Customer support technician work from home jobs - 1203 jobs

Required Skills & Experience - 3+ years Help Desk Experience, ideally providing remote support in a call center environment with an excellent customer service background - A+ certification - Reliable internet - Strong Technical Aptitude (Active Directory, VPN, Network Printers, Microsoft Outlook, Mobile Device Management, etc.) - Experience in call center (30+ call/day) - Ticketing Experience (ServiceNow preferred) - Experience logging calls from end users - Excellent Communication Skills Job Description Insight Global is seeking a strong Service Desk Technician for a large, enterprise level building supplies manufacturing company. This position is FULLY REMOTE. This person will be the frontline support for internal customers nation-wide, responsible for password resets, software / hardware troubleshooting, VPN support and connectivity issues. We are looking for an experienced service desk technician who is comfortable in a fast-paced environment with a background working in a call center with excellent customer service skills. You will be taking inbound calls through Cisco Finesse, logging tickets via ServiceNow and handling password resets for Active Directory, Ceridian Dayforce and Foundations E-Learning Platform. This is an ongoing contract with possibility of conversion to FTE. Pay $22/hr M-F, 40 hours/week •Available Shifts: o 6:00am - 3:00pm CT o 8:00am - 5:00pm CT A PC, docking station, extra monitor and headset will be provided. Please apply right away if you are interested!

Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a full-time Intellectual Property (IP) Patent Docketing Specialist to provide timely and effective docketing and administrative support to the Intellectual Property Group. Responsibilities include, but are not limited to: Review, docket and distribute a high volume of incoming correspondence from the USPTO, WIPO and foreign associates according to established procedures Review and update docket based on USPTO filing receipts, WIPO confirmations, and correspondence from foreign associates according to established procedures Update docket based on docket answers/instructions received from attorneys and paralegals Monitor daily docket to ensure all deadlines are met Perform monthly status check of pending US patent applications Manage incoming and outgoing transferred files Respond to internal inquiries; generate reports as needed by the IP group Save correspondence in document management system to maintain electronic files Required Skills Include: Working knowledge of US and International patent and trademark prosecution processes and their associated rules and procedures Analytical reasoning skills and ability to interpret rules and instructions accurately Excellent organizational and follow-up skills Comfortable and efficient at calculating dates Detail oriented; ability to perform routine tasks and maintain concentration for long period of time. Ability to prepare accurate, highly detailed work; excellent proofreading skills. Proficient with MS Office applications 6+ years intellectual property experience in a law firm or legal services environment Prior IP docketing experience required, prior patent docketing experience preferred. Prior IP docketing experience using computer database programs, specifically FIP is highly preferred Undergraduate degree preferred We offer an excellent compensation and benefits package. Job Type: Salary Salary Range: $92,000 - $105,000 (Actual salary is based on experience and job qualifications.) Bonus: Discretionary holiday bonus Benefits: Paid Time Off, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, 401k Profit Sharing Plan, and Transportation Program Please submit your resume, cover letter, and salary requirements. EOE #LI-PT1 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Location: Remote (East Coast - 7am ET - 4pm ET) Position Summary: The IT Help Desk Technician assists in managing our ticketing system, MDM software, and AWS platform while overseeing the onboarding and off boarding IT activities associated with employee profiles. Position Responsibilities: Research end user issues independently, when needed, and document/develop a solution per company standards Developadditional MDM automation to facilitate user onboarding Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software. Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business. Responsible for all onboarding and offboarding related IT activities, including system-wide access,purchasing and retrieving of equipment, upgrades, asset tagging, etc. Create Exchange rules to address spam/phishing emails as needed. Collaborate with the IT Engineering team to drive systemic improvements to email filtering system. Promptly respond to user requests via ticketing system/phone calls/IM Assist users with access/system issues Write and update documentation for user reference Help build andestablish procedures for newly established team Participate in a Help DeskOnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. Work hours: 7am ET - 4pm ET Minimum Qualifications: 2+ Years experience in a Help Desk role (preferably in a medium or larger company) Acustomer-oriented approach to problem resolution Experience supporting Mac hardware/OSX in a Help Desk environment Experience supporting remote users in a distributed environment Experience with Jira Service desk or a similar ticketing system Experience with Office 365 suite Salary Range$24-$28 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at*********************************************

