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At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Customer Advocacy Representative - Retention! We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our team members. Location - Remote US/USA Summary: This is a full-time position that pays an hourly rate and commissions on customer saves. The Retention Representative is responsible for reducing customer attrition by developing and maintaining excellent relations with our customer base. They will also advocate on behalf of customers through proactive and reactive communication with our customers who are at risk of cancelling in order to retain their business. What You'll Do: Retain Customer Business: Skillfully address incoming cancellation requests by leveraging advanced persuasion techniques to retain customers. Expertly resolve customer complaints and issues with the aim of significantly enhancing customer satisfaction. Proactively identify opportunities to assist dissatisfied customers by providing tailored solutions to prevent cancellations. Focus on account retention and implement measures to reduce attrition rates. Meticulously document cases to ensure comprehensive and accurate reporting. Promote additional services and products to residential customers, ensuring adherence to the specified creation multiple, with the objective of maintaining and enhancing customer loyalty. Proactively reach out to customers identified as at risk of cancellation, ensuring that every opportunity to retain these customers is thoroughly investigated, with a strong emphasis on gathering and acting upon customer feedback to improve their experience. What You'll Need: Education & Experience: High School Diploma or equivalent. Minimum of 2 years in a call center environment as a Customer Advocacy or Retention representative. Communication Skills: Able to communicate effectively and professionally to customers. This includes but is not limited to displaying an upbeat and respectful demeanor, demonstrating patience, empathy, soft skills, effective listening, and adapting to our different customer dialects. Written and verbal communication skills; ability to communicate with customers in a variety of ways such as via telephone, email, chat. Sales Skills: Ability to resell the value of Vector Security to existing customers, including the use of persuasion. Decision Making Skills: Able to make sound and accurate decisions independently while balancing the needs of the business with those of our customers and abiding by the terms of the contract. Organization Skills: Able to manage multiple projects and team members and adapt to a fast-changing environment. Able to meet Customer (Internal and External) deadlines. Microsoft D365: Company-specific software for CRM and scheduling. Able to become proficient in these business systems to demonstrate competency with company specific processes and procedures. Manage case queues and customer contacts, by tasking team. Computer Literacy: Highly proficient with Microsoft Office programs. Technical Skills: Possess knowledge of security system design and troubleshooting. Complete ADC certification within 90 days. Complete Point Central training to assist MDU customers. Licenses/Certifications: Able to obtain and maintain state licenses and technical certification as needed to access customer accounts. Remote Workplace: Able to work from home (Vector-provided equipment) without distraction. What You'll Get: We offer a “Total Rewards” package including: Competitive compensation with incentive eligibility Medical, dental, and vision coverage Company paid life and AD&D insurance Company paid short- and long-term disability Voluntary benefit products 401k retirement savings plan Flexible Spending Account Paid time off for vacation, sick days and floating holidays Tuition reimbursement Employee Assistance Program (EAP) About Us: We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time. Our Values: Win as a team. Do the right thing. Make a difference every day. Get it done. Think big. If you share these ideals, we'd love to hear from you! Vector Security is a Drug-Free Workplace Vector Security is an Equal Opportunity Employer All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran or disability status.

Equal Opportunity Employer/Disability/Veterans Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps. Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible. A Customer Success Representative is responsible for generating new business to the company by ensuring all accounts are managed with care and efficiency. As a Customer Success Representative, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to care. This includes collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy. This is a remote opportunity for applicants residing in NY! Duties and Responsibilities Manages all assigned key accounts Serves as an account liaison between internal departments and external accounts Builds relationships and trust between the assigned accounts and Reliable Respiratory Identifies and capitalizes on opportunities to increase sales for the assigned accounts while maintaining satisfactory customer service Processes new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory's processing procedures and guidelines Handles incoming communications from customers and referrals in a timely, professional, and friendly manner, including walk-in patients as necessary Verifies insurance online or by phone and documents information in Reliable Respiratory's electronic health records system Obtains all necessary insurance authorizations Troubleshoots equipment issues with patients; triages issues to manufacturer's care teams or referring doctors as needed Understands insurance coverage and allowable amounts; verifies patient demographic information, insurance authorization, and benefit information-updating as needed Spot opportunities to recommend additional services or products that support customer goals and boost referrals Ensures completion of worklists assigned Collects patient payments Ensures patients understand cost responsibilities Coordinates appointments between customers and respiratory staff Participates in company phone campaigns Complies with all policies and procedures established by the company and the company's regulatory bodies Required Qualifications 18 years of age or older Must be eligible to work in the United States and not require work authorization from us now or in the future Bachelor's Degree required 1 year of customer service experience Required Skills Effective and professional verbal and written communication abilities Professional computer experience (especially Microsoft Office Suite) Ability to work independently to investigate and make decisions Ability to work in collaboration with others Ability to prioritize and complete work amidst interruptions in a busy work area Ability to comply with guidelines both internal and industry-imposed Ability to reconcile multiple shifting logistical factors for each appointment Strong attention to detail Great customer service skills especially in high intensity situations Fluent in English and Spanish proficiency preferred Competencies Adaptability Analytical Skills Attention to Detail Communication Computer Skills Customer Service Decision Making Dependability Initiative Problem Solving Productivity Self-Motivated Sense of Urgency Teamwork Work Environment & Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time This role routinely uses standard office equipment such as computers, phones, and printers/scanners The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional office environment The noise level in the work environment is usually moderate to loud if employee wished to be in office Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

