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Customs brokerage agent skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical customs brokerage agent skills. We ranked the top skills for customs brokerage agents based on the percentage of resumes they appeared on. For example, 43.2% of customs brokerage agent resumes contained customer service as a skill. Continue reading to find out what skills a customs brokerage agent needs to be successful in the workplace.

15 customs brokerage agent skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how customs brokerage agents use customer service:
  • Detected customer dissatisfaction and delegated effective techniques to provide exceptional customer service.
  • Received numerous commendations from customers regarding excellence in customer service.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how customs brokerage agents use data entry:
  • Performed data entry to clear imported goods, via land and sea, through U.S. Customs.
  • Created scripts in MS Excel/Access to automate and streamline multiple data entry processes EXPORT LEAD AGENT.

3. Government Agencies

Here's how customs brokerage agents use government agencies:
  • Maintained knowledge of trade agreements and rules and regulations to ensure timely delivery of shipments and compliance through government agencies.
  • Provided up to date expertise to customers in order to ensure compliance between customers and government agencies.

4. Entry Processing

Here's how customs brokerage agents use entry processing:
  • Performed Import clearance, entry processing of 7512 and 7510 custom forms, and ABI filing through customs.
  • Compile and prepare commercial regulatory document(s) for entry processing.

5. US Customs

The US Customs and Border Protection is the United State's most prominent law enforcement agency in charge of border control, security, travel, and trade. It is responsible for enforcing government regulations on border-related activities. Their jobs include enforcing laws on traveling overseas, luggage inspection, import/export monitoring, and border patrol. The agency is based in Washington DC and comprises over 4000 federals officers maintaining peace throughout the states.

Here's how customs brokerage agents use us customs:
  • Tracked and filed air customs entries to US customs by monitoring customs releases and resolving customs related issues.
  • Monitored EDI/ABI transmissions from customers, US Customs, and service providers for accuracy and reporting.

6. Customs Regulations

Here's how customs brokerage agents use customs regulations:
  • Prepare and process import documentation according to customs regulations, laws, or procedures.
  • Work with my team to ensure all documents are cleared in a timely manner and in compliance with Customs regulations.

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7. Patrol

Here's how customs brokerage agents use patrol:
  • Prepared import brokerage documentation in accordance to Customs and Border Patrol rules and regulations e.g.
  • Developed strong relationships with Customs and Border Patrol Officers concerning customer shipments.

8. Customs Entries

Here's how customs brokerage agents use customs entries:
  • Prioritized, managed, and transmitted customs entries in the CargoWise system.
  • Filed customs entries for air/ocean imports and northbound border shipments.

9. FDA

The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.

Here's how customs brokerage agents use fda:
  • Classified merchandise accordingly to U.S. Customs guidelines for importation (FDA, OGA, HTS, & ABI).
  • Handle Prior Notice shipments for FDA shipments that can be consumed.

10. Forwarders

Here's how customs brokerage agents use forwarders:
  • Provided support to analysts and agents with service providers (transportation, broker, forwarders).
  • Coordinated logistics with shipping freight forwarders, truckers, and vendors to meet shipment deadlines.

11. DHL

Here's how customs brokerage agents use dhl:
  • Synchronized shipments with DHL employees throughout the world for faster resolution.
  • Used different DHL site based computer systems.

12. CBP

Customs and Border Protection (CBP) is a law enforcement organization that is responsible for the regulation of all shipped goods to the United States. The CBP enables lawful trade by collecting necessary import duties and scrutinizing cargo when needed. The criminal fraud statute offers sanctions to those who submit false information to customs officers, in addition to the civil penalties.

Here's how customs brokerage agents use cbp:
  • Maintained correspondence with CBP Officers with shipments that were flagged for Manifest/Intensive exam holds.
  • Submitted post entry amendments to CBP as needed.

13. USDA

Here's how customs brokerage agents use usda:
  • Forward necessary reports to USDA & required terminals, for quality handling of containers.
  • Prepared legal import documents for customs, bill of lading, USDA consumption.

14. ABI

Here's how customs brokerage agents use abi:
  • Processed all imports through ABI and secured customs releases.
  • Utilized ABI, AMS, and CBS systems.

15. HTS

Here's how customs brokerage agents use hts:
  • Managed and maintained accurate Global Classification database that housed HTS and ECCN classifications.
  • Provided HTS classification of imported materials used in production.
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List of customs brokerage agent skills to add to your resume

Customs brokerage agent skills

The most important skills for a customs brokerage agent resume and required skills for a customs brokerage agent to have include:

  • Customer Service
  • Data Entry
  • Government Agencies
  • Entry Processing
  • US Customs
  • Customs Regulations
  • Patrol
  • Customs Entries
  • FDA
  • Forwarders
  • DHL
  • CBP
  • USDA
  • ABI
  • HTS
  • Tariff Schedule
  • Customs Release
  • ACH
  • EDI
  • Federal Regulations
  • Foreign Regulations
  • OGA
  • Freight Release
  • AMS
  • AS400

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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