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  • Service and Screening Expert

    Biolife 4.0company rating

    Customer support specialist job in Waterloo, IA

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description +++Join BioLife, where long-term careers thrive! Enjoy growth opportunities, rewarding work, and a supportive environment dedicated to your success.+++ Afternoon, Evening and Saturday Availability Required We offer advancement opportunities within your center, across other centers in the state, and even nationwide....empowering you to grow and succeed wherever your journey takes you! Paid Training, Quick Advancement Opportunities, Day One Benefits, Flexible Schedule and More!! Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. Phlebotomist About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: * You will greet donors as they enter and exit the donor floor. * You will perform venipuncture of donors and programming of plasmapheresis machine. * You will monitor donors during the donation process and manage donor reactions. * You will perform all tasks required for the setup, verification, operation, and troubleshooting of plasmapheresis equipment within scope of training. * You will install, prime, and disconnect disposable sets on the plasmapheresis machines * You will stock supplies, break down empty cartons and assist with proper disposal. * You will take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system. * You will perform finger sticks, test sample, and record other donor measures to include hematocrit, total protein, and weight. * You will enter donor information into the Donor Information System (DIS). * You will coordinate donors to donor floor and compensate donors using the Debit Card system. * You will support the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes through use of company approved procedures including 5S, Value Stream Mapping and Kaizen. What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - IA - Waterloo U.S. Starting Hourly Wage: $17.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - IA - Waterloo Worker Type Employee Worker Sub-Type Regular Time Type Part time Job Exempt No
    $17 hourly 12d ago
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  • Customer Service Enrollment Specialist - In Office

    Ke Enterprise

    Customer support specialist job in Waterloo, IA

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 5d ago
  • Service and Screening Expert

    Biolife Plasma Services 4.0company rating

    Customer support specialist job in Waterloo, IA

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **_+++Join BioLife, where long-term careers thrive! Enjoy growth opportunities, rewarding work, and a supportive environment dedicated to your success.+++_** **_Afternoon, Evening and Saturday Availability Required_** **We offer advancement opportunities within your center, across other centers in the state, and even nationwide....empowering you to grow and succeed wherever your journey takes you!** **_Paid Training, Quick Advancement Opportunities, Day One Benefits, Flexible Schedule and More!!_** **Please take this** **virtual tour** **to get a sneak peek of one of our Plasma Donation Centers.** Phlebotomist About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will greet donors as they enter and exit the donor floor. · You will perform venipuncture of donors and programming of plasmapheresis machine. · You will monitor donors during the donation process and manage donor reactions. · You will perform all tasks required for the setup, verification, operation, and troubleshooting of plasmapheresis equipment within scope of training. · You will install, prime, and disconnect disposable sets on the plasmapheresis machines · You will stock supplies, break down empty cartons and assist with proper disposal. · You will take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system. · You will perform finger sticks, test sample, and record other donor measures to include hematocrit, total protein, and weight. · You will enter donor information into the Donor Information System (DIS). · You will coordinate donors to donor floor and compensate donors using the Debit Card system. · You will support the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes through use of company approved procedures including 5S, Value Stream Mapping and Kaizen. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. **BioLife Compensation and Benefits Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** USA - IA - Waterloo **U.S. Starting Hourly Wage:** $17.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** USA - IA - Waterloo **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Part time **Job Exempt** No
    $17 hourly 11d ago
  • Automotive Customer Service Advisor - 1391

    Tupeloms

    Customer support specialist job in Waterloo, IA

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $28k-35k yearly est. 3d ago
  • Customer Service Specialist HME - FT Days