At Movado Group, we are committed to building the strongest brands in the industry and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth and we offer our employees unparalleled opportunities for career advancement. We invite you to come share in our success. Our people are the corner stone of our business - we invite you to grow your career with us. The Customer Service Representative will be an energetic and reliable professional in the Movado Call Center. The Customer Service Representative will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues, and directing calls to the managerial team when necessary. Roles and Responsibilities: Provide first-level assessment, support, and resolution of issues. Answer inbound calls regarding product orders, E-comm orders, parts orders, and repair requests in a fast-paced environment. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Handle dispute escalation in accordance with existing policies and procedures Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Keep detailed records of customer interactions and transactions, recording inquiries, complaints, and comments, as well as actions taken. Attend mandatory monthly training/department meetings before/after scheduled work time to stay updated on product or company policy changes. Requirements: Experience in a remote and fast-paced environment Minimum of 3 years of service-related experience in a call center environment Must have the ability to learn systems and multi-task by navigating multiple windows to obtain and update necessary information while assisting customers Basic knowledge of Microsoft Suite is required, including Outlook, Word, Excel, OneNote Must be able to work mandatory OT during peak seasons or as required SAP experience is a plus Automatic Call Distributor (ACD) system experience is a plus Bilingual is a plus (Spanish) The hourly rate for this position is $18.50. As a benefit eligible position, this role enjoys access to our medical plans, dental plans, vision plan, Life Insurance, Accidental Dismemberment & Death Insurance, Tuition Reimbursement program, 401(k), Short-Term Disability, Long-Term Disability, Parental Leave, Legal Plan, Employee Assistance Program, Pet Insurance, Flexible Spending Account, Critical Illness Insurance, Watch Accommodations/Discounts, Paid Time Off and Company Paid Holidays. DIRECT APPLICANTS ONLY - NO AGENCIES Movado Group, Inc. designs, sources, and distributes MOVADO , MVMT , OLIVIA BURTON , EBEL , CONCORD , COACH , TOMMY HILFIGER , HUGO BOSS , LACOSTE , and CALVIN KLEIN watches worldwide, and operates Movado company stores in the United States. Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws. #ZR #LI-MP1 Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.

Equal Opportunity Employer/Disability/Veterans Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps. Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible. A Customer Success Representative is responsible for generating new business to the company by ensuring all accounts are managed with care and efficiency. As a Customer Success Representative, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to care. This includes collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy. This is a remote opportunity for applicants residing in TX. Duties and Responsibilities Manages all assigned key accounts Serves as an account liaison between internal departments and external accounts Builds relationships and trust between the assigned accounts and Reliable Respiratory Identifies and capitalizes on opportunities to increase sales for the assigned accounts while maintaining satisfactory customer service Processes new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory's processing procedures and guidelines Handles incoming communications from customers and referrals in a timely, professional, and friendly manner, including walk-in patients as necessary Verifies insurance online or by phone and documents information in Reliable Respiratory's electronic health records system Obtains all necessary insurance authorizations Troubleshoots equipment issues with patients; triages issues to manufacturer's care teams or referring doctors as needed Understands insurance coverage and allowable amounts; verifies patient demographic information, insurance authorization, and benefit information-updating as needed Spot opportunities to recommend additional services or products that support customer goals and boost referrals Ensures completion of worklists assigned Collects patient payments Ensures patients understand cost responsibilities Coordinates appointments between customers and respiratory staff Participates in company phone campaigns Complies with all policies and procedures established by the company and the company's regulatory bodies Required Qualifications 18 years of age or older Must be eligible to work in the United States and not require work authorization from us now or in the future Bachelor's Degree required 1 year of customer service experience Required Skills Effective and professional verbal and written communication abilities Professional computer experience (especially Microsoft Office Suite) Ability to work independently to investigate and make decisions Ability to work in collaboration with others Ability to prioritize and complete work amidst interruptions in a busy work area Ability to comply with guidelines both internal and industry-imposed Ability to reconcile multiple shifting logistical factors for each appointment Strong attention to detail Great customer service skills especially in high intensity situations Fluent in English and Spanish proficiency preferred Competencies Adaptability Analytical Skills Attention to Detail Communication Computer Skills Customer Service Decision Making Dependability Initiative Problem Solving Productivity Self-Motivated Sense of Urgency Teamwork Work Environment & Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time This role routinely uses standard office equipment such as computers, phones, and printers/scanners The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional office environment The noise level in the work environment is usually moderate to loud if employee wished to be in office Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

