Associate Compliance Service Specialist
Customer support specialist job in Syracuse, NY
The Associate Compliance Service Specialist (ACSS) role is unique role that combines compliance functions in addition to servicing functions. This position supports the Compliance Service Specialist Team, and the Regulatory Filing team within the Compliance department to provide greater control and oversight into that function. This role allows for significant improvement in compliance targets and metrics. The role of ACSS is a hybrid role with a highly specialized skill set to bridge the gap between the Servicing Team and the Compliance Team. ACSS role is crucial to the overall success of the organization and will play a key role in supporting the Regulatory Filing team to ensure that compliance deadlines and requirements are met.
Essential Functions/ Primary Responsibilities:
Prepare, send, and collect state specific diligent effort forms and additional state specific forms.
Manage assigned accounts and handle all aspects of the post binding workflow.
Maintaining post binding files and uploads into Centralis.
Reviewing outstanding subjectivity requirements and coordinating collection of outstanding subjectivities.
Establish and develop solid working relationships with external retail and carrier partners.
Order policies from the carriers.
Follow up on outstanding policies and endorsements.
Setting and following up on suspenses for cross department tasks (i.e. for AAM, AE and AM's)
Review policies, binders and invoices for accuracy.
Coordinate policy and binder corrections.
After review, apply state required stamping language and deliver the policy to the retail partner.
Completing any required carrier surplus lines forms.
Willingness to be cross trained in all aspects of the department as assigned by the Director of Compliance.
Other tasks and responsibilities as determined based on operational needs within the department.
Knowledge, Skills, and Ability:
Must obtain a Property & Casualty License within ___ days of hire date.
Basic knowledge of insurance markets, rating procedures, coverages, and industry operations to effectively manage, maintain, and service assigned client and prospect.
Demonstrated ability to manage multiple priorities in a high-volume position, deliver timely and accurate work products with a sense of urgency as required.
Exceptional interpersonal skills, high level of emotional intelligence, and exceptional communication skills.
Goal and detail oriented: sense of urgency and ability to meet client and producer expectations through well executed time management skills.
Ability to utilize computer and understand functionality. Consistently increasing knowledge of available technology and amending work patterns to maximize efficiency.
Knowledge and ability to perform technical tasks to expedite client service using critical thinking and analytical skills where applicable.
Personal Accountability, willingness to learn and grow.
Must maintain a valid driver's license or have transportation available when needed to be able to leave for calls, meetings and/or visits.
Preference will be given to candidates with prior Property & Casualty experience. Working knowledge of commercial lines insurance and/or insurance licensing preferred. Previous insurance or claims experience and knowledge of Property & Casualty compliance concepts preferred. Training will be provided for the right candidate.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
High-pressure, fast-paced environment with significant telephone and personal disruption. A large number of multiple steps in a complex system performed with accuracy and speed is essential to the successful completion of tasks.
Other Duties:
This is intended to describe the level of work required by the person performing the work of the positions and physical requirements normal to the position. Principal duties outlined are the essential responsibilities and duties and other duties may be assigned as needs arise or as required to support principal duties.
Any written contractual agreements will supersede this job description. Employees must be able to perform essential functions of the position satisfactory, if requested reasonable accommodation will be provided to enable employees with disabilities to perform essential functions of the job, absent undue hardship.
Clinical Support Representative
Customer support specialist job in Syracuse, NY
Why Upstate Medical University:
SUNY Upstate Medical University, located in Syracuse, NY, is the only academic medical center in Central New York. It is also the region's largest employer with 9,460 employees.
The Upstate University Health System serves 1.8 million people, often the most seriously ill and injured, and includes Upstate University Hospital; Upstate University Hospital at Community Campus; Upstate Golisano Children's Hospital, and numerous satellite sites. Upstate Medical University's educational mission is anchored by its four colleges-Medicine, Nursing, Health Professions and Graduate Studies (biomedical sciences).
Affiliated with the State University of New York, Upstate's mission is to improve the health of the community through education, biomedical research and health care.
Innovating Healthcare Through Technology
Join our Information Management and Technology (IMT) team at Upstate Medical University to contribute to groundbreaking advancements, where technology meets healthcare. Upstate was recently named a 2025 Best Places to Work in IT by Foundry's Computerworld. This award recognizes the top organizations that challenge their IT staff while providing great benefits and compensation.
Our team of over 400 forward-thinking professionals thrives on collaboration and innovation. We believe in the power of collective expertise to drive meaningful change. And we're dedicated to pushing the boundaries of what's possible to improve patient care and outcomes.
If you are looking for a career path that merges your passion for technology with a purposeful career that has a direct impact on your community, apply to join our Information Management and Technology (IMT) team at Upstate Medical University.
Job Summary:
This position is based in Syracuse, NY.
The IMT Clinical Support Representative provides first line support to hospital staff including nurses and providers through rounds, pages, support tickets, and phone calls, and ultimately serve as a liaison between end users and IMT. Issues are documented and escalated to IMT teams as appropriate following established support pathways. An IMT Support Representative also maintains a basic knowledge of IMT systems and operational workflows, and provides end user training as assigned.
Minimum Qualifications:
Associate's Degree in a healthcare related field and a minimum of 2 years relevant healthcare related experience, or an equivalent combination of education and experience required.
Excellent computer, written/oral communication, interpersonal, and time management skills also required.
Apply Online:
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Customer Service Representative
Customer support specialist job in Syracuse, NY
At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Description
Job Summary
Responsible for supporting real estate transactions by providing a range of administrative and/or support duties to assist title processes as part of a production center, branch office, or member of a title team.
