Customer support specialist jobs in West New York, NJ - 2,679 jobs
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Customer Service Specialist (Big Y Express)
Big Y Foods, Inc. 4.6
Customer support specialist job in Newark, NJ
Operate a cash register, lottery, and scanner using correct scan or ring method. Maintain daily logs and status reports. Ability to operate equipment in location while following established best practices. Process customer transactions. Oversee and d Customer Service, Specialist, Service, Retail, Grocery, Customer
One of the large Asia/US eCommerce logistics companies is looking for a detail-oriented Customs Entry Specialist to support air import operations in the JFK / New York area. This role focuses on monitoring inbound shipments, preparing customs documentation, coordinating with carriers, and helping ensure cargo is released smoothly and on time. You'll work in a fast-paced environment handling compliance paperwork, checking commercial documents, and supporting the clearance process from start to finish. This is a strong opportunity for someone early in their customs brokerage career who wants to grow in international logistics.
Ideal background:
1-3 years in customs or trade compliance
Comfortable working under time pressure
Familiar with tariff classification and import documentation
Strong attention to detail and organization
Fluent in English and Mandarin
Apply today to be part of the great supporting team.
$43k-83k yearly est. 6d ago
Client Service - Senior Associate
17Capital
Customer support specialist job in New York, NY
17Capital is a private credit manager, specializing in NAV finance for the private equity industry. It provides non-dilutive capital to high-quality private equity management companies, funds, and institutional investors as part of their toolkit for value creation and portfolio management.Founded in 2008, 17Capital has raised over $19 billion, and completed over 100 investments and 50 exits since inception.For more information, please visit ******************
Overview
17Capital's Client Service team is looking to hire a Senior Associate to join their team in New York to continue to drive the rapid growth of this area and the firm. The Client Service team sits within the Investor Relations team. The individual will work closely with the global Investor Relations team located in Europe, North America and the Middle East, and assist them in managing the existing LP base as well as supporting all fundraising activities and investor events.
17Capital's Values
Our values are the basis on which we build strong relationships with our clients, our investors and each other. They are the foundation of our business and integral to our continued ability to pioneer success.
Build trust - We behave and act in ways that earn trust
Embrace "different" - We embrace new ideas and constantly strive to discover new ways of doing things
Make things happen - We are agile and responsive in a way that delivers success for all our stakeholders
Strive for excellence - We act with professionalism and adhere to our high standards
Role and responsibilities
Work closely with the team to deliver a first class and effective client relations service
Assist with the development of fund marketing materials for fundraising, roadshows, AGMs, investor updates and other investor communications, including PPMs, DDQs, case studies etc.
Support the development of the junior team
Support organizing and coordinating investor events in New York
Prepare and produce materials for investor meetings
Provide hands-on support to the existing investor base and respond to investor queries and reporting
Proactively help and provide input into improving processes and procedures
Skillset required
Previous experience working in an IR or CS team in Private Equity/Private Credit
A team player who can work in a collaborative, dynamic environment
Strong financial and analytical skills
Exceptional communication skills both verbal and written
A strong work ethic and someone who can take ownership of their work whilst demonstrating a high level of attention to detail
Able to demonstrate honesty, integrity, and professionalism
Competent with PowerPoint, Excel and Word
Knowledge/Experience
Minimum 5 years' experience in a similar function within Private Credit or Private Equity
Previous experience in Client Services or Investor Relations team
We offer you
Career development, including comprehensive in-house training programme
Opportunity to learn and grow whilst making a meaningful contribution to the continued expansion of 17Capital during an exciting time of the firm's overall growth phase
Competitive reward and benefits
The base salary for this position is expected to be between $110k - $160k. Salaries may vary based on factors, such as skills, experience, and qualifications for the role, as determined by the Company at its sole discretion. The range listed reflects base salary only, and the total compensation package may include other components such as discretionary incentive compensation.
17Capital is an equal opportunity employer and does not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact *************************.
$110k-160k yearly 7d ago
WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
GL1
Customer support specialist job in Newark, NJ
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$20k-34k yearly est. 60d+ ago
Customer Growth Strategist - Financial Services
Accenture 4.7
Customer support specialist job in New York, NY
We Are
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: **********************
Role Purpose
+ Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions.
Key Responsibilities
+ Conduct research and analysis on customer needs, market trends, and competitive activity.
+ Execute rapid testing protocols with real and synthetic customers to validate concepts.
+ Synthesize findings into actionable recommendations for prioritization and launch.
+ Collaborate with design, product, and marketing functions to shape propositions.
+ Assist in building business cases for high-priority growth opportunities.
What Success Looks Like
+ Producing insight and recommendations that directly shape client growth decisions.
+ Effectively applying proprietary methods to accelerate and de-risk validation.
+ Building skills in structured problem-solving and client engagement.
Basic Qualifications:
+ 3+ years in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for the financial services industry.
Preferred Qualifications:
+ Demonstrated consulting experience with client-facing delivery.
+ MBA or relevant innovation program experience a plus.
+ Strong research and analysis skills.
+ Exposure to concept testing, prototyping, or agile product/service development.
+ Excellent communication and collaboration skills.