Equal Opportunity Employer/Disability/Veterans Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps. Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible. A Customer Success Representative is responsible for generating new business to the company by ensuring all accounts are managed with care and efficiency. As a Customer Success Representative, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to care. This includes collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy. This is a remote opportunity for applicants residing in New England. Duties and Responsibilities Manages all assigned key accounts Serves as an account liaison between internal departments and external accounts Builds relationships and trust between the assigned accounts and Reliable Respiratory Identifies and capitalizes on opportunities to increase sales for the assigned accounts while maintaining satisfactory customer service Processes new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory's processing procedures and guidelines Handles incoming communications from customers and referrals in a timely, professional, and friendly manner, including walk-in patients as necessary Verifies insurance online or by phone and documents information in Reliable Respiratory's electronic health records system Obtains all necessary insurance authorizations Troubleshoots equipment issues with patients; triages issues to manufacturer's care teams or referring doctors as needed Understands insurance coverage and allowable amounts; verifies patient demographic information, insurance authorization, and benefit information-updating as needed Spot opportunities to recommend additional services or products that support customer goals and boost referrals Ensures completion of worklists assigned Collects patient payments Ensures patients understand cost responsibilities Coordinates appointments between customers and respiratory staff Participates in company phone campaigns Complies with all policies and procedures established by the company and the company's regulatory bodies Required Qualifications 18 years of age or older Must be eligible to work in the United States and not require work authorization from us now or in the future Bachelor's Degree required 1 year of customer service experience Required Skills Effective and professional verbal and written communication abilities Professional computer experience (especially Microsoft Office Suite) Ability to work independently to investigate and make decisions Ability to work in collaboration with others Ability to prioritize and complete work amidst interruptions in a busy work area Ability to comply with guidelines both internal and industry-imposed Ability to reconcile multiple shifting logistical factors for each appointment Strong attention to detail Great customer service skills especially in high intensity situations Fluent in English and Spanish proficiency preferred Competencies Adaptability Analytical Skills Attention to Detail Communication Computer Skills Customer Service Decision Making Dependability Initiative Problem Solving Productivity Self-Motivated Sense of Urgency Teamwork Work Environment & Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time This role routinely uses standard office equipment such as computers, phones, and printers/scanners The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional office environment The noise level in the work environment is usually moderate to loud if employee wished to be in office Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. You can find DriveTime's tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you're located, if you've got DRIVE and you're looking to make an impact, we'd love for you to make a difference with us! That's Nice, But What's the Job? Responsibilities of the Job (Or Better Known as, Your Next Destination) This is not your typical sales role. As a Customer Experience Guide, you are at the center of driving dealership success-delivering sales, building relationships, and creating a buying experience customers won't forget. From the first interaction to the final handshake, you'll guide customers through the entire sales process, both in-store and virtually, while maximizing every opportunity to close deals and exceed goals. Prospect daily to build a strong pipeline and drive traffic to the dealership. Achieve and exceed sales targets while delivering an iconic customer experience that keeps buyers coming back. Take ownership of the entire sales cycle-from lead follow-up and virtual engagement to test drives, paperwork, and purchase completion. Confidently present vehicles, highlight features, and match customers with the right solution to close the sale. Collaborate with managers and fellow Guides to deliver top performance and uphold DT Way Standards. Execute the administrative side of sales with precision: deal documentation, underwriting, cash handling, inventory, titles, loan documents, and down payments. Engage customers proactively-make calls, set appointments, and educate buyers to keep the pipeline moving. Support dealership operations, including opening and closing responsibilities. What's in it for you Base pay plus uncapped, performance-based sales incentives-the more you sell, the more you earn. Be part of a fast-paced, results-driven team where high performers thrive. The opportunity to build lasting customer relationships while accelerating your career in sales. Knowledge, Skills and Abilities (The Good Stuff) Professional and persuasive communication skills; must have the ability to close the sale and handle customer requests Understanding the characteristics, features, and capabilities of all vehicles, and providing customers with detailed information Must execute the highest attention to detail when assisting with the sale processes Must be able to retain training instruction, implement feedback received, and adapt to any and all changes in processes Must practice strict discretion when dealing with sensitive information and account information Must be comfortable operating and parking vehicles on and off the lot Must be able to work autonomously and take ownership on assigned tasks Must assure the highest level of customer experience and satisfaction Required at times to work a flexible schedule including mornings, evenings and Saturdays. Requirements (a.k.a. What You Need to Get the Job Done) High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience. 3+ years of related work experience such as customer service, sales, or retail industry Valid driver's license and acceptable driving record for the previous 3 years Must be at least 18 years of age Ability to pass a drug test and a background check Physical Demands: The physical demands for this job. The Physical demands described within are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job position is designated as a safety sensitive position. Must be able to remain in a stationary position at least 50% of the time. Frequently move about inside the office to access file cabinets, office machinery, etc. Requires visual acuity and manual dexterity to constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and printer. Requires visual acuity to operate motor vehicles. Frequently communicate with internal and external customers. Must be able to exchange accurate information in these situations. This position could require moving objects up to 20 pounds. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. So What About the Perks? Perks matter Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green. We offer competitive pay across the organization, because, well… money matters! Consistent Work Schedule. We are strong believers in work/life balance. We're closed on Sundays to give our employees valued time with family and friends. Teamwork, Makes the Dream Work. Be part of a winning team and get winning results. Monthly bonus share, sales contests, and other perks to recognize a job well done. World Class Training and Development. Starting as a Customer Sales Guide, you can quickly certify on higher levels and prepare for the next role with our manager training programs. Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

We are seeking enthusiastic and customer-oriented Inbound Call Center Representatives to join our dynamic team. In this role, you will be responsible for handling incoming calls, providing exceptional service, and assisting customers with their inquiries. You will play a vital role in creating positive customer experiences and promoting our products and services. Key Responsibilities: Answer inbound customer calls in a professional and friendly manner. Identify customer needs and provide appropriate solutions, information, and assistance. Maintain accurate records of customer interactions, inquiries, and transactions using our CRM system. Process orders, updates, and account information efficiently while ensuring customer satisfaction. Troubleshoot product or service issues and escalate complex matters when necessary. Educate customers about our products, services, and promotions to enhance their experience. Collaborate with team members and other departments to resolve customer inquiries effectively. Meet performance metrics and targets while adhering to company policies and procedures. Qualifications: Proven experience in a call center or customer service role is highly desirable. Excellent verbal communication skills and a friendly, engaging demeanour. Strong problem-solving abilities and the ability to think on your feet. Proficient in using computers and familiarity with call center technology and CRM systems. Ability to handle high call volumes while maintaining professionalism and composure.