Job Responsibilities
Performs centralized clerical processing of documents related to accurate and timely title production
Communicates information and instructions to branch offices; limited to no interaction with customers
Performs a wide range of support functions to assist in departmental processes
Follows clearly defined procedures to complete daily tasks and responsibilities
Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
Uses basic communication skills to address internal and/or external clients and/or team members
Individual contributor working under direct supervision with little autonomy
Performs all other duties as assigned by management
Education
High school diploma required; Bachelor's preferred
Experience
Typically requires 0-2 years of related work experience
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************.
Pay Range & Benefits
$35,969.76 - $59,949.60 Annually
The base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate's knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range.
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts
Auto-ApplyAdult Care Coordinator
Customer support specialist job in Utica, NY
The Adult Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities.
This position is based in Utica, NY covering Oneida County.
Duties and Responsibilities:
Responsible for outreach and engagement to formally enroll referred adults into the care management program.
Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts.
Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
Ensures all initial linkages are established and maintained.
Collaborates with all services providers and establishes team communication plan.
Monitors goals on a continuing basis and that team is communicating.
Monitors that care plan is relevant to health home policies and procedures.
Consults with family members and social supports to maintain support consistency.
Advocates for additional services and linkages as appropriate.
Maintains current care management documentation and information regarding care management activities within the required health IT system.
Education/Experience:
Bachelor's degree (B.A.) from an accredited four-year college or university, in Human Services, a mental health field or a related field is preferred.
A valid NYS Drivers License is required.
At least one-year experience in Human Services, primarily Mental Health and Substance Abuse.
Auto-ApplyCustomer Relations Specialist
Customer support specialist job in Holland Patent, NY
We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records.
Responsibilities
• Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times
• Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
• Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
• Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
• Effectively manage customer account data which includes setting up new accounts and maintaining related data
Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
Medical, dental, and vision (eligibility after just 30 days of employment)
Paid time off that increases with tenure
A 401(k) with company match and immediate vesting
A new employee training program and many opportunities for continued learning and career development
Disability and life insurance
Employee recognition program
Generous tuition assistance program
Propane discounts
For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: ****************************************** .
$16.80 - $20.00 an hour (dependent on experience)
This position may be eligible for overtime pay based on business needs.
Qualifications
• Minimum of 3 years of experience in a customer service role
• Minimum of a High School diploma or GED preferred
• Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
• Ability to multi-task and prioritize assignments in a team environment
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1)
Suburban Commitment
- showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2)
SuburbanCares
- highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3)
Go Green with Suburban Propane
- promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************
It's an amazing time to become a part of our team as we expand our national footprint and
make strides toward a sustainable, clean energy future!
Applications will be accepted until the position is filled.
As part of our pre-employment hiring process, background checks and drug screens are performed.
For more information about our hiring process, please visit: ****************************************************
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.
In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here:
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Auto-ApplyCustomer Service Professional
Customer support specialist job in Syracuse, NY
Job Description
Are you an experienced customer support professional or looking for an exciting career for the first time? Affinity recruiting is looking for a Sales Associate for an amazing client in the Syracuse, NY location!
Ideal candidate will have:
Minimum of 1 year of customer service / sales experience!
Excellent written and verbal communication!
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint & Outlook)!
Self-motivated, creative, persistent, flexible & innovative!
Detail oriented!
Duties and Responsibilities:
Manage the relationships with new and existing customers!
Be the primary contact for customers new and existing!
Be the middle person between customers and internal production team, communicating the customers' requirements and requests!
Able to troubleshoot customer issues!
Assist the marketing and sales team with their initiatives!
Will provide support to the sales and marketing team, as needed!
Day to day:
Interacting with customers - taking new orders, processing repeat orders. Working with the production scheduler to obtain ship dates. Troubleshooting issues with the sales and production team.
If this sounds like you, we want to hear from you! Please reply to this posting with an updated resume and a recruiter will reach out to you as soon as possible!
Care Coordinator II - Therapeutic Foster Care - Syracuse, NY
Customer support specialist job in Syracuse, NY
The Care Coordinator II is responsible for coordinating multiple aspects of the youth's and/or families' care. This role provides the coordination and delivery of high-quality psychosocial care to youth and families. The Care Coordinator II works with other care providers and community partners to ensure that the overall needs of the client(s) are met. The Care Coordinator II may also be assigned to lead projects or mentor program staff.
Essential Job functions
Coordinate multiple aspects of the youth's and/or families' care.
Assess the youth and/or family's needs and strengths while continuing to support development of the individual service plan in collaboration with the youth and family(ies), and/or multi-disciplinary treatment team.
Implement strength-based service plan including community based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team.
Utilize experience, education, age-specific knowledge and cultural competence in order to assess and support youth and/or families to achieve positive outcomes.
Coordinate and deliver psychoeducational training for youth and/or families and groups in a variety of settings based on identified needs.
Meet with youth individually to assess and teach skill development and report on their progress.
May organize and facilitate skill-based groups for youth.
Develop, maintain and update all required documentation in a timely manner utilizing effective written and oral communication.
Provide or arrange for transportation of youth and/or families to and from medical, behavioral health, or other treatment related appointments as needed.
May be assigned to lead projects or mentor program staff.
On-call responsibilities for Foster Care and Youth ACT programs.
While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.
Education & Experience
Bachelor's degree required.
Minimum 18 months of relevant experience required.
Therapeutic Foster Care program:
Master's degree in Social Work or a related human services field, OR Bachelor's degree in Social Work or related human services field with 2 years of related experience.