+ Understanding of AI/ GenAI
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $63,800 to $196,000
Cleveland $59,100 to $156,800
Colorado $63,800 to $169,300
District of Columbia $68,000 to $180,300
Illinois $59,100 to $169,300
Maryland $63,800 to $169,300
Massachusetts $63,800 to $180,300
Minnesota $63,800 to $169,300
New York/New Jersey $59,100 to $196,000
Washington $68,000 to $180,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$44k-56k yearly est. 7d ago
Customer Support Representative
The Phoenix Group 4.8
Customer support specialist job in New York, NY
We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs.
What You'll Do
Create a welcoming and polished experience for employees, clients, and guests.
Deliver responsive, high-touch customer service in person, by phone, and through digital channels.
Collaborate with teammates to share responsibilities and maintain seamless operations.
Partner with other departments to direct inquiries and resolve issues efficiently.
Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination.
Basic troubleshooting experience.
Your Background
High school diploma or equivalent required.
3-5 years of experience in a similar environment (hospitality, reception, call center, facilities, or administrative support).
Prior exposure to professional services or corporate environments a plus.
Prior exposure to basic level technical support.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
$40k-51k yearly est. 2d ago
Customer Experience Associate PT (79985)
Asphalt Green Inc. 3.9
Customer support specialist job in New York, NY
About the Role: Asphalt Green is seeking an energetic and enthusiastic Customer Experience Associate to join our team! We are looking for someone who is passionate about providing top-notch service, ensuring that every member and guest has a positive and memorable experience at our facility. If you thrive on helping others and take pride in delivering exceptional customer care, this role is perfect for you!
Why Join Us?
This is an exciting opportunity to sharpen your administrative skills while fostering a welcoming environment. You'll gain experience using Salesforce, a leading system for business tracking and customer management. Plus, all employees enjoy complimentary access to our facilities-no need for an additional gym membership!
Key Responsibilities:
Warmly greet and welcome members, guests, and visitors with a positive attitude
Proactively manage and resolve customer complaints and issues professionally
Assist with check-in/check-out procedures to ensure a smooth and efficient process
Provide accurate information about programs, services, and membership options
Monitor facility access and enforce security and safety protocols
Support membership sales by explaining benefits and processing enrollments, including
printing membership cards
Maintain a clean and organized front desk and lobby area
Distribute towels to guests and process transactions via POS
Handle phone inquiries and direct calls to the appropriate departments
Assist with administrative tasks such as data entry, filing, and record maintenance
Collaborate with team members to create a positive and cohesive work environment
Serve as a resource and provide information to Asphalt Green program staff
Perks:
Competitive hourly rate of $18.00 to $20.00 based on experience
Free access to our state-of-the-art fitness facilities
Opportunities for growth and professional development
If you're ready to make a difference and help create exceptional experiences at Asphalt Green, we want to hear from you!
Requirements:
Must have open availability, including the ability to work evenings, weekends, and holidays
Strong communication and customer service skills
Ability to multitask and maintain a positive attitude in a fast-paced environment
$18-20 hourly 7d ago
Customer Support Representative
DOWC
Customer support specialist job in Parsippany-Troy Hills, NJ
About Us
Dealer Owned Warranty Company LLC is a leading provider of F&I (Finance and Insurance) partnership services in the automotive industry, offering a full suite of obligor and administrator services, top-of-the-line products, technology, and training. We understand the importance of leveraging process and technology in the F&I industry to drive revenue and ensure success. Our goal is to provide visibility, transparency, and the tools needed for our partners to build their wealth and achieve their goals. DOWC prides itself on taking care of its employees (We were voted one of the “Best Places to Work” three years in a row!), and we also offer award-winning products. All of our positions are on-site in Parsippany, NJ.
CustomerSupport Professional - Job Summary
At DOWC, we are committed to delivering exceptional service to our customers and dealer partners across the automotive industry. We are seeking a CustomerSupport Professional who thrives in a fast-paced call center environment and takes pride in resolving issues with accuracy, empathy, and professionalism. This role is ideal for a customer service professional who enjoys problem-solving, working with structured processes, and being part of a collaborative, performance-driven team.
What You'll Do:
As a CustomerSupport Professional, you will serve as a key point of contact for customers calling with warranty-related questions and claims. Your responsibilities will include:
Answering inbound customer calls in a high-volume call center environment
Assisting customers with automotive warranty claims, coverage questions, and general inquiries
Accurately documenting call details, claim information, and resolutions in internal systems
Researching policy information and providing clear, compliant explanations to customers
Resolving customer concerns efficiently while maintaining a positive and professional tone
Escalating complex or unresolved issues appropriately and following through to resolution
Meeting or exceeding quality, productivity, and attendance standards
Collaborating with team members and leadership to continuously improve the customer experience
What We're Looking For:
2+ years of experience in a call center, customer service, or support role
Strong verbal communication and active listening skills
Ability to handle a high call volume while remaining calm and customer-focused
Excellent attention to detail and ability to follow structured processes
Comfortable navigating multiple systems and documenting information accurately
Professional, reliable, and solution-oriented mindset
Automotive, insurance, warranty, or claims experience is a plus (but not required)
Come join our growing team here in Parsippany! As NJ's Best Places to Work Honoree for three years in a row, we offer:
Competitive compensation
Medical, Dental, Vision, 401k matching, Life Insurance, ancillary benefits
PTO and Sick Time
Corporate events, team and culture building activities, extracurriculars, employee awards and recognition, company trips and more!
