Customer support specialist jobs in Valdosta, GA - 146 jobs

Cardinal Staffing Services is hiring for Customer Service Representatives in Thomasville, GA. As a Customer Service Rep for Cardinal Staffing Services, you will be working for an esteemed insurance company and be responsible for providing professional, courteous, accurate, and timely support to our customers, including policyholders, agents, and co-workers. Essential Duties and Responsibilities: Ensuring that all incoming calls are answered promptly. Addressing basic questions and resolving customer concerns by consistently applying policies and procedures. Documenting all policy changes in writing or through audio recording. Recording all policy-related calls in policy notes. Assisting customers with payments through various payment methods. Helping agents with commission or policy-related inquiries. Directing customers to the appropriate employees or departments when specialized assistance is needed. Demonstrating empathy when assisting grieving customers. Maintaining a high degree of professionalism and a track record of longevity in previous positions. Education and/or Work Experience Requirements: Excellent verbal and written communication skills, including the ability to effectively communicate with both internal and external customers. Previous experience in a call center or a role that involved high-volume calls is required Proficiency with computer applications such as MS Office (Word, Excel, and Outlook). The ability to work under pressure, meet deadlines, and maintain a positive attitude while providing exemplary customer service. Capacity to work independently and complete assignments within the parameters of given instructions, prescribed routines, and standard accepted practices. A high school diploma or GED is required, associate degree preferred 8:00am-5:00pm | M-F | $15+/hr (varies on experience) About Cardinal Staffing:At Cardinal Staffing, a Surestaff Company, we are dedicated to helping individuals unlock their career potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest.We understand that finding the right job is about more than just a paycheck - it's about finding the opportunity that fits your skills, goals, and lifestyle. Here are the benefits you'll enjoy when you partner with us: Access to a wide range of job opportunities Competitive pay Health and Wellness Programs (including EAP) Medical benefits including medical, vision, dental, and prescriptions Electronic weekly pay Employee Advocacy & Personalized Job Support Cardinal Staffing also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs. Cardinal Staffing is an equal opportunity employer.Our commitment to speed-to-hire means we work efficiently to get you placed in the right role, fast. If you're ready to take control of your career, explore exciting opportunities, and gain experience that lasts, then Cardinal Staffing is the place for you. Let's get started today! Notice Regarding the Use of Artificial Intelligence in Employment Decisions:In accordance with state mandates, we are providing this notice to inform all applicants and employees that artificial intelligence (AI) tools may be used at various stages of our employment processes. This may include recruitment, screening, hiring, promotion, or other employment?related evaluations.AI tools may assist in reviewing application materials, assessing qualifications, or supporting decision?making. These tools do not replace human judgment; rather, they are used to support consistent and efficient evaluation.Our commitment to speed-to-hire means we work efficiently to get you placed in the right role, fast. If you're ready to take control of your career, explore exciting opportunities, and gain experience that lasts, then Cardinal Staffing is the place for you. Let's get started today!

Do you enjoy collaborating cross-functionally to deliver on common goals? Do you enjoy working towards resolving complex issues? About our team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the role In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients. Responsibilities: · Customizing and implementing appropriate applications and solutions for external clients · Analyzing client needs and participating in the design of business process requirements · Translating business requirements into off-the-shelf and customization specifications · Testing, documenting, and training client personnel on functional and business applications software · Guiding others in resolving complex issues in specialized area based on existing solutions and procedures Requirements: · Be able to anticipate potential objections and influences others to adopt a different point of view · Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services · Be able to work on your own with guidance in only the most complex situations · Have the ability to train and mentor junior staff · Be an expert of own discipline for clients · Be able to solve complex problems; takes a broad perspective to identify innovative solutions Work in a way that works for you Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

Do you enjoy collaborating cross-functionally to deliver on common goals? Do you enjoy working towards resolving complex issues? About our team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the role In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients. Responsibilities: · Customizing and implementing appropriate applications and solutions for external clients · Analyzing client needs and participating in the design of business process requirements · Translating business requirements into off-the-shelf and customization specifications · Testing, documenting, and training client personnel on functional and business applications software · Guiding others in resolving complex issues in specialized area based on existing solutions and procedures Requirements: · Be able to anticipate potential objections and influences others to adopt a different point of view · Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services · Be able to work on your own with guidance in only the most complex situations · Have the ability to train and mentor junior staff · Be an expert of own discipline for clients · Be able to solve complex problems; takes a broad perspective to identify innovative solutions Work in a way that works for you Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