SPECIAL REQUIREMENTS
Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
Youth ACT program
: CPR certification required or obtained within 60 days of hire.
Knowledge, Skills & Abilities
In addition to demonstrating the
Hillside Professional Competencies
of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated:
Ability to understand and adhere to all federal, state, and local statutes, regulatory agency standards and Hillside policies
Ability to de-escalate and manage crisis situations both in-person and by phone
Ability to deliver psychoeducational training
Ability to work collaboratively as part of a multi-disciplinary treatment team
Ability to work through a series of issues using independent judgment
Ability to be independent and self-directed
Physical Demands & Work Environment
Must be able to work a variable scheduling including evenings and weekends
The following daily physical demands are required:
Sitting (up to 6 hours)
Occasional standing (up to 2 hour)
Occasional walking (up to 2.5 hours)
Driving (several times a week up to 6 hours)
Continuous balancing (up to 8 hours)
Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)
Weekly lifting up to 10-15 lbs. on a daily basis
Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)
Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent
Ability to change positions as needed
SPECIAL CONSIDERATIONS
While Hillside is a restraint free environment, there may be times in a “life or limb” situation, that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary.
$21.50 Minimum pay rate, $31.00 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium.
Auto-ApplyESD Care Coordinator
Customer support specialist job in Norwich, NY
Position OverviewReporting to the Service Line Manager of the ESD, the Care Coordinator serves as an important connection between CMH Emergency Services, and the coordination of patient care with other CMH services, such as Primary, Specialty, and Ancillary services. The position will provide care and case management services to individual patients and their families, and directly manage the scheduling of appointments with other CMH services to ensure successful coordination of patient care.
Primary Department, Division, or Unit:
Emergency Department, UHS Chenango Memorial Hospital
Primary Work Shift:
Day Rotational
Regular Scheduled Weekly Hours:
40
Compensation Range:
$26.13 - $40.53 per hour, depending on experience
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Job Responsibilities
Directly manage the scheduling of appointments out of the ESD to and with CMH Primary Care and Specialty Care services.
Assist in facilitating Chenango Memorial's strategic objectives for population health improvement.
Outreach to and engage with UHS Chenango Memorial patients for care coordination/care management, documenting efforts as required in electronic medical records via EPIC.
Interface with community partners and clinical teams to help meet both the medical and socio-economic needs of the patient and their families.
Assist patients in connecting to UHS providers and community resources by identifying barriers to healthcare goals on both an individual and community cohort basis.
Address patients' social determinants of health to produce better health outcomes.
Education/Experience
Minimum Required:
Associate's degree in health or communications related field of study.
Preferred:
3 years or equivalent experience in community outreach, health education, population health or related field.
In-depth understanding of the local health care system and community health needs, and a passion for the advocacy of health and wellness.
License/Certification
Minimum Required:
Not Applicable
Preferred:
Not Applicable
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Why You'll Love Working at UHS
At United Health Services (UHS), we believe every connection-to patients, to purpose, to each other-makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life.
A Culture of Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.
Comprehensive Benefits for Life & Family - We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
Well-Being & Financial Security - From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
Growth That Moves with You - With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.
A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career-we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.
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About United Health Services
United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.
At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us!
United Health Services is an Equal Opportunity Employer.
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United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at ***************
Auto-ApplyCustoms Brokerage Coordinator
Customer support specialist job in Syracuse, NY
Please note that the salary range referenced is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment.
WORK SCHEDULE: MONDAY-FRIDAY (8:00am-5:00pm EST - start and end times may be somewhat flexible)
Who We Are: Mohawk Global is a 300-person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here .
We pride ourselves in being a highly employee-centric organization that truly puts our people (and customers) first! At Mohawk, these aren't just words, they are demonstrable values that we put into action by our behaviors each day. We have been certified as a “Great Place To Work” for the past twelve years…see what our greatest assets, our people, have to say about us here: Mohawk Global - A Great Place to Work!
Position Summary:
The Coordinator, Customs Brokerage supports the customs brokerage team by playing a vital role in ensuring smooth import operations through the accurate and compliant processing of customs entries. This role requires regular interaction with clients, U.S. Customs and Border Protection (CBP), and internal departments to deliver efficient and reliable service. Success in this position is defined by maintaining accuracy, meeting performance KPIs, and continuously developing expertise in customs brokerage best practices.
Essential Duties & Responsibilities:
Prepare and process customs entries for inbound shipments, ensuring accuracy and compliance with U.S. Customs & Border Protection (CBP) and Partner Government Agency (PGA) regulations.
Review and verify shipment documentation, including invoices, packing lists, and other required forms.
Maintain communication with clients to provide release updates and address inquiries.
Problem-solve and coordinate with importers, CBP, PGAs to address shipment holds, exams, and other clearance related issues.
Collaborate with internal departments, including Compliance, Transportation and Operations, to ensure timely resolution of shipment issues and adherence to company standards.
Finalize shipment files with billing details and prepare invoices for customs brokerage services.
Meet established KPIs for accuracy, timeliness, and client satisfaction.
Desired Skills/Experience:
College degree (Associates or Bachelors) preferred; major/concentration in logistics, supply chain, business, accounting or related field of study
Minimum 2 years of customs brokerage experience required
Working knowledge of CargoWise logistics platform strongly preferred
Comfortable working with large, complex entries subject to FDA and 232
Self-motivated, creative thinker with a high level of enthusiasm and desire to exceed customer expectations
Excellent interpersonal and communication skills, verbal and written
Strong attention to detail and accuracy
Working knowledge of standard Microsoft Office programs (Excel, Word, and Outlook)
Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Equal Employment Opportunity is The Law
Employee Rights Under the FMLA
Employee Rights - Employee Polygraph Protection Act
Auto-ApplyCustoms Brokerage Coordinator
Customer support specialist job in Syracuse, NY
Please note that the salary range referenced is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment.