    Regional Health Services of Howard County 4.7company rating

    Customer support specialist job in Waterloo, IA

    Assisting customers and answering phones in Respiratory therapy area of DME. Assists with getting orders for CPAP/BIPAP equipment. Assists customers, referral sources and hospital departments in obtaining medical equipment for our patients. Responsible for fitting patients with products such as diabetic shoes, compression stockings, walkers, canes and nebulizers. Assists patients and referral sources through intake process and insurance verification. Ensures regulatory requirements are met. Applies suggestive selling principles when customers want to purchase cash sale items. Utilizes computer software to enter appropriate data as well as document patient education/safety when indicated. Effectively describes basic understanding of HME items sold by our company including set up, delivery, education/use and routine cleaning/maintenance. Communicates patients' needs to appropriate disciplines within the care team. Assesses patients for safety including environmental safety when making home deliveries while on call. What you will Do: Assists patients/customers in obtaining correct medical equipment to meet needs - assess for safe use. Be able to demonstrate types of equipment and appropriate set up/use to customers who call or walk in to our showroom. Fit patient with appropriate product based on physician orders and patient needs. Encourage purchase of retail items to patients who might be looking for something extra. Obtain insurance information - data entry into computer system. Verify benefits as needed. Utilize HME computer system - enter appropriate data for purchase or rental based on item. Document safety and use education. Adheres to all safety, infection control and employee health policies and procedures. Hours/Schedule: Full Time, 40 hours per week 8:30 am to 5 pm Minimum Qualifications: Valid IA driver's license and an acceptable Motor Vehicle Report (MVR) High language, high math, high reasoning ability. * Personal computer, 10-key calculator, Microsoft Office, database software. * Ability to work with diverse groups of people. Position Highlights and Benefits We care about your well-being, both physical and mental, which is why our benefit package includes: * Wellness programs * Education reimbursement * Personalized health insurance plans including dental and vision * Paid time off * Long- and short-term leave * Retirement planning * Life insurance coverage All benefits begin day 1 with no waiting period! Ministry/Facility Information: MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: * MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center * MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation * MercyOne Oelwein Medical Center, Community Level IV Trauma Designation With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. MercyOne Medical Group - Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $27k-32k yearly est. 15d ago
  • Customer Service Representative (Shell Rock, IA)

    Advance Services 4.3company rating

    Customer support specialist job in Shell Rock, IA

    Customer Service Representative Hiring NOW! Shift: 7am-3:30pm, Mon - Fri Pay: $23/hour Advance Services is now hiring a Customer Service Representative to join North America's premier provider of railcar products and services, at their local Shell Rock location! This is a great opportunity for those looking to build a career with a leading employer in Iowa! Apply TODAY! Required: 2-4 years of related experience Job Duties: Update, analyze, and audit data in production tracking systems Create folders, invoices, and bills for inbound and outbound Must be proficient with MS Office Must be detail oriented, highly organized, and able to work in a fast-paced environment Strong interpersonal and customer service skills Why work for Advance Services, Inc. · Advance Services is for and about people; we are your employment specialists. · Enjoy our easy application process. · You NEVER pay a fee! · Weekly pay. · Fun Safety and attendance incentives. · Health Benefits to keep you and your family healthy. · PTO so you have time for you. · Great Referral Incentives. · Advance Services partners with the top companies in the area! Apply for this job by clicking the apply button. You will be directed to our website. Please select a branch near you or call our office at ************ Stop in and see our experienced friendly staff at 2709 University Ave Waterloo, IA 50701. Advance Services is an equal opportunity employer. #434
    $23 hourly 35d ago
  • Customer Service Representative

    Regal Plastic 3.1company rating

    Customer support specialist job in Evansdale, IA

    Build your career, not just your resume. For more than 70 years, Regal Plastic has been a trusted leader in distributing and fabricating plastic products that power industries across the U.S. Now we're looking for a Customer Service Representative who's ready to grow with us and be the face of our Evansdale branch. This isn't a high-turnover call center job. You'll be building relationships with long-standing business customers, supporting sales teams, and learning a niche industry that offers room to advance. What You'll Do Support existing business accounts with quotes, bids, and order follow-ups. Answer and resolve customer calls and emails with accuracy and speed. Enter orders and track shipments to ensure on-time delivery. Partner with sales and management to identify new opportunities. Be the customer's voice inside our company. Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday. What We Offer Starting pay $16.00 - $19.00 / hour DOE Full benefits: Medical, Dental, Vision, Life, LTD, 401(k) w/ match Paid time off and paid holidays Paid training in the plastics industry-technical knowledge included What We're Looking For Excellent communicator with strong problem-solving skills. Organized multitasker who thrives in a fast-paced office/warehouse support role. Positive, team-focused attitude. High school diploma (or equivalent). Ready to grow with Regal Plastic? Apply today and take the first step toward a career with stability, growth, and impact. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $16-19 hourly Auto-Apply 17d ago
  • AT&T Customer Service Representative