DOWC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact us for assistance
$38k-48k yearly est. 1d ago
Medical Call Center Lead Nurture Specialist
Allcare PT
Customer support specialist job in New York, NY
We Are Hiring and Training Front Desk in House Sales Reps to Manage Our Brooklyn in Bound Call Center. Here's what we are looking for to see if it fits you.... We Are a Unique Physical Therapy Consulting Company With Offices In Brooklyn and Miami And Our Brand Has Established Itself As The Only Non-Surgical Pain Elimination Specialists In Brooklyn
This is a perfect opportunity for you, only if you have prior experience and skill working specifically with phone tele sales, phone lead nurturing, or a call center using a CRM system and or lead qualification process. Preferably in the health, fitness or wellness sectors...
Please stop reading here if you lack the skills working in an inbound/outbound call center. You must have a minimum of 2 years' experience in a call center to apply. Though we can train you in the tasks and processes of our office you must bring those hard skills- does that make sense?
Ok you are probably thinking to yourself, oh this is just a receptionist or secretary's job because you already worked in a doctor's office picking up phones this is and easy right up your alley, right? No sorry... that's false... here's why...
In a receptionist or secretary job you work logistics setting up times, dates and demographic information for people who already know about a product or service, maybe they tried the service or product and they already have trust, they already made the decision that they want the service or solution you are offering makes sense?...
At this job as a medical call center lead specialist your skill set is all about selling people on a result, they have no idea how they will achieve and you are helping guide them to make the best decision. In fact, your job depends on them converting from an unsure person to an excited person who wants to come in and get the service because you are skilled in persuading them that this indeed was the right choice. The choices they have been led to believe is that they can get Physical Therapy does already... and that it's just a massage or hot pad. led them to believe that the only solution to their problem is a pill, an injection, or orthopedic surgery.
Are you personally passionate about avoiding medications, injections and surgeries yourself? Would you go out of your way to travel and pay for a solution that is not what your insurance pays for? You need to ethically and morally give people the option to decide that there are better solutions for health than they have been given...
I think of us as the whole foods, or Starbucks of Physical Therapy providers because we use technologies, processes and methods 98 percent of traditional run of the mill therapy centers cannot execute on. Still intrigued by this opportunity?
You will be required to respond to, and convince skeptical leads who come from all sorts of advertisements, marketing content both from social media or newspapers or google who know nothing about us to book an appointment with our office which will require tremendous patience and follow up by you. I trust that as you continue reading the rest of this you will be skilled in tele sales or call center work.
Here's how we choose the best candidate....
You Must have an amazing friendly can do attitude and bringing your own batteries of motivation, self-determination and energy to excel day in and day out. This job requires the highest desire and intention to help people solve problems and make decisions about their quality of life and health. You will love this job if you are naturally a very curious person who can spend hours picking people's brains, asking deep questions that unravel their true desires, hopes, fears and dreams. Think of this as a mix between psychoanalysis, persuasion, and being a master communicator. People love to tell their story and it's your job to never judge. Your job is to actively listen intently to their journey and uncover what's really causing their underlying frustration causing their worry and limited mobility, and independence.
This job requires you to have some difficult conversations. Your ultimate success in this role will lie in your ability to use your technical knowledge. You will be expected to be trained in our specific scripts and role play these scripts until they become fluent. As you communicate, you will need to adapt and navigate long conversations that can last 20 minutes or more at times with one person.
Can you imagine yourself dealing with people in pain, or injury who are mentally stuck. Think of your grandmother who wants to sit in her chair and not move and get her to come to the office on a rainy cold or wintery day. Or a busy mom who is trying to stay fit and go to the gym, and has pain in her back and can't keep running from doctor to doctor. These leads will be unaware there is even a solution to their problem besides pills and shots or they will be problem aware. Many of these leads are on the fence, skeptical, fearful, uncertain and doubtful if they even want to try our services. They will require multiple attempts to be reached using voicemails, calls, texts and emails when necessary to get them to make a decision to come to our office, and sometimes lots and lots of no's can't maybes, let me think about it, let me sleep on its conversations.
Can you handle that? Actually, can you see yourself loving that every day reaching out to a minimum of 30 people and getting calls in between while grabbing a copay and making an appointment for a customer? It requires tenacity and perseverance and follow through.
Can you report to a manager your daily call volume quota of outbound calls and lead conversions made? If the answer is no stop reading, please because this will require those skills and accountability to specific critical drivers that will monitor your performance
If the answer was yes, keep reading... because, this job takes a special person with elephant skin and the patience of a saint to gently listen, convince and persuade people and influence people to take action when they make up excuse like time, money and distance amongst no motivation to come take care of their health. Most people just want a magic pill to fix their pain, wouldn't you agree that is the case? We it's true. People need motivation to get up and come to us three times a week and it's your job to keep managing their expectations as you reach out to them weekly to check in.
Here are examples of your daily tasks that we will train you on:
* Answer insurance questions, people who have no insurance will claim that they can't afford to take care of their health.
* You must be able to easily handle a high volume of outbound and inbound telephone calls and work under a front desk manager to keep an organized front desk reception area flowing (without long breaks)
* You must feel super comfortable using technology for text messaging, call tracking systems, email, and billing software for collection of copays and credit card systems...
Here is what we can't train:
* You should have great attention to detail and AWESOME communication skills with high emotional intelligence. (Love to learn and love to explain things)
* Empathy, you must have a deep appreciation for someone's personal journey and be able to imagine yourself in their shoes and help see their point of view while reframing their perspective.