WORK SCHEDULE: MONDAY-FRIDAY (8:00am-5:00pm EST - start and end times may be somewhat flexible)
Who We Are: Mohawk Global is a 300-person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here.
We pride ourselves in being a highly employee-centric organization that truly puts our people (and customers) first! At Mohawk, these aren't just words, they are demonstrable values that we put into action by our behaviors each day. We have been certified as a "Great Place To Work" for the past twelve years…see what our greatest assets, our people, have to say about us here: Mohawk Global - A Great Place to Work!
Position Summary:
The Coordinator, Customs Brokerage supports the customs brokerage team by playing a vital role in ensuring smooth import operations through the accurate and compliant processing of customs entries. This role requires regular interaction with clients, U.S. Customs and Border Protection (CBP), and internal departments to deliver efficient and reliable service. Success in this position is defined by maintaining accuracy, meeting performance KPIs, and continuously developing expertise in customs brokerage best practices.
Essential Duties & Responsibilities:
* Prepare and process customs entries for inbound shipments, ensuring accuracy and compliance with U.S. Customs & Border Protection (CBP) and Partner Government Agency (PGA) regulations.
* Review and verify shipment documentation, including invoices, packing lists, and other required forms.
* Maintain communication with clients to provide release updates and address inquiries.
* Problem-solve and coordinate with importers, CBP, PGAs to address shipment holds, exams, and other clearance related issues.
* Collaborate with internal departments, including Compliance, Transportation and Operations, to ensure timely resolution of shipment issues and adherence to company standards.
* Finalize shipment files with billing details and prepare invoices for customs brokerage services.
* Meet established KPIs for accuracy, timeliness, and client satisfaction.
Desired Skills/Experience:
* College degree (Associates or Bachelors) preferred; major/concentration in logistics, supply chain, business, accounting or related field of study
* Minimum 2 years of customs brokerage experience required
* Working knowledge of CargoWise logistics platform strongly preferred
* Comfortable working with large, complex entries subject to FDA and 232
* Self-motivated, creative thinker with a high level of enthusiasm and desire to exceed customer expectations
* Excellent interpersonal and communication skills, verbal and written
* Strong attention to detail and accuracy
* Working knowledge of standard Microsoft Office programs (Excel, Word, and Outlook)
Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Equal Employment Opportunity is The Law
Employee Rights Under the FMLA
Employee Rights - Employee Polygraph Protection Act
Sales Support, Clinical Specialist - VeriSight 3D ICE (Intracardiac Echo) (Upstate NY)
Customer support specialist job in Syracuse, NY
Job TitleSales Support, Clinical Specialist - VeriSight 3D ICE (Intracardiac Echo) (Upstate NY) Job Description
The
VeriSight
Intracardiac Devices Clinical Specialist
will represent our Philips' VeriSight Pro 3D ICE (Intracardiac Echo Catheter), to Interventional Cardiologists and Electrophysiologists. Within Philips, this is an entirely new sales and clinical team to commercialize our groundbreaking new VeriSight Pro 3D ICE catheter. VeriSight is redefining how structural heart and EP procedures can be done. The first ICE catheter to miniaturize the same 3D imaging technology that powers TEE, VeriSight offers best-in-class 2D and 3D imaging.
Your role:
The
VeriSight
Intracardiac Devices Clinical Specialist
is accountable for building, maintaining, and providing outstanding technical and clinical product support, systems support, and sustained education to health care providers (HCP) and allied health professionals (AHP) around the VeriSight platform. They directly partner with the VeriSight Regional & Territory Managers, along with Philips collaboration efforts between our Ultrasound, Image Guided Therapy Systems & Devices, Training & Education, Field Service Engineers and Field Management business segments to ensure alignment and coordination of activities that meet defined VeriSight business objectives.
Given this is an expanding and entrepreneurial business, an instinctively hands-on approach will be required; in this role you will demonstrate high levels of autonomy, individual initiative and motivation to achieve individual and shared goals, a drive for high clinical aptitude, as well as sustain a solutions-orientated selling and an educational mindset complemented by outstanding internal and external communication skills, while exemplifying Philips shared values and a commitment to driving a world-class sales culture.
Become an expert on 3D ICE use in multiple clinical procedure types and use consultative education techniques to identify potential customer needs, support, and opportunities within assigned geographies, in partnering with their Regional & Territory Manager. Support the evaluation of new products and provide clinical feedback to internal and external stakeholders. Provide ongoing support for company-sponsored clinical/marketing trials, registries, and educational events.
Consistently work to improve clinical acumen, competitive product knowledge, customer relationship / sales / education skills to become of greater value to customers and maximize customer case support capability through proper planning and scheduling techniques. Maximize hospital stakeholder engagement pre / intra / post case support to drive optimal VeriSight educational awareness and support - including new program launches, physician and staff training.
You're the right fit if:
You are a Registered or Certified Cardiac Sonographer (RCS) or a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography lab with relevant work experience within the IC/EP clinical environment.
You've acquired 2+ years of experience in clinical echocardiography lab, with experience using Ultrasound consoles (Philips EPIQ) and have advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape.
You have a minimum of a bachelor's degree, or 4+ years of relevant professional work/military experience.