Job DescriptionDescription: Job Title: Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they create the first and last impression with customers in their store every day. The Customer Service Associate is responsible for supporting the management team in facilitating and completing all store level tasks including food preparation, cash register duties, customer service, cleaning and all other related functions. The Customer Service Associate ensures an exceptional customer experience by providing world class customer service and fosters a cohesive, collaborative, team-oriented relationship with all team members. Essential Functions: -Smile and greet customers in a friendly manner as they enter the store. Provide a fast, friendly and enjoyable shopping experience whether they are a gas/fuel, a retail sales, or a food service guest Respond to customer requests in a timely and efficient manner. Engage each customer genuinely and thank them for their business. -Operate a cash register adhering to all Company policies and standards. Maintain proper cash levels and follow all cash handling and shift change processes and procedures to ensure no cash shortages occur. Complete customer transactions including gas/fuel, retail sales, and food service items. -Adhere to federal and state laws, and company policy regarding the sale of alcohol, tobacco, lottery and all other age restricted products. -Ensure the proper execution of assigned foodservice programs and procedures. Assure fresh, quality food, hot coffee and beverages are available at all times. -Follow Friendly Express uniform, appearance, and dress code policies. -Adhere to the execution of established safety and security policies and procedures -Ensure the proper execution of all assigned store level marketing programs. -Suggestively sell promotions, food and beverage specials and Friendly Express loyalty programs. -Maintain a clean customer-ready store inside and outside. -Complete all store housekeeping functions (i.e., Cleaning, dusting, sweeping, mopping, emptying trash, cleaning restrooms, cleaning food service equipment, policing parking areas and lot, cleaning gas pumps, etc.) -Replenish products and supplies to ensure in stock conditions at all times. Rotate and front-face stock to ensure freshness and quality of products and easy customer access. Remove damaged and out-of-code merchandise from the shelves. -Keep store looking neat and attractive. -Communicate with Management team regarding customer requests or complaints and any vendor related concerns. Report all theft and any suspected shoplifting. -Check in external and internal vendors according to standards and procedures. -Follow all company policies, procedures, and quality standards. -Assume other duties and responsibilities as assigned to accommodate store operational needs. -Represent the Friendly Express brand by exemplifying Friendly Express core values. Requirements: -Must be at least 18 years of age to be considered for this position. -Ability to Multi-task, perform repeated bending, reaching, prolonged standing, and be able to occasionally lift up to 50 pounds. -Basic language and mathematical skills. -Ability to read and comprehend simple instructions, short correspondence, and memos. -Willingness to work weekends, nights, and holidays as scheduled. -Must be able to reliably report to work on time, as scheduled.

Customer Service Representative Thomasville, Georgia ESSENTIAL FUNCTIONS: Includes, but may not be limited to the following Customer Service Representative establishes relationship with customers by communicating and resolving issues. Customer Service Rep is responsible for order entry and/or maintenance for assigned accounts in ERP system (PLEX) Customer Service Representative reviews plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer. Customer Service Representative communicates order confirmations, changes and cancellations to both customers and internal CMI/CMINT team members. Customer Service Representative informs sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary. Customer Service Representative reviews orders after shipment for billing accuracy and any quantity item errors. Customer Service Representative manages the issuing of credits, return authorizations and pallet returns. Customer Service Representative reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan. Customer Service Representative communicates customer complaints to Operations, Planning, Quality Control, and Upper Management. Customer Service Representative ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary. Customer Service Representative communicates with Planners, Sales, Purchasing and Plant Management as needed. Customer Service Representative prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices Customer Service Representative processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items. Customer Service Representative files any customer paperwork such as shipping documentation or customer orders in a timely fashion. Customer Service Representative communicates quote requests to purchasing, sales, and estimating. Provides last-known order prices and quantities and completes component pricing spreadsheets with the assistance of purchasing. Customer Service Representative forwards quotes from estimating to the customer. Customer Service Representative works with plant management and upper management to help solve production or customer related issues. Performs other duties as assigned. MINIMUM REQUIREMENTS High School Diploma or GED from Accredited Institution of Higher Learning Manufacturing experience strongly preferred Prior customer service preferred. Microsoft Office Suite - basic to above average computer skills including Excel ERP experience preferred Ability to perform basic quantitative skills required, Ability to work with all areas of the business including plant and sales personnel. Professional verbal and written communication Strong customer service advocacy and problem-solving skills EOE/AA/M/F/VET/D

