a distance
* Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
* 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - TX - Tyler
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - TX - Tyler
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
No
$16 hourly 36d ago
Customer Service Enrollment Specialist - In Office
Everett and Associates
Customer support specialist job in Winona, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 10d ago
Process Solutions Specialist, Robotics and Digitalization
BASF 4.6
Customer support specialist job in Whitehouse, TX
Now hiring! Process Solutions Specialist, Robotics and Digitalization Whitehouse, OH We are looking for a Process Solutions Specialist to join our Automotive Refinish team in Whitehouse, OH. Come create chemistry with us! BASF Automotive Refinish Coatings Solutions (ECR) offers high-quality refinish paint brands and paint-related products to body shops from around the world. Our solutions are approved by the world's leading automotive manufacturers for the repair of their vehicles. We provide collision centers with a vast array of solutions that help drive their business performance and efficiency. At the heart of our business are our people and our trainers who take care of our customers' needs including car painting skills, advanced body shop management solutions, and sophisticated management solutions.
As a member of the ECR Process Applications team, you will be responsible for application evaluations of global and local products and systems with high focus on efficiencies and customer solutions with globally harmonized concepts. You will drive the implementation and development of competencies and skillsets for BASF and external personnel with technologies, products and process knowledge including training programs and methods according to strategic business objectives.
The Process Solution Specialist role is critical in executing BASF's strategy to create new products and process solutions as a competitive advantage and will require an innovative thinker who can drive new digital solutions that elevate our products and processes and add value for our customers. To succeed in this role, you must possess strong technical skills in the automotive refinish industry and general knowledge of business operations in the collision repair industry. Travel will vary from 10-20%.
As a Process Solutions Specialist, Robotics and Digitalization, you create chemistry by...
* Supporting the North American (NA) Process Solutions team in their mission to provide technical process expertise to the automotive refinishing market by acting as the subject matter expert in developing customer-specific process solutions.
* Supporting the new and further development of products in the collision repair sector through independent evaluation of suitable body shop solutions up to market launch.
* Acting as the subject matter expert in digital tools for process control, quality control and documentation. You will be the interface between our digital teams and the technical managers in NA.
* Observing robotic painting trends in the collision repair market, independently coordinating on-site visits, and defining the parameters for optimal painting results with our products.
* Acting as the technical contact person for the NA region and providing support for questions about digital products and automated painting processes.
* Supporting the execution and documentation of competitive comparisons and assisting in preparing and communicating the results.
If you have...
* Bachelor's degree in chemistry or engineering (robotics, mechanical) or equivalent refinish market experience
* Experience in automotive technical management, process analysis and improvement, project management or customer technical support experience showing increasing responsibilities. Alternatively, significant experience working in a body shop environment as a painter with independence and problem-solving skills
* Expertise in automated painting processes and affinity for digital technologies
* Demonstrated entrepreneurial drive and logical thinking
* Proven ability to influence cross-functional teams without formal authority
* Exceptional written and spoken English; additional languages are a benefit
* Capabilities in Microsoft Office
Create your own chemistry with you@BASF
At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It's what we call you@BASF. We are committed to providing benefits, programs, and opportunities that support our employees' overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.
Just some of the many benefits we offer include:
* Flexible work arrangements whenever possible
* Highly competitive retirement savings plan with company match and investment options
* Well-being programs that include comprehensive mental health support for you and your household family members
* Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
* Back-up child and elder care with discount programs for families of all ages and stages
* Mentoring and career development opportunities that allow you to share, learn, and thrive
* Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
* Employee crisis support for when the unexpected happens
* Access to our BASF wine cellar, employee discounts, and much more!
About us
As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years!
At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.
Belong to Something Bigger. #belongat BASF
Privacy statement
BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact ************* to report fraud.
Equal employment opportunities
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.
Applicants must be currently authorized to work in the United States on a full-time basis.
$83k-104k yearly est. 14d ago
Customer Support Representative
Iclasspro Inc.
Customer support specialist job in Longview, TX
Job DescriptionDescription:
Join the Team Behind the World's Leading Class Management Software!
Who We Are
At iClassPro, we're more than just a software company - we're on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building strong communities.