Your skills include…
Extensive knowledge of the medical device industry and associated product portfolios, preferably within structural heart and/or electrophysiology therapies market.
Strong clinical and technical knowledge, with the confidence to knowledgably engage key stakeholders such as physicians, clinical staff, nurses, department managers and supply chain to present a value proposition.
Professional presence that influences desired results with both external and internal stakeholders and an ability to determine customer needs and communicate needs to Field Sales and Marketing Teams
You're an effective and timely communicator, a self-starter with an entrepreneurial spirit, a problem-solver who can think critically in high pressure environments, and a dedicated learner, hungry for building new skills.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position.
The ability to travel related to this role is required. Must be willing and able to travel up to 75% overnight locally, regionally, and nationally, sometimes on short notice.
You live within the territory for this role. You must live in or within commuting distance to Syracuse for this role.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.
Philips Transparency Details
Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $154,000 to $190,000 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance.
Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits
will not
be provided for this position. For this position, you must reside in
or
within commuting distance to Syracuse.
#LI-Field
#LI-PH1
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
Auto-ApplyCustomer Service Account Coordinator ($21/hour - 2nd Shift)
Customer support specialist job in Syracuse, NY
Hours: Evening
As a Customer Service Account Coordinator within our Data Entry Department at Rapid Response Monitoring, you will work alongside caring people while crafting custom solutions for the service providers we monitor for to help them protect their customer s property and their families. Rapid Response Monitoring is the industry leader because of our amazing customer service and our willingness to customize anything. That s where you come in! See the Responsibilities section below to learn more.
The ideal candidate will have exceptional attention to detail, the ability to provide quality customer service, think on their feet, and be friendly but efficient on the phone.
Starting Pay Rate:
$21.00 Per Hour (not including shift differentials)
Shift Differentials:
Rapid Response acknowledges the sacrifices our Data Entry employees make when supporting our customers during all hours of the day and night as well as weekends. In recognition of that commitment, we are offering shift differentials for hours worked outside of standard business hours.
For hours worked between Monday Friday 6:01am 4:59pm, $21 per hour (standard pay rate)
For hours worked between 5:00pm and 9:00pm, +$0.50 per hour
For hours worked between 9:01pm and 6:00am, +$1.00 per hour
For hours worked Saturday & Sunday between midnight and 11:59pm, +$1.00 per hour
Start dates Available:
Start your 4-week training on one of the dates below:
October 27, 2025 (8:00am - 4:30pm)
November 17, 2025 (8:00am - 4:30pm)
Responsibilities Include:
Receive inquiries from clients via phone, email, and fax
Triage and field questions from clients
Input contract information in our database
Implement client account transfers and verify changes
Ensure all client account entries adhere to jurisdictional regulations
Provide team members with proofreading, scanning, mailing, and other administrative support
Summary: Each day, you ll report to your shift on-site at our Syracuse, NY location in Franklin Square. You will receive inbound calls from clients with inquiries, as well as faxes and emails from our queue system. You will triage those inquiries and help in any way you can. The request may be as simple as an address change, or it may be more complex like a change to a contract. At all times, you are working within our Data Entry Team to make sure the clients needs are met with accuracy and efficiency.
Qualifications:
High School diploma required, Associate s or equivalent military experience preferred
Attention to detail, with an ability to stay focused on assigned tasks
Basic computer and typing skills
Good communication - written and verbal, particularly on the phone
Many of our positions require an extra level of screening to obtain Department of Defense security clearance
Successfully clear drug screen and background check to meet industry and security licensing requirements
Data Entry experience is preferred.
What awaits you at Rapid Response:
Annual salary increases and performance bonuses
Medical, Dental, Vision, and 401k
Paid vacation and sick time
Wellness program and wellness days off
Internal advancement opportunities
The opportunity to make an impact on communities across the country every day
About Us:
Founded in Syracuse, NY in 1992, we are a critical response center focused on saving lives and protecting homes and businesses. Whether it s a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our heroes are there to help every day. Supported by teams of experts in their respective fields, our highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country.
Additional Information:
Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at ****************************** Rapid Response is an Equal Opportunity Employer.
INDRR2
Direct Hire Customer Sales Rep
Customer support specialist job in Syracuse, NY
Job DescriptionCustomer Sales Representative Direct Hire for the Yonkers, NY area Base Salary plus 3% gross profit commission! Unlimited Income! What's in it for you?
Unlimited income
Build Relationships
Direct Hire Position
Company is looking for someone with:
Great communication skills
Computer skills
Willingness to learn about products
Customer Sales Representative Details:
No cold calling.
You will be building existing accounts
Must be comfortable talking to people
Must be open to building excellent relationships with customers
Prior sales experience is preferred
Company Provides:
Company Car
Laptop
Cell Phone
Gas Card
Apply now for consideration! www.staffworkscny.com315-455-9675
Tenant Services Specialist
Customer support specialist job in Syracuse, NY
Tenant Services Specialist is an Open-Competitive Onondaga County Civil Service position and if hired, continued employment will be contingent on qualifying for, successfully passing, and reachability off the applicable Onondaga County Civil Service Exam.
After a conditional offer of employment, a favorable background check, verification of education and work history, and illegal drug screening must be completed prior to starting employment. Proof of identity and legal work authorization will also be required.
DISTINGUISHING FEATURES OF THE CLASS
This work involves assisting the administration of the Syracuse Housing Authority in providing services to tenants and resolving the more serious or difficult tenant lease violations and other needs for supportive services. Under the direct supervision of an administrative superior, an employee in this class performs a variety of administrative, tenant problem resolution and tenant relations activities of a responsible nature. Works with tenants and staff to resolve tenant lease violations, to prevent or carry out tenant evictions, and other tenant related matters.