Any salary estimation specified in this job board may or may not be aligned with our organization's pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you more details! Basic Function: The Technical Service Rep (TSR) will be responsible for receiving, understanding, pursuing, and resolving all customer inquiries related to general product technical, application, and operation questions. You will be supporting end users during troubleshooting activities as well as interacting directly with operating systems, hardware, and software to provide updates and patches. In addition to general technical questions the TSR will ensure prompt evaluation and resolution of all technical customer call inquiries outside the scope the normal RMA program. Must possess skills necessary to efficiently navigate the workforce management system to investigate moderate to complex issues as required. Work collaboratively with all internal and external resources as appropriate to research customer inquiries and resolve promptly. Deploy to field sites as required to support service issues with little to no supervision. Essential Duties: Receive calls through an ACD (Automatic Call Distribution) system, email, or web portal as applicable. Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction. Serve as a technical resource for other TSR's as required. Maintain a problem log for all high-level inquiries and ensure compliance for all TSRs. Work with Engineering, R&D, and other Departments as required to resolve customer related problems. Enter and properly document customer inquiry into CSMS (Customer Service Management System) data base. Maintain updated status of customer inquiry within the CSMS (Customer Service Management System). Respond to customer questions regarding technical inquiries and problematic issues outside the scope of RMA programs as required. Coordinate with Field Service Technicians as required with more technical inquiries. Coordinate with Field Service Technicians and Service Manager to determine if a field service visit is required. Visit Customers and Representatives as necessary to assist in resolving product related issues. Position requires regular exercise of problem solving and policy or procedure interpretation skills. Ability to handle responsibilities with effective interpersonal skills and to effectively interface with others inside and outside the Company as required. Contacts customer or representative as required to resolve call inquiry. Provide written documentation to customers as required. Provide daily support to users of various computer systems including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation. Install and maintain hardware, software, and other equipment to meet client requirements, routinely observe operational performance, and install security patches and updates when necessary. Maintain detailed records of daily interactions with customers, installation activities, reported issues, and completed solutions along with any further actions required of management or repair personnel. Increase personal technical knowledge by reading trade publications, operating manuals, and diagnostics information, and attending conferences or seminars when possible. Collaborate with technical staff and clients to establish goals and objectives for system improvements and upgrades. Other Duties: Performs other duties as assigned Internal Contacts: Occasional contacts requiring the obtaining or giving of information. External Contacts: Contacts involve the receiving and preliminary settlement of communications of a moderate controversial nature. Education and Experience Required: Minimum of a high school diploma (degree preferred), and willingness to learn through on-the-job training. Ability to remain calm and professional in all circumstances. Able to quickly identify problems, form solutions, and execute step-by-step troubleshooting procedures. Working knowledge of PC operating systems and Microsoft Office Applications. Must have very good written and verbal communication skills. Must possess strong technical knowledge of all relevant products. Preferred: experience with plumbing, HVAC, BMS controls, or experience working with boiler or hot water generating equipment. Travel: This position will require occasional travel for training and field issue resolution. Physical Skill and Effort: Work requires regular speed and accuracy operating office equipment. Work requires a considerable variety of steady active physical exertion. Working Conditions and Hazards: Normal plant, shop, field, or office conditions. From time to time, slightly disagreeable features. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper. Benefits of Being a Cleaver-Brooks Employee: We offer a competitive salary and comprehensive benefits package, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long term disability, cash matching 401(k) plan, employee assistance program (EAP), pet insurance, employee discount program, company paid wellness day, generous vacation and 11 paid holidays. Who is Cleaver-Brooks? Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network's ability to deliver the knowledge, service, training and support that are essential to long-term performance. Our customers will tell you that we're the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They'll also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues an 80+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper.

Job Description Any salary estimation specified in this job board may or may not be aligned with our organization's pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you more details! Basic Function: The Technical Service Rep (TSR) will be responsible for receiving, understanding, pursuing, and resolving all customer inquiries related to general product technical, application, and operation questions. You will be supporting end users during troubleshooting activities as well as interacting directly with operating systems, hardware, and software to provide updates and patches. In addition to general technical questions the TSR will ensure prompt evaluation and resolution of all technical customer call inquiries outside the scope the normal RMA program. Must possess skills necessary to efficiently navigate the workforce management system to investigate moderate to complex issues as required. Work collaboratively with all internal and external resources as appropriate to research customer inquiries and resolve promptly. Deploy to field sites as required to support service issues with little to no supervision. Essential Duties: Receive calls through an ACD (Automatic Call Distribution) system, email, or web portal as applicable. Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction. Serve as a technical resource for other TSR's as required. Maintain a problem log for all high-level inquiries and ensure compliance for all TSRs. Work with Engineering, R&D, and other Departments as required to resolve customer related problems. Enter and properly document customer inquiry into CSMS (Customer Service Management System) data base. Maintain updated status of customer inquiry within the CSMS (Customer Service Management System). Respond to customer questions regarding technical inquiries and problematic issues outside the scope of RMA programs as required. Coordinate with Field Service Technicians as required with more technical inquiries. Coordinate with Field Service Technicians and Service Manager to determine if a field service visit is required. Visit Customers and Representatives as necessary to assist in resolving product related issues. Position requires regular exercise of problem solving and policy or procedure interpretation skills. Ability to handle responsibilities with effective interpersonal skills and to effectively interface with others inside and outside the Company as required. Contacts customer or representative as required to resolve call inquiry. Provide written documentation to customers as required. Provide daily support to users of various computer systems including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation. Install and maintain hardware, software, and other equipment to meet client requirements, routinely observe operational performance, and install security patches and updates when necessary. Maintain detailed records of daily interactions with customers, installation activities, reported issues, and completed solutions along with any further actions required of management or repair personnel. Increase personal technical knowledge by reading trade publications, operating manuals, and diagnostics information, and attending conferences or seminars when possible. Collaborate with technical staff and clients to establish goals and objectives for system improvements and upgrades. Other Duties: Performs other duties as assigned Internal Contacts: Occasional contacts requiring the obtaining or giving of information. External Contacts: Contacts involve the receiving and preliminary settlement of communications of a moderate controversial nature. Education and Experience Required: Minimum of a high school diploma (degree preferred), and willingness to learn through on-the-job training. Ability to remain calm and professional in all circumstances. Able to quickly identify problems, form solutions, and execute step-by-step troubleshooting procedures. Working knowledge of PC operating systems and Microsoft Office Applications. Must have very good written and verbal communication skills. Must possess strong technical knowledge of all relevant products. Preferred: experience with plumbing, HVAC, BMS controls, or experience working with boiler or hot water generating equipment. Travel: This position will require occasional travel for training and field issue resolution. Physical Skill and Effort: Work requires regular speed and accuracy operating office equipment. Work requires a considerable variety of steady active physical exertion. Working Conditions and Hazards: Normal plant, shop, field, or office conditions. From time to time, slightly disagreeable features. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper. Benefits of Being a Cleaver-Brooks Employee: We offer a competitive salary and comprehensive benefits package, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long term disability, cash matching 401(k) plan, employee assistance program (EAP), pet insurance, employee discount program, company paid wellness day, generous vacation and 11 paid holidays. Who is Cleaver-Brooks? Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network's ability to deliver the knowledge, service, training and support that are essential to long-term performance. Our customers will tell you that we're the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They'll also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues an 80+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper.