* A PASSION for helping people overcome pain and injury and a PASSION for giving people in pain the gift of "mobility and independence" despite emotional protective mechanisms and barriers they will put up.
Ok Now that you know the skills and the attitudes that make this job up let's review what time commitment this will entail
We want YOU to be able to be here at the times we need you so...
You MUST be able to be flexible with your school and work schedule
And it's really a MUST to live nearby (so living in Brooklyn is crucial) because
You will be Immersed in so much Knowledge you will need to be trained in our processes and systems and fit into our driven culture.
You must be able to work 2 Pm-7PM Mon/ Thurs and or asked to float occasionally mornings. So, you must have the ability to work some of those hours out into your work school schedule. Here's the recap and some stuff you may be concerned about like IS EXPERIENCE NECESSARY? ......
YES, in a call center, and a "can do attitude, problem solver attitude " is required to apply SO...
Here's how you apply...
because we only have 2 spots for this aide job opening and we are interviewing now to fill the spot please email your resume with the title CALLCENTER REP in the subject line and we will get back to you.
Thanks!
$35k-50k yearly est. 1d ago
Sr. Payroll Services Associate
Betterment 4.3
Customer support specialist job in New York, NY
About the role
As a Sr. Payroll Services Associate you will be responsible for ensuring our clients have a successful and timely experience when facilitating data flows between their payroll provider and Betterment. You will serve as a guide and a resource for clients who integrate their payroll systems with Betterment's employer benefits platform.
This role partners closely with internal teams such as Client Experience, Product, Engineering, Compliance, and Onboarding. The ideal candidate has strong client-facing, payroll subject matter, problem-solving, and Excel skills.
This role is based out of our NYC office. For jobs based out of our NYC HQ, we require in office attendance Tuesday through Thursday, weekly. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment's total compensation package for employees.
* New York City: $90,000 - $100,000
We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus.
A day in the life
Directly interface with clients when setting up their payroll integration or managing their payroll data files into the Betterment platform
Develop an in-depth understanding of payroll provider integrations and audit incoming payroll data for accuracy and completeness
Use effective problem-solving and decision-making skills to navigate and troubleshoot issues
Accurately evaluate data discrepancies and work independently to make appropriate adjustments, with the understanding that they impact our client's payroll and their employees' paychecks
Communicate professionally to both internal and external stakeholders while focusing on needs-driven solutions
Contribute to our team's knowledge base of payroll systems and their integrations with Betterment
Identify opportunities for continuous improvement and scale
What we're looking for
4+ years of experience with common HRIS vendors like ADP, Gusto, & Rippling
Working knowledge of API connectors and SFTP file feeds
Advanced proficiency in Microsoft Excel
Ability to influence stakeholders with competing priorities to focus on bringing critical projects to completion
Exhibits true ownership and ensures results are achieved. Strives for measurable, high-quality and timely results
Aptitude for learning, creating, and iterating rapidly
Excellent written communication skills and ability to build rapport - you will speak with our clients through email and over the phone
Experience working with retirement plans or payroll providers, and a general understanding of the laws and regulations which govern the industry
Experience working with CRM and project management systems (For example: Zendesk, Salesforce, Asana, etc.)
$90k-100k yearly 7d ago
Client Relations Specialist
Coda Search│Staffing
Customer support specialist job in Bergenfield, NJ
The Client Relations Specialist acts as a trusted point of contact for clients, helping guide them through case-related questions, coordinating communication with legal teams, and ensuring accurate documentation and follow-through. This position requires empathy, professionalism, and the ability to manage multiple client interactions in a fast-paced environment.
Key Duties
Act as the primary contact for client communications, responding to questions and providing timely case updates
Explain legal procedures, next steps, and timelines in a clear and approachable manner
Partner closely with attorneys and support staff to communicate client needs and ensure efficient case progress
Collect, organize, and maintain client information within internal systems and databases
Manage client intake processes, including document collection and eligibility verification
Conduct regular outreach to clients regarding case milestones, required actions, and deadlines
Support client experience initiatives, including feedback collection and service improvement efforts
Address client concerns professionally and escalate issues when appropriate
Handle sensitive information in compliance with confidentiality and ethical guidelines
Qualifications & Skills
Bachelor's degree preferred or equivalent professional experience
Previous experience in a legal, professional services, or client-facing role strongly preferred
Excellent verbal and written communication skills with a strong client-service orientation
Ability to manage sensitive conversations with discretion and professionalism
Strong organizational skills and ability to prioritize in a high-volume environment
Proficiency with Microsoft Office and client or case management software
Comfortable working independently while collaborating with cross-functional legal teams
Bilingual skills are a plus, but not required
$43k-72k yearly est. 2d ago
Sales Associate: Custom Specialist - NYC
Alteration Specialists
Customer support specialist job in New York, NY
Job Title: Sales Associate: CustomSpecialist Compensation Range: Competitive Packages Reports to: Sales Manager We are seeking a driven and results-oriented Sales Associate to join our team at LABEL. This role focuses on direct sales, client acquisition, and building a robust pipeline through cold calling, outreach, and consistent follow-up. If you're a self-motivated "hunter" who thrives on hitting sales targets, taking ownership of your results, and delivering an exceptional client experience, this is an exciting opportunity to grow your career in the custom clothing industry.
What You Will Do
Lead Generation and Sales
Proactively self-source and prospect new clients through cold calling, email outreach, and social media engagement.
Consistently meet or exceed weekly and monthly sales targets, including appointment-setting and revenue generation goals.