Our class management platform powers thousands of youth activity centers worldwide, helping them run more efficiently, grow their revenue, and achieve long-term success. We're proud to have earned a spot on the Inc. 5000 list of fastest-growing private companies for three years running: 2023, 2024, and 2025!
What Drives Us
Our Core Values aren't just words on a wall - they guide everything we do and who we hire:
Commitment to Excellence
Commitment to Customer Service
Solutions-Focused Thinking
Teamwork and Collaboration
Taking Ownership
What You Will Do
Responding to customer inquiries via phone, email, and live chat in a friendly and timely manner
Troubleshooting issues and guiding customers through product features and solutions
Resolving concerns efficiently while ensuring customer satisfaction
Collaborating with internal teams to tackle more complex support cases
Accurately documenting customer interactions and maintaining detailed records
What You Bring
A genuine passion for delivering outstanding customer service
2+ years of experience in a customersupport role
Excellent verbal and written communication skills
Strong problem-solving abilities, especially in technical situations
Ability to stay calm, empathetic, and professional under pressure
Great attention to detail and solid organizational skills
Experience using CRM or help desk platforms (a plus)
Flexibility to work varied shifts, including evenings and Saturdays
What We Bring
We believe in taking care of our people.
Generous PTO because work-life balance matters
Comprehensive health benefits including medical, dental, vision, and more!
401(k) contribution to help you plan for your future
Fun company events that connect our team
Career growth opportunities in a thriving, purpose-driven company
We want to set you up for success from Day One. That's why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams.
All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Visit Culture Index once you have submitted the application.
iClassPro is an Equal Opportunity Employer.
Applicants must be authorized to work for any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position.
E-Verify is used to verify authorization to work in the U.S.
Requirements:
$30k-39k yearly est. 4d ago
Customer Support Representative
Iclasspro
Customer support specialist job in Longview, TX
Join the Team Behind the World's Leading Class Management Software!
Who We Are
At iClassPro, we're more than just a software company - we're on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building strong communities.
Our class management platform powers thousands of youth activity centers worldwide, helping them run more efficiently, grow their revenue, and achieve long-term success. We're proud to have earned a spot on the Inc. 5000 list of fastest-growing private companies for three years running: 2023, 2024, and 2025!
What Drives Us
Our Core Values aren't just words on a wall - they guide everything we do and who we hire:
Commitment to Excellence
Commitment to Customer Service
Solutions-Focused Thinking
Teamwork and Collaboration
Taking Ownership
What You Will Do
Responding to customer inquiries via phone, email, and live chat in a friendly and timely manner
Troubleshooting issues and guiding customers through product features and solutions
Resolving concerns efficiently while ensuring customer satisfaction
Collaborating with internal teams to tackle more complex support cases
Accurately documenting customer interactions and maintaining detailed records
What You Bring
A genuine passion for delivering outstanding customer service
2+ years of experience in a customersupport role
Excellent verbal and written communication skills
Strong problem-solving abilities, especially in technical situations
Ability to stay calm, empathetic, and professional under pressure
Great attention to detail and solid organizational skills
Experience using CRM or help desk platforms (a plus)
Flexibility to work varied shifts, including evenings and Saturdays
What We Bring
We believe in taking care of our people.
Generous PTO because work-life balance matters
Comprehensive health benefits including medical, dental, vision, and more!
401(k) contribution to help you plan for your future
Fun company events that connect our team
Career growth opportunities in a thriving, purpose-driven company
We want to set you up for success from Day One. That's why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams.
All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Visit Culture Index once you have submitted the application.
iClassPro is an Equal Opportunity Employer.
Applicants must be authorized to work for any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position.
E-Verify is used to verify authorization to work in the U.S.
$30k-39k yearly est. 4d ago
Service Center Representative - Azalea Orthopedics
Ortholonestar
Customer support specialist job in Tyler, TX
In the Azalea Patient Access call center, a Service Center Representative schedules new patients for appointments accurately and with excellent customer service. Other duties and qualities needed:
· Above-average attention to details and accuracy when recording patient information.
· Electronically record the necessary data needed for entering new patients into the practice management system accurately.
