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Customs broker skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical customs broker skills. We ranked the top skills for customs brokers based on the percentage of resumes they appeared on. For example, 17.2% of customs broker resumes contained data entry as a skill. Continue reading to find out what skills a customs broker needs to be successful in the workplace.

15 customs broker skills for your resume and career

1. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how customs brokers use data entry:
  • Performed data entry processing personal information of customers to Customs Boarder Patrol.
  • Air Export, Track & Trace shipments, send Pre-Alert, accurate and timely data entry on tracking software.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how customs brokers use customer service:
  • Provided customer service by educating clients about regulations, restrictions, and requirements.
  • Developed the consistent client friendly demeanor needed for effective customer service.

3. Customs Regulations

Here's how customs brokers use customs regulations:
  • Educated clients on customs regulations, international tariffs, and shipping restrictions for their imported commodities.
  • Inform and explain to clients about Customs regulations, tariffs, and shipping restrictions.

4. US Customs

The US Customs and Border Protection is the United State's most prominent law enforcement agency in charge of border control, security, travel, and trade. It is responsible for enforcing government regulations on border-related activities. Their jobs include enforcing laws on traveling overseas, luggage inspection, import/export monitoring, and border patrol. The agency is based in Washington DC and comprises over 4000 federals officers maintaining peace throughout the states.

Here's how customs brokers use us customs:
  • Coordinated the documentation required by US Customs and Border Protection for entry of goods into the US on behalf of importers.
  • Submit entries to US Customs for all FDA (Food and Drug Administration) regulated products entering the US.

5. FDA

The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.

Here's how customs brokers use fda:
  • Work with Customs and FDA on their audits to the company.
  • Experience with the procedures of managing FDA shipments and Warehouse Entry/Withdrawal.

6. HTS

Here's how customs brokers use hts:
  • Searched HTS number of products.
  • Managed and maintained accurate Global Classification database that housed HTS and ECCN classifications.

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7. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how customs brokers use logistics:
  • Managed all office related matters to include accounting, international traffic and logistics.
  • Coordinated logistics and goods clearance operations.

8. Customs Documentation

Here's how customs brokers use customs documentation:
  • Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods.
  • Understand and apply legal U.S. customs documentation required for freight release.

9. Forwarders

Here's how customs brokers use forwarders:
  • Communicate with steam ship lines, freight forwarders, and customs agencies to confirm/correct for full AMS/ABI/ACE Release.
  • Enter ocean and air freight shipments from freight forwarders.

10. Government Agencies

Here's how customs brokers use government agencies:
  • Process all required documentation for numerous U.S. Government agencies.
  • Monitored the release of shipments with different government agencies including USDA, Fish and Wildlife, CBP and Department of Defense.

11. CBP

Customs and Border Protection (CBP) is a law enforcement organization that is responsible for the regulation of all shipped goods to the United States. The CBP enables lawful trade by collecting necessary import duties and scrutinizing cargo when needed. The criminal fraud statute offers sanctions to those who submit false information to customs officers, in addition to the civil penalties.

Here's how customs brokers use cbp:
  • Provided U.S. Customs and Border Protection (CBP) with accurate Harmonized Classifications and timely entries.
  • Implemented newly instituted ISF filing procedures necessary to ensure customer compliance with all US CBP requirements.

12. Customs Entries

Here's how customs brokers use customs entries:
  • Prepared customs entries for all house accounts, dispatched and traced shipments after customs clearance to delivery
  • Compiled customs entries and followed up with customs to address anything they flagged as an issue.

13. ABI

Here's how customs brokers use abi:
  • Processed documents through the Company's ABI system, obtaining Customs release and other government agency releases as appropriate.
  • Process documents through AS400 ABI system, obtaining Customs release and PGA releases as appropriate.

14. NAFTA

Here's how customs brokers use nafta:
  • Handled entries with ADA/CVD and NAFTA.
  • Updated Importers yearly NAFTA's certificate.

15. Compliance Issues

Compliance issues are where people or businesses breach their legal obligations in a country or region where they operate or live. Some of the compliance issues that businesses face may be in regard to wage and overtime regulations and IRS audits. They may result in legal recourse by stakeholders like employees.

Here's how customs brokers use compliance issues:
  • Communicated with customs on entry process and compliance issues.
  • Conducted periodic internal reviews or audits to ensure that compliance procedures were followed while directing the internal investigation of compliance issues.
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List of customs broker skills to add to your resume

Customs broker skills

The most important skills for a customs broker resume and required skills for a customs broker to have include:

  • Data Entry
  • Customer Service
  • Customs Regulations
  • US Customs
  • FDA
  • HTS
  • Logistics
  • Customs Documentation
  • Forwarders
  • Government Agencies
  • CBP
  • Customs Entries
  • ABI
  • NAFTA
  • Compliance Issues
  • USDA
  • ACE
  • ACH
  • Process Import
  • Payroll
  • International Shipments
  • EDI
  • Broker Interface
  • OGA
  • Government Regulations
  • Process Payments
  • Customer Accounts
  • Administrative Tasks
  • Federal Government
  • Transportation Options
  • Client Relationships
  • Customs Officials
  • Customs Forms
  • Tariff Classifications

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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