Conduct sales appointments with professionals, including business executives and entrepreneurs, in our LABEL showroom or at other convenient locations.
Client Relationship Management
Build and maintain strong client relationships through consistent and personalized follow-ups.
Regularly communicate with clients regarding orders, promotions, and new services to drive repeat business.
Maintain accurate records of all sales activity, client interactions, and performance metrics using our CRM system.
Operations and Business Management
Ensure timely and accurate order submissions, proactively resolving any issues to maintain client satisfaction.
Collaborate with the team to optimize sales workflows and share insights to improve processes.
Training and Certification Period
This role includes a comprehensive two-month training period designed to set you up for success. During this time, you will:
Complete a structured training program to develop the knowledge and skills needed to excel.
Learn and apply LABEL's sales processes, product knowledge, and client engagement strategies.
Meet key benchmarks to track your progress and ensure you are on the right path.
Certification testing will be provided at the end of the training to confirm readiness. Successful completion of the training and certification process is required to begin selling independently.
Attributes We Value
You have a Hunter Mentality. You are motivated by pursuing leads, closing deals, and surpassing sales targets.
You are accountable, taking ownership of your responsibilities, consistently delivering on commitments, and owning both successes and areas for improvement.
You are ambitious and goal-oriented. You have an entrepreneurial spirit that thrives on hitting measurable objectives and finding new ways to succeed.
Self-Motivated and Entrepreneurial: You are proactive in identifying opportunities and taking initiative.
You are Charismatic and Personable. You have a natural ability to connect with clients and foster trust.
Professionalism: You consistently demonstrate reliability, integrity, and a polished demeanor in all client and team interactions.
You are detail-oriented. You ensure accuracy in every aspect of your work.
Coachable and Open to Feedback: You value personal growth and continuous improvement.
What We Are Looking For
1-2 years of experience in sales, cold calling, or customer service preferred.
Bachelor's degree or equivalent work experience.
Proven ability to meet or exceed sales goals is a strong advantage.
Why Label?
At LABEL, you'll be a key player in building one of the most exciting custom clothing brands in the U.S. While we are a company with over a decade of experience, we are in a dynamic growth phase, operating with the energy and innovation of a startup environment. As a CustomSpecialist, you'll have the tools, training, and support to thrive in a fast-paced, results-driven culture where your success drives the company's growth.
This is more than just a sales role; it's an opportunity to create a welcoming and professional atmosphere that leaves a lasting impact on clients, particularly during some of the most significant moments in their lives. You'll help expand our brand while building long-term relationships with clients and partners, all while honing your sales skills and becoming an expert custom clothier.
You'll participate in a comprehensive training program designed to provide exceptional service, technical expertise, and an elevated client experience. As part of a tight-knit operations and sales team, you'll enjoy the excitement and challenges of being part of a growing organization disrupting the custom clothing industry, with unlimited opportunities for career growth.
LABEL is committed to rewarding top talent with competitive compensation, full benefits, and a focus on professional development. If you're looking for a role where you can grow as fast as the brand, be part of something transformational, and help shape the future of custom clothing, LABEL is the place for you!
Compensation
We offer a competitive compensation package with uncapped commission potential-your earning power is limited only by your ambition. After your first year, your income is entirely performance-driven, with no ceiling on what you can achieve. To support your success from the start, we provide one year of training assistance pay, including a minimum income of $42,000 in your first year. With the right drive and determination, the sky's the limit-your success is in your hands.
$42k yearly 3d ago
Call Center Customer Service Representative
Pride Health 4.3
Customer support specialist job in New York, NY
Job Title: Call Center Representative - Healthcare | Contract
Shift:
Monday-Friday
9:00 AM - 5:00 PM
7.5 hours per day | 37.5 hours per week
Contract Duration: 8 Weeks
Pay Rate: $30 to $34/hr on W2
Job Description
Pride Health is seeking an experienced Call Center Representative to support a healthcare-based pediatric primary care call center in New York, NY. This role focuses on handling high-volume inbound and outbound calls while delivering professional, patient-centered customer service. The ideal candidate will be bilingual, highly organized, and comfortable working in a fast-paced call center environment.
Responsibilities
Handle incoming and outgoing calls professionally and efficiently
Answer inquiries, resolve complaints, and provide accurate information
Deliver excellent customer service to patients and caregivers
Actively listen to callers to understand concerns and needs
Document call details and outcomes accurately in computer systems
Perform additional duties as assigned
Required Qualifications
Minimum 2 years of call center or customer service experience
Bilingual (facility-specific requirement)
Strong verbal and written communication skills
Excellent active listening and problem-solving abilities
Proficiency with computers and call center systems
High School Diploma or GED
Why Work with Pride Health
Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors.
$30-34 hourly 2d ago
Customer Account Specialist(Manufacturing)
Ajulia Executive Search
Customer support specialist job in New York, NY
B2B
Cross-check invoices with purchase orders and delivery receipts.
Ensure pricing accuracy: Confirm unit prices, discounts, taxes, and totals match agreed terms.
Prepare bills of lading
Are you looking to make a career change to a stable company? This exciting opportunity offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance and paid PTO.Does this position match your future career goals?Then this opportunity could be the right fit for you.
Why should you apply?
Growth Opportunities
Great Pay
Excellent Benefits
Responsibilities:
Keep records of customer interactions, process customer accounts and file documents.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Client Interaction: Act as the main point of contact for clients, addressing inquiries and resolving issues promptly to ensure customer satisfaction.