Working Title: PARK SERVICES SPECIALIST - 37002128 Pay Plan: Career Service 37002128 Salary: $3,176.43/monthly $38,117.16/annually Total Compensation Estimator Tool Park Services Specialist (37002128) State of Florida Department of Environmental Protection ANTICIPATED VACANCY This position is located in Live Oak, FL Position Overview and Responsibilities: "Compliance with the processing requirements of Chapter 215.422, F.S. is mandatory. Persistent failure to comply with this section by any agency of the state shall constitute good cause for discharge of employees duly found responsible, or predominantly responsible, for failure to comply." This is moderately independent specialized work providing Visitor Services, Resource Management, Maintenance, Administration and Protection of Wes Skiles Peacock Springs State Park. Visitor Services: Explains facilities and services provided for public use, enjoyment, and education; meets visitors, answers questions, provides information and directions and enforces FPS dive policies. Attempts to resolve visitor complaints while maintaining good public relations. Provides natural and cultural history interpretive programs and services via tours, walks, and other means. Administration: Conducts revenue collection and reporting. Prepares forms and reports on a wide range of subjects including visitor use, visitor contacts, patrols, wildlife sighting and population counts, accidents, incidents, vehicle and equipment operations, property records, p-cards, purchase orders and requisitions, etc. Answers telephone, operates radio equipment, personal computer and maintains logs. Answers correspondence and maintains park files. Assists with volunteer and citizen support organization coordination. Acts as liaison between park and District Park Programs Development Specialist. Maintenance: Construct, maintain and repair small buildings, fences, trails, service roads, fire lanes, boardwalks, picnic sites, tools and equipment and all other necessary facilities. Maintain cleanliness of grounds and facilities. Performs routine inspections to ensure proper maintenance standards are met. Resource Management: Participates in the execution of all facets of prescribed fire. Understands issues with non-native species and implements vegetation and wildfire management plans; recognizes communities and maintains optimum species control via natural, mechanical, and chemical means. Implements site restoration projects such as reforestation and erosion control. Implements water resource management plans. Collects and records resource management data. Protection: Performs routine patrols and ensures visitors safety and enjoyment by enforcing park rules pertaining to all natural, historical, and archaeological facilities and resources. Opens and/or secures park facilities as appropriate. The duties of this position require the incumbent to reside on the property. Perform other related duties as required. Required Knowledge, Skills, and Abilities: KNOWLEDGE OF: Methods and techniques used in repair and/or maintenance of park maintenance of park facilities, equipment, and grounds maintenance Administrative practices to include but not limited to daily and monthly reports, collection of park fees and purchasing policies and understanding of the principles of natural resource management and its application FPS diving policies SKILL IN: Using a variety of hand and power tools/equipment Maintenance of facilities and grounds The operation and use of various kinds of equipment including tractors, zero radius mower, etc. Using a state computer and associated software programs, e-mail, internet, cash register and calculator ABILITY TO: Successfully meet position-specific DRP Burn Standards Work independently while balancing a wide variety of responsibilities Perform a variety of skilled trade functions Communicate effectively verbally and in writing Establish and maintain effective working relationships with others Perform physical labor using assorted power/gas tools and equipment Participate in resource management tasks, including but not limited to, prescribed fire activities, non-native plant removal which may include application of herbicide Train and coordinate volunteer & staff projects Accurately prepare reports Collect fees Understand and apply rules and regulations Identify and investigate problems Successfully complete ranger academy Minimum Qualifications: Valid Driver's License Reside on park property Work rotating shifts including evenings, weekends and holidays Successful completion of annual moderate pack test Position of Special Trust Requirement: This position is designated as a Position of Special Trust in accordance with DEP Directive 422, Positions of Special Trust or Responsibility. Successful completion of background screening will be required for this position. Pay: $3,176.43/monthly $38,117.16/annually 3 bed/2 bath mobile home available Our Organization and Mission: The Florida Department of Environmental Protection (DEP) is the state's lead agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to advance Florida's position as a world leader in protecting natural resources while growing the state's economy. DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly. Where You Will Work: Wes Skiles Peacock Springs State Park 18532 180th St Live Oak, FL 32060 Renamed to honor the late world-class explorer, diver, cinematographer and photographer Wes Skiles, Peacock Springs has two major springs, a spring run and six sinkholes, all in near pristine condition. Cave divers travel from all over the world to explore nearly 33,000 feet of surveyed underwater passages. The park features one of the longest underwater cave systems in the continental United States. Around the springs, four major plant communities are represented in the mature forest stands. An award-winning nature trail leads visitors on a path tracing the twisting tunnels of the caves far below their feet, educating hikers along the way. The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: * Annual and Sick Leave benefits; * Nine paid holidays and one Personal Holiday each year; * State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; * Retirement plan options, including employer contributions (For more information, please click *************** * Tuition waivers; * Total Compensation Estimator Tool * And more! For a complete list of benefits, visit **************************** Special Notes: DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses: HR_********************************** HR_************************** An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DEP Human Resources (HR) Office at **************. DEP requests applicants notify HR in advance to allow sufficient time to provide the accommodation. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