Want to join a team of fellow muscle car, truck, and off-road enthusiasts? Come Dream, Build, and Drive with us! Join our Sales Tech Team and earn up to $80,000+/year while working from HOME with our competitive earning potential opportunities below! Starting Pay: $17/hour + hourly shift differential opportunities, with the potential to increase your rate up to $20-$23/hour with our Sales Tech Career Path Program. Weekend Shift Pay: Weekend shifts (1 per week) are required for this role, but you'll earn an additional $5/hour on each weekend day you work! Perfect Attendance Bonus: You have the opportunity to earn up to an additional $3/hour every two weeks for maintaining perfect attendance and other KPIs! Sales-Based Performance Bonus: With our tiered sales-based bonus program, you have the opportunity to bonus up to $30,000+ per year by helping support automotive enthusiasts purchase parts for their dream builds! WHO IS TURN5? Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T. Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe. POSITION SUMMARY Under the direction of the Sales Management Team, the Sales Tech I aids our customers through their automotive accessories purchasing experience. This position is essential in directing consumers to the best aftermarket parts for their vehicle to create their dream build. QUALIFICATIONS Education: High school diploma or an equivalent combination of education and experience. Must have or have the ability to acquire automotive knowledge in all supported vehicles. Excellent sales ability and some product knowledge or ability to learn. Ability to maintain attendance as defined by company policy. Ability to maintain professionalism and use tact when dealing with difficult customers. Proficiency in computer keyboarding and internet skills (i.e., Microsoft Word, Excel) Must have a reliable PC and sufficient internet speed to be effective in the role and meet expectations. Dual monitors are highly recommended. Excellent organizational skills with the ability to handle multiple tasks simultaneously. Oral and written communication, interpersonal skills. Ability to prioritize workload and meet deadlines. Upon hire, successful completion of the Turn5 sales new hire training program. Must reside in PA, OH, MD, VA, SC, GA, FL, MS, KS, TX, AR, WI, MN, IN, NV, or UT Bi-lingual a plus PERKS & BENEFITS Health Insurance: Medical, dental, and vision coverage Financial: 401(k)/Roth plans with generous company match! Work Life Balance: Remote work, PTO (Paid Time Off), paid holidays, Paid Parental Leave, travel assistance & confidential life services (i.e., counseling, consultation & wellness services), YMCA membership reimbursements Automotive Enthusiast Program: Employee Discounts - All Turn5 employees are eligible for up to 50% off products on our 4 websites: AmericanMuscle.com, ExtremeTerrain.com, AmericanTrucks.com, and Ecklers.com. Employees are also eligible for up to 20% off Special Orders from WheelPros and Turn14. Vehicle Mod Program - Own a vehicle we sell parts for? All Turn5 employees are eligible for an annual $250 reimbursement for designated products on AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com to help you continuously mod one of your vehicles. Race Reimbursements - Love going to car shows and races? All Turn5 employees are eligible for annual reimbursements for car show registration/admission fees. Additional Benefits: Health Flexible Spending Accounts (FSA) & Dependent Care Accounts (DCA), Short-Term Disability (100% covered!) & Voluntary Long-Term Disability, Basic Life/AD&D Insurance (100% covered - up to 1x annual salary!) & Voluntary Additional Life Insurance, Pet Insurance ESSENTIAL DUTIES AND RESPONSIBILITIES Handles customer communication via calls, text messages, emails, and online chats regarding automotive accessory orders, product inquiries, and returns. Makes outbound calls & text messages to existing customers to follow up on sales leads (tickets & quotes) and close sales. Takes inbound calls, text messages, tickets & chats from any/all queues as needed and directed by the leadership team. Uses excitement and product knowledge to sell automotive accessories. Uses sales in one category to suggest corresponding modifications to enhance the customer's vehicle, such as lowering kits, lift kits, suspension components, front & rear bumpers, front bumper & winch, LED light upgrades, etc. Builds rapport with customers to foster repeat business up to and including service-related issues. Displays a professional, courteous demeanor towards customers while providing prompt, efficient service for all inquiries. Efficiently enters and processes orders, returns, and customer inquiries (ESD updates, cancellations, etc.). Answers questions/educates customers, providing purchasing suggestions as necessary. Utilizes all available programs to achieve bi-weekly sales goals & performance metrics - phone, chats, texting tool, livechat tickets, quotes, etc. Meets performance expectations of the position regarding customer service quality, customer contacts, and revenue targets. Notifies Sales leadership team of trends or problems encountered. Continues education through company sponsored program, LMS, improving their expertise in all supported vehicles. Participates in special projects and performs other duties as assigned by management. ESSENTIAL JOB FUNCTIONS (As required by the Americans with Disabilities Act - To be performed with or without reasonable accommodation) Visual and hearing capability. Ability to sit for long periods of time. Ability to maintain attendance as defined by company policy. Ability to work under pressure to meet strict deadlines. Ability to operate general office equipment i.e., fax machine, photocopier, computer printer. Ability to complete inbound & outbound calls, texts, chats, and emails with customers, vendors, and others. Additionally, your role with Turn5, Inc. is deemed a Customer Critical Role. To satisfy the constant demand of our consumer base, positions within Customer Critical Roles may be subject to alternative work schedules during times of unforeseen circumstances. #Sales25