    Clarity Enterprises Inc. 4.5company rating

    Customer support specialist job in Cedar Rapids, IA

    Job Description Customer Service Representative - Paid Training! Clarity Enterprises Inc. -Cedar Rapids, IA $800 - $1,500 a week We have Full-Time positions available for career-minded individuals with customer service backgrounds, looking to earn a great weekly income! This is an entry-level opening with training provided to ensure success. If you have restaurant, bar, or retail experience then we want to hear from you!Informing the customer/community about the newest tech products and services. No matter your background, our training program can put you ahead of the curve. Thanks to our stellar management team, we have seen unprecedented growth over the past year. We are ready to expand our TEAM! Benefits:Earning potential $800 - $1,500 weekly! Positive & Energetic Work EnvironmentUnlimited Growth PotentialContinuous paid training Stability and SecurityPaid travel opportunities. Requirements: High School Diploma / Advanced College Course work is (preferred) Previous customer service, retail, sales, or hospitality work experience.1 year of sales back group(preferred ) Great listening and communication skills to build customer rapport. Must be able to use computer and tablet technology. Attributes that each candidate must possess: Above-average people skills Winning attitude. Ability to learn new professional and business skills.Great work ethic and ambition. Previous Leadership experience preferred but not required. Apply today! We are excited for you to start your sales career!
    $800-1.5k weekly 1d ago
  • Utilities Customer Account Specialist

    City of Cedar Rapids, Ia 4.2company rating

    Customer support specialist job in Cedar Rapids, IA

    The City of Cedar Rapids is hiring a Utilities Customer Account Specialist to support account management and billing operations for our municipal utilities. In this role, you'll help maintain accurate customer accounts, assist with credit and collections processes, and ensure compliance with policies and procedures. You'll work closely with both internal teams and external customers to resolve account issues, audit data, and support efficient billing operations. If you're detail-oriented, customer-focused, and thrive in a fast-paced utility environment-we'd love to have you on our team! About our Organization At the City, we are committed to employing individuals who reflect our community's diverse backgrounds and this position is crucial in the success and strategic direction of a growing and evolving community. We appreciate and leverage the vast experience individuals bring beyond the technical requirements of a job. If you are an individual with similar experience listed here please consider applying. Experience and skills combined with commitment to our core values is key to building a greater community now and for the next generation. About our Community Nestled in the heart of Iowa, Cedar Rapids is our vibrant and diverse community known for its rich history, culture, and natural beauty. Our city has a strong sense of community which can be seen at any of our numerous parks, recreational opportunities, and family-friendly events year round. You can also explore our thriving downtown district, filled with shops, restaurants, and entertainment options, or take a stroll along the Cedar River, which runs through the heart of the city. Cedar Rapids - Why you should live here! About the Position Supports the Utilities business unit for the City 's Municipal Utilities with adherence to regulations, laws, policies, and procedures under the supervision of the Assistant Utilities Business Manager. The City of Cedar Rapids does not offer sponsorship for employment authorization. * Assists with the city's municipal utilities credit and collections account management and customer accounts; serves as back-up for the Utilities Collection Coordinator * Supports and maintains collection processes * Identify and track outstanding customer debt * Assists with auditing and validating delinquent accounts * Communicates with customers to address outstanding balances and payment arrangements * Assists with credit and collection escalation customer complaints * Supports the implementation of collection strategies to improve payment compliance * Maintains the utility customer care and billing system * Generates and maintains accurate records, updates customer account information, and reviews and corrects billing system records to ensure accuracy * Generates and analyzes reports from the utility billing system to identify and correct data anomalies * Assists the utilities business unit during peak times * Collaborates with external customers, agencies, and government entities on the city's policies, standard operating procedures and business practices * Performs related work as required Required Education and Experience * Two years of post-secondary education in business administration, finance, or a related field * One to three years' experience in a customer-facing role or * An equivalent combination of education and/or experience * Experience in handling escalated customer issues * Excellent written, verbal, and interpersonal communication skills * Proficiency with Microsoft Office * Ability to work collaboratively with a diverse population
    $36k-43k yearly est. 15d ago
  • Customer Care Expert