· Schedule patients accurately and appropriately on physician's schedule.
· Respond to incoming faxed referrals by calling and scheduling patients in the practice management system.
· Schedule worker's compensation referrals by getting approval from physicians as needed, obtain authorizations from adjusters, accurately document all information required/received, call and schedule those referrals for appointments, make necessary notes in patient account, and implement patient credit card on-file policy.
· Obtain necessary referral and/or authorizations for scheduled appointments dependent on insurance and as necessary and accurately document those referrals.
· Answer a high quaintly of incoming calls received in the call center, follow procedures to handle those calls, and return messages in a timely manner.
· Friendly attitude that reflects care for the patient as well as others in the practice and be able to communicate this care to patients.
· Maintains patient privacy.
· Clearly communicates with physicians, PA's, NP's, clinical staff, and supervisors to provide feedback on potential problems with schedules, records, outside physicians, and patients.
Qualifications
Preferences and Requirements:
· 1 year of experience in Healthcare preferred (familiarity with medical terminology)
· 1 year of medical scheduling experience preferred
· Excellent telephone and customer service skills required
· Strong written, oral and interpersonal communication skills required
$28k-36k yearly est. 10d ago
Customer Service Representative (CSR) - HVAC Services
East Texas Refrigeration 3.4
Customer support specialist job in Tyler, TX
Job DescriptionDescription:
Customer Service Representative (CSR) - HVAC Services
Company: East Texas Refrigeration (ETR) Schedule: Monday-Friday, 8:00 AM-5:00 PM
Extended hours and occasional Saturdays during peak seasons
About the Role
East Texas Refrigeration (ETR) is looking for a friendly, organized, and customer-focused Customer Service Representative to join our team. You'll be the first voice our customers hear and the person who helps keep our service operations running smoothly.
If you enjoy helping people, staying organized, and working in a fast-paced environment, this is the role for you. You'll work closely with our Service Manager, Dispatcher, and Technicians to schedule service calls, assist customers, and ensure an exceptional experience from first contact to final invoice.
Why Join ETR?
$15-$20 per hour, based on experience
Weekly direct deposit
Full benefits package: medical, dental, vision, life insurance
Short- & long-term disability
401(k) with company match (4% match when you contribute 6%)
Up to 20 days PTO plus paid holidays
Stable company with 45+ years in business
Supportive, team-first culture - you're not just a number here
What You'll Be Doing
Answering incoming calls and emails with professionalism and a helpful attitude
Scheduling service calls and appointments efficiently
Coordinating with dispatch and the ESA Coordinator to track technician availability
Greeting and assisting customers who visit the office
Entering and maintaining accurate customer and service records in company software
Following up with customers to confirm satisfaction and resolve any concerns
Processing payments and handling billing questions
Preparing and sending invoices and customer communications
Handling customer issues calmly and professionally, escalating when needed
Collaborating with technicians and management to support daily operations
Maintaining a clean, organized front office
Performing other duties as assigned by the Service Manager or General Manager
What We're Looking For
High school diploma or equivalent required
Customer service experience required (HVAC, trades, construction, or service industry preferred)
Experience with Service Titan or other field service management software is a required
Strong phone etiquette and clear written communication skills
Ability to multitask and prioritize in a fast-paced environment
Comfortable using computers, CRM systems, and Microsoft Office
Willingness and ability to learn HVAC/service management software
Highly organized with strong attention to detail
Positive attitude and a genuine desire to help customers
Flexibility to work extended hours or Saturdays during peak seasons
About East Texas Refrigeration (ETR)
Since 1980, East Texas Refrigeration (ETR) has proudly served Tyler and surrounding communities. We provide residential and commercial HVAC and refrigeration services to homeowners, property managers, restaurants, retail businesses, banks, gyms, and more. Our reputation is built on quality workmanship, dependable service, and people who care.