Want to join a team of fellow muscle car, truck, and off-road enthusiasts? Come Dream, Build, and Drive with us! Join our Sales Tech Team and earn up to $80,000+/year while working from HOME with our competitive earning potential opportunities below! Starting Pay: $17/hour + hourly shift differential opportunities, with the potential to increase your rate up to $20-$23/hour with our Sales Tech Career Path Program. Weekend Shift Pay: Weekend shifts (1 per week) are required for this role, but you'll earn an additional $5/hour on each weekend day you work! Perfect Attendance Bonus: You have the opportunity to earn up to an additional $3/hour every two weeks for maintaining perfect attendance and other KPIs! Sales-Based Performance Bonus: With our tiered sales-based bonus program, you have the opportunity to bonus up to $30,000+ per year by helping support automotive enthusiasts purchase parts for their dream builds! WHO IS TURN5? Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T. Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe. POSITION SUMMARY Under the direction of the Sales Management Team, the Sales Tech I aids our customers through their automotive accessories purchasing experience. This position is essential in directing consumers to the best aftermarket parts for their vehicle to create their dream build. QUALIFICATIONS Education: High school diploma or an equivalent combination of education and experience. Must have or have the ability to acquire automotive knowledge in all supported vehicles. Excellent sales ability and some product knowledge or ability to learn. Ability to maintain attendance as defined by company policy. Ability to maintain professionalism and use tact when dealing with difficult customers. Proficiency in computer keyboarding and internet skills (i.e., Microsoft Word, Excel) Must have a reliable PC and sufficient internet speed to be effective in the role and meet expectations. Dual monitors are highly recommended. Excellent organizational skills with the ability to handle multiple tasks simultaneously. Oral and written communication, interpersonal skills. Ability to prioritize workload and meet deadlines. Upon hire, successful completion of the Turn5 sales new hire training program. Must reside in PA, OH, MD, VA, SC, GA, FL, MS, KS, TX, AR, WI, MN, IN, NV, or UT Bi-lingual a plus PERKS & BENEFITS Health Insurance: Medical, dental, and vision coverage Financial: 401(k)/Roth plans with generous company match! Work Life Balance: Remote work, PTO (Paid Time Off), paid holidays, Paid Parental Leave, travel assistance & confidential life services (i.e., counseling, consultation & wellness services), YMCA membership reimbursements Automotive Enthusiast Program: Employee Discounts - All Turn5 employees are eligible for up to 50% off products on our 4 websites: AmericanMuscle.com, ExtremeTerrain.com, AmericanTrucks.com, and Ecklers.com. Employees are also eligible for up to 20% off Special Orders from WheelPros and Turn14. Vehicle Mod Program - Own a vehicle we sell parts for? All Turn5 employees are eligible for an annual $250 reimbursement for designated products on AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com to help you continuously mod one of your vehicles. Race Reimbursements - Love going to car shows and races? All Turn5 employees are eligible for annual reimbursements for car show registration/admission fees. Additional Benefits: Health Flexible Spending Accounts (FSA) & Dependent Care Accounts (DCA), Short-Term Disability (100% covered!) & Voluntary Long-Term Disability, Basic Life/AD&D Insurance (100% covered - up to 1x annual salary!) & Voluntary Additional Life Insurance, Pet Insurance ESSENTIAL DUTIES AND RESPONSIBILITIES Handles customer communication via calls, text messages, emails, and online chats regarding automotive accessory orders, product inquiries, and returns. Makes outbound calls & text messages to existing customers to follow up on sales leads (tickets & quotes) and close sales. Takes inbound calls, text messages, tickets & chats from any/all queues as needed and directed by the leadership team. Uses excitement and product knowledge to sell automotive accessories. Uses sales in one category to suggest corresponding modifications to enhance the customer's vehicle, such as lowering kits, lift kits, suspension components, front & rear bumpers, front bumper & winch, LED light upgrades, etc. Builds rapport with customers to foster repeat business up to and including service-related issues. Displays a professional, courteous demeanor towards customers while providing prompt, efficient service for all inquiries. Efficiently enters and processes orders, returns, and customer inquiries (ESD updates, cancellations, etc.). Answers questions/educates customers, providing purchasing suggestions as necessary. Utilizes all available programs to achieve bi-weekly sales goals & performance metrics - phone, chats, texting tool, livechat tickets, quotes, etc. Meets performance expectations of the position regarding customer service quality, customer contacts, and revenue targets. Notifies Sales leadership team of trends or problems encountered. Continues education through company sponsored program, LMS, improving their expertise in all supported vehicles. Participates in special projects and performs other duties as assigned by management. ESSENTIAL JOB FUNCTIONS (As required by the Americans with Disabilities Act - To be performed with or without reasonable accommodation) Visual and hearing capability. Ability to sit for long periods of time. Ability to maintain attendance as defined by company policy. Ability to work under pressure to meet strict deadlines. Ability to operate general office equipment i.e., fax machine, photocopier, computer printer. Ability to complete inbound & outbound calls, texts, chats, and emails with customers, vendors, and others. Additionally, your role with Turn5, Inc. is deemed a Customer Critical Role. To satisfy the constant demand of our consumer base, positions within Customer Critical Roles may be subject to alternative work schedules during times of unforeseen circumstances. #Sales25

About ROLLER ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes. But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way. We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER! About the Role We're on the lookout for a Sales Development Representative (SDR) who has an interest in working inbound leads to help grow our sales pipeline. Reporting to the Director of Business Development, you'll be the front-line connection with prospects, mastering the sales process and qualification and setting our Account Executives up for success. This role is a hybrid (in-office/remote) position that involves researching, initiating and maintaining relationships, and capitalizing on every opportunity to foster growth. What You'll Do Manage and qualify all inbound leads from marketing channels, responding promptly to ensure a smooth intake process and seamless handoff to the sales team. Promptly engage with inbound inquiries to ensure a smooth and efficient intake process for potential ROLLER customers. As the first point of contact for potential customers, create a positive, professional, and lasting first impression that reflects ROLLER's commitment to exceptional service. Generate new business leads through inbound opportunities via calls and emails. About You You are based in Austin, and excel in a hybrid work environment, balancing in-office collaboration and remote productivity. While 1-2 years of SDR experience in the B2B SaaS industry is a plus, we welcome candidates who show potential, drive, and a passion for sales even if they are new to the role. A proven track record of meeting or exceeding quotas, with a solid grasp of qualification frameworks like MEDDICC or BANT. Experience with Salesforce, HubSpot, or similar CRM platforms is a big plus, as is proven success running outbound sales strategies. Exceptional communication and interpersonal skills are second nature to you-you know how to build strong relationships and communicate clearly with both clients and team members. Your Qualities Hard-Working & Resilient: You embrace challenges and persist through setbacks, seeing every obstacle as a chance to grow and improve. Creative & Intelligent: You approach problems with a fresh perspective, constantly bringing innovative ideas to the table and solving complex issues with ease. Adaptable: You thrive in fast-paced environments, easily shifting gears when priorities change. Coachable: You're hungry to learn and grow, receptive to feedback, and quick to implement new strategies to elevate your performance. Positive & Collaborative Attitude: You bring energy and enthusiasm to your work. When things get tough, you maintain a positive attitude and roll with the punches. Perks! Attractive compensation package. You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews. Paid time off (PTO), sick days, and local paid Holidays. 4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins). 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers. 401(k) plan with 5% employer matching. Free gym access, weekly Wednesday team lunches, Friday happy hours, and monthly pub lunches to stay connected and have fun. Celebrate together at our mid-year and end-of-year parties! Engage in our ‘Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen! Team member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more. Work with a driven, fun, and switched-on team that likes to raise the bar in all we do. Individual learning and development budget plus genuine career growth opportunities as we continue to expand! What You Can Expect Initial call with our Talent Acquisition Manager You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have. Interview with our Regional VP of Sales Development You'll get to meet with the hiring manager to learn more about the role & ROLLER whilst also talking through your experience in more detail. Role Play Working Session This is where you will get to assemble all you have learned during the interview process and share your plan for your first year at ROLLER. Loop Interviews This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for! Offer If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join! Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment #LI-hybrid