This is an entry level cashiering position receiving extensive supervision and frequent reviews from the Customer Payments Supervisor. This person is responsible for performing a variety of clerical and cashiering tasks requiring independent judgement and actions, including the making of frequent decisions dealing with complex customer service sensitive issues and in accordance with Municipal laws, policies and practices. ESSENTIAL JOB FUNCTIONS Receives, counts, balances and reports cash and negotiable instruments for payment of all monies received by the City of Thomasville. Receipts payment and returns receipt to customer. Counts and bands money received frequently during the workday. Responsible for balancing work daily for deposit to the bank. Required to perform related duties as assigned. Provide outstanding customer service that meets and exceeds the needs and reasonable expectations Requirements QUALIFICATIONS Education and Experience: Graduation from a standard High School or G.E.D Additional classes involving bookkeeping and clerical work are preferred. Knowledge, Skills, and Abilities: Must have the ability to communicate clearly with the general public. Must have basic computer skills. Must possess good interpersonal skills. General math skills are necessary. PHYSICAL/MENTAL DEMANDS Mobility to work in typical office settings using standard office equipment is required. In addition, vision to read printed materials and computer screen and hearing and speech to communicate in person or over the telephone. Mental stress or pressure of this position is occasional. Noise level in the work environment is usually moderate. WORKING CONDITIONS Occasional functions will include working overtime, using a copier, lifting 0-14 lbs., bending or squatting. The environmental working conditions of this position will include working inside. Noise level in the work environment is usually moderate. LIMITATIONS AND DISCLAIMERS To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in the performance of their duties just as though they were actually written out in this job description. Requirements are representative of the minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis Salary Description $15.91 - $19.36 hourly