#ETRT123
Requirements:
$15-20 hourly 8d ago
Customer Service Technician
Brightspeed
Customer support specialist job in Palestine, TX
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a Customer Service Technician your responsibilities will include:
Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
Performing maintenance and repair on outside plant facilities
Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
Observing all safety rules and regulations
Assisting other technical personnel in the performance of their duties when requested
Actively supporting sales and marketing related activities
Directing customer facing work and sales referrals
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
High School diploma or equivalent experience
Ability to distinguish colors on facilities
Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
Basic computer skills including MS Office applications
Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
Ability to work aloft (e.g. ladder)
Ability to work outside in all weather conditions and at various hours of the day/night
A valid driver's license and satisfactory driving record
Positive and professional appearance and demeanor when communicating the company's products and services to our customers
Accountability/dependability (on time and on load when scheduled and serve on call as needed)
Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
BONUS POINTS FOR:
Prior experience as a customer facing telecom operations technician
Basic electricity training/certification or documented equivalent work experience
ADSL installation/repair experience (self/full installs)
A+/Net + Certified Required Soft Skills
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues
#LI-GF1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
$28k-41k yearly est. 8d ago
Food Service / Customer Service
Atwork 3.8
Customer support specialist job in Jacksonville, TX
We are looking to add a customer service rep to our food service department. Pay - $15-$16 (weekly pay) Schedule - Rotates - 7am - 2:30pm & 10am - 6pm - Every other weekend. Responsibilities: - Provide nutritional care to patients by assisting in menu selection
- Providing patient meal delivery and patient set-up with direct patient contact.
- Receive and process phone orders.
- Identifying patients who have not ordered meals with the assistance of the tray tracking system.
- Make meal rounds and collect survey information.
- Attends work and shows for scheduled shift on time with satisfactory regularity.
- Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.
Requirements:
- Must have customer service experience.
- Must be familiar with EXCEL
- Must be able to pass a background check and drug screen.
Apply today! RESUME REQUIRED
Kyleigh, AWG ************
We are the industry leader in image-guided therapy, helping to improve treatment for every patient. Working together to realize this vision, we can save and improve lives and reduce the total cost of care by making therapy more efficient, more appropriate, and more personalized!
Your role:
* Supports Territory Manager(s) and the Regional Sales Manager with sales activities that include procedure coverage, uncovering new opportunities for IGTD product penetration into assigned territory, and maintaining existing customers.
* Works independently to achieve business objectives and sales metrics set forth by the Philips IGTD division.
* Builds solid customer relations by interfacing directly with customers including hospital physicians, catheter laboratory, operating room personnel and business office staff, training/education, research, and supporting equipment and software.
* Interfaces with Marketing, R&D and other internal groups to quantify needs and to provide intelligence to management on competitive products and company product enhancements
* Provides ongoing support for company-sponsored clinical/marketing trials and registries
You're the right fit if:
* You've acquired 3+ years direct experience in a hospital setting
* Your skills include a license as a Cardiovascular Radiologic Technologist (CRT), Cardiovascular Technologist (CVT), or Registered Nurse (RN) or CVIS, RCIS
* You have a High School diploma; Bachelor's degree a plus
* You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position.
* You have strong training and motivational skills
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This role is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.
* Learn more about our culture.
Philips Transparency Details
Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $121,750 to $174,000 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance.
Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Shreveport/Monroe LA.
#LI-Field
#LI-PH1
#ussales
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
$54k-83k yearly est. Auto-Apply 7d ago
Licensed Insurance Customer Service Representative
The Melissa Workman Agency
Customer support specialist job in Tyler, TX
Job Description
Welcome to The Melissa Workman Agency, where we believe in building lasting relationships and providing exceptional service to our Flint, Texas community. We're not just an insurance agency; we're a team dedicated to helping our clients feel secure and well-cared for. If you have a heart for service and a passion for making a real difference in people's lives, we invite you to join us as our next Licensed Insurance Customer Service Representative. In this role, you'll be the friendly voice and guiding hand for our policyholders, helping them navigate their insurance needs with confidence. You'll play a crucial part in ensuring our clients feel heard, understood, and valued every step of the way. We foster a supportive and positive work environment right here in Flint, where your contributions are recognized and appreciated. Come be a part of a team that's committed to excellence and truly cares about its clients.
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Weekends Off
Work-Life Balance
401k
Responsibilities
Serve as the primary point of contact for policyholders seeking assistance with their insurance policies.