    Wix Ltd. 4.3company rating

    Customer support specialist job in Cedar Rapids, IA

    As a Customer Care Expert at Wix, you'll be the trusted guide for our users, helping them achieve their goals and resolve issues while growing online. You'll provide high-quality support using a mix of product knowledge, problem-solving, and AI-powered tools across phone, chat, and email. In your day-to-day, you will: * Work within a highly organized environment, following a clear daily schedule to ensure consistent and timely support for our users. * Manage a high volume of contacts across multiple channels like emails, chat and phone. * De-escalate and resolve complex or sensitive situations with empathy and clear communication. * Document user interactions accurately and thoroughly in designated systems in real time for tracking and follow-up purposes; navigate multiple software tools simultaneously while engaging with customers. * Build strong relationships with users and uncover their true needs. * Introduce Wix users to our different tools, services and products they can benefit from, and help onboard them where appropriate. * Collaborate with peers and product teams, sharing user feedback and following established escalation paths * Collaborate live with peers and cross‑functional teams to surface user feedback and follow established escalation paths. Work with other departments and product teams, and advocate our users' needs to impact product roadmaps. * Analyze user behavior and relevance to determine their effect on user satisfaction. * Stay current on Wix products, features and services by learning, retaining, and communicating new features and improvements as they are released. * This position is a hybrid role and candidates should be prepared to be able to come to our office in Cedar Rapids 2-3 days a week depending on the shift. Available Shifts: * Tue-Sat, 10am - 7pm * Tue-Sat, 1pm - 10pm Training Shift: * Mon-Fri, 8am - 5pm * These shifts will commence at the end of the training period. During the training period, you will be required to work onsite every day. Please note that we have a limited number of open positions per shift, you can add your preferred shift during the application process, however, it is not guaranteed until the time of offer.* Qualifications * A customer service professional with at least 2 years of experience working in a client-facing role. * You have a strong emotional intelligence and the ability to navigate complex customer needs with empathy and professionalism. * You find meaning and pleasure in helping others succeed and are curious to know what really drives users. * You have strong critical thinking skills and ability to maintain focus and productivity during extended periods. * You can maintain composure and exercise sound judgment under routine work pressures. * You hold yourself to high-performance standards, and work to improve constantly and are confident about taking responsibility and ownership. * You're passionate about new technologies like AI and always eager to learn more. * You thrive in a fast-paced, dynamic environment with the ability to handle multiple user interactions (back-to-back, if needed also simultaneously) and look at change as an opportunity to grow. * You realize there is more than one career ladder, and you have the drive to find your own career path recognizing your strengths and interests. * Bonus points if you have experience in tech, SaaS, or internet companies. Additional Information You'll be part of the Customer Care Guild, a team of experts dedicated to helping Wix users succeed. By providing support across various channels, our team ensures users have the tools and guidance they need to make the most of Wix's products. We thrive on collaboration, feedback, and a shared passion for helping users achieve their goals.
    $32k-40k yearly est. 29d ago
  • PT Care Coordinator