Order Management: Process orders accurately and coordinate with production and logistics teams to ensure timely delivery.
Communication: Maintain clear and effective communication with clients regarding product specifications, order status, and any changes or updates.
Documentation: Maintain accurate records of client interactions, transactions, and feedback for continuous improvement.
Acknowledging and resolving customer complaints.
Process purchase orders in accordance with company policies and timelines.
Validate bills of lading to ensure proper shipment documentation.
Coordinate with the traffic department to confirm logistics and resolve transportation issues.
Partner with buyers and sales reps to address customer inquiries and resolve discrepancies.
Maintain organized and up-to-date customer files and order records.
Qualifications:
High School Diploma.
2+ years of experience in billing, order management, or account support-ideally in food manufacturing or logistics.
B2B
Exceptional attention to detail, especially with financial and shipping documents.
Strong organizational and communication skills.
Proficiency in billing software and Microsoft Office Suite (Excel, Outlook, Word).
Ability to thrive in a fast-paced, cross-functional team environment.
Proficient in MS Office Suite
Strong leadership qualities
Ask for Jasleen
*********************************
Ajulia Executive Search is a search firm specializing in Manufacturing, Finance, IT, Legal and Pharmaceutical positions. This is a confidential search for one of our preferred clients. It is a direct hire position that includes competitive compensation and full comprehensive benefit package.
#ZR
$34k-45k yearly est. 2d ago
Client Programs Liaison
American Society for The Prevention of Cruelty To Animals
Customer support specialist job in New York, NY
Are you a positive, engaging people person who thrives in a fast-paced environment? If so - and you love animals - you should consider the role of Client Programs Liaison at the ASPCA's 92nd Street facility.
The American Society for the Prevention of Cruelty to Animals (ASPCA) is seeking a friendly, engaging, reliable, and people-savvy Client Programs Liaison who is dedicated to helping animals by engaging community members directly in the ASPCA's local and national work. The Client Programs Liaison is a client services professional position that will have excellent knowledge of the ASPCA's many services, conflict resolution, client relations, and communication skills. They will effectively and professionally be the first point of contact for clients and other visitors - greeting them, connecting them with appropriate ASPCA services -- including by making referrals to medical and other service providers -- and providing information about ASPCA programs, services, and opportunities to contribute to the ASPCA's mission. They will direct clients appropriately and maintain logs of inquiries and daily schedules, communicate appropriate processes, including providing surrender prevention resources as needed.
As the Client Programs Liaison, you'll be a key part of the work to maximize the ASPCA's public engagement to ensure all visitors to this location will receive prompt attention and exceptional service within the parameters of the organizational guidelines.
Responsibilities:
Responsibilities will include, but are not limited to:
Client Relations & Hospitality - 60%
* Greet clients and their pets using a positive, non-judgmental, client-centered approach so clients feel at-ease about communicating their pet care needs
* Provide translation support (English/Spanish) between clients and the ASPCA teams as needed
* Utilize knowledge of ASPCA program areas to assist visitors with information and services to provide targeted support
* Support clients who walk in without an appointment compassionately and urgently to determine the best course of action. Through asking the client critical questions, determine if their pet's condition is unstable and needs immediate life-saving care. If their pet is in an unstable medical condition, liaise with the hospital to get an immediate medical assessment performed. If their pet is in a stable condition, direct them to get on the phone with our call center. If their pet's condition is not treatable under our medical criteria, offer them alternative resources to continue care.
* Support Volunteer and Foster Program recruitment efforts by providing appropriate literature regarding the application process
* Assist members of the public who are seeking surrender services by providing relevant intake support including surrender prevention information, and referrals to other shelters as appropriate
* Speak knowledgeably and actively seek out opportunities to engage the public in all available ASPCA services, animal welfare philosophies and techniques in responses to client's inquiries
* Knowledgeable about the Adoption Center's adoption process
* Liaise any NYPD interactions in the lobby, directing them to call appropriate information number or 92nd street forensics contact
* Complete and maintain a log of client interactions and inquiries and provide follow up as necessary
* Manage monetary and in-kind donations, express the ASPCA's appreciation for general donation inquiries and distribute donation receipt form
* Ensure relevant visitor information is consistently gathered through our database and analyzed on a quarterly basis in order to improve client experience
* Develop engaging content for the Lobby slideshow to keep visitors informed while waiting in the Lobby
* Manage intake of animal relinquishments as needed
* Other duties as assigned
Internal Communication & Collaboration - 20%
* Communicate and collaborate with peers and supervisors in alignment with the organization's Core Values
* Actively participate in ongoing training and team meetings as needed to stay updated on ASPCA programmatic updates, processes, and public engagement opportunities
* Collaborate with subject matter experts to keep all reference materials used to direct clients to services current
* Collaborate with our Creative team to ensure any public facing documents/files have our most recent branding and receive guidance when prompted
* Shadow or deploy with Community Engagement, Community Medicine, Relocation or National Response Team or shadow another ASPCA department once per year and occasionally participate in community outreach efforts
Conflict Resolution - 20%
* Proactively and effectively de-escalate high-pressure client interactions to navigate complex issues and reach appropriate solutions.
* Must be comfortable stepping into situations with no immediate or conventional resolution, maintaining unwavering composure and professionalism to manage client expectations and finalize the interaction with clarity, even when the ultimate outcome is unsatisfactory to the client.