This position is distinguished from Tenant Services Organizer by administrative duties and the higher level and wider scope of responsibility.
Work is assigned and reviewed by an administrative superior through review of written work, review of case records and frequent meetings with supervisor. An employee in this class is expected to perform assigned tasks with independence and good judgment, consulting supervisor for guidance in unusual or serious matters. Supervision may be exercised over other staff assigned to resident retention work duties. Certain assignments made to employees in this class will require reasonable access to transportation to meet field work requirements made in the ordinary course of business in a timely and efficient manner. Does related work as required.
Hiring Salary Range: $58,000 - $65,000
TYPICAL WORK ACTIVITIES
Receives referrals from SHA administrative staff regarding tenant's problems with maintenance and housekeeping of their apartments, relations with other tenants, relations with Housing Authority administration, lease violations, such as non-payment of rent and counseling tenants on their housing rights and responsibilities.
Refers complaints to appropriate person, Housing Authority department or outside agency and follows up on referral to insure resolution of referral.
Evaluates cases involving tenant lease violations and determines appropriate steps to be taken, such as warning notice, meeting with tenant, or possible eviction letter.
Meets with tenants regarding lease violations to try to resolve problems with tenants and to advise tenant of possible eviction if problem is not resolved.
Acts as a liaison between tenant organization leaders and the Housing Authority administration by hearing concerns of the tenant leaders, scheduling meetings with housing Authority administrators and generally keeping communication channels open.
Assists the administration in tenant grievance hearings by setting up hearing, contacting board members, providing eviction material and documentation to attorney, recording the hearing and similar administrative tasks.
Acts as a liaison between the Housing Authority and agencies providing funding to the Authority by performing as central contact person for administrative details, preparing fiscal reports, budgets, program and data reports and submitting any required paperwork to the funding agency.
May conduct training sessions on agency policies and procedures or create written materials to clarify or communicate policy issues with tenants.
Provides tenant services such as drafting notices to tenants, answering questions and responding to requests for assistance.
Network with a variety of human service organizations in order to refer tenants to appropriate community support services.
Provides tenant services such as drafting notices to tenants, answering questions and responding to complaints and problems.
FULL PERFORMANCE, KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS
Good knowledge of the policies, organization, and operation of the Syracuse Housing Authority.
Good knowledge of the needs, problems and interests of low-income people.
Ability to establish and maintain effective working relationships with staff, tenants and community agencies and deal effectively with people in difficult situations.
Ability to gather and organize pertinent data.
Ability to prepare clear and concise written reports.
Ability to communicate effectively with others on both an individual basis and in group meetings.
MINIMUM QUALIFICATIONS
A. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a Baccalaureate Degree in education, social work, human services or resources, social science, public administration or a field closely related to the aforementioned and one (1) year of professional level work experience in assisting in the administration of or providing a human services program; or,
B. Five (5) years of paraprofessional or professional level work experience, in education, social work, *human services or resources, social science, public administration or a field closely related to the aforementioned, one (1) year of which must have been in a professional level capacity in assisting in the administration of or providing a human services program; or,
C. An equivalent combination of training and experience as defined by the limits of (A) and (B) above.
*note - Human Services comprise those career fields in which practitioners help others to solve their physical or emotional problems or to meet their physical, emotional or mental needs, or to enhance their cultural, social, spiritual or physical conditions. Practitioners in this class are typically characterized by working with people on an individual or group basis. Responsibility for the custody or detention of individuals or for determining program eligibility is not considered qualifying experience.
Auto-ApplySales Support, Clinical Specialist - VeriSight 3D ICE (Intracardiac Echo) (Upstate NY)
Customer support specialist job in Syracuse, NY
The VeriSight Intracardiac Devices Clinical Specialist will represent our Philips' VeriSight Pro 3D ICE (Intracardiac Echo Catheter), to Interventional Cardiologists and Electrophysiologists. Within Philips, this is an entirely new sales and clinical team to commercialize our groundbreaking new VeriSight Pro 3D ICE catheter. VeriSight is redefining how structural heart and EP procedures can be done. The first ICE catheter to miniaturize the same 3D imaging technology that powers TEE, VeriSight offers best-in-class 2D and 3D imaging.
Your role:
* The VeriSight Intracardiac Devices Clinical Specialist is accountable for building, maintaining, and providing outstanding technical and clinical product support, systems support, and sustained education to health care providers (HCP) and allied health professionals (AHP) around the VeriSight platform. They directly partner with the VeriSight Regional & Territory Managers, along with Philips collaboration efforts between our Ultrasound, Image Guided Therapy Systems & Devices, Training & Education, Field Service Engineers and Field Management business segments to ensure alignment and coordination of activities that meet defined VeriSight business objectives.
* Given this is an expanding and entrepreneurial business, an instinctively hands-on approach will be required; in this role you will demonstrate high levels of autonomy, individual initiative and motivation to achieve individual and shared goals, a drive for high clinical aptitude, as well as sustain a solutions-orientated selling and an educational mindset complemented by outstanding internal and external communication skills, while exemplifying Philips shared values and a commitment to driving a world-class sales culture.
* Become an expert on 3D ICE use in multiple clinical procedure types and use consultative education techniques to identify potential customer needs, support, and opportunities within assigned geographies, in partnering with their Regional & Territory Manager. Support the evaluation of new products and provide clinical feedback to internal and external stakeholders. Provide ongoing support for company-sponsored clinical/marketing trials, registries, and educational events.