    Unity Point St. Luke's Living Center West

    Customer support specialist job in Cedar Rapids, IA

    Are you a Registered or Licensed Practical Nurse looking to make a change in your career, this may be the position for you! St. Luke's Living Center West (LCW) is looking for an experienced Care Coordinator. LCW is located near downtown Cedar Rapids, Iowa. A skilled nursing facility with long lasting connections within the community of Cedar Rapids and surrounding areas. You will get to work with a great team of Nurses and training is provided! Essential Functions: Follow established standards, policies and procedures. Complete Baseline Care Plans upon admission Conduct bedside Admission Assessments Audit skilled charts Gather information for Medicare meeting Complete Discharge Assessments We would love to talk with you about being a part of our WINNING HEALTHCARE TEAM! Apply today! Benefits included are: Good Work/Life Balance · Pay for Experience. · We provide a FREE Employee Meal Program · Opportunities for Growth within our Company. · Tuition Reimbursement Program · 401(k) · 401(k) matching · Dental insurance · Disability insurance · Health insurance · Life insurance · Paid time off · Vision insurance
    $34k-46k yearly est. 60d+ ago
  • Teller Service Representative-Part Time

    Veridian Credit Union 4.0company rating

    Customer support specialist job in Waterloo, IA

    Teller Service Representative - PT Pay: $17.06 Hours: 30 - 35 hours Fluency in Spanish or Bosnian speaking welcome. Earn $1.50 more per hour worked! Benefits: *********************************************************** SUMMARY Under general supervision and in compliance with established policies and procedures, the Teller Service Representative is responsible for providing superior member service by conducting transactions accurately, assisting members with their financial goals, and promoting Veridian products and services. ESSENTIAL FUNCTIONS Create excellent service experiences that promote the Veridian brand. Understand and be familiar with Bank Secrecy Act (BSA) guidelines. Conduct member transactions including: loan payments, deposits, withdrawals, transfers, etc. Complete member requests such as inquiries on certificates of deposit, processing wire transfers, ordering and blocking plastic cards, ordering checks, researching account information, etc. Actively cross‑sell credit union services by providing information to current, new and potential members. Actively refer members to appropriate position and/or department within all Veridian Companies to best serve the member. Assist members over the phone. Consistently achieve established monthly and annual sales and service goals. Contributes to team effort by accomplishing related results as needed. Monitor necessary departmental files and reports, updating member information as required. Maintains member confidence and protects operations by keeping information confidential. Balance cash box per teller balancing procedures. KEY ATTRIBUTES Oral and written communication skills. Member service focus. Attention to detail and accuracy. Positive attitude that supports a team environment. Dependable and punctual; flexible during peak times. High level of confidentiality. Organizational skills. Self-motivated; ability to work without close supervision. Problem solving; analysis. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Occasionally lift and/or move items over 10 pounds. Remain sedentary (seated) for extended periods of time. WORKING CONDITIONS This job operates in a professional office environment and routinely uses standard office equipment. TRAVEL Limited travel expected. REQUIRED EDUCATION AND EXPERIENCE High School Diploma. Relevant work experience in the area of customer service and/or cash handling. Math and clerical aptitude. Fluent computer skills in a Microsoft Windows environment. OTHER DUTIES Veridian Credit Union is a PCI compliant financial institution to ensure the security of member information. As such, all employees are expected to ensure security measures are in place and adhered to regarding PCI and other highly secure data compliance requirements. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ABOUT VERIDIAN Veridian Credit Union provides equal employment opportunities to all employees and applicants for employment without regard to age, race, creed, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.
    $17.1 hourly Auto-Apply 60d+ ago
  • Propane Delivery and Service Specialist