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes. But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way. We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER! About the Role We're on the lookout for a Sales Development Representative (SDR) who has an interest in working inbound leads to help grow our sales pipeline. Reporting to the Director of Business Development, you'll be the front-line connection with prospects, mastering the sales process and qualification and setting our Account Executives up for success. This role is a hybrid (in-office/remote) position that involves researching, initiating and maintaining relationships, and capitalizing on every opportunity to foster growth. What You'll Do Manage and qualify all inbound leads from marketing channels, responding promptly to ensure a smooth intake process and seamless handoff to the sales team. Promptly engage with inbound inquiries to ensure a smooth and efficient intake process for potential ROLLER customers. As the first point of contact for potential customers, create a positive, professional, and lasting first impression that reflects ROLLER's commitment to exceptional service. Generate new business leads through inbound opportunities via calls and emails. About You You are based in Austin, and excel in a hybrid work environment, balancing in-office collaboration and remote productivity. While 1-2 years of SDR experience in the B2B SaaS industry is a plus, we welcome candidates who show potential, drive, and a passion for sales even if they are new to the role. A proven track record of meeting or exceeding quotas, with a solid grasp of qualification frameworks like MEDDICC or BANT. Experience with Salesforce, HubSpot, or similar CRM platforms is a big plus, as is proven success running outbound sales strategies. Exceptional communication and interpersonal skills are second nature to you-you know how to build strong relationships and communicate clearly with both clients and team members. Your Qualities Hard-Working & Resilient: You embrace challenges and persist through setbacks, seeing every obstacle as a chance to grow and improve. Creative & Intelligent: You approach problems with a fresh perspective, constantly bringing innovative ideas to the table and solving complex issues with ease. Adaptable: You thrive in fast-paced environments, easily shifting gears when priorities change. Coachable: You're hungry to learn and grow, receptive to feedback, and quick to implement new strategies to elevate your performance. Positive & Collaborative Attitude: You bring energy and enthusiasm to your work. When things get tough, you maintain a positive attitude and roll with the punches. Perks! Attractive compensation package. You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews. Paid time off (PTO), sick days, and local paid Holidays. 4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins). 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers. 401(k) plan with 5% employer matching. Free gym access, weekly Wednesday team lunches, Friday happy hours, and monthly pub lunches to stay connected and have fun. Celebrate together at our mid-year and end-of-year parties! Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen! Team member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more. Work with a driven, fun, and switched-on team that likes to raise the bar in all we do. Individual learning and development budget plus genuine career growth opportunities as we continue to expand! What You Can Expect Initial call with our Talent Acquisition Manager You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have. Interview with our Regional VP of Sales Development You'll get to meet with the hiring manager to learn more about the role & ROLLER whilst also talking through your experience in more detail. Role Play Working Session This is where you will get to assemble all you have learned during the interview process and share your plan for your first year at ROLLER. Loop Interviews This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for! Offer If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join! Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment #LI-hybrid

PartsBase Inc. is the world's largest online Aviation Marketplace and Community. Our global community is comprised of over 7,600 companies accessing our technology in over 217 countries & territories. We work with some of the biggest brands in aviation including Delta, Northrop Gruman, AvAir, Heico, Chevron, Air France Industries, and Air Australia. PartsBase offers a FULLY remote environment where one can work at the forefront of where the aviation business meets technology. Imagine getting to work with peers worldwide, implementing business technology projects that challenge the boundaries. Life at PartsBase: One of the top benefits of working at PartsBase is the culture. We are a TEAM-focused organization, and everyone celebrates each other's successes. Our inclusive culture welcomes all employees and values their unique contributions to our success. Our clients tell us time and time again that our people set us apart from the competition. We naturally strive to hire the very best talent. The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers. Position Overview As a Sales Development Representative (SDR) you will play a pivotal role in identifying and nurturing potential clients, initiating valuable conversations, and creating opportunities for our sales team. We are looking to hire someone who has a passion for helping others while teaming up with senior sales reps to create new business opportunities and ensure clients are excited about our services. From generating fresh leads to taking care of existing clients' needs. Key Responsibilities • Prospecting - Create new business through prospecting, including cold calling, email outreach, and social media. • Assess potential client's needs and provide information about our services. • Conduct thorough market research to identify new market trends, customer demands, and competitive strategies. • Collaborate with cross-functional teams, including marketing, to ensure a seamless customer experience. • Maintain accurate records of all leads generated with detailed notes in our CRM system. Qualifications • Previous experience in sales is required. (Minimum of 12 Months) • SAAS and B2B experience is a plus. • Ability to cold-call a minimum of 50 dials a day. • Excellent communication skills, both written and verbal. • Ability to work independently and as part of a collaborative team. • Strong problem-solving skills and the ability to think on your feet. • Persistence, resilience, and a results-driven mindset. • A genuine passion for helping businesses to succeed.