* Consistently work to improve clinical acumen, competitive product knowledge, customer relationship / sales / education skills to become of greater value to customers and maximize customer case support capability through proper planning and scheduling techniques. Maximize hospital stakeholder engagement pre / intra / post case support to drive optimal VeriSight educational awareness and support - including new program launches, physician and staff training.
You're the right fit if:
* You are a Registered or Certified Cardiac Sonographer (RCS) or a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography lab with relevant work experience within the IC/EP clinical environment.
* You've acquired 2+ years of experience in clinical echocardiography lab, with experience using Ultrasound consoles (Philips EPIQ) and have advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape.
* You have a minimum of a bachelor's degree, or 4+ years of relevant professional work/military experience.
* Your skills include…
* Extensive knowledge of the medical device industry and associated product portfolios, preferably within structural heart and/or electrophysiology therapies market.
* Strong clinical and technical knowledge, with the confidence to knowledgably engage key stakeholders such as physicians, clinical staff, nurses, department managers and supply chain to present a value proposition.
* Professional presence that influences desired results with both external and internal stakeholders and an ability to determine customer needs and communicate needs to Field Sales and Marketing Teams
* You're an effective and timely communicator, a self-starter with an entrepreneurial spirit, a problem-solver who can think critically in high pressure environments, and a dedicated learner, hungry for building new skills.
* You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position.
* The ability to travel related to this role is required. Must be willing and able to travel up to 75% overnight locally, regionally, and nationally, sometimes on short notice.
* You live within the territory for this role. You must live in or within commuting distance to Syracuse for this role.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.
* Learn more about our culture.
Philips Transparency Details
Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $154,000 to $190,000 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance.
Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Syracuse.
#LI-Field
#LI-PH1
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
Auto-ApplyCustomer Service Teammate
Customer support specialist job in Syracuse, NY
Text "GoCarWash" to 25000 to schedule an interview!!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation
Teammates in this role typically earn a base pay of $15.50 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Winner's Circle - Customer Service
Customer support specialist job in Syracuse, NY
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $15 - $16.5 per hour
Salary Range:
15
-
16.5
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplySales Support Specialist
Customer support specialist job in New Hartford, NY
Job Description
Riverhawk Company, a leading provider of custom engineered products and services, is seeking a Sales Support Specialist to join our dedicated team in New Hartford, NY. This role is perfect for a detail-oriented professional who enjoys working in a fast-paced environment, supporting sales operations, and ensuring customer satisfaction.
What You'll Do:
Assist in the preparation and submittal of commercial proposals to customers
Prepare and submit quotations for standard price listed products to customers
Review new purchase orders as they are received to ensure their compliance to Riverhawk terms and conditions
Read and understand purchase orders, contracts, and terms and conditions
Assure that all customers undergo "Denied Party Screening" per the Riverhawk Export Control Procedure
Develop an understanding of Riverhawk Company's customers, products, and services
Handle order entry for product lines as assigned
Handle shipping logistics and work closely with the Shipping and Receiving Supervisor
Navigate multiple customer portals and internal systems
Follow up on work in progress and provides customers with status reports as requested
Responsible for maintaining monthly booking reports
Act as a liaison between customers and Riverhawk production to meet customer requirements
Work closely with the Accounting Clerk to follow up with customers on overdue payments
Assist with other administrative duties as assigned
Abide by safety guidelines set forth by OSHA, DEC, and Riverhawk Company
What We Need:
The ideal candidate will have demonstrated experience in the following:
Minimum two years' experience in a related role
High school diploma or equivalent; Associate's Degree in Business or a related field preferred
Desire to work with all employees of the organization
Strong attention to detail
Excellent verbal and written communication skills with the ability to convey information clearly
Strong computer skills and experience using a variety of different platforms and portals
Microsoft Office (Word, PowerPoint, Excel, and Outlook) skills required
ERP skills preferred, Syteline experience highly preferred
Comfortable talking with customers
Highly organized with strong time management skills
What You Get:
Riverhawk Company offers a competitive pay and benefit package for their employees.
Pay range - $19-22.50/hr (please note that this range will vary based upon factors including, but not limited to, prior experience, knowledge, skills, and education as they relate to the position's qualifications.)
96 hours of PTO and an additional 56 hours of paid sick leave annually for new hires, with additional PTO added after five years of service.
Ten paid holidays
Discretionary bonuses based on company performance
Outstanding medical insurance with a company funded health reimbursement account (HRA) to cover medical bills
Choice of two dental insurance options
Vision insurance
Immediate 100% vesting in Company 401(k) Plan with 3% Company Contribution
Company paid short term disability insurance and a $25,000 life insurance policy with the option to purchase long term disability insurance and additional life insurance if interested
Tuition assistance
Company paid life insurance
Riverhawk Company is an equal opportunity employer and considers qualified applicants for employment without regard to race, religion, national origin, gender, sexual orientation, age, disability, veteran status, or any other protected factors.
Applicants who we wish to join our team will receive a conditional offer, pending the successful completion of a four panel drug test and a background screen.
REGION SALES SUPPORT SPECIALIST
Customer support specialist job in Cicero, NY
EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY.
Custom Truck One Source has changed the way the industry looks at specialized trucks and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is what's next with Custom Truck One Source.
Summary
The Region Sales Support Specialist role performs duties related to profitable sales and customer retention while projecting a positive image of the company. This role directly supports the company's field sales team to ensure we deliver on-time and on-budget products that meet the customer's needs in a profitable manner. This role supports the Region Account Manager team and reports to the Region Sales Manager.