    Nexus Cooperative 3.9company rating

    Customer support specialist job in Arlington, IA

    Job Brief We are seeking a motivated individual who will be responsible for providing high quality delivery of propane and related services to our residential, commercial, and agricultural customers. You will be responsible for your assigned territory and given the resources to be successful. Leadership: Promote an environment and culture that focuses on fulfilling the" /> * Agronomy * Energy * Feed * Grain * Lumber * Safety * About Us * Careers * Locations * Cash Bids * Futures * Useful Documents * Nexus App & Portal * About Us * Careers * Locations * Cash Bids * Futures * Useful Documents * Nexus App & Portal * Agronomy * Energy * Feed * Grain * Lumber * Safety Careers Propane Delivery and Service Specialist Openings: 1 Location: Arlington, IA Job Brief We are seeking a motivated individual who will be responsible for providing high quality delivery of propane and related services to our residential, commercial, and agricultural customers. You will be responsible for your assigned territory and given the resources to be successful. Leadership: * Promote an environment and culture that focuses on fulfilling the mission and core values of Nexus. * Model behaviors that support Nexus mission and core values to be a trusted advisor to our customers and members. Duties and Responsibilities: * Responsible for timely and accurate delivery of propane in an assigned territory. * Complete service and repairs at the request and recognized need of Customers. * Installation and upgrading of propane systems. * Work closely and support other areas of the Nexus Energy Division as needed. * Adhere to Propane Industry Codes to ensure proper installation. * Observe safety guidelines in accordance with Company policy, federal & state safety rules. * Follow designated delivery routes to minimize and reduce miles driven. * Perform daily safety checks on all vehicles and equipment and properly document/report any safety hazards immediately. * Work in a safe and efficient manner, according to Nexus Safety Policy * Monitor condition, efficient use, and safe operation of delivery and service equipment. * Monitor safety and compliance of bulk propane storage facilities. * Work closely with sales and administration for the smooth flow of desired work processes related to the sales and invoicing of services and products to Nexus customers. * Provide pricing and bid information for customer repairs and installation projects. * Ensure proper billing for all products delivered. * Performs other related duties as assigned. Requirements: * High School diploma * Three years or more of delivery or customer service experience * Able to work unpredictable schedule during Fall Harvest season. * Valid Class B CDL with Hazmat & Tanker Endorsement * Within 90 days of employment * Maintain CETP certification & attend recertification class every 3 years. * Provided by Nexus Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position: * The employee is regularly required to talk or hear. * The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. * The employee is occasionally required to stand; walk; sit; and reach with hands and arms. * The employee must occasionally lift and/or move up to 50 pounds. * Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. * The Prolonged periods sitting at a desk and working on a computer. * The noise level in the work environment is usually low to moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
    $57k-75k yearly est. 60d+ ago
  • Customer Service Representative

    First Bank 4.6company rating

    Customer support specialist job in Plainfield, IA

    Job Description Do you enjoy getting to know people and having conversations? Then becoming a Customer Service Representative with First Bank would be a great fit for you! As a Customer Service Representative, you will interact with customers each day providing exceptional service and accurately completing transactions on their accounts. You will build relationships with our customers to better understand their needs and offer services that fit their needs. Duties include: Customer Service: Process monetary transactions for customers, such as cashing monetary instruments, making deposits, withdrawals, and payments for mortgage, consumer loans, etc. Create money orders, official checks, etc. Scan transactions into system for processing Provide timely, courteous and professional customer service Build appropriate relationships with customers to better understand their banking needs Responsible for having an in depth understanding of transactional processes and retail bank products Assist customers with resolution of account concerns and issues Promptly and cheerfully answer phone calls and greet in a professional manner Cash Handling: Accurately process transactions evidenced by balancing daily Ensure assigned cash drawer is kept secure at all times Keep cash drawer within assigned drawer limits Balance ATM, vault, etc. as assigned Referrals: Responsible for having at minimum a general understanding of all products the bank offers and presenting bank products as solutions to customers Support the overall sales effort by referring customer to others within the bank for financial solutions Participate in retail product campaigns the bank initiates Accounts: Open new accounts or close accounts for customers Complete and submit maintenance requests on behalf of customer Answer customer questions knowledgeably or take initiative to seek out answers on behalf of the customer Other: Work as one collective bank team and assist in other departments as needed Understand and comply with the related laws and compliance regulations that pertain to the position including but not limited to bank secrecy act, confidentiality, privacy, and funds availability policy Complete training as needed or required Other duties as assigned To be best prepared for this position, a high school diploma or equivalent as well as math skills are required. Prior experience in customer service is preferred. Basic computer skills, confidentiality, and strong communication skills will also be needed. This is a Monday through Friday full-time position with a Saturday rotation (about 8-12 Saturdays per year). If this sounds like fun and you have good attention to detail, good communication skills and can adapt easily to new situations, apply today! EOE, including disability/vets
    $31k-35k yearly est. 5d ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Customer support specialist job in Cedar Rapids, IA

    We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Cedar Rapids area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $34k-46k yearly est. 60d+ ago
  • Licensed Insurance Customer Service

    Doug Valentine State Farm Agency

    Customer support specialist job in Cedar Rapids, IA

    Job Description ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Doug Valentine - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Only candidates who meet the following criteria will be considered for this role: 1. Must be able to make the commute to our agency location in Cedar Rapids, IA. This is an in-office position. RESPONSIBILITIES: Answer customer inquiries and provide policy information Assist clients with policy changes and updates Process insurance claims and follow up with clients Maintain accurate records of customer interactions QUALIFICATIONS: Property and Casualty license (required) Life and Health license (must be able to obtain) Strong communication and interpersonal skills Detail-oriented and able to multitask Previous customer service experience preferred BENEFITS: Competitive Salary Bonus based on performance Paid Time Off (personal/sick days and vacation) Parental Leave Health Insurance Dental Insurance 401(k) with Employer Matching Opportunity for advancement If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $32k-44k yearly est. 19d ago
  • Technical Customer Service Representative

    Marmon Holdings, Inc.

    Customer support specialist job in Cedar Rapids, IA

    KT Pacer As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The Technical Customer Service Representative is responsible for providing technical support and assistance to customers experiencing issues. Core duties include troubleshooting problems, guiding customers through solutions, escalating complex cases, documenting customer interactions, and staying updated on product changes. Position Key Accountabilities: * Interact with customers in-person and via phone support to ensure customer expectations are met by upholding quality and craftsmanship standards * Collaborate with customers to ensure on-time delivery, correct costing, and quality of product * Engage with customers to provide written estimates and quotes for parts & service repairs * Process work and sales orders from initial to closing stages * Work with Purchasing, Production, Engineering, and Operations teams to align material deliveries to service schedules * Process warranty claims with customers and vendors * Troubleshoot invoice discrepancies with Accounting & Receiving to ensure precision and accuracy * Obtain and apply product and industry specific knowledge for professional development * Other duties and responsibilities as assigned Desired Qualifications and Experience Levels: * High School Diploma Required * At least 3 years of experience in Customer Service, Service & Repair, or Manufacturing required * High degree of mechanical, electrical, and hydraulic aptitude is preferred * Strong communication skills - both verbal and written * Excellent attention to detail is required * Proficient in Microsoft Excel, Word and Outlook * Strong desire to drive continuous improvement * Ability to develop and maintain customer / distributor relationships * Highly organized and motivated Throughout our company and in all interactions, Kentucky Trailer Associates choose to be: * Patient, demonstrating self-control * Kind, giving encouragement and appreciation to others * Humble, without arrogance or pretense * Respectful, treating others as important individuals * Selfless, focusing on the needs of others * Forgiving, letting go of resentment when wronged * Honest, free of deception * Committed, honoring the choices we make Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******************, and please be sure to include the title and the location of the position for which you are applying.
    $28k-37k yearly est. Auto-Apply 60d+ ago
  • Reservation Agent

    Stwhj

    Customer support specialist job in Cedar Rapids, IA

    We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning. Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Daily Training Available Travel Agent Certification
    $24k-30k yearly est. 60d+ ago
  • Customer Service Representative