DEPARTMENT: SWHR WOUND CARE FACILITY: Southwell Medical WORK TYPE: Full Time SHIFT: Daytime The wound care coordinator, coordinates treatments, provides comprehensive wound assessments, and develops the plan of care including goals, implementation of treatment, evaluation and outcomes for residents and is a resource person for the physician and nursing staff. Provides patient, family and staff education regarding wound management, prevention of pressure ulcers, support surfaces, dressing selections and other therapies. Additionally is able to perform general nursing duties, and participates in the performance improvement plan of SHR. RESPONSIBILITIES: * Ability to perform wound assessment, reassessment and management for all residents and per policy. * Demonstrates thorough knowledge of staging system of wounds. * Assists in the development of skin care programs to prevent skin breakdown of residents * Knowledgeable of the clinical products currently available on the market. Meets with sales representatives, evaluates products; makes recommendations for products/equipment. * Ability to revise plan of care as indicated by the residents' response to treatment and evaluate overall plan for effectiveness * Assist with any educational needs that the resident and family may require * Is a resource person to physicians, nursing and other hospital staff. Provides in-services on wound prevention, wound care, ostomy care and incontinence for the nursing staff * Demonstrates an ability to be flexible, organized and function under stressful situations. * Performs dressing change with use of clean and or sterile techniques * Presents a professional appearance. * Where appropriate, consistently makes an effort to obtain information for physicians and guests * Participates in hospital committees, functions, and departmental projects. * Adheres to the Tift Regional Health System Compliance Program, Code of Conduct, and policies and procedures, and HIPAA Privacy and Securities Initiative. * Maintains regulatory requirements * Identifies and addresses psychosocial needs of residents and families; communicates with social service/discharge planner, nursing staff, and MDS as appropriate. * Accepts and acts upon constructive criticism to improve abilities. * Works with Director on identifying areas for improvement in the wound care. * Maintains current knowledge and adheres to policies. * Maintains current education and competencies . * Improves self-knowledge through voluntarily attending continuing education/certification classes. * Rotates to other departments/areas with a positive attitude. * Helps co-workers when asked. * Willing to cross-train in order to better assist co-workers and to provide maximum efficiency in department. * Demonstrates good rapport and cooperative working relationships with all co-workers, demonstrating concern and cooperation * Inspires confidence from physicians, administrators, and visitors by performing and communicating in a highly professional manner at all times. * Manages resources effectively. * Reports equipment in need of repair. * Offers suggestions to supervisors on ways to improve operations of department and reduce costs. * Keeps abreast of pertinent federal, and state regulations and laws and Tift Regional Health System, Inc. ("TRHS") policies as they presently exist and as they change or are modified. * Understands and adheres to: TRHS' compliance standards as they appear in TRHS's Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy; and HIPAA and TRHS policies regarding privacy and security of protected health information. * Demonstrates the ability to perform tasks that meet the age-specific requirements of the persons, patients, vendors, and staff that the employee is charged to interact with as required by the position. * Offers suggestions on ways to improve operations of department and reduce costs. * Attends all mandatory education programs. * Improves self-knowledge through voluntarily attending continuing education/certification classes. * Maintains required competency levels as identified in written exams, skills checklists, skills labs, annual safety and health requirements as well as service excellence education hours requirements. * Cross-trains in order to better assist co-workers and to provide maximum efficiency in the department. * Volunteers/participates on hospital committees, functions, and department projects. * Manages resources effectively. * Reports equipment in need of repair in order to extend life of equipment and removes malfunctioning equipment out of service with timely reporting to the appropriate personnel. * Makes good use of time so as to not create needless overtime. EDUCATION: * Diploma in Nursing - Practical Nurse CREDENTIALS: * LICENSED PRACTICAL NURSE OTHER INFORMATION: Southwell/Tift Regional Health System, Inc. is an Equal Opportunity Employer.

This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the customer support centers (CSC). Job Responsibilities: Actively participates in the training of all Customer Service personnel, including new hires Deletes, corrects, or re-enters patient orders as deemed necessary #CC

Legacy Behavioral Health Services is hiring individuals with a passion for making a difference in their community! We are seeking a Parent Certified Peer Specialist. The Parent Certified Peer Specialist (CPS-P) is a parent or legal guardian (in a permanent relationship for at least 3 years) of a child who is living with a mental health, substance use or a co-occurring diagnosis who provides support to other parents who are raising a child with similar behavioral health conditions. CPS-P is willing and able to self-identify as a family living with behavioral health condition and is prepared to use that experience in helping other parents of children living with similar behavioral health conditions. CPS-P services are expected to increase the youth/family's capacity to function within their home, school, and community while promoting recovery. Under general supervision the Parent CPS-P provides offers emotional support, shares knowledge, supports family empowerment by providing information regarding all services' nature, purpose, and benefits, providing interventions and support, providing overall support and education to a caregiver to ensure that he or she is well equipped to support the youth in service, and peer support services in the child and adolescent programs in the form of group facilitation and one-on-one peer support. The Parent CPS will also participate in the engagement and coordination of care for parents and children with other systems and internal services. CPS-P works throughout the LBHS programs and persons served and their families Benefits: Employee Assistance Program- We offer EAP services to all full-time and part-time employees. EAP services include legal assistance, financial consultations, access to work-life specialists, and up to 4 counseling session This position requires: Candidates must be the parent or legal guardian of a child living with mental illness, substance use and/or co-occurring diagnosis (the child can have multiple diagnoses); and must Be experienced navigating complex public health or child-serving systems of care; High School diploma or GED required. Associates or Bachelor's degree in a social services related field from an accredited college or university preferred. One year of experience in a social services related field AND Three years of experience in a social services related position OR One year of experience at the lower level Social Service Tech or position equivalent. Must be eligible for certification as a Certified Peer Specialist - Parent in the state of Georgia or be a Certified Peer Specialist - Parent in the state of Georgia or plans to complete the credential within 6 months of accepting the position. Must have a good working knowledge of computers, including Microsoft Office Excellent interpersonal, verbal and written communication skills Who are we: Who we are: Legacy Behavioral Health Services provides support within 10 counties in South GA, Ben-Hill, Berrien, Brooks, Cook, Echols, Irwin, Lanier, Lowndes, Tift and Turner County. Legacy Behavioral Health Services believes that through individualized care, quality of care and support, your life could be transformed. Working Conditions: Must be physically and emotionally fit to work in a stress-filled environment to meet deadlines and deal with routine and crisis situations. May have extended periods of sitting, walking, and standing. Requires varying hours of duty to provide monitoring, educational and/or crisis handling, as well as travel to off campus locations in LBHS or personal vehicle. ALL RELEVANT INFORMATION IS SUBJECT TO VERIFICATION Position opened to: ALL QUALIFIED APPLICANTS Internal Applicants must be in their current position for 6 months with no disciplinary action unless the position available is within your current department and you have been employed, in your current position, for 1 month without any disciplinary action. Drug-Free and Smoke Free Workplace/ Equal Opportunity Employer

Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Tifton, GA. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... 90-day Intern Probation Period (hourly pay based on salary base) Base Salary plus Bonuses (to begin after 90-day period) Paid Time Off (vacation and personal/sick days) Supplemental Health Plan Life Insurance Retirement Plan Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Bilingual English/Spanish a plus! Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: As an Underwriting Service Specialist, your role is to ensure account service delivery meets and exceeds our customer's expectations. The Underwriting Services Specialist utilizes customer service skills, established processes, and various software applications to ensure Service Level Agreements (SLA's) are met. Under some supervision, the Underwriting Service Specialist works cross-functionally and is responsible for analyzing key pieces of information, determining the appropriate course of action and handling issues. This position collaborates with underwriters, corporate resources, and global teams to ensure we meet both internal and external commitments. Responsibilities and Accountabilities: * Policy & endorsement issuance * File documentation and set-up * Review account information for data entry into appropriate systems * Order, prepare and/or update reports * Processing of various underwriting transactions and requests * Correspond with brokers for information at Underwriter's request * Booking/Invoicing * Coordinate services with other services units, as needed Required Skills and Abilities: * Analytical and problem solving ability * Detail-oriented * Customer-focused * Collaborative and team-oriented * Strong communication and organizational skills Education and Experience: * Bachelor's Degree preferred * 1+ Year experience in same or related field preferred #LI-Remote #LI-AM3 For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $55,300 - $71,910/year * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. For Colorado Applicants - The deadline to submit your application is: January 12, 2026 14400 Arch Insurance Group Inc.

Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. Additional Information All your information will be kept confidential according to EEO guidelines.

Any salary estimation specified in this job board may or may not be aligned with our organization's pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you more details! Basic Function: The Technical Service Rep (TSR) will be responsible for receiving, understanding, pursuing, and resolving all customer inquiries related to general product technical, application, and operation questions. You will be supporting end users during troubleshooting activities as well as interacting directly with operating systems, hardware, and software to provide updates and patches. In addition to general technical questions the TSR will ensure prompt evaluation and resolution of all technical customer call inquiries outside the scope the normal RMA program. Must possess skills necessary to efficiently navigate the workforce management system to investigate moderate to complex issues as required. Work collaboratively with all internal and external resources as appropriate to research customer inquiries and resolve promptly. Deploy to field sites as required to support service issues with little to no supervision. Essential Duties: * Receive calls through an ACD (Automatic Call Distribution) system, email, or web portal as applicable. * Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction. * Serve as a technical resource for other TSR's as required. * Maintain a problem log for all high-level inquiries and ensure compliance for all TSRs. * Work with Engineering, R&D, and other Departments as required to resolve customer related problems. * Enter and properly document customer inquiry into CSMS (Customer Service Management System) data base. * Maintain updated status of customer inquiry within the CSMS (Customer Service Management System). * Respond to customer questions regarding technical inquiries and problematic issues outside the scope of RMA programs as required. * Coordinate with Field Service Technicians as required with more technical inquiries. * Coordinate with Field Service Technicians and Service Manager to determine if a field service visit is required. * Visit Customers and Representatives as necessary to assist in resolving product related issues. * Position requires regular exercise of problem solving and policy or procedure interpretation skills. * Ability to handle responsibilities with effective interpersonal skills and to effectively interface with others inside and outside the Company as required. * Contacts customer or representative as required to resolve call inquiry. * Provide written documentation to customers as required. * Provide daily support to users of various computer systems including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation. * Install and maintain hardware, software, and other equipment to meet client requirements, routinely observe operational performance, and install security patches and updates when necessary. * Maintain detailed records of daily interactions with customers, installation activities, reported issues, and completed solutions along with any further actions required of management or repair personnel. * Increase personal technical knowledge by reading trade publications, operating manuals, and diagnostics information, and attending conferences or seminars when possible. * Collaborate with technical staff and clients to establish goals and objectives for system improvements and upgrades. Other Duties: Performs other duties as assigned Internal Contacts: Occasional contacts requiring the obtaining or giving of information. External Contacts: Contacts involve the receiving and preliminary settlement of communications of a moderate controversial nature. Education and Experience Required: * Minimum of a high school diploma (degree preferred), and willingness to learn through on-the-job training. * Ability to remain calm and professional in all circumstances. * Able to quickly identify problems, form solutions, and execute step-by-step troubleshooting procedures. * Working knowledge of PC operating systems and Microsoft Office Applications. * Must have very good written and verbal communication skills. * Must possess strong technical knowledge of all relevant products. * Preferred: experience with plumbing, HVAC, BMS controls, or experience working with boiler or hot water generating equipment. Travel: This position will require occasional travel for training and field issue resolution. Physical Skill and Effort: Work requires regular speed and accuracy operating office equipment. Work requires a considerable variety of steady active physical exertion. Working Conditions and Hazards: Normal plant, shop, field, or office conditions. From time to time, slightly disagreeable features. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper. Benefits of Being a Cleaver-Brooks Employee: We offer a competitive salary and comprehensive benefits package, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long term disability, cash matching 401(k) plan, employee assistance program (EAP), pet insurance, employee discount program, company paid wellness day, generous vacation and 11 paid holidays. Who is Cleaver-Brooks? Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network's ability to deliver the knowledge, service, training and support that are essential to long-term performance. Our customers will tell you that we're the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They'll also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues an 80+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper.