Address inquiries regarding policy coverage, billing, and claims in a clear and friendly manner.
Process policy changes, renewals, and endorsements accurately and efficiently.
Assist clients in understanding their policy details and making informed decisions.
Collaborate with the sales team to ensure a seamless client experience.
Maintain detailed and accurate records of all client interactions and transactions.
Proactively identify opportunities to enhance client satisfaction and retention.
Requirements
Valid Texas Property & Casualty Insurance License (will train)
Proven customer service experience, preferably within the insurance industry.
Excellent communication abilities, both written and verbal.
Strong problem-solving skills and attention to detail.
Proficiency in using customer relationship management (CRM) software.
Ability to manage multiple tasks and prioritize effectively.
A positive and empathetic approach to client interactions.
$26k-33k yearly est. 5d ago
Customer Service Representative - State Farm Agent Team Member
Eric Endres-State Farm Agent
Customer support specialist job in Tyler, TX
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Dental insurance
Vision insurance
OVERVIEW:
The Customer Care Representative is the face of the agency and the front line of the Retention Team. They are responsible for providing World-Class service in handling the daily needs of existing customers by being proactive problem solvers and educators.
THE BOTTOM LINE:
The Customer Care Representative keeps the whole ship afloat by engaging with our existing customers to provide World-Class service. We define World-Class service as going the extra mile, doing the inconvenient and unexpected things that put a smile on someones face, and taking pains to make every interaction personal in a way the customer can recognize and remember.
To grow as a business, we must protect and care for the ones who have put their trust in us. This is how we maintain positive public opinion and word-of-mouth and reduce policy lapses and cancellations. The Customer Care Representatives role is to turn any customer interaction into a positive experience, support current agency focus or promotions, and assist in daily business operations.
Most people see insurance as something they have to have and think all companies and policies are the same. We must provide a personalized, World-Class experience to differentiate ourselves and earn the right to educate our customers on how to manage the risks of everyday life, recover from the unexpected, and realize their dreams.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
AREAS OF ACCOUNTABILITY:
Maintain a high level of activity we work in a fast-paced industry in a team-oriented environment. Accomplishing all tasks in the time given supports the overall success of each team member and the agency as a whole.
Achieve your goals office goals are set to be achievable when activity levels are met.
Helping you achieve YOUR personal goals (financial, professional, family goals, etc.) is our mission at Team Endres State Farm.
Provide a World-Class Experience the Customer Care Representative is the face of the agency and is responsible for creating a positive and personal experience for every customer, every time.
Commit to continuous learning State Farm offers a wide and ever-growing range of products and services, and frequently provides new tools or improvements to existing tools to succeed in our mission. We must always remain experts on our systems and processes to provide professional service experiences every time.
Improve the culture insurance is a high-pressure industry. You are responsible for doing your part to add to the team culture with a positive and cooperative attitude.
IDEAL CHARACTERISTICS:
Optimistic
Kind
Collaborative
Deadline-Motivated
Smart
$26k-33k yearly est. 26d ago
Customer Service Representative - State Farm Agent Team Member
Taylor Berumen-State Farm Agent
Customer support specialist job in Tyler, TX
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
Competitive salary
Flexible schedule
ABOUT OUR AGENCY:
Our agency opened on November 1, 2017, and today we have a team of three. We value honesty, integrity, initiative, and an independent spiritqualities that make a big difference in how we work and how we serve our community.
Weve built a collaborative, positive culture where team members have the flexibility to grow. We offer opportunities for raises, bonuses, and enhanced commissions, along with a flexible work environment that supports personal and professional balance.
Community involvement is an important part of what we do. I volunteer with Carter BloodCare and Meals on Wheels, and I currently serve as president of the Tyler Referral Network. If youre looking to join a team that values integrity, service, and growth, this could be a great fit for you.
ROLE DESCRIPTION:
As a customer service representative with Taylor Berumen State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$26k-33k yearly est. 5d ago
SALES REPRESENTATIVE / CUSTOMER SERVICE
RNR Tire Express and Custom Wheels-Longview
Customer support specialist job in Longview, TX
Job Description
Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Requirements/Responsibilities
Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Fluency in English is a must, fluency in Spanish is highly desirable.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$31k-45k yearly est. 7d ago
Customer Service Representative - State Farm Agent Team Member
Monica Cook-State Farm Agent
Customer support specialist job in Mineola, TX
Job DescriptionBenefits:
Opportunity for advancement
Paid time off
Training & development
State Farm Insurance Agent located in Mineola, Texas is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Monica Cook, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Hourly pay
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Experience in a variety of computer applications, particularly Windows
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$26k-34k yearly est. 12d ago
Customer Service Rep / Pizza Maker Store (09289)
Domino's Franchise
Customer support specialist job in Gun Barrel City, TX
Responsibilities: ● Greeting customers and taking orders with a smile! ● Operating the cash register and collecting payment from customers. ● Making consistent products within Domino's Pizza guidelines. ● Maintaining a clean and organized work environment
● Maintain a professional appearance
Qualifications
● Minimum 16 years old
● Reliable transportation to and from work
● Comfortable engaging with customers over the phone and face-to-face
Additional Information
Pay & Benefits:
● Flexible schedule (Work as few as 4 hrs per week)
● Medical & Dental Insurance
● 401K
● Employee Discount
● Advancement opportunities
$26k-34k yearly est. 8d ago
Recreation Reservation Specialist
City of Longview, Tx 4.0
Customer support specialist job in Longview, TX
Manages and coordinates all reservations and scheduling related to the City's recreation facilities, athletic fields, pavilions, parks and special events; provides clerical and administrative support to the department; ensures the accurate processing of facility reservations; assists the public with program and rental inquiries; helps maintain efficient and organized facility operations; and performs other related duties as required.
Examples of Duties
* Coordinates and processes reservations for recreation centers, athletic fields, pavilions, parks and special event spaces.
* Maintains and updates facility reservation calendars and databases to ensure scheduling accuracy and prevent conflicts.
* Prepares and issues permits, contracts, invoices and other related reservation documentation.
* Responds to public inquiries regarding facility availability, rental policies, recreation programs and event scheduling.
* Provides exceptional customer service to residents, organizations and event planners.
* Assists in addressing and resolving customer concerns, scheduling conflicts or complaints.
* Performs clerical tasks such as data entry, filing, recordkeeping, answering the phones and report generation related to facility reservations and departmental operations.
* Compiles and reconciles reservation revenues; prepares daily deposits and monitors income reports.
* Coordinates billing, invoicing, and payment tracking for facility rentals and special events.
* Assists in planning, organizing and implementing special events and recreation activities hosted by the City.
* Coordinates with maintenance and recreation staff to ensure facilities are properly prepared and equipped for scheduled activities, tournaments or events.
* Monitors facility conditions and reports maintenance or custodial needs to appropriate staff.
* Assists in ensuring recreation facilities, parks and equipment are safe, clean and ready for public use.
* May perform light custodial or setup tasks such as arranging tables, chairs or sports equipment, as needed for events.
* Coordinates the purchase of office and program supplies; monitors and maintains inventory levels for reservation operations.
* Provides support in training or coordinating the work of part-time or seasonal staff assisting with facility operations and events.
* Attends departmental meetings and training as required.
* Performs other related duties as assigned or required.
Minimum Requirements
Education and Experience:
High School Diploma or equivalent, and two years' experience in office administration, customer service or facility scheduling is required OR an equivalent combination of education and experience. Associate's degree in recreation administration, business or a related field is preferred.
Required Licenses or Certifications:
* First Aid/CPR and National Incident Management System (NIMS) ISC Certifications are required within one year of employment.
* Must possess a valid Texas Driver's License.
Physical Demands/Work Environment
* Work is performed in and around municipal recreation facilities.
* Subject to sitting, standing, walking, bending, reaching, kneeling, crouching, crawling, climbing ladders, and lifting of objects up to 50 pounds.
* Exposure to variable weather conditions, water, machinery with moving parts, hazardous chemicals, and infectious diseases, blood borne pathogens, bodily fluids, and potentially irate members of the public is involved.