    Precision of New Hampton

    Customer support specialist job in New Hampton, IA

    Precision of New Hampton is seeking an outgoing, high-energy, and multi-tasking individual to become part of our Customer Service Team. Our Customer Service Representatives are responsible for the day to day processing of customer orders. This includes taking and making calls to/from customers; processing orders; scheduling pick-ups, working with Precision Distributors and Warehouses to ensure customer orders are filled. It also includes phone support for branch employees and the traveling sales team. This position is our front line, direct contact to the customer. Our Customer Service Reps are outgoing, polite, courteous, organized and professional at all times in efforts to make the customers experience pleasant and satisfying, while also keeping Precision's interest in mind. Organization, multi-tasking, administration, and telephone etiquette is required for this position. RESPONSIBILITIES: Answer phone Enter Sales orders Entering credit card transactions Processing credits Bank Deposits Confirming order shipments Solve problems Work with excel and word documents KNOWLEDGE, SKILLS, & ABILITIES: Experience using AccPac/Sage is a plus, but not required Must have the ability to work with patience and courtesy in customer relations Must have the ability to communicate effectively, both verbally and in writing Ability to think quickly and logically to ensure expedient response to customer inquiries Must have strong organization and multi-tasking skills Enter information into multiple screens while listening to information from customers Must be familiar with a Computer, Emailing and able to work with Microsoft Excel and Word software Benefits: 401(k) Health insurance Paid time off
    $29k-37k yearly est. 60d+ ago
  • Member Relationship Specialist II

    Collins Community Credit Union 3.8company rating

    Customer support specialist job in Cedar Rapids, IA

    Collins Community Credit Union, a growing organization, is currently hiring for a Member Relationship Specialist II for our 1st Avenue branch in Cedar Rapids. This person will be a competitive, independent, "doer" who can problem solve and get things done through people. In this role, you will promote and provide credit union products and services to new and existing members with referrals to appropriate departments when necessary. This position is responsible for processing member loan requests for consumer and home equity products, new account setup and account maintenance. CCCU is excited to offer a Bilingual Pay Program for qualifying applicants. To be successful at Collins Community Credit Union youll need to have excellent communication skills, the ability thrive in a fun, fast-faced workplace, the drive to succeed, and the motivation to launch yourself to the next level. If you have the will, the Credit Union wants to teach you the skill! We pride ourselves on being able to provide exceptional member service and being innovative in the process. Qualified candidates should have strong written and verbal communication skills, be detail oriented and reliable, be able to multi-task, and have a positive attitude! Must be available to work during business hours: * Monday - Thursday 8:00am - 5:15 pm * Friday 8:30am - 5:45pm * Saturday 8:30am - 12:15 pm (rotating) Member Relationship Specialist II Expectations: * Assist members, non-members, and potential members via face to face, email, and phone interactions. * Assist members with inquiries and process all account transaction requests within the Credit Unions procedures, policies and guidelines. * Process member service requests for consumer products within the Credit Unions procedures, policies and guidelines. * Process member loan requests for consumer and home equity products. * Meet or exceed established goals. * Support the branch in fostering a positive work environment. * Contribute to the daily branch operational tasks / duties assigned by the Branch Management team. Collins Community CU is dedicated to teaching you skills to make you successful! We are focused on giving you a strong network of support, professional development, and career advancement opportunities, all of this we offer because we are dedicated to your success. What You Receive from Employment with CCCU A Comprehensive Health, Wellness and 401k package. Its our passion to empower people, and especially our employees, to add years to their lives and more life to their years. That means a healthy account balance and a healthy body to match. We live our Core Values with Purpose and believe putting our employees first will enable and embolden them to put our membership first. What we offer you; Competitive Pay, Bonus, and Benefits Package; 401k Match, Tuition Reimbursement, Disability Insurance, Employee Discounts, Career Training & Development Opportunities Collins Community Credit Union is an EEO Employer. M/F/Veteran/Disability. We strongly encourage minorities, veterans and individuals with disabilities to apply for career opportunities with the Credit Union. We are an E-Verify Employer.
    $29k-35k yearly est. 41d ago

Learn more about customer support specialist jobs

How much does a customer support specialist earn in Waterloo, IA?

The average customer support specialist in Waterloo, IA earns between $26,000 and $54,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.

Average customer support specialist salary in Waterloo, IA

$38,000

What are the biggest employers of Customer Support Specialists in Waterloo, IA?

The biggest employers of Customer Support Specialists in Waterloo, IA are:
  1. POS Professional Office Services
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