* Take customer calls and provide accurate, satisfactory answers to their queries and concerns * Reserve appointments for the guest at their preferred location * Call clients and customers to inform them about the company's new products & services * Guide callers through troubleshooting, navigating the company site or using the products or services * Review customer or client accounts, providing updates and information * Collaborate with other call center professionals to improve customer service * Marketing job duties as required Requirements * Strong communication, both written and verbal * Great active listening skills * Exceptional interpersonal and rapport building skills * A patient and empathetic attitude * Strong time management and organizational skills * Adaptability and flexibility * Comfortable working in fast-paced environments * Troubleshooting skills, either basic or advanced, depending on the role and industry * Computer literacy * Phone skills, including familiarity with complex or multi-line phone systems * In-depth knowledge of a company's products and/or services * Expertise in the customer service area they focus in, such as accounts, sales, technical support or another area

Summary of Company & Job Description Alpha Technologies is part of Indicor, a $1.1B diversified industrial solutions company providing specialized, mission-critical products for industrial manufacturers, and a global portfolio of proven, best-in-class technology companies. With decades of experience producing dependable, highly engineered solutions, Indicor businesses deliver performance and value that are difficult to find anywhere else. We are seeking a motivated and results-driven Sales Development Representative (SDR) to join our dynamic sales team. In this role, you will be responsible for identifying, qualifying, and nurturing new business opportunities to help drive revenue growth and expand Alpha Technologies' customer base. Reporting directly to the Regional Sales Manager - Americas, you will play a key role in building a strong sales funnel through targeted prospecting, strategic outreach, and effective lead management. Detailed Primary Responsibilities: Prospect and identify potential customers through research, outbound calls, emails, social outreach, and networking. Qualify inbound and outbound leads to ensure alignment with Alpha Technologies' target market and product offerings. Build and maintain a healthy pipeline of qualified opportunities to support regional sales targets. Collaborate closely with the Regional Sales Manager, Marketing, and Territory Sales Managers to develop tailored engagement strategies and hand off qualified leads. Utilize CRM tools to track, manage, and report on lead generation activities and progress. Stay informed about industry trends, competitive offerings, and emerging technologies to effectively position Alpha Technologies' solutions. Participate in regular sales meetings and contribute to continuous process improvements for lead generation and conversion. Education & Experience: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience). 1-3 years of experience in sales, business development, or a customer-facing role. (Preferred) Exceptional organizational, attention to detail, and time-management skills. Outstanding written and verbal communication skills. Proficient in Microsoft Office and advanced web applications. Location: U.S. Other: Travel: Compensation A competitive compensation package will be designed that includes base and bonus opportunity. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. EOE/AA/M/F/Vet/Disability

Customer Service Associate Job title: Customer Service Associate Job type: Full Time Hours of Operation: 4 days - 10 hours shifts (schedule varies based on business needs) The JEGs Story: Why do millions depend on JEGS for their high-performance car parts? It's simple - from the iconic mail-order catalog to a fully stocked e-commerce experience, we have built a preferred destination for every gearhead, professional racer, weekend warrior and restoration guru who wants to take their vehicle to the next level. Job Summary: JEGS has immediate openings for experienced Customer Service Associates to work in our Columbus, OH or our Delaware, OH Call Centers. If you are passionate about providing quality customer service and enjoy working in a high-volume customer-focused environment, this could be your opportunity. Key Responsibilities: Professional Customer Service: Deliver a high level of professional, courteous and personalized customer service in all interactions. Customer Inquiry Response: Answer customer inquiries through various channels (phone, email, support tickets) in a timely and accurate manner. New Account Creation: Gather all required information to onboard new customers, including but not limited to name, phone number, email address, and shipping and billing information. Account Updates: Update customer account information as needed, ensuring data accuracy and integrity. Documentation of Customer Interactions: Accurately document customer conversations, interactions and transactions for future reference and quality assurance. Customer Complaint Handling: Effectively manage and resolve customer complaints with professionalism and empathy, ensuring customer satisfaction. Product & Service Knowledge: Provide clear and concise information regarding products, services and company policies to customers. Order Processing: Efficiently process orders, ensuring accuracy and attention to detail in all transactions. Shipping Status Checks: Track and provide updates on the status of customer orders, shipments and deliveries. Upselling & Cross-Selling: Utilize sales techniques to upsell and cross-sell products or services based on customer needs and preferences. Core Skills: Customer Service Experience: 2+ years of customer service experience in a call center environment, with a proven track record of delivering excellent service. Problem-Solving & Decision-Making: Strong problem-solving abilities and sound decision-making skills to handle customer concerns effectively and efficiently. Customer Satisfaction Focus: Ensure complete customer satisfaction by addressing concerns, offering solutions and following up as needed. Attention to Detail: Demonstrate a keen eye for detail when processing orders, updating accounts and tracking customer interactions. Complaint Acknowledgment: Acknowledge customer complaints promptly by professionally demonstrating attentiveness to their concerns. Verbal and Written Communication: Strong verbal and written communication skills with an upbeat, concise and professional tone. Preferred Skills: Complaint Acknowledgment: Acknowledge customer complaints promptly and professionally, demonstrating attentiveness to their concerns. Active Listening: Apply active listening skills to understand customer needs, identify issues and provide appropriate solutions. Microsoft Office 365 Proficiency: Proficient in Microsoft Office 365 suite (Word, Excel, Outlook and Teams) with strong computer aptitude. Positive Attitude: Maintain a positive, solution-focused attitude even in challenging situations. Time Management: Effectively prioritize tasks and manage time to ensure all customer needs are met promptly. Multitasking: Ability to handle multiple customer inquiries and issues simultaneously while maintaining a high level of service. What We Offer: JEGS offers a comprehensive benefits package that includes medical/dental/vision/Rx insurance, Short-term and Long-term disability, company-paid life insurance, a business-casual dress environment, 401K and profit-sharing retirement plans, holidays, PTO, Floating Holidays, an associate product discount and weekly pay.

