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Best states for a customer support technician
Quoted expert
Kathleen Riley
- Rank 1 - 10
- 11 - 20
- 21 - 30
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- 41 - 51
Do you wonder which states in the U.S. are the best for customer support technicians? If so, we have the full list of best to worst states for customer support technician jobs for you to check out and see if you think it's time to move and start anew. Not all states fare the same when it come to job opportunity and pay.Pay, benefits, and opportunities vary greatly by state, and it's no different for customer support technicians. We found that Vermont is the best state in the nation for customer support technicians, and people in Long Branch earn the most in the field.
In order to get you the best states for customer support technicians, we looked at our data on jobs and wages -- specifically the average annual wage and the number of available jobs per capita.Vermont is the best state, and Long Branch is the city with the highest pay for customer support technicians.
10 best states for customer support technicians in 2026
1. Vermont
Total customer support technician jobs: 211 Average annual salary: $43,632 Lowest 10 percent earn: $26,000 Highest 10 percent earn: $72,000 Location Quotient: 1.78
2. Maryland
Total customer support technician jobs: 992 Average annual salary: $51,396 Lowest 10 percent earn: $30,000 Highest 10 percent earn: $86,000 Location Quotient: 1.01
3. New York
Total customer support technician jobs: 1,673 Average annual salary: $54,252 Lowest 10 percent earn: $31,000 Highest 10 percent earn: $92,000 Location Quotient: 0.84
4. New Jersey
Total customer support technician jobs: 989 Average annual salary: $54,321 Lowest 10 percent earn: $31,000 Highest 10 percent earn: $93,000 Location Quotient: 0.81
5. Delaware
Total customer support technician jobs: 194 Average annual salary: $48,258 Lowest 10 percent earn: $28,000 Highest 10 percent earn: $81,000 Location Quotient: 1
6. Massachusetts
Total customer support technician jobs: 1,136 Average annual salary: $53,025 Lowest 10 percent earn: $31,000 Highest 10 percent earn: $90,000 Location Quotient: 0.8
7. District of Columbia
Total customer support technician jobs: 438 Average annual salary: $47,513 Lowest 10 percent earn: $28,000 Highest 10 percent earn: $79,000 Location Quotient: 1.69
8. New Hampshire
Total customer support technician jobs: 365 Average annual salary: $42,680 Lowest 10 percent earn: $25,000 Highest 10 percent earn: $71,000 Location Quotient: 1.35
9. California
Total customer support technician jobs: 6,209 Average annual salary: $45,963 Lowest 10 percent earn: $30,000 Highest 10 percent earn: $69,000 Location Quotient: 1.37
10. Nevada
Total customer support technician jobs: 396 Average annual salary: $40,693 Lowest 10 percent earn: $27,000 Highest 10 percent earn: $60,000 Location Quotient: 1.23
Customer support technician jobsNear Columbus, OH
How Zippia determines the best states to be a customer support technician
You can read about how the best state rankings are calculated here.
Detailed list of the best states for a customer support technician
| Rank | State | Average salary | Lowest 10% earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | Vermont | $43,632 | $26,000 | 623,657 | 211 |
| 2 | Maryland | $51,396 | $30,000 | 6,052,177 | 992 |
| 3 | New York | $54,252 | $31,000 | 19,849,399 | 1,673 |
| 4 | New Jersey | $54,321 | $31,000 | 9,005,644 | 989 |
| 5 | Delaware | $48,258 | $28,000 | 961,939 | 194 |
| 6 | Massachusetts | $53,025 | $31,000 | 6,859,819 | 1,136 |
| 7 | District of Columbia | $47,513 | $28,000 | 693,972 | 438 |
| 8 | New Hampshire | $42,680 | $25,000 | 1,342,795 | 365 |
| 9 | California | $45,963 | $30,000 | 39,536,653 | 6,209 |
| 10 | Nevada | $40,693 | $27,000 | 2,998,039 | 396 |
| 11 | Kentucky | $40,731 | $26,000 | 4,454,189 | 647 |
| 12 | Rhode Island | $45,033 | $26,000 | 1,059,639 | 163 |
| 13 | Connecticut | $45,373 | $26,000 | 3,588,184 | 496 |
| 14 | Pennsylvania | $45,141 | $26,000 | 12,805,537 | 1,297 |
| 15 | Washington | $41,040 | $30,000 | 7,405,743 | 1,445 |
| 16 | Ohio | $43,308 | $27,000 | 11,658,609 | 1,143 |
| 17 | Illinois | $39,558 | $26,000 | 12,802,023 | 2,414 |
| 18 | Louisiana | $39,733 | $25,000 | 4,684,333 | 481 |
| 19 | Alabama | $38,162 | $24,000 | 4,874,747 | 801 |
| 20 | Georgia | $39,636 | $25,000 | 10,429,379 | 1,429 |
| 21 | South Carolina | $37,855 | $23,000 | 5,024,369 | 809 |
| 22 | Indiana | $38,786 | $25,000 | 6,666,818 | 844 |
| 23 | Hawaii | $38,558 | $32,000 | 1,427,538 | 203 |
| 24 | Wisconsin | $38,447 | $25,000 | 5,795,483 | 796 |
| 25 | Oklahoma | $36,792 | $25,000 | 3,930,864 | 505 |