Job DescriptionDescription: Job Title: Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they create the first and last impression with customers in their store every day. The Customer Service Associate is responsible for supporting the management team in facilitating and completing all store level tasks including food preparation, cash register duties, customer service, cleaning and all other related functions. The Customer Service Associate ensures an exceptional customer experience by providing world class customer service and fosters a cohesive, collaborative, team-oriented relationship with all team members. Essential Functions: -Smile and greet customers in a friendly manner as they enter the store. Provide a fast, friendly and enjoyable shopping experience whether they are a gas/fuel, a retail sales, or a food service guest Respond to customer requests in a timely and efficient manner. Engage each customer genuinely and thank them for their business. -Operate a cash register adhering to all Company policies and standards. Maintain proper cash levels and follow all cash handling and shift change processes and procedures to ensure no cash shortages occur. Complete customer transactions including gas/fuel, retail sales, and food service items. -Adhere to federal and state laws, and company policy regarding the sale of alcohol, tobacco, lottery and all other age restricted products. -Ensure the proper execution of assigned foodservice programs and procedures. Assure fresh, quality food, hot coffee and beverages are available at all times. -Follow Friendly Express uniform, appearance, and dress code policies. -Adhere to the execution of established safety and security policies and procedures -Ensure the proper execution of all assigned store level marketing programs. -Suggestively sell promotions, food and beverage specials and Friendly Express loyalty programs. -Maintain a clean customer-ready store inside and outside. -Complete all store housekeeping functions (i.e., Cleaning, dusting, sweeping, mopping, emptying trash, cleaning restrooms, cleaning food service equipment, policing parking areas and lot, cleaning gas pumps, etc.) -Replenish products and supplies to ensure in stock conditions at all times. Rotate and front-face stock to ensure freshness and quality of products and easy customer access. Remove damaged and out-of-code merchandise from the shelves. -Keep store looking neat and attractive. -Communicate with Management team regarding customer requests or complaints and any vendor related concerns. Report all theft and any suspected shoplifting. -Check in external and internal vendors according to standards and procedures. -Follow all company policies, procedures, and quality standards. -Assume other duties and responsibilities as assigned to accommodate store operational needs. -Represent the Friendly Express brand by exemplifying Friendly Express core values. Requirements: -Must be at least 18 years of age to be considered for this position. -Ability to Multi-task, perform repeated bending, reaching, prolonged standing, and be able to occasionally lift up to 50 pounds. -Basic language and mathematical skills. -Ability to read and comprehend simple instructions, short correspondence, and memos. -Willingness to work weekends, nights, and holidays as scheduled. -Must be able to reliably report to work on time, as scheduled.

This position coordinates billing functions and perform a variety of tasks, such as issuing invoices, handling and maintaining accounts and updating financial records. reports to the Customer Accounts Supervisor. ESSENTIAL JOB FUNCTIONS Prepares water, electricity, gas, sewer, and refuse billing for all City of Thomasville Utility Customers. Maintains utility customer accounts. Checks and investigates accounts for any errors prior to being billed. Ensures all final bills are verified, sorted and distributed. Handles the various work orders related to the cycle assigned to keep accounts updated. Responsible for sending out service orders for verification prior to the billing cycle. Receives billing complaints from utility customers. Handles and prepares complaint listing for meter verification. Adds new service customers and closes any old customers. Maintains monthly checks and balances with customers set up on budget billing and special contracts. Assists with Dispatching work orders to service technicians and answer inspection calls. Communicates with various departments related to customer accounts questions or concerns. Completes monthly assigned tasks to update special billing reports such as General ledger and Adjustments. Requirements QUALIFICATIONS Education and Experience: High school diploma or equivalent qualification required. Background in billing preferred but not required. Knowledge, Skills, and Abilities: Should have the ability to understand and follow oral and written instructions. Should have the ability to perform mathematics computations rapidly and accurately. Must possess good oral/written communication skills. Must possess the ability to prepare and maintain various reports, as required or assigned. Should have the ability to communicate with the public using knowledge of billing and service procedures. PHYSICAL/MENTAL DEMANDS Mobility to work in typical office settings using standard office equipment is required. In addition, vision to read printed materials and computer screen and hearing and speech to communicate in person or over the telephone. WORKING CONDITIONS Noise level in the work environment is usually moderate. LIMITATIONS AND DISCLAIMERS To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis. Salary Description $15.91 - $19.36 hourly