CarGuys Inc. -America's #1 Automotive Recruiter If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country. Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's Currently we have a dealership in your area looking to hire BDC/Internet Sales Representatives. - The perfect candidate for this position will: Have at least a few years of BDC/Internet Sales Representative experience Answer incoming sales calls and set appointments consistent with company guidelines. Answer incoming internet sales leads in a professional and courteous manner consistent with company standards. You will Need to be dressed professionally And You Must be Organized and have the ability to communicate effectively with both co-workers and customers This Dealership is willing to: Pay you an above average salary based on industry standards Offer you a full benefits package Paid Vacation and Paid Time Off Employee Discounts on both auto repairs and parts They offer Growth and advancement opportunities Along with Long term Job Security Skills:Dealership BDC representative, Dealership Internet Representative, Automotive BDC Representative, Automotive internet representative, Automotive dealership BDC representative, Automotive dealership internet representative, internet sales representative, BDC sales representative, appointment setting, lead generating, internet leads, appointment setting, automotive appointment setting, sales appointment, service appointment, customer service agent, customer service representative,customer service, CRM, lead marketing, digital marketing, internet marketing, *You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our thriving and fast-paced Business Development Team as a BDC Representative. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market, so a strong passion for helping customers and developing your skills is crucial. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers. Come and see what we have to offer! Who We Are At White Family Dealerships, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at White Cars is absolutely critical to its success and we're always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. Our goal is to exceed a client's total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us! What We Offer Medical, Dental, and Vision Insurance Life Insurance 401(k) Savings Plan with 4% Employer Match Paid Vacation 6 Company Holidays Paid Training Ongoing Professional Development Employee Discounts Closed on Sundays Saturday Lunches Provided Legacy Company (over 100 years in business) Employee Pot-Lucks, Luncheons, and Team Activities Tight-Knit and Inclusive Culture Internal Career Progression and Promotions Custom and Competitive Wage Plans Long-Term Job Security Responsibilities Answer customer calls and establish follows-up with sales appointments. Respond quickly to internet, phone and live chat inquiries using email, scripts and templates. Provide customers with initial product information and direct them to the appropriate dealership resources. Present initial financing options based on customer needs. Follow up with leads that are not ready to make an appointment or no-show. Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management. Utilize CRM tracking system daily. Qualifications At least one previous role based in customer service experience Excellent teammate with collaborative attitude and eagerness to improve Prompt and courteous demeanor Positive and hardworking personality Strong computer skills Valid driver's license Willing to submit to a pre-employment background check and drug screen We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Join our Ricart Buick GMC Chevrolet team in North Columbus. We offer competitive pay, a generous benefits package, opportunities for advancement, a family environment, a strong company culture, and more employee events than anyone in the industry! As a leading dealership in the Columbus area, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction. We're seeking a motivated and enthusiastic Automotive Sales and Service BDC Representative to join our dynamic team and help drive our business forward. Job Description: As an Automotive BDC Representative, you will play a critical role in our Business Development Center (BDC) by generating leads, nurturing relationships, and ensuring exceptional customer experiences. You'll be our customers' first point of contact, so strong communication skills and a passion for the automotive industry are essential. Key Responsibilities: Lead Generation: Reach out to potential customers through inbound and outbound calls, emails, and other communication channels to generate sales and service leads. Customer Follow-Up: Follow up with customers who have expressed interest in purchasing a vehicle or scheduling service, ensuring timely and effective responses. Appointment Scheduling: Schedule appointments for test drives, service visits, and sales consultations, optimizing the calendar to maximize opportunities. Customer Interaction: Provide exceptional customer service by answering questions, addressing concerns, and offering information about our products and services. CRM Management: Utilize our Customer Relationship Management (CRM) system to track interactions, manage leads, and maintain accurate records. Collaboration: Work closely with the sales and service teams to ensure a seamless customer experience and support dealership goals. Reporting: Monitor and report on performance metrics, including lead conversion rates and appointment setting, to drive continuous improvement. Qualifications: Experience: Experience in automotive sales, service, or a related customer service role is preferred. Communication Skills: Excellent verbal and written communication skills with the ability to engage and build customer relationships. Technical Proficiency: Comfortable using CRM software and other office tools; tech-savvy with the ability to learn new systems quickly. Customer-focused: Strong commitment to delivering outstanding customer service and a passion for exceeding customer expectations. Organizational Skills: Ability to efficiently manage multiple tasks and priorities, with strong attention to detail. Team Player: Collaborative mindset with the ability to work effectively within a team environment. Ricart Automotive is an Equal Opportunity Employer.

About Us Here at TIm Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. Join the Cleveland area's fastest growing Chevy dealership! We are a family-owned single-point store that has been in business over 90 years. We know our employees are what makes the difference at Tim Lally Chevrolet! Benefits 401(K) Plan Medical Plan Dental Plan Vision Plan Promote from within Paid Vacation Holiday Pay In House Training Responsibilities Answer customer calls and establish follows-up with sales or service appointments. Respond quickly to internet, phone and live chat inquiries using email, scripts and templates. Provide customers with initial product information and direct them to the appropriate dealership resources. Follow up with leads that are not ready to make an appointment or no-show. Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management. Utilize CRM tracking system and other programs daily. Qualifications At least one previous role based in customer service experience Excellent teammate with collaborative attitude and eagerness to improve Prompt and courteous demeanor Positive and hardworking personality Strong computer skills Valid driver's license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.