| 26 | Michigan | $38,641 | $24,000 | 9,962,311 | 960 |
| 27 | Colorado | $38,126 | $27,000 | 5,607,154 | 996 |
| 28 | Arizona | $37,278 | $24,000 | 7,016,270 | 1,052 |
| 29 | Texas | $38,043 | $24,000 | 28,304,596 | 2,801 |
| 30 | North Dakota | $37,994 | $28,000 | 755,393 | 105 |
| 31 | Missouri | $36,024 | $24,000 | 6,113,532 | 1,127 |
| 32 | Virginia | $39,347 | $23,000 | 8,470,020 | 1,497 |
| 33 | Maine | $37,398 | $22,000 | 1,335,907 | 177 |
| 34 | Oregon | $38,516 | $27,000 | 4,142,776 | 522 |
| 35 | North Carolina | $37,903 | $23,000 | 10,273,419 | 1,179 |
| 36 | Arkansas | $34,082 | $22,000 | 3,004,279 | 547 |
| 37 | Minnesota | $37,284 | $26,000 | 5,576,606 | 816 |
| 38 | Tennessee | $35,664 | $23,000 | 6,715,984 | 664 |
| 39 | Florida | $35,750 | $21,000 | 20,984,400 | 2,415 |
| 40 | Alaska | $30,469 | $24,000 | 739,795 | 156 |
| 41 | Utah | $31,214 | $22,000 | 3,101,833 | 584 |
| 42 | Nebraska | $30,614 | $21,000 | 1,920,076 | 457 |
| 43 | Kansas | $35,536 | $24,000 | 2,913,123 | 328 |
| 44 | West Virginia | $34,845 | $21,000 | 1,815,857 | 161 |
| 45 | New Mexico | $32,797 | $21,000 | 2,088,070 | 316 |
| 46 | South Dakota | $30,200 | $21,000 | 869,666 | 183 |
| 47 | Montana | $32,124 | $24,000 | 1,050,493 | 135 |
| 48 | Iowa | $32,461 | $22,000 | 3,145,711 | 395 |
| 49 | Mississippi | $32,546 | $20,000 | 2,984,100 | 233 |
| 50 | Idaho | $30,146 | $22,000 | 1,716,943 | 201 |
| 51 | Wyoming | $31,048 | $22,000 | 579,315 | 64 |
Highest paying states for customer support technicians
| Rank | State | Avg. Customer Support Technician Salary |
|---|---|---|
| 1 | Vermont | $43,632 |
| 2 | Maryland | $51,396 |
| 3 | New York | $54,252 |
| 4 | New Jersey | $54,321 |
| 5 | Delaware | $48,258 |
| 6 | Massachusetts | $53,025 |
| 7 | District of Columbia | $47,513 |
| 8 | New Hampshire | $42,680 |
| 9 | California | $45,963 |
| 10 | Nevada | $40,693 |
| 11 | Kentucky | $40,731 |
| 12 | Rhode Island | $45,033 |
| 13 | Connecticut | $45,373 |
| 14 | Pennsylvania | $45,141 |
| 15 | Washington | $41,040 |
| 16 | Ohio | $43,308 |
| 17 | Illinois | $39,558 |
| 18 | Louisiana | $39,733 |
| 19 | Alabama | $38,162 |
| 20 | Georgia | $39,636 |
| 21 | South Carolina | $37,855 |
| 22 | Indiana | $38,786 |
| 23 | Hawaii | $38,558 |
| 24 | Wisconsin | $38,447 |
| 25 | Oklahoma | $36,792 |
| 26 | Michigan | $38,641 |
| 27 | Colorado | $38,126 |
| 28 | Arizona | $37,278 |
| 29 | Texas | $38,043 |
| 30 | North Dakota | $37,994 |
| 31 | Missouri | $36,024 |
| 32 | Virginia | $39,347 |
| 33 | Maine | $37,398 |
| 34 | Oregon | $38,516 |
| 35 | North Carolina | $37,903 |
| 36 | Arkansas | $34,082 |
| 37 | Minnesota | $37,284 |
| 38 | Tennessee | $35,664 |
| 39 | Florida | $35,750 |
| 40 | Alaska | $30,469 |
| 41 | Utah | $31,214 |
| 42 | Nebraska | $30,614 |
| 43 | Kansas | $35,536 |
| 44 | West Virginia | $34,845 |
| 45 | New Mexico | $32,797 |
| 46 | South Dakota | $30,200 |
| 47 | Montana | $32,124 |
| 48 | Iowa | $32,461 |
| 49 | Mississippi | $32,546 |
| 50 | Idaho | $30,146 |
| 51 | Wyoming | $31,048 |
Expert opinions on the best states for customer support technicians
Are there any particularly good places in the United States for customer support technicians to find work opportunities?
Kathleen Riley
Professor, American University
My computer science students from the class of 2020 had a variety of experiences when they entered the job market after graduation. Those who had already signed on at companies like Amazon or Google, whose business stayed strong during the pandemic and whose workplace models adjusted easily to remote work, had a relatively easy time starting their industry jobs. Others, especially those who had planned to work for companies whose business depended on clients or industries which suffered under the pandemic, saw delays, changes in their work plans, and even cancellations of contracts; several found themselves job hunting again over the summer, interviewing remotely and having to assess companies without setting foot outside their own home. Fortunately, there are still a lot of jobs out there for Computer Science graduates, and most of the students I know have found other placements or are well into that process.
We all know about the abundance of computer science opportunities in the Silicon Valley, the Dulles Technology corridor, and other tech hubs, but there is also an abundance of computer science opportunities in large and small cities throughout the country. In addition to businesses whose focus or products are technology-related, many other businesses have significant technology and computer science needs that are provided in-house, and those who thrive and survive will continue to hire.
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Updated January 8, 2025