* Working with program leaders, identify needs and solutions that improve client experience and reduce conflict
* Complete all required forms associated with the handling of inquiries and complaints in accordance with established procedures, complete incident reports as needed
Exemplify the ASPCA's Core Values:
* Has Commitment and dedication to improving the lives of animals
* Demonstrates Ownership and feels responsible for outcomes
* Believes in Team - that we are stronger together
* Seeks to Elevate others and reimagine what is possible
* Focuses on Impact, specifically making change for animals
Qualifications:
* Ability to communicate effectively, courteously, and professionally with a variety of individuals, some with pets, representing diverse cultures and backgrounds, in both spoken and written English and Spanish while maintaining confidentiality
* Commitment to the ASPCA's mission with a strong interest in animal welfare and serving low-income communities
* Thrives on providing exceptional customer service experiences; exemplary customer engagement skills
* Excellent team player who thrives independently in a fast-paced, shelter environment with exposure to dogs and cats daily
* Exceptional problem-solving abilities and sound judgment are required
* Strong computer skills, including Microsoft Office; familiarity with database software a plus (such as Canva and Airtable)
* Experience with and/or interest in working with underserved communities is required
* Ability to stay calm under pressure and de-escalate conflict in a positive and professional manner
* Ability to build and sustain positive and productive relationships within and across departmental teams, with volunteers and the public
* Ability to walk, bend, stand and reach constantly during a minimum 8-hour day; ability to lift up to 30 lbs., ability to walk dogs up and down stairs
Language:
Other languages desirable
Schedule:
* The schedule for this role is Tuesday-Saturday, 9-5pm and requires flexibility and the ability to adjust work hours and potentially days to accommodate varying needs, tasks, or commitments while maintaining productivity and meeting deadlines.
Compensation and benefits:
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.
For hourly roles: the target hiring range for this role is $26.75-$28.68 per hour.
For more information on our benefits offerings, click here.
Stay Connected - Join Our Talent Community
If you are interested in joining our team but do not see a position listed that fits your experience or interests, please visit our website to join our Talent Community and stay connected to future opportunities with the ASPCA.
Qualifications:
See above for qualifications details.
Language:
English (Required), Spanish (Required)
Education and Work Experience:
High School Diploma (Required)
Fear Free Shelter certification required, or must be obtained within first 90 days, High school degree or equivalent required, Minimum of four years of client service required, Social Services or relevant experience a plus
$26.8-28.7 hourly 7d ago
Customer Experience Specialist
Lumen 3.4
Customer support specialist job in New York, NY
Lumen is a leading health tech company empowering people to improve their metabolic health and lose weight sustainably, with revolutionary device-to-app technology that measures metabolism through a single breath.
Lumen helps 300,000+ people worldwide understand how their bodies respond to nutrition, sleep, exercise, and stress levels in real time. It provides individualized recommendations that prioritize high-impact habits to improve metabolism and help people reach their weight loss goals.
We are looking for a Customer Experience (CX) Specialist to play a key role in delivering exceptional support and building meaningful relationships with our customers in a fast-growing health-tech company.
Our CX team plays a critical role in ensuring a seamless customer journey, supporting users throughout their experience with our product, and helping them achieve their health goals with confidence and clarity.
As a CX Specialist, your focus will always be on providing empathetic, accurate, and timely support, while representing the voice of the customer internally and contributing to continuous improvement across our processes and customer experience.
This is an excellent opportunity to be part of a customer-centric team, work with cutting-edge technology, and grow your career in a mission-driven environment.
Responsibilities
Handle incoming customer inquiries via email and chat, providing accurate, clear, and timely assistance
Respond to customer reviews and feedback across multiple platforms in a professional and brand-aligned manner
Resolve customer issues efficiently, aiming for first-contact resolution whenever possible
Support order and account management, including memberships, cancellations, renewals, shipping, returns, and upsell opportunities in line with company policies
Perform basic product troubleshooting and explain results or app behavior clearly to customers
Identify, document, and escalate complex or high-priority issues to the relevant internal teams
Maintain high performance across key CX metrics, including response time, resolution rate, and CSAT
Actively contribute to improving processes, documentation, and the overall customer experience
What we're looking for
Excellent verbal and written communication skills in English
Proven experience in customersupport or customer experience, preferably in a B2C environment
Strong ability to handle challenging conversations, de-escalate issues, and respond with empathy and professionalism
Comfortable working with ticketing systems and support tools (Salesforce experience is a strong advantage)
High attention to detail and commitment to accuracy in customer communication
Strong time-management and multitasking skills, with the ability to prioritize effectively in a fast-paced environment
Willingness to learn and understand our product, including basic technical and results-related concepts
Skills that will help you excel in this position
A customer-first mindset with a genuine passion for helping people
Strong problem-solving and analytical thinking skills
Ability to balance efficiency with quality and empathy
A team player who communicates clearly and collaborates effectively across teams
Comfortable working with KPIs and performance goals
Curious, proactive, and motivated to continuously improve
$29k-46k yearly est. 2d ago
Airport Representative: Newark (EWR) or Philadelphia (PHL)
Worldstrides 4.6
Customer support specialist job in Newark, NJ
Company Introduction
WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world - and themselves - in new ways.