Essential Duties and Responsibilities
Assign incoming leads to the appropriate reps/regions.
Review salesperson backlogs for accuracy. Keep reps up to date on completions, delays and or changes.
Work with reps to facilitate and populate monthly forecasts in SalesForce.com. You will be responsible for reporting this to the RSM
Responsible for keeping the timelines accurate throughout the build process and escalating when barriers are encountered.
Support Acct Manager in reviewing custom build quotes for accuracy prior to submitting to customer.
Work with accounting to ensure revenue recognition is completed and accurate.
Coordinate with logistics to dispatch sold trucks to customers. Utilize freight software to assist in the movement of vehicles and customer pick-ups.
Work with title to ensure docs are sent out in a timely manner. Also request title mockups, temp tags and any additional title paperwork needed to complete the sale.
Align with M3 coordinators ensuring all orders are completely placed and accurate.
Assist in gathering customer information to facilitate invoicing and title completion.
Support the Sales team in quote creation and modification to meet client RFQ requirements.
Support the Account Managers with qualifying assigned accounts and making inside sales calls.
Perform additional duties as assigned.
Required Skills and Qualifications
Associate degree or other relevant college degree plus proven aptitude for role.
Non-Degreed: 3-5 years proven experience in a similar role.
Extremely detail oriented and accurate.
Excellent organizational skills.
Ability to effectively communicate with diverse groups.
Ability to maintain professionalism.
Ability to meet deadlines and schedules in fast paced environment through setting priorities.
Outstanding written, verbal, and presentation-based communication skills.
Ability to manage change effectively and work in a fast-paced environment.
Excellent customer service skills.
Computers - proficient in Microsoft Suite
This job requires "people" skills and a genuine desire to service the client. A positive attitude and willingness to maintain a professional demeanor with clients and team members is essential to this position.
Customer service focused with ability to effectively communicate through various means with diverse groups.
Proficiency in the English language - Bilingual capability not required, but a plus.
Working Conditions
Majority of work performed in an office setting
Physical Requirements
Occasional lifting of 10-50 pounds
Ability to sit for at least 8 hours per day
Ability to see things in close proximity whether through natural or corrected vision.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Benefits
401(k) with Employer Match
Competitive Health Care
Dental, Vision, and Life Insurance
Paid Vacation , Sick and Holidays
STD/ LTD
Partner Discounts
Investment in Employee Development
Custom Truck One Source is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Please note that we do not offer sponsorship for work authorization. Only candidates authorized to work in United States without the need for sponsorship will be considered for this position.
Auto-ApplyREGION SALES SUPPORT SPECIALIST
Customer support specialist job in Cicero, NY
EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY.
Custom Truck One Source has changed the way the industry looks at specialized trucks and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is what's next with Custom Truck One Source.
Summary
The Region Sales Support Specialist role performs duties related to profitable sales and customer retention while projecting a positive image of the company. This role directly supports the company's field sales team to ensure we deliver on-time and on-budget products that meet the customer's needs in a profitable manner. This role supports the Region Account Manager team and reports to the Region Sales Manager.
Essential Duties and Responsibilities
Assign incoming leads to the appropriate reps/regions.
Review salesperson backlogs for accuracy. Keep reps up to date on completions, delays and or changes.
Work with reps to facilitate and populate monthly forecasts in SalesForce.com. You will be responsible for reporting this to the RSM
Responsible for keeping the timelines accurate throughout the build process and escalating when barriers are encountered.
Support Acct Manager in reviewing custom build quotes for accuracy prior to submitting to customer.
Work with accounting to ensure revenue recognition is completed and accurate.
Coordinate with logistics to dispatch sold trucks to customers. Utilize freight software to assist in the movement of vehicles and customer pick-ups.
Work with title to ensure docs are sent out in a timely manner. Also request title mockups, temp tags and any additional title paperwork needed to complete the sale.
Align with M3 coordinators ensuring all orders are completely placed and accurate.
Assist in gathering customer information to facilitate invoicing and title completion.
Support the Sales team in quote creation and modification to meet client RFQ requirements.
Support the Account Managers with qualifying assigned accounts and making inside sales calls.
Perform additional duties as assigned.
Required Skills and Qualifications
Associate degree or other relevant college degree plus proven aptitude for role.
Non-Degreed: 3-5 years proven experience in a similar role.
Extremely detail oriented and accurate.
Excellent organizational skills.
Ability to effectively communicate with diverse groups.
Ability to maintain professionalism.
Ability to meet deadlines and schedules in fast paced environment through setting priorities.
Outstanding written, verbal, and presentation-based communication skills.
Ability to manage change effectively and work in a fast-paced environment.
Excellent customer service skills.
Computers - proficient in Microsoft Suite
This job requires "people" skills and a genuine desire to service the client. A positive attitude and willingness to maintain a professional demeanor with clients and team members is essential to this position.
Customer service focused with ability to effectively communicate through various means with diverse groups.
Proficiency in the English language - Bilingual capability not required, but a plus.
Working Conditions
Majority of work performed in an office setting
Physical Requirements
Occasional lifting of 10-50 pounds
Ability to sit for at least 8 hours per day
Ability to see things in close proximity whether through natural or corrected vision.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Benefits
401(k) with Employer Match
Competitive Health Care
Dental, Vision, and Life Insurance
Paid Vacation , Sick and Holidays
STD/ LTD
Partner Discounts
Investment in Employee Development
Custom Truck One Source is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Please note that we do not offer sponsorship for work authorization. Only candidates authorized to work in United States without the need for sponsorship will be considered for this position.
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