The average customer/technical service manager salary is $81,398. The most common degree is a bachelor's degree degree with an business major. It usually takes 2-4 years of experience to become a customer/technical service manager. Customer/technical service managers with a Certified Pharmacy Technician (CPhT) certification earn more money. Between 2018 and 2028, the career is expected to grow 6% and produce 150,600 job opportunities across the U.S.
There are certain skills that many customer/technical service managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed leadership skills, management skills and time-management skills.
If you're interested in becoming a customer/technical service manager, one of the first things to consider is how much education you need. We've determined that 53.0% of customer/technical service managers have a bachelor's degree. In terms of higher education levels, we found that 6.3% of customer/technical service managers have master's degrees. Even though most customer/technical service managers have a college degree, it's possible to become one with only a high school degree or GED.
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a customer/technical service manager can determine their career goals through the career progression. For example, they could start out with a role such as store manager, progress to a title such as operations manager and then eventually end up with the title senior operations manager.
What Am I Worth?
Bakersfield, CA • Private
Stanford, CA • Private
Philadelphia, PA • Private
Minneapolis, MN • Private
Ithaca, NY • Private
Berkeley, CA • Private
Evanston, IL • Private
Cullowhee, NC • Private
Morrisville, NY • Private
University Park, PA • Private
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 16.5% of customer/technical service managers listed technical support on their resume, but soft skills such as leadership skills and management skills are important as well.
Zippia allows you to choose from different easy-to-use Customer/Technical Service Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Customer/Technical Service Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
After extensive research and analysis, Zippia's data science team found that:
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
Creating a Customer Service advantage in Your department or business through communication and Customer Management...
Master Customer Service using this practical customer care course...
Some places are better than others when it comes to starting a career as a customer/technical service manager. The best states for people in this position are Massachusetts, California, Washington, and Rhode Island. Customer/technical service managers make the most in Massachusetts with an average salary of $111,961. Whereas in California and Washington, they would average $106,274 and $103,775, respectively. While customer/technical service managers would only make an average of $98,524 in Rhode Island, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
|Rank||Company||Average Salary||Hourly Rate||Job Openings|
|9||KARL STORZ Endoscopy||$73,050||$35.12||3|
|10||Midwest Industrial Supply||$70,718||$34.00||3|