IT Training Specialist Location: Los Angeles, CA 90032 (? Remote work is acceptable, with a preference for local candidates or those within Pacific or Central Time Zones. **NO EST**) Duration of Assignment: 6 - Months - Possible Extension An IT Training Specialist is needed to serve in the capacity of an educator in which s/he will perform a range of educational support roles for newly implemented technology and applications including end user training, new employee training, post implementation optimization and stabilization training, remediation training and instructional design and development of a collection of educational settings such as computer lab learning, eLearning, webinars, classroom, large conference rooms, etc. The Training Specialist will also be responsible for small project management initiatives and investigation intermittent technical problems. Minimum Education: • Bachelor's Degree Degree in a related field required. Minimum Experience: • Minimum 3 years of proven IT training experience, preferably in a healthcare setting. • Competency in both Ambulatory and Inpatient Cerner clinical bundle of applications • Proficiency in of Microsoft Office suite of applications including but not limited to Word, Excel, PowerPoint, Office, and Visio • Experience training business applications such as ServiceNow, Kronos, Lawson, etc. a plus • Ability to understand business and clinical application workflows • Experience writing eLearning scripts a plus • Hands-on experience developing a range of training materials including but not limited to participant guides, job aids, quick reference guides, short video tutorials • Experience utilizing SnagIt • Experience working in large and dynamic project environment preferred • Proven track record of excellence as a professional Accountabilities: • Present information, using a variety of instructional techniques and formats such as role playing, team exercises, group discussions, videos and lectures. • Schedule classes based on availability of classrooms, equipment, and instructors. • Create “self paced” learning avenues using video, audio and other computer based learning tools. • Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials. • Develop specific classroom style training programs for new applications and hardware. • Monitor, evaluate and record training activities and program effectiveness. • Evaluate training materials prepared by departmental instructors, such as outlines, text, and handouts. • Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, or endusers. • Design, plan, organize and direct orientation and training for employees on Information Technology applications. • Keep up with technology developments in area of expertise by reading current journals, books and magazine articles.

Symetra has an exciting opportunity to join ourinvestmentsteam asan IT Systems Analyst Intern! RoleOverview As a Systems Analyst intern with the Investments IT team,you'llgain hands-on experience working with financial technology that powers investment operations.You'llbe part of real projects, contributing to system implementations, reporting modernization, and process improvements. This role is designed to give you meaningful exposure to both technical and business analysis work. Symetra's Internship Program for Summer 2026 is entirely remote - all interns will learn and work in a virtual setting. The internship duration is12 weeks, running from May 18 - August 7, 2026. Company Overview Symetra Investment Management ("SIM") is a SEC-registered investment advisory firm with approximately$78 billionin assets under management as of March 31, 2025.Symetra Financial Corporation ("SFC"), a diversified financial services company with$68.4 billionin assets as of December 31, 2024, headquartered in Bellevue, Washington,is the sole shareholder of SIM. SFC is also the holding company of Symetra Life Insurance Company ("Symetra Life"), which was founded in 1957, and has insurer financial strength ratings of 'A' by A.M. Best and Standard & Poor's and 'A1' by Moody's. Symetra Life is among the top 40 largest life insurance companies in the United States (based on statutory admitted assets as of December 31, 2024) and has approximately2.3 million customersand over 2,600 employees nationwide. SFC is a wholly owned subsidiary of Sumitomo Life Insurance Company, a mutual life insurance company with head offices in Osaka and Tokyo, Japan. Founded in 1907, Sumitomo is one of the largest life insurance companies in Japan with$319 billionof assets as of March 31, 2024.SIM has recently begun marketing its investment management services to third-party institutional investors. Key Projects and Intern Contributions Loan Origination System Replacement (Microsoft Dynamics CRM Moody'sCreditLens) Conducting analysis and documenting current vs. future workflows Assistin testing LOS for internal employees and the Mortgage Loan Portal for external Mortgage Bankers Help create user guides and quick reference materials for system users Reporting Modernization (SSRS/SSIS Power BI) Assistwith the migration effort andvalidateinventory of extracts and reports during migration Test Power BI subscriptions and automation workflows Build a small self-service dashboard in Power BI that pulls sample data and highlights best practices. Additional Mini-Projects Refresh andimprovesystem documentation(ServiceNOW& Azure DevOps) Create anonboarding guidefor new employees to Symetra Investment Management (SIM) for managers to follow Prototype aPower Automate flowto streamline a repetitive process or to replace subscriptions in SharePoint Learning& GrowthOpportunities: Troubleshooting:Shadow analysts during incident resolution and document solutions Requirements Gathering:Attend sessions, take notes, and help translate conversations into structured requirements Tech Stack Exposure:Gain familiarity with AWS, Azure DevOps, Azure AD, SQL Server,ServiceNOW, Mainframe, and more Collaboration:Sit in on meetings with business partners to understand how IT supports investments Your education, experience, and skills Must be enrolled in a Bachelor's or GraduateProgram SQL or database basics (from coursework or projects) Microsoft Excel and Office for data analysis Interest in financial markets or investment concepts Exposure to project management or collaboration tools What we offer you Fully remote internship. We ship you the equipment you need to enjoyworkfrom the comfort of home. Compensation: Hourly Range: $22.00-25.00 Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and mustmaintainauthorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: MinimumInternet Speed: 100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." Internet Type: Fiber, Cable (e.g., Comcast, Spectrum), or DSL. Not Permissible: Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applyingtojobs at Symetrayou'llbe asked totest your internetspeed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will berequired(after theinitialphone screen) to be on video for all interviews.Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure tocomply withverification procedures may result in: Disqualification from the recruitment process Withdrawal of a job offer Termination of employment and other criminal and/or civilremedies, iffraud is discovered We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country.We'rebuilding a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multipleperspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our effortshere. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work,we'reguided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitiveprice,we communicate clearly andopenlyso people understand whatthey'rebuying, and we design products-andoperateour company-to stand the test of time.We'recommitted to showing up for our communities,lifting upour employees, and standing up for diversity,equityand inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit:careers #LI-CM1 #LI-REMOTE

