Customs compliance analyst job description

Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries owns and licenses nationally and internationally recognized brands including: Perry Ellis , Original Penguin by Munsingwear , Laundry by Shelli Segal , Rafaella , Cubavera , Ben Hogan , Savane , Grand Slam , John Henry , Manhattan , Axist , Jantzen and Farah . The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike and Jag for swimwear, and Callaway , PGA TOUR , and Jack Nicklaus for golf apparel.

The Customer Compliance Analyst position is intended to monitor customer's claims/deductions from start to finish, verifying and updating information on submitted claims, by reviewing customer's guidelines to determine which charges are eligible for disputing/reimbursement, or which charges are eligible to be accepted/credited. Based on claim reason, the Compliance Analyst will conduct an analysis method to ensure the final decision is accurate for all parties involved.
KEY RESPONSIBILITIES :

* Responsible for understanding customers' business requirements and guidelines for all operations.
* Work closely with the Compliance and Claims Department in researching operational chargebacks taken by customers when orders are unresolved, and check for proper documentation to determine whether to accept or deny a claim.
* Consult with sales coordinators, sales representatives, warehouse staff, MIS, and billing departments to help resolve customer violations, and develop strategies to improve processes in the future.
* Monitor routing process to adhere to proper shipping requirements for all customers. Check for proper documentation based on a specified list of requirements to either accept or deny a claim.
* Prepare and maintain weekly notification spreadsheets for specific customer/s by indicating the reason for the chargeback such as type of packing, ASN error, or date issue.
* Coordinate with customers prior to shipments, if an order will be late or shipment needs to be re-routed, and attempt to minimize charges or obtain a waiver.
* Implement processes and monitor chargeback claims for compliance. Prepare a monthly summary report with an explanation to management and all warehouses of why the company incurred a chargeback.

SKILLS, KNOWLEDGE, AND ABILITIES

* Strong computer skills (Word, Excel, Access, Outlook, SQL and PkMS)
* Good analytical and math skills.
* Ability to meet deadlines and function productively under pressure
* Strong communication and organizational skills (able to develop and maintain positive rapport with a wide variety of contacts internal to the organization).
* Problem solving individuals able to manage varied workloads with constantly changing priorities.
* Ability to work with little supervision

MINIMUM REQUIREMENTS :

* High School diploma or equivalent / some College Education Preferred 1-2 years.
* Experience in quality or compliance operations or Claim Analyst

Tradewin is a leading international customs and trade compliance consulting firm. We provide advice and services that help companies maintain compliance with import and export laws and regulations. We also help clients find and implement opportunities to reduce costs, improve cycle times, minimize customs duties and enhance the visibility and security of their supply chains. The complex issues that international companies need to address both before and after cargo physically moves are our specialty. Our employees help our customers derive the correct HTS classification of their goods, save on customs duty using programs like duty drawback and free trade agreements, and amend the value of their customs entries through the reconciliation prototype, based on accounting changes.

Tradewin is a company that values employee tenure, cross-training, and promotion from within. We often see employees join us in one department, master our trade, and transfer within our company to other departments to grow and build their overall trade compliance knowledge. We look to impart our consultants with careers, not jobs.

We are looking for a highly motivated person who enjoys a fast-paced, professional & dynamic work environment to fill this full-time position.

Most positions require a standard 8 AM - 5 PM schedule; however, there are there are opportunities to provide weekend and holiday coverage for specific functions with compensation incentives for working non-standard hours.

A Tradewin Customs & Trade Compliance Analyst can fulfill a variety of functions within our group, including:
• Rendering Harmonized Tariff Schedule classifications for imported product

• Submitting customs entry types on behalf of our customers, including reconciliation entries or post summary corrections.

• Auditing and creating commercial and shipment documents that adhere to company policies and destination country requirements

Reviewing document and shipment holds for compliance requirements

Bachelor's degree or higher

· Customs brokerage or trade compliance experience, including HTS Classification, Customs Entry Reconciliation, or Shipment Document Management preferred;

· Interest in obtaining a Customs Brokerage License, if not held already;

· Knowledge of CBP systems, including ACE, as well as brokerage systems;

· Competent PC skills, including all Microsoft Office applications. The applicant MUST be comfortable reviewing, analyzing, and manipulating data in excel. Power BI, MS Access, or SharePoint experience desired;

· Effective interpersonal skills;

· Able to maintain strong relationships with ALL internal stakeholders;

· Able to drive processes and process improvements without supervision

Tradewin offers excellent benefits including

+ Paid Vacation, Holiday, Sick Time

+ Health Plan: Medical, Prescription Drug, Dental and Vision

+ Life and Long Term Disability Insurance

+ 401(k) Retirement Savings Plan (US only)

+ Employee Stock Purchase Plan

+ Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.