All full-time employees receive: 15 vacation days 11 paid holidays 15 sick days Retirement Plan (Texas Municipal Retirement System) with a two to one match Paid Health/Dental/Life Insurance Cafeteria Plan Emergency Leave Longevity Pay Free employee health clinic Tuition reimbursement
Employer City of Longview
Address 302 W Cotton St.
Longview, Texas, 75601
Phone ************
Website *********************************
$30k-37k yearly est. 44d ago
Customer Service Representative (CSR) - HVAC Services
East Texas Refrigeration 3.4
Customer support specialist job in Tyler, TX
Full-time Description
Customer Service Representative (CSR) - HVAC Services
Company: East Texas Refrigeration (ETR) Schedule: Monday-Friday, 8:00 AM-5:00 PM
Extended hours and occasional Saturdays during peak seasons
About the Role
East Texas Refrigeration (ETR) is looking for a friendly, organized, and customer-focused Customer Service Representative to join our team. You'll be the first voice our customers hear and the person who helps keep our service operations running smoothly.
If you enjoy helping people, staying organized, and working in a fast-paced environment, this is the role for you. You'll work closely with our Service Manager, Dispatcher, and Technicians to schedule service calls, assist customers, and ensure an exceptional experience from first contact to final invoice.
Why Join ETR?
$15-$20 per hour, based on experience
Weekly direct deposit
Full benefits package: medical, dental, vision, life insurance
Short- & long-term disability
401(k) with company match (4% match when you contribute 6%)
Up to 20 days PTO plus paid holidays
Stable company with 45+ years in business
Supportive, team-first culture - you're not just a number here
What You'll Be Doing
Answering incoming calls and emails with professionalism and a helpful attitude
Scheduling service calls and appointments efficiently
Coordinating with dispatch and the ESA Coordinator to track technician availability
Greeting and assisting customers who visit the office
Entering and maintaining accurate customer and service records in company software
Following up with customers to confirm satisfaction and resolve any concerns
Processing payments and handling billing questions
Preparing and sending invoices and customer communications
Handling customer issues calmly and professionally, escalating when needed
Collaborating with technicians and management to support daily operations
Maintaining a clean, organized front office
Performing other duties as assigned by the Service Manager or General Manager
What We're Looking For
High school diploma or equivalent required
Customer service experience required (HVAC, trades, construction, or service industry preferred)
Experience with Service Titan or other field service management software is a required
Strong phone etiquette and clear written communication skills
Ability to multitask and prioritize in a fast-paced environment
Comfortable using computers, CRM systems, and Microsoft Office
Willingness and ability to learn HVAC/service management software
Highly organized with strong attention to detail
Positive attitude and a genuine desire to help customers
Flexibility to work extended hours or Saturdays during peak seasons
About East Texas Refrigeration (ETR)
Since 1980, East Texas Refrigeration (ETR) has proudly served Tyler and surrounding communities. We provide residential and commercial HVAC and refrigeration services to homeowners, property managers, restaurants, retail businesses, banks, gyms, and more. Our reputation is built on quality workmanship, dependable service, and people who care.
#ETRT123
$15-20 hourly 9d ago
Customer Service Rep
Atwork 3.8
Customer support specialist job in Jacksonville, TX
We are looking to add a customer service rep to our food service department. Pay - $15-$16 (weekly pay) Schedule - Rotates - 7am - 2:30pm & 10am - 6pm - Every other weekend. Responsibilities: - Provide nutritional care to patients by assisting in menu selection
- Providing patient meal delivery and patient set-up with direct patient contact.
- Receive and process phone orders.
- Identifying patients who have not ordered meals with the assistance of the tray tracking system.
- Make meal rounds and collect survey information.
- Attends work and shows for scheduled shift on time with satisfactory regularity.
- Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.
Requirements:
- Must have customer service experience.
- Must be familiar with EXCEL
- Must be able to pass a background check and drug screen.
Apply today! RESUME REQUIRED
Kyleigh, AWG ************
How much does a customer support specialist earn in Tyler, TX?
The average customer support specialist in Tyler, TX earns between $27,000 and $52,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.
Average customer support specialist salary in Tyler, TX