Tier I Helpdesk Analyst Clearance Requirement: U.S. Citizen or Permanent Resident eligible for Public Trust clearance Hourly rate: $18 - $20 per hour Who We Are At RCG, we're more than just a federal contracting company - we're a team of innovators, problem-solvers, and collaborators. Proudly Certified as a Great Place to Work, we are committed to building a culture where people can grow, contribute, and thrive while delivering exceptional IT services to government clients. The Opportunity We're seeking a Tier I Helpdesk Analyst to join our support team on a federal government contract in Suitland, MD. This role is ideal for IT professionals who enjoy solving problems, helping users, and keeping technology running smoothly. As the first line of defense, you'll be the go-to resource for troubleshooting and resolving user issues across hardware, software, and network systems - making a real difference every day. What You'll Do Provide front-line technical support via phone, email, web, and in-person interactions. Assist users with issues related to email, directories, operating systems, and desktop applications (Windows and Mac). Troubleshoot and resolve hardware/software issues for PCs, printers, and peripherals. Document and track user issues, resolutions, and follow-ups in the ticketing system. Escalate complex issues to higher-level support as needed, ensuring timely resolution. Deliver excellent customer service by clearly communicating with users and managing expectations. Contribute to helpdesk documentation, including user guides and troubleshooting procedures. Participate in team meetings and share input to improve helpdesk processes. What We're Looking For High School Diploma or equivalent (Associate's or higher preferred). 2+ years of technical support experience, providing phone and in-person assistance for email, directories, Windows desktop apps, and contract-specific applications. Experience as the initial point of contact for troubleshooting hardware and software issues (PCs, printers, peripherals). Familiarity with ticketing systems to manage and track support requests. Strong problem-solving skills, with the ability to work independently or under general direction. Excellent written and verbal communication skills - able to explain technical issues to non-technical users. U.S. Citizen or Permanent Resident eligible for Public Trust clearance. Preferred Skills & Certifications Associate's degree in IT, Computer Science, or related field. CompTIA A+, Network+, or similar certifications. Familiarity with ITIL best practices. Prior experience supporting federal government environments. Why You'll Love Working Here Certified Great Place to Work - supportive and inclusive culture. Competitive pay and benefits package. Opportunities to grow and advance your IT career. Make a direct impact by supporting mission-critical government operations. Equal Opportunity Statement RCG, Inc. does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, sexual orientation/gender identity, or national origin. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ready to kick-start your next IT career step? Apply today and bring your technical skills to a team that values innovation, collaboration, and excellence.

Remote Neuroradiologist - University of Vermont Health The University of Vermont Health's Department of Radiology is seeking a board-certified or board eligible neuroradiologist to join our growing radiology team. This is a full-time remote opportunity to practice high quality neuroradiology in collaboration with a well-established academic medical center - all while enjoying the flexibility and work life balance of fully remote work. Position Details: Work Remote: 100% remote position, flexible schedule options available. Teaching Opportunities: This role is integrated into an academic neuroradiology division with at-the-workstation resident and fellow teaching which can all be done remotely. There is no research requirement. Comprehensive Neuroradiology Practice: Interpret a full spectrum of adult neuroradiology exams including - brain, spine, head and neck MRI, & CT. Collaborative Environment: Work closely with a collegial group. Schedule: No evening shifts. Competitive vacation schedule. 6-8 weeks/year covering pager to answer resident questions after hours. Benefits: PSLF eligible Comprehensive benefits package that includes health, dental and vision 403(b) retirement plan CME reimbursement Malpractice coverage Competitive Salary: $539,000-$559,000* - Call included About the University of Vermont Medical Center: UVMMC serves as the major tertiary referral center, level 1 trauma center, and primary stroke center for Vermont and northeastern upstate New York In addition to UVMMC, the UVM Heath Network includes several community hospitals in Vermont and New York with an integrated PACS/EMR and ability to read studies remotely from any site Facilities include state-of-the-art MRI and CT scanners with a close business and technical development relationship with a major vendor Dedicated Division of Neuroradiology with experienced staff Collaborative multidisciplinary conferences with neurosurgery, neurology, ENT, pathology, and radiation oncology - can participate in all remotely For more information, please contact: Matt Canasi (Network Recruiter) *************************

***No agencies or 3rd party Recruiters please. Thank you! *** Who we are: Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a unique national home lender with a reputation of amazing service, customer satisfaction, employee retention, and happiness. We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. Our brand is known for on-time closings - a key core conviction of Cornerstone. We have successfully navigated our company through many industry cycles and changes in regulations. We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us. Who we are looking for: The Empower Support Associate is a member of the Empower Help Desk support team providing Tier I level support to Production / Operations team members. Provide support and assistance to customers facing issues from internal team members with loan products, loan-level Empower issues or services. This includes answering questions, troubleshooting technical problems, and resolving complaints, all while ensuring a positive customer experience. Responsible for assisting Production / Operations team members on a day-to-day basis with Empower loan level related issues. Ensure timely, accurate answers to inquiries and escalate Tier 2/3 issues to the Product team. Location: Remote / Work from home Compensation: $40-60k/yr Hours - Must to be available to work hours between times below and for weekend rotation. 7:00 am (central) to 9:00 pm (central) Weekdays 9:00 am (central) to 6:00 pm (central) Saturday Noon (central) to 6:00 pm (central) Sunday Key Responsibilities: Address Production / Operations team members email and calls for loan level related problems, providing resolution. Provide excellent customer service to end users by communicating all stages of progress in resolution of the reported problem. Research, resolve these inquiries related to loan level issues. What you'll need to be successful: Strong written and verbal communication skills Teamwork and customer service necessary Initiative-taking and energetic Strong computer and technology-related skills Professional demeanor Knowledge of Mortgage Products, Fee's, Income Calculation, Disclosing, TRID Must be extremely organized. DU/ LPA Knowledge Computer savvy and strong ability to pick up quickly on new systems. Possess strong knowledge of MS Office Strong mortgage / origination knowledge Ability to follow up with multiple tasks / cases daily. Able to work independently and proactively, prioritizing workload and manage multiple tasks throughout the day while keeping your cool Experience in Empower is a plus. Able to work independently and proactively, prioritize workload and manage multiple tasks. What we offer: Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus. What to do next: If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

We are looking for Michigan-based veterans to join our growing IT team. This entry-level opportunity is designed specifically for veterans who were honorably discharged between 2012 and 2025 and are ready to transition into a civilian career in information technology. No prior IT experience is required. We provide hands-on training, mentorship, and ongoing support to help you succeed. **Key Responsibilities** * Set up, monitor, and maintain computer systems and networks * Identify and resolve basic hardware and software issues * Learn to install, configure, and update IT equipment and applications * Follow cybersecurity, data protection, and company compliance standards * Collaborate with a fully remote IT support team **Ideal Candidate** * U.S. military veteran honorably discharged between 2012 2025 * Resides in Michigan * No previous IT experience required * Strong communication and teamwork skills * Motivated to learn and build technical expertise **Compensation & Benefits** * Hourly pay ranging from $26 $33 * Flexible remote work options * Paid IT training and industry-recognized certifications * Veteran-friendly workplace with clear career advancement paths **Apply today and begin your next mission building a rewarding career in IT.**

We're looking for an Integration Support Specialist (ISS) to join Procore's ERP Support Team. In this role, you'll assist customers with troubleshooting sync-related errors that populate with Procore in relation to their ERP integration. The primary goal of this role is to diagnose, resolve, and investigate complex technical issues related to Procore's financial ERP integrations. As an Integration Support Specialist, you'll partner with customers, internal support teams, and development team members to provide tier 2 support across chat, email, and phone channels. Use your analytical skills, technical troubleshooting background, and problem-solving abilities to identify issues and ensure efficient problem resolution. This position reports into Manager, ERP Support and can be based remotely within the US. We're looking for someone to join us immediately. What You'll Do Investigate and resolve complex tier 2 technical issues for Procore's ERP Integrations, focusing on errors related to accounting software like Sage or QuickBooks. Troubleshoot integration technical issues that occur within the customer's Windows environment or Procore's internal microservices, often working in a queue-based system. Provide support for live customer interactions (phone and chat) as well as email, managing interruptible work while prioritizing customer experience. Manage efficiently a backlog of cases in ticketing systems like Salesforce, Jira, or Zendesk while actively taking on new cases daily. Escalate issues appropriately by collaborating with development team members to submit JIRAs and resolve API-related errors. Navigate technical ambiguity with confidence, applying strong problem-solving skills to diagnose brand new issues. Demonstrate a commitment to Ownership by taking accountability for customer outcomes and driving issues to resolution. Communicate openly and clearly with customers and internal stakeholders, providing transparent and optimistic updates throughout the troubleshooting process. What We're Looking For 2+ years of technical support experience in a contact center environment, with a Bachelor's degree or equivalent work experience. Proven background in providing technical support for complex software integrations, with specific experience with accounting software like Sage or QuickBooks being a huge plus. Experience in a queue-based technical support role, providing assistance via live phone, chat, and email channels. Familiarity with ticketing systems such as Salesforce, Jira, or Zendesk is a significant advantage, demonstrating proficiency in managing ticket escalations. Strong analytical and technical troubleshooting skills; enjoys working with details and numbers to diagnose root causes rather than following a basic script. Ability to embody Procore's core values of Ownership, Openness, and Optimism, thriving in a collaborative and problem-solving environment. Strong customer support and client relation skills, prioritizing a customer-focused approach. Ability to prioritize multiple tasks effectively and execute on resolutions under pressure. Additional Information Base Pay Range: 24.80 - 34.10 USD Hourly This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

The Pennsylvania Public School Employees Retirement System (PSERS) serves over 500,000 active and retired public-school employees through its defined benefit and defined contribution plans. We are looking for an Informational Technology Generalist 2 to join our Bureau of Information Technology, Business Application Division to support the agency's imaging system, scanning software, and the master document inventory for PSERS mission critical pension application. If you have technical experience with imaging and scanning software, imaging workflows, as well as strong communication and documentation skills this opportunity may be the right next step in your career. Apply today! DESCRIPTION OF WORK The Information Technology Generalist 2 serves as the Imaging System Administrator and as such performs deployment, installation, planning, and support functions. This position performs administrative and consultative work advising staff on capabilities and limitations of available information technology and provides expertise and leadership for all phases of the comprehensive Imaging storage and retrieval system. In this role you will be responsible to serve as the Scanning Capture and Analytics application Administrator; provide expertise on issues, problems, solutions, and capabilities and limitations of imaging and scanning technologies; handle needed interfaces between imaging and scanning systems with other agency business applications; and provides help desk support for issues with imaging, scanning, and document processing. Candidates who will be successful in this role will have the ability to communicate both written and verbally and are able to manage workloads and prioritize. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 7:30 AM to 3:30 PM, Monday - Friday, with a 30-minute lunch. Work hours may be flexible and can be discussed during the interview. Telework: You may have the opportunity to work from home (telework) part-time. You will be required to report in-office based on operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: One year as an Information Technology Generalist 1, Applications Developer 1, or Network Specialist 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Four years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services; or Two years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; or A bachelor's degree in any information technology field; or An equivalent combination of experience and training. Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirements: A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

Here at Lower, we believe homeownership is the key to building wealth, and we're making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience. With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we're a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger. Job Description: The Mortgage Technology (MT) Support Analyst II plays a key role in supporting, troubleshooting, and optimizing mortgage technology systems that drive the loan lifecycle from application to closing. This position serves as an advanced resource for diagnosing and resolving technical issues, maintaining user functionality, and supporting system improvements. The MT Support Analyst II partners closely with business users, technology teams, and leadership to ensure seamless operations and continuous improvement of mortgage technology tools. Pay Range: $32-36/hr Duties and Responsibilities: Provide advanced analysis, troubleshooting, and resolution for end-user support requests across LOS, POS, and Process Automation systems. Monitor ticket trends, identify recurring issues, and recommend process or training improvements. Escalate and collaborate with development and product teams for complex system issues. Assist with system administration tasks, including user setup, maintenance, and access management. Support communication and training related to technology changes, enhancements, or system outages. Maintain system documentation to capture solutions, root causes, and best practices. Participate in special projects as a subject matter expert and provide input on process improvements. Deliver exceptional customer service and serve as a trusted support resource for end users. Position Specifications/Requirement: Associate's or Bachelor's degree in IT, Business, or related field, or equivalent work experience. 1-3 years of experience in technical support, preferably in a help desk, mortgage technology, or financial services environment. Familiarity with mortgage industry processes and exposure to supporting ICE's Encompass software (experience with the desktop version of Encompass LOS and Ncino strongly preferred). Strong problem-solving, analytical, and troubleshooting skills. Excellent communication skills, with the ability to explain technical concepts to non-technical users. Proven ability to prioritize and manage multiple requests in a high-volume, fast-paced environment. Customer-focused mindset with strong organizational skills and attention to detail. Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Privacy Policy

DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people. Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities: Examples of key duties are interpreted as being descriptive and not restrictive in nature. Identifies, diagnoses, and resolves any assigned support requests Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system Provides one-on-one end-user problem resolution over the phone Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements On-going self-training to preserve professional skillsets required to perform job duties Provide after-hour support for clients during scheduled on-call rotation Assist in Managed IT Projects as instructed by Project Team Manager Assists in creating materials/documentation for end-user frequently asked questions (FAQs) Train users on network login, printing, accessing network shares, printing, scanning and software applications Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues Takes ownership of tasks and follows through to ensure complete resolution Takes a personal interest in, and responsibility for, quality of work performed, or work associated with Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members Provide accurate time estimates for how long a task will take to complete Understand that the success of individuals is measured by the success of their teams Qualifications: Excellent verbal and written communication skills 1-3 years experience providing IT support to end users Managed IT Services experience desirable Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365 Experience leveraging PSA ticketing system and RMM tools for remote management Certifications such as CompTIA A+ are desirable Work Week Format: Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC) Remote Work Schedule varies based on scheduling and approval by Service Manager Lunch schedule varies on team availability and is limited to one hour Attendance to training or called meetings is mandatory Mandatory on-call rotation schedule as required

We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability. EVPassport is a worldwide company with team members spread across the United States and Europe, so it is essential that the individual filling this role is comfortable with 'time zone hopping'. We have other team members that will also be controlling IT systems but this individual will be the lead in onboarding new users, integrating new applications / services, and onboarding, off-boarding team members. Responsibilities Set up workstations with computers and necessary peripheral devices (routers, printers etc.) Knowledge of Google Workspace, Slack, Salesforce, Figma, JIRA, Zendesk, Okta, 1Password, and others Experience with mac OS, Windows 11, iPad OS, and iOS Understanding of VPN access Familiarity with SSO implementations with FIDO keys Bonus points if knowledgeable in Apple Business Essentials, Kandi and / or JAMF Check computer hardware (mostly laptops) to ensure functionality Install and configure appropriate software and functions according to specifications Assist with security training and implementing new processes to ensure corporate security compliance Develop and maintain local networks (office networks) in ways that optimize performance Ensure security and privacy of networks and computer systems Provide orientation and guidance to users on how to operate new software and computer equipment Organize and schedule upgrades and maintenance without deterring others from completing their work Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records/logs of repairs and fixes and maintenance schedule Identify computer or network equipment shortages and place orders Requirements Proven experience as IT Technician or relevant position Excellent diagnostic and problem solving skills Excellent communication ability Outstanding organizational and time-management skills In depth understanding of diverse computer systems and networks Good knowledge of internet security and data privacy principles Degree in Computer Science, engineering or relevant field Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional) Benefits As part of full-time employment, we offer health care, dental, and vision benefits from leading providers. Each employee is entitled to unlimited paid time off and sick leave. Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick & Public Holidays) Work From Home Stock Option Plan

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Technical support professionals who provide in-person support to internal employees, remote workers, or external customers and require skills specific to this unique form of customer contact. Qualifications • Exceptional communication and customer handling skills • Experience working with ticketing system. • Strong analytical skills and quality conscious • Should work in 24/7 rotational shift timing • Should resolve technical problem (over a phone/Chat or remote systems support) • Basic Understanding of Windows XP/Win 7. • Basic Understanding of Email configuration and support on MS office tools. • VPN troubleshooting and Incident Management. • Basic Understanding of Microsoft Office products (Excel, Word and Power Point Etc.) • Basic Understanding of Network Concepts • Basic Understanding of AD • Basic Understanding of troubleshooting Mobile Devices • Independently resolve tickets within SLA Adheres to standard operating procedures / work instructions • Follow the escalation process • Follow the shift hand-over process • Update work logs • Update the knowledge base • Coaching fresher's to be independent • Coaching analysts for correct routing of tickets, capturing critical information • Technically upgrade across versions of environment when required • Adhere to organization policies and procedures Additional Information Client : HCL America; This is a Contract-to-Hire role.

As a Junior equipment Operator with APTIM, you will operate excavator, off road truck skid loader, man lift and extend a boom forklift fusion machines for installation of HDPE piping at the landfills we do our projects on. Key Responsibilities/Accountabilities: Follow all maintenance and safety procedures. Connect sections of pipe, using HDPE welding machines and PVC pipe with Glue and primer. Maintain and adjust machinery to ensure proper performance. Operate off road trucks and excavators on side slopes. Measure materials or objects for installation or assembly. Mix substances or compounds needed for work activities. Repair or replace defective parts of machinery, such as rotary drill rigs, water trucks, air compressors, and pumps using hand tools. Install well heads and valves Basic Qualifications: Have a knowledge of safely operating assigned equipment. Loads, transports, and unloads materials, tools, equipment and supplies. Performs minor maintenance or cleaning activities on tools and equipment. May require a high school diploma or its equivalent with previous years of experience in the field or in a related area. PHYSICAL REQUIREMENTS: Strength: Standing 50% Walking 20% Sitting 30% Lifting 35 lb. Carrying 35 lb. Pushing 0 ft-lb. Pulling 0 ft-lb. 2. Climbing O Balancing O 3. Stooping O Kneeling O Crouching O Crawling O Reaching Handling C Fingering C Explanation for Symbols: NP=Not Present, O=Occasionally (0-33%), F= Frequently (34-66%), C=Constantly (67-100%) About APTIM APTIM enhances the quality of the environment, wellbeing of people, resilience of communities, and opportunity for employees to make a difference, not just a living. A leading professional solutions firm, we specialize in environmental, sustainability, resilience, and infrastructure solutions. Our team of experts provide these integrated solutions for forward-thinking government agencies, commercial and industrial clients, and energy customers. Together, we create sustainable and resilient communities for all. What you can expect from APTIM: Work that is worthy of your time and talent Respect and flexibility to live a full life at work and at home Dogged determination to deliver for our clients and communities A voice in making our company better Investment into your personal and professional development As of the date of this posting, a good faith estimate of the current pay range for this position is $20 to $26 per hour. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM. Employee Benefits APTIM Envir & Infra LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************ Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and several carriers to find the right benefits that work for them in their location. Company paid and optional Life insurance Short-term and long-term disability insurance Accident, Critical Illness, and Hospital Indemnity coverage Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law) 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here: APTIM 401(k) Guide APTIM - Helpful Documents Watch our video: About APTIM - In Pursuit of Better #LI-Onsite #LI-BN1

*** 100% on-site in Bellefonte, PA to start. LOCAL to Centre County PA Candidates Only - No Relocation Allowed. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. *** **Candidate must work EST Business Hours. ** Our direct client has an opening for a Technical Support Specialist position # 764156. This position is for 6+ months, with option of extension, and will be worked 100% on-site in Bellefonte, PA. - Local to Centre County PA Candidates only. (must work EST business hours). If you are interested, please submit the following: YOUR CURRENT RESUME YOUR HOURLY RATE Below is the job description - Resumes due ASAP - Description: The client is seeking a System Administrator 2 to provide tier 1 and 2 helpdesk support. Onsite work will be located at the agency's Centre County Regional Office: 595 E. Rolling Ridge Dr. Bellefonte Pa. 16823 The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include: ·Provide Tier 1 and Tier 2 helpdesk support. Support will include hands-on, telephone, and remote support for local and field staff. ·Configure and install personal computers, laptops, and tablets. ·Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware. ·Monitors and respond to user created ticket via the agency helpdesk system. ·Provide basic hardware and software training to users related to desktop use and accessing network resources. ·Work towards departmental and project deadlines. ·Document and present recommendations for issue/risk remediation to team leads and managers. ·Other duties as assigned. Requirements: Microsoft Windows 11 - 2+ years Microsoft Windows Server 2019 / 2022 - 1+ year Microsoft Active Directory - 1+ year Microsoft Office 365 - 1+ year Microsoft Endpoint Configuration Manager - 1+ year (desired) By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Join our team now at Siemens Healthineers as a Pharmacy Production Support Technician Position Overview In this position the employee will provide the following services to support production of PET biomarkers at PETNET manufacturing facilities: Provide onsite manufacturing support of PET biomarkers at PETNET Solutions manufacturing facilities across the country. Provide first-line technical support both over the phone and in person to field personnel for chemistry modules, process chemistry, production processes, quality control equipment (to include High Pressure Liquid Chromatography, Thin Layer Chromatography, Ion Chromatography and Gas Chromatography) and their associated software applications. Interface with Quality, Sustaining Engineering, Process Engineering, and Training to identify issues with processes or instrumentation used at the manufacturing level. Review, revise and/or develop technical documentation utilized in biomarker production, quality control and equipment maintenance. Collect, trend and present data generated through production processes and quality investigation to recommend possible manufacturing issues or improvements that are needed in the field. Assist field and quality personnel in investigations triggered by manufacturing and operational issues. Perform on-site applications, training, and qualification of production and quality control processes for new and existing site personnel. This is a role well suited to an ambitious professional, looking for the next step in their career. As a Pharmacy Production Support Technician with our Technical and Manufacturing Support Team, you will be responsible for: Travel to PETNET Solution Pharmacies to assist sites in the production process Train and qualify new operators in new and current biomarker process Provide quick expertise and recommendations to site and corporate personnel about production issues that occur at the PETNET Solutions facilities both on the phone and in person at the site level. Assist in investigations and analysis of the most complex field problems. Ensure quality expectations for the company are met, communicating in a timely manner issues that require input from other departments. Provide feedback and data to other departments in order to identify possible production issues on a site and corporate scale. Complete assigned trainings and maintain qualifications to ensure readiness to support manufacturing efforts. Prioritize identified problems and develop solutions to improve productivity and customer satisfaction Required skills to have for the success of this role BS degree in chemistry, engineering or other science fields recommended 2-3 years' experience in operation and maintenance of complex analytical equipment such as HPLC, GC and TLC and their associated software applications Excellent oral and written communication skills needed Ability to accomplish multiple tasks in fast-paced environment Strong interpersonal, organizational and managerial skills Excellent attention to detail in the execution of job responsibilities Good understanding of analytical equipment (TLC, HPLC, GC, etc.), how it works and interpretation of results Up to 70% travel as required to perform job functions Preferred Knowledge/Skills, Education, and Experience Experience with 18F radiochemistry is preferred but training will be provided to an otherwise well-qualified candidate Experience with general radiation safety and hazardous material handling or similar technical experience Ability to work independently with sites when trouble shooting issues but also in a team environment both at a corporate and site level. Minimum 1-2 years' experience in the production of PET biomarkers or commercial operations #LI-JW1 Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Siemens Healthineers businesses, please visit our company page here. The base pay range for this position is: $56,230 - $77,319 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time. Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here. Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you're unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at *****************************************************. Please note HR People Connect People Contact Center will not have visibility of your application or interview status. California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here. Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.” Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site. To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

Introduction Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation. Connection has a fantastic opportunity through our Technical Staffing division for an IT Migration Technician. This is a short-term contract position with benefits. The IT Migration Technician will support enterprise Microsoft Office migration. This role will focus on coordinating with end users, connecting to workstations remotely, removing legacy Office installations, and installing Microsoft Enterprise Apps. Strong communication skills and prior migration experience are key to success in this role. Responsibilities * Coordinate and schedule migration appointments directly with end users. * Remotely connect to user workstations to perform Office suite upgrades. * Uninstall legacy Microsoft Office versions and install Microsoft Enterprise Apps. * Install Visio where applicable based on user licensing. * Coordinate workstation upgrades with mailbox migration schedules (mailbox migrations handled by client). * Troubleshoot basic installation and compatibility issues during the migration process. * Document completed migrations and report status to the client team. * Maintain clear, professional communication with users throughout the process. Requirements * Experience with Microsoft Office migrations or similar desktop application upgrades. * Strong knowledge of Microsoft Office, Microsoft 365, and Enterprise Apps installations. * Ability to remotely access and support Windows workstations. * Excellent communication and customer service skills. * Ability to work independently, manage time efficiently, and handle a high volume of migrations. Preferred Qualifications * Prior experience with large-scale enterprise migrations. * Familiarity with coordinating software upgrades alongside mailbox or tenant migrations. * Experience installing Visio and managing Microsoft licensing scenarios.