Job Description:
World Class Vacations by WorldStrides is a leader in student group travel and experiences. Hundreds of groups have trusted that we will deliver a safe, comprehensive, and educational experience. The Operations Team of World Class Vacations by WorldStrides is responsible for the successful implementation of group itineraries as assigned. From the time the group arrives at the airport, to the time the group departs, our team is in constant communication with the groups and acts as the main point-of-contact for Group Leaders. By providing an organized and easy travel experience, group leaders and students can focus on having fun during their trip.
Responsibilities:
This position reports to the Destination Operations Coordinator and Manager and is responsible for the facilitation of:
Group Resort Check-In and Check-Out
Hospitality Room Set-Up
Special Events (ex. Pizza Parties, Group Dinners, Special Ticketed Events, etc.)
Bus Move Operations
Daily Group "Float and Promote"
Luggage Pick-Up/Drop-Off
Team Communication
Other duties as assigned
Qualifications:
Hospitality Room Set-Up
Special Events Knowledge (ex. Pizza Parties, Group Dinners, Special Ticketed Events, etc.)
Bus Move Operations
Daily Group "Float and Promote"
Luggage Pick-Up/Drop-Off
Team Communication
Perks at Work:
* Competitive Compensation
* Mileage for vehicle (when applicable)
WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.
As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas.
$32k-43k yearly est. 5d ago
Aviation Front Desk Customer Service Representative
Atlantic Aviation FBO Inc.
Customer support specialist job in White Plains, NY
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.
$31k-40k yearly est. 7d ago
Customer Service Representative
Insight Global
Customer support specialist job in New York, NY
Title: Customer Service Representative
Duration: 4 month contract
The Customer Service Representative (CSR) will be responsible for contacting students who have been accepted into our charter school program and assisting them with the onboarding process for the new school year. This role requires excellent communication skills, attention to detail, and a commitment to providing exceptional service to our students and their families.
Key Responsibilities:
* Contact newly accepted students and their families to welcome them to the program.
* Provide detailed information about the onboarding process, including required documentation, important dates, and next steps.
* Answer any questions students and families may have about the program and the school.
* Assist with the completion and submission of necessary forms and paperwork.
* Coordinate with other departments to ensure a smooth onboarding experience.
* Maintain accurate records of all communications and interactions with students and families.
* Follow up with students and families to ensure all onboarding requirements are met.
* Address any concerns or issues that arise during the onboarding process in a timely and professional manner.
Required Skills & Experience
* High school diploma or equivalent; associate's or bachelor's degree preferred.
* Previous experience in customer service, preferably in an educational setting.
* Excellent verbal and written communication skills.
* Strong organizational and time management skills.
* Ability to work independently and as part of a team.
* Proficiency in Microsoft Office Suite and other relevant software.
* Bilingual skills are a plus.
$30k-39k yearly est. 2d ago
Route Service Representative
Krispy Kreme 4.7
Customer support specialist job in New York, NY
Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.
As a Route Sales Driver here at Krispy Kreme, you are responsible for the delivery of our iconic doughnuts from our shops to our A-Glazing customers. Our drivers are one of the most important parts of our organization! Route Sales Drivers should have a commitment to safety, teamwork, customer-focused behaviors, and a high energy level.
A TASTE OF WHAT YOU WILL BE DOING:
Safely operate a box truck within the designated local area to provide products and services to our customers and fresh shop locations.
Load and unload products; merchandise products correctly and maintain a neat display.
Follow the established route map to ensure the timely delivery of the product.
Adhere to safety, food safety, and Good Manufacturing Practices regulations.
Verify daily preventative maintenance of vehicle and maintain proper operator documentation while also maintaining cleanliness of truck.
YOUR RECIPE FOR SUCCESS:
At least 2 years of box truck or light freight driving experience.
Must be 21 years of age or over.
Valid driver's license.
Ability to work all necessary work schedules, including holidays/weekends.
Effective communication skills, both written and verbal
Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
MUST have a clean driving record (minimum of 3 years)
Able to meet DOT Medical Examiner Card eligibility requirements.
Travel Requirements: 0-10%
Must be authorized to work in the US without sponsorship.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Exposure to internal and external environmental conditions
Shop - fluctuating temperatures and noise levels
Exposure to known allergens including but not limited to nuts.
Adherence to dress code policy applicable to role
Noise of a production and/or processing area
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official for the position. The official job description will be provided during the application/interview process.
BENEFITS:
Weekly Pay
Career opportunities- we are growing!
Comprehensive benefits (medical, vision, and dental insurance)
Employee discount program
401K plan
PTO
Company events
Education Reimbursement
Adoption Assistance
Life Insurance
FSA/HSA Plans
Pet Insurance
Learn more at ******************
WHY KRISPY KREME?
At Krispy Kreme, we focus on:
Loving People:
* Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.
* Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.
Loving Communities:
At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.
In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.
In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.
Loving Planet:
* We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.
* We are working on reducing food waste through donation efforts, animal feed, and composting programs.
Krispy Kreme is an Equal Opportunity Employer:
At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
About Krispy Kreme
Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at ******************** or on one of its many social media channels, including **************************** and ****************************
Route Service Representative wage is $22.00 per hour.
How much does a customer support specialist earn in West New York, NJ?
The average customer support specialist in West New York, NJ earns between $36,000 and $88,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.
Average customer support specialist salary in West New York, NJ
$56,000
What are the biggest employers of Customer Support Specialists in West New York, NJ?
The biggest employers of Customer Support Specialists in